A Helping Hand Through Hard Times

It feels good to know that I can help them during potentially stressful times like this. It’s my favorite part of being a Patient Liaison.

STAFF PROFILE

Jhoanna Ventura

LPN Patient Liaison

A Helping Hand Through Hard Times

Waiting on a loved one during a surgical procedure can be a stressful time. UNC Hospitals Hillsborough Campus has integrated the role of patient liaisons to help mitigate anxiety during this time. Jhoanna Venture is an LPN on the surgical team who thrives on serving in this important role. She greets and orients every patient upon arrival for surgery, serves as a vital communication link between the OR staff and the family during the procedure and reunites the patient and loved ones in the recovery area when the surgery is finished.