Community leadership and collaboration • Council implemented a new performance reporting system – ensuring continued transparency and accountability in Council’s performance • Council implemented a new corporate bookings system, making it easier for community members to book Council spaces • Council adapted to the everchanging COVID-19 restrictions by holding our Council meetings remotely • A surveyed portion of our community were 95% satisfied with the quality of Councils Customer Service • Council staff helped local charities amid the pandemic as part of their ‘new’ daily work routines • 27 items from the Disability Inclusion Action Plan were completed in this financial year.
The new Council website was made live
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WA G G A WA G G A C I T Y C O U N C I L
The 2020/2021 Operational Plan and Long-Term Financial Plan was adopted
Council rolled out our 2020/2021 corporate training plan with the aim to increase the skills and capabilities of our staff, to in turn meet the needs of our community
ANNUAL REPORT 2019/20
