Delivery Program and Operational Plan 2016 17 by Wagga Wagga City Council

combined

DELIVERY PROGRAM & operational plan 2016/2017

Combined Delivery Program & Operational Plan

about this plan.

what is this

document all about?

What is a Delivery Program? The Delivery Program is Councilâ&#x20AC;&#x2122;s commitment towards actioning the goals outlined in the Community Strategic Plan (Ruby & Oliver) after considering available resources. The Delivery program is a four year plan aligned to the term of the elected Council.

What is an Operational Plan? The Operational Plan is a supporting document to the Delivery Program outlining projects and services to be delivered to achieve the commitments of the Delivery Program. The Operational Plan is a one year plan. Both the Delivery Program and Operational Plan items consider social, environmental, economic and civic leadership outcomes as well as apply the principles of access and equity and social justices.

Combined Delivery Program & Operational Plan

contents.

contents. Introduction Financial overview

6 8

Delivery Program Budget Capital Works

Contributions and Donations

We are an engaged & involved community

Delivery Program Items

Operational Items

We have a safe & healthy community

Delivery Program Items

Operational Items

we have a growing economy

Delivery Program Items

Operational Items

we have a sustainable natural & built environment

Delivery Program Items

Operational Items

REVENUE & PRICING POLICY

48 3

Combined Delivery Program & Operational Plan

reporting framework.

our

reporting framework.

HOW THE IP&R FRAMEWORK WORKS COMMUNITY PRIORITIES Community Strategic Plan 10 years

Clearly defines what we want as a community.

HOW COUNCIL CAN CONTRIBUTE Integrated planning and reporting Integrated Planning and Reporting (IP&R) is the planning and reporting framework that Wagga Wagga City Council uses to work towards achieving the community’s vision. Under NSW State legislation, Councils must prepare a number of plans which provide details on how Council intends to deliver works and services in the short and long term. This is based on the community’s priorities which have been identified through consultation and engagement as well as the resources available to council in delivering these items. The framework ensures Councils illustrate their various plans together, to understand how they interact in planning for the future. The framework opens the way for Council and our community to have important discussions about funding priorities, service levels and shaping local identity and to plan in partnership for a more sustainable future. As illustrated, the plans are designed to flow so that the broader objectives in a high level plan are translated into specific targets, actions and measures.

Resourcing Plans Workforce Plan Ensures we have the right people with the right skills at the right time.

Asset Management Plan Provide direction and goals for managing Council’s assets.

Long Term Financial Plan Outlines the future finances of Council’s operations.

OUR COMMITMENT Delivery Program 4 years

Identifies the elected Council’s priorities for their term of office.

SO, WHAT’S NEXT? Operational Plan 1 year

Identifies the projects, programs and services to be delivered.

WHAT WE DID Annual Report Annually

Highlights Council’s achievements throughout the year.

ONGOING MONITORING, EVALUATION AND REVIEW 4

Combined Delivery Program & Operational Plan

reporting framework. Community Strategic Plan

Combined Delivery Program and Operational Plan (THIS DCOUMENT) Council’s Delivery Program is a statement of commitment to the community from each newly elected council and sets out a four year plan to respond to the community’s long-term vision as stated in Council’s 10 year Community Strategic Plan.

The purpose of this plan is to identify the community’s main priorities and aspirations for the future and to plan for achieving these goals. The name of our Community Strategic Plan is Ruby & Oliver.

In preparing a Delivery Program Council considers the available resources and its capacity to deliver services and projects to the community.

The objectives are balanced across Social, Economic, Environment and Civic Leadership and will need to be addressed beyond the boundaries of our Council – the help of other partners, stakeholders and community members contribute to the implementation of this plan.

The Operational Plan is a sub-plan of the Delivery Program and sets out the projects, programs and activities to be undertaken in a 12 month period. The Operational Plan includes a detailed budget and financial snapshot.

The Community Strategic Plan reflects the Wagga Wagga community’s long term priorities and aspirations and forms the foundation for all Council operations and subsequent plans. The plan sets out the specific directions, strategies, targets and measures necessary for achieving the following outcomes:

Quarterly Reporting quarterly report July - September 2013

• We are an engaged and involved community • We are a safe and healthy community • We have a growing economy • We have a sustainable natural and built environment

Resourcing plans workforce

Asset Management

2013/2017

Annual Report The Annual Report outlines Council’s achievements in implementing the Delivery Program and Operational Plan. The report also contains the audited financial statements.

PLAN

plan

Council produces a quarterly report outlining progress against the adopted Operational Plan, measuring the success of the implementation of Council’s Delivery Program.

In the year of an ordinary election, the annual report will also include an End of Term Report identifying progress against the measures identified in the Community Strategic Plan.

Workforce Plan 2013 - 2017

The resourcing plans consist of three components: The Workforce Plan, Asset Management Plan and the LongTerm Financial Plan. Council’s resource plans illustrate Council’s capacity to deliver on goals identified in the Community Strategic Plan informing the development of the Delivery Program. The Workforce Plan aims to ensure Council’s workforce has the right skills, at the right time and in the right quantities to ensure sustainable service delivery into the future. The Long-Term Financial Plan outlines the future finances of Council’s operations taking into consideration key elements such as rate movements, service levels to our community, major infrastructure, assets replacement and renewals as well as borrowings and cash reserves. The Asset Management Plan provides Council with a clear direction and goal for managing Council’s assets and physical infrastructure.

Combined Delivery Program & Operational Plan

introduction toward creating further efficiencies. In doing so, Council has put together the Fit2Perform team as a commitment to reducing operational expenses and creating efficiencies.

Mayor &

general manager welcome

2016/2017.

Bomen Business Park A key part of Bomen Business Park’s growth is the creation of the Wagga Wagga High Productivity Freight Route. The route is already taking shape, following the Eunony Bridge Road Deviation Project in 2014-15 and the announcement of $4.9M Federal Government funding (Bridges for Renewal Programme) for the replacement of Eunony Bridge itself, this represents 50% of the total cost and we are continuing to finalise the remain 50% so we can progress to construction as soon as possible. The route will create a potential round trip saving of 36 minutes – or 21 kilometres – for Higher Mass Limits (HML) vehicles, encourage heavy vehicles to avoid the CBD and enable the proposed Riverina Intermodal Freight and Logistics (RiFL) Hub to move forward.

The Bomen Business Park and proposed High Productivity Freight Route will be transformative infrastructure for Wagga and provide significant and long-lasting benefit to current and future businesses, as well as the broader The coming 12 months will be an important time for Wagga community. Wagga as Council looks to undertake major projects that will define the future growth of our city.

Levee bank upgrade

Along with the many vital programs and services identified By now residents should be aware of Council’s application in the 2016/2017 Combined Delivery Program and for a special rate variation to fund Council’s share of the Operational Plan (DPOP), Council will be focusing on: levee bank upgrade cost. • The continued implementation of its Fit for the Future Council expects to hear the result of the application action plan, in May 2016. Although Council has secured $2M in •

The growth of Bomen Business Park

•

Developing the multi-purpose stadium (MPS) and;

•

Increasing the city’s flood protection

State Government funding, what is needed now is a commitment that all stages of the project will be funding.

This will allow the levee upgrade to be constructed as quickly as possible and allow Council to look at additional This year will also see Council focus its attention on our external funding opportunities. strategic planning framework and key planning documents. Stage one construction of this important project is due to A sound framework is fundamental to ensuring our business begin in late 2016. remains sustainable and efficient in years to come.

Multi-purpose Stadium Construction at the Exhibition Centre

Early in the financial year we will see the finalisation of the Community Strategic Plan review. This is the starting point of further planning and where residents can inform future Council has secured $4.4M from the Department of strategies and the direction for Wagga Wagga. Infrastructure and Regional Development’s National A major overhaul of the planning framework is also Stronger Regions Fund. Wagga Wagga City Council’s under way, with strategic documents such as the Local contribution is $4,515,869 along with Wagga Netball Environmental Plan, Development Control Plan and Section contribution of $250,000. 94 Developer Contributions Plan being reviewed in unison Construction tenders documents are currently being to set a strong direction for the city’s growth. written, with construction expected to commence approximately the second quarter of the 2016/17 financial year. Since being assessed as fit under the State Government’s Fit for the Future reform package, Council has been implementing the action plan put forward to IPART as part of the process.

Fit for the Future

As part of our commitment to providing value for money to Rod Kendall our ratepayers and residents, Council is continuing to work Mayor 6

Combined Delivery Program & Operational Plan

Allan Eldridge General Manager

introduction increase will be $59, Business Wagga properties will pay an extra $425. The average increase for residences and businesses in villages is less. After this initial increase rates will only increase by the rate peg as set by IPART each year, and the levee upgrade component will drop off rates at the end of the five year period. More information on the impact on rates is online, where you can also find a rate calculator to assess the impact on your individual property wagga.nsw.gov.au/srv

What does this pay for in 16/17?

Special

RATE

variation. To help protect the City of Wagga Wagga and safeguard its future prosperity, the City of Wagga Wagga is upgrading the main city levee to a 1 in 100 hundred year level of protection, and the North Wagga levee to a 1 in 20 year level of protection. The City has so far secured $2M in State Government funding and is seeking further funding commitments to cover two-thirds of the cost of the estimated $23.3M project. The City intends to fund its one-third share via a Special Rate Variation (SRV).

What is an SRV?

Together with grant funding from the State Government, the money raised from the SRV in 2016/17 will fund the first stage of the main city levee upgrade.

What is the benefit? An upgrade of the levee system dramatically improves the protection of the CBD and North Wagga against flood events. The CBD is home to thousands of homes and assets that are currently exposed and vulnerable to a catastrophic flood event, and as demonstrated in March 2012 an evacuation of this area even without the water topping the levee bank can have a significant social and economic impact on the city. As a result insurance premiums have skyrocketed and the business community and developers have withheld new investment in the CBD. The upgrade of the main city levee will unlock investment funding in new CBD developments which are currently on hold pending an upgrade of the levee system. The Insurance Council of Australia has advised that Insurance premiums for business and residential property owners protected by the levee system will be reduced following the levee upgrade. The levee upgrade will also provide a greater sense of security to all residents and business owners when river levels rise.

An SRV is an increase in rates above the rate peg set by the Independent Pricing and Regulatory Tribunal (IPART) each year. The City of Wagga Wagga has applied for a one off SRV to be applied in 2016/17 and maintained for five years before dropping off. Council is committed to funding its one third share of the levee upgrade. If the SRV application is not successful it will borrow the money and repay over 14 years.

What happens if the SRV application is not successful?

When will we know if the SRV has been successful/how do we find out? What happens if the levee project does IPART is expected to make a decision on Council’s application for an SRV in May 2016. This information will not proceed? be published on IPART’s website, Council’s website and promoted in local media. Ratepayers will also receive direct notification in 2016/17 rates notices, with the levee upgrade component of rates identified in a separate line on the notice.

In the unlikely scenario where the upgrade does not proceed with the Levee construction, the following year/s rates levy would be required to be adjusted downwards to reflect the amounts received that were collected to construct the levy but not expended.

What impact does this have on my rates? The impact on your rates will depend on what rate category your property is in and how much the land is worth. Under the proposed increase, property owners in the Farmland rate category will pay an additional 3.7% in 2016/17 (1.8% rate page, 1.9% levee upgrade component), or an average increase of $90. All other properties will see an increase of 5.9% in 2016/17 (1.8% rate peg, 4.1% levee upgrade component). For Residential Wagga properties the average 7

Combined Delivery Program & Operational Plan

finance. finance.

financial

overview.

Combined Delivery Program & Operational Plan

finance.

delivery

program 4 year budget. This table displays Councilâ&#x20AC;&#x2122;s net budget position for the next four years. Please see the following pages for more details on the budgeted Capital Works Program and a detailed 2015/2016 Operational Budget

Revenue and Expenses

Budget 2016/17 Revenue From Continuing Operations Rates & Annual Charges

Budget 2017/18

Budget 2018/19

Budget 2019/20

(59,179,227)

(61,130,987)

(63,032,551)

(64,994,677)

Special Rate Variation

(1,463,059)

(1,508,325)

(1,555,027)

(1,603,211)

User Charges & Fees

(23,631,263)

(25,462,775)

(27,307,123)

(28,604,724)

Interest & Investment Revenue

(3,406,597)

(3,874,391)

(4,314,075)

(4,283,251)

Other Revenues

(3,123,096)

(3,154,522)

(3,191,933)

(3,246,042)

Grants & Contributions provided for Operating Purposes

(14,779,516)

(14,081,625)

(14,439,759)

(14,704,282)

Grants & Contributions provided for Capital Purposes

(33,968,294)

(19,210,178)

(11,006,285)

(10,721,077)

(139,551,052)

(128,422,802)

(124,846,752)

(128,157,263)

42,105,886

43,337,708

45,371,497

47,175,518

Borrowing Costs

3,953,084

4,587,705

4,887,669

4,779,210

Materials & Contracts

2,704,884

2,717,130

2,869,551

2,828,006

Depreciation & Amortisation

32,405,375

34,236,278

36,170,628

38,214,269

Other Expenses

37,510,505

37,122,286

37,969,771

38,789,712

Revenue From Continuing Operations

Expenses from Continuing Operations Employee Benefits & On-Costs

Combined Delivery Program & Operational Plan

finance. Revenue and Expenses

Budget 2016/17

Budget 2017/18

Budget 2018/19

Budget 2019/20

Expenses From Continuing Operations

118,679,733

122,001,107

127,269,116

131,786,715

Net Operating (Profit) /Loss for the Year

(20,871,319)

(6,421,695)

2,422,364

3,628,149

Capital Expenditure - Renewals

31,998,481

22,570,028

20,259,817

19,063,398

Capital Expenditure - New Projects

33,250,784

13,326,518

8,585,850

6,649,532

Capital Expenditure - Project Concepts

9,011,400

17,679,054

11,596,631

4,754,530

Loan Repayments

2,603,821

3,318,953

3,885,654

4,259,389

(13,859,917)

(8,791,573)

(2,100,157)

Proceeds from Sale of intangible & tangible Assets

(4,982,151)

(4,373,635)

(1,980,000)

(1,002,800)

Net Movements to/(from) Reserves

(4,745,724)

(3,072,370)

(6,499,531)

862,071

Total Capital and Reserve Movements

53,276,694

40,656,974

33,748,264

34,586,119

Net Result after Depreciation

32,405,375

34,236,278

36,170,628

38,214,269

Add back Depreciation Expense (noncash)

32,405,375

34,236,278

36,170,628

38,214,269

Capital and Reserve Movements

New Loan Borrowings

Cash Budget (Surplus)/Deficit

Combined Delivery Program & Operational Plan

finance.

delivery

program

new projects

capital works. This table displays new projects and capital work items to be undertaken in the next 4 years displayed by directorate. This table also identifies the funding source for the projects including General Purpose Revenue (GPR), Developer Service Plan (DSP) and Developer Contributions (S94).

Project Description

Funding Source

2016/17

2017/18 2018/19 2019/20

Wagga Wagga Lawn Cemetery & Crematorium Furnace Reline

Cemetery Capital Reserve

Northern Wagga Suburban Playground

S94*

Lineal Park (Promenade - Amundsen) - Corridor Recreation Improvements

S94*

Estella Sportsground Land Acquisition & Development (Acquisition 17/18 - OS22, Development 18/19 - OS4)

S94*

1,500,000

Land Adjacent Estella Sportsground Acquisition (OS28)

S94*

1,500,000

Estella - Neighbourhood Open Space Works

S94*

31,816

Upgrade Jubilee Park Clubhouse Ground Level Changeroom

S94*

100,000

100,000 150,000 99,816

1,100,000

625,000

Jubilee Park - Replace existing Hockey Association synthetic surfaces at the Jubilee Contribution $200,000 Park Hockey Complex + Infrastructure Reserve $200,000 + Borrowings $225,000 Construction of Forest Hill Neighbourhood Park (OS12)

S94A* $128,702 + S94* Southern Parks Fund $199,298

328,000

Construction of Mt Austin Neighbourhood Park (Harris Park - OS10)

S94A*

171,603

Construction of Ashmont Neighbourhood Park OS7 (Kokoda Park + Graham Park)

S94A*

60,000

100,000

Combined Delivery Program & Operational Plan

finance. Project Description

Funding Source

Boorooma New Playground Open Space Works

S94*

60,000

Irrigation for Tatton Park

S94* - Southern Parks Fund

50,000

Bedervale Park Upgrade Works (Shared Pathway & Picnic Node)

S94* - Southern Parks Fund

150,000

Replace Softfall - Botanic Gardens Adventure Playground

GPR

Equex Multi Purpose Stadium

NSRF Grant $4,400,000 + Borrowings $3,328,021 + S94* $1,187,848 + Netball Contribution $250,000

Exhibition Centre - Kooringal Road Exit

Borrowings (GPR Future Years Loan Repayments)

Marrambidya Wetland Enhancements

Contribution

Oasis - Diving Board Replacements

Oasis Building Renewal Reserve

Oasis - Pool Heating Systems (All Pools)

Oasis Plant Reserve

Oasis - 25m Pool Dive Starting Blocks

Oasis Building Renewal Reserve

Civic Theatre Auditorium & Foyer Refurbishment

S94* Civic Theatre Recoupment

310,000

Welcoming - Roundabouts

Public Art Reserve

25,000

Connecting - NightLights/ BrightLights

Public Art Reserve

50,000

Connecting - Exhibition Centre & Bolton Pk

Public Art Reserve

79,000

Placeshaping - VillageWorks

Public Art Reserve

25,000

Placeshaping - NeighbourWorks Public Art Reserve

25,000

Placeshaping - ArtWorks

Public Art Reserve

14,000

Graveyard Creek Bridge

Bridge Replacement Reserve

240,000

Tim Hedditch Bridge

R2R Grant

240,000

Upgrade Main City (1 in 100) + North Wagga (1 in 20) Levee Systems

Special Rate Variation (SRV) $7.78M + Grant $15.47M

Sewer - Pump Station - SPS06 Shaw Street - Renewals

Sewer Reserve

Sewer - Pump Station - SPS17 Cleardale - Renewals

Sewer Reserve

Sewer - Pump Station - SPS28 Equex - Renewals

Sewer Reserve

Combined Delivery Program & Operational Plan

2016/17

2017/18 2018/19 2019/20

84,840 9,165,869

1,775,157

30,000

30,000 30,300 200,000 17,853

4,208,262

4,418,675

4,639,609

230,000 300,000 280,000

4,871,590

finance. Project Description

Funding Source

Sewer - Pump Station - SPS12 CSU - New Assets

Sewer Reserve

Sewer - Pump Station - SPS22 Elizabeth Avenue, Forest Hill New Assets

Sewer Reserve

Sewer - Pump Station - SPS23 Ashmont - New Assets

Sewer Reserve

Sewer - Pump Station - SPS30 Bomen - New Assets

Sewer Reserve

2016/17

2017/18 2018/19 2019/20

50,000 1,032,585

1,337,543 1,816,072

Sewer Treatment Works - Forest Sewer Reserve Hill Plant - New Assets Sewer - Pump Station - SPS 08 Boorooma - Increase Pump Capacity

822,870

1,218,677

Sewer Reserve

76,689

Sewer - Pump Station - SPS 08 Sewer Reserve Boorooma - Emergency/Wet Weather Detention STG

254,414

Sewer - Pump Station - SPS01 + SPS02 Sewer Rising Main Network Diversion

Sewer Reserve

801,984

GWMC - Construction of a new Waste Cell (Design + Construction)

Solid Waste Reserve

GWMC - Road Rehabilitation

Solid Waste Reserve

GWMC - Purchase of Large Cardboard Compactor

Solid Waste Reserve

250,000

GWMC - Additional Leachate Pond

Solid Waste Reserve

1,500,000

GWMC - Progressive Site Rehabilitation

Solid Waste Reserve

Riverina Intermodal Freight & Logistics Hub

2016/17 - Grant Funds $8.1M + Borrowings $10.5M (GPR + S94A $200K - Future Years Loan Repayments) + Sale of Land $1.25M + Internal Loans Reserve $2.6M (Repaid in 2017/18 when land sales are realised)+ S94A $35K, 2017/18 - Grant Funds $3.52M + Borrowings $4.58M (GPR + S94A $200K - Future Years Loan Repayments) + Sale of Land $545K+ Internal Loans Reserve $1.1M (Repaid in 2017/18 when land sales are realised) + S94A $15K

22,480,117

9,775,134

Eunony Bridge Replacement

Grant + GPR + Fit for the Future Reserve

8,002,000

1,812,000

150,000

4,242,000

300,000

230,000

Combined Delivery Program & Operational Plan

finance. Project Description

Funding Source

Riverside - Hampden Bridge Legacy Project

GPR

Civic Building Energy Efficiency Project - Civic Building Solar Panels

Sustainable Energy Reserve

Upgrade Airconditioning - Civic Centre

S94* Civic Building Recoupment

500,000

Air Conditioning Treatment System (Civic Centre Air Conditioning Fresh Air Energy Recovery Ventilation Upgrade)

S94* Civic Building Recoupment

335,000

Buildings - Civic Theatre - AirConditioning Upgrade

Civic Theatre Operating Reserve

Civic Centre Southern Lift Control Upgrade

GPR

Airport - Design + Construct Upgrade to Code C: Taxiways A, B, D, E

Grant

TOTAL LTFP CAPITAL PROGRAM

2016/17

2017/18 2018/19 2019/20

283,400 125,000

500,000

Combined Delivery Program & Operational Plan

250,000

303,000 102,000 4,000,000

51,562,067

22,727,959

* Timing of project is subject to receipt of sufficient Section 94 and Section 94A funds

500,000

14,207,089

11,969,760

finance.

delivery

program recurrent

capital works. This table displays the recurrent projects and programs scheduled for the next four years. This table also identifies the funding source for the projects including General Purpose Revenue (GPR), Developer Service Plan (DSP) and Developer Contributions (S94).

Project Description

Funding Source 2016/17

2017/18

2018/19

2019/20

Implement Sportsgrounds Lighting Program - Frenchs Field (Mt Austin)

GPR $180,000 + Contributions $122,500

Implement Sportsgrounds Lighting Program - Harris Park (Mt Austin)

GPR $180,000 + Contributions $282,000

462,000

Implement Sportsgrounds Lighting Program McPherson Oval (Nth Wagga)

GPR $180,000 + Contributions $177,000

357,000

Renew Recreational Assets

GPR

20,800

21,632

22,497

23,397

Renew Parks Facilities

GPR

113,289

117,820

122,533

127,434

Renew Playground Equipment

GPR

185,000

140,000

325,000

100,000

Renew Recreational Facilities

S94A $9,653 + GPR balance

25,692

138,830

144,383

150,158

Upgrade of Backstage Equipment - Civic Theatre

GPR

10,400

10,816

11,249

11,699

Acquire pieces for the Australian Print Collection

GPR

8,280

8,571

8,874

9,189

Acquire pieces for the GPR National Art Glass Collection

20,700

21,428

22,185

22,973

302,500

Upgrade Existing Bus Shelters

GPR

20,000

Implement Street Lighting Improvements Program Roads and Traffic Facilities (as per schedule)

GPR

50,000

Capital renewal - reseal program

GPR + Regional Roads Block Grant $295,873 (incrementing 3% each yr)

1,589,229

1,656,715

1,729,233

1,526,360

20,000

Combined Delivery Program & Operational Plan

finance. Project Description

Funding Source 2016/17

Conduct Urban Asphalt Program

GPR

Pavement Rehabilitation Program

2016/17 - R2R Grant $2,360,973 + Regional Roads Block Grant $591,747, 2017/18 - R2R Grant $1,335,509 + Regional Roads Block Grant $609,499 + GPR $1,130,449, 2018/19 onwards R2R Grant $841,526 (incrementing 3% each year) + Regional Roads Block Grant $627,784 (incrementing 3% each year) + GPR Balance

Replace Kerb and Gutter

GPR

Gravel Resheets

2017/18

2018/19

2019/20

731,340

760,594

791,018

822,659

2,952,720

3,075,457

3,207,340

3,349,192

424,838

441,832

459,505

477,885

2016/17 - R2R Grant $781,123 + GPR $675,395, 2017/18 onwards GPR

1,456,518

1,514,779

1,575,370

1,638,385

Renew and Replace Culverts 2016/17 - GPR $20,000 + R2R Grant $500,000, 2017/18 onwards GPR

520,000

540,800

562,432

584,929

3,702,000

2,953,000

3,090,600

2,507,000

Replace Plant and Equipment

Plant Replacement Reserve $2,221,200 + Sale of Plant $1,480,800 (amounts vary each fin yr)

Eliminate Sewer Joint Connections

Sewer Reserve

140,809

Implement renewal program for Gravity Sewer

Sewer Reserve

130,000

Implement Sewer Mains Rehabilitation Program

Sewer Reserve

1,200,000

Replacement and Renewal of Sewer Plant

Sewer Reserve

50,000

Flood Pumps - Progressively GPR Upgrade Pumps

40,400

Upgrade of Stormwater pit lids to lightweight lids

40,400

GPR

Combined Delivery Program & Operational Plan

40,400

finance. Project Description

Funding Source 2016/17

Renew Community Amenities - Henwood Park

GPR

190,962

Renew Community Amenities - Collingulllie Oval

GPR

196,690

Renew Community Amenities - Bolton Park

GPR

Renew Community Amenities - Anderson Oval

GPR

Renew Community Amenities - Frenchs Fields

GPR

TOTAL LTFP CAPITAL PROGRAM

2017/18

2018/19

2019/20

202,590 208,668 214,928 13,687,199

13,168,586

14,638,578

13,743,169

Combined Delivery Program & Operational Plan

finance.

delivery

program concept

capital works. A comprehensive capital works review was conducted as part of the 2016/17 LTFP budget review process resulting in the â&#x20AC;&#x2DC;conceptsâ&#x20AC;&#x2122; category for capital projects being introduced. The principles established to determine the treatment and categorisation of capital works projects into the concepts list included any projects that are pending development; unclear project description; projects that had not been commenced; or projects where joint funding has not yet been confirmed. Projects can be transferred from the concepts list to the capital works delivery program during the 2016/17 financial year via budget variations presented to Council for adoption.

Project Description Funding Source

2016/17 2017/18

Bolton Park Stadium Upgrade

Borrowings $4,211,940 + S94* $68,657 + Royal Lifesaving NSW Contribution $300,000 + Sale of Land $400,000 + PCYC Contribution $1,830,000

Oasis Splash Pad water feature

S94* - Oasis Recoupment

680,000

Oasis Water Slide

S94* - Oasis Recoupment

850,000

Construct Estella Community Centre

S94* $600,000 + GPR $199,643 + S94 (Old Plan) $121,838 + Reserve $178,519 + Borrowings $100,000 (GPR - Future Years Loan Repayments)

Civic Theatre Auditorium & Foyer Refurbishment

S94* Civic Theatre Recoupment

Public Art Projects - TBA

Public Art Reserve

Farrer Road Widening & Reconstruction

S94*

Boorooma Street Slip Lane into Boorooma West

S94*

297,000

Amundsen Bridge Boorooma East to Boorooma

S94*

563,024

Combined Delivery Program & Operational Plan

2018/19

2019/20

6,810,597

1,200,000

332,000 100,000 1,137,182

100,000

finance. Project Description Funding Source

2016/17 2017/18

Glenfield Road Corridor – Works to improve traffic flow (RT16)

S94*

100,000

Glenfield Road/Pearson St - Red Hill Rd to Dobney Ave Widening to 4 lanes (Full length-3 km)

S94*

Bourke Street and Bourkelands Drive Intersection Upgrade

S94*

107,252

Harris Road/Pine Gully Road - Dual Lane Roundabout

S94*

1,211,564

Pine Gully Road/Old Narrandera Road Intersection Upgrade

S94*

Red Hill Road and Hudson Drive – Intersection improvements

S94*

Supplementary Regional Roads Block Grant project TBA

Block Grant -Supp

Regional Roads Repair Block Grant - project TBA

Repair Block Grant

Implement Pedestrian Access and Mobility Program (PAMP)

2018/19

2019/20

3,117,550

1,394,272

1,077,439

16,088

91,164

199,000

400,000

Grant $42,000 + GPR $42,000

84,000

Implement Cycleways

Grant $30,000 + GPR $30,000

60,000

Renew Sewage Treatment Works - Tarcutta

Sewer Reserve

Sewer - Pump Station SPS15 Hammond Avenue - New Assets

Sewer Reserve

150,000

401,016

Sewer - Pump Station SPS01 Sheppard Street Renewals

Sewer Reserve

150,000

350,000

Sewer - Pump Station SPS15 Hammond Avenue - Renewals

Sewer Reserve

Sewer - Pump Station SPS21 Smith Street Forest Hill - Renewals

Sewer Reserve

300,000

Sewer - Pump Station - SPS26 Kyeamba Renewals

Sewer Reserve

180,000

Sewer - Pump Station Sewer Reserve SPS27 Tarcoola - Renewals

170,000

Sewer - Gravity Network Extension - New Assets

Sewer Reserve

GWMC - Constuct RRC

Solid Waste Reserve

100,000

1,000,000

897,803 1,785,920 19

Combined Delivery Program & Operational Plan

finance. Project Description Funding Source GWMC - Alternate Waste Solid Waste Reserve Treatment Facility (Business Case 15/16 + Construction 16/17)

2016/17 2017/18

2018/19

1,750,000

Implement Road and Drainage Works - Hammond Avenue Industrial Areas

S94A*

128,703

Implement Stormwater Drainage Improvements Jubilee Oval to Red Hill Rd - Wagga West DSP Area

Stormwater DSP * $265,580 + Civil Projects Reserve $24,000

289,580

Undertake Stormwater Drainage Upgrade Contour Ridge (Lloyd) approx 5 km - Wagga West DSP Area

Stormwater DSP * $119,102 + Stormwater Drainage Reserve $9,600

128,702

Undertake Stormwater Drainage Upgrade - Day, Higgins, Tarcutta St Wagga West DSP Area

Stormwater DSP * $248,129 + Stormwater Drainage Reserve $20,000

268,129

Murray St Stormwater Project

Stormwater Levy

Wollundry Lagoon Levee Bank

S94* Civic Building Recoupment

Riverside - Continuation of Shared Path Network

GPR $152K + Pedestrian River Crossing Reserve $198K

Riverside - Wagga Beach CBD Carparking Car Park upgrade including Reserve $110K + Grant CCTV and lighting funding $224K

3,200,000 50,000

200,000

150,000

100,000

334,582

Civic Building Energy Efficiency Project - Library Lights

S94* Civic Building Recoupment

29,200

Civic Building Energy Efficiency Project - Historic Council Chambers Lights

S94* Civic Building Recoupment

88,809

Civic Building Energy Efficiency Project - Art Gallery & Glass Gallery Lights

S94* Civic Building Recoupment

399,278

LMC - Treatment of Re-use Water

LMC Reserve

275,000

LMC - Alterations to cattle selling ring

LMC Reserve

39,655

LMC - Layback Kerb to Cattle Load in

LMC Reserve

LMC - New Cattle Draft

LMC Reserve

498,520

LMC - New Cattle Stacking LMC Reserve Pens

765,002

Combined Delivery Program & Operational Plan

16,995

100,000

2019/20

finance. Project Description Funding Source

2016/17 2017/18

LMC - New Cattle Delivery Pens

LMC Reserve

1,586,200

LMC - Calf Pens

LMC Reserve

226,600

LMC - New Pedestrian Bridge to Site Services

LMC Reserve

339,900

LMC - Linemarking & Signage

LMC Reserve

11,330

LMC install new fan draft for receivals

LMC Reserve

45,320

LMC CCTV & security (partial)

LMC Reserve

33,990

LMC new cow draft and selling pens

LMC Reserve

LMC new light vehicle parking

LMC Reserve

736,450

LMC fencing (partial)

LMC Reserve

67,980

Airport - Redevelop terminal - Internal Baggage Claim and Retail Section

Grant

TOTAL LTFP PROJECT CONCEPTS

2018/19

2019/20

1,439,819

2,000,000

9,011,400

17,679,054

11,596,631

4,754,530

* Timing of project is subject to receipt of sufficient Section 94, Section 94A and DSP funds

Combined Delivery Program & Operational Plan

finance.

contributions

and

donations. This table outlines proposed contributions and donations made by Council for the 2015/2016 financial year.

S356 Donations Community Community Leases Rental Subsidy Rural Villages Leaps and Bounds Early Childhood program Community Resource Centre

872,665 20450 649

Wagga Women's Bowling Club

3,700

Regional Heritage Transport Association

1,085

Wagga Wagga Show Society

9,850

Senior Citizens Week Contributions

2,200

Tolland Public School swimming lessons for the disadvantage youth

940

Riverina Down Syndrome hire of Music Bowl

170

Cancer Council hire of Paramore Park

570

Combined riders of Wagga Bolton Park Stadium Toy Run

115

Kurrajong Waratah hire of Music Bowl and Civic Theatre -Christmas Spectacular

2,200

Australian Scrabble Association - Hire of Senior Citizens Centre

200

Rotary Youth Drivers Course

800

Rotary Circus Quirkus

2,200

Rotary Club Street Banners

115

Murrumbidgee Rotary Club Teddy Bears Picnic

390

Legacy Civic Theatre Hire

2,500

Kurrajong Waratah hire of Links Art Gallery

280

Ashmont Public School Learn to swim for disadvantaged youth

730

Friends of the Botanic Gardens - hire of play hall

540

Suicide Prevention Network meeting room hire Wagga Autism Support Group annual walk

1,150 85

Wagga and Riverina Orienteers - annual school championships

150

Breast Cancer Group Inc. (Wagga Wagga)- Mothers Day Walk

Country Hope - Walk for Hope

Melanoma Institute - March Walk

Wagga Wagga & District Family History Society

Combined Delivery Program & Operational Plan

474

finance. North Wagga Residents Association

474

Rotary Club of Wagga Wagga Shine Awards

240

Walk 4 William

Ladysmith Memorial Hall Committee

474

Over 60’s Touch Football Group

550

Cancer Council – Biggest Morning Tea

Mangoplah Cookardina Eastlakes United Football and Netball Club

550

Collingullie Soliders Memorial Hall

474

Salvation Army Red Shield Appeal

110

Uranquinty Neighbourhood Centre Management Committee

515

Wagga Women’s Health Centre

850

Cultural Eastern Riverina Arts Program Contribution

19,158

School of Arts Contribution

2,500

Eisteddfod Donation

3,090

Summer School for Strings

2,500

Riverina Conservatorium of Music events

4,891

Cantelina Singers

1,850

ADFAS Riverina

1,836

Scholarships Riverina Conservatorium Scholarship

2,000

Riverina Academy of Sport

4,000

Annual Grants Program - Various Community Development Grants

30,000

Sustainable Environments Grants S356

7,000

Neighbourhood/Rural Village Grants

22,000

Arts & Culture Grants

25,000

Event Grants

20,000

Local Heritage Fund

16,000

Sporting and Cultural Facility Improvement Grants

30,000

Rural Hall Infrastructure Grants

25,000

Road Closures - Various ANZAC Day Parade

5,500

Lake to Lagoon Fun Run

10,000

Wagga Gold Cup Chariot Race

3,000

Remembrance Day

2,000

Reserve Forces Day

1,500

Christmas Toy Run

2,000

Other

Combined Delivery Program & Operational Plan

finance. New Major Events Sponsorship

100,000

Small Business (New Category)

12,500

Parkes Shire Council Event

1,000

Donation of Council Fees & Charges

6,000

Rural Counselling Service

5,150

Committee 4 Wagga

7,500

Total CONTRIBUTIONS AND DONATIONS

1,301,835

HOW TO READ THE COMBINED DELIVERY PROGRAM & OPERATIONAL PLAN This relates to the Community Strategic Plan, Ruby & Oliver

tHIS IS THE DELIVERY PROGRAM ITEM (4 YEAR COMMITMENT) This is the Operational Item (12 months) These are our measures

Combined Delivery Program & Operational Plan

Who is responsible for the Operational Item? First quarter target

Second quarter target

Third quarter target

Fourth quarter target

engaged & involved community.

we are an

engaged & involved community.

Combined Delivery Program & Operational Plan

engaged & involved community. Our Community has access to information

1.1 Actively engage with the community to ensure open communication Manager, Corporate Strategy Communications and Governance

1.1.1 Manage Council’s internet and intranet Design concept for Council’s website completed

10%

Manager, Corporate Strategy Communications and Governance

1.1.4 Facilitate Neighbourhood meetings Deliver the council endorsed schedule of meetings

100%

Manager, Corporate Strategy Communications and Governance

1.1.2 Coordinate and administer Council’s Your Say webpage Increase Your Say membership

100%

1.2 Provide and deliver up to date information to Council stakeholders 1.2.1 Provide regular information and events to stakeholders on the local and regional economy Business events held

Manager, Economic Development and Visitor Economy

3 events

Business Wagga website updates

3 updates

Social media posts

12 posts

Economic Pulse publication

1 Publication

1.2.2 Promote opportunities to build relationships with Planning stakeholder groups Planning Advisory Committee Meetings held Monthly Industry Newsletter created and distributed

Manager, Development Services

1 meetings

1 meeting

2 Newsletters

3 Newsletters

1.3 Deliver excellence in customer service throughout the organisation Manager, Information and Customer Services

1.3.1 Develop, maintain and improve Council’s corporate application systems Maintain online services system availability

99%

1.3.2 Maintain, support and renew Council’s information and communication technology Percentage of support requests resolved on time

85%

99%

Manager, Information and Customer Service 85%

85%

Manager, Information and Customer Services

1.3.3 Provide quality customer service from the Customer Service Centre First Call resolutions

60%

Customer Satisfaction

95%

1.3.4 Facilitate a legislatively compliant open access information - Government Information Public Access Act

Manager, Information and Customer Services

Formal Applications are responded to within 20 working days

100%

Informal applications are responded to within 25 days

100%

Manager, Corporate Strategy, Communications and Governance

1.3.5 Provide community communication through traditional and social media Weekly Council news published

12 publications

Increase social media followers

Facebook 20% Twitter 5% Instagram 10%

Combined Delivery Program & Operational Plan

engaged & involved community. 1.4 Actively Implement and promote Council’s best practice governance policies and procedures 1.4.1 Work in partnership with the Electoral Commission to deliver the Council Pre-Election Program Compliance with Electoral Commission requirements

Delivery of Pre-Election Program

Manager, Corporate Strategy, Communications and Governance 100%

Delivery of councillors Induction Program

100%

1.4.2 Implement the action Plan from the Diversity Strategy Actions identified within the Diversity Strategy for 16/17 are implemented

100%

Manager, People and Culture 100%

100%

Manager, Corporate Strategy, Communications and Governance

1.4.3 Facilitate Council and Standing Committee meeting processes Percentage of agendas available on Council's website 3 days prior to the meeting

100%

Percentage of minutes posted to Council's website within 5 working days

100%

1.5 Ensure Council’s Risk Management process reflects industry best practice across all of Council’s functions 1.5.1 Implement Council's Governance and Risk Management Framework and Action Plan

Manager, Corporate Strategy, Communications and Governance

Facilitate review of council’s risk register

100%

Review and implement insurance renewal

100%

Manager, Corporate Strategy, Communications and Governance

1.5.2 Review and update Annual Risk Management Action Plan Plan submitted to Council's insurer StateWide Critical issues reviewed by Executive Management Team and Audit and Risk Committees

1 Plan

1 report

1.5.3 Coordinate the review of the Corporate Business Continuity Plan, Divisional Disaster Recovery and Emergency Response Plans Annual test and review of business Continuity Plan

Manager, Corporate Strategy, Communications and Governance -

1 Test

1.6 Provide a sustainable workforce with the capability and capacity to support current and future service delivery 1.6.1 Develop & Implement the Learning & Development Strategy

Manager, People and Culture -

100%

100% of staff are on electronic Timesheets

100%

Learning & Development Aurion Module Reviewed and project plan developed for system changes

100%

Strategy is developed and implemented 75% of staff have access & functionality to mobile solutions for processing of personnel information through councils Human Resource Information System

1.6.2 Review and implement the Workforce Plan Implement planned actions for 2016/17 from the Workforce Action Plan

Manager, People and Culture 100%

100%

1.7 Strive for zero harm and a culture of health and safety 1.7.1 Maintain Workplace Health and Safety management system Audit program actions implemented

Manager, People and Culture

100%

Implementation of all WHS Procedures as Identified

100%

85% 100%

Combined Delivery Program & Operational Plan

engaged & involved community. 1.8 Support and encourage innovative and continuous improvement 1.8.1 Deliver Council’s Annual Internal Audit Program in accordance with Council’s four year Internal Audit Strategy Annual work program completed

25%

50%

Manager, Internal Audit Services 75%

100%

We provide the community opportunities to be involved in decisions impacting them

1.9 Conduct strategic and operational planning and reporting of performance Manager, Corporate Strategy, Communications and Governance

1.9.1 Implement Council’s Integrated Planning and Reporting Framework Quarterly Performance Report Council

1 report

Combined Delivery Plan & Operational Plan adopted by Council

100%

Annual Report published

1 report

100%

Implement the community survey action plan

100%

Prepare End of Term Report

60%

Review Community Strategic Plan

Manager, Corporate Strategy, Communications and Governance

1.9.2 Implement the Asset Management Framework Develop a concept brief for the review of the Asset Management Plans

100%

Complete the revaluation of community assets, other assets and land improvements

100%

1 meeting

Asset Management Steering Committee meetings held 1.9.3 Undertake a review of Council’s planning framework

Manager, Executive Services

Review Development Control Plan

100%

Review Local Enviromental Plan

100%

Review Section 94 and 94A Developer Contributions Plan

100%

1.10 Ensure the long term financial sustainability of Council through effective and prudent financial management 1.10.1 Report on Council's Financial position and performance

Manager, Finance

Revise the Long Term Financial Plan

100%

Complete the 2014/15 Financial Statements

100%

Unqualified audit report received

1 Report

3 reports

4 reports

Financial performance reports submitted to Council 1.10.2 Achieve Budget Control An overall balanced or surplus budget position is achieved for the year

Manager, Finance -

1.10.3 Complete Treasury activities Rates and annual charges levied including arrears is collected in the financial year

≥ $0

Manager, Finance -

94%

Investments are managed in accordance with Council's Investment Policy and Strategy

100%

Percentage of creditors are paid within their payment terms

100%

Combined Delivery Program & Operational Plan

engaged & involved community. Rates and annual charges are levied in accordance with statutory limits and requirements

100%

1.10.4 Implement Fit For the Future Action Plan and Report on performance against the Fit For the Future benchmarks

100%

Manager, Finance

Operating Performance Ratio

≥5.3%

Own Source Revenue

≥60%

Building and Asset Renewal Ratio

≥100%

Infrastructure Backlog Ratio

<9.65%

Asset Maintenance Ratio

≥59.53%

Debt Service Ratio

<20%

We provide opportunities for people to connect

1.11 Facilitate identified Council events for the benefit of the wider community 1.11.1 Deliver Council community events

Manager, Events

Little Big Day Out

100%

Australia Day

100%

1.11.2 Provide advice and support to assist in securing a variety of events Response to requests

Manager, Events

100%

1.11.3 Develop an event toolkit and update resources for internal and external event organisers Review, Update and maintain event toolkit and resources for internal and external event organisers

5 events

Manager, Executive Services 3 ceremonies

3 ceremonies

Manager, Executive Services

Implement the Fit 2 Perfom Strategy Action items completed

100% Manager, Events

1.15.6 Market Events outside the Wagga Wagga Local Government Area Market Events in See Canberra, Out & About Destination Magazines

100%

Manager, Events

1.11.5 Coordinate Citizenship ceremonies Citizenship ceremonies conducted

100%

Manager, Events

1.11.4 Provide advice and support to existing events Number of existing events support

100%

3 Adverts

1.12 Deliver a broad range of cultural services, community programs and events that support participation, lifelong learning and engagement by all 1.12.1 Deliver library services and collections

Manager, Community Services

Number of visitors to the library per quarter

45,000 visitors

Number of new members per quarter

800 members

Number of library collection item loans including hardcopy and electronic.

63,500 loans

Number of people attending library events inhouse and offsite

3,500 visitors

1.12.2 Deliver learning and community programs, events, exhibitions and partnerships through the Wagga Wagga City Library Number of diverse children, adults and youth programs delivered

Manager, Community Services

10 programs

11 programs

10 programs

Community partnerships activities delivered

5 activities

Number of displays and exhibitions

6 displays/ exhibitions

Combined Delivery Program & Operational Plan

engaged & involved community. Average satisfaction rating from the library programs/ services Outreach Services provided Bulk deliveries to hostels and facilities and individual access to specialist collections and services.

85%

4 services

20 deliveries

1.12.3 Riverina Regional Library (RRL) provides centralised library services to 13 member Councils in accordance with agreed Service Levels and a Deed of Agreement

Director, Riverina Regional Library

Council meets the obligations of the Executive Council as prescribed in the RRL Deed of Agreement.

100%

Riverina Regional Library provides agreed services to Wagga Wagga City Council as prescribed in the Service Level Agreement between Council and RRL.

100%

1.12.4 Maintain Council's online Community Directory and produce annual publication Community Directory published annually

1.12.5 Provide diverse program of exhibitions from the Historic Council Chambers and Botanical Gardens Museum sites Number of visits

6,500 visits

85%

Manager, Community Services 10 programs

10 programs

Manager, Community Services

450 hours

33 museums

1.12.8 Deliver an annual schedule of Cultural Programs

Manager, Community Services

Community satisfaction rating

1.12.9 Deliver educational programs in conjunction with theatre seasons Customer satisfaction rating

85%

Number of tickets purchased

85%

12,000 tickets

1.12.11 Facilitate performances at the Civic Theatre by commercial and community hirers Theatre hire revenue

$10,000

85%

Manager, Community Services

1.12.10 Deliver the annual subscription season, children's season and senior's season

$15,000

1.12.12 Deliver Twilight by the Lagoon, Hall-a-Day Adventures and Music at Midday Attendance

Manager, Community Services 6,500 visits

1.12.7 Provide outreach museum advisory service to Riverina regional volunteer run museums

Number participating museums

100%

6,500 visits

1.12.6 Provide museum education and public programs

Hours of service provided

6,500 visits

Customer satisfaction

Number of education and public programs delivered

Manager, Community Services

85% Manager, Community Services

12,000 tickets

Manager, Community Services $15,000

$15,000

Manager, Community Services

1000 attendees

300 attendees

200 attendees

85%

Average participant satisfaction rating with program 1.12.13 Produce and deliver an annual community production

Manager, Community Services

Number of tickets purchased

1,500 tickets

Average participant satisfaction rating with program

85%

1.12.14 Improve access to quality artistic experiences for diverse groups in the community Community Partnership Activities

1.12.15 Present a diverse range of Art Gallery exhibitions of regional and national significance Art Gallery exhibitions

Manager, Community Services -

6 activities

Manager, Community Services

7 exhibitions

8 exhibitions

7 exhibitions

8 exhibitions

Visitor satisfaction

85%

Visitor attendance

30,000 attendances

3 exhibitions

Exhibitions by local and regional artists

Combined Delivery Program & Operational Plan

engaged & involved community. 1.12.16 Deliver a diverse range of Art Gallery events and programs that are accessible and relevant to the community

Manager, Community Services

10 events/ programs

11 events/ programs

10 events/ programs

11 events/ programs

Participant satisfaction

85%

Participant attendance

10,000 attendances

Art Gallery events and public programs

1.12.17 Acquire pieces for the Australian Print Collection

Manger, Community Services

Items are selected in accordance with Art Gallery Collections Management Policy

100%

1.12.18 Acquire pieces for the National Art Glass Collection

100%

Manager, Community Services

Items are selected in accordance with Art Gallery Collections Management Policy

100%

1.13 Provide, facilitate and maintain community and cultural infrastructure Capital Projects 1.13.1 Civic Theatre Auditorium & Foyer Refurbishment

Manager of Community Services

1.13.2 Public Art Welcoming Project - Roundabouts

Manager of Community Services

1.13.3 Public Art Connecting Project - NightLights/BrightLights

Manager of Community Services

1.13.4 Public Art Connecting Project - Exhibition Centre & Bolton Pk

Manager of Community Services

1.13.5 Public Art Placeshaping Project - VillageWorks

Manager of Community Services

1.13.6 Public Art Placeshaping Project - NeighbourWorks

Manager of Community Services

1.13.7 Public Art Placeshaping Project - ArtWorks

Manager of Community Services

1.13.8 Develop and care for Art Collections of national significance

Manager, Community Services

Develop acquisition report

1 report

Conduct annual Art Gallery collections audit

1 report

1.13.9 Provide museum collection management process Number of objects accessioned and de-accessioned

Manager, Community Services -

1.13.10 Maintain and renew cultural infrastructure and technology to ensure that the Civic Theatre remains viable and effective

20 objects

Manager, Community Services

Maintain technical equipment to a safe and professional standard

100%

Implement Civic Theatre Asset Management Plan

100%

1.13.11 Upgrade of Backstage Equipment - Civic Theatre

Manager, Community Services

Replacement of Onstage Wash Lights

100%

1.14 Advocate, partner and facilitate the delivery of affordable and accessible services and infrastructure 1.14.1 Promote and provide education and care via the Family Day Care and In Home Care programs Number of accredited Educators

Manager, Community Services

45 educators

850 places

80%

Number of facilitated professional development sessions per quarter

120 sessions

Number of play sessions delivered in rural villages per term

90 sessions

10 sessions

Weekly number of education and care places available Percentage of places filled

1.14.2 Work with Senior Citizens and Ngurra Hub to increase usage of their facilities Percentage increase in usage rating against available hours

Manager, Community Services -

10%

Combined Delivery Program & Operational Plan

engaged & involved community. We protect our heritage

1.15 Manage local heritage There is no proposed actions for Local Heritage across the 2016/17 Opertional Plan

We have a variety of transport options

1.16 Support active transport Manager, Environment and Recreation Services

1.16.1 Develop a Active Trasport Cycling Plan Produce Wagga Wagga Intergrated Transport Strategy

Combined Delivery Program & Operational Plan

100%

safe & healthy community.

we have a safe &

healthy

community.

Combined Delivery Program & Operational Plan

safe & healthy community. We have access to beautiful parks and recreational spaces throughout the commmunity

2.1 Enhance and maintain parks, recreational facilities and open space Capital Projects 2.1.1 Complete Lineal Park (Promenade - Amundsen) - Corridor Recreation Improvements

Manager, Enviroment and Recreation Services

2.1.2 Construct of Forest Hill Neighbourhood Park (OS12)

Manager, Enviroment and Recreation Services

2.1.3 Construct of Mt Austin Neighbourhood Park (Harris Park - OS10)

Manager, Enviroment and Recreation Services

2.1.4 Construct of Ashmont Neighbourhood Park OS7 - (Kokoda Park + Graham Park)

Manager, Enviroment and Recreation Services

2.1.5 Construct Boorooma New Playground - Open Space Works

Manager, Enviroment and Recreation Services

2.1.6 Implement Irrigation for Tatton Park

Manager, Enviroment and Recreation Services

2.1.7 Complete Bedervale Park Upgrade Works (Shared Pathway & Picnic Node)

Manager, Enviroment and Recreation Services

2.1.8 Complete Exhibition Centre - Kooringal Road Exit

Manager, Enviroment and Recreation Services

2.1.9 Complete Marrambidya Wetland Enhancements

Manager, Enviroment and Recreation Services

2.1.10 Deliver burial and cremation services at Wagga Wagga Lawn Cemetery, Monumental Cemetery and four rural cemeteries

Manager, Parks Strategic Operations

Respond to customer requests within 5 business days

100%

Deliver scheduled maintenance

100%

Manager, Parks Strategic Operations

2.1.11 Deliver Open Space Mowing programs Mowing cuts undertaken Community satisfaction with the presentation of our parks

4 cuts

5 cuts

4 cuts

85%

Manager, Parks Strategic Operations

2.1.12 Deliver Roadside Mowing programs Roadside mowing cuts undertaken

1 cut

2.1.13 Deliver parks mowing program at high profile parks (Botanic Gardens, Collins Park, Victory Memorial Gardens, Baylis Street and Civic Precinct) Number of mowing cuts undertaken

10 cuts

2.1.14 Deliver horticultural programs at high profile parks (Botanic Gardens, Collins Park, Victory Memorial Gardens, Baylis Street and Civic Precinct) Community satisfaction with the presentation of our parks

85%

1 cut

Manager, Parks Strategic Operations 10 cuts

9 cuts

Manager, Parks Strategic Operations 85%

Manager, Parks Strategic Operations

2.1.15 Manage Council's street trees Customer requests completed within 21 days

90%

Number of new and replacement trees planted

550 trees

90%

Percentage of trees replaced within useful life expectancy

Manager, Parks Strategic Operations

2.1.16 Provide tree management services Percentage of requests completed within 7 days

100%

Combined Delivery Program & Operational Plan

100%

Manager, Parks Strategic Operations

2.1.17 Maintain Wagga Wagga Zoo Maintain zoo compliance

100%

safe & healthy community. Manager, Environment and Recreation Services

2.1.18 Review Council's Recreation and Open Space Strategy -

Strategy adopted by Council

100%

Manager, Environment and Recreation Services

2.1.19 Deliver Annual Playground Replacement Program Replace Croker Park playground

100%

Refurbish Emblem Park playground

100%

Refurbish Hardy Avenue playground

100%

Replace Lake Village playground

100%

Refurbish Nathan Park playground

100%

Replace Tennyson Playground

100%

Manager, Environment and Recreation Services

2.1.20 Replacement of recreation assets and facilities identified as poor or very poor Number of condition 4 / 5 assets renewed

8 renewals

Number of condition 4/5/ facilities renewed

2 renewals

Manager, Environment and Recreation Services

2.1.21Renew Park facilities identified as poor or very poor Number of condition 4/5/ facilities renewed

2 renewals

Manager, Environment and Recreation Services

2.1.22 Conduct the Playgrounds inspection and maintenance program Number of playgrounds inspections undertaken

2 renewals

93 inspections

Manager, Council Businesses and Property

2.1.23 Renew Community Amenities Henwood Park

100%

Collingullie Oval

100%

2.2 Provide recreational programs Manager, Environment and Recreation Services

2.2.1 Provide aquatic facilities and programs Number of visitations Swim and Survive bookings

60,000 visits

85,000 visits

1,200 bookings 1,600 bookings 1,600 bookings

1 workshop

60,000 visits 1,200 bookings

Manager, Environment and Recreation Services

2.2.2 Run professional development workshops for recreation and sporting clubs Workshops undertaken

95,000 visits

1 workshop

2.3 Implement the Riverside Master Plan Manager, Strategic Commercial and Economic Development

2.3.1 Riverside - Hampden Bridge Legacy Project

We are a healthy community

2.4 Implement public health and safety initiatives Manager, Environment and Recreation Services

2.4.1 Deliver food safety and health education program Number of resource developed and distributed

1 resource

2.4.2 Investigate reported incidents or complaints of roaming livestock, dog attacks and nuisance animals Percentage of incidents attended / investigated within 5 business days

100%

1 resource

Manager, Regulatory Services 100%

100%

Combined Delivery Program & Operational Plan

safe & healthy community. Percentage of reported dog attack incidents investigated with 2 business days

100%

Percentage of reported incidents investigated within 5 business days

100%

2.4.3 Maintain Glenfield Road Animal Shelter operations Animals released from shelter

Manager, Regulatory Services 80%

80%

2.4.4 Provide regulatory service for parking enforcement and abandon vehicles Respond to regulatory requests within 3 working days

100%

80%

Manager, Regulatory Services 100%

2.4.5 Administer street furniture licenses and display of goods

100%

Manager, Regulatory Services

Percentage of alfresco dining furniture licenses issued within 3 business days

90%

Percentage of activity applications approved/processed within 3 business days

90%

2.4.6 Provide development compliance services Respond to regulatory requests within 3 business days

Manager, Regulatory Services 90%

90%

Manager, Environment and Recreation Services

2.4.7 Implement regulatory and compliance programs Retail food business premises inspected

25%

50%

75%

100%

Skin penetration, hairdressing and mortuary business premises inspected

25%

50%

75%

100%

50%

100%

Swimming pools and cooling towers inspected Customer complaints responded to within 5 days

Manager, Environment and Recreation Services

2.4.8 Conduct the Safe Sharps Disposal Program Scheduled inspections/collections undertaken

100%

Customer requests responded to within 24 hours

100%

2.5 Provide and implement an inspection framework that supports public safety 2.5.1 Undertake swimming pool compliance inspections 100% of applications in each respective reporting quarter for these of swimming pool inspections are initiated within 7 days of application.

Manager, Development Services 100%

100%

2.5.2 Implement provisions of the Awnings Policy Premises on the Council's Awning Register are forwarded annual awnings maintenance reminder letters

100%

Manager, Development Services -

2.5.3 Administer Annual Fire Safety Certificate Statements Program

100%

Manager, Development Services

Percentage of All Annual Fire Safety Statement reminder letters distributed by 28 November annually

100%

Percentage of Annual Fire Safety Statement reminder letters are received by 28 February annually

90%

2.6 Provide waste management services Capital Projects 2.6.1 Gregadoo Waste Management Centre Road Rehabilitaion

Manager, Waste and Stormwater Services

2.6.2 Provision of kerbside waste collection

Manager, Waste and Stormwater Services

Kerbside missed bins do not breach contractual conditions to ensure level of service 2.6.3 Provide Landfill Waste Operations

Combined Delivery Program & Operational Plan

<215

<215 Manager, Waste and Stormwater Services

<215

safe & healthy community. 100%

Compliance with Environmental Protection Licence

100%

Manager, Environmental and Community Services

2.6.4 Conduct on-site sewage management inspection Percentage of scheduled on-site management system inspected

100%

There is reduced crime in our community

2.7 Improve community safety and reduce incidence of crime through community partnerships, environmental design and monitoring of high risk areas Manager, Information and Customer Service

2.7.1 Maintain the CCTV Operation network Maintain system uptime

99%

Police requests for footage provided within 2 working days

100%

Arrangements are in place to respond to and recover from natural disasters

2.8 Collaborate with local emergency organisations to ensure effective emergency and disaster plans are in place 2.8.1 Lead and support the Local Emergency Management Committee Local Emergency Management Plan reviewed Local Emergency Management committee held

Manager, Engineering services -

100%

1 Meeting

2.9 Partner with State Government to manage the Wagga Wagga district flood plain 2.9.1 Facilitate the Floodplain Risk Management Advisory Committee Floodplain Risk Management Advisory Committee meetings held

Manager, Engineering services

1 Meeting

2.9.2 Undertake Community consultation for review of the Riverine Floodplain Risk Management Plan Outcomes reported to Council

2.9.3 Deliver major overland flow flood risk management plan Final report /model document published

1 Meeting

Manager, Engineering services -

1 Report

Manager, Engineering services -

100%

Combined Delivery Program & Operational Plan

growing economy.

we have a

growing economy.

Combined Delivery Program & Operational Plan

growing economy. We have a skilled workforce

3.1 Implement and devElop strategies to attract and retain highly skilled new residents to Wagga Wagga Manager, Economic Development and Visitor Economy

3.1.1 Provide assistance to prospective residents and new residents Business Wagga and Evocities website updates Welcome to Wagga Wagga events Evocities Operations meetings

3 updates

1 event

1 meeting

There is growing business investment in our community

3.2 Ensure Wagga Wagga Airport is a market leader in delivering regional air services Capital Projects 3.2.1 Upgrade Airport Taxiways A, B, D, E to Code C

Manager, Council Bussinesses and Property

3.2.2 Promote Wagga Wagga Airport as a regional business hub and key contributor to the regional economy

Manager, Council Businesses and Property

Develop a Marketing Strategy

25%

50%

75%

100%

3.3 Ensure the Livestock Marketing Centre is a market leader in providing livestock sales and services 3.3.1 Ensure the Livestock Marketing Centre is a market leader in providing livestock sales and services Implement the 2015/2016 Livestock Marketing Centre Strategic Master Plan actions

3.3.2 Manage Livestock Marketing Centre operations in accordance with industry regulations and stakeholder requirements Maintain National Saleyard Quality Assurance accreditation Number of user group meetings held

Manager, Council Businesses and Property -

100%

Manager, Council Businesses and Property

100%

1 meeting

3.3.3 Implement scheduled capital works from the Livestock Marketing Centre Strategic Master Plan Scheduled works completed

25%

50%

Manager, Council Businesses and Property 75%

100%

3.4 Implement Bomen Strategic Master Plan Capital Projects 3.4.1 Eunony Bridge Replacement

Manager, Strategic Commercial and Economic Development

3.4.2 Riverina Intermodal Freight and Logistics (RIFL) Hub Project

Manager, Strategic Commercial and Economic Development

Tourism is a large industry in our community

3.5 Promote a positive image of Council in both the local community and the broader region Manager, Corporate Strategy Communications and Governance

3.5.1 Provide organisational graphic design Review, design, complete corporate graphic design requests within agreed deadlines

100%

Respond to requests to develop material and support usage of the of the City Brand across Council and the community

100%

Review Corporate Brand guidelines

Combined Delivery Program & Operational Plan

growing economy. 3.6 Develop and implement tourism activities and plans to attract visitors to Wagga Wagga Manager, Economic Development and Visitor Economy

3.6.1 Assist with tourism product and industry promotion What's On Guides produced

3 guides

Visit Wagga website updates

3 updates

Social media posts

12 posts

1 update

Visitor Economy Guides updated

3.6.2 Collaborate with state and regional partners to increase visitation to Wagga Wagga and the Manager, Economic Development region and Visitor Economy Update visit NSW listings of accomodation and attractions Riverina Regional Tourism meetings

20 updates

1 meeting

3.6.3 Advocate for and support the delivery of regional, state and national sporting events Events held

2 events

Manager, Environment and Recreation Services 2 events

2 events

There is government investment in our community

3.7 Provide financial assistance to community groups and projects 3.7.1 Administer the Community Grants Program

Manager, Community Services

Finalise payment of the 2016/2017 grants

100%

Advertise the 2017/2018 grants program

100%

Information workshops held

100%

Assess applications

100%

Combined Delivery Program & Operational Plan

we have a

sustainable natural & built environment.

Combined Delivery Program & Operational Plan

sustainable natural & built environment. We monitor the quality of our environment

4.1 effectively manage water resources 4.1.1 Undertake water quality monitoring of Lake Albert, Wollundry Lagoon and the Murrumbidgee River Water quality monitoring of local waterways

Manager, Environment and Recreation Services

3 samples

4.1.2 Undertake monitoring of groundwater levels and salinity of bores Groundwater bores monitored and recorded

3 samples

Manager, Environment and Recreation Services

200 Bores

We promote environmental sustainability through education and sustainable practices

4.2 Implement the Resource Recover Strategy 4.2.1 Implement the Resource Recovery Strategy

Manager, Waste and Stormwater Services

Complete the Local Government Waste and Resource Recovery Data Survey

100%

4.3 Implement environmental practices and initiatives 4.3.1 Identify and implement resource efficiency initiatives

Manager, Environment and Recreation Services

Resource efficiency initiatives to be completed

4.3.2 Monitor and report on Councilâ&#x20AC;&#x2122;s environmental performance

1 Initiative

Manager, Environment and Recreation Services

Utility consumption data provided to facility managers

1 Report

State of the Environment Report completed

1 Report

4.4 Implement community programs to improve environmental sustainability 4.4.1 Coordinate events, workshops and educational material for the community on environmental sustainability Number of events Number of workshops

Manager, Environment and Recreation Services

1 event

2 workshops

4.5 Minimise detrimental impacts in the environment 4.5.1 Coordinate environmental compliance activities Percentage of breaches investigated within two weeks Number of dumped rubbish sites cleaned up Number of industrial trade waste to sewer samples taken

Manager, Regulatory Services 90%

90%

50 sites

9 samples

We improve the quality of our environment

4.6 Protect and enhance natural areas 4.6.1 Renew Lake Albert Management Plan Plan adopted by Council

Manager, Environment and Recreation Services -

4.6.2 Implement a program of improvements to natural areas Revegetation/restoration project undertaken

4.6.4 Implement the noxious weed control program

Combined Delivery Program & Operational Plan

100%

Manager, Environment and Recreation Services 100%

4.6.3 Undertake condition surveys of Council managed reserve Number of surveys completed

Manager, Environment and Recreation Services 5 surveys

5 surveys

Manager, Environment and Recreation Services

sustainable natural & built environment. Number of kilometres of roadside sprayed Number of hectares of reserves sprayed

1200kms

400ha

4.6.5 Undertake the noxious weed inspection program Number of inspections completed

Manager, Environment and Recreation Services 80 inspections

80 inspections

4.7 Manage contaminates sites 4.7.1 Monitor contaminated sites Contaminated sites monitored

Manager, Environment and Recreation Services 100%

100%

We maintain our current and future infrastructure

4.8 Plan, construct, maintain and manage sealed roads Capital Projects 4.8.1 Graveyard Creek Bridge Replacement

Manager, Engineering

4.8.2 Tim Hedditch Bridge Replacement

Manager, Engineering

4.8.3 Construct, maintain and renew sealed roads

Manager, Engineering

Sealed road resealed

4.8.4 Conduct road pavement rehabilitation program Sealed road pavement rehabilitation

250,000 m2

Manager, Engineering -

4.8.5 Construct, maintain and renew kerb and gutters Kerb and gutters replaced

40,000m2

Manager, Engineering -

4.8.6 Conduct Urban Asphalt Program

1,500m2

Manager, Engineering

Trail/Johnston roundabout

100%

Trail/Gurwoood roundabout

100%

Fernleigh/Bourke Intersection

100%

4.8.7 Renew and Replace Culverts

Manager, Engineering

Westbrook Road Culvert replacment

100%

Oura Road Culvert Renewal

100%

4.9 Plan, construct, maintain and manage unsealed roads 4.9.1 Construct, maintain and renew unsealed roads Kilometres of road gravel resheeted

Manager, Engineering -

40km

4.10 Plan, construct, maintain and manage streetscapes 4.10.1 Provide and maintain bus and taxi shelters and other associated infrastructure Routine maintenance undertaken as scheduled

100%

Manager, Engineering 100%

100%

4.11 Plan construct, maintain and manage pathways 4.11.1 Construct, maintain and renew footpaths, shared paths and cycleway Number of footpath trip points removed

Manager, Engineering -

2,000 trip points

4.12 Plan, construct, maintain and manage levees Capital Projects 4.12.1 Upgrade Main City (1 in 100) + North Wagga (1 in 20) Levee Systems

Manager, Engineering

4.13 Plan, construct, maintain and manage sewer systems Capital Projects

Combined Delivery Program & Operational Plan

sustainable natural & built environment. 4.13.1 Sewer - Pump Station - SPS06 Shaw Street - Renewals

Manager, Waste and Stormwater

4.13.2 Sewer - Pump Station - SPS28 Equex - Renewals

Manager, Waste and Stormwater

4.13.3 Sewer - Pump Station - SPS12 Charles Sturt University - New Assets

Manager, Waste and Stormwater

4.13.4 Provision of sewage treatment plant operations

Manager, Waste and Stormwater Services

Compliance with Environmental Protection Licence Standards for Treatment of Sewage

100%

4.13.5 Provision of sewer operations, reticulation

100%

Manager, Waste and Stormwater

Percentage of all call outs within 1hr during business hours or 2hrs outside of business hours

90%

Kilometres of sewer main and associated house connections rehabilitated

3km

4.13.6 Process liquid trade waste discharges into the sewerage system in accordance with the NSW Office of Waters Liquid Trade Waste Regulation Guidelines Percentage of liquid trade waste discharges into the sewerage system in accordance with the NSW Office of Waters Liquid Trade Waste Regulation Guidelines

100%

4.13.7 Eliminate Sewer Joint Connections

Manager, Waste and Stormwater Services 100%

Manager, Waste and Stormwater Services

Complete wrks and undertake works within the annual budgetary parameters

100%

4.13.8 Implement renewal program for Gravity Sewer

Manager, Waste and Stormwater Services

Complete Campell Place sewer diversion

100%

4.13.9 Replacement and renewal of sewer plant and equipment Percentage of identified items replaced within manufacturers timeframes

100%

Manager, Waste and Stormwater Services 100%

100%

4.14 Plan, construct, maintain and manage drainage systems Manager, Waste and Stormwater Services

4.14.1 Deliver annual Stormwater and flood mitigation network works program System inspected and cleaned

500m

Number of Flood gates inspections

1 inspection

Number of Levee bank inspections

1 inspection

Manager, Waste and Stormwater Services

4.14.2 Flood Pumps - Progressively Upgrade Pumps Complete Pump upgrade at flood gate 7 & 8 at Wiradujri Bridge

100%

Manager, Waste and Stormwater Services

4.14.3 Upgrade of Stormwater pit lids to lightweight lids Percentage of identified Lids replaced within 1 day

100%

4.15 Plan, construct, maintain and manage community buildings Capital Projects 4.15.1 Upgrade Airconditioning Civic Centre

Manager, Council Businesses and Property

4.15.2 Air Conditioning Treatment System (Civic Centre Air Conditioning Fresh Air Energy Recovery Ventilation Upgrade)

Manager, Council Bussinesses and Property

4.15.3 Equex Multi Purpose Stadium

Manager, Enviroment and Recreation Services

4.15.4 Deliver appropriately maintained buildings fit for purpose

Manager, Council Businesses and Property

Combined Delivery Program & Operational Plan

sustainable natural & built environment. Percentage of complaints responded to within 48 hours

100%

4.15.5 Administer leasing and licensing of Council owned or Council controlled property Council properties vacancy rate under 5%

<5%

Manager, Council Businesses and Property 100%

100%

4.15.7 Deliver Civic Theatre maintenance program Percentage of schedule maintenance performance

100%

Manager, Council Businesses and Property

4.15.6 Administer real property dealings Percentage of occasions when response actions are initiated within 10 working days

100%

Manager, Community Services 100%

100%

4.15.8 Maintain Art Gallery infrastructure and operations to National Industry standards

100%

Manager, Community Services

Conduct annual review of Art Gallery infrastructure

1 review

Review Art Gallery policies and procedures

1 review

4.16 Implement sustainable procurement practices 4.16.1 Manage Council's Stores Services

Manager, Procurement Services

Stock turnover ratio of Council stores

4.1

Average utilisation of major plant

75%

4.16.2 Replace Plant and Equipment Replace plant and vehicles in line with the endorsed program

Manager, Procurement Services 100%

100%

We plan for a growing community

4.17 Maintain and update strategic land use plans 4.17.1 Prepare amendments to the Wagga Wagga Local Environmental Plan (LEP) 2010 and Development Control Plan (DCP) 2010

Manager, Strategic Planning

Number of planning proposals prepared and submitted to the Department of Planning & Environment

1 proposal

Number of amendments to the Development Control Plan are prepared

1 amendment

4.17.2 Implement the Wagga Wagga Spatial Plan 2013/43 short term actions

Manager, Strategic Planning

Prepare a Rural Land Strategy to inform LEP and DCP amendments

50%

Prepare a Residential Strategy to inform LEP and DCP amendments

85%

4.17.3 Implement actions from the Section 94 Developer Contributions review Complete the Wagga Wagga Integrated Transport Strategy Commence planning necesary to identify main street upgrade projects consistent with the Wagga Wagga Retail Growth Strategy 2010-2015

Manager, Strategic Planning

100%

25%

4.18 Assess and determine Planning and Development applications 4.18.1 Process and issue Section 149 (2) and 149 (5) Planning Certificates Applications processed within 5 working days

Manager, Strategic Planning

90%

4.18.2 Assess and determine Development applications, Construction Certificates and Building Certificates

90%

Manager, Development Services

Development applications determined within 40 days of receipt

80%

Construction Certificates (CC) applications determined within 40 days of approval of Development Application

70%

Building Certificate Applications determined within 21 business days

70%

Combined Delivery Program & Operational Plan

sustainable natural & built environment. 4.18.3 Administer Subdivision Certificate and Sewerage and Drainage applications

Manager, Development services

Subdivision Certificate Applications are determined within 10 days business timeframe

70%

Assess and determine Section 68 (Public) Sewerage and Drainage applications within 7 business days

80%

4.18.4 Assess and deter Section 68 Plumbing and Drainage (Private) applications Assess and deter Section 68 Plumbing and Drainage (Private) applications

Combined Delivery Program & Operational Plan

85%

Manager, Development Services 85%

85%

questions?

comments? contact us. contact us Wagga Wagga City Council PO Box 20 Cnr Baylis & Morrow Sts Wagga Wagga NSW Ph: 1300 292 442 Fax: (02) 6926 9199 Email: council@wagga.nsw.gov.au Follow @WaggaCouncil on Twitter to get the news, events and emergency information straight from the source.