CITY OF WAGGA WAGGA
END OF TERM REPORT 2016 C I T Y O F WA G G A WA G G A END OF TERM REPORT 2016
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contents Executive Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
WE ARE AN ENGAGED AND INVOLVED COMMUNITY We are a community that is informed and involved in decisions impacting us.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 We have opportunities and places for connection. . . . . . . . . . . . 10
WE ARE A SAFE AND HEALTHY COMMUNITY We live in a safe community.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 We have an active and healthy community. . . . . . . . . . . . . . . . . . . . 18
WE HAVE A GROWING ECONOMY We are happy with our standard of living. . . . . . . . . . . . . . . . . . . . . . . 23 Our community grows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
WE HAVE A SUSTAINABLE NATURAL AND BUILT ENVIRONMENT We look after and enhance our natural environment. . . . . . . . . 31 We plan for resilient and sustainable built environments. . . . . 35
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executive summary This Council has been proactive and ensured Wagga Wagga continues to lead regional development discussions and has whole of government recognition for the role we play in the region, the state and the nation. Mayor Rod Kendall
The End Of Term Report is an overview on Council’s and the community’s progress in implementing the Community Strategic Plan (CSP) during the term. As a community it is important for us to have a document that defines how we want to grow into the future. The CSP, Ruby & Oliver is part of the Integrated Planning and Reporting (IP&R) framework that Council uses for strategic and operational planning. The CSP is used to provide an understanding of community priorities and guides service delivery over the term of Council. As part of the development of the CSP document Ruby & Oliver, community consultation was undertaken. The consultation was run from community events over a period of four months. The community were asked what they love about our community, what they would improve and what they would like to see change. More than 1200 responses were gathered to form the goals and outcomes within the plan. Whilst it’s important to highlight what we wish to achieve as a community, we also need to ensure we can measure whether we achieve these outcomes. For this reason, as part of the Ruby & Oliver CSP, data was captured as a baseline to measure against.
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executive summary As the CSP, took effect from July 1 2012 this report will focus on the period July 1 2012 to 30 June 2016. The CSP has four themes with community-focused measures for each of these themes. These themes and measures are as follows:
we are an engaged and involved community
we are a safe and healthy community
Wagga Wagga is a place where we all feel a part of our community, we are connected. We work together to achieve the things that are important to us.
We live in a community that promotes an active lifestyle and are known as the City of Good Sports. We have access to health services when we need them. We are safe.
we have a growing economy
we have a sustainable natural and built environment
There are opportunities for everyone in our community. Our thriving economy provides for all aspects of our community. We are happy living in Wagga Wagga.
Our community is supported socially and economically, by planning for our future infrastructure needs, whilst enhancing our natural environment that is so important to us.
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measuring the community strategic plan The End of Term Report aims to review how Council is perceived (during 2012) and actually performed (current data) in meeting the aspirations of the community. As part of the development of the 2012 CSP Ruby and Oliver, a number of measures were linked to each of the strategies. For each measure we outlined a target and recorded baseline data to describe where the community was positioned in 2012. The End of Term Report outlines the increase, decrease or current position of each of the targets, information has been collated from a number of sources. These include: ff Wagga Wagga City Council Community Survey performed by IRIS Research ff Wagga Wagga City Council Community Profile ff Australian Bureau of Statistics data (Cenus data collected on August 9 2016) ff NSW Bureau of Crime Statistics and Research ff Bureau of Health Information ff Remplan Economic Profile data ff Deliverables from Master Plans ff Reporting on the Council Delivery Program ff City of Wagga Wagga internal research and reports
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There are several data sources that over the course of the four years have improved, changed or are yet to be completed. Below are the main changes affecting this report:
CENSUS The Census data from 2011 allowed Council to gain an in-depth snapshot of our region including information around housing, employment, communication, education and health. While this allowed us to see our current situation, the following census falls after the End of Term report meaning the data to compare statistics over the period of the term is not yet available.
NSW BUREAU OF HEALTH INFORMATION The NSW Bureau of Health Information has recently updated their information, now Health Stats NSW. The regions previously used for data have now changed with Albury excluded from the Riverina and a more accurate representation of the Wagga Wagga Local Government Area now available.
NSW BUREAU OF CRIME STATISTICS AND RESEARCH The NSW Bureau of Crime Statistics and Research has developed a new reporting tool to allow all users a more in-depth version of NSW’s crime statistics. The NSW Crime Tool breaks down terms like personal crime and allows the user to see more specific crime rates in their area compared to the rest of NSW.
we are an engaged and involved community 1.1 GOAL - WE ARE A COMMUNITY THAT IS INFORMED AND INVOLVED IN DECISIONS IMPACTING US 1.1.1 MEASURE - WE HAVE ACCESS TO INFORMATION
Target
Data Source
Performance 2012
Current Performance
1.1.1a Increased community satisfaction with access to information.
Wagga Wagga City Council Community Survey 60% performed by IRIS Research Satisfaction
75% satisfaction
1.1.1b Increase percentage of households with internet connection
Wagga Wagga City Council Community Profile 77.90%
Data will become available in the 2016 August 9 Census
1.1.1c Increased visits to Council’s websites.
Google Analytics
204,429 during 281,597 During 2015 2012
“The rollout of the NBN is continuing momentum in regional NSW – and with it comes many economic and social opportunities for local communities.” “Fast broadband helps give residents access to e-health services, distance education and entertainment on demand and we have seen examples of businesses demonstrating an increase in productivity, reduction of costs and access new markets. Tony Gibbs, NBN Co Spokesperson Media release 29 October 2014
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we are an engaged and involved community Let’s start a conversation. That’s been the message from the City of Wagga Wagga over the past term as it made major changes to the way it informs and engages with the community. The RH Dougherty Awardwinning Council News publication has been providing residents with a weekly snapshot of the important issues and events happening in the Local Government Area since July 2014. Council has also focused on social media and now provides up-to-date information to the community across a range of platforms.
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In early 2015 Council reviewed its Community Engagement Strategy, which was developed to guide the ongoing dialogue between Council and the community and is based on the IAP2 spectrum.
the Civic Centre and proactively meet face-to-face with residents.
The focus of the strategy is to actively encourage community participation in governance and the decision making processes, which has been spearheaded by programs such as Neighbourhood Meetings, the Your Say Wagga website and the new community engagement truck Charlie. Charlie is Council's innovative approach to engage, educate and help the community across the Local Government Area. The truck is a unique opportunity for Council to utilise a mobile space outside of
ff Council ff Help ff Advice ff Resources ff Learning ff Information ff Education
Charlie stands for:
Council has had some major changes in the way it engages with the community over the last term. The purchase of Charlie truck has allowed Council to be present and engage at a range of sites and events across the whole of our LGA. The inclusion of Council News in the Daily Advertiser, The Leader and online has allowed the community to be informed weekly on what’s happening across all Council departments. Councillor Pascoe
City of Wagga Wagga
we are an engaged and involved community 1.1.2 MEASURE - WE ARE PROVIDED THE OPPORTUNITY TO BE INVOLVED IN DECISIONS IMPACTING US
Target
Data Source
1.1.2a Increased community satisfaction with opportunities to have a say on important issues.
Performance 2012
Current Performance
Wagga Wagga City Council Community Survey 60% satisfaction 83% satisfaction performed by IRIS Research
1.1.2b Increased community satisfaction with Wagga Wagga City Council Community Survey 56% satisfaction 73% satisfaction opportunities to engage with Councillors. performed by IRIS Research 1.1.2c Increased confidence in the elected Council.
Wagga Wagga City Council Community Survey 52% satisfaction 68% satisfaction performed by IRIS Research
Wagga Wagga is very much an engaged community. Residents are given many opportunities to participate in the decision-making process through community consultations as well as community surveys conducted online.
Over the past term, Councillors have engaged the community through a range of different opportunities. A weekly Councillor Column is included in the weekly Council News, which is published in The Weekend Advertiser and The Leader and available online. Councillors have also conducted interviews on community radio station 2AAA on a rotational basis following each Ordinary Council Meeting. Meeting with the community face-toface has also been a high priority for Councillors, with 38 Neighbourhood Meetings being held across the Local Government Area. These meetings give residents in the villages an opportunity to address any concerns with Councillors in person.
Councillor Conkey
City of Wagga Wagga
Some of the core drivers for satisfaction identified within the study include ‘appearance of the city’, ‘community input to Council decision-making’, ‘promoting pride in the community’, ‘opportunities to engage Councillors’, ‘provision of Council information to the community’, ‘longterm planning for Wagga Wagga’, and ‘confidence in the elected Council’. These elements alone contribute to 46.5% of overall satisfaction with Council. Wagga Wagga City Council Community Survey
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we are an engaged and involved community 1.2 GOAL - WE HAVE OPPORTUNITIES AND PLACES FOR CONNECTION 1.2.1 Measure - We use sports, recreation, arts and leisure as ways of staying connected
Target
1.2.1a Increased participation in sports
Performance 2012
Current Performance
City of Wagga Wagga
Adult - 3506
Adult – 8307
Junior - 6522
Junior – 4053
1.2.1b Increased community satisfaction with the variety of leisure and recreation options.
Wagga Wagga City Council Community Survey 70% satisfaction 91% satisfaction performed by IRIS Research
1.2.1c Increased community satisfaction with the ability to participate in arts and cultural related activities.
Wagga Wagga City Council Community Survey 68% satisfaction 88% satisfaction performed by IRIS Research
1.2.1d Increased community satisfaction with the variety of entertainment options.
Wagga Wagga City Council Community Survey 66% satisfaction 86% satisfaction performed by IRIS Research
“Our community is one of opportunity, and I am proud that Council has worked with individual and organisations to build these opportunities to stay connected through art, sport and recreation. We are a community rich in ways of being involved.” Councillor Poynter
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Data Source
Council continues to partner with major sporting organisations in the delivery of significant sporting events in the city. During the past four years, Wagga Wagga has hosted two AFL NAB Cup matches, two ACT Brumbies pre-season trials, a NSW v Victoria Sheffield Shield cricket game, the Australia University Games and the NRL Country v City Origin. The delivery of these events provided the community with an opportunity to view elite level competition, while also generating a significant economic boost for the city. City of Wagga Wagga
we are an engaged and involved community The Community Services Division worked in partnership to deliver annual program schedules for the community with a wide range of cultural and community organisations. Some of the partnerships included volunteers, corporate sponsors, donors and philanthropists, educational institutions, government and non-government agencies, state and federal cultural institutions and the not-for-profit sector. Some of the highlights were:
Wagga has an extensive portfolio of events and festivals at community, regional, national and international levels and Council supports more than 650 sporting, cultural, business and music events each year. In the past four years we have seen a significant increase in the number of new events, including: ff Professional Bull Riders Rodeo ff Stone the Crows Festival,
ff Wollundry Rotary Gears and Beers ff “Wagga Live” (New Year’s Eve) ff Riverina Truck Show and Kids convoy ff Taste Riverina Food Festival ff Fusion Multicultural Festival ff Cork and Fork Festival ff Riverside Markets ff Spring Street Festival City of Wagga Wagga
ff 16 artworks and 17 projections delivered as a part of WaggaWorks Public Art Strategy 2014-16 ff Annual delivery of diverse cultural and community programs, including the 50th anniversary of the Civic Theatre (2013), 40th anniversary of Wagga Wagga Art Gallery (2015) 40th anniversary of the Wagga Wagga Regional Family Day Care Service (2015) and 70th anniversary of Wagga Wagga City Library (2016). ff Glenfield Park, Ashmont Ngurra Hub and Senior Citizens centre operations, ff Volunteer/intern and community service programs, such as Home Library Volunteer Program, partnership with Corrective Services NSW to host Community Service Order (CSO) program at Council and Volunteer Gallery Guides Program ff Delivery of annual community festivals including Seniors Festival, Youth Week, NAIDOC & FUSION multicultural festival. City of Wagga Wagga
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we are an engaged and involved community 1.2.2 MEASURE - WE PROTECT OUR HERITAGE TO KEEP WHAT WAS Target 1.2.2a Maintain protection of Heritage through land use plans.
Hampden Bridge was a three-span, overhead braced, Allan type truss bridge. It was built in 1895 and officially opened on 11 November, named in honour of Sir Henry Robert Brand, 2nd Viscount Hampden. The Hampden Bridge was the only river crossing of the Murrumbidgee River at Wagga Wagga until the Eunony Bridge was built in the 1970s. The bridge was closed to traffic in October 1995 by the Roads and Traffic Authority, just short of its 100th anniversary, when the adjacent Wiradjuri Bridge was opened. The Hampden Bridge continued to serve as a footbridge and cycleway until it was permanently closed to all public access in August 2006 due to safety concerns.
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Data Source
Performance 2012
Current Performance
City of Wagga Wagga
Schedule 5 of the Local Environmental Plan has 310 properties listed
Schedule 5 of the Local Environmental Plan has 306 properties listed
A report was prepared for Council that stated; “Span 1 is in the process of falling down in pieces and the temporary steel truss that has been placed in Span 1 has prevented a wholesale collapse of Span 1.” “In addition portions of Span 1 will fall under their own dead weight which is now happening. Span 1 has become a serious health hazard and it recommended that public access to the underside of the bridge be limited. The lateral braces in all three spans are also heavily degraded and as such the truss stability is in serious question even in all spans.” In 2013 after several financial, environmental, social and structural analysis, Council
resolved to demolish the bridge and on 20 August 2014, the Hampden Bridge was demolished using the induced collapse method. City of Wagga Wagga
we are an engaged and involved community 1.2.3 MEASURE - WE HAVE A VARIETY OF TRANSPORT OPTIONS Â
Target
Data Source
Performance 2012
Current Performance
1.2.3a Increased community satisfaction with transport options.
Wagga Wagga City Council Community Survey 58% satisfaction 73% satisfaction performed by IRIS Research
1.2.3b Increased number of people who travel to work by public transport.
Australian Bureau of Statistics data
1.2.3c Increased number of people who walk or Australian Bureau of Statistics data ride their bike to work.
0.70%
Data will become available in the 2016 August 9 Census
7%
Data will become available in the 2016 August 9 Census
The recently initiated Wagga Wagga Integrated Transport Strategy (WWITS) Technical Report outlines a range of trends with respect to transport in Wagga. It summaries that overwhelmingly the majority of travel to work in Wagga is by car with 80.2% of people driving to work while 7.9% were passengers. This is above the state and national average for this type of travel. All other transport modes combined represent only a very small proportion of trips to work. Over the past four years there is no marked change in this trend.
WWITS will provide Council with a strategy to respond to the population growth in the city, guide future development and inform how Council invests and plans for transport related initiatives such as: ff walking and cycling infrastructure ff road network upgrades including the freight network ff management of car parking; and ff public transport improvements
C I T Y O F WA G G A WA G G A END OF TERM REPORT 2016
City of Wagga Wagga
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we are an engaged and involved community 1.2.4 MEASURE - WE HELP EACH OTHER
Target
Data Source
Current Performance
1.2.4a Increased percentage of people who volunteer.
Wagga Wagga City Council Community Profile 21%
Data will become available in the 2016 August 9 Census
1.2.4b Increased percentage of people who feel they could get assitance from neighbours, friends and family
Wagga Wagga City Council Community Survey 88% performed by IRIS Research
96%
Nearly 30 years of volunteer work at the Wagga Wagga Art Gallery was recognised at a special afternoon tea as part of National Volunteers Week. Inspired by last year’s 40 anniversary of the gallery, the volunteer guides worked with Curator Education and Public Programs Linda Elliott to share their own history. A special e-book was created and launched at the afternoon tea to
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Performance 2012
commemorate the hard work of the guides over the years. “Since 1988, the guides have passed on great insight, knowledge and passion to the thousands of visitors to the gallery,” Manager Stephen Payne said. “The guides are truly a tremendous asset to the gallery and the community. On behalf of the gallery and Council, I sincerely offer our deepest thanks for their dedication, passion and commitment.” Council News (May 14 2016), City of Wagga Wagga
we are a safe and healthy community 2.1 GOAL - WE LIVE IN A SAFE COMMUNITY 2.1.1 Measure - There is reduced crime in our community Performance 2012
Current Performance
2.1.1a Increased community satisfaction with Wagga Wagga Police visible policing
Data to be collected 2014
The data has not been made available
2.1.1b Reduction in domestic violence
NSW Bureau of Crime Statistics and Research
257 incidents (2011)
325 incidents
2.1.1c Reduction in alcohol related assaults
NSW Bureau of Crime Statistics and Research
293/713 incidents – (41%)*
242/672 incidents – (36%) *
2.1.1d Reduction in other personal crime (Robbery, Assault & Non domestic violence figures)
NSW Bureau of Crime Statistics and Research
640 incidents (2011)*
519 incidents*
Break and enter dwelling - 536 incidents (2011)
810 incidents
Target
Data Source
2.1.1e Reduction in property crime (break and NSW Bureau of Crime Statistics and Research enter dwelling & stolen motor vehicle)
Stolen Motor Vehicle 277 incidents - 145 incidents (2011) 2.1.1f Increased community perception of safety at home
Wagga Wagga City Council Community Survey 80% satisfaction performed by IRIS Research
91% satisfaction
2.1.1g Increased community perception of safety in public places
Wagga Wagga City Council Community Survey 68% satisfaction performed by IRIS Research
90% satisfaction
*Data descriptions have changed; the data description or collection method has changed within the source stated. The data displayed has now been altered and the amount is reflective of the new description.
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we are a safe and healthy community “The Wagga Wagga Police Force is one of only a handful of service providers in the Region that remain available 24 hours a day; seven days per week. In recent times there has been a wide body of work done around Domestic Violence with the introduction of digitally recorded evidence in chief (DVEK) being accepted by the courts. The recent issues with our young offenders during Operation ASSURE; which was born out of the rapid rise in property offences and stolen cars certainly highlighted the direct influence of others outside to community upon our young people. This operation saw a large number of young offenders put before the court and a significant decline in all crime. There is also direct correlation between the young offenders being absent from the educational system and turning to a life of vice as its the easy option. The troubles are often compounded by the use of prohibited drugs like ice and cannabis. This area around youth crime is the most challenging for the Wagga Wagga community and more support and resources need to be identified and employed in this area. 16
The current crime environment has also identified that the drug ice (Methylamphetamine) as being a driving force behind most crime types. The Command certainly attempted to addressed the supply of drugs by way or undertaking Strike Force CALYX. Employing a number or covert strategies, investigators identified and charged 52 individuals cases for drug supply. The results achieved by this investigation were positively received by the community and the quality of the investigation recognised by the NSW Police Detectives Board. The business retails community also received a boost with Police combating retail theft with Operation Cutprice. This operation is designed to detect and deter shoplifting offenders. The recent introduction of CCTV cameras has significantly improved the ability of Police to identify offenders and cohorts involved in retail theft and other offences taking place in the CBD.� Wagga Wagga Police Force
we are a safe and healthy community 2.1.2 MEASURE - ARRANGEMENTS ARE IN PLACE TO RESPOND TO AND RECOVER FROM NATURAL DISASTERS Â
Target
2.1.2a Availability of Floodplain risk management plans
Data Source
Performance 2012
Current Performance
City of Wagga Wagga
2009 Floodplain Risk Management Plan is available on Council’s website
A review of the Floodplain Risk Management began in 2015. In 2015 a Villages Overland Flow Flood Study and Wagga Wagga Major Overland Flood Flow risk management Study was completed
The community engagement project FloodFutures was launched to promote an ongoing conversation into how we as a community manage living on the floodplain. This process aimed to seek feedback on concept designs for the proposed upgrade to the Main City and North Wagga Levee Systems. To help protect the City of Wagga Wagga and safeguard its future prosperity, the City of Wagga Wagga is upgrading the main city levee to a 1 in 100 hundred year level of protection, and the North Wagga levee to a 1 in 20 year level of protection. The Council has so far secured $4.139M in State Government funding and is seeking further funding commitments to cover two-thirds of the cost of the estimated $23.3M project. The Council will fund its one-third share via a Special Rate Variation (SRV). An upgrade of the levee system dramatically improves the protection of the CBD and North Wagga against flood events. The CBD is home to thousands of homes, businesses and assets that are currently
exposed and vulnerable to a catastrophic flood event, and as demonstrated in March 2012 an evacuation of this area even without the water topping the levee bank can have a significant social and economic impact on the city. As a result insurance premiums have risen and the business community and developers have withheld new investment in the CBD. The upgrade of the main city levee will unlock investment funding in new CBD developments which are currently on hold pending an upgrade of the levee system. The Insurance Council of Australia has advised that insurance premiums for business and residential property owners protected by the levee system would be reduced following the levee upgrade. The levee upgrade will also provide a greater sense of security to all residents and business owners when river levels rise. Council has also completed extensive work in other areas in recent years, including adopting the Tarcutta, Ladysmith and Uranqunity Village Flood Studies in 2015. City of Wagga Wagga
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we are a safe and healthy community 2.2
GOAL - WE HAVE AN ACTIVE AND HEALTHY COMMUNITY
2.2.1
MEASURE - WE HAVE ACCESS TO BEAUTIFUL PARKS AND RECREATIONAL SPACES THROUGHOUT THE COMMUNITY
Â
Target
Data Source
2.2.1a
Improved community satisfaction with the presentation of parks and gardens
Wagga Wagga City Council Community Survey 80% satisfaction 90% satisfaction performed by IRIS Research
2.2.1b
Improved community satisfaction with reserves and open space
Wagga Wagga City Council Community Survey 76% satisfaction 96% satisfaction performed by IRIS Research
2.2.1c
Improved community satisfaction with sporting grounds and facilities
Wagga Wagga City Council Community Survey 70% satisfaction 92% satisfaction performed by IRIS Research
The city prides itself on its recreation facilities as well as its parks and gardens. One of the major initiatives during the past four years has been the upgrade of the Wagga Beach area, an integral part of the Riverside precinct. This upgrade is attracting many more people to the area and is now the venue for various community events. Councillor Conkey
Performance 2012
Council in February 2016 adopted the Playground Strategy 2016-2036. This document was developed to guide all aspects of playground management inclusive of construction, renewal and maintenance. The strategy identified that Council currently has 91 existing playgrounds valued in excess of $4.5M with a combined annual usage of approximately 500,000 visitations. When adopting the Playground Strategy, Council in recognition of the important role playgrounds play within our community also endorsed an additional $100,000 per year of funding for playground renewal and maintenance. City of Wagga Wagga
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Current Performance
we are a safe and healthy community 2.2.2 MEASURE - WE HAVE ACCESS TO A VARIETY OF HEALTH SERVICES Data Source
Performance 2012
Current Performance
2.2.2a Increased community satisfaction on access to health services
Wagga Wagga City Council Community Survey performed by IRIS Research
78% satisfaction
83% satisfaction
2.2.2b Increase percentage of patients who received surgery within the clinically recommended timeframes
Bureau of Health Information
95% of patients
85% patients
Urgent - 17 days
Urgent - 15 Days
Semi Urgent - 56 days
Semi Urgent - 56 Days
Non Urgent - 320 days
Non Urgent - 320 Days
56%
66%
Target
2.2.2c Reduce median waiting times for people who received Bureau of Health surgery Information
2.2.2d Increase percentage of people who left emergency department within four hours
“We have worked to ensure we remain a centre where good medical care remains available; and we have access to quality recreational facilities and events that contribute to overall physical and mental wellbeing.
Bureau of Health Information
Our health care services such as the new Wagga Wagga Rural Referral Hospital and Riverina Day Surgery continue to grow and are vital in providing the residents of the Riverina and outlying areas with a world class standard of health care.
Councillor Poynter
C I T Y O F WA G G A WA G G A END OF TERM REPORT 2016
Councillor Hiscock
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we are a safe and healthy community The new Wagga Wagga Rural Referral Hospital Health is the largest single investment of any health service in regional NSW. Economic Snapshot 2015
“With a catchment area of approximately 297,000 patients, the new Wagga Wagga Rural Referral Hospital offers several new and improved services. Listed on the Murrumbidgee Local Health District website these services include; acute and non-acute mental health beds, increased emergency treatment spaces, new emergency medical unit beds, flexible angiography theatres, operating theatres and procedure room, new intensive care/coronary care/high dependency unit, additional renal treatment spaces Increased delivery suites in maternity, medical imaging department and new short-stay paediatric and adolescent unit.� City of Wagga Wagga
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we are a safe and healthy community 2.2.3
MEASURE - WE ARE A HEALTHY COMMUNITY
2.2.3a
Target Reduction in the percentage of people overweight or obese Reduction in the percentage of people who smoke Reduction in the percentage of people who are considered to have high risk alcohol consumption Decreased number of potentially preventable hospitalisations Decrease number of physically inactive people
2.2.3b 2.2.3c 2.2.3d 2.2.3e
Data Source Health Stats NSW
Performance 2012 54.0% of people*
Current Performance 59.4% people*
Health Stats NSW Health Stats NSW
21.9%* 36.5%*
18.5%* 26.9% (2014)*
Health Stats NSW
3118.6/100,000 hospitalisations 36.3% of people are considered to have adequate physical activity*
3214.7/100,000 hospitalisations (2013-14)* 43.1% people are considered to have adequate physical activity*
Health Stats NSW
*Data source has change over the period of the term, previous data source was from Bureau of Health Information and included Albury within the Murrumbidgee Local Health District (MLHD). New source excludes Albury and is available at Health Stats NSW. All stats were reported to the City of Wagga Wagga from a Murrumbidgee Local Health District (June 2016). Data still represents the area in both 2012 and 2015 as an accurate comparison.
“Over the term there have been programs to address overweight and physical activity in the region include the Munch and Move program and Live Life Well at School. These programs focus on children and families through early childhood settings and primary schools and aim to improve healthy eating habits and get more children, more active, more often. The Wagga District Food Group was established in 2013. The group aims to increase food security in the region to ensure all people, at all times, have physical, social and economic access to sufficient, safe and
nutritious food that meets their dietary needs and food preferences. Murrumbidgee Local Health District (MLHD) has also introduced the state’s first sugar sweetened beverage ban in all facilities to signal that sugary drinks are detrimental to our health. MLHD also provides low cost physical activity programs, such as Tai Chi, Community Exercise and Aqua Exercise to older adults. The aim of these programs is to encourage healthy ageing, options for older adults to remain physically active and prevent falls.
New bans on smoking in outdoor dining areas have been introduced and smoking is now banned on health service facility grounds. These bans make smoking a less desirable activity and encourage people to make quit attempts. A targeted program called Quit for New Life works with pregnant Aboriginal women and their family members to quit smoking. Access to nicotine replacement therapy and regular counselling support is offered.”
C I T Y O F WA G G A WA G G A END OF TERM REPORT 2016
Murrumbidgee Local Health District
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we are a safe and healthy community 2.2.4
MEASURE - WE LIVE IN A CLEAN AND HEALTHY ENVIRONMENT
Target
2.2.4a 2.2.4b 2.4.4c
Reduction in graffiti Reduction in dumped rubbish Increased community satisfaction with the cities presentation
Data Source
Performance 2012 City of Wagga Wagga 35 counts City of Wagga Wagga 323 reports Wagga Wagga City Council Community Survey 70% performed by IRIS Research satisfaction
Council’s commitment to environmental sustainability has again been rewarded at the annual Keep NSW Beautiful Tidy Towns Awards, held in Nundle. Council’s 230kW Co-generation Project at the Oasis Aquatic Centre earned Council the Energy Efficiency Award. The cogeneration system will save Council about $260,000 every year, with an estimated 40% reduction of greenhouse emissions. It’s also the second time in three years that Wagga Wagga has won the Overall Tidy Towns Sustainable Communities award for the over 25,000 population category. This recognition comes on the back of a 10-year Sustainability Award given to Council at the recent Green Globe gala awards ceremony at Parliament House in Sydney. 22
Current Performance 44 counts 363 reports 96% satisfaction
The Wagga Wagga Tidy Town Sustainable Community Committee works hard all year round to promote best practices, and it has paid off with a total of five awards at the 2014 Keep NSW Beautiful Tidy Towns Awards presentation. “What this proves is that, with strong support from Council, local communities groups, schools and organisations we are effectively cooperating on all aspects of what makes a great place to live, and that can be a challenge in large towns,” Chair of the Wagga Wagga Tidy Town Sustainable Community Committee John Rumens said. Council News (November 15 2014), City of Wagga Wagga
we have a growing economy 3.1
GOAL - WE ARE HAPPY WITH OUR STANDARD OF LIVING
3.1.1
MEASURE - THERE ARE EMPLOYMENT OPPORTUNITIES FOR ALL
Target
3.1.1a 3.1.1b
Decreased unemployment Remplan Economic Profile data Decreased gap between non-Aboriginal Australian Bureau of Statistics data and Aboriginal unemployment Increase number of young people (15-24) Australian Bureau of Statistics data in employment or learning
3.1.1c
Data Source
3.1.1d 3.1.1e
Increase the number of people over 55 participating in employment Increase in the number of jobs
Performance 2012 4.80% 11.70% Employment 20% Learning - 31%
Remplan Economic Profile data
17.35%
Remplan Economic Profile data
26,011 jobs
“There has been an increase in job opportunities in Wagga over the past couple of years with labour market activity generated by the building of the new Wagga Wagga Rural Referral Hospital and the development associated with that, the growth in residential construction; the significant growth in employment opportunities in the aged care industry, plus opportunities in agribusiness in industries such as Teys/Cargill. This increased activity would account for the drop in Wagga’s unemployment rate.”
Current Performance 4.22% Data will become available in the 2016 August 9 Census Data will become available in the 2016 August 9 Census Data will become available in the 2016 August 9 Census Data will become available in the 2016 August 9 Census 32,881 jobs (June 2014)
“It continues to be difficult for people who are early school leavers or those with no accredited skills and little work experience to gain full time permanent employment. Government policy has regulated that some of these jobseekers need to be engaged in training. Employers are always keen to see that a jobseeker is working towards improving their skill level and enrolment in training is highly regarded. Older people are enrolling in training to update their skills to retain employment or to move from redundant work.” Sureway Employment and Training Wagga Wagga
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we have a growing economy 3.1.2 MEASURE - WE HAVE ACCESS TO A VARIETY OF HOUSING OPTIONS Data Source
Performance Current Performance 2012
Australian Bureau of Statistics data
10.30%
Data will become available in the 2016 August 9 Census
3.1.2b Decrease percentage of households where Australian Bureau of Statistics data rent payments are 30% of household or greater
89.70%
Data will become available in the 2016 August 9 Census
3.1.2c Decreased number of homeless people
Australian Bureau of Statistics data
201Â people
Data will become available in the 2016 August 9 Census
3.1.2d Increased percentage of home ownership
Wagga Wagga City Council Community Profile
62.70%
Data will become available in the 2016 August 9 Census
3.1.2e Decreased percentage of housing rented through social housing
Wagga Wagga City Council Community Profile
5.80%
Data will become available in the 2016 August 9 Census
3.1.2f Increased number of residential building approvals
City of Wagga Wagga
181
347
Â
Target
3.1.2a Decrease percentage of households where mortgage repayments are 30% of household income or greater
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we have a growing economy Based on figures from the Demographia International Housing Affordability Survey, Wagga is ranked 14th in Australia for affordable housing and is the highest ranked location in NSW with a median house price of $320,000. Wagga Wagga is ranked the 258th most affordable housing location in the world according to the survey. Wagga Wagga is placed above all of Australia’s capital cities, with Sydney ranking 51st and sits above similar NSW regional centres such as Orange (18th), Dubbo (20th), Bathurst (22nd) and Tamworth (24th). (Demographia International Housing Affordability Survey (2015, 3rd Quarter)) In 2014, Wagga Wagga also received the title of the country’s most family friendly city from a highly regarded Suncorp Bank report. The report placed Wagga Wagga in the top spot with Canberra and Albury rounding out the top three. Drawing on evidence contained in a wide range of documents, Wagga Wagga has many qualities of a liveable city, including family friendliness, road safety and street safety, and a lower proportion
on unemployment (including youth unemployment) when compared to regional NSW. (ACELG) The Suncorp Bank report looked at elements
such as education, health, employment and mortgages and found that Wagga Wagga was a leader across community involvement, community safety and road safety.
C I T Y O F WA G G A WA G G A END OF TERM REPORT 2016
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we have a growing economy 3.1.3 MEASURE - WE HAVE A SKILLED WORKFORCE
Target
Data Source
3.1.3a Increased percentage of people with a Bachelor or Higher Degree Level qualification
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Performance Current Performance 2012
Wagga Wagga City Council 14.50% Community Profile
Data will become available in the 2016 August 9 Census
3.1.3b Increase people with an Advanced Diploma or Diploma level Wagga Wagga City Council 6.70% qualification Community Profile
Data will become available in the 2016 August 9 Census
3.1.3c Increase people with a Vocational level qualification
Data will become available in the 2016 August 9 Census
Wagga Wagga City Council 22.60% Community Profile
3.1.3d Increased percentage of the population attending University Wagga Wagga City Council 5.30% Community Profile
Data will become available in the 2016 August 9 Census
3.1.3e Increase percentage of the population attending TAFE
Data will become available in the 2016 August 9 Census
Wagga Wagga City Council 3.70% Community Profile
“Riverina Institute and Hutcheon and Pearce have partnered to progress training opportunities and skills demand in the agricultural mechanical technology field.”
in response to the demand both from the industry to employ qualified workers and from existing workers who wish to be acknowledged through a formal qualification.”
“Demand for training in the health sector has strengthened, with very strong interest in certificate and diploma level courses that equip graduates with the skills to work in hospitals, health centres, care and support environment. The proportion of certificate and diploma level graduates in this industry sector has increased
“Riverina Institute is working closely with the Australian Apprentice Support Centres, regional schools and industry to grow apprenticeship numbers. Final approvals (new apprentices) for 2015 was 724, up from 695 in 2014 (an increase of 4%). We are developing a range of workplace and remote delivery methods to assist industry
and apprentice needs.” “The Wagga Wagga Indigenous Employment Program saw 24 Aboriginal workers engaged in training in the construction industry while actively involved in the construction of the Wagga Wagga Rural Referral Hospital. There was very strong engagement in the program by the participants, a very high proportion gained further employment and the balance of the group moved into other training opportunities.” TAFE NSW Riverina Institute
we have a growing economy 3.2
GOAL OUR COMMUNITY GROWS
3.2.1
MEASURE – THERE IS GROWING BUSINESS INVESTMENT IN OUR COMMUNITY
Target
3.2.1a 3.2.1b
Increased number of new businesses Increased perception of the community on the variety of retail options Increase total value added to the Wagga Wagga economy Increased Gross Regional Product Increased number of non residential building approvals
3.2.1c 3.2.1d 3.2.1e
Data Source
Performance 2012 Economy ID 5,587 Wagga Wagga City Council Community Survey 76% performed by IRIS Research satisfaction Economy ID $3.076B
Current Performance
Economy ID City of Wagga Wagga
$3.6B (NIEIR 2014)* 84 Approvals
$3.364B 37 Approvals
5,444 91% $3.234B*
*Data source has changed to represent more accurate and informed data.
Overall there is a growth in national tenancies ... The relatively low age demographics have been a driving force for retailers … Over the past four years we have seen an increase in the Marketplace shopping centre and the Mill development progressing. Fitzpatrick’s Real Estate
Wagga Wagga as a city is forging ahead, we have the industry, services and facilities that connect the whole Riverina. New developments such as the proposed Riverina Intermodal Freight and Logistics Hub will grow our city and bring huge benefits to our economy. Councillor Hiscock
C I T Y O F WA G G A WA G G A END OF TERM REPORT 2016
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we have a growing economy
During the term, there has been significant investment for both public and private sector in Wagga Wagga. This increase in investment has seen the labour market grow to 33,660 people employed in the region. Key projects completed include; ff Wagga Wagga Rural Referral Hospital ff Airport upgrade ff Court House redevelopment ff Charles Sturt University ff Kapooka Bridge realignment Investment by the private sector has also been very strong over the past four years with key developments such as; ff The Masters site ff Morgan Street offices ff The Mill ff Docker Street Medical Precinct ff Riverina Oils & Bio Energy – ROBE ff The Marketplace expansion The coming years will continue to see Wagga Wagga as a centre for industry and investment with the proposed development of the Riverina Intermodal Freight and Logistics (RiFL) Hub at Bomen Business Park and the proposed upgrade to both Kapooka and the RAAF bases set to change the landscape of business in the region. City of Wagga Wagga
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we have a growing economy 3.2.2
MEASURE – TOURISM IS A LARGE INDUSTRY IN OUR COMMUNITY
3.2.2a
Target Increased value added by tourism to the local economy Increase number of day and overnight visitors
Data Source Remplan Economic Profile data, Wagga Wagga City Council Community Profile City of Wagga Wagga
Increased number of people employed in the Tourism industry Increased gross revenue generated by tourism
3.2.2b
3.2.2c 3.2.2d
Performance 2012 Current Performance $108.028M $144.7M
Remplan Economic Profile data
Day Visitors – 630,000* Overnight Visitors – 374,000* 1430
Day Visitors – 842,000* Overnight Visitors – 440,000* 1639
Remplan Economic Profile data
$223.824M
$289.8M
*Data source has changed, previously reported to Wagga Wagga City Council by Destination NSW, this source is now reported to City of Wagga Wagga from Tourism Research Australia.
Wagga Wagga Airport sees more than 140 flights weekly to both Sydney and Melbourne. Wagga Wagga is considered the visitor hub of the region with strong visitation associated with the defence forces, education, health and major sporting events. The Riverina Destination Management Plan was developed in September 2013 and the city’s visitor economy has benefited experiencing positive strategies and developments across the sector. Recent developments in tourism products and services include new accommodation
properties or expansions, sporting facilities, investment at the airport to improve both efficiency and experience for travellers, and growth in both existing and established events. Wagga Wagga hosts a range of events with some of the major themes being food, racing, holiday celebrations and multicultural festivals. These events contribute significantly to the sector with some events drawing tens of thousands of people. City of Wagga Wagga
C I T Y O F WA G G A WA G G A END OF TERM REPORT 2016
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we have a growing economy 3.2.3
MEASURE – THERE IS GOVERNMENT INVESTMENT TO DEVELOP OUR COMMUNITY
Target
Data Source
Performance 2012
Current Performance
3.2.3a
Increased investment from State Government
Remplan Economic Profile data
$16.283M*
$6.075M*
3.2.3b
Increased investment from Federal Government
Remplan Economic Profile data
$17.625M*
$13.819M*
*2012 data includes Flood Recovery funding and current performance is measured using 2014/15 financial data with 2015/16 data being finalised.
The 2011/12 financial year saw elevated State and Federal Government support due to flood relief funding following the 2010 & 2012 Wagga Floods and changes to the payment of the Financial Assistance Grants. Some key changes have been witnessed in the delivery of government funding, including the freezing of indexation and changes to the advanced payment of the Financial Assistance Grants. The freezing on indexation of the Financial Assistance Grants as announced in the 2014/15 Federal Budget resulted in reduced income of $304K for the 2014/15 financial year. This limited the funding available for projects Council may have had planned. Through Council’s lobbying and together with an increased Government investment we have received one-off project funding for several important major projects, some of which include; Main City levee bank upgrade, Eunony Bridge Road Deviation Project, Marrambidya Wetland and CCTV installation. There is also a large number of projects and funding proposed including but not limited to the Riverina Intermodal Freight and Logistics Hub, MPS Exhibition site and Bomen Business Park. City of Wagga Wagga
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we have a sustainable natural and built environment 4.1 GOAL - WE LOOK AFTER AND ENHANCE OUR NATURAL ENVIRONMENT 4.1.1 MEASURE - WE MONITOR THE QUALITY OF OUR ENVIRONMENT Data Source
Performance 2012
Current Performance
4.1.1a Maintain zero air quality exceedance
City of Wagga Wagga
0
7
4.1.1b Reduction in carbon emissions
City of Wagga Wagga
52,634 Tonnes CO2e
63,269 Tonnes CO2e
Target
City of Wagga Wagga has been working towards reducing its carbon emissions through renewable energy projects such as solar photo-voltaic installations, and energy efficiency projects such as the cogeneration system at the Oasis Regional Aquatic Centre. Council has progressively installed solar photo-voltaic systems over the past few years totalling 60 kW, which can produce approximately 80,000 kWh per year. These sites include: ff Senior Citizens Centre
ff Glenfield Community Centre ff Alan Turner Depot ff Livestock Marketing Centre In 2013 Council received 50% grant funding from the Federal Government’s Community Energy Efficiency Program and secured a loan through Low Carbon Australia for the remaining 50% to install a cogeneration system. In its first 18 months of operation, the co-generation system saved approximately $200,000 and more than 700 tonnes of CO2e. Council’s emissions profile is made up of greenhouse gases that are produced from
our consumption of gas, electricity, fuel, and waste that is sent to landfill by Council and the community. By far the largest component of this is the waste emissions. Over the term of this report gas, electricity and fuel consumption stayed relatively stable (+/- 5%) but the amount of waste sent to landfill increased from approximately 67,000 tonnes to 81,000 tonnes. Over half of this additional waste material contained organic matter (such as garden waste, food scraps and biosolids) which break down and creates greenhouse gases.
C I T Y O F WA G G A WA G G A END OF TERM REPORT 2016
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we have a sustainable natural and built environment 4.1.2 MEASURE - WE PROMOTE ENVIRONMENTAL SUSTAINABILITY THROUGH EDUCATION AND THROUGH SUSTAINABLE PRACTICES Data Source
Performance 2012
Current Performance
4.1.2a Increased amount of waste recycled per capita
City of Wagga Wagga
174kg
156kg
4.1.2b Reduced potable water usage per capita
City of Wagga Wagga
168,000L water per capita
222,324L water per capita
4.1.2c Reduced energy consumption
Essential Energy
414,742 MWH of electricity 434,498 MWH of electricity
4.1.2d Increased community satisfaction with environmental programs and education
City of Wagga Wagga
68% satisfaction
Target
The NSW Government’s Green Globe Awards are the state’s leading environment awards, recognising environmental excellence, leadership and innovation in NSW. City of Wagga Wagga was the winner of the NSW Governments ‘Green Globe 10-year Sustainability Achievement Award’ in 2014. This was awarded for substantial actions over the past 10 years have increased Council’s aim to create and embed lasting, integrated resource savings. Council views the engagement to our
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population in environmental action as an important part of the journey as we are making decisions now that will affect our future. Preschools, schools and tertiary education providers can access the Schools Sustainability Sessions program, which offers the provision of free in-school workshops that cover various topics Council supports schools to participate in national programs including Clean Up
90% satisfaction
Australia Day and National Tree Day. In 2014 ‘Bill’ the Sustaina-BILL-ilty education trailer started hitting the streets and attending events to start these valuable conversations. In 2014, Council was successful in obtaining funding through the NSW Environment Protection Authority to develop a program to address litter in the city. City of Wagga Wagga
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we have a sustainable natural and built environment 4.1.3 MEASURE - WE IMPROVE THE QUALITY OF OUR ENVIRONMENT Data Source
Performance 2012
Current Performance
4.1.3a Increased area being managed for biodiversity
City of Wagga Wagga
211hA
237hA
4.1.3b Increased amount of re-vegetated and rehabilitated land
City of Wagga Wagga
345hA
368hA
4.1.3c Increased number of native plants planted
City of Wagga Wagga
7,260
24,596
4.1.3d Increase community satisfaction with the protection of the natural environment
Wagga Wagga City Council Community Survey performed by IRIS Research
72% satisfaction
92% satisfaction
Target
The Marrambidya Wetland was completed and opened in June 2016. The 26ha site is now a beautiful recreation area and environmental management showpiece that offers a range of benefits for the wider community, including: ff More than 2km of easy walking tracks with seating ff Interpretive signage throughout ff Cultural demonstration area with gunyahs and a bora ring
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ff Healing Sanctuary ff Bush tucker garden ff A bird hide ff Elevated viewing platform ff Outdoor undercover learning area with seating ff A field studies area for schools Birramal Conservation Area was developed as part of Wagga Wagga’s biodiversity certification where 128ha of land was transferred to the City of Wagga Wagga, to be used for
conservation purposes. Since coming into Council ownership more than 10,000 native trees, shrubs and grasses have been planted at Birramal, as well as two shelters along the Wiradjuri Walking Track, and a public art installation ‘Symbolism’ by indigenous artist Chris Edwards. The area is also a known habitat for squirrel gliders, which are listed as an endangered population in the Wagga Wagga Local Government Area. City of Wagga Wagga
The Marrambidya Wetland is a great example of the work Council does in partnership. Mayor Rod Kendall
we have a sustainable natural and built environment 4.2 GOAL – WE PLAN FOR RESILIENT AND SUSTAINABLE BUILT ENVIRONMENTS 4.2.1 MEASURE - WE MAINTAIN OUR CURRENT AND FUTURE INFRASTRUCTURE Data Source
Performance 2012
4.2.1a Increased community satisfaction with sealed roads
Wagga Wagga City Council Community Survey performed by IRIS Research
56% satisfaction 54% satisfaction
4.2.1b Increased community satisfaction with unsealed roads
Wagga Wagga City Council Community Survey performed by IRIS Research
54% satisfaction 54% satisfaction
4.2.1c Increased community satisfaction with car parking
Wagga Wagga City Council Community Survey performed by IRIS Research
62% satisfaction 54% satisfaction
4.2.1d Increased community satisfaction with footpaths
Wagga Wagga City Council Community Survey performed by IRIS Research
58% satisfaction 61% satisfaction
4.2.1e Increase community satisfaction with cycle ways
Wagga Wagga City Council Community Survey performed by IRIS Research
58% satisfaction 72% satisfaction
Target
Current Performance
Our walking paths and cycle paths are often crowded; our parks are a highlight for our visitors who comment on the quality and quantity. Mayor Rod Kendall
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we have a sustainable natural and built environment On 10 September 2014, the Minister for Local Government announced the ‘Fit For the Future’ Local Government reform package. It required each Council in NSW to assess its current financial situation using a provided self-assessment tool, to consider whether or not it has appropriate scale and capacity to meet the needs of its community, and submit a proposal identifying how it plans to meet the financial benchmarks set by the Office of Local Government (OLG). After completing the selfassessment tool, the City of Wagga Wagga met four of the seven benchmarks set by the NSW Office of Local Government (OLG) and the overall assessment of the Independent Pricing and Regulatory Tribunal was that
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our Council is deemed to be Fit for the Future. Council has developed a comprehensive improvement action plan including a commitment to a number of key improvement strategies over the coming years, some of these including: ff Conducting detailed operational and efficiency (service) reviews ff Maintaining assets at levels deemed satisfactory by the community ff Reviewing Council’s business operations ff Reviewing fees and charges. These actions will see Council meeting five of the benchmarks and trending towards the remaining two by 2019/2020. City of Wagga Wagga
As at June 2015, Council is responsible for $959.409M in infrastructure assets, of which is our roads network is one aspect. Each year Council looks to maintain and improve our road network, which comprises of 1172.995km of sealed roads and 1099.14km of unsealed roads. On average, Council typically applies 17 tonnes and 1000 litres of material each day. Over the past four years there have been numerous improvements across pathways, pedestrian crossings, drainage networks, construction projects, kerb and guttering, road rehabilitations, asphalt works, pavement rehabilitations, sewage systems, and bridge and remediation works to name a few. A small sample of the projects you may have seen over the past four years include: ff West Brook Road safety improvements ff Windamarra Bridge ff Shockeroo Creek Bridge ff Boorooma Street, Farrer Road intersection ff Fitzmaurice Street beautification – Stage 2 ff Plumpton Road ff Old Narrandera Road ff Pine Gully Road ff Forsyth Street ff Coolamon Road ff Tarcutta Street ff Red Hill Road roundabouts ff Bourke Street ff Fitzhardinge Street City of Wagga Wagga
we have a sustainable natural and built environment 4.2.2 MEASURE - WE PLAN FOR A GROWING COMMUNITY
Target
4.2.2a Decreased number of land use complaints
Data Source
Performance 2012
Current Performance
City of Wagga Wagga
25 odour
33 odour
53 noise
75 noise
4.2.2b Land use planning is reviewed every five years
City of Wagga Wagga
Wagga Wagga Spatial Plan – Planning Framework scheduled to Adopted July 2013 be completed by November 2017
4.2.2c Increased number of residential lots available from approved subdivisions
City of Wagga Wagga
321 lots
In March 2016, Council announced the fast tracking of the review of the city’s Planning Framework. A planning taskforce was establish to project manage the review which is to include: ff Review of the capacity of localities and infrastructure to accommodate growth ff Development of preferred growth scenarios for the city ff Mapping of land constraints including flooding ff Development of strategies to inform rural land zoning, recreation and sporting needs, social needs and key community infrastructure requirements
444 lots
ff The review of the Local Environmental Plan 2010 (LEP) ff Review of the Development Control Plan 2010 (DCP) ff Review of Development Contribution Plans The review of this framework will ensure that our community grows in a sustainable way with liveability at core.
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City of Wagga Wagga Cnr Baylis and Morrow Streets WAGGA WAGGA NSW 2650 P 1300 2 WAGGA (1300 292 442) F 02 6926 9199 E council@wagga.nsw.gov.au City of Wagga Wagga End of Term Report 2016
WWW.WAGGA.NSW.GOV.AU