Chamber Launches New Member Welcome Page

New member onboarding:

The Chamber is passionate about delivering over-the-top customer service and always exploring new ways to improve new member onboarding. The Chamber is committed to helping new members stay connected, informed, engaged, and feel supported. The new welcome page is a valuable resource to educate new members about opportunities to connect, invest and grow.

An average of 30% of new members join online and need an easily accessible quick guide to get started. The new member welcome page provides information on the what, how, and when to use member benefits in your first year. The new page includes a checklist download and member portal tutorial.

Dig deeper: Hear from Chamber partners and members about what to do after you join the Rogers Lowell Chamber. See highlights of various programs and services to help new members get the most out of their membership.

The Chamber team works together to support its new members by facilitating connections or solutions to help them grow and meet business and personal goals.

For more information on how to align with the Chamber to grow your business or organization, contact Member Services at 479-636-1240.

Why it matters: The future

growth of our organization depends on member retention and continued support of our mission-work. Studies show it costs more to acquire a new member than retain an existing member, so having an onboarding and retention plan is important. Our new member onboarding plan is designed to build a strong foundation of the member relationship and ensure new members understand the Chamber’s mission-work and how they can partner with us to serve business and community. Joining the Chamber is a smart decision and it’s important for new members to have a strategy to best utilize their membership. The Chamber provides a variety of tools, resources, and support to make sure new members get everything they need to be successful.