Road Today AUG 2012 by Road Today

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AUGUST 2012 www.roadtoday.com

A D YE AR E R WELL

DAIMLER AG

COMMENCES PRODUCTION OF BHARATBENZ

TRUCKS

TIPS

FOR FASTER BORDER CROSSINGS

New Turbos Available at Reman Prices

Publisher & Editor Manan Gupta editor@roadtoday.com (416) 451 0040

Manan Gupta

416-451-0040 editor@roadtoday.com

elcome to the August 2012 edition of Road Today and we hope you are enjoying the Canadian summer! Thanks for your continued interest in the award-winning magazine for the multicultural trucking industry. The current edition carries stories, features, updates on new products and developments related to trucking industry including our regular features like Trucking Quotient Quiz, Road Safety Tips, Entertainment, Health Column, Kids Corner, etc. Recent statistics show that drivers who text while behind the wheel are 23 times more likely to crash their vehicle and drivers who talk on their phone are 4-5 times more likely to be involved in a collision. That is why starting August 1st, CAA South Central Ontario, the Ministry of Transportation, the Ontario Provincial Police, Road Today and other Traffic Safety Coalition partners are launching “Missing”, a four week long anti-distracted driving campaign. The aim of the campaign is to raise awareness regarding high-risk driving behaviours and encourage safe driving habits in order to help reduce collisions and fatalities on our roads. If you drive when you are distracted, you are putting yourself, your passengers and other members of the public at risk, often with deadly consequences. You can make a difference by pulling over to a safe location before using or answering the telephone and by refusing to engage in any type of activity that takes your full attention away from driving. For more information on the most common distractions and how to reduce them, visit www.caasco.com/ distracted.

eManifest, the third phase of the Advance Commercial Information (ACI) program is enhancing the Canada Border Services Agency’s (CBSA) ability to identify potential threats to Canada, while facilitating the movement of low-risk shipments across the border. eManifest requirements for highway carriers to transmit cargo and conveyance data to the CBSA before goods arrive at the border are mandatory beginning November 1, 2012. CBSA has provided a highway carriers checklist to help carriers prepare for eManifest requirements and it is available at facebook.com/roadtoday for the benefit of carriers. It is heartening to note that Canada and the United States are taking action to promote the safe, secure and efficient movement of people and goods across the border. The recent installation of new and advanced sensor technology near customs plazas and approach roads will measure and report delays, and relay this information to travellers. This new system is expected to reduce border wait times for the travelling public and commercial carriers by up to one million hours per year. We welcome these initiatives. If you want to reach the Road Today team through social media, we are readily available on Twitter, Facebook and YouTube. And do tune in to our award winning radio program broadcast every Sunday on CJMR 1320 AM or listen online at www.roadtodayradio.com Drive safe. And please consider it a full time job! Manan Gupta Editor

Business Office

Advertising Stephen Alford ads@roadtoday.com Graphics Division Ved Designs Admn. Support Avenues Today Legal Advisor Suman Ahuja Law Office 905 507 4100 Official Truck Show Photographer Hans Janzen hcjanzen@gmail.com

Disclaimer

All advertisements, and/or editorials are accepted by ROAD TODAY on the representation that the advertiser, its advertising company, and/or the supplier of the editorials are authorised to publish the contents and subject matter thereof. The advertiser, its advertising company, and/or the supplier of the editorials agrees to protect the publisher against legal action based upon libelous or inaccurate statements, unauthorised use of photographs, or other material in connection with advertisements placed in ROAD TODAY. The publisher reserves the right to refuse any advertising which in his opinion is misleading or in poor taste. Press Releases are expressly covered within the definition of editorials. The opinion expressed in the articles and columns are those of the contributors and do not necessarily reflect the view of ROAD TODAY management. ROAD TODAY magazine and people associated with it are not responsible for any claims made by the advertisers & do not endorse any products or services advertised in the magazine. ROAD TODAY magazine is in the business of selling space and the claims made by the advertisers are not tested/confirmed by an independent source.

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From The Editor’s Desk

Road Today

CONTENTS

ISSN:1712-7602 Vol.9, Issue 8 AUGUST 2012 AWARD WINNING MAGAZINE

BEAVER TRUCK CENTRE RECEIVES VOLVO TRUCKS’ 2011 CANADA DEALER OF THE YEAR HONORS

In Every Issue

26 31 35 36 40 43 45

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Bruce Outridge Roy Thacker Hindi/Punjabi Trucking Quotient Dr. Christopher Singh

CANADA AND THE U.S. LAUNCH NEW TECHNOLOGY TO REDUCE BORDER WAIT TIMES

TIPS FOR FASTER BORDER CROSSINGS Most of us have experienced delays crossing the border at one time or another. Did you know, though, that by taking a few simple steps to plan ahead and be better prepared, you can contribute to shorter wait times?

NAVISTAR TO PRODUCE UREA-BASED AFTERTREATMENT ENGINE Navistar International Corporation has announced that it will introduce its next generation clean engine solution – In-Cylinder Technology Plus (ICT+) – to meet 2010 U.S. Environmental Protection Agency (EPA) emissions regulations and position the company to meet greenhouse gas (GHG) rules in advance of 2014 and 2017 requirements.

7TH ANNUAL CUSTOMER APPRECIATION DAY ORGANIZED BY QUICK TRUCK LUBE Quick Truck Lube located at 1010 Industrial Road in Ayr hosted its seventh annual customer appreciation day on Friday July 13th. The day was a great success with a large number of trucking industry members taking part in the BBQ and festivities.t

Advertisers Index

TRANSCORE HOSTS 14TH GOLF TOURNAMENT AND SUBSCRIBER CONFERENCE

STUDY: SLEEP APNEA GETS WORSE IN WINTER? PETERBILT’S MODEL 579 RECEIVES SMARTWAY DESIGNATION

08 16

MARY SPENCER - DRIVEN TO WIN

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NEW DAIMLER BRAND BHARATBENZ BRINGS MODERN TRUCK TECHNOLOGY ONTO INDIA’S ROADS

Daimler AG has set a further milestone in its efforts to open up the Indian truck market. As planned, the Group’s subsidiary Daimler India Commercial Vehicles (DICV) has commenced series production of BharatBenz trucks. Between now and 2014, the brand that was specifically created for the Indian market will launch a total of 17 models, covering the entire weight segment from six to 49 tons GVW.

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BENDIX AIR DISC BRAKES AVAILABLE ON PETERBILT MODELS 382 and 348 • Straight, stable stops due to minimized brake force variation between brakes. • Compact design minimizes weight and maintenance. • Internal automatic brake adjustment allows the brakes to eterbilt Motors Company has announced Bendix air disc always be in a state of optimum adjustment. front brakes are immediately available on the Models 382 • Optimized friction pairing results in minimal noise and maximized pad and rotor life. Peterbilt’s Model 382 is designed for regional haul markets such as pickup and delivery, as well as a range of vocational markets, ideally suited to meet municipal specifications and a variety of construction, refuse, fire service and emergency applications. Available in GVW ratings from 31,000 to 66,000 pounds, the Model 348 is designed for low horsepower and torque vocational environments such as dumps, mixers and cranes, where a more compact overall vehicle envelope is required.

and 348. The Bendix air disc brakes offer improved performance and productivity. “Peterbilt’s vocational duty customers will recognize the value of this addition to these models,” said Charles Cook, Peterbilt Vocational Market Segment Manager. “These brakes will add value to customer’s bottom line as it will require less maintenance, and last longer.” Air disc brakes offer a number of operation advantages including: • Reduced stopping distance. • Extended service intervals for reduced maintenance. • Reduced downtime during service.

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Study: Sleep Apnea Gets Worse in Winter?

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espiration problems associated with obstructive sleep apnea tend to worsen during the colder months of the year, according to a new study. Researchers from the Universidade Federal do Rio Grande do Sul in Brazil found that changes in weight, climate and seasonal allergies can affect sleep apnea. “More sleep disordered breathing events were recorded in wintertime than in other seasons,” the study noted. This could be the result of several causes, including winter-related upper-airway problems that intensify the severity of symptoms. According to Reuters, the team utilized data from 7,500 sleep clinic patients over a 10 year period and looked at how many times their rest was disturbed by breaks in breathing. Researchers then compared the severity of the patients’ apnea to the weather conditions at the time, including humidity, temperature and air pollution. They found that patients who came in during colder months had more nighttime breaks in breathing than those who sought treatment during warmer months. Similarly, the sleep clinic was more likely to see the most severe cases during colder months. However, the study could not definitively determine whether it was the weather itself that was responsible for the more severe apneas.

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Meritor Offers Instructor-Led Training Courses for the Commercial Vehicle Industry

eritor continues to deliver industry-leading service and support through the company’s new instructor-led training (ILT) courses. In addition to the more than 100 online courses currently available through Meritor BullPen, several new in-depth and hands-on classes are now available for those interested in learning the specifics about Meritor’s diverse range of products and services. These in-person training courses are offered at the Meritor Tech Training Center in Troy, Mich. and led by the Meritor DriveForce Training Group. Attendees will receive up-to-date product information and personalized attention from industry experts, who collectively have an average of more than a quarter century of industry and product experience. Upcoming topics include: • Rear-Drive Axle and Front Non-Drive Steer Axle • Foundation Brakes – Vehicle Dynamics and Controls • Trailer Products The courses provide a mixture of product basics and handson skills training that covers: component identification, system operation, preventative maintenance, disassembly, assembly, adjustments, diagnostics and parts failure analysis related to specific products in each course.

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ROAD TODAY AUGUST 2012

(NC)—Most of us have experienced delays crossing the border at one time or another. Did you know, though, that by taking a few simple steps to plan ahead and be better prepared, you can contribute to shorter wait times? Here are some tips to keep the lines moving from the Canada Border Services Agency (CBSA), which operates some 1,200 service points across Canada, and processes more than 96 million travellers each year. Their message is simple: know before you go. 1. Plan your return to Canada and check border wait times on the CBSA website at www.cbsa.gc.ca. You can also get tweets for your particular crossing at www.twitter.com/CBSA_BWT. The wait times are updated hourly when relevant. 2. Ensure you have the proper ID for yourself and children travelling with you such as a Canadian passport, a Canadian birth certificate, a certificate of Canadian citizenship card, a Certificate of Indian Status, a Canadian Permanent Resident Card, a NEXUS card or a FAST (Free and Secure Trade) card when travelling by land or sea. Consult www.cbsa.gc.ca so you know what you need. 3. If you are a member of the NEXUS or FAST program, ensure that you always carry your NEXUS / FAST card when entering Canada. 4. Declare all purchases honestly and accurately and have your receipts readily available with the total of your purchases. Border services officers may ask for hotel receipts to prove your whereabouts for a specific time. 5. Know your personal exemptions and your alcoholic beverage and tobacco product limits before you leave on your trip. Find out what they are on the “I Declare” section of the CBSA website. “While the CBSA is committed to providing the best possible service to travellers, it is important for travellers to know and understand their obligations too – working together means working towards better and faster service at the border,” says Pierre Sabourin, vice-president of CBSA’s Operations Branch 12

www.roadtoday.com

Volvo ‘Big Rig’ Delivers Hands-on Fun and Education to Community Children’s Museum V

olvo Trucks has partnered with the Greensboro (N.C.) Children’s Museum to open a new permanent exhibit featuring a Volvo VNL 670. The interactive display allows children to get behind the wheel and explore all aspects of the truck and its sleeper cab as they learn the importance of trucks in society. Greensboro is home to Volvo Trucks’ North American headquarters. “The new truck exhibit provides a fun environment for children to learn about the integral role trucks play in sustaining the quality of life in our communities,” said Ron Huibers, president, Volvo Trucks North American Sales & Marketing. “Greensboro is home to Volvo Trucks, and we’re proud to have a place where our employees can take their children to learn about the industry we serve.” The Volvo VNL 670 model, housed in the Museum’s transportation area, also provides an active and imaginative setting to learn about Volvo’s focus on safety and environmental care. In addition to showcasing facts on each of those values, the exhibit is designed to teach children how to safely cross the street in front of stopped vehicles and buckle three-point safety belts – a feature Volvo invented in 1959.

www.roadtoday.com

ROAD TODAY AUGUST 2012

Beaver Truck Centre Receives Volvo Trucks’ 2011 Canada Dealer of the Year Honors V

olvo Trucks has named Beaver Truck Centre of Winnipeg, Manitoba the 2011 Canada Dealer of the Year. The annual award honors the dealership’s organization and employees for overall accomplishment and performance. Selection criteria for the award includes outstanding performance in new truck and parts sales, growth in market share, penetration of Volvo engines, customer satisfaction index and investment in facilities. Dealer principal Barry Searcy opened the state-of-the-art facility in 1997. Beaver Truck Centre features a 19,000 squarefoot parts warehouse, a 22-bay service department and more than 80 staff members. The location also features a variety of amenities for drivers, including a lounge, showers, clothes washer and dryer and high-speed internet. “It’s a pleasure to honor the hard work and success of Beaver Truck Centre,” said Brent Weary, Volvo Trucks vice president, sales – Canada. “Barry Searcy and his team represent the Volvo brand with great dedication to excellence through customer service and satisfaction.”

Barry Searcy, Beaver Truck Centre dealer principal (right), receives the the 2011 Canada Dealer of the Year award from Volvo Trucks district manager Randy Fleming.

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More knowledge of modern vehicle safety features can benefit Canadians: Poll

esults from a new public opinion poll by the Traffic Injury Research Foundation (TIRF) show that a majority of Canadian drivers can benefit from more knowledge about the many vehicle safety features rapidly becoming standard on new vehicles across the automotive industry. The poll, conducted over the course of November 2011 to January 2012, explored a range of issues including familiarity with different safety features, perceptions about their use, and the effects of these features on driving. When asked about the types of vehicle safety features currently available on the market including electronic stability control (ESC), traction control (TC), electronic brake-force distribution (EBFD), anti-lock brake systems (ABS), brake assist (BA), brake override, and adaptive headlights, on average, less than one-third of Canadians said that they were aware of these features. A majority of drivers (80.4%) were familiar with ABS; traction control was second with 53.5% of Canadians saying they know of this technology. “To some extent, it is not unusual that Canadians have much greater familiarity with ABS as it has been widely available for almost 30 years, unlike newer technologies such as lane departure warning systems which have only become available in the last ten years”, explains Robyn Robertson, TIRF President and CEO. “It is important that we continue to increase awareness of the availability and use of these features among drivers as they enter the market, to help keep drivers safe on our roads.” The good news is that, although knowledge of these safety features seems to be relatively low among Canadians, more than half of those polled agreed that these safety features would be easy to use and that they would use them if their vehicle had them. This is encouraging as studies have shown that safety features prevent crashes and injuries when used alongside safe driving practices. The poll is the first step in the development of a research-based national education program on vehicle safety features. The program, sponsored by The Toyota Canada Foundation, will use results from www.roadtoday.com

the poll along with input from road users to create a program aimed at informing the public of important vehicle safety features, their respective benefits, and ways in which the features work in conjunction with safe driving practices in the variable road conditions that Canadian drivers can experience seasonally across Canada.

ROAD TODAY AUGUST 2012

PETERBILT’S MODEL 579 RECEIVES SMARTWAY DESIGNATION P

eterbilt Motors Company recently announced its innovative new Model 579 has received the U.S. Environmental Protection Agency’s (EPA) SmartWay designation. The Model 579 joins Peterbilt’s lineup of SmartWay designated vehicles, which includes the Model 587, Model 386 with and without LNG, and Model 384. “After extensive product development and aerodynamic refinement, we are very proud to obtain the SmartWay designation for the Model 579,” said Bill Kozek, Peterbilt General Manager and PACCAR Vice President. “The Model 579 SmartWay designated vehicle offers integrated aerodynamic features and fuel efficiency solutions for customers, further demonstrating Peterbilt’s leadership in developing innovative quality products.” The Peterbilt Model 579 meets SmartWay’s established comprehensive set of fuel-saving, low-emission equipment specifications for new Class 8 long-haul tractors and trailers. Class-8 tractors equipped with the required components and features are considered EPA-designated SmartWay Tractors.

The Model 579 features: • Distinctive Aerodynamic New Styling – Performance and productivity drove the design process to create distinctive, new Peterbilt styling that is purposeful and efficient. • New Interiors Equal Productivity, Comfort – Two trim levels provide the optimal balance between comfort and driver performance. • Vehicle System Enhancements – An electrical system is designed on a robust architecture that includes innovative protection, routing design elements, and improved electric-over-air rocker switches. And, an optimal chassis system reduces overall vehicle noise, vibration and harness as well as provides a durable foundation for a long, reliable vehicle life that translates into exceptional resale value. • Optimized Powertrain Configurations – The Model 579 is available with the PACCAR MX engine and PACCAR by Eaton transmissions, and can be synchronized to achieve the highest fuel economy based on customer operational requirements.

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Navistar to Produce Urea-based Aftertreatment Engine Company working with EPA, CARB on transition plan

avistar International Corporation has announced that it will introduce its next generation clean engine solution – in-cylinder technology Plus (ICT+) – to meet 2010 U.S. Environmental Protection Agency (EPA) emissions regulations and position the company to meet greenhouse gas (GHG) rules in advance of 2014 and 2017 requirements. The ICT+ technology combines Navistar’s advanced in-cylinder engine expertise with urea-based after treatment and is expected to be available beginning early 2013. By incorporating an already proven and certified aftertreatment system, the company looks forward to seamlessly offering production-ready vehicles early next year. Furthermore, this approach is expected to provide a clear path to quickly achieving 2017 GHG standards. The company intends to continue to build and ship current model EPAcompliant trucks in all vehicle classes using appropriate combinations of earned emissions credits and/or non-compliance penalties (NCPs) during the transition to ICT+.

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Canada and the U.S. launch new technology to reduce border wait times Technology Investment Will Assist Trucking Industry and Their Customers

he Honourable Rob Nicholson, Minister of Justice and Attorney General of Canada, on behalf of the Honourable Denis Lebel, Minister of Transport, Infrastructure and Communities recently announced the installation of new technology at the Peace and Queenston-Lewiston Bridges to help people cross the border faster. “Canada and the United States are taking action to promote the safe, secure and efficient movement of people and goods across

the border,” said Minister Nicholson. “This technology will make cross-border travel easier and facilitate trade by providing reliable, up-to-date information to help drivers plan and choose the fastest crossing.” New and advanced sensor technology near customs plazas and approach roads will measure and report delays, and relay this information to travellers. People will be able to plan their routes better, time their crossing, and select the bridge with the best waittimes. This new system is expected to reduce border wait times for the travelling public and commercial carriers by up to one million hours per year. Up-to-date information on the Peace Bridge and Queenston-Lewiston Bridge websites will help drivers to plan and save money on fuel by avoiding congestion. This project supports commitments under the Beyond the Border Action Plan announced by Prime Minister Stephen Harper and U.S. President Barack Obama on December 7, 2011. Under this Plan, Canada and the U.S. committed to reduce, eliminate and prevent barriers to cross-border trade and travel and install border wait time measurement technology at the top 20 land crossings. The border wait time technology will also: • Help border agencies better manage traffic volume by providing reliable information for planning purposes. • Ensure more efficient border operations by allowing border agencies to focus resources on security. • Reduce environmental impacts by decreasing vehicle emissions from border congestion and delays. This project was completed in partnership with the Federal Highway Administration, U.S. Customs and Border Protection, the Canada Border Services Rob Nicholson, MP for Niagara Falls and Minister of Justice and Attorney General for Canada Agency and Transport Canada. (centre) announcing new measures to reduce border wait times at the Peace Bridge.

ROAD TODAY AUGUST 2012

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TransCore hosts 14th Golf Tournament and Subscriber Conference T

ransCore Link Logistics hosted their annual subscriber conference and charity golf tournament on July 10th at Lionhead Golf and Country Club in Brampton. Morning attendees were treated to a comprehensive information session on the latest features and service offerings available to them from TransCore along with other important industry updates. All day attendees enjoyed an early morning breakfast, a bbq lunch and a sumptuous dinner. Games and activities galore filled up the day with many opportunities for participants to win prizes, collect gifts and enjoy the day with TransCore staff, fellow Loadlink members, industry luminaries, trucking industry suppliers and media personalities. In the last 14 years, TransCore Link Logistics has donated more than $200,000 on behalf of their customers to children’s charities across Canada. For more event pictures, visit www.loadlink.ca

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Fontaine Provides Driver Training Materials for Fifth Wheel Coupling

Aftermarket Diesel Particulate Filter Replacements

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ontaine Fifth Wheel reminds drivers to always follow the proper fifth wheel coupling procedures when picking up a load. Not all fifth wheels work the same way, so it’s important to understand the coupling and uncoupling procedures for the specific wheel installed in order to ensure a good connection and to prevent equipment damage. Fontaine has created a “Driver’s Training Corner” on the home page of its website, www.fifthwheel.com, to provide easy access to the company’s training materials on coupling procedures, including videos and downloadable illustrated guides. To properly couple using any fifth wheel, the driver must get out of the cab to visually inspect the fifth wheel at the start of the coupling process and again to confirm that the fifth wheel is at the proper height in relation to the trailer. The driver should also take time to confirm a proper connection with no space between the fifth wheel and the kingpin plate on the trailer.

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7th Annual Customer Appreciation Day organized by Quick Truck Lube Quick Truck Lube located at 1010 Industrial Road in Ayr (Hwy 401 Exit 268) hosted its seventh annual customer appreciation day on Friday July 13th. The day was a great success with a large number of trucking industry members taking part in the BBQ and festivities. The day ended just as strongly as it began with many companies, drivers and owner-operators wanting to take part in the exceptional discounts and social atmosphere that surrounded the entire property. There was great food coupled with industry representatives to get common queries answered. Quick Truck Lube looks forward to another glorious and eventful year serving the trucking industry. For more information, call 519 622 0660 or visit www.quicktrucklube.com

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ROAD TODAY AUGUST 2012

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ROAD TODAY AUGUST 2012

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ROAD TODAY AUGUST 2012

Survey: Engine Reliability Biggest Impact on Equipment Satisfaction H

eavy-duty truck customers are reporting more problems with their newer truck engines, according to the J.D. Power and Associates 2012 U.S. Heavy-Duty Truck Customer Satisfaction Study. Overall customer satisfaction with heavy-duty trucks declined to 737 index points on a 1,000-point scale in 2012, compared with 751 in 2011. The study finds that problems associated with one-year-old Class 8 trucks rose 9% to 223 problems per 100 trucks in 2012, up from 204 in 2011. J.D. Power says a higher rate of engine- and fuelrelated problems with EPA-mandated engines was to blame for the reported problems, increasing by 14% from 2011 (81 problems per 100 trucks in 2012 versus 71 in 2011). “Following the revised EPA regulations in 2007, there was an increase in problems and a decline in customer satisfaction, and we anticipated the same thing would happen with the introduction of 2010 EPA-compliant engines,” says Brent Gruber, director of the commercial vehicle practice at J.D. Power and Associates. “Emission-related technology results in a high rate of problems … The new, more complex engines are resulting in more problems and downtime.”

Vocational truck customers experience an average of 2.2 unscheduled maintenance procedures per year, resulting in an average of seven days of downtime, while on-highway owners report an average of 2.9 unscheduled maintenance procedures, or an average of 7.7 days of downtime, according to JD Power.

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Right on schedule: First series-produced BharatBenz truck rolls off the assembly line • Launch of series production in India • New Daimler brand BharatBenz brings modern truck technology onto India’s roads

aimler AG has set a further milestone in its efforts to open up the Indian truck market. As planned, the Group’s subsidiary Daimler India Commercial Vehicles (DICV) has commenced series production of BharatBenz trucks. Between now and 2014, the brand that was specifically created for the Indian market will launch a total of 17 models, covering the entire weight segment from six to 49 tons GVW. DICV’s product range will meet the rising demand for durable and reliable trucks and prepare the subsidiary for the strong growth expected in the modern domestic segment. The brand’s first product is a heavy-duty truck with 25 tons GVW and an output of 230 hp. The start of production is the latest in a series of measures that DICV is implementing as it prepares to deal with the increasing demand for state-of-the-art trucks in India’s volume segment.

“Product Debut in Hyderabad: Daimler Unveils the New Trucks for India by the BharatBenz Brand ”

over to customers through a nationwide network of approximately 70 dealerships. A revolution for India - in more ways than one On the occasion of the start of production, Marc Llistosella, CEO and Managing Director of DICV, referred to the immense performance both Indian and German employees showed to turn the company’s engagement into a success. “The fact that today’s launch of series production sets another milestone only a few weeks after the plant opening underpins that our project is well underway.” At the same time, Llistosella underscored the company’s ambition of revolutionizing India’s roads with its state-of-the-art BharatBenz trucks. “In addition to cutting-edge technology, we’re also relying on our high ethical standards as we strive to achieve this goal. Suppliers, dealers, and other business partners all appreciate that our activities are both transparent and fair,” said Llistosella. About Daimler India Commercial Vehicles Daimler India Commercial Vehicles is a wholly owned subsidiary of Daimler AG, which is based in Stuttgart, Germany. DICV will produce light, medium-duty, and heavy-duty commercial vehicles for the Indian volume market, starting this year. The products will be customized to serve all major customer segments, ranging from owner-drivers to large fleet operators. The company, which currently has 1,400 employees, also handles marketing, sales, and aftersales of MercedesB e n z Actros trucks in India.

The Chennai manufacturing plant was inaugurated in April after a record construction time of only 24 months. Since early May, BharatBenz trucks have been taking part in a more than 8,000-kilometer-long “Power Yatra” trip through all of India. During the tour, they will stop in 22 major cities to promote people’s interest in the new brand. The BharatBenz trucks will be launched on the market in September 2012, when the first vehicles will be handed www.roadtoday.com

ROAD TODAY AUGUST 2012

Les camionneurs sont les yeux de la route. Vous êtes peut-être témoin de la traite des personnes au quotidien.

Truck drivers are the eyes of the road. You may be witnessing human trafficking every day.

Vous pouvez aider à mettre fin à la traite des personnes

You Can Help End Human Trafficking

Voici comment:

Here’s How:

Ramassez une copie de Prenez GARDE aux signes, un CD audio gratuit

Pick up WATCH for the Signs, a free audio CD Call in a tip to Crime Stoppers

Signalez toutes informations à Échec au crime

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ROAD TODAY AUGUST 2012

www.roadtoday.com

Guest Column

Being an Ambassador Starts with the Person Beside You

e were at a music festival over the weekend and when returning to our car we walked through an area of old and custom cars. There were the old cars of course and then there was this one newer car, a Cadillac that was customized. My wife loved this car and as we looked over the changes we began to talk with the owner. He was telling us the story of how he showed up on Friday night and they allowed him to be part of the car show, but when he returned on Sunday they didn’t want him to participate. His car wasn’t old enough to be parked near the other old and classic cars. He offered to park away from the other cars out of respect, but his car was fully customized so it certainly was of show quality. He didn’t mind obeying the rules it is just that they changed each day and he wasn’t sure what they were. He certainly was not impressed with this car club that seemed to take over that part of the show. When he asked the organizers they had no problem with him participating. That club certainly didn’t help themselves. As we continued talking with the owner he began to tell us about a business he wanted to start with his car. As a marketing professional I began helping him develop some ideas during

the conversation. Now my wife usually tells me afterwards that I help people too much. I don’t believe you can help anyone too much unless you are doing the task for them. I just happen to be enthusiastic about helping people succeed in life because I know first hand that if you can break out of that bubble that surrounds us all and take a new idea into a

guess themselves to develop a better option. I just help people as I go along. As we ended out our conversation he asked for my card which I gave to him. I didn’t take his card and have no intent of following up with him, if he reaches out to me then fine. This was just one person helping another

different level it can make all the difference in the world. What if he succeeds, what if he becomes the next best thing because of one of my ideas? It’s not like I am about to buy a car and start the same business. These were just off the cuff ideas that he can develop or not depending on the amount of work he wants to put into them. You can’t make someone work with your ideas but you can make them second

19 of the C.B. radio and ask for directions into a company in the area. Once you take out the jerks that will come on the radio with a snide remark you will get one or two people that will actually be trying to give you the right information. Now if I ask you which one are you what would be the answer, would you give the snide remarks or would you be the ambassador trying to help another person in a tough spot? Only you know the answer to that question, but I know we should all be trying to be the ambassador. That starts with helping the person next to you.

in a c a s u a l

conversation. The point of this story is that you can be an ambassador for you, your company, your club, or your industry just by helping someone without worrying about what you will get out of it. Treat people in a positive light, help when asked and promote people’s well being. Those of us in the transportation industry can attest to this, go on channel

Bruce Outridge has been in the transportation industry for twenty five years. He now operates Outridge Consulting Services helping create professional drivers for the transportation industry. For more details please visit www.outridge.ca.

[Information Tools[ Name

Contact Numbers

Website

CAA South Central Ontario

1 800 268 3750

www.caasco.com

Canadian Council of Motor Transport Administrators

613 736 1003

www.ccmta.ca

Canadian Trucking Human Resources Council

613 244 4800

www.cthrc.com

Industry Canada

1 800 328 6189

www.ic.gc.ca

Ontario Ministry of Transportation

1 800 268 4686

www.mto.gov.on.ca

Ontario Trucking Association

416 249 7401

www.ontruck.org

Road Today Magazine

905 487 1320

www.roadtoday.com

Transport Canada

613 990-2309

www.tc.gc.ca

Workplace Safety & Insurance Board

1 800 387 5540

www.wsib.on.ca

www.roadtoday.com

ROAD TODAY AUGUST 2012

CTA Supports Senate Committee’s Recommendation to Expand Use of Natural Gas in Canadian Economy

CAREER OPPORTUNITIES IN SALES Turbo-charge Your Career Today! Arrow Truck Sales Inc (A Volvo Group Company) has immediate openings for highly motivated, enthusiastic sales professionals with a focus on customer satisfaction. Arrow offers excellent compensation plan including health care, vision and dental insurance, full benefits and opportunity for fasttrack advancement PLEASE SEND RESUME AND COVER LETTER EXPLAINING WHY YOU WOULD LIKE THIS OPPORTUNITY TO: VGUPTA@ARROWTRUCK.COM CONTACT BRANCH MANAGER

he Canadian Trucking Alliance (CTA) supports the recommendation to expand the use of natural gas in the Canadian economy contained in a report released by the Standing Committee on Energy, the Environment and Natural Resources for the Government of Canada. The report entitled Now or Never states that natural gas is a “game changing fuel,” that the product “is becoming a platform fuel for the Canadian economy” and that its expansion by governments “should be encouraged.” CTA supports the introduction of liquefied natural gas (LNG) technology into the Class 8 market and has continually emphasized the role federal and provincial governments must play in these early days of the technology in order for the trucking industry to adopt it. “The GHG reduction benefits of LNG are real and at current prices, it is an attractive alternative to diesel fuel. However, it will require investment in distribution infrastructure on the part of producers, as well as significant tax incentives and price guarantees to allow and encourage those carriers who are interested to make the shift,” said Stephen Laskowski, senior vice president of CTA. The price differential for a LNG Class 8 tractor compared to a similar diesel version can reportedly vary by as much as $100,000. Price differences between LNG and diesel powered vehicles will vary based on application and options required by the operator.

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ROAD TODAY AUGUST 2012

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LEAVE A LANE. IT ' S THE LAW.

Police, fire and ambulance personnel are often required to do their work on the shoulders of busy highways. For safety reasons, the law requires all drivers to slow down and proceed with caution when passing an emergency vehicle parked on the side of the highway with its lights activated. If the highway has more than one lane, the law also requires all drivers to move over leaving at least one lane between their vehicle and the parked emergency vehicle, if it can be done safely. Obeying this law will save lives! Violating it can result in a $2,000 fine and three demerit points.

or email: kevins@sympatico.ca A Trusted Professional with a Proven Track Record!

www.roadtoday.com

HELP SAVE LIVES. MOVE OVER.

DEPLACEZ -VOUS LIBEREZ UNE VOIE. C ' EST LA LOI.

Les policiers, les pompiers et les ambulanciers doivent souvent faire leur travail sur les accotements d’autoroutes achalandées. Pour des raisons de sécurité, la loi exige que tous les conducteurs ralentissent et fassent preuve de prudence lorsqu’ils dépassent un véhicule d’urgence stationné sur le côté de la route avec ses gyrophares activés. Sur une route à plusieurs voies, la loi exige aussi que tous les conducteurs se déplacent de façon à libérer au moins une voie entre leur véhicule et le véhicule d’urgence stationné, pourvu que cela puisse se faire en toute sécurité. Respecter cette loi aidera à sauver des vies! L’enfreindre peut entraîner une amende de 2 000 $ et trois points d’inaptitude.

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ROAD TODAY AUGUST 2012

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ROAD TODAY AUGUST 2012

www.roadtoday.com

Guest Column

Planning For Success in Social Media for Transportation Companies A

s the saying goes, “Failing to plan is planning to fail.” While flying by the seat of your pants works sometimes, we all know it usually isn’t the wisest course of action - especially when it comes to your business. You probably have a plan for your business. More than likely you also have plans for different areas within your business like Marketing, Finance and Operations... But what about Social Media? Like it or not, Social Media is a must for virtually any businesses that is looking to market and sell their products and services, create business connections or increase their brand exposure. The tools are free but the medium itself can require a significant investment in terms of time – something none of us have enough of these days. If you are involved or are planning to get involved with social media, having a plan is critical in order to protect this investment. When wrapping your head around your transportation company’s social media strategy, here are a few key questions to consider: social Media Planning stage 1: doing Your homework Just like you would for any business strategy, you need to do your homework before you dive into social media. The following four steps force you to ask questions that will give you the background information you need to set you www.roadtoday.com

on the right course in the social media arena. The conclusions you draw during this stage in the process should inform the actions you ultimately decide to take. 1. What do You Want to accoMPlish? Why do you want to use social media? Is it to improve branding? Marketing? Sales? Is it to increase your

transportation is concerned? Who are the major players and why are they influential? What are others in your environment doing that is new and different in the social media arena? Are there any gaps in terms of what your audience might be looking for and what is already being provided that you could fill? 4. What aBout us? What are your internal capabilities? How much social media investment can you afford and are willing to make? What are the financial implications for things like staff time? social Media Planning stage 2: Making a Plan for action The quality of your homework will dictate the overall effectiveness and quality of your strategy. Based on the information gathered in Stage 1, you can make some decisions about what actions to take. 5. What are We going to do? Are we going to advertise our services? Create and share valuable content and information? Provide a forum for people in our audience to interact? All of the above? What is feasible? What are our goals? 6. Who is going to do it? Who within our company will be involved in managing our social media presence? Who else will be involved and in what capacity? How much time will they spend? Where will they focus their efforts?

business network? Likely it is a combination of these and if so: Which is most important priority? Do these goals fit within the overall mandate of your company? 2. Who Will You do it For? Based on your goals, who is your social media audience? Do you have one audience (such as potential clients) or multiple audiences (current clients, potential clients, industry partners and others)? What are their needs and interests where social media is concerned? Where online do they hang out? 3. What aBout the other guYs? What is the social media landscape where 35

7. Where are We going to do it? What channels will we use? Facebook? Twitter? LinkedIn? Transportation forums? Private social media network? How many make sense? What will we post where and how often? 8. hoW Will We KnoW its WorKing? How will we know our social media strategy has succeeded? What are the ‘hard’ analytics and ‘soft’ metrics we will use? What are the specific targets, timelines and accountabilities necessary to achieve our goals? 9. What are the rules? What are the implications of the social media strategy to existing policy and procedure? Do we need to create any new ones? 10. When do We re-evaluate? Strategy is a cyclical process. Setting a timeline to evaluate how your strategy is working compared to the goals and targets you have set on a periodic basis is a good way to ensure continual improvement on this front. Whether it is every six months or yearly, make sure you don’t create the plan and set it on the shelf to gather dust.

Roy Thacker is the CEO of LoadSurfer, an online freight and equipment matching company serving the Canadian market. He is a CMA with over 20 years’ of experience in various executive and management positions within the transportation industry. He can be reached by calling 416-8487792 x111

ROAD TODAY AUGUST 2012

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ROAD TODAY AUGUST 2012

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HINDI-PUNJABI SECTION

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www.roadtoday.com

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ROAD TODAY AUGUST 2012

Highways & Bridges, Committed Taxes Top Priorities for Manitoba Trucking Association T

he Manitoba Trucking Association has identified the repair and improvement of highways and bridges as a top priority in a meeting with the Honourable Steven Fletcher, Minister of State (Transport) and Manitoba’s Minister of Local Government, the Honourable Ron Lemieux. The select stakeholder groups in attendance at the meeting were asked to provide insight on federal and provincial infrastructure spending in the short, medium, and long terms. The Manitoba Trucking Association advised on a number of issues that, if properly addressed by government, would be of significant benefit to all Manitobans. “Our members have identified a number of infrastructure improvements that, if done properly, would have a significant impact on the economic growth of this province. Highway 75, the Perimeter Highway, and improvements to Highway 6 are all areas we would like to see the government spend significant infrastructure dollars. It is important to keep in mind the enormous impact that these improvements would have, not only for the provincial trucking industry. Manitoba is a gateway to a number of significant markets. We have the opportunity to become a major distribution centre for North America, but that cannot happen without significant SmartDrivers-6eastindian.ai

12/06/12

infrastructure improvements,” explains MTA General Manager Terry Shaw, who represented the association and its members at the meeting. The MTA has identified that all levels of government need to commit regularly to infrastructure investment, not only as a short term tool for economic stimulation, but also as a means for continued economic competitiveness and growth. The benefits of a solid infrastructure development system do not stop at economic growth, though. With proper investment in roads and bridges, Manitobans could see environmental benefits, as well. Long combination vehicles (one truck pulling two or three trailers) and wide-based tires are technologies that are not being used to their full benefit in Manitoba, in part due to the lack of infrastructure investment. The MTA also identified a commitment from governments to commit any funds raised through road user taxes to infrastructure as a priority. Estimates from the meeting place the provincial infrastructure deficit in excess of $20 billion dollars, a deficit created in part by all levels of government not directing 100% of fuel taxes raised back into infrastructure.

3:19 PM

Come Celebrate our 47th Anniversary at our

Annual Educational Conference October 19-21, 2012

Holiday Inn & Suites in Markham, Ontario

“Road to Best Practices” “Improving Performance, Productivity and Profitability Through Effective Safety Management” Supporting our theme this year, we have a powerful group of people hosting a series of seminars and workshops that address 7 Safety Habits that could save your life, building best practices, fuel management and compliance management. Our final session will have each delegate prepare an individualized Safety Management Action Plan that they can take home to their companies and immediately use.

! e c i o h c r u o y s ’ ... it

Actual Comments from our Delegates: “First time and found it very informative and will use information in my daily tasks” “This was my first conference, would like to be involved in a big way next year !” “Organizer put a lot of time into it and you can tell” “Brought back some useful information and made excellent contacts. “All topics were relevant”

For Registration and Sponsorship Information:

Contact Lori Van Opstal, Conference Committee Chair at lorivo@execulink.com or Betty Taylor at 1-800-263-5024 ext 7936 Visit our Website at www.ihsa.ca or fleetsafetycouncil.com

MINISTRY OF TRANSPORTATION

ROAD TODAY AUGUST 2012

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BCTA Warns of Truck Emission Testing Project M

etro Vancouver and the Fraser Valley Regional District launched a remote heavy-duty truck and bus emissions testing project in order to learn more about diesel emissions in the transportation sector and consider whether to restructure the AirCare program for heavy-duty vehicles. The B.C. Trucking Association continues to oppose AirCare-type emissions testing for heavy-duty commercial vehicles on the grounds that, as older trucks and motor coaches are retired and replaced with newer, more technologically advanced models, emissions generated by the commercial vehicle sector will naturally decline. Remote testing uses infrared and ultraviolet beams from a specialized testing trailer on the side of a road to ‘read’ exhaust plumes, says BCTA. The beams are directed across the road at the height of a vehicle’s stack or engine exhaust pipe and pass to a detector, allowing for analysis of any emissions. Vehicles are not stopped during testing, and the data collected will not be used to identify or investigate individual trucks or carriers. The project, which will be in place until September 30, 2012, is funded by the BC Ministry of Environment and taking place at selected locations in the Lower Mainland and west Fraser Valley. Remote testing is intended to allow the collection of data under real-life conditions to determine such things as emission profiles of various model years; how model years compare with each other; and how vehicles are performing relative to their emissions ratings. The testing is limited to only a few locations because the equipment gets accurate readings at slow speeds only and cannot span multiple lanes, says BCTA. Drivers passing through port terminals, scales, brake checks, and specific sections of truck routes such as River Road (Delta) and Front Street (New Westminster) may already have noticed test sites. The project is only using one remote sensing unit which will rotate among various locations www.roadtoday.com

throughout the testing period. BCTA is monitoring the remote emissions testing project closely to ensure the data are collected and used fairly and to paint an accurate picture. BCTA VP Trace Acres pointed out that equipment turnover in the industry will automatically continue to reduce emissions over time. BCTA is asking members to let drivers who have not yet passed a test site know that they can simply drive through without stopping. Envirotest, the agency carrying out testing, is handing out a one-page information leaflet at test sites. Members’ drivers who are delayed by testing or experience any other problems related to this project, should contact BCTA.

ROAD TODAY AUGUST 2012

ROAD TODAY Hello Kids, This is your column. All you have to do is send us a colourful sketch of your favourite truck. For those who haven‛t seen a truck from close, just ﬂip through the pages of ROAD TODAY and you will ﬁnd many interesting pictures. Send in your entries with your name, age, grade, home phone and complete address by post to - ROAD TODAY, Suite 201, 1295 Shawson Dr, Mississauga L4W 1C4 Make sure that the entries are not mutilated or spoiled during the transit. The best entry received during the month will be published in the next issue of the magazine and the winner will receive a miniature Toy Truck courtesy The Toy Truck Place. All the Best!!! note: All submissions will become the property of Road Today Management and can be used in future for promotional, marketing and related activities.

Trucking

Team Road Today wishes a safe summer season to all KIDS! safety ﬁrst, always. Winners of Trucking Quotient - 88 1. Sarpreet Sekhon 3. Devang Sahi

2. Sanjeev Sharma 4. Harnek Singh

CONGRATS TO ALL THE WINNERS

Correct Answers: Q1. B

Q2. A

Q3. B

Q4. B

Q5. A

Please contact Road Today @ 905 487 1320 for prizes and allow 4-6 weeks for processing.

uotient - 90

Participate in Trucking Quotient. The quiz includes questions, the answers to which are available in the magazine itself. So what are you waiting for! Read the magazine, answer the questions below and win prizes.

All correct entries received in time will be added to a draw. Four lucky winners will win a Miniature Toy Truck and their names will be announced in the OCTOBER 2012 edition of ROAD TODAY. Incomplete and multiple entries sent in single envelope will not be included in the draw. The decision of ROAD TODAY management is final and binding.

Post your entry to ROAD TODAY, Suite 201, 1295 Shawson Dr, Mississauga L4W 1C4 or send us via email at contact@roadtoday.com mentioning the Quotient Number. Closing Date: 31st AUG 2012.

Name: ________________________________________ Address: ______________________________________ Q1. Beaver Truck Centre is based in A. Calgary,Alberta B. Montreal, Quebec C. Winnipeg, Manitoba Q2. The 7th Customer Appreciation Day was recently hosted by A. LA Truck Lube B. Quick Truck Lube C. Rush Truck Lube Q3. Volvo Trucks has partnered with the Greensboro (N.C.) Children’s Museum to open a new permanent exhibit featuring a Volvo A. VNL 670 B. VNL 730 C. VT 880

Q4. The 2nd Annual Road Today Golf Classic will be held on A. September 11th B. September 18th C. September 25th Q5. The Peterbilt Model 579 has recently received the U.S. Environmental Protection Agency’s (EPA) SmartWay designation. A. True B. False

______________________________________________ Contact Phone: ________________________________ Answers:

Q1 _____ Q2_____ Q3 _____ Q4 _____ Q5 ____

How do you get ROAD TODAY magazine:  Direct Mailing  Truck Stop (Specify)  Dealership (Specify)  Others (Specify)

“Forget about all the reasons why something may not work. You only need to find one good reason why it will.” Dr. Robert Anthony “You will never reach your destination if you stop and throw stones at every dog that barks.” Winston Churchill “The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack in will.” Vince Lombardi “To climb steep hills requires a slow pace at first.” William Shakespeare “First say to yourself what you would be; and then do what you have to do.” Epictetus “Experience is the child of thought, and thought is the child of action.” Benjamin Disraeli

LaugUhT Loud!

The Mortgage Practice

BRINGING UP KIDS After a young couple brought their new baby home, the wife suggested that her husband should try his hand at changing diapers. “I’m busy,” he said, “I’ll do the next one.” The next time came around and she asked again. The husband looked puzzled, “Oh! I didn’t mean the next diaper. I meant the next baby.” EFFECTIVE NOTICE A taxpayer received a strongly worded “second notice” that his taxes were overdue. Hastening to the collector’s office, he paid his bill, saying apologetically that he had overlooked the first notice. “Oh,” confided the collector with a smile, “we don’t send out first notices. We have found that the second notices are more effective.”

MAKE YOUR DREAMS A REALITY

For a stress free mortgage call me

DOG GROOMING A woman took her dog to the groomer at pet store for a haircut and asked what will it cost. The receptionist looked at her from behind the counter and told her that a bath and haircut started at around $50, but there were many options, so the price could vary. Holding on to her dog’s leash, the potential customer was visibly outraged. “I only pay $25 for my own haircut!” said the woman indignantly. The groomer replied, “That may be true, but then you don’t bite, do you?”

www.roadtoday.com

Cell: 416 669 1764 Sukhi Gupta Mortgage Agent, Lic #M10001740 Ph: 905 458 4222 sgupta@vtmp.ca Toll Free: 1 888 458 4222 2425 Matheson Blvd East 8th Floor, Mississauga ON L4W 5K4 Brokerage Lic # 11156

ROAD TODAY AUGUST 2012

These can‛t all be mine? I didn‛t buy any trucks. I had a cold, can‛t a guy have a cold?

Guest Column

Hay Fever A

s summer approaches, we look forward to spending days at the beach and warm nights around camp fires, but for some people summer signals the beginning of hay fever. Hay fever, also known as allergic rhinitis, is caused by the body’s allergic reaction to allergens such as pollen, grass, dust mites, or pet dander. Hay fever is very common in North America as it affects approximately 20% of the population. For most people, the symptoms of hay fever are worse during the spring, summer or fall. However, others experience symptoms year round. Although hay fever is not a life threatening condition, symptoms can significantly affect a person’s performance at work or school, as well as leisure activities. The good news is hay fever is fairly easy to treat. In this article, I am going to discuss the causes, symptoms and treatment options for this condition. Let’s get started! The cause of hay fever is the immune system’s overreaction to harmless airborne substances. When the immune system comes in contact with these substances it releases chemicals, such as histamine, into the bloodstream. It is these chemicals that are responsible for the symptoms of hay fever. Common seasonal triggers

include tree, grass and weed pollen, as well as spores from fungi and molds. Year round triggers of hay fever include dust mites, dander from pets, as well as spores from indoor fungi and molds. You are more likely to develop hay fever if you have other allergies or asthma or if you were exposed to cigarette smoke the first year of life. Being male also increases your risk. The symptoms of hay fever usually develop during childhood or early adulthood, although, it can begin at any age. In most cases, the symptoms of hay fever tend to diminish slowly over the years. Common symptoms include running nose, nasal congestion, watery eyes, as well as sneezing and coughing. Sinus pressure and facial pain may also occur during severe cases of hay fever. Hay fever is usually more of an irritating condition as oppose to a significant medical problem. However, the symptoms of hay fever can significantly reduce the quality of a person’s life. In severe cases, hay fever can lead to absences from work or school. In addition, the symptoms of hay fever can disrupt a person’s sleep pattern. In chronic/ year round cases of hay fever, the chances of developing sinus and ear infections increase dramatically. Hay fever is usually

diagnosed by your doctor after taking a detailed medical history and conducting a physical examination. Your doctor may also recommend undergoing special testing to identify specifically what you are allergic to. A common test is called The Skin Prick Test. This test entails pricking the skin with small amounts of possible allergens and monitoring your body’s response. A positive reaction would cause a small raised bump on the skin. This type of testing is usually performed by an allergy specialist. Blood testing can also be performed to measure your body’s immune response. The good news is hay fever is very treatable. The first form of treatment is to avoid the substances that cause your reaction. However, this is not always the most practical solution. In mild cases, overthe-counter medications may suffice. Antihistamines are the most commonly prescribed medication for hay fever. These medications work by blocking histamine, which is responsible for many of the symptoms associated with hay fever. It is important to note, that some of these medications may cause you to become drowsy. Thus it is important to discuss it with your physician before taking any of these medications. Nasal corticosteroids are used

to reduce nasal inflammation and runny nose. These are administered in the form of nose sprays. For many people, nasal corticosteroids are a safe long-term treatment option. Another group of medications are called decongestants. This class of medication is designed to reduce congestion in the sinuses. There are several side affects associated with decongestants, which include increased blood pressure, insomnia, irritability and headache. As such, they are designed for short-term use only. By discussing your particular case with your doctor, he/she will be able to best advise you as to which medication is best for you. Clearly, it is not possible to completely avoid all potential allergens. However, knowing what particular allergens affect you most will help limit your exposure to them. Until next month, drive safely.

Dr Christopher H. Singh Chiropractor, runs Trans Canada Chiropractic at 230 Truck Stop in Woodstock, Ont. He can be reached at 519-421-2024 E-mail: chris_singh@sympatico.ca

FOR ALL YOUR INSURANCE NEEDS CALL BELPAC CAPRI INSURANCE BROKERS LTD.

PAVNEESH BHALLA Business & Transportation Specialist

 AUTO  HOME  BUSINESS  TRUCKING

647 404 0061 • 1 877 660 5222 www.roadtoday.com

ROAD TODAY AUGUST 2012

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ROAD TODAY AUGUST 2012

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