OCT 2009 by Road Today

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VOLUME 6 • ISSUE 10 OCTOBER 2009

Publications Mail Agreement # 41263049

Inside... DriveTest Strike Continues…6 Mississauga Bus, Coach & Truck Repairs…24 H1N1 Flu – Stay Safe…43

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From The Editor’s Desk Manan Gupta

416-451-0040 editor@roadtoday.com

elcome to the October 2009 edition of Road Today and thanks for your continued interest in the award-winning magazine for the changing trucking industry. Inside you will find the latest developments and updates related to the trucking industry plus all regular features like Trucking Quotient Quiz, Road Safety Tips, Entertainment, Health Column, Kids Corner, and much more. The ongoing strike by the United Steelworkers, which represents more than 500 employees who work in Ontario Drive Test Centres against Serco DES, which operates the test centres under a 10-year contract from the Government of Ontario awarded in 2003, is now into its second month. The continuation of the strike is not just an inconvenience for the trucking industry but to all first time drivers and new immigrants as well. We would like to encourage both sides to get back to bargaining table and settle the issues at the earliest to set the things in order. Ontario’s new law prohibiting the use of hand-held cell phones and other hand held communications and entertainment devices while driving is expected to come into effect by end of October. Once the new law is in place, drivers who text, type, email, dial or chat using any hand-held

device will face fines of up to $500 upon conviction. Hands-free use will still be permitted but please remember that hands free isn't accident free. Driving is a task that requires your full attention every time you get behind the wheel. As a driver, you must always remember to reduce driver distractions and focus on the driving task. Your first responsibility is road safety! This fall and winter, there will be two types of flu viruses circulating–seasonal flu viruses and the new H1N1 flu virus. The Health Column on Page 43 by Dr Christopher Singh talks about the common symptoms and simple precautions to stay healthy. Please have a look, as we want all of you to stay healthy. Please keep channels of communication open and send us your valuable feedback and suggestions, as improvement is a continuous process. We request our readers to tune in to 'Good Morning Today' our weekly radio program broadcast every Sunday on CJMR 1320 AM radio dial at 8.30 am for latest transportations news, laws and regulations. The program can also be listened online at www.goodmorningtoday.ca Drive safe and see you next month! Manan Gupta Editor

Award Winning Trucking Magazine Publisher & Editor Manan Gupta editor@roadtoday.com (416) 451 0040 Management Vikas - Administration Sukhi – Operations Puja – Finance Advertising Stephen ads@roadtoday.com Graphics Division Bhumika Chokshi Admn. Support Avenues Today Legal Advisor Suman Ahuja Law Office 905 507 4100 Official Photographer Photoland Studio 905 791 5539 Disclaimer All advertisements, and/or editorials are accepted by ROAD TODAY on the representation that the advertiser, its advertising company, and/or the supplier of the editorials are authorised to publish the contents and subject matter thereof. The advertiser, its advertising company, and/or the supplier of the editorials agrees to protect the publisher against legal action based upon libelous or inaccurate statements, unauthorised use of photographs, or other material in connection with advertisements placed in ROAD TODAY. The publisher reserves the right to refuse any advertising which in his opinion is misleading or in poor taste. Press Releases are expressly covered within the definition of editorials. The opinion expressed in the articles and columns are those of the contributors and do not necessarily reflect the view of ROAD TODAY management. ROAD TODAY magazine and people associated with it are not responsible for any claims made by the advertisers & do not endorse any products or services advertised in the magazine. ROAD TODAY magazine is in the business of selling space and the claims made by the advertisers are not tested/confirmed by an independent source. Notice Copyright © 2009 ROAD TODAY. All rights reserved. No portion of this publication may be reproduced, in all or in part, without written permission from the publisher. All artwork, film and material produced by ROAD TODAY on behalf of an advertiser is the sole and exclusive property of ROAD TODAY magazine. Violations will be legally pursued. Postmaster : If undeliverable, please return to # 32, 180 Wilkinson Road, Brampton, ON. L6T 4W8

ROAD TODAY l OCT 2009

ISSN:1712-7602 Vol.6, Issue 10 Oct 2009

ON THE COVER

FEATURED NEWS DriveTest Strike Continues, No Signs Of Settlement

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Mississauga Bus, Coach & Truck Repairs – A Success Story

24 20

Is your operation as safe as you think it is? By Melroy Coelho

Avaal Celebrates 41st Graduation

New Emerging Business Trends - I By Dara Nagra

My Rant on the Border and Free Trade By Fred Watkin

29 43

H1N1-The Swine Flu By Dr Christopher H. Singh

Hammer Down By Bruce Outridge

SECTIONS Editorial, OEM News, Industry News, Product Release, Road Safety Awareness, Events Update, Community News, Multilingual, Health Column, Trucking Quiz, Kids Corner & Much More... Business Office

# 32, 180 Wilkinson Road, Brampton, ON L6T 4W8 Tel: 905 487 1320 • Fax: 905 487 0349 contact@roadtoday.com ROAD TODAY is published monthly and available FREE at selected locations .

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OTA Calls on Both Sides in License Examiners’ Strike to Start Talking Again

DriveTest strike continues, no signs of settlement

he strike by the United Steelworkers, which represents more than 500 employees who work in Ontario Drive Test centres against Serco DES, which operates the test centres under a 10-year contract from the Government of Ontario awarded in 2003, is now into its second month. A government-appointed mediator is in place, but the two sides have not spoken since mid of September. The employees have showed their frustration with the lack of progress by picketing outside Serco DES Inc., which owns DriveTest, at 5000 Yonge St., near Sheppard Ave. A spokesperson for the United Steelworkers Union said job security, wages and a company plan to reduce the number of full-time positions and replace them with part-timers remain key points in the dispute. The strike began on August 21. In 2003, Serco signed a 10-year, $114-million deal with the Ontario government to run the province's driver testing system. The company conducts written and practical tests for new drivers and for motorists aged 80 and over at 55 DriveTest locations across the province. This is the first strike since driver testing was privatized in Ontario.

he Ontario Trucking Association is calling upon both sides in the strike by Ontario Drive Test examiners to get back to the bargaining table. Speaking on behalf of OTA, its president David Bradley said “our members are encouraging the two parties to get back to bargaining. This thing can’t be solved if they aren’t talking.” He said the continuation of the strike is not just an inconvenience for the trucking industry. It has created concerns over the ability of cross-border truck drivers whose licences have expired to retain their FAST (Free and Secure Trade) designation. While the Ministry of Transportation has issued a letter stating that it is extending the validity period of valid driver’s licences that expire during the strike and the Canada Border Services Agency recently announced that expired driver’s licenses for FAST clients will be accepted until December 31, 2009, official confirmation that the US Customs and Border Protection agency will follow the same policy has yet to be received. Bradley also said that the strike is impeding people who have paid good money – both their own and the taxpayers’ – from getting their Class A designation. “Some of these people have recently been displaced from other industries due to the tough economic times, are on EI and are trying for a fresh start in trucking. When the economy comes on stream, which we are all hoping it is, there will be a need for these people to be able to step in and do a job. They can’t even begin to get the experience they need if they are unable to get their licenses because of the strike.” Moreover, Bradley said the strike is having a significant impact on many of the truck driving schools that the industry depends on to provide the entry level training to new commercial drivers. “People from the training schools are being laid off and if any of the training companies fail this too will impair the industry’s supply of labour.”

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*The Navistar “Ticket to Ride“ Sales Event (the event) is in effect from June 12, 2009 to October 31, 2009 at all participating International® Dealers. During the event, qualified buyers of selected new CityStar® and DuraStar™ Series trucks, limited to 5 vehicles per customer, are eligible for savings of up to $2,000 off of the manufacturers’ normal program pricing. In addition to the special savings, qualified retail purchasers may also be eligible for special retail finance rates as low as 5.69%. Financing is provided by General Electric Canada Equipment Finance G.P. in Canada. 5.69% APR is based on $70,000 CDN loan or equity lease to $1 purchase option and 36 monthly payments of $2,119.72 CDN per month plus applicable taxes. Interest rates are subject to change and subject to a $70,000 finance cap. Standard credit criteria will apply. Prior purchases do not qualify. Customers must take delivery of vehicle(s) by October 31, 2009. Offer valid only while supplies last. Offer is non-negotiable, not redeemable for cash, non-transferrable and cannot be combined with other purchase offers. Offer is open to legal Canadian residents, 18 or older as of the date of purchase, with a valid driver’s license. Employees, officers and directors (including immediate family members and members of the same household) of Navistar Canada Inc., its subsidiaries, affiliates and International dealers are not eligible to participate. Navistar Canada Inc. reserves the right to terminate, modify, or postpone this offer at any time and within its sole discretion by posting notice at participating International dealerships. As an additional “Ticket to Ride Sales Event” offer, Navistar Canada Inc. is pleased to provide an additional custom 5 year extended warranty, including engine internal components and major engine fuel system coverage for MaxxForce engines. This special coverage is available on all DuraStar products. For more details, see your participating International dealer. Qualifying vehicles may vary by Dealer. Other restrictions apply. International is a registered trademark of Navistar Canada Inc.

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Is your operation as safe as you think it is? By Melroy Coelho

t a recent THSAO (Transportation Health and Safety Association of Ontario) Fleet Safety Council meeting, Ron Flowers (from the Enforcement & Intelligence Division) of the Canadian Border Services Agency (CBSA) presented the Partners in Protection (PIP) program. This initiative is a Canada Border Services Agency (CBSA) program that works with companies to enhance border and trade chain security, combat organized crime and terrorism as well detecting and preventing contraband smuggling. It is a voluntary program with no membership fee that aims to secure the trade chain, one partnership at a time. PIP members receive the following benefits: • If they are Customs Self Assessment (CSA) program participants, they are eligible to apply to the FAST program to be able to use designated FAST lanes to cross the border into Canada • They can improve their security levels • They can access CBSA expertise (the CBSA can assess their security measures, address vulnerabilities and provide

awareness sessions) • They can enhance their reputation by being a secure, low-risk company • They can gain a competitive advantage and they contribute to the protection of Canadian society. Here are few examples of how safety & security of your equipment, workplace and employees can be enhanced by implementing the following systems and procedures: Mobile equipment tracking and monitoring • How do you secure trailers in your possession? • What happens if unauthorized access is suspected or discovered? • Do you regularly check for changes to your equipment (e.g. hidden compartments)? • Do drivers conduct equipment examinations before crossing the border to ensure no one is taking advantage of them to move contra-band? Cargo Tracking • What are the procedures to track the movement of cargo while on-route?

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Cargo Reconciliation • Do you verify that cargo matches the information on the manifests, bills of lading, etc? Trailer Seals • Are all international shipments secured with approved seals? • Are written procedures in existence for drivers to control seals in their possession during transit? Facilities • Are the premises inspected for possible breaches or security gaps and what is the frequency of such inspections? • Confirm that all doors, windows, gates and fences are secured with locking devices. Access Controls - during and after hours of operation • Are facilities patrolled or monitored? • How do you prevent unauthorized access to the premises and what are the procedures in place for any of the above or if a breach occurs? Employees • How are authorized personnel identified? Do employees carry identification for access purposes? • Do you provide safety and awareness training for all employees? • Do you encourage employees to be responsible for their surroundings and report unfamiliar people or vehicles? Visitors • What is your screening method for visitors?, If no screening method exists - is a visitor log maintained? Lighting • Identify the areas that are lit and how they are lit, e.g. emergency

battery-powered back-up lighting that automatically goes on in cases of power failure. Parking • How is parking controlled? e.g. are signs in place showing restricted areas? • Do you prevent private vehicles from entering cargo-handling areas? • Do you keep records of when and where vehicles enter and exit the facility? What can I do if I suspect illegal activity and who do I contact? You may report suspicious cross-border activity to the CBSA through one of the following (Please note that information can be provided on an anonymous and confidential basis) • a border services officer at a point of entry into Canada; • an intelligence officer assigned to your region; • PIP mailbox at pip-pep@cbsa-asfc.gc.ca; or • Border Watch toll-free 24/7 hotline at 1-888-502-9060. Source: cbsa.gc.ca Melroy Coelho is the product marketing

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CTHRC Unveils Professional Development Programs for Coaches, Mentors, Assessors

hose who coach, mentor and assess Canada’s truck drivers now have the opportunity to enhance their own skills, thanks to the release of three new professional development programs by the Canadian Trucking Human Resources Council (CTHRC). “With this additional professional development of their own, coaches, mentors and assessors will be able to enhance the guidance offered to drivers throughout Canada’s trucking industry,” explains CTHRC Executive Director Linda Gauthier. A coach is a company driver who has been assigned to work with a newly trained driver over a short period of time, offering in-cab training to further develop skills and apply company policies and procedures. A mentor, meanwhile, is a company driver assigned to share their knowledge and experience with a newly hired experienced driver over a longer period of time. An assessor is responsible for assessing the skill levels of newly trained and newly hired drivers, providing hiring recommendations as well as feedback on additional training needs. Each of the three professional development programs includes a module on Personal Attributes and a module on Communication Skills. The programs also include modules that have been customized to reflect the unique roles of coaches, mentors and assessors. The Coach Program includes four unique modules: Personalize Coaching; Prepare Trainees for the Trucking Lifestyle; Reinforce Policies, Procedures and Regulations; and Reinforce Over-the-Road Skills. The Mentor Program includes a dedicated Mentor module that will help protégés to develop problem-solving skills, while assessing their risks and offering encouragement. And the Assessor Program includes an Assess Driver module that addresses pre-employment screening, skills assessments and road tests.

Hendrickson launches an online weight savings calculator

endrickson Truck Suspension Systems has announced the launch of an online weight savings calculator to estimate the value of weight savings. Hendrickson recently updated its web site www.hendrickson-intl.com, launching an easy-to-use, online tool for calculating potential payload revenue increase and fuel-cost savings opportunities with Hendrickson’s durable, lightweight suspensions, lift axles and bumper and trim components. Within minutes, fleets and owner operators can estimate potential value to their bottom line for spec’ing components that are lightweight. The tool utilizes calculations that estimate the effect that overall weight savings may have on payload increase and fuel efficiency improvement. Users are encouraged to take into consideration weight savings associated with lightweight Hendrickson products, in addition to other weight savings options, such as plastic bumpers, super-wide tires, aluminum wheels, etc. The calculator is ideal for “what if” scenarios, fleet planning, potential fuel-cost impact, or other such weight-critical hauling analyses. Visit www. hendrickson-intl.com to begin taking advantage of this tool and to obtain information on Hendrickson’s portfolio of lightweight products.

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Business Unites In Alliance For Sales Tax Reform

non-partisan coalition of leaders from the business community has formed to demonstrate the broad-based support for sales tax reform in Ontario. The Smart Taxation Alliance includes the Ontario Chamber of Commerce, AGS Automotive Systems, Canadian Chamber of Commerce, Canadian Council of Chief Executives, Canadian Manufacturer’s & Exporters Ontario, Certified General Accountants of Ontario, Ontario Road Builders Association, Ontario Trucking Association, Retail Council of Canada, TD Bank Financial Group, and the Toronto Board of Trade. The coalition endorses the planned harmonization of the provincial sales tax with the federal GST as the most important measure available to stimulate economic recovery, noting that British Columbia’s Finance Minister described the move to a harmonized tax as a way not to lose competitiveness with Ontario in the attraction of jobs during the critical time of economic recovery. A report published by TD Economics notes that the implementation of HST in Ontario will reduce business costs in the billions, which in turn, will be passed on to consumers in the form of lower prices. It also points out that concerns of a large overall increase in consumer prices is overblown, and that it will not have an enduring effect on the inflation rate. Ultimately the report concludes the tax reform will serve the long term interests for Ontario. According to the press release, positive impacts of a single sales tax, when combined with other announced tax reforms will include: • Cutting the marginal eﬀ ective tax rate on new investment in half • Encouraging business investment in Ontario and the creation of jobs • Increasing competitiveness of Ontario business • Removing layers of embedded taxes in goods and services throughout Ontario valued at roughly $5 billion ASK US ABOUT OUR SIXTY DAY BUYER’S ASSURANCE WARRANTY ON SELECTED MODELS

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Kenworth Introduces T470 Body Builder Manual

enworth Truck Company has produced a Kenworth T470 Body Builder Manual to help support body builder installations on the new T470 truck model. The Kenworth T470, which recently went into production, is for snowplow, dump, mixer, winch, refuse, and other heavy front-axle vocational and municipal applications. The Kenworth T470 Body Builder Manual features detailed information on vehicle dimensions, ride heights, suspension layouts, ground and power take-off (PTO) clearances, and frame layouts available for the T470. The T470 manual contains sections on safety and compliance, dimensions, body mounting, frame modifications, electrical system and routings. The Kenworth T470 has a gross vehicle rating (GVW) ranging from a heavy Class 7 vehicle at 33,000 lbs. up to a light Class 8 truck at 68,000 lbs. The new model features a 9-liter Cummins ISL engine with 345 hp and 1,150 lb-ft of torque, and a range of manual and automatic transmissions. The vehicle offers full parent rail extensions, delivering maximum resistance to bending moment (RBM) from one end of the rail to the other. Front axles are rated from 12,000 to 22,000 lbs., single rear axles from 21,000 to 26,000 lbs., and tandem rear axles from 40,000 to 46,000 lbs. The more than 100-page Kenworth T470 Body Builder Manual is useful when specifying a vehicle, especially when the body builder is involved in the vehicle definition and ordering process. Professional body builders often provide valuable information that may help reduce the cost of the body installation. Contact your Kenworth dealer to obtain a copy of the manual, or visit the special New Kenworth T470 section at www.kenworth. com, and click under body builder manual.

Thermo King Launches Cellular Version of TracKing Asset Tracking and Management

hermo King has announced the launch of the TracKing cellular web enabled temperature management system. This new system will complement the existing TracKing satellite system. TracKing is a wireless asset management system which provides the ability to real time monitor and track untethered units in a fleet. Utilizing cellular, satellite and Internet technology, TracKing also has the ability to interact and control. All of this is available on demand, from almost any location, 24 hours a day, 365 days a year. TracKing provides the ability to monitor an entire fleet's actual position and route history at regular intervals, or on demand. It provides the pertinent information needed to schedule, control and manage operations of any size, and improves overall asset utilization and fleet productivity. TracKing also provides added security. With its alarm and notification features, along with the mapping and dealer locator, TracKing can greatly reduce losses and risks by ensuring that temperature sensitive products are transported at the correct temperature. These risk reductions may even qualify for reduced insurance rates. Food safety and freshness are also enhanced, driving greater customer satisfaction and greater profits for fleet owners. TracKing cellular works best for local and regionaldistribution customers, and TracKing satellite is the choice for cross country carriers and rail customers. Applications for both systems include frozen and fresh produce, meat, packaged foods, dairy, pharmaceutical products, flowers, ice and sensitive equipment and machinery. TracKing allows for monitoring through a secure website where all data is available, eliminating the need for costly software. Remote diagnostics on demand are provided along with multiple reports to improve efficiency. Mapping of vehicle locations is available with both systems, and geo fencing within the maps is available on the cellular system, along with the ability to monitor route history within a fleet at predetermined intervals or ondemand.

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Daimler Trucks North America Adds $9,000 Surcharge for 2010 Cummins ISX15 Engine and SCR Emissions Technology

aimler Trucks North America will offer customers their choice in EPA 2010-compliant engines and emissions technologies from both Detroit Diesel and Cummins. A $9,000 surcharge will be added to vehicles with Cummins ISX15 engine and emissions technology. Providing both Cummins and Detroit Diesel BlueTec as SCR emissions technology options positions Daimler Trucks North America with the best engine lineup in North America for 2010 and beyond. As previously announced in August 2009, vehicles equipped with Detroit Diesel BlueTec emissions technology and DD15 and DD16 big bore engines, as well as the mid-bore DD13, will be offered at the same $9,000 surcharge per vehicle. A surcharge of $7,300 will be added for the Cummins ISC8.3 engine, and $6,700 will be added to the price of vehicles equipped with Cummins ISB6.7 engines. The surcharges reflect costs associated with adding selective catalytic reduction (SCR) which has been proven to significantly improve fuel economy compared to EPA 2007 engines while reducing long-term operating costs and meeting the stringent, near-zero emission standards set by the U.S. Environmental Protection Agency (EPA) that take effect January 1, 2010. SCR is an emissions technology that treats NOx emissions downstream in the exhaust so that the engine can be tuned to run more efficiently and economically. SCR technology consists of an after-treatment catalyst system that allows engine exhaust to be treated with a nonhazardous fluid known as diesel exhaust fluid (DEF) that reduces harmful NOx into simple nitrogen and water.

Peterbilt announces availability of natural gas powered aerodynamic and vocational vehicles

eterbilt Motors Company has announced that the company is taking immediate orders for the production of its vocational and aerodynamic vehicles powered by compressed and liquefied natural gas (NG). The Model 365 and Model 384 will be offered with the Cummins Westport ISL G and built at Peterbilt’s truck manufacturing facility in Denton, Texas. “Our Models 365 and 384 are examples of Peterbilt’s commitment to delivering products that will reduce harmful emissions and provide the performance and overall value our customers need,” said Bill Jackson, Peterbilt General Manager and PACCAR Vice President. “These two NG powered platforms join Peterbilt’s three medium duty hybrid electric vehicles currently in production to offer the widest range of environmental friendly options to our customers.” The Peterbilt Model 365 NG features innovative solutions to improve ride and handling, enhance weight distribution as well as maximize performance and profitability without sacrificing overall efficiency. The Model 365 NG is equipped with the powerful ISL G providing a 320 horsepower rating and 1,000 lb-ft of torque.The Model 365 has a 115” BBC, and is available in both set-forward and set-back axle configurations and sets the standard for quality, durability, productivity and environmental responsibility. Cummins Westport’s ISL G natural gas engine for heavy-duty Class 8 trucks allows trucking fleets to move to lower cost, domestically available natural gas and/or biogas while offering industry-leading emissions, including lower greenhouse gas emissions, than comparable diesel engines. Based on the Cummins ISL diesel engine with cooled EGR, the NG version integrates robust diesel components into an engine specifically designed for alternative fuels and offers similar horsepower, torque, and efficiency as the base diesel engine it is replacing. The engine is certified to the toughest global emissions standards and meets U.S. EPA and CARB 2010 emissions standards today. The Cummins Westport ISL G engine can be fuelled by either a compressed natural gas (CNG) or liquefied natural gas (LNG) - both are cost effective, low carbon, and low emissions fuel - and is available with a 320 horsepower rating and a 1,000 lb-ft torque rating for heavy-duty port, freight and vocational applications. CNG or LNG fuel tanks can be configured to suit customer applications and range requirements.

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Navistar and Caterpillar Announce Global Truck Joint Venture

avistar International Corporation and Caterpillar Inc. have closed a joint venture transaction resulting in a new company, NC2 Global LLC, to serve the global commercial truck market. Navistar and Caterpillar first announced plans to form a joint venture in June 2008 and have identified the leadership team of the new entity that will establish its headquarters in the Chicago area. “Together, Navistar and Caterpillar have moved this project from concept to reality in little more than one year,” says Al Saltiel, president of NC2. Saltiel brings a wide range of global distribution and marketing experience to NC2. As vice president of Marketing and head of Navistar’s marketing efforts since 2004, Saltiel was responsible for all brand, product and pricing strategy. Prior to joining Navistar, he held key senior marketing positions at Sony Electronics, Jaguar, and Ford’s Premier Automotive Group. Bob Iacullo has been named chief financial officer for NC2. Formerly Business Resource Manager for Caterpillar’s Infrastructure Product Development Division, Iacullo also held several executive positions in finance at Motorola. “NC2 will produce and market a full line of commercial onhighway trucks for markets outside of North America,” says Saltiel. “Customers will benefit from the unparalleled depth and scope of support provided by Navistar and Caterpillar’s global dealers.” Navistar and Caterpillar each have named three people to

NC2’s board of directors. Caterpillar Group President Doug Oberhelman will serve as Chairman of the Board, and Navistar Truck Group President Dee Kapur has been named lead director from Navistar. “The formation of this joint venture represents a long-term strategic decision,” Oberhelman says. “Despite the current challenges facing the global economy, both Caterpillar and Navistar are dedicating the right people and investing significant resources to ensure NC2’s long-term success in the global on-highway truck market.” NC2 Global Manufacturing and Distribution Venture As previously announced, the 50/50 joint venture will develop, manufacture, and distribute commercial trucks with an initial focus on markets including Australia, Brazil, China, Russia, South Africa, and Turkey. NC2’s product line will feature both conventional and cab-over truck designs and will be sold under both the CAT and International (Navistar) brands. North American Venture Separately, Navistar and Caterpillar continue to work on design and development of a new proprietary, purpose-built, heavy-duty CAT vocational truck for the North American market. The trucks, manufactured in Navistar’s Garland, Texas facility, will be sold and serviced through the CAT North American Dealer network. Caterpillar vocational trucks are scheduled for full production in mid 2011.

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Arrow Truck Sales announces new

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rrow Truck Sales Canada is pleased to announce the roll out of their new CLOSED END LEASING PROGRAM which is being offered in Canada for the first time ever. “We are very excited about being able to offer this program in Canada. This opens a lot of doors with larger, well established fleets looking to upgrade or expand with as little out of pocket as possible.” states Frank Oliveira, Vice President Arrow Truck Sales Canada. “Clients can get SIGNIFICANTLY more truck versus an OPEN ENDED LEASE, with little or no effort at the end of the lease. They can literally ‘walk away’ from the truck at the end of the lease, just like renting a truck.” In addition, a CLOSED END lease can be treated as “OFF-BALANCE SHEET”, which appears more favourably to other creditors. Arrow’s new CLOSED END leasing program is a WALK AWAY lease program, where Arrow guarantees the residual value of the truck at the end of the lease. Instead of paying the lease down to a value of zero, the lease payments are structured towards the value of the truck that Arrow has guaranteed to the leasing company, at lease expiration. “The difference goes in the client’s pocket” quotes Adam Davy, Toronto Branch Manager. “A closed end lease is essentially only paying for the portion of the truck that is used during the lease. Volvo products work well with this program because of their reputation for quality and strong residual values.” Since this is a first for Arrow Truck Sales in Canada, there

is unfortunately a limited amount of money earmarked for the program. “We have already agreements in place with some premier clients and expect to have some mid-sized & larger fleets knocking on our door soon. We will only be able to offer this program until the money runs out.” says Rob Nusca, Toronto Assistant Branch Manager. “I suggest you call now.” Arrow Truck Sales Canada is a Volvo Group Company and has a large supply of late model Volvo tractors in stock that qualify for this program. The program is ideal for fleets looking to grow or replace their fleet with a minimum of 10 matched units. Key points to remember: 1. Lower down payment / monthly payment 2. Walk away lease / no hassle return 3. Large supply of matched trucks 4. Off Balance sheet accounting Contact Arrow Truck Sales at 800-749-2396 for more info.

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Mack Celebrates Opening of New World Headquarters in Greensboro

The Mack Bulldog and a Titan by Mack model pose in front of the new World Headquarters of Mack Trucks, Inc. in Greensboro, N.C. Mack held a grand opening of its new headquarters on September 3, 2009 to celebrate its arrival in the Piedmont Triad of North Carolina.

ack Trucks, Inc. recently celebrated the grand opening of the new Mack World Headquarters on National Service Road in Greensboro. The company marked the establishment of its new base of operations with a celebration that included a display of modern and antique Mack trucks, tours of the new headquarters, presentations on Mack’s history and accomplishments, and contests for employees. And since no celebration of Mack is complete without the company’s world famous mascot, an eight foot tall gold statue of the Mack Bulldog poised in front of the new headquarters was also unveiled. The event also marked the official opening of the Mack Shop located in the new headquarters and open to the general public. The store sells officially licensed Mack merchandise. Mack moved its headquarters to Greensboro as part of a restructuring plan designed to improve organizational efficiency and competitiveness. As a Volvo Group company, many of the corporate support functions Mack relies on such as human resources, information technology, financial services and logistics are already based in Greensboro, where they support other Group companies in North America. The Volvo Group’s roots in Greensboro go back to 1981. “Establishing Mack World Headquarters here in Greensboro alongside our support organizations will make us a more efficient, agile, and cost-effective organization in almost every aspect of our business, from product development to aftermarket support,” said Dennis Slagle, Mack president and CEO. Mack’s World Headquarters houses executive offices, as well as sales, marketing, international operations, dealer operations and other departments. Other functions, including technical and customer support, are located in nearby facilities on the Greensboro campus. As a result of the same restructuring plan, production of all Mack trucks has been consolidated at the Macungie Assembly Operations in Pennsylvania, just outside of Allentown.

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ROAD TODAY l OCT 2009

New Emerging Business Trends - I By Dara Nagra

he new era of high-technology, global competition, demanding customers, high-performance systems, and concerns for ethical behavior and social responsibility has enforced the need for an applied discipline based on scientific methods that uses a contingency approach, recognizing that management practices must fit the situation. This is the reason that organizational behavior has gained such a momentum in every organization. The new and emerging trends in the organizational behavior in respect to todayâ&#x20AC;&#x2122;s competitive and global market that have been affected by the new corporate realities of globalization, increasing workforce diversity, and demands for high performance in its variety of forms. A crucial reaction to these trends has been the emergence of a new breed of organization, the high-performance organization, HPO. The new economy is competitive, global, digital, Net-centric, and knowledge based. HPOs in this economy are ones with leadership that understands new developments, set high moral standards, unlock the full productive potential of human capital, and embraces opportunities for creativity and innovation in the very organization of work itself. In this article I will review the concepts of globalization, work force diversity and high performance organization before discussing their impacts on different organizations and work places. Globalization During the 1990's, the new demands of international competition and dramatic advances in technology-the forces of globalization - have changed substantially the nature and operation of the "market place", and how production is organized, in many industries across the world. Individual enterprises are now being required to innovate to provide "the right product, at

the right price and time". The globalization is placing considerable demands on employers and their enterprises to develop and implement new strategies, structures and processes. There is an increasingly strategic role for organizational behavior (OB) within the enterprise, as much of what has to be done involves significant changes to traditional practices in this and the related area of human resource management (HRM). This new approach is based on a High-Performance Organizations range of OB and HRM practices directed A high-performance organization is to improving the flexibility and skills of the designed to bring out the best in people workforce, within an environment which and achieve sustained high performance emphasizes communication, cooperation while creating high quality-of-work-life and trust between managers, workers and environments. The key components of HPOs include valuing people as human their representatives. assets, mobilizing synergy from teams, Workforce Diversity Workforce Diversity describes how utilizing appropriate technology, focusing people differ in such respects as age, race, on learning and being customer drive. ethnicity, gender, physical ability, and HPO promotes total quality management sexual orientation. It also refers to policies (TQM) to ensure that the organization and and practices that seek to include people all of its members are committed to highwithin a workforce who are considered quality results, continuous improvement, to be, in some way, different from those and customer satisfaction. Now that I have discussed the concepts in the prevailing constituency. Managing of globalization, workforce diversity, and diversity is a comprehensive process for high performance organizations, I will developing a workplace environment that is review their impacts on the managerial productive for all employees. It is inclusive, practices and the organizational behavior rather than exclusive, and addresses in the upcoming edition of Road Today, so workplace behaviors and understanding stay tunedâ&#x20AC;Ś.! differences. The challenge is to ensure that the systems, policies, and practices with the organization do not benefit any one Dara Nagra is CEO of Avaal group over another, Technology Solutions - a premier and that the differences solutions provider company serving the each employee brings trucking industry. Dara has completed to the organization are MBA specializing in Technology respected, and used to Innovation from Lansbridge University enhance the company and has over 14 years of management capacity, strength, experience in IT industry. He can be service and adaptability reached at 416-821-2199. as an organization.

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ROAD TODAY l OCT 2009

My Rant on the Border and Free Trade By Fred Watkin

ood day everyone – now that the kids are back in school and summer has worked its way past us, the realities of work come back to the forefront. This month I wanted to write a bit about the border and labour issues. At some point or another, they are going to impact each one of us. On top of ever changing government regulations and policies, the trucking industry has had to respond to changes in its operating and market environments. Increased operating costs through fuel, road taxes, tolls, insurance etc, are all dinging the bottom line for both fleet operators and owner operators, as well as a continuing shortage of qualified drivers. These changes created challenges that have contributed to changes in the way trucking firms and their drivers operate. When the Free Trade Agreement (FTA) was touted many years ago, the overall goal was to remove the tariffs between Canada, the United States and Mexico, and to ensure free flow of goods throughout North America. The FTA and subsequently NAFTA have had a large impact on the Canadian trucking industry. One of the reasons for creating a free trade agreement in the first place is to increase trade and the flow of goods between countries. In Canada, the dollar value of exports to the US and Mexico increased by 87% from 1993 to 2002; an increase of $100 billion to the US alone. This has been a boon for the trucking industry because about 70% of all trade between Canada and the US travels by truck (Transport Canada 2001). Free trade made it easier for all carriers to move between Canada and the U.S. It was now possible for Canadian firms to expand into new markets and take advantage of new opportunities. On the other hand free trade and deregulation also made it possible and desirable for U.S. trucking firms to compete in Canada. Increased competition from U.S. firms, among other factors, has contributed to a significant number of business closures and consolidations by Canadian trucking companies competing in the cross-border market, particularly in the LTL sector where there is a high 22

Commercial vehicles at the primary inspection line. Image courtesy : CBSA

capitalization requirement due to high infrastructure needs. The cross border transportation market has become a very important segment of Canadian trucking industry and will likely remain that way even as Canada increases its trade with Asia. The majority of growth in our Canadian trucking industry has been on the north-south routes rather than east-west. Nearly two thirds of Canadian for-hire carriers participate in cross-border movement. With the challenges inherent in cross-border shipping, the Canadian trucking industry needs to address them in order to remain competitive. One of the issues is that increased cross border activity has placed additional regulatory compliance burdens on Canadian carriers. Canadian carriers operating in the United States are subject to U.S. law not only while they are in the U.S. but while in Canada also. For example, U.S. law requires that all commercial drivers driving in the United States be subject to a drug testing and drug awareness program. Any Canadian carrier operating into the US therefore must establish a US DOT approved drug testing plan and require all drivers to be tested before they go into the U.S. Since September 11, 2001, border clearance procedures have increased and become more stringent. While this has always been an added cost and barrier to ROAD TODAY l OCT 2009

transportation between Canada and the U.S., these new procedures have built on the then primarily customs-related duties and focused more on increased scrutiny of driver qualifications and more intensive and more frequent inspections. These customs and security programs include: • C-TPAT: Customs-Trade Partnership Against Terrorism. This program offers expedited customs clearance of imports for companies whose facilities, processes, and supply chains are certified by Customs as being secured against terrorism. • FAST: "Free and Secure Trade" program. An initiative that pre-approves truckers for expedited clearance at the U.S.Canada border. Through this program registered drivers can be cleared with greater speed and certainty. • ACE: Automated Commercial Environment. New regulations in place require carriers to provide customs with electronic filing of inbound bills of lading 1 hour prior to arrival the shipment arriving at the border. U.S. border security measures for the foreseeable future will continue to have a major impact on Canadian carriers transporting goods into the U.S. Added to this mix there are also additional labour issues that relate to drivers. The border issues have impacted on the industry's driver shortage. Border

waits were always a concern, and many drivers do not want to deal with the difficulties associated with customs and the new border security requirements or adjust to new regulations and initiatives. With growing trade relations with the U.S. the demand for cross border shipments has increased and therefore the need for drivers has also increased. This means that there will be a continuing problem for the trucking industry to find qualified and willing cross border drivers. An interesting result of these stricter requirements is the levelling of the playing field. Carriers which comply with safety and driver regulations with respect to drugs, alcohol and criminal record checks generally complain that they are at a disadvantage in competing with carriers which do not fully comply with these requirements. Stricter enforcement of such regulations at border crossings will penalize carriers with less compliance by making these carriers endure more frequent and longer border processing times, pay penalties or be denied entry. Another important challenge facing carriers and truck drivers will be to try and transfer these increased border costs on to shippers. For competitive reasons many carriers are not directly charging shippers for the extra costs incurred as a result border processing and congestion delays. Consequently, drivers who have to spend extra time at the border are also not receiving added compensation. "According to labour surveys, wage-earning truckers worked an average of 47 hours per week in 2004 and 39% of them worked more than 50 hours per week. Truckers in for-hire trucking had an even longer workweek. It averaged 50 hours, and for one-quarter of the drivers it was 60 hours or more. In general, this finding is due to the fact that this segment includes a larger proportion of long-haul truckers." (Dube and Pilon, 2005). These figures may underestimate the actual hours worked by long-haul truckers. Since they represent the number of hours usually paid or contracted they tend to reflect the official number of hours entered in logbooks which often exclude much of time spent not driving. Waiting periods, mechanical inspections and customs inspections are typical examples of activities often entered in logbooks as rest periods. In a future issue, I would like to share some of your experiences at the border, processing paper, or just general on-the-road concerns. If you have a favourite truck stop, let me know. This column is for you, the professional driver, and I am hoping to provide a balance of articles that gives you insight, humour, and helpful tips for your careers. Please send me feedback to truck@ watkinassociates.com and I will gladly use your tips. Happy and safe trucking everyone!

Fred Watkin CA is principal of Watkin & Associates and provides personalized tax and accounting services to the dedicated owner operators and fleet operators in the trucking industry. He has several years experience in public accounting and is based in the Brampton area.

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ROAD TODAY l OCT 2009

Built the RIGHT way…..from the ground up W

hen I met with Raj and Predeita Mahadeo at their business I was immediately struck with the honesty and sincerity of a couple who are good together in life and in work. They reflected what everyone should be like when it comes to running a successful business, in their case a service and repair business. Mississauga Bus Coach & Truck Repairs Inc. specializes in Engine and Transmission Rebuilding, Electronics and Diagnostics. They have grown rapidly in a few years from the humble but honest beginnings in 2004, just 5 years ago. That’s when Raj made the brave decision to start his own business in the engine electronic repair industry. This was not easy, but it was the right one. From the one ‘employee’, Raj himself, it has now grown to more than 15 employees today and no doubt will continue to grow. This posed a problem, 8,000 feet of the current space and 15 employees and all the trucks just wasn’t going to be enough. So they just moved from the previous 8,000 square feet of space to over 24,000 square feet of impressive office and repair area located at 1250 Midway Blvd. in

Mississauga. And if you want to imagine that, take 15 trucks AND 9 buses and put them in the repair area to be serviced and add to it the office, parts sales and tool room area in the front and you will have an idea. Outside there is ample additional space for parking trucks, buses and coaches. Why did they have to expand? Because of GROWTH, exponential growth, in an industry and at a time, when other companies are talking about downturns, layoffs and cost cutting. They have grown because over 10 municipalities and transit authorities in the area have awarded them contracts for the service and repair of their buses and coaches. For their valued customers they go above and beyond, by offering pick up and return to municipalities and transit authorities across the region. They are so happy to be able to be in their new facility in the hub of the trucking industry, in the 401 and Dixie Road area that they invited all their customers and industry members to come out to their open house on the 25th of September 2009. They were

Raj and His Team 24

ROAD TODAY l OCT 2009

happy to have over 200 attend and take a tour of the expanded facilities. By all accounts, those who had never been there before were impressed. In addition, the personality of Raj, his dedication to client service and high level of care, was reflected through his staff of office employees and fully licensed and certified technicians. If you were not able to be there, be sure to contact them to drop in and visit their impressive facility. They are open 7 a.m. to 11 p.m. weekdays and 7 a.m. to 5 p.m. weekends. The Company’s ‘resume’ is impressive and repairs and services all the following Engines: VOLVO, CATERPILLAR, CUMMINS, DETROIT DIESEL, MACK, MITSUBISHI and MERCEDES. They are fully updated and equipped for any electrical, diagnostic and trouble shooting on engines and transmissions using the latest computer programs, and that includes on Allison Transmissions, and fully trained for Nova Bus and Prevost Car Coaches. For those who have seen the new location, there was a noticeable empty and barren area at the front of the service area. Well this area will not be empty for long because in November they are welcoming the arrival of the DYNO! This state of the art equipment is often only seen on TV shows. Raj says it is the first one in a facility like this in Ontario. It is able to take a diesel engine and transmission and put it through its ‘paces’. That means they can actually simulate that engine and transmission ‘running down the road’ and be put under full loads as if 80,000 lbs is being hauled by it. If they test a power train on the DYNO they know it was tested! You can trust that. Again, this will set Mississauga Bus, Coach & Truck Repairs Inc. head and shoulders above other service and repair facilities in the transportation industry! But this only reflects again that this business was built right, from the ground up! - Steve Alford

ROAD TODAY l OCT 2009

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ROAD TODAY l OCT 2009

PM announces expansion of border crossing facilities at Sault Ste. Marie International Bridge

ravelers who rely on the Sault Ste. Marie International Bridge will be able to count on reduced traffic congestion and improved border security thanks to a major expansion and redevelopment of the bridge’s Canadian Customs Plaza announcement made by Prime Minister Stephen Harper. “Our government believes that Sault Ste. Marie holds tremendous potential as a centre of expanding trade and commerce between Canada and the United States,” said the Prime Minister who was joined by Minister of Transport John Baird and Sault Ste. Marie Mayor John Rowswell. The Sault Ste. Marie International Bridge, which connects Ontario and Michigan, is a vital corridor for the region’s trade and tourism and is crucial to Northern Ontario’s economy. Approximately $1.8 billion in trade crosses the border here each year, 70 per cent of which are Canadian exports to the United States. It is also Canada’s tenth-busiest passenger crossing; in 2008 it handled over 1.5 million passenger vehicles. The Sault Bridge project includes the expansion and redesigning of the existing Canadian Port of Entry located within the bridge’s Customs Plaza. The project will include the construction of new commercial and travelers’ examination

facilities and a new inspection lane for buses. The project will also include new facilities designed to take advantage of the NEXUS and Free and Secure Trade (FAST) frequent traveler programs. The project is due to begin in the fall of 2009 and be completed by 2014. Work on the Plaza will be timed to minimize disruptions of existing bridge traffic. Federal funding for the expansion and redevelopment of the Canadian Customs Plaza is conditional on the project’s meeting all applicable federal eligibility requirements under the Gateways and Border Crossings Fund and adherence to all other federal requirements.

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ROAD TODAY l OCT 2009

Avaal Technology celebrates the completion of its 41st Dispatch Specialist Course Batch

innovative techniques to effectively launch vaal Technology Solutions recently and operate small to large scale trucking hosted graduation ceremony for its companies with an emphasis on strategic logistics training programs. The ceremony business management. Key modules include included graduates from the 41st batch of freight matching, route optimization, border Dispatch Specialist Course and the Fast Track crossing, and obtaining freight contracts. Freight Forwarding Course. Avaal’s Fast Track Freight Forwarding The successful graduates from the Course opens a new avenue for businesses to ceremony included: Ramandeep Brar, Chief Guest Parvinder Singh maintain a well trained staff while minimizing Manpreet Singh, Hayden Andrews, Sandeep (2nd from R) employee downtime. The program was Singh, Manvirinder Kaur Sandhu, Michael developed from the ground up to answer the Yu, Tina Verlysdonk, Neil Wang, Parvinder concerns of freight forwarding professionals Khattra, Manjinder Bajwa & Rajinder Khehra. about skills shortages in the supply chain and The graduation ceremony also featured guest logistics industry. Topics covered include details speakers Parvinder Singh from Homelife of logistics operations such as documentation United Realty Inc., Melroy Coelho and David requirements in transportation by road, rail, Khan from Trans Core Link Logistics Corp., water and air; warehousing, international Vikas Gupta from Arrow Truck Sales and Dr. trade, customs clearance, insurance, importRanvir Sharda as Master of Ceremonies. Group Photo export documentation, and marketing. The Dispatch Course has successfully Avaal is a recognized Private Career graduated many students, and continues to gain tremendous momentum throughout the trucking industry. College by the government of Canada and students may be eligible The graduating students took part in a 4-day program where they for government assistance. More information about educational experienced both classroom and actual hands-on job training to programs and logistics services can be obtained by visiting the prepare them for their future careers. The course modules introduce company website www.avaal.com.

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ROAD TODAY l OCT 2009

Hammer Down By Bruce Outridge

ammer Down! What does that mean to you? Most of us enjoy that term with many others such as “Git R Dun”, or “Gas on it” which have made our industry one with so much flavour. As most would guess it means to get going and in a hurry; but is that the only way to use it? Maybe in slang it is, but in the real world it may be a command, especially in the carpentry industry such as put your hammers down. That being said, I believe the phrase “Hammer Down” should mean to rest, to hammer down the truck, or shut it off. Think about it. When was the last time you really took some time off and recharged your batteries properly? Are you getting enough sleep during the week? Now, I am not talking about being off to change the oil on the truck or that week long vacation with your wife, four kids, and two dogs and your son’s pet snake. You know the one that got away from the campsite with total chaos for two days straight. No, I mean some time where you don’t think of anything but where you’ve been and where you’re going in life. It’s not easy; it takes a clear head, a comfortable space and the right attitude. It’s best done while doing a hobby or something you really enjoy doing. Now, I am not saying you need to take a month off or anything like that. Even a day will work, if it’s done right. Remember you’re taking stock in some serious areas of your life. That being said, this is a good idea even if you’re not planning on revising your whole life. Driving is a stressful job even in the best conditions. You need to be able to power

down to keep yourself at your best. There are great demands in trucking with time schedules, traffic, and family commitments among other things. If you cannot release that stress, you will kill yourself; whether it sense of importance. Find out how your be a heart attack or a stupid move on the body works so you can adjust your pace roadways. The best thing to do is to focus to your schedule. For instance, I am not a on what’s really important in life. When I night driver, never have been, yet half of my was young in my career, I always marveled career I spent driving at night. I never adat those guys that could separate dedication justed my schedule to fit my body’s style of and time and slept whenever they were working. It took a lot of years to figure that tired instead of pushing the envelope. I was out. Some guys love night driving and that’s one of those alarm guys, never getting quite great. Now that I look back on my career, I as much sleep as I should have gotten, but notice I always got really tired around 10:00 I was on time. PM at night. I used to go to bed and guys How important was that time slot, would say, “Come on, let’s go its early!” sometimes I sat for hours waiting for a They would end up going on without me. backhaul, but I was on time. Every once in a They would get almost to their destinawhile I was late because I overslept and I was tion, and then sleep. I would be waking up traumatized, but dispatch would just laugh. at 2:30 AM and driving for another four They knew that only happened a couple hours. That was my style. What’s yours? By times a year. I should have used those clues adjusting your schedule to fit your body’s a long time ago to get used to that program. internal clock, you will be operating at a In fact I adjusted my own internal program zone that is not as stressful as fighting with to make sure I left enough time so I would yourself every minute of the day. It may just not be rushing and putting myself at risk. keep you out of the ditch and your way to Back then, I just kept going and even if I bigger and better things. had holidays, my wife and I would drive like truckers to Florida, stay Bruce Outridge has been in the to the last minute, and transportation industry for twenty ﬁve hammer back just in years. He now operates an illustration time for my load Monday and design business with his wife and morning. Relaxing, Huh! business partner Carmen. Please visit The point is you have to www.bruceoutridgeproductions.com power down so you can for more details. look at the bigger picture and develop your own

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ROAD TODAY l OCT 2009

Superior Propane Sponsors the Canadian Breast Cancer Foundation The new Superior Propane pink and white truck will deliver propane to customers in Ontario and a portion of all revenue generated from these deliveries will be donated to the Canadian Breast Cancer Foundation.

n support of the Canadian Breast Cancer FoundationOntario Region, Superior Propane has introduced a new pink and white delivery truck into its fleet; a sharp contrast from all of its other bright yellow vehicles. This new pink and white truck is the first vehicle of its kind in the Canadian propane industry. It will deliver propane to Superior Propane customers in Ontario and a portion of all revenue generated from those deliveries will be donated back to the Canadian Breast Cancer Foundation. Each time this truck makes a delivery, customers will receive a note advising them that the propane they have just received is helping to create a future without breast cancer. In addition to making propane deliveries, this truck will also be displayed at various tradeshows and events throughout Ontario. By featuring the pink and white truck at tradeshows and events, and having breast health information on hand, Superior Propane aims to help raise awareness about the disease. Superior Propane is committed to improving lives and the communities in which its customers and employees reside and this cause marketing relationship is a clear demonstration of that commitment. Breast cancer does not just affect those people living with the disease, but also their friends and families. With the debut of this new pink and white truck, Superior Propane is

proud to assist the Canadian Breast Cancer Foundation in their mission of creating a future without breast cancer. Superior Propane is Canada's largest and only national provider of propane and related services, which it provides to over 200,000 residential, commercial and industrial customers in over 180 communities. Superior Propane employs over 1,600 employees and delivers over 1.4 billion litres of propane annually. Superior Propane is a Canadian company that has been in business since 1951. It is headquartered in Calgary, Alberta and is a division of Superior Plus Corp. The Canadian Breast Cancer Foundation was founded in 1986 as the first organization in the country devoted exclusively to the funding of breast cancer research, education and awareness initiatives. The Foundation continues to blaze new trails in breast cancer and breast health by directing donor dollars to world-class researchers and clinicians who are contributing to groundbreaking progress in breast cancer prevention, diagnosis, treatment and care. Since 2000, the Foundation has directed nearly $60 million to the cause in Ontario alone as a result of fundraising initiatives like our signature event, the Canadian Breast Cancer Foundation CIBC Run for the Cure, hundreds of thousands of donors and the efforts of a committed volunteer network numbering in the thousands.

ROAD TODAY l OCT 2009

News in Pictures...

arper Power Products located at 10 Diesel Drive in Toronto organized a grand After Market Parts and Service Showcase event on the 15th September. The event was largely attended by industry patrons. Harper Power Products has been providing competitively priced products and an unwavering commitment to service excellence to its customers for almost 60 years. Whether it is spec'ing new equipment, re-powering or re-gearing your old equipment, emergency repair, parts and technical support or preventative maintenance - you can count on Harper Power Products to meet your needs. For more details visit www.harperpowerproducts.com

ince 1993, Solo Truck and Trailer Center has been your source for Truck and Trailer sales and leasing. The experienced and committed staff has the knowledge and ability to provide customized solutions and products to push your fleet to the next level. In a major expansion drive, Solo Truck & Trailer has now moved to a new facility located at 13352 Coleraine Drive in Bolton. The Grand Opening celebrations were held on September 16th and were well attended. For more details, visit www.solotrailer.com

ROAD TODAY l OCT 2009

New Bus Rapid Transit Service Moves Forward In Brampton

n September 18th in an outdoor groundbreaking ceremony, the Honourable Jim Flaherty, Canada's Minister of Finance, Linda Jeffrey, Parliamentary Assistant to the Ontario Minister of Transportation, and Brampton Mayor Susan Fennell launched the start of construction for Brampton's new bus rapid transit (BRT) service, and officially unveiled its new name — Züm. The day marked the one-year countdown to the launch of service along Queen Street. "Our government, under the leadership of Prime Minister Stephen Harper, invested in this project for several important reasons: to give residents in Brampton and its neighbouring communities more transit options, cut commute times and improve air quality," said Minister Flaherty. "With construction underway now, this project is helping stimulate the economy by getting the local community to work." (L to R) - Regional Chair Emil Kolb, MPP Linda Jeﬀrey, Federal Finance Minister The new Züm service shows that when we Jim Flaherty, Brampton Mayor Susan Fennell and Brampton City Manager Deborah work together we can put more people onto Dubenofsky at a groundbreaking ceremony to announce Züm, Brampton’s new Bus Rapid transit while creating much-needed jobs across the Transit Service province," said Parliamentary Assistant Jeffrey. "Brampton is proud of its reputation for being of understanding for Phase 2. This project is a part of FLOW, the a leader in public transit delivery," said Mayor Fennell. "Brampton Transit's new service — Züm — will link riders Government of Canada's transportation action plan for the GTA, to key transit hubs within the city and throughout the Greater designed to reduce congestion, cut commute times, help clear the Toronto Area, and provide residents with a frequent, reliable air and help drive the economy in the GTA. and affordable alternative to conventional urban commuting. We are confident that Bramptonians will see Züm as the new way to FLOW connect with people and places." The new BRT service will provide Brampton residents with a FLOW, the Government of Canada's transportation cost-effective alternative to driving while commuting within the action plan for the Greater Toronto Area (GTA), is designed city and throughout the Greater Toronto Area (GTA). to reduce congestion, cut commute times, help clear the air The Züm project will be delivered in two phases. The first and help drive the economy in the GTA. phase will be implemented between 2009 and 2012 with service being provided along the following corridors: It consists of key transportation infrastructure projects September 2010: Queen Street from downtown Brampton to that are being funded and built in the short to medium term. York University; In most cases, the projects are being cost-shared by the three September 2011: Main Street from Sandalwood Parkway to levels of government — federal, provincial and municipal. Mississauga City Centre; and September 2012: Steeles Avenue from Shoppers World to The projects were selected following consultations with Humber College. the Province of Ontario, mayors in the GTA, regional chairs, The second phase will be implemented by 2021 with new municipal councillors and various community groups. service along Bovaird Drive from the Mount Pleasant GO station in Brampton to Airport Road and with extensions to the initial This plan was developed to help enhance the quality of life three lines. for residents and help businesses increase efficiency by keeping The Government of Canada, the Province of Ontario and the people, traffi c and goods FLOWing in the largest metropolitan City of Brampton are equal funding partners in this $285-million area in Canada. project. The Government of Canada is contributing a total of up to $95 million for both phases of this project. Up to $53 million The FLOW transit infrastructure projects include the in federal funding is designated for Phase 1 of the project, and Brampton Züm project. an additional $42 million will be provided via a memorandum 34

ROAD TODAY l OCT 2009

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Lakshmi Mittal, the steel baron, made the NRI dream a reality when he became the third richest man in the world. Wonder if Mittal would have made it so big had he decided to package the recipe of his favourite mango pickle internationally? Maybe, maybe not. But many enterprising immigrants-tobe, in their quest to make mega bucks abroad, have started learning achaar, chutney recipes as well as the Yoga asanas, even before their visas get the approval stamp. A short-term crash course is all it takes to have the firangis eating out of their hands. Says Raj Suri, a media professional who has applied for immigration to

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Canada, “My wife is a software expert but I’m into the media line which is not so well-paying abroad. So I’ve signed up for Yoga classes and for the next three months I’ll perfect my asanas, so that I can make some money when we finally move.”

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‘Hindi movies are overrated’

Past allegations of underworld links, controversies down South, her failed relationships and a career in Bhojpuri films. BT gets actor Nagma in the hot seat... Actor Nagma’s not been around for a while. She has been travelling a lot and doing regional movies. BT caught up with the actor...

On keeping a low profile of late:

My sister Radhika is in America. I was holidaying there with my family. Apart from that, I was very much here, working. We’ve started an NGO that’s focussing on women and children’s issues. Also, I’ve been busy with Bhojpuri films. My first movie that released there was a blockbuster. What a lot of people don’t know is that Bhojpuri films have a huge market in UP and Bihar. One film is directed by Saroj Khan. In the other film I’m working

on, Amitabh Bachchan and Hema Malini will make guest appearances. There’s also a Punjabi film that I’m doing. Till now, I have worked in nine different languages and I want to work in the remaining languages as well.

Rumours that a top south star finished her career there: Nothing of that sort happened. These were different kinds of rumours.

What went wrong down south?

I had the number one position for 12 years in the South Indian film industry. There comes a point when you want to move on and do something different. I wanted to do Hindi films which I am doing. Just that at times I feel Hindi movies are overrated. Maybe because they give national and international fame. But regional movies emphasise tradition and culture. My Bhojpuri movies always have a social message.

It’s just that at that time I took a break, went into art of living, started teaching it. When you are on top and quit, speculations arise. It was my wish. I wanted to do something else.

Allegations about underworld links that came up sometime ago: Allegations are just allegations. It’s all a part of life. One has to take them with a pinch of salt. If I’ve done no wrong, I have nothing to worry about. The law will takes its own course, if it has to.

OUT OF ACTION? Actor Nagma

End of her political career? When the controversy

erupted, I was campaigning for the Congress. I consciously decided to step away from what I was doing. There were parliamentary sessions going on. But nothing about me came up or became an issue. I believe in doing my work. About a career in politics, if it has to, it will happen. I had never planned anything in life. As long as I live I would like to make a difference.

Personal relationships not working out:

I am truly blessed. As a person, I am completely satisfied and fulfiled. Each experience of mine has taught me to live life in a more enriched manner. I thank God for simply bringing each and every person into my life and teaching me the value of relationships.

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So also, with mint chutneys, kundru achaars, chicken tikka masala et al, the Great Curry Western has been initiated, in a big way. According to Sulakshana Arya, who runs cookery classes in Malad, “It’s interesting that in the last one year I have enrolled around 80 per cent students for the traditional cuisine segment. And out of these almost half of them are either in the process of relocating out of India or are planning to.” The logic is simple. When in the global village, sell your speciality. Agrees entrepreneur Sheryl Gonsalvez, who runs a garment business of Lucknow’s chikan work in Australia, “My craft is essentially Indian. And before leaving for Australia, I attended a sixmonth designing course in chikankari. Now I design according to what my clientele wants and then get the final garments finished in my workshop in Lucknow and sent back. I really lucked out by specialising in the very ethnic craft.” Strategising at the outset is another thing, hopeful NRIs do. Take for instance Vishal Mishra, a

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2010 Federal Budget Critical to Ensuring Trucking Industry Able to Capitalize on Economic Recovery: CTA Recommendations to Standing Committee on Finance would also improve environment and safety

avid Bradley, CEO of the Canadian Trucking Alliance has called for the introduction of measures that would not only help ensure that economy, which he said is currently very fragile, recovers but that Canadian businesses including the trucking industry are able to capitalize on economic renewal when it comes. Bradley’s comments came before the House of Commons Standing Committee on Finance which is preparing its recommendations for the 2010 federal budget. “Trucking is an essential component of the supply chain and a key facilitator of Canada’s trade,” said Bradley. “Therefore the trucking industry has an important role to play in terms of economic renewal.” CTA’s primary goal for the 2010 budget is to establish partnerships with government and mechanisms to accelerate the re-equipping of the Canadian truck fleet when recovery does take hold. “The trucking industry cannot provide the service the economy demands, or further enhance its environmental and safety performance, unless it is able to invest in the latest equipment and technology,” he said. “But, the problem is that the industry is in

no position to replace its aging fleet with new equipment, at least not at the rate we need to, because the industry simply doesn’t have the capital and credit remains extremely tight.” In his testimony, Bradley reminded the committee that the current federal government had made a commitment to reduce federal excise tax on diesel fuel by 50% over four years. That has not as yet happened and CTA is proposing to work with government on an alternate approach that would allocate revenues from the excise tax to accelerating the investment in new smog-free heavy truck engines and the GHG-reducing technologies and devices identified in CTA’s enviroTruck initiative. Bradley said “similar incentives or rebates should also be considered for the latest proven safety enhancement technologies including electronic on-board recorders, and vehicle stability systems. Mandates for many of these devices are already being considered in the US and Canada. We need to be ready.”

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ROAD TODAY l OCT 2009

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Brampton

Steve Robblee Wins Lucas Oil Sportsman Cup By Jamie Maudsley

teve Robblee needed to only take a green flag at Flamboro Speedway to capture his second Lucas Oil Sportsman Cup presented by Benson Auto Parts championship. He did that, and much more in the final round of the series. The night started off with qualifying, and Josh Wood set the fastest time on the session, with Shawn McGlynn second, Dave Connelly third, with fourth going to Jay Doerr, making just his second attempt in the series. Robblee almost didn’t make the green, as he hit the wall in qualifying, bending two rims and a right front shock. When the green dropped on the first 50-lapper Wood took command of the race, leading the opening laps easily before Doerr and Robblee started putting pressure on Josh. On lap 21, Wood slid high out of four and the duo struck, taking first and second. Doerr led Robblee until lap 40 when he had to head to the infield with the bottom of his car on fire. This would turn the lead over to Robblee, with Doerr being done for the night. Wood tried to pressure Robblee, but had to be very careful to protect second spot from pressure in the form of Brennan Didero and Matt Robblee. Wood would hold them off for second in the final 10 laps, while Steve Robblee went on to capture his seventh feature win of the 14 that make up the campaign. Didero would hold off Matt Robblee for fourth, with Cole Weber founding out the top-five. Robblee spoke about winning the race, and locking up his second series championship, “I messed up in qualifying and hit the wall, but we were able to get the car back together. It feels good to win another Sportsman championship. I think there are some pretty good teams running this series.” For Robblee in addition to his second Lucas Oil Sportsman Title, he was also able to capture his ninth Delaware Speedway Late Model crown, the JBM Leasing Triple Crown of events at Delaware, the NASCAR Whelen All-American Series Ontario Championship and currently sits fifth in the NASCAR Weekly

Racing Series National Championship. He reflected on his banner campaign, “We had a lot of luck this year, and had good cars. I think it’s pretty neat that we were able to do all that and finish in the top-five against guys from all over North America that race professionally. We just do it for fun.” The field would start straight up for the second 50-lapper, putting Steve on the pole, but his run to his first sweep of the season would come to a halt on lap nine when the transmission went on his car. Wood took over and paced the field without any competition until the halfway point of the race when Weber shuﬄed Didero out of line for second along with Matt Robblee and started to shave the gap that Wood had established. Weber reeled in Wood, and a lap 41 yellow would put Weber alongside of Wood for the restart, but Josh was able to hold serve on the restart. The yellow flew again on lap 44 giving Weber one more crack and it, and after a thrilling battle, Weber took control. Shawn McGlynn fought back from a spin earlier in the event to finish second, with Wood holding on to finish third. Didero and Brown rounded out the top-five. Matt Robblee was able to hold onto second in the point standings, by just three markers over Didero. Connelly finished fourth, with rookie Weber in fifth.

(L to R) Gerry Findlay, owner Abby Racing, Dave Wellman from Bluelake Biocleans, Ted Heggart, president Sylvite Lubricants and his wife share a lighter moment.

Corner

Road Today Truck Show

Hello Kids, This is your column. All you have to do is send us a colourful sketch of your favourite truck. For those who haven‛t seen a truck from close, just ﬂip through the pages of ROAD TODAY and you will ﬁnd many interesting pictures. Send in your entries with your name, age, grade, home phone and complete address by post to ROAD TODAY, #32-180 Wilkinson Road, Brampton L6T 4W8. Make sure that the entries are not mutilated or spoiled during the transit. The best entry received during the month will be published in the next issue of the magazine and the winner will receive a miniature Toy Truck courtesy The Toy Truck Place. All the Best!!!

May 29-30, 2010 Powerade Centre, Brampton

Winners of Trucking Quotient - 54 1. Bharat Bhushan 3. Kamalpreet Gill

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Participate in Trucking Quotient. The quiz includes questions, the answers to which are available in the magazine itself. So what are you waiting for! Read the magazine, answer the questions below and win prizes.

All correct entries received in time will be added to a draw. Four lucky winners will win a Miniature Toy Truck and their names will be announced in the Dec 2009 edition of ROAD TODAY. Incomplete and multiple entries sent in single envelope will not be included in the draw. The decision of ROAD TODAY management is ﬁnal and binding. Post your entry to ROAD TODAY, #32-180 Wilkinson Road, Brampton, L6T 4W8 or send us via email at contact@roadtoday.com mentioning the Quotient Number. Closing Date: 31st Oct 2009.

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Q2. Superior Propane has introduced a new pink and white delivery truck into its ﬂeet in support of A. Canadian Breast Cancer Foundation B. Canadian Red Cross C. Sick Kids Hospital Q3. Mack Trucks recently celebrated the grand opening of its new World Headquarters in

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A. Los Angeles B. Greensboro C. Washington

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Q4. Quick Truck Lube has opened a new location in A. Ayr B. Fort Erie C. Cambridge Q5. Brampton’s new bus rapid transit (BRT) service is called Züm A. True B. False

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ROAD TODAY l OCT 2009

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NRCan Announces Funding Pilot for Smartway Technologies

Laugh oud! OUT L

Government of Canada announces a $1-million pilot initiative to encourage the use of fuel-efﬁcient technologies for heavy-duty trucks

Defying orders

A judge scowled down at a repeat offender before him. "Didn’t I tell you the last time you were in my court room that I never wanted to see you in here again?" "Yes, your honour," the defendant replied. "That’s exactly what I told the police ofﬁcer, but he insisted I come in anyway."

he Government of Canada has announced a $1-million pilot initiative to encourage the use of fuel-efficient technologies for heavy-duty trucks. The initiative will partially fund successful applicants, up to $100,000, who install SmartWaySM certified technologies to increase fuel efficiency. “While this is a step in the right direction, the industry is still looking for a coordinated, dedicated program of rebates and appropriate tax treatments for all the aerodynamic technologies available to the industry,” says CEO David Bradley. The CTA has long promoted the application of rebates and tax incentives to encourage industry to invest in enviroTruck technologies to improve the fuel efficiency and environmental performance of commercial vehicles. "While there have been small programs here and there, what is lacking is a cohesive, targeted plan to achieve meaningful emissions reductions and improved fuel efficiency for industry that these technologies can make happen," adds Mr. Bradley. “Society’s environmental goals and the economic goals of the industry have never been more aligned.”

One-way drive

A man was driving the wrong way down a one-way street. He was stopped by a policeman. "This is a one-way street," said the ofﬁcer. "I know," said the motorist, "I’m only going one way."

Hard workers

A passerby noticed a couple of city workers working along the city sidewalks. The man was quite impressed with their hard work, but he couldn’t understand what they were doing. Finally, he approached the workers and asked, "I appreciate how hard you’re both working, but what the heck are you doing? It seems that one of you digs a hole, and then the other guy immediately ﬁlls it back up again." One of the workers said, "The third guy who plants the trees is off sick today."

Fairy tales

Son: "Mom, do all fairy tales begin with ‘Once upon a time’ and ‘long ago’?" Mom: "No dear, sometimes they begin with ‘honey, I was delayed at the ofﬁce...’"

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H1N1-The Swine Flu By Dr. Christopher H. Singh

s this year’s flu season approaches, days after the first symptoms appear. There are some very basic measures many health agencies around the It is important to seek medical attention that may help prevent you from catching world are warning the public about another if you experience any flu symptoms. Be or spreading the flu. Firstly, stay home and possible outbreak of H1N1. In this article I sure to tell your doctor where you have avoid crowds if you are sick. Also, wash am going to discuss what exactly it is as well traveled recently. Most cases of swine flu your hands thoroughly and frequently. Use as ways to avoid catching it. This article is do not require any medical treatment other soap and warm water, and wash your hands particularly important for professional than symptom relief which consists of for at least 30 seconds making sure to scrub truck drivers due to the fact that they are antiviral medication. It is important to start between your fingers and underneath your exposed to many different people in many treatment as soon as possible as antiviral nails. If soap and water are not available, different locations on a regular basis. alcohol based hand sanitizers are As a result of the transient nature What can you do to stay healthy ? a great alternative. Keep in mind of the business, it is extremely that the flu virus can survive for a important for drivers to be able to • Wash your hand soften with soap and warm water. few hours on surfaces such as door recognize the symptoms of this virus • Be sure to clean your hands after sneezing or coughing handles or countertops. This is very in order to prevent its spread. Let’s important for truck drivers who and after touching surfaces other may have touched. get started. frequent public places such as truck Basically, the swine flu is a strain • Keep an alcohal-based sanitizer handy at work, home stops. and in your truck. of the influenza A viruses that usually The good news is that most causes respiratory infections in pigs. • Cough and sneeze into your upper sleeve or a tissue, reported cases of the swine flu have It is possible for humans to catch this been mild in severity and responds not your hand. Dispose of tissues immediately. virus from infected pigs although well to treatment. With that being very rare. The virus that is causing said, there is no reason to panic. If the recent outbreak is actually a genetically medications are most effective if treatment you follow the simple prevention strategies new virus that is a combination of swine, begins within 48 hours of developing it will greatly reduce your chances of getting avian and human influenza viruses. This symptoms. infected. new virus is capable of spreading from If you do get infected with any flu Until next month, drive safely! person to person. The virus enters the body virus it is important to drink lots of liquids when you inhale contaminated droplets or to prevent dehydration. transfer the live virus from a contaminated In addition, you must get surface to your eyes, nose or mouth. plenty of rest to help your Dr Christopher H. Singh The symptoms of swine flu are very immune system fight the Chiropractor, runs Trans Canada similar to those of common flu viruses. infection. You may also Chiropractic at 230 Truck Stop in These include fever, cough, sore throat, consider pain relievers Woodstock, Ont. He can be reached body aches, chills, head aches and vomiting. such as Tylenol or Advil at 519-421-2024 Symptoms usually surface within five days to reduce discomfort. E-mail: csingh@cmcc.ca after exposure to the virus. The symptoms However, talk to you only last for about a week. A person infected doctor before taking any with this virus is contagious for about eight medications.

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PAVNEESH BHALLA Business & Transportation Specialist

Fred Watkin CA Chartered Accountant 4 Lisa Street Suite 314 Brampton, Ontario L6T 4B6 Telephone: 416-452-7007 Fax: 905-450-0719 Email: contact@watkinassociates.com

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