View with images and charts Consumer Banking: A Study on Eastern Bank Limited of Bangladesh About Eastern Bank Ltd The leading private sector bank in Bangladesh offering full rang of personal, corporate, international trade, foreign exchange, and lease finance and capital market service.
Eastern Bank Limited is the preferred choice in banking for friendly and personalized services, cutting edge technology, tailored solutions for business needs, global reach in trade and commerce and high yield on investments, assuring Excellence in Banking Services VISION: To become the bank of choice by transforming the way we do business and developing a truly unique financial institution that delivers superior growth and financial performance and are the most recognizable brand in the financial services in Bangladesh MISSION: • • •
We will deliver service excellence to all our customers, both internal and external. We will constantly challenge our systems, procedures and training to maintain a cohesive and professional team in order to achieve service excellence. We will create an enabling environment and embrace a team-based culture where people will excel. We will ensure to maximize shareholder's value.
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Openness We share the business plan. We encourage two way communications. We recognize achievements, celebrate results. Trust We care for each other. We share learning/knowledge. We empower our people. Commitment