View with images and charts General Banking Activities of EXIM Bank of Bangladesh Ltd. 1.0 Introduction “A Customer is the most important visitor on our premises. He is not dependent on us, we are dependent on him. He is not an interruption on our work, he is purpose of it. He is not an outsider of our business; he is a part of it. We are not doing him a favor by serving him; he is doing us a favor by giving us an opportunity to do so�. ----------- Mahatma Gandhi
The banking sector of Bangladesh played an important role towards economic growth. From the beginning of financial year 2003, Bangladesh Bank took initiatives in reforming financial sector. The importance of commercial banks in the country is inevitable. It is considered as the fuel harbor of the economy. Primarily, commercial banks are the one of the major sources of funds in the economy of Bangladesh. By borrowing money from the depositors and lending the same to the businessmen and others as loans and advances, they perform an important function. People and Govt. itself are very much dependent on the effective and efficient services provided by the banks in the financial markets of the country. Commercial banks act as financial intermediaries by performing the functions of mobilizing the funds and utilizing them in the proper way.