5. Resident Anecdotes The impact of the telehealth program on peoples’ lives can clearly be seen when looking at resident case studies and anecdotes. A selection of resident stories is set out below.
Ms. W (60s, female, African American) •
Ms. W shared with the RSC that she learned from the nurse that dehydration can impact blood pressure, and when her BP is high, the nurse has suggested she drinks more water.
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Ms. W “loves” the nurse and closely follows her advice.
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She also spoke about how the program can create a sense of community because it sparks conversation about health amongst friends that they might not otherwise be having.
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She mentioned the friendly competition she and her friends in the program engage in, which encourages them all to have better habits and talk about their health.
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Ms. W reports continued weight loss toward a healthier weight with improvements in her diet and movement.
Ms. H (60s, female, African American) •
Ms. H. spoke about how the TIPs program can help you age in place, as it can be an early warning sign for health issues that, if left unchecked, could potentially lead to the need for a higher level of care.
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The program is a great reminder to take medication - the nurse’s advice is helpful in controlling high blood pressure.
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She also discussed how the program can help you “take control of your health” which can lead you to taking control of other areas of your life and forming better habits.
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Ms. H spoke about how it can make you want to “stay home where you have control” and about the importance of being independent as you age.
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Ms. H participated in the COVID-19 vaccinated clinic that was held at Grace West and is fully vaccinated.
5. Resident Anecdotes
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