SERVICES GUIDE
About Us Ferguson Lynch provides web architecture solutions that inspire not overwhelm. We work closely with organizations to assess what role, if any, technology plays in solving an existing problem or realizing a vision. We listen, not dictate. We strive to build on existing investments. We start at your comfort level building trust through success. We stay with you as your vision evolves. Our innovations stress simplicity, sophistication, manageability, and beauty. Our experienced team delivers a full range of custom services – from assessing how IT enhances client outreach and establishes presence on the web to setting up knowledge management, distance-learning, and member collaboration centers. Ferguson Lynch offers development services in IOT Internet of Things, BIG Data Apps, Predictive Business or Process Analysis, Blockchain development, and Narrow Artificial Intelligence (AI) for ChatBots / Predictive Projects.
Ferguson Lynch IT Consultants and Web Architecture
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Information Technology Consulting We work with you to design, implement and maintain a broad range of solutions and services.
SOFTWARE AGNOSTIC DESIGN ASSESSMENTS Ferguson Lynch works with clients to understand what role technology can play in reaching their objectives. FL is software agnostic and familiar working with a wide range of open-source, proprietary and custom software—meaning FL is able to decide what software(s) best fit a clients needs. • Goal articulation: Envision the optimal end-product with the user in mind • Gap Analysis: Assess where you want to be and what’s needed to get there • Resource Analysis: Evaluate existing and desirable resources (technical, financial, and staffing) • Audience Analysis: Who are your priority constituents.
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DYNAMIC WORK FORCE & COMPREHENSIVE SERVICES Ferguson Lynch assembles uniquely skilled teams for each individual project, tailored to the needs of each individual client. FL provides comprehensive services each step of the way including: • Needs Assessment • Strategic Planning • Design Layout • Programming • Translation • Content Curation • Accessibility Compliance • Implementation • Training • Maintenance
ONLINE LEARNING • Online Course Design & Development • Learning Management Systems (Moodle, Articulate, WebCT, Blackboard)
SEARCH & ANALYTIC TOOLS • Online Research Development: Surveys, Questionnaires, Polls, Reports
· Smart/Digital Farming/Fishing
• Web Accessibility Compliance Inventory
• Online Staff Training
• Digital Dashboards
• Interactive Manuals
• Evaluation of web-based collaborative and educational systems
• University Accreditation Support
ONLINE COLLABORATION • Webinar support • Document development
• Online survey creation, dissemination and analysis, voting and polling • Statistical Reports
• MeetingSphere, Adobe Connect, WebX, Skype for Business
PROJECT SUPPORT • Funding Search • Grant Writing • Evaluation of existing information technology plans • Project Management
BIG Data Storage & Applications Predictive Business or Process Analysis to uncover · Hidden Patterns · Correlations · Market Trends · Customer Preferences
• Web-based Research Tools • Federated Search, Elasticsearch, Solr, Explorit • SEO
Blockchain Development · Smart Contract with Audit
• E-Newsletters & mailing lists • Global Translation Services
INTERNET OF THINGS (IOT)
· Track Healthcare Initiatives
WEB & PORTAL DESIGN
· Donations · Natural Recourses Monitoring
• Website Development
· Hyperledger
• Social Networking, Toolkits, Podcasting, Blogs, Wikis, Webinars
· Cryptocurrency Development
• Cross-Platform Harvesting (Drupal, Plone, WordPress) • Portal Development (Plone, Joomla, Drupal, Linux and Windows platform support) • Database Development (PhP, MySQL, Perl) • eCommerce (Donation systems, PayPal, Custom)
Narrow Artificial Intelligence (AI) · Chat Bots · Projects ICT4D (Information and Communications Technologies for Development)
• Web statistics and dynamic reporting (Link Validation, Automated Reports, Analytics) • Multi-Lingual Applications • Content Visualization Presentation
Ferguson Lynch IT Consultants and Web Architecture
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GIS/DRONE TECHNOLOGY
MARKETING & SOCIAL MEDIA TOOLKITS
• CMS/GIS Integration
• Content Management Systems
• Mobile Applications
• Content Syndication: RSS Feeds
• Content Curation
• Decision Support Tools
• Webinars
• Hybrid Solutions and Content Management
• Map Visualizations
• Social Networking Tools for Sharing and Outreach
• Online Research Services
• Digital Dashboards • GIS User Interfaces • ESRI Platform: ArcGIS Desktop, ArcGIS Pro, ArcGIS Online for Organizations, ArcGIS Server, ArcGIS Enterprise • Open Source Geospatial Software: Quantum GIS (QGIS), GDAL/OGR, PostGIS, GeoServer, GeoNode • Geospacial Data Management • GIS Analyst • Map and Cartographic Design • Spatial Analysis, Spatial Statistics, Modeling, Model Builder, Python, ArcPy • Drone operations, maintenance, indoor mapping projects • Drone Imagery processing workflows
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CONTENT MANAGEMENT
• E News, Blogs, Vlogs • Posters, Brochures, Marketing Materials
• Interactive Manuals • Library Development and Services
• Video Conference Support
• Editorial & Translation Services We translate site content into over 20 languages
• Identity and Brand Development
• Cataloging and Indexing
• Image Galleries
• Group Collaboration Moderation and Facilitation
• Web Statistics and Usage Reporting: know what works about your site and where • Website and portal development • Multi-media support • Customer research and targeting • Research, Analysis, Evaluation and Action Plans • Advocacy Toolkits
• Content Upload and Update Support • Database and records management
TRAININGS
PUBLICATION DESIGN & DEVELOPMENT
• On-Site and Web-based Training
ACCESSIBILITY COMPLIANCE • Website Review for a complete online compliance inventory
• Online Training Manuals
• Logo and Crest Branding
• Capacity-Building and Update Management
• Book Design & Titling
• Custom and shared Maintenance Packages with your in-house staff
• Book Jacket Design
• Consistent and ongoing support.
• Presentation Materials
• Print Training Materials
• Marketing Materials
• Built-in process for W3C regulation screening Updates and content are automatically converted to meet accessibility guidelines
• Webinars & Webinar Support
• E-Newsletter Template Design and Content Consultation
• All construction built with W3C compliance taken into consideration
• Multimedia Trainings
• Brochures
• Section 503 Compliance & Universal Access programming support (alt and meta tagging, transcription, captioning)
• WordPress Design and Development
AFFORDABILITY, ACCESS & SUSTAINABILITY
• Podcasting, VideoCasting Template and Project Design • Voice Overs
EDITING & TECHNICAL WRITING SERVICES
• RSS Feed Support
• History of working in rural and frontier environments with limited resources and infrastructure
• Editing, Reviewing and Proofreading
• Cultural Competency working with indigenous communities in the United States and Globally
• Technical PowerPoint Presentation creation
• Working in Remote Rural Communities and Low-Income Urban Communities
• Business Plan or Proposal Writing
• Word Processing • Technical Writing • Website Writing, Modification, and Promotion
Ferguson Lynch IT Consultants and Web Architecture
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IT Department in a Box Over the years, Ferguson Lynch has provided for Government, University, and NGO clients a tailor-made and flexible team capable of handling newly emerging technology challenges.
SAMPLE CLIENT LIST: USAID, Department of Energy, Fish and Wildlife Service, Center for Disease Control CDC, New Mexico Army Corp of Engineers, Homeland Security, World Bank, City of Albuquerque, Defenders of Wildlife, University of New Mexico, Colorado State University, University of Maryland, George Washington University, University of Nairobi, Bahir Dar University, Bureau of Indian Affairs, Indian Health Services, UNM Hospital, New Mexico State Forestry, Highlands University, New Mexico State Department of Health, New Mexico Water Authority, National Viral Hepatitis Roundtable, American Liver Foundation, US Department of Agriculture.
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SUPPORT RESULTS: TRAIN, SUSTAIN & MAINTAIN We are here for you and will provide consistent, timely, and ongoing support for all aspects of your solution: implementation, operation, and stability. We are proud of our record for client longevity. Many of Ferguson Lynch clients have been with the company for over two decades: evolving, learning, and expanding. For more information, visit us at fergusonlynch.com