July 2018
Welcome to the DFDS NEWS FLASH dedicated for selected International Tour Guides.
The entire DFDS team is dedicated to put all necessary efforts and passion in making the DFDS journey a memorable and positive experience for all our guests. This does not go without a close partnership and support from your side and we acknowledge the importance of both OUR support to YOU during your time onboard, but also to keep you updated on our activities and campaigns onboard. Let’s work together to make your time onboard as profitable as possible. In the following we have selected certain products, campaigns and activities for your attention, but please note, that we have much more to offer onboard. Our service-minded and friendly team is ready to help you out.
If you have any questions or need further information on the below info, you are always welcome to send an email to: GuideSelect.NewsFlash@dfds.com
VITAMIN A – anti-wrinkle Booster SUPER 3 BOOSTER from Danish Skincare Brand: The creme includes two different forms of Vitamin A each having its own way of rejuvenating the skin’s collagen and elastin fiber structure. The synthesis of collagen and elastin fibers are boosted to reinforce the skin’s elastic properties, and this also makes the skin less transparent. It repairs the damage caused by the sun and clearly reduces wrinkles and stretch marks. The creme is also effective for the treatment of thin skin for example on the back of the hands and on dry and brittle nails. Reduces the skin’s sebum secretion and contains Propolis for the treatment and prevention of impure skin including active pimples as in teenage skin.
DKK: 476 approx: € 64,00 100 ml
UNIQUE BENEFITS: • • •
Probably the most potent anti-age product currently on the consumer market. Reduces the skin’s sebum secretion and prevents problems with pimples and impure skin. Contains Propolis that fights active pimples and prevents the formation of scars.
VITAMIN A - anti-wrinkle crème
DKK: 452 approx: € 60,00 115 ml
From Danish Skincare Brand: This patented creme is a ”must-have” daily aid for everybody above the age of 25 years who wish to diminish and prevent the signs of aging. It provides the skin with two forms of Vitamin A to rebuild the collagen fibers structure, and help the skin become reinforced and rejuvenated. Use preferably as a night creme and apply very sparingly onto cleansed skin on the face and neck. It is instantly absorbed into the skin if applied in the correct amount. Apply every second day during the first week to allow the skin to adapt to the Vitamin A’s and to avoid erythema or redness.
UNIQUE BENEFITS: • A scientifically documented rejuvenation treatment that works throughout the skin’s deepest layers. • Reduces wrinkles and repairs even the severely sun damaged skin. • As it is a highly concentrated formulation always apply very sparingly.
FJORD - Pure Norwegian Capsuled Fish Oil – OMEGA 3 / 3-6-9 Fjord Vitamins is a famous health supplement brand based on good and pure Norwegian raw materials, such as Cod Liver. Fjord Vitamins have been building a role as a leading player on the market with high international ambitions. Fjord Vitamins aims to be a substantial supplier of: Blueberry, Omega3, Fjord Seal, Omega 3-6-9 and Fjord Q10. Products of which we would like to introduce the Omega 3 fish oil product for daily use.
So, what makes Omega 3 fats so special? The technical version:
And the less technical version:
Omega 3 fats are an integral part of cell membranes throughout the body and affect the function of the cell receptors in these membranes. They provide the starting point for making hormones that regulate blood clotting, contraction and relaxation of artery walls, and inflammation. They also bind to receptors in cells that regulate genetic function. Likely due to these effects, Omega 3 fats have been shown to help prevent heart disease and stroke, may help control lupus, eczema and rheumatoid arthritis, and may play protective roles in cancer and other conditions.
The studies have shown that Omega 3 fatty acids can have beneficial for our health. Omega 3 can be beneficial in treatment of these health diseases and disorders such as: • • • • • • • • • • •
Asthma; Diabetes; Arthritis; Osteoporosis; Some cancerous diseases; Skin diseases; High blood pressure; Attention deficit disorders; The symptoms of depression; Stain degeneration; Digestive troubles.
FAZER - Quality Chocolate from Finland Fazer represent an exciting story, which fundamentally started in 1866 when Karl Fazer was born in Helsinki. He discovered the love of creating taste sensations from a very early age. His parents, Dorothea and Eduard Fazer, had moved to Finland from Switzerland. Karl Fazer studied baking in Berlin, Paris and Saint Petersburg before opening a French-Russian confectionery café at Kluuvikatu 3 in Helsinki on 17 September 1891.
Since then the Fazer brand has become the equivalence of high quality based on good local ingredients. Come to the shop and ask for a taste – and you will “surrender” to the great taste. Furthermore, a great chance to save a significant amount of money on quality chocolate and the perfect gift to bring back home.
SALE & REDUCTIONS - Leading ORIGINAL Brands Based on previous years gigantic success with our “Onboard Clothes Sales”, we have once more stocked up with all the big brands in all sizes and they are sold with some “crazy” rebate during June and July 2018.
This is a “Not-2-Miss” opportunity for our guests to fill the wardrobe with the best clothe brands in the highest quality.
LINIE AQUAVIT – The true Spirits of Norway When you ask for the leading brand of Norwegian spirit – or “Aquavit” as we call it in the Nordics, LINIE pops up as the first brand. LINIE is a potato-based spirit, distilled in pot stills with a special blend of Nordic herbs and spices to give it its distinct flavour. The young spirit is placed in Spanish Oloroso Sherry Casks to develop further. Ultimately, the casks are sent on a sea journey across the world to mature (see journey below). The result is an extraordinarily smooth and well balanced “Aquavit” that surprises positively from the first time.
The below two products are the most popular LINIE Aquavits and comes in a handy carry box that represents LINIE at its best: EXTRA MATURED IN SHERRY AND PORT CASKS (28 months)
EXTRA MATURED IN SHERRY AND MADEIRA CASKS (28 months)
TASTING NOTES:
TASTING NOTES:
Colour: Amber with a slight copper hue.
Colour: Reddish golden colour.
Nose: A base of caraway and aniseed complimented by sweet notes of vanilla and oak.
Nose: Intense cask aroma with a harmonic spiciness. Hints of caramel, ripe fruit, chocolate and bitter orange.
Palate: The initial notes of caraway, aniseed and orange peel are combined with delicate wood notes of vanilla, caramel and dried fruits, smooth and silky texture. Aftertaste: Rich and complex aftertaste of spices and sweet oak notes.
Palate: Sweet entry provided by cask maturation. A fruity flavour followed by complex spice aromas. Rich body and nice acidity. Aftertaste: Long and viscous with hints of Madeira.
MOCKTAILS in COLOMBUS CLUB What is better than enjoying the fantastic view of the sea while enjoying a refreshing drink in good company – and why not try one of our delicious NON-ALCOHOLIC and colourful MOCKTAILS. This is the opportunity to bring the group together and secure some long-lasting bonds….and of course multiple “Instagrammable” moments with our colourful drinks. Our friendly and service-minded Bar Team is ready to take your order and make the journey on our beautiful ships. An even more memorable experience, spiced up with some nice and “dance-friendly” live music and our entertaining Nordic host. Truly the right place to end a great day full of fun.
HOW TO HELP US MAKE THE “DFDS EXPERIENCE” EVEN BETTER…. As you most likely know from your own experience, DFDS has a very humble desire to offer the best experience to all our guests. We constantly review our offers based on the same received feedback.
Please help us remind your group members that their opinion really matters and is very much appreciated.
Prestigious international awards and recognition indicates that we are on the right track and have been for some time.
All answers will be treated anonymously. You have already received the form and just need to hand it in at the Guest Service Centre on DECK 7. Here we will exchange the survey form with a small gift as a sign of appreciation.
However, we don’t want to rest on our laurels, but are fully aware, that we constantly need to consider how we can do things better. For that reason, all feedback is sincerely important to us, which is the reason that we put great importance in our surveys amongst our guests. We therefore hope that you will remind your group members that they can participate in making the DFDS experience even better in the future. We obviously also hope for YOUR personal feedback as you are indeed considered a very important partner for us and our future success.
Get along with the friendly “Vikings” The “Very, Very Short Quick Guide” on how to get along with the friendly Nordics. Most of the Nordic population are world travelers. Appreciation for diversity and exotic cultures are in their DNA, even though the Nordics are a very homogeneous group. Historically the common perception is that the Nordics were pure bloodthirsty aggressors leaving a path of fear and death. The reality is often different. There are many indicators that the Nordic people were both very efficient and reliable international merchants, but also people lead by honour to their Superiors…at least most of the time. Trust, Respect and Courtesy to other people are an important element of the Nordic culture, regardless of nationality, skin colour, religious beliefs and sexual orientation. You find it very easy to get along with the Nordics as long as the trust and respect between people are kept intact both ways. While the Nordics can appear very direct in their personal approach and slightly reserved, this is normally only on the “surface” as they are in general both happy, very informal, easy to get along with and often leave a positive impression often by using humour. As a saying goes: “A smile or laugh is the shortest distance between two people”.
What to do: o
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The Nordics are quite uncomplicated and an easy-going group of people. Even though the Nordics might not be the first to smile towards strangers, smiling and polite respect towards them is very well received and appreciated and will often remove the “outer shell” of the Nordic person in front of you. Besides the smile, the Nordics also appreciate to have eye contact when you open a conversation. This is linked to the element of trust, as your eyes express the honesty, which is very important to the Nordics
What NOT to do: o
There are in particular two things that can be very annoying to the Nordics in general: o
Jumping the queue at the buffet, at the Postal office, at the bus stop or in the bank. Well in fact everywhere where there is a queue. If you for some reason need to jump the queue, you need to be apologetic and clearly show that you are aware that you are jumping the queue.
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The North is not a very populated region and everyone are used to a lot of personal space. For the very same reason, they have what is called their “intimate sphere”…. which in reality means that you cannot get to close physical to a Nordic person, unless you know them very well. For the same reason, the Nordics don’t like to be crammed in a lift or train and they might even prefer to wait for the next lift or train to avoid being squeezed together with strangers. So be aware how close you get to a Nordic person, also while standing in a queue, you might cross their “intimate sphere” which can be everything from 50100 cm.