Wednesday September 19, 2012 Issue 1054 | £2.95 www.coachandbusweek.com
COACH:
New Scania Irizar i4 for Strafford's on eve of Silver Jubilee p9
GREEN MINIS:
BUS:
Low carbon minibuses Transport Select move closer to reality Committee calls for at Millbrook p46 more partnerships p4
Inside this week...
Minibus
Driver CPC: The Final Countdown
FACE TO FACE:
Kevin Rooney on life as Traf�ic Commissioner for the North East p24
for recruitm
JOB ADVE ent EVERY WERTS EK
RECRUIT N
OW
p16
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September 19, 2012 | COACH & BUS WEEK | 3
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Driver matters
I
t’s one of those weeks where I could talk about any number of subjects – from BSOG reform, to the Transport Select Committee, Driver CPC (DCPC) or Traffic Commissioner (TC) Kevin Rooney. Turning to the Driver CPC, it’s frightening to think there’s less than a year to go before the deadline. I shall hold my hands up in shame and admit I am one of those who have yet to obtain my DQC (Driver Qualification Card), having only two out of five day-long sessions under my belt. Reading our Andrew’s feature (p16), it’s clear I’m certainly not alone. Trainer and Consultant Alex Horner believes the TCs should remind operators of the deadline. Interestingly, in his ‘Face to Face’ interview (p24) TC Rooney states he makes a point of asking operators what stage they’re up to and whether operators have paid for their drivers to complete DCPC training. It’s as if it’s an indicator – which some would argue it most certainly is.
TC Rooney also goes into detail about the ability to suspend a driver’s vocational entitlement prior to a criminal conviction in the interests of public safety. Assuming proper licence checks are carried out, i.e. with the DVLA rather than merely photocopying the two parts, it helps to prevent a driver from resigning to save ‘facing the music’ over a serious conduct matter, only to apply to another operator who may hire the individual totally unaware of investigations or a pending criminal case. I hope this will be of genuine interest to you. On a final note, my sympathies go to all at Merseypride. RIP driver Colin Daulby. As someone who’s had more than his fair share of grieving, despite still being under 30, it’s easy to say it, but please remember the good times. Cherish those cheesy photos – they’ll probably make you cry and feel happy in equal measure. Gareth Evans Editor
CONTENTS 4
24
46
The latest from across the coach and bus industry in the UK
10
...With recently appointed Traffic Commissioner Kevin Rooney
30
‘Green’ minibus technology at the Low Carbon Vehicle Exhibition
What’s happening across the country’s regions. Plus events diary
14
CBW looks at glazing and entry system products and services.
36
Backhouse Jones’ Mark Davies experiences Turkish minibus travel
Visual impairment training for Nat Ex West Midlands drivers
16
An Oswestry Dial-A-Ride minibus at the Cambrian Heritage Railway
40
All the latest people moves from across the industry
Time is not of the essence – according to operators & trainers
New vehicles for Golden Boy & Mark’s; Mountain Goat fit for future
A lighthearted look at the industry. Plus Gareth’s Diary!
News
Regional News Drivers
Driver CPC
Face to Face
Essential Guide The Big Picture Minibus News
Cenex
50
Open Platform
69
People
70
Last Stop
The opinions and views expressed by authors and contributors within Coach & Bus Week are not necessarily those of the Editor or its publisher Coach and Bus Week Ltd.
For all the latest industry news and information, register with us online at:
www.coachandbusweek.com www.coachandbusweek.com
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4 | COACH & BUS WEEK | September 19, 2012
news
“I’ve got an engineering background, which is handy because I can understand the nuts and bolts. I can also empathise with operators.” Kevin Rooney TC
briefly The Department for Transport has released statistics for the second quarter of 2012. The figures show the numbers of licensed HGVs and buses / coaches decreased by 1.4% and 1.1% respectively over the year to end quarter 2 2012. However, it should be noted that, aside from some small fluctuations in 2007, the downward trend for buses / coaches started as early as 2006. The prevailing economic situation has a noticeable influence on trends in the number of licensed vehicles, especially commercial vehicles. The number of licensed HGVs, buses and coaches has been on a generally downward trend since the economic downturn began in 2008/09 and the rate of increase in other types of vehicles has slowed. Stagecoach’s Cycle to Work scheme has now provided £1m worth of new bikes in less than a year. Almost 1,500 of the company’s drivers and support staff, as well as employees at Stagecoach Group HQ in Perth, have taken advantage of the salarysacrifice scheme. The Government’s Cycle to Work initiative can save up to 40% off the cost of a bike and accessories, with employees paying for their bikes via monthly contributions from their salary. Stagecoach has also invested in improved cycle facilities for staff, including better bike racks as well as lockers and shower facilities at bus garages. Stagecoach UK Bus Managing Director Les Warneford said: “This is proving to be a very successful scheme and I’m delighted so many of our employees have take advantage of the offer. Sustainability is at the heart of our business and this scheme is a great opportunity for our staff to use a greener and healthier form of transport.” South Coast of Englandbased CBW reader Barry Doe has kindly pointed out an error in our story on Go South Coast’s ‘more’ bus network in CBW1053. Wimbourne is in fact spelt Wimborne, its name having nothing to do with the river Bourne in Bournemouth. We apologise for any confusion this may have caused.
News4,5.indd 4
Face to Face p24
Transport Select Committee releases bus competition report The ‘big five’ should show greater leadership and partnerships are a priority, though no amendment is needed on the 2008 Local Transport Act, the report says The Transport Select Committee (TSC) has published its report on competition in the local bus market. The report follows a major investigation by the Competition Commission (CC) into the operation of local bus markets, which claimed “a lack of competition was imposing up to £305m of detriment on passengers and local authorities.” It proposed remedies to increase head-to-head competition, which it believed would lead to improved services for passengers. The Government agreed to implement most of these. Many witnesses to the inquiry argued widespread head-tohead competition was neither sustainable nor desirable. There was general support for the individual remedies proposed by the CC, particularly for more multi-operator ticketing schemes, but viewed these measures alone as insufficient. The TSC supported the CC’s remedies but was not convinced it had addressed the full range of issues, including the problem of “large incumbent operators which do not provide a sufficiently good service.” It said
the bus industry is dominated by five large companies, which should show greater leadership and address the long-term interests of bus passengers. They should lead the way with the introduction of multi-operator smartcards, service stability and passenger information. The Local Government Association (LGA) and some Passenger Transport Executives (PTEs) argued for more emphasis on franchising, using the Quality Contract provisions of the Local Transport Acts. The LGA also argued for more government bus spending to be put under local authority (LA) control. The TSC concluded that although only a few PTEs seem likely to adopt the franchise route, it is important this option is seen to be realistic and the Government should be evenhanded in its approach to support for partnerships and franchises. The report claimed the key issue is whether franchises can deliver better value for money. It said London delivers a superior bus service, under a form of franchising, but in very different circumstances and with a much greater level of subsidy, and argued changes to the Local Transport Act 2008 are not required. In areas with only one operator, “partnerships should still be
The TSC said partnerships, such as multi-operator ticketing, should be sought wherever possible
pursued,” and the report called on LAs and the bus industry to show leadership in developing partnerships. The TSC also called on the Government to ensure partnerships, including measures such as joint ticketing and coordinated timetabling, can proceed without undue constraint from the competition authorities, where partnerships are in the interests of passengers. The TSC claimed there is little regulation of service quality for commercial services aside from the safety regulations and punctuality standards enforced by the Traffic Commissioners (TC). It expressed concern that limited resources were preventing TCs from carrying out their regulatory functions as robustly as they would wish, with resourcing of bus regulation seeming to compare unfavourably with that for rail. The Office of Rail Regulation has 280 staff, while TCs are supported by only 138, many of which work on goods vehicle licensing. The TSC recommend an independent review be commissioned by the DfT looking into the resources for the TCs in time for the next Spending Review. In response to the TSC report, David Brown from pteg said: “Over the last few years we have argued long and hard that decisions over how local bus subsidies are allocated are best made locally. The announcement shows we have made progress with fuel subsidies for socially necessary bus services to be fully devolved and with the Better Bus Area fund opening up a route to full local determination of bus subsidies in the future. “However, we are concerned that the effect of the Better Bus Area proposals will be to discriminate against those transport authorities for whom a Quality Contract is the most appropriate way forward for improving bus services.” View the full report at http://tinyurl.com/9kax9ps
17/09/2012 17:58
September 19, 2012 | COACH & BUS WEEK | 5
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Greener Journeys: fivepoint plan put to politicians The importance of the bus to the UK economy was presented to the House of Commons on Monday in a new five point plan for growth. The Buses and Economic Growth report, undertaken by the Institute of Transport Studies at the University of Leeds, revealed more people commute to work by bus than all other public transport combined. Bus commuters generate over £64bn of economic output. Drawing on key findings from the report, Greener Journeys, a campaign to promote sustainable travel, produced a five point plan for growth Bus Policy, consisting of: co-ordinated pro1 More bus policy and funding arrangements at central and local government level; value, multi-operator 2 Good ticketing, in particular to help low-income groups and young people; incentives for 3 Taxation travelling by bus and more focus on travel planning support; Enterprise Partnerships, 4 Local businesses and town centres to help fund bus improvements to boost local economies; and partnership working 5 Closer between bus operators, business and local government. Rhian Kelly, Director of Business Environment for the CBI, said: “We’ve all been thinking about how to re-balance our economy, create more connectivity and to revitalise
our communities. “It reminds us buses play an important role in supporting our towns and city centres. More people access the high street by bus than any other mode – 40% of trips to the high street are made by bus, as opposed to 30% by car.” Tim O’Toole, FirstGroup CEO, said: “The bus is critical to the UK’s economy. Two thirds of all public transport users take the bus - it is the backbone of how people get to work, visit town centres and access leisure facilities. As this case shows, investment and support of our bus services will help reinvigorate local
economies, reduce congestion and reduce carbon emissions.” David Brown, Go-Ahead CEO, said: “Buses provide crucial access to labour markets and support to businesses and local retail economies. People understand the social and environmental importance of buses. This report highlights the economic benefits the bus can bring.” Sir Brian Souter, Stagecoach Group CEO, said: “Every pound invested in buses is an investment in the future of our communities, our high streets and city centres, our young people and our country’s
A prime example of partnership working between bus operators, business and local government is Arriva the Shires’ high profile ‘platinum’ service
Free CPT evening workshop The Marks Tey Best Western Hotel, London Road, Colchester will host the next CPT London and South East
Workshop taking place on October 4. Free to attend, the event includes presentations from the CPT’s Fran Garthwaite on the Driver CPC and from Andrew Kindrat, Area Manager, VOSA. After a break for a buffet and refreshments, there will be presentations from Eastern Area Traffic Commissioner Richard Turfitt and Stephen Smith, the
economy. We need more joined up thinking across Government, better partnerships between transport operators, local authorities and business plus a focus on practical measures to make the bus the travel mode of choice. These are low-cost and in many cases no-cost solutions but they have the potential to be a real springboard for growth and a more sustainable future.” Claire Haigh, Greener Journeys’ CEO, said: “For too many people cars are a luxury they can’t afford. Buses provide essential access. This is why we are calling for fairer tax treatment for bus users and measures like tax incentives for bus commuting.” Arriva CEO David Martin said: “The Government has been exploring how the planning system can be better used to support economic development and regenerate the economy. At the same time, it’s vital to ensure the planning system delivers the right incentives for local authorities and developers to provide the right transport infrastructure and environment to support bus services which help underpin that growth.” Copies of the report can be found at www. greenerjourneys.com
CPT’s Director of Operations. Karen Tiley, Regional Manager, CPT London & South East, told CBW: “We will be opening this up to non members of CPT as a recruitment drive.” For details, call Karen on 020 7240 3131 or email karent@cpt-uk.org
www.coachandbusweek.com
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6 | COACH & BUS WEEK | September 19, 2012
news › BUSeS
141
The number of nozzles at Shell’s newly opened Cobham Services filling station
briefly Plans have been unveiled to turn what the Glasgow Evening Times called “an eyesore” town centre tenement block into a bus station. An engineer and a local MSP have teamed up to come up with a “workable plan” to give Paisley a bus terminal. The town has no dedicated area for bus passengers. Buses in Rainham now stop directly outside the railway station. A new interchange in the centre of Rainham will come into use on Saturday. Cllr Michael Armstrong, Cabinet Member for Rainham Compass, said: “Having buses terminate at the station frees up the roads and will create much easier access to the rail network for local people.” Yellow Buses MD Derek Lott was presented with a special career prize by judges of the Talent in Mobility Awards. The annual contest seeks to recognise managers who are contributing to the growth of public transport in Europe. The judges highlighted Derek’s career, which began in 1971 as a London bus driver. He went on to hold several supervisory and managerial posts before taking charge of Bournemouth-based Yellow Buses in 2005. At the time, the former council-owned company was making a loss, but under his leadership Yellow Buses has returned to profit. Revenue has grown by two thirds in the last seven years while passenger numbers have increased by 55%.
BSOG reform consultation underway Proposed changes include devolution to local authorities and creation of new government fund named Better Bus Areas The public consultation process has started on potential changes to BSOG. In March 2012, the Government published Green Light for Better Buses in which it set out a series of reforms to improve local bus subsidy arrangements and regulations in England outside London. The reforms as they stand include: The devolution of BSOG to local authorities where the funding relates to services they support – i.e. tendered services – to
allow decisions to be taken locally on how it should be spent; The creation of a new local government fund – Better Bus Areas – to encourage local transport authorities and bus companies to work closely together to improve services and boost passenger numbers; The devolution to Transport for London or the Greater London Authority of the BSOG paid to London bus operators who run services under contract to TfL; and Tightening the existing rules defining which bus services can claim BSOG, so that the funding is put to the best possible use Transport Secretary Norman
Transport for London (TfL) is to buy New Buses for London, known affectionately as the ‘Borismasters’, and then lease them to operators for a notional fee. Leon Daniels, TfL’s Managing Director of Surface Transport told CBW: “I can confirm the buses will be purchased by TfL. However, we are only buying these 600 NBfLs
directly. We are never going to do it for the the rest of London’s 8,000-stong bus fleet.” Explaining the reasoning, Leon said: “We believe TfL can secure a better unit price by purchasing in larger numbers – rather than a bus operator ordering in smaller numbers on a per route basis. “The buses will then be leased to the bus operators for a peppercorn basis, as is currently the arrangements with the Routemasters. “This model of operation will
TfL to buy & lease NBfLs
Baker said: “Despite their widespread use, overall bus usage has been in a slow, long-term decline. The Government wants to reverse this decline and get more people onto buses. “The more people we can encourage out of their cars and onto buses, the greater the positive impact on congestion in our towns and cities. The increasing presence of green, low carbon emission buses on our roads means buses are becoming an even lower carbon mode of transport. “You will see in this consultation paper we are now seeking views on how the proposals set out in Green Light for Better Buses are to be implemented - the public’s views are vital to the development of our proposals. I am grateful for the input received so far from the industry and local Government and look forward to receiving views on this consultation.” More information, along with the consultation response form, can be found at www.dft.gov.uk/consultations/ dft-2012-39/
offer a number of advantages. Firstly it will reduce route contract costs – because the operator will have to quote for just staffing, fuel and maintenance – and not vehicle costs, such as depreciation. Secondly, TfL will be able to move the buses between operators when route contracts change and extend the operational life of the vehicle. “After the initial purchase outlay we are confident this ownership model will actually deliver savings of tens of millions of pounds over the life of the buses.”
www.coachandbusweek.com
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17/09/2012 17:49
1920 30 1920 The year Midland Red opened its Shrewsbury garage
September 19, 2012 | COACH & BUS WEEK | 7
The number of years Robert MacGregor has been involved with Hedingham Omnibuses
Stagecoach Manchester launches X-city route 50
Cllr Stuart Pile and Paul Adcock with the new ADL Enviro300
Arriva and HCC show off their new bus Cabinet member for Transport for Hertfordshire County Council (HCC) Stuart Pile and Arriva the Shires & Essex MD Paul Adcock have shown off their new ADL Enviro300, funded by HCC’s Local Sustainable Transport Fund grant. HCC secured a £9.7m grant from the Local Sustainable Transport Fund in June. This will be supported by match funding from the county, borough & district authorities and developer contributions, providing a further £3.3m. The money has been awarded to the local county council’s BigHertsBigIdeas project and will pay for a number of sustainable transport projects. Working in partnership with Arriva, the new ADL has been purchased and funded for 12 months by HCC to improve the 300/301 service which operates between Stevenage, Welwyn, Hatfield, St Albans and Hemel Hempstead. Paul Adcock said: “The new bus has been added to the schedule to offer improved reliability and punctuality for this service. In the past the service has suffered from delays as it passes through many of the counties busy town centres. We work very closely with HCC on lots of projects and I am delighted to show off our new bus today. “Along with a new timetable, we are confident the investment will offer a much better service to our customers and will demonstrate to non-users that the bus is a real alternative to taking the car.” Stuart Pile said: “It’s great that we have been able develop a strong working relationship with Arriva. I hope we can continue working together to improve transport links around the county in the future.”
News6,7.indd 7
Stagecoach Manchester has launched a regular service which runs seven days a week, including Sunday evenings, linking the Manchester suburb of East Didsbury with MediaCityUK, in Salford. A host of iconic BBC lookalikes joined Salford’s Assistant Mayor, Councillor Roger Jones, at The Piazza at MediaCityUK on Thursday September 13 to launch the Quays area’s first ever cross city bus service.
Front to back – Patsy Stone lookalike, Stagecoach Manchester MD, Christopher Bowles, Deputy Mayor of Salford Cllr Roger Jones, Bruce Forsyth lookalike, Director of Estates for The University of Salford Keith Beal, MD of Peel Media Stephen Wild and Doctor Who lookalike
‘Bruce Forsyth’, ‘Doctor Who’ and ‘Patsy Stone’ lookalikes appeared alongside the councillor, Peel Media’s Managing Director, Stephen Wild, University of Salford’s director of estates, Keith Beal and Stagecoach Manchester’s Managing Director, Christopher Bowles, as they celebrated the launch of the new route. The famous faces travelled on the new route to arrive at MediaCityUK, the new home of the BBC, to meet with Christopher Bowles and the other key stakeholders. The 50 route, which is supported by the University of Salford to allow students and staff free travel between Adelphi Street/Oldfield Road and MediaCityUK, will be fully ‘City Connect 50’ branded, making it easily recognisable to passengers. Chris commented: “This new route will have a huge impact on the way many of the staff at MediaCityUK commute to work. Never before have they been able to make a one bus journey from South Manchester, where many young professionals live, to MediaCityUK. The route will also be beneficial to students from the University of Salford, who we are certain will take advantage of the free service between key areas.“
SHARE WATCH
Industry share prices at the close of the Stock Exchange on Monday, September 17. BAE Systems saw the greatest proportional rise while Rotala saw the greatest proportional drop. Most figures obtained from www.iii.co.uk
346.70p
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Hedingham’s Robert MacGregor has decided step down from his role as Managing Director by the end of the year. Mr MacGregor oversaw the successful transition of Hedingham from an established family-run business to ownership by The Go-Ahead Group, as the firm was acquired by the group in March this year. Mr MacGregor will remain in his post until a successor is appointed. He said: “I have been involved in running Hedingham for 30 years and recently saw the company enter a new era as part of Go-Ahead. I am now looking forward to helping my successor become familiar with the business before taking a break from being at the sharp end of bus operations.”
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FTSE 100
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+102 on last week
www.coachandbusweek.com
17/09/2012 17:49
8 | COACH & BUS WEEK | September 19, 2012
news › coaches
briefly A six week project to refurbish The Stockbury Viaduct on the M2 near Sittingbourne in Kent got underway Sunday, September 16. Work is being carried out 24 hours a day, and two lanes are being kept open in both directions at all busy times, with one of them dedicated for drivers joining or leaving the M2 at Junction 5. A contraflow system has been in place from Monday, September 17, with a reduced 40mph speed limit. Additional restrictions, such as slip road closures, are carried out overnight when traffic flows are lowest and with fully signed diversion routes in place. Resurfacing work on the M42 southbound between Junctions 10 and 9 began Friday, September 14. The carriageway is closed overnight between junctions 10 and 9 for the duration of the work. Traffic is diverted via the A5, A453 and A446 which is clearly signposted. During weekdays in the day time there are two narrow lanes in operation with a 50mph speed limit in place for the safety of road users and road workers. At weekends there are times when the carriageway is reduced to one running lane to enable work to progress quickly, but only when traffic flows are low. An 18-tonne weight restriction is in place on the northbound A26 Quarry Hill Viaduct. The viaduct passes over the A21 and heads into Tonbridge from Tunbridge Wells in Kent. The restriction is a precautionary measure after routine inspections of the bridge identified that strengthening work may be needed in the future. The weight restriction will protect the integrity of the bridge while this is investigated further. All vehicles over 18 tonnes are to follow a short diversion via the A21 northbound to Morleys Interchange, where they are directed to return on the southbound carriageway and enter Tonbridge using the southbound exit slip road at Vauxhall Lane Interchange. However, local bus operators and emergency services vehicles are still able to use the route. www.coachandbusweek.com
News8,9.indd 8
There is no shortage of pumps at Cobham
Cobham shells out on biggest filling station Shell has opened the largest filling station in the UK on the M25 near Cobham, Surrey, as part of Extra MSA Group’s new Cobham Service Area. The overall Service Area, which has its own dedicated junction, has opened for business following nearly 19 years of planning by Extra and a £75m investment by the company in conjunction with Shell and its other major tenant partners. It is situated between Junctions 9 and 10 on the M25, midway between Heathrow and Gatwick.
The filling station boasts a total of 141 fuel nozzles and is the only site on the M25 to sell autogas (automotive liquefied petroleum gas) to drivers. It also offers six high speed HGV lanes and three Adblue pumps. Fleet drivers need not worry about fuel stocks running low at Cobham with at least four fuel tankers making deliveries on a daily basis. The fuel tanks on site have the capacity to store more than a million litres of fuel – enough to fill over three swimming pools. The wider Extra Service Area is also home to a range of food and retail outlets, including M&S Simply Food, Starbucks, Greggs, KFC and McDonalds, as well as a Regus
Business Centre, a 75 bedroom Days Inn Hotel and landscaped external seating areas overlooking a man-made lake. David Wood, Marketing Manager at Shell UK Retail, said: “The opening of Shell Cobham offers a number of benefits to fleet drivers on the M25. There is currently a gap of 63 miles between the existing filling stations on this section of the motorway network and our new station “Significanly, it is also the first purpose-built site which has AdBlue at the pumps. This is part of our commitment to expand our AdBlue network to improve the commercial vehicle operator’s onthe-road experience.”
Three people were killed and a number of others seriously hurt when a Merseyside-based coach crashed into a tree near a tunnel in Surrey. The coach, a 16 year old Jonckheere-bodied Volvo, was carrying passengers returning home from Bestival on the Isle of Wight. It was heading north on the A3 when it crashed near the Hindhead Tunnel, at 2350 on Monday, September 10.
Three people, including driver Colin Daulby, 63, were declared dead at the scene. He was semiretired and had been working for the company for six months. It is believed he was well rested, as he had been staying with his sister in Portsmouth. A fourth person was airlifted to Southampton General Hospital with life-changing injuries, said police. The road was closed in both directions and Surrey Police, Surrey Fire and Rescue and South East Coast Ambulance Service attended the scene, along with crash investigators. David Hannell, owner of
Merseypride Travel, said: “Myself and the company offer our heartfelt sympathy to all the families of the passengers involved. We ourselves are devastated.” Mr Hannell said a parent of one of the passengers called him at 0400hrs to tell him about the crash. He said this was the firm’s first serious accident in 20 years. In a statement, the organisers of Bestival, which was held at the weekend, said: “This is devastating news. “Our thoughts are with the relatives of those affected. We are currently liaising with Surrey Police to establish the facts.”
After 19 years in the planning, filling station is key part of £75m investment at new M25 Cobham Services
A3 coach crash
17/09/2012 15:02
September 19, 2012 | COACH & BUS WEEK | 9
“As a result of the training & drivers putting those into practice, we’ve cut fuel costs by 8%, which to us amounts to £3,360 per month and over £40k a year” Michael Morris Tanat Valley Coaches
Strafford’s new Scania i4 On the eve of the company’s Silver Jubilee, North Wales family-run Strafford’s Coaches has taken delivery of a brand new Scania Irizar i4. The handover took place at Carden Park Hotel near Wrexham where owners Tony and Georgina celebrated a joint 60th birthday party the night before with over 150 friends, family, staff and customers. In the firm’s best tradition, the new coach carries a cherished number plate – ‘SC62GAS’. Internally, the body specification includes 55 seats with leather headpads, three-point seatbelts, a DVD Player with two monitors and extra dark tinted glazing. Mechanically, the Irizar i4 bodywork is mounted on a Scania K320IB chassis, with the transmission being a Scania Opticruise.
Asked why the i4 has been selected, Tony Strafford told CBW: “This coach will helps us mark our company’s 25th anniversary at the end of the year. The low height means there are fewer steps, which makes it attractive to some of our customers. We’re using it for private hire and school contract work. Significantly, the i4 makes our fleet all airconditioned Scanias.” Tony was keen to stress: “We’re delighted with the support we get when we buy a Scania. Our local Repair & Maintenance (R&M) agent is Simon Lee at Deeside Trucks.” “We’re also over the moon with the continued service from our local Salesman – Lee Whale sells yet another Scania to Starfford’s,” mused Tony. “We’ve bought all our brand new coaches from Lee. We operate eight Scanias now.”
Strafford’s Coaches is based at Minera, which overlooks Wrexham. For more information, call on 01978 756106.
The new Scania i4 is pictured here by Lee Wale, Regional Account Manager, Bus & Coach Retail Sales, Scania (Great Britain) Limited
Driver CPC p16
A family ethos at its heart. Seen left to right are: Steve Whiteway, Andrew Richmond, Peter Northover, Rosemary Lever & Allison Putmans
Epsom Coaches honours its retirees Over 60 staff, family and friends joined Peter Northover and Alison Putman on the occasion of their retirement from Epsom Coaches, at a reception held at the company’s Epsom headquarters. The occasion was also to commemorate the retirement in April of former Managing Director Andrew Richmond. Both Peter and Alison had worked with Epsom Coaches as drivers, Peter looking after several major contracts during his 17 years with the company, including pioneering staff transport provision for the Epsom & St Helier NHS Trust. Alison is well known to the many clients who travel on the company’s holiday programme, expertly piloting coaches across the
UK and Europe, during her seven years with Epsom. In an address, Steve Whiteway praised the high standards of professionalism and loyalty that both Peter and Alison had given and thanked them for their considerable contribution to the company’s on-going success. Commenting afterwards, he said: “I really can’t do justice to the great work our staff do and when it comes to retirement, whilst well deserved, it always seems so final. The good thing is we keep in touch with all those who retire from the firm and we look forward to seeing Peter and Alison on future occasions, it was also great to see Andrew Richmond and his wife Lynn, joining us for the first time since Andrew’s retirement, together with Rosemary Lever and her family who retired from our board of directors at the same time. Their contribution to the business over so many years is enormous and I look forward to continuing to build on their excellent foundation as I lead the firm into the future and its centenary in 2020.”
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NORTH
On Monday, September 3, Arriva’s route 245 which links Altrincham, Sale, Stretford, Urmston and Flixton was extended thanks to the Better Bus Area Fund. After Woodsend Circle in Flixton, the service now continues through to The Trafford Centre, Trafford Park, Salford Quays, Media City and Exchange Quay. From Monday to Saturday it now operates every 30 minutes during the day, from early morning to late in the evening. The service also provides transport links to those travelling to work in Altrincham, at Trafford General Hospital, The Trafford Centre, Media City and other destinations along the route, helping people to save on travel costs with a range of multi journey tickets to choose from. John Rimmer, Managing Director for Arriva Manchester, said: “The 245 has always been popular and we are delighted that, with the initial support of the Better Bus Area Fund, we could extend the route and hopefully persuade more people to travel by bus. We hope our customers will find the new extended route a great addition to the bus network in South Manchester.” Alan Mitchell, Trafford Council’s Executive Councillor for Highways and Environment, said: “The route now offers another public transport option for some of the thousands of people who travel into Trafford Park to work each day, as well as providing a link for visitors wanting to explore the borough, from Altrincham Town Centre to attractions such as IWM North and Promenade Park at Trafford Wharfside.”
MIDLANDS
trent barton has been helping people find their ideal career by providing free transport to a special event for job seekers. Hosted by local MP Jessica Lee, the Erewash Jobs Fair at the Novotel hotel in Long Eaton brought together employers from across the region. Aimed at school leavers, older people looking for a change of career and anyone who is currently unemployed, the event attracted hundreds of visitors, many of them taking advantage of free travel on my15 and indigo services. As well as learning about opportunities at major companies such as Bombardier, Rolls-Royce www.coachandbusweek.com
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Coach & Bus Week takes a look at the big issues where you live in our round-up of the regions. If you’ve got a local issue you’d like us to cover, contact James Day on james. day@coachandbusweek.com.
KEY
SCOTLAND NORTHERN IRELAND REP OF IRELAND NORTH WALES MIDLANDS EAST LONDON SOUTH EAST SOUTH WEST
and Wetherspoon, visitors were able to discover a good way to get to work once they have landed a job. Alex Hornby, Commercial Director, explained: “Commuting is often a major consideration for job seekers and the event gave us a chance to highlight our services and a wide range of offers to make travelling to work easy and affordable. “We were also delighted to be able to help so many talented people get to the jobs fair and it was fantastic to see so many of them taking the first step towards a rewarding career.” Jessica Lee MP commented: “I would like to thank trent barton for providing free transport for my jobs fair. It was of great benefit to those travelling from across Erewash. “Also thanks to trent barton for enthusiastically participating in the day and exhibiting at the event.”
EAST
After five years of successful ‘Heritage Running Days’ on New Year’s Day in Southend, it has been decided to take a break and hence there will not be a running day on 1/1/13. Richard Delahoy, spokesman for organisers Stephensons of Essex, told CBW: “The event has been very well received but takes a great deal of organising and the burden of that falls on just a few people. Equally, we have relied heavily on the same few operators and drivers/conductors and it is time to give them a break to let them
enjoy New Year’s Day in other ways. Finding interesting heritage buses that have not been seen in the town every year is also becoming more difficult. We know the decision will disappoint some people, but we have to be realistic. “I’d like to thank all those who have participated, whether as drivers, conductors, schedulers, supervisors, cashiers or the host of other back room jobs - plus the operators who willingly supplied vehicles to us. We mustn’t also forget the support from the passengers who used the services. “Over five years we have raised more than £6,000 for charity and have provided a valuable local service - and had a lot of fun, but also a degree of stress and angst. We hope to be back in 2014 or 2015, suitably refreshed.” Planners have voted to keep a ban on buses in Southwold High Street. The council introduced a trial ban in July 2011 with the aim of easing congestion by moving the final bus stop 300 metres further from the town centre. It has now voted to keep the ban, but introduce a minibus to take people from the Market Place to the new bus stop. Some transport groups and local businesses said they still want to see larger buses reinstated along the whole High Street. Buses used to stop and turn at the Market Place end of the High Street. The town council said its decision
to keep the ban was based on a survey of residents, local businesses and visitors carried out in August. It has accepted a provisional offer from Suffolk County Council to give it a nine-seat minibus, which could be used to shuttle passengers along the High Street. Michael Ladd, Mayor of Southwold, said: “We had to try and resolve this congestion problem as we are a Victorian seaside town and the roads aren’t made for large vehicles or coaches. “To do nothing was not an option. “It’s a difficult nut to crack and we feel we’ve made some progress.” Guy Mitchell, Chairman of Southwold & District Chamber of Trade and Commerce, said: “It looks like good news. The council is supporting business by introducing a minibus and we look forward to getting more detail about how it will operate and what it would cost passengers.” The East Suffolk Travellers Association (ESTA) said its own survey found the bus into town was mainly used by pensioners doing their shopping. Rod Lock, Secretary of ESTA, said: “We’re not happy with the town council’s decision. “I don’t think a minibus is satisfactory because passengers will be charged for it and it’s not very convenient if you’ve got shopping and now have to get on two buses.” The final decision on the bus route and minibus will be made by Suffolk County Council.
LONDON
Transport for London (TfL) has opened a consultation on plans to change the night journeys on service 52 to take the same line of route as during the daytime. The night time N52 runs between Victoria and Willesden every half hour seven nights a week. It follows the day route 52 except between Victoria and Hyde Park Corner. For that part of the route, instead of going along Grosvenor Place it runs via Victoria Street to Parliament Square, then Whitehall to Trafalgar Square and then via Piccadilly to Hyde Park Corner. After that it follows the daytime 52 to Willesden. TfL said the move forms part of its drive to simplify the network and enhance frequencies. It said: “24-hour services where all the buses with the same number go the same way are popular with bus users.”
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Details can be found at https:// consultations.tfl.gov.uk/buses/ route-n52/consultation.
SOUTH WEST
The New Forest Tour bus service has been extended to Sunday, October 14 after its most successful August ever. The hop-on, hop-off tour, run by Wilts & Dorest, has two interchangeable routes which stop at key villages and tourist attractions. There is room on board the vehicles for bikes and a GPS-activated commentary for passengers to find out more about the history and culture of the Forest has been introduced this year. David Harrison, Lead Member for transport at the New Forest National Park Authority, said: “Feedback from this year’s tour has been fantastic. In August the service
carried over 15,000 passengers – our most successful month to date. Not only is it a great contributor to the local economy but it reduces the number of cars on New Forest roads too. “In 2011 more than 147,000 private car miles were saved by the tour and its customers generated a contribution of nearly £500,000 to the local economy.” New Forest Tour customers receive a New Forest Tour official guide, which includes a card with offers available at businesses along the route, including places to eat and drink, shops, and attractions. A range of ticket options is available, including a two-day ticket valid on both routes (adults £14), and group tickets for up to five people at £28 a day. For more information visit thenewforesttour.info.
DATES FOR YOUR DIARY
The 40th anniversary of the Leyland National will be commemorated at the North West Museum of Road Transport on September 30. Norfolkbased Konectbus retains its National as reliable spare bus
2012 n September 20 Wales National Transport Conference Cardiff County Hall, Atlantic Wharf, Cardiff Bay, Call CILT on 02920 630561 n September 20-27 IAA Commercial Vehicles. Hannover. +(00)49 30897842. www.iaa.de n September 22 Open House event at Leyton and West Ham Garages. 020 7055 9600. pr.london@stagecoachbus.com n September 27 UK Bus Awards Shortlist Announcement. Canary Wharf, London. www.ukbusawards.
org.uk
n September 30 Leyland National 40th, commemorative rally and running day. Based at North West Museum of Road Transport, St. Helens 01744 451681 n October 4 CPT London & SE Workshop. Marks Tey Best Western Hotel, Colchester. Contact Tiley, Regional Manager on 020 7240 3131 or email karent@cpt-uk.org.
Go North East has taken a different route when it comes to recruiting models to pose for photos for its promotional materials. It sent out a call to its 45,000-strong Facebook following for real life customers to come forward and appear as models on leaflets, posters, websites and promotional material. After a good response, more than a dozen would-be models were brought to a professional photo-shoot for the day. The results were a batch of photographs which are now being used across Go North East’s promotional literature. Stephen King, Marketing Manager for Go North East, who came up with the idea, said: “We wanted to use real people to showcase what we do and we were delighted the people who came forward gave up their time to do so. We think the photos we have show real customers on our services and give our materials a genuine feel. Also, by using volunteers we saved a lot of money which means we don’t have to pay marketing costs for models which is a saving we can pass on to the customer.” Oonagh McGee (pictured), 29, from Stockton, takes the X10 every day and was a great candidate to pose for photos for the service. She said: “Lots of the other customers have noticed the photos and asked me about them but I’ve not been asked for an autograph yet!”
n October 7 Warminster Vintage Bus Running Day. West Wiltshire. At least 16 routes and 25 buses in service, sponsored by the Go-Ahead Group. www.warminstervbrd. connectfree.co.uk n October 14 Midland Red Centenary of the Reintroduction of Motorbuses. The Transport Museum, Wythall, near Birmingham.
www.wythall.org.uk
n October 18 CILT Annual Awards for Excellence Dinner. London. 01536 740104. www.ciltuk.org.uk n October 21 The Very Best of London Buses. Brooklands, Surrey. Featuring 50 years of Routemaster buses. London Bus Museum. www.londonbusmuseum.com
n October 23 CPT Coaching Conference. Volvo HQ, Warwick. Further details will be published in due course. Call CPT on 020 7240 3131. www.cpt-uk.org n October 24-25 Trapeze UK User Conference 2012. Radisson Hotel, Manchester Airport. 08445 616771. www.trapezegroup.co.uk n November 6-8 Euro Bus Expo. NEC, Birmingham. 01926 834790. www.eurobusxpo.com n November 15 CPT Northern Bus Summit. Manchester Conference Centre. Details from contact CPT NW Regional Manager Phillipa Sudlow on phillipas@cpt-uk.org. n November 20 UK Bus Awards London Hilton Park Lane. www.ukbusawards.org.uk n November 20-21 ATCO Winter Conference 2012. Local Government Association House, London, SW1. Will include AGM. www.atco.org.uk
2013
n January 1 New Year’s Holiday Open Day. Oxford Bus Museum. www.oxfordbusmuseum.org.uk n January 1 Annual King Alfred Running Day, Winchester. Further information from www.fokab.org.uk n March 20-21 UK Bus Awards Annual Conference. Sir Brian Souter has accepted our invitation to speak at the conference dinner. Venue to be confirmed, but will be in Central London. www.ukbusawards.org.uk n April 6 South East Bus Festival 2013. Kent Showground, near Maidstone, Kent, brought to you by the organisers of ‘M&D 100’ and ‘M&D and EK 60’ www.facebook. com/southeastbusfestival
Send your event details to gareth.evans@ coachandbusweek.com
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DRIVERS
In association with
DriveTech
Send your driver news and stories to alex.tyler@coachandbusweek. com or call 01733 293 244.
Action for Blind People holds awareness day on buses National Express drivers join Development Director Martin Hancock to experience bus travel for the blind and partially sighted Action for Blind People has given Martin Hancock, National Express West Midlands Development Director, and a number of drivers the chance to experience the bus network in their shoes. Martin and drivers encountered the challenges faced daily by visually impaired bus users, as Action for Blind People provided them with glasses replicating the effects of Cataract, Diabetic Retinopathy and Glaucoma. The charity teamed up with the regional bus company to host a ‘Try It’ day for visually impaired and blind people across the region. The day aimed to give blind and partially sighted people more confidence when travelling by bus, allowing them time to become acclimatised with the location of handles, seats and the driver. Following the event Martin Hancock sat down with regular blind bus passengers to discuss first hand the issues they encounter on National Express West Midlands services, such as
Driver banned for concessions card scam
A former Scottish Travel and Wilson’s Coaches driver has been banned from driving buses for a year in the wake of a concessionary fare cards scam. Terence Stinson, 54, was banned by the Traffic Commissioner (TC) for Scotland Joan Aitken.
Above: Drivers sampled the effects of various visual impairments. Below: Martin Hancock with Ms Zubeda Subedar and Mr Iftkhar Shaik at the event
Earlier this year he was fined £500 at Greenock Sheriff Court for being part of a scheme to defraud Transport Scotland. The TC held a conduct hearing to consider Mr Stinson’s right to continue driving PCVs under his ‘vocational licence’. Mr Stinson said he was working for Scottish Travel and Wilson’s Coaches when he committed the offences. He admitted he had used concessionary cards to inflate the number of passengers on the bus. He told the TC he had been trying to impress his employer and keep himself and other drivers in a job, indicating there was no personal
financial gain to the activity. Ordering that Mr Stinson would be prevented from driving PCVs for one year from September 7, the TC said the matter was essentially a crime of dishonesty committed during the course of working as a bus driver – and that public trust was placed on him in that position. She added: “Bus drivers cannot expect to use concessionary travel cards in a dishonest manner and retain their entitlement. “When Mr Stinson crossed the line between honesty and a plot to secure additional resources for his employers, such that jobs would be
finding the smartcard reader or an available seat and what the company can do to address these. NXWM also sampled new audio visual technology to ensure their investment is meeting the needs of the customers who rely on it most. Martin said: “Events like this allow us to hear customers’ concerns first hand and discuss ways we can work together to make things better. “Today I encountered our services as many of our customers do. It was a truly invaluable experience and I will ensure it shapes all elements of our customer service in the future.” Jen Morton from Action for Blind People said: “If you’re blind or partially sighted, you rely on public transport, so it’s essential you’re confident in the layout of vehicles and can trust the knowledge and understanding of drivers.” Cllr Judith Rowley, Centro’s lead member for green and accessible transport, said: “It is important to make public transport as accessible as possible for people across the region and the feedback from this event will help us find ways to improve travel for many of our customers.” kept, he imperilled his fitness. “Any bus driver who interferes with the proper use of concessionary cards risks the loss of livelihood, with all the consequences that can have for a driver and his or her family.” Scottish Travel and Wilson’s Coaches went out of business in February owing more than £500,000. Mr Stinson appeared at the Sheriff Court in May. The Crown said there was no evidence to suggest the company had been involved in the scam, which took place between July 2009 and November 2010.
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INSIGHT › Driver cpc
The Final Countdown With under a year now until the deadline, Andrew Cream explores operators’ views on Driver CPC training and speaks to training providers about what the benefits are and why some companies may be leaving it to the last minute
L
ast Monday marked the start of the final year for bus and coach drivers to complete their 35 hours of Driver CPC training. At the end of August, figures were released which showed only 18% of PCV licence holders had been issued with a Driver Qualification Card. While this figure doesn’t account for those drivers taking courses periodically, it does mean there may be an influx of drivers needing to complete their training before the September 10, 2013 deadline. Below, operators give their experiences of Driver CPC training while suppliers provide advice for companies and drivers looking to complete the qualification.
Tom Bridge Operations Director, Stagecoach South “We find the Driver CPC training a great benefit to our business. The majority of our drivers currently hold four or more modules and we are well on target to meet the 2013 deadline. “All our courses have been designed and delivered in house and have been received positively. The courses we offer focus on safe and skilled driving, disability awareness, customer care, legal requirements and safe and environmentally friendly driving.” www.coachandbusweek.com
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Keith Squire Managing Director, Squire Management “The attitude of operators depends on when you ask them. Before they attend the first course they think the training is getting in the way. But afterwards a good 75% ask when the next module is scheduled for. “The training helps drivers as many have concerns which they may have been frightened to raise previously. Their increased knowledge means confidence goes up. “There is also evidence that operators have seen a reduction in tachograph infringements and improvements in fuel efficiency. “I think some operators are stalling as they were given five years. They may be waiting for their cash flow to improve. Also, people hear on the rumour mill that it’s going to go away, but it’s not. I know some people would like it to go away from a financial point of view. “My advice would be; don’t delay – you’ll get better value for money and periodical training rather than in one block is much more beneficial. “There is a better impact when courses are spaced out. Plus, when customers book with us they have a fixed price so the last courses they attend will be the same price as the first.”
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Michael Morris Director, Tanat Valley Coaches “I’m able to say that as a result of the training on fuel saving techniques and drivers putting those into practice, we’ve cut the fuel costs across the fleet by 8% which to us amounts to £3,360 per month and over £40k a year - and I believe we can improve on that.”
“There are still an awful lot of people hoping it’s going to go away. They need to know that drivers and operators will not just get a slap on the wrist.” Chris Owens MD, Alpine Travel
Left: Tanat Valley has cut fuel costs by 8%. Above: Stagecoach West is on schedule to complete the training. Right: Go South Coast views DCPC as a real benefit
Chris Owens Managing Director, Alpine Travel “I think if you embrace Driver CPC there are huge benefits to operators, but if you just pay lip service to it there are no benefits. “You need to learn to look at your own operation and asses your requirements to suit you. The Driver CPC training gives operators a reason to scrutinise themselves and make up for their own shortfalls. “We started providing training three or four years before DCPC training was announced. We have trained for Andersons in London as well as two or three North Wales coach operators. “We offer five different courses: The Role of the Professional Driver in providing Safe & Efficient Transport, Passenger Vehicle Emergency Evacuation, Emergency Incident Management & Basic First Aid, Principals of Customer Service, which is also credited as a world host course, and Safe & Fuel Efficient Driving using Telematics, which optimises the use of GreenRoad. We are currently writing a new programme which will focus on diversity and equality. “The customers we have dealt with have been excellent from day one. But there are still an awful lot of people hoping it’s going to go away. They need to know that drivers and operators will not just get a slap on the wrist. “Operators should look at the quality of a course, not the cost. A quality course can really increase the benefits.”
Mark Whitelocks Traffic Manager, Stagecoach West “It’s always useful to remind drivers of certain procedures and rules. “We’re fairly comfortable with our progress. With a year to go 56.1% of our drivers need to complete one more module so we’re on schedule. “Courses are varied. They range from customer services and disability discrimination to awareness and promoting
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insight › driver cpc
People are also hoping the deadline will move, but it won’t move. “We appreciate operators have to run a business but we would encourage people to act sooner rather than later. There will end up being not enough places on offer for companies to achieve their goals.”
safe driving. “The attitude of our drivers to the training varies. Some of the less experienced drivers welcome it and expect it.”
Ed Wills Operations Director, Go South Coast “I view the Driver CPC as a real benefit to Go South Coast. It’s something we wish to develop further. “Around 75% of all our staff now hold the full licence. All courses have customer care woven into them although they cover a range of topics from eco driving and conflict resolution to delivering a quality service. “In the main, our drivers have a really positive attitude as they appreciate the time and investment being put in.”
David Richards Marketing Director, AA Drivetech “The attitude of customers is a mixture; some people are a little sceptical because they don’t understand the benefits. “What we have found, considering we are one of the higher rated companies, is that the vast majority of customers can get something out of it. “Drivers can be slightly reticent if they think they are experts already. However, we put a lot of effort into making sure people get new information. It’s about gaining a broader understanding, sharpening the pencil a bit and encouraging a fresh approach to work. We provide information which may be new to operators including new laws. “I think the reason why a lot of operators haven’t started training yet is because the deadline still seems quite a long way away.
Above: Many operators include disability awareness in their training. Below: Stagecoach West’s courses include promoting safe driving
Chris Owens at Alpine Travel believes there are huge benefits for operators who embrace the Driver CPC training www.coachandbusweek.com
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Alec Horner Managing Director, Minimise Your Risk “Most people see Driver CPC training as a benefit. A lot of my customers were doing it before the legislation came in. There are also added benefits; for example some are accredited by organisations like the World Host package. “Obviously a lot of people are aware of the legislation but there are 9,000 O-licences out there. Anecdotal evidence shows a substantial amount of operators haven’t done anything about it. But not everybody reads the trade magazines. How do you get it across to them? I think the Traffic Commissioners should write to every licence holder. “I’d like to relay the importance of doing one course a year, then nobody will be out of the cycle. A lot of people haven’t grasped that. “You always learn something. It may not always be life changing. Although saying that, learning emergency procedures could save someone’s life. “It’s about refreshing and updating people’s knowledge. The courses have gone down well, especially the on-road ones. “What I really like is when a driver comes back to me and says they applied something they remembered from the courses. “My advice to stalling operators would be: get on with it – don’t leave it to the last minute. It’s an ongoing constant thing now. Dave Bailey Operations Manager, Excelsior Coaches “The Driver CPC training is beneficial to any operator as it refocuses drivers who have been in the industry a long time and have perhaps not had training for quite a while. With regards to the newer drivers who are just coming into the industry, it helps cement their practical test into a complete bundle and gives them a sure footing at the start of their coaching career. “We conduct our training in house but under the umbrella
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insight › driver cpc
of the Association of Trainers. We are approximately between 65 and 75% through our training but as an Operations Manager, when I recruit now I am looking for drivers who have the full qualification. “Our drivers all have a positive attitude towards training. I have seen a massive change in attitudes towards this over the last two years. At first the attitude was one of apathy with comments like “it’s another government cash cow” or “I’ve been driving for years and don’t need training”. Now the drivers are actually asking when the next courses are and if they can be on them. That can only be a good thing. “The course titles our drivers complete are: ‘Health and safety; including manual handling’, ‘Drugs and alcohol awareness’, ‘Road risk – highway code and walk-round refresher’, ‘Driving hours and tacho law’, ‘Economic driving – SAFED’, ‘Dealing with emergencies; including fire evacuation’ and ‘Customer Service’.”
Clive Aisbitt Managing Director, RLR Services “Initially, the majority of customers had the attitude of ‘we might as well get on with it’, but it has changed. People who have been driving for 30 years still walk away saying ‘thanks for that.’ “As long as you pick the right provider there are great benefits. Operators can get consistent information provided to all drivers by a third party rather than the boss - someone who understands regulations and how they apply to companies. “Often, we find drivers end up teaching managers about certain things. It’s an education process for operators as well. Their knowledge
Alec Horner from Minimise Your Risk believes drivers always learn something from their Driver CPC training isn’t as detailed either. “We can help operators comply with legislation like manual handling training which is incorporated into Driver CPC, increasing understanding of a wider field of regulations. “I think a lot of drivers haven’t completed their training because there has been confusion about who is responsible, drivers or operators. Plus, people think it is going to go away. But TC Beverley Bell has said in public that every driver will be getting a letter inviting them to a conduct hearing if they haven’t completed their training in time. Her argument will be, you have known about it
Excelsior Coaches’ drivers have a positive attitude towards DCPC training www.coachandbusweek.com
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long enough. “However, the statistic that only 18% of drivers have completed their training so far is a bit misleading, as many drivers are taking one course a year, so will have their last course to do in 2013. “The underlying message is that companies with drivers without training under their belt are putting their operators’ licence at risk. The TC will look at operators not doing anything about it and think; what other problems may there be in your operation?”
Duncan Pickering Marketing Development Manager, IAM Drive & Survive “The message we are trying to get across is, rather than looking at the cheapest option, look at providers which provide sound advice. “The benefits can be passed right down to the passenger, especially on courses focusing on customer service, vehicle reliability and drivers’ duties. In the bus and coach industry, you want the customer to benefit. “We have found there is some reluctance, particularly among smaller operators, but we provide training which is worthwhile for drivers. They can really get something out of it. “It is a necessary step but there are benefits for everyone.”
Driver CPC: DSA advice
DSA Chief Executive Rosemary Thew said: “I would urge all drivers who haven’t yet started periodic training not to leave it until the last minute. If the deadline arrives and you drive professionally without a Driver CPC, you’ll be committing an offence. “If you’re an operator and you cause or allow your drivers to drive without Driver CPC – you’ll also be committing an offence. “The idea of drivers completing regular training throughout their working life is not new – many have been doing it for years through operators who recognise the benefits of drivers developing their skills; helping to boost productivity as well as improve road safety.”
“I think a lot of drivers haven’t completed their training because there has been confusion about who is responsible, drivers or operators.” Clive Aisbitt MD, RLR Services
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FACE TO FACE › kevin rooney
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position: Traffic Commissioner for the North Eastern Area Contact: 0300 123 9000 www.dft.gov.uk
Enforcement to Enforcer
While he may cut a stern face, Kevin Rooney does enjoy a spot of banter
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Coach & Bus Week’s Editor Gareth Evans talks to Kevin Rooney, who was appointed Traffic Commissioner for the North Eastern Area this spring. In contrast to his colleagues, who have a legal background, Kevin spent a quarter of a century at VOSA and it’s predecessor, the Vehicle Inspectorate
I
met Kevin in his office, which occupies one of the upper floors of the multi-storey block. Forget visions of grandeur. It’s more functional and well presented than extravagant. The blue sky, which was interspaced with light grey and white clouds provided good visibility over the city centre, the Office of the Traffic Commissioner and Central Licensing Unit being located on a hill. Fresh from sitting at a Public Inquiry (PI) where an operator had chosen to represent himself, Kevin said: “Legal representation at a PI is vital. It’s listed on the call up letter directions. You don’t get Backhouse Jones, Pellys or other specialist transport legal firms making promises which are not practical. They don’t turn up saying ‘we will do something tomorrow’ – they’ll ensure an operator has done it yesterday. Their promises are structured and may lead to a TC taking a different view.” While Kevin is no stranger at industry events, he is perhaps not as well known as his more established counterparts. Having enjoyed a positive relationship with him during his days at VOSA, I thought it was about time I caught up with him in his new role. Therefore, six months into the job, how is he finding it? “I’m loving it,” he replied without
hesitation. “It’s nice to be meeting operators – real people – and getting things to happen in real time. “I think some people believe a PI means revocation but often it does not. It’s about giving people help. It’s very unusual for an O-licence to be revoked the first time an operator is called to a PI – and that it true of my colleagues too. “As part of my induction I’ve sat almost everywhere. The only exception is Scotland as diaries have not met. Based on my experiences, I would say the approaches of the TCs are applied consistently across the country.” Kevin’s VOSA background is decidedly different for a TC. Perhaps in something of a refreshing move, he’s more a spanner man than a legal beagle, having experienced vehicles and operators out in the field. With this in mind, what has he brought to the role? “I know how the system works and what the rules are,” he replied. “I also understand the industry – I’ve been around for a long time. I’m only too aware of realism – I’ve seen a lot of operators out and about and I’ve seen good as well as bad. I’ve got an engineering background, which is handy because I can understand the nuts and bolts. I can also empathise with operators. “Sometimes as a TC you need to ensure a Vehicle Examiner is honest and reasonable. A classic case might be a seat belt being defective after taking a group www.coachandbusweek.com
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FACE TO FACE › kevin rooney
of teenagers to Alton Towers for example. “Another example is the recent Linburg case which was a difference between positioning journeys and actually breaking drivers hours rules. The drivers could demonstrate they had taken adequate rest. That swung it. In fact, it actually showed the operator was being proactive – he just wasn’t recording it correctly. On the face of it, the case sounded terrible – failing to keep records. “As TCs we work hard to be consistent. In fact we’ve spent the last two days as a group, amongst other things to calibrate ourselves. “The two questions I have to ask is can I trust an operator to be compliant in the future and is it so bad I have to put them out of business? Those questions were set by the Transport Tribunal at a number of cases.”
“At a PI a new application would have to satisfy the TC the operator would be compliant. “I have to say I’ve been genuinely impressed by the work which goes into checks for phoenix operators. If someone doesn’t state the truth on their application form, a TC can ask them why. If they try to lie in the first place, it’s an uphill struggle
for them.” A small coach operator asked if “there could be a fairer system in terms of financial standing for small vehicle operators, i.e. those running 16 – 33 seats.” Kevin replied: “The answer is a straightforward no. It’s in EU legislation. However, what is new is that a new operator no longer has
Driver Conduct
Reader questions
In common with other recent ‘Face to Face’ interviews CBW has conducted with industry figures, readers were invited to submit questions. One such question came from a Yorkshire coach operator, who wrote: “I regularly read of people who have been successively barred from PSV operations in previous years, only to reappear as the controlling mind in a ‘front’ operation which, not surprisingly, has the same failings as their earlier incarnations. What concerns me is the O-license has been revoked, but not effective for three months ‘to give the family time to work out the best way forward’. Asked to comment on this, Kevin replied: “VOSA’s ANPR (Automatic Number Plate Recognition) system would show there’s an issue. “An extended period allows an orderly wind down of a business so contracts can be re-allocated. Also, that would only be the case if it was deemed there were not immediate road safety issues. “A new application would almost certainly be heard before a PI. The licensing team would pick up if there was any hint of a phoenix. Two common ones are operating centres and addresses listed on Companies House. A lot of work goes into phoenix companies from what I’ve seen. Phoenix operators are a big issue on HGVs but not so much on the PSV side of the industry. It goes back to the issue of fair competition. www.coachandbusweek.com
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to show three months of trading. It’s a catch 22.” “If you do trade, you’re in trouble,” he mused. “We can now ask for statements six months later. They than have to show they can sustain the financial standing.” Another reader asked how Kevin’s previous “liberal” views on enforcement sat with his role as a TC. Somewhat dumbfounded, Kevin replied: “I brought in impounding and crushed limousines when I was at VOSA. As a TC, the approach has always been to follow guidance and take enforcement if needed. It’s all about being measured and taking action if needed. After all, it would be unfair to revoke an O-licence without giving an operator a chance.”
Above: Kevin spent 22 years working for VOSA before becoming a TC. Below: Modernisation at VOSA – Johnson Bros Tours’ ATF at Worksop
Kevin felt it would be prudent to reminded operators and drivers of their responsibilities but also give them an update on how procedures have been updated. “The conduct of an operator and driver with VOSA is important,” observed Kevin. “I’ve heard a number of driver conduct cases when a driver has been aggressive with VOSA. The thing to remember is VOSA staff are public servants. Coach drivers in particular, need to demonstrate they can remain calm at the roadside. “There was the case of a truck driver driving his LGV at a Traffic Examiner. You have to respect people doing an honest job. I don’t think drivers realise they too can be called to appear in front of a TC – in addition to the police.” Pointing at a pile of files containing cases of PCV and HGV drivers whose conduct may result in their vocational entitlement being impacted, Kevin continued: “The classic one for drivers is mobile phone use. The so-called ‘Big Five’ operators are very good at reporting drivers to us as TCs. It also seems now the police at grass roots level are more aware of TCs – as opposed to just at senior level. “I think the current consultation on careless driving is interesting. Tailgating in a Ford Ka for example, is somewhat different to doing so in a large vehicle such as a coach. “I believe we’ll see the police referring cases after issuing fixed penalties. We expect the serious cases to come through to us. The difference of course, is
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FACE TO FACE › kevin rooney
passengers will scream at a coach driver but that’s not an option on a truck. “If someone gets disqualified from driving a car, when the period ends they’ll get their car licence back but not their vocational until they’ve appeared before a TC. “For a first time drink driving conviction we would ask them to drive a car for a month. As ever, this depends on the circumstances. The most common thing which gets referred to us as TC is drink driving because it’s the most common offence to get banned for.” Explaining how driver conduct cases are sometimes heard at the same time as that of their employer, Kevin said: “If it was a Drivers Hours case although separate reports, VOSA will generally put the cases in together. I recently heard a case where drivers had evidence they had met the management to say they could not do a journey legally, so they resorted to taking the tachograph out for half an hour each Wednesday. In that particular case, I took no action against the drivers but I did against the operator.” Without the slightest hint of arrogance, Kevin perhaps rightly observed: “I’m not sure how many drivers realise a TC can take action against their licence. Mobile phone offences automatically get a twoweek suspension – unless there are severe mitigating circumstances.” Kevin explained the difference standards of proof. In criminal cases, it’s “beyond all reasonable doubt”, whereas for a TC it is “on the balance of probabilities.” Of particular note to operators, he revealed: “If an allegation is made against a driver with, for example, improper conduct against a minor, the police immediately notify the TC – before the case has gone to court. “Once the police have got to the stage where it has been decided to charge an individual, as a TC I can consider what to do. If I deem there is a risk to public safety, I can suspend their vocational entitlement immediately without them being called before me and prior to their cases being heard in a criminal court. “Generally the police refer at the time of conviction but where for example, school children are involved, it’s done at the earliest opportunity.” Having recalled tales of drivers being dismissed from one of my www.coachandbusweek.com
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Kevin and his son at Brighton’s Coach Rally in 2008 with the VOSA crew
Kevin Rooney: a brief history
A qualified engineer, Kevin Rooney joined the Civil Service in 1987 working initially in the Department for Transport’s Chief Mechanical Engineer’s Office before moving to VOSA in 1990. He ran the South West Region until 1999, before taking up the role of Head of Traffic Enforcement and Passenger Vehicle Policy, where he transformed VOSA’s approach. This included the introduction of new roadside technology, the operator risk rating system and roadside financial penalties. As VOSA’s Customer Director from 2006, he was responsible for leading the modernisation programme and innovation of its services across the passenger vehicle sector and for VOSA’s safety and environmental standards. Kevin was appointed Traffic Commissioner for the North Eastern Area in January this year by the then Secretary of State for Transport, Justine Greening MP. He replaced the respected Tom Macartney, who retired in October 2011. Kevin took up his role in the spring.
“I take the Driver CPC very seriously. I want people to realise it’s there to help their business. It’s pointless for argument’s sake, spending five days on Drivers’ Hours” Kevin Rooney
former employers, only to be seen the following day working for a rival operator, Kevin said: “The key is to stop them resigning from one operator and getting behind the wheel of another operator without disclosing it to their new employer.” I felt his words were thoughtprovoking. While I agree entirely with the procedures now in place, it does of course depend on an operator correctly checking a driving licence – as opposed to merely photocopying the two parts. While internet searches may throw up a plethora of ways to do this, a trusted source is Alec Horner, of the renowned training provider and risk management firm Minimise Your Risk. Alec charges £7.50 per check. On that note, Alec said: “Examples highlighted by this check include a young lady who had no less than five licences – the one she showed her prospective employer was clean, but she was actually disqualified from driving. This came to light when the police arrested her on her bus whilst in service.”
Bus compliance?
With word having reached the CBW office that no bus monitoring has been carried out in Wales since January, hence the Welsh Government’s decision to fund three such roles managed by Bus Users UK Cymru (see recent recruitment adverts); what are Kevin’s thoughts on this matter? “Dedicated Bus Compliance Officers (BCOs) have been done away with. Whereas there were 12 BCOs in England, Wales and Scotland, it’s now represents half of 50 Traffic Examiners’ (TE) jobs. Whereas BCOs spent a lot of time at the roadside, TEs spend time at
operators’ premises looking at their systems. “Later this year the TCs are going to start reviewing the direction on bus punctuality. We will look at whether the ‘five minutes late, one minute early’ is sill relevant. The original guidance was written in 2001 and updated four years later.” Is the new bus monitoring system better or worse for the TC? “It’s still early days,” replied Kevin. “As TCs we would rather funds be used to improve services rather than go to central coffers. Things are different in Wales and Scotland of course. “Larger operators in particular have monitoring systems in place. That was something which came through in the First Manchester appeal. “The fact VOSA is still doing it is good news as there is consistency. The key thing is the level of resources have not changed.” Asked whether the current economic climate is leading to operators taking short cuts, Kevin replied: “No. They don’t want to lose their livelihoods.”
DCPC
In the PI Kevin presided over before our interview, he asked the coach operator what stage he was at with his Driver CPC (DCPC) training, something I thought was of note. Kevin explained: “I take the Driver CPC very seriously. I want people to realise it’s there to help their business. It’s pointless for argument’s sake, spending five days just on Drivers’ Hours. “As TCs we take training drivers and Transport Managers very seriously. If anyone comes up before me I’ll be asking what they’re doing about their DCPC. “The Senior Traffic Commissioner Beverly Bell has said once the deadline comes up, a driver is likely to be suspended until s/he obtains their Drivers Qualification Card (DQC). There is only a year to go now.” Kevin made two further interesting points: “An issue worth being aware of for operators is their drivers may run out of weekly rest if DCPC courses are completed at weekends. After all, the drivers are working – they’re not tending to their garden or spending time with their family for example. “I also take a more positive view of operators if they’ve paid for their drivers to complete the DCPC and it’s been done in work time.”
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Ensuring visibility and accessibility
contractors, another is to pre-empt future expenditure by taking immediate action, i.e. preventative maintenance. The concept of preventative maintenance simply means regular servicing now prevents expensive breakdowns later. Windscreen repair is simply preventative maintenance for expensive windscreens. Stop that small stone chip becoming a long crack. A windscreen repair is a permanent repair which restores the strength to the damaged area and if carried out in your own workshop will only costs around £2.00 in materials and 20 minutes downtime. The new Esprit Evolution kit will allow operators to repair stone chips and short cracks in their windscreens quickly and easily. All kits come with training at the Esprit training school included. The price for the new kit is £595 + VAT and this includes enough material for up to the first 40 repairs. If you already have an old Esprit kit and want to get back into the good practice of windscreen repairs, Esprit can help with staff training and equipment refurbishment options. For more information, or to order a free copy of the Esprit windscreen Repair training DVD call Esprit or visit the Esprit website. T: 0800 432 0982 E: sales@espritws.com W: www.espritws.com
Looking after windows and doors can significantly impact how professional a vehicle looks. This week’s Essential Guide looks at suppliers offering glazing and entry system products and services, from preventative maintenance, to fast and efficient repair
L
ooking after the windscreen on any vehicle is clearly very important, but the expense of replacing a coach or bus windscreen is very high. For that reason it is a good idea to take advantage of companies offering to fill in chips and cracks before the entire windscreen is compromised. Many of these companies can do this on site - glazing doesn’t need to be a pain. Passenger vehicles are required to have safety glass in place and
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any tinting applied to the windows which is within the driver’s ‘vision reference zone’ must let at least 70% of light through (75% for windscreens). This does not apply to windows behind the driver in a bus or coach, except for those facing the rear, or those which are part of a door. Of course, you cannot carry passengers without an entry system for your vehicle, but which is the best way? Vehicles can have continental doors or multiple entry points and also need to ensure all of the exits are lit and safe. A ricketylooking door won’t do much for the
passengers’ piece of mind, being the first part of the coach or bus they see close up. Another consideration is accessibility. Making your vehicles easy to board for those with wheelchairs, visual impairments or other disabilities can go a long way to give an operator a positive image.
Esprit
In the current economic climate many operators are looking for ways to minimise expenditure. One way is to do more work inhouse rather than rely on outside
PSV Glass Tony Hurndall, PSV Glass National Sales Manager, writes: “Holding the largest range of Bus and Coach glass in Europe in support of our customers, our Operator Group Contracts and our OEM Glass Distribution Agreements with all of the UK’s bus building manufacturers - gives us the ability to react fast to any given situation.” “We have close working partnerships with our Accredited FSPs (Fitting Service Providers) to support our inimitable ONEStop solution for glass supply and glass fitting services. This benefits our operator customers with the assurance of a fixed price – and the confidence of a fast, reliable and quality service”. “In addition, our recent commercial agreement with QBE Insurance, as their exclusive provider of glass repair and
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replacement services to their coach and bus customers, is further endorsement of the unique qualities we bring to this industry.” T: 01494 533131 E: sales@psvglass.co.uk W: www.psvglass.com
Autoscreens Autoscreens provides a specialist Bus and Coach glazing repair and replacement service nationwide and in Europe. Its motto in very simple; ‘we fit any glass, for your vehicle’ from windscreens to rear screens, side bays (single and double glazed units), entrance door glass units and destination glasses. When accidents happen it’s never convenient, especially if your vehicle is abroad. Autoscreens is experienced in fitting glass in France, Italy, Germany and Ireland. No job is too far – London, Glasgow, Paris, Dublin, Frankfurt – all covered. The same service which Autoscreens provides at home
Autoscreens can provide thier services nationwide and across Europe continues across The English Channel. During the London 2012 Olympics, Autoscreens successfully provided for a number of operaters who had their vehicles contracted with the Games, delivering a first class service and quick response times. Like many of the Team GB Olympians, Autoscreens is going from strength to strength.
The company prides itself on ensuring operators’ vehicles are out of service for a minimal time. In this business downtime is critical and operators can’t have vehicles off the road for long periods of time, which is why Autoscreens offers a 24/7 service. A lot of the work is done at night, at the convenience of the customer. Autoscreens’ billing insurance service offers a simple solution to the policyholder and underwriter. The company manages the claim from the initial call through glass replacement to the insurance claim; it’s a ‘Start 2 Finish’ service. If an operator is claiming through insurance Autoscreens can take the hassle away, allowing the customer to concentrate on managing its business. Autoscreens even invoice your insurance direct so you don’t have to pay out. Health & Safety in the work place is taken seriously by Autoscreens, as its prime concern is that of its staff and customers.
0800 018-08-08 www.coachandbusweek.com
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www.transportdoorsolutions.co.uk
Bus Door Refurbishing, Service or Maintenance? Deans or Peters Parts Sourcing Issues? We can help keep your door systems efficient & functioning by offering many UNIVERSAL product options that are generally available ex-stock. Popular products we supply Bodybuilders, Repairers & Operators :
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34 | COACH & BUS WEEK | September 19, 2012
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This is why all fitting staff are PASMA Certified for Working at Height, SIKA trained and NVQ Level 2 qualified in Specialist Glazing Applications and trained and retrained as standard. Technicians carry out a risk assessment on every job and guarantee to leave each vehicle clean and tidy once finished. A genuine ‘safe drive away times’ is given after every job so the operator knows when it’s safe to put the vehicle back into service. When considering our environment, Autoscreens run a recycle programme for all its glass which in turn is used in the process of road surfacing and glass bottles. Its bonding products are properly recycled and disposed of through ChemCare UK. In these tough times, Autoscreens has reacted well by being more cost and time efficient and by working closely with its suppliers has achieved cost savings which are passed on to the customer. Autoscreens is a company with drive, experience and
supplies a wide range of general tools for automotive glass from other manufacturers including UltraWiz, Olfa, Fein, Esprit & Meritool.
T: 01142 449989 E: sales@ windscreenwizard.com W: www.windscreenwizard.com
Transport Door Solutions
JT Handtools has been in the market for almost 30 years professionalism. Its customer retention levels are high – they know Autoscreens provides a great service and good value. T: 0800 0180808 E: mail@autoscreens.co.uk W: www.autoscreens.co.uk
Karive Limited Need parts for your
BCE Door then contact
Karive Limited UK Agent for BCE.Srl Karive has a large stock of BCE parts and can meet most requirements. BCE manufactures Plug, In-Swing and Folding doors as well as being able to adapt some sliding and hinged doors to power operation.
Karive Limited
PO Box 205 Southam Warwickshire CV47 0ZL Tel: 03333 446700 E-mail: sales@karive.co.uk Web: www.karive.co.uk www.coachandbusweek.com
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Windscreen Wizard Established 28 years ago, JT Handtools is a specialist manufacturer and supplier of tools to the automotive glass industry in the UK and Europe. It has recently introduced Windscreen Wizard (patent pending), a specialised bespoke manufactured product which allows the user to remove a whole windscreen in minutes. Designed in conjunction with specialist engineers, windscreen removal companies and windscreen technician experts, this product is a perfect solution to the growing need for a wire removal system for modern day windscreens. Using a system of wires and suction cups, Windscreen Wizard is remarkably fast, and can see a windscreen completely removed in minutes. A 10-minute demonstration can be seen at http://youtu.be/ GWVZ5AbXPLM JT Handtools’ specialist manufactured tools are of a supreme quality, all carrying lifetime guarantees. Richard Vaughan, Director of the company, said: “Our company is built on the principles of making quality products and providing reliable service. “Our diversified product range continues to grow by following trends, improving our standard products and listening to the customer. “Our unique service has established our place in this industry. This allows us to make a distinctive and substantial impact for our clients.” The company also stocks and
Since the launch of Transport Door Solutions Ltd (TDS) on the June 5, 2006 by the Scotland based vehicle window manufacturer the Mcgregor Young Group, it has continued to grow as an independent bus door replacement parts and O E door supplier. In December 2007 the Netherlands-based bus door manufacturer Ventura Systems took a 25% stake holding in TDS and appointed them as their sole UK parts and service provider. With the demise of two of the UK‘s major bus door manufacturers Deans and Peters in 2009 TDS embarked on a programme to develop a range of universal door spare parts, pneumatic door control spool valves and door cylinders as direct replacements for the Deans and Peters systems as well as use on their own door systems. The TDS customer base now covers all main UK bus operators and continues to grow for Deans, Peters and Ventura door replacement parts, now with over 2,000 of their own Epsilon door systems being supplied and the first units coming out of the warranty period, there is bound to be a future replacement parts demand to further enhance their market penetration. With the ever increasing demand for their products the company has expanded into two facilities with design and development, replacement part distribution and administration being conducted from their Halstead facility in Essex and the OE door assembly and delivery being based at their sister company Cheshire Vehicle Windows Ltd. in Winsford Cheshire. TDS will be at Euro Bus Expo and you can visit them on stand 5/C 24. T: 01787 473000 E: sales@transportdoor solutions.co.uk W: www.transportdoorsolutions. co.uk
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THE BIG PICTURE
This photo could succinctly be entitled ‘railbus’. Iveco minibus ‘GN04EDL’ was caught on camera by Coach & Bus Week Editor Gareth Evans at the Cambrian Heritage Railways’ Llynclys station, four miles south of Oswestry on Saturday, September 8. The bus was operating a shuttle service between a number of local tourist attractions under the banner of ‘Oswestry & Beyond’ as part of the national Heritage Open Days programme. The vehicle is operated by the area’s local community transport provider Qube, which was once perhaps more aptly named ‘Oswestry Dial-a-Ride’. Behind the Iveco is one of the two resident 1958-built Class 101 railbuses – or DMUs in railway parlance. The occasion was also the official opening of Pen Y Garreg Halt, a new station for walkers and cyclists. Located seconds from the A483, Llynclys station is home to a buffet, which offers a selection of refreshments and light snacks. Trains are currently running every weekend until Sunday October 28. Visit www.cambrianrailways.com.
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minibus The essential read for Minibus Operators
September 2012
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Market is not ready yet
T
he Cenex exhibition, held at the beginning of this month, displayed a great deal of progress being made in the development of electric vehicles and hybrids but many of the previous exhibitors appear to have fallen away. At the early exhibitions there were a number of hybrid system producers with innovative, non-intrusive methods of gaining extra-efficiency from conventional petrol or diesel engines but their absence seems to indicate there is too little confidence in the technology from potential customers. This emphasises the great need for funding to underwrite such developments but at this time of austerity it means many of the innovative ideas which showed high potential have just not found sufficient market demand to sustain their existence. One scheme which has now concluded is the Flybus mechanical hybrid project. The
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funded programme which included Torotrak, Optare, Ricardo and Allison was found to have positive fuel saving results, yet no-one seems to know what the next step will be. Torotrak has been convinced it should continue testing off its own back but there is no indication the other partners want to continue development. It’s a very difficult and dangerous time for those involved in developing this new technology because aside from grant-aided purchases of hybrid buses through the Green Bus Fund there is no indication the market is willing to accept a significant change. Even in conventional circles, the impending additional costs of moving to Euro 6 are daunting enough. Martin Cole Editor
CONTENTS 40
News
Renault revises its Master specification, Golden Boy Coaches receives a new UNVI Vega GT 16 and The Lord’s Taverners hands over its 1,000th minibus
46
Cenex Exhibition
A report on the annual Low Carbon Vehicle exhibition at Millbrook Proving Ground with updates from Ashwoods Energy, Torotrak, Bosch, Mercedes-Benz and more
50
Open Platform
Backhouse Jones’ Mark Davies details his Turkish shared taxi experience while comparing the UK’s regulatory system with Turkey’s and highlights some current compliance issues
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40 | COACH & BUS WEEK MINIBUS | September 19, 2012
news
1,000 28 The number of minibuses donated by The Lord’s Taverners
The number of hybrid systems WMSNT specified on new Transits
Renault revises Master spec after two years Two years after its launch, the Renault Master has undergone an enhancement process which incorporates a raft of improvements including enhanced fuel economy, lower emissions and improved equipment specification. The M9T engine developed specifically for the Master retains its 2.3-litre displacement and identical 100, 125 and 150bhp power options. The dCi powerplant, which is made in Cléon, France, is now claimed to deliver up to 3.8 mpg more than its predecessor (SL/SM dCi 125 Quickshift6 Euro 5 versions). The core-selling dCi 125 is up by 3.3 mpg (SL/SM versions). CO2 emissions now start at 194 g/ km and are down by an average of 16g/km (24 g/km in the case of dCi 125 Quickshift6 Euro 5 versions of SL28 and SL33). To achieve these savings,
Golden Boy takes a new UNVI Vega GT
Golden Boy Coaches based on the Essex/Hertfordshire border, has recently taken delivery of a new UNVI Vega GT 16. Fully coachbuilt with an R66 rollover-compliant structure and based on a Mercedes Benz 516 Sprinter chassis with five-speed automatic gearbox, the new vehicle was built to order and features Politecnica Relax GTV reclining coach seats trimmed in black and grey real leather and fitted with ‘all heights freeflow’ seat belt guiders and gangway armrests. The coach also features one double and one single table, LED lighting to the entrance and gangway, radio/CD/pa/DVD with fold down monitor, reverse camera and monitor, in-dash and saloon air conditioning, convection heating,
Renault’s engineers focused on: Thermal management – an improved water circuit for faster starting; New oil and power steering pumps; Low fuelconsumption tyres; and a new gearbox lubricant. Upgraded equipment specfications include: a selection of new, easier to use and betterequipped radios; Bluetooth and USB connectivity become standard features across the range. Renault’s flagship Sport versions have higher specification and come with a CD player and MP3 playback, as well as a separate display.
New options Optional air suspension is now available for the vast majority of the front-wheel drive range at £2,000 excluding VAT, irrespective of engine, with the exception of the
2.8-tonne GVW version. The fitment of air suspension confers several benefits: n Maintain a constant ride-height irrespective of load and correct differences behind the left- and right-hand sides of the vehicle. n Permit the vehicle’s ground clearance or rear clearance angle to be raised momentarily. n Drop the rear suspension to achieve a lower rear sill height (450mm). n Manually adjust the deck height at the rear by +70mm or -60mm. A new option also appears for twin-wheel rear-wheel drive Chassis Cabs in the form of 3.5 tonne towing capacity, priced at £350 excluding VAT. This represents an additional towing capacity of 500kg over the current Master, taking Gross Train Weight from 6.5 to 7 tonnes.
The new UNVI Vega GT 16 in distinctive Golden Boy livery double glazing, full length racks with service units and full draw curtains. Luggage space is provided with a 2.8 cubic metre boot and underfloor locker. The striking exterior in black metallic paint sporting Golden Boy’s distinct red and gold graphics
is enhanced with additional roof marker lights. Golden Boy Coaches first took to the road in 1968 and is still today owned and managed by the McIntyre family. Over the decades the company has grown in size and has earned a reputation for
Telford & Wrekin Council has recognised the achievements of Paralympians Mickey Bushell and Danielle Brown by painting one of its fleet of buses gold in their honour. The Volkswagen-based Tucana minibus was coachbuilt by Bluebird and carries a maximum of 15 people. The gold bus was officially launched at 0900hrs on September 11 close to the Bushell family home in Arleston Lane, Wellington. Mickey is pictured here by CBW reader and Telford resident Glyn Bowen at the launch. providing modern high quality mini and full size coaches in and around London serving high profile clients. The company operates from purpose built premises in Hoddesdon and has its own fully equipped workshop facilities. GB Fleet Maintenance operates 24 hours a day and in addition to maintaining the Golden Boy fleet offers service facilities to a number of operators and aftermarket support on behalf of Van Hool, UNVI and Minis to Midis. All Vegas benefit from a threeyear chassis warranty along with a two- year bodywork warranty from UNVI. The coachbuilt Vega GT is available with eight to 18 seats and can be tailored to meet customers’ individual requirements. It was supplied by Minis to Midis, UNVI’s authorised dealer for London and the south. Contact Alan White, Minis to Midis on 01302 833203.
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The power rating of the electric motor in Allied Vehicles’ EV Peugeot Boxer
Ford Transit is 1,000th for Lord’s Taverners
A Ford Transit minibus recently donated to an Essex school was the 1,000th vehicle handed over by The Lord’s Taverners. The presentation by the cricketing charity took place at Essex’s Ford County Ground. Ford has sourced the majority of the 1,000 minibuses provided by The Lord’s Taverners, since donations began in 1976 – worth more than £25m at today’s prices. Representatives from Ford, The Lord’s Taverners, Edith Borthwick School, Birchwood Ford dealership and Essex County Cricket Club took part in a ceremonial handover of the Ford Transit on day two of the final Liverpool Victoria County Championship cricket match against Yorkshire. Ford Britain Fleet Director Kevin Griffin said: “We are delighted and honoured the Ford Transit is the vehicle of choice of The Lord’s Taverners for its specially converted minibuses.” Edith Borthwick School in Braintree caters for students aged three to 19 years with severe and complex learning difficulties. Its
Join the discussion on Twitter by following us at @cbwtweets and find us on Facebook at www.facebook.com/coachandbusweek new 17-seat, wheelchair-accessible Ford Minibus will be used daily to transport students to college, work placements and residential trips. It will also provide access to activities and experiences students would otherwise not be able to enjoy, including horse riding, sailing, swimming and hydrotherapy. Lord’s Taverners’ Essex Chairman Les Rowland said: “We believe sport and recreation are essential for all young people. We are always proud to donate Ford vehicles, which offer the best in comfort, safety and fuel-efficiency, and are glad we can help Essex pupils get out to enjoy new places and experiences.”
Lord’s Taverners celebrates the handover of the 1,000th minibus
Mountain Goat on a ‘sure footing’ in Windermere Windermere-based Mountain Goat continues celebrating its 40th anniversary this year. The tour operator and transport provider established its presence at the entrance to Windermere village in 1972 with a sales office base in a chalet on Victoria Gardens. In 1978 it had to move a whole 10 yards in order to allow entrance to Booths – a new supermarket. A further move came in 1999 when expansion forced a move into an adjacent office – a whole 12 feet away. No upheaval is planned to coincide with the 2012 40th
The Transit features an extended wheelbase with rear-wheel drive, powered by a 135bhp 2.2-litre Duratorq diesel engine, built at Dagenham, providing a combined fuel economy of 35.8mpg and emissions of 209g/km CO2. The vehicle meets stringent safety requirements and comes with a comprehensive package of security measures, including a ‘Safeguard’ passive anti-theft engine immobiliser and remote centrallocking with shielded, strengthened mountings. It was converted by Stanford Coachworks. Seating was supplied by Abacus and the passenger lift by Ratcliff Palfinger.
anniversary – Mountain Goat is determined to stay securely planted but it has undergone a brief temporary relocation while a complete refurbishment of the premises was undertaken. The company now has a modernised facility with an open-plan office and dedicated customer reception area. Additionally, the new style office encompasses efficient energy technologies and allows Mountain Goat to display more memorabilia relating to its 40-years history in the Lakes. One such item is a handcarved statuette of a mountain goat
donated by former employee Peter Sketch, who with former employee Peter Evans, made the statuette during one of the early winter’s of Mountain Goat’s operations. The new-look office will be the hub for Mountain Goat’s primary business of arranging and conducting sightseeing tours, working in conjunction with coach operators needing to reach remote parts of the Lake District. However, in 2012, it takes on new roles, such as offering electric bike hire. Director Stephen Broughton said: “We are ideally situated at the entrance to the Lake District’s premier village and have always recognised the importance of making an impression on visitors arriving in the Lakes.”
Turkey to build new Tourneo Production of the new Ford Transit Custom and Tourneo Custom is now underway at the Kocaeli plant in Turkey. Engineering and development of Ford’s new global commercial vehicle range was the responsibility of the Ford Dunton Technical Centre in the UK and engines for the new models are supplied by Ford Dagenham. The arrival of the Transit Custom van and Tourneo Custom people mover marks the first step in a complete transformation of Ford’s global commercial vehicle range by the end of 2013. “The Transit Custom is a completely new kind of one-tonne vehicle,” said Stephen Odell, Chairman and CEO, Ford of Europe. “This is a stylish, modern van which customers will be proud to have on their driveways, with the hardworking attitude they expect from a Transit.” “The Tourneo Custom is a fantastic-looking people mover offering outstanding day-to-day, real world practicality as well as being great to drive,” added Odell. The new Transit Custom sits between the smaller Transit Connect and the larger Transit van in Ford’s commercial vehicle line-up; and is also offered as an eight- or nine-seat people-mover, the Tourneo Custom. The chassis dynamics have been developed to offer a rewarding driving experience in both models, while car-like interiors and stylish modern exteriors are aimed at broadening the iconic Ford Transit appeal. Both are powered by 100, 125 or 155hp versions of Ford’s 2.2-litre Duratorq engine. Ford claims class-leading fuel consumption of 43.5mpg for the Tourneo Custom and 42.8mpg for the Transit Custom. The first Ford Transit and Tourneo Customs will go on sale later this year.
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news
UNVI Vega 16 for Mark’s Lincoln-based Mark’s Passenger Services has taken delivery of a new Unvi Vega Plus 16-seat minicoach. Built on a Mercedes Benz 516 Sprinter with a six-speed manual gearbox the new model features Politecnica Relax GTV reclining coach seats trimmed in Holdsworth moquette, with real leather headrest inserts and fitted with ‘all heights freeflow’ seat belt guiders and gangway armrests. The spec also includes in-dash and saloon air conditioning, convection radiators, ‘panorama plus’ enlarged aperture double glazed side windows, full-length racks with service units, full draw curtains and gangway carpet in the interior. A customer specified Blaupunkt New York 800 system featuring radio, CD, DVD, bluetooth and navigation system connected to a Bosch pa, drop down monitor and reverse camera was installed by Autosound of Bradford. A plug-type entrance door and an extra-large dropwell boot with coach rear complete the package. Painted in silver metallic the coach carries the company’s distinct vinyl graphics featuring a silhouette of key landmarks such as Lincoln Cathedral and the Red Arrows.
Renault lands HC-One order
One of Britain’s largest residential care providers HC-One has unveiled its new fleet of 200 mobility minibuses, as the company looks to make a major impact on the lifestyle of older people in care. The £6.4m investment, made in partnership with Renault and JCT600 Contracts, comes less than a year after the company was formed on November 1, 2011, after owner Chai Patel made the decision to take on more than 200 care homes from the collapsed Southern Cross Healthcare.
Mark’s was founded in 1998 by husband and wife team Mark and Joanne Hueso and now operates a fleet of 60 vehicles including a high number of Mercedes Benz Vitos and Sprinters. The company employs over 120 staff and offers specialised transport services including wheelchair accessible, airport transfers and executive travel. Staff are given training in the use of wheelchair restraint systems, First Aid/Moving and Handling, Minibus and PSV driving and Minibus emergency evacuation.
Mark Hueso said: “We offer executive specification in our larger vehicles and wanted to offer the same high standard in a 16-seater with ample luggage space. We prefer to have vehicles built to our own specification and the tailormade UNVI Vega Plus delivers exactly what we were looking for in a stylish package.”
The minicoach was supplied by Minis to Midis. Telephone Alan White on 01302 833203.
The vehicle has a plug-type entrance door and extra large dropwell boot The fleet of Renault Master LM35 minibuses has been specially modified to meet accessible transport and mobility requirements. HC-One says it is looking to help residents become more active within their communities and enjoy a greater variety of outings. Managing Director Pam Finnis said: “The arrival of the HC-One minibus fleet is a milestone for the company. HC-One’s aim is to provide the kindest care in the country. Enabling residents to enjoy life in the community around the home is fundamental to achieving this aim. “It was a lengthy selection process in choosing the minibuses
and we looked at a number of different manufacturers and models. We also viewed a prototype minibus in early July with residents, a Home Manager and Activities Co-ordinators to ensure it met their expectations. “The minibuses have been specially converted to become wheelchair accessible, with a new floor fitted to each for seat belt fixings, along with a tail lift, side step, blue internal lights for night travel, a skylight hatch and heating. Each minibus, fully fitted costs approximately £30,000. “As we roll out the minibuses to HC-One homes across the UK, residents will enjoy more exciting outings and lead a fuller life.”
The team of hikers raised £9,000 for St Luke’s Hospice in Basildon
Modern ‘chariot’ helps fundraising for local hospice St Luke’s Hospice in Basildon received a boost to its funding earlier this year, when a group of trekkers were sponsored to walk the length of Hadrian’s Wall. To set the walkers on their way, Simon Holder, owner of the Wickfordbased company Simon’s Bus, provided transport to and from London’s Euston Station, free of charge. The trek raised £9,000 for the hospice. The group followed the 84-milelong wall as closely as possible, only having to go off course for a small part of the walk because of flooding. Event co-ordinator Ed Pearce said: “It was so nice being picked up by Simon’s party bus, as travelling home on the tube would have seemed like an anti-climax.” The Simon’s Bus company and St Luke’s Hospice are corporate partners. The company often puts on free transport and sometimes directly funds events. “The reason this is my chosen charity is because my Dad was looked after so well at the hospice before he passed away,” said Simon. “I am keen to give something back.” Contact: Simon Holder on 01268 471713. Website: http://www.simonsbus.co.uk
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EVENT REPORT › CENEX
LCV2012 – Low Carbon Vehicles closer to reality Martin Cole reports on the annual Low Carbon Vehicle exhibition at Millbrook Proving Ground and discovers new technology is beginning to get more practical
M
illbrook Proving Ground in Bedfordshire hosted LCV2012 for two days at the beginning of September. Like all the previous events it was a showcase for the latest low carbon vehicle technology including hybrid drive systems, battery electric vehicles, fuel-cell, plug-in hybrids, range extenders, gas and biofuels. What was clear at this year’s event, although still sadly lacking in any significant number of commercial vehicle applications, was the refinement of the finished products, particularly the cars, as they have begun to move distinctly away from the prototype stage and many have been in series production for more than 12 months.
Ashwoods Energy One of the commercial vehicle applications on site was the Ashwoods Energy (part of Ashwoods Automotive) hybrid development for rear wheel drive Ford Transits. Minibus reported on the first hybrid to be delivered to an English minibus operator last month – although there are a few already operating in Scotland. The hybrid system is claimed to be relatively cheap and it is
certainly simple – but the term ‘simple’ belies the complexity of the control electronics and programming which have been optimised to assist the diesel power train when it is experiencing demand – under acceleration and load. What many will see as a key advantage of the system is its almost total non-invasive installation which has no effect whatsoever on the original equipment and therefore does not affect any manufacturer warranty. Already experiencing success in the van sector, Ashwoods has delivered 117 hybrid Ford Transits to fleet customers who claim they are achieving an average fuel economy improvement of around 17-25%. West Midlands Special Needs Transport, the largest diala-ride operator in the country, has placed an order for 28 units which will be installed on its next batch intake of Transits. The hybrid system features a battery box for the lithium cells which also contains the control electronics. It simply bolts to the chassis. The installation on display was located on the nearside in the area of the sliding side door. The box is connected via cables to a compact axial flux permanent magnet motor mounted on the chassis frame just ahead of the rear axle. A pulley is installed into the
rear section of the prop-shaft and is driven by the electric motor via a toothed belt. The control electronics, which interface with the OEM on-board electronics, sense when the vehicle is under acceleration or under load and provide drive assistance from between 15-60kW. The extra drive reduces demand on the engine when it is in its most fuel-hungry mode – cutting fuel use and therefore reducing emissions as a result. The power cell unit has a modular design allowing it to be connected in series to additional units for applications where power demands are significantly higher. It can be supplied in 12v 60Ah and 90Ah form or 26v 30Ah and 45Ah form. When there is no power demand on the electric drive motor it reverses its function and becomes a generator – providing power to replenish the lithium cells. It does not deliver a regenerative braking function akin to those familiar on large hybrid buses. Sales Director David Balchin said the simplicity of the system proved most attractive to potential customers. He said it was mechanically possible to configure it for use on other RWD platforms but not something Ashwoods would currently consider because of the cost
Allied Vehicles supplied Scotish Health Service with this electric Peugeot featuring a 70kW motor
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of programming development. He pointed out it would be “on the cards” if a substantial order or massive numbers of enquiries were received – but the initial project was established around the Transit as it was a highly popular volumeseller in the 3.5t sector. While the system is not being made available for FWD Transits, Ashwoods is currently engaged in a development project along with Citroen and other partners for application to its smaller Berlingo van.
Torotrak Transmission specialist Torotrak has been extensively involved in the development of the Flybus mechanical hybrid project and recently concluded its testing at the Millbrook facility. Although there was no Flybus on view the company said the testing, which was sponsored under a Technology Strategy Board grant, had proved successful and shown positive reduction in fuel consumption. The spokesman on the stand said it was unclear what the next steps for Flybus would be, but he confirmed Torotrak would independently continue to develop the mechanical flywheel to optimise its performance on the current application and to possibly extend its application range to other drivelines. The current Flybus project jointly concerned Optare – as the provider of the bus, Allison Transmission – as the OE gearbox manufacturer and consulting and development engineers Ricardo – developer of the high-speed flywheel unit driven by Torotrak’s innovative variator. Bosch & Mercedes-Benz Bosch and Mercedes-Benz have been jointly developing a system to optimise fuel use, particularly for commercial vehicles. Called Eco. Logic motion, it is currently being introduced into serial production. The system utilises extended navigation data, notably gradients and bend curvature, to optimise transmission and engine control through the use of sophisticated algorithms which have been proven
to reduce fuel consumption and CO2 emissions. Specially developed hardware from the Car Multimedia division at Bosch was devised to take navigation information which had been split into strictly separate streams of operating software and application software and to use them with manufacturer-specific algorithms to act as a predictive sensor for optimising the driving strategy. Initially being introduced on Mercedes-Benz Actros, it will be called Predictive Powertrain Control. This creates a three-dimensional image of the surroundings based on a digital map with information on gradients and bends. Combining this with precise vehicle location via GPS calculates a preview of the area – or ‘electronic horizon.’ This goes far beyond what can be achieved with near field sensors such as radar or video. The system then calculates an environmentally-friendly driving strategy appropriate for the route – including gear selection and speeds. It is said to accelerate when most
appropriate and avoid unnecessary gear changes. Based on realistic motorway routes the system has the potential to cut fuel consumption by an average 3.0% - which in terms of long distance haulage could equate to a saving of £1,800 per vehicle at today’s prices.
Allied Vehicles Although not strictly speaking a bus, Allied has supplied a fully electric Peugeot Boxer to the Scottish Health Service. It is said to have a range of 60 miles and is being employed to transfer patients between hospitals in Edinburgh and Glasgow. It carries Ambulance status but is a PTS unit with provision for a stretcher and the remaining space occupied by seating. Allied has built a minibus version for the Scottish Government which was equipped with a 30kW electric motor. Allied MD Paul Nelson said the vehicle has been reliable but deemed under-powered and too slow. The company is now installing 70kW electric motors fed by 60kW lithium polymer batteries which is far more suited to the application. Mr Nelson also said a number of these vehicles were in daily operation in Bilbao which were proving very capable and reliable. He maintained the additional cost of an EV was a difficult hurdle to clear. Economies of scale would have an effect if there was a clear switch towards EVs in the
Top: Battery and electronics. Above: Electric motor assists propshaft drive
marketplace but he said without widespread availability of a fast charging network it restricted potential take-up. Despite this, he was adamant the running costs do stack up – particularly on anything covering 200 miles or more a day.
New funding awards During the event, The Niche Vehicle Network, the Technology Strategy Board and the Office for Low Emission Vehicles (OLEV), announced the winners of the 2012 Niche Vehicle R&D Competition. Backed by the Technology Strategy Board and OLEV, the Niche Vehicle Network promotes and stimulates R&D collaboration within the niche vehicle sector by bringing together independent vehicle manufacturers, system suppliers and automotive technology companies to collaborate on innovative applications of new technologies within niche vehicle
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The Mercedes-Benz Vito e-cell – a silent passenger shuttle production. Since the programme’s inception in 2005, the Network has been a catalyst for over 100 different business collaborations and has provided funding for the development of a wide range of vehicle, system and manufacturing process improvement projects. The 2012 R&D programme aims to build upon the success of the Network by providing up to £900,000 of grant funding. After an independent assessment process, a number of projects were selected for funding awards. Two with a degree of relevance to passenger transport are:Lightweight Titanium Structures: Caged Laser Engineering, in partnership with Ariel Ltd and Reynolds Technology, aim to investigate the viability of adopting titanium tube as a cost effective raw material for manufacturing spaceframe assemblies for low volume and small series production lightweight vehicles.
4-Speed Electric Minibus: Vocis Ltd, in partnership with Zytek Automotive and the University of Surrey, aim to build a demonstrator vehicle for the Vocis 4 Speed dual motor transmission – known as ‘eDCT’ (electric Dual Clutch-less Transmission). Rob Anderson, Programme Manager for the Niche Vehicle Network, said: “The NVN has been supporting niche automotive companies to bring innovative new products to the market for over five years. Our R&D programme complements the funding available from OLEV and the Technology Strategy Board Low Carbon Vehicles Innovation Platform and enables us to continue to support niche companies across the UK.” Another announcement which may have a bearing on future drive systems came from Tata Steel which is partnering with transmission specialist Drive System Design to create lightweight
transmissions for low carbon vehicles. Tata Steel is formalising its commitment to sharing knowledge and best practice in developing high strength, lightweight transmission materials by signing a Memorandum of Understanding. The agreement will initially run for two years and forms part of Tata’s strategy to help maximise the efficiency of future low carbon vehicles. “By partnering with Drive System Design, we combine their knowledge of transmission design and our material expertise, creating a new opportunity for our advanced steels,” said Jaap Piso, Sales and Marketing Director – Automotive at Tata Steel. “As the global trend in downsizing continues, optimising the materials used for lightweight transmissions is fundamental in terms of meeting the demands placed on gears and other components. Joining forces with a recognised transmission technology expert will be invaluable as we seek to further our understanding of this important area of automotive technology.” Tata Steel’s high strength, clean steels together with Drive System Design’s advanced transmission design aims to deliver greater performance efficiencies across a broad cross section of applications, without compromising durability or noise, vibration and harshness (NVH) characteristics. The two companies will also explore the lightweight potential offered by aerospace steel grades and other advanced alloy steel grades. Both companies plan to maximise the benefits offered by Tata’s clean steels, identify how diverse materials can be used to best effect for different components and develop specific materials to meet the transmission requirements of low carbon vehicles.
Pushing ahead Tata Steel’s involvement in modern drive systems also takes another direction through having partnered with leading academics at Newcastle University to develop an innovative, low-cost electric motor and transmission. Again, the
move is part of Tata’s wider strategy to help maximise the efficiency of future low carbon vehicles and aims to yield a new generation of electrical and gear steels for traction motors and transmissions. “We are committed to advancing low carbon vehicle technologies by identifying the optimal electrical and transmission steels required for lightweight, efficient gear-drives,” explained Jaap Piso. “Together with our partners at Newcastle University, we are set to develop a high quality, affordable technology which will suit volume production of low carbon vehicles.” The project aim is to design a new electric motor and transmission system which is highly durable, can easily be recycled and remains cost effective. The combination of leading edge motor and gear design technologies developed by Newcastle University and Tata Steel’s materials expertise, has enabled the development of a high performance 130kW drivetrain, delivering more than 3000Nm at the wheel, for a projected mass and volume very similar to that of today’s leading 80kW designs – but at much lower cost. A high level of performance has been achieved in a small package by a combination of advanced motor design, very high motor operating speeds and the critically intelligent use of specially developed electrical and gear steels. Developments to electrical and gear steels have resulted in higher performance, new and affordable processes and reductions in component size. The project has included both electric motor and gearbox researchers from Newcastle University. James Widmer, from Newcastle University’s Centre for Advanced Electrical Drives, said: “This has been a fantastic opportunity to look at the design of electric vehicle motors and gearboxes from the ground up. Working with Tata Steel has allowed us to propose the development of steels with new properties which allow us to develop a smaller, more efficient electric drivetrain.”
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open platform › mark davies
“Panik Yapma” (Don’t Panic!) Mark Davies, a Solicitor at Backhouse Jones, recalls his experiences of shared taxis while on holiday in Turkey and relates how the regulatory system is in complete contrast to that in the UK I have recently returned from a week’s holiday to Turkey; my first time in the country since a fleeting day-stop to Istanbul a couple of years ago and found the experience fascinating. Apart from hiring a speed boat with 60 horse power and being allowed to power it alone – yes, unbelievably without being chaperoned – my eyes were opened in amazement with the humble Dolmus bus system. For those who have already experienced the delights of Turkey, you will be aware that a Dolmus (pronounced Dol-moosh) is the cheapest way to travel in the country and sometimes referred to as “a shared taxi”. Indeed, “a shared taxi” is an understatement! Whilst Dolmuş stops are indicated by a blue bus stop-style sign with a large white ‘D’, in some areas (such as where we stayed), they did not operate with marked stops and the buses literally stopped and picked up or dropped off anywhere along their designated route – all you have to do is hail them like a taxi. It was on-board however that the fun began. The route had a set price so once you had successfully got the Dolmus to stop, you had to get on, find a seat (if you were lucky) and then pass your money forward, from passenger to passenger; the nearest passenger giving it to the driver. The driver would then deal with any change issues, usually at the same time as navigating the hairpin roads and speaking on their mobile phone. Oh, and I forgot to mention; the bus is usually ‘stuffed’ with passengers; some drivers are more vigilant than others and on one occasion, my wife and I had to crouch down so that the traffic police could not tell that the bus was overloaded! Due to my day job, you can imagine that the hairs on the back of my neck began to stand on end – but still – it was fascinating – and I hasten to add, didn’t stop me travelling on them. However, when I consider the regulations UK operators have to deal with; forthcoming changes such as the next phase of digital tachographs, daytime running lamps (DRL), tyre labelling and the changes to the OCRS system -
Dolmus Bus caught on camera by Mark and his ever-friendly wife Julia
“On one occasion, my wife and I had to crouch down so that the traffic police could not tell that the bus was overloaded!” not to mention changes to bus driving licences from January 2013; Turkey and compliance seem a long way away... A date to be made aware of – for more than one compliance issue – is October 1, 2012. This is the date when the second phase of changes to digital tachographs (devised to increase security) comes into effect. The regulation requires that in order to detect manipulation/tampering of data, information from the motion sensor must be checked against an independent sensor capable of detecting vehicle movement and any discrepancies will be logged and reported as motion conflict events. Another imminent change is the way in which the Operator Compliance Risk Score (OCRS) is calculated, with VOSA confirming October 1, 2012 as the start date. The notice period has been set in order to enable operators to familiarise themselves with the changes that will be made – so make sure you know how it’s going to work. In short, the changes include the removal of predictive scoring and a ‘straight to red’ for the most serious offences or prosecutions. For more information it is worth consulting the VOSA site: vosa.gov.uk/ocrs-faqs or the Backhouse Jones
website: backhousejones.co.uk Changes to bus driving licences also come into effect from January 19, 2013. If you are a new driver passing a driving test in categories D, DE, D1 or D1E after January 19, 2013 you will receive a licence valid for five years. Every five years up to the age of 45 you will need to sign a declaration to confirm that you still meet the medical standards. However, after age 45, you will need to provide a medical examination report every five years to renew your driving entitlement. If you are an existing driver under 45 years of age you will also come under the new rules and every time you renew your licence, you will receive a licence for five years. Every time you renew, the DVLA will need you to confirm you still meet the medical standards. When contemplating compliance it is worth remembering it is not just complacent, careless and unscrupulous operators that find themselves on the wrong side of the law. Even diligent, responsible and well-managed businesses can occasionally trip up and fall into a regulatory pitfall, require legal advice to deal with the pending situation. Our advice: don’t leave it to chance. For just £750 + VAT, Jonathon or James Backhouse will carry out a compliance audit – appropriately named the anti-VOSArant – for any operator in the UK. Whilst dolmus buses might ride around with “Panik Yapma” (“Don’t Panic”) on the rear of their bumpers; why take the risk? If your operation depends on passenger road transport for the effective running of your business, it makes commercial sense to ensure you are fully compliant. For more information on regulatory advice, defence of prosecutions and/ or our compliance audit offer, please contact mark.davies@backhouses.co.uk or telephone 08450 575 111. If you want to let off some steam, just tap away at the keyboard and send your rant (or carefully-reasoned views) to james. day@coachandbusweek.com, or fax 0845 280 2927. Make ‘Open Platform’ the subject line. Alternatively, send your missive to: CBW, 3 The Office Village, Cygnet Park, Forder Way, Hampton, Peterborough PE7 8GX
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COACH&BUSMARKET – the place to buy and sell
To advertise on these pages for as little as £30 just call 01733 293247 Due to fleet replacement, we have the following vehicles for sale:
Dennis Plaxton R Series Cummins 420 2004: 5 x 53 seats 2005: 2 x 53 seats All are well maintained, low mileage examples (approximately 62,000km per annum) with Cummins 420 engine, air conditioning and AStronic gearboxes. Owned by us from new and used on our own holiday programme. All over cream. Prices include new MoT. Priced to sell at £47,000 (04 reg) and £57,000 (05 reg) plus VAT. Sorry no part exchange facilities!
To view contact Tom Smith, Operations Manager, Alfa Travel on 08451 305777
BARGAINS – MUST GO DUE TO RESTRUCTURING MAYPOLE COACHES HAVE THE FOLLOWING VEHICLES FOR SALE: 74 bus seats, Eminox exhaust, 12 months MOT, air-con, choice of 4 £9,550 + VAT each
1997 VOLVO OLYMPIANS
1994 VOLVO B10M JONCKHEERE DEAUVILLE
Retrimmed 2 yr ago, 12 mths MOT, 51 seats with belts, toilet, DVD/monitor £11,250 + VAT
1993 VOLVO B10M VANHOOL T8 BODYWORK
12 mths MOT, toilet, DVD/monitor, 49 seats with belts £10,250 + VAT
Passenger and Commercial Vehicles Recovery Dismantlers Parts Sales
Dennis Pointer Dart Mk2 x 130
All spares available includes engine, gearboxes, seats, etc.
Call: 01226 727769 Mobile: 07912 103497 Email: geoff-ripley@btconnect.com www.geoff-ripleysbuscoachsales.com
COACH&BUSMARKET Looking for a great deal to sell your vehicles? Contact Jade Cassidy now for details of our current offers : 01733 293247 jade.cassidy@coachandbusweek.com
Coach & Bus Week – the only paid-for weekly magazine in the bus and coach industry – there’s no comparison!
1995 Mercedes 709
ZF gearbox, Cummins engine, 63 seats with 3 point seat belts, 12 months MOT, 3 point belts, tacho, choice of 2 £5,500 + VAT each
1992 LEYLAND LYNX
Tel: 0151 547 2713 or 07802 235778 2009 09 REG FORD TRANSIT
15 seat factory bus with only 9K miles, tacho, COIF applied for
£14,250
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
29 seats, Alexander body, lap belts, MoT till April 2013. Excellent runner, good condition – £3,100 + VAT Ticket machine A90 if required £400+VAT
For all enquiries call 01227 742909
Telephone Jade Cassidy on 01733 293247 or email jade.cassidy@coachandbusweek.com
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Ensig DOUBLE DECK 1999 T/V REG DENNIS TRIDENTS
LEZ
COMPLIANT
Cummins/Voith, LEZ compliant with traps, Plaxton President bodies, 62 seats dual door (£13,000) or 70 when converted to single door (£16,000).
2000 DAF SB120
Caetano Compass bodies, 39 seats, ramps.
ZF automatic, Plaxton Premiere 320 Interurban body, 53 seats.
1993 L REG VOLVO B10M
Volvo Euro 2 engines, ZF gearboxes, Northern Counties bodies, 78 seats.
1997/98 VOLVO OLYMPIANS
1997/8 R REG VOLVO OLYMPIANS
Euro 4 Cummins, 8.9M, 29 seats, DDA, Hanover LED’s.
2008 ENVIRO 200
Volvo Euro 2 engines, ZF gearboxes, Alexander low height 13 feet 8 bodies, 87 seats.
2000 W REG DENNIS DARTS
LEZ
1999/2000 T/V/X REG DENNIS TRIDENTS
Cummins / Allison, Wrights Cadet body, ramp, wheelchair space, Hanover LED’s, CCTV, 39 retrimmed individual seats, from our own fleet and very tidy.
1999 T/V REG DENNIS DART SLF’S
COMPLIANT
Cummins/Voith, LEZ compliant for 2012 with traps to Euro 4, CCTV, Alexander ALX400 bodies, DDA compliant or upseated to 80 seats.
Cummins / Allison, Plaxton Pointer 2 bodies, LEZ compliant, 2 door, CCTV, large choice, £4500 each plus tyres (£400).
2006 VOLVO B12B
I-Shift, LEZ Euro 4 compliant, Caetano Levante body, NX spec, front mounted wheelchair lift, 49 leather seats with 3 point belts, air-con, Hanover LED’s, choice of 2.
OPEN TOP BUSES A SPECIALITY -
Juliette Close, Purfleet Industrial Telephone 01708 865656 Fax: 01708 8 Visit our website for current s
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nbus
K ER SPECIALIST ZF automatics, Plaxton Premiere 320 bodies, 53 seats, exhaust traps fitted, LEZ compliant.
1998 R REG DAF SB3000’S
2000/2001 X REG DENNIS SUPER POINTER DARTS
2001 DDA COMPLIANT DENNIS DART
Plaxton Pointer 2 dual door body, 31 seats, CCTV, particulate trap fitted, LEZ 2012 compliant, only £6,500 plus tyres (£400). LAST ONE
ZF automatic, Ikarus body, 44 seats, MOT March 2013.
1999 T REG DAF SB220 SLF
Euro 3, ZF automatics, East Lancs bodies, 37 seats, full DDA, Hanover LED’s, long MOT’s.
2002 VOLVO B6BLE’S
ZF auto’s, Alexander bodies, 84 seats.
1988 VOLVO D10M’S
Cummins 160 engines, Voith gearboxes, 35 seats as dual door, or 43 seats as single door.
Euro 4, Wrights Gemini body, dual door, 68 seats. LAST ONE
2007 VOLVO B9TL
1988 SUPER METROBUS OPEN TOPS
Re-engined with Cummins ISB Euro 3 engines, Voith gearboxes, 63 seats upstairs.
1997 P REG VOLVO B10M
1999 S REG SUPER POINTER DART
Euro 3 Cummins, Plaxton body, single door, 67 seats, DDA, Hanover LED’s.
Cummins / Allison, Alexander ALX200 bodies, 9.2m, 27 seats, DDA and LEZ compliant.
ZF 6 speed manual, Plaxton Premiere 320 body, 53 seats, from a very good home.
2002 DENNIS TRIDENT
11.3m, uprated engine and Allison World Series gearbox, 41 seats.
2001 Y REG DARTS
- BRITAIN’S BIGGEST BUS DEALERS Park, Purfleet, Essex, RM15 4YF 8 864340 e-mail: sales@ensignbus.com t stock at www.ensignbus.com
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NEW PRE-REGISTERED FORDS
OTHER MAKES
New Ford Transit 17 seat 4.3ton 135ps minibus. From £20,595 + VAT
FORD TRANSIT MINIBUSES
(11) 2011 Ford Transit 9 seat Shuttle Bus, twin side loading doors, large rear luggage area, delivery miles only £16,995 (11) 2011 Ford Transit 15 seat 3.5 ton, 2.4tdi engine 115ps, tacho, 10,000 km £17,500
SOLD
(10) 2010 Ford Transit 17 seat M/R 140PS with air-con, tacho, COIF/PSV £17,995 (59) 2009 Ford Transit 17 seat 2.4tdi 115ps, tacho, air-con, 15,000km only £17,495
LDV MINIBUSES (57) 2007 LDV Maxus 15 seat minibus, high back seats with three point belts £7,495
OTHER MAKES
New Renault Master 17 seat LM35/ 2.2di 125ps, six speed, satnav, tacho, fully tracked floor with removable seats £21,995
New Peugeot Boxer 16 seat 3.5 ton and 17 seat wheelchair accessible minibuses, 2.2 diesel 120ps, six speed gearbox LEZ COMPLIANT From £23,500 + VAT 2006 (55) Vauxhall Vivaro, 7 seat, wheelchair tracking, inboard electric lift, easy clean floor, 55,000 miles £7,995 (53) 2003 Peugeot Expert Taxi 7 seat 2.0ltr diesel, tracking for one wheelchair, lightweight ramp, easy clean floor, 50,000 miles only £4,495 no VAT
SOLD
WHEELCHAIR ACCESS
(57) LDV Maxus LWB 9 seats tracking to take two wheelchairs, inboard lift, 49,000 miles, £9,995
(09) 2009 Renault Master 16 seat minibus, tacho,high back seats with three point belts, 35,000km £15,650
(06) 2006 Vauxhall Vivaro 1.9 cdti 9 seat, inboard lift, tracking for 2 wheelchairs, 45,000 miles £8,995
New Renault Master 17 seat LWB LM39dci 126 Minibus, tacho ONLY £20,350
(55) 2006 Vauxhall Vivaro 1.9cdi, 9 seat, inboard lift, tracking for 2 wheelchairs, 55,000 miles £8,795
(07) 2007 Peugeot Boxer 3.5 ton 17 seat minibus, high back seats, rear two rows of seats on tracking, 33,000 miles COIF/PSV £9,500
(03) 2003 Fiat Doblo SX 1.9 diesel, low floor, four seats plus one wheelchair, lightweight ramp, 45,000 miles £3,495
(07) Peugeot Boxer 3.5 ton 17 seat minibus, 2.2 diesel with three point seat belts, 28,000 miles, COIF/PSV £10,495
Y 2001 Renault Mascot 2.8 diesel, 16 seat wheelchair accessible minibus, front entry drop step, fully tracked floor to take five wheelchairs, under floor lift, rear heating, COIF/PSV £6,495
Contact Graham Thatcher – email: sales@minibussales.co.uk
Tel: 01633 485858 Mobile: 07866 443304
Pembridge House, The Park Business Centre, Plough Road, Goytre, Penperlleni, Nr Usk, South Wales NP4 0AL – 10 minutes from M4 motorway. Viewing by appointment only Finance Contract Hire and Finance Lease Available. We deliver Nationwide. All vehicles prepared to VOSA standard COIF/PSV specialist
All above prices are subject to VAT @ 20%
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06 (06) FORD TRANSIT 9 SEAT W/CHAIR ACC OR 4 SEATING/2 W/CHAIR NEW INTERNAL LIFT £11,495
2011 (11) FORD TRANSIT 9 SEAT SHUTTLE BUS IN SILVER 35,000 MILES £15,250
2010 (60) RENAULT TRAFFIC 9 SEAT WHEELCHAIR ACCESSIBLE DELIVERY MILEAGE £24,995
MULTIPART & LDV/MAXUS PARTS STOCKISTS
(PONTYPOOL) LTD
05 (55) VOLKSWAGEN LT35 TDI LWB W/CHAIR ACCESS MINIBUS 45,090 MILES P.O.A.
06 (06) VOLKSWAGEN LT35 TDI LWB W/CHAIR ACCESS MINIBUS 37,627 MILES P.O.A.
P.O.A.
• ALTAS CONVERSION • 17 SEAT MINICOACH • DOUBLE GLAZED WINDOWS • FULL AIR CONDITIONING • POWER DOOR LOW ENTRY STEP
NEW MERCEDES SPRINTER TOURLINE 516CDI
Tel: 01495 757111 Mob: 07850 739446 (Haydn) or visit our website www.minibussales.biz to view the above stock
09 (59) FORD TRANSIT 17 SEAT MEDIUM ROOF TACHO COIF/PSV 30,000 MILES CHOICE OF 2 £16,495
2006 (55) LDV CONVOY ELWB MINI COACH 17 SEATS 90PS EXCEL CONVERSION COIF/PSV TACHO £10,495
05 (55) MERCEDES SPRINTER 413 SENSORY BUS 16 SEAT W/CHAIR ACCESSIBLE UNDERFLOOR LIFT COIF/PSV 68,000 MILES £15,995
08 (58) IVECO 50c15 17 SEAT EXCEL CONVERSION LUXURY MINICOACH COIF/PSV £24,995
13:47
07 (07) LDV MAXUS W/CHAIR ACCESSIBLE 4 SEAT INBOARD LIFT UNWIN TRACKING £12,495
17/9/12
58 PLATE VW CRAFTER CR50LWB 16 SEAT W/CHAIR ACC MINIBUS STANFORD CONVERSION 2.5/135PS TDCI COIF/PSV £29,995
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Southdown PSV - 01342 711840 www.southdownpsv.co.uk
2008 (58) PLAXTON PRIMO SLF 7.9m 27 seats – choice of 2
Cummins Euro 4 engine. Allison 5 speed gearbox. Mobitec LED Destination. Fully DDA Compliant. Bonded glazing. Factory modified driveline. Very clean and tidy ex-lease vehicles. £42,500 each + VAT
Finance available subject to status – please call 01342 711840 www. southdownpsv.co.uk Southdown PSV Silverwood Snow Hill Copthorne West Sussex RH10 3EN
1999 V REG DENNIS TRIDENT ALEXANDER ALX400
Beulas Stergio Spica
Single door, 78 seats, new belts, euro4 and repainted.
Phone for details.
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
2000 W REG DENNIS DART CAETANO 44 seats, 38 with belts, repainted and long test. Phone for details.
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
2011 registered, 10 months MOT, 57 seats, side entry wheelchair lift, 8 w/c spaces, LEZ compliant, climate control, TV, hydraulic lockers, towbar, 70,000km only. Plain white livery, available now.
This vehicle is like new and sold due to loss of contract must go a.s.a.p. – offers invited for a huge saving on new
Please contact on 07921 290 544
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60 | COACH & BUS WEEK | September 19, 2012
NORTH MIDLANDS BUS, PLANT & TRUCK AUCTION Friday 28th & Saturday 29th September Hanger 1, Prees Storage Ltd, A41, Whitchurch, Shropshire, SY13 3JX
Saturday 29th September COACH & BUS SECTION – 3pm
Inc Parcel of Mercedes 515 Soroco Minibuses from EASYBUS & Coaches & Buses Direct from Family Owned & National Operators
Truck, Trailer & Plant from 10am VINTAGE CHARITY AUCTION – 2pm
2005 FORD TRANSIT 410
Factory minibus, fitted with 14 moquette h/b coach seats, COIF, tacho and new PSV, 120,000 miles.
£5,950
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
Friday 28th September, 10am Tools & Equipment A LARGE PARCEL OF MODERN EQUIPMENT, HAND TOOLS, YARD & GARAGE EQUIPMENT – 1000 LOTS FROM THE BLYTHEWOOD LEYTON DEPOT and OLYMPIC PROJECTS
FREE ONLINE BIDDING AVAILABLE Click the link on our website to register
Contact Charlie Foyle or Graham Johnson with your additional single items or Parcels of equipment
01630 674326 or Fax 01630 674356 www.malcolmharrison.co.uk auctions@malcolmharrison.co.uk All overseas and first time buyers not known to the auctioneer must lodge £1000 refundable deposit on registration by cash/credit/debit card.
MALCOLM HARRISON AUCTIONS
1999/2000 Dennis Trident Alexander ALX 400 V and X reg, long wheelbase, EURO 4
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
COA CH E S FO R S A LE
2006 MAN Panther 49 seats W/C A/C £79,000.00 2004 Volvo B12B Caetano Enigma W/C £49,000.00 2009 Mercdes Rhinobus 25 seats A/C 2008 Iveco RS 2000 Irisbus 16 seats rear lift
For further details or to arrange viewing call 07767 757930
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2008 (57) FORD TRANSIT FACTORY MINIBUS
THE FOLLOWING VEHICLES OFFERED FOR SALE DUE TO FLEET REPLACEMENT
17 seats, 50K miles, tacho, etc.
£12,450.00
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
COACH&BUSMARKET Looking for a great deal to sell your vehicles?
LEZ
COMPLIANT
Setra 315GTHD DOFR: LEZ Cert: MOT: Mileage:
22/04/2005 30/09/2013 12 Months 350-450,000 kms
£ POA - last two remaining 49 seat Exec, Toilet, Boiler, Cooler, DVD, 2 x Monitors, Mercedes Engine, A/S Tronic Gearbox, Intarder, Air Conditioning, Webasto, Alloy Wheels. Owned and maintained by us from new. Repaint by arrangement.
LEZ
COMPLIANT
Photos and
Toyota Optimo V DOFR: LEZ Cert: MOT: Mileage:
FULL COLOUR as standard on all vehicle for sale advertisements!
11/04/2006 31/10/2013 12 Months 250-300,000 kms
£29,950 o.n.o. 18 Reclining Seats, Extended Boot, Manual Gearbox, Air Conditioning, Euroliner Wheel trims. Owned and maintained by us from new. Repaint by arrangement.
Contact Jade Cassidy now on :
01733 293247
jade.cassidy@coachandbusweek.com Coach & Bus Week – the only paid-for weekly magazine in the bus and coach industry – there’s no comparison! LEZ
COMPLIANT
2001 (Y) LDV CONVOY 12 seats, PSV test expired, tail lift & floor tracking, choice of 2.
£1,500.00 each
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
Scania Irizar Century K114
DOFR: 28/04/2006 LEZ Cert: 30/10/2013 MOT: 12 Months Mileage: 250-300,000 kms £79,950 o.n.o. - Choice of two 53 Reclining Seats, 11 Litre Engine, ZF Auto Gearbox, Reverse Camera, Air Conditioning, Alloy Wheels. Owned and maintained by us from new. Repaint by arrangement.
Please Contact Andy Nixon To Arrange A Viewing Office: 020 8768 9610 Mobile: 07872 409281 E Mail: andynixon@clarkescoaches.co.uk
p56_CBW_1048
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3 WEEKS 4 WEEK FREE
BUY GET A
PRICES INCLUDE :
TH
• Design Service • Web Advert • Full Colour
WHEN YOU ADVERTISE IN
COACH&BUSMARKET T E K R A M S U B & nd sell a H y u C b o A t e CO – the plac
7 1733 29324 0 ll a c t s ju £30 as little as r o f s e g a p e on these To advertis
l £90 o c 4 x m 5c co 5cm x 1
TO BOOK YOUR ADVERTISEMENT CONTACT:
JADE CASSIDY
£30
col 10cm x 2
£90
col 15cm x 1
£70
10cm x 1
col
£50
01733 293247 jade.cassidy@coachandbusweek.com
l
l £50 o c 2 x 5cm
ek.com andbuswe ch a co @ y jade.cassid 47 or email 2 3 9 2 3 3 7 1 y on 0 Jade Cassid Telephone
VEHICLE SALES | PRODUCTS & SERVICES | MARKET | VEHICLE SALES | PRODUCTS & SERVICES | MARKET | VEHICLE SALES | PRODUCTS & SERVICES
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COACH&BUSCLASSIFIED AUDIO &VIDEO
BUILDINGS HEAVY DUTY STEEL BUILDINGS
Bus Workshops - Secure Storage Supplied any width, any length Building to BS5590 - Doors high enough for Double Deckers - Finance available For further information phone
BLUELINE BUILDINGS 01709 578333 anytime
CRAIG TILSLEY Suppliers of Reconditioned
ENGINES
Tel: 01782 791524 or 01782 791527 Fax: 01782 791316 Email: info@craigtilsley.co.uk www.craigtilsley.co.uk
Moorfields Industrial Estate Cotes Heath, Stoke-on-Trent ST21 6QY
DAF MAN MERC, VOLVO SCANIA, GARDNER LEYLAND, CUMMINS ENGINES CYLINDER HEADS CRANKSHAFTS CRANKCASES CAMSHAFTS PUMPS ETC
CHECKPOINTS
Don’t forget to say that you saw it in BUSINESSES FOR SALE
TO PURCHASE CHECKPOINT/DUSTITE loose wheelnut indicators or to locate your nearest stockist:
Tel: 01524 271200 www.checkpoint-safety.com
THE CUMMINS ENGINE SPECIALISTS PARTS & SERVICE DIVISION
D.I.E.S.E.L. LIMITED OFFER A VAST RANGE OF SERVICES FOR ALL TYPES OF CUMMINS ENGINES FREE TECHNICAL ADVICE AND SUPPORT FULL OR 3/4 BUILT RECON ENGINES COMPETITIVE & COST EFFECTIVE SERVICE REPAIRS FIXED PRICE ENGINE REPAIRS/OVERHAULS COMPREHENSIVE PARTS STOCK – NEW AND USED ON SITE REPAIRS FULL ELECTRONIC DIAGNOSTICS CONTACT US TODAY FOR ALL YOUR CUMMINS REQUIREMENTS TELEPHONE UK: 01708 859625 FAX UK: 01708 857630 EMAIL: SALES@DIESEL.UK.COM
GARAGE EQUIPMENT
Mobile Column Lifts FREE
Set of Axle Stands when you purchase your Mobile Columns JHM Butt & Company Limited Sales: 01302 718226
www.buttsequipment.com equipment.com
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COACH&BUSCLASSIFIED INSURANCE
REGISTRATIONS G £690 AXZ 70 JFZ 40 JUI 949 JUI 959 KNZ 24 PBZ 16 TBZ 19 TJZ 50 TUI 20
SPEEDY REGISTRATIONS CO LTD G ‘Buy with confidence – CNDA Member’
£350 £99 £99 £50 AJZ 262 DXZ 1150 MJZ 6749 CXZ 4470 CEZ 838 HIG 5338 MNZ 1195 CXZ 4471 CJZ 737 HIG 5339 ONZ 1180 DFZ 4679 KBZ 505 IIG 2278 REZ 3369 DRZ 8551 RBZ 696 IIG 2279 RUI 2117 DRZ 8552 RDZ 989 JIG 9298 SUI 8836 ERZ 6160 SBZ 171 JIG 9299 SUI 8837 JFZ 8393 VIW 979 KIG 5113 TJZ 1116 JFZ 8394 XJI 474 KIG 5114 TJZ 1119 JIG 8459 We Buy for Cash, also Part Exchange
£50 JIG 8479 KFZ 3734 KFZ 3735 KIG 6631 KIG 6632 RNZ 2144 RNZ 2145 TUI 7971 TUI 7972
Tel: (028) 6638 7124 Fax: (028) 6638 7771
Millwood, Lisbellaw, Co. Fermanagh, N. Ireland BT94 5HQ
REPLACEMENT LEZ EXHAUSTS
COACH&BUSCLASSIFIED
Looking for a great deal to promote your products and services?
Contact Jade Cassidy now for our current offers: 01733 293247 jade.cassidy@coachandbusweek.com
Coach & Bus Week – the only paid-for weekly magazine in the bus and coach industry – there’s no comparison!
TICKETING
Direct Replacement LEZ Exhaust Systems Typical 2-4 Hour Install 2 Year Standard Warranty Unique Maintenance Modules - Keep your Vehicle on the Road Passive and Active Systems available - Suitable for all Drive Cycles For your Regional Agent or Further Information, Contact Tom or Brian on :- 01768 480111 or sales@greenurban.co.uk
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COACH&BUSCLASSIFIED TRAINING
TICKETING
Transport Managers CPC Course – New & Refresher New Operators Course Drivers CPC
Venue: West Thurrock, Essex or we can come to you
01708 867564 info@wright-training.com TRAINING
ESSENTIAL PREVENTATIVE MAINTENANCE SUPPLIES QUALITY APPROVED PRODUCTS, FAST DELIVERY
DRIVERS DAILY DEFECT BOOKS, MAINTENANCE WALL PLANNERS, SAFETY INSPECTION PADS, TACHOS, DRIVERS WALLETS ETC. CALL ORDERLINE: 01329 280280 Email: info@wardint.co.uk
CPC Nat / International Driver CPC Digital Tachograph Drivers’ Hours Tachograph Analysis
DRIVER CPC PERIODIC TRAINING AVAILABLE NATIONWIDE
Ward International Consulting Ltd 70 Marks Tey Road, Fareham, Hants PO14 3UR www.wardint.co.uk
TRIM
COACH&BUSCLASSIFIED
Coach refurbishment, spray painting, structural work & accident repairs
Contact Jade Cassidy now for our current offers: 01733 293247 jade.cassidy@coachandbusweek.com Coach & Bus Week – the only paid-for weekly magazine in the bus and coach industry – there’s no comparison!
Contact Neale – 01253 698686
Looking for a great deal to promote your products and services?
www.blackpoolcoachservices.co.uk
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COACH&BUSCLASSIFIED TRIM & SEATING
Duoflex Limited COACH & BUS RETRIMMERS • SPECIALIST UPHOLSTERERS
SPECIAL DEALS on re-trims using stock moquette
Tel: 01280 701366 Fax: 01280 704799 Email: info@duoflex.co.uk
www.duoflex.co.uk
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COACH&BUSCLASSIFIED TYRES
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MANAGEMENT & REPAIRS
MOUNTAIN TYRES LTD VEHICLE CERTIFICATE AGENCY
QUALITY AVON TREAD USED
Mountain Tyres is a newly established company making commercial retreaded tyres. We have a modern retreading plant based near Caerphilly, and we only use Grade One Tyre Casings in the production of all our tyres to produce a top quality tyre. All our tyres are guaranteed against failure.
WE ALSO CARRY OUT MAJOR AND MINOR REPAIRS, BUILD TYRES ONTO RIMS Our staff have over 25 years experience in the Retreading industry and we are Certified by the Vehicle Certificate Agency
PRICE LIST
205-75-17.5 from ........................................................£50.00 215-75-17.5 from ........................................................£50.00 245-70-19.5 from ........................................................£60.00 275-70-22.5 from .....................................................£120.00 295-80-22.5 from .....................................................£125.00 315-80-22.5 from .....................................................£125.00 385-65-22.5 from .....................................................£135.00 MAJOR REPAIRS ..........................................................£35.00 MINOR REPAIRS ..........................................................£15.00 All Prices Plus VAT
Ffynonau-Duon Farm, Pentwyn, Bargoed, Caerphilly, CF8 9NP
TYRE EQUIPMENT
VEHICLE SPARES
Trevor Wigley & Son Bus Ltd
TW FULLY LICENSED END OF LIFE VEHICLE CENTRE TW REDUNDANT AND SCRAP VEHICLES TAKEN TW PROFESSIONAL, EFFICIENT SERVICE TW ALL REQUIREMENTS CATERED FOR TW VARIOUS SPARES AVAILABLE TW CONTACT US FOR FULL AVAILABILITY
Call 01226 723147 Night Service 01226 716479 Fax 01226 700199 Email wigleys@btconnect.com
www.twigley.com
RECRUITMENT
Bournemouth Transport is an award winning Company and due to continued growth a position has arisen for a suitably qualified and dynamic Engineering Manager.
ENGINEERING MANAGER
Reporting to the Engineering Director the key roles will be: Ţ Maintain and improše Company standards of engineering and šehicle maintenance within our bus and coach fleet, with a keen eye for detail. Ţ Ensuring buses and coaches surpass current nspection standards and are safe, clean, ašailable when required and maintain excellent reliability in seršice. Ţ Manage a fully equipped modern workshop, motišate engineers and cleaning staff and recruit when necessary. Ţ Ensure all inspection maintenance is carried out to the highest standards and all records are maintained within regulated guidelines. Ţ dhere to budget constraints, warranty claims and assist technical procurement with the tores Department. Ţ Ensure compliance with Č— and Enšironmental issues at all times, including risk assessment when required. Ţ Maintain and keep records for all premises and facilities, liaising with outside contractors, ensuring a safe place to work, for all. Desirable qualities: Ţ Experienced Manager, leader and team player Ţ EngineeringĹ— ransport qualifications Ţ horough knowledge of bus and coach maintenance Ţ ully understands regulations pertaining to C operations Ţ ood skills Ţ Č— qualifications Ţ C licence his is a demanding role in a šery busy Engineering department and would suit an experienced professional looking for a new challenge, within a quality organisation. If you are interested in the position please send your C with a cošering letter to: Mr Corrie, Engineering Director, ournemouth ransport td, eomans ay, ournemouth, Dorset Ć? Ƈ , or by email to gcorrie@yellowbuses.co.uk Closing date: Ć‰ĆˆĹ—Ć?Ĺ—Ć‰Ć‡ĆˆĆ‰
smart ideas from the brighter bus company
Contact Ian Gillis 01733 293484
ian.gillis@coachandbusweek.com
New Sustainability Team appointments at Centro The West Midlands transport authority, Centro, has appointed Conrad Jones as its new Head of Sustainability. The appointment is part of Centro’s continuing commitment to develop Smarter Choices to help underpin economic growth, job creation and a reduction in carbon emissions. Currently Head of Marketing and Communications, Conrad is tasked with providing strategic direction for Smarter Choices and leading the delivery of sustainable travel initiatives and environmental performance. Centro has also announced the appointment of Richard Lawrence as Programme Executive for the Smart Network, Smarter Choices programme which is being part funded through the Local Sustainable Travel Fund. Richard will join Centro from Shropshire County Council in November and will report to
Jackie Hunt joins NX
National Express has announced the appointment of Jackie Hunt as an independent Non-Executive Director. Currently Director and Chief Financial Officer of Standard Life plc, she also Chairs the Financial Regulation and Taxation Committee of the Association of British
Head of Sustainability, Conrad Jones Conrad. Conrad said: “I am personally committed to our work on the Smarter Choices agenda and it reflects Centro’s on-going commitment to partnership working in support of the sustainable development of the West Midlands economy. “The recent Local Sustainable Transport Fund announcement means we are delivering a greatly expanded programme in this area.� Insurers. Jackie joined Standard Life in January 2009. Before this, she held various senior management roles at Aviva, including Chief Financial Officer at Norwich Union. After qualifying as a Chartered Accountant with Deloitte & Touche in South Africa, Jackie worked for PricewaterhouseCoopers and Royal & Sun Alliance. Jackie has joined both the firm’s Audit Committee and Safety and Environment Committee.
WJF Technical Support requires qualified and experienced PSV Diesel Mechanics, Electricians and Coach Builders for our nationwide Mobile Diesel Engineer Service. You must have a minimum of 2 years experience and have completed a recognised apprenticeship or be qualified to NVQ Level 3 (or equivalent). Good rates of pay available. Must provide own tools and have a valid full UK driving licence as successful applicants will be based throughout the UK at customer’s depots. Please submit you CV to enquiries@wjftechnicalsupport.co.uk. Further contact details available at www.wjftechnicalsupport.co.uk.
www.coachandbusweek.com
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Managing Director- Hedingham Salary: up to £50,000 + performance related bonus The Role
Hedingham is a growing company recently acquired by Go-Ahead Group, currently operating 120 buses in north Essex and south Suffolk from five locations. An opportunity has arisen for the role of Managing Director to lead the business into an exciting new era. This is a unique opportunity to make your mark in a developing business, and the main duties of the role will include:
• Managing day to day operations and engineering activities of five locations, meeting all health and safety requirements
• Planning and scheduling driving, engineering and other operational activities
• Monitoring expenditure and income, taking action where necessary to ensure excellent performance is managed within budget
• Commercial development of the company’s services and contracts
• Liaising with customers and key stakeholders
• Leading and mentoring the people in the business The Person
Given the hands on nature of the role the successful candidate will probably have a PCV licence and hold at least a national CPC. You will also need:
• A passion for the business and commitment to succeed
• A broad range of knowledge of all aspects of the bus industry
• You must be self sufficient, quick thinking and willing to take a hands-on approach
• You will need the ability to accelerate change successfully
For any further information or clarification about the role, please contact Martin Dean on 020 7821 3924.
Applications for this vacancy should be submitted to Amanda Sands, PA to Martin Dean, Managing Director – Bus Development at amanda.sands@go-ahead.com, and must be received by close of play Wednesday 26th September 2012.
For more information about The Go-Ahead Group visit go-ahead.com
Operations Manager London
“I honestly couldn’t believe the response from the job advertisement we put in CBW. We had nine great CVs sent in and are in the process of interviewing all of them for the two roles. The service I received from Ian in the sales department and June, who designed our ad, was second to none. I wouldn’t hesitate to use CBW again and would recommend the magazine to anyone looking to �ill their own vacancies.” Keith Sanzo, Director, Eurotaxis
RECRUITNOW www.coachandbusweek.com/jobs
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We are currently recruiting for an experienced Operations Manager to ensure the continued smooth and efficient running of our fleet based in West London.
Applicants will have experience of dealing with the planning, organising, coordinating the day to day operation whilst ensuring quality control and customer service levels are maintained. The role will be responsible for scheduling the drivers and vehicles whilst ensuring and improving the performance, productivity, efficiency and profitability of the business through the provision of effective methods and strategies.
The successful candidate will ensure full compliance of EU driver and working time directive regulations and hold or plan to obtain national and international CPCs. This challenge will require a proactive, effective and resilient organiser who has strong people skills accompanied by the ability to lead. Please send your CV and cover letter detailing your current remuneration package to recruitment@citycircleuk.com or alternatively send to HR Department, City Circle Limited, West London Coach Centre, North Hyde Gardens, Hayes, Middlesex, UB3 4QT. Closing date Friday 12th October 2012 www.coachandbusweek.com
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70 | COACH & BUS WEEK | September 19, 2012
Seen something funny? Send it to gareth.evans@coachandbusweek.com, fax 0845 2802927 or write to: Last Stop, Coach & Bus Week, 3 The Office Village, Cygnet Park, Forder Way, Hampton, Peterborough PE7 8GX
Monday: Press day. With my voluntary railway PR hat on, rise early to send off a press release to local media to meet their deadlines. Mid morning, a producer from BBC Radio Shropshire calls me to ask if I‘m up for being interviewed live on the evening drive time programme – which takes three and a half minutes or so. Me being me, I try to get the correct messages across, but with a bit of humour. Back to CBW, the second part of the Arriva issue goes together with relative ease. I’m home at not too late an hour. This photo, taken on February 24, 2007 by CBW Editor Gareth Evans shows the location of the Garage in relation to the Flax Mill, itself a building of national importance. Note the ‘Midland’ stone on the right, a reminder of the past
The end is nigh at Ditherington By the time you read this, Shrewsbury’s historic Midland Red Garage is likely to be a mound of bricks. With this in mind, we thought it would be timely to mention the site one last time in CBW. According to the Shropshire Star, Shropshire Council said work is due to begin this week to bring down buildings, including the former Arriva bus depot, as part of the masterplan to redevelop the area. The Rexel Senate building on Spring Gardens will be knocked down first, followed by the neighbouring former Midland Red Social Club, and then the nearby former bus garage, which was bought by Shropshire
Dilbert
Council last year for £2.3m. Mal Price, for Shropshire Council, said: “Demolition of the buildings will make the area more attractive by opening up the Flax Mill Maltings site. The mill was built in 1797 using a revolutionary design which makes it the forerunner of the world’s skyscrapers. “Carrying out the work now will also save the council money in the long run, as we would have to pay rates if they remained standing.” While details of the Garage’s history can be found at http:// midlandred.net/depots/sy.shtml, we thought we’d share some of the key dates. Opened by Birmingham and Midland Motor Omnibus Company Limited (BMMO — ‘Midland Red’) on November 11, 1920, the building was partly turned over to the war effort in 1940 for the production of aircraft components.
By 1947, the vehicle allocation had reached 57, with the narrow forecourt being used for outdoor overnight parking due to lack of space inside. Additional outdoor parking space adjacent to the garage was acquired in the early 1950s. The site as also used for a special bodywork department, carrying out overhauls from BMMO garages in the area. The company was renamed Midland Red Omnibus Company Limited (MROC) in March 1974, by which time the garage’s allocation stood at 68 vehicles, with 198 staff. Control passed to Midland Red North when the Midland Red Omnibus Company Limited split up on September 6, 1981. As featured in CBW at the time, the new replacement garage in Harlescott was officially opened by Transport Minister Norman Baker MP on July 19.
Tuesday: Wake up to news of the tragic coach crash on the A3 – I feel for all involved and find myself becoming irritated by the speculation. Once I’m in the office, get the core of my ‘Face to Face’ interview feature written up. Wednesday: Complete my ‘Face to Face’ interview in the morning, meaning it’s ready for design. Mid afternoon, the office is too warm for my liking, so nip out for a much-needed ‘air break’. Talk to a magazine I once wrote for in my freelance days and agree to write a feature for them – about a heritage railway. It’s funny how I can feel the same buzz returning I used to have about seeing my photos and writing in print. Spend an enjoyable evening round at my ‘in laws’ on the other side of town. Thursday: Another day in the office writing and subediting. My mid afternoon ‘lunch break’ is a visit to the barbers. Friday: Andrew is enjoying a long weekend away. My day in the office gets off to a flying start when I place a tea bag in my pint glass. Doh! As is routine when I do something daft, I ensure everyone knows about it. Forge on with writing and subediting pages. By close of play we’re at a decent stage in terms of production.
www.coachandbusweek.com
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