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If the QC is implemented, existing operators will have little choice but to bid for the work. This Nexus-liveried Optare Solo SR run by Go North East provides a potential taste of things to come. STEVE HODGSON
Quelle surprise
I
was not surprised at Tuesday’s vote to proceed with the North East Combined Authority to proceed with the implementation of a Quality Contract (QC). The fact that there were two consultations showed there was determination. You may recall how there were flaws with the first one, after which it was revisited. The next stage will be for the QC Board, which will decide yes or no. If the latter, political face will be saved as it will be someone else’s fault for spending vast sums of public money. While I have a great deal of respect for him, with the benefit of hindsight, perhaps Uncle Brian’s comments about taking buses away caused more harm than good? You don’t often go against politicians – gentle negotiation wins. It’s something I have witnessed first hand on heritage railways. Predictably, Uncle Brian’s comments also provided the perfect intro for The Guardian’s story. The QC Board will be a learning curve for all parties. It will be a test case in unchartered waters. Both sides will look for any error, leading to a protracted legal battle. That process will result in less time and money being invested in bus services by the operators and PTE alike.
None of that appears to have been taken into account locally. QCs on their own will do nothing to make buses run on time. Tyne & Wear boasts the highest passenger satisfaction in urban area. If the QC is implemented, cost creeps and network inefficiencies will wind their way in as politicians will be personally responsible and accountable for fares and services. Ultimately, it will lead to a more inefficient network. In the age of austerity, something will surely have to give. Existing operators will have no option but to bid. It will be an attractive and familiar environment for overseas-owned players such as Abellio – who have cheaper access to funds. It’s a scenario mirrored on the rail network. However, the mobilisation process is huge and and costs for new entrants spiral. Go North East’s new superdepot was five years in the making – unless Nexus mirrors what Powys did with Veolia and open up Highways Department depots? One thing’s for sure, a fascinating few months, if not years, is on the horizon… Gareth Evans Editor
Following the success of our King Long road shows we have taken the decision not to attend this year’s NEC show. Instead we are offering you the chance not only to view, but to DRIVE the vehicle yourself. Please take us up on our invitation to come along to see where the ‘real deals’ are done, enjoy the King Long hospitality here at our Coventry HQ which is only a 20 minute ride from the NEC. Launching will be the all new King Long XMQ 6129 Cummins powered, fully automatic Euro 6 coach – come along to drive this vehicle! We shall be providing a shuttle bus between the Hilton Metropole Hotel and our Coventry HQ, the King Long coach will be leaving every hour on the hour between 10 am – 4 pm on the 4th – 6th November. Thank you, All at King Long We look forward to seeing you here in Coventry.
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October 28, 2014 | COACH & BUS WEEK | 3 27/10/2014 18:40
CONTENTS
18
WRIGHTBUS
A look at Wrightbus’ StreetDeck double-decker, due to be unveiled at EBE
EDWARDS COACHES SPECIAL EDITION
26 INTRODUCTION
Focus on Edwards Coaches p26
A brief overview of Edwards, the largest independent coach and bus operator in Wales
BUSINESS 28 OVERVIEW
Jason and Mike Edwards provide a summary of the company’s operation and values
COACH 36 HOLIDAYS
Huw Davies, Groups Manager, talks about Edwards’ available destinations
40 SCHOOL TOURS Mel Hawkins discusses Edwards Coaches’ École programme, which provides school coach trips with a difference
NATIONAL 44 EXPRESS &
LOCAL BUS
Stewart Isaac, Edwards’ Service Operations Manager, on Nat Ex and local bus services
Regulars 06 l News 14 l Regional News 52 l Big Picture 99 l Last Stop 100 l People
TRANSPORT 48 SUPERVISOR
HUMAN 58 RESOURCES
54 ENGINEERING
62 FLEET PROFILE
Dai Wilde, an Edwards Transport Supervisor, talks about the company’s school transport operation
Paul Bluett, Fleet Engineer, on managing Edwards Coaches’ diverse engineering requirements
Stephanie Pendleton, head of HR, discusses the challenges of maintaining a large team of quality staff
The vehicles that make up Edwards’ substantial and varied fleet
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p36 Top Stories 6 l A compilation of various reactions to the Quality Contracts Scheme news
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8 l Scottish Green Bus Fund will provide 83 more low carbon vehicles for nine operators 10 l Carmel Coaches to cease trading after losing an appeal to keep its O-licence
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29/09/2014 19:30 09:01 27/10/2014
NEWS FOCUS › QUALITY CONTRACTS
Unanimous vote for Quality Contracts Members of the North East Combined Authority reject operators’ partnership proposal and vote for franchising. Gareth Evans reports In a move which could signal the biggest changes to the way buses operate across Tyne & Wear since deregulation in 1986, members of the North East Combined Authority (NECA) voted unanimously last Tuesday (October 21) to submit proposals for the introduction of a Quality Contracts Scheme (QCS) for consideration by the special QCS Board. The three-strong panel, convened by a Traffic Commissioner, will form its own opinion over whether the Public Interest Criteria have been met, and whether the correct process has been followed in developing the QCS. Subject to a favourable opinion by the QCS Board, the NECA could then consider whether to formally introduce the QCS and begin procurement for operators of QCS services. If agreed, the aim would be to introduce the QCS by April 2017. Tyne & Wear is the first part of the UK to reach this stage in developing a QCS under powers introduced in the Transport Act 2000 and 2008. The new scheme would see bus operators contracted to provide routes by PTE Nexus on behalf of the NECA, rather than the current system of the bus operators deciding which services to run on the basis of market forces. Local
authorities currently use their powers to supplement the network by subsidising routes which would not be commercially viable for bus operators. Under the QCS, operators would provide services on a range of routes to a contractually agreed price. The QCS would apply to Tyne and Wear and to services which cross into Northumberland and County Durham. Council leaders also agreed a protocol to avoid any adverse impacts on other services in Northumberland and County Durham. NECA members rejected the alternative to the QCS – the Voluntary Partnership Agreement – proposed by the North East Bus Operators Association (NEBOA). This would have seen bus firms working together with the NECA to provide a co-ordinated service under a formal voluntary agreement.
Reactions
l Cllr Nick Forbes, Leader of Newcastle City Council and Regional Transport Lead for the North East Combined Authority “After a lengthy and careful consideration of the QCS proposal, and the Voluntary Partnership Agreement, the Leadership Board felt that the QCS to be in the best interests of bus users in the region. “It presents the best option for increasing passenger numbers, protecting important but less profitable routes, preserving concessionary fares and providing a
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clear and easier to use network for passengers. We believe it’s a very sound proposal and we await the decision of the independent QC Board with great interest. “We realise that the bus companies will find this decision disappointing. However, leaders took their decision balancing the wider public interest and concluded that the voluntary arrangements proposed by the bus companies could simply not deliver our ambitions for better bus services. We were also clear that, without action, bus use would continue to decline, and the pressures on public funding would simply become unsustainable.” l Kevin Carr, Chairman, North East Bus Operators Association and Go North East MD “We are very disappointed, but not surprised, at the decision to press on with the QCS. Nexus has convinced the leaders to take a huge gamble, needing an £80m contingency fund on top of £51m in guaranteed funding every year. It’s not the best way of securing vital bus services for communities in Tyne and Wear. “This is the third set of bus contracts proposals and every one has been riddled with mistakes and financial flaws. The latest Nexus proposals don’t offer a single extra bus or any expansion of the bus network. Bus passengers in Tyne and Wear deserve better than this scheme, which will lead to higher
fares, worse bus services and higher council tax bills. “In contrast, bus operators have made a clear offer to work constructively with the authority and local councils. We have promised to deliver smart ticketing, lower fares, more buses, a greater say for local people in their bus network, as well as saving money for local taxpayers. We stand by that offer. The fact that we are already delivering many elements of it shows how committed we are to putting passengers first.” Mr Carr added: “The NECA decision is not final. We expect a far more rigorous examination of the QCS proposals by the independent review board. The QCS Board has a duty to determine whether these plans meet key legal, economic and value for money tests. We do not believe these tests have been met and we will make robust arguments to the review board to demonstrate this. Unless all of the tests have been met, the QCS as it stands cannot be
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Operators say they are disappointed, but not surprised, at the decision to press on with the QCS. This is Eldon Square bus station in Newcastle upon Tyne. STEVE HODGSON
implemented. “In any case, there is no evidence that the current system of delivering bus services has failed the North East. On the contrary, it has one of the highest levels of bus use and customer satisfaction in the country. Our plans would make the bus network even stronger.” ● Giles Fearnley, Managing Director of First UK Bus “What is happening is very disappointing, particularly given that the bus network in Tyne and Wear is thriving. Passengers tell us that with record satisfaction levels. I believe that if the Combined Authority (CA) were to grab all that is on offer from the operators in a partnership setting, there would be many immediate bene�its to bus passengers, the communities served and the region’s economy.” He added: “In West Yorkshire, I believe CA members know that their issues are, in many respects,
different to those which Nexus are looking to address. For example, signi�icant savings have been made to the authority’s tendered service budget by operators extending and adapting their commercial networks. “The partnership proposals would enable us all to build strongly on the recent successes of increased ridership and passenger satisfaction, further meeting the aspirations of politicians and the public alike.” ● Bobby Morton, Unite National Officer for Passenger Transport “Unite welcomes NECA’s decision as it will mean that the bus operators in their current unregulated state won’t be able to cut routes and channel pro�its out of the region to their pro�it hungry shareholders. “For too long a deregulated bus system has failed to deliver for passengers and bus workers.”
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● Bridget Phillipson MP (Houghton and Sunderland South, Labour) “I am delighted the CA have voted to introduce England’s �irst regulated transport system outside of London since the Thatcher government deregulated bus services in 1986. The bus operators should now respect this democratic decision and work to support passengers. “Bus companies have bitterly opposed the plans. Stagecoach’s Brian Souter claims that those of us who want a better local bus service are ‘unreconstructed Stalinists.’ He threatened to pull out of the region altogether. Yet Stagecoach are happy to run services under London’s regulated system and there’s no good reason why they couldn’t do the same in Tyne and Wear. This is typical of the bluster and the negative campaign of scaremongering that has characterised their opposition to change. They have frequently threatened legal action in the hope they could bully the councillors making the decision into giving in. Their threats have so far failed, but they haven’t gone away. It’s time the operators respected this democratic decision and contemplated why so many people are dissatis�ied and angry. “I �irst began to campaign on this issue in 2010 when local parents asked for my help in trying protect a route that had served the community for decades but was about to be cut, making it dif�icult for their children to get to school. Despite the fact operators receive over 40% of their income from the taxpayer, local people had little to no say. The operator made clear that although we could raise our concerns, they were under no legal obligation to even consult on changes. “That was the start of my
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campaign to re-regulate bus services in Tyne and Wear and this week we moved one step closer to making this happen.” ● Mary Creagh MP (Wakefield, Labour) and Shadow Secretary of State for Transport “It’s great to hear the members of the NECA have voted unanimously to franchise their bus service. They have my full support.” ● pteg “The partnership offer, while offering some passenger improvements and potential savings, does not come close to the bene�its delivered by the QCS. Whilst partnership boards would undoubtedly improve the dialogue between local councils and bus operators, the �inal decision on routes, timetables and fares would remain �irmly in the hands of the bus operators. This creates signi�icant doubt over whether the improvements and savings would be achieved in practice. “Bus �irms could force renegotiation of the partnership should the government reduce its funding for concessionary travel for older people, or their Bus Service Operator Grant, be cut. “The offer does not restrict the level of future fare rises, does not offer an area-wide smartcard, and offers only limited improvements on tickets usable between different companies. “Nexus would still have to cut all of the bus services and local reduced-fare schemes it provides if this partnership offer was accepted. Nexus provided a 700page document informed by expert modelling, legal and �inancial opinion in support of its own view that these tests have been met.”
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More low carbon buses for Scotland’s fleet Nine operators benefit from £3.7m of funding, including First, Stagecoach and Lothian Buses The Scottish Government has allocated £3.7m of the Scottish Green Bus Fund (GBF), to help fund 83 new buses. Nine bus operators have been awarded funding through round five of the fund. This year’s successful bidders include First Glasgow, Wilson’s of Rhu, Secure Airparks, First Scotland East, Lothian Buses, Stagecoach North Scotland, Deveron Coaches and Orkney Islands Council. It will bring the total number of vehicles funded through the GBF to 209. The Scottish Government claims performance returns from operators confirm that buses purchased through the GBF are delivering significant fuel savings and reduced emissions. Scottish Transport Minister Keith Brown said: “I am encouraged by the interest in this year’s Scottish GBF which will contribute to another 83 low carbon emission vehicles on Scotland’s roads. “This fund is helping our bus industry invest in the latest emission reducing technology and is another clear indication of our support and commitment to the bus industry in Scotland. “The Scottish Government is committed to public transport and to our ambitious climate change target of reducing carbon
First Glasgow is putting the funding it has secured towards ‘virtual electric’ buses, made by ADL emissions by 42% by 2020.” First Glasgow confirmed that it will invest around £7.4m in 47 ‘green’ vehicles, along with £1.3m from the GBF. The order includes a £2m investment in four ‘virtual electric’ vehicles, which run emission-free 70% of the time, and 30% on hybrid power. Alexander Dennis has won the contract to build the virtual electric vehicles, which will come fitted with free WiFi and leather seats as standard, and are expected to be introduced into First Glasgow’s fleet in 2015. Fiona Kerr, First Glasgow’s Managing Director, said: “The order of these brand new green buses supports our determination to improve services and attract more people onto our buses.
This is very welcome news for customers travelling with First Glasgow. I’m very confident they’ll enjoy the benefits of smoother, greener journeys. “The Scottish Green Bus Fund is a fantastic initiative and has helped First Glasgow and other operators invest in greener, more fuel efficient vehicles.” First Scotland East, trading as First Bluebird will invest a total of £1,132,645 in five Enviro400H Flywheel hybrid buses after securing £196,000 from the GBF. Stagecoach secured £477,000 and is to invest more than £600,000 in five electric vehicles for its bus operations in Inverness. The new bus order is made up of five Optare Solo electric vehicles. The buses will replace existing diesel vehicles on several routes
around Inverness. These include Inverness to Raigmore; Inverness to Lochardil; and Inverness to South Kessock. They will go into service next year, Stagecoach said. Five charging points will be installed at Stagecoach’s Inverness depot where vehicles will be charged overnight. The Highlands and Islands Transport Partnership (HITRANS) is partly funding the installation of a further charging point at Inverness Bus Station to allow the buses to receive a top-up charge during the day. Stagecoach North Scotland Managing Director, Steve Walker, said: “We’re pleased to be ordering these new vehicles, with support from the Scottish Government’s Green Bus Fund. “Our buses play a vital role in keeping communities connected across the north of Scotland and we are committed to investing in cleaner, greener vehicles for our passengers. “Sustainability is at the heart of our business – we are reducing our own carbon footprint as a company and will continue to encourage more people to try our greener, smarter bus services.” Details of Lothian Buses’ successful GBF applications was under embargo as CBW went to press and will be covered in next week’s issue. However, information on the Wilson’s of Rhu, Secure Airparks at Edinburgh Airport, Deveron Coaches and Orkney Islands council – has yet to be announced.
Stagecoach critical as Liverpool loses majority of bus lanes Liverpool City Council has chosen to remove all but four of the city’s bus lanes, a move which has drawn criticism from Stagecoach. The operator highlighted a report which showed that, after the bus lanes had been suspended, the variability of journey times increased by an average of 20%, and by as much as 71% on one route. A control sample showed that journey times for bus users and non-bus users increased during the suspension period, when compared to previous years, by 1.1% and 1.5% respectively. Stagecoach claimed that on a number of the routes on which bus lanes are being scrapped,
journey time increases were recorded for both bus and nonbus journeys. An increase to bus journey was recorded on 13 of the 22 routes that are set to lose their bus lanes. Stagecoach conceded that a small number of the existing bus lanes are not essential, but argued that the road conditions created by the permanent removal of the majority of the bus lanes – with no guarantee of alternative measures being put in place – could potentially lead to bus operators failing to meet the punctuality standards set by the Traffic Commissioner. A spokeswoman for Stagecoach said: “We are disappointed by
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this decision which will have a lasting impact on bus users. However, it does not come as a surprise. It’s clear that the needs of those who rely on bus services across Liverpool are not seen as a priority by the city council. Councillors have also chosen to ignore the findings of the report which showed that the removal of these bus lanes will, in a number of cases, increase journey times for all road users. “The job of bus operators is to run reliable bus services for local people – part of a local authority’s job is to support operators in being able to deliver that. Both bus passengers and operators have been let down by
the council’s decision. Instead of encouraging people to use greener forms of transport to help reduce congestion and pollution in the city, councillors have decided to create space for even more cars to the detriment of local bus passengers. We believe this is an irresponsible decision which could well come back to haunt them. “Our priority now is to assess what this means for our services. It is vital that the city centre bus lanes are reinstated immediately and the council must commit to deliver other measures to improve traffic flow in areas where the bus lanes are being permanently removed.”
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Devon-based coach �irm, Carmel Coaches, will stop trading on November 14 after losing an appeal to keep its O-licence. The company has been operating in Exeter since the 1970s. The owners were initially told they must stop operating from July 31 but appealed and were allowed to continue operating ahead of their appeal. The company appealed to the Transport Tribunal after losing its license in June due to safety failures and poor record-keeping. Among the issues raised was that a brake defect had been reported
Go-Ahead continues steady growth
Go-Ahead Group has released an Interim Management Statement for the period from June 29, 2014 to October 20, 2014. David Brown, Group Chief Executive of Go-Ahead, said: “Trading in the �irst quarter has been robust and our full year expectations for both bus and rail operations remain unchanged. “Delivering excellent levels of customer service is important to us and I’m proud our bus
10 | COACH & BUS WEEK | October 28, 2014 010_011_CBW1161_News.indd 10
98.4%
The compliance score for Edwards’ National Express diagrams
Carmel Coaches ceases trading
Industry share prices at the close of the Stock Exchange on Monday, October 27. Stagecoach saw the greatest proportional rise, while Synectics saw the greatest proportional drop. Most figures obtained from www.lse.co.uk
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The number of O-licences held by Edwards Coaches
eight times before something was done and a jammed emergency exit had not been �ixed when it was �lagged up. In addition, the �irm’s MOT failure rate was double the 18% national average. One of the �irm’s vehicles was involved in a coach crash at Looe in Cornwall in May this year where two people died, although no defects were found. The Traf�ic Commissioner, Sarah Bell, said the crash did not have any impact on her decision. At the hearing, company founder and Director Tony Hazell admitted that the �irm had expanded too fast but said maintenance had improved. In a statement Tony said: “Although this marks the end of
a family business that has served the Exeter and West Devon area for 30 years, we have to accept the decision made despite its severity. “We can con�irm that arrangements are being made for all future contracts and bookings to be honoured and our business at Bristol is unaffected and continues to trade as normal. “We would like to thank our long-serving hard working staff and our loyal customers for their support particularly during this past year which was marred by the tragic and devastating accident on May 13. “We are working hard to ensure that our staff �ind continued employment and job losses will be kept to a minimum.”
division achieved its highest ever satisfaction score of 92%. Even at these levels, there is always room for improvement and we will continue to listen to customers and local community groups to keep on improving our services. “Our London and regional bus operations continue to perform well and we remain on course to achieve our operating pro�it target of £100m by 2015/16.” Go-Ahead’s regional bus business saw revenue growth of 5%, with no signi�icant change in passenger journeys. The company said this has largely been driven by increased contract revenue,
where associated journeys are not recorded. While commercial and concessionary passengers numbers are broadly consistent, the operator highlighted a weakness in the north east. In London, revenue growth was again around 5%, which the company said had been driven by the reallocation of bus service operators grant (BSOG) of 4.9%. Mileage operated fell in line with the company’s expectations, following the previous year’s good growth on the back of contract wins. Rail replacement work was delivered at similar levels year on year.
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Potential passenger capacity of the Euro 6 Wrightbus StreetDeck double-decker
Driverless buses on the horizon
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Roland Eglinton makes Chalkwell return
Transport Minister Claire Perry has said one major company has held talks about introducing computer-controlled buses in the UK, according to The Telegraph. Claire said that operating buses without drivers could help companies provide better and more frequent services, particularly in rural areas. She also said work is already under way to identify any regulatory issues which could prevent the vehicles’ introduction. Speaking at the Driverless Vehicles Conference at Thatcham on October 22, Claire said: “A major component of rural transport is the cost of the driver – and so a truly driverless bus could transform rural public transport in the future.”
After spending the last four years working in Australia, Roland Eglinton has returned to the Sittingbourne-based family business of Chalkwell in a newly created role. Roland, 35, has been appointed as the company’s Commercial Director working alongside his father, Clive, Managing Director, and the Chalkwell management team. He spent 19 years at Chalkwell before emigrating to Australia in 2010 to plan local bus services in regional Queensland. During his four years in the country he remained in contact with Chalkwell, though having to communicate remotely. At the end of 2013 he came back to Chalkwell to spend nearly three weeks appraising the Kentbased company’s operations and
subsequently providing ideas for the future. Roland said: “The visit provided me with an opportunity to come
closer to the coal face to see how things were performing at ground level rather than through remote technology. “People here are fully committed and working extremely hard on the day-to-day operation so I was able to step aside from that and look at the broader picture. “I enjoyed that visit, got the bug and decided I missed the day to day hands on activity. And so I am back in the capacity of Commercial Director focusing on business development, creating new opportunities and forward planning. “The opportunity to re-join the family business simply became too good to miss.” Although still early days, Roland said he is keen to play a key role in the long-term planning strategy for the business.
A New Routemaster will be going on show to the public in Huddersfield to gain views on First’s proposal to deliver an improved bus service across West Yorkshire. The public display is part of a consultation being run by First West Yorkshire about the proposed introduction of ‘New Bus for West Yorkshire’ (NBfWY);
a package of measures that would see new buses, smart ticketing and infrastructure changes to speed up journeys. First will be parking the bus in three different locations across the district, providing more information about the proposed improvements. Anyone unable to attend the events will still be able to
complete an on-line survey available at www.firstgroup.com/ nbwy The NBfWY package includes the introduction of new vehicles similar to the New Routemaster used in London. Commenting on the consultation, Paul Turner, Head of Commercial for First West Yorkshire said: “We want the
public to let us know what they think of the new bus package of proposals so that we can consider how they might be introduced. “We are also urging the West Yorkshire Combined Authority to join bus operators in a partnership which would help provide the stable operational background required to make such a significant investment.”
and innovative ways of fitting buses with AV. The competition will be sponsored by the Department for Transport and the Transport Systems Catapult (an organisation that links up private and public organisations). Following the competition the Government will support bus operators to develop a prototype of the winner. Guide Dogs Campaigns Manager James White spoke at the launch and said: “We welcome the Government’s acknowledgement that AV is important for people with sight loss to travel safely and
with confidence. The majority of buses are currently inaccessible to people with sight loss and we are campaigning for all new buses to be fitted with AV in line with recommendations made by the Transport Select Committee.” The All-Aboard competition is aimed at students aged from 14-18 across the UK. It concludes on February 13, 2015 with the winner receiving £1,000.
Roland Eglinton has spent the last four years in Australia
New Routemaster to go on public display in Huddersfield
Baroness Kramer launches bus AV system competition
Transport Minister Baroness Kramer has launched the All Aboard competition, which invites students to submit ideas for low cost audio visual announcement (AV) technology for buses. It was at Guide Dog’s parliamentary reception on July 2 that Baroness Kramer first announced plans to launch the competition to seek out low cost
Guide Dogs CEO Richard Leeman with Baroness Kramer at the Guide Dogs Parliamentary Reception
TECHNICAL SUPPORT LTD www.coachandbusweek.com
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For more information on the competition, visit www. theallaboardcompetition.co.uk
Quality mobile bus & coach engineers throughout the UK 01253 340565 www.wjftechnicalsupport.co.uk October 28, 2014 | COACH & BUS WEEK | 11 27/10/2014 19:31
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NEWS › REGIONAL MIDLAND JOBSEEKERS and workers in Wolverhampton have been given a fast and frequent new bus service between the city centre and the i54 South Staffordshire and Pendeford business parks. The dedicated 54 service, which launched on Monday, October 27, will go direct to the parks, cutting existing bus journey times by up to 15 minutes. The service will run from Wolverhampton Bus Station, taking advantage of a £1.4m highway and traf�ic management project currently being carried out by Wolverhampton City Council and public transport co-ordinator Centro. It means the bus will take 15 minutes to reach i54 South Staffordshire and 17 minutes to the Pendeford Business Park compared to up to 35 minutes before. The 54, which is using a �leet of brand new National Express West Midlands buses with free WiFi, operates between 0535 and 2325hrs Monday to Saturday. It will run every 15 minutes during peak times and every 30 minutes throughout the rest of the day and evening. Its timetable has been designed to co-ordinate with i54 South Staffordshire shift patterns and to integrate with train arrival and departure times at Bilbrook Station, which is on the bus route. This gives people coming from Shropshire and Staffordshire a quicker link to the two business parks. The new bus service, which has been arranged by Centro, is being funded by the i54 transport steering. In a joint statement, Cllr Roger Lawrence, leader of Wolverhampton City Council, Cllr Philip Atkins, leader of Staffordshire County Council and Cllr Brian Edwards, leader of South Staffordshire Councils, said: “We have had to make sure connections and access to the site is second to none to attract high quality companies. This has been a unique partnership in that we have built a dedicated motorway junction for the site. “We also have to ensure the many hundreds of employees and visitors to the site have alternative methods of transport that are safe and convenient. We’re pleased to have Centro on board to make those connections work.”
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SCOTLAND NORTHERN IRELAND REP OF IRELAND NORTH WALES MIDLANDS EAST LONDON SOUTH EAST SOUTH WEST
NORTH YORKSHIRE TIGER, which ■ operates routes 92 and 93 directly on campus for Leeds University and Leeds Beckett students, has re-launched its service for the new academic year The Tiger buses will now have an improved frequency, network, and a ‘fresh new feel’ with tiger print seats. The buses will serve a variety of key student areas and accommodation, as well as Leeds city centre and Leeds railway station. Steve Ottley, General
14 | COACH & BUS WEEK | October 28, 2014 012_014_CBW1161_Regional News.indd 14
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Manager for Yorkshire Tiger, said “Customer feedback is extremely important to us; we have had a great response from attending freshers’ fairs, Student Unions and getting out and about talking to our customers. “In total over 15,000 leaflets have been distributed, 3,000 goodie bags given away and a dozen discounts offered on our term passes. We are keen to constantly improve our services and continue to provide our customers with a great quality, local bus service.”
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ARRIVA MIDLANDS has launched Sapphire services 1, 2 and 2a. The new premium bus services is using nine Wrightbus StreetLite micro-hybrids and started on October 26 between Cannock, Great Wyrley, Cheslyn Hay, Bloxwich and Walsall. The public were be able to see a special display of Sapphire buses as the service was of�icially unveiled in Cannock Market Place by royal lookalikes Kate and William and pupils from a local school. The Sapphire buses represent an investment of over £1m. All vehicles are equipped with power points to charge phones and laptops, free WiFi, audio visual stop annunciation and E-leather seating. Alex Perry, Managing Director for Arriva Midlands said: “We’re delighted to be bringing the Sapphire brand to the area; we’re extremely excited to be announcing this investment. “The bus service will offer our customers a new and improved experience, we’re con�ident that they will be delighted with the enhancements and we hope to encourage more people to join us on board. They really do add a bit of sparkle to people’s every day journey!”
EAST
WORK to install a new heating system at Northampton bus station is set to be �inished within the ‘next few weeks,’ the Northampton Chronicle has reported. Leader of the authority, Cllr David Mackintosh, had announced that the North Gate bus station would be �itted with a heating and cooling system following criticism from bus users at the June 14 full council meeting. A spokesman for the council said: “A new heating and cooling system is being installed at North Gate bus station. The work should be completed in the next few weeks and will help us to maintain the appropriate temperature in the summer and winter.”
NORTH
A NEW MONDAY to Saturday timetable has been introduced for the 508 bus route between Halifax and Leeds, the Halifax Courier reported. West Yorkshire Metro has said the new timetable will help improve service punctuality and reliability. www.coachandbusweek.com
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NEWS › REGIONAL The changes came into effect on Sunday, October 26. A new Monday to Saturday timetable will also be introduced for the 681 and 682 services between Bradford and Halifax to co-ordinate with the revised 508 service. The 560 service between Halifax and Commons will also be changed, with Sunday journeys at 1720hrs from Halifax to Commons and 1749hrs journeys from Commons to Halifax to be re-timed to depart and operate �ive minutes later.
SOUTH EAST
STAGECOACH’S 16 bus service which connects Canterbury with Folkestone and Hythe, will be transformed into a Stagecoach Gold service from next Sunday, November 2, 2014. The company has invested £2m in 10 new ADL Enviro400s with high-back leather seats and free WiFi, which can take Kent Cricket fans from Shepway to The Spit�ire Ground, St Lawrence. Buses run from Hythe, Sandgate, Folkestone, Hawkinge via Barham Downs and Bridge and New Dover Road to Canterbury Bus Station. The vehicles will be driven by specially trained drivers identi�ied by their Stagecoach Gold uniform. Philip Norwell, Managing Director of Stagecoach in East Kent said: “Our research has highlighted that key elements of the bus journey, including clean vehicles, friendly drivers, comfortable seats and pleasant surroundings, contributed greatly to our customers’ overall journey experience. “12 years ago we only ran one bus an hour on route 16 and since then we have continually enhanced the service by increasing the frequency, which is now up to every 15 minutes, and encouraged passenger growth. Using our �irst ever �leet of luxury vehicles on the route is the next stage of enhancement. “We carried well over one million passengers on the 16 route in the last year, so this is also about giving back to them.” The company has planned a roadshow this week to show off the new vehicles to local people. It was due to start in Folkestone on October 28-29, and will move to Canterbury city centre on Thursday, October 30. The of�icial launch event for the new service will be on Friday, October 31.
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FIRST HAMPSHIRE celebrated the �irst birthday of its Star services on Monday, October 20, with the news that in the �irst year of operation, the Star buses have carried more than three million passengers. The 26 buses in the Star �leet that went into service on routes 7 and 8 on October 20 last year, replaced the ZIP-branded vehicles that had been running on the A3 bus priority corridor from Waterlooville and Clan�ield to Cosham, Portsmouth city centre, Gunwharf and Southsea since 2005. The three million mark was passed in the year up to September 2014. This represents a 12% rise in passenger numbers over the year. Three of the Wrightbus StreetLite Max buses, HMS Victory, HMS Diamond and HMS Lancaster, all named after Royal Navy ships, took pride of place at the celebrations in Portsmouth Historic Dockyard. Joining the Star celebrations were Cllr Steve Wyllie, the Lord Mayor of Portsmouth representing the city and Cdr Peter Laughton, Commanding Of�icer of HMS Lancaster; Lt Cdr Alex Meyer, Commanding Of�icer of HMS Diamond and Lt Cdr Rod Strathern, Commanding Of�icer of HMS Victory. Also present were Councillor Seán Woodward, Executive Member for Economy, Transport and Environment at Hampshire County Council and Cllr Ken Ellcome, Portsmouth City Council’s Cabinet Member for Traf�ic and Transportation. There was also a ceremonial cutting of a specially designed Star �leet cake to celebrate both the �irst birthday and the three million passengers who have travelled on the Star �leet. Marc Reddy, Managing Director of First Hampshire, Dorset & Berkshire, said: “This is a proud day for First and our partners, Hampshire County Council and Portsmouth City Council as we celebrate a real success story. Our �irst priority is to continuously improve our services for existing customers and to encourage more people to consider using the bus especially in a bustling city like Portsmouth. “We are thrilled that the Star services have so far been used by three million people, equivalent to a 12% year on year growth, and we look forward to welcoming even more new customers in the years ahead.”
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DATES FOR YOUR DIARY
Lincolnshire Vintage Vehicle Society holds its running event this Sunday
2014 ■ October 28-31 International Bus and Coach Trade Fair Feria de Madrid Avda del Partenon, 5 28042 Madrid, Spain www.ifema.es ■ November 4-6 Euro Bus Expo 2014 NEC Birmingham www. eurobusexpo.com ■ November 4 – 7 QV Associates Introduction to Bus & Crew Scheduling course Birmingham. 01905 613527. http://qv-associates. com ■ November 2 Lincolnshire Road Transport Museum Open Day event / bus running day, North Hykeham. www.lvvs.org.uk ■ November 16 Dewsbury Bus Museum Silver Jubilee Open Day. Foundry Street, Ravensthorpe, Dewsbury, WF13 3HW. 1030 – 1630hrs. www. dewsburybusmuseum.co.uk ■ November 18 UK Bus Awards Presentation Ceremony London Hilton Park Lane www.ukbusawards. org.uk ■ December 6 Ensignbus Christmas Bus Special Vintage buses through Lakeside www. ensignbus.com ■ December 6-7 The Christmas Cracker Museum of Transport Greater Manchester Boyle Street, Cheetham. 0161 205 2122 http://gmts.co.uk
2015 ■ January 24 Northampton Transport staff reunion Monks Park Working Mens’ Club, Northampton. Contact organiser Matt Cooper by email on ntfirstreunion@gmail.com or by phone 07816 116283. ■ January 24 – 25 Excursions 2015 Alexandra Palace, London. www.excursions.org.uk ■ January 29 CPT Annual Dinner Lancaster London Hotel, Lancaster
Terrace. Contact Ling Tang on 020 7257 2502 or email lingt@cpt-uk.org. ■ April 14 –16 CV Show 2015 NEC, Birmingham 020 7630 2102. Email enquiries@cvshow.com www. cvshow.com ■ April 18 – 19 UK Coach Rally Alton Towers Resort, Staffordshire 01753 631170. www.ukcoachrally. co.uk ■ April 23 UK Coach Awards Ceremony Mercure Piccadilly Hotel, Manchester. 0870 900 1450. www. ukcoachawards.co.uk ■ May 3 – 4 Friends of King Alfred Buses Running Day Winchester www.fokab.org.uk ■ May 11 – 13 ALBUM AGM & Conference Carden Park Hotel, near Chester www.album-bus.co.uk ■ June 21 Welsh Coach Rally National Waterfront Museum, Swansea. For details, call Ashley Lovering on 07814958379. ■ July 12 Gloucestershire Warwickshire Railway Classic Bus Rally & Running Day, Toddington, Gloucestershire. www.gwsr.com ■ August 2 Thames Valley 100 Celebrating the centenary of the start of bus services between Reading and Maidenhead by the forerunners of the Thames Valley Traction Company. www.tvagwot.org.uk ■ September 9 – 10 Cenex Low Carbon Vehicle Event Millbrook Proving Ground, Bedfordshire www. cenex-lcv.co.uk ■ September 30 – October 1 Coach & Bus Live 2015 Halls 19 & 20, NEC, Birmingham www. coachandbuslive.com ■ October 16 – 21 Busworld Kortrijk Kortrijk, Belgium http:// kortrijk.busworld.org
Send your event details to gareth.evans@ coachandbusweek.com
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MANUFACTURER UPDATE › WRIGHTBUS
Innovation always: support all ways
W
rightbus will unveil its Euro 6 StreetDeck double-decker at Euro Bus Expo next week. With a passenger capacity of potentially up to 107 passengers, this is a bus that should be at least 20% more fuel efficient than the best Euro 5 double-decker, says its manufacturer. A year on from initial artist’s impression there’s striking new styling principally for the front of the new body, which as the Gemini 3 will also be available on the Euro 6 Volvo B5TL and B5LH. Wrightbus continues to be Volvo’s preferred body building partner. It anticipates the restyle taking it through to 2020. Like all Wrightbus ‘complete’ products, StreetDeck is an integrated body on chassis combination. The manufacturer says it will deliver “class leading weight and capacity, unmatched serviceability and whole life costs, a stunning new exterior styling and excellent interior comfort for passengers and driver alike.” Go-Ahead owned Brighton & Hove Bus & Coach is the first to order,
Wrightbus is ready to show StreetDeck, its fuel-efficient Euro 6 double-decker. It’s the latest landmark for a rapidly evolving and developing business that is determined to offer leading edge products in all its markets as Andy Izatt explains
24 buses each seating 81 and with an overall capacity of 90 plus expected between February and April 2015. StreetDeck uses many of the technologies and materials developed for the New Routemaster. It shares the same front and rear modules including front and rear axles, steering mechanism, steering, brakes and suspension units. The chassis is assembled at Wrightbus subsidiary EN-Drive’s facility in Antrim, the Aluminiqueframed body at the main factory in Galgorm, Ballymena. Built to a length of 10.469m, width of 2.52m and height of 4.395m, the unladen weight is sub 11,000kg, a tonne lighter than its Euro 5
predecessor, the Gemini 2DL with a VDL DB300 underframe. Built to twin-door Transport for London (TfL) specification, 73 seated passengers and 26 standees can be accommodated. For the driver there is improved visibility as a result of a wrap around windscreen and revised ‘B’ pillar-free signalling window. Windscreen wiper spindles are protected from automated washing equipment and there’s improved access to the demister and water fill through the centre panel Key features for passengers are improved air flow throughout the saloons and reduced solar gain in the upper deck, helped by smaller thinner-glass windows. Perhaps the most obvious
change is exterior glazing for the staircase, a feature carried over from the distinctively-styled New Routemaster. Managing Director of Sales & Customcare Ian Downie explained that this can be panelled normally if that’s what an operator prefers, important if they want to use the space for branding or commercial advertising, but there’s little weight difference between either. The original Gemini 3 body style as seen on Euro 6 demonstrators and early orders for Translink and Lothian (42 and 25 B5TLs respectively) continues to be available, but initial customer feedback shows a clear preference for the revised look. Euro 6 customers also include Metroline (73 B5LH), Dublin Bus (50 B5TL) and Bus Éireann (25 B5TL). As announced last year, StreetDeck, is powered by a Euro 6 231hp Daimler OM934 5.1-litre four-cylinder engine that delivers maximum torque of 900Nm at 1,400rpm. Initially the Voith D854.6 four-speed automatic is available, the ZF EcoLife 6AP1000B six-speed automatic and automated manual (AMT) Daimler G90 six-speed from quarter three next year. Early testing of the AMT promises a 4% fuel saving. Both automatics feature integral retarders. Wrightbus speaks highly of the new Daimler engine, which is designed to deal with high combustion pressures and has 20% longer maintenance intervals. Twin turbo performance and
StreetDeck has a distinctive new look that will give it presence on the road
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a constant power curve across a broad engine speed range gives “exceptional driveability characteristics,” it says. Engine oil and AdBlue consumption are 50% less than the Euro 5 Cummins predecessor. “A unique longitudinal driveline achieves improved efficiency, has less weight and lower noise than conventional transverse engine configurations,” says Wrightbus, adding that an angle-drive can be less efficient. “Reducing auxiliary power consumption is achieved by having separate coolant and charge air radiators with electric speed cooling fans.” Mounted on a removable cassette, a concept originally developed for StreetLite, improves driveline accessibility for servicing and maintenance although the installation is far from cramped. On diesel applications the five rear seats in the lower saloon can be removed in around 10 minutes to give additional access, a procedure that used to take around an hour. On hybrids there’s better access to chassis electrics. Front axle for StreetDeck is the ZF RL75 EC with independent suspension, incorporating double wishbones with king post assembly, twin air springs and twin telescopic dampers. Lock angle is 53 degrees. At the rear is the ZF AV132 drop centre axle with two upper and lower radius rods. Four wide spaced air springs and four telescopic dampers are mounted to the suspension arms and an anti roll bar is incorporated. The number of different fixings to access service areas has been reduced and side engine doors open through 180 degrees. Access panel variations between StreetDeck and Gemini 3 reflect different chassis configurations. Wrightbus says that there’s also better access to the AdBlue tank, destination boxes and headlight units. LED lighting is used throughout, both inside and out and that includes the headlights. Heater box filters are easier to remove. Talking about the new doubledecker, Wrights Group Chairman & Chief Executive Mark Nodder said: “We are leaders in the field of minimising fuel consumption, through weight reduction by design, the use of advanced materials and efficient driveline technology. All this, and more, is focused on achieving exceptional levels of quality, performance and safety, whilst delivering exceptional whole life cost value. With the new www.coachandbusweek.com
018_022_CBW1161_Wrightbus.indd 19
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ABOVE: Assembly of a first StreetDeck underway at Ballymena LEFT: Smaller upper deck windows help reduce weight and solar gain
StreetDeck, we have harnessed all our group-wide resources, expertise and experience to bring to the market what, I truly believe is the complete double deck bus.”
Fuel efficient options
Wrightbus announced last year that Euro 6 StreetLite is available with either Cummins or Daimler engines. The 4.5-litre Cummins ISB using a combination of EGR (Exhaust Gas Recirculation) and SCR (Selective catalytic Reduction) and is 50kg lighter than its Euro 5 counterpart, available at 160hp, 180hp and 210hp. The Daimler engine is that used in StreetDeck, but rated at 175hp or 208hp. Gearbox options are the Voith D854.6 and Daimler G90. Wheel forward variants continue at 8.8m and 9.5m. For Euro 6 there’s an enhanced steering lock angle of 49 degrees. Improvements to give better return to centre and road stability characteristics include reducing the number of steering relays, reducing the hub
offset by 20mm, increasing the kingpin inclination to five degrees and featuring direct drive into the steering box from the steering wheel. Door forward layouts are 10.2m and 10.8m and then there’s StreetLite Max at 11.5m. The single deck line up includes a revised Eclipse 3 body for the Euro 6 Volvo B8RLE and a demonstrator is expected in the first half of next year. Now in its second generation, Wright’s brake energy recovery Micro Hybrid (MH) technology is available in both StreetLite and StreetDeck. Rather than use the energy to directly benefit propulsion as in full hybrid systems, MH stores and uses it to power pneumatics, hydraulics and electrical systems. Those components would otherwise draw power from the engine reducing fuel consumption. The control systems developed take into account both vehicle operation and charge state. If a particular section of a route doesn’t allow
sufficient energy recovery, the system reverts to demand-based charging to ensure system and vehicle integrity. MH is largely controlled through improved software to minimise complexity. The energy storage systems (batteries and compressed air tanks) are unchanged and the weight of the vehicle remains unaffected. What has changed are hydraulic systems being replaced by electric ones where possible. That includes optimised electric radiators and CAC fans and electric power steering. There’s also opportunity charging of the pneumatic system. MH has already proved effective in improving fuel efficiency in Euro 5 StreetLite – around 7% in the first generation. The second generation has seen an additional 4%.
Millbrook testing
Wrightbus Managing Director John McLaughlin explained that over the last three years First Group has organised competitive fuel economy trials at Millbrook. Vehicles complete identical simulated route cycles and fuel is scientifically measured. Each year the route has been fine-tuned to better reflect overall operating conditions. In 2012, for example, it was about higher speed, less dwells. In 2013 there were more
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MANUFACTURER UPDATE › WRIGHTBUS stops and a 8% harder hill climb. This year it was based on rural routes with higher speed and fewer stops reflecting operating conditions around the country. Driving style has to be factored in as well – an 8 to 10% variation. Wrightbus was delighted when it came out top in all three Euro 6 categories, all of its test vehicles featuring second generation MH. StreetDeck achieved fuel economy that was 15% better than its nearest rival. MPG was 9.05 compared to 7.87mpg for the nearest competitor while idle fuel consumption was 999ml/hr (Nearest competitor 1,596ml/hr). 10.8m StreetLite was 6% better than the next best diesel bus competitor in the midi category. It could also carry 19 more passengers and returned 10.87mpg compared to the 10.07mpg of the nearest competition. Again idle fuel consumption was just 994ml/hr compared to 1,451ml/hr. Daimler-engined 11.5m StreetLite Maxes were the only entrants in the 12m single deck category. With the Voith automatic (Vehicle ULW 8,460kg) mpg was 10.36, 997ml/hr for idle fuel consumption. With the automated Daimler G90 ((ULW 8,347kg) 10.76mpg was returned with idle fuel consumption of 838ml/hr. StreetDeck, StreetLite and StreetLite Max all qualify for Low Carbon Emission Bus certification when fitted with MH, subject to the correct balance of unlade weight and passenger numbers. Verification of that is important. For StreetLite with a Voith automatic, that’s all lengths up to ULW of 8,369kg and 73
‘We are leaders in the field of minimising fuel consumption, through weight reduction by design’ – MARK NODDER
Chairman & CEO Wrightbus
passengers. For StreetDeck with a Voith automatic, it’s currently up to 10,716kg with 99 passengers. Wrights Group Engineering Director Brian Maybin said: “Assuming an annual mileage of 50,000 and an average diesel price of 85p per litre, based on the Millbrook test results our calculations suggest that the StreetDeck would deliver an annual fuel cost saving of £3,201.87, with the StreetLite 10.8m midi giving a £1,066.31 saving relative to their respective nearest rivals. If you add in the current annual LCEB (Low Carbon Emission Bus) saving (in England) of £4,800 on each vehicle, the annual savings rise to £8,010.87 and £5,866.31 on each double deck and midi vehicle respectively. Extrapolate these savings over a 15 year service life, that adds up to a significant cost advantage.” In England the current LCEB is 6p/km, 14p/km in Scotland so the annual saving north of the boarder could be £11,200 per vehicle.
There has been a slight revision of the rear styling compared to last year’s concept images
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That’s £72,000 in England and £168,000 Scotland over 15 years. “The sensitive nature of the fuel trials means that we cannot divulge the detailed results,” explained Ian Downie. “However, the message that comes loud and clear from this increasingly influential annual exercise is that, when it comes to fuel economy, Wrightbus has the advantage.” Wrightbus continues to develop its flywheel hybrid technology in conjunction with Arriva and expects to have the first production vehicles in service by the middle of next year. Funding for that project has come from the Technology Strategy Board.
Complete vehicle builder
Wrights Group is on course to build 1,115 buses and supply 335 CKD kits worldwide in 2014. That compares to 1,020 and 165 respectively in 2012. While two years ago 70% of that build was body on other manufacturers’ chassis, in 2014 it’s the other way around reflecting the shift to complete vehicle build. Group-
wide the business now employs around 1,850 employees directly. That compares with 1,200 two years ago. A further 500 jobs are sustained in the local supply base. Around £133m is spent with UK suppliers annually. Wrights Group turnover is expected to be £230m in 2014 up from £157m two years ago. Profits are modest - £3.9m in 2012, £4.1m last year. Between £4m and £6m is being spent annually on research and development, the firm being a significant participant in the Northern Ireland Advanced Composites and Engineering centre in the Titanic Quarter, Belfast were up to 120 research and technical staff work. There’s no core debt in the business. Wrightbus, Customcare, ENDrive, Metallix, Composites and Wrightbus International have a high degree of autonomy under a group management team comprising Chairman & CEO Mark Nodder, Chief Finance Officer Mark Johnston and Chief Operating Officer Steven Francey. Over 150 apprentices are employed throughout the business on a fouryear programme. With space at the Group’s Galgorm, Ballymena site increasingly at a premium, there are plans to redevelop to make better use of what’s available, explained Mark Nodder. “We are leaders in the field of minimising fuel consumption, through weight reduction by design, the use of advanced materials and efficient driveline technology and this is evident right across our Euro 6 product range, which we are showcasing at Euro Bus Expo,” he said. “We are also at the forefront of ultra low carbon vehicle development and we are able to update visitors (to the show) on our continuing work in this
There are now 465 StreetLites in service around the country. DAVID BELL
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27/10/2014 11:15
703863-1158-Nottingham 06/10/2014 11:07 Page 1
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MANUFACTURER UPDATE › WRIGHTBUS
Redevelopment of the Galgorm site is being considered to achieve better space utilisation important field. “We care about everything we do and that doesn’t stop after a new vehicle is delivered. We continue to make significant investments in our dedicated Customcare operation and that is further strengthening our ability to support our customers throughout a vehicle’s operational life with training, replacement parts, technical advise, service and repairs.” The Wright’s vehicle parc in UK and Ireland is now around 12,100 vehicles covering 605m miles a year. Around 1,140 of those are ‘complete’ buses including 465 StreetLites and 284 New Routemasters. Reflecting the growth in complete vehicles, the number of Customcare mobile service engineers is being increased to 38 by the end of the year, distributed geographically to reflect customer location. An additional regional service manager has been appointed and the number of central support office staff has increased by seven. Premises have been acquired in Lagoon Road, Orpington that serve as a new training hub and repair and refurbishment centre, complementing established facilities in Ballymena. A six bay operation with two pits and a rolling road, the Orpington site has three training rooms and 150m2 of parts storage. The latter is being used as a dedicated warehouse serving the growing New Routemaster parc. The stocking of parts is being increased regionally.
Lagoon Road, Orpington near London is a new training hub and repair and refurbishment centre
Euro 6 10.8m StreetLite was 6% better than the next best diesel bus competitor in First’s Millbrook tests Mark pointed out that Wrights Group’s strategic vision is still that 50% of its turnover will be generated overseas within the next five years. Currently it’s 15-20%. There are a growing number of initiatives ranging from CBU (Completely Built Up), CKD Completely Knocked-Down), PKD (Partially Knocked-Down) and technology partnerships. He described the potential for the international contractual
22 | COACH & BUS WEEK | October 28, 2014
018_022_CBW1161_Wrightbus.indd 22
venture with Daimler’s BharatBenz in Chennai, India as “colossal.” The first prototypes have now been delivered for testing and homologation, and production will start next year in a state-of-the-art facility that’s part of a new Daimler India Commercial Vehicles bus plant. A new customer in Hong Kong is New World First Bus/Citybus which has bought 51 tri-axle B9TLs – 20 and 31 respectively.
Volvo is prime contractor and the buses are being built in Malaysia where Masdef has been appointed as Wrightbus International’s assembly partner and distributor. Masdef are building 25 similar buses for KMB. Also in conjunction with Volvo are 415 additional double-decker kits for SBS Transit that will be assembled by ComfortDelGro Engineering in Singapore. Wrightbus International’s strategy is to establish local companies and offices – legal entities with roots locally – and has done so in Singapore, Hong Kong, UAE (Masdar City) and India (Chennai). It’s also developing alternative supply chains with companies in China, Malaysia and Singapore for example. That’s not just benefitting its overseas operations, but also production at Ballymena. Wrightbus International with Damian McGarry as Managing Director now employs more than 50 people. “70% of the cost of a vehicle is in the materials,” pointed out Mark. “We just wouldn’t be competitive if we bought everything in the UK. That’s why we have strategic purchasing people. You don’t make relationships locally without being local based. “We need to be more customer centric. Our on-going mission is to shape the future in public transport and with our ‘innovation always, support all ways’ approach, I believe we continue to make significant strides along that path.” n www.coachandbusweek.com
27/10/2014 11:15
p23_CBW_1161 27/10/2014 11:57 Page 23
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October 28, 2014 | COACH & BUS WEEK | 23
Synectics to show the p integration at Euro Bus Over the past 20 years, Synectics has worked with operators great and small to develop, install and maintain CCTV and telematics systems that support bus and coach operations every day. The company moved to new, larger premises in Preston earlier in the year, and is taking its latest innovations to Euro Bus Expo 2014. Meet the team at stand T178 to discuss technology that will make a difference to your bottom line.
The future’s hybrid: Synectics’ new DVR is ready for IP
Synectics’ new hybrid DVR, T1600
The transition from analogue to IP is well underway for coach & bus CCTV recording, with more and more operators upgrading, consolidating and future-proofing their CCTV systems.
Synectics latest T-series digital video
areas can be recorded at HD quality while
said: “We are constantly looking at how we
recorder (DVR), T1600, is a hybrid, allowing
still covering other areas with analogue
can utilise the latest developments to add
the recording of images from both IP and
cameras, saving money on a full IP system
greater value for our customers, and more
analogue cameras simultaneously.
and maximising recording times.
and more are opening up to cutting-edge
The compact orange box is capable of
The new recorder comes with 1TB storage
technology. T1600 reflects this openness
recording inputs from IP cameras at
on a single disk as standard with an option
to technological change in the industry. It
resolutions of up to 1080p, resulting in
to extend to a 2TB dual disk, offering high-
will help operators manage the transition to
vastly improved image quality compared
capacity recording and robust disk failover
IP and future-proof their operations – all in
with traditional analogue camera
protection.
one easy-to-install, feature-packed box at a
technologies. This means higher risk
Jeff Fail, Managing Director at Synectics,
competitive price.”
Surveillance Solutions for Transport www.synecticsmobile.com 024_025CBW1161_Synectics.indd 24
27/10/2014 20:01
e power of intelligent us Expo 2014 Synergy 3: command & control for the mobile market Synectics is previewing the latest evolution of its field-proven Synergy software, Synergy 3, at Euro Bus Expo 2014. The Synergy platform has an established track-record in some of the world’s most demanding security and surveillance environments.
Managing Director Jeff Fail at Synectics’ new headquarters in Preston
Applied in a transport context, Synergy 3 will provide a new level of flexibility and technical capability for managing onvehicle security and surveillance, with the power to integrate both
new and legacy technologies in one simple, easy-to-use platform. For operators, this can unlock great potential for time and cost savings, for example when it comes to turning around insurance claims. Visitors to the Synectics team at Euro Bus Expo will be able to get a first glimpse of Synergy 3 on a number of workstations at the stand. For more information please visit www.synecticsmobile.com.
Wrightbus International gets Synectics on board for CCTV: 51 vehicles to be equipped with T1600 recording systems for Hong Kong operators Synectics Mobile Systems is set to equip a total of 51 Wrightbus International double-deck buses with on-board CCTV and recording systems, following a major order from Hong Kong operator New World First Bus Services Limited (NWFB)/Citybus Limited (CTB). Assembly of the vehicles, which feature Wrightbus International bodywork on Volvo chassis, started mid-2014 at Wrightbus International’s new assembly partner in Malaysia, with delivery due in January 2015. Each state-of-the-art on-board system will include Synectics’ new T1600 digital recorder with 1TB hard drive, eight cameras, a 7-inch driver’s monitor, a 22-inch passenger monitor (for bus stop/passenger information system) as well as a WLAN router.
024_025CBW1161_Synectics.indd 25
Synectics is not new to the Hong Kong market, or in fact to NWFB/CTB. Over a period of three years, the company has been supplying the operator with around 400 systems on their fleet. By the end of 2014, around 1000 vehicles in Hong Kong will be carrying Synectics equipment, pushing the boundaries of on-board technology. For example, the collaboration with Citybus included the integration of complete multimedia systems on their high-spec “Cityflyer” vehicles
servicing the prestigious airport shuttle route. Back at Wrightbus International, Synectics has designed the 51 on-board systems for easy installation, with all units complete with plugs and cables, and all cables pre-terminated. The team also spent time at the assembly location near Kuala Lumpur to provide technical training and oversee first installations. Charles Goodier, General Manager at Wrightbus International Hong Kong, said: “The order from New World First Bus/Citybus is a first for us in more than one way: our first major order from this operator, some of the first vehicles to be assembled in Malaysia, closer to the customer market, and our first T-1600 DVRs.”
27/10/2014 20:01
EDWARDS COACHES › INTRODUCTION This former Diamond Bova Magiq shows off the familiar Edwards livery. CB NEWSOME
About Edwards Coaches
F
Gareth Evans sets the scene for this issue’s superfeature on Edwards Coaches, Wales’ largest independent coach and bus operator
rom humble roots, Edwards Coaches has grown to become something of a household name in South Wales – and in the coach and bus industry too. With a 210-vehicle O-licence, the family-owned �irm carries 6,500 schoolchildren per day and now works for almost all local authorities in South Wales. Based at Llantwit Fardre, between Pontypridd and Llantrisant, north of Cardiff, it boasts a network of travel shops and operational outstations across South Wales – in addition to a base in Swansea. bus services �ive years ago. A prime example of Edwards is the preferred supplier of passenger how the �irm has remained at the heart of the transport to the Welsh Rugby Union and community it serves, Edwards made the brave Cardiff City Football teams with its small �leet move to compete against established operator of high-speci�ication Van Hool coaches. Out Veolia Transport Cymru after of season, these coaches are USEFUL INFORMATION endless complaints about used on Edwards’ ‘Red Dragon service quality and reliability Tours’ premium offering to Contact Edwards on 01443 appeared to cut no ice with destinations in the UK and 202048 or visit http:// Veolia. The latter had acquired Europe. edwardscoaches.co.uk/ the once respected Bebbs The �irm is also no stranger Follow the firm on Twitter operation, which incidentally, to the TV screen, having been @EdwardsCoaches had its yard adjoining Edwards. featured in Rhod Gilbert’s work In a similar vain, Edwards’ experience series, when the popular annual open day is a true community comedian became a tour guide on a break to events, involving local schoolchildren and male Amsterdam. voice choirs, with the proceeds donated to The most recent facet to join the �irm is the charity. Portbyhan hotel, in Looe, a topic which is covered At an industry level, Edwards is a member of in detail in the interview with Jason and Mike the Bonded Coach Holidays Group (BCH), the Edwards. Confederation of Passenger Transport UK (CPT) As outlined in the history panel, Edwards and Air Travel Organisers’ Licensing (ATOL) – in branched out into the operation of two local 26 | COACH & BUS WEEK | October 28, 2014
026_027_CBW1161_Edwards_INTRO.indd 26
addition to being an active member of the Coach Tourism Council (CTC).
Superfeature
As always with a superfeature, we’ve tried to cover a cross-section of the operation. Thus, in this issue you’ll �ind a range of articles from engineering to Human Resources (HR). On the former, Edwards’ facilities mean almost everything can be done in-house – the exception being tachograph calibration. As Fleet Engineer Paul Bluett says on p50: “There’s really nothing engineering wise we wouldn’t tackle. If it’s something we haven’t done before, we send people on training courses to cater for it.” A subject which will strike a chord with school transport operators and one which is echoed in two interviews in this superfeature is that of the Data and Barring Service. HR Manager Stephanie Pendleton describes the system formerly known as the Criminal Records Bureau as her “biggest problem” – while Dai Wilde, one of the Transport Supervisors, bemoans the fact “none of the councils will accept another council’s check,” with the result that up to half a dozen are required for some staff. We’ve also spoken to father and son Mike and Jason, who have given an overview of the business. Jason talks about his experiences of acquiring a hotel and reveals the �irm is exploring options to replace its entire frontline touring �leet. Again, in something which will strike a chord with many coach operators who run www.coachandbusweek.com
27/10/2014 11:16
their own tour programme, Jason is sorry to see the back of both the MAN Starliner and Setra products since the introduction of Euro 6. Not to be forgotten are our features on École, Edwards’ dedicated school tours department and the �irm’s National Express and local bus service operation. Last but by no means least is the ever-popular ‘Fleet Pro�ile,’ which examines the varied types of vehicles used on the �irm’s diverse range of work.
History
Edwards Coaches can trace its roots back to 1925, when it was founded by George Edwards. Its �irst vehicle was a 1920-built Spa charabanc. George’s two sons, Isaah and Cyril, named the �irm Edwards Brothers (Beddau) Ltd. Isaah had three children, one of which – Denzil – chose not to join the family �irm. After a time, the other two siblings, Alvis and Lyn decided to sell the business to Bebbs. Lyn and Alvis continued to work for Bebbs, with Alvis’ son Mike joining the �irm. In 1976 Mike went into business with commercial vehicle repairs – which is where today’s operation evolved from. Uncle Lyn is still part of the �irm – and Mike’s children Jason, Shaun, Jessica and Kelly play roles in the running of it. From the 1920s to 40s, the company’s main source of income was the local bus service into the market town of Pontypridd. Then, as the nearby Treforest Industrial Estate expanded, many factory workers were transported to work and also to the munitions factory at Bridgend www.coachandbusweek.com
026_027_CBW1161_Edwards_INTRO.indd 27
during the Second World War. Mike took up the story: “I realised in September that it’s 30 years since I bought this depot on the Newtown Industrial Estate here in Llantwit Fardre. It was the summer of 1984. “The old gentleman who owned it died in the chair. It was a rag factory – they tore up old clothes and supplied garages, the royal ordnance factories, the navy etc. The �irm was called Nova Oil and Solvent. Our accountant told me he was disposing of the company, including the assets – but there was no director of Nova left. Therefore, my business partner and I had to become directors. We sat round the solicitor’s table, held an Extraordinary General Meeting and voted to sell the property to us. We’ve been improving the site ever since.” The story behind the ‘old gentleman’ is poignant too. Mike continued: “Mr Hubscha was a Jew who �led the Nazis in Austria and came to live in the UK. He started businesses here and in Treforest. He died in the Chairman’s chair, with no family. A resident of Cardiff, he changed his surname from Hubscha to Hibson – he didn’t want to be known as a ‘German.’ “Before that, we were up at the old site in Beddau, which was a farmyard. “This site was only four acres when we bought it. What is now the wedding cars business across the road from the main of�ices was once the home of the Gilbern car factory. We bought that part of the site in the late 1980s. “Then Form and Surface Grinding (FSG), a precision engineering �irm said it wanted to move and asked if we were interested in buying its part of the site. We ended up with an eightacre premises. “The scrubland at the bottom of our present site was part of what we acquired from FSG. We’ve refurbished the old buildings on site and turned one into an Authorised Testing Facility.” Edwards entered the local bus market on April 12, 2010, when it launched a half-hourly service on the 400E between Beddau and Cardiff. This was followed a week later by the ‘highfrequency’ 100E Beddau to Pontypridd. A period of intense competition followed. In response, Veolia re-branded its 400 service as ‘the glider.’ To operate the services, Edwards acquired nine coach-seated ex Ulsterbus Wrightbus-bodied
low �loor Darts and a trio of former Airparks MCV Evolutions. In the April 21, 2010 issue of CBW, Jason was quoted as saying: “It’s been hard work but our efforts are de�initely paying dividends. It’s been the talk of the village – I couldn’t get to the bar on Friday night. There’s far more interest in us providing a tidy service than we’ve ever received in carrying pop stars and sports teams.” In January 2011, major expansion came with the acquisition of Edwards’ arch rival, Swanseabased Diamonds Holidays out of administration. Diamond, which also had a travel shop in Cardiff, collapsed after increased fuel and other costs made trading conditions dif�icult. The failed business, which included Brian Isaac Coaches, had a combined turnover of £10.8m. Edwards bought the failed �irm’s name, goodwill and future bookings but the sums involved were not disclosed at the time. Business boomed – Edwards reported it had sold almost £1m worth of holidays in the immediate aftermath and had to draft in extra staff to cope. Further growth came in May that year when Edwards took over National Express diagrams formerly operated by Veolia Transport Cymru. 11 new Caetano Lavante-bodied Volvos were acquired to run the 14 routes. In June 2011, First Cymru registered a competing bus service on route 400 between Gwaunmiskin and Cardiff – against both Edwards and Veolia. Veolia withdrew its competing services in June 2012, when it restructured its Welsh operations. First also subsequently withdrew its service. The volume of National Express coach work expanded again in 2012. Edwards started running the former First Cymru 202 (Swansea – Heathrow) in June. Edwards took over the remaining First Cymru diagrams in July. This required the acquisition of 16 new Caetano Lavante-bodied Volvo B9Rs – on top of the �ive already ordered for the Heathrow service. A new addition to the business mix came in 2013 with the acquisition of the Portbyhan hotel, in Looe, Cornwall. The venue, which has its own website at www.portbyhan.com, has become a popular choice among coach operators and members of the general public alike. ■
Edwards began its local bus operation on April 12, 2010 with nine Wrightbus Darts and three MCV Evolutions, one of which is seen here in Llantwit Fardre October 28, 2014 | COACH & BUS WEEK | 27 27/10/2014 11:16
EDWARDS COACHES › BUSINESS OVERVIEW
View from the
top
Gareth Evans talks to Mike and Jason Edwards about the business as a whole, including bus and coach operation, maintenance and the hotel – in addition to the family’s philosophy and values
D
uring my seven and a half plus years of working on CBW’s full-time staff, I have watched Edwards Coaches develop. Each visit to the Newtown Industrial Estate in Llantwit Fardre brings with it changes. One thing which remains consistent, however, is the warm welcome and down to earth nature of the �irm’s owners, the Edwards family, who have remained close to their humble roots – despite their business having grown to become Wales’ largest independent coach and bus operator.
Maintenance matters
A signi�icant and welcome addition in recent times is the introduction of an Authorised Testing Facility (ATF), which carries out MOTs for PCVs and HGVs. “We’ve updated the electrics and lights in our buildings to modern standards. We’ve now given the guys the tools to do the job. We get a lot of HGVs coming to our ATF because they won’t go to a rival’s ATF. The same is not uncommon for coaches too,” said Mike. Jason explained the background to the facility: “We didn’t decide to have an ATF for commercial reasons – it was to meet our demands. We had to drive all the way to Barry – which is a good hour in traf�ic, using a �itter, which costs money. Now we can just drive a vehicle into that building. We’ve always found VOSA staff great to deal with – and they can now see the quality of the vehicles coming through. “However, our obstacle is now space. We’re enclosed by neighbours. We have decision to make. Do we move wholesale or gradually? “All maintenance is done here – except that at Swansea. We park vehicles in Cardiff, Barry Dock, Abercynon in the Cynon Valley and Wattstown in the Rhondda Valley. Two new 28 | COACH & BUS WEEK | October 28, 2014
028_034_CBW1161_Edwards_Interview.indd 28
sites have been applied for in Newport and Llanelli to operate contracts out of.” Mike said outstations have saved money as less fuel is being consumed. In his words, the sites have “paid for themselves.” As Jason rightly said: “The two largest costs are fuel and staff.”
School transport
“Schools work is doing very well,” Jason enthused. “We’ve got a solid �leet of coaches. Shaun runs a very tight ship, ably assisted by his team of Transport Managers. “We have a PVR (Peak Vehicle Requirement) of 110 for schools work. We carry 6,500 schoolchildren per day – and we now work for almost all local authorities in South Wales. New customers include Newport and Carmarthenshire. The latter will be run from a yard on the edge of Llanelli.” Like several other operators in the area, for many years Edwards ran a �leet of yellowcoloured fully depreciated double-deckers for school contract work. The yard is now devoid
of what enthusiasts would refer to as ‘beasts.’ “We now run just four double-deckers – they’re low-�loor Tridents, which we use on contract work. All are sprayed base blue and they carry promotional branding. Our Volvo Ailsas served us well but they’ve all now been scrapped or sold on for preservation.” In their place has come high-capacity singledeckers. Jason said: “We have converted and are converting a lot of vehicles to 70-seater con�iguration. We’ve bought �ive Plaxtons from Norse and up-seated them ourselves. “The seats are supplied by Cogent but the �itting is done in-house. Cogent’s service is �irst class and it’s also good to be able to use a local supplier. Our blueprint is always to try to obtain locally sourced products. Loyalty works both ways. We will always go that extra mile.” Jason turned to the subject of ‘quality’ when it comes to school transport provision. “We fully understand everyone’s arguments – it’s easier for us to run new 70-seaters but we’re caught in the middle. E-auctions have become the norm – and the curse of the industry. You www.coachandbusweek.com
27/10/2014 14:57
Jason and Mike Edwards in front of the signed sport shirts which proudly adorn Jason’s office walls
National Express
Having started with just one coach doing two duplicate runs a day, Edwards now operates over 30 vehicles for National Express (NX). Describing NX as a “tremendous partnership” for both �irms, Jason said: “When I �irst spoke to Shaun and dad, they were reluctant, citing ‘starship mileages.’ Don’t get me wrong, it’s a hard and demanding job to do – it’s certainly not for the fainthearted. “If you keep a clean �leet and meet the standards, you won’t have any problems. We’ve gone from one vehicle in 2008 to 33 now, operating seven days a week, 361 days a year. “We’ve been awarded National Express Operator of the Year – Large Operator for the past three years. Out of 40 other coach suppliers, we’re number three on the quality audit checks. Our current score is 98.4% compliant and we’ve been a gold operator for the last 13 months consecutively. We do circa four million miles a year. “It’s been a great experience working with the strongest management team – from Tom Stables down – who want to see continuous improvement, which is great. Like us, they’re passionate about what they do.” Turning to the dedicated �leet, Jason said: “We run 12-metre Caetano Levante-bodied Volvo B9Rs. We’ve also got two Euro 6 Caetano Levante-bodied Volvo B11R tri-axles. They’re the �irst two Volvos with the revised body styling. We’re going to monitor their performance for six months, during which time we will obtain real data, before placing an order for 31 tri-axles. “We’re now fortunate to have a good selection of chassis to choose from. “We’ve ordered three more Caetanos but we’ve yet to decide on the chassis – we’re get operators who have no capability, winning work and then have to chuck it in because of the money.” Mike took up the story: “I’m happy with e-tendering – but not reverse auctions. If you bid £100, you want to work for that rate – not £83. I’m sure it’s not doing anyone any good. Because of austerity, we’re doing some contracts for less than we were 10 years ago. That said, we’ve got our own cost accountant. He calculates such things as standing costs, maintenance and so on. What I’m worried about is that some other operators do not know their costs.” Just then, Mike had to leave the interview to deal with a coach in dif�iculty in France. Jason continued: “There are a lot of good operators locally who do a great job, but there are also some who do a disservice and give customers a bad experience. Customers are hard to retain and win back. “It’s the easiest thing in the world to buy new coaches – any fool can do it – either by renting or a lease deal. Running them pro�itably and professionally is nitty gritty, however.” www.coachandbusweek.com
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With Edwards’ fleet of Setras now being five years old, the firm is looking for replacement frontline touring coaches. This particular Setra S416GT-HD was new to Diamond October 28, 2014 | COACH & BUS WEEK | 29 27/10/2014 14:57
EDWARDS COACHES › BUSINESS OVERVIEW
Jason is happy with the performance of the firm’s commercially-operated bus services. He said the family has no ambition to expand this element of the business as, in his own words, “It’s other people’s speciality.” DAVID BELL keeping our options open for now.” Asked about the reason for the highercapacity vehicles, Jason replied: “National Express lost a lot of market share in South Wales due to poor performing operators. We’ve turned the market round by providing a clean, safe and reliable service every day. It’s such that we’re moving from 48 to 56-seaters. It’s a massive investment.” NX operates out of both Llantwit Fardre and Llansamlet (Swansea) depots. “Llansamlet is a hub. We’ve got vehicles, supervisors, cleaners and shunters at the two depots. Both sites operate 24/7 due to NX. In volume terms, the work is divided 60/40 between Llansamlet and Llantwit Fardre.”
Holidays
Echoing the thoughts of many other coach holiday tour operators, Jason is mourning the loss of the MAN Starliner and Setra for Euro 6. “In terms of �leet upgrades, holidays are going to be dif�icult in future. This side of the business is performing well. We’ve got 32 coaches dedicated to our own tours and we carry 80,000 passengers a year across the UK and Europe. Overall, sales are up 15% on last year. “The predicament we’ve got is the the top end vehicle manufacturers have pulled out of the UK market – with the loss of both Setra and Neoplan’s Starliner. “What vehicles are out there now which have got the same ‘wow’ factor and offer the same reliability? We’re currently carrying out an exercise on six options for frontline vehicles to buy over the next two years. We’re looking to replace our entire tour �leet. Our newest Setras 30 | COACH & BUS WEEK | October 28, 2014 028_034_CBW1161_Edwards_Interview.indd 30
‘I’ve yet to find a hotel break down at 0300hrs on the M25 on Easter Sunday – a smile and a glass of wine usually solves all problems in a hotel. You also don’t have DVSA doing spot checks on the pillows’ are 09-plates and our Starliners are 13-plates. What are we going to send to Europe? “I’ve gone to manufacturers and obtained price, speci�ication and delivery lead times. Aftersales is vital for us too. Our Fleet Engineer and Workshop Manager spent three hours with a dealership in Cardiff to understand that if we are going to commit to a particular manufacturer, we are going to be backed-up. We realise that things do go wrong but we expect the support and service which is promised.”
Hotel
New ground was broken in June 2013 with acquisition of the Portbyhan hotel, in Looe, Cornwall. Situated on the quayside, overlooking the harbour, it has bene�itted from a £1.2m investment under Edwards’ ownership – and is
now a popular choice for coach operators. What’s the story behind it? “We were not actively looking for one. We were doing customer research and someone asked ‘what happened to that beautiful place in Looe,’” recalled Jason. “Our Tours Manager Alan Clough called the hotel on the Friday and was told it had gone into administration. I spoke to the insolvency people on the Monday, drove down there on the Tuesday. After having it surveyed on the Wednesday, I put in an offer on the Thursday afternoon, which was duly accepted.” Jason added: “It was in a sorry state businesswise, the staff suffered from poor morale and the building needed major refurbishment. We knew everything was in distress. We bought it for the location.” Recalling the experience of turning the ailing business around, Jason said: “We honoured existing bookings until October, before shutting it down for two months. 80% of the building was completely refurbished. Some of the horror stories had to be seen to be believed. The roof was leaking and there was no water pressure on the third �loor, so 15 out of the 44 rooms could not be used. The main sewer would over�low through the kitchen �loor. It was disgusting. It had lacked investment for some time. “I was down there for a long time selecting a project manager, an architect and a builder. We’ve got a fabulous team, who have turned the hotel into what it is today. “Part of that process is that Looe is a lot like Wales in that it’s a close-knit community, with passionate people. I met 15 ‘movers and shakers,’ including councillors. I explained www.coachandbusweek.com
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EDWARDS COACHES › BUSINESS OVERVIEW Bus services
Portbyhan hotel in Looe was bought for its location. It’s now a thriving part of the Edwards operation who we were and our plans for the hotel etc. Since that day, we’ve had nothing but help, encouragement and praise from the local community.” On a lighter note, Jason mused: “Dad jokes that I’ve been put forward to be the Mayor of Looe. He has nicknamed it the Welsh Embassy in Cornwall.” He continued: “Not a lot of people know this, but there was a lot of support from our industry, who took a forward room allocation for 2014 – they just took my word for it. That too provided a massive boost. “Hopefully, we’ve been proved right – it’s been a successful gamble on their behalf. We sold out for 2014. We went from 12 coach bookings in 2013 to 60 in 2014, and we’ve now sold out for 2015. That �igure is a mixture of UK and European operators. “Secondary to developing the hotel is the economic impact on the the town. Local traders have been overwhelmed by the money being spent in Looe.” The hotel has been a welcome addition for Edwards’ own client base too. “I’ve got customers who have been down there four times this year. It’s got that magical touch. It’s fantastic. We’ve taken our company values there – employ local people, buy locally and try to give something back to the charity. Those values have been fully embraced by the staff.” Asked whether he would consider buying another hotel, Jason hesitated momentarily. “I am not so sure. It took a lot of time and effort – both personally and for the company. I spent weeks down there, when I didn’t see my wife and children. If a deal came along, and it �itted in with what we do and who we are, we would consider it. I’ve since turned down invitations from several hoteliers to acquire their businesses as they were unsuitable. Our core business remains operating coaches. “One funny thing though – when it emerged we had bought a hotel, hotel supplier friends told me ‘now your troubles will start.’ Granted, 32 | COACH & BUS WEEK | October 28, 2014 028_034_CBW1161_Edwards_Interview.indd 32
it’s not come without its headaches, but I’ve yet to �ind a hotel break down at 0300hrs on the M25 on Easter Sunday – a smile and a glass of wine usually solves all problems in a hotel. You also don’t have DVSA doing spot checks on the pillows. “Our hotel has recently been awarded a �ive-star hygiene rating and it’s got a 96% satisfaction rating on Trip Advisor within 12 months. Some remarks on there have been fantastic. “You can’t hide from that website – you’ve got to embrace it. We’ve also just been awarded a three-star rating by Visit England which we’re very proud of. “I know we provide clean rooms, with a good Cornish welcome. I’ve made a lot of friends down there – from �ishermen to fellow traders.”
Jason said he is delighted with the performance of the �irm’s local bus services, which are operated on an entirely commercial basis. “They’re going very well. Passenger numbers are increasing. We have bought new buses for them from Volvo and ADL. “We run two routes which provide a valuable services to our local community. “The NATO summit in September saw a rise in passenger numbers. People were put off travelling by car, so they tried the bus.” Would bidding for local bus tenders ever be a consideration? “No. It’s never appealed to us,” Jason replied swiftly. “The reason we started local bus services was pressure from our local community. My nan could not nip to Pontypridd and buy veg. We have no ambition to expand our local services beyond what we already do – that’s other people’s speciality.” On that note, I can recall Edwards running in competition against Veolia and First Cymru for a spell. Jason said: “I relate it to the ice cream wars. We had all the local knowledge and support. The locals would let a Veolia bus and First Cymru bus wait at the stop, walk past it and board ours.”
Private hire
Private hire is doing well too – according to Jason. “We’re winning new customers. A highpro�ile one is Cardiff City Football Club contract. I got called on the Wednesday and we took over on the Saturday. Fortunately, one of our existing team coaches was available that day.” “I then called Dave Parry at Parrys International and bought one of his ‘old bangers’ and converted it to a team coach,” mused Jason. “We didn’t do anything with the NATO summit as I took the view that I didn’t want to upset relationships with existing customers to make
Jason is mourning the loss the Neoplan Starliner post Euro 6. This example won ‘Welsh Coach of The Year’ at the 2013 UK Coach Rally www.coachandbusweek.com
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EDWARDS COACHES › BUSINESS OVERVIEW
According to Jason, the ATF was developed primarily to meet the firm’s needs big money over the four days. With the greatest of respect, our loyal customers are far more important than Obama.”
Staff
Drivers get a daily �inancial bonus, which is performance-related. “I want to see each driver earn their bonus every day as it tells me they’re providing exceptional levels of customer service,” enthused Jason. “The business itself has gone through a massive transition. Whereas previously we as family members were at the forefront – we’re still at the helm – we have now got staff around us, from managerial level to the person who fuels the vehicles. “We’ve got a 97% staff retention rate. I would like to think they treat the company as their own. They’re encouraged to make decisions, both good and bad. We embrace an open and transparent culture.”
Diamond
“We knew Diamond was in trouble for years,” Jason conceded. “Administrators called me to say the business had gone into receivership. I went down with my sister Jessica and our accountant Matthew to perform due diligence. We made a successful offer for the company and the rest is history. “We inherited some fabulous staff, who came across under TUPE. We’ve merged the best practices of both companies and got a healthy and exciting tour programme. Our holidays network now picks up from Pembroke and along the M4 corridor to the Severn Bridge, and 34 | COACH & BUS WEEK | October 28, 2014 028_034_CBW1161_Edwards_Interview.indd 34
Edwards’ arch rival Diamond went into administration in January 2011. The Swanseabased operator’s goodwill and future bookings were acquired by Edwards at the end of that month. It ran a smart fleet out of modern premises. This photo was taken in 2008 at Diamond’s depot up as far as Brecon and Crickhowell.” Anyone who visited or worked at Diamond in Swansea will recall its smart premises, located on the Swansea Enterprise Park in the Llansamlet area of the city. However, Edwards has relocated the operation. “We rented the former Diamond property on for a year to give us some stability. We then bought a neighbouring piece of land, which included an old garage. We’ve refurbished it, which has included re-cladding the roof. Like Diamond, we still offer customer car parking and a lounge. “With a concreted yard and smart of�ices, the old Diamond site was fantastic. However, it was more in line with Deutsche Bank in Canary
Wharf than Swansea,” he mused. “We have gone back to basics. Our staff and customers are happy.” In addition to National Express coaches, some school contract work and private hire operates out of Llansamlet. Asked if there are plans to develop the Swansea operation, he replied: “We would like to be doing more, but to be honest, the market rates are not right for us. We wouldn’t be able to offer a driver with a uniform and a properly maintained coach for the current rates. The school runs we operate are those we can do justice to.”
Conclusion
As we prepared to go our separate ways, Jason said: “We’re comfortable with what we’ve got and I like to think we do it well. We have no ambition to take over the world. We’ve probably walked away from more deals than we’ve done. That’s coach companies for you. Everyone seems to be for sale these days. “We need to attract new customers on our tours but our existing customers drive us on.” As for his colleagues, Jason remarked: “People here understand what the rules are and know they will be enforced. We all need guidance and have to be told now and again. At the same time, we’ve got to maintain team spirit. In June and July, we were short of people to clean vehicles, so I got my hands dirty. I’ve been doing that since the age of eight. There is nothing here we would not do ourselves. Dad’s the worst one for it. We wait for him to sign a deal off but he’s busy with his hands dirty. He’s certainly enjoying himself.” ■ www.coachandbusweek.com
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EDWARDS COACHES › COACH HOLIDAYS
Edwards on tour Edwards Coaches provides coach holidays to a large number of destinations across the UK and Europe. James Day speaks to Groups Manager Huw Davies about this major aspect of the operator’s business
T
he scale of Edwards Coaches operation is enormous, including the coach holidays section of the business. The company visits just about every country in Western Europe and a huge number of locations in the UK and Ireland. However, it’s also striking just how well the business has stuck with its familyrun roots. The brochure for 2014 is very large, but it opens with Commercial Director Jason Edwards talking at length to the company’s customers about the business’ developments, and there are plenty of images of the team which the customers are dealing with. It carries the image of a highly professional out�it, which is still able to offer the personal service you would expect from a family run business. Heading up the coach holidays part of the business is Groups Manager Huw Davies. He joined the company after spending 27 years at Diamond Holidays, following a brief stint in hotel business management. “This industry is infectious, it really grabs hold of you,” he enthused. “It’s a way of life as opposed to a career.”
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Wide tour coverage
Edwards Coaches’ 2014 coach holidays brochure is a considerable 156 pages long. As well as over 100 different tour options in the UK and Ireland alone, Edwards visits many different countries on the continent, including Austria, Belgium, Croatia, France, Germany, Holland, Hungary, Italy, Luxembourg, Poland, Portugal, Spain, Slovenia and Switzerland. It’s a very impressive list, and there are plenty of new tours which have been introduced this year, such as the Royal Norfolk Coach and Sandringham, Southend and a river cruise from the Rhine to Switzerland. “It’s quite a big area that we cover,” Huw said. “We go all over Europe basically, anywhere you can get to in a coach. Before now we’ve even done tours to Russia. “It’s just a case of getting everything ready and coordinated. We go from the basic day tour to your classic British seaside and coastal to classical cities in the UK and then all over Europe. “We’re quite diverse as well because we like to cover all age demographics. We do city breaks to introduce people to perhaps their �irst coach holiday. We’re preferred partners
with Disneyland Paris and we visit all the theme parks, with Disney being at the pinnacle there for family groups. “We offer air holidays, cruise holidays, sea and river cruising and rail holidays. We also have our own hotel down in Looe, Cornwall. “Seasonality has a large effect with the type of tours we do. Around Christmas, people tend to want to go to Christmas markets and on short breaks as opposed to a week long holiday, while the summer, a 12-day European touring holiday is more popular. “We try and stimulate people to go on coach holidays out of season by offering them incentive packages to travel in the not so popular months. People can’t believe the value aspect of it then. In the non-summer months we offer off-season packages at seaside resorts, including our own Portbyhan Hotel in Looe. “We do a lot of little city breaks too. In our winter brochure we have Manchester, Edinburgh, Birmingham and so on.”
Customer favourites
Huw said that, as you might expect, London is one of the one of the all-time favourites amongst www.coachandbusweek.com
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the Edwards customer base, along with quintessential, classic coach destinations like Bruges and Paris. However, one of the standard locations which you might not expect is Austria, which Huw described as an ‘everlasting favourite with our clients.’ “It’s very diverse because it’s different in summer and winter – it adapts to the seasons,” Huw explained. “The cuisine is good and it has both classical cities and beautiful countryside. It might be that it has kinship with Wales, because we have rolling green hills as well. “We’re always trying to be innovative and doing new tours. With battle�ield tours in vogue at the moment, they have been a bit of a pilgrimage for a lot of people this year with us. “One of the most unusual tours we’ve done this year was the Zundert �lower parade in Holland. It was quite spectacular with the �loats of �lowers and a carnival atmosphere. Our drivers came back from that and said it was absolutely amazing.” London theatre is also very popular, but Edwards also sends a large number of coaches to regional theatres, not just the West End. “The Bodyguard has been phenomenally popular with us,” Huw added. “We’ve been to a lot of the regional theatres to see it. We’re quite lucky where we are, because all of the top London shows tend to come to the Millennium Centre in Cardiff, so we get a second bite of the cherry locally.”
A former Parry’s International Van Hool
Familiarisation visits
Despite its size, Edwards Coaches still enjoys a close relationship with many of its customers, and holds familiarisation visits to promote new destinations to groups.
MARKETING
“When we take groups on familiarisation visits, the driver acts as a driver-courier but we always send over a representative,” Huw explained. “I’ve done it myself as Groups Manager. It ensures that the group’s needs are covered, and we can tell them a bit about the places of interest we pass as we travel along. “It’s more of a social gathering, while looking after their wellbeing. If anyone has any problems, they’ve got a point of contact from the company. “We pride ourselves on personal service at Edwards, we’re forging relationships with our customers. A lot of them have become friends with us and tour regularly with us. Each one of them is a character in their own right.”
Door to door service
Edwards offers a door-to-door or door-to-port service on many of its holiday options, where passengers are picked up from their homes. The operator also has an extensive feeder system, where passengers can be picked up as the coach passes a certain location. There are feeder locations all over Wales, as well as on the main corridor to Dover. Huw said: “When our coaches are heading out for a European tour, we can pick up passengers all the way along the M4 and at Dover Docks, because we’re coming from Wales, as long as they can come to a designated services or pick up point. This helps us to top up our tours. “We use all the main travel agents along the M4 as well. They get a brochure drop off and they actually sell our holidays for us. “If we have 39 on a coach in Wales, gaining an extra 10 passengers which you pick up on the way to Dover means you end up
Rhod Gilbert’s work experience Astute BBC viewers may have noticed that Welsh comedian Rhod Gilbert was seen with Edwards Coaches during the last season of Rhod Gilbert’s Work Experience. In the episode, he was the tour guide onboard one of the company’s Neoplan Starliners as it toured Antwerp and Bruges. “We put that together for Rhod,” said Huw. “We were very lucky with the Belgian tourist board, who were amazing. We coordinated everywhere that he was going to visit and he turned up and caused chaos with the passengers. “By the end, everybody loved him because of his
infectious personality and the way that he was with everybody. “We had the initial lead from the BBC to enter into negotiations. We had a few
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meetings and planned to do a tour to Paris, but that fell through and instead we did Antwerp and Bruges. “We used it as a marketing tour as
well. We made it into a familiarisation visit for group travel organisers – people who hadn’t been to Bruges and Antwerp with us before joined the
party and we were able to showcase the cities. “There was plenty of stock on the cutting room floor to do another hour’s show with.”
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EDWARDS COACHES › COACH HOLIDAYS
The coach holiday team completing Disney training: Melville Hawkins, Emma Lloyd, Liz Lewis and Huw Davies with a full coach. It makes business sense and you’re not really incurring any extra mileage by diverting slightly of the main road to a motorway services.”
Travel shops
Edwards Coaches has six travel shops altogether, located at its head of�ice and Dyffryn Close depot, as well as in Swansea, Cardiff, Blackwood and Merthyr. The majority of the company’s clientele either books by phone or calls in to one of the shops and has the customer service direct with the staff. Each shop has its own individual client base
VEHICLE
which they’ve built up over the years and has a friendly relationship with its customers. Once the coach holiday has been booked, customers have the options to come to the depot and park their cars, where they can remain until they have returned from their holiday. “We have departure lounges with a TV, coffee making facilities and toilets,” Huw added. “It’s a nice comfortable, warm environment for customers to sit down in while they’re waiting for the coach to arrive. “It’s like an airport departure lounge. There is a meet and greet service as well, the passengers don’t just go blind, we have staff on to greet
The Red Dragon The so called Red Dragon coaches, two top of the range (Van Hool T917 Astron) vehicles which are used to transport the Welsh rugby team, are made available for other Edwards customers when they are not in use with the squad. The Red Dragon follows a set schedule of tours around Europe, with those listed in the Edwards brochure ranging from four to 12 days long. While it is certainly more expensive for passengers to travel in a luxury coach compared to the standard offering from the company, the prices are far from
outrageous, with some trips starting from less than £75 per day. The coaches can carry up to 40 passengers in leather reclining seats with extra legroom. A Red Dragon goody bag is provided as a welcome when passengers arrive, along with newspapers on all
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departure days. TV monitors are positioned throughout the vehicle with a choice of either DVDs or satellite TV for entertainment. A kitchen area is also provided for refreshments. Each passenger has their own personal table and their own reserved seat.
them. It’s all part of the holiday package. “Their luggage is taken for them and they don’t need to worry about it until they get to their hotel room. It’s nice and convenient for everybody.”
Open days
Edwards hosts depot open days, which Huw described as a fun day out for all its customers, and an opportunity for them to meet different hoteliers and tourist boards the operator works with. “The garage is shut down for a week and the �loors and walls are painted,” Huw explained. “There isn’t a speck of dust anywhere and all the coaches are polished to within an inch of their life. “We get in local entertainment, like local male voice choirs, TV celebrities and some stars from the local football teams and Wales rugby team come along. All our host suppliers come down and support us as well. “There is a lot of interest in the vehicles. We take the Welsh rugby team on tour, and there is always interest in their Red Dragon coach. Everybody is very interested in seeing where each player sits and what sort of comfort facilities they have on board, including leather recliners, hot drinks facility, kitchen with microwave, a generator and oven and �itted tables. The legroom is fantastic – there is a big comfort factor on travelling on them. It’s sheer luxury really. “We get bus enthusiasts coming along as well. “We’ve also done a couple of regional shows over the summer this year. We were at the Royal Welsh Show and Pembrokeshire County Show. We set up a stand with the team coach on display to generate interest from new customers and encourage them to get onboard and see what the facilities are like.” ■ www.coachandbusweek.com
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EDWARDS COACHES › SCHOOL TOURS
Learning through experience James Day speaks with Mel Hawkins about Edwards Coaches’ École programme, which aims to provide school coach trips with a difference, and hears how valuable the experience can be for young children
É
cole is a part of the Edwards Coaches business dedicated to educational tours. A team of three colleagues take care of this side of the business. They are essentially a part of the marketing department of Edwards Coaches. École mainly deals with schools, which require coach travel, accommodation and the planning of visits. It could involve for example tickets to the theatre, a residential visit to Barcelona, a skiing trip in Austria or a tour of the Battle�ields of Ypres and the Somme. The name École comes from the French word for school. Edwards Coaches has traditionally had links with France, including Disneyland, Paris and skiing trips. Initially, the company did much of its continental work in France, before gradually expanding into Spain, Austria, Holland, Italy and Germany. Mel Hawkins is a member of the École team. A former school headteacher with a keen interest in travel, he is as well quali�ied as anyone to organise engaging school trips, and clearly enjoys his new role. The École motto, ‘learning through experience,’ is clearly a concept he believes in. “I have been on so many trips,” Mel said. “When I �irst started teaching I was enjoying skiing trips in Italy and residential visits to activity centres which offered climbing, canoeing, abseiling, archery, ri�le shooting and swimming.
BACKGROUND
Mel Hawkins Mel Hawkins has joined Edwards following a long career in the education industry. He applied to join Edwards after his retirement in order to pursue his interests in travel, but has had the opportunity to bring his previous experience to bear as well. Mel explained how he came to be where he is
Making connections
While Mel’s career has taken a new direction, the experience he has accumulated over 32 years of teaching allows him to easily establish a rapport with other teachers who are looking to organise school trips.
today: “I have been in education for 32 years, and taught in England and Wales as both a teacher and head teacher in primary and middle schools. “Throughout my teaching career, I have been very much involved with travel for children, including being Educational Visits Coordinator. I could see how much children were
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“Rather than the children learning from a book or worksheet, they were experiencing the trenches, visiting the sites of the battles and asking questions in the museums. The whole experience just comes alive.” Mel highlighted how school trips can be cross curricular in nature. For example, a battle�ield tour in France has relevance to both history and French, and Mel has taught both of these subjects on such a tour. “There is also the socialising aspect,” Mel added. “The children and teachers see each other in a totally different light. If you spend several days or a week with the children you really get to know them. You have a much better rapport with them and the children interact more easily. You are having meals with them, helping to sort their rooms, abseiling and canoeing together... “Also, they observe that there are activities which teachers �ind dif�icult, and it is good for them to realise that teachers are meeting challenges too. There is a realisation that we are all learning, which is an aspect that I have enjoyed.”
gaining and the learning experience they were having from going on trips abroad or within Britain. From the excitement you could see from the children, you could tell that they were learning so much from being outside the classroom. “Within Wales education has changed with experiential learning – it has become a major focus. I could see that a tremendous gain could be made from encouraging children to travel.
The École motto is ‘learning through experience’ “Since working at Edwards I have arranged to meet teachers on a coach to Windsor to discuss trips with them,” Mel explained. “This was a way of thanking professionals for booking with us. I have also been researching different destinations for students to experience and visit. Places like Paris, Holland and Spain. Meanwhile I have been learning myself, which
“I had come to the end of my career in education – but wanted to use my skills through travel. I therefore applied to Edwards Coaches. “While I was being interviewed, we started discussing options and I realised that there was a department - École, which was linked to schools. It became clear for me that I could work in École and continue to use the skills I had developed in teaching, but also develop my own interest in travel. I joined
the company in March. “Now I make links with schools, continue my interest in travel and help children to learn. “It is really about learning through experience, which is the trade mark of École. “To see children’s faces when they are experiencing either a skiing trip or a visit to a science museum or a theatre trip, learning is brought alive for them. The curriculum can be developed in many ways by encouraging travel.”
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is great because that is partly what I hoped to achieve – learning about new places and attractions. “We have distributed our brochures to the secondary schools in South Wales. I have visited schools myself to discuss future trips. I know the concerns schools have about going out on a coach or abroad, but I can reassure them because I have experienced it myself.”
The Edwards difference
Mel said that the investment which Edwards has made in safety and compliance help École to secure business – something which its brochure takes full advantage of. “There is a section of the brochure which sets out all of the advantages schools receive from choosing Edwards,” Mel stated. “Health and safety is a mammoth issue with schools. I always booked Edwards coaches myself as a teacher, for reasons like the Traf�ilog system it has, the three point seatbelts and the coach drivers always being fun to be with, responsible and professional in their attitude. “It is these aspects which were so important to me as a head teacher. The cost is not the issue – it is the safety.” Moving from a school to an of�ice working environment is a massive change, but it is one Mel is comfortable with. www.coachandbusweek.com
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‘It became clear for me that I could work in École and continue to use the skills I had developed in teaching’ “I loved my time as a teacher and would not have swapped it for the world, but as you get older you need a change,” Mel said. “After 32 years I have been involved with so many different age ranges and schools, I felt I needed a change for myself. Edwards has opened up a whole new path for me. I feel I can go on for a number of years now in the travel industry. “The idea was I would retire, but when I saw this opportunity I thought it was perfect and knew it was what I wanted to do. “I used to run my own school, and going from that to an of�ice environment, I knew it would be very different, but I have really enjoyed the change. I am often in the of�ice researching, but still have the opportunity to go out to schools as well. “I am still using skills which I had as a head teacher. I use computer and researching skills
regularly as well as communicating with schools – a skill which a head teacher would use anyway.”
Reinforcing the school curriculum
Since Mel has joined École, the department has made use of his experience to develop links with the curriculum. Mel explained: “We are able to look at the curriculum and link it to the visits we offer. Our brochures identify the educational links for each of our trips.” There are many other important aspects of school trips which someone without Mel’s �irsthand experience might not consider. “When I talk to teachers on the telephone I empathise with them,” he said. “I know the kind of problems and worries they have about taking children abroad. If you take a group of children to a hotel there are countless hazards to consider in your risk assessment! For example, checking there is no kettle in the room, no televisions they can be looking at with unsuitable material and so on. “There is also the fact that the children may wish to have a run around for a while, so we have a look if there is a park nearby, and what kind of facilities are in the hotel to make sure they match the age range of the children. October 28, 2014 | COACH & BUS WEEK | 41
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EDWARDS COACHES › SCHOOL TOURS “Also, with older children, we need to make sure the area re�lects their interests. For example, what kind of theme park is appropriate. “I have attended parents’ evenings, so if parents want to ask me anything about the trip, I can also talk to them from my previous experience.” Mel said that another important aspect of École is the fact that it tailor-makes its trips for each school. The brochures are more of a starting point than an off-the-shelf product, and the team goes out to schools and asks them to tell them what they want, using the brochures to just show some ideas. “We can adjust everything,” Mel added. “The school may well be interested in a different venue or hotel for example. “The curriculum is so wide, really it is for the school to tell us which speci�ic venues they would like to go to, which we can then cost for them. “That is really the skill of École – listening to the schools and then tailoring a unique educational experience for them.”
Giving children con�idence
Mel highlighted some of his previous experiences where children have gained a great deal from the trips he has been on. He said: “I remember a little boy who was afraid to abseil down a tower. I worked with one of the trainers
A close-up of the École branding on the rear of the Neoplan Tourliner for over an hour, supporting the pupil with this dif�icult and daunting task. In the end he did it. “The change in him afterwards brought a tear to my eye, because we had supported the pupil to achieve tremendous success. It was so worthwhile because the con�idence he gained from this experience was fantastic. He gained
con�idence to try other things, because it had given him that boost which he needed, that he had not previously gained in the classroom. “Another pupil I remember, who was so quiet in class, participated in some drama on a trip. The children had been divided into groups with video cameras and they were asked to create a drama sequence while the teachers were in the distance. “Later on, we were looking at the recording and I could not believe it was the same child. He had had the opportunity to do something different. It made us realise that this child had far more potential than we had ever seen in the classroom. “Children really respond to experiential learning. Sadly, as children have become older, experiential learning has sometimes gone by the wayside. That is why I think it is so important, with a company like Edwards, we provide that opportunity to reignite learning experiences. “I have seen children who may be disinterested in the classroom, but totally engrossed when taken to new places and experiences – especially if it involves a residential visit. “Another important aspect for children when they travel on these trips is the opportunity to cope with change. They have to manage without their parents and generally survive with great success!” ■
This 14-plate Neoplan Tourliner, which entered the fleet this year, is branded for Edwards’ school travel business
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EDWARDS COACHES › NATIONAL EXPRESS & LOCAL BUS
Different markets, different opportunities
“I
joined the family business, Brian Isaac Coaches in 1989 and that’s where I served my apprenticeship as an engineer,” Stewart Isaac recalled. “Back then you were called a diesel �itter. I then worked throughout the business spending time in every department. I learnt all aspects from general management to transport management and I also gained my CPC quali�ication. “The family �irm was taken over by Diamond Holidays in 2005. I stayed with Diamond Holidays as Transport Manager until it went into administration in 2011, but I was kept on. Then Edwards took over certain aspects of it and I’ve been here ever since. Luckily for me, just as I joined, the National Express work started to really grow. I was asked to head up the ‘new service’ department that had been created and I’m now Service Operations Manager. “I’m responsible for both National Express and local bus routes. The operation is overseen by me although I have traf�ic controllers who deal
Stewart Isaac is Edwards’ Service Operations Manager responsible for National Express and local bus services. There’s a good reason why his family name might sound familiar. Stewart is the son of Swansea coaching entrepreneur, Brian Isaac and Brian Isaac Super Value Holidays is an Edwards brand. Stewart talks to Andy Izatt with day-to-day matters. If there’s a problem I’ll step in. National Express asks for my input if it wants to make any changes to routes or duties. It always asks for drivers’ input as well. “Around 120 drivers are in my part of the business. About 95 are on National Express. We have a handful who can work on both that and local bus, but generally they don’t mix. I’m a �irm believer in training people to do a speci�ic job and leaving them to do that. Because they understand what’s expected of them, they do
it better. Drivers’ hours regulations is another reason why it’s better not to mix. “We operate 33 National Express coaches. They’re mostly Caetano-bodied Volvo B9Rs and Swansea or Cardiff to London, Gatwick or Heathrow are the main routes. Some journeys start in Llanelli, others in Haverfordwest. The route numbers are 507, 508, 509, 201 and 202. We also have routes to Rochdale and Bradford as well – Haverfordwest to Rochdale, Cardiff to Bradford and Aberdare to Bradford.
Stewart Isaac feels that National Express auditing and procedures have helped Edwards to develop its business
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“There are nine coaches based at Llantwit Fardre including spares. The rest operate from Swansea. I’m based here although I do spend the occasional day at Swansea if need be. I live in Swansea, but because the local bus operation is based here and this is where our head of�ice is, I commute. “Simon Davies manages the Swansea operation for me. He’s Coaching Manager as he was with First Cymru before he joined us. As our Swansea and Carmarthen-based school commitments have grown, Simon takes care of the majority of it, but they’re still my responsibility. We now have eight school contracts covered by 10 vehicles. We’re not particularly pushing to grow that operation, but we’re always looking for opportunities in the area.”
Different cultures
“When Edwards took over National Express work from Veolia it was easy enough to absorb the drivers because the majority had worked for Bebb’s and that was a quality family operation. “The First Cymru operation was different because a lot of the staff had only ever known life at a National Bus Company subsidiary and it was a big change for them. Some were very negative towards the change but there had been no investment in the operation at First and at the end of the TUPE process they were glad to join a company that gave them new vehicles to drive and listened to what they had to say.
Driver Geraint Baker is one of a dedicated team of National Express drivers
Edwards has built up a fleet of 31 Caetano Levante-bodied Volvo B9Rs that are used on National Express contracts. TONY HUNTER
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All they had to do was knock on the door and they could speak to someone. That made the transition a lot easier. “We now have a solid reliable bunch of guys. With every business, the bigger you get the more turnover of staff you have. If we win a new contract we employ more people. In a couple of months a percentage of them who don’t enjoy the job will leave, but turnover is within acceptable levels. Our drivers are very happy and content in their jobs. “Dealing with National Express does bring impositions on our business in terms of auditing and procedures, but I think that’s excellent. Initially you have to adapt your way of thinking. It’s very easy to think that what’s being asked is over the top, but what I’ve learnt is that everything is done for a reason and it’s done with the utmost thought. National Express looks into every aspect of what it’s doing. If we can cascade those qualities into the rest of our
business, that has got to be a good thing. “What has been particularly bene�icial is the Traf�ilog telematics and the drug and alcohol testing policies. It’s zero tolerance and that’s the way it should be when it comes to driving PCVs. “Then there’s the driver training. A welltrained driver serves you far better on the road than one who isn’t. It has helped us raise the standard across our business. Drivers who want to work on National Express are in the classroom for two days �irst. Then they’re on the road for two weeks with another driver. We make sure they know everything they need to know before they’re left on their own.”
Commercial local bus
“National Express and the bus operation were initially put together by Edwards because of the Veolia connection. The local services were set up following the poor performance of Veolia and numerous requests from local
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EDWARDS COACHES › NATIONAL EXPRESS & LOCAL BUS
Photographed in Cardiff is one of Edwards’ growing fleet of MCV Evolution-bodied buses. This is a MAN 14.220. DAVID BELL people for a better alternative. Veolia was also the local National Express contractor and we had just one coach doing two duplicate runs a day. It made sense to morph it into the local bus operation and as we won extra work, it was decided that was the best place to keep it. The combined operation just grew and grew. “All of our local bus routes are commercial. The main services are the 400 (Gwaunmiskin – Llantwit Fardre – Cardiff) and 100 (Pontypridd – Llantwit Fardre – Royal Glamorgan Hospital). The 70, 80 and 90 are offshoots of the 100. We introduced the additional numbers because people waiting at bus stops were confused and we wanted to give them a visual difference to look out for. “We run the routes very well and have invested heavily in vehicles, but have no plans to expand the operation. Because the routes are entirely commercial, we have complete control over what we do. We recently adjusted the running time on one of them and introduced an extra vehicle because of traf�ic congestion. “There are 15 buses. The bigger ones are MCV Volvo B7RLEs, which are also our newest. Excellent vehicles, they have been very well received by drivers and the public. We had one on demonstration for a week or two. We get very good service from our local Volvo dealer so it wasn’t a hard decision to make. There’s also one larger Enviro200. They’re all for the Cardiff 46 | COACH & BUS WEEK | October 28, 2014 042_044_CBW1161_EdwardsNATEx.indd 46
Stewart Isaac: ‘I don’t think there’s another coach company out there that has grown with the same success as Edwards Coaches’ route. You can imagine that at peak times they can get very busy. “Our smaller Enviro200s, MCV-bodied MANs and Primos are for the Pontypridd service. Because it’s a more frequent service we don’t get the overloading issues we sometimes have on the Cardiff route. In my view, if you’re going to buy a vehicle you might as well buy a larger one. It makes a difference on match days, particularly when it’s the ‘Six Nations Championship’. “We sell what’s called a 12-journey ticket which has no time limit on it and is extremely
popular. There’s an incentive there because there’s a couple of free journeys. We haven’t really been asked for weekly or monthly tickets. “I really enjoy what I do. This is still a family business at heart. I don’t think there’s another coach company out there that has grown with the same success as Edwards Coaches in a very long time. The strength of the company is the passion of the directors and their personal attention to detail. They don’t just send an email and let you get on with it. They’ll send an email and chase you up on it to make sure that you do it. “There’s no complacency. That’s a bit of a culture shock for a lot of the people who come here, but I came from a family business myself so I appreciate what they’re doing. It’s a good thing in my opinion. It creates a culture that permeates all the way down the organisation. If the person at the bottom sees the person at the top walking around the yard getting his hands dirty, questioning and looking all the time, that has a big impact on them. “We have been a major National Express contractor for three years now. Every year we have won ‘Operator of the Year’ in our category at the National Express awards. To continue to operate at that level shows just how big the commitment is within our business to deliver quality service. We would like to grow our National Express operation.” ■ www.coachandbusweek.com
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EDWARDS COACHES › TRANSPORT SUPERVISOR
Daily challenges The backbone of Edwards’ business is its school transport operation stretching across much of South Wales. Andy Izatt talks to Dai Wilde, one of the Transport Supervisors responsible for making sure that everything runs smoothly
D
ai Wilde is one of Edwards’ four Transport Supervisors reporting to Operations Director, Shaun Edwards. He works alongside Gareth Davies, Darren Day and Paul Morgan. Between them they’re responsible for the transportation of 6,500 children and students in a daily term time operation that has a PVR (Peak Vehicle Requirement) of 110. “We all cover different areas of the business,” explained Dai. “At the moment mine is mainly, but not exclusively, school transport for Cardiff, the Vale of Glamorgan, Caerphilly and Newport. Colleagues deal with this area (Llantwit Fardre is in Rhondda Cynon Taf) as well as further a�ield.” Dai comes from an HGV background. “I started here 19 years ago as a driver,” he said. “It was an opportunity to try something different. Initially I was on school runs and then worked my way through driving all kinds of vehicles. Then as the company got busier and grew I was asked to take on a supervisory role. This is my fourth year as a Transport Supervisor. “One side of what I do is dealing with the four local authorities I’ve mentioned. On the other, I’m allocating drivers and vehicles to the 40 plus routes for which I’m responsible. The number of seats required is tendered by the local authorities. Whether it’s a 49, 55 or 70 seater, we make sure the right size vehicle is available. “We try and have the same driver and vehicle
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High capacity 70 seaters have replaced the double-deckers that once populated the fleet working a route as much as we can, but it’s not possible to do that all the time. The logistics can be a bit dif�icult at times, but we do our best. We still have three double-deckers on our university contract down in Cardiff. Apart from those, everything is single-deck.
“Not all the routes that I’m responsible for are worked from Llantwit Fardre. We have depots in Barry and Cardiff. Newport is a new one. I oversee those. There are also depots at Wattstown in the Rhondda Valley, Abercynon in the Cynon Valley and Swansea.” www.coachandbusweek.com
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Wayne Randell (Private Hire Department), Transport Supervisors Gareth Davies, Dai Wilde, Darren Day and Paul Morgan, and sitting in front, Rachel Thomas (Private Hire Department) The use of Traffilog telematics and CCTV has helped Edwards monitor its business
account. We have drivers that do schools and then go off on tour, so it’s marrying all that up as well. “DBS (Disclosure and Barring Service) checks – what used to be the CRB – can be a nightmare. None of the councils will accept another council’s check so we have to pay for one for each. For me to work in this small area of South Wales, I have to have six different checks because I could also be required to drive in Rhondda Cynon Taf and Merthyr Tyd�il. They have to be renewed every two years so we’re constantly checking that staff are in date and carrying the right ID. I’m sure the staff at the Liverpool of�ice that issue them all say to themselves, it’s that Dai Wilde again when I phone up. “We do the Driver CPC in house and a lot of the training is geared towards school transport, particularly the health and safety aspects. It can be everything from pulling up at stops and children getting on to the seatbelt side of it. Peter our trainer touches on the psychology of it all as well. With all our drivers now having the CPC, it’s now a case of doing one day a year.”
Key issues
Marcopolo-bodied MANs in the fleet include this 55-seater that’s also equipped with a wheelchair lift
Man at the centre
“I’m also the contact for the schools,” Dai pointed out. “The phone calls can be fairly constant. It can be quite good fun to count up how many come through in a day. It’s quite often in triple �igures. Maybe a child has been left www.coachandbusweek.com
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behind for some reason or it could just be that a driver wants a bit of a ‘hug’. ‘Cwtch’ as we say in Wales. Making them feel valued. “If drivers stay on the same route they can get fed up and want to go and do something different so it’s important to take that into
Said Dai: “All the children we transport have passes that they have to show to the driver when they board. The days of my mate coming home with me have gone. We can tell children to wear seatbelts, but we can’t make them do it. Yes, you can put the signage up, but to try and enforce it? With the traf�ic on the road to deal with and everything else that’s going on, for drivers to police it is dif�icult. “There are some schools that are better in terms of behaviour than others. Basically it’s about making sure that the children are in their seats. If you see them standing you know they’re not wearing their belts and you can do something about it. The driver should stop the vehicle until everyone is sitting down.
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EDWARDS COACHES › TRANSPORT SUPERVISOR “With primary school children there are escorts on the vehicles. We provide them and it’s priced into the tender. It’s the escort’s responsibility to check that they’re wearing seatbelts. “We have Traf�ilog and CCTV on most vehicles. CCTV is increasingly a tender requirement. More and more councils are introducing it. It’s a godsend for everything from quite minor incidents to those that are more serious. “If we have a problem, we go to the school and the local authority. It might be vandalism, damaging belts or stealing emergency hammers. Children can be quite fond of taking the hammers away, but it’s not a major issue. It’s usually messing around with the seatbelts thats the problem. “It’s not always like that. I can take you to a school in Caerleon that we serve where there are absolutely no problems. When the children get off, they thank the driver. They’re a pleasure to deal with. It shows it can be done. Then, of course, you have all the drivers wanting to drive that school. There is a right and a wrong way of doing these things. There are some good kids out there. “When the weather is bad you’ll usually �ind that Mike (Edwards) and Jason are here organising what’s happening. Everyone comes in and it’s all hands to the pump. The decision is then made as to whether to allow vehicles to leave any of the depots. If they’re not going out, we need to tell the drivers. If we need to get them in there are 4x4s here. The local authorities work with us on gritting routes and we also work with local radio so everyone knows what’s happening. “For the Cardiff private school that we transport, we send out text bursts to parents when the weather is bad. We’re able to tell them what we’re doing, if we’re only able to run along the main road for example, but it’s only on one route at the moment.”
Flexible business
One of three Duple-bodied coaches still operated is this 1994 340-bodied Volvo B10M
A small fleet of Blue Bird school buses has been built up from several sources “Obviously I can’t be in all the depots I’m responsible for so we have supervisors who are my point of contact,” Dai continued. “They tell me what’s happening. If the Cynon Valley supervisor calls us, for example, to say he’s a driver down, we’ll send someone from here and cover the work with a �itter. “We have a mixture of full and part-time drivers. Then there are the �itters and ourselves, the supervisors. Everyone is DBS checked and Driver CPC trained. Everyone is expected to
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cover schools. We all work together to make sure everything is done. “As supervisors we’re in at 0600hrs in the morning and we �inish in the evenings when the job is done. Recently the days have been longer because it’s the beginning of a new school year and there’s the new depot at Newport to get up and running. “Over the years I’ve been involved in all sorts of events from Rugby World Cups to the Ryder Cup which we did a couple of years ago in Newport. We’re involved in the Six Nations Championship year in year out. I drove the band, Take That around Cardiff when they were touring here. “As I mentioned, working with Shaun (Edwards), I’m also involved in the tour side operations. We have a �lowchart and it’s a case of going through and seeing which drivers are able to do what depending on drivers’ hours, holidays etc. It’s about putting the right driver with the right vehicle for the tour. Some prefer to work domestically, others on the continental. It’s important to get the balance right. The drivers will study the chart because they’re interested as much in what other people are doing as what they have been allocated themselves. “Other coach companies might take on drivers from different parts of the country and they spend the summer season away on tour. Here, they’re all local people. We know them and what motivates them. “It’s the family aspect of Edwards that makes it special. It’s a local family and employer and that goes right down through the company. That’s the big difference between us and anyone else. It’s a supportive company that tries hard to look after its people. “There’s always the paperwork, but the key skill in my job is man management. I have some excellent guys who work with me. Monday mornings can be dif�icult, but like all jobs there are good days and bad days. There are many times when drivers say to me, I couldn’t do your job. How do you do it? At the end of the day, having a sense of humour is important. Our staff are a really good bunch.” ■ www.coachandbusweek.com
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THE BIG PICTURE It’s often said that the coach and bus industry is a people business. Nowhere is that more so than at Edwards Coaches of Llantwit Fardre. This is a family business that has successfully grown into a major operator with a diverse portfolio because it has been able to hold true to those values. It was important to the Edwards family that CBW’s coverage gave proper recognition to their staff. We’re only too happy to oblige.
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EDWARDS COACHES › ENGINEERING
Engineering for all seasons
“I
left school in 1979 and I came to what was then Edwards Garage on a six-month government scheme,” said Fleet Engineer Paul Bluett. “Two months into that, the apprentice who had been working here left and Mike Edwards asked me if I’d like to take his place. I did that, �inished my training to become a fully quali�ied mechanic. I always did my best to show Mike initiative. I would ask him if he would like me to order parts and I talked to customers as well. Mike saw the potential and made me garage foreman. “I have left the company twice, but came back each time. On the �irst occasion it was straight after completing my apprenticeship and I went to work for a rival coach company. I learnt a lot because I was left to run it on my own. There wasn’t anyone else to ask and that made me very self-reliant. As Edward’s has grown, I’ve grown with it and now I’m Fleet Engineer.”
Fully equipped
The main workshop at Edwards’ eight-acre site on the Newtown Industrial Estate, Llantwit Fardre has four bays, a secondary bay for smaller vehicles and a side bay for commercials and cars. Vehicle lifts are used throughout. Nearing completion when CBW visited was an adjacent dedicated two-bay paint and bodyshop facility. “We also have our original workshop with another four bays plus the adjacent ATF (Authorised Testing Facility) where there’s a 54 | COACH & BUS WEEK | October 28, 2014
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Paul Bluett is Edwards Fleet Engineer. He has spent most of his working life employed by the family �irm and talks to Andy Izatt about managing its diverse engineering requirements 15-metre inspection pit,” continued Paul. “That’s used for MOTs Monday to Thursday so I only have access to it on Friday. “There’s also a depot with engineering facilities in Dyffryn Close, Swansea where there are two maintenance bays. There’s a manager there as well as three �itters and a labourer. Llantwit Fardre and Swansea is where we carry out all our maintenance. “Edwards has 210 O-licences and the �leet currently numbers 222 vehicles. There’s a spreadsheet and when we add a vehicle or take one out it automatically changes the number. That’s the total for PSVs. We’ve also got cars, service vans, tow trucks, a JCB, scissor lifts and forklifts. If I include all of those it takes the �leet up to around the 270 mark. “My department employs 40, a mix of fully quali�ied, semi-skilled and bodyshop men, as well as upholsterers and sprayers. We don’t calibrate tachographs and speed limiters because we haven’t the facilities or the quali�ied technicians, but we do everything else. “We have four or �ive sets of diagnostic equipment for maintaining different types of
vehicles. Then there’s bodywork, re-spraying and trimming. “We do all our own glass replacement and that includes windscreens. We hold stocks, have the necessary equipment and staff are fully trained. We’ve been doing it for around 12 months. We can’t afford the time for someone else to come and do it. All told we hold around £100,000 of parts – some impress, the rest being ours. We also have trained staff and the equipment to meet all our air-conditioning requirements. “Having our own ATF means we’re getting vehicles MOT’d when we want and we don’t have to travel miles so we’re also saving fuel. It means we’re in control. “Customers for MOTs is just about all the outside work we do. We take the bookings and DVSA puts them through. It’s all vehicles plated above 7.5 tonnes and Class 6. Other than that, we do steam cleaning. If Mercedes-Benz or Volvos want a truck in for MOT at a certain time, they’ll fetch it up an hour before and we’ll clean it. “We’re also part of the CPT’s (Confederation of Passenger Transport) breakdown assistance scheme. If someone has a problem we’ll go and www.coachandbusweek.com
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‘Having our own ATF means we’re getting vehicles MOT’d when we want and we don’t have to travel miles so we’re also saving fuel’ �ix the coach and we could also use one of ours to transfer their passengers.”
Stepping up to the challenge
The main workshop has four bays, a secondary bay for smaller vehicles and a side bay for commercials and cars
The Welsh Government’s decision to ban the use of double-deckers on school contracts has had a major impact on Edwards’ �leet pro�ile. “That shift away has made my life easier because, as those vehicles start to get old, there are parts availability issues and concerns over the condition of the bodies,” said Paul. “I was glad to see most double-deckers come out of the �leet. “I would say that we have up-seated more than 20 coaches from 49-seat executives to 70 seaters using Cogent seats. We’ve just had two go through with DVSA and another is due. Popular types have been Plaxton Premiere Volvos, Bovas and Scania Irizars. “We build up the aisle to get a �lat �loor. That means strengthening it with metal work, putting down new �loorboards and �looring and �itting the seats. We also put in crash padding. Everything is done by us. There’s really nothing engineering wise we wouldn’t tackle. If it’s something we haven’t done before, we send people on training courses to cater for it. “I think we must have the biggest variety of vehicles that anyone could own, but the company and I have grown up together with that diversity in the operation. It’s the only way I can describe how we cope with it. As the business has got bigger, so has the variety. It’s the age mix as well. We could have the same make and model, but one vehicle that’s 10 years old, another that’s twice that. “Detailed records are maintained so we know exactly how much each one costs us both to maintain and in terms of fuel consumption, but
I’ve been in the industry since leaving school and I think experience comes into it as well. Even in a mixed �leet, automatically there are certain vehicles that draw your attention. “There might be that Bova we’ve operated for 10 years. It might never have needed a new engine or gearbox so it stands out even before you’ve looked at the other facts and �igures. The actual purchasing is done by the directors, but they’ll ask engineering what we think. For frontline coaches whether we should have a Setra, a MAN, or should we go for a DAF? Should we go for this body or that body? I have a Workshop Manager, Brandon Lewis who gets more involved in procurement. “For me the Setra stands out. They’re all round good quality vehicles and they’re reliable. If I was choosing a Volvo I would go for a B12B because they’re also very reliable. I would also say MAN for frontline coaches. We have MAN engines in Van Hools. DAF (Paccar) is another very good engine. We have more Volvos than anything else. Many are B10Ms. It’s a type that has been in the �leet for as long as I can remember. “We have several American-built Blue Birds. Purpose-built vehicles for school work, but they can be dif�icult because of availability of parts. We have to contact an of�ice in California because Blue Bird doesn’t exist as a manufacturer anymore. They’re sound vehicles but parts are very hard to come by.” What nowadays is possibly a unique feature of Paul’s department is that it has the necessary licence and experience to scrap vehicles itself. A corner of the bottom yard at Llantwit Fardre is where dismantling takes place, yielding a valuable supply of items. It’s no surprise then that there were two Blue Birds in the
‘We’re a diverse bunch,’ said Paul Bluett. ‘Our department can put its hand to almost anything and we’re always willing to help’ www.coachandbusweek.com
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EDWARDS COACHES › ENGINEERING Paul Bluett: ‘It’s an achievement to retain that family culture when the business has expanded the way it has’
Mikey Williams working on the latest 70-seat conversion. Edwards installs its own flat floor
Apprentice mechanic Brett Skyrme and mechanics Adam Thomas and Kyle Symonds
A fully equipped workshop can deal with the variety of vehicles operated line when CBW visited. “It’s easier for us to scrap vehicles ourselves and get the parts we need rather than rely on dealers,” he said. “The Edwards family likes to do everything in-house.”
People matter
“There’s an apprenticeship scheme,” Paul continued. “We have always taken on apprentices. Remember, I started as one. Two more starting in September and we have three in their second year. There are another two who �inished last year. 99% of them stay with us. “Every company has to deal with the way youngsters are these days. They seem to have a different culture, but I hope that we nurture their attitudes towards the job and by the end of their time they have matured into con�ident mechanics. “So long as they’re old enough, all my staff are encouraged to take their PCV licence so they can just jump into a bus when required. Tomorrow the transport department could want 18 of them to drive school buses. They might say to me can I send someone down straightaway – a driver hasn’t turned in. It happens all the time. In the afternoon vehicles have usually been �ixed and inspections are complete so why shouldn’t my staff go out on schools? We have to remember that without those contracts no one here has a job. 56 | COACH & BUS WEEK | October 28, 2014
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Even service vans represent an important opportunity to promote the business
“I would like to think that we don’t just do engineering. We’re here to help the business. My �irst job each morning is to check what is coming into the workshop. I go into ‘transport’ and make sure my vehicles are in because they might have had to use one, but I also ask how can I help today? I’m not just looking after my own department. I’m here to assist others and there have been many times when they have shaken my hand and said many thanks for that. “The workshop is open from 0530hrs until 1900hrs. Most of my staff work from 0700hrs to 1600hrs, but we have an afternoon shift from 1030hrs until 1900hrs. Overtime is available. Saturday morning would be overtime, but we have staff working every Saturday. If a vehicle is needed the next day, people will stay until the job is done. If necessary, I’ll ask them to come in on Sunday. Sometimes it’s a busier day than Saturdays. “We’re pushing on the limits of our engineering capacity so, looking forward, the company is considering introducing a nightshift. We do everything from National Express to local service, schools, private hire, group bookings, educational trips and WRU (Welsh Rugby Union) contracts. The list just goes on. It’s not really possible to stagger our MOTs. We do more in July and August, but we’re still doing them four days a week, every week of the year.
“Much of the expansion within the business has happened over the past eight years. For me the big difference was the purchase of Diamond Holidays followed by the First Cymru National Express operation. That was more than 30 additional vehicles within a short period of time. “The Swansea depot is now looking after 52 vehicles. It was originally just National Express, but we have taken on school services. There are a couple of minibuses based there as well. “Edwards started as a small family business. It has grown into an enormous family business, but you can still see the Managing Director any day of the week. Anyone can. All they have to do is knock on the door. Just knowing that matters. It matters to people that they feel valued and appreciated. “It’s an achievement to retain that family culture when the business has expanded the way it has. I think that’s because it’s run as a very tight operation with short lines of communication. If you are asked to do something it’s done. I hope I never have to be asked twice. As Fleet Engineer I’m here to help drive the business forward. “I like to think we have a good rapport with VOSA as well. When enforcement of�icers comes onsite we’re always open and accommodating. “We’re a diverse bunch. Our department can put its hand to almost anything and we’re always willing to help. That’s how the company has expanded. How it should be.” ■ www.coachandbusweek.com
27/10/2014 11:12
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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
EDWARDS COACHES › HUMAN RESOURCES Edwards trains its staff above the requirement of the Driver CPC
HR matters James Day speaks to Stephanie Pendleton, who heads up the Edwards Coaches HR department, about the challenges of maintaining such a large team of quality staff
A
s one of the largest coach operators in the UK, recruitment and staff retention for Edwards is bound to be a challenge. There are only so many drivers who will meet the operator’s high standards, and keeping these drivers at the company is equally important. Stephanie Pendleton, who joined Edwards Coaches about six years ago after an extensive career in Human Resources (HR), is responsible for this. She said that by developing a strong underpinning knowledge of the Edwards business, she can easily assess whether each person will be the right �it. Every driver who wishes to join the Edwards team undertakes individual and independent driving assessments during the induction programme, which Stephanie has brought in for added quality.
58 | COACH & BUS WEEK | October 28, 2014 058_061_CBW1161_Edwards_HR.indd 58
Training is delivered in this on-site classroom
Challenging recruitment
Stephanie explained that there are underlying problems with recruitment in Wales which Edwards Coaches has to contend with. “Out of everywhere in the world that I’ve worked, Wales is the hardest place to recruit in,” Stephanie stated. “It was the same 20 years ago and it is the same now. “It’s hard to �ind people with the right skill set in all areas of the business and also with drivers, we’ve exhausted the local pool, because we’re such a large company. “There is a shortage of quality drivers, and by that I mean drivers that can communicate well and have good customer service skills. We are a transport business but primarily we are a people business. That’s our staff, our clients and our stakeholders. It’s all about people. “It’s very dif�icult to get the rounded package and to have them fully compliant with all the
legal requirements now – with full Driver CPC and DBS checks for school contracts. The requirements are going up and up. It’s very rare that we get new drivers in and we don’t have a lot of training and work to do. “We have many agencies who ring up and think they can �ind us these people, but in reality they just don’t know what they’re looking for and it’s too time consuming to work with them. We do it all in-house – we �ind that we get a higher success rate with that.” Finding compliant drivers is also a challenge for the company. Since Edwards does a signi�icant amount of work with schools, the regulations for its drivers are particularly strict. “Drivers often come to us and can’t afford the CPC driving,” Stephanie said. “That becomes an issue, because they’re not fully legal until they have the 35 hours, and they can’t drive. They’re no good to us if they can’t drive on the day. Before www.coachandbusweek.com
27/10/2014 20:05
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EDWARDS COACHES › HUMAN RESOURCES there was some leeway, now, everybody on the road has to be fully legal from day one. “All our annual CPC renewals we fund for our drivers, but they must have the 35 hours to join the company. Some companies don’t but we do because it’s considered a mandatory task and requirement. “For recruitment, our biggest problem is DBS (Data and Barring Service) which has replaced the CRB system for school transport. That’s a massive problem for us at the moment. “Staff for our contracts need to have a cleared CRB and councils are now unable to provide the service because of depleted resources in their transport departments, and our staff can’t register on the DBS without a cleared enhanced certi�icate. We can’t get the enhanced certi�icate because the councils can no longer accommodate us, and we can’t do it ourselves because some councils won’t accept anything but their own council certi�icates. “If you consider that a driver has to be fully legal and then have a CRB, it’s a lot of requirements.”
A new generation
Of course, one of the best ways to get around staff shortages is to bring in new blood. While Edwards requires drivers to be fully compliant to join the business, it also takes on apprentices. “We like to encourage youngsters into the business,” Stephanie said. “We have apprentices in our engineering department. “We took on two apprentices this year, and currently have about eight, with some in their �irst, second and third years. We have a selection process which includes trade tests. They also spend time out with the engineers, to see if they can work in a team. We are oversubscribed for
ABOUT
Stephanie Pendleton Stephanie Pendleton has extensive experience in her field of HR and recruitment, becoming very well-travelled in the process. “I started off working abroad for 17 years,” Stephanie said. “I worked in five different countries, primarily for the government, on many projects throughout the world. “I was a civilian attached to the Ministry of Defence, where I worked on several high-profile projects for the government all in HR and training. I then went into the private sector, where I became head of HR and training for an American software house in Texas. “I’ve also worked in Washington and many European countries. I had 10 moves in 10 years at one point. “My family runs a farm in Brecon Wales, and I came back to Wales for family commitments. I ended up at Edwards, where I came straight in to head up the HR department. I’ve been here six years now.”
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058_061_CBW1161_Edwards_HR.indd 61
The operator tries to employ apprentices whenever it is practical
apprentices every year and we can only take on what the engineering department can cope with. That is reviewed annually.” However, Stephanie said that recruiting apprentices was also becoming more dif�icult, because of problems with funding. “We have a situation where the wage supplement has been stopped for apprentices in Wales, which is going to cause a major problem,” she stated. “The cost of training a new apprentice – time, money, effort, four years – is phenomenal. “It’s counterproductive for apprentices and it’s not going to give out the right message. We also work with career Wales and provide valuable work experience for local youngsters.”
Proactive training
With driver training, Edwards goes beyond the Driver CPC requirements. “Our tour drivers are brought in for two weeks of the year in January for consolidative training,” Stephanie said. “We do way over the Driver CPC requirement. We’ve done a phenomenal amount of extra training with the staff, which has helped us gain funding from the Welsh Assembly Government." New drivers usually require some additional training to make sure their customer service skills are up to scratch. “What we’ve found is when people come in to do induction, they have never received training in other key areas of the business before, aside from driving. They can drive, but that doesn’t mean they can look after our clients and keep them happy. “It’s about quality provision to our clients and moving ahead of our competitors. We’ve got to continually raise the game. We need the best standard of people that we can get working with us.”
Retaining the workforce
One of the reasons why Edwards is able to thrive despite recruitment dif�iculties is its extremely impressive staff retention rate, which stands at around 97% across all areas of the business. “People who come to us usually settle very well,” Stephanie said. “You’ve got to attract the staff and you’ve then got to retain the staff. “When we won some new contracts, one of �irst drivers who came to see me just sat down and
Everyone across the business can be nominated as employee of the month. Long-serving tour driver Glyn Bowden gained the accolade in August quoted his employee number. It meant nothing to me, I asked him for his name. “Everybody here is a person that matters, I couldn’t tell you one employee number, not even my own. I think we value our staff and they feel valued. They feel part of a community. Retention is not all about money.” Another positive measure introduced by the company is staff bonuses, along with an employee of the month initiative. “Every driver receives the bonus unless they’ve done something really silly like not cleaning their vehicles, because the �leet has to be immaculate. “Anybody and everybody throughout the business can be nominated as employee of the month. Those nominations go to the directors, and then we have a cheque awarded to the winner.”
Everyone has a voice
Edwards hosts quarterly work council meetings for its staff, with each department able to nominate who they want to represent them. They can bring forward any relevant issues effecting them and talk about the improvements they’d like to see for the company. “It’s about giving them a voice and them having responsibility for moving the company forward,” Stephanie said. “We’re not unionised but we make sure we have avenues for everybody to have a say in the company and that any concerns are addressed. It gives people a voice.” ■
October 28, 2014 | COACH & BUS WEEK | 61 27/10/2014 20:05
EDWARDS COACHES › FLEET PROFILE
Strength through diversity Edwards Coaches operates a substantial and varied �leet re�lecting the diversity of its operation across South Wales and beyond as Andy Izatt outlines
E
dwards Coaches has an O-licence for 210 vehicles and the �leet currently numbers 225. The main workshop and operating centre is at Llantwit Fardre near Pontypridd and there are depots in Swansea where maintenance is also undertaken, and at Abercynon in the Cynon Valley, Barry, Cardiff, Newport and Wattstown in the Rhondda Valley. School transport has a PVR (Peak Vehicle Requirement) of 110, but this diverse business also has its own extensive holiday tour programme and National Express contracted operation as well as a broad portfolio of other work that accounts for the variety of vehicles in the �leet. Notable are the two King Long midi coaches, which are still relatively rare. The three Neoplan Starliners are high pro�ile �lagships, as are the Van Hool team coaches while the Marcopolo Viale 74-seater is rare. MCV Evolution bodywork has become the preferred choice for bus – Volvo, MAN and VDL chassis examples being operated. The short Wrightbus Crusader-bodied Dennis Darts are also rare. A coachbuilt LDV Convoy is indeed unusual, as is the North West Coach Salesbodied Mercedes-Benz 814L. The number of 70-seat coach conversions re�lects the school transport requirement. There aren’t many �leet with Blue Birds or still operating Duple and Plaxton Paramountbodied coaches. The superbly presented Plaxton Supreme-bodied Bedford YMT from 1979 is testament to the �irm’s excellent engineering systems.
FLEETLIST
2014 2014 2014 2014 2014 2014 2014 2014
OY64KKE YX64VRW YX64VRV BX14KPV OOU14SUF WA14DTZ BF63HDK BF63HDL
Neoplan Tourliner C61FT ADL Enviro200 B33F ADL Enviro200 B33F King Long XMQ6900 C31F Neoplan Tourliner C61FT Van Hool TDX21 Altano TDX21 C55FT Volvo B7RLE MCV Evolution B44F Volvo B7RLE MCV Evolution B44F
62 | COACH & BUS WEEK | October 28, 2014 060_062_CBW1161_Edwards_Fleet Profile.indd 62
2013 2013 2013 2013 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012
BF63HFD BN63NYW ML13XNZ ML13XOB PK62VUW PK62VUX FJ12FXC FJ12FXY FJ12FYA FJ12FYB FJ12FYC FJ12FYD FJ12FYE FJ12FYF FJ12FYG FJ12FYK FJ12FXU FJ12FXV FJ12FXW FJ12FXX FJ12FXM FJ12FXO FJ12FXP
Volvo B7RLE MCV Evolution B44F King Long XMQ6900 C31FT Neoplan Starliner II C49FT Neoplan Starliner II C49FT Neoplan Tourliner C61FT Neoplan Starliner II C53FT Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL
2012 2012 2012 2012 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2010 2010 2010 2010
FJ12FXR FJ12FXS FJ12FXZ YX12DHY YX61BXF YX61BYB YX61BYC FJ11GKY FJ11GMO FJ11GMU FJ11GMX FJ11GMY FJ11GMZ FJ11GNF FJ11GNK FJ11GNN FJ11GNO FJ11GOH YJ11AOC YJ60GDU YJ60GFG YJ60GFZ YR60AET
Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL ADL Enviro200 B39F ADL Enviro200 B29F ADL Enviro200 B29F ADL Enviro200 B29F Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Volvo B9R Caetano Levante C48FTL Van Hool T917 Astron C48FT VDL SB180 MCV Evolution B36F VDL SB180 MCV Evolution B36F VDL SB180 MCV Evolution B36F Ford Transit M16 www.coachandbusweek.com
27/10/2014 10:29
2008 YN08SOE 2008 P16EDW 2008 2008 2008 2008 2008 2008 2008 2008 2008 2007 2007 2007 2007 2006 2006 2006 2006 2006 2006 2006 2006 2006 2005 2005 2005
WA08GOX WA08GPU WA08GPV BK08NJU BK08NJO WA08GOU BU55WRU YN08DNV YN08DNX YT57EXK L600EDW L700EDW L800EDW MX56NMA BD06AEC WA06JFX XBZ4111 YN06CGG YN06CKK YN06CKC YN06CJJ YN06CHH AE55EHK AE55MVC WJ55EWD
2005 2005 2005 2005
CN55FBX BC05JHV CA05WSK P500EDW
Volvo B7R Plaxton Profile C70F Mercedes-Benz 1022L Atego Sitcar Marlin C29F VDL Bova Magiq C49FT VDL Bova Magiq C49FT VDL Bova Magiq C49FT Setra S416GT-HD C49FT Setra S416GT-HD C49FT VDL Bova Magiq C49FT Van Hool T917 Astron C49FT Volvo B12B Plaxton Panther C51FT Volvo B12B Plaxton Panther C57F Ford Transit M16 Setra S416GT-HD C49FT Setra S416GT-HD C49FT Setra S416GT-HD C49FT Plaxton Primo B28F Ford Transit M9 VDL Bova Magiq C49FT VDL Bova Futura C53F Scania K94IB Irizar InterCentury C55FL Scania K94IB Irizar InterCentury C70FL Scania K94IB Irizar InterCentury C70FL Scania K94IB Irizar InterCentury C70FL Scania K94IB Irizar InterCentury C70FL MAN 14.220 MCV Evolution B40F MAN 14.220 MCV Evolution B40F Mercedes-Benz 815D Vario Sitcar Beluga C29F MAN 18.310 Marcopolo Viaggio C55FL MAN 14.220 MCV Evolution B40F Ford Transit M8 Setra S315GT-HD C49FT
2005 2005 2005 2004 2004 2004 2004 2004 2004 2004 2004 2004 2004 2004 2003 2003 2003 2003 2003 2003 2003 2003 2003 2002 2002 2002 2002 2002 2002 2002
P200EDW P300EDW P400EDW YN54APU YN54APV CN54LGE CN54LGF ND54SGV WA54AFK CN54GFV CN54GFX P600EDW 978HHT 210HKT Y8EDW CN53GBO DY53GVK EG03EUA K400EDW K500EDW DG03CCU DG03CCV K200EDW SD52YSU SJ52LDA NL52CWY PX02NXS OHZ6704 N70EDW SA02CJV
2001 K444EDW 2001 K600EDW
Setra S315GT-HD C49FT Setra S315GT-HD C49FT Setra S315GT-HD C49FT Scania K114IB Irizar Century C49F Scania K114IB Irizar Century C67F MAN 18.310 Marcopolo Viaggio 330 C70F MAN 18.310 Marcopolo Viaggio 330 C70F Ford Transit M11 LDV 400 Convoy CSM M14 MAN 18.310 Marcopolo Viaggio 330 C70F MAN 18.310 Marcopolo Viaggio 330 C70F Mercedes-Benz OC500 Touro C49F Setra S415HD C49FT Setra S415HD C49FT Dennis Trident Alexander ALX400 B76F Mercedes-Benz 814D Vario Mellor C33F Ford Transit M8 Ford Transit M16 Bova Futura C70F Bova Futura C49FT Ford Transit M11 Ford Transit M11 Bova Futura C70F Ford Transit M16 Ford Transit M16 Ford Transit M9 Ford Transit M8 Dennis Trident Alexander ALX400 B63D Dennis Trident Plaxton President B64D Mercedes-Benz Vario Plaxton Beaver B32F Bova Futura C70F Bova Futura C70F
TOP: The oldest of three Neoplan Starliners ABOVE: 2004 CSM-bodied LDV Convoy 14-seater. DAVID BELL LEFT: 2008 Van Hool T917 Astron 44-seater TOP RIGHT: Volvo B7R Plaxton Profile and Dennis Javelin Plaxton Premiere 320 RIGHT: 2014 King Long XMQ6900 2010 2010 2009 2009 2009 2009 2009 2009 2009 2008
YX60BZL WA10CFP CN59BVM BK09RLV BK09RLX BK09RLY WA09HTJ WA09HTP BU55AFC YN08SOC
Plaxton Primo B28F Van Hool T916 Astron C53FT MAN A91 Marcopolo Viale C74F Setra S416GT-HD C49FT Setra S416GT-HD C49FT Setra S416GT-HD C49FT VDL Bova Magiq C49FT VDL Bova Magiq C49FT Van Hool T917 Astron C39FT Volvo B7R Plaxton Profile C70F
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060_062_CBW1161_Edwards_Fleet Profile.indd 63
October 28, 2014 | COACH & BUS WEEK | 63 27/10/2014 10:29
EDWARDS COACHES › FLEET PROFILE 2001 2001 2001 2001 2001 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 1999 1999 1999 1999 1999 1999 1999 1999 1999 1999 1998 1998 1998 1998 1998 1998
CE51HWB K700EDW Y252OHC Y253OHC Y785UOS TIL6474 W423VCH W424VCH W426VCH W421RRB YAP104 PVV315 P700EDW W427JBU W428JBU V669FPO V670FPO V672FPO V673FPO TSV788 T704APX T64BHY YAZ8643 YAZ8646 CNZ3829 S637MGA R370OWO R300RMS R483YNN R258DWL R687TTS
1997 1997 1997 1997 1997 1997 1997 1996 1996 1996 1996 1996 1996 1995 1995 1995 1995 1995 1995 1995
R209DKG LUI7923 NUI3217 YKG53 P113DCW TIL8238 P639FFC P36JCR P38JCR P39JCR P156ASA N153XSA BHZ1260 DAZ1553 DAZ1573 EAZ2586 EAZ2593 N586CKA N588CKA N594CKA
Ford Transit M8 Bova Futura C70F Volvo B7R Plaxton Prima C70F Volvo B7R Plaxton Prima C70F Iveco EuroRider Beulas Stergo C70F Dennis Trident Alexander ALX400 B69F Blue Bird CSRE B60F Blue Bird CSRE B60F Blue Bird CSRE B60F Blue Bird CSRE B60F Volvo B10M Plaxton Panther C51FT Volvo B10M Plaxton Paragon C53F Volvo B10M Jonckheere Mistral C70F Volvo B7R Plaxton Prima C69F Volvo B7R Plaxton Prima C69F Dennis Javelin Caetano Cutless C70F Dennis Javelin Caetano Cutless C70F Dennis Javelin Caetano Cutless C60F Dennis Javelin Caetano Cutless C60F DAF SB3000 Van Hool Alizee C48FT Dennis Javelin Caetano Cutless C70F Volvo B10M Plaxton Expressliner 2 C70F Dennis Dart SLF Wrightbus Crusader B25F Dennis Dart SLF Wrightbus Crusader B26F Volvo B7R Plaxton Prima C70F Mercedes-Benz 814D Vario Marshall B31F Volvo B7R Plaxton Prima C69F Bova Futura C70F Volvo B10M Caetano Enigma C53F Volvo B10M Plaxton Excalibur C70F Dennis Javelin Plaxton Premiere 320 C70F Optare Excel L1150 B43F Bova Futura C70F Bova Futura C70F Volvo B10M Plaxton Premiere 320 C70F Volvo B10M Plaxton Premiere 320 C57F Dennis Javelin Berkhof Axial 50 C53F Volvo B10B Plaxton Verde B45F Blue Bird CSRE DP60F Blue Bird CSRE DP60F Blue Bird CSRE DP60F Volvo B10M Plaxton Premiere 320 C70F Volvo B10M Plaxton Premiere 320 C70F Volvo B10M Plaxton Premiere 320 C70F Volvo B10M Plaxton Premiere 320 C70F Volvo B10M Plaxton Premiere 320 C70F Volvo B10M Plaxton Premiere 320 C70F Volvo B10M Plaxton Premiere 320 C70F Volvo B10B Wrightbus Endurance B49F Volvo B10B Wrightbus Endurance B49F Volvo B10B Wrightbus Endurance B49F
1984 Volvo B10M Plaxton Paramount 49-seater 64 | COACH & BUS WEEK | October 28, 2014 060_062_CBW1161_Edwards_Fleet Profile.indd 64
2008 VDL Bova Magiq 49-seat tri-axle 1995 1995 1995 1995 1995 1995 1995
N617USS N472MRN EAZ2594 BIG2625 EAZ2600 M132UWY M505XFY
1995 1995 1995 1994 1994 1994 1993 1993 1993
PIL8379 EAZ2596 M457TSS M259BGF SIL5382 L396ORS TIL1690 WJI2858 L581HSG
1993 L582HSG 1993 L586HSG 1993 SOI196 1993 CFZ3358 1993 PIL7240 1993 PIL2598 1993 WIL8276
Volvo B10M Plaxton Expressliner 2 C48F Volvo B10M Plaxton Premiere 350 C49F Volvo B10M Plaxton Premiere 320 C70F Volvo B10M Plaxton Premiere 320 C70F Volvo B10M Plaxton Premiere 320 C69F Volvo B10M Plaxton Excalibur C50F Mercedes-Benz 814L North West Coach Sales C35F Dennis Javelin Berkhof Excellence C53FT Volvo B10M Plaxton Premere 320 C70F Volvo B10M Plaxton Premiere 350 C70F Bova Futura C68F Bova Futura C67F Volvo B10M Jonckheere Deauville C49FT Volvo B10M Jonckheere Deauville C70F Volvo B10M Van Hool Alizee C49FT Volvo B10M Plaxton Premiere Interurban C70F Volvo B10M Plaxton Premiere Interurban C70F Volvo B10M Plaxton Premiere Interurban C67F Volvo B10M Plaxton Premiere Interurban C55F Dennis Javelin Plaxton Premiere 320 C49FT Volvo B10M Jonckheere Deauville C70F Volvo B10M Plaxton Paramount 3200 C55F Volvo B10M Van Hool Alizee C49FT
1993 1991 1990 1990
TIL1691 NXI813 SJI1622 G453PGO
1990 1990 1990 1990 1989 1989 1989 1989 1989 1989 1989 1988
XIL3210 SIJ814 SJI1617 RIL1214 WKZ3537 G802BPG JIB1451 XIL6835 RIL1759 F244RJX F452DWT F462YOK
1988 RJI8687 1988 1988 1987 1986 1986
WJI6168 LIL3934 D215LWX C334HHB SJI2449
1984 EOI4364 1979 JMA880T
Volvo B10M Van Hool Alizee C53F Volvo B10M Plaxton Paramount 3500 C57F Volvo B10M Plaxton Paramount 3500 C57F Dennis Javelin Plaxton Paramount 3200 C70F Volvo B10M Van Hool Alizee C70F Volvo B10M Duple 340 C53F Volvo B10M Plaxton Paramount 3500 C57F Volvo B10M Plaxton Paramount 3500 C68F Dennis Javelin Duple 320 C35F Volvo B10M Plaxton Paramount 3500 C70F Volvo B10M Plaxton Paramount 3200 C70F Volvo B10M Plaxton Paramount 3200 C53F Volvo B10M Jonckheere Deauville C70F DAF SB3000 Van Hool Alizee C55FT Volvo B10M Plaxton Paramount 3500 C53F Dennis Javelin Plaxton Paramount 3200 C53F Dennis Javelin Plaxton Paramount 3200 C70F Volvo B10M Plaxton Paramount 3200 C53F Volvo B10M Jonckheere Deauville C70F Volvo B10M Duple 320 C49F Leyland Tiger Van Hool Alizee C55F Leyland Tiger Plaxton Paramount 3500 C49F Volvo B10M Plaxton Paramount 3500 C49FT Bedford YMT Plaxton Supreme C53F ■
1979 Plaxton Supreme-bodied Bedford YMT 53-seater www.coachandbusweek.com
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M O C . T E K R A M S COACHANDBULES FOR SALE
VEHIC
Contact Gemma Ireland
GREAT VALUE FOR OPERATORS UNLIMITED ONLINE vehicle advertisEments on coachandbusmarket.com
Tel: 01733 293247 Fax: 0845 280 2927 Email: gemma.ireland@ coachandbusweek.com
Up to 4 PRINT ADVERTISEMENTS for vehicles for sale in Coach&BusWeek magazine
HALF PRICE RECRUITMENT ADVERTISING IN Coach&BusWeek magazine
3 ANNUAL DIGITAL SUBSCRIPTIONS to coachandbusweek.com
THE NO.1 WEBSITE FOR BUYING AND SELLING YOUR VEHICLES (Marketplace) – Copy Deadline – 12 noon Friday week prior to publication. (Main) – Booking and Copy Deadline – 12 noon Monday week of publication.
2006 ADL East Lancs Esteem
2001 Scania L94UB Wright
2004 Dennis Enviro 300 Service Bus
2013 Volkswagen Transporter
25 seats, automatic, air con, manual front and back destination, electric middle ramp, CCTV cameras, assault screen, LEZ compliant.
44 seats, automatic ZF gearbox, LED front, side & rear destination, front manual ramp.
8 seats, manual gearbox, air conditioning, 3 point inertia seat belts, plain silver with no previous livery. £21,500
Ventura Sales 01342 835206
£POA
£12,995
44 seats, automatic gearbox, LED front, side & rear destinationm front manual ramp, DDA compliant, MOT until May 2015. £24,995
Ventura Sales 01342 835206
Ventura Sales 01342 835206
Ventura Sales 01342 835206
2003/03 Mercedes Sprinter 413 CDI UVG Treka
2002/02 Mercedes 814 Vario Plaxton Beaver 2
2008/08 LDV Maxus 3.5T 95 LWB (euromotive) Welfare
17 seater, welfare/accessible, Sprintshift, front entry, power door, COIF, tacho, MOT, 160,000kms, very good all round order.
29 seater, automatic, tacho, big MOT, power door, 283k.
6 seater, internal AMF-Bruns chair lift, full tracking, Eberspacher, AVS, A/C, 103K.
£7,450 + VAT
£11,950 + VAT
£6,495 + VAT
B&L Coaches 0208 363 8572 or 07971 785390
B&L Coaches 0208 363 8572 or 07971 785390
B&L Coaches 0208 363 8572 or 07971 785390
2008 Mercedes Benz Sprinter 311 CDI
New EVM Sprinter X-Clusive
New EVM Sprinter
16 seats with 3 point belts, 6 speed manual, luggage racks, double rear doors, saloon air con, parking sensors, saloon lighting, 138,80 miles.
16 seats + driver, automatic gearbox, Plug type power door, coach back, large drop boot, in-dash and saloon A/C, 2 x saloon tables, panoramic windows, monitor and DVD, bumper spoiler.
17 high back seats in Automotive trim, 3 point seat belts, Euro 6, manual gearbox, metallic silver, saloon sliding door, air-con, colour coded bumpers and trim, 3 year Mercedes Benz UK warranty.
2009 Mercedes Benz Sprinter Minicoach
16 moquette seats, automatic, manual entry as well as saloon sliding door, luggage racks, full drawn curtains, double rear doors, monitor/DVD.
£19,500 + VAT
£POA
£40,000
£32,000 + VAT
EVM Direct – 0845 5205160
EVM Direct – 0845 5205160
EVM Direct – 0845 5205160
EVM Direct – 0845 5205160
66 | COACH & BUS WEEK | October 28, 2014
www.coachandbusweek.com
p67_CBW_1161 27/10/2014 12:07 Page 67
www.coachandbusmarket.com
VEHICLES
2002 Scania Irizar K114
Ford Transit 17 seat minibus
49 exec, W.C., A.C., 7 speed C-Shift, MOT 21/5/15, excellent condition.
Immaculate condition throughout, in-dash air conditioning, recent new clutch and flywheel.
2006 Citroen Relay
2006 VW LT35 TDi
Wheelchair accessible, 17,500 miles, one previous owner, MOT Apr, Eberspacher heater, Ricon walk-thru tail lift.
Wheelchair accessible, 64,000 miles, one owner, FSH, white with grey interior. Choice of four vehicles.
£8,500 + VAT
£7,800 + VAT
keith.cabincoaches@gmail.com
Crystals Coaches Ltd Tel: 07971 000111
Crystals Coaches Ltd Tel: 07971 000111
Volvo B10M
Volvo B10M
Volvo B10M
Volvo B7R
55 seats, two available. £POA
53 seats, several M reg coaches available. £POA
57 seats. £POA
55 seats. £POA
Howard Snaith - 01830 520609 howardsnaith@btconnect.com
Howard Snaith - 01830 520609 howardsnaith@btconnect.com
Howard Snaith - 01830 520609 howardsnaith@btconnect.com
Howard Snaith - 01830 520609 howardsnaith@btconnect.com
Luxury VW Crafter
1999 Dennis Dart SLF
2006 (56) Autosan Eagle 1012T
2006 Volvo B12M
2007, 16 seats, A/C, DVD, microphone, 135,000 miles, 7 months MOT, excellent condition.
33 seats + 19 standing + wheelchair space. Manual wheelchair ramp. Fully DDA Compliant. Choice of 2 – MoT May and July 15. £11,850 + VAT
NOW £37,000
Kingdoms Tours Ltd 01884 252646 / 07702 626542
£21,000
Slick Rides – 07823 770978
£11,500
Chalkwell Coach Hire 01795 423982
andy.bates@chalkwell.co.uk
WANTED MERCEDES COACHES
67 seats, 3 point belts, air don, destination front side and rear, digital tachograph, Webasto, wheelchair tracking and side door (no lift fitted), new Allison auto gearbox fitted last year, will have MOT to Oct 2015.
£60,000 + VAT o.n.o.
51/53 seat executive, WC, AC, auto, Berkoff LEZ, MOT 12/11/14, excellent condition. NOW £65,000
Rhodri Evans 01267 237584 or 07748 637362
01884 252646 / 07702 626542 Kingdoms Tours Ltd
COMPANY CLOSURE
1999 to present year,16 to 35 seats, finance settled, with or without MOT, accident damage etc.
VOLVO B10M
LEYLAND TIGER
52 seats, automatic MOT & taxed 52 seats, semi-automatic, MOT & taxed £4,000 + VAT – MUST BE SOLD £2,200 + VAT STRAIGHT TO WORK GO TO WORK TOMORROW
CONTACT TIM FOR AN IMMEDIATE DECISION
EASTWOODS COMMERCIAL MOTORS LTD 229-241 Tyburn Road, Birmingham, West Midlands B24 8NB Telephone: 0121 328 5959 • Fax: 0121 327 3800
Tel: 01404 47502 / 07790 966667 Email: parnell-coaches@supanet.com
2011 Bova Futura Classic FHD
2011 Volvo B9R Plaxton Panther
2002 Volvo B12M VanHool T9
12m, 49 seats, ZF auto, sat-nav, centre toilet, power continental door, A/C, 2 monitors, radio/PA, CD, DVD, on-board vacuum, Euro 4, MOT March 2015.
Automatic, 61 seats, drinks machine, 3 point belts, radio P/A, CD player, air conditioning, MOT Dec 2015.
Manual, 49 seats, WC, fridge, boiler, radio/PA, DVD, monitor, air conditioning, MOT December.
£POA
£POA
£POA
£POA
Moseley Distributors Ltd Tel: 01236 750501
Moseley Distributors Ltd Tel: 01236 750501
Moseley Distributors Ltd Tel: 01236 750501
Moseley Distributors Ltd Tel: 01236 750501
www.coachandbusweek.com
2009 Bova Futura FHD
Automatic, 53/55 seats, centre sunken toilet, centre continental door, radio/PA, DVD, 2 monitors, boiler and fridge, MOT May 2015.
October 28, 2014 | COACH & BUS WEEK | 67
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Call Gemma Ireland Tel: 01733 293247 E: gemma.ireland@coachandbusweek.com
VEHICLES 1996 Scania Irizar Century
1994 Volvo B10M Plaxton Premier 350
1999 Volvo B7R Plaxton Prima
2010 Scania K360 Omni Express
67/70 seats, luggage racks, curtains, 3 point belts, reading lights, power door, double glazing, ZF automatic gearbox, DVD monitor, tinted windows, Telma Retarda, air conditioning, underfloor lockers.
49 reclining coach seats, lap retractable belts, N/S/R floor mounted toilet, ZF auto, tachograph, power door, aisle carpet, radio/CD, air con, newly retrimmed seats, curtains, new repaint in white, double glazed.
70 re-trimmed coach seats, 3 point seat belts, luggage racks, forced air ventilation, reading lights, 6 speed manual, Telma retarda, 174,969 kms, radio/ cassette, excellent condition.
51seats + courier, 3 point seat belts, plug door, double glazed side windows, air con, rear floor mounted toilet, powered continental door, radio/PA/CD audio system, DVD, monitor, water boiler, fridge, reverse camera, integral retarder, automatic, alloy wheels, digital tacho.
£17,500 + VAT
CHOICE OF 2 – £9,000 + VAT
£25,000 + VAT
£POA
Drew Wilson Coach Sales 0141 248 5524
Drew Wilson Coach Sales 0141 248 5524
Drew Wilson Coach Sales 0141 248 5524
Tel: 01823 653000 Moseley in the South
2001 Volvo B10M Caetano Enigma
2000/2001 X/Y Reg Volvo B7TL’S
2006 BMC Falcon
2001 Y Reg Tridents
Auto, MOT April 15, W/C, A/C, boiler, P/A, C/D, DVD. £23,995 + VAT ono
80 seats, Voith gearboxes, Euro 2 engines with traps, or full Euro 3 with traps, Plaxton President bodies, can be DDA with 78 seats. Why pay more for less. FROM £20,000 + VAT
40 seats, low floor bus, Cummins engine, MOT January 2015, ideal vehicle for school bus conversion, in daily use. £11,950 +VAT ono
Cummins C series engines, Voith gearboxes, Plaxton President bodies, 78 seats. Why pay more for less. FROM £18,000 + VAT
EnsignBus 01708 865656
Travelsure 01668 219291 / 07919 215905
Low Floor Euro 6 Sprinter 516 or 519
New EVM Sprinter 516 Classic
2011 Volkswagen Crafter
New EVM Sprinter 516 Classic
Maximum seating capacity of 22 mixed between seating/standing and wheelchair, multiple drop box combinations for luggage storage.
Euro 6, GTronic gearbox, silver, new EVM plug type door, saloon privacy glazing, decorative curtains, 22 seats, Euroliners, EVM chrome pack, Mercedes Benz saloon air con.
16 seats finished in moquette, manual, white, large boot, double rear doors, panoramic windows, curtains, emergency exit in saloon, 63,500 miles.
Euro 6, GTronic gearbox, white, new EVM plug type door, saloon privacy glazing, decorative curtains, 22 seats, Euroliners, EVM chrome pack, Mercedes Benz saloon air con.
Lowes Coaches 0115 9550104 lowes.coaches1@gmail.com
EnsignBus 01708 865656
£POA
£55,500 + VAT
£32,500 + VAT
£54,750 + VAT
EVM Direct – 0845 5205160
EVM Direct – 0845 5205160
EVM Direct – 0845 5205160
EVM Direct – 0845 5205160
1998 Volvo Caetano Salvador
2013 Ford Transit ELWB
New Mercedes Sprinter 519 CDI
2008 Iveco Eurorider Beulas Cygnus
49 reclining seat with seat belts, mid toilet, centre door, monitor + DVD, radio + cassette, courier seat, tax and tested, fitted with air con but needs belts and re-gas.
6 speed manual, radio/CD, digital tacho, electric front windows, heated front windscreen, steering column radio controls, heated rear windows with wash/wipe system, tinted saloon windows.
17 seats, Atlas conversion, Euro 5, 6 speed manual, ABS brakes, ASR, ESP, PAS, digital tachograph. Can be seen at Eurobus 2014.
53 seats + courier, 3 point seat belts OR 49 reclining seats with ONE wheelchair position, plug door, air con, wheelchair lift & access, radio/PA/CD, DVD & monitor, fridge, continental door, driver’s safe, cruise control, digital tachograph, integral retarder, automatic.
£14,500 + VAT o.n.o.
£17,995
£POA
£POA
01833 660471 / 07730 486708 paul.watson@btconnect.com
Autoservice Pontypool Ltd 01495 757111
Autoservice Pontypool Ltd 01495 757111
Tel: 01823 653000 Moseley in the South
2007 Volvo B12B’s
2011 Iveco Eurorider Plaxton Panther
2011 VDL Bova Futura FHD 127.365PR
Iveco Daily
61 seats + courier, 3 point belts, Plug entrance door, double glazing, air con, radio/PA/CD audio equipment, DVD system coupled to drop down monitor, panelled rear, Webasto heater, wired for CCTV, curtains, carpets, reverse camera, retarder.
53 seats + courier, lap seat belts, Plug entrance door, double glazing, air conditioning, radio/PA/CD audio equipment, DVD & twin monitors, Webasto heater, curtains, carpets, reverse camera, retarder.
Euro 5, automatic, 12m, front wheelchair lift, Hanover LED’s, converted and certified with 70 seats and 3 point belts, only 3 available. £80,000 EACH
EnsignBus 01708 865656 68 | COACH & BUS WEEK | October 28, 2014
£POA – CHOICE
£POA – CHOICE
8 passengers plus driver (COIF for 14 seats), front entrance with lowered step, 3 point seat belts, large tinted panoramic windows, MOT Sept, tax Oct 2014. REDUCED – NOW £3,000 incl VAT
Tel: 01823 653000 Moseley in the South
Tel: 01823 653000 Moseley in the South
Tel: 0121 788 8848 Marsden PTS Ltd www.coachandbusweek.com
p69_CBW_1161 27/10/2014 12:09 Page 69
www.coachandbusmarket.com
VEHICLES
2000 MAN VanHool EOS 90
Mercedes Benz UNVI Touring
48 reclining seats plus courier, WC/washroom, double glazed windows, forced-air ventilation, radio/CD and PA system, clean condition, MOT Jan, 640,000 kms.
Atego chassis, air suspension, 41 Esteban Ergos seats with 3 pt belts, in Holdsworth moquette, courier seat, air con, double glazed, radio/CD/PA, large luggage capacity, new test.
£21,500
£POA
Coachtraders - 01501 744000
2001 MAN Neoplan
Mercedes Benz Sprinter 516 CD Unvi Vega GT
Mercedes Benz Sprinter 516 CDI Unvi Vega LUX
18 passenger seats, air conditioning, double glazing, manual or automatic gearbox option, radio/CD/PA system with microphone, large rear luggage boot plus side locker, reversing camera.
16 passenger seats, air con, double glazed large panoramic windows, large rear luggage boot, radio/CD/PA system with microphone, manual or automatic gearbox, electric powered entrance door.
£POA
£POA
Coachtraders - 01501 744000
Taylors Coach Sales Tel: 01638 780010
Taylors Coach Sales Tel: 01638 780010
2006 Scania Irizar Century
1995 Scania K113 VanHool Alizee
Mercedes Benz UNVI Touring
Auto, one year’s MOT, 49 seats: new 70 Cogent seats on order and the conversion will be carried out shortly, so pick your own trim.
Converted this year to 70 seater using Cogent seats with 3 point belts, tea machine, TV/DVD.
Atego chassis, air suspension, 37 Esteban Ergos seats in moquette, courier seat, AAAirbus air con, double glazed, fridge, radio/CD/PA, DVD & monitor, MOT April 2015.
Contact Gary – 07930 377051
£90,000 + VAT Milligans Coach Travel 01290 550365
£17,000 Milligans Coach Travel 01290 550365
Coachtraders - 01501 744000
2001 Renault Master Rohill
2003 Mercedes Vario 614D
2002 Volvo B7R Plaxton
Mercedes Benz Vario 814
16 seats with three point belts, 6 removeable seats with tracking for wheelchairs, manual entry ramp, low floor with kneeling facility, destination blind, Webasto, 5 speed manual, radio/cassette, tacho, used daily, MOT Dec.
15 removable seats, or 6 wheelchairs, 5 speed manual, external wheelchair ramp, tachograph fitted, very clean condition, MOT May 2015.
28 seats with 3pt belts, bonded glass, luggage racks with mahogany effect edges, forced air, reading lights and adjustable air vents, coach style rear with deep drop boot, KVC body styling kit, test March 2015.
12 months MOT & tax, full tank of fuel, one owner driver for the last 5 years, 49 seater, toilet, aircon, drivers bunk, alloy wheels, just refurbished, 2 new 22in Samsung LED monitors, black-out windows, TV tuner, DVD system all fitted 8 months ago, good mpg, 3 new air bags, new belts, hoses and interior LED lights just fitted, 600,000km, based in Glasgow.
£25,000 + VAT
£POA
£2,700 + VAT
£5,100 + VAT
53 seats plus courier, automatic, A/C, used only on tour work, removable vinyls, seat belts, available with new test. £39,000 Call Anthony Kelly
Chalkwell Coach Hire 01795 423982 andy.bates@chalkwell.co.uk
Chalkwell Coach Hire 01795 423982 andy.bates@chalkwell.co.uk
PAB Tours – 0113 320 0780 ant@pabtours.com
Coachtraders - 01501 744000
2011 VW Crafter CR50 TDI L MAXI H-R
Vauxhall Vivaro Combi SWB
2006 Mercedes Sprinter 311 CDi LWB
2008 Mercedes Sprinter 311 CDI LWB
16 seats, front entry, luggage racks with blown air and reading lights, show curtains and large boot area. £32,500 + VAT
8 seats, luggage space in the rear, diesel. Choice of 07 to 60 reg. FROM £5,995 + VAT
Side loading door that would have been present when it was a commercial van, seats are full size coach seats with 3 point lap and diagonal belts. £17,995 + VAT
16 seats, front entry, luggage racks with individual reading lights and blown air system, rear A/C, digital tachograph and rear top sliding windows. £18,995 + VAT
UK Minicoaches – 01902 631507 sales@ukminicoaches.co.uk
UK Minicoaches – 01902 631507 sales@ukminicoaches.co.uk
UK Minicoaches – 01902 631507 sales@ukminicoaches.co.uk
UK Minicoaches – 01902 631507 sales@ukminicoaches.co.uk
1993 Volvo B10M Plaxton Premier
2002 Scania VanHool K124
2003 Mercedes Benz Setra
1988 DAF MB230 Plaxton
49 seat with belts, 2 monitors, DVD, centre toilet, centre power door, cool box + boiler, leather headrests inserts, seat back tables, foot rests, good tyres, 6 speed ZF, LEZ box, tax and test ready to work.
£22,000
49 seats, automatic, good condition for year, removable vinyls, choice of 3, only one remaining. £8,950
49 exec, W.C., A.C., 7 speed C-Shift, MOT 30/9/14, excellent condition.
NOW £39,000
£40,000 + VAT o.n.o.
53 seats, automatic, very good condition for year, currently in dry storage, additional vehicle also available. £2,750
0113 320 0780/0035 386 8138165 Anthony ant@pabtours.com
Kingdoms Tours Ltd 01884 252646 / 07702 626542
01833 660471 / 07730 486708 paul.watson@btconnect.com
PAB Tours – 0113 320 0780 ant@pabtours.com
www.coachandbusweek.com
October 28, 2014 | COACH & BUS WEEK | 69
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Call Gemma Ireland Tel: 01733 293247 E: gemma.ireland@coachandbusweek.com
VEHICLES
2002 52 reg Volvo B12B Jonckheere Mistral 50
2009 Iveco Beulas
7HO
ZF auto, 53 seats, air-con, monitor, radio, fridge, alloy wheels, RPC/LEZ compliant, MOT February 2015, taxed Sept 2014, good condition.
£28,000 + VAT
55 seats on 2 axles, LEZ Compliant, 12.7m, 1 owner since new, full exec, MOT March 2015, in daily use, choice of 2. £78,500 +VAT ono
Diamond Coaches 01243 870010 / 07711 868976
Travelsure 01668 219291 / 07919 215905
1998 Mercedes Sprinter
2004 Iveco Beulas
15 seats, front entry, Mellor conversion, MOT 16/5/14, very good condition, with tail lift.
£ 3,700
1998 Iveco 40 / 10 15 seats, front entry, MOT 22/8/14, very good condition.
£ 2,500
1995 Iveco 49 / 10 19 seats, front entry, power door, MOT 13/1/15, very good condition.
£ 3,000 Kingdoms Tours Ltd
01884 252646 / 07702 626542
2007 Toyota Optimo Caetano
2006 Renault Master PCV
2004 Dennis Tridents
9 seater, tax till Jan, will have new MOT, 190,000 miles, runs well, front and rear air-con, tow bar. £3,500 + VAT
Cummins ISC Euro 3 engines, LEZ compliant, DDA compliant, Alexander ALX400 bodies, dual door 67 seats or single door 77 seats.
26 reclining seats, 3 point seat belts, 6 speed manual, forced air vents, power door, luggage racks, CD player, MOT Sept 2015.
£POA
£26,500
EnsignBus 01708 865656
Lakeside Coaches - 01691 622761
2006 56 plate ADL Enviro School Bus
2002 Volvo Plaxton Paragon B12M
2007 Optare Solo SE 7.8m
27 seats, Mercedes engine, CCTV, Hanover destination.
57 belted seats, Cummins engine, CCTV.
Auto, MOT April 15, W/C, climate control, PA, C/D. £26,995 + VAT ono
£30,000 + VAT
£35,000 + VAT
Henderson Travel 01698 713007 or 07803 002603
Henderson Travel 01698 713007 or 07803 002603
2006 Volvo B12M Plaxton
2004 Mercedes Sitcar Beluga
2012 Ford Transit ELWB
29 seater plus courier, arm rests, seat belts and reclining seats, A/C, entertainment/PA system, excellent example of year.
6 speed manual gearbox, ABS with EBD brakes, PAS, radio/CD player with steering column controls, heated front windscreen, front air con.
53 reclining seats, 3 point belts, air con, WC, TV etc, PLS lift, tracking for 4 wheelchairs, MOT Oct, this coach can be painted in to your livery.
£87,500 + VAT o.n.o.
Tel Adrian – 07717 768315 70 | COACH & BUS WEEK | October 28, 2014
£34,500 ono + VAT
Tel 01249 742000/07717 768315
2006 Transit Tourneo
Hailstone Travel Ltd 0845 388 3848
Auto, 51 seat executive coach, WC, DVD, A/C, drinks boiler, fridge, etc, in exceptional condition for age, MOT July 2014.
Lowes Coaches 0115 9550104 lowes.coaches1@gmail.com
15 seats, 69,500 miles, automatic, one previous owner.
£8,250 NO VAT
Crystals Coaches Ltd Tel: 07971 000111
2007 Ford Transit LWB
Wheelchair accessible, 40,000 miles, FSH, blue with grey interior. Choice of two vehicles.
£12,000 + VAT
Crystals Coaches Ltd Tel: 07971 000111
2006 Mercedes Sprinter 413 CDi
Luxury minicoach, 17 seats incl. driver, Excel conversion, COIF/PSV.
£POA
£16,995
£18,995
Cannon Bus 07436 536259 wcannon@btconnect.com
Autoservice Pontypool Ltd 01495 757111
Autoservice Pontypool Ltd 01495 757111 www.coachandbusweek.com
p71_CBW_1161 27/10/2014 12:10 Page 71
www.coachandbusmarket.com 2001 Iveco Beulas Elmundo
48 seats + courier, radio/CD & DVD, ZF auto box, toilet, full servery at rear, MOT & LEZ until Feb 2015. New vehicle forces reluctant sale.
VEHICLES 2003 (53) Volvo B12M
2002 Dennis Dart SLF Plaxton Pointer 10.1m
2003 Dennis Trident Alexander
62 seats + 20 standees, Cummins euro 1V / ZF. £15,500 + VAT – CHOICE Southdown PSV 01342 711840 email: bussales@southdownpsv.co.uk www.southdownpsv.co.uk
1999 Volvo Olympian Alexander
£ offers invited
51/53 seat executive, WC, AC, Berkoff, LEZ, MOT 12/11/14, excellent condition. NOW £44,000 – MAY CONSIDER PX
Richard Taylor Travel 01462 442409
01884 252646 / 07702 626542 Kingdoms Tours Ltd
27 seats + 30 standees, Hanover LED. £8,500 + VAT Southdown PSV 01342 711840 email: bussales@southdownpsv.co.uk www.southdownpsv.co.uk
Volvo Double Decker
1998 Dennis Javelin Caetano Cutless
2009 (59) ADL Enviro 200 8.9m
Recent 70 seat conversion (not Cogent), manual gearbox, 11 months MOT, ideal contract vehicle, excellent fuel economy, sale due to fleet upgrade. Possible px for 33 seater or newer coach.
29 seats + 17 standees, Cummins euro 4, Mobitec destination, fully DDA compliant, CCTV cameras, 12 months MOT. £59,750 + VAT Southdown PSV 01342 711840 email: bussales@southdownpsv.co.uk www.southdownpsv.co.uk
77 seats, full MOT until June 2015. £3,500 + VAT
£15,000 + VAT
0115 940 4466
Wilkins Travel 01639 852600 wilkinstravel@hotmail.co.uk
2002 Bova Futura
2002 Iveco Beaulas
DAF engine, air conditioned, twin monitors, DVD, toilet, boiler, fridge, Eminox-LEZ, 49 seats, green cloth trim, manual gearbox, ready to go, MOT March 2015.
£40,000 + VAT
1995 Dennis Dragon Dominator
78 seats + 13 standing, automatic, limited to 90 kph, seatbelts throughout, ideal for school trips and contract hire, Hanover displays.
£POA
Steve 0161 775 0800/07445 266345 operations@travel-master.co.uk
1996 Caetano Optimo
Automatic gearbox, air conditioned,
• 18 seats
twin monitors, DVD, toilet, boiler, fridge,
• MOT January 2015
49 seats, Euro 3, MOT March 15.
£25,000 + VAT
93 seat double deck bus, automatic, imported 1998, for sale at Manheim Auctions, Colchester CO7 7DX, Monday, 15th September at 11.00am.
£POA
• Good runner
£3,500 + VAT
L.J. Edwards Coach Hire 07974 369570 / 01323 440622
L.J. Edwards Coach Hire 07974 369570 / 01323 440622
Manheim Auctions Tel: 0844 502 3001
L.J. Edwards Coach Hire 07974 369570 / 01323 440622
2003 Volvo B12M Jonckheere Euro 3
59 plate Ford Transit
2003 MAN Neoplan Starliner
2011 Iveco Plaxton Panther 2
48 x 3 point belted seats + crew, air con, saloon mounted WC, rear continental door, MOT November 2014. £POA – NO REASONABLE OFFER REFUSED
17 seats, full MOT until September 2015, great runner and clean inside. £7,950 + VAT
51 new seats, A/C, TV/DVD, toilet, walk-in kitchen, towbar, good condition, MOT May 2015.
Euro 5, ZF auto, 57/61 seats, A/C, 3 point belts, crew seats, low mileage, good condition, MOT May 2015.
£31,500 + VAT ono
£127,500 + VAT ono
Nigel McCree - 07817 542113
0115 940 4466
01487 843333 / 07834 97751
01487 843333 / 07834 97751
2002 Volvo B12B Berkhof Axial
2011 Mercedes-Benz 516 CDI Sprinter
2006 Bova Futura 12.7m
2009 Iveco Plaxton Panther
£42,000 + VAT
ZF auto, 53/55 seats, A/C, 2 x TV/DVD, centre sunken toilet, continental door, crew seat, excellent condition, towbar, new 12 month MOT.
Euro 5, ZF auto, 61 seats, A/C, 3 point belts, crew seat, reverse camera, good condition, MOT March/April 2015. Choice of two.
Call Karl at Whitegate Travel Tel: 01606 786833 Mob: 07841 110426
£85,000 + VAT ono
£99,995 + VAT ono
01487 843333 / 07834 97751
01487 843333 / 07834 97751
46/50 reclining blue/red patterned seats, white re-spray, air con, toilet, Webasto, fridge, TV/DVD, PA, new MOT. £25,000 + VAT
01245 401541 / 07792 627364 www.coachandbusweek.com
16 high back leather reclining seats, LED lighting, reading lights, forced air, drop step, coach back end + large boot, MOT June ‘15, LEZ compliant, 39,600 mls.
October 28, 2014 | COACH & BUS WEEK | 71
p72_CBW_1161 27/10/2014 12:11 Page 72
Call Gemma Ireland Tel: 01733 293247 E: gemma.ireland@coachandbusweek.com
VEHICLES
Due to fleet replacement, we have the following vehicles for sale:
Volvo B12B Plaxton Paragon - I-Shift Gearbox 2007 (Euro IV): 5 x 49/53 seats £88,000 + VAT 2008 (Euro V): 6 x 49/53 seats £99,000 + VAT
All are well maintained, low mileage examples (approximately 62,000km per annum) with reclining seats, 3 point seat belts, air conditioning and demountable toilet with hot/cold water boiler and fridge (unused additional seats to increase seating to 53 included in price). Owned by us from new and used on our own holiday programme. All over cream. Price includes new MOT. Sorry no part exchange facilities!
To view contact Neil McMurdy - Alfa Travel on 01257 248003 (Direct Line)
Iveco 16 seater front entry luxury mini coach
2005 Mercedes 814 Vario 29 seater
PSV MOT’d, tidy coach, very nice coach interior, large dropwell boot separate from passengers.
Power door, 3 point belts, forced air, very nice luxury coach, extremely low mileage, reliable and economical, LEZ compliant.
Mercedes Benz Sprinter 516 CDI Unvi Vega EX
2002 52 reg Mercedes 814D Vario Beaver 2
19 passenger seats, air conditioning, double glazed panoramic windows, large rear boot, radio/CD/PA system, manual or automatic gearbox option, electric power door.
Owned from new with 33 highback coach seats with three point seats belts, destination equipment, manual gearbox, interior luggage racks and rear luggage boot, power door, MOT Dec 14.
£POA
£16,750 + VAT
Taylors Coach Sales Tel: 01638 780010
Chalkwell Coach Hire 01795 423982 andy.bates@chalkwell.co.uk
2009 VW Transporter
MAN 14280 or Mercedes Benz 1524L Unvi Touring
T32 130, 2.5TDI, 6 speed manual gearbox, air-con, CD player, semi high roof, side loading door, 2 rear seats with grey leather throughout, lowering suspension for rear folding ramp, tracking and winch fitted, only 35,196 miles, MOT June 2015.
Seating up to 43 passengers, air conditioning, double glazing, continental door, 7.7m2 luggage capacity, DVD & monitor, courier seat.
£4,999
£23,999
£9,995 + VAT
£POA
01404 47502/07790 966667 parnell-coaches@supanet.com
01404 47502/07790 966667 parnell-coaches@supanet.com
Chalkwell Coach Hire 01795 423982 andy.bates@chalkwell.co.uk
Taylors Coach Sales Tel: 01638 780010
1992 Setra 215 HD
2001 Setra 315 GTHD
1997 Volvo B10M VanHool Alizee
1995 Scania K113 VanHool Alizee
53 seats, MAN engine, MOT Nov 2015.
49 seats, full executive, Merc V8, LEZ compliant, MOT Apr 2015 .
S/H, 53 seats, A/C, MOT March 2015.
53 seats, MOT November 2015.
£5,000 ono
£28,000 ono
£16,000 ono – choice of 2
£13,000 ono
Call Ken – Belle Coaches 01728 830414/07887 898425
Call Ken – Belle Coaches 01728 830414/07887 898425
Call Ken – Belle Coaches 01728 830414/07887 898425
Call Ken – Belle Coaches 01728 830414/07887 898425
2007 Reg VW CR50
2000 X Reg Optare Solo M920
1996 P Reg Dennis Dart Caetano Cutlass
2000 W Reg Bluebird School Bus
43 seats, 37 with 3 point belts, new MOT and paint, ideal school bus.
£16,500 + VAT
Re-fitted with 37 fully belted bus seats, re-painted into white, ideal school buses. £9,950 + VAT
£5,450 + VAT
60 coach seats, not used since test, fully re-painted. £6,950 + VAT
Stafford Bus Centre 01782 791774 martin@staffordbuscentre.com
Stafford Bus Centre 01782 791774 martin@staffordbuscentre.com
Stafford Bus Centre 01782 791774 martin@staffordbuscentre.com
Stafford Bus Centre 01782 791774 martin@staffordbuscentre.com
2005 Scania K114 Berkhof Axial
1999 MAN Marcopolo 18.310
2000 Volvo B10M Caetano Enigma
2005 Scania PB K114EB
£POA
Manual, MOT March 15, W/C, A/C, boiler, P/A, C/D, DVD, refurbished March. £20,995 + VAT ono
MOT Sept 15, LEZ compliant, W/C, A/C, P/A, C/D, DVD. £49,500 + VAT ono
Wilkins Travel 01639 852600 wilkinstravel@hotmail.co.uk
Lowes Coaches 0115 9550104 lowes.coaches1@gmail.com
Lowes Coaches 0115 9550104 lowes.coaches1@gmail.com
Stamford quality conversion, to 15/16 seats, Palfinger underfloor tail lift, only 60K miles, tacho, no expense spared – must be seen.
12.8 metre, 55 seat executive, automatic, air con, centre sunken WC, clean & tidy. £50,000 + VAT
6 speed manual, ideal 70 seater conversion vehicle, recent new gear cables and recon gearbox, no MOT but 95% prepared, unfortunately it has four misted side windows.
Nigel McCree - 07817 542113 72 | COACH & BUS WEEK | October 28, 2014
www.coachandbusweek.com
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Ensig
DOUBLE DECK E 2000/2001 X/Y REG VOLVO B7TL’s
80 seats, Voith gearboxes, Euro 2 engines with traps, or full Euro 3 with traps, Plaxton President bodies, can be DDA with 78 seats. From £18,000
These buses can be seat-belted
LEZ COMPLIANT
Cummins ISC Euro 3 engines, LEZ compliant, DDA compliant, Alexander ALX400 bodies, dual door 67 seats or single door 77 seats.
2004 DENNIS TRIDENTS
1995 VOLVO OLYMPIANS
Cummins L10 / ZF, Alexander low height bodies, new MOT’s.
8.8m, 29 seats, Cummins Euro 4+ engine, Hanover LED’s.
2002 02 PLATE DENNIS TRIDENTS
2001/2002 51/02 PLATE DENNIS DARTS
Cummins ISC Euro 3 engines, Plaxton bodies, DDA and LEZ compliant, 78 seats.
1999 V REG DENNIS DART SLF
Cummins / Allison, Plaxton Pointer body, 10.1m, 34 seats, MOT June 2015.
2009 ENVIRO 200
Cummins ISB Euro 3 engines, Allison gearboxes, 10.7m, 37 seats.
Cummins C series, Voith gearbox, 84 seats, low height 13 feet 8”, seatbelts, new MOT.
1999 DENNIS TRIDENT
2000/2001 SUPER POINTER DARTS
Cummins Euro 3 / Allison, Plaxton Pointer bodies, dual door, 30 seats, DDA and LEZ compliant, can be converted to single door.
Cummins Euro 3 / Allison, Plaxton Pointer II body, 29 Seats, Hanover LED’s, 8.8m.
2009 OPTARE SOLO M920
Cummins 160/ Allison World Series, 11.3m, 41 seats. LEZ Compliant.
2003 DENNIS DART MPD
2002/3 DENNIS DARTS
33 seats, Mercedes engine, Mobitech LED, long MOT.
OPEN TOP BUSES A SPECIALITY - B
Juliette Close, Purfleet Industrial Pa Telephone 01708 865656 Fax: 01708 86 Visit our website for current sto
698896-1161-Ensign_Layout 1 27/10/2014 14:17 Page 2
nbus
K ER SPECIALIST Volvo Euro 2 engine, Voith gearbox, Alexander RH part open top, 74 seats.
1997 VOLVO OLYMPIAN
2001 Y REG TRIDENTS Cummins C series engines, Voith gearboxes, Plaxton President bodies, 78 seats.
1999 T REG DENNIS TRIDENTS
Cummins C series engines, ZF gearbox, East Lancs bodies, 74 seats, long MOT’s
2010 OPTARE SOLO SLIMLINE
Cummins Euro 5 engine, 28 seats, Mobitec LED’s. 8.8m long slimline, long MOT.
£18,000 + VAT
2003 03 PLATE DENNIS TRIDENTS
Cummins ISC Euro 3 engines, DDA and LEZ compliant, 2 door 62 seats or can be single doored and upseated.
2000 X REG VOLVO B7TL’s
Cummins Euro 4 , Voith gearbox, East Lancs body, 9.4m, 26 seats, DDA and LEZ compliant.
Euro 2, LEZ compliant, Plaxton President , CCTV, dual door 62 seats or single door 74 seats. £9,000 + VAT
2001/2002 DENNIS TRIDENTS
2001 Y REG DENNIS DARTS
2007 ENVIRO 200
51 and 02 plate, Cummins Euro 3 ISC engines, LEZ, Plaxton President bodies, can be DDA, single door and 78 seats, or dual door 67 seats.
Cummins / Allison, Alexander ALX200 body, 37 seats, DDA and LEZ compliant, 10.7m, long tests.
2005 NEOPLAN SKYLINER
89 seats, air-con, toilet, MAN engine, ZF gearbox.
1996 VOLVO B10MA ARTICULATED COACHES ZF automatics, 71 seats.
2006 VOLVO B12M
I-shift, 12.8m long, Hanover LED’s, centre wheelchair lift, rear toilet and server, LEZ and DDA compliant.
- BRITAIN’S BIGGEST BUS DEALERS Park, Purfleet, Essex, RM15 4YF 8 864340 e-mail: sales@ensignbus.com t stock at www.ensignbus.com
p76_CBW_1161 27/10/2014 12:31 Page 76
VEHICLES AVAILABLE FOR SHORT AND LONGER TERM HIRE
www.staffordbuscentre.com email: martin@staffordbuscentre.com Telephone: 01782 791774 Mobile: 07803 222552
View our latest arrivals on www.staffordbuscentre.com FORD TRANSIT FACTORY 16/17 SEAT BUS 59 reg with 38K miles, tacho, new COIF and PSV MOT £12,950 Also 10 reg £13,950 Others also available
BMC 1100FE SCHOOL BUS
56 and 07 reg 55 seats but only 10 mtr length, can carry 1 x wheelchair + 49 seats, Cummins 4ISB engine, Alison gearbox. FROM £19,950 CHOICE
SOLD
SINGLE DECKERS ADL ENVIRO 300 2006 56 REG. SLF BUS - dual use options, with 60 x 3 point belted seats, use on bus services or school contracts. PHONE FOR SPEC AND PRICE DENNIS DART CAETANO CUTLASS. Step entrance with 38 seats and 3 point belts. Ideal school contracts etc. £3,450 FORD TRANSITS 15-17 seats, available for short term rental. Rent for one week, month or year. Up to you. Always available. Phone for details MERCEDES 814 VARIO PLAXTON BEAVER 2 2004 54 REG. Fitted with 20 seats on tracking, and up to 10 wheelchairs, PSV, COIF and MoT, manual gearbox, power door, destination etc. long wheel base so could go to 32 seats. £14,950
SOLD
SOLD
76 | COACH & BUS WEEK | October 28, 2014
VDL SB180 EVOLUTION 2009 59 reg SLF bus currently fitted with 25 belted bus seats and 2 x wheelchair pens but could be re seated with extra seats, only covered 27,000 kms from new £49,950
ADL ENVIRO 300 2002 reg Currenty fitted out as exibition/classroom, very low miles, very good condition, see website for details £17,950
MERCEDES 413CDI PLAXTON PRONTO 2006 56 reg 16 seat coachbuilt accessible PSV bus, choice of 2 with low miles £16,950 or rent for £350 per week (4 weeks min)
MERCEDES 814D VARIO PLAXTON BEAVER 2 2001 51 reg 27 h/b seats, 3 point belts, luggage racks and rear boot, power door and destination, repanelled and re painted £10,950
MERCEDES SPRINTER 313CDI 2011 11 REG 16 seat, new conversion, PSV, COIF and MoT, low miles £23,950
MERCEDES 413D SPRINTER 2004 04 REG. Extra long body with 16 seats and huge full height boot, COIF and long MoT. £11,950 IVECO DAILY 45 15 LWB HIGH ROOF 2005 55 REG. 16 seats wheelchair accessible with power door, new MoT £5,950
VW CR50 WITH STANFORD CONVERSION 2007 07 REG. Very expensive and high spec conversion by Stamford who are recognised as the best in the industry, fitted with 14 high back seats with 3 point belts, Palfinger hideaway tail lift and capacity to carry up to 9 passengers and 2 wheelchairs, it has only covered just over 60k miles from new and is in outstanding condition, all paperwork and spare keys, ready to go £17,950 DENNIS DART PLAXTON SUPER POINTER. 47 fully belted seats, ideal for schools £9,450 DAF PLAXTON PREMIER 1996 PP. Fitted with 55 seats, automatic gearbox, new MOT upon sale £9,950 OPTARE SOLO M850 2000 W REG. One remaining with 23/25 coach seats with ramp, DDA etc £4,950 VDL SB180 2010 59 REG Cummins 6 ISB engine with MCV evolution body, only 20k miles £POA
SOLD
www.coachandbusweek.com
703666-1161-Moseley PCV 27/10/2014 12:45 Page 1
Tel: 01977 609000 Fax: 01977 609900
MOSELEY (PCV) LTD Elmsall Way, Dale Lane South Elmsall Pontefract West Yorkshire WF9 2XS
enquiries@moseleycoachsales.co.uk www.moseleycoachsales.co.uk
SITCAR VOYAGER
For the latest Euro Bus Expo show updates don’t forget to like us on Facebook Moseley (PCV)
INDCAR NEXT
CARE
PARTS
RENTAL
For special offers on • AIR CON • BRAKE PADS & DISCS • FILTERS Contact Geoff or Matt on 01977 609000
p78_CBW_1161 27/10/2014 13:06 Page 78
8 d D8 Stan
2008 (58) LDV MAXUS 120PS 17 SEAT MINIBUS IN WHITE COIF/PSV CHOICE OF 2 14,000 MILES & 18,000 MILES TRADE SALE ONLY £POA
2007 (57) MERCEDES SPRINTER 515CDI 16 SEAT MINICOACH STANFORD CONVERSION AIR CON LUGGAGE RACKS LARGE DROPWELL BOOT COIF/PSV 140,000 MILES £21,995 + VAT.
2012 (12) FORD TRANSIT 135 PS 17 SEATS 17,500 MILES COIF/PSV £16,995
2006 (06) MERCEDES SPRINTER 413 CDI 17 SEATS INC DRIVER COACH REAR/LARGE DROP WELL BOOT COIF/PSV £18,995
07 (57) FORD TRANSIT 85 T280S WHEELCHAIR ACCESSIBLE 8 SEATS INBOARD LIFT FULLY TRACKED FLOOR £9,450
NEW MERCEDES SPRINTER TOURLINE 519CDI • ALTAS CONVERSION • 17 SEAT MINICOACH • DOUBLE GLAZED WINDOWS • FULL AIR CONDITIONING • POWER DOOR LOW ENTRY STEP
P.O.A.
2006 (06) CITROEN RELAY 8 SEATS INC DRIVER W/CHAIR ACCESSIBLE INBOARD LIFT FOLDAWAY SEATS £7,495
06 (06) VW LT35 TDI 16 SEAT INC DRIVER WHEELCHAIR ACCESSIBLE. INBOARD TAIL LIFT UNWIN TRACKING 82000 MILES COIF/PSV £15,995 + VAT
ON SHOW AT THE NEC 4-6 NOV STAND D88 (PONTYPOOL) LTD
2013 (62) FORD TRANSIT 135 PS 17 SEATS 16,120 MILES COIF/PSV £17,995
MULTIPART & LDV/MAXUS PARTS STOCKISTS
Tel: 01495 757111 Mob: 07850 739446 (Haydn) or visit our website www.minibussales.biz to view the above stock 78 | COACH & BUS WEEK | October 28, 2014
www.coachandbusweek.com
703888-1159-John Hill 13/10/2014 14:00 Page 1
t 01664 568402 e john@hillscoachsales.com m 07436 284110 w www.hillscoachsales.com
JUST A FEW QUALITY COACHES FROM OUR EXTENSIVE RANGE OF AVAILABLE VEHICLES 2011 Bova Futura FHD 12.75
2010 Iveco Beulas Cygnus
Automatic 53 Luxury Recliners, Courier Seat, Lap Belts, Centre Sunken Toilet, Centre Continental Door, Boiler, Fridge, Air Conditioning, DVD / Radio / PA. Choice of 2
AS-Tronic LEZ Compliant (Euro5) 53 / 57 Recliners, Toilet, Fridge, Boiler, Air Conditioning, Alloys, DVD, Radio / PA
2010 Neoplan Tourliner
2009 Irisbus Beulas Cygnus
£ 149,950
£ 129,500
AS-Tronic 49 Recliners, Lap Seatbelts, Centre Toilet & Continental Door, Boiler, Fridge, DVD + Monitors, CD / Radio / PA
Automatic LEZ Compliant 55 Recliners, Courier Seat, Air Conditioning, Webasto, Toilet, Continental Door, Boiler, Fridge, DVD / CD / Radio
2008 Volvo B12M Jonckheere SHV
2008 D.A.F. SB4000 Van Hool T9
£ 104,995
£119.950
£ 139,950
I-Shift 53 Luxury Recliners, 3-point belts, Courier Seat, Air Conditioning, Fridge, Centre Sunken Toilet, Continental Door, DVD / CD / Radio / PA
2007 Neoplan Tourliner
£ 79,500
Automatic Euro 5 Compliant 41 Recliners with Rear Lounge or 49 Recliners with Centre Toilet, Fridge, Boiler, Air Con, DVD, Radio / PA, Choice of 2
2007 Volvo B12B Jonckheere SHV
AS-Tronic 49/53 Luxury Recliners, Courier Seat, Lap Belts, Air Conditioning, Webasto, Boiler, Fridge, On-Board Vacuum, DVD / CD / Radio / PA
I-Shift LEZ Compliant Full Team Coach Specification Or 53 Seat Executive
2006 Volvo B12B Berkhof Axial
2006 Irisbus Beulas Cygnus
£ 74,950
£ 139,950
I-Shift LEZ Compliant 51 Recliners, Courier Seat, Lap Seat Belts, Centre Toilet, Continental Door, Air Con, DVD / Radio
AS-Tronic LEZ Compliant 49 Recliners, Courier Seat, Lap Belts, Centre Toilet, Centre Powered Continental Door, Boiler, Fridge, Air Con, DVD + Monitor, Radio / PA
2005 Mercedes 814D Cheetah
2003 Volvo B12M Berkhof Axial
£ 37,500
£ 32,500
£ 54,950
Automatic LEZ Compliant 28 Recliners with Footrests, 3-Point Belts, Double Glazed, Curtains, Forced Air Ventilation, Radio P/A, Large Boot
2002 Scania K114 Van Hool T9 ZF Automatic 49 Recliners, Courier Seat Lap Belts, Centre Toilet, Continental Door, Air Con., Video, Radio / PA, New Engine 12 months
£ 47,995
£ 59,995
6-Speed Manual 53 Recliners, Courier Seat, Seatbelts, Air Conditioning, Double-Glazed, Curtains, CD / Radio / PA
1990 Volvo B10M Van Hool T8 6-Speed Manual 57 Seats Lap Seat Belts Radio / PA
£ 9,500
■ SALES ■ PROCUREMENT ■ CONSULTATION ■ SOLUTIONS
701829-1161-Ben Weaver DPS 27/10/2014 12:37 Page 1
BEN WEAVER PSV
PSV
2008 08 PLATE NEW SHAPE MERCEDES SPRINTER 515CDI 17 SEAT FRONT ENTRY WELFARE BUS Fitted with 8 passenger seats but will take 24 passnger seats, 2200 CDI turbo diesel 150ps, automatic gearbox, rear air conditioning, UV Modular conversion, Ratcliffe underfloor rear wheelchair lift, tracking for upto 6 wheelchairs, COIF for 16 passenger seats, digital tacho, PSV, electric front entry plug door, AVS electric side entry step, CD player, 71,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 19,495 + VAT
2008 57 PLATE VOLKSWAGEN CRAFTER FRONT ENTRY WELFARE BUS 2461cc TDI turbo diesel 161ps, 6 speed automatic gearbox, white, rear air conditioning, underfloor rear wheelchair lift, fully tracked, tracking for upto 6 wheelchairs, digital tachograph, electric front entry plug door, AVS electric side entry step, CD player, electric mirrors, rear blinds, currently fitted with 13 seats but 8 more can be to make 21 seats inc driver, 92,000 kilometers/57,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 16,995 + VAT
PSV
2007 57 PLATE IVECO DAILY 50C15 AUTOMATIC FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic, COIF, digital tachograph, PSV, electric front entry plug door with fold out step, Access underfloor rear wheelchair lift, tracking for 6 wheelchairs, flat floor, currently fitted with 10 seats but additional seating can be added to make into 16 passenger seats, LEZ compliant, ex local authority owned, 83,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 13,795 + VAT
PSV
2007 07 PLATE IVECO DAILY 50C15 AUTOMATIC FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic, COIF, digital tacho, PSV, electric front entry plug door with fold out step, Ricon internal rear wheelchair lift, tracking for 6 wheelchairs, flat floor, fitted with 10 seats but additional seating can be added, remote central locking, electric windows, CD player, LEZ compliant, ex local authority owned, 76,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 12,995 + VAT
2008 58 PLATE FORD TRANSIT XLWB JUMBO HIGH ROOF 11 SEAT WHEELCHAIR ACCESSIBLE MINIBUS 2.4 turbo diesel 115ps, 6 speed manual gearbox, frozen white, tracking for up to 5 wheelchairs, currenlty fitted with 8 passenger seats but can be made up to 16 passnger seats, 65,000 miles, excellent condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 13,995 + VAT
PSV
2007 57 PLATE IVECO DAILY 50C15 AUTOMATIC 14-17 SEAT FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic, COIF for 15 passengers, digital tacho, electric front entry plug door with fold out step, Access underfloor rear wheelchair lift, tracking for 6 wheelchairs, flat floor, currently fitted with 14 seats but additional seating can be added, LEZ compliant, ex local authority owned, 133,000 kilometers/83,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 13,795 + VAT
PSV
2007 07 PLATE IVECO DAILY 50C15 AUTOMATIC FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic, COIF, digital tachograph, PSV, electric front entry plug door with fold out step, Access underfloor rear wheelchair lift, tracking for 6 wheelchairs, flat floor, currently fitted with 10 seats but additional seating can be added to make into 16 passenger seats, LEZ compliant, ex local authority owned, 97,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 12,495 + VAT
PSV
2007 07 PLATE IVECO DAILY 50C15 AUTOMATIC FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic, COIF, digital tachograph, PSV, electric front entry plug door with fold out step, Access underfloor rear wheelchair lift, tracking for 6 wheelchairs, flat floor, currently fitted with 10 seats but additional seating can be added to make into 16 passenger seats, LEZ compliant, ex local authority owned, 121,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 11,795 + VAT
BEN WEAVER commercIals
2007 07 PLATE NEW SHAPE MERCEDES SPRINTER 515CDI 21 SEAT FRONT ENTRY WELFARE BUS 2200 CDI turbo diesel 150ps, automatic gearbox, rear air con, UV Modular conversion, Ratcliffe underfloor rear wheelchair lift, tracking for upto 6 wheelchairs, COIF, tacho, electric front entry plug door, AVS side entry step, 13 seats but 8 more can be added, 98,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 17,995 + VAT
2007 56 MERCEDES BENZ 813 25 SEAT WHEELCHAIR ACCESSIBLE WELFARE BUS 4.25 turbo diesel, Blutec 4 engine, 6 speed manual gearbox, white, Excel conversion, digital tachograph, Ratcliffe underfloor rear wheelchair lift, tracking for 6 wheelchairs, electric plug front entry door, 119,000 kilometers/74,000 miles, excellent condition, supplied with 12 months MOT, fully serviced to RTA standards, 3 months nationwide parts and labour warranty £ 17,495 + VAT
PSV
PSV
PSV
2004 54 MERCEDES 814 PLAXTON BEAVER 2 29 SEAT WELFARE BUS 4.25 turbo diesel, 5 speed manual gearbox, yellow/green, COIF, analogue tachograph, PSV, Ratcliffe underfloor rear wheelchair lift, tracking for 10 wheelchairs, electric bi-fold front door, destination boards, 492,000 kilometers/307,000 miles, VGC, supplied with 12 months MOT or PSV, fully serviced to RTA standards, 1 month nationwide parts and labour warranty £ 14,995 + VAT
LEZ
2007 57 PLATE IVECO DAILY 50C15 AUTOMATIC FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic, COIF, digital tachograph, PSV, electric front entry plug door with fold out step, Access underfloor rear wheelchair lift, tracking for 6 wheelchairs, flat floor, currently fitted with 10 seats but additional seating can be added to make into 16 passenger seats, LEZ compliant, ex local authority owned, 66,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 13,995 + VAT
2007 57 PLATE IVECO DAILY 50C15 AUTOMATIC 10-17 SEAT FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic, COIF for 15 passengers, digital tacho, PSV electric front entry plug door with fold out step, Access underfloor rear wheelchair lift, tracking for 6 wheelchairs, flat floor currently fitted with 10 seats but additional seating can be added, CD player, LEZ compliant, ex local authority owned, 128,000 kilometers, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 13,795 + VAT
PSV
2005 05 MERCEDES 814 25 SEAT WELFARE BUS 4.25 turbo diesel, 5 speed manual gearbox, Frank Guy conversion, blue, certificate of initial fitness for 16 passengers, analogue tachograph, PSV, PLS Access underfloor rear wheelchair lift, tracking for 8 wheelchairs, electric bi fold front door, fold out side access step, 150,000 kilometers/93,000 miles, ex local authority owned, supplied with 12 months PSV or MOT, fully serviced to RTA standards, 1 months parts and labour warranty £ 13,495 + VAT
PSV
2005 05 MERCEDES VARIO 814 16-24 SEAT WELFARE BUS 4.25 turbo diesel, 5 speed manual gearbox, Frank Guy conversion, green, Certificate Of Initial Fitness for 16 passengers, analogue tachograph, PSV, PLC Access underfloor rear wheelchair lift, tracking for 8 wheelchairs, electric bi-fold front door, fold-out side access step, 169,000 kilometers/105,000 miles, ex local authority owned, supplied with 12 months PSV or MOT, fully serviced to RTA standards, 1 months parts and labour warranty £ 12,995 + VAT
PSV
2007 07 PLATE IVECO DAILY 50C15 AUTOMATIC FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic, COIF, digital tacho, electric front entry plug door with fold out step, Access underfloor rear wheelchair lift, tracking for 6 wheelchairs, fitted with 9 seats but additional seating can be added, remote central locking, electric windows, CD player, LEZ compliant, ex local authority owned, 100,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 12,495 + VAT
PSV
2005 55 PLATE MERCEDES BENZ 614 VARIO 20 SEAT MINICOACH Onyx conversion, analogue tachograph, certificate of initial for 19 passengers, PSV’D, electric plug front entry door, coach style velour seats, overhead luggage racks, large boot, uplift skylight, waiting for full respray, can be painted into any colour of your choice, supplied with 12 months PSV, fully serviced to RTA standards, 1 months nationwide parts and labour warranty £ 11,995 + VAT
PSV
PSV
2005 55 PLATE MERCEDES SPRINTER 416CDI 16 SEAT FRONT ENTRY WHEELCHAIR ACCESSIBLE MINIBUS 2200 CDI turbo diesel 160ps, 6 speed Sprintshift automatic gearbox, red, Access underfloor rear wheelchair lift, fully tracked, tracking for upto 6 wheelchairs, 107,000 miles, excellent condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 10,995 + VAT
2007 07 PLATE IVECO DAILY 50C15 AUTOMATIC FRONT ENTRY WHEELCHAIR MINIBUS 3000cc turbo diesel, automatic gearbox, COIF, digital tacho, PSV, electric front entry plug door with fold out step, Ricon internal rear wheelchair lift, tracking for 6 wheelchairs, flat floor, fitted with 8 seats but additional seating can be added, remote central locking, electric windows, CD player, LEZ compliant, ex local authority owned, 135,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 10,995 + VAT
2005 55 VW TRANSPORTER T5 15 SEAT WELFARE BUS WITH COIF PSV Bluebird Tucana conversion, 2.5 TDI, metallic blue, automatic gearbox, certificate of initial fitness, PSV, gross vehicle weight of 4100 kgs so can be driven without a D1 licence, fold-out rear wheelchair ramp, tracking for up to 5 wheelchairs, electric front entry doors with fold out wheelchair ramp, alloy wheels, LEZ compliant, 166,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour £ 8,995 + VAT
Gower Street, Sheffield, S4 7JW Tel: 0114 275 7076
www.minibuses.co
701829-1161-Ben Weaver DPS 27/10/2014 12:37 Page 2
commercials PSV
2005 05 PLATE VOLKSWAGEN LT46 17 SEAT WHEELCHAIR ACCESSIBLE MINIBUS 2.5 TDI, white, Ratcliffe underfloor rear wheelchair lift, fully tracked throughout, tracking for up to 6 wheelchairs, AVS side door, access step, analogue tachograph, currently fitted with 12 seats but 5 more can be added to make 17 seats, 43,000 kilometers/26,000 miles, excellent condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 8,995 + VAT
2006 06 PLATE VOLKSWAGEN LT46 13 SEAT WHEELCHAIR ACCESSIBLE MINIBUS 2.5 TDI, silver, Access underfloor rear wheelchair lift, tracking for up to 3 wheelchairs, electric plug side entry door with electric access step, digital tachograph, certificate of initial fitness, PSV, LEZ compliant, 104,000 miles, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 8,795 + VAT
PSV
2003 53 PLATE MERCEDES SPRINTER LWB 313CDI WHEELCHAIR ACCESSIBLE MINIBUS 2.2 CDI turbo diesel 130ps, silver, Ricon internal rear wheelchair lift, tracking for up to 5 wheelchairs, LEZ compliant, 132,000 miles, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty. £ 7,495 NO VAT
PSV
2003 53 PLATE IVECO DAILY 65C15 16 TO 23 SEAT WELFARE BUS WITH TACHOGRAPH COIF AND PSV 2800cc turbo diesel, metallic light green, Access underfloor rear wheelchair lift, tracking for up to 8 wheelchairs, currently fitted with 16 passenger seats, 6 more can be added to take 22 passengers, analogue tachograph, COIF, PSV, overhead luggage storage, 132,000 kilometers/82,000 miles, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty £ 6,995 + VAT
PSV
2005 54 PLATE VOLKSWAGEN LT46 17 SEAT WHEELCHAIR ACCESSIBLE MINIBUS 2.5 TDI, white, Ratcliffe underfloor rear wheelchair lift, fully tracked throughout, tracking for up to 6 wheelchairs, COIF, PSV, analogue tachograph, LEZ compliant, 187,000 kilometers/116,000 miles, 1 local authority owner from new, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 month nationwide parts and labour warranty £ 7,495 + VAT
PSV
2003 53 PLATE IVECO DAILY IRIS 40C13 15 SEAT FRONT ENTRY WHEELCHAIR ACCESSIBLE MINIBUS Analogue tachograph, certificate of initial fitness, PSV, 2.8 turbo diesel 6 speed manual gearbox, white, panoramic glass, front entry door, Ratcliffe underfloor rear wheelchair lift, tracking for upto 6 wheelchairs, LEZ compliant, 166,000 kilometers 103,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 months nationwide parts and labour warranty £ 6,495
PSV
PSV
2005 05 PLATE VOLKSWAGEN LT46 16 SEAT WHEELCHAIR ACCESSIBLE MINIBUS 2.5 TDI, white, Ratcliffe underfloor rear wheelchair lift, fully tracked throughout, tracking for up to 6 wheelchairs, COIF, PSV, electric plug side entry door, analogue tacho, LEZ compliant, 106,000 kilometers/116,000 miles, one local authority owner from new, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 month nationwide parts and labour warranty £ 8,495 + VAT
PSV
2004 54 PLATE FORD TRANSIT 17 SEAT WELFARE MINIBUS White, 2.4 turbo diesel 125 ps, 5 speed manual gearbox, Chassis Developments conversion, certificate of initial fitness, PSV, Access underfloor rear wheelchair lift, tracking for up to 6 wheelchairs, 1 ex local authority owner from new, LEZ compliant, 95,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 6,995 + VAT
2005 55 PLATE IVECO DAILY IRIS 45C13 13 SEAT FRONT ENTRY WHEELCHAIR ACCESSIBLE MINIBUS Analogue tachograph, electric front entry plug door with low access step, Ricon internal rear wheelchair lift, tracking for upto 4 wheelchairs, 189,000 kilometers/118,000 miles excellent condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 7,495 + VAT
PSV
2004 04 PLATE FORD TRANSIT 17 SEAT WELFARE MINIBUS 2.4 turbo diesel 125 ps, 5 speed manual gearbox, Chassis Developments conversion, COIF, PSV, Access underfloor rear wheelchair lift, tracking for up to 6 wheelchairs, 1 ex local authority owner from new, LEZ compliant, 92,000 miles, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 6,995 + VAT
PSV
2004 53 PLATE IVECO DAILY 65C15 16 TO 23 SEAT WELFARE BUS WITH TACHOGRAPH COIF AND PSV 2800cc turbo diesel, metallic light blue, Access underfloor rear wheelchair lift, tracking for up to 8 wheelchairs, currently fitted with 10 passenger seats, 6 more can be added to take 22 passengers, analogue tachograph, COIF, PSV, 214,000 kilometers/134,000 miles, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty £ 6,495 + VAT
PSV
2003 53 PLATE VOLKSWAGEN LT35 11 SEAT WHEELCHAIR ACCESSIBLE MINIBUS 2.5 TDI, blue, Access underfloor rear wheelchair lift, fully tracked throughout, tracking for up to 3 wheelchairs, ex local authority owned, 51,000 mile,s very good condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty £ 6,295 + VAT
PSV
2002 52 PLATE VOLKSWAGEN LT46 16 SEAT WHEELCHAIR ACCESSIBLE MINIBUS 2.5 TDI, white, Ricon underfloor rear wheelchair lift, fully tracked throughout, tracking for up to 6 wheelchairs, certificate of initial fitness, PSV, analogue tachograph, panoramic glass, LEZ compliant, 226,000 kilometers/141,000 miles,1 local authority owner from new, excellent condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty £ 5,795 + VAT
2004 04 PLATE FORD TRANSIT 17 SEAT WELFARE MINIBUS White, 2.4 turbo diesel 125 ps, 5 speed manual gearbox, Chassis Developments conversion, COIF, PSV, Access underfloor rear wheelchair lift, tracking for up to 6 wheelchairs, 1 ex local authority owner from new, LEZ compliant, currently fitted with 8 seat seats but more can be added to make up to 16 passenger seats, 144,000 miles, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 months nationwide parts and labour warranty £ 5,695 + VAT
2004 04 PLATE FORD TRANSIT 17 SEAT WELFARE MINIBUS White, 2.4 turbo diesel 125 ps, 5 speed manual gearbox, Chassis Developments conversion, COIF, PSV, Access underfloor rear wheelchair lift, tracking for up to 6 wheelchairs, 1 ex local authority owner from new, LEZ compliant, currently fitted with 11 seat seats but more can be added to make up to 16 passenger seats, 151,000 miles, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 months nationwide parts and labour warranty £ 5,395 + VAT
2002 02 PLATE IVECO DAILY IRIS 40C13 17 SEAT FRONT ENTRY WHEELCHAIR ACCESSIBLE MINIBUS 2.8 turbo diesel, 6 speed manual gearbox, white, certificate of initial fitness, analogue tachograph, PSV, panoramic glass, electric front entry plug door, Access underfloor rear wheelchair lift, tracking for upto 6 wheelchairs, LEZ compliant, 150,000 kilometers 95,000 miles, very good condition, supplied with 12 months PSV or MOT, fully serviced to Good Garage Scheme standards, 1 months nationwide parts and labour warranty £ 4,995 + VAT
2004 04 IVECO DAILY 45C11 16 SEAT FRONT ENTRY WHEELCHAIR ACCESSIBLE MINIBUS White 2800cc turbo diese,l 6 speed manual gearbox, Ricon internal rear wheelchair lift, tracking for up to 4 wheelchairs, LEZ compliant, ex local authority owned, 147000 kilometers 92000 miles, very good condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 3 months nationwide parts and labour warranty £ 4,995 + VAT
2002 52 PLATE FORD TRANSIT 12 SEAT WHEELCHAIR ACCESSIBLE MINIBUS White, 2.4 turbo diesel, Euromotive conversion, Ratcliffe underfloor rear wheelchair lift, tracking for 4 wheelchairs, LEZ compliant, 142,000 miles, excellent condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 1 months nationwide parts and labour warranty £ 4,795 + VAT
2003 03 REG IVECO DAILY 45C13 11 SEAT FRONT ENTRY LONG WHEEL BASE WHEELCHAIR ACCESSIBLE MINIBUS 2800cc turbo diesel white, white, Access underfloor rear wheelchair lift, tracking for up to 6 wheelchairs, tachograph, LEZ compliant, currently fitted with 11 seats but can be made upto 17, 200000 kilometers, 124000 miles, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warrantry £ 4,795 + VAT
02 51 IVECO 50C13 17 SEAT WHEELCHAIR ACCESSIBLE WELFARE BUS 2.8 turbo diesel, white, Frank Guy conversion, Access rear wheelchait lift, tracking for upto 6 wheelchairs, analogue tachograph, sunroofs, ex local authority owned, 150,000 kilometers/94,000 miles, excellent condition, supplied with 12 months MOT, fully serviced to Good Garage Scheme standards, 1 month nationwide parts and labour warranty £ 4,495 + VAT
All vehicles supplied with 12 months MOT/PSV, fully serviced to Good Garage Scheme standards and 1–3 months nationwide parts and labour warranty
704334-1161-Moseley 27/10/2014 16:44 Page 1
BUS & COACH
IN THE SOUTH LTD.
2010 SCANIA K360 OMNI EXPRESS - AUTOMATIC & EEV EMISSION LEVEL 51 reclining seats with 3 point seat belts, leather headrests inserts, Individual footrests & seat back tables, courier seat, powered plug entrance door, double glazed side windows, AIR CONDITIONING, rear floor mounted toilet compartment, continental exit with powered exit door, radio/PA/CD audio system, DVD player with front monitor, water boiler at courier side, dash mounted fridge, reverse camera, curtains, integral retarder, automatic transmission, alloy wheels, digital tachograph.
2008 IVECO EURORIDER BEULAS CYGNUS - AUTOMATIC & EURO 4 EMISSION LEVEL 53 reclining seats with 3 point seat belts OR 49 reclining seats with ONE wheelchair position, courier seat, plug entrance door, double glazed side windows, AIR CONDITIONING, near side wheelchair lift & access, radio/PA/CD player, DVD & monitor, dash mounted fridge, O/S rear continental exit with powered door, powered luggage compartment doors, curtains, driver’s safe, cruise control, digital tachograph, integral retarder, automatic transmission.
2008 VOLVO B12B 460 ‘I’ SHIFT 9700 HD PRESTIGE PLUS (EURO 4) 50/52 reclining seats with part leather trim, seating with sideway slide facility, individual footrests, seat back tables & magazine nets, 3 point seat belts, courier seat, Plug type entrance door, AIR CONDITIONING, double glazing, cool-box within dash, centre sunken demountable toilet, water boiler, continental exit with powered door, parallel lift luggage locker doors, radio p/a CD/mp3 player coupled to DVD with two motorised monitors, individual passenger headphone sockets with multi channel control, travel pilot navigation, onboard vacuum cleaner, curtains & side window blinds, luggage rack locker doors, full saloon carpeting, Webasto heater, integral retarder, ‘I’ shift transmission, Durabright alloy wheels; digital tachograph.
2005 BOVA FUTURA FHD 14.430XE ‘MAGNUM’ TRI-AXLE INTEGRAL - 13.7MTR 63 reclining seats including leather headrest inserts & individual footrests, courier seat, curtains, FUTURAIR AIR CONDITIONING, radio/PA/CD audio system, video player & monitor, double glazed side windows, panelled rear, manual transmission, intarder with hand control, Webasto.
Summerfield Avenue, Chelston Business Park, Wellington, Somerset, TA21 9JF
www.moseleysouth.co.uk @MoseleySouth
/moseley south
Telephone (01823) 653000 Fax: (01823) 663502 Email: sales@moseleysouth.co.uk
704334-1161-Moseley 27/10/2014 16:44 Page 2
BUS & COACH
IN THE SOUTH LTD.
2011 IVECO EURORIDER PLAXTON PANTHER - AUTOMATIC / EURO 5 EMISSION LEVEL /13MTR - CHOICE OF VEHICLES 61 reclining seats with 3 point seat belts, leather headrest pads, individual passenger footrests, courier seat, Plug entrance door, double glazing, AIR CONDITIONING, radio/PA/CD audio equipment, DVD system coupled to drop down monitor, panelled rear, Webasto heater, wired for CCTV, curtains, carpets, reverse camera, retarder.
2009 M.A.N. A91S FAST STARTER – AUTOMATIC (EURO4) 57 fixed high back seats, 3 point seat belts, powered front plug door, powered centre exit door, double glazed side windows, curtains, destination equipment, luggage racks, air suspended drivers seat, under floor luggage compartment, reversing sensors, integral retarder, AUTOMATIC TRANSMISSION.
2008 VOLVO B12B VAN HOOL ALIZEE T9 - 'I' SHIFT / EURO 4 EMISSION LEVEL / 12.2MTR 49 reclining seats, magazine netts & individual footrests, reclining courier seat, inswing entrance door, parallel lift luggage locker doors, double glazing, AIR CONDITIONING, rear O/S floor mounted toilet, rear continental exit, reverse camera, digital tachograph, audio & DVD equipment, free standing fridge,
2006 VOLVO B12BT BERKHOP AXIAL 100 - ‘I’ SHIFT - EURO 4 PM 72 reclining seats (16 lower & 56 upper) including lap belts, seatback tables & leather headrest inserts, courier seat, powered central entrance door, crew door, double glazed side windows, full draw curtains, AIR CONDITIONING, radio/PA/CD, DVD player & 4 monitors, toilet compartment within lower saloon, servery unit including hot & cold water, fridge, boiler & storage, Blaupunkt EX-V navigation system, ski-box, drivers bunk, upper saloon luggage rack locker doors, integral retarder, cruise control, digital tachograph, alloy wheels, ‘I’ shift automatic transmission, Eminox CRT exhaust system.
Summerfield Avenue, Chelston Business Park, Wellington, Somerset, TA21 9JF
www.moseleysouth.co.uk @MoseleySouth
/moseley south
Telephone (01823) 653000 Fax: (01823) 663502 Email: sales@moseleysouth.co.uk
703974-1161-David Fishwick 27/10/2014 14:05 Page 1
OPEN MONDAY - FRIDAY 8AM-6PM SATURDAY 8AM-2PM
★ THIS IS A SNAPSHOT OF OUR LATEST STOCK – P WHEELCHAIR ACCESSIBLE VAUXHALL MOVANO 2.5 CDTi This 12 Seat Wheel Chair Minibus with side Power Door and low step entrance has many benefits, NMI tracking and 7 quick release seats also in the rear of the vehicle are 2 X fold up seats and a Ricon 300Kg internal wheelchair lift a rear heater is also fitted this vehicle is in outstanding condition and comes with 12 months mot test a full service and our 3 months no quibble warranty, priced to sell at just
£7,995 + VAT
2001 IVECO 17 SEAT LUXURY MINI COACH 2001 Iveco in very good condition with front entrance and drop step centre isle with 2 and 1 seating trimmed in moquette, none slip wipe clean floor, large boot with drop well, large panoramic windows and forced air with reading lights complete the luxury look and feel, the vehicle will benefit from a full service, 12 months PSV MOT Test and our 3 months no quibble warranty.
2009 IVECO DAILY 45C15 16 SEAT LUXURY MINICOACH Just arrived into stock, and sure to sell very quickly, this stunning Iveco Daily 45C15 luxury 16 seat minicoach was first registered in 2009 and having covered just 85k in this time (backed up by a comprehensive service history) is in excellent condition, freshly serviced and ready to go! Equipped with a large drop well boot, blown air and lighting in the overhead luggage racks, an integral PA system and Siemens VDO tachograph. Includes 12 months MOT and our no quibble 3 month parts and labour warranty.
£16,995 + VAT
2013 RENAULT MASTER 17 SEAT MINIBUS This vehicle is in brilliant condition inside and out and has only done 17000Kms, fitted with a tachograph and type approved it would be the perfect vehicle for an operator. 16 passenger seats with 3 point seat belts, sliding side entrance door, parcel racks.
£5,995 + VAT
£19,495 + VAT
MAXUS 17 SEAT WHEELCHAIR ACCESS MINIBUS
FORD TRANSIT 17 SEAT WHEELCHAIR ACCESSIBLE MINIBUS
This vehicle has been converted to wheelchair accessibility with the addition of a PLS underfloor power out lift, all seats in the rear of the vehicle are removable on quick release NMI fittings making the rear of the vehicle very versatile, a side step is also fitted at the sliding side door for easy access, the vehicle has covered just 49,852 miles from new and will come with 12 months MOT test, a full service and our no quibble parts and labour warranty for 3 months and is an absolute bargain at £14,995 + VAT
Transit 2011 60 plate converted to a very high standard, new aluminium smart floor in non slip vinyl, 14 new seats all on quick release fittings for flexibility, PLS underfloor power out wheelchair lift to IVA spec, side step at sliding side door to aid entrance and exit, LED working light, first aid kit and fire extinguisher complete the conversion, the vehicle is in outstanding condition and will come with 12 months MOT test, a full service and our 3 months no quibble warranty.
£24,995 + VAT
Also a massive stock of used vehicles, please visit the website or call
WWW.DAVIDFISHWICK.COM
703974-1161-David Fishwick 27/10/2014 14:05 Page 2
DAVID FISHWICK VEHICLE SALES North Valley, Colne, BB8 0RF
PLEASE SEE THE WEBSITE FOR FURTHER DETAILS ★ NEW MERCEDES SPRINTER 516 17 SEAT LUXURY MINICOACH
2013 MERCEDES SPRINTER 17 SEAT LUXURY MINICOACH This Mercedes minicoach is finished in attractive blue moquette with forced air and reading lights, it also offers front entrance with a drop step and centre aisle, the floor is trimmed in none slip vinyl, large panoramic windows complete the look and offer superb outward vision, a rear heater is also fitted giving greater passenger comfort, first aid kit and fire extinguisher are included as is the IVA certificate.
£46,995 + VAT
FORD TRANSIT TOURNEO CUSTOM LIMITED 9 SEAT LWB
Don’t miss this very rare opportunity to own a 12 month old Mercedes 516 17 seat luxury mini coach, parcel racks with individual blown air and reading lights, huge rear boot, large tinted panoramic windows, front entrance with lowered entry step, remainder of Mercedes warranty. MASSIVE SAVING FROM NEW
£38,995 + VAT
NOW TAKING ORDERS FOR THE NEW EURO 6 MERCEDES BESPOKE BUILT MINI COACH CALL FOR DETAILS & PRICE
2012 VAUXHALL 17 SEAT MINIBUS – LOW MILEAGE
This vehicle is outstanding with its huge specification and outstanding driveability it is a must have for airport runs and much much more, air conditioning front and rear, alloy wheels, twin sliding doors with side steps, bluetooth radio with mobile phone interface and so very much more, in stock and ready to go.
£23,995 + VAT
£17,495 + VAT
TELEPHONE: 01282 615138/867772 We also supply parts overnight. Visit www.davidfishwick.com or call 01282 863563 – all makes of Van or Minibus
p86_CBW_1161 27/10/2014 12:33 Page 86
VEHICLES AVAILABLE FOR SHORT AND LONGER TERM HIRE
www.staffordbuscentre.com email: martin@staffordbuscentre.com Telephone: 01782 791774 Mobile: 07803 222552 View our latest arrivals on www.staffordbuscentre.com
RENAULT MASTER TRI AXLE BUS
WITH CRAZY LOW MILES OF ONLY 20,000, BUILT TO CARRY 16 SEATED PASSENGERS OR UP TO 7 WHEELCHAIRS, POWER ENTRANCE DOOR, TACHOGRAPH, NEW MINICOACH CONVERSION TO A QUALITY USED VAN MANUAL FOLD OUT REAR RAMP, CAMERA, NO COIF +REVERSING 12 MONTHS PSV MOT 16 COACH SEATS ON TRACK INTO EXPENSE SPARED WHEN BUILT, FULLY REPAINTED FRONT ENTRY,LUGGAGE RACKS WHITE AND MOT TODRIVERS MARCH 2015, CAN PSV WITH LOCKER, NONBE SLIP FLOORING TACHOGRAPH INSTALLATION COIF NEW IF REQUIRED OTHERS IN BUILD SO CHOOSE YOUR COLOUR £25,450.00 £14,950.00
86 | COACH & BUS WEEK | October 28, 2014
www.coachandbusweek.com
701915-1159-DrewWilson 13/10/2014 12:23 Page 1
DREW WILSON coach sales
2003 MERCEDES VARIO 614D 24 coach seats, 3 point belts, luggage racks, forced air ventilation, reading lights, large drop well boot, curtains, aisle carpets, manual, slam door, new paint, 418,273 kms. £18,500 + VAT
1998 VOLVO OLYMPIAN Alexander Body, Volvo engine, Voith automatic gearbox, 81 seater, power door, front destination, tacho, seatbelts.
2006 VW TRANSPORTER T30 LWB 9 seats with belts, sliding door, electric windows, 6 speed manual gearbox, current MOT.
1999 DENNIS PLAXTON MINI POINTER 29 seats 17 standees 1 wheelchair, ramp, Cummins engine, Allison auto box, power door, current test.
£8,000 + VAT
£6,000 + VAT
£4,000 + VAT
1994 TOYOTA CAETANO OPTIMO 3 GL 22 coach seats with belts, power door, manual box, new paint in white, current MOT.
2007 57 WRIGHTS GEMINI 2 68 leather seats, single door, CCTV cameras, Volvo B7TL engine - Euro 4, Voith automatic gearbox, low mileage.
£5,000 + VAT
2008 MERCEDES VARIO 814D PLAXTON CHEETAH 29 coach seats, crew seat, 3 point belts, new MOT, 289,000kms, manual, air con, large boot plus side locker, luggage racks, forced air, reading lights, power door. £69,000 + VAT
£89,500 + VAT
1999 IVECO BEULAS STERGO E EURORIDER 51/55 reclining seats, toilet, 84,118kms, new MOT, double glazed, manual, repainted white, large luggage space, boiler, fridge, radio/cd/PA, very tidy condition. £17,500 + VAT
1997 SCANIA IRIZAR CENTURY 51 reclining seats, toilet, lap retractable belts, crew seat, comfort shift, double glazing, tinted windows, power door, air con, repainted in white, tidy condition, 199,039kms. £15,000 + VAT
2002 DENNIS DART MPD PLAXTON MINI POINTER 29 seats, 17 standees, 1 wheelchair, wheelchair ramp, 107,424 miles, Cummins engine, Allison auto, fSR LED destination, retrimmed interior, power door, tidy condition, MOT’d. £10,000 + VAT
2009 MERCEDES 816 PLAXTON CHEETAH 29 coach seats with 3 point belts, double glazed, large boot, power door, 6 speed manual, DVD/CD/radio/ PA, new/paint, LEZ compliant, new MOT, 293,718 kms. £75,000 + VAT
2004 DAF 1160 – 340 BOVA FUTURA FHD 51reclining seats, centre sunken toilet, continental door, fridge / boiler, DVD & monitor, air con (just serviced) , analogue tachograph, recent respray into white, taxed £54,000 + VAT
2007 IVECO DAILY 16 coach seats, luggage racks, skylights, walnut dash, Euroliners, radio/CD, 297,454 kms
1999 MERCEDES 612D VAN CONVERSION 16 seats with belts, Unwin tracking, electric wheelchair lift, manual gearbox, new test.
£9,000 + VAT
1998 DENNIS JAVELIN PLAXTON PREMIERE 320 70 coach seats, Cummins engine. MOT March 2015, 417,119kms, radio cassette, 6 speed Zf manual gearbox, power door, double glazed, tinted windows, tidy retrimmed interior. £23,500 + VAT – PX CONSIDERED
£4,500 + VAT
1999 VOLVO B10M PLAXTON PREMIERE 350 49/55 recliners with belts, Zf manual, air con, Eminox LEZ fitted, reduced pollution certificate, power door, recent paint into white, tested till March 2015. £19,000 + VAT
1999 DENNIS JAVELIN PLAXTON PREMIER 350 70 reclining seats, lap belts, centre toilet, boiler and servery, 6 speed Zf gearbox, luggage racks, forced air, reading lights, power door, very tidy, 843,751kms, new MOT. £21,500 + VAT
1998 DENNIS DART ALX300. 37 seats or 33 plus 1 wheelchair, 292,643 miles, manual ramp, Cummins engine, Allison auto gearbox, power door, new MOT, very tidy £4,500 + VAT
2005 MERCEDES VARIO 814D 24 seats + crew seat, KVC conversion, manua, 241285 kms, 3 points belts, rear boot, fully trimmed interior, full body skirt kit, immaculate condition. £24,000 + VAT
2004 MERCEDES VARIO 814 PLAXTON CHEETAH Courier seat, 3 point seat belts, radio/PA/CD/MP3, large boot & side locker, analogue tacho, engine recently serviced, recent respray, excellent all round condition. £34,000 + VAT
2006 MERCEDES BEAVER 2 814D 33 coach seats, automatic, luggage racks, WHEELCHAIR ACCESSIBLE, 3 point seatbelts, power door, SIDE LIfT, Purmo heating, destination front, side and rear. £27,000 + VAT
1989 VOLVO B10M VAN HOOL 57 seats with lap retractable belts, luggage racks, reading lights, forced air heating, manual, crew seat, power door. 121,446kms, new test, new retrim, repainted in white. £5,000 + VAT
2003 IVECO INDCAR MAXIM 11 29 seats with belts, courier seat, CD/PA system, curtains, large boot, tinted windows.
2007 MAN 18-360 BEULAS CYGNUS 49 /53 reclining seats with leather headrests, centre demountable toile, centre continental door,radio/CD/DVD with 2 monitors, reversing camera, air con/climate control. £75,000 + VAT
£21,000 + VAT
CHOICE OF OVER 350 VEHICLES • OPEN 7 DAYS 08.00-18.00
CHECK OUT OUR WEBSITE AT WWW.DREWWILSON.CO.UK Tel/Fax: 0141 248 5524 • Mob: 07764 200444 • Email: drew@drewwilson.co.uk Mob: 07827 325474 • Email: graham@drewwilson.co.uk
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Call Tim 01404 47502 or 07790 966667 Email: parnell-coaches@supanet.com
2006 (06) Mercedes 814 Vario 24 seater + crew
2005 Mercedes 814 Vario 29 seater LEZ compliant
2008 Mercedes Sprinter 311 CDI 16 seater
Manual gearbox, power door, boot, panoramic windows, COIF, PSV MOT until March, very tidy inside & out.
Power door, 3 point belts, forced air, very nice luxury coach, extremely low mileage, reliable and economical.
Front entry, PSV until March, 6 speed, forced air, Elite conversion, 120K miles, like new inside and out.
£24,000 + VAT
£23,999
£16,999 + VAT
WANTED: MERCEDES COACHES
1999 to present year, 16 to 35 seats, finance settled, with or without MOT, accident damage, etc.
Southdown PSV - 01342 711840 www.southdownpsv.co.uk
2003 (53) TRIDENT ALX 400 • 62 seats / 20 standees • Cummins euro 3 engine • ZF auto gearbox • CCTV cameras fitted • Fully DDA compliant • £15,500 + VAT – choice
2009 (59) ENVIRO 200 • 29 seats / 17 standees • Cummins euro 4 engine • Allison auto gearbox • Mobitec LED destination • Fully DDA compliant • £59,750 + VAT
2002 DART PLAXTON • 27 seats /30 standees • Cummins euro 2 engine • Allison auto gearbox • Hanover destination • Fully DDA compliant • £8,500 + VAT
Part exchange possible | Finance available – subject to status | Full inspection facilities
Viewing by appointment please - we are 10 minutes from Gatwick Airport Southdown PSV Silverwood Snow Hill Copthorne West Sussex RH10 3EN
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chris@crystalscoaches.com Tel: 01622 872302 Mobile: 07971 000111
Renault Master PCV 2006
Renault Master LM35 2008
15 seats, 69,500 miles, automatic, one previous owner
Wheelchair accessible, 75,000 miles, air con, Ricon tail lift, white with grey interior
£8,250 NO VAT
£10,450 + VAT
Ford Transit LWB 2007
Citroen Relay 2006
Wheelchair accessible, 40,000 miles, FSH, choice of two vehicles, blue with grey interior
Wheelchair accessible, 17,500 miles, one previous owner, MOT Apr, Eberspacher heater, Ricon tail lift
£12,000 + VAT
£8,500 + VAT
VW LT35 Tdi 2006
VW Movano 2004
Wheelchair accessible, 64,000, miles, one owner, FSH, choice of four vehicles, white with grey interior
Wheelchair accessible. 97,000 miles, FSH, Ricon tail lift, White with blue interior
£7,800 + VAT
£6,450 + VAT
Wheelchair accessible vehicles wanted immediately. Cash settlement Part exchange welcome – viewing by appointment please Crystals Coaches Ltd. Hale Street, East Peckham, Kent TN2 5HL
Nigel McCree
2003 Volvo B12M Jonckheere Euro 3 48 x 3 point belted seats, 1 crew, air conditioned, saloon mounted w/c, rear continental door, MOT November 2014. Direct from SHEARINGS HOLIDAYS fleet with full service history.
£POA – NO REASONABLE OFFER REFUSED
Nigel McCree Mobile: 07817 542113 or Nev Simpson Mobile: 07814 716149 Email: nigel@nigelmccree.com Insurance Stock updated weekly on the website:
www.nigelmccree.com SHORT OF CASH? RE-FINANCE YOUR VEHICLES WITH US – CALL 07736 850375
www.coachandbusweek.com
October 28, 2014 | COACH & BUS WEEK | 89
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FORD TRANSIT MINIBUSES
OTHER MAKES
(63) 2013 Ford Transit 9 seat shuttle, 2.2d six speed manual, air-con, twin side loading doors, 25,000 miles £15,500 + VAT
(56) 2006 Peugeot Boxer 3.5t on 17 seat minibus 2.8 diesel, high back seats with three point belts, 33,000 miles £8,995
WHEELCHAIR ACCESS (61) 2012 Ford Transit 16 seat minibus 2.4 COIF/PSV, 4,500 miles only £15,995
D L O S
(12) 2012 Ford Transit 9 seat Shuttle twin side loading doors 18000 miles £12,995
(58) 2008 Ford Transit 17 seat minibus 2.4 diesel with six speed gearbox, 16,000 miles FSH £10,495 (02) 2002 Ford Transit 2.4 diesel 3.5 ton, automatic gearbox, 8 seats, inboard Ricon wheelchair lift, rear heating, tracking to take 3 wheelchairs, overhead lockers £5,995
D
SOL
OTHER MAKES
(13) 2013 Peugeot Expert Teepe 2.0 diesel six speed, wheelchair accessible, lightweight ramps, twin side doors, air-con, red, 5,500 miles only £16,995 (62) 2013 Citroen Berlingo Automatic, 8,000 miles only, low floor, lightweight ramp, electric reals, high spec £12,850
(13) 2013 Renault Trafic LL29 Sport 9 seat, sat-nav, Bluetooth, six speed, 29,831 miles £16,950 (61) 2011 Renault Master 3.5ton 17 seat 2.3 diesel six speed, sat-nav, Bluetooth, tachograph, fully tracked floor, COIF/PSV, 33,000 miles £15,995
New Peugeot Boxer 16 seat 3.5 ton and 17 seat w/chair accessible minibuses, 2.2 diesel 120ps, six speed gearbox LEZ COMPLIANT From £24,750 + VAT
(58) 2008 Renault Master MWB 2.5TD 6 speed, tracking for two wheelchairs, in board lift, aircon, rear heating, low entrance step, 62,000 miles, one owner £9,995
Electric Peugeot Boxer E Monarch automatic 13 seat minibus, twin side doors, fully tracked floor, road fund exempt, White, 1600 miles only £19,995
(07) 2007 Fiat Doblo 1.4 petrol, 11,500 miles only, five speed manual, three seats plus wheelchair space, low floor, lightweight ramp, electric reals, air-con £6,995
(60) 2010 Renault Master 3.5 ton GVW 17 seat minibus, 2.3 diesel, 6 speed manual, fully tracked floor, high back seats, tacho, 38,000kms, sat-nav, Bluetooth, COIF/PSV £15,995
(06) 2006 Iveco Daily Iris Bus 16 seat, 2.8 litre, six speed, front entry drop step with power door, fully tracked floor, full power under floor tail lift, rear heating, 65,000 mile £10,995
(60) 2010 Renault Master 9 seat Shuttel 2.3 diesel six speed, large boot, sat-nav, Bluetooth £10,495
(05) 2005 Citroen Dispatch 1.9 diesel, five speed manual, four seats plus wheelchair, low floor with lightweight ramp, 57,000 miles £4,495
(56) 2006 Peugeot Boxer 3.5 ton 17 seat LWB minibus, 2.8 diesel, high back seats with three point seat belts, 19,000 miles only £9,450
(05) 2005 Renault Traffic 1.9 diesel, six speed manual gearbox, 4 seats plus wheelchair access, lightweight ramp, air-con, electric windows, blue, 53,000 miles £6,495
D L O S
Tel: 01633 485858 Mobile: 07866 443304
Contact Graham Thatcher – email: sales@minibussales.co.uk
Pembridge House, The Park Business Centre, Plough Road, Goytre, Penperlleni, Nr Usk, South Wales NP4 0AL – 10 minutes from M4 motorway. Viewing by appointment only Finance Contract Hire and Finance Lease Available. We deliver Nationwide. All vehicles prepared to VOSA standard COIF/PSV specialist
All above prices are subject to VAT @ 20%
702534-1158-Connaught_Layout 1 06/10/2014 13:26 Page 1
D L O
S
Brand New coach-built Mercedes 516 CDi Euro 6 Ferqui Soroco 19 high back reclining seats, 3 point belts, AC, DG, reading lights, power door, tow-bar and boot.
Brand New coach-built Mercedes 519 CDi Euro 6 Ferqui Soroco 16 leather high back reclining seats, 3 point belts, AC, DG, reading lights, DVD system, power door, large boot, metallic paint.
Brand New coach-built Mercedes 516 CDi Euro 6 Ferqui Soroco 16 high back reclining seats, 3 point belts, AC, DG, reading lights, power door, and large boot.
2013 Mercedes 516 CDi Soroco 16 high back leather seats, 3 point belts, AC, DG, DVD system, power door, large boot, metallic paint, balance of manufacturers warranty.
2010 Mercedes 516 CDi Soroco 16 high back seats, 3 point belts, AC, DG, forced air, reading lights, power door and large boot.
2010 Mercedes 515 CDi Soroco 19 high back seats, 3 point belts, AC, DG, forced air, reading lights, power door, metallic paint and boot.
2008 58 Reg Mercedes 613 Vario 24 high back seats, 3 point belts, forced air, reading lights, power door and boot.
2008 58 Reg Mercedes 816 Unvi Riada 29 high back seats, 3 point belts, AC, forced air, reading lights, power door and large boot.
2007 57 Reg Mercedes Soroco 16 high back leather trimmed seats, 3 point belts, AC,DG, forced air, reading lights, power door, large boot.
2007 56 Reg Iveco 45C14 16 high back seats, 3 point belts, forced air, reading lights, curtains, reversing camera, power door and boot.
2006 56 Reg Mercedes 413CDi Soroco 16 high back seats, 3 point belts, AC, forced air, reading lights, curtains, power door & large boot.
1999 S Reg Mercedes 814 Plaxton Beaver 33 seats, 3 point belts, power door, manual gearbox, new test.
Steve Peach Tel: 01405 814064 Mob: 07836 551020 Email: info@connaughtpsv.co.uk Web: www.connaughtpsv.co.uk
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WANTED
B & L COACHES
Volvo B10M Camper Coach
bandlcoaches@btconnect.com Darren or Paul 0208 363 8572
29/33 seaters MERCEDES CHEETAH OR SIMILAR OLD OR NEW, AUTO OR MANUAL WITH OR WITHOUT AIR-CON ANY CONDITION – FINANCE SETTLED
Call now 07896 266616
92 | COACH & BUS WEEK | October 28, 2014
Sleeps 6 • New MOT on sale • Loaded with extras incl central heating MORE PHOTOS AVAILABLE
Tel: 07773 793239
www.coachandbusweek.com
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VUgYWcUW\gU`Yg#Wc#i_
Kingdoms Tours
2002 Scania Irizar K114
2002 Scania VanHool K124
• 49 seat executive • WC • A/C • 7 speed C-Shift • MOT 21/5/15 £43,000 £37,000
• 49 seat executive • WC • A/C • 7 speed C-Shift • MOT 30/9/14 £45,000 £39,000
2006 Volvo B12M 2003 (53) Volvo • 51/53 seat exec B12M • WC • A/C • Auto • Berkoff LEZ • MOT 12/11/14 £79,000 £65,000
• 51/53 seat exec • WC • A/C • Berkoff LEZ 12/11/14 £52,500 £44,000
ALL COACHES ARE IN EXCELLENT CONDITION INSIDE AND OUT. PRICES REDUCED TO SELL – NEW COACHES ARRIVING
Kingdoms Tours Ltd 01884 252646 / 07702 626542 www.coachandbusweek.com
October 28, 2014 | COACH & BUS WEEK | 93
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Contact The Sales Team Tel: 01733 293484 Fax: 0845 280 2927 Email: Ian.Gillis@ coachandbusweek.com
BUSINESSES WANTED
Wanted
CLEANING PRODUCTS & SERVICES
Bus & Coach Businesses
• Are you Retiring • Losing Money • Need Investment • or Just Had Enough
We have Interested Buyers, Cash Investors Waiting
The complete transport washing solution
FULLY AUTOMATIC UNDER CHASSIS WASHING TO MOT STANDARDS
Reply, in con"idence, to PO Box 490, Scarborough YO11 9FF
HEAVY DUTY STEEL BUILDINGS
BUILDINGS
• Bus Workshops • Secure Storage
• Supplied any width, any length • Building to BS5590 • Doors high enough for Double Deckers
• Finance available
BLUELINE BUILDINGS 01709 578333 anytime Phone for further information
DOOR PARTS
• No operator • No Health & Safety issues • No damage to vehicles • No MOT returns WNV-systems specialise in manufacturing, installation, chemical supply and after sales servicing of commercial vehicle cleaning systems, automatic under chassis washing, pressure wash systems, automatic top washes, water reclaims & rain water harvesting throughout the UK using our nationwide engineers. A WNV-systems fully patented under chassis wash will result in your chassis cleaned for less than £2.20 and completed in 25-35 minutes. Our systems are fully programmable to wash a full range of commercial vehicles. Contact us for a free site survey, quotations or more information.
Tel: 0208 641 5601 Email: geoff@wnv-systems.com www.wnv-systems.com
CHECKPOINTS
ENGINES
MAN VOLVO CUMMINS SCANIA DAF ETC
94 | COACH & BUS WEEK | October 28, 2014
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www.coachandbusmarket.com
ESSENTIAL PRODUCTS AND SERVICES
COACH SERVICES
ENGINES
E & E Potts Ltd
DIESEL ENGINE RECONDITIONER
Specialists in Cummins, Perkins, Caterpillar, Mercedes Commercial, Volvo, MAN, DAF, Scania. All Engines are Dynamometer and Smoke Emissions Tested. Full Engines, Long Engines and Short Motors Available. Cylinder Heads, Blocks, Crankshafts, Camshafts, Pistons, Turbochangers, Gaskets and Bearings always in stock.
Call us today on 0161-737-4666 Email: eepottsltd@aol.com Engine House, New Thomas Street, Salford, M6 6WF
ENGINES
CRAIG TILSLEY Tel: 01782 791524 or 01782 791527 Fax: 01782 791316
Email: info@craigtilsley.co.uk www.craigtilsley.co.uk
Suppliers of Reconditioned DAF MAN MERC, VOLVO SCANIA, GARDNER LEYLAND, CUMMINS ENGINES CYLINDER HEADS CRANKSHAFTS CRANKCASES CAMSHAFTS PUMPS ETC
DIESEL ENGINES SALES 07900 690990
Moorfields Industrial Estate, Cotes Heath, Stoke-on-Trent ST21 6QY
THE CUMMINS ENGINE SPECIALISTS PARTS & SERVICE DIVISION
D.I.E.S.E.L. LIMITED OFFER A VAST RANGE OF SERVICES FOR ALL TYPES OF CUMMINS ENGINES FREE TECHNICAL ADVICE AND SUPPORT FULL OR 3/4 BUILT RECON ENGINES COMPETITIVE & COST EFFECTIVE SERVICE REPAIRS FIXED PRICE ENGINE REPAIRS/OVERHAULS COMPREHENSIVE PARTS STOCK – NEW AND USED ON SITE REPAIRS FULL ELECTRONIC DIAGNOSTICS CONTACT US TODAY FOR ALL YOUR CUMMINS REQUIREMENTS TELEPHONE UK: 01708 859625 FAX UK: 01708 857630 EMAIL: SALES@DIESEL.UK.COM
www.coachandbusweek.com
• NEW/RECON/USED DIESEL ENGINES • COMPLETE REBUILD FACILITY • ALL ENGINES GUARANTEED • FREE COLLECTION & DELIVERY • OVERHAUL/REPAIR SERVICE • FREE STRIP & QUOTE SALES@ECOTRAX.CO.UK ADMIN 01794 324772 FAX 01794 324420 WWW.ECOTRAX.CO.UK
October 28, 2014 | COACH & BUS WEEK | 95
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Call The Sales Team Tel: 01733 293488 E: ian.gillis@coachandbusweek.com
CLASSIFIEDS ENGINEERING SERVICES
HEATING
PARTS
Heaters • A/C Equipment Blowers • Motors • Radiators Silicone Hose • Ducting Wiper Equipment • Gas Struts
Tel: 01993 849522 Fax: 01993 706920 Email: sales@thhs.co.uk
www.thhs.co.uk UNIT 9 NIMROD BUSINESS PARK DE HAVILLAND WAY, WITNEY OX29 0YG
Formed in 2011 to support the UK’s PSV & CV operators with parts from Market leading OEM brands from World Wide renowned manufacturers
GARAGE EQUIPMENT
• ATF Lanes • MOT Bays • Vehicle Lifts • Brake Testing Equipment • Column Lifts • Inspection Pits • Repair and 6 Monthly Service Inspections
We offer a comprehensive all makes parts program in:
Braking • Steering • Suspension Chassis Components • Transmission Filtration • Engine • Electrical Lubricants • Consumables EXPRESS PARTS DELIVERY
Tel: 01386 244758 Mobile: 07538 218194 www.commercialgarageequipment.co.uk Email: sales@commercialgarageequipment.co.uk
SEATBELTS
Master Part | Portland House | Dukeries Industrial Estate | Worksop | Notts | S81 7BQ
PAINT SPRAYERS
• High quality paintwork • 18m low bake spraybooth • Full livery service Visit us at Euro Bus Expo 2014 on Stand E92 Tel Andy on 01904 737311 www.meridiancoachworks.co.uk
The Sales Team T: 01733 293484 F: 0845 280 2927 E: ian.gillis @coachandbusweek.com
96 | COACH & BUS WEEK | October 28, 2014
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www.coachandbusmarket.com
ESSENTIAL PRODUCTS AND SERVICES
SECURITY
TRAINING cts
Whalley Centre for Transport Studies
CPC Management Courses “Everyone knows someone who has done their training at Whalley”
Tel: 01254 248177 Clitheroe, Lancashire info@whalleytransportstudies.co.uk
www.whalleytransportstudies.co.uk
TRANSMISSIONS
Shelley Transmission Services Limited Eagle Street, off Bilston Road Wolverhampton, WV2 2AQ Tel: 01902 351178 Fax: 01902 352545
WHY GO ANYWHERE ELSE?
We have everything here – for free quotes at compe ve prices – service exchange or cost of repair. You can be assured of professional advice
NO JOB TOO SMALL!
We can collect and deliver na onwide
We stock the full range of gearboxes and differen.als of all makes and models, including Volvo, Mercedes, ZF, DAF, Iveco, MAN, ERF, Fuller, Rockwell, Scania, Eaton – all in stock.
TRAINING
Driver CPC Periodic Training If you would like further information please call 01543 897505
Visit our website: www.lloydmorgangroup.co.uk
ALL MAKES OF STEERING BOXES IN STOCK! Repair service available for pumps and rams
RECONDITIONED AND NEW PROPSHAFTS, BRAKE CALIPERS All propsha components and CV joints for all vehicles including plant and farm machinery
Top quality repair and balancing service – our speciality Recondi.oned starter motors and alternators for PSV, HGV and light commercial vehicles available Why be off the road – Call today! Call us now, don’t delay
FREEPHONE: 0800 652 0901 www.shelleytransmission.co.uk Email: sales@shelleytransmission.co.uk TRANSMISSIONS
THE CLUTCH & FLYWHEEL ONE-STOP SHOP The Sales Team T: 01733 293484 F: 0845 280 2927 E: ian.gillis@coachandbusweek.com www.coachandbusweek.com
Call: 01274 877322 Email: sales@truckfixclutches.com www.truckfixclutches.com
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Call The Sales Team Tel: 01733 293488 E: ian.gillis@coachandbusweek.com
CLASSIFIEDS TRIM
TYRES
High quality bus & coach retrims
blackpool trim shops
SPECIALIST TYRE SUPPLIER TO THE BUS, COACH & HAULAGE INDUSTRY
With over 45 years expertise, we guarantee to beat any other quote. We have sets of Plaxton Premieres and VanHools for sale.
Call us on 07968 717115 or email us at: sales@blackpooltrimshops.co.uk Tel/Fax:
astgate COACH TRIMMERS LTD
01751 472229
Email: info@eastgate-coachtrimmers.co.uk Web: www.eastgate-coachtrimmers.co.uk
Supplying the Bus and Coach Industry with quality seat retrims and interior refurbishment.
ECONOMY SPECIALS 205/75R17.5 ECONOMY STEER £95.00 215/75R17.5 ECONOMY STEER £95.00 245/70R19.5 ECONOMY STEER £125.00 275/70R22.5 ECONOMY STEER (Kerb Band) £168.00 315/80R22.5 ECONOMY STEER £158.00
OFFER OF THE WEEK
295/80R22.5 UNIROYAL FH100 STEER
Full floors re-laid and centre gangways.
*** £260.00 ***
Collection and delivery service anywhere in the UK, seven days a week.
VEHICLE SPARES
Trevor Wigley & Son Bus Ltd
215/75R17.5 245/70R19.5 275/70R22.5 295/80R22.5 315/70R22.5 315/80R22.5
BRANDED SPECIALS UNIROYAL R2000 STEER FALKEN RI128 STEER FALKEN RI128 STEER UNIROYAL FW100 WINTER BARUM BF15 STEER BRIDGESTONE R297 STEER
£120.00 £150.00 £197.00 £305.00 £234.00 £310.00
ALL PLUS VAT
TW FULLY LICENSED END OF LIFE VEHICLE CENTRE TW REDUNDANT AND SCRAP VEHICLES TAKEN TW PROFESSIONAL, EFFICIENT SERVICE TW ALL REQUIREMENTS CATERED FOR TW VARIOUS SPARES AVAILABLE TW CONTACT US FOR FULL AVAILABILITY
WHATEVER YOUR REQUIREMENTS WE WILL MAKE SURE WE FIND IT FOR YOU!
C AL L N O W
01684 560029 Mobile: 07841 239411 or 07545 735303 WWW.TDTYRES.COM TDT@TDTYRES.COM 24 HOUR NATIONAL BREAKDOWN SERVICE
Call 01226 723147 Night Service 01226 716479 Fax 01226 700199 Email wigleys@btconnect.com
www.twigley.com 98 | COACH & BUS WEEK | October 28, 2014
077 10000 999 PROVIDING
• Nationwide Next Day Delivery • Tyre Fitting Equipment • Supply of Patches & Glue • Supply of Steel or Aluminium Rims • All leading Manufacturers
• One number direct dial • Competitive prices • Set call out fees • No joining fee • Total UK Mainland coverage
www.coachandbusweek.com
In association with
Seen something funny? Send it to gareth.evans@coachandbusweek. com or write to: Last Stop, Coach & Bus Week, 3 The Office Village, Cygnet Park, Forder Way, Hampton, Peterborough PE7 8GX
Monday: Press day. Finish far earlier than expected – all-round team effort has paid dividends. Tuesday: Conduct a telephone interview with a respected manufacturer. Despite starting a little serious, I succeed in my determination to have a chuckle with those involved, which always makes the job easier. Also tap away on material for this issue. Keep an eye out for the result of the landmark Tyne & Wear Quality Contract vote. Tweet and Facebook it as soon as it breaks. Wednesday: A hectic day in the office working on this issue and material for the weeks ahead. Catch up with our columnist ‘Merlin’ to discuss ideas for forthcoming issues. Thursday: Another busy day in the office working on this issue. Our local ice cream van man clearly has a defective temperature gauge – he comes by the office, complete with his jingles. Hmmm… It’s press day for sister title Group Travel World. As always, we work as a team and support each other. Friday: A stressful day in the office working on the Edwards superfeature. Enjoy a catchup with a respected senior bus industry figure, who not only provides some useful information but also passes favourable comment about CBW’s ongoing development. Also catch up with Lindsey Reid in Stagecoach’s Corporate Communications team, who is her usual helpful self. Try to get a selection of reactions for the Quality Contract story (take note pteg). Andy and I stay in the office after others have left for home to complete some tasks.
www.coachandbusweek.com
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Airporter does the timewarp Just in time for Halloween, DerryLondonderry-based Airporter has released a video of a number of its staff and passengers dancing the Timewarp. The video seems to be enjoying some success on YouTube, accumulating over 5,500 views by the time CBW went to press on Monday, October 27, along with over 60 likes. The operator said: “We wanted to make a Halloween video which would show visitors how we go all out in Derry-Londonderry for Halloween, but we couldn’t have imagined that we would actually be joined by a coach load of international visitors who joined us in making our Timewarp video!” Niall Mckeever, Director of
SOCIAL MEDIA
UPDATE What’s been hot on our Facebook page this week? Like and interact with us at www.facebook.com/ coachandbusweek
Q: CBW asked on social media: Breaking news: Members of the North East Combined Authority have agreed to submit plans for a Quality Contract Scheme to the national QCS Board.
What’s your view? ● Lindsay Witherspoon: Oh dear! They will not be told. ● Steven Oliver: It’s like turkeys voting for Christmas. ● Peter Dixon: Most people won’t be bothered. For most people around Tyne and Wear the bus will turn up regardless because Tyne and Wear is a good turnover generator for someone with a bus fleet. Just depends on the profit margins that they are prepared to make on that revenue. The question
The video features plenty of wacky costumes and energetic dancing Airporter, told CBW: “Derry is the Halloween capital of Europe and we thought we’d tell the world about it. “The bar has now been set for for the bus operators is why are we here in this position in Tyne and Wear (and don’t blame left wing councillors as your first point of call)? ● Richard Henderson: Left wing councillors are the primary reason in my view. The operators already offer most of what they want the QCS to deliver: stable bus networks with reasonable fares. They also get high satisfaction rating in the passenger focus surveys. For a number of years nexus has overspent and now has a black hole in its budget which they seem to think they can patch by taking some of the operators profits. The ‘benefits’ are not improvements but are hopes to defer making cuts for a bit longer. ● Andy
Fear: Every major political party is enabling or proposing more and more regulation for bus services. Regulation costs money, money which can then not be spent on providing bus services, ergo regulated bus services will never be better than those provided in a commercial market unless there is extra money coming in to the system. As a bus operator who is currently suffering because a local authority bus service contract has been used as a political football rather than a
other coach companies to follow!” View the video online now at http://coachandbusweek.com/ videos
tool to provide bus services to those who need and will use it the most, this situation is utterly stupid. Let bus companies run bus services. For the most part, it’s what we’re good at. For all of us, it is in our best interests to do it well. Local Government officials have no clue of what the market actually demands and will make decisions based on personal preference and political pressure rather than reasoned, logical commercial decisions based on usage and potential growth. How can that be considered progress in a modern society? ● Paul Harley: I think it’s a big mistake. ● Andrew Gilmour: The aspiration is great, but is it affordable? London is unique - they have Congestion charging to pay for the ever increasing bus network and an environment where everyone uses public transport. The north east doesn’t have these unique conditions so will not be able to fund anything like the level of service they state they will provide. The losers will be the passengers on what are the busiest corridors where there will be less frequent and probably lower quality buses, so as to provide services for ‘all’.
October 28, 2014 | COACH & BUS WEEK | 99 27/10/2014 19:20
RECRUITMENT & PEOPLE
DEADLINES Booking: Monday 5.00pm Full artwork: Monday 5.00pm CONTACT Ian Gillis T: 01733 293484 E: ian.gillis@coachandbusweek.com
PLS appoints new technical coach lift sales manager Sir Brian to be PLS (Passenger Lift Services) has appointed David Cunliffe as its new Technical Lift Sales Manager to support the UK coach and bus sector. David, 51 from Bolton, brings a wealth of relevant experience to PLS and will be delivering a nationwide service focused on the needs of fleet operators. David’s most recent position before joining PLS involved direct sales for MAN Truck and Bus Ltd, focusing on bus and coach sales. He has over 35 years of experience in the sector and has extensive sales and engineering contacts with leading brands such as Ford, Mercedes, Iveco, Renault and Volkswagen. He will be primarily responsible for listening, engaging and responding to the needs of coach operators so their accessibility requirements are met more effectively. David began his career within the family’s business in 1979, W.B. Cunliffe – coach builders based in Lancashire. Over a period of 25 years he developed from the shop floor with a comprehensive
Omnibus Society President in 2015
Adam Beck, PLS Managing Director welcomes David Cunliffe to PLS as its new Technical Lift Sales Manager knowledge of manufacturing, through to sales director in 1992. He became responsible for a wide variety of aspects within the business including production management, R&D, stock sourcing and meeting the precise requirements of customers. This role was followed by positions at Frank Guy Ltd, PPS Commercials Ltd and Wilker UK Ltd. David now brings all this knowledge and expertise to PLS for the benefit of its existing and potential customers.
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David said: “I am delighted to now be part of PLS. The recently expanded premises provide the ideal location for new lift innovations and I am excited with the prospect of communicating our complete service package to coach and bus operators. My previous career history has given me the perfect background for my new role. It will allow me to meet coach operator needs through an understanding of historic challenges and current goals.”
The Omnibus Society says it is delighted that Sir Brian Souter, Chairman of Stagecoach Group, has agreed to be the society’s 2015 President. He will succeed Ben Colson, formerly of Norfolk Green, the 2014 President. Sir Brian will present his Presidential Address in London on Tuesday, January 27 at 50 Broadway, London SW1 in the offices of Bircham, Dyson, Bell at 1800hrs for an 1830 start. He will also host the society’s Presidential Weekend in his hometown of Perth in September. Harry Barker, Chairman of The Omnibus Society, said: “In its long history The Omnibus Society has been fortunate that many of the most senior people in the bus industry have agreed to accept the presidency. Over the past 30 years Sir Brian has built up an international transport business that is widely admired for its innovation, integrity and customer care.”
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Management Opportunities Metroline, one of London’s leading bus operators with a fleet of over 1400 buses operating from a number of locations in West and North West London. We are currently looking for experienced, ambitious and innovative individuals for four senior management roles. If you have proactive leadership skills, a good knowledge of bus service operations and a determination to deliver excellent service, then we want to hear from you.
Service Delivery Director
Reporting to the Chief Executive Officer, you will head up the Service Delivery and Planning/Scheduling teams, whose responsibilities include delivering the quality of service standards required by London Buses on our contracted routes, performance analysis, schedule production, preparation of tender for route contracts and working closely with London Buses to formulate proposals for schedule alterations to improve the performance of our contracted routes.
Garage Manager
The Garage Manager is responsible for the overall performance of the garage, including quality, financial, contractual and legal standards. The role will manage both the operational and engineering functions and so previous experience in a senior role working with the trade union is essential along with a natural ability to lead and manage a dispersed group of employees. You will be results focussed with a drive to exceed KPI’s and be used to influencing and persuading at a senior level and maximise performance and profit.
Head of Accident Prevention
You will be responsible for post incident investigation and to devise a strategy to prevent incidents and incidents. The role will reduce risk. You will manage a dedicated team to achieve our objective of reducing manage departmental budgets, administration processes and provide analysis of accident will be data. You a driven, innovative, focussed leader with a keen motivation to positively support accident reduction. Communication skills are essential and the ability to influence and management garage decision makers teams are crucial.
Operations Support Manager
the garage in
You will be responsible for delivery of the financial and operational performance of line with the performance objectives required by the Company. You will work closely with the trade union and a supervisory a fast dispersed group of employees so previous experience in paced role is a must along with the ability to apply policies and processes in accordance with legislation. required You will work 38 hours per week, Monday to Friday with flexibility to work over and above these hours and weekends if deemed necessary. We offer a competitive salary and free (non contractual) travel on London buses and tubes.
For more information on the roles and full job descriptions, please visit www.metroline.co.uk/careers To apply, please send a CV and covering letter to Nicola Newton, HR Assistant, Metroline, ComfortDelGro House, 329 Edgware Road, Cricklewood, London NW2 6JP or nnewton@metroline.co.uk Applications should include the reasons you are applying for the post, examples of how you meet the skills and any relevant qualifications A or experience. Closing date for applications is 14th November 2014. www.coachandbusweek.com
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With our combined print, digital and online packages at one all inclusive price Contact: Ian Gillis T: 01733 293484 E: ian.gillis@coachandbusweek.com
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Merseytravel is leading the way as the strategic transport advisor to the Liverpool City Region Combined Authority. Focussed on delivering a first class transport network, working with partners and operators, we are developing vital transport projects that are transforming the regional economy by improving connectivity within the city region and beyond. Bus travel accounts for over 75% of all public transport journeys in Merseyside, with nearly 140 million journeys each year. Putting transport at the heart of a thriving economy is the core of Merseytravel’s business – and that is where you come in. This newly created role offers the exciting opportunity to lead in the development of the City Region Bus Strategy, resulting in a modernised reformed bus network, shaping the future of bus travel to achieve increased patronage and the best possible passenger experience. This role will ensure that Merseytravel maximises relationships with partners to get the best deal for customers and delivers a bus network to be proud of. Providing strategic leadership you will manage all aspects of the service and ensure excellence in delivery by identifying and deploying innovative and progressive approaches. Stretching industry standards, you will ensure that services are customer-focussed, using cutting-edge solutions that deliver value for money. If you have a proven track record in transforming and shaping quality, customer focussed bus services, we want to hear from you. For an informal discussion please contact David Brown, Chief Executive at Merseytravel (tel 0151 330 1101) and to obtain an information pack and application form please visit our website – www.merseytravel.gov.uk Closing date for applications is: Monday 3 November 2014 @ 4.00pm Completed application forms should be can be emailed to: vacancy@merseytravel.gov.uk
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RECRUITMENT & PEOPLE DEADLINES Booking: Monday 5.00pm Full artwork: Monday 5.00pm CONTACT Ian Gillis T: 01733 293484 E: ian.gillis@coachandbusweek.com
Stagecoach takes on five Prince’s Trust apprentices
Stagecoach has employed a group of new apprentices at its UK Bus division through a partnership initiative with The Prince’s Trust. Up to seven young people are to benefit from the Stagecoach bus engineering apprentice scheme, with five already having taken up their posts in the west of Scotland. The five recruits were recently welcomed to the company by Stagecoach Group Chief Executive Martin Griffiths. The group, who were previously unemployed, were offered apprenticeships after taking part in The Prince’s Trust ‘Get into’ programme, which involved a three-week training period at GTG Training in Glasgow where they covered areas such as mechanical and electrical engineering, body repair, general maintenance, health and safety and employability skills. Seven of the young people then attended 10 days of work experience with
Stagecoach Group Chief Executive Martin Griffiths (left) and Daljit Singh from The Prince’s Trust with the new Stagecoach apprentices Stagecoach West Scotland. At a celebration day in Glasgow to mark the end of the project in September, Stagecoach announced
DANS LUXURY TRAVEL Daytours • Excursions • Coach Hire
Scheduling Operations Assistant/ Traffic Manager (CPC and Experience Essential) Must have a full PSV driving licence. Good rates of pay and conditions. East London area. Apply to Dan Brown, Managing Director 0208 505 8833 info@dansluxurytravel.com
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it was offering apprenticeships to all of the employees who undertook work experience with the company.
Five of the group - Garry Thomson (23), Jordon Tennant (20), Regan Smith (16), Declan Jack (18) and Michael Alcroft (20) - have already started their apprenticeships, based at Kilmarnock, Ayr, Ardrossan and Glasgow depots at Stagecoach West Scotland. Stagecoach Group Chief Executive Martin Griffiths said: “I am absolutely delighted to welcome our new apprentices into the company. “We offer one of the best apprenticeship schemes in the bus industry and we hope it will be the start of a rewarding new career for this group of employees. “The Prince’s Trust makes a huge difference to people who may have been through some tough times earlier in life and we are proud to join the important work they do to help give people opportunities for a better future.”
Bus Drivers Due to additional winter services operating in Guernsey, CT Plus Guernsey Limited is currently recruiting bus drivers who are interested in driving for our Buses.gg service. If you have a full, PCV licence and are interested in working from our depot in Guernsey, we would be delighted to hear from you. We are able to provide local affordable housing for drivers. For an application pack please contact Jenny Down on 01481 700456 or jennydown@hctgroup.org
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