Wednesday July 25, 2012 Issue 1046 | ÂŁ2.95 www.coachandbusweek.com
COACH:
Formal warning for Linburg as O-licence increase granted p8
TECHNOLOGY:
TAS uncovers true cost of Audio Visual announcements p24
BUS:
First's Barnstaple depot to close after OFT referral p4
PEOPLE:
Alex Perry appointed new MD of Arriva Midlands p62
for recruitm
JOB ADVE ent EVERY WERTS EK
Euro 6 at the heart of MAN's IAA show stand
RECRUIT N
OW
p18
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THIS WEEK
Coach & Bus Week, First Floor, 3 The Office Village, Cygnet Park, Forder Way, Hampton, Peterborough PE7 8GX Switchboard 01733 293240 Fax 0845 280 2927 Web www.coachandbusweek.com Distributed by COMAG
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www.coachandbusweek.com ISSN: 1351-3877 © 2012 Coach and Bus Week Ltd. No part of this publication may be reproduced in any form or system or in any means without the written permission of the directors. This is considered a breach of copyright and action will be taken where this occurs. This magazine must not be lent, sold, hired or otherwise disposed of in a mutilated condition or in any authorised cover by way, or by trade, or annexed to any publication or advertising matter without first obtaining written permission from the directors.
A slippery toll road
I
’m in full agreement with the FTA (see p8) about being concerned over the government’s plans to pay for much-needed improvements to the A14 by turning it into a toll road – it certainly is a slippery slope, which could set a dangerous precedent. Unfortunately, precise details of the scheme appear to be thin at this stage and for the mass media, a ‘high profile sporting event’ is deemed to be a far sexier story rather than a key transport artery. On that note, cynics may conclude the timing of the announcement was deliberate. In traffic volume terms, it’s easy to draw parallels with the success (or otherwise) of the M6 Toll. However, I believe that ignores the fact Birmingham is an important container terminal and hence the trucks can’t really bypass the place. Of course, there’s also the far from small matter that tolling hits operators in the pocket, particularly haulage where margins are notoriously tight.
Back to the idea of tolling, we may utter our disgust at being ‘robbed’ while in France but we still pay – it’s the only way if we’re to get there quickly. Yet in the UK, toll roads remain the exception rather than the rule. A matter rarely aired by their plaudits is they seem to cause rather than relieve congestion – Dartford is a shining example. Yet for a 20-mile road, the toll is realistically going to be vastly higher than the £3.70 (for coaches & HGVs) to drive along the A282. The M6 Toll currently charges £11 for 27 miles. Sadly, the A14 doesn’t offer realistic alternatives (A428 excepted at a pinch). On a bus note, I’m not surprised First is to shut Barnstaple depot. Sadly, the OFT declined CBW’s invitation to comment. Well done to Western Greyhound which has immediately stepped into a small part of the breach. Our thoughts are with all staff affected by the news. Gareth Evans Editor
CONTENTS 4
24
34
The latest from across the coach and bus industry in the UK
12
Talking Buses: a summary of TAS’ AV cost analysis for Guide Dogs
28
A look at suppliers of passenger comfort and entertainment
1,000 new buses for Signapore: 550 Volvo Wrights and 450 Citaros
16
All the latest vehicle deliveries in operators’ yards across the country
30
Yellow Buses driver carries Olympic torch on streets of Bournemouth
Arriva Midlands officially opens its new Shrewsbury Garage
18
Backhouse Jones: how not to get caught out by the new Cookie law
32
A lighthearted look at the industry. Plus Gareth’s Diary!
The rundown on MAN’s newest technology ahead of the IAA show
A Merseyside Transport Trust’s open top Atlantean in Southport
All the latest people moves from across the industry
News
International News News Focus MAN at IAA
Insight
Deliveries
Legal Update
The Big Picture
Essential Guide
42
Drivers’ News
61
Last Stop
62
People
The opinions and views expressed by authors and contributors within Coach & Bus Week are not necessarily those of the Editor or its publisher Coach and Bus Week Ltd.
www.coachandbusweek.com
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4 | COACH & BUS WEEK | July 25, 2012
nEWS
“It proves AV is not expensive. Buses can be equipped with the technology for as little as £2,100 each or £58m for every bus in the UK.” David Cowdrey Guide Dogs
BriEfly Pupils in East Yorkshire who receive free bus passes could face a 10-day ban if they repeatedly misbehave on journeys. The new policy means normal suspensions will cover up to 10 school days but could be extended. Alison Michalska, the council’s Director of Education, said the new formal policy was necessary because while withdrawing transport from fare-paying pupils was straightforward, similar actions against pupils entitled to free transport was more legally complex because of child welfare issues around school attendance. A Luton Borough Council minibus driver has been charged with neglect after allegedly leaving an ailing woman in her 80s locked in her bus overnight. The passenger, who has Alzheimer’s disease, was discovered alone and confused at the bus depot in Luton after spending 14 hours trapped on the bus in April. A police spokesman said: “We, on behalf of Thames and Chiltern Crown Prosecution Service, have charged a woman with neglect contrary to Section 44 of the Mental Capacity Act.” Susan McLaughlin is due to appear before magistrates on August 8. INIT has been named as the general contractor in a project for a joint tendering group led by Rheinbahn AG Düsseldorf. INIT will set up a TETRA trunked system and install a new Intermodal Transport Control System (ITCS) for the group. This is the largest single order INIT has ever received and is expected to exceed €35m. In addition to Rheinbahn AG Düsseldorf, three additional transport companies, which are represented by VIA Verkehrsgesellschaft, form part of the tendering group. These transport companies carry around 1.3m passengers daily in the Rhine-Ruhr region. The Karlsruhebased supplier for ITS technology will provide the control centres of the four transport companies as well as over 1,000 buses and trams with hardware and software. When completed the TETRA trunked system about 2,000 radio subscribers will be able to communicate with each other. www.coachandbusweek.com
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Insight p24
First to close Barnstaple depot Western Greyhound registers additional journeys on competing Bude to Exeter corridor First Devon and Cornwall announced on Monday (July 23) plans to discontinue its bus services in the North Devon area, including closure of the Barnstaple depot. The company also confirmed it has started the collective consultation process with trade unions on the possibility of redundancies. First said its bus services in North Devon have underperformed for a number of years, despite the introduction of a variety of marketing and promotional initiatives. The company says it is now faced with extra cost pressures due to the economic climate and cuts in external funding and routes are now being discontinued in order to ensure the long term sustainability of operations elsewhere. The operator also said a range of alternative options, including the potential sale and transfer of employees and assets to Stagecoach Group plc were fully explored. That option will no longer go ahead following the Office of Fair Trading’s (OFT) announcement on July 10 that it was referring the case to the Competition Commission. Giles Fearnley, FirstGroup’s
Managing Director of UK Bus, said: “We understand this news will be distressing for employees affected by the decision and that it will similarly cause our customers in the area some concern. We apologise and will be supporting affected employees over the coming months, as well as working with Devon County Council on the future of bus services in the area. We will give customers ample notice of the date our services will cease to operate in North Devon. “We will be working hard to minimise the extent of redundancies, trying to redeploy people where possible. We would like to take the opportunity to stress the decision to close the North Devon operation is a business driven one and does not reflect on the effort or individual performance of the employees in North Devon.” Furthermore, Mark Howarth, Western Greyhound’s Managing Director, has announced that Western Greyhound has registered additional journeys on the Bude to Exeter corridor which is currently operated by both Western Greyhound and First’s North Devon business. He told CBW on Monday: “Following today’s announcement by First that it was to discontinue its bus services in the North Devon area, including the far flung X9 Bude
First and Stagecoach had competed head-to-head in Barnstaple. A bid from Stagecoach to buy First’s North Devon operations was recently withdrawn
– Okehampton – Exeter service, we have registered additional journeys on our common 599 Bude – Okehampton – Exeter service. Currently, Western Greyhound operates two round trips daily. This will increase to four round trips on Mondays to Saturdays and two on Sundays. The increase will generally cover the journeys at times currently operated by First and will enhance the broadly hourly service between Okehampton and Exeter. “This is an exciting increase and ensures passengers on this corridor are not affected when First withdraws its service. Western Greyhound will be recruiting a number of additional drivers at its Bude outstation to cover these additional journeys. Passengers will also benefit as there will now be inter-availability of return tickets on all journeys between Bude, Okehampton and Exeter allowing much more flexibility in travel” Fearnley added: “We are progressing our strategy to reposition and rebalance our UK Bus portfolio to restore operating margins and help facilitate improved growth and returns. The decision by the OFT to refer our proposed sale of our North Devon operations, where we had a uniquely high degree of overlap with Stagecoach, was disappointing. We are confident, however, of future successful transactions in the coming months as a number of potential bidders exist in the markets where we have identified other businesses for disposal.” On Monday (July 23) First Devon and Cornwall began its official consultation process with affected staff. This will include offering opportunities in other areas. The timescale for closing the business will be confirmed once the consultation with the affected employees has been completed. The First North Devon business comprises of the depot facility in Barnstaple, a fleet of around 30 vehicles and 10 routes (Services 1, 2, 3, 5/5C, 8 (summer only), 30/30C, 31, 32, X7 and X9. The OFT declined to provide additional comment on the case.
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July 25, 2012 | COACH & BUS WEEK | 5
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New bus and lorry testing facility for Dorset Dorset-based bus and coach operator Damory Coaches has moved to new premises at Pimperne following a £500,000 refit and refurbishment. The stateof-the-art equipment and new additional inspection pit next to extended existing pits will be made available to heavy commercial vehicle operators when not used for VOSA-compliant inspections on the 70-strong bus fleet based at the facility. Steve Hamilton, Engineering Director for Damory, said that the investment, which also includes a new, eco-friendly bus and chassis wash facility, along with the latest energy efficient lighting and heating systems, will enable the 18-strong engineering team to not
Unite accepts driver bonus payment London bus workers will now receive additional payments for working during the Olympics, removing the threat of disrupted services by strike action. TfL welcomed news confirming Unite’s membership accepted the pay offer from bus companies for bus workers affected by the event. The pay deal was reached after the Mayor secured £8.3m from the
only ensure that high standards of maintenance are sustained for their own fleet, but also for lorries and trucks owned by regional haulage companies. At the official opening, Andrew Wickham, Managing Director for the Go Ahead Group-owned bus and coach companies in the South, said the practice of making
engineering facilities available has been proved a success with other bus operators including its sister company Plymouth Citybus. “We are delighted to invest and remain fully committed to offering a safe, reliable transport network with the backing of a very dedicated team of drivers, engineers and support personnel,” he added.
(L-R) Andrew Wickham, Area Engineering Manager Kenny McDonald and Steve Hamilton at the new premises at Pimperne Olympic Delivery Authority to give to the bus companies to help them settle the dispute. Staff will get a payment of £27.50 each time they complete a duty over the 29 days of the 2012 Olympic and Paralympic Games. The average number of duties workers will complete will be 21, meaning most workers will get a £577 award. TfL has also agreed to share any additional bus fare revenue generated during the Games which it proposes to split 50:50 with bus operating companies, on the condition it is passed on to bus staff, following the Games. TfL’s MD of Surface Transport
Leon Daniels said: “As the Capital prepares for this event, TfL and the Mayor sought to bring Unite and the companies together and we are pleased they have resolved this.” Unite’s Peter Kavanagh said: “Bus workers finally have a fair deal which recognises their contribution to keeping London moving over the Olympics. Strike action is always a last resort but for those who say it achieves nothing, we say just look at London’s bus workers. They would have been offered nothing by their employers and TfL would have done nothing unless bus workers took action to force them round the negotiating table.”
Van Hool breaking ground in Macedonia Van Hool is building a new bus and coach production facility in Skopje, Macedonia. A ground breaking ceremony has taken place on the site and was attended by the Prime Minister of Macedonia, Nikola Gruevski, a number of local dignitaries and Filip Van Hool, Executive Director of Van Hool. The decision to build a production facility in Macedonia was taken in January this year. Preparations are going according to plan and the first vehicles are scheduled to leave the factory in the second half of 2013. Van Hool, the Belgian independent bus, coach and industrial vehicle manufacturer, employs over 4,000 people across the globe and has firmly retained its manufacturing in its homeland. It has two major production facilities at Koningshooikt and Bree in Belgium.
Filip Van Hool with Macedonian PM Nikola Gruevski
www.coachandbusweek.com
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1,000
nEWS › BUSeS
The number of buses on order for ComfortDelGro-owned SBS Transit in Singapore
BriEfly Network Warrington launched a new direct bus service, X99, from Warrington Bus Interchange to Walton Hall Gardens on July 22. MD David Squire said: “The new service runs half hourly for most of the day, between the Interchange and Walton Hall Gardens on Sundays and Bank Holidays right through the school holidays until September 9.” Coventry taxi drivers have criticised the City Council after being barred from a city bus lane. The lane, introduced in Stoney Road, Cheylesmore, aims to prevent motorists from using residential streets as a rat run. But taxi drivers say being banned from using the lane, which restricts traffic to a one-way system, has caused more congestion and traffic jams. TfL has announced tender results for new contracts starting between April and June 2013. Route 67, currently run by London General, is to be operated by Arriva London North with new double deckers. Route 106, run by Stagecoach East London, will also be operated by Arriva London North with new double deckers. Route 230, currently Stagecoach, is to be run by Arriva with new double deckers. London General is to take over Arriva London North’s route 327 and route 491 with new single deckers – although only a solitary new bus will be used on the 327. There are 17 new contracts altogether. The awards include 28 new and five existing hybrids.
Mixed picture for UK bus profits New TAS survey finds revenue falls by up to 6% in real terms, as workforce is cut by over 4%. Revenue trends offer worrying signs for the future Profits in the UK bus industry fell in 2010/11, bringing to an end a run of three consecutive years of improvement, according to new analysis published this week by TAS Partnership. The 124-page report, Bus Industry Performance 2012 presents the results of its annual analysis of 118 local bus companies around the UK, in what is the 21st year of the firm’s Bus Industry Monitor project. The report says operators have continued to control costs, with increases well below inflation, but revenue growth was also well below inflation – implying a sharp real-term fall in all the markets outside London. Turnover across the companies analysed increased by just 1.9%, reaching £5.14bn. Operating costs rose by 2.3% to £4.75bn. Operating profit was £388.7m, 2.3% higher than in 2009/10. Operating margins fell to 7.6% (2009/10: 7.9%, 2008/09: 7.2%). The fall in profits was mainly driven by sharp reductions in London, and companies outside the capital saw operating profits rise. However, revenue growth was virtually non-existent, as turnover was just 0.3% higher at £3.39bn,
while operating costs fell by 0.8% to £3.05bn. Operating profit was 12.4% higher at £335.6m, and operating margins improved to 9.9% (2009/10: 8.8%). Author Chris Cheek said: “There are worrying signs in these figures, particularly on the revenue front – a 2.2% real-term fall for companies in the deregulated market contrasts sharply with consistent rises across the industry as a whole over the previous five years. In the current economy, it could take years to make this up – especially given the recent cuts in public spending.” Two Stagecoach companies, Midland Red South, which trades as Stagecoach Midlands (27.8%) and the Busways operation in Tyne & Wear, which trades as Stagecoach North East (23%), were
Swindon-based Thamesdown is the UK’s third most profitable bus company, according to TAS
the most profitable companies in the country. Third came municipal Thamesdown Transport - last year’s UK Bus Operator of the Year – on 21.2%. First West Yorkshire came fourth, on 20.6%. Stagecoach also owned the two biggest loss-makers - Islwyn Borough Transport, part of Stagecoach in South Wales (20.2%) and East London Bus & Coach (11.9%), with First following with its Devon & Cornwall company on 9.3% and Glasgow No 2 business on 7.3%. Looking at operating costs, the document reports on the second successive real-term fall. In nominal terms, costs rose by 2.3% nationally against an inflation rate of around 5%. Measured against the RPI, costs fell by 2.8% in real terms. This came despite an 18% real rise in diesel prices during the year, which meant the workforce bore the brunt of the economies. The total employed by the 118 companies fell by 3.1% (around 3,100 jobs). However, this disguised the fact the companies outside London cut their workforce by 4.6% (3,400) which was then offset by a 300 rise in London. Largest proportional cuts were in Wales (6%), Yorkshire (4.8%), Scotland (4.6%) and the West Midlands (4.3%). Outside the capital, unit labour costs stayed steady in real terms for the third year in a row, averaging £24,973. In London, unit costs fell back by 0.7%, to stand at £36,558.
www.coachandbusweek.com
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£350m 0.89% The cost to the insurance industry per year of pre-planned crash scams
The amount fitting AV technology would add to the current running costs of a double-decker bus
Plaxton open days with a sporting theme
The deregulated market of the West Midlands contrasts starkly with that seen in other parts of Europe
Centro look to the continent to tackle congestion Transport professionals from across Europe are joining forces with Centro in an attempt to cut carbon and boost the economy. The West Midlands PTE will share ideas with counterparts from Italy, Czech Republic, Poland, Spain and Netherlands as part of the Involve project which aims to find ways to reduce congestion and improve links to jobs. Delegates will be shown the West Midlands’ green schemes including Birmingham Interconnect project and Local Sustainable Transport Fund schemes as part of the threeyear initiative. Centro staff will examine ways to tackle congested roads, which it is said, costs the region more than £2.3bn each year. Rafael Cuesta, Centro’s Head of Strategic Development, said: “It is often overlooked how transport plays a significant role in supporting our region’s economy by connecting people to jobs, training and education. And by working with other countries we can find new ways of working and hopefully pass on some of our own ideas.” The scheme was made possible by the Interreg 4C programme and co-financed by the European Regional Development Fund. More information on Centro can be found at www.centro.org.uk
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July 25, 2012 | COACH & BUS WEEK | 7
As a tribute to what’s shaping up to be a great summer of sport, Plaxton Coach Sales Centre is keeping with the sporting theme for its annual Summer open days, hosting the Plaxton Sporting Challenge event on August 8 – 9 at the Anston facility. With development work on the site, part of a significant investment
by Alexander-Dennis, still in progress, the event gives customers an opportunity to see the relocated Sales Centre and the wide selection of new and used vehicles on display. “It’s been an interesting year for us,” explained General Manager – Retail Coach, Mick McElhone. “Even with work still ongoing, we’re pleased to be able to offer customers the opportunity to see what we’ve been doing and gauge an idea of what the facility will have to offer when the work is complete later this year. It’s often been said that sales is a challenge so it seemed appropriate to keep with the sporting theme for this event!”
SHARE WATCH
Industry share prices at the close of the Stock Exchange on Monday, July 23. Rotala saw the greatest proportional rise while Optare experienced the biggest proportional drop. Most figures obtained from www.iii.co.uk
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Service buses are also on offer at Plaxton’s Anston facility, as seen here at the March 2012 event
Help needed to create industry-�irst website CPT is in the process of creating a new ‘one stop shop’ website for young bus users and is inviting all UK bus operators to get involved. The new website will aim to raise awareness and promote the key values and benefits of bus travel to young people. This is in direct response to a personal request from Transport Minister Norman Baker and recent government findings which reveal that more effort is required to get young people on to buses. The as yet unnamed site, which has a provisional autumn launch date, will help visitors find who
their local operator is and local timetable and route information, along with details of best value fares/tickets and how to purchase them. There is no other single site which offers all of this information on bus travel in the UK and feedback from Youth Parliament and a recent Passenger Focus report supports that there is a real gap in the market for it. For the site to be able to act as a reliable and comprehensive source of information, CPT is inviting all UK bus operators to get involved and share information through it. If you are interested in becoming part of this industry-first initiative, contact CPT’s Deputy Director of Communications Christopher Nice on chrisn@cpt-uk.org or 020 7257 2521. He will talk operators through the finer details and requirements.
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FTSE 100
5,533
Index: Year High: 6,103 Year Low: 4,791
-129 on last week
www.coachandbusweek.com
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8 | COACH & BUS WEEK | July 25, 2012
nEWS › coaches
BriEfly Three schemes in the south of Scotland worth nearly £70m have moved a step closer as the Scottish Government announced details of the bidding process to build them. Four companies will bid for the £21m Symington to Bogend Toll scheme, which will introduce two flyover junctions on the A77 south of Kilmarnock. A shortlist has also been selected for the £26m A75 Dunragit Bypass which will provide three miles of road past the village between Stranraer and Glenluce in Dumfries and Galloway. According to the Herald newspaper, a formal tender notice for the Hardgrove to Kilnmount scheme in Dumfriesshire will be issued at the end of the month. The FTA is concerned the government’s decision to give the green light for tolls to be introduced on the A14 could set a precedent for the future. While the FTA welcomes the investment it is concerned that by allowing tolling on existing roads, it could lead to further tolls being implemented on additional routes. Malcolm Bingham, FTA Head of Road Network Management Policy, said: “FTA is worried that operators who have to use the A14 will be forced to pay this toll.” The proposal means drivers would be charged to use a 20-mile expanded section of the A14 through Cambridgeshire. The proposed £1.5bn upgrade is planned to begin by 2018. Stagecoach has completed its acquisition of Coach America. As previously announced, nine firms and related assets and liabilities have been acquired for US$134.2m. The figure could be adjusted based on the working capital of the acquired business. US$3.0m of the US$134.2m is being held in escrow pending the finalisation of working capital adjustment. Also, the vendor had the option to sell certain coaches to Stagecoach for a sum of up to US$25.6m. To date, Stagecoach has bought a further 12 coaches for of US$2.9m. The Sellers retain the option to sell vehicles to Stagecoach for the balance of the potential cash consideration (i.e. up to the US$22.7m). www.coachandbusweek.com
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Formal warning for Linburg Touring O-licence increase granted but inconsistencies found in record keeping for driver travelling time Linburg Touring has been issued with a formal warning by the Traffic Commissioner (TC) for the North East of England. The company, which operates coach services from and around Sheffield and Derby, as well as local bus services, was issued the warning on July 11 at a Public Inquiry (PI) in Leeds. The North East TC Kevin Rooney called the business to the hearing after receiving reports from Vehicle and Traffic Examiners. During inspections of the operator’s records, the Examiners identified shortcomings and driver offences, leading to concerns about whether the company’s Director and Transport Manager, John Hadaway, had sufficient control and input into the transport operation. From an analysis of the operator’s tachograph charts, the Traffic Examiner found instances where some had worked for more than 4.5 hours without a break. She also identified that, on several occasions, drivers had failed to keep a record of the time they spent travelling. The Vehicle Examiner’s report concluded the operator’s maintenance facilities and systems were generally satisfactory but identified some paperwork on defect reporting was not available at the time of his visit. Hadaway told the TC he set up Linburg Touring Ltd in 1988 with a former colleague. The company operates on school contracts, conducts work for National Express and also engages in private hire business. The operator’s solicitor established that the procedures in place for keeping vehicles roadworthy was acceptable to the Vehicle Examiner, who made some recommendations on auditing paperwork around driver defect reporting. The Traffic Examiner explored the operator’s training records and
TC Kevin Rooney concluded fresh training was required for drivers driver correspondence, suggesting both offered evidence contrary to the interviews given by drivers that they had not received any training. The examiner accepted the paperwork indicated a suitable system was in place for monitoring the work of drivers. The Traffic Examiner confirmed that although the company’s drivers did not record time spent travelling to locations as required, they had not committed any other offences while doing so and therefore had not driven over their legal hours. Acknowledging this as a positive feature of the case, Rooney outlined that his concerns centred on whether Hadaway had hands on management of the business, in his role as transport manager. Hadaway confirmed he delegated responsibility for maintenance and drivers’ hours compliance to two individuals within his business, but that he retained overall control as Transport Manager and carried out checks on the work of those individuals he delegated to. The TC questioned the Transport Manager on his understanding of the regulations governing the work of his drivers and what training he undertook to update his knowledge. Hadaway explained he made use of published guidance but had not completed any formal training and was not a member of a trade organisation. On the instances where drivers had not kept a record of their travel, Hadaway advised the TC they had
moved onto new work and were unfamiliar with the procedures and that it was an ongoing battle to educate new drivers who joined the company. Turning to an application made by the company to operate extra vehicles – which was also called to the hearing – Rooney stated he had to be satisfied the business could cope with that additional responsibility, in the context their recent change in operation leading to illegal activity. Rooney concluded the company generally complied with the requirements to hold an operator’s licence but noted there were issues around consistency. He said: “The evidence of both of the Examiners indicated that there were sound systems in place but there were some issues with them not being fully used at all times. My concern is around driver training and I also feel some fresh training is needed for the transport manager.” The TC therefore directed that a formal warning would be recorded against the company’s licence. However, he took no regulatory action under Section 17 of the Public Passenger Vehicles Act 1981. The application to operate more vehicles – three in total – was also granted. The operator agreed to four undertakings, including a commitment to external audits of its maintenance and drivers’ hours records and the completion of mandatory driver training by the end of October 2012. The company is also required to ensure Transport Manager John Hadaway completes a refresher training course by the end of December 2012. “As Transport Manager, Hadaway has satisfied me that whilst he delegates the management decisions he still retains control and can still be said to be in continuous and effective management of the transport operation,” added Rooney. “I do however feel he would benefit from some updated training, given the number of changes in recent years.”
23/07/2012 21:59
“Where an employee works 100% of his time he is not necessarily assigned to an organised grouping of employees…” Ian Jones Backhouse Jones
Arrests after coach crash scam Operators are being warned about coach crash insurance scams. It comes after the Insurance Fraud Enforcement Department (IFED) arrested four men in Liverpool who are believed to part of a suspected ‘coach crash for cash’ scam. Detectives from the City of London Police-based insurance fraud unit arrested two suspects, aged 35 and 20, in the city, with another two having been picked up some weeks previously. The operations followed a referral from insurers, working with the Insurance Fraud Bureau (IFB), who became suspicious of a series of personal injury claims from a group of up to 30 people
who had all been travelling by coach to Belle Vue dog track, on the edge of Manchester. En-route on the M57 the coach driver was told to pull over by passengers who said the vehicle had been hit at the rear by a car. However, the coach driver said he had felt no impact. There was only superficial damage to both vehicles, but the group decided to cancel their trip saying they felt unwell and asked to be taken back to the pub where they had been collected. Before leaving the coach all of the group confirmed to the driver that they had been injured and gave him their personal details. Head of IFED Detective Chief Inspector Dave Wood said: “Crash for cash is costing the insurance industry hundreds of millions of pounds and is responsible for putting a higher price on every driver’s premium and posing a
New ‘Superfast 3’ service for Berry’s Coaches Berry’s Coaches is launching a brand new ‘Superfast 3’ coach service this Friday (July 27) which serves Taunton, Street, Glastonbury, Shepton Mallet, Frome, Warminster and Codford before heading to London. The family-run firm, which was established in 1920, operates from Taunton, Somerset. The service, which takes three hours from Taunton, will run each Friday, Saturday, Sunday and Monday, including Bank Holidays, and will pick up and drop off from the Town Hall in Glastonbury and
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Legal Update p30 safety risk to road-users. “The problem seems to be particularly prevalent in the North West and IFED making repeated arrests in the region are evidence of how determined we are to tackle this culture of criminality right across the country.” All four men were arrested on suspicion of conspiracy to commit fraud and questioned at a Liverpool police station, before being released on bail. As this issue went to press, it was confirmed charges have yet to be brought and that all suspects remain on bail. Police were also unable to name the coach operator concerned. Phil Bird, Director of the Insurance Fraud Bureau (IFB), said: “Fraud is not a victimless crime. As honest policyholders, we all pick up the bill for fraudsters. Pre-planned scams like this cost the industry £350m every year and the IFB plays a key role in gathering the evidence
against those who try to abuse the system. Working alongside IFED and other UK police forces, more and more fraudsters are facing the full force of the law.” IFED was set up with funding from the insurance industry to combat an area of criminality valued at £3bn per year, working out at £50 per policy holder. Since its January launch detectives have made more than 120 arrests across the UK, in particular targeting the organised crime behind car insurance fraud and opportunistic fraudsters who are submitting bogus claims to make some easy money. If you suspect anyone of committing insurance fraud, you can report them to the IFB’s free and confidential Cheatline on 0800 422 0421 or online at www.insurancefraud bureau.org/report
Crispin Hall in Street and travel to London’s Hammersmith Bus Station. The double-deck Van Hool coaches come with air conditioning and on-board toilets as well as host/hostess service providing a selection of sandwiches, snacks and hot and cold drinks. Adult singles are £17, day returns £18 and period/weekend returns £23. A child return is £9 while a senior return is £15. For more information visit www.berryscoaches.co.uk
Berry’s operates its Superfast services using Van Hool double deckers
www.coachandbusweek.com
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nEWS
Volvo introduces web-based fleet telematics tool The operator is able to follow each bus’s location and receives comprehensive feedback Volvo Buses is introducing a new Web-based tool designed to give bus operators better control over their vehicles’ fuel consumption and allow them to tailor maintenance to meet individual needs. “With Volvo Bus Telematics we are taking yet another step forward in giving our customers new opportunities for reducing their costs and improving their operational efficiency. At the same time they get an excellent tool for reducing climate and environmental impact,” said Per Carlsson, President Volvo Bus Corporation.
Focus on Fuel consumption Among other things, Volvo Bus Telematics gives the operator comprehensive feedback on how each bus is being driven and how much fuel it consumes under various operating conditions. This information can be used to trace any discrepancies that might occur and also as the starting point for driver training courses that focus on safe, fuel-efficient and environmentally optimised driving.
control oF the entire bus Fleet The operator can chart each bus’s
location on a map and identify the driver, see where the bus has stopped to pick up passengers and whether it is within its designated area. Volvo Bus Telematics also shows the current status of parameters such as axle load and relays information about any warning lamps that may be activated in the instrument panel. This detailed report of each individual vehicle’s driving profile helps the operator in analysis and driver training.
needs-tailored maintenance means more time on the road Using this detailed on-board information, bus maintenance can be optimised in response to individual needs. The information is automatically registered and the service schedule is modified to match. This means that the bus’s availability – its uptime on the road – is maximised, while at the same time avoiding problems and repairs. In order to simplify planning, the time required for service is also calculated, along with the parts needed. What is more, Volvo Bus Telematics displays any fault codes that arise and gives the mechanic detailed information that makes it easier to prepare in advance for any repairs that may be required.
the firm’s 1954-built daimler no.3225 next to its modern counterpart www.coachandbusweek.com
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volvo bus telematics – Functions in brieF Fleet Management: n Reports on fuel consumption,
CO2 emissions, driving times, driven distances, engine revs, idling times, speed, standstills etc. n Alerts if anything untoward occurs, for instance a drop in oil pressure, excessively high axle load, excessive engine temperature etc. It also provides information about the bus’s status at the time of the fault. n Shows how the bus has been driven, including information about such parameters as acceleration, braking and cornering. n Displays the bus’s current and previous locations. Also indicates when the bus is driven into or out of a defined area, a feature known as Geofencing. Vehicle Management: n Optimised maintenance planning – tailors servicing to suit the bus’s operational conditions. n Shows major fault codes, making it easier to prepare in advance for workshop repairs. n Parts list showing all the components needed for servicing the vehicle, as well as the time needed for the work. n Overview of the entire vehicle fleet’s servicing requirements, or broken down at depot level. Reports showing estimated parts needs in the future. Comprehensive log of servicing, with the possibility of storing comments.
National Express West Midlands (NXWM) marked the end of buses having access to Birmingham’s Corporation Street with a special vintage bus trip for staff with friends, family and representatives from Bus Users UK. The firm’s 1954-built Daimler no.3225 (‘MOF225’) heritage bus, which carries the old Birmingham Corporation livery, was the last to roll down the once important city centre bus artery. As previously
reported, the street is being pedestrianised to make way for the controversial new Midlands Metro tram extension project. The trip was complete with vintage tickets and a traditional ticket inspector. To mark the closure of Corporation Street the NXWM also offered members of the public free vintage bus rides between 1500 and 1700 on Saturday for shoppers. Peter Coates, Managing Director of NXWM said: “Corporation Street has been home to West Midlands buses since the early 1900s and has been the first sight of the city for the hundreds of millions of passengers who have alighted there. I am delighted that so many people joined us on the vintage bus and took advantage of the trips we ran throughout the day.”
everyday beneFit For customers Volvo Bus Telematics was developed by Volvo Buses in close co-operation with customers. It is based on more than 20 years of experience with various telematics solutions. “The in-depth knowledge we have of our customers’ daily operating reality allied to Volvo’s experience in the field of telematics has resulted in a user-friendly, flexible and standardised tool generating true benefit in everyday operations,” says Per Carlsson. standardised solution with a variety oF Functions Volvo Bus Telematics consists of two standardised modules – Fleet Management and Vehicle Management. The former includes features such as reports on fuel economy and climate impact. The latter is used for maintenance planning. The modules are available for new and existing Volvo buses and most relatively new buses of other makes. By signing a monthly subscription the customer gains access to a wide variety of information via PCs with internet links.
Vintage send off for Corporation Street
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12 | COACH & BUS WEEK | July 25, 2012
nEWS › international
Singapore orders 1,000 new buses SBS Transit to boost fleet with 550 Volvos for Singapore and 450 Mercedes-Benz Citaros SInGAPORE ComfortDelGro-owned operator SBS Transit has ordered a staggering 1000 buses – 550 Volvo B9TLs and 450 Mercedes-Benz Citaros. The Volvo order comes after the company acquired 150 B9TLs in 2009 and a further 300 in 2010. They are all being supplied with Euro 5 engines and Wrightbus CKD aluminium body kits. The chassis are being built in Volvo’s Boras plant and the finished buses assembled in Singapore. Deliveries are scheduled to commence in January 2013 and completed by 2015. SBS Transit CEO Gan Juay Kiat said: “We have been renewing our fleet since 2006 to provide our commuters with a more comfortable and safer ride. The needs of passengers in wheelchairs are not forgotten as all our new buses come equipped with a wheelchair ramp. Our new buses will also be fitted with Euro 5 engines even though this is not a regulatory requirement until 2014.” “This order once again underlines the strong relationship built up between SBS Transit and Volvo Buses over many years of close partnership,” said Steve Hedouin, Volvo Buses’ Singapore General Manager. “The quality provided by the B9TL chassis combined with Wrightbus bodywork provides SBS Transit with an environmentally advanced
solution which is fuel-efficient and reliable, best suited to Singapore’s demanding operations. This, together with Volvo Buses’ commitment to offer world class service and parts support provided the winning formula.” Meanwhile, Daimler Buses announced it has secured an order for further Mercedes-Benz Citaros for delivery beginning this autumn through until the end of 2015. SBS Transit placed an initial order for 300 Citaros in April 2011; the last of these buses are currently being delivered. Similar to the initial order, these Citaro buses also meet the Euro 5 emission standard. They are to be built at the EvoBus plant in Mannheim. The new order is the largest ever for Citaros in Asia, which Daimler said underlines the Citaro’s claim of being the most successful urban bus of all time, with more than 33,000 units produced over
www.coachandbusweek.com
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13 years. Head of Daimler Buses Hartmut Schick said: “SBS has ordered a total of 750 Citaro buses. An order as large as the most recent one offers strong proof our buses deliver outstanding quality, as well as great environmental compatibility and reliability. We’re very proud to be able to play such a key role in the local public transport system of one of the most important major cities in Asia.” The vehicles are first-generation 12m Citaro lowfloor buses with two
The Mercedes-Benz Citaro will be to the traditional body styling
China develops new type of electric bus compressor CHInA SORL Auto Parts, Inc. a Chinese supplier of brake and control systems to the global commercial vehicle industry, has announced a new generation of electric air brake compressors for use in electric buses. Huaping Wang, Chief Engineer of SORL, said: “Our recent research and development efforts have been focused on developing
The Volvo B9TLs are to be supplied with Wrightbus CKD aluminium body kits
specialised systems for new energy vehicles mandated by the Chinese government. We believe our innovations position us well as a leader in this emerging segment, enabling us to meet the evolving demands of our customers. SORL supports the State initiative to reduce emissions and drive the shift to more environmentallyfriendly new energy vehicles.”
Air brake compressors used in traditional vehicles are powered by an internal combustion engine. SORL’s new generation of electric air brake compressors are powered by an electric motor, thereby increasing fuel conservation and reducing pollution. The new compressors have an extended life as it’s easier to make them start or stop working. An electric air compressor is a vital for all electric buses with an air brake system. The new compressors have completed all quality and performance tests and are currently
doors. Each has 13 priority seats. Due to Singapore’s humid tropical climate, all vehicles are equipped with powerful air conditioning. They are also equipped with internal and external CCTV. Mechanically, they are powered by Mercedes-Benz BlueTec diesel technology and meet the Euro 5 emission standard. Commenting on the Citaro order, Gan Juay Kiat, said: “Our passengers are highly satisfied with the high level of comfort the Mercedes-Benz buses are offering. For SBS, the Citaro has not only proven its reliability but also its environmental soundness and its cost efficiency. So it was the natural choice when we opted for the further renewal of our bus fleet.”
SBS Transit operates more than 250 bus routes in Singapore and has a total fleet of around 3,000 buses. The company covers 75% of all bus services in the city, including feeder, express, and premium routes. Volvo has supplied over 2,000 buses to Singapore since 1981. Visit www.sbstransit.com.sg being evaluated by the major electric bus manufacturers. According to the plan, by 2015, the cumulative production and sales of pure electric and plug-in hybrid vehicles will reach 500,000 units. By 2020, the production capacity of pure electric and plug-in hybrid vehicles will reach 2 million units, while cumulative production and sales are expected to exceed 5 million units. Development of battery-powered and hydrogenpowered technologies will increase with the growing acceptance of new-energy vehicles globally.
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nEWS › REGIONAL
REPUBLIC OF IRELAnD
Bus Eireann has introduced a new bus route to Cork and in addition, the firm has introduced 15 new vehicles to its Cork fleet, all of which are equipped with free Wi-Fi. The changes were approved by the National Transport Authority and took effect on Sunday (July 22). The new 215 will connect Cloghroe, Tower, Blarney, Blackpool, the city centre, Ballinlough Road and MahonPoint. It replaces route 224 from Cloghroe to the city centre and the eastern section of route 210 between the city centre and MahonPoint. The 215 will operate on a 30-minute weekday frequency from 0635 to 2335hrs. On Saturday there are services every 30 minutes from 0735 to 2323 and on Sundays there will be hourly services from 0835 to 2335. Bus Éireann also introduced changes to service 216 which now connects Mount Oval in Rochestown to the Cork University Hospital (CUH) via the city centre and Glasheen Road. It replaces the western section of the 210 between the city centre and Glasheen Road. From CUH there will be services every 30 minutes from 0725 to 2255, Monday to Saturday. On Sundays there are hourly services from CUH from 0955 to 2255. Joe Fitzgerald, Regional Manager South, Bus Eireann, said: “These enhancements are being introduced in response to customer feedback for additional departures and more frequent services.”
SCOTLAnD
Lothian Buses has donated more than £56,000 worth of advertising on its 650-strong fleet to support its 2012 Charity of the Year, Lothian Autistic Society, which is celebrating its 20th anniversary. Earlier this year, Lothian Buses announced Lothian Autistic Society as its charity of the year partners for 2012. It is the first time the municipally-owned operator appointed a Charity of the Year to benefit from focused fundraising and awareness activities. Ian Craig, Lothian Buses MD said: “Lothian Autistic Society is an incredible charity carrying out great work. We wanted to raise awareness of Lothian Autistic Society and promote their key messages in and around Edinburgh. With a 650-strong fleet and more than 55 routes across Edinburgh and the Lothians, our buses have a strong presence in the Capital and www.coachandbusweek.com
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SCOTLAND NORTHERN IRELAND REP OF IRELAND NORTH WALES MIDLANDS EAST LONDON SOUTH EAST SOUTH WEST
are an ideal advertising platform. “ Welcoming the announcement, Michelle Keenan, Director of Lothian Autistic Society, said: ‘’This fantastic donation by Lothian Buses directly helps us to raise awareness of the impact that having a child with an autism spectrum condition has on the whole family, particularly as this is very often invisible to others.”
nORTH
Network Warrington achieved finalist status in three categories at the 2012 Warrington Business Awards on July 13. The municipally-owned company was highly commended in the Customer Service Excellence and Staff Training & Development categories and commended in the Business of the Year category. David Squire, Managing Director, said: “To have been shortlisted as a finalist in three categories was incredible; we were up against some tough competition on the night. In fact all the finalists demonstrated the quality of businesses in Warrington and we look forward to an even better showing in next years awards.” In addition, on July 15 the operator once again supported the Warrington Disability Partnershiporganised Disability Awareness Day (DAD) at Walton Hall Gardens. This year’s event marked the 21st anniversary of both WDP and DAD. Network Warrington provided a free shuttle bus from Warrington
Bus Interchange to the event and a low floor bus was on display with a member of its retail team on hand to answer questions about its services. Accrington-based operator Moving People has won a five-year contract to be the sole provider of transport to St Mary’s College in Blackburn. College principal Kevin McMahon said: “In this difficult economic climate it made sense to consolidate our transport to one supplier and in Moving People we have a company with proven quality, first-rate modern coaches and just the flexibility we require in this changing educational environment.” Stuart Coates, Director of Moving People, said: “We are delighted we have been chosen. We carry about 1,000 young people every day throughout East Lancashire with an age range from infants to young adults and we recognise that every one of them is a potential customer of the future.” The new venture allows St Mary’s to offer free transport to all students on college bus routes. Nexus is making changes to bus routes it provides in some parts of South Tyneside to “better reflect local demand for services.” The changes, from Sunday (July 29), will open up new travel opportunities and a better balance with services run by commercial operators Stagecoach and Go North
East in the borough. A revised hourly 558 service, combining the existing 558 and 559 services, will provide a new direct link from Heworth Interchange via Hedworth Lane and the Boldons to Cleaburn, Whitburn and Seaburn. In the Cotswolds Estate the existing 558 will be replaced by a change to the TB503 taxibus, which will in future run from South Shields town centre on its existing route through Laygate to Simonside, and then on a new route through the Cotswolds to Boldon Asda. This provides new hourly daytime links from the Cotswolds to South Shields, and from Simonside to Asda, while keeping most of the existing route. There will also be minor timetable changes to the 515 to make sure there is an even spread of buses on parts of routes that are shared. The changes mean the TB503 will no longer serve the Scotch Estate and Low Simonside, where passenger numbers have been very low over the three years it has run so far, and where there are alternative bus routes to main destinations.
MIDLAnDS
Plans for a new bus station in Worksop have moved forward after Nottinghamshire County Council bought a property on Newcastle Street to form part of the site. If the proposals get the go-ahead, the station will be built at the junction of Newcastle Street and Watson Road, next to the Queen Street car park and a few hundred metres from the current site. Richard Jackson, Chairman of the County Council’s Transport and Highways Committee, said: “I am delighted we are a significant step closer to being able to announce a new bus station for Worksop. We’ve been working closely with Bassetlaw District Council and bus operators for many years to find a suitable location in order to progress plans for a 21st century facility for the people of the town. Now that we have identified a site I, for one, can’t wait to see work begin.” Proposals for the new bus station are likely to go before the County Council for approval in the autumn. Bassetlaw District Council is a partner in the bus station and will contribute towards the running costs. The building is likely to be closely modelled on the bus station at Retford.
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Coach & Bus Week takes a look at the big issues where you live in our round-up of the regions. If you’ve got a local issue you’d like us to cover, contact James Day on james. day@coachandbusweek.com.
SOUTH EAST
Worthing-based operator Compass Travel has been awarded a contract by Brighton & Hove City Council to operate five routes in the Brighton area, starting on September 16. The independent bus company will operate the services with seven brand new Alexander Dennis Enviro200s, supplied by operatordealer Southdown PSV. Compass Bus Commercial Manager Barry King said: “We have put a lot of work into winning this tender package. Our pricing ensures the routes will be sustainable over the contract period, but there is incentive for us to grow the revenue and passenger numbers through service quality and our team of smart, dedicated drivers to build up good customer relationship.” Chris Chatfield, Managing Director, said: “We are delighted to be awarded this contract and to be given the opportunity of reintroducing another operator into the Brighton area.” Southdown PSV Managing Director Steve Swain commented: “Southdown PSV is delighted with
the award of another new bus order from Compass Travel. This is fantastic news for two independent West Sussex bus companies, as both will be celebrating milestones: “Compass has won its first contracts from Brighton & Hove City Council and Southdown will be supplying its largest ever order for new buses. Over the years we have supplied a number of buses to Compass Travel and we really appreciate their loyalty. We wish the whole team at Compass every success with this exciting new development to their business.” Additionally, Compass has recently ordered six Optare Solo SRs, directly from Optare, for its new East Sussex County Council contracts, amounting to a total investment of £1.5m in new vehicles. The following routes will be operated by Compass from mid-September: the 16/66 from Portslade to Hangleton Sainsbury’s, the 37B from Bristol Estate to Meadowview, the 47 from Brighton Station to East Saltdean, the 56 from Knoll Estate to Patcham (all Monday to Saturday) and the 57 from Brighton Station to East Saltdean (Sunday).
July 25, 2012 | COACH & BUS WEEK | 15
DATES FOR YOUR DIARY
The Bedford OB Get-Together is due to take place at South Cerney Airfield, near Cirencester between Friday and Sunday August 3 and 5
2012 n August 3-5 Bedford OB GetTogether. South Cerney Airfield, Cirencester, GL7 5QB. Contact the organiser Tim Wootton by email on tim@tjcs.freeserve.co.uk.
Visit http://www.bedfordob.com/
n August 25-26 Llangollen Railway Classic Transport Weekend. Llangollen, Denbighshire LL20 8SN. 01978 860979. www. llangollen-railway.co.uk n August 27 The National Association of Road Transport Museums gala day. The Transport Museum, Wythall, near Birmingham. www.wythall.org.uk n September 6 Association of Trainers AGM. Steele Road, Wembley Julia@asot.org.uk 01797 344251 n September 8-9 UK Bus Driver of the Year, Blackpool. Call competition secretary Bill Holmes on 01303 251462. www.bdoy.co.uk n September 9 Amberley Bus Show. Amberley Museum and Heritage Centre, West Sussex. www.amberleymuseum.co.uk
During a visit to Derby last week, Transport Minister Norman Baker MP met with staff from trent barton to learn about the firm’s 16-19 MANGO smartcard, which has clocked up 900,000 customer journeys since its launch in 2010. The Minister joined in celebrations to mark the milestone and also chatted to teenagers from local schools and colleges who use a MANGO card. As well as enabling users to get on the bus without fumbling for change, the pre-pay card offers a 35% discount on standard fares and can be topped up on line. Alex Hornby, trent barton Commercial Director, explained: “The Minister was very impressed by the scheme and he’s a keen supporter of initiatives that help young people get into the habit of using public transport.” Following his visit, Baker commented: “This innovative scheme is very welcome and might usefully be taken up by other bus operators. It is important the bus industry looks after, and caters for, younger customers. “I found my visit very worthwhile, and I was also interested to note the way individual routes on trent barton’s network are marketed.”
n September 10-11 CPT Scotland Annual Conference. Crieff Hydro Hotel, Perthshire, PH7 3LQ. Call CPT Scotland on 0131 2722150 or email conference2012@cpt-uk.org n September 16 Showbus. Imperial War Museum, Duxford, Cambridgeshire. www.showbus.com n September 20-27 IAA Commercial Vehicles. Hannover. +(00)49 30897842. www.iaa.de n October 14 Midland Red Centenary of the Reintroduction of Motorbuses. The Transport Museum, Wythall, near Birmingham. www.wythall.org.uk
n October 18 CILT Annual Awards for Excellence Dinner. London. 01536 740104. www.ciltuk.org.uk n October 21 The Very Best of London Buses. Brooklands, Surrey. Featuring 50 years of Routemaster buses. London Bus Museum. www.londonbusmuseum.com n October 23 CPT Coaching Conference. Volvo HQ, Warwick. Further details will be published in due course. Call CPT on 020 7240 3131. www.cpt-uk.org n November 6-8 Euro Bus Expo. NEC, Birmingham. 01926 834790. www.eurobusxpo.com n November 15 CPT Northern Bus Summit. Manchester Conference Centre. Details from contact CPT NW Regional Manager Phillipa Sudlow on phillipas@cpt-uk.org. n November 20 UK Bus Awards London Hilton Park Lane. www.ukbusawards.org.uk n November 20-21 ATCO Winter Conference 2012. Local Government Association House, London, SW1. Will include AGM. www.atco.org.uk
2013 n January 1 New Year’s Holiday Open Day. Oxford Bus Museum. www.oxfordbusmuseum.org.uk n January 1 Annual King Alfred Running Day, Winchester. Further information from www.fokab.org.uk n March 20-21 UK Bus Awards Annual Conference. Sir Brian Souter has accepted our invitation to speak at the conference dinner. Venue to be confirmed, but will be in Central London. www.ukbusawards.org.uk
Send your event details to gareth.evans@ coachandbusweek.com www.coachandbusweek.com
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16 | COACH & BUS WEEK | July 25, 2012
nEWS fOCUS › arriva midlands
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Arriva Midlands moves into the 21st century Andrew Cream attends the official opening of Arriva Midlands’ new Shrewsbury garage, with Norman Baker MP on hand to mark the occasion As the ongoing economic doom and gloom seems to be settling in for the long haul it’s always encouraging to see money being spent in the bus industry. In the case of Arriva, the opening of the new garage in Shrewsbury marks its third brand new depot in as many months, and second in the Midlands, with Telford opening in May this year. To help celebrate this special occasion, Parliamentary UnderSecretary of State for Transport Norman Baker officially opened the depot on Harlescott Lane on Thursday July 19 by unveiling a commemorative plaque. www.coachandbusweek.com
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“I’m delighted to be here,” he said in his accompanying speech. “This major investment is a vote of confidence for the bus industry. It’s important for the economy. The investment shows they are here to stay and that Arriva believes buses have a great future.” He also spoke about the government’s involvement with the industry. “The government is committed to the bus industry,” he added. “Buses are so important to the economy. We mustn’t forget, for most people public transport means the bus. “We have been doing our bit, I hope – with the Better Bus Area fund in its third round now, as well as the Green Bus Fund and retrofitting buses to help tackle air pollution. We have also allocated extra funds for smaller and
medium-sized businesses for smart ticketing and media projects. “We need to make sure the value of the bus is fully appreciated. We are working with other government departments like Pensions and the Treasury to help ensure that.” The new garage, which lies on the eastern edge of the town, measures 2.2 acres and represents an investment of over £2.5m. The new bespoke building which houses its operations and engineering teams accounts for a total of 116 employees and 48 buses. A 52-week build programme was achieved on target. The new site is vastly different to the old depot. Bob Hind, Managing Director of Arriva Midlands, told CBW: “Anyone who has seen our old depot in Ditherington would not be surprised by the move – it was 80
years old. It’s been like moving from the dark ages into the 21st century. “What’s great in a depot like this is the working environment for the staff. It’s superb. “I know the staff have been totally delighted. The modern machinery makes work more effective and reliable – engineering is such an important part of any bus garage.” The depot has space to work on five buses with pits located at three of the bays. As expected with a new depot, the area is clean and relatively tidy. It also lets a lot of light in making for a pleasant working environment. A lot of emphasis has been put on energy efficiency at the new premises. Bob explained: “Energy efficiency has become the norm now – we put in as many means as we can find. It’s immensely important, not just because of the cost. “We’re part of the community and we should be setting an example. People who aren’t bus users think they are harmful and polluting but the industry has quite literally cleaned its act up. “Our whole attitude is that we
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don’t waste energy.” The new site boasts modern motion and light-sensitive energy efficient lighting to control and reduce energy. Furthermore, a rainwater harvesting system collects water from the roof and stores it in an 80,000-litre underground storage tank. Water collected is used in the two new bus washes and each bus wash has a full water recycling system which recycles around 90% of water used in vehicle washing. The company has also invested in an intelligent heat recovery ventilation system throughout the building, using a low energy heat exchanger to replace stale damp air with fresh, filtered and, depending on outside temperatures, warmed air resulting in improved distribution of clean air and climate control. Green roof technology has also arrived at Shrewsbury, with its bus wash recycling building supporting an ‘eco’ roof system – covered by grass and vegetation on a waterproof membrane. The system incorporates natural drainage, filtration and irrigation, while at the
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1: The engineering facilities can hold up to five buses; 2: Arriva Midlands MD Bob Hind and Transport Minister Norman Baker; 3: The depot has three inspection pits; 4: All-new machinery makes engineers’ life easier; 5: The bus washes use recycled rain water; 6: Bob Hind and Norman Baker unveil the commemorative plaque; 7: A number of heritage vehicles were also on display at the opening
same time extending the life span of the roof and helping to reduce urban heat. It also provides thermal and sound insulation and a habitat for wildlife. Bob added: “The bespoke design of the new building satisfies operational needs, reduces carbon footprint and provides greater cost efficiency to accommodate the business in the 21st century. The new site gives us the opportunity to grow the business by developing our core commercial services, competitive tendering, acquisitions, and diversity. This is a great time for us to be moving up a gear.” By the end of 2012 the new ATF Centre will be up and running to provide third party vehicle testing, steam cleaning and vehicle washing. Shropshire Councillors Keith Barrow, leader, and Simon Jones, Cabinet member for transport, said: “We would like to congratulate Arriva on the opening of their new garage. Arriva have been a strong and effective partner over many years and continue to improve service quality and coverage across Shrewsbury and the rest of the county.” www.coachandbusweek.com
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18 | COACH & BUS WEEK | July 25, 2012
mAnUfACtUrEr UpdAtE › MAN
Innovations from MAN at IAA 2012 Coach & Bus Week’s Martin Cole looks at some of MAN’s newest technology for release at the IAA exhibition in Hanover on September 20-27 2012
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ew technology and innovations from MAN Truck & Bus at this year’s IAA exhibition in September includes Euro 6 for trucks and coaches which utilises an efficient concept of demand-controlled exhaust-gas recirculation and an SCRT system for exhaust-gas aftertreatment. Also making its debut is Euro 6 technology for CNG buses (natural gas and biogas).
Euro 6 from MAN
MAN has combined its proven EGR and SCR technologies and co-ordinated them optimally along with a diesel particulate filter. Developers also sought further reductions in fuel consumption alongside an increase in power and torque. The new engines feature
optimised injection and combustion with regard to consumption and production of particulate. Throughout the course of seriesproduction and field tests, exact data on consumption has been and continues to be collected and the manufacturer insists Euro 6 trucks and coaches will be just as efficient in terms of fuel consumption as the generation of vehicles equipped with EEV-compliant engines. Trials with citybuses indicate Euro 6 technology has not only decreased emissions significantly but reduced fuel consumption by an average of between 3-5% across all engine variants. With effect from January 1, 2014 all newly registered vehicles must comply with the Euro 6 exhaustgas standard. This has required an 80% cut in NOx emissions, from 2 g/kWh to 0.4 g/kWh. MAN achieves this with a combination
Above: MAN Euro 6 engine. Above right: Lion’s City Euro 6 from early 2013 www.coachandbusweek.com
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of controlled and cooled exhaustgas recirculation and an SCR catalytic converter for exhaust-gas aftertreatment. Euro 6 particulate mass is required to be reduced by a further 66% and additionally stipulates for the first time a limit on the number of particles. MAN says the only way to comply with these limit values is by the use of closed particulate filters, which in practice leads to a 90% reduction of the particulate mass by comparison with Euro 5. Hence MAN’s combined SCR catalytic converter with a closed particulate filter, an oxidation catalytic converter and associated
sensors to form the SCRT system, whose compact dimensions enable it to fit neatly into the silencer. The reduction in nitrogen oxide emissions required by Euro 6 is roughly as much as in all five previous stages of the Euro standard together. In Euro 6, the systems must continuously monitor compliance with limit values in operation (“in-use compliance”). The expanded requirements regarding the in-use monitoring of NOx necessitate new, more complex vehicle electronic systems and sensor. The central components for Euro 6 are, on the engine side,
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the low-pressure stage ensures the necessary amount of air and is characterised by especially high efficiency, resulting in very good fuel consumption and combustion with low particulate levels. This turbocharging strategy helps Euro 6 engines produce pulling power at all engine speeds. It is also consciously based on two separate rugged and reliable turbochargers rather than more complex variable turbine geometry turbochargers. The newly developed SCRT (Selective Catalytic Reduction Technology) system used for exhaust-gas aftertreatment combines an oxidation catalytic converter, a closed, electronically controlled surface particulate filter and an SCR catalytic converter with AdBlue injection. Euro 6 legislation requires on-board diagnosis to provide additional functions; the electronics must permanently monitor emission values. In the event of a fault, OBD informs the driver by means of a warning indicator. In addition and independently thereof, the legislation stipulates an anti-tampering system which monitors the SCR system, checking that it is supplied with AdBlue in the specified amount and quality – ensuring there is liquid in the tank and it is actually AdBlue. If not, a warning is initially output to the driver. This escalates to a reduction of torque and then to a speed restriction. The emissions must be guaranteed stable for 700,000km or seven years.
Packaging Euro 6 diesel for citybuses
common-rail-injection, cooled and controlled exhaust-gas recirculation and two-stage turbocharging. These are followed by exhaustgas aftertreatment by an SCR system with integrated oxidation catalytic converter plus CRT filter (Continuously Regenerating Trap). Electronic sensors permanently monitor the absorption capacity of the particulate filter. Also integrated into the SCRT system are the sensors monitoring NOx. Because the Euro 6 standard makes the use of a diesel particulate filter practically unavoidable, the developers had more latitude in optimising combustion design and
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fuel consumption. Common-rail injection functions at pressures of up to 1,800 bar. This system has been standard at MAN since 2002 and the Euro 5, EEV and Euro 6 engines are already equipped with third-generation CR systems. Only CR systems with their fully-variable injection control enable the physics balancing act required in order to deal with nitrogen oxides, particulate and consumption at every operating point. Euro 6 engines with outputs of 162 kW / 220bhp and up employ a combination of two-stage turbocharging with primary cooling and intercooling of the boost air.
The two turbochargers have been combined to form a single compact turbocharger module. Each stage is equipped with a waste gate. This makes it possible to control boost pressure and distribution between the two stages so the energy of the exhaust gas is used most effectively. The high-pressure stage, a small exhaust turbocharger with waste gate, ensures speedy build-up of boost pressure providing strong torque in the lower load and engine-speed range. Even at low engine speeds sufficient high air ratio is produced for combustion with low particulate content. In the upper load and engine-speed range,
MAN presented Euro 6 technology for diesel-powered city buses in 2011. The Lion’s City Euro 6 diesel version is available unchanged with engines ranging from 184 kW (250 hp) to 265 kW (360 hp). It can be ordered and deliveries will commence from the beginning of 2013. MAN anticipates some demand from municipal operators wanting to put Euro 6 buses into service in good time. A Lion’s City Euro 6 is being exhibited at the IAA. The entire Euro 6 technology is integrated in such a way as not a single seat is lost relative to the EEV-compliant diesel bus. The CRT and SCR catalytic converters are arranged one behind the other in separate boxes. The extra weight of the Euro 6 system compared with EEV is around 150kg. As most city buses are ordered
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mAnUfACtUrEr UpdAtE › MAN
with air-conditioning, the total extra weight of these vehicles is - in conjunction with the new, weight-optimised aircon system considerably less. This optimisation also has a positive effect on the weight distribution.
Features of the Euro 6 CNG
The Euro 6 standard also applies to CNG vehicles with effect from January 1, 2014. Natural gas burns very cleanly by comparison with other fossil fuels, emitting almost no soot. MAN CNG engines emit less pollution than levels set for EEV and exhaust gases are especially low in nitrogen oxides and particulates even without any complex filtering technology or additives. The Euro 6 emission limits are met by means of a three-way catalytic converter and lambda=1 control without additives or particulate filters. However, Euro 6 registration for these vehicles, just as for diesel vehicles, requires the monitoring of in-use-compliance. For registration in accordance with Euro 6, the sensors, actuators and function of the three-way catalytic converter have to be monitored. Euro 6 CNG buses can now be ordered and will begin delivery from January 2013.
for easy filling. The volume of the luggage compartment is unaffected. Euro 6 engines for city and intercity buses and coaches covers the power spectrum from 184 kW (250 hp) to 371 kW (505 hp).
New Neoplan Jetliner
Neoplan is expanding its range with an entry-level model to the premium segment of tour coaches. The Jetliner is claimed to be the perfect solution for a wide range of uses from touring to regularservice, offering spacious comfort with large storage volume, excellent driving properties and high-end materials options for the interior. Its floor height of 1,070mm is the basis of its use as “double earner”. It allows maximum flexibility for the choice of seating, offers up to 8m³ of luggage capacity and has easy access height for use in regularservice operation. The Jetliner model covers nearly 40 years of Neoplan tradition and features the ‘Sharp Cut Design’ style of other Neoplan models. It measures 3.4m high and has a turning radius of 21m for the 12m model – giving it high
manoeuvrability and minimal height restriction. Design features include the bi-xenon headlamps with LED daytime running lights, cornering lights, panorama windscreen and tinted side glazing shaped to enhance bodystyling. Jetliner is equipped as standard with a 33kW air conditioning system for ample air flow and reliable climate control. Passengers have individual control of local draught-free fresh air via roll nozzles designed. A 55-litre compressor refrigerator is also standard fitment and is integrated in the dashboard. Jetliner comes in four basic options: The 12-metre version offers up to 53 seats and 6.7m³ of boot space, whereas the 13-metre version (Jetliner C) offers up to 57 seats and 8m³ of boot space. Both versions are two-axle coaches weighing in at 18 tonnes of total admissible weight. Both lengths are available in combination with a single-wide or a double-wide door for the rear. Rapid loading and unloading of passengers is important especially
Packaging Euro 6 for intercity buses and coaches
With the premiere of its Euro 6 technology for coaches of the MAN and NEOPLAN brands at the IAA 2012, CRT filters and SCR exhaustgas treatment become standard equipment in these vehicles for the first time. Ceramic filter elements with especially large surface areas take over the task of particulate cleaning. Demand-controlled exhaust-gas recirculation is already a tried and trusted technology, having been installed in coach engines to meet earlier exhaust-gas standards. The new Euro 6 exhaust-gas aftertreatment system including the sensors for monitoring NOx and exhaust-gas temperatures as well as the exhaust-gas flow is compact and completely integrated in the rear silencer. MAN has been able to restrict the weight of the additional components required to around 150 to 200kg. The heated AdBlue tanks have a capacity of 60 litres and are located on the right side of the intercity buses and coaches, near the fuel tank on the front axle www.coachandbusweek.com
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Above: Spacious interior for dual-purpose Neoplan Jetliner Below: Jetliner displays characteristic Neoplan styling
in regular-service operation. In the new Jetliner, the door is installed directly in front of the rear axle which helps passengers distribute more evenly over both doors while cutting down the distance from the rear to the door. This promotes a high level of passenger flow while avoiding congestion. If intended for use primarily as a comfortable tour bus suitable for long-travel distance, the Jetliner can also be equipped with a toilet and buffet. The seat variant featuring leather trimming with adjustable backrest ensures sophisticated seating comfort. To provide more seating space during travelling, the seats on the inside can be pulled out towards the centre aisle. An entertainment system with DVD player displays on 19-inch monitors both at driver level and in the vehicle’s centre. A drawbar or mounting brackets for a ski container serve to further upgrade the vehicle’s range of applications e.g. for bicycle trailers or ski trips. Extensive options for interiors are available for vehicles in regular service to cater for standing passengers - handles and holding rods, stop call buttons, wheelchair lift – depending on requirements. Drivetrain options include the choice between two 10.5-litre MAN common rail D20 diesel engines, three different axle ratios, and three different gearbox versions. There are power ratings of 264kW (360 HP) with a torque of 1,800Nm or 294kW (400 HP) with a torque of 1,900 Nm. Current installations are Euro 5/EEV and they are prepared to accept Euro 6 when appropriate. Gearbox options include a sixspeed manual, six-speed EcoLife automatic torque converter transmission and the automated 12-speed transmission MAN TipMatic Coach. The ZF EcoLife can be supplied with TopoDyn to make use of its topography-sensitive shift optimisation or its Eco mode which promotes short-shifting to maximise fuel economy. Newly developed stabilisers at the front axle are claimed to provide superior driving comfort. Long cruising ranges are ensured by the standard 300-litre diesel tank with an option to install additional tanks with volumes between 100 and 280 litres. The driver’s station utilises the ergonomic benefits of the larger and established Neoplan models with easy-to-read, analogous, chrome-fitted circular displays.
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Join the discussion on Twitter by following us at @cbwtweets and find us on Facebook at www.facebook.com/coachandbusweek A colour display screen located between the main instruments contains an efficiency display advising the driver of trip data and important vehicle data. The standard multi-function steering wheel permits operation of cruise control, Intarder and audio without need to take hands off the wheel. The cruise control is standard equipment. The TopLine multimedia centre offers integrated navigation functions and simultaneously serves as a monitor for the reversing camera and the camera located above the second door (options). A multimedia interface with connection ports for a media player (3.5-mm stereo jack) and iPod is also available. The windscreen has options to be heated and equipped with a powered roller blind. Separate climate control is provided for the driver’s area. Both doors can be operated separately via a new and innovative radio remote control integrated in the ignition key. The luggage flaps are also locked via the central locking system. Assistant safety systems fitted standard include an electronic braking system (EBS) with its anti-blocking system (ABS) and braking assistant (BA) as well as BrakeMatic, traction control system (TCS) and electronic stability program (ESP) with integrated rollover prevention, Maximum Speed Control (MSC) and a tyre-pressure monitoring system (TPM). LED daytime driving light and turning lights are also fitted as standard, seats are fitted with lap seatbelts although passengers seated in more prominent locations are protected by three-point belts. Also standard aboard all MAN and Neoplan coaches is a fire alarm system which monitors the engine compartment and additional heater. Its functions can be extended to monitor the main switch panel, boot, and toilet. Additionally, a fire extinguisher can be installed in the engine compartment and optical smoke alarms in the toilet.
Lion’s Coach EfficientLine
Following success in fuel saving with its TGX EfficientLine truck, MAN has extended the concept into its premium Lion’s Coach. The manufacturer says with coaches having high annual mileages, typically around 100,000km, it is this specific segment where fuel
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Above: MAN’s flagship Lion’s Coach gets EfficientLine treatment Below: Jetliner’s mulifunction steering wheel and instrumentation
and cost saving measures have particular effect. Coach operators calculate the total cost of ownership over the entire service life of the vehicle, including the cost of servicing and repair, tyres and fuel. Many factors influence the cost balance of a coach and its CO2 efficiency. They’re often only small things which may go unnoticed in daily operation but their contribution to operating costs adds up from month-tomonth into a considerable amount. Having analysed all decisive factors involved in efficient driving, MAN says not all drivers are familair with every switch or control, or its effects. This is why it is offering the pre-configured Lion’s Coach EfficientLine. It combines various technologies, driver information, instruction and training as well as selected services. Together, these have the effect of
consistently reducing the total cost of ownership. Having created this concept and gained experience from over 100,000 EfficientLine trucks in operation across Europe MAN says there is no better proof of the fuel-saving potential and great profitability achievable. The Lion’s Coach EfficientLine is distinguished by stickers near the driver and the graphic design on the sides of the vehicle – which can be dispensed with if desired. The vehicles remain available in all colours, seat variants and materials. EEV versions can be delivered with immediate effect and Euro 6 version will be available at the end of 2013. EfficientLine comes with a fixed power-train configuration optimised for saving fuel and comprising a D2676 engine, TipMatic Coach gearbox and Eco hypoid drive axle. There are three
length options of 12m and 49 seats (Lion’s Coach), 13.26m and 53 seats(Lion’s Coach C) and 13.80m and 57 seats (Lion’s Coach L), all in three-star seating quality. The specific development of the drive technology and a scope of equipment rigorously designed to save fuel demonstrate long-haul coach transport has the potential to save a considerable amount. MAN has tested the effectiveness of the overall package in comparative test drives which saw coaches in typical operation on motorways and country roads. The basis for comparison by the efficiency experts is the most widespread configuration of the Lion’s Coach with six-speed manual gearbox, rear-axle ratio of i=3.36 and 400hp D20 engine. The figures produced by the test drives demonstrate a fuel-saving potential similar to that of the EfficientLine truck. These savings result solely from the optimised configuration of the Lion’s Coach EfficientLine. The effect of additional driver training has not yet been taken into consideration. The fuel-saving potential of the Lion’s Coach will be certified at the IAA 2012 on the basis of test drives conducted by an independent institute. A further element of EfficientLine is driver training. The driver’s qualification and behaviour significantly influence fuel consumption. MAN’s ProfiDrive is geared to instruct drivers in the use of the efficiency technologies and training an economical driving style to measurably decrease fuel consumption. Experience with ProfiDrive instructors indicates professional drivers who complete economy training courses acquire a lasting ability to save up to 10% on fuel and also put far less strain on the vehicle and its load. Primarily, this is due to a forward-looking driving style and optimal utilisation of the efficient systems of the coach. A ProfiDrive course is included in the price of the Lion’s Coach EfficientLine package. The twoday session commences with an introduction and familiarisation with the vehicle enabling the driver to understand and utilise the MAN TipMatic and the options for manual intervention which can be used to advantage through anticipation. Day two consists of practical training in economical driving. The course included in the package counts towards
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the certification of advanced training for professional drivers and therefore time spent in driver training is put to doubly efficient use.
Optimised power train
As CO2 emission per passengerkm shows at around 12gm per passenger km when full and 23gm when half full, the coach is by far the means of transport with the lowest per capita CO2 value. The decisive last few percent, more in terms of efficiency cannot be obtained just by improving individual components: they are the result of optimising the entire power train. MAN equips the vehicles with the D2676 12.4-litre commonrail diesel engine, which delivers 324 kW (440 hp) and a torque of 2,100Nm at 1,000 to 1,400rpm. In combination with an especially fuel-saving Eco hypoid axle and low final-drive ratio (i=3.08), this unit ensures optimal response in all engine-speed ranges and propels the Lion’s Coach EfficientLine with power at low revs. A 12-speed MAN TipMatic Coach gearbox is similarly a permanent element of the EfficientLine configuration, so at the same time, the vehicle has an intarder. At a motorway speed of 100 km/h, this power train combination results in a decrease in engine speed of around 14% compared to the standard combination of rear axle i=3.36, MAN 400-hp D2066 and manual six-speed gearbox. Lower engine speed contributes to a reduced fuel consumption and has a positive effect smooth running. The automated TipMatic Coach gearbox takes strain off the driver by automatic selection of the optimal gear, a function based on efficient gear-change strategy. The gearbox makes it possible for experienced drivers to save even more fuel with an anticipatory driving style and manual shifting interventions. Safety is increased in challenging situations like manoeuvring as it allows the driver to concentrate on nothing but the traffic. Rolling resistance is another major contributor to fuel consumption. A coach travelling at an average speed of 100 km/h, rolling resistance - even in the best-case scenario, with correct air pressure in all tyres - is already responsible for around half of the total driving resistance. If the pressure in one or more tyres is too low, consumption increases www.coachandbusweek.com
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Lion’s City Hybrid - seeing 30% reductions in fuel usage with customers significantly and so does wear on the tyres. The MAN Lion’s Coach EfficientLine is fitted with a tyrepressure monitoring system (TPM) as standard. With this system, it is superfluous to check all six tyres on the two-axle version or all eight on the three-axle version manually, saving the driver a lot of time and effort. The inner of twin tyres in particular is often left out of the regular daily check. The driver’s information display immediately shows gradual losses of pressure. Correct air pressure is also important for getting the longest possible service life out of a tyre. The TPM system reduces the risk of annoying tyre damage due to low pressure by 99%. MAN specifies low-rollingresistance tyres must be fitted all round. Their carcase structure and rubber compounds reduce flexing and measurably decrease fuel consumption. Tyres in the premium segment optimised for front and rear axles respectively unconditionally deliver the performance of conventional tyres with respect to grip and service life. Lower unladen weight permits a greater payload and saves fuel. Each time the coach is accelerated it requires less energy, every uphill climb consumes less fuel and even on level stretches, the lower weight has a positive effect on rolling resistance and consumption. Weight saving measures include aluminium wheels and the tyrepressure monitoring system and a tyre-repair kit which replaces the spare wheel. These savings are said to more than compensate for the vehicle’s larger dimensioned power train, so a Lion’s Coach EfficientLine with 12-speed TipMatic Coach gearbox and 440-hp D26 engine weighs in at nearly 100kg less.
MAN is convinced of greater power train reliability under EfficientLine and offers customers an extended guarantee on the components - from 24 to 48 months or up to 400,000km.
Lion’s City
IAA 2012 sees further upgrades to Lion’s City buses for greater efficiency, more safety and increased comfort. MAN says the innovations lower fuel consumption and reduce CO2 emissions. Savings are said to average between 3-5% across all engine variants. Some styling changes are also being implemented – mainly noticeable as the MAN lion on the radiator grille has been made more prominent by being moved into the upper chrome trim. The lion’s silhouette is more pronounced and imparts stronger dynamics. All Lion’s City buses are equipped with a highly efficient topographydependent transmission control which automatically activates the gear-change program most efficiently suited to the gradient, depending on whether it is on an uphill or downhill stretch. On steep inclines, the Power mode delivers maximum power. By contrast, the Eco mode shifts the bus into the fuel-saving higher gears earlier when travelling on level roads. Lower gear-change speeds cause less vehicle noise, making for a quieter, more pleasant driving experience. On downhill stretches, the software automatically exerts optimum braking power. Future buses will feature lighter, energy-optimised air-conditioning systems. The weight saving in single deck buses amounts to 60kg, while articulated buses weigh some 110kg less. Optimised ventilation lowers the current drain of the air-
conditioning fan by 10–15%. They are also quieter and the air filters have longer service lives. Optionally, the Lion’s City articulated buses can be fitted with translucent bellows, letting more daylight into the interior of the bus and creating a more pleasant atmosphere and a brighter aisle. New, light roof hatches made of safety glass similarly allow more daylight into the vehicle and are optionally available. The electronic stability program (ESP) can also now be specified for increased driver and passenger safety. With immediate effect and to sustain value, MAN is using cathodic dip painting (CDP) on all bus skeletons. The evenly thick coating provides dependable, long-term corrosion protection for the steel framework on the outside and for the interior cavities. In the CDP process, paint is applied permanently to the metal by electrical direct current. Moreover, the CDP process is environmentally friendly and low on the use of solvents. The new sidewall segmenting on MAN’s Lion’s City buses helps minimise repair costs and idle times due to slight impacts or minor accidents. Unlike previous models, only damaged segments need to be replaced.
The MAN Lion’s City Hybrid
MAN Lion’s City Hybrid is already operating in a number of European communities. These cities provide practical evidence the serial hybrid technology delivers savings potential of up to 30%. The continual braking and pulling-away at bus stops and traffic lights are where hybrid technology comes to the fore. Lion’s City Hybrid stores braking energy in ultracaps and transforms it into power for its two electric drive motors. A tuned energy management system controls the energy flow and switches the diesel engine off during overrun operation or when the vehicle is stationary. Secondary energy consumers like the air-conditioner are electrically powered. The hybrid city bus emits no exhaust gases at bus stops and can pull away noiselessly under purely electrical power. Thanks to its long engine switch-off periods it achieves even better exhaust gas figures than a conventional EEVcompliant diesel vehicle.
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INSIGHT › AV ANNOUNCEMENTS ON BUSES
TAS makes a case for Talking Buses Coach & Bus Week’s Andrew Cream reports on how Guide Dogs is upping the ante on its campaign to install audiovisual announcements on all buses in the UK, having commissioned the TAS Partnership to cost such a project
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uide Dogs is a charity which works to improve the lives of blind and partially-sighted people. An initiative the organisation is particularly passionate about is the provision of Audio-Visual (AV) equipment and announcements on all buses in the UK. Guide Dogs’ Talking Buses campaign (CBW1016) explained the premise and reasoning behind its call for AV. One point which was raised in the campaign was that many sceptics believe there is a monumental cost attached to installing AV nationwide. Now Guide Dogs (full title; The Guide Dogs for the Blind Association) has commissioned passenger transport experts the TAS Partnership to research the true cost of installing audio-visual technology on British buses. David Cowdrey, Head of Campaigns at Guide Dogs, believes the partnership’s findings support the Talking Buses campaign and challenge the long-running myth that audio-visual technology is expensive. He told CBW: “It proves AV is not expensive. Buses can be equipped with the technology for as little as £2,100 each. It could cost as little as £58m to upgrade every bus in the country. “It would provide a universal uplift which would benefit every single passenger, not just the blind and partially sighted. A key reason why many people don’t take the bus is lack of information. Remove that lack of information and you remove the barrier. www.coachandbusweek.com
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“If the government were to provide the £58m, in a similar fashion to the Better Bus Area fund, I don’t think you would find a reluctant voice in the bus industry at all. “It’s about attracting new customers. We’ve proved it’s financially viable and cost effective – a minimal investment which would make a huge difference. It’s a fantastic step forward and will bring the bus industry in line with other forms of public transport which already has AV technology.”
The TAS Report
As Guide Dogs’ summary of the TAS report states, for an individual bus, installing audio-visual technology could cost as little as £2,100 for a single-decker or £2,550 for a double-decker. These figures reflect the economies of scale possible if whole fleets are equipped with the technology. Trains, trams, the London Underground and planes in the UK are all regulated to have on-board audio-visual announcements with buses being the only form
“Whilst operators currently have difficulty creating a self-financing business case for investment in on-bus AV at full costs, they could be expected to contribute.”
of public transport not to have a requirement to provide AV passenger information. A traveller, whether visually impaired or otherwise, who uses trains and trams with confidence is denied this reassurance on buses. A suggested minimum of £58m investment by the Department for Transport (DfT) would resolve this anomaly and bring buses in to line with other forms of public transport. Guide Dogs also believes the sum compares very favourably with the £70m allocated by the DfT Better Bus Area (BBA) fund, which was allocated in a piecemeal fashion for a range of improvements, rather than a universal uplift in standards across the sector. The BBA has proved beneficial, but Guide Dogs believes the fund lacked the impact that a UK-wide Talking Buses fund would guarantee. Many benefits of AV announcements were highlighted in the report. These include an increased propensity for people to use buses away from home (as AV announcements provide greater certainty) and the potential to attract more regular passengers and tourists onto buses (as well as the opportunity to create routespecific marketing by advertising shops or businesses on an individual route). The report also recognises it’s not just disabled people and tourists who would benefit from AV information on buses. A significant proportion of other passengers, including non-concessionary passengers, would also gain. There are also those who would like to
AV announcements ae already installed on the London bus network thanks to iBus
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use buses but who are put off by the lack of adequate information once on board and are unsure of where to get off.
Objectives
To produce the report, TAS has made use of the following: A bank of technical information already built up by Guide Dogs during the process of the campaign TAS’ previous accessibility research and implementation work A literature review, particularly relating to technical options A small survey of bus operators A survey of bus manufacturers A survey of manufacturers of relevant equipment
Costs
With annual running costs of AV of circa £1,000 per year (excluding any staff resource which may be needed to administer the system), TAS found this would add the following percentages to existing running costs: n Double Deck 0.89% n Single Deck 0.98% n Midi Deck 1.04% n Super Mini 1.1% The capital cost for purchasing an AV system ranges from £3,000£5,000 per vehicle; this includes all the necessary equipment to announce the next stop and destination visually and audibly. On this basis, installing AV would add the following percentages to existing whole vehicle purchase costs:
Additional Cost of AV (%) As % of purchase cost
DD %
SD %
MD %
SM %
Capital cost of AV (lower limit)
1.7
2.5
3.3
3.5
Capital cost of AV (higher limit) 2.9
4.1
2.5 5.8
Equipment and installation costs for AV at current prices are: Minimum: n Single deck LED – £2,100 n Double deck LED – £2,550 Maximum: n Single deck TFT – £3,150 n Double deck TFT – £3,900 This provides a current cost estimate of equipping the entire fleet of between £83m
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INSIGHT › AV ANNOUNCEMENTS ON BUSES
and £126m. However, TAS estimates it should be possible to obtain at least a 30% reduction in cost as the market grows and as volume discount for bulk orders. This would give total costs of between £58m and £88m. This is based upon the generally reducing prices for display equipment from bulk production combined with the potential to reduce costs by including AV in the whole vehicle design rather than as an aftermarket product as at present. The way in which the iBus loom could be deployed is an example of this efficiency process.
become increasingly significant across the 10 year period considered here.
Benefits
Financing
Whilst operators currently have difficulty creating a self-financing business case for investment in onbus AV at full costs, they could be expected to contribute. Local authorities also have an interest in improved bus service standards in order to attract more passengers generally and specifically to improve accessibility. The DfT has an interest in stimulating bus equipment which improves efficiency and the passenger experience as evidenced by its funding for ITSO ticket machine installation and automatic vehicle location. If the three parties were to contribute equally, then this would require DfT to create a grant fund of between £2m and £3m per annum to stimulate AV introduction. The above calculations ignore any additional revenue costs. Whilst there would undoubtedly be some, TAS believes that using recent operator experience would be completely unrealistic as a large part of this has been ‘experimental’ with additional costs incurred through unfortunate initial system specification. Furthermore, AV systems have the potential to generate a small advertising revenue stream which could offset running costs. The calculations also ignore any mismatch between AV equipment life expectancy and bus life expectancy, which might mean a requirement to replace AV systems more than once during a vehicle’s lifetime. It is too early to predict the actual life expectancy of bus-based AV systems. The above also ignores the changes which might occur through integration of bus information systems with smartphone applications, which we predict will www.coachandbusweek.com
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Above: Norman Baker receives a birthday card on Wednesday from Guide Dogs. Below: Experiencing life as a visually-impaired person
“AV would provide a universal uplift which would benefit every single passenger, not just the blind and partially sighted. A key reason why many people don’t take the bus is lack of information. Remove that lack of information and you remove that barrier” David Cowdrey Head of Campaigns, Guide Dogs
Guide Dogs:
recommendations
The Government should allocate £58m for a specific Talking Buses Fund as a minimum to assist operators to install audio-visual equipment on every bus in the United Kingdom. The current cost of equipping the entire UK fleet is £83m-£126m, but with the potential to reduce this to £58m-£88m with volume discounts. The Government to use the Red Tape Challenge as an opportunity to amalgamate all existing transport regulations into one inclusive regulation that makes audio-visual requirements for all modes of public transport, with buses having a compulsory introduction phase within 10 years. The Government should publicly agree with the report’s authors that on-board audio-visual announcements are cost effective and deliver the following universal benefits: Reliable on board passenger information provision that will benefit all passengers Increase the likelihood of people wanting to use buses, as audio visual announcements provide greater certainty and vital onboard information on the destination and next stop information; To highlighting the potential for new income streams in relation to on board marketing for local shops & businesses and local attractions.
A major lesson which should be taken from the introduction of low floor buses (where TAS undertook cost-benefit analysis for DfT) is that only considering the relatively small number of passengers who absolutely cannot travel without the particular access improvement will not build an adequate business case for the industry to change its position. The initial lobby group calculations for low floor buses focused on the number of wheelchair users unable to use buses together with those able to walk but unable to climb steps. What this missed included: A very much larger group of people with minor walking or step-climbing difficulties who were encouraged to use low floor buses more frequently and for longer (as their abilities deteriorated) than they would otherwise have done A significant demand from passengers with wheeled child buggies and shopping trolleys The significant improvements in boarding and alighting time for all passengers from level, flat floor entry and exit, which ultimately improves bus reliability and thus attracts more passengers. TAS therefore suggests the business case for the introduction of on-bus audio-visual information systems for passengers should ensure all aspects of benefits to both passengers and operators are considered. At the least this should include: Greater propensity for people to use buses when they are away from their ‘home’ area, as the AV function provides greater certainty. Potential to attract more tourists from outside the UK onto buses – it will, for example, be possible for attractions to tell tourists to alight when they reach the “XXXX” stop. In the future, there could even be a trigger which produces information in different languages. The benefit to the operators of being able to employ drivers who may not be able to communicate well in English or fully understand the local geography. The potential to use AV to provide route specific transport and related marketing.
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DELIVERIES
GARFIELD EXECUTIVE TRAVEL Garfield Executive Travel, based in Bedlington, Northumberland, has taken delivery of a new Van Hool TX15 Alicron. The 12.20-metre model, registration number ‘YJ12 KFK’, features alloy durabright wheels, xenon main
headlights and LED side and rear lights. Interior features include LED interior lights, a fresh water flush toilet, electric hot air hand dryer, vacuum cleaer, hot water boiler, fridge, 49 Grand Luxe TX full leather reclining seats and a BOSCH ‘Professionaline’ audio visual system. Asked for his verdict on the new coach, Garry Irving, Managing Director, told CBW:
“I initially saw this model at last year’s Busworld Kortrijk Show and I really liked it. It’s a very good quality – the drivers love it and the passengers love it.” The vehicle will be used for tours as well as corporate events and business trips. Garry added: “We went with Moseley PCV as we’ve been very happy with their service. They have been extremely good throughout and after the deal. They’re a very good company to deal with.” FACT FILE
CHASSIS/BODy Van Hool TX15
Alicron
EngInE MAN D2066 400 bhp TRAnSmISSIOn ZF-AS Tronic SEATS 49 SpEC Touring SUppLIED By
Moseley (PCV) 01977 609000 www.moseleycoachsales.co.uk
GRANT PALMER Bedfordshire-based familyrun firm Grant Palmer has taken delivery of two new ADL Enviro200s to operate on routes in Luton, Flitwick, Clophill and Bedford. One vehicle will operate in Luton town centre - on routes 3, 30 and 35 - and the other will run on service
RIDLERS COACHES Dulverton-based Ridlers Coaches has received a 13.2-metre Van Hool TX16 Acron tri-axle luxury coach from Moseley in the South. Built to EC 2001/85 legislation, the coach features an integral retarder, ASR traction control, 525-litre fuel tank and Alcoa alloy wheels. Ridlers’ Director Gary Ridler told CBW: “In my opinion Van Hools are the best on the market. I think the TX16 is superb – we are delighted with it. The fuel economy is amazing, the driving experience is out of this world and the passengers adore it.” Internal specifications include 53 ‘Grande Lux’ reclining seats with contrasting leather trim
44 between Flitwick and Bedford. Commenting on the new buses, Grant Palmer, the company’s owner and Managing Director, said: “We are very excited with our new Enviro200s. As an independent local bus company we have placed a large investment in these new buses to provide our customers with smooth, comfortable and quiet coupled with interior surveillance camera. The exterior is finished in white with vinyl livery. “The vehicle will mainly be used on tour work with both adults and school groups, in the UK and abroad,” added Gary. “We work with Moseley in the South as we have a good relationship with the company. Furthermore, we are only 28 miles away from the dealership near Taunton so it makes sense.” FACT FILE
to the headrest pad, seat back sides, cushion squab sides and moquette seam piping; three-point seat belts; magazine nets, seat back tables, armrests and
individual footrests; an electrically operated courier seat; Sutrak roof-mounted air conditioning; double glazed and double tinted side windows; radio, PA,
CD system with Bluetooth capability; DVD system and two flat panel monitors; a satellite navigation system; and colour reversing and forward facing cameras
CHASSIS/BODy Van Hool TX16 EngInE MAN 460 bhp Euro 5 (EEV) TRAnSmISSIOn As-Tronic SEATS 53 SpEC Touring SUppLIED By
Moseley in the South 01823 653000 www.moseleysouth.co.uk
For all the latest industry news and information, register with us online at:
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Have you taken delivery of a new vehicle and want to tell the world about it? Email all the details and pictures to james.day@ coachandbusweek.com
vehicles. We are also committed to lowering our carbon footprint so the Enviro200, with the latest Euro 5 emission standards, is superbly matched to our operational needs.” Established in 1999, Grant Palmer runs the majority of its local bus and school services from a depot in Flitwick, which also serve Hertfordshire and Buckinghamshire. It also has a smaller garage in Luton. FACT FilE
CHASSiS/BOdy ADL Enviro200 EnginE Cummins ISBe four-
cylinder 140PS EEV TrAnSmiSSiOn Allison S2100 five-speed automatic SEATS 29 SpEC 8.9 metres SUppliEd By
Alexander Dennis Limited 01483 825065 www.alexander-dennis.com
PLANIT TRAVEL Kent-based operator Planit Travel has recently taken delivery of its third Volvo coach in the space of 12 months – a Volvo 9700 Prestige Plus. Planit Travel Director Graham Tkaczyk, a former Scania and Setra salesman, said: “With my industry background, I’m fully aware of the sales market and what’s out there. “It’s great to see healthy competition, but Volvo certainly had the edge on this occasion, mainly because they could provide a 53 seat tri-axle coach with a toilet and guarantee us the quality back-up and support that we require. “MC Truck and Bus at Hythe couldn’t have been anymore supportive and I also have to mention Volvo
Bus Regional Sales Manager, Richard Mann. He showed great determination and persistence – he put in the hard work and which really does make a difference.” Planit Travel’s new preowned Volvo 9700 Prestige Plus has a loaded weight capacity of up to 24 tonnes and joins two sister coaches in the company’s eightstrong fleet. All three of Plan-it Travel’s Volvos also
have deliberately similar registration plates, ‘FJ09 XGO’, ‘FJ09 XGP’ and ‘FJ09 XGR’. The new addition has already begun private hire work, as well as extensive international tour travel. “With our new Volvo coach going out onto the continent I needed to be sure it would be reliable and that if anything did go wrong, we’d have the support to get it sorted,” added
Graham. “Volvo gave me that guarantee and reassurance.” The vehicle features electronically controlled disc brakes (EBS), electronic stability program (ESP) and predominantly positioned brakes lights. Inside, features include 53 Volvo TS2000 leather trimmed Comfort Plus seats, fitted with 3-point safety belts, a demountable toilet, servery, TV monitors, GPS satellite navigation and a Sound and Vision on-board entertainment system. FACT FilE
CHASSiS/BOdy Integral Volvo
9700
EnginE B12B 13 litre TrAnSmiSSiOn Volvo I-Shift SEATS 53 SpEC Touring SUppliEd By
Volvo 02476 210250 www.volvobuses.com
www.coachandbusweek.com
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LEGAL UpdAtE
Age Discrimination Ruling The Supreme Court has handed down its decision in Homer v Chief Constable of West Yorkshire Police on the scope of indirect discrimination on the ground of age. At the age of 51 the Claimant began working for the Police National Legal Database (PNLD). He had no degree in law (when he was appointed, a law degree was not a requirement of the job provided the postholder had other qualifications and exceptional skills or experience in criminal law). The Claimant had the aforementioned experience and skills. A new grading structure was then introduced. There were three promotion thresholds, the third and final one requiring a law degree. As a result of this requirement the
Claimant could not get to level three unless he embarked on a part time law degree alongside his day job, which would have taken four years. When the new requirement came in Mr Homer was 62 and being required to retire at 65 (this was before the abolition of the default retirement age), he would not have been able to enjoy the level three promotion before he had to leave PNLD. A claim of age discrimination was brought under the Employment Equality (Age) Regulations 2006 (see now Equality Act 2010). His claim was for indirect discrimination in that he had been subject to a provision, criterion or practice which put persons of his age group at a particular disadvantage when compared with other persons. The EAT and Court of Appeal had rejected the claim. Their view was his disadvantageous position was not
The question of whether entitlements to an early retirement pension transfer under TUPE, and if so, what the scope of the transferee’s obligations are, have recently been clarified in the High Court case of Proctor & Gamble (P&G) v Svenska Cellulosa Aktiebolaget SCA and another [2012]. In 2007 P&G sold its Family Care business to SCA. TUPE applied. The dispute related to the Manchester factory which transferred to SCA under TUPE. The P&G defined benefit scheme made provision for Early Retirement Benefits (ERBs). SCA didn’t want to take on any pension liability. Regulation 10 of TUPE provides that so much of contract of employment as relates to an occupational pension scheme which concerns old age, invalidity or survivors’ benefits does not transfer
under TUPE. But following the CJEU cases of Beckmann v Dynamco Ltd [2003] and Martin v South Bank University [2004] early retirement benefits are out with this exclusion, and transfer under TUPE. This was of vital importance to SCA regarding its liability under TUPE and for both employers under the pension provisions of the sale and purchase agreement. Hildyard J made the following points; Even though the ERB entitlement was discretionary it fell within the concept of ‘rights and obligations’ transferring under TUPE; The discretionary power to provide ERBs therefore now vested in the entity which now employed the employees; and whether liability for all ERBs, or only liability in respect of the enhancement until normal retirement age, transfers under TUPE. The Court confirmed TUPE only protects employment rights. It is not designed to enhance them. The transferee was only obliged to meet the enhancement until retirement.
Employers indirectly discriminate against employees in regards to retirement
Pension Liabilities under TUPE
Backhouse Jones acts for clients in the private and public sector, both national and international operators from one to several thousand vehicles. Backhouse is absolutely “industry specific”. Whilst the company can trace its heritage to 1819 it only represented it’s first Road Transport Operator in 1930. The explanation for this is that
due to his age, but his impending retirement. His position was therefore comparable with any other employees nearing the end of their employment, for whatever reason.
The EAT pointed out that the form of words used in the Age Regulations (see now the EA 2010) were intended to make it easier, rather than more difficult, to establish indirect discrimination
TUPE and Assigned Grouping of Employees The Employment Appeal Tribunal (EAT) in Seawell v CEVA has held that where an employee works 100% of his time for a single client, he is not necessarily assigned to an organised grouping of employees for the purposes of a service provision change and the transfer of his employment under TUPE. The Claimant (Mr Moffat) was employed by Ceva Freight, which provided logistics and freight forwarding for Seawell, owner of offshore drilling platforms. Seawell then ended the contract and took it in house. Seawell was not the only client of Ceva, but Mr Moffat spent 100% of his time on the Seawell contract, with other employees spending smaller percentages of time on this job and the rest of their time on other contracts.
The Supreme Court disagreed with this analysis and upheld the appeal. Persons in the position of the Claimant were disadvantaged because of a reason directly related to their age. It could not be correct to equate leaving because of impending retirement with other reasons for doing so. Judge Lady Hale also pointed out that the form of words used in the Age Regulations (see now the EA 2010) were intended to make it easier, rather than more difficult, to establish indirect discrimination. Although the Claimant was indirectly discriminated against on the grounds of age, it was still open for the employer to justify the discriminatory requirement. The issue was remitted to the employment tribunal for consideration in the light of the Supreme Court’s findings. An Employment Tribunal found either Mr Moffat himself could comprise an organised grouping of employees or, alternatively, if the organised grouping of employees included Mr Moffat and colleagues, Mr Moffat was assigned to that organised grouping of employees as he spent 100% of his time on the service. On these alternative basis he transferred under TUPE. The EAT disagreed. There was no basis for finding in this case that there was a group of employees specifically organised for this particular contract. An organised grouping of employees denotes a deliberate putting together of a group of employees for the purpose of the relevant client work. As the EAT put it: “it is not a matter of happenstance.” There was no such conscious employee grouping on the facts of the case. As such there was no service provision change and no relevant transfer. In this regard, the previous EAT cases of Argyll Coastal Services v Stirling) and Eddie Stobart v Moreman were to be followed.
the first transport act was only introduced in 1930. The Independent Chambers Guide 2009 describes Backhouse Jones Limited as a specialist company with a national reputation for “first class strength, experience and understanding of the transport industry”. n Contact 01254 828300. Visit www.backhousejones.co.uk
www.coachandbusweek.com
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In association with
Part of the Human Capital Investment Group
We are specialist recruiters with over 25 years experience in the PSV & Coach market. Providing 24/7 staffing solutions to prestigious Bus & Coach clients across the UK. We are immediately able to supply and looking to recruit the following skill sets:
Penalties for non-compliance with cookie law start at £5,000
The recipe to a more compliant cookie Many of us will think of a cookie as a delicious biscuit we enjoy with a mug of tea or coffee in a morning, but it is also a small file which is downloaded to a person’s computer when he or she visits a website. It is these cookies which allow a website to recognise a user’s computer and do things such as measure and improve site quality; personalise pages; recommend visitor preferences; and track people across websites delivering targets advertising. Until now websites have been able to do this, as long as they tell people about it, which was usually done in their privacy policy. They were also required to tell people how to remove or block cookies if they objected to their use. The rules on the use of these cookies changed significantly across the EU on the May 26, 2011 with the amendments to the Privacy and Electronic Communications Regulations 2003. Website owners were given a year’s grace to implement the changes introduced under the new law and that grace period has recently come to an end. The changes have affected practically all businesses with a website and have introduced a requirement to obtain consent from the user of the site to use cookies before they are placed, or ‘set’ in the browser. In order to be fully compliant
LegalUpdate.indd 31
with the new law, a website has to fulfill three requirements: When a visitor arrives at the site, it must prevent cookies from being set, unless the visitor has already indicated their consent for cookies; It must present the visitor with full information about the cookies the site uses and their purpose; and It must ask the visitor for consent to use these cookies. Consent would normally only need to be given once. So returning visitors, who have already given their consent; do not need to be asked to do so again. Businesses are now expected to have made the necessary changes to comply with the regulations. The fine for non-compliance could be up to £500,000, although penalties will start much lower that this at up to £5,000 per breach in the Magistrates Court. If you want to prevent cookies from crumbling your business then: Review the use of cookies on your website; Speak to your website technology provider. Ask them to build onto your website opt-in cookie boxes which are clear and simple for the user; and Check your privacy policy is up to date. Does it explain clearly how cookies are used? If not we would recommend that you have it redrafted.
• Engineering Directors • Engineering Managers • Diagnostic Technicians • PSV Technicians • Coachbuilders • Auto Electricians • Parts Specialists • Workshop Controllers • Welders • Cleaners • General Labour • Administration & Office
Staff
Please contact Andy Jennings - Divisional Manager 01784 487616 or 07799 866467 Offices in Birmingham - London - Surrey www.proactive-tech.co.uk
If you require any further information or help with your privacy policy then please contact Jennifer Bell, Head of Corporate at Backhouse Jones Solicitors on 01254 828300 or email jennifer.bell@backhouses. co.uk.
www.coachandbusweek.com
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THE BIG PICTURE
The Merseyside Transport Trust (MTT) has announced it will be operating circular open top tours of Southport. Picking up where Arriva left off in 2011, the tours are to be run using historic Leyland Atlanteans which have worked these tours in past years and are now preserved: 1449 (‘GKA449L’) and 1551 (‘OLV551M’). Indeed, the former only passed into preservation in early 2012. A closed top bus will be substituted in adverse weather conditions. Starting from the Pier, the tours will be run by volunteers as a free-ofcharge circular service taking in the sights, which have proved a popular tourist attraction for many decades. Starting this Sunday (July 29), the tours will run every Sunday until August 26, also including Bank Holiday Monday August 27. Tours depart the pier at 1200, 1330 and 1500hrs. For more details visit the MTT’s website at www.mttrust. co.uk. Open top tours have been a part of the resort’s history for many years, latterly being run by Arriva but also its predecessors Merseybus, Merseyside PTE and Southport Corporation. CitySightseeing contractor ACE Travel also ran a tour in 2010.
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ESSENTIAL GUIDE
› comfort & entertainment
WiFi is an increasingly popular means of encouraging passenger growth
Comfort and Entertainment In this week’s Essential Guide, we look at suppliers who provide in vehicle entertainment systems plus products and services designed to enhance passenger comfort www.coachandbusweek.com
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T
he environment created inside a vehicle is essential to customer service. Taking passenger comfort seriously can help soften the blow when things go wrong on a journey. Road works, diversions and traffic jams are far more bearable for passengers who can keep entertained or are comfortable enough to sleep through them. Quality seating is an important factor when it comes to comfort and while inexpensive seats may be suitable for short journeys or local bus routes, quality is needed for longer journeys. Family-run Duoflex specialise in the industry and offer same day service on most coach seats. It can also replace interior parts and supply flooring materials if a do-it-yourself approach appears to the operator. Further more, operators should be checking air conditioning systems are functional, especially after the extreme weather variation we’ve seen this summer. Airconco Ltd offers heating, ventilation and air conditioning systems, combined with a huge catalogue of parts and a well regarded service department. Additionally, Grayson Thermal Systems is a renowned UK distributor of quality air conditioning systems for the bus industry, providing full emergency roadside service when necessary. With WiFi becoming increasingly necessary for public transport, and its installation can make a journey more enjoyable and encourage repeat custom. Furthermore, operators have the opportunity to inform as well as entertain. Service updates and even a company start up page promoting offers and services can be beamed to passengers laptops or handhelds. Mobile Onboard provides mobile internet and information services to the transport industry and has recently seen an increase in enquiries as demand grows. Also, Icomera is a well known WiFi provider in the industry and currently serves over 15m customers worldwide. Also sightseeing tour vehicles require audio and PA devices, occasionally in languages besides English, which help to reduce frustration and increase passenger satisfaction. Bus Electrical provides a wind range of innovative PA products aimed specifically at the touring industry.
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GrAySOn THErmAl SySTEmS Grayson Thermal Systems is a renowned British designer and manufacturer of heat exchange systems for buses and coaches and Thermo King’s only approved UK distributor of air conditioning systems for the bus industry. Formed in 1978 by Graham Hateley, it remains a privately owned, family business. Dedicatedl staff within the organisation ensure the core beliefs that have led to its current success remain at the heart of business operations. Offering a complete range of Engine Cooling Systems, Heating, Ventilation and Air Conditioning equipment from its UK factories, Grayson is able to offer a complete service from thermal sizing of coolers and complete system design through to delivery of serial production. In addition to its own manufacturing facilities, it has a large, dedicated service centre,
Above: Grayson support service. Below: Grayson installation service. where the company installs and services air conditioning systems, and from where it provides a full emergency roadside breakdown service for coach air conditioning systems. Coleen Williams, Grayson’s area sales manager for Southern England and South Wales, believes
this year, the Olympic Games have prompted a number of Grayson’s service centre customers to get their vehicles serviced early, ready for use in the Olympic Games coach pool. She said: “The Games have nudged more operators to avoid the Spring and early Summer rush. It’s always a good idea and we hope it will become more common as people realise how much more convenient it is and see they can avoid the seasonal price hikes for consumables.” The company recognises the importance its customers are placing on their work for the Olympics, and Grayson’s service contract customers will be given call-out priority in the event of their air con breaking down during the Games. Service centre manager Steve Robinson said: “Appropriately maintained vehicles are unlikely to have any problems, but we’ll be offering priority just in case. Recently we have
www.coachandbusweek.com
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ESSENTIAL GUIDE
› COMFORT & ENTERTAINMENT
invested in more service vans and more engineers than ever before, operating out of our premises in London and the Midlands, so we are well placed to make sure an emergency doesn’t become a crisis.” In addition to expanding its own team, Grayson is working to develop long-term links with suitably qualified service agents to help it to respond quickly to customers’ service requirements and emergency call-outs in more remote areas of the country. The Grayson service centre offers a range of maintenance packages to help operators to keep their vehicles’ air conditioning systems working efficiently, and also save money in the longer term. Its full range of services includes: ■ Aircon servicing and repair ■ Cooling system maintenance diagnostics ■ Heating system diagnostics ■ Servicing and repair of Firetrace fire suppression systems ■ Fuel tank replacement fitting service
Airconco support vehicles carry extensive stocks of spare parts Grayson Thermal Systems specialises in heat exchange technology for buses, coaches and specialist commercial vehicles, and has extensive design, manufacturing, research and test facilities at its two manufacturing facilities in Birmingham. In addition, Grayson Thermal
The best audio tour experience for your passengers Bus Electrical’s Multilingual Commentary Systems
Only 10mm in depth, these seat units are designed for open top sightseeing buses, displaying the flag of the language selected
• Specifically designed for sightseeing vehicles • GPS or manually operated • Seatback controller • Multi-language • Systems can be tailored to suit your needs
Please call for more details
0208 420 1943 or 07932 879436 www.coachandbusweek.com
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Systems has been strengthening its position within the European marketplace and aim to have a significant presence across the continent by the end of 2012. The company have also taken major steps in the US market with the opening of Grayson Thermal Systems Corporation, which has its offices in Florida. T: 0121 700 5600 E: sales@graysonts.com W: www.graysonts.com
MOBILE ONBOARD Mobile Onboard claims to be one of the most innovative on-bus Wi-Fi providers for the past three years and the company has noticed a recent surge in enquiries from public transport and coach operators wanting to provide free Wi-Fi access for passengers. While this may seem like an unnecessary luxury in terms of running a bus service, it can be a great tool for increasing passenger numbers and satisfaction by making journeys more enjoyable, particularly as the mobile generation is literally glued to internet-enabled phones and tablets nowadays. In the UK, unlimited data plans are still not commonplace, so if a passenger can use someone else’s Internet connection at no cost to themselves, then it’s quite appealing. For tablet users, this is even more so, since most tablet devices and iPads are still Wi-Fi only with no 3G connection. Beam Wi-Fi units are more than just Internet gateways with unlimited data plans – they also include an on-board Web server, which connects users to an
operator-branded landing page before they start surfing the wider Web. This landing page is always available whether or not there is a cellular data signal available to the bus. This gives the operator an ideal opportunity to engage with the passenger, either via information pages, entertainment features or targeted advertising. As the user is connected to the local landing page using a fast Wi-Fi connection, it’s a perfect platform to offer content such as bespoke video destination guides, audio tours and podcasts, which can even be sponsored to generate additional revenue. The self-contained box is simply connected to a 12/24V power source (permanently live or via master switch) on the bus; both the bus power system and the box is protected by a power management unit. The boxes can be fitted in the factory, or easily retro-fitted by the operators’ PSV electrician in less than 10 minutes. In most cases it is not necessary to mount external aerials, but in those rare cases where this is necessary, Mobile Onboard state its system can easily be supplied to support this. As the need for on-bus mobile data communication increases, such as CCTV streaming or ticket machine data collection, installing a single all-encompassing device which handles all mobile data services, while at the same time offering passengers desirable benefits, makes economic sense. T: 08432 899 897 E: contact.us@ mobileonboard.com W: www.mobileonboard.com
DUOFLEX Duoflex specialises in the reupholstering of coaches, buses, mini buses and heritage vehicles. It also undertakes complete refurbishments of seats and interiors. Based in Brackley, Northamptonshire, Duoflex is a family firm established for over 18 years and currently employing 20 staff. It claims to offer total customer satisfaction by providing a truly high quality service at competitive prices. Duoflex holds an extensive range of moquettes including John Holdsworth. It also offers a
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ESSENTIAL GUIDE
› comfort & entertainment
range of leathers for seats, inserts or complete refurbishment. On most coach seats a same day service is available, with the coach arriving early in the morning and leaving at the end of the day with all the seats retrimmed and ready for work. With coach interiors, Duoflex uses a wide range of different fabrics to suit every individual choice. This range consists of velor, needlecord, headlining fabric and moquette. The wide range of different fabrics means the interior of the vehicle can be completely colour co-ordinated. Duoflex claims to offer a comprehensive, high quality and competitive service with a level of service and attention to detail which is expected from a family run business. Services also include the repair, renovation and replacement of coach and bus interior parts including: n Complete interior soft trim n Seats
n Roof panels n D/Screens n Flooring Duoflex offers a full range of facilities for the repair and replacement of coach and bus flooring. It is also able to supply flooring materials and adhesives for do-it-yourself fitting if required T: 01280 701366 E: info@duoflex.co.uk W: www.duoflex.co.uk
AIrCONCO LTD Airconco Ltd styles itself as the original ‘one stop shop’ for coach and bus heating, ventilation and air conditioning, with the aim of removing the hassle of dealing with multiple suppliers for different manufacturer parts and service needs. The company is an official dealer for Eberspacher Sutrak (formerly Carrier Sutrak), Heavac & Webasto and offers after sales service and parts support from its Manchester
“Advertise all your recruitment vacancies the affordable way; book a series of three adverts; buy one week, get the second week half price and have a third week on us… yes, that’s free! Your vacancy will be seen in the print and digital editions, and online at www.coachandbusweek.com/ jobs. This amazing offer ends on September 28, 2012, so don’t delay, contact me, Ian Gillis, on 01733 293 484, or via email: ian.gillis@coachandbusweek.com”
RECRUITNOW
WITH
HQ throughout the North of the UK. Airconco’s dedicated parts warehouse has just increased stock levels for Hispacold. Readily available spare parts now include clutches, blowers and condenser fans to name but a few. The company also carries large quantities of parts stock for Bock, Lining, Pedro Sanz, Thermo King, Spal and UWE. So if it’s a compressor and clutch, a filter drier and receiver tank or a climate control ECU, Airconco can supply all with next day delivery or the client can come to its trade counter and have the part the same day. Airconco is also introducing a price matching scheme and guarantees to match any price or even better it. The offer is on all parts in stock as long as proof of price elsewhere is provided and can be verified. The service department has added two brand new Iveco Daily vans to its fleet in the last nine months. Each carries extensive stock levels on board – which has
assisted in gaining the company an impressive record of completing most jobs in one visit. Aircono’s service department is recognised as one of the most skilled in Europe and offers the following services: n Routine preventative maintenance n Warranty support for Sutrak, Heavac & Webasto n 24/7 product support and repair n Unrivalled technical expertise n All makes of HVAC systems supported Computer diagnostic capabilities include: n Mercedes Evobus Star System n Plaxton Actia Coach 2000 n Thermo King Clima Aire & CAN Diag n Webasto Thermo Test In March Aircono successfully released the 3rd edition of its parts catalogue which was sent by post to its full database of customers. All items in the catalogue are available to buy online at www. airconcoltd.com. Links are
On-bus Wi-Fi Made Simple...
For
better bus journeys, get Beam™ boxes onboard
Simple 10-minute Installation Concise and inclusive pricing plans Great customer service Operator branding
By Mobile Onboard Creating journeys your passengers will love!
www.mobileonboard.com/beam Call us on 08432 899 897 www.coachandbusweek.com
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ESSENTIAL GUIDE
› comfort & entertainment
provided on the parts section for the ecommerce site. The company is adding its existing customers to this site so clients can log in and buy on their account. Non account customers can register and receive a 10% discount on all parts shown and pay by credit or debit card. A copy of Aircono’s catalogue can be requested via parts@airconcoltd. com. The company is attending Euro Bus Expo 2012 at the NEC from November 6-8 and will be on hand to answer any parts or service queries from stand 5/B 79. Catalogues will also be available from the Aircono stand at the expo. T: 0845 402 401 4 E: mail@airconcoltd.com W: www.airconcoltd.com
ICOmErA Icomera launched the world’s first high-speed Internet service for trains in September 2002 and describes itself as the world’s leading provider of open Internet connectivity and application platforms for passenger transport and public safety. The company’s products, notably its Moovbox devices, are deployed on rail, road and sea, serving more than 15 million Wi-Fi users in over 20 countries and providing highspeed access for fleet tracking and mission-critical on-board systems. Icomera believes transport solutions of the future require more than connectivity - passengers need to be entertained, the vehicles need to be monitored and staff kept informed. Together with its application partners Icomera is already meeting these and other needs through the deployment of complete transportation communication solutions. Established in 1999, Icomera is headquartered in Sweden with offices in the United Kingdom and channel partners worldwide.
Moovbox M220: Designed for mounting inside vehicles including public transportation, the multi-radio Moovbox M220 provides a bridge between Wi-Fi client devices and mobile carrier technologies including 3G UMTS/HSPA, EV-DO and WiMAX. With plug-and-play support for a growing number of worldwide providers, now you can offer Internet access on the move wherever carrier networks provide www.coachandbusweek.com
EG.Comfort.indd 40
Passengers on the Cambridgeshire guided busway journey enjoy comfortable seats, WiFi and air conditioning coverage. Installed in trains, coaches, taxis, buses and ferries around the world, the Moovbox is simply the easiest way to provide connectivity wherever it’s needed.
MoovManage: MoovManage is a hosted management service which allows operators to remotely monitor and configure a network of Moovbox devices, control user access to Wi-Fi services, and receive real-time reporting on device status, performance, usage and location. MoovManage runs on fully-redundant servers within the Icomera data center – you simply pay a low-cost monthly fee for the service and access it securely via a web browser. MoovManage is supported on the M220.
MoovadMin: With MoovAdmin individual Moovbox devices can be configured for use via a secure browser-based interface, connected either through the Ethernet port on the device itself or remotely over a network or public Internet. All Moovbox products are supplied with lifetime 24/7 online support via the company webbased helpdesk. Also included are 30 days of technical support via telephone and email during normal business hours and one year hardware warranty. Customers may
purchase an optional MoovCare support plan to extend the period of technical support and receive additional benefits. Notably, when an operator purchases an Icomera product, it automatically receives lifetime access to the company’s 24/7 online helpdesk where clients can find the answers to common problems and frequently asked questions, download documentation, or submit a trouble ticket to Icomera Support staff. In addition, Icomera has designed a series of optional service plans which extend beyond the initial support and warranty periods. The annual Silver, Gold and Platinum contracts offer varying degrees of technical support availability and response times, software maintenence, product repair and hardware replacement. T: 07968 845 016 E: sales@icomera.com W: www.icomera.com
BUS ELECTrICAL Harrow-based Bus Electrical was set up to supply and install audio and video equipments in Buses and Coaches. The company boasts over fifty systems installed worldwide, 21 of which are in UK across 21 buses and coaches with one being trialled on a mini-coach.
Bus Electrical’s inbuilt software provides: n GPS trigger points operated with just one button n Built in video player which will play files from an SD card n Audio commentary can be stored in an internal password protected memory unit n Display text on internal or external LED or LCD screens n The ability to play music between commentary, also, the system can have different music for each trigger point in each language n The driver is able to pre record up to five announcements with ease Channel selection on the seat unit is displayed on a small LCD monitor with the country flag of the chosen language. This is the unique feature of the system. In addition, the company has developed a powerful GPS algorithm for controlling the audio commentary, which can be controlled by the GPS or manually. In GPS mode, routes are played with direction control. Two independent microphones are provided on two independent channels. Although widely used in Open Top Buses, the system is now finding its way on to long distance city sightseeing coaches. T: 0208 420 1943 W: http://www.psv.co.uk/ av-bus/index.html
23/07/2012 23:32
556247-1046-Duoflex
23/7/12
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Duoflex Limited COACH & BUS RETRIMMERS • SPECIALIST UPHOLSTERERS
SPECIAL DEALS on re-trims using stock moquette
Tel: 01280 701366 Fax: 01280 704799 Email: info@duoflex.co.uk www.duoflex.co.uk
42 | COACH & BUS WEEK | July 25, 2012
DRIVERS
In association with
DriveTech
Send your driver news and stories to james.day@coachandbusweek. com or call 01733 293 244.
Two years’ jail for teenage attacker 50-year-old Go North East driver left bleeding after late night robbery on bus A teenager who attacked a Go North East bus driver, leaving him injured and bleeding, has been jailed for two years. Raymond Sommerville was driving a service 69 journey from Winlaton to Wardley late at night when his ordeal began, The Chronicale Live reported. Teenager Michael Clavering moved from the back seats as the single-decker reached Windy Nook. He elbowed the cab’s security shield full force, demanded cash and caused enough damage to reach through to snatch for the
Ken Smith wins Gold at Stagecoach Champions
A Stagecoach North East bus driver has been presented with a top international award for customer service. Ken Smith from the firm’s Teesside depot was named the Gold winner of the Customer Service Champion accolade at the 2012 Stagecoach Champions awards in London recently. He was presented with a wooden plaque from Chief Executive Brian Souter. He was nominated for the award after positive feedback from passengers who praised his attitude and commitment to making their journey as enjoyable as possible. The 65-year-old, who has been a driver with Stagecoach for 38 years, will also receive a Service to the Community award. Ken, who lives in Middlesbrough
money bag and coin dispenser. Mr Sommerville, 50, prised his fingers away while another passenger ushered Clavering off the bus. However, the 19-year-old suddenly jumped back on the bus and punched Mr Sommerville in the face, Newcastle Crown Court heard. Gavin Doig, prosecuting, said: “He hit him square on the nose. Mr Sommerville felt immediate pain, he was shocked, and his nose began to bleed profusely.” Clavering, a resident of Gateshead, fled empty-handed but was arrested soon after the attack on March 26. He told police he had no clear memory of what happened and may have carried out the attack so that he would be taken to prison,
Stagecoach North East driver Ken Smith, left, receiving his Gold Customer Service award from Stagecoach Chief Executive Sir Brian Souter and drives routes in Billingham, Stockton and Hartlepool, said: “Winning the award came as a complete surprise to me. I knew I was being presented with something but I didn’t expect it to be the top customer service award. I was over the moon to be honoured in this way as I pride myself on being pleasant to my customers so
the court heard. Mr Sommerville told of the impact of the violence in a victim personal statement. “He was off work and had three days without sick pay,” Mr Doig said. “He had been a bus driver for 16 years. He felt sick and shocked by what had happened and suffered a lot of pain.” Clavering, who was an inpatient at a special unit in Gateshead’s Queen Elizabeth Hospital when he struck, admitted attempted robbery and assault. Kate Barnes, defending, said the teenager’s troubled background had left him struggling away from the security of institutions and that he had shown “significant shame and remorse” for the offence. Mr Justice Openshaw said only a custodial sentence could follow. He said: “Bus drivers are vulnerable to such incidents. Sentences passed must be sufficient to protect them by deterring others.” it’s lovely that they took the time to recognise me for it. I’ve been told I’m also going to receive the Service to the Community award, which is fantastic. I’m very proud.” The 2012 Stagecoach Champions awards are held every year to honour the outstanding achievements of staff internationally, while Stagecoach North East gives out Service to the Community awards throughout the year based on the feedback the management team gets from passengers and the public about the selfless actions of its employees. Peter Knight, Assistant Operations Manager at Teesside depot, said: “I am so happy for Ken as he epitomises what all our drivers come to work for. The fact he has been recognised at group level is real testament to the dedication and love he has for his job, which is echoed by the lovely feedback we’ve had from our passengers. On behalf of the management team at Stagecoach North East I would like to congratulate Ken once again on his achievement.”
Yellow Buses’ driver carries Olympic Torch Bus driver Ray Jones has hailed his five minutes of fame carrying aloft the Olympic Torch as one of the best experiences of his life. The Yellow Buses’ driver was cheered by thousands of people as he ran with the torch through Bournemouth. Ray said: “I felt humbled, proud, emotional, nervous and excited. In short, I loved every minute. Without doubt it was one of the best experiences of my life.” The 52-year-old was nominated by fellow driver Steve Marshall and his partner, Sandi Ballard, a Staff Manager with the award-winning Bournemouth-based firm. In their nomination they described Ray, who has raised thousands of pounds for charity after successfully completing several runs, as a ‘good man.’ They added: “Ray isn’t ‘blow your socks’ off amazing. He is an ordinary man who makes a difference to ordinary lives. We think it’s time he had some extraordinary recognition.” After completing his stretch of the relay, Ray described the crowd reaction as “awesome.” He said: “I lifted the torch high and they went mad. People were shouting for a picture and coming up non-stop for a photo. It was just a sea of faces cheering for me but I managed to see my wife and she looked so proud.” Jenni Wilkinson, Yellow Buses’ Head of Marketing, said the firm was “pleased and proud” to have one of its drivers taking part in the torch relay. “Ray has an absolute heart of gold. We were thrilled that he was chosen for the honour of carrying the Olympic Torch,” Jenni said. “We were pleased to buy the torch for Ray, as well as other memorablia, to act as a lasting memory of his role in the Olympics.”
www.coachandbusweek.com
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July 25, 2012 | COACH & BUS WEEK | 45
COACH&BUSMARKET – the place to buy and sell
To advertise on these pages for as little as £30 just call 01733 293247 For Sale: Due to fleet replacement, we need to sell up to 5 of the following and don’t mind which 5!
Network Warrington have the following vehicles for sale
Dennis Plaxton R Series Cummins 420 2003: 2 x 49/53 seats with WC, 3 x 53 seats 2004: 5 x 53 seats 2005: 2 x 53 seats Volvo B12B Plaxton Paragon: 2006: 2 x 49/53 seats with WC, 1 x 53 seats All are well maintained, low mileage examples (approximately 62,000km per annum) with long MoT, air conditioning and AStronic/Easyshift gearboxes. Owned by us from new and used on our own holiday programme. All over cream. Priced to sell at £37,000 (03 reg), £48,000 (04 reg), £59,000 (05 reg) and £89,000 (06 reg) plus VAT (£3,000 premium for WC). Sorry no part exchange facilities!
To view contact Tom Smith, Operations Manager, Alfa Travel on 08451 305777
Passenger and Commercial Vehicles Recovery Dismantlers Parts Sales
Dennis Pointer Dart Mk2 x 130 All spares available - includes engine, gearboxes, seats, etc.
Call: 01226 727769 Mobile: 07912 103497 Email: geoff-ripley@btconnect.com www.geoff-ripleysbuscoachsales.com
OPTARE SOLO
2000 reg, Mercedes engine, 31 seats with new belt installation, DDA spec, new paint and test. Order now for September
£13,950
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
Dennis Dart SLF 10.8m 1999, Choice of 6, Cummins 6BT, Allison AT545 4 speed auto, Marshall body, 40 seats. Contact Damian Graham (Engineering Director) Warrington Borough Transport Ltd Wilderspool Causeway, Warrington WA4 6PT. Tel 01925 634296
1996 Volvo B10M
Manual, 50 seats+crew with lap belts, A/C, rear W/C, full CCTV system, continental door, DVD & monitor, taxed and MOT, double glazed windows.
£23,000 +VAT ono Contact Ron Hoskins Select Bus & Coach Services 41 Mary Street, Neath, West Glamorgan SA11 1PN
Don’t forget to say that you saw it in
Tel: 07980 618419 Email: select_services@mail.com
COACH&BUSMARKET Looking for a great deal to sell your vehicles? Photos and full colour as standard on all vehicle for sale advertisements Contact Jade Cassidy now on 01733 293247 jade.cassidy@rouncymedia.co.uk Coach & Bus Week – the only paid-for weekly magazine in the bus and coach industry – there’s no comparison!
Telephone Jade Cassidy on 01733 293247 or email jade.cassidy@coachandbusweek.com
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Ensig DOUBLE DECK 1999 T/V REG DENNIS TRIDENTS
LEZ
COMPLIANT
Cummins/Voith, LEZ compliant with traps, Plaxton President bodies, 62 seats dual door (£13,000) or 70 when converted to single door (£16,000).
Cummins/Voith, LEZ compliant for 2012 with traps to Euro 4, CCTV, Alexander ALX400 bodies, DDA compliant or upseated to 80 seats.
1999/2000 T/V/X REG DENNIS TRIDENTS
1999 T/V REG DENNIS DART SLF’S
Caetano Compass bodies, 39 seats, ramps, £7000 each plus tyres.
Cummins / Allison, Wrights Cadet body, ramp, wheelchair space, Hanover LEDʼs, CCTV, 39 retrimmed individual seats, from our own fleet and very tidy.
1997/98 VOLVO OLYMPIANS
Volvo Euro 2 engines, ZF gearboxes, Northern Counties bodies, 78 seats.
Van Hool Alizee body, 53 seats, six speed ZF manual.
1995 M REG DENNIS DRAGONS
2000 X REG VOLVO B7LA ARTIC
2000 DAF SB120
1990 VOLVO B10M
Cummins/Voith gearboxes, Duple Metsec bodies, recent floors and 92 coach seats.
120 capacity, new MOT on sale, last one remaining.
2001 DDA COMPLIANT DENNIS DARTS
Plaxton Pointer 2 dual door bodies, 31 seats, CCTV, particulate traps fitted, LEZ 2012 compliant, only £6,500 each plus tyres (£400)
1999 DENNIS TRIDENTS
Cummins/Voith, Alexander ALX 400 bodies, 63 seats or 70 as single door.
OPEN TOP BUSES A SPECIALITY -
Juliette Close, Purfleet Industrial Telephone 01708 865656 Fax: 01708 8 Visit our website for current s
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nbus ER SPECIALIST ZF automatics, Plaxton Premiere 320 bodies, 53 seats, exhaust traps fitted, LEZ compliant.
1998 R REG DAF SB3000’S
2000/2001 X REG DENNIS SUPER POINTER DARTS
2006 MAN NEOPLAN EUROLINER
ZF automatic, 49 seat exec, air-con, toilet, only one available.
Van Hool Alizee body, 49 seats with centre toilet, 6 speed manual.
1994 DAF SB3000
Euro 3, ZF automatics, East Lancs bodies, 37 seats, full DDA, Hanover LEDʼs, long MOTʼs.
2002 VOLVO B6BLE’S
Cummins Euro 3 ISB engine, Allison gearbox, Caetano Nimbus body, 10.7m, 37 seats, full DDA.
2002 DENNIS DART SLF
ZF auto, 49 seats, air-con, toilet, only one available.
2004 SCANIA
2001 X REG DENNIS DART MPD’S 25 seats, ramps, good MOTʼs.
Cummins 160 engines, Allison World Series gearboxes, 35 seats as dual door, or 43 seats as single door.
Euro 4, Wrights Gemini bodies, dual door, 68 seats.
2007 VOLVO B9TL’S
1997/98 P/R REG VOLVO OLYMPIANS
Volvo Euro 2 engines, ZF gearboxes, Alexander RL low height bodies, 80 / 87 seaters
1999 S REG SUPER POINTER DART 11.3m, uprated engine and Allison World Series gearbox, 41 seats.
2006 VDL BUS SB120
Cummins / Allison, Euro 3, Wrights body, 39 seats, full DDA.
- BRITAIN’S BIGGEST BUS DEALERS Park, Purfleet, Essex, RM15 4YF 8 864340 e-mail: sales@ensignbus.com t stock at www.ensignbus.com
553368-1045-Pembridge
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NEW PRE-REGISTERED FORDS
OTHER MAKES
New Ford Transit 17 seat 4.3ton 135ps minibus. From £20,595 + VAT
FORD TRANSIT MINIBUSES (11) 2011 Ford Transit 9 seat Shuttle Bus, twin side loading doors, large rear luggage area, delivery miles only £16,995
(11) 2011 Ford Transit 15 seat 3.5 ton, 2.4tdi engine 115ps, tacho, 10,000 km £17,500
(10) 2010 Ford Transit 17 seat M/R 140PS with air-con, tacho, COIF/PSV £17,995
(
(56) Ford Transit 17 seat 2.4tdi 115ps, high back seats, electric windows, central locking, 66,000 miles, FSH, COIF/PSV £9,995
SOLD SOLD
(53) 2003 Ford Transit 17 seat 2.4 td minibus, high back seats with three point belts, tacho, air-con, COIF/PSV £6,995
(52) 2003 Ford Transit 17 seat 2.4tdi, tacho, towbar, high back seats with three point belts, COIF/PSV £6,495
New Peugeot Boxer 16 seat 3.5 ton and 17 seat wheelchair accessible minibuses, 2.2 diesel 120ps, six speed gearbox LEZ COMPLIANT From £23,500 + VAT (07) 2007 Peugeot Boxer 3.5 ton 17 seat minibus, high back seats, rear two rows of seats on tracking, 33,000 miles COIF/PSV £9,500 (07) Peugeot Boxer 3.5 ton 17 seat minibus, 2.2 diesel with three point seat belts, 28,000 miles, COIF/PSV £10,495
WHEELCHAIR ACCESS (08) Renault Master LWB 3.5 ton, 2.5 tdi, six seats, fully tracked floor, inboard Ricon Clearway lift, one owner from new, 40,000 miles £16,750
LDV MINIBUSES (57) 2007 LDV Maxus 15 seat minibus, high back seats with three point belts £7,495
OTHER MAKES
(57) LDV Maxus LWB 9 seats tracking to take two wheelchairs, inboard lift, 49,000 miles, £9,995
New Renault Master 17 seat LM35/ 2.2di 125ps, six speed, satnav, tacho, fully tracked floor with removable seats £21,995
(54) 2005 Renault Master 13 seat wheelchair access minibus, inboard Ricon lift, fully tracked floor, rear heating, electric side step, 56,000 miles £8,995
(09) 2009 Renault Master 16 seat minibus, tacho,high back seats with three point belts, 35,000km £15,650
(03) 2003 Fiat Doblo SX 1.9 diesel, low floor, four seats plus one wheelchair, lightweight ramp, 45,000 miles £3,495
New Renault Master 17 seat LWB LM39dci 126 Minibus, tacho ONLY £20,350
Y 2001 Renault Mascot 2.8 diesel, 16 seat wheelchair accessible minibus, front entry drop step, fully tracked floor to take five wheelchairs, under floor lift, rear heating, COIF/PSV £6,495
SOLD
Tel: 01633 485858 Mobile: 07866 443304 Contact Graham Thatcher – email: sales@minibussales.co.uk
Pembridge House, The Park Business Centre, Plough Road, Goytre, Penperlleni, Nr Usk, South Wales NP4 0AL – 10 minutes from M4 motorway. Viewing by appointment only Finance Contract Hire and Finance Lease Available. We deliver Nationwide. All vehicles prepared to VOSA standard COIF/PSV specialist
All above prices are subject to VAT @ 20%
556029-1045-Bowen
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06 (06) FORD TRANSIT 9 SEAT W/CHAIR ACC OR 4 SEATING/2 W/CHAIR NEW INTERNAL LIFT £11,495
31/12/2010 (60) FORD TRANSIT 17 SEAT MINIBUS COIF/ PSV 26,000 MILES £16,995
05 (55) MERCEDES SPRINTER 413CDI UVG TREKA 17 SEAT WHEELCHAIR ACCESSIBLE 74,000KMS COIF/PSV £16,995
2010 (60) RENAULT TRAFFIC 9 SEAT WHEELCHAIR ACCESSIBLE DELIVERY MILEAGE £24,995
MULTIPART & LDV/MAXUS PARTS STOCKISTS
(PONTYPOOL) LTD
NOW AVAILABLE FOR VIEWING
P.O.A.
• ALTAS CONVERSION • 17 SEAT MINICOACH • DOUBLE GLAZED WINDOWS • FULL AIR CONDITIONING • POWER DOOR LOW ENTRY STEP • HI-VIS WINDSCREEN • COACH STYLE REAR WITH DROP WELL BOOT • LUGGAGE RACKS • MANY EXTRAS
NEW MERCEDES SPRINTER TOURLINE 516CDI
Tel: 01495 757111 Mob: 07850 739446 (Haydn) or visit our website www.minibussales.biz to view the above stock
2005 (55) FORD TRANSIT 17 SEAT MINIBUS 115PS COIF/PSV IN WHITE 77,500MLS TACHO £9,495
2006 (55) LDV CONVOY ELWB MINI COACH 17 SEATS 90PS EXCEL CONVERSION COIF/PSV TACHO £11,995
08 (58) MERCEDES SPRINTER 2-09 CDI W/CHAIR ACC 6 SEATS INC DRIVER 20,000 MILES £18,995
17:21
07 (07) LDV MAXUS W/CHAIR ACCESSIBLE 4 SEAT INBOARD LIFT UNWIN TRACKING £12,495
9/7/12
06 (06) VW LT46 16 SEAT W/CHAIR ACC U/FLOOR LIFT CLIMATE CONTROL DIGI TACHO COIF/PSV £15,995
p67_CBW_1044 Page 1
555709-1042-Pickrell
25/6/12
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H.W. PICKRELL
MINIBUS AND WHEELCHAIR ACCESSIBLE VEHICLES
Gardiners Lane North • Crays Hill • Billericay • Essex • CM11 2XE Tel: 01268 521033 • Mobile: 07860 894331 • Fax: 01268 284951
Email: sales@hwpickrell.co.uk - www.hwpickrell.co.uk
Finance available on all vehicles (subject to status) Written details on request.
WHEELCHAIR ACCESSIBLE MINI BUSES
60 REG RENAULT MASTER SM33 2.5TD
06 REG RENAULT MASTER SL33 2.2TD
06 REG RENAULT MASTER MM33 2.2TD
2008 08 REG IVECO 50c15 IRIS BUS 2.8 TD
Manual gearbox, high roof, Advance conversion, PAS, side loading door, side step, 6 high back seats plus 2 x w/chair, heater, air con, Unwin tracked floor, Ricon tail lift, 2,060 miles only.
Manual gearbox, low roof, O & H conversion, PAS, side loading door, side step, 4 high back seats plus 1 x w/chair, Eberspacher heater, Unwin tracked floor, Ricon tail lift, 17,491 miles.
Automatic gearbox, high roof, SCW conversion, PAS, side loading door, side step, 7 high back seats plus 1 x w/chair, Eberspacher heater, Unwin tracked floor, Ricon tail lift, 11,831 miles.
Auto Agile gearbox, Irisbus conversion, electric windows, power front entry plug door, 16 high back removable seats with all age seat belts, Rratcliff tail lift, COIF, new PSV MOT, only 45,000 kms.
07 REG RENAULT MASTER MM33 2.5TD
07 REG RENAULT MASTER LH35 2.5TD
09 PEUGEOT EXPERT TEPEE 1.9 HDI
07 REG RENAULT MASTER MM33 2.2TD
Manual gearbox, high roof, Warnerbus conversion, PAS, side loading door, side step, sat nav, 6 high back seats plus 1 x w/chair, Webasto, Unwin innotrax floor, Ricon tail lift, 14,300 miles only.
LWB, hi roof, multi purpose office/comms unit, PAS, SLD with AVS side step, awning, 3 x workstations, amber light, bars front and rear, overhead storage lockers, heating, generator, microwave, tv, only 1,500 miles.
Manual 5 speed gearbox, PAS, CD player, air con, twin side loading doors, 2 high back seat in rear, double passenger seat front, cut out floor, fold down ramp, blue metallic silver, alloy wheels, 14,932 miles.
Manual gearbox, high roof, Warner bus conversion, PAS, side loading door, electric side step, 7 high back seats plus 2 x w/chair, Webasto heater, Unwin Innotrax tracked floor, Ricon tail lift, 23,480 miles.
2004/05 54 REG MERCEDES SPRINTER 416CDI AMBULANCE
07 REG FORD TRANSIT 350 2.4TD
06 REG RENAULT MASTER LM35 2.5TD
07 REG MERCEDES SPRINTER 313 CDI 2.2
LWB, Macneillie van conversion, SLD, 2 rear high back seats, Ferno Falcon stretcher & locks, stretcher lift, blue light bars and siren, very high spec, low miles 65-85,000 miles only, choice of 8.
Long wheelbase, high roof, 6 seater crew van, PAS, SLD, rear partion for storage & tools in rear, Eberspacher heater, overhead storage, microwave, hot water box, wash facilties, 27,000 miles only.
Manual, PAS, LWB, PTS ambulance conversion, SLD, 6 rear high back seats, Ferno stretcher locks, Ricon stretcher lift , Eberspacher heater, Unwin tracking, exNHS, 36,100 miles only.
6 speed manual, a/c, Frank Guy conversion, side loading door, 8 x high back Cogent reclining removable seats, tracked floor, PLS in board tail lift, 34,500 miles only, choice of two.
2012 UN REG IVECO DAILY 45C IRIS BUS 3.0TD
54 REG MERCEDES SPRINTER 411 CDI
58 REG FORD TRANSIT TOURNEO CONNECT 1.8 HDI
2009 59 REG VAUXHALL VIVARO SL28 2.0 TD
Agile gearbox, high roof, PAS, LWB, front power door, 16 high back CT seats, m2 tested fully tracked flat floor, roof vent, new Ratcliff tail lift, new conversion.
Tiptronic gearbox, Euromotive PSC bus conversion, front entry slam door with low entry step, 16 x high back removable seats, Eberspacher, ex local authority, COIF'd, tacho fitted, only 66,780 kms.
Manual gearbox, CD, electric windows & mirrors, A/C, twin side loading doors, 2 high back seat in rear, single passenger seat front, cut out floor, air suspension, fold down ramp, high spec, 24,000 miles.
Manual gearbox, low roof, O & H conversion, PAS, twin side loading door, side step, 4 high back seats plus 1 x w/chair, modified low floor, electric winch & fold out ramp, 15,491 miles.
07 REG MERCEDES SPRINTER 313CDI 2.2
06 REG RENAULT MASTER SM33 2.2TD
2004 54 REG IVECO 50c13 IRIS BUS 2.8 TURBO DIESEL
2009 09 REG VAUXHALL MOVANO LM39 2.5TD
6 speed manual, a/c, Frank Guy crew van, side loading door, 8 x high back Cogent reclining removable seats, tracked floor, large storage area ideal airport shuttle bus, 34,500 miles only, choice of two.
Manual gearbox, high roof, O & H conversion, PAS, side loading door, side step, 6 high back seats plus 1 x w/chair, Eberspacher heater, air con, Unwin tracked floor, Ricon tail lift, 21253.441 miles.
Manual, LWB, PAS, factory conversion, electric windows, cruise control, low front entry slam door, 16 high back seats with all age seat belts, full air con, exlocal authority, COIF, new PSV MOT, only 80,341 kms.
Manual, high roof, PAS, LWB, new conversion, side loading door, AVS side step, 14 high back seats, AMF m2 fully tracked floor, new Ricon tail lift, tacho fitted, only 6,646 miles.
53 REG MERCEDES SPRINTER 416 CDI
56 REG RENAULT MASTER MM33 2.5TD
08 REG VW TRANSPORTER BLUEBIRD TUCANA LIBRARY/OFFICE/COMS UNIT
2005/06 MERCEDES SPRINTER 413 CDI UVK TREKA
4x4 ambulance, LWB, Wilker box body conversion, full air con/climate, side loading door, 3 high back seats, Falcon stretcher, PLS stretcher lift, very high spec, one owner ex Air Force, only 25,950 kms.
Manual gearbox, high roof, Warnerbus conversion, PAS, side loading door, side step, sat nav, 6 high back seats plus 1 x w/chair, air con, Unwin Innotrax floor, Ricon tail lift, 14,300 miles only.
2.8 TD, automatic transmission, PAS, power side loading door, n/s wind out awning, wheelchair accessible, storage lockers, heating, lots more, low kms.
Auto gearbox, LWB, PAS, N/S/F electric power door, 16 high back removable seats on Unwin tracking, Eberspacher, Ratcliff underfloor tail lift, ex-midland council, COIFʼd, choice of 3.
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Kinglong Scotland KINGLONG 2012
XMQ 6127 53/49 luxury recliners, DVD, Flatscreens, W/C, A/C, many extras as standard From £179,950 + VAT
XMQ 6900 35 leather recliners or 31 with W/C, DVD, Flatscreen, many extras £134,950 + VAT
XMQ 6800 8 metres of luxury mini coach, 31/29 recliners, DVD, Flatscreen, A/C £99,950 + VAT Manual £109,950 + VAT Auto XMQ 6130Y TRI AXLE!! Ultimate coach, 55/59 seats @ 13 metre, D/G, A/C, W/C, MP3, 3 flatscreens, drivers bunk!!! £229,950 + VAT secures 13 metre
AVAILABLE TO ORDER NOW!!!!
XMQ 6127J Ultimate City Bus, Low floor entry with tilt, LEZ compliant, Euro 5 Cummins, LED as standard, CCTV, 12 metre gives 37 + 3 + 34 standees only £134k + VAT 9 metre gives 24 + 3 + 17 standees only £109k + VAT All the above come with 2 year warranty!!!!
Used, nearly new stock available!!
Authorised stockist Kinglong parts and glass.
01651 872864 Office 07769719252 Mobile 24/7 kinglongscotland@yahoo.co.uk
Station Yard, Oldmeldrum, AB51 0EZ
July 25, 2012 | COACH & BUS WEEK | 53
2003 MERCEDES SPRINTER 413D
Mellor body, 15 seats or upto 3 wheelchairs, tacho etc, 75k miles, fantastic condition. For more information visit
£8,750
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
MAYPOLE COACHES COACH OPERATORS FOR OVER 50 YEARS DUE TO RESTRUCTURING HAVE THE FOLLOWING VEHICLES FOR SALE: Belted, S/D con, tacho, Eminox, Euro 4, driver air con, 60 mph, 12 mths MOT £16,000 + VAT
81 SEATS VOLVO OLYMPIAN
Eminox exhaust, air con, 60 mph, 12 mths MOT, £11,500 + VAT
74 SEAT BELTED
As above £10,000 + VAT
74 SEATS WITHOUT BELTS
1994 VOLVO B10M JONCKHEERE DEAUVILLE
Retrimmed 2 yr ago, 12 mths MOT, 51 seats with belts, toilet, DVD/monitor £12,500 + VAT
1993 VOLVO B10M VANHOOL T8 BODYWORK
12 mths MOT, toilet, DVD/monitor, 49 seats with belts £11,000 + VAT 63 seats, ZF auto, 3 point belts, 12 mths MOT, tacho £5,500 + VAT
1992 LEYLAND LYNX
60 coach seats 3 point belts,Cummins/ Allison, 12 mths MOT, tacho, radio £5,900 + VAT
1996 BLUEBIRD BUS
Tel: 0151 547 2713 or 07802 235778
1999/2000 Dennis Trident Alexander ALX 400 V and X reg, long wheelbase, EURO 4
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
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HEATONS MOTOR CO. WIGAN - tel 01942 864222 www.heatonsmotorco.co.uk
57 MERCEDES SPRINTER 515
WHEELCHAIR ACCESSIBLE
TWO F O CE CHOI WHEELCHAIR ACCESSIBLE
WHEELCHAIR ACCESSIBLE
LEZ
WHEELCHAIR ACCESSIBLE
WHEELCHAIR ACCESSIBLE
LEZ
COMPLIANT
56 RENAULT MASTER LWB 9 highback passenger seats, covered 46,000 miles, lots of Unwin tracking, Ricon internal tailift, SLD with side step, m1 Unwin Invatax floor, totally unmarked, silver metallic £11,995
WHEELCHAIR ACCESSIBLE
WHEELCHAIR ACCESSIBLE
PSV’d
POA
COMPLIANT
LEZ
COMPLIANT
05 MERCEDES SPRINTER 311 CDI MWB. front low step entry, fitted with 8 highback passenger seats, lots of Unwin tracking, good quality conversion, external cassette tailift, totally showroom condition £9,995
LEZ
Only covered 20,000 miles, fitted with 16 highback Restcroft seats, lots of Unwin tracking, SLD with cassette step, external Ratcliffe fully automatic tailift, good quality O&H conversion, totally totally like new
READY TO WORK
LEZ
COMPLIANT
09 RENAULT MASTER MWB, covered 49,000 miles, 5/8 highback passenger seats, SLD with cassette step, Ricon internal tailift, totally showroom condition inside and out. £14,995
WHEELCHAIR ACCESSIBLE
COMPLIANT
06 MERCEDES SPRINTER 316 CDI LWB, full automatic transmission, 8 highback passenger seats plus wheelchair spaces, Ricon internal fully automatic tailift, lots of Unwin tracking, Unwin Innotrax m1 flooring system, front low step entry with cassette step, air conditioning, LEZ compliant, totally immaculate in everyway £12,995
WHEELCHAIR ACCESSIBLE
LEZ
PSV’d
COMPLIANT
02 MERCEDES VARIO 814 Mellor Coachcraft coachbuilt, covered 71,000 miles, one council owner, automatic transmission, 32 high back passenger seats all on Unwin tracking, 3 point belts, powerdoor front entry, external PLS cassette tailift, very very clean and original, PSV tested, 97k miles £13,995
54 MERCEDES VARIO 614 with 15 highback passenger seats, complete flat floor, powerdoor front entry, external PLS tailift, analogue tacho, fully colour coded, totally immaculate in every way, low miles, excellent value £10,995
56 MERCEDES VARIO 614 Mellor coachbuilt, 16 highback coach seats, 3 point belts, complete flat floor, lots of Unwin tracking, Powerdoor front entry, external cassette tailift, covered 80,000 miles, totally immaculate inside and out, excellent value £14,995
58 RENAULT MASTER LWB, covered 46,000 miles, unmarked, silver metallic, 8 highback passenger, seats lots of Unwin tracking, Ricon internal Clearway tailift, SLD with cassette step. Where do you find late model vehicles like this – excellent value £16,995
WHEELCHAIR ACCESSIBLE
WHEELCHAIR ACCESSIBLE
LEZ
LEZ
COMPLIANT
09 RENAULT MASTER LWB, PTS spec, covered 41,000 miles, 8 highback passenger seats, Ricon internal tailift, lots of Unwin tracking, SLD with cassette step, totally totally immaculate, LEZ compliant £16,995
COMPLIANT
52 VOLKSWAGEN LT 46 8/10 highback seats plus wheelchair spaces, Ricon internal fully automatic tailift, choice of 2 £4,995
WHEELCHAIR ACCESSIBLE
58 FORD TRANSIT LWB 17 seat factory minibus, covered 70,000 miles, full electric pack, digital tacho, totally totally showroom condition inside and out £12,995
WHEELCHAIR ACCESSIBLE
LEZ
COMPLIANT
2010 FORD TRANSIT LWB, highroof, 17 seat factory spec minibus, digital tacho, showroom condition inside and out, LEZ compliant, above average miles but fantastic value at £14,995
LEZ
COMPLIANT
08 MERCEDES VITO LWB only covered 50,000 miles from new, 8 passenger seats, twin SLDs, totally immaculate, excellent value at £10,995
D L O S
06 RENAULT MASTER MWB, silver metallic, 6/8 highback passenger seats, lots of Unwin tracking, Ricon internal Clearway tailift, SLD with cassette step, totally immaculate £10,495
55 BMW 630i CONVERTIBLE Cream leather 44,000 miles, our own car from new, full BMW service history, totally immaculate in everyway, please ring for full spec
WHEELCHAIR ACCESSIBLE
LEZ
PSV’d
COMPLIANT
06 MERCEDES SPRINTER 413 CDI LWB, 15 highback passenger seats, power side door, lots of Unwin tracking, external cassette tailift, LEZ compliant, will come with 12 months PSV test, excellent condition inside and out £14,995
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July 25, 2012 | COACH & BUS WEEK | 55
2005 MAN 14.240 MCV EVOLUTION SERVICE BUS
2 x DAF SB3000 WS Plaxton Prima 320
ZF auto, 53 reclining seats, with Eminiox Euro 4 kits, short MOT, can supply new test, excellent condition £18,000.00 ONO + VAT
40 seats, NEW MOT TO MAY 2013, repanelled and repainted 2 pack white, engine overhauled, Hanover LED destination gear, drives fantastic, superb condition.
£26,500 + VAT o.v.n.o.
Contact Steve on 07795 347476 or 01492 640320 (North Wales)
D
OL S L L
A 1995 Volvo B10M Plaxton Premier 350
ZF Auto, 49/53 exec certified, plain white, new trim, really nice coach £15,000.00 ONO + VAT
1992 Volvo B10M Manual Plaxton Premier 350
57 seater, brand new trim, 7 upseat, sprayed white, ready to go £13,000.00 ONO + VAT
2 x 1996 70 Seater Plaxton Premier 320
Volvo B10M ZF chassis, available September 2012 £28,000.00 + VAT CALL FOR DETAILS
01268 795763
ADL ENVIRO 200 58/09 REG 29 seats Choice of 4
From £59,950
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552 DENNIS DART PLAXTON POINTER SLF
P reg with 29/32 seats, recent retrim, metallic silver, new test.
£5,950
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
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56 | COACH & BUS WEEK | July 25, 2012
COACHES 05-54 Iveco Beulas Eurorider, 49 seat exec, 6 speed man, centre sunken toilet, low mileage, MOT May 2013 ...............................................................................................................................................£66,950 93 K Scania Cetano, 8 speed manual, 51 seat exec, centre sunken toilet, MOT July 2013 ......£10,950 92-J Volvo B10M VanHool, manual, 57 seat, MOT Feb 2013 ......................................................£9,950 91-J Dennis Javelin, Cummins diesel, manual, 68 seats, MOT Feb 2013 £...................................9,950 90-H Scania VanHool, manual, 49 seat exec, centre sunken toilet, MOT ....................................£7,500 1988 Scania VanHool, manual, 55 seat, MOT May 2013 .............................................................£4,950 1987 Daf VanHool, manual, 57 seat, choice of two, .....................................................................£7,950 1987 Daf VanHool, manual, 55 seat, MOT Dec 2012 ...................................................................£7,950
MINI-COACHES & BUSES 99-V Optare Solo, auto, 37 seat/15 standing, low floor, 2 owners .............................................£18,950 97-P Merc 814 Nouvelle, 6 speed, 33 seat, MOT 1 year, ............................................................£11,950 97-P Merc 711, manual, 29 seat, MOT 1 year, 2 owners ..............................................................£8,500 97-P Merc 709, Auto, 24 seat, MOT 1 year, 2 owners ..................................................................£4,950 91-J Merc 811, Auto, 31 seat Carlyle body, MOT Nov, 2 owners .................................................£3,500 91-J Merc 709, manual, 25 seat Alexander body, MOT 1 year .....................................................£3,950 03-03 LDV Convoy Hi-roof LWB, 8 seat (Private Hire) MOT March 2013 £...................................1,350 All prices - PLUS VAT • All vehicles can be painted in colour at cost.
Tel 01768 892727 Fax 01768 899680 Email: sales@nbmtravel.co.uk NBM Travel, Cromwell Road, Penrith, Cumbria CA11 7JW
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July 25, 2012 | COACH & BUS WEEK | 57
2009 09 REG FORD TRANSIT
15 seat factory bus with only 9K miles, tacho, COIF applied for
£14,250
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
2006 MAN NEOPLAN EUROLINER
1 x 57 Volvo Vanhool 1987 Tested Mar 2013 Taxed Sept 2012 1 x 53 Volvo Vanhool 1993 (Toilet) Tested Feb 2013 Taxed Nov 2012 1 x 32 Plaxton Cheetah 1998 Tested Jan 2013 Taxed Feb 2013 1 x 32 Plaxton Cheetah 1998 Tested Apr 2013 Taxed Jan 2013 1 x 27 Beluga 2001 Tested Apr 2013 Taxed Dec 2012 1 x 16 Ford Transit 2005 Tested Dec 2012 Taxed Sept 2012 1 x 16 Ford Transit 2002 Tested Aug 2013 Taxed Mar 2013 1 x 14 Ford Transit 2005 Tested Mar 2013 Taxed Feb 2013
I 49 seat exec I Air con I Centre toilet I Long MoT
I Auto
OFFERS INVITED Finance Packages Available. Vehicles for sale on behalf of operator or finance house Call Mike Austin for more information
07834 810907 or 0121 711 7237
1 x 8 Ford Transit 2003 Tested Oct 2012 Taxed Nov 2012 1 x 8 Volkswagen Caravelle 2003 (D) Tested Mar 2013 Taxed Mar 2013 1 x 8 Volkswagen Caravelle (D) Wheelchair Accessb 1997 Tested Nov 2012 Taxed July 2012 1 x 6 Vauxhall Safira (D) 2001 Tested Sept 2012 Taxed July 2012
2005 Ford Transit 410
Factory minibus, fitted with 14 moquette h/b coach seats, COIF, tacho and new PSV, 120,000 miles
£5950
For more information visit
www.staffordbuscentre.com Tel: 01782 791774/07803 222552
For prices telephone: 01779 480480 or mobile contact Ewan Mowat: 07768 432111 Email: info@victoriacoaches.co.uk www.victoriacoaches.co.uk
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58 | COACH & BUS WEEK | July 25, 2012
COACH&BUSCLASSIFIED BUSINESS FOR SALE
CHECKPOINTS
ENGINES
DUE TO RETIREMENT
Special needs company for sale With attached Marine Business (service, repairs and parts). Established over 20 years. Turnover over £300,000 per annum with at least 20% net profit. The Company is debt free with prompt payments from clientele. Would suit an engineering minded person or to tag on to existing company. Possible 50% partnership. Also would consider splitting Company into two. For initial contact write to Box No 28, Coach & Bus Week, 3 The Office Village, Forder Way, Cygnet Park, Hampton, Peterborough PE7 8GX
TO PURCHASE CHECKPOINT/DUSTITE loose wheelnut indicators or to locate your nearest stockist:
Tel: 01524 271200 www.checkpoint-safety.com
HEAVY DUTY STEEL BUILDINGS
BUILDINGS
• Bus Workshops • Secure Storage
THE CUMMINS ENGINE SPECIALISTS PARTS & SERVICE DIVISION
D.I.E.S.E.L. LIMITED OFFER A VAST RANGE OF SERVICES FOR ALL TYPES OF CUMMINS ENGINES FREE TECHNICAL ADVICE AND SUPPORT FULL OR 3/4 BUILT RECON ENGINES COMPETITIVE & COST EFFECTIVE SERVICE REPAIRS FIXED PRICE ENGINE REPAIRS/OVERHAULS COMPREHENSIVE PARTS STOCK – NEW AND USED ON SITE REPAIRS FULL ELECTRONIC DIAGNOSTICS CONTACT US TODAY FOR ALL YOUR CUMMINS REQUIREMENTS TELEPHONE UK: 01708 859625 FAX UK: 01708 857630 EMAIL: SALES@DIESEL.UK.COM
CRAIG TILSLEY Tel: 01782 791524 or 01782 791527
• Supplied any width,
Fax: 01782 791316
any length
• Building to BS5590
• Doors high enough for Double Deckers • Finance available Phone for further information
BLUELINE BUILDINGS 01709 578333 anytime
Moorfields Industrial Estate Cotes Heath, Stoke-on-Trent ST21 6QY
Suppliers of Reconditioned DAF MAN MERC, VOLVO SCANIA, GARDNER LEYLAND, CUMMINS ENGINES CYLINDER HEADS CRANKSHAFTS CRANKCASES CAMSHAFTS PUMPS ETC
GARAGE EQUIPMENT
ENGINEERING SUPPORT
GLAZING Email: sales@reglaze.co.uk Tel: 01274 870919 www.reglaze.co.uk
For all your glass replacement needs • PLEASE CALL TODAY FOR A QUOTE OR EXPERT ADVICE • OUR PHONES ARE MANAGED 24 HOURS, 365 DAYS A YEAR • NO CALL CENTRES • • • • • • • • • •
24 hours, 265 days, fast & friendly service UK & European Quality workmanship Cover 24 hours access to large glass supply No call centres – straight through to experienced staff member e rvice first tim Competitive pricing Quality & Se e? is Customer accounts upon request om – why compr ys! Repairs & filming 24x7 - 365 da Insurance work covered Over 50 years combined experience Replacing glass on coaches, buses, trains, horse boxes, boats, trams, motorhomes, plant and agricultural equipment & much more
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July 25, 2012 | COACH & BUS WEEK | 59
COACH&BUSCLASSIFIED TRAINING
REGISTRATIONS G
SPEEDY REGISTRATIONS CO LTD G ‘Buy with confidence – CNDA Member’
£690 CXZ 50 JFZ 40 PBZ 16 RNZ 10 TBZ 19 TJZ 44 TJZ 50 TUI 20 UXI 70
£350 £99 £99 £50 AJZ 262 DXZ 1150 MJZ 6749 CXZ 4471 JBZ 484 HIG 5338 MNZ 1195 CXZ 4472 KBZ 404 HIG 5339 ONZ 1180 DFZ 4694 KBZ 505 IIG 7764 REZ 3255 DRZ 8551 RBZ 696 IIG 7765 RUI 2117 DRZ 8552 RDZ 545 JIG 8894 SUI 8836 ERZ 1643 SBZ 545 JIG 8895 SUI 8837 JFZ 8393 VIW 242 KIG 5113 TJZ 1116 JFZ 8394 XJI 474 KIG 5114 TJZ 1119 JIG 8491 We Buy for Cash, also Part Exchange
£50 JIG 8492 KFZ 3733 KFZ 3734 KIG 6631 KIG 6632 RNZ 2144 RNZ 2145 TUI 7074 TUI 7075
• HGV & PCV inspections • Maintenance audits • HGV & PCV training courses • Due diligence inspections and reports info@viats.com www.viats.com 077 0234 9080
Tel: (028) 6638 7124 Fax: (028) 6638 7771
Millwood, Lisbellaw, Co. Fermanagh, N. Ireland BT94 5HQ
INSURANCE
TICKETING
CPC Nat / International Driver CPC Digital Tachograph Drivers’ Hours Tachograph Analysis
ESSENTIAL PREVENTATIVE MAINTENANCE SUPPLIES QUALITY APPROVED PRODUCTS, FAST DELIVERY
DRIVERS DAILY DEFECT BOOKS, MAINTENANCE WALL PLANNERS, SAFETY INSPECTION PADS, TACHOS, DRIVERS WALLETS ETC. CALL ORDERLINE: 01329 280280 Email: info@wardint.co.uk
DRIVER CPC PERIODIC TRAINING AVAILABLE NATIONWIDE
Ward International Consulting Ltd 70 Marks Tey Road, Fareham, Hants PO14 3UR www.wardint.co.uk
TRIM
Don’t forget to say that you saw it in
Coach refurbishment, spray painting, structural work & accident repairs
www.blackpoolcoachservices.co.uk
Contact Neale – 01253 698686
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60 | COACH & BUS WEEK | July 25, 2012
COACH&BUSCLASSIFIED VEHICLE SPARES
TYRE EQUIPMENT
New Van & Minibus Parts
Peugeot Boxer Relay Fiat Ducato Doors £300+vat pair
Renault Master Read Mavano Doors £300+vat pair
MB Vario Bonnets
Transit 17 seater
Transit Millennium Bus £750+vat
MB Vario Bumpers £75+vat
Master Side Doors £200+vat
MB Sprinter 616 Axel part no A9053500300
MB Vario Headlamps £35+vat
MB Sprinter Mk3 Doors
MB Sprinter VW LT Doors old model £150+vat
Mercedes Benz E Class 1246005005 Bodyshells
Transit Tourneo Seats
New MB Vario Parts
Renault 1.9 CDI F9Q Engines New
Cummins L10 Short Motor
Transit 2.5Di Diesel Ford OE Engines
LDV Peugeot 2.5D, EN55 OE Engines
Leyland GB397,390
MB Sprinter 616 Axle part no A9053500300
Nissan 2.7 TD New
VW1-9 CDI ANUCode Sharan Galaxy
ZF 16S-109
ZF Astronic 12-AS-1930-TD
VEHICLE SPARES
Trevor Wigley & Son Bus Ltd
TW FULLY LICENSED END OF LIFE VEHICLE CENTRE TW REDUNDANT AND SCRAP VEHICLES TAKEN TW PROFESSIONAL, EFFICIENT SERVICE TW ALL REQUIREMENTS CATERED FOR TW VARIOUS SPARES AVAILABLE TW CONTACT US FOR FULL AVAILABILITY
Call 01226 723147 Night Service 01226 716479 Fax 01226 700199 Email wigleys@btconnect.com
www.twigley.com
www.cabmasters.com 01706 211 838
July 25, 2012 | COACH & BUS WEEK | 61
Seen something funny? Send it to gareth.evans@coachandbusweek.com, fax 0845 2802927 or write to: Last Stop, Coach & Bus Week, 3 The Office Village, Cygnet Park, Forder Way, Hampton, Peterborough PE7 8GX
Monday: A press day which is firmly on track derails when a vital computer fails, creating an unwelcome bottle neck. Cuss words don’t have the desired effect. Martin provides much needed amusement when he comes out with one of his tales. When he lived in Kent, a neighbour’s cat was called Taxi. She used to call for it at night. We laugh as it creates visions of a drunk-sounding lady calling for a cab…
Is the wording on this sign common? We in the CBW office seem to think ‘road studs removed’ is more widely used in these so-called politically correct times
Oh eye… Cat lovers of a sensitive disposition should read no further – for this story will give them an unwelcome eye full – or perhaps not, as the case may be… “I was asked to stay at a hotel in the area for Group Travel World magazine,” explained CBW’s Chairman and CEO Jonathan Taylor. “Driving back I spotted these signs, which certainly raised a smile and a few chuckles. It’s amusing that someone designed the sign without thinking about it. If I recall correctly, there were about 10 of them. “ In the CBW office we concluded the decision on the wording proceeded without hesitation – there was certainly no pussyfooting
Dilbert
around. Joking aside, the photo was taken near Bassenthwaite, one of the most northerly of the lakes in the Lake District. At four miles long and three-quarters of a mile wide it is one of the largest, but also one of the shallowest at 70 feet (21 metres). “In contrast to larger settlements like Kendal, which are bustling, if not brimming with visitors at this time of year, Bassenthwaite was pleasantly peaceful,” added Jonathan. For angling enthusiasts, Bassenthwaite is home to the vendace, a rare and endangered fish species found only here and in Derwentwater near Keswick. There, who says only Radio 2 does factoids eh?!
Avoid Coventry? Our second road sign story this week comes from the West Midlands, this time concerning a ‘high profile sporting event’. “Olympic traffic messages on signs in Coventry have been changed after they advised drivers to avoid the area,” BBC reported. The City of Coventry Stadium is hosting 12 Olympic football matches. A city council spokesman said the message on the signs was supposed to say “avoid A444”. The authority also said live traffic signage at all ‘high profile sporting event’ venues was the responsibility of a company working for LOCOG.
Tuesday: No lie-in for me – spend an interesting few hours in Birmingham gathering material for a future issue. I’m impressed with what I find – and that’s without the coffee and lunch (joke). Wednesday: Spend an enjoyable afternoon at the Institute of Advanced Motorists (IAM) in Chiswick, West London, learning about the Driver CPC courses on offer. The welcome and the coffee live up to their reputation. Thursday: A hectic day in the office writing up a feature for a future issue – the virtual ‘do no disturb’ sign is up, although as ever, I still make time for a laugh, ensuring our spirits are kept high. Friday: Rise at 0500hrs to forge on with CBW – I want to leave the office by 1300hrs as I’m taking my ‘inlaws’ to my parents for a weekend of sightseeing. However, life takes a sudden twist mid morning when I receive the devastating news my dearly loved paternal grandfather (Taid) has died. Just weeks before his 90th birthday, far from being chair-bound, he remained active until the end. Indeed, it was while on his way to tend to the ducks on the family small holding that he collapsed. I go through the alltoo familiar emotional rollercoaster but try to take comfort from the fact he was in his natural environment rather than wired up in a sterile hospital… www.coachandbusweek.com
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62 | COACH & BUS WEEK | July 25, 2012
RECRUITMENT
Oxford Bus Company welcomes new OD Oxford Bus Company’s new Operations Director Phil Southall has taken up his post working alongside outgoing Operations Director Louisa Weeks. Phil was Divisional Manager South with sister company GoNorth East and previously worked for The TAS Partnership and First Group. Welcoming Phil Southall, Oxford Bus Company Managing Director Philip Kirk said: “We went through a very thorough recruitment process and we are pleased that we have been able to recruit someone of Phil’s calibre. We are sorry to be losing Louisa and I’d like to pay tribute to her dedication and commitment to the company in a
Turner is new RELBUS chairman
Phil Southall will replace Louisa Weeks as Operations Director variety of roles.” Phil Southall said: “I am very pleased to be joining Oxford Bus Company at this exciting time in its long and proud history. With an ever-growing number of daily transactions on the key, the recent multi-million pound investment to improve coach services and 19
Service Quality Supervisors Admin Clerk Service Quality Supervisors – Surrey – c£26k We are looking for three suitable candidates to join the Operational team based at our Surrey Depot in Byfleet. As part of the local supervisory team, the successful applicant will provide the General Manager with a high level of support to ensure the quality of service provided to Surrey County Council and our customers in terms of reliability and safety. The successful candidates will be expected to show that they can assist in managing the network of services and our staff, whilst maintaining the cost effective use of resources to meet contractual requirements, ensuring customer satisfaction is achieved. We are looking for team players that are committed, confident, highly motivated and reliable, who will provide support to the Operations Department.
Admin Clerk – Surrey – c£20k We are looking for a suitable candidate to join the Operational team based at our Surrey Depot in Byfleet. As part of the local team, the successful applicant will provide the General Manager with a high level of support in administrative services and support for the local Management Team, utilising I.T. packages (including staff allocations software) as appropriate. The successful candidate will be expected to show that they can assist in collating statistics for weekly and monthly reports for submission to the General Manager, local Management Team and/or Board of Directors. We are looking for a team player that is committed, confident, highly motivated and reliable, who will provide support to the Operations Department. Applicants do not need to have a thorough understanding of working in the bus industry, as training will be provided if required. Any relevant experience will of course be beneficial. Further details of the roles are included in the role profiles / job descriptions which can be obtained from Jackee Adamson by calling 0207 788 8722.
Abellio is an equal opportunities employer
Applications by way of a C.V. and covering letter clearly detailing your experience, knowledge and suitability for the role should be sent to: Jackee Adamson, Human Resources Dept, Battersea Depot, Silverthorne Road, London SW8 3HE. Email: adamsonj@abellio.co.uk Closing date for applications: Friday 10th August 2012
Join the team where your skills and experience will be respected.
more hybrid buses on the way, the company is really going from strength to strength.” Louisa, who is leaving the company at the end of the month to pursue other interests, said: “I’ve enjoyed my time with Go-Ahead and OBC and will have many fond memories of my time in Oxford.”
RELBUS, the public transport campaign group in East Lothian, has appointed former Liberal Democrat councillor Barry Turner as its Chairman. Former Dunbar Lib Dem Councillor Jacquie Bell has also joined the committee. The group reformed following service reductions and withdrawals by First, which led to a review of contracts for many services supported by East Lothian Council. Mr Turner was the council’s Environment and Transport Convener prior to the May elections when he lost his seat in Musselburgh. He said: “I am a life-long bus enthusiast and I have spent my professional and political life campaigning for better public transport.”
“I honestly couldn’t believe the response from the job advertisement we put in CBW. We had nine great CVs sent in and are in the process of interviewing all of them for the two roles. The service I received from Ian in the sales department and June, who designed our ad, was second to none. I wouldn’t hesitate to use CBW again and would recommend the magazine to anyone looking to �ill their own vacancies.” Keith Sanzo, Director, Eurotaxis
RECRUITNOW www.coachandbusweek.com/jobs
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COntACt Ian Gillis 01733 293484
New MD for Arriva Midlands
as a graduate trainee at FirstGroup, and following subsequent appointments at management and director levels, he became Managing Director of its business in Bristol, Somerset and Avon. Alex starts his new role at Arriva on September 3, 2012 and replaces Bob Hind, who retires at the end of the month and who has held the position of Managing Director at the business since 2007. Alex said: “This is a very exciting opportunity and I look forward to building on the success and achievements made by the business. I will be working to create close links and partnerships with businesses, communities and local authorities to ensure Arriva continues to be a real partner of choice in the regions it serves.” Mike Cooper, Managing Director of Arriva UK Bus, said: “Alex brings a wealth of experience in the bus industry along with a breadth of leadership skills. He is an excellent appointment for our Midlands business.”
Arriva has announced the appointment of Alex Perry as Managing Director of Arriva Midlands. Alex joins Arriva UK Bus following seven years at National Express Group, latterly as Operations Director for its UK Coach division. He began his career
Alex Perry joins Arriva from NatEx
ian.gillis@coachandbusweek.com
July 11, 2012 | COACH & BUS WEEK | 63
“Advertise all your recruitment vacancies the affordable way; book a series of three adverts; buy one week, get the second week half price and have a third week on us… yes, that’s free! Your vacancy will be seen in the print and digital editions, and online at www.coachandbusweek.com/ jobs. This amazing offer ends on September 28, 2012, so don’t delay, contact me, Ian Gillis, on 01733 293 484, or via email: ian.gillis@coachandbusweek.com”
RECRUITNOW
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CONTRACT FOR THE PROVISION OF INDEPENDENT TRANSPORT OPERATIONS FOR THE TRANSPORTATION OF CHILDREN, ADULTS, THE ELDERLY AND STAFF Harrow Council and Barnet Council invite suitably qualified and experienced contractors to tender for the provision of passenger transportation services within a four year framework agreement. This framework agreement is commissioned by the London Borough of Harrow and the London Borough of Barnet (The ʻAuthorities”) for the provision of door-to-door passenger and ad-hoc transport services for vulnerable adults, young people and for other public bodies across London that may wish to make use of these services. The scope of the services involve the following: • Vulnerable Adults requiring travel assistance to and from Day Centres and or other establishments; • Children and young people with Special Educational Needs (SEN) who are assessed as requiring travel assistance to and from schools, colleges or other destinations; • Families and service users, who may have specific medical or physical needs and require assisted travel; • The Authoritiesʼ staff or other authorised individuals and groups travelling in the course of their duties; • Non-SEN and Social Care service users to school and other destinations; • Service users requiring secure transport to and from court and secure facilities; • The Authoritiesʼ requirements to deliver goods to various locations and facilities and undertake courier services using vans and/or other suitable vehicles. The Council intends to let a four-year contract from 5th November 2012 to 4th November 2016. To express an interest in providing this service and to access the tender documents, please register by logging in to Bravo our E-tendering portal https://harrow.bravosolution.co.uk/web/login.shtml The closing date for returned submissions is Wednesday 29th August 2012, 12 noon. www.coachandbusweek.com
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