Business: International HRM and Organizational Behaviour 2008 (UK)

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Routledge Business

New Titles and Key Backlist

International HRM and Organizational Behaviour

2008

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Highlights

CONTENTS Human Resource Management and Employment Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Learning at Work and Human Resource Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Organizational Behaviour and Organizational Psychology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Research Skills and General Business Management . .44 Related Journals . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Order Form . . . . . . . . . . . . . . . . . .Centre of Catalogue

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Trade customers’ representatives, agents and distribution For a list of all trade customers’ representatives, agents and distributors for UK, Rest of World, North America and South America visit: http://www.routledge.com/representatives

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CONTACT DETAILS EDITORIAL For Textbooks and Supplementary Reading: Simon Alexander Commissioning Editor simon.alexander@tandf.co.uk

For Monographs: Page 26

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Terry Clague Senior Commissioning Editor terry.clague@tandf.co.uk

MARKETING Victoria Lincoln Senior Marketing Executive victoria.lincoln@tandf.co.uk Gemma Anderson Senior Marketing Co-ordinator gemma.anderson@tandf.co.uk

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS

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Global HRM Edited by Randall Schuler, Rutgers University, USA and GSBA Zurich, Switzerland, Susan E. Jackson, Rutgers University, USA and GSBA Zurich, Switzerland, Paul Sparrow, Lancaster University, UK and Michael Poole, Cardiff University, UK Edited and authored by the best and most well-known researchers in the field of human resource management (HRM), this series of books offers students accessible, coordinated and comprehensive textbooks on global HRM. To be used individually or together, these books cover the main bases of the area, including titles on global alliances, corporations, leadership, legal systems, staffing and compensation systems. Taking an expert look at an increasingly important area of global business, this is a groundbreaking series that answers a real need for serious textbooks on global HRM. TEXTBOOK

NEW

3RD EDITION

International Human Resource Management Policy and Practice for Multinational Enterprises Dennis R. Briscoe, (retired) University of San Diego, USA, Randall S. Schuler, Rutgers University, USA/GSBA, Zurich, Switzerland and Lisbeth Claus, Willamette University, USA Praise for the previous edition: ’To have the right staff at the right time is a safe recipe for business success. Although this is easier said than done the second edition of International Human Resource Management provides the appropriate tools to achieve just that. The book brings together highly relevant perspectives on the effective management of human resources on a global scale by two internationally renowned scholars on the leading edge of research and practice. This fully updated new edition should be mandatory reading for any student and practitioner of international business.’ - Jan Selmer, Hong Kong Baptist University ’Briscoe and Schuler have created the benchmark by which other HRM texts will be measured.’ - Wayne Cascio, University of Colorado, Denver, USA This essential book provides a thorough foundation for anyone studying or working in international human resource management (IHRM). Featuring data and examples from international business, consulting practice, academic research, and interviews with IHRM managers in multinational and global organizations, it covers almost everything that is currently known in the field. The approach offers both a theoretical and practical treatment of this important and evolving area, relying heavily on the authors’ varied and international backgrounds. Thoroughly updated and revised, this third edition includes learning objectives, key terms, discussion questions, and endof-chapter vignettes for application of the ideas in the text. It is designed to lead readers through all of the key topics in a highly engaging and approachable way. The language is very ‘reader friendly’ and it is thoroughly global in scope and examples. The book focuses on IHRM within multinational enterprises (MNEs) from throughout the world, featuring topics including: globalization of business and HRM; global strategy and structure; global HR planning and forecasting; global talent management; global training and management development; global compensation and benefits; global employee performance management and new trends in international HRM. Uncovering precisely why IHRM is important for success, this outstanding textbook provides an essential foundation for an understanding of the theory and practice of IHRM. It is essential reading for all students, lecturers and IHRM professionals.

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Selected Contents: 1. The Globalization of Human Resource Management 2. Creating the International Organization: Strategy and Structure 3. IHRM and Culture 4. Global Employment Law, Industrial Relations and International Ethics 5. Global Talent Management and Staffing 6. Training and Management Development in the Multinational Enterprise 7. Global Compensation, Benefits, and Taxes 8. International Employee Performance Management 9. Well Being of the Global Workforce, Global HRIS, and Structure of Today’s IHRM July 2008: 246x189: 368pp Hb: 978-0-415-77350-8: £85.00 Pb: 978-0-415-77351-5: £29.99 • AVAILABLE AS AN INSPECTION COPY

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS TEXTBOOK

Global HRM continued... TEXTBOOK

People Strategies for Global Firms

Global Performance Management

NEW

Performance management is the process by which organizations set goals, determine standards, assign and evaluate work, and distribute rewards. But when you operate across different countries and continents, performance management strategies cannot be one dimensional. HR managers need systems that can be applied to a range of cultural values.

Vladimir Pucik, International Institute for Management Development, Lausanne, Switzerland, Schon Beechler, Columbia University, New York, USA and Anne-Valérie Ohlsson

• strategic perspectives on global HRM • enhancing horizontal coordination • transnational leadership development • managing performance in a global context • developing shared culture and global mindset. Taking an integrated approach to international HRM, it focuses on key strategic challenges, such as balancing global integration with local responsiveness. This approach to analyzing the HR role is radically different from the traditional format of IHRM textbooks, and as a consequence, this is an invigorating new addition to global HRM literature, of great interest to students, researchers and practitioners in the fields of HRM and international business. Selected Contents: Introduction 1. Strategic Perspective on Global HRM 2. Enhancing Horizontal Coordination 3. Transnational Leadership Development 4. Managing Performance in a Global Context 5. Developing Shared Culture and Global Mindset 6. Linking HRM to Global Strategies December 2008: 246x174: 256pp Hb: 978-0-415-31628-6: £75.00 Pb: 978-0-415-31629-3: £21.99 • AVAILABLE AS AN INSPECTION COPY

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This important and timely text offers a truly global perspective on performance management practices. Split into two parts, it illustrates the key themes of rater motivation, rater-ratee relationships and merit pay, and outlines a model for a global appraisal process. This model is then screened through a range of countries, including Germany, Japan, USA, Turkey, China, India and Mexico. Using case studies and discussion questions, and written by local experts, this text outlines the tools needed to understand and ‘measure’ performance in a range of socioeconomic and cultural contexts. It is essential reading for students and practitioners alike working in human resources, international business and international management. Selected Contents: Part A: 1. Introduction: Performance Management Around the Globe 2. PMS Policies and Practices in MNEs 3. Rater Motivation 4. Rater-Ratee Relationships 5. Merit Pay 6. A Model of the Appraisal Process Part B: 7. Performance Management in the United States 8. Performance Management in Mexico 9. Performance Management in the United Kingdom 10. Performance Management in Germany and France 11. Performance Management in Turkey 12. Performance Management in India 13. Performance Management in China 14. Performance Management in South Korea 15. Performance Management in Japan 16. Performance Management in Australia 17. Conclusion April 2008: 246x174: 304pp Hb: 978-0-415-77176-4: £85.00 Pb: 978-0-415-77177-1: £24.99 • AVAILABLE AS AN INSPECTION COPY

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Providing a framework for thinking about the role of human resource management in global enterprises, this fascinating book investigates the contribution of human resources in controlling the inevitable management tensions emerging in the global enterprise. It covers topics such as:

NEW

Edited by Arup Varma, Loyola University, Chicago, USA, Pawan S. Budhwar, Aston Business School, UK and Angelo DeNisi, Tulane University, New Orleans, USA

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS TEXTBOOK

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TEXTBOOK

NEW

Global Careers

for 2009

Global Compensation

NEW

Michael Dickmann, Cranfield University, UK and Yehuda Baruch, Norwich Business School, University of East Anglia, UK

Foundations and Perspectives

With interest in the global environment and the management of ‘talent’ increasing, understanding the issue of global careers is crucial for students and managers alike.

Compensation is a systematic approach to providing monetary value and other benefits to employees in exchange for their work and service. But pay and conditions becomes a more complicated issue for multinational companies which operate across different locations and cultures.

Edited by Luis Gomez-Mejia, Arizona State University, USA and Steve Werner, University of Houston, Texas, USA

This exciting book captures broad research extending to a large set of diverse motivations, experiences, and outcomes of international work in global ‘for profit’ and ‘not for profit’ organizations and delivers nuanced insights into the management of international employees for firms and governmental/non-governmental organizations. This text covers global career issues in-depth, working at the intersection of career and international human resource management and using a number of perspectives, such as organizational or individual ones. Topics include: • theories, frameworks and concepts • supporting research/data where relevant • managerial implications, summaries, learning points, figures and tables. Illustrated with up-to-the minute case studies from companies such as Pepsi, Imperial Tobacco, Cadbury Schweppes, PricewaterhouseCoopers, Philips, HSBC, Misys, Philip Morris International and Masterfoods, Global Careers is essential reading for all those studying or concerned with career management, human resource management and international business.

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Selected Contents: Part 1: Introduction and Overview Part 2: The Organizational Context - Exploring Strategic International HRM Part 3: Resourcing and the Motivation to Go Part 4: During Global Assignments Part 5: After Global Assignments Part 6: The Regulatory Framework of International Work Part 7: The Future of Global Careers February 2009: 246x174: 312pp Hb: 978-0-415-44627-3: £80.00 Pb: 978-0-415-44628-0: £24.99 • AVAILABLE AS AN INSPECTION COPY

This unique new text gives in-depth analysis of the key themes and emerging topics faced by global enterprises when dealing with compensation issues. The first section, ‘Foundation Concepts’, looks at the design of compensation packages for a number of different employee groups; from supply chain management to research and development, as well as ethical considerations when dealing with a global context, and the concept of performance related pay. The second section, ‘Global Applications’, looks at current debates in the field, including the influence of national cultures on compensation schemes, discrepancies in CEO pay, and contrasts in wages between industry types. This is is an invaluable text for any student of HRM, business and management, or any practitioner working in this area. Selected Contents: Section 1: Foundational Concepts 1. Compensation Practices Around the World: Influence of Institutional and Cultural Factors 2. Performance Measurement Issues and Global Incentive Application 3. The Role of Incentives in Supporting Socially Responsible Firm Behaviors 4. Managerial Discretion and Compensation Strategies: An International Perspective 5. Incentives to Stimulate Innovation in a Global Context 6. Ethical Issues in Global Compensation Management 7. Executive Compensation in an International Context 8. Stakeholders’ Value Maximization versus Stakeholders’ Interest: What Criteria Should be Used to Set Executive Pay? 9. Incentive Alignment within the Internal Supply Chain in Global Organizations Section 2: Global Applications 10. Global Differences and Trends in the Effects of Monetary and NonMonetary Rewards 11. The Global Convergence of Compensation Practices 12. National Culture and Compensation 13. Pay for Performance for Global Employees 14. Global Differences in Benefits Coverage 15. Benefits for Global Employees 16. Why is CEO Pay in the U.S. Higher than in other Countries? 17. Corporate Governance and Executive Pay in Global Firms 18. Trends in Global Compensation August 2008: 246x174: 256pp Hb: 978-0-415-77502-1: £85.00 Pb: 978-0-415-77503-8: £27.99

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Global HRM continued...

TEXTBOOK

Global Leadership Research, Practice and Development

Edited by Michael J. Morley, University of Limerick, Ireland, Patrick Gunnigle, University of Limerick, Ireland and David G. Collings, National University of Ireland, Galway ’This is a book that I would strongly recommend for adoption on any course in international or comparative industrial relations. The particular features which appeal to me are twofold. First, its organizing principles; organizing the chapters by both regional blocks and important, contemporary topics sets it apart from many other edited volumes which have frequently used only one of these principles. And secondly, all the chapters draw extensively on comprehensive, up-to-date research-based evidence. The resulting picture which emerges involves a judicious mixture of international commonalities, regional commonalities, and county specific factors, which make for an engaging read.’ - Phillip Beaumont, University of Glasgow, UK Breaking new ground and drawing on contributions from the leading academics in the field, this notable volume focuses specifically on industrial relations. Informative and revealing, the text provides an overview of the industrial relations systems of nine regions (North America, South America, Western Europe, Eastern Europe, the Middle East, Australia and New Zealand, Asia, Africa, and India) and is divided into two distinct sections covering: • regional variations in global industrial relations systems • contemporary themes in global industrial relations. Combining both systems and thematic issues, this important new text is invaluable reading for postgraduates and professionals in the fields of human resources management, industrial relations, and business and management as well as anyone studying or interested in the issues surrounding global industrial relations. 2006: 246x174: 372pp Hb: 978-0-415-32946-0: £85.00 Pb: 978-0-415-32947-7: £27.99 eBook: 978-0-203-97019-5 • AVAILABLE AS AN INSPECTION COPY

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Global leadership is an emerging field that seeks to understand and explain the impact of globalization processes on leadership. This is the first book to review the theoretical, empirical and conceptual literature on this important subject, and to analyze what this body of knowledge means for managers who lead in a global business context. Accessible to both student and practitioner alike, it explains how changes in the global context have created a demand for a distinctive set of qualities for effective leaders. This volume defines the skill set that global organizations are now looking for, highlighting the need to establish communities across diverse groups of stakeholders and initiate change as key aspects of global leadership. It also presents a critical analysis of the training and development of global leaders of the future. Global Leadership provides an important overview of a key emerging area within business and management. It is essential reading for students of leadership, organizational theory, strategic management, human resource management, and for anyone working and managing in the global arena. Selected Contents: 1. Leadership and the Birth of Global Leadership 2. The Multidisciplinary Roots of Global Leadership 3. An Overview of the Global Leadership Literature 4. Assessing Global Leadership Competencies 5. Process Models of Global Leadership Development 6. Leading Global Teams 7. Global Leadership Knowledge Creation and Transfer 8. Leading Global Change 9. Global Leadership Development: Creating an Organizational Identity 2007: 246x174: 216pp Hb: 978-0-415-40523-2: £75.00 Pb: 978-0-415-40524-9: £24.99 • AVAILABLE AS AN INSPECTION COPY

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Global Industrial Relations

Mark Mendenhall, University of Tennessee at Chattanooga, USA, Joyce Osland, San Jose State University, California, USA, Allan Bird, University of Missouri, USA, Gary R. Oddou, Utah State University, USA and Martha L. Maznevski, Interantional Institute for Management Development, Lausanne, Switerland

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TEXTBOOK

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS Global Staffing

TEXTBOOK

Edited by Hugh Scullion, University of Strathclyde, Glasgow, UK and David G. Collings, National University of Ireland, Galway

Managing Global Legal Systems

‘Staffing is a key HRM activity critical for understanding organisations and organisational performance. This book, written inspiringly, makes a unique contribution through its wide range of classical as well as contemporary topics, its critical research focus and the coherent themes running through the book. It provides a truly global perspective, thus combining much of the existing knowledge – highly recommended for researchers, practitioners and students interested in the field!’ - Wolfgang Mayrhofer, Wirtschaftsuniversität Wien, Vienna, Austria Staffing is one of the biggest issues facing companies moving into the global market today. This book provides a multi-disciplinary, integrated and critical discussion-based analysis of current and emerging issues in global staffing. It critically examines best practice and leading approaches, drawing on research from a range of disciplines including international strategy, management, HRM and organizational theory. The key theme of localization is also examined along with the complex associated implementation issues in a number of different regions. This text takes a truly international approach, giving students of HRM and international business an in-depth understanding of the processes of global staffing.

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2006: 246x174: 232pp Hb: 978-0-415-36936-7: £85.00 Pb: 978-0-415-36937-4: £21.99 • AVAILABLE AS AN INSPECTION COPY

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International Employment Regulation and Competitive Advantage Gary W. Florkowski, University of Pittsburgh, Pennsylvania, USA Presenting a framework for understanding the corporate strategy-public policy interface as it relates to human capital management, this unique text treats legal systems as factors that must be actively managed in the firm’s larger pursuit of international competitive advantage. It provides readers with the most comprehensive description to date of the role that transnational, regional and national institutions play in the evolution of domestic employment regulation and international labour standards, and discusses the opportunities that employers have to influence their form and application. High-profile news events from around the world are utilized to illustrate key concepts, offering unique insights into the regulatory environment that MNEs face when managing an international work force. Taking an applied approach to the subject of labour-market regulation on six continents, this book is a valuable reference for students and practitioners alike in the fields of HRM, business management and law. 2006: 246x174: 288pp Hb: 978-0-415-36944-2: £80.00 Pb: 978-0-415-36945-9: £27.99 eBook: 978-0-203-50291-4 • AVAILABLE AS AN INSPECTION COPY

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TEXTBOOK

Global HRM continued...

Managing Human Resources in Europe A Thematic Approach

Edited by Michael J. Morley, University of Limerick, Ireland, Noreen Heraty, University of Limerick, Ireland and Snejina Michailova, University of Auckland, New Zealand Against the backdrop of ancient cultures, a communist legacy and eventual institutional atrophy, many of the societies of central and Eastern Europe have pursued aggressive development trajectories since the early 1990s. This part of Europe is now characterized by a rising economic heterogeneity and a rapidly changing socio-cultural context, underscored by waves of restructuring, privatization, increasing foreign direct investment and an emerging individualism. However, while there has been a growing interest in the transition economies in the past number of years, until now, the contemporary nature of human resource management in these societies has not been well-documented in book form. This long-awaited text: • charts the contemporary landscape of HRM in this region • describes key aspects of the transition process as experienced in each of the economies under consideration • describes key legislative and labour market developments and reforms • discusses key trends in HRM policy and practice. Authored by leading names in this field, this much-needed text is an important addition to the literature in this area. Selected Contents: 1. Introduction: Traditions and Transitions in HRM in Central and Eastern Europe 2. Human Resource Management in Estonia 3. Human Resource Management in Latvia 4. Human Resource Management in Lithuania 5. Human Resource Management in Poland 6. Human Resource Management in the Czech Republic 7. Human Resource Management in Slovakia 8. Human Resource Management in Hungary 9. Human Resource Management in Slovenia 10. Human Resource Management in Romania 11. Human Resource Management in Bulgaria 12. Human Resource Management in Albania 13. Human Resource Management in Russia 14. The Contemporary Landscape of HRM in Central and Eastern Europe: Key Themes and a Look to the Future May 2008: 246x174: 272pp Hb: 978-0-415-40560-7: £80.00 Pb: 978-0-415-40561-4: £24.99

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Edited by Henrik Holt Larsen, Copenhagen Business School, Denmark and Wolfgang Mayrhofer, Vienna University of Economics and Business Administration, Austria ’There has long been a need for texts describing the practice of Human Resource Management in Europe. This new book goes a long way toward fulfilling that need. Larsen and Mayrhofer have put together a great set of authors and chapters presenting a wide spectrum of topics and models on European Human Resource Management. I very much like the style and topics and for sure will now use this text for coverage of European HRM.’ - Dennis R. Briscoe, International HRM, University of San Diego, USA This informative text provides an analysis of the ten most important themes in European HRM. It takes a thematic yet critical approach and includes three distinct country examples in each chapter, paying special attention to dilemmas, controversies, paradoxes and problems in the field. The major themes covered here are the role of the institutional context, the importance of various organizational forms for HRM, the roles and contributions of HRM within the organization and the impact of societal macro-trends on HRM. Written and edited by leading European authorities, this text is essential reading for all those studying or working in HRM in Europe, and allows an exciting synthesis of theory and practice, illustrated with living case studies. Selected Contents: 1. European HRM: A Distinct Field of Research and Practice 2. The European Union and HRM: Impact on Present and Future Members 3. Deregulation: HRM and the Flexibility-Security Nexus 4. European Employment Relations: From Collectivism to Individualism? 5. HRM in Multinational Corporations: Strategies and Systems 6. HRM in Small and Medium Enterprises: Typical, but Typically Ignored 7. HRM in Not-For-Profit International Organizations: Different, but also Alike 8. Measuring HRM: The Acid Test for Managing Intangible Resources 9. HRM and Organizational Performance: Universal and Contextual Evidence 10. Role of HR Professionals: OD Consultants, Strategic Brokers or Individual Therapists? 11. Diversity and Diversity Management: A Comparative Advantage? 12. Virtualization: Boundaryless Organizations and Electronic HRM 13. European HRM: On the Road Again 2006: 246x174: 304pp Hb: 978-0-415-35100-3: £85.00 Pb: 978-0-415-35101-0: £27.99 eBook: 978-0-203-69673-6 • AVAILABLE AS AN INSPECTION COPY

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Managing Human Resources in Central and Eastern Europe

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS Managing Human Resources in Latin America

TEXTBOOK

Managing Human Resources in North America

An Agenda for International Leaders Edited by Marta Elvira, Lexington College, USA and Anabella Davila, Monterrey TEC, Mexico ’The editors... have compiled and written the best book currently available on Latin American HRM for a general audience interested in international business.’ Journal of Industrial Relations Presenting a rigorous analysis of HRM trends and strategies in Latin America for academics and professionals, this text provides a general overview, highlights regional characteristics, analyzes the challenges faced, and explores key cultural issues of human resources in Latin America. 2005: 246x174: 296pp Hb: 978-0-415-33917-9: £90.00 Pb: 978-0-415-33918-6: £27.99 eBook: 978-0-203-97016-4

Managing Human Resources in the Middle-East Edited by Pawan S. Budhwar, Aston Business School, UK and Kamel Mellahi, Nottingham University Business School, UK Managing Human Resources in the Middle East provides the reader with an understanding of the dynamics of HRM in this important region. Systematic analysis highlights the main factors and variables dictating HRM policies and practices within each country. Diverse and unique cultural, institutional and business environment factors which play a significant role in determining HRM systems in the region are also elaborated upon. The text moves from a general overview of HRM in the Middle-East to an exploration of the current status, role and strategic importance of the HR function in a wide-range of country-specific chapters, before highlighting the emerging HRM models and future challenges for research, policy and practice. This text is invaluable reading for academics, students and practitioners alike.

E-mail: business@routledge.co.uk for more information

2006: 246x174: 328pp Hb: 978-0-415-34961-1: £95.00 Pb: 978-0-415-34962-8: £28.99 eBook: 978-0-203-48582-8

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Current Issues and Perspectives Edited by Steve Werner, University of Houston, Texas, USA ’An outstanding addition to the growing body of literature on global human resource management. It is very comprehensive with an excellent roster of well known authors. It should be on the desk of all scholars, students and practitioners interested in global human resource management.’ Robert Heneman, Ohio State University, USA This unique text covers the key issues in North American human resources today. Providing an overview of new and emerging issues in North American human resource management (HRM), the chapters are divided into three parts. The first part examines how changes in the business environment have affected HRM; the second part looks at topics that have escalated in importance over the last few years; and the third analyzes topics that have recently emerged as concerns. Each chapter is authored by a leading figure in the field and features case vignettes to provide practical illustrations of the points in hand. The chapters also conclude with guidelines to help HR professionals deal with the issues raised. Managing Human Resources in North America is a core text for current issues in HRM courses in North America and a supplementary text for students studying international HRM in other countries. It will be invaluable reading for all those studying HRM in North America or currently working in the field. Selected Contents: 1. Introduction to Managing HR in North America 2. Staffing and Developing the Multinational Workforce 3. Advances in Technology-Based Training 4. New HR Challenges in the Dynamic Environment of Legal Compliance 5. The Changing Family and HRM 6. Ethics and HRM 7. Health, Safety and HRM 8. Competitive Advantage Through HRM 9. Counterproductive Leader Behavior 10. Outsourcing and HRM 11. The Costs of Employee Benefits 12. Executive Compensation: Something Old, Something New 13. HRM After 9/11 and Katrina 14. Concluding Thoughts

For the Companion Website visit: www.routledge.com/textbooks/0415396867 2007: 246x174: 224pp Hb: 978-0-415-39685-1: £80.00 Pb: 978-0-415-39686-8: £27.99 • AVAILABLE AS AN INSPECTION COPY

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS

TEXTBOOK

Managing People

NEW

for 2009

Lynn Thurloway, Elizabeth Houldsworth and Ann Parkinson, all at Henley Management College, UK By definition, the ability to manage people is an essential skill for all managers in all types of organization. This comprehensive and innovative new textbook examines HRM from a line manager’s perspective in order to meet the reallife needs of HRM students. The book’s unique approach is designed to help all students, not just those intending to become HR managers, to understand the theory and practice of managing people in the workplace. The new set book for the internationally-renowned Henley MBA, it includes case studies, teaching and learning questions, an extensive bibliography in each chapter and additional on-line resources. Selected Contents: 1. Introduction: Managing People and Performance Part 1: 2. Understanding the Internal Context 3. Understanding the External Context Part 2: 4. Scoping Organisational Performance 5. Creating Organisational Performance 6. Reviewing Organisational Performance 7. Embedding Organisational Performance 8. Scoping Individual Performance 9. Creating Individual Performance 10. Reviewing Individual Performance 11. Embedding Individual Performance Part 3: 12. Conclusion January 2009: 246x189: 392pp Hb: 978-0-415-42335-9: £80.00 Pb: 978-0-415-42336-6: £29.99 • AVAILABLE AS AN INSPECTION COPY

People Management and Performance

NEW

John Purcell, Nicholas Kinnie, Juani Swart, Bruce Rayton and Susan Hutchinson, all at University of Bath, UK Do human resource management practices actually work? Debate has raged as to the validity of HRM theory in improving organizational performance. Indeed, whilst the rise of the knowledge-based economy means there is a greater reliance on getting the right people for the right jobs, increasing outsourcing has seen the HRM function itself come under serious threat. In this context, this groundbreaking study exploring the real-life effects of HRM policies is both fascinating and timely. Sponsored by the Chartered Institute of Personnel and Development in the UK, this book examines the experiences of a range of employees, both line managers and front line staff, working for high-profile organizations, including Tesco, Nationwide and Selfridges, and creates a new theoretical model which answers two key questions: • What are the links between strategic HR and business performance? • How and why are HR practices linked to performance? This is a significant new contribution to this area of study. It will prove invaluable to students of HRM and business and management, as well as practitioners working in the field.

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Selected Contents: 1. Introduction: Understanding the Link between People Management and Organisational Performance 2. Culture and Values 3. Intended HR Practices: An Examination of the Intended HR Practices of a Variety of Organisations 4. Bringing Policies to Life: The Key Role of Line Managers 5. Employee Perceptions of HR Practices 6. Discretionary Behaviour: An Examination of the Links between Employee Attitudes and Behaviour 7. Analysing the Links between People Management and Organisational Performance 8. Implications for Practice and for the Development of Future Research June 2008: 234x156: 272pp Hb: 978-0-415-42779-1: £80.00 Pb: 978-0-415-42780-7: £24.99

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS 4TH EDITION

Readings and Cases in International Human Resource Management Edited by Mark E. Mendenhall, University of Tennessee at Chattanooga, USA, Gary R. Oddou, Utah State University, USA and Günter K. Stahl, INSEAD, Singapore ’This fourth edition of Readings and Cases in International Human Resource Management by Mendenhall, Oddou and Stahl is an excellent collection of some of the best and most useful cases and readings for the field. The authors are extremely wellknown and provide a great deal of their own materials as well as materials prepared by other outstanding scholars from around the world. This book, along with its vast amount of ancillary teaching support, is sure to make it much easier to get students engaged and exciting about learning international human resource management.’ - Randall S. Schuler, Rutgers University, USA/GZBA Zurich, Switerland ’Mendenhall, Oddou and Stahl have assembled a great set of readings and cases that bring to life the challenges of international human resource management in this age of globalization. This book will be the indispensable backbone for teaching in this domain.’ - Paul Evans, INSEAD This fully updated and revised edition of this successful text retains all the favourite features from previous editions as well as adding a wealth of new ones. It examines cross-cultural interactions between people and cultures and human resource systems in a wide variety of regions as well as featuring new readings and case studies positioned alongside trusted ‘tried and true’ readings and cases from past editions, and a Companion Website featuring supplemental material and teaching notes to enhance instructors’ abilities to use the readings and cases with their students. Written to enable students to meet the international challenges that face them every day and to sensitize them to the complexity of human resource issues in the era of globalization, this text is a vital resource for all those studying international human resource management. For the Companion Website Visit: www.routledge.com/textbooks/9780415396882

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2006: 246x174: 400pp Hb: 978-0-415-39687-5: £85.00 Pb: 978-0-415-39688-2: £30.99 • AVAILABLE AS AN INSPECTION COPY

The Routledge Companion to Strategic Human Resource Management

9

NEW

Edited by John Storey, The Open University, UK, Patrick M. Wright, Cornell University, USA and David Ulrich, University of Michigan, USA Combining up-to-date research, innovative content and practical perspectives, this book offers a comprehensive and authoritative overview of the field. Section introductions and integrative critiques from key authorities pull together the separate themes to provide cross-comparisons between chapters, creating a cohesive and well-structured volume. Unlike other texts in this area, The Routledge Companion to Strategic Human Resource Management also includes contributions from leading management and business writers in areas adjacent to human resource management, for instance strategy, innovation and organizational learning. These add fresh and challenging insights into HRM themes from key mainstream business and management thinking. This book is an essential resource for researchers and students studying human resource management and strategy. Selected Contents: Part 1: Introduction 1. Introduction Part 2: Analytical Frameworks 2. The Disciplinary Origins 3. Post-Modern Perspectives 4. Globalisation 5. Legal Aspects and Regulation 6. Critical Theory 7. Human Capital, Intellectual Capital and Knowledge Part 3: Overarching Themes 8. Strategy and HRM 9. The HR Profession: Roles, Competencies 10. HR Function 11. E-HR and Shared Services 12. Executive Teams, Leadership and HRM 13. New Organizational Forms, Networks, Supply Chains and HR 14. IJVs 15. Changing Labour Markets: Gangmasters and the Hourglass Economy 16. Managing Change Part 4: Areas of Practice 17. Recruitment 18. Attracting and Selection 19. Redundancy/Rightsizing 20. Reward 21. Performance Management 22. 360 Degree and Coaching 23. Employee Engagement/Commitment/Participation 24. Capability Development and Careers 25. Discipline and Dismissal 26. Work Design 27. Diversity and Equal Opportunities Part 5: The Capability-Building Perspective 28. Leadership Development/Talent Management 29. Capabilities and Resources 30. Organization Learning 31. Knowledge Management Part 6: Contexts 32. Public Sector 33. Small Business 34. Service Sectors 35. Transnational Firms Part 7: Regions 36. International HRM 37. HR in South East Asia 38. HR in India 39. HR in China Part 8: Performance Outcomes 40. HR and Financial Outcomes 41. Employee Outcomes 42. Customer Outcomes 43. Societal Outcomes July 2008: 246x174: 512pp Hb: 978-0-415-77204-4: £85.00

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10

TEXTBOOK

TEXTBOOK

Human Resources Management

NEW

The Key Concepts Chris Rowley, Cass Business School, University of London, UK and Keith Jackson, School of Oriental and African Studies, University of London, UK Series: Routledge Key Guides This book is a concise guide to the most important facts, theories and ideas that more and more managers are turning to for insight into how to run their business. Human Resources Management: The Key Concepts is closely tailored to students needs whilst its relevance to the wider social context makes it useful for practitioners as well.

NEW

2ND EDITION

International Human Resource Management A European Perspective Edited by Michael Dickmann, Cranfield University, UK, Chris Brewster, University of Reading, UK and Paul Sparrow, Lancaster University, UK

It covers:

The second edition of International HRM provides a fully updated and revised analysis of this important area. Its innovative, multi-disciplinary approach allows a holistic picture to emerge in which key issues are assessed from organizational, individual and societal perspectives. The collection is divided into three parts:

• employee relations

• the contemporary internationalization context

• emerging issues in HR

• the management of international employees

• employee rewards

• strategic issues facing international HR managers.

• employee resourcing.

Supported by new research, and including work from eminent writers in the field, this book discusses issues as diverse as the relative absence of women in international work, the ethical merits of localization, and the context faced by organizations like the United Nations. It is a valuable tool for all students, researchers and practitioners working in international business and human resource management.

TEXTBOOK

Managing to Collaborate The Theory and Practice of Collaborative Advantage Chris Huxham and Siv Vangen Collaboration between organizations on different continents can raise many diverse issues. In this notable text, the authors combine rigorous theory with practical examples to create a useful, practical, one-stop resource to address these issues. 2005: 234x156: 288pp Hb: 978-0-415-33919-3: £85.00 Pb: 978-0-415-33920-9: £27.99 • AVAILABLE AS AN INSPECTION COPY

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Selected Contents: 1. International Human Resource Management: The European Contribution 2. The Added Value of the HR Department 3. International HRM in Medium Sized MNEs: Evidence from Ireland 4. MNE Staffing Policies for the Managing Director Position in Foreign Subsidiaries: The Results of an Innovative Research Method 5. Localisation as an Ethical Response to Internationalisation 6. International Rewards Systems: To Converge or not to Converge 7. Global or Multi-Local?: The Significance of International Values in Reward Strategy 8. Performance Appraisal of Host Country Employees: Western MNEs in China 9. Strategic Staffing in Multinational Companies: A Resource Based Approach 10. International Assignments Across European Borders: No Problems? 11. Irish Expatriates in Moscow: Exploratory Evidence on Aspects of Adjustment 12. An Integrative Framework for Pre-Departure Preparation 13. Repatriation and Career Systems: Finnish Public and Private Sector Repatriates in their Career Lines 14. Women in International Management: Why are they not Selected? 15. Qualitative Research Strategies in International HRM April 2008: 234x156: 352pp Hb: 978-0-415-42392-2: £90.00 Pb: 978-0-415-42393-9: £29.99 • AVAILABLE AS AN INSPECTION COPY

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Selected Contents: Employee Relation. Emerging Issues in HR. Employee Rewards. Employee Resourcing November 2008: 320pp Hb: 978-0-415-44042-4: £65.00 Pb: 978-0-415-44043-1: £14.99 • AVAILABLE AS AN INSPECTION COPY

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Each concept is defined and discussed with regards to its origin, its fit into the overall subject, and common managerial failures in respect of it. Cross-referencing, an A-Z Index and essay style entries make this concise edition an accessible and rewarding read.

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS Human Resource Management in Europe

NEW

Edited by Christian Scholz, University of Saarland, Germany and Hans Böhm, Managing Director of the German Association for Personnel Management, Germany The European Union is expanding. Wide cultural, political and economic differences within the Union have a significant impact on the management of human resources, so crucial to the success of any enterprise. Businesses within the EU have regularly tried to re-evaluate the context in which they work, and for investors from other continents, notably the US and Asia, the potential for expensive mistakes is only too real. In this comprehensive new book, the varied and particular challenges for human resource management in the EU are fully explored. Written in conjunction with the European Association for Personnel Management (EAPM), this book offers country-by-country analysis from native authors, assessing the contexts faced by businesses working in thirteen different states: from founding EU members like France and Germany, to relatively new entrants like Latvia and Poland. It also includes a chapter on Turkey, an emerging economy currently outside the Union. The key issues are addressed from both theoretical and practical perspectives, whilst each chapter is also complimented by best practice case studies.

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Selected Contents: Introduction 1. HRM in Austria: Dominant Behavioural School of Thought 2. HRM in the Czech Republic: Striving Towards the World-Wide Standard 3. HRM in Denmark: On the Top of Europe. HRM in France: Changes in the Corpus 4. HRM in Germany: Mission (Im)possible 5. HRM in Hungary: From Party Functionaries to Business Managers 6. HRM in Italy: The Evolution of a Profession 7. HRM in Latvia: Show Respect and Get Results 8. HRM in the Netherlands: Economics of Personnel Policies 9. HRM in Poland: Integrate to Develop People 10. HRM in Spain: Reinventing the Function 11. HRM in Turkey: The Dawn of Talent Management 12. HRM in the UK: Between North America and Continental Europe March 2008: 234x156: 448pp Hb: 978-0-415-44760-7: £90.00 Pb: 978-0-415-44761-4: £26.99 eBook: 978-0-203-93794-5

Handbook of Research in International Human Resource Management

11

NEW

Edited by Michael M. Harris Series: LEA’s Organization and Management Series ’The chapters in this important volume reflect in-depth, nuanced treatments of the most challenging issues that International Human Resource Management scholars face. Each chapter is thoroughtly documented, and identifies the kinds of challenging questions that will define IHRM research for years to come.’ - Wayne F. Cascio, University of Colorado at Denver and Health Sciences Center, USA In this volume Michael M. Harris compiles research in IHRM that is otherwise fragmented across numerous journals and conducted from several different approaches. In so doing, he recommends new directions and hypotheses to guide future researchers. This well-organized and much needed volume explores topics ranging from how to conduct international human resource management using both qualitative and quantitative methods, to defining ‘culture’, employee selection, performance management, union-management relations, and careers. Distinguished scholars discuss: national culture and cultural effects; methodological issues in IHRM; international performance management and appraisal; international compensation; international labor relations and expatriate management. Handbook of Research in International Human Resource Management is a timely reference for all professors, graduate students, and advanced practitioners in the rapidly growing area of human resource management whose work is conducted in an international context, and can be used in courses on international business, international human resources, and IO psychology. Selected Contents: 1. Introduction M.M. Harris 2. National Culture and Cultural Effects J.J. Lawler, F.O. Walumbwa and B. Ba 3. Qualitative Research Methodologies and International Human Resource Management R.P. Gephart and J. Richardson 4. Methodological Issues in International Human Resource Management Research D. Chan 5. Human Resource Strategy in International Context P.R. Sparrow and W. Braun 6. Research on Selection in an International Context: Current Status and Future Directions F. Lievens 7. International Performance Management and Appraisal: Research Perspectives C. Bailey and C. Fletcher 8. International Compensation M.M. Harris and S. Park 9. International Labor Relations G. Hundley and P. Maret 10. Expatriate Management J.R. Mesmer-Magnus and V.C. Viswesvaran 11. Careers in a Global Context J.L. Cerdin and A. Bird 12. Summary and Conclusions M.M. Harris January 2008: 7x10: 256pp Hb: 978-0-8058-4948-6: £39.95 Pb: 978-0-8058-4949-3: £18.95

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS

Best Human Resource Management Practices in Latin America

NEW

Edited by Anabella Davila, Monterrey TEC, Mexico and Marta M. Elvira, Lexington College, USA Latin America today presents a dynamic but challenging business landscape. Although foreign investment in the region has risen, Asia’s increasing role in the global economy is a challenge to Latin America’s competitiveness. At the same time, Translatina firms – Latin American trans-national companies – continue to grow in capital and influence. This original collection explores the tensions between the strategic HRM policies demanded by global competition and local approaches rooted in Latin American cultural values. This book uses a selection of real-life case studies, plus quantitative data, to understand the unique challenges of human resource management in Latin America, exploring: the relationship between political, economic and social forces and HR practices; lessons from successful HRM practices in the region; the role of HRM practices for business strategy in Latin America; national development and HRM practices and diverse specific social and cultural contexts. Written by regional-based academics with intimate knowledge of the cultural and business landscapes, this is important reading for students of human resource management, and business and management

Human Resource Management ‘with Chinese Characteristics’

Edited by Malcom Warner, University of Cambridge, UK This edited book, in eleven chapters, covers a wide range of regional and national cultures, as well as perspectives, exploring how they might shape both theory and practice in the field of international human resource management. Selected Contents: 1. Reassessing Human Resource Management ‘with Chinese Characteristics’: An Overview 2. Application of Human Capital Theory in China in the Context of the Knowledge Economy 3. Psychological Capital: A Potential Unlimited Chinese Human Resource for Competitive Advantage 4. Human Resource Management and the Globalness of Firms: An Empirical Study in China 5. Understanding the Domain of Counterproductive Work Behaviour in China 6. Work and Family Demands and Life Stress Among Chinese Employees: The Mediating Effect of Work-Family Conflict 7. The Antecedents of Overseas Adjustment and Commitment of Expatriates in China 8. Organizational Commitment of Chinese Employees in Foreign Invested Firms 9. Emotional Bonds with Supervisors and Co-Workers: Relationship to Organizational Commitment in China’s Foreign Invested Companies 10. The Effect of Organizational Psychological Contract Violation on Managers’ Exit, Voice, Loyalty and Neglect in the Chinese Context 11. The HRM Regional Modeling and Entrepreneurship Strategies in China July 2008: 246x174: 288pp Hb: 978-0-415-45766-8: £75.00

HRM, Work and Employment in China Fang Lee Cooke Reviewing human resource management, work and employment in China over the last fifty tears, this book explores, contemplates and reveals this dynamic subject through a combination of rigorous research and first hand interviews.

Selected Contents: 1. Best HRM Practices in Latin America: An Introduction 2. Stakeholder Management: The Case of Aracruz Celulose in Brazil 3. The Strategic Importance of Close Employment Relations in Conflict-Ridden Environments: Three Cases from Colombia 4. Stakeholders’ Perspective and Strategic HRM: Lessons from a Colombian Case Study 5. Learning HRMt Best Practices from Spanish Multinationals in Latin America: A Case Study of Telefónica 6. Consistency of Business Strategy, Post-Acquisition Integration and Management of People: Developing a HRM Best Practice 7. Human Resource Practices and Business Performance: Grupo San Nicolás 8. HRM Systems in Mexico: Case Novo Nordisk 9. Performance Management in Knowledge-Intensive Firms: The Case of CompuSoluciones in Mexico 10. Walking the Talk of Safety in South America 11. Executive Staffing Practices in US-Mexican Joint Ventures: A Staffing Model for IJV Executives 12. Western Ethical Theories and their Relevance to HRM in Latin America 13. Business Schools in Latin America: Global Players at Last? 14. Theoretical Approaches for HRM in Latin América May 2008: 234x156: 240pp Hb: 978-0-415-40060-2: £85.00 Pb: 978-0-415-40062-6: £26.99

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2005: 234x156: 248pp Hb: 978-0-415-32783-1: £100.00 Pb: 978-0-415-32784-8: £28.99

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Facing the Challanges of Globalization

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS TEXTBOOK

NEW

HRM in the Sport and Leisure Industry

13

The Influence of Culture on Human Resource Management Processes and Practices

Chris Wolsey, Jeff Abrams, Helen Whitrod Brown and Terry Owens, all at Leeds Metropolitan University, UK

Edited by Dianna Stone, University of Texas-San Antonio, USA and Eugene Stone-Romero, University of Texas-San Antonio, USA

Containing wide ranging industry specific case studies and a full explanation of all key human resource issues, this text allows students to develop their understanding of strategic human resource theory and practice.

It is clear that organizations are becoming more culturally diverse, and a better understanding of multiculturism and its impact on organizations is needed. This book, with contributions from expert academics, is designed to motivate both the further development of models concerned with the influence of cultural diversity on several human resource management processes and practices and the design and conduct of empirical research on the same topic.

By its very service nature, leisure and sport are staff intensive sectors, making effective human resource management and development central to understanding the business, and to business success. HRM in the Leisure and Sport Industry is a comprehensive course textbook and reference for students of HRM, business, sports and leisure management. Selected Contents: Part 1: Determinants of Organisational Performance in Leisure and Sport 1. The Evolution of HRM 2. Organisational Structure and the Determinants of Organisational Culture Part 2: Determinants of Individual and Group Performance in Leisure and Sport 3. Foundations of Individual and Group Performance 4. Personal Skills for Managers 5. Recruitment and Selection 6. Training and Development 7. Mentorship & Coaching 8. Evaluating and Rewarding Employees Part 3: Determinants of a Strategic Approach to Individual, Group and Organisational Performance in Leisure and Sport 9. Leadership and Human Resource Strategy 10. Organisational Development and Change 11. The Learning Organisation September 2008: 246x174: 240pp Hb: 978-0-415-42178-2: £75.00 Pb: 978-0-415-42179-9: £24.99 • AVAILABLE AS AN INSPECTION COPY

Human Resource Management in the Public Sector Edited by Rona S. Beattie, Glasgow Caledonian University, UK and Stephen P. Osborne, Edingburgh University, UK HRM is a core element of public service organizations, whose employees are often their most valuable resource. This outstanding book tackles the subject head on, bringing together cutting-edge research from a range of respected international authors.

Selected Contents: Series Preface J. Cleveland and E. Fleishman 1. Culture H. Triandis and S. Wasti 2. A Model of the Influence of Cultural Values on Job Application Intentions and Behaviors D. Stone, L. Isenhour and K. Lukaszweski 3. The Clash Between 'Best Practices' for Selection and National Culture R. Dipboye and S. Halverson 4. Culture and Human Resource Management Practices: Personnel Selection based on Personality Measures E. Stone-Romero and C. Thornson 4. Designing and Delivering Training for Multi-Cultural Interactions in Organizations E. Salas, K. Wilson and R. Lyons 5. Culture Diversity and Performance Appraisal Systems: Culture, Feedback, and Motivation G. Ferris and D. Treadway 6. Compensation and Reward Systems in a Multicultural Context A. Joshi and J. Martocchio 7. Cultural Variations in Employee Assistance Programs in an Era of Globalization R. Bhagat, P. Steverson and J. Segovis 8. Work and Family Concerns and Practices: A Cross-National and Cultural Comparison of Ireland and the US J. Cleveland, A. McCarthy and J. Hemelright 9. A Sensemaking Approach to Understanding Multicultural Teams: An Initial Framework C. Burke, H. Priest, C. Upshaw, E. Salas and L. Pierce 10. Culture and Human Resource Management: Prospects for the Future E. Stone-Romero and D. Stone 2007: 6x9: 688pp Hb: 978-0-8058-4598-3: £40.00 Pb: 978-0-8058-4599-0: £27.99

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Selected Contents: 1. HRM in the Public Sector 2. Strategic HRM in For-Profit and Non-Profit Organizations in a KnowledgeIntensive Industry 3. Further Education and Training in the French Public Sector 4. Communicating Culture Change 5. Work-Life Balance 6. The New Public Management and the UK Police Service 7. Supporting Interorganizational Partnerships in the Public Sector 2007: 234x156: 160pp Hb: 978-0-415-37292-3: £70.00

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS

Inside the Workplace

Trade Unions

Findings from the 2004 Workplace Employment Relations Survey

Resurgence or Demise?

Barbara Kersley, Department of Trade and Industry, London, UK, Carmen Alpin, Department of Trade and Industry, London, UK, John Forth, National Institute of Economic & Social Research, London, UK, Alex Bryson, Policy Studies Institue, London, UK, Helen Bewley, Policy Studies Institute, London, UK, Gill Dix, ACAS, London, UK, and Sarah Oxenbridge, ACAS, London, UK

Series: The Future of Trade Unions in Britain

Based on the primary analysis of the 2004 Workplace Employment Relations Survey (WERS 2004), this is the fifth book in the series which began in 1980, and which is considered to be one of the most authoritative sources of information on employment relations in Great Britain. Interviews were conducted with managers and employee representatives in over 3,000 workplaces, and over 20,000 employees returned a selfcompletion questionnaire. This survey links the views from these three parties, providing a truly integrated picture of employment relations. This book provides a descriptive mapping of employment relations, examining the principal features of the structures, practices and outcomes of workplace employment relations. The reader can explore differences according to the characteristics of the workplace and organization, including workplace size, industrial sector and ownership. Current debates are examined in detail, including an assessment of the impact of the Labour Government’s programme of employment relations reform.

Edited by Sue Fernie and David Metcalf This book features original research underpinned with theory drawn from economics, organization theory, history and social psychology. The authors deliver a comprehensive analysis of trade unions’ prospects in the new millennium as well as case studies which deal with topical issues such as: • the reasons for the loss of five million members in the 1980s and 1990s • the way in which unions’ own structures inhibit their revitalization • the apparent failure of unions to thrive in the benign times since 1997 • the extent to which use of the internet will permit unions to break with their tradition of organizing by occupation or industry • the prospects for real social partnership at national level • the way in which high performance workplaces in the US give voice to workers without unions. Written by some of the leading scholars in the area, this book gives an insight into union prospects for the future and has important policy implications for all parties concerned with industrial relations, unions, employers and governments. 2005: 234x156: 288pp Hb: 978-0-415-28411-0: £85.00 Pb: 978-0-415-28412-7: £27.99

A key reference from a respected and important institution, this book is a valuable ‘sourcebook’ for students, academics and practitioners in the fields of employee relations, human resource management, organizational behaviour and sociology. Selected Contents: 1. Introduction 2. A Profile of Workplaces and Employees 3. The Management of Employment Relations 4. Recruiting, Training and Work Organization 5. Representation, Consultation and Communication 6. Employee Representatives 7. The Determination of Pay and other Terms and Conditions 8. Workplace Conflict 9. Equality, Diversity and Work-Life Balance 10. Workplace Climate and Performance 11. Summary and Conclusions

For the Companion Website Visit: www.routledge.com/textbooks/0415378133

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS Inside the Factory of the Future

Routledge Research in Employment Relations

Work, Power and Authority in Microelectronics

Edited by Edmund Heery and Richard Delbridge, Cardiff University, UK Aspects of the employment relationship are central to numerous courses both at undergraduate and postgraduate level. Drawing on insights from industrial relations, human resource management and industrial sociology, this series provides an alternative source of research-based materials reviewing key developments in employment research.

Jürgen Hoffman, Marcus Kahmann and Jeremy Waddington 2005: 234x156: 272pp Hb: 978-0-415-35378-6: £90.00 eBook: 978-0-203-34722-5

Diversity Management

NEW Anne-Marie Greene, University of Warwick, UK and Gill Kirton, Queen Mary, University London, UK A comprehensive and critical review of the global scholarly literature on diversity, this book presents findings from original UK-based research involving in-depth organizational case studies, interviews, observation and documentary data from over fifty organizations.

Selected Contents: 1. Introduction 2. Understanding Diversity Management 3. The Context of Diversity Management 4. Diversity Management in the Public Sector 5. Diversity Management in the Private Sector 6. Diversity Practitioner Perspectives 7. Management Experiences of Diversity 8. Employee Experiences of Diversity 9. Trade Union Experiences of Diversity 10. Experiencing Diversity Management: The Value of a Stakeholder Perspective August 2008: 234x156: 288pp Hb: 978-0-415-43176-7: £75.00

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Alan McKinlay, University of St. Andrews, UK and Phil Taylor, University of Strathclyde, UK This book takes a cutting-edge look inside the ’factory of the future’ based upon a detailed real-life survey of workers at Motorola, a leading microelectronics firm. July 2009: 234x156: 272pp Hb: 978-0-415-21294-6: £65.00

Management in the Airline Industry Geraint Harvey, University of Wales, Swansea, UK

Selected Contents: 1. Introduction 2. Civil Aviation and the Airline Pilot 3. HRM Content and Style 4. The Study 5. HRM Content and Style in UK Airlines 6. HRM and Job Satisfaction 7. HRM, Organizational Commitment and Commitment to the Union 8. Pilots and Partnership 9. Discussion 2007: 216x138: 176pp Hb: 978-0-415-39078-1: £65.00 eBook: 978-0-203-93803-4

Joining Forces?

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for 2009

Civil aviation pilots present a peculiar challenge for management as they wield considerable industrial power. Based on original research, this book examines the impact of human resource management on airline pilots in recent years.

A Comparison of the Trade Union Merger Process in Britain and Germany

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Management, Labour Process and Software Development Reality Bites Rowena Barrett 2005: 234x156: 224pp Hb: 978-0-415-32047-4: £85.00

Partnership at Work The Quest for Radical Organizational Change William K. Roche, University College Dublin, Ireland and John F. Geary, University College Dublin, Ireland This book charts the progress, achievements and obstacles faced by the groundbreaking partnership between the Irish Airports Authority and its trade unions in the mid 1990s. 2006: 234x156: 240pp Hb: 978-0-415-30434-4: £70.00

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS

Routledge Research in Employment Relations continued... Power at Work How Employees Reproduce the Corporate Machine Darren McCabe, Keele University, UK Providing detailed insights into working life, McCabe, a wellknown author in the fields of organization studies, labour process theory and critical management studies offers a distinctive approach to innovation in the work place. Selected Contents: 1. Introduction 2. Do Managers Dream of Electric Staff or a Design for Drudgery? 3. Manufacturing the Enterprise Self 4. Mechanizing Emotions 5. In the Belly of the Machine 6. Coping through Teamwork or How Staff Oil the Machine 7. Divided and Conquered? 8. Conclusion 2007: 234x156 Hb: 978-0-415-41797-6: £70.00 eBook: 978-0-203-96184-1

TEXTBOOK

NEW

2ND EDITION

Reward Management A Critical Text Edited by Geoff White, University of Greenwich Business School, UK and Janet Druker, University of Greenwich Business School, UK This thoroughly revised edition adopts a critical and theoretical perspective on remuneration policy and practices in the UK. It tackles the conceptual issues missing from the existing texts in the field of HRM. Fully updated to cover the Institute of Personnel and Development’s reward syllabus, this new edition includes: • new chapters on executive reward, pensions and benefits • new pedagogy to assist the student reader • integrated case vignettes and examples to illustrate key points.

Solidaristic Wages Policy Thorsten Schulten

This book considers the role of both wages and unions in economic theory, asking whether wages are merely a mechanical outcome of the economic process or a political variable subject to influence by organized labour? Selected Contents: Introduction Part 1: Political Economy of Wages and the Trade Unions 1. The Classical School: Subsistence and Wages Fund Theories of Wages 2. Marxism: The Law of Wages and the Politics of Wages 3. The Neo-Classicals: The General Equilibrium Wage and the Political Wage of NeoLiberalism 4. Keynesianism: Political Nominal and Economic Real Wages Part 2: Trade Union Wages Policy in Europe 5. Trade Union Conceptions of a Solidaristic Wages Policy 6. Political and Institutional Prerequisites for Trade Union Wages Policy 7. Development of Wages and Income Distribution between Capital and Labour 8. Development of the Wage Structure and ‘Distribution within the Class’ 9. The Crisis of Trade Union Pay Bargaining Strategies 10. The Reorganisation of Industrial Relations in the European Multi-Level System 11. Trade Union Collective Bargaining Coordination in Europe 12. Reconstructing Solidaristic Wages Policies in Europe: Prospects and Obstacles July 2008: 234x156: 288pp Hb: 978-0-415-44125-4: £65.00

The Dynamics of Partnership in Financial Services

This book evaluates the debate on partnership, using original research. Samuel redefines the debate providing a new categorisation with which to synthesize and clarify a highly diverse literature on labour-management partnership. Selected Contents: 1. Perspectives on Partnership 2. Research Methods and Two Pairs of Cases 3. The Structural Origins of Partnership 4. Management and Trade Union Motives for Partnership 5. The Forms of Partnership 6. Employer Outcomes 7. Trade Union and Employee Outcomes 8. The Prospects for Partnership July 2008: 234x156: 288pp Hb: 978-0-415-42952-8: £65.00

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Selected Contents: Introduction: The Context of Reward Management 1. Determining Pay 2. Trade Unions and the Management of Reward 3. Grading Systems and Estimating Value 4. Wages Systems 5. Salary Progression Systems 6. Benefits 7. Financial Participation Systems 8. International Reward Management 9. Coda-Reward Management into the Twenty-First Century September 2008: 234x156: 240pp Hb: 978-0-415-43188-0: £80.00 Pb: 978-0-415-43189-7: £27.99 • AVAILABLE AS AN INSPECTION COPY

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Peter Samuel, University of Nottingham, UK

Reward Management is essential reading for all those studying or with an interest in human resource management, performance management and reward.

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The European Experience

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS Towards a European Labour Identity The Case of the European Works Council Edited by Michael Whittall, Nottingham Trent University, UK, Herman Knudsen, Aalborg University, Denmark and Fred Huijgen, Nijmegen School of Management, the Netherlands Bringing together a collection of respected contributors, this book explores how employee representatives perform their jobs as members of the European Works Councils. Selected Contents: Introduction: Process and Structure of the Book 1. European Works Councils and the Problem of Identity 2. The European Works Councils Directive: Changing Rationales for EU Regulation of Employee Participation 3. Living Apart Together?: A Chorus of Multiple Identities 4. Beyond European Works Council Networks: The Break-Up of the Rover Group 5. Co-Ordinating across Borders: The Role of European Industry Federations within European Works Councils 6. Regional Clusters of Communication: Between National and European Identities 7. Ethno-, Poly- and Eurocentric European Works Councils: How does German Involvement Influence their Identity? 8. Still Learning from Europe: Spanish Participation in European Works Councils 9. Interest Representation and European Identity: A Twofold Challenge for European Works Councils 10. The European Works Council and the Feeling of Interdependence 11. Preparing the Ground for a Social Europe?: European Works Councils and European Regulatory Identity 12. Coming of Age: The Development of a Collective Identity in European Works Councils 13. Tackling the Identity Dilemma 2007: 234x156: 256pp Hb: 978-0-415-40396-2: £70.00 eBook: 978-0-203-93406-7

Trade Unions and Workplace Training

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NEW

International Perspectives Edited by Richard Cooney, Monash University, Australia and Mark Stuart, University of Leeds, UK This book examines contemporary trade union approaches to vocational education, workplace training and skill development. Selected Contents: 1. Trade Unions and Vocational Training in Theory and Practice 2. From Spearholders to Stakeholders: The Emerging Role of Unions in the UK Learning and Skills System 3. Employee Voice, Workplace Training and Employability in Britain 4. Towards a Modern VET System: The Experience of Unions in Australia 5. Trade Unions and Workplace Training in Australia 6. The Place of Intermediate-Level Institutions in a Decentralised Industrial Relations System: A Canadian Perspective in the Field of Training 7. Trade Unions and Workplace Training in France 8. Trade Unions and Workplace Training in Germany 9. Trade Union Involvement in Learning Policy and Practice in Norway 10. Australian Trade Union Views of Lifelong Learning and the World of Work 11. Developing Learning Partnerships as a Response to Restructuring: Innovation Across the European Union 12. The Dynamics of Regulation, Innovation and ‘New’ Trade Union Solidarities around Training and Learning August 2008: 234x156: 288pp Hb: 978-0-415-44334-0: £65.00

The Americanization of Industrial Relations

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An International Relations Perspective on Business

Trade Unions and the State

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The Contemporary Politics of British Trade Unionism

Edited by Gary Daniels, University of Keele, UK and John McIlroy, University of Keele, UK Written by very well-respected contributors, this comprehensive volume provides readers with an academic examination and comparison of the politics of industrial relations in the UK and Europe.

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Selected Contents: Part 1: Assessing New Labour 1. New Labour: New World 2. Trade Unionism Under New Labour Part 2: New Labour and Organized Labour 3. The Alliance Under Strain: Union-Party Partnership in the Age of Tony Blair 4. New Labour Law: Its Meaning and Impact 5. Inside the Unions, Inside the Workplace 6. Trade Unions in the Public Sector Part 3: Issues for Trade Unions 7. The Myth of Social Partnership 8. The Organizing Model in Practice: A Critical Perspective 9. What Happened to Strikes? 10. Women and Gender 11. Racism and Ethnicity 12. Learning to Labour September 2008: 234x156: 288pp Hb: 978-0-415-42663-3: £65.00

Ian Clark, De Montfort University, UK This book examines how the American model of industry and management structure, generally, and industrial relations, in particular, have influenced the industrial relations practices of other countries in both Europe and Asia. Selected Contents: 1. The Historiography of Americanization 2. Tensions and Contradictions in Americanization 3. Tendencies in the Trends of Americanization 4. The Historiography of American Business Practice 5. Why is the Idea of American Business Practice Within the Abs Useful? 6. Current Practices of US MNCS in Context of Wider Trends and Tendencies in Americanization 7. Host Country Receptiveness to Americanization as a Source of Modernity and Economic Success 8. The Importance of a Historical Perspective on Contemporary Patterns of Americanization 9. Conclusions and Summary of Arguments and Empirical Details July 2008: 234x156: 304pp Hb: 978-0-415-38536-7: £70.00

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS

Routledge Studies in Employment and Work Relations in Context Edited by Peter Fairbrother, Cardiff University, UK and Tony Elger, University of Warwick, UK The Routledge Studies in Employment and Work Relations in Context series addresses questions relating to the evolving patterns and politics of work, employment, management and industrial relations. There is a concern to trace out the ways in which wider policy-making, especially by national governments and transnational corporations, impinges upon specific workplaces, occupations, labour markets, localities and regions. This invites attention to developments at an international level, marking out patterns of globalization, state policy and practices in the context of globalization and the impact of these processes on labour.

2005: 234x156: 192pp Hb: 978-0-415-37551-1: £75.00

NEW

Bargaining for Change in the Education Industry Bob Carter, University of Leicester, UK and Howard Stevenson, University of Leicester, UK Inter-disciplinary in approach and drawing not only on education research but also from the fields of industrial sociology, management studies and labour process theory to locate the reform agenda within a wider picture relating to teachers, their professional identities and their experience of work, this book draws on critical perspectives that challenge orthodox policy discourses relating to remodelling Selected Contents: 1. Education, Policy and Change 2. Teachers, Class and the Labour Process 3. Workplace Organization and Industrial Relations Structures 4. Restructuring Work: The Impact of Workforce Remodelling 5. Workforce Remodelling: Understanding Trade Union Responses 6. Workforce Remodelling in the Workplace 7. Conclusion June 2008: 234x156: 288pp Hb: 978-0-415-41454-8: £80.00

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Innovative and well-written, Sexualities, Work and Organizations brings together and relates stories of minority sexual identity from six organizations drawn from three different industry sectors. Selected Contents: Introduction. The Power of Stories. Putting the Stories in Context. The Working Closet. Coming Out at Work. Silent Lives. Working Out. Concluding Stories. Postscript: Researching Sexual Stories 2007: 234x156: 192pp Hb: 978-0-415-39699-8: £70.00 eBook: 978-0-203-93924-6

The Development of Employment Law

NEW

The State, the Judges and the Workers, 1820-1970 Edited by John McIlroy, Dave Lyddon, and Paul Smith, all at University of Keele, UK

Up to 29/02/08: +44 (0)1264 343071 From 01/03/08: +44 (0)1235 400400

Selected Contents: 1. Preface 2. From the Suppression of Collectivism to Collective Laissez-Faire: The Troubled Development of British Labour Law, 1823–1971 3. ‘He Might Almost as Well be Without Trial’: Trade Unions and the 1823 Master and Servant Act: The Warrington Cases 1846–47 4. Financial Malpractice in British Trade Unions 1800–1930: The Background to, and Consequences of Hornby vs Close 5. Management and the Taff Vale Strike of 1900 6. The Trade Disputes Act of 1906 7. Osborne: A Judgment Gone too Far 8. The Contract of Employment: A Study in Legal Evolution 9. Legal Regulation in War and Peace: Order 1305, 1940–1951 – Extracts from the Ambiguities of Compulsory Arbitration and the Wartime Experience of Order 1305 - ’Patriotism and Principles: Order 1305 and the Betteshanger Strike of 1942 - ‘A Vital Element in British Industrial Relations’: A Reassessment of Order 1305, 1940–51 - Beyond Betteshanger: Order 1305 in the Scottish Coalfields during the Second World War 10. The State and Industrial Relations: ‘Collective Laissez-Faire’ Revisited 11. The End of an Era: From Voluntarism to Juridification List of Contributors: Lord Wedderburn. Dave Lyddon. John McIlroy. Paul Smith. Christopher Frank. Charles Harvey. Jon Press. John Saville. Michael J. Klarman. Simon Deakin. James Jaffe. Adrian Tyndall. Nina Fishman. Alan Campbell. Keith Ewing September 2008: 234x156: 288pp Hb: 978-0-415-42876-7: £75.00

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James Ward, Kingston University, UK and Management Consultant, PA Consulting Group

This comprehensive volume brings together landmark papers written on the subject of labour law during an important period of change in the discipline. It is a vital reference work for legal scholars and labour historians worldwide.

Globalisation, State and Labour

Workforce Restructuring

Sexualities, Work and Organizations

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS Unions and Globalization

NEW

Peter Fairbrother, Cardiff University, UK

Outsourcing and Human Resource Management

Innovative and offering a sociological analysis of trade unionism in the globalized era, this book provides a robust and coherent comparative analysis of the debate surrounding trade unions and their renewal.

An International Survey

Selected Contents: Introduction: Union Renewal and Union Capacity Part 1: The Importance of Locality 2. Renewing the Democratic Bases of Workplace Unionism 3. Challenging Multinationals: Unions Defending an Italian Steel Plant and their Community 4. Rebuilding Local Trade Unionism in an Outback Community: Unions in a Mining Area in Australia Part 2: Developing Union Capacities in the Context of State Restructuring 5. Representing Civil Servants: Facing up to a Restructuring British State 6. Making the Most of Privatization: Transport Unions in Australia Part 3: Moving beyond State Boundaries 7. Crossing the Boundaries: Unions at Seattle, 1999 8. Strategic Issues in Trade Union Organizing in the Asian Sportswear Industry: Campaigning Internationally and Global Union Federations Part 4: Renewal or Adaptation 9. The Bases for Union Renewal and Revitalization 10. Conclusion: The Future for Unions September 2008: 234x156: 304pp Hb: 978-0-415-41664-1: £65.00

Series: Routledge Studies in the Growth Economies of Asia

Managerialism, Public Sector Reform and Industrial Relations

NEW

The State at Work Edited by Peter Fairbrother, Cardiff University, UK

Edited by Ruth Taplin, Centre for Japanese and East Asian Studies, London, UK

Examining the role of outsourcing in Japan, Europe and the United States, this book takes a broad standpoint on this important practice in contemporary business. Selected Contents: 1. An Introduction and Comparative Overview to Outsourcing and Human Resource Management Ruth Taplin 2. Human Resource Management and Employee Engagement Stephanie Morgan 3. The Outsourcing Lifecycle Royston Morgan and Stephanie Morgan 4. Making Outsourcing Work: From Service Level Agreement to Partnership Ivan Schouker 5. Risk and Insurance Considerations in Outsourcing Banking and Related Financial Services Oliver Prior 6. Operational Implications of Outsourcing Graeme Fry 7. In-Sourcing in the Finance Industry Cint Kortmann. Case Studies 8. Outsourcing in the Automotive Sector-Japan Garel Rhys 9. Offshoring to India: Human Resource Challenges Bernard Arogaswamy 10. Information Technology Outsourcing in Korea Hyun Jeong Kim and W.M Hur 11. Outsourcing from the United Kingdom to the Far East Ian Pogson 12. Employee Engagement in IT Outsourcing: A South African Case Study Sean Stuttaford and Stephanie Morgan 2007: 234x156: 264pp Hb: 978-0-415-42891-0: £75.00 eBook: 978-0-203-93395-4

This book addresses the key debates on public services reform in the last decade, providing a critical analysis of the restructuring of the public services, the emergence of a more managerially-organized public service and the trade union response.

E-mail: business@routledge.co.uk for more information

Selected Contents: 1. Opening Up the State Part 1: Setting the Scene 2. Management and Trade Unions: A Conceptual Analysis 3. Pathways to Change 4. Addressing Change: Public Service Trade Unions Part 2: The New Public Services 5. Reorganising Public Service Management: Fads and Fashions 6. Work Organisation and Activity in the Public Services 7. Working with Citizens or for Customers?: Public Service Delivery and the ‘Customer Focus’ Part 3: Negotiation, Bargaining and Representation 8. The State and State Industrial Relations 9. Representing the Future of State Workers Part 4: 10. Conclusion July 2008: 234x156: 288pp Hb: 978-0-415-44333-3: £65.00

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS

Globalizing International Human Resource Management Edited by Chris Rowley, Cass Business School, University of London, UK and Malcom Warner This edited book, in twelve chapters, covers a wide range of regional and national cultures, as well as perspectives, exploring how these might shape both theory and practice in the field of international human resource management. Selected Contents: Introduction 1. Introduction: Globalizing International Human Resource Management 2. International HRM: A Thematic Update and Suggestions for Future Research 3. HRM with ‘Asian’ Characteristics: A Hybrid PeopleManagement System in East Asia 4. Comparative HRM: A European Perspective 5. Vertical Integration of Corporate Management in International Firms: Implementation of HRM and the Asset Specificities of Firms in China 6. What Drives Adoption of Innovative SHRM Practices in Indian Organizations? 7. Building Flexibility into Multinationals’ HR Strategy: A Study of Four South African MNEs 8. Globalization of HR at Function Level: Four UK-Based Case-Studies of the International Recruitment and Selection Process 9. The HR Challenge to Outward FDI Aspirations from Emerging Economies: The Case of China 10. The Prospect for Gender Diversity in Japanese Employment and Human Resource Management 11. The Impact of Culture on HRM Styles and Firm Performance: Evidence from Japanese Parents, Japanese Subsidiaries/Joint Ventures and South Asian Local Companies 12. Introducing the Impact of Technology: A ‘Neo-Contingency’ HRM Anglo-French Comparison 2007: 246x174: 264pp Hb: 978-0-415-44001-1: £75.00

Women and the Labour Market

Series: Routledge Research in Gender and Society Despite the expansion of female employment, women continue to be crowded into a small number of occupations which, in the main, represent low-paid jobs. This key book analyzes this issue and examines one route of escape: selfemployment. July 2008: 234x156: 248pp Hb: 978-0-415-21601-2: £55.00

Employment Relations in the Asia-Pacific Region Reflections and New Directions Edited by Peter Holland, Julian Teicher and Richard Gough This book focuses on new developments in employment in Asia in the context of globalization and the labour standards debate. Issues covered include the role of NGOs; employment regulation; social protection and political reform.

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2006: 246x174: 160pp Hb: 978-0-415-34826-3: £80.00

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NEW

Mark Hart, Kingston University, UK and Vani Borooah, University of Ulster, UK

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HUMAN RESOURCE MANAGEMENT AND EMPLOYMENT RELATIONS Developments in the Call Centre Industry

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Applied Measurement

Analysis, Changes and Challenges

Industrial Psychology in Human Resources Management

Edited by Julia Connell, University of Newcastle, Australia and John Burgess, University of Newcastle, Australia

Edited by Deborah L. Whetzel, Work Skills First, Inc., Glen Allen, USA and George R. Wheaton, formerly of American Institutes for Research, Greensboro, USA

Series: Routledge Studies in Business Organizations and Networks

An updated version of Deborah Whetzel and George Wheaton’s earlier volume, this text is a well-organized sourcebook for fundamental practices in industrial psychology and human resources management. Applied Measurement describes the process of job analysis and test development with practical examples and discusses various methods for measuring job performance. Its primary purpose is to provide practical, systematic guidance on how to develop the various kinds of measurement instruments frequently used in the fields of industrial psychology and human resources management to assess personnel.

Drawing on contributions from a diverse range of countries including the USA, the UK, India, Australia, South Korea, Germany, Greece and Sweden, this book conducts a thorough analysis of call centres worldwide (centres that are said to represent the most dynamic growth area in whitecollar employment internationally since the mid 1990s). 2006: 234x156: 208pp Hb: 978-0-415-35702-9: £75.00 eBook: 978-0-203-00300-8

2007: 6x9: 605pp Hb: 978-0-8058-5867-9: £45.00

Working Time Around the World Trends in Working Hours, Laws, and Policies in a Global Comparative Perspective Sangheon Lee, Deirdre McCann and Jon C. Messenger, all at International Labour Office, Switzerland Series: Routledge Studies in the Modern World Economy John Maynard Keynes once made the bold prediction that the three-hour work day would prevail for his grandchildren’s generation. Seventy years later, the question of working time is as pertinent as it was at the inception of the forty-hour week. Not until now, however, has there been a global comparative analysis of working time laws, policies and actual working hours. This book demonstrates that differences in actual working hours between industrialized and developing countries remain considerable - without any clear sign of hours being reduced

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Selected Contents: 1. Introduction 2. Legal Progress towards Reducing Working Hours 3. Global Trends in Actual Working Hours 4. Gender, Age and Working Time 5. Tertiarization, Informalization and Working Time 6. Working Time Issues in Developing Countries 7. Summary and Implications for Policy 2007: 234x156: 240pp Hb: 978-0-415-43937-4: £70.00

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22

LEARNING AT WORK AND HUMAN RESOURCE DEVELOPMENT

4TH EDITION

Improving Workplace Learning

Appraisal, Feedback and Development

Karen Evans, Institute of Education, London, UK, Phil Hodkinson, University of Leeds, UK, Helen Rainbird, University College, Northampton, UK and Lorna Unwin, University of London, UK

Clive Fletcher, Goldsmiths College, University of London, UK Tried and trusted by thousands of HRM students and professionals in three previous editions, this is the most comprehensive introduction to performance appraisal currently available.

Series: Improving Learning ’Improving Workplace Learning certainly improves the level of debate around work based learning at a time when the debate is about to take centre stage. It contributes extensively to this under-researched area, and provides a very useful framework within which such design can be informed.’ - Keith Pond, Loughborough University, UK and International Journal of Management Education

In this fully revised and updated work, Clive Fletcher explores the key elements of the appraisal process, and through best practice examples explains how such processes can motivate and develop staff, fostering commitment and positivity, and ultimately improving an organization’s performance.

• aims and outcomes of the appraisal process • designing appraisal schemes • appraisal as an ingredient of performance management • multi-level, multi-source ‘360 degree’ feedback • training, implementation and monitoring • the international and cultural adaptation of appraisal systems. Exploring both public and private sector contexts, this is essential reading for all students of human resource management and for any manager or HRM professional looking to develop more effective performance appraisal systems. Selected Contents: 1. Appraisal Today 2. Deciding on the Aims of Appraisal 3. The Content of Appraisal 4. Appraisal as an Element in Performance Management 5. Designing Appraisal Schemes 6. Multi-Level, Multi-Source Feedback Systems 7. Best Practice in Multi-Source Feedback 8. Training and the Implementation of Appraisal 9. Monitoring and Maintenance 10. Appraising and Developing Potential 11. Appraisal with Professionals and in the Public Sector 12. New Challenges in Applying Performance Appraisal 13. Appraisal: The Way Ahead 2007: 234x156: 232pp Hb: 978-0-415-44690-7: £80.00 Pb: 978-0-415-44691-4: £24.99

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Across the western world, there is a growing awareness of the importance of workplace learning, seen at the level of national and international policy, as well as in the developing practices of employers, training providers and Trades Unions. Authoritative, accessible, and appealing, it presents key findings on work-based learning, bringing together conclusions and investigating a variety of workplace contexts to show how such learning can be improved. An extensive practical treatment, brought to life with illustrations from both the public and private sectors, this book has a unique combination of breadth of coverage and depth of understanding. Grounded in rich and detailed empirical studies, this volume challenges conventional thinking. An important new addition to the Improving Learning series, it focuses on guidelines for improving learning by marrying the very best theory and practice to provide an accessible and authoritative guide to workplace learning. Practitioners, policy makers, students and academics with an interest in learning at work will find this an invaluable addition to their bookshelves. 2006: 216x138: 224pp Hb: 978-0-415-37119-3: £80.00 Pb: 978-0-415-37120-9: £22.99 eBook: 978-0-203-94694-7

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Drawing on the wider critical literature on performance management and organizational psychology, and based firmly on evidence-based analysis and organizational experience, this book stresses the vital role of performance appraisal in the identification, development and retention of talent. Discussion topics include:

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Making Performance Review Work

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LEARNING AT WORK AND HUMAN RESOURCE DEVELOPMENT Vocational Education

Communities of Practice

International Approaches, Developments and Systems

Critical Perspectives

Edited by Linda Clarke, University of Westminster, London, UK and Christopher Winch, King’s College London, UK Examining a wide range of contrasting international approaches and development strategies, this book demonstrates the central role of the state in implementing an effective system of VET and assesses the extent to which different VET policies can promote equality in the labour market and social justice.

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Selected Contents: 1. Introduction Part A: Historical Developments 2. The Role of the State in Vocational Education: A Political Analysis of the History of Vocational Education in the Netherlands 3. Vocational Education in France: A Turbulent History and Peripheral Role 4. The German Philosophy of Vocational Education 5. The Emergence and Reinforcement of Class and Gender Divisions in Vocational Education Part B: Contrasting Approaches to VET 6. School Reform in America: Can Dewey’s Ideas Save High School Vocational Education? 7. Under American Influence?: The Making of Modern German Training in Large Berlin Enterprises at the Beginning of the 20th Century 8. Towards a New Paradigm of Vocational Learning 9. 14-19 and Lifelong Learning: Distinguishing between Academic and Vocational Learning Part C: Valuing VET 10. Vocational Education, Work and the Aims of Economic Activity 11. Social Justice and Vocational Education 12. The Multiple Paradoxes of State Power in the English Education and Training System 13. New Developments in Continuing Vocational Education and Training Reform in France 14. Workers’ Education in the Twentieth Century British Labour Movement: Class, Union and Role 2007: 234x156: 224pp Hb: 978-0-415-38060-7: £90.00 Pb: 978-0-415-38061-4: £27.99

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Edited by Jason Hughes, Brunel University, London, UK, Nick Jewson, Cardiff University, UK and Lorna Unwin, Institute of Education, University of London, UK This benchmark text provides an accessible yet critical introduction to the theory and application of communities of practice and their use in a diverse range of managerial and professional contexts, from education to human resource development. This book charts the development of the idea of communities of practice and explores the key relationship between learning and identity among: • newcomers and ‘old timers’ • male and female workers • the low skilled and the high skilled • professionals and managers • adults and adolescents. Drawing on international empirical studies and adopting a multi-disciplinary approach, this book is useful reading for all students, researchers, practitioners and policy makers with an interest in work, employment, labour markets, learning, training or education. Selected Contents: 1. Introduction: Communities of Practice - A Contested Concept in Flux? 2. Critiquing Theories of Learning and Communities of Practice 3. Lost in Translation: Communities of Practice: The Journey from Academic Model to Practitioner Tool 4. From Communities of Practice to Mycorrhizae 5. Including the Missing Subject: Placing the Personal Within the Community 6. Cultivating Network Analysis: Rethinking ‘Community’ within Communities of Practice 7. Sport as a Community of Practice: The Coach-Athlete Relationship in British Professional Basketball 8. Becoming Adults via Communities of Practice: The Transition from Work to Adulthood 9. Apprenticeship From Past to Present: The Challenges and Consequences of Rampant ‘Community’ Diversity 10. Sexuality, Gender and Legitimate Peripheral Participation: An Ethnographic Study of a Call Centre 11. The Learning Trajectories of Old-Timers: Academic Identities and Communities of Practice in Higher Education 12. Unemployment as a Community of Practice: Tales of Survival in the New Germany 13. Putting Virtual Communities of Practice in their Place: Changes in the Spatial Location of Work 14. Conclusion: Further Developments and Unresolved Issues 2007: 246x174: 200pp Hb: 978-0-415-36473-7: £85.00 Pb: 978-0-415-36474-4: £24.99

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24

LEARNING AT WORK AND HUMAN RESOURCE DEVELOPMENT

Productive Reflection at Work

Work Group Learning

Learning for Changing Organizations

Understanding, Improving and Assessing How Groups Learn in Organizations

Edited by David Boud, University of Technology, Sydney, Australia, Peter Cressey, University of Bath, UK and Peter Docherty ’Productive Reflection at Work is a magnificent book that opens up new analytical avenues regarding the collective dimension of reflection at work’ Elena Bou Business School (URL) Barcelona Management Learning Crossing the boundaries of different disciplines, this topical and timely book draws together different views of workplace reflection, delivering a secure grounding in academic thinking and working practice. 2005: 234x156: 232pp Hb: 978-0-415-35582-7: £90.00 Pb: 978-0-415-35583-4: £27.99 eBook: 978-0-203-00174-5

Learning in Organizations Complexities and Diversities Peter J. Smith, Deakin University, Australia and Eugene Sadler-Smith, University of Surrey, UK

Valerie Sessa, Montclair State University, Hoboken, USA and Manuel London, SUNY at Stony Brook, USA ’This is a wonderfully comprehensive and readable compendium of recent research on group learning. The authors - recognized experts in the field - have contributed a complementary set of chapters that cover the key issues on this increasingly important topic.’ - Amy Edmondson, Harvard Business School, USA This contributed book shapes the emerging field of group learning by drawing on research from leading theoreticians and researchers. Author contributions aggregate existing theory and research and go beyond this foundation to examine new insights about how groups learn and what they learn, factors that influence group learning, learning interventions, and group learning assessment methods. This book will be of interest to all working in the area of group learning, including theoreticians, researchers or professional level practitioners who want a solid grounding in group learning theory and research. Students of organizational behavior will benefit from having the group learning literature brought together in a single volume with chapters from leading researchers. 2007: 6x9: 408pp Hb: 978-0-8058-6021-4: £49.00 Pb: 978-0-8058-6022-1: £23.00

’I found the text by Smith and Sadler-Smith extremely refreshing as it combines strong elements of academic research with an obvious underlying understanding of the realities in practice. This book tackles some complex concepts, its style is thought provoking and I found it quite enlightening. Regardless if you are an academic or practitioner, there is something in this book that will stir your thought processes.’ - George Taylor, Training Manager, Rohm and Haas, Australia In this fresh and innovative approach to the complexities and challenges of organizational learning diversities, the authors show that in learning there are no generic solutions, and instead propose several context-specific resolutions.

See Order Form at the centre of this Catalogue

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2005: 234x156 Hb: 978-0-415-35603-9: £90.00 Pb: 978-0-415-35604-6: £27.99 eBook: 978-0-203-00247-6

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LEARNING AT WORK AND HUMAN RESOURCE DEVELOPMENT Management Development

Routledge Studies in Human Resource Development

Perspectives from Research and Practice Edited by Rosemary Hill, Nottingham Trent University, UK and Jim Stewart, Nottingham Trent University, UK

Edited by Monica Lee, Lancaster University, UK

Action Learning, Leadership and Organizational Development in Public Services Edited by Clare Rigg, Institute of Technology, Tralee, Ireland and Sue Richards, University of Birmingham, UK Focusing on the role of action learning in developing organization and leadership capacity in public services, this informative book comprises an edited collection of chapters on a range of themes that draw from a variety of public services. 2006: 234x156: 240pp Hb: 978-0-415-37270-1: £75.00 eBook: 978-0-203-96619-8

Aesthetics and Human Resource Development Connections, Concepts and Opportunities Stephen Gibb 2005: 234x156: 200pp Hb: 978-0-415-36097-5: £75.00 eBook: 978-0-203-00851-5

Critical Thinking in Human Resource Development Edited by Carole Elliott, Lancaster University, UK and Sharon Turnbull, Lancaster University, UK 2005: 234x156: 224pp Hb: 978-0-415-32917-0: £75.00

Human Resource Development in the Public Sector The Case of Health and Social Care

Recognizing a significant need to continually update the current body of knowledge, this book provides the most comprehensive and up-to-date work on the state of research and practice in management development. Selected Contents: 1. Editors’ Introduction Part 1: Parameters of Management Development 2. Management Development: The Critical Discursive Approach 3. Corporate Technocrats or World Stewards?: What’s the Point of Management Development? 4. Strategic Management Development 5. Management Development for Unemployed Managers: The South Yorkshire Management Update Programme Part 2: Comparative Insights 6. Management Development in France 7. Towards Evidence-Based Management Development 8. A Stakeholder Approach to the Study of Management Education 9. Raising Future Leaders 10. (Inter)Cultural Management Part 3: Organizational Impact 11. Management Development in the Deventer Hospital 12. Clinical Leadership in the NHS: Developing Discourses and Learning Styles 13. Management Development for Women Entrepreneurs Who Own and Manage Small Businesses in Vietnam 14. Leading by Learning: An Integrated Approach to Middle Management Training Part 4: Aspects of Management Development 15. Multi-Source Feedback: Managers’ Accounts of Content and Post Feedback Development 16. Building Commitment through Management Development: Does it Work? 17. The ‘Three Rs’ of Management Learning 18. Unconscious Leadership Development for the Seven Deadly Sins 19. The Impact of ‘Emotion Management’ on the Psychological Contract 20. Editors’ Conclusion 2007: 234x156 Hb: 978-0-415-39602-8: £80.00 eBook: 978-0-203-93414-2

Policy Matters Flexible Learning and Organizational Change

This important book brings together the three dimensions of organizational change, policy processes and flexible learning within one volume.

This text provides examples of attempts to develop HRD practices in health and social care contexts within France, Ireland, the Netherlands, Romania, Russia, the UK and the USA.

for more information

2006: 234x156 Hb: 978-0-415-39410-9: £85.00 eBook: 978-0-203-96831-4

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for 2009

Edited by Viktor Jakupec and Robin Usher, Royal Melbourne Institute of Technology University, Australia

January 2009: 234x156: 256pp Hb: 978-0-415-22880-0: £60.00

Edited by Sally Sambrook and Jim Stewart, Nottingham Trent University, UK

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26

ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY

TEXTBOOK

Teaching The Moral Leader

The Moral Leader Challenges, Tools and Insights

A Literature-based Leadership Course: A Guide for Instructors

Sandra J. Sucher, Harvard Business School, USA

Sandra J. Sucher, Harvard Business School, USA

This unique and innovative textbook is designed to encourage students and managers to confront those fundamental moral challenges, to develop skills in moral analysis and judgment, and to come to terms with their own definition of moral leadership and how it can be translated into action. Drawing on the inspiration of major literary and historical figures such as Machiavelli, Conrad, Shackleton and Achebe, and based upon an impressive array of literary sources, including novels, plays, history and biography, the book centers on four questions implicitly asked of all leaders: • What is the nature of a moral challenge? • How do people ’reason morally’? • How do leaders contend with the moral choices they face? • How is moral leadership different from leadership in general? At times challenging, insightful, and always illuminating, this book is essential reading for all serious students of leadership, management, business ethics or policy. Selected Contents: Introduction 1. Overview of The Moral Leader 2. Guide to Literature-Based Learning 3. Moral Challenge Preview 4. Endurance: Shackleton’s Incredible Voyage 5. Antigone 6. Blessed Assurance 7. Things Fall Apart 8. Moral Reasoning Preview 9. Trifles 10. The Sweet Hereafter 11. The Remains of the Day 12. A Man for All Seasons 13. Moral Leadership Preview 14. The Prince 15. The Secret Sharer 16. Truman and the Bomb 17. Katharine Graham: Personal History 18. American Ground: Unbuilding the World Trade Center

Visit the Companion Website at www.routledge.com/textbooks/9780415400640 2007: 246x174: 264pp Hb: 978-0-415-40063-3: £85.00 Pb: 978-0-415-40064-0: £27.99 • AVAILABLE AS AN INSPECTION COPY

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The detailed and hands-on nature of the guide makes it possible for instructors, with or without a specialized background, to replicate the thirteen-session Harvard Business School course, or to integrate moral leadership into an existing course, or as a module, or as stand-alone sessions. The manual presents flexible class plans, easily adaptable to a wide variety of business and academic topics. It suggests how to adapt the course to other settings, provides supporting materials, and reviews the approach to teaching ’The Moral Leader,’ differentiating it from other literature-based courses. The author, a Harvard Business School professor with a successful record in teaching this course, also brings into the text the kind of real-world understanding of effective leadership development that comes from decades of experience as a high level corporate executive. Selected Contents: 1. Introduction to The Moral Leader: A Literature-Based Leadership Course 2. Learning through Literature 3. Course Design, Facilitation, Grading Moral Challenge Class Plans. Module Map: Moral Challenge Themes and Learning Points 4. Endurance: Shackleton’s Incredible Voyage 5. Antigone 6. Blessed Assurance 7. Things Fall Apart. Moral Reasoning Class Plans. Module Map: Moral Reasoning Themes and Learning Points 8. Trifles 9. The Sweet Hereafter 10. The Remains of the Day 11. A Man for All Seasons. Moral Leadership Class Plans. Module Map: Moral Leadership Themes and Learning Points 12. The Prince 13. The Secret Sharer 14. Truman and the Bomb 15. Katharine Graham: The Pentagon Papers and Watergate 16. American Ground: Unbuilding the World Trade Center 2007: 234x156: 336pp Pb: 978-0-415-40065-7: £38.99

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‘The Moral Leader provides an insightful and much needed approach to effective moral leadership and its role in modern society… The book is an important resource for students and leaders who will confront difficult moral and ethical challenges.’ - Kim Cameron, Ross School of Business, University of Michigan, USA

This book is a comprehensive, practical manual to help instructors integrate moral leadership in their own courses, drawing from the experience and resources of the Harvard Business School course ’The Moral Leader’. Through the close study of literature – novels, plays, and historical accounts – followed by rigorous classroom discussion, this innovative course encourages students to confront fundamental moral challenges, to develop skills in moral analysis and judgment, and to come to terms with their own definition of moral leadership. Using this guide’s background material and detailed teaching plans, instructors will be well prepared to lead their students in the study of this vital and important subject. Featuring a website to run alongside that links the manual with the textbook and provides a wealth of extra resources, including on-line links to Harvard Business School case studies and teaching notes, this manual forms a perfect complement to The Moral Leader core text.

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‘Sandra Sucher… has an extraordinary and excellent grasp of the process of moral reasoning and her exploration of that process through powerful literature and historical figures is just wonderful. This should be required reading--and digestion-for every leader in every organization.’ - James G. Clawson, Darden Graduate School of Business Administration, Charlottesville, USA

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY

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TEXTBOOK

TEXTBOOK

Dilemmas of Leadership

Inspiring Leaders

Tudor Rickards, University of Manchester, UK and Murray Clark, Sheffield Hallam University, UK

Edited by Ronald J. Burke, York University, Canada and Cary L. Cooper, Lancaster University, UK

’The book offers a refreshing look in a field in which it is markedly difficult to make significant advances.’ - Creativity and Innovation Management ’This ground-breaking book on the theory and practice of leadership should be studied by all leaders and aspiring leaders. It highlights the latest approaches in the field including trust-based leadership. This text goes beyond the classroom and has much to offer those with leadership roles in corporations, schools, politics, and even the family.’ - Monty Roberts, Doctor of Behavioral Science and best-selling author This important text provides a thematic examination of the most influential ideas and writings on leadership. It creates order from the chaos of leadership literature, and its structure, style and original approach encourages reader reflection.

We exist in an era of great change and widespread uncertainty in which course-determining decisions lie with organizational leaders; in this continually shifting climate we require their courage to take action. Billions of dollars are spent annually on developing leaders, yet despite these efforts, most organizations report a shortage of leaders - a leadership gap - and estimates of leadership failures approach fifty per cent. Authored by some of the best names in the subject area, this book addresses this issue and provides readers with an innovative approach to learning leadership skills, merging theory with practice to enable a better understanding of this complex and significant subject. It emphasizes a balance of skills, the critical role of feedback in learning and development, and innovative thoughts on developing women leaders. Taking an international perspective, this outstanding text will be an invaluable resource for those studying leadership, organizational behaviour and human resource management as well as those on specialist masters and MBA courses, and will be especially useful for those undertaking the difficult task of leading within organizations.

2005: 246x174: 264pp Hb: 978-0-415-35584-1: £90.00 Pb: 978-0-415-35585-8: £27.99 • AVAILABLE AS AN INSPECTION COPY

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Selected Contents: Introduction Inspiring Leaders: An Introduction Part 1: Emerging Models of Leadership Part 2: Qualities of Effective and Successful Leaders Part 3: Leading Teams and Organizations Part 4: Flawed Leaders Part 5: Developing Leaders and Leadership 2006: 234x156: 368pp Hb: 978-0-415-36302-0: £90.00 Pb: 978-0-415-36303-7: £27.99 eBook: 978-0-203-01319-9 • AVAILABLE AS AN INSPECTION COPY

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY

TEXTBOOK

Leadership at a Distance

Leadership

Research in Technologically-Supported Work

The Key Concepts

Edited by Suzanne P. Weisband, University of Arizona, Tucson, USA

Edited by Antonio Marturano, University of Exeter, UK and Jonathan Gosling, University of Exeter, UK Series: Routledge Key Guides This is an indispensable and authoritative guide to the most crucial ideas, concepts and debates surrounding the study and exercise of leadership. Bringing together entries written by a wide range of international experts, this is an essential desktop resource for managers and leaders in all kinds of institutions and organizations, as well as students of business, sociology and politics. Topics covered in this guide include: • authority • creativity • cross-cultural leadership • motivation

’This is a book whose time has come! It drives still another stake into the heart of the white hat, white horse heroic leader who saves a town, saying “My work here is done”. Weisband and company have eloquently succeeded in opening our eyes to numerous forms of leadership at a distance, all designed to prepare leaders to function on Friedman’s global competitive playing field. It is a must read.’ - James G. (Jerry) Hunt, Institute for Leadership Research, Texas Tech University, USA This volume offers insights from a noted group of scholars who discuss the complex phenomenon of leadership in distributed work settings - also known as leadership at a distance. Editor Suzanne Weisband addresses the ubiquitous roles leaders play, their scale of work, and the range of technologies available to them, while setting new directions in studying leadership at a distance. A unique perspective of empirical research unfolds, representing a variety of fields and methods to foster a better understanding of the role technology plays in leadership, and how leadership is shaped by the use of technology. 2007: 6x9: 264pp Hb: 978-0-8058-5096-3: £38.95 Pb: 978-0-8058-5097-0: £19.95

• emotional intelligence • group dynamics.

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Selected Contents: Introduction. Authority. Behavioral Theories of Leadership. Best Fit Approach. Change. Character. Charisma. Collective Leadership. Command/Control. Contingency Theories. Continuity. Culture. Delegation. Domination. Effectiveness. Ethics. Emotional Intelligence. Empowerment. Followers. Future of Leadership. Gender and Leadership. Generalship/Great Man Theories. Group Dynamics. Heroic Leadership. Identity. Influence. Integrity. Intellectual leadership. Leader as a Model. Leader-Follower Relation. Leader. Leadership (Definition). Leadership Development. Measuring Leadership. Moral Leadership. Narcissism. Need for Leadership. Organizations. Organisation Culture. Participative Leadership. Philosophical Approaches. Political Leadership. Power. Professionalism. Psychology. Religious Meaning. Responsibility. Self-Awareness. Servant Leadership. Situational Leadership. Social Class/Status. Strategic Leadership. Strategy. Style Theory. Subordination. Traits. Theory. Transactional. Transformational. Visionary Leadership. Contributor Biographies. Index 2007: 216x138: 256pp Hb: 978-0-415-38365-3: £60.00 Pb: 978-0-415-38364-6: £14.99 • AVAILABLE AS AN INSPECTION COPY

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY Leadership, Feedback and the Open Communication Gap

Inside Intuition Eugene Sadler-Smith, University of Surrey, UK What is ‘gut feeling’ and how can it be harnessed? To what extent should business decisions be informed by ‘instincts’ which may seem irrational or impossible to quantify?

Leanne E. Atwater and David A. Waldman, Arizona State University ’This is an excellent book! I especially like its takeaways and the realism with which the material is presented. It held my attention so well that I read virtually all the chapters in one sitting. While holding my attention, I found the book to include a number of solid, scholarly references, unobtrusively presented. Therefore, it should serve the needs of practitioners and college students as well as scholars. The authors have snuck in lots of content in an easy to read format. I highly recommend it.’ - James G. (Jerry) Hunt, Texas Tech University, USA The topic of leadership has grown in importance, and how and when managers communicate is critical to their effectiveness. This book provides insight for managers to understand the feedback and open communication processes. It suggests guidelines for how and when managers should engage in negative feedback and open organizational-level communication with followers, including when such feedback and information should not be shared. It also adds to the existing knowledge base pertaining to open communication on the part of managers. This book will be of value to managers and practitioners involved in the practice of leadership as well as for courses on leadership, organizational behavior, human resource management and organizational communication. 2007: 6x9: 512pp Hb: 978-0-8058-5396-4: £39.95 Pb: 978-0-8058-5397-1: £21.95

Culture and Leadership Across the World The Globe Book of In-Depth Studies of 25 Societies

Inside Intuition examines how the latest developments in social psychology and cognitive psychology, as well as exciting new insights from evolutionary psychology and cognitive neuroscience, can be used to explain the phenomenon of ‘gut feeling’ which has for decades been shrouded in magic and mysticism. This book provides a highly readable scientific explanation of ‘gut feeling’, and the sometimes profound effects it can have in decision-making in business, management and other professional contexts. Using examples ranging from Boeing to Buddhism, it explains how managers and other decision makers can make better use of this pervasive, involuntary and ubiquitous phenomenon in their personal and professional lives to support creativity, innovation and interpersonal functioning. Inside Intuition is essential reading for all advanced students of business and management, and for managers and professionals at all levels. Selected Contents: 1. The View from Inside 2. Analysis Paralysis 3. Eureka! Moments 4. Intuitive Expertise 5. All in the Mind? 6. The Least Effort Principle 7. Intuitive Muscle Power 8. In Two Minds 9. A Matter of Feeling 10. Intuition in Practice 11. Emotional, Social and Moral Intuition 12. The Intuitive Ape 2007: 216x138: 368pp Hb: 978-0-415-41452-4: £90.00 Pb: 978-0-415-41453-1: £28.99 eBook: 978-0-203-93207-0

Edited by Jagdeep S. Chhokar, Indian Institute of Management Ahmedabad, India, Felix C. Brodbeck, Ludwig-Maximilians-University, Munich, Germany and Robert J. House, University of Pennsylvania, Philadelphia, USA Series: LEA’s Organization and Management Series

E-mail: business@routledge.co.uk for more information

2007: 7x10: 1200pp Hb: 978-0-8058-5997-3: £89.95

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY

Philosophy and Organization

The Ambidextrous Organization

Edited by Campbell Jones, University of Leicester Management Centre, UK and René ten Bos, Radbound University, the Netherlands

The Strategic Management of Learning, Knowledge, and Innovation

Exploring why philosophy matters to organization and why organization matters to philosophy, this book is essential reading for philosophy and business and management students as well as of interest to all those who seek to think seriously about the way their lives are organized. Selected Contents: Introduction Part 1: Images 1. Organization: Recovering Philosophy 2. The Uselessness of Philosophy 3. What is Philosophy of Organization? 4. Critique and Resistance: On the Necessity of Organizational Philosophy Part 2: Engagements 5. Ask not What Philosophy can do for Critical Management Studies 6. Reading Critical Theory 7. Why Feminist Ethics? 8. Race, Revolution and Organization Part 3: Illuminations 9. Workers of the World… Relax!: Introducing a Philosophy of Idleness to Organization Studies 10. Messing up Organizational Aesthetics 11. Singular Plurality and Organization 12. Double-Crossing the Landscapes of Philosophy: Conjoining the Transparency of ‘Things’ with the Veil of Language 13. After Power: Artaaud and the Theatre of Cruelty 2007: 234x156: 248pp Hb: 978-0-415-37117-9: £85.00 Pb: 978-0-415-37118-6: £23.99 eBook: 978-0-203-03085-1

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There is a growing interest in ‘ambidextrous’ organizations that can achieve harmony between the opposing demands they face internally and externally. This interest is being fuelled by a wider debate and interest in learning and knowledge as engines of organizational growth and sustainable competitive advantage. Numerous books on organizational learning and knowledge management have appeared in recent years. However, none combines strategy, learning, knowledge, and innovation into a single coherent framework of ambidexterity. This book explores insights from the extensive body of research that has been conducted over the last few years into the issues of exploratory versus exploitative learning, and how to manage the two within the context of an ambidextrous organization. It goes beyond the usual focus on intangible concepts and ideas relating to learning and knowledge, and identifies actionable responses to contextual challenges, and how to develop an ambidextrous firm. Accessible and practical, this significant text explains key principles, with emphasis on developing students’ understanding of organizational learning, knowledge, innovation, and ambidexterity, and combines them with real-life company examples to illustrate the practical application, utility, and limitations of concepts and theories. For students of strategic management, organizational behaviour and knowledge management this is essential reading. Selected Contents: Part 1: An Introductory Overview 1. Organizations, Strategic Management, and Organizational Learning Part 2: Learning, Knowledge and Innovation 2. Organizational Learning: The Concept and Process 3. Organization Learning: Routines, Strategic Management, and Value Creation 4. Learning and Knowledge 5. Knowledge, Innovation and Adaptation Part 3: The Tensions and Tradeoffs of Exploration and Exploitation 6. Exploration and Exploitation Approaches to Organizational Learning 7. Managing the Search for Knowledge in Multidimensional Space Part 4: The Ambidexterous Organization 8. Combining Exploration and Exploitation 9. Developing an Ambidexterous Organization July 2008: 6x9: 224pp Hb: 978-0-415-40310-8: £75.00 Pb: 978-0-415-40311-5: £21.99

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Groundbreaking and drawing on recent efforts in management and organization studies to take philosophy seriously, it critically engages with the way that philosophy might inform organization and illuminates a range of issues, including idleness, aesthetics, singularity, transparency, power and cruelty.

Patrick Reinmoeller, Erasmus Universiteit, Rotterdam, the Netherlands

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Featuring original contributions from some of the most exciting scholars writing at the intersection of philosophy and organization today, this accessible volume provides readers with a complete overview of this complex subject.

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY TEXTBOOK

Fundamentals of Organizational Behaviour

NEW

Organizational behaviour is the study of human behaviour in organizations and focuses on the interaction between individuals, groups, organizations and the environment. This book presents a clear and reader-friendly introduction to the subject and covers the main theories, approaches and ideas of organizational behaviour. Classic theories, approaches and relationships between key variables are explored in a critical way. Fundamentals of Organizational Behaviour is structured in four parts. The first part examines the different perspectives on organizational behaviour and explores how they relate to the changing context of organizations in the twenty-first century. Parts two and three focus on the individual and groups respectively, examining such topics as individual differences, motivation, perception, learning, groups and teambuilding as well as exploring the role of modern management. In the final part, the authors examine key organizational processes such as power, conflict, structure, change, the role of culture and how these impinge upon human resource management. Based on the highly-regarded Business Psychology and Organizational Behaviour, this book explores the essentials of organizational behaviour in a lucid and accessible manner. Fundamentals of Organizational Behaviour offers a clear introduction to the subject. It will be essential reading for undergraduate students in business and management as well as offering a useful introductory approach to many generalized business and management postgraduate courses and several professional courses.

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Selected Contents: Part 1: Perspectives and Context 1. Perspectives on Organizational Behavior and Management: History, Methodologies and Uses of OB in Management 2. The Changing Context of Management and Organizations Part 2: The Individual 3. Individual Differences: Personality, Intelligence, Attitudes. Motivation, Job Satisfaction, and Commitment. Perception and Communication. Learning and the Learning Organization Part 3: Groups 4. Groups and Teambuilding. Leadership and Management Part 4: The Organisation 5. Power, Politics, Conflict and Control 6. Organization Structure. Organization Change and Development. HR Issues October 2008: 246x189: 396pp Hb: 978-1-84169-677-5: £49.95 Pb: 978-1-84169-678-2: £17.50 • AVAILABLE AS AN INSPECTION COPY

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Handbook of Organizational Creativity Edited by Jing Zhou and Christina E. Shalley

Eugene McKenna, University of East London, UK and David Needle, Queen Mary, University of London, UK

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This volume is a comprehensive and cutting-edge reference book reflecting current knowledge in the rapidly growing area of organizational creativity. The contributors to this volume are all leading researchers in the field of organizational creativity. This volume: • provides an historical review of organizational creativity theory and research • presents critical reviews and summaries of research on micro, meso, and macro topics (e.g. leadership, feedback, goals and role expectations, groups and teams, social networks, climate and culture, deep structures, sense making processes, and creativity and organizational change) concerning organizational creativity • demonstrates contributions of creativity to individual work outcomes and organizational success • discusses emerging areas and highlights promising future research trends. Professors and graduate students in management and psychology will find this volume most beneficial. Professors and graduate students in marketing, sociology, and education may also find this book useful and relevant. Thoughtful managers and executives, professionals and knowledge workers, and aspiring managers and MBA students also would find this book beneficial in sharpening their thinking, and helping them to identify the right tools for managing creativity. 2007: 400pp Hb: 978-0-8058-4072-8: £50.00

CISO Leadership

NEW

Essential Principles for Success Edited by Todd Fitzgerald, Milwaukee, Wisconsin, USA and Micki Krause, Pacific Life Insurance Company, Newport Beach, California, USA January 2008: 6x9: 312pp Hb: 978-0-8493-7943-7: £37.99

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY

Organizational Change and Strategy

Organizational Identity in Practice

An Interlevel Dynamics Approach

Edited by Lin Lerpold, Stockholm School of Economics, Sweden, Davide Ravasi, SDA Bocconi School of Management, Italy, Johan van Rekom, Erasmus University Rotterdam, the Netherlands and Guillaume Soenen, E.M. Lyon, France

In this important text, the authors clearly demonstrate how such processes are brought together in an interlevel approach. They focus on the involvement of such players as: • individuals (CEO, senior managers and others) • teams (senior management team, board, other teams) • inter-departmental groups (inter-team) • the organization (in its external relations). This interdepartmental aspect of most organizations is critical to developing and deploying strategic actions, yet is often never discussed. Exploring both the external and internal discontinuous nature of forces for change, this book guides the reader through the intricacies of this highly complex subject. Expertly combining theory with practice, it will be a valuable book for masters level and advanced undergraduate students, and for all those concerned with strategy and change. Selected Contents: Part 1: Levels and Interlevels 1. Organizational Levels: Theory and Practice 2. Interlevel Dynamics Part 2: Interlevel Change 3. The Process of Learning and Change 4. The Interlevel Dynamics of Large System Change 5. Phases and Levels of Change Part 3: The Strategy Process through Interlevel Change 6. Introduction to Strategy and the Five Strategic Foci 7. Framing the Corporate Picture 8. Naming the Corporate Words 9. Doing Corporate Analysis 10. Choosing and Implementing Corporate Actions 11. Evaluating Corporate Actions 12. The Relationships between the Five Strategic Foci Part 4: Integration 13. The Great Atlantic and Pacific Team Company Case. Finale 2006: 234x156: 256pp Hb: 978-0-415-37816-1: £85.00 Pb: 978-0-415-37817-8: £27.99 eBook: 978-0-203-97022-5

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Organizational Identity in Practice provides much-needed, in-depth studies on what happens when aspirations, claims and beliefs interact. Given the practical needs of managers and students, this exciting text provides readers with more insight into what differences in these identity aspirations, claims and beliefs really mean and what we may expect to occur when these differences become visible and what the outcomes of these processes are likely to be. The diverse case studies illustrate how well-known firms have dealt with the broad issues of ’who we are as an organization’ and ’what makes us similar or distinct from others’ and cover a broad range of industries, firms, and organizational forms. The cases from companies such as Air France, AT&T, Bang & Olufsen, BP, Statoil, Starbucks, Scania and Alfa Romeo are focused on the broad topics of organizational identity, strategy and the environment, multiple and conflicting identities, the construction of identities, and how organizations express and project their identities. The authors give scholars, students and managers valuable ideas on how to deal with organizational identity challenges within firms. Selected Contents: Introduction to Organizational Identity in Practice Section 1: Introduction to Section - Identity, Strategy, and the Environment 1. Scania’s Bonneted Trucks 2. Why do Managers Talk About Identity? 3. Organizational Identity and Formulating Strategy: The Breaking and Remaking of AT&T 4. Handelsbanken and Internet Banking Section 2: Introduction to Section - Identity Construction 5. The Swedish Industrial Development Fund (Industrifonden): State Trust, Bank or Venture Capitalist? 6. Organizational Culture and Identity at Bang & Olufsen 7. An Identity Based Internationalization Process: The BP and Statoil Alliance 8. Practice and Identity: Using a Brand Symbol to Construct Organizational Identity Section 3: Introduction to Section - Projecting Organizational Identities 9. Starbucks: Constructing a Multiplex Identity in the Specialty Coffee Industry 10. Projecting Organizational Identity Through Organizational Dress at Air France (1933-2005) 11. Organizational Artefacts and the Expression of Identity in Corporate Museums at Alfa Romeo, Kartell, and Piaggio 12. Crafting an Inter-National Identity: The Nordea Case. Conclusion: Analyzing Organizational Identities - Some Guidelines for Practice 2007: 234x156: 264pp Hb: 978-0-415-39839-8: £85.00 Pb: 978-0-415-39840-4: £27.99

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This cutting-edge text shows how large scale organizational change is in fact a complex iteration of individual, team, interdepartmental and organization processes whereby each continually and systematically influences the others (a topic often neglected by ODC and strategy books). Traditionally, strategy and organization development and change have occupied different worlds; one grounded in the economic and management sciences, the other in the applied behavioural sciences. In this enlightening text, Coghlan and Rashford abridge these two worlds using a framework of organizational levels.

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David Coghlan, University of Dublin, Ireland and Nicholas S. Rashford, St. Joseph’s University, Philadelphia, USA

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY TEXTBOOK

NEW

Understanding Organizational Change

Jean Helms Mills, Kelly Dye and Albert J Mills, all at St Mary’s University, Canada

Humour, Work and Organization Edited by Robert Westwood, University of Queensland, Brisbane, Australia and Carl Rhodes, University of Technology, New South Wales, Australia ’From Heidegger to HucBuc, Bakhtin to Ronald McDonald, ready yourself for a hysterical ride when you open Westwood and Rhodes’ fascinating and refreshingly original collection. Anyone interested in the radical possibilities of a comic organizational frame should buy this book. I’m just off to purchase my ‘work sucks’ T-shirt.’ - Peter Case, Bristol Business School, University of the West of England, UK

This exciting new text fills the gap in the management literature on organizational change. It presents a balanced view which raises questions about the imperative of change, who’s interests are being served, how change programmes impact on employees and why organizations continually engage in such programmes. It gives readers a comprehensive history of: • change management literature • types of change techniques over time (i.e. TQM, BPR, Balanced Scorecard, Six Sigma, etc.) • the role of management gurus in the rise and fall of management fashions • the impact of organizational change on organizational members. The authors provide case vignettes of companies from both sides of the Atlantic, which have undergone some of the better-known change techniques, and explore the reasons for their successes and failures. This is an innovative and important new text for students of organizational behaviour, organizational change, strategy and HRM.

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Selected Contents: Part 1: Introduction 1.Why Study Organizational Change? 2. Thinking About Change: Early Models of Organizational Change Part 2: Programming Organizational Change 3. Organizational Culture and Change 4. Change Management Techniques and Strategies Part 3: The Social Psychology of Change 5. Managing Change: Fads, Fashions and Gurus 6. Gender and Organizational Change 7. The Politics of Organizational Change 8. Making Sense of Organizational Change July 2008: 246x174: 336pp Hb: 978-0-415-35576-6: £80.00 Pb: 978-0-415-35577-3: £24.99 • AVAILABLE AS AN INSPECTION COPY

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’Humour in the workplace has always fascinated researchers. Now Westwood and Rhodes have assembled a collection of chapters that finally does justice to our current understanding of organizational humour. If you think humour in the workplace is a serious business then this is the book for you.’ - Graham Sewell, Tanaka Business School, Imperial College London, UK Accessible and amusing in style, Humour, Work and Organization explores the critical, subversive and ambivalent character of humour, work and comedy as it relates to organizations and organized work. 2006: 234x156 Hb: 978-0-415-38412-4: £90.00 Pb: 978-0-415-38413-1: £27.99

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY

Changing Organizational Culture

Disorganization Theory

Cultural Change Work in Progress

Explorations in Alternative Organizational Analysis

Mats Alvesson, Lund University, Sweden and Stefan Sveningsson, Lund University, Sweden

John Hassard, Manchester Business School, UK, Mihaela Kelemen, Keele University, UK and Julie Wolfram Cox, Deakin University, Victoria, Australia

Changing Organizational Culture represents an original and timely addition to the literature on organizational change. It is vital reading for all students, researchers and practitioners working in organizational theory and behaviour, change management and HRM. Selected Contents: Section 1: Perspectives on Organizational Change 1. Introduction 2. Organizational Culture 3. Organizational Change Section 2: Change Work in Practice – A Close Up Study 4. The Case – and How we Studied it 5. A Cultural Change Project I: Background and Design 6. A Cultural Change Project II: Implementation and Outcomes Section 3: Crucial Issues in Cultural Change Work 7. Immobilized Engagement: Lack of Consistency and Expressiveness in Cultural Change Work 8. Disconnected Work: Cultural Change Efforts Discoupled 9. Hyper-Culture Section 4: Getting into the Substance of Organizational Culture 10. ‘Real’ Culture: Manifestations and Reproduction of Culture at TC 11. Lessons for Cultural Change Actors - and for Others 2007: 234x156: 208pp Hb: 978-0-415-43761-5: £80.00 Pb: 978-0-415-43762-2: £23.99 eBook: 978-0-203-93596-5

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Addressing a series of key epistemological, conceptual and methodological issues, Disorganization Theory is designed to encourage reflexive thinking on the part of the reader. Influenced by critical philosophies of deconstruction and discourse, it not only offers insight into established debates surrounding, for example, postmodernism and actor-network theory, but also brings forth new insights in the field: mimesis, consumption, retrospection, decoration, governmentality, and fluidity theories are all discussed. Written by an international team of leading organizational theorists, this book is an important and contentious addition to the literature. It is an ideal companion for students and researchers working in the fields of advanced organization and management theory, and critical management studies. Selected Contents: Part 1: Alternative Knowledge 1. Paradigm Plurality and its Prospects 2. Organizational Knowledge: Production and Consumption 3. Escaping the Confines of Organization Theory Part 2: Alternative Concepts 4. Actor-Networks and Sociological Symmetry 5. Identity and Fluidity 6. Time and Temporality 7. Decoration and Disorganization 8. Governmentality and Networks Part 3: Alternative Methodology 9. Actor-Networks, Research Strategy and Organization 10. Rethinking Triangulation 11. Critical Retrospective Research 12. Concluding Remarks: A Future Agenda for Alternative Organization Studies 2007: 234x156: 240pp Hb: 978-0-415-41728-0: £85.00 Pb: 978-0-415-41729-7: £24.99 eBook: 978-0-203-93208-7

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Based around an illuminating extended case-study, this important text uncovers the reality of organizational change. From planning and inception to project management and engagement, this book explores the views and reactions of various stakeholders undergoing real-life change processes. Drawing on theories of organizational culture, it helps us to understand how organizations can promote change without alienating the people needed to implement it.

Organizational analysis has moved in a number of directions since its origins in mainstream theories of positivism and functionalism. This challenging book sets out an alternative agenda for the field, discussing existing critical discourses, whilst exploring a selection of emerging ideas and arguments.

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How do people react to significant organizational change? Do we see ourselves as helping change to come about, or allowing change to happen around us? How can we adapt more easily to change?

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY

35

MAJOR WORK

TEXTBOOK

4-VOLUME SET

5TH EDITION

Organizational Psychology

Sociology, Work and Industry

Critical Concepts in Psychology

Tony J. Watson, Nottingham University Business School, UK This popular text effectively explains and justifies the use of the sociological imagination to understand the nature of institutions of work, occupations, organizations, management and employment and how they are changing in the twenty-first century.

Edited by Jo Silvester Series: Critical Concepts in Psychology This new four-volume collection from Routledge is a Major Work which brings together both canonical and the very best cutting-edge thinking in organizational psychology. Organizational psychology is a broad field which has natural overlaps with other research areas such as organizational studies, organizational sociology, human resource management, individual differences, and management science. For this reason, the primary focus of the collection is on defining the unique contribution of psychology to work and organizations, and taking a critical perspective in reviewing theoretical developments, research evidence, and contributions to practice. It is an essential reference work and will be welcomed as a vital research resource by all scholars and students of the subject. 2007: 234x156: 1928pp Hb: 978-0-415-40008-4: £595.00

2ND EDITION

NEW

Creating Sustainable Work Systems

With outstanding breadth of coverage it provides an authoritative overview of both traditional and emergent themes in the sociological study of work; explains the basic logic of sociological analysis of work and work-related institutions; and provides an appreciation of different theoretical traditions. It fully considers: • the direction and implications of trends in technological change, globalization, labour markets, work organization, managerial practices and employment relations • the extent to which these trends are intimately related to changing patterns of inequality in modern societies and to the changing experiences of individuals and families • the ways in which workers challenge, resist and make their own contributions to the patterning of work and shaping of work institutions.

Developing Social Sustainability Edited by Peter Docherty, University of Technology Sydney, Australia, Mari Kira, Helsinki University of Technology, Finland and A.B Rami Shani, California Polytechnic State University, USA Tackling the latest developments and integrating practical perspectives with rigorous research this new edition sheds light on a vital aspect of working life. Current trends reveal that increasing intensity at work has major consequences at individual, organizational and societal levels. New organizational approaches to work are needed so the balance between intensive and sustainable work can be achieved, yet there are no guiding models, theories or examples on how this can be done. In exploring the development of sustainable work systems, this book analyzes these problems, and provides the basis for designing and implementing ’sustainable work systems’ based on the idea of regeneration and the development of human and social resources. Shedding light on the emerging work systems, this book describes existing problems and paradoxes. The researchers, from various academic disciplines and institutions in the US and Europe, consider the existing possibilities and emerging solutions and explore alternatives to intensive work systems.

New features include an easy to read layout, key issues questions, mini case studies, chapter summaries, and a fantastic Companion Website which is packed full of useful resources (for students and teachers). All of these elements – and much more – provide the reader with a text unrivalled in the field. Selected Contents: Introduction 1. Studying Work and Society 2. The Sociological Analysis of Work and Industry 3. Work, Society and Globalisation 4. Work Organisations 5. The Changing Organisation and Management of Work 6. Occupations, Inequality and Varieties of Work 7. Work Experiences, Identities and Meanings 8. Conflict, Challenge and Resistance in Work For the Companion Website Visit: www.routledge.com/textbooks/9780415435550 April 2008: 246x174: 424pp Hb: 978-0-415-43554-3: £80.00 Pb: 978-0-415-43555-0: £23.99 eBook: 978-0-203-92847-9 • AVAILABLE AS AN INSPECTION COPY

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May 2008: 246x174: 256pp Hb: 978-0-415-77271-6: £90.00 Pb: 978-0-415-77272-3: £26.99

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY

Demystifying Business Celebrity

Management Gurus, Revised Edition

Eric Guthey, Copenhagen Business School, Denmark Timothy Clark, Durham Business School, UK and Brad Jackson, University of Auckland, Business School, New Zealand

Andrzej Huczynski, University of Glasgow, UK

Management gurus have been identified as the progenitors of many recent fashionable management ideas. Central to the existing literature is management gurus’ portrayal as extraordinary individuals with extraordinary ideas and powers of self-promotion. In other words, management gurus themselves are credited as being wholly responsible for the creation and dissemination of the ideas for which they are known. This book shows that this characterization of management gurus does not stand up to empirical scrutiny. The authors’ research on the activities of management gurus shows that they collaborate with a range of professional groups during the course of developing (including editors and publishers, ghost writers, agents, consultants, academics, and managers), revising and disseminating their ideas. Based on the primary research of management gurus, book editors and publishers, this book adopts a novel conceptual/theoretical perspective and brings together insights from management, sociological and cultural studies literature. Selected Contents: 1. Introduction 2. The Management Ideas Industry 3. Management Bestsellers 4. Live Lectures 5. Reaching a Wider Audience 6. The Future of the Management Ideas Industry 7. Conclusion August 2008: 216x138: 224pp Hb: 978-0-415-32781-7: £80.00 Pb: 978-0-415-32782-4: £24.99

Management gurus have existed for as long as the leaders of large, complex organizations have had intractable problems to solve. This seminal text asks key questions such as: What is the secret of the success of management gurus and how can it be emulated? In this revised edition, Andrzej Huczynski brings his analysis of gurus into the twenty-first century. He identifies the essential ingredients of popular management ideas and contends that company managers, business school academics and management consultants all have the possibility of attaining guru status by following the guidelines contained in this book. It includes an additional chapter by Brad Jackson, Auckland University Business School, New Zealand and Eric Guthey, Copenhagen Business School, Denmark. Management Gurus is a must read for all those studying organizational behaviour, leadership and organizational psychology or for those who wish to attain guru status. 2006: 234x156: 376pp Hb: 978-0-415-39059-0: £90.00 Pb: 978-0-415-39060-6: £23.99

Narrating the Management Guru In Search of Tom Peters David Collins, University of Essex, UK Series: Routledge Advances in Management and Business Studies This volume examines Tom Peters’ key works and reviews his detractors, offering an analysis of his contributions to the field of management that goes beyond the simple chronological model that has previously been used.

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Selected Contents: Introduction 1. The Early Work of Tom Peters 2. The Later Work of Tom Peters: The Guru Years 3. Crazy Days Calls for Crazy Ways: Narrating Tom Peters 4. Stories and Storytelling in the Work of Tom Peters 5. Doubting Thomas 2007: 234x156 Hb: 978-0-415-41666-5: £70.00 eBook: 978-0-203-96178-0

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY Management Speak

The People Make the Place

Why We Listen to What Management Gurus Tell Us

Exploring Dynamic Linkages Between Individuals and Organizations

David Greatbatch, Managing Director of Greatbatch Associates Ltd, UK and Timothy Clark, Durham Business School, UK Based on primary research into the public lectures of management gurus, this fascinating volume analyzes how they disseminate their ideas, values and visions on the international management lecture circuit. 2005: 216x138: 176pp Hb: 978-0-415-30622-5: £80.00 Pb: 978-0-415-30623-2: £23.99

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NEW

Edited by Brent Smith This volume, in honor of Ben Schneider, highlights his work on the Attraction-Selection-Attrition (ASA) model of organizational behavior which has become one of the most important models in the history of Personnel Psychology. The central tenet of the ASA model is that people matter. Although organizational structure processes, and climate and culture are important, they are fundamentally a reflection of the unique collection of people who populate an organization. This edited volume of original scholarly contributions will add insight to the many implications of Schneider’s thinking on the ASA model and organizational climate. January 2008: 6x9: 320pp Hb: 978-0-8058-5300-1: £45.00

Diversity Resistance in Organizations Edited by Kecia M. Thomas, University of Georgia (UGA), USA

Social Networks

This is a groundbreaking volume that provides informed, balanced yet frank discussion of US workplace diversity and diversity resistance issues. The chapters in this book innovatively link existing psychological and organizational factors such as fear, uncertainty, power, emotions, and organizational change and development. The book’s editors and authors emphasize that we need to know more about diversity resistance, both in overt and covert forms. This timely volume’s first chapter deconstructs the growing prevalence of hangmen’s nooses as a manifestation of resistance to diversity that is visibly overt, hostile, and interpersonal. The authors also shed light on how nooses surprisingly exemplify diversity resistance that is also frequently covert, subtle, and frequently silent. This book is appropriate for undergraduate and graduate students in industrial and organizational psychology, human resources management, diversity management, sociology of work, organizational change, and cultural diversity within organizations. It provides a central resource for classes on prejudice and discrimination in organizations, emotions at work, personnel psychology, strategic human resources management and cultural issues in human resources management. Professionals and practitioners who increasingly interact with diverse employees will find this book essential to their work.

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2007: 6x9: 664pp Hb: 978-0-8058-5962-1: £45.00 Pb: 978-0-8058-5963-8: £21.99

TEXTBOOK

NEW

An Introduction Jeroen Bruggeman, University of Amsterdam, the Netherlands Social Networks: An introduction is the first textbook that combines new with still-valuable older methods and theories. This book includes reviews, study questions and text boxes as well as using innovative pedagogy to explain mathematical models and concepts. Examples ranging from anthropology to organizational sociology and business studies ensure wide applicability. An easy to use software tool, free of charge and open source, is appended on the supporting website that enables readers to depict and analyze networks of their interest. It is essential reading for students in sociology, anthropology and business studies and can be used as secondary material for courses in economics and political science. Selected Contents: 1. Introduction 2. Representation and Conceptualization 3. Small Worlds 4. Searching in Networks, and their Heavy Tails 5. Communities: Detection, Conflict, Cohesion, and Culture 6. Social Inequality: Prestige, Power, Brokerage, and Roles 7. Organizations as Networks 8. Methods: Data and Software June 2008: 234x156: 192pp Hb: 978-0-415-45802-3: £75.00 Pb: 978-0-415-45803-0: £24.99 • AVAILABLE AS AN INSPECTION COPY

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38

ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY

Critical Representations of Work and Organization in Popular Culture Carl Rhodes, University of Technology, New South Wales, Australia and Robert Westwood, University of Queensland, Brisbane, Australia Series: Routledge Advances in Management and Business Studies This fascinating book demonstrates how popular culture is a compelling arena for the critique of organizational life, one that plays out the complex and contradictory relations that people have with the organizations in which they work. Selected Contents: Part 1: Introduction 1. Introduction: Representation/Culture/Organization 2. Management as Popular Culture Part 2: Cinema 3. Images of Bureaucracy in the Cinema 4. Leads to a Closing: Salesmen, Identity and Masculinity 5. Cyborg Fantasies and Imagined Futures of Organizations Part 3: Television 6. Representations of Work and Management in British Sitcoms 7. The Carnivalization of Organizations in Television Comedy 8. Reception of McDonald’s in Sociology and Television Animation Part 4: Music 9. Selling Out: Authenticity and Resistance in Rock Music 10. Bruce Springsteen, Management Gurus and the Trouble of the Promised Land 12. Songs of Work, Solidarity and Resistance from Joe Hill to Billy Bragg 13. Coda: What can Organization Studies do with Popular Culture? 2007: 234x156: 256pp Hb: 978-0-415-35989-4: £70.00

Understanding Organizational Change Edited by: Bernard Burnes, Manchester Business School, UK The management of change is now acknowledged as being one of the most important issues facing management today. By focusing on particular perspectives and approaches to change, particular change situations and particular types of organization, this series provides a comprehensive overview and an in-depth understanding of the field of organizational change.

Agency and Change Rethinking Change Agency in Organizations Raymond Caldwell, Birkbeck College, University of London, UK The first to define the subject of change agency, this excellent book remaps its limits and possibilities, shifting the focus from outmoded debates on agency and structure to new practice-based discourses on agency and change.

Organization and Identity Edited by Alison Linstead and Stephen Linstead Series: Routledge Studies in Business Organizations and Networks 2005: 234x156: 336pp Hb: 978-0-415-32231-7: £90.00

Strategic and Organizational Change From Production to Retailing in UK Brewing 19501990 Alistair Mutch

Selected Contents: 1. Introduction 2. The Rise of the Change Agent 3. Change Leaders 4. The Manager as Change Agent 5. Management Consultants as Change Agents 6. The Emergence of Change Teams 7. The Learning Organization and Change Agency 8. Four Models of Change Agency 9. The Future of Change Agency 10. Conclusions 2005: 234x156: 200pp Hb: 978-0-415-32676-6: £85.00 Pb: 978-0-415-32677-3: £27.99 eBook: 978-0-203-08756-5

Series: Routledge Studies in Business Organizations and Networks 2005: 234x156: 240pp Hb: 978-0-415-36050-0: £80.00 eBook: 978-0-203-00824-9

Thinking Organization Edited by Stephen Linstead and Alison Linstead Series: Routledge Studies in Business Organizations and Networks

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2005: 234x156: 288pp Hb: 978-0-415-33364-1: £85.00 eBook: 978-0-203-41400-2 www.routledgebusiness.com


ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY TEXTBOOK

TEXTBOOK

2ND EDITION

The Sustainability and Spread of Organizational Change

Organizational Change for Corporate Sustainability A Guide for Leaders and Change Agents of the Future Andrew Griffiths, University of Queensland, Australia, Suzanne Benn, University of Technology, New South Wales, Australia and Dexter Dunphy, University of Technology, New South Wales, Australia Praise for the previous edition: 'This book should be read by anyone who has any past, present, or future involvement in corporate 'greening'. The authors have done a great service in applying numerous organizational development concepts and approaches to the increasingly important area of sustainability. If you want to change organizations for the better, this is an indispensable source of ideas and information,' - Mark Starik, GW Environmental and Social Sustainability Initative 'This is a must read for senior managers concerned about the role of the corporation in society following the collapse of the bubble economy of the 1990s. Dunphy and his associates argue persuasively that investor capitalism must give way to a more enlightened view of managements' responsibilities. Based on extensive research, the authors chart the path leading corporations have taken and others could follow if their leaders took the advice offered in this book.' - Michael Beer, Harvard Business School, USA This timely and novel approach to a very topical subject, raises important questions on both the economic and ecologic sustainability of business. Outlining the corporate benefits, it examines the changes required to achieve true sustainability.

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Selected Contents: Part 1: Towards Third Wave Corporations 1. Setting the Agenda 2. The Drivers of Change 3. The Sustaining Corporation Part 2: Managing the Persistent Past - Dealing with First Wave Corporations 4. Compliance and Beyond Part 3: The Dominant Current Reality - Understanding and Reconstructing Second Wave Corporations 5. Achieving Sustainable Efficiencies 6. Sustainability: The Strategic Advantage Part 4: Pathways to Sustainability 7. The Incremental Path 8. The Transformational Path 9. Leading Towards Sustainability 2007: 234x156: 368pp Hb: 978-0-415-39329-4: £90.00 Pb: 978-0-415-39330-0: £27.99 • AVAILABLE AS AN INSPECTION COPY

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Modernizing Healthcare Edited by David A. Buchanan, Cranfield University, UK, Louise Fitzgerald, Leicester Business School, De Montfort University, UK and Diane Ketley, NHS Institute for Innovation and Improvement, UK This important book examines issues affecting the sustainability and spread of new working practices. The question of why good ideas do not spread, ‘the best practices puzzle’, has been widely recognized. But the ‘improvement evaporation effect’, where successful changes are discontinued, has attracted less attention. Keeping things the way they are has been seen as an organizational problem to be resolved, not a condition to be achieved. This is one of the first major studies of the sustainability of change focusing on the example of the NHS, by a unique team of health service and academic researchers. The findings may apply to a variety of other settings. The agenda set out in 2000 in the NHS Plan is perhaps the largest organization development programme ever undertaken, in any sector, anywhere. The NHS thus offers a valuable ‘living laboratory’ for the study of change. This text shows that sustainability and spread are influenced by a range of issues - contextual, managerial, political, individual, and temporal. Developing a processual perspective, this fresh analysis considers policy implications, and strategies for managing sustainability and spread. This book will be essential reading for students, managers, and researchers concerned with the effective implementation of organizational change. 2006: 234x156: 336pp Hb: 978-0-415-37094-3: £90.00 Pb: 978-0-415-37095-0: £27.99 eBook: 978-0-203-03065-3 • AVAILABLE AS AN INSPECTION COPY

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY Identity, Feeling and Sociality at Work

Routledge Studies in Management, Organizations and Society Routledge Studies in Management, Organizations and Society addresses the contemporary dynamics of transformation in a manner that transcends disciplinary boundaries, with work which will appeal to researchers, students and practitioners alike.

Guy Callender, Curtin University of Technology, Australia

NEW

Designing a more reliable basis on which to evaluate management behaviour, this excellent book, fully engages with management rhetoric and the frequent confusion surrounding it. Selected Contents: Introduction 1. Researching the Notion of Efficiency 2. Mercantilism to Laissez-Faire: The Precursors of Economic Efficiency 3. The Evolution of Technical Efficiency in the Context of Management Praxis: 1880-2001 4. The Influences of Professionals on the Notion of Efficiency 5. Case Study 1: Economic Commentators and the Influences of Economic Efficiency 6. Case Study 2: Procurement and the Notion of Efficiency 7. Case Study 3: The Transfer from Technical Efficiency to Economic Efficiency in Rail Networks 8. Technical Efficiency and Management Praxis: Evidence from the Literature. Conclusion July 2008: 234x156: 288pp Hb: 978-0-415-43180-4: £65.00

Gossip and Organizations

Exciting and innovative, this book provides readers with an important analysis of the latent and informal aspects of organizational discourse on which, until now, no serious researched has been carried out. Selected Contents: 1. Introduction 2. Organizing Gossip 3. Gossip, Taboo and Ethics 4. Gossip and Identity 5. Gossip and Emotion 6. The Management of Gossip? 7. The Politics of Gossip 8. Conclusion and Reflections July 2008: 234x156: 288pp Hb: 978-0-415-41785-3: £65.00

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July 2009: 234x156: 288pp Hb: 978-0-415-45194-9: £75.00

Sustainable Business in Service Companies

NEW

for 2009

Lessons from IKEA Bo Edvardsson, Karlstad University, Sweden and Bo Enquist, Karlstad University, Sweden This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value. Selected Contents: 1. Introduction to Values Based Service 2. Sustainable Business Embedded in History and Heritage 3. The Global Expansion and Communication in IKEA 4. Values Based Service Experience 5. Values Based Service Brand and Marketing Communication 6. Values Based Service Quality 7. Values Based Service for Sustainable Business February 2009: 234x156: 288pp Hb: 978-0-415-45853-5: £65.00

The Ideology of Management NEW

Grant Michelson, University of Sydney, Australia and Kathryn Waddington, City University, London, UK

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David Grant, University of Sydney, Australia, Rick Iedema, University of New South Wales, Australia, Carl Rhodes, University of Technology, Sydney, Australia and Hermine Scheeres, University of Technology, Sydney, Australia

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NEW

Thomas Diefenbach, Statchclyde University, UK This book looks behind the portrait of management as a functional and value-free ‘technicality’ and challenges the image of managers as the selfless pursuer of an organization’s survival and development. Selected Contents: 1. The Managerialistic Concept of Organisational Change Management: A Case Study 2. Managerialism/New Public Management in Public and Private Sector Organisations 3. Why Managers Opt for Different Strategies: An Interest-Oriented Approach to Explain Strategic Decisions 4. The Power of Management and the Management of Power 5. Ideology, Epochal Ideologies and Elites 6. Managers as the Ruling Class 7. Academics and Practitioners: A Marriage Doomed to Fail? 8. What Does it Mean to be Critical in Organisation and Management Studies? August 2008: 234x156: 288pp Hb: 978-0-415-44335-7: £70.00

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Efficiency and Management

NEW

for 2009

Affective Organizing

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY Time in Organizations

NEW

for 2009 Edited by Robert A. Roe, University of Maastricht, the Netherlands, Mary J. Waller, University of Maastricht, the Netherlands and Stewart Clegg, University of Technology, Sydney, Australia

Issues imbued with aspects of time are replete in organizations. However, while time and temporality are inextricably intertwined with organizational life, the effects of time often go unnoticed and unmeasured in research on organizations. This book inspires and guides researchers in enhancing the temporal focus of their work, both in conceiving and modeling organizational realities and in ways of gathering and analyzing data.

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Selected Contents: Part 1: Subjective Time 1. Temporal Hegemony and the End of Times Allen C. Bluedorn 2. The Ghosts of Time Past in Organization Theory Stewart Clegg 3. Organizational Temporality Over Time Dawna Ballard 4. A Frog in the Pot: Perceptions of Dynamic Workflows Mary J. Waller 5. Beyond Conscientiousness: Testing the Predictive Validity of Pacing Styles Josette M.P. Gevers, Brigitte Claessens, Wendelien van Eerde, Christel C.G. Rutte and Robert A. Roe 6. The Development of Personal Identity in the Context of Organisational Restructuring Sabine Raeder, Anette Wittekind and Gudela Grote 7. Polychronicity and Problem Solving Seth Kaplan 8. Time Management: Logic, Effectiveness of Challenges Brigitte J.C. Claessens, Robert A. Roe, Wendelien van Eerde and Christel C.G. Rutte Part 2: Objective Time 9. The Organizing of Rhythms, the Rhythm of Organizing Miguel Pina e Cunha 10. Time Sensitivity: A Delicate and Crucial Starting Point Ida Sabelis 11. Corporate Temporalities and the Evolution of Consumer Times Peter Clark and Giuliano Maielli 12. Conflict, Trust, and Effectiveness of Teams Performing Complex Tasks Anneloes M.L. Raes, Mariélle Heijltjes, Ursula Glunk, and Robert A. Roe 13. Considering Time Aspects in Group Process Research Franziska Tschan and Joseph McGrath 14. The Weekly Cycle of Work and Rest: A Diary Study Fred Zijlstra and John Rook 15. Time Management Annette De Lange, S. Ijmker, T.W. Taris and M.A.J. Kompier. Conclusion 16. Studying Time in Organizations: Chronometric and Experiential Approaches Robert A. Roe February 2009: 234x156: 288pp Hb: 978-0-415-46045-3: £75.00

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Understanding Organization as Process Theory for a Tangled World Tor Hernes, Norwegian School of Management, Oslo, Norway Coming to grips with the actual complexity and fluidity of organization and management is a persistent problem for scholars and practitioners alike, which is why process issues have received renewed interest in recent years. This book, for scholars and higher level students, frames some of these issues in novel and instructive ways. Selected Contents: 1. Organization in a Tangled World 2. Process Views of Organization 3. Alfred North Whitehead on Process 4. Bruno Latour on Relativizing the Social and the Becoming of Networks 5. Niklas Luhmann on Autopoiesis and Recursiveness in Social Systems 6. James March on Decision Processes and Organization: A Logic of Streams 7. Karl Weick on Organizing and Sensemaking 8. A Scheme for Process Based Organizational Analysis 9. Some Implications for Organizational Analysis 2007: 234x156: 208pp Hb: 978-0-415-43305-1: £65.00 eBook: 978-0-203-93452-4

Corporate Strategy A Feminist Perspective Angélique du Toit, University of Sunderland, UK Series: Routledge Research in Organizational Behaviour and Strategy Challenging male-dominated theory, this book is a breath of fresh air in the corporate strategy arena. With an openminded strength to her argument, du Toit has produced an impressive volume of interest to corporate strategists and social theorists. 2006: 234x156: 144pp Hb: 978-0-415-36561-1: £70.00 eBook: 978-0-203-01817-0

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY

The Peak Performing Organization

NEW

for 2009

Wisdom in the Knowledge Economy

NEW

for 2009

Edited by Ronald Burke, York University, Canada and Cary L. Cooper, Lancaster University, UK

David Rooney, Bernard McKenna and Peter Liesch, all at University of Queensland, Australia

Series: Routledge Research in Organizational Behaviour and Strategy

Series: Routledge Research in Organizational Behaviour and Strategy

This international collection of essay combines empirical and theoretical evidence and analyzes how effective human resource management can lead to successful organizations.

This book reinvigorates the use of wisom in management and work practice, promoting it as an important research topic and demonstrating how it can be applied across a number of important management areas such as knowlege innovation and strategy.

Selected Contents: Part 1: Introduction 1. The Peak Performing Organization: A Primer Ronald J. Burke Part 2: Attracting and Managing Talent 2. Employee Recruitment, Attraction and Selection Ivan Robertson 3. Work Motivation and Performance Management Gary Latham 4. The New Employment Relationship: Non-Standard Employment Relationships Sandra Robinson 5. Talent Management Rob Silzer Part 3: Developing Individual Capabilities 6. Career Development Processes Douglas T. Hall 7. Succession Planning Paul Sparrow 8. Executive Coaching Stephen Palmer 9. Developing Leaders Stephen Zaccaro Part 4: On-Going Organizational Challenges 10.Work Teams Eduardo Salas 11. Maintaining Executive Health and Well-Being James C. Quick and Cary L. Cooper 12. Health and Safety Tom Cox 13. Work and Family Susan Lewis 14. Engaging a Diverse Workforce Avivah Wittenberg-Cox 15. Corporate Governance Morton Huse Part 5: Organizational Change and Transition 16. Sustaining Organizational Change Phil Mirvis 17. Mergers and Acquisitions Mitchell Marks 18. Organizational Downsizing and Restructuring Wayne Cascio Part 6: The Peak Performing Organization 19. Creativity and Innovation Teresa Amabile 20. The Learning Organization Mary Crossan 21. The Change-Ready Organization Christopher Worley 22. Improving Organizational Effectiveness: A Case Study Rick Hardin February 2009: 234x156: 288pp Hb: 978-0-415-45170-3: £70.00

Identity and the Modern Organization Edited by Caroline A. Bartel, University of Texas at Austin, USA, Steven Blader, New York University, USA and Amy Wrzesniewski, Yale University, USA Series: LEA’s Organization and Management Series Identity and the Modern Organization presents a lively exchange of ideas among psychology and management scholars on the realities of modern organizational life and their effect on the identities that organizations and their members cultivate. 2007: 6x9: 304pp Hb: 978-0-8058-5679-8: £45.00

Selected Contents: 1. Wise Business in a Knowledge Society 2. What is Wisdom 3. Where did Talk of it Go? 4. Change, Ephemerality, and Fads 5. Knowledge, Innovation and Creativity 6. Human Resource Management 7. Public Administration 8. Strategy and Business Policy 9. International Business 10. Communication Management 11. Intellectual Leadership and the Wise Leader 12. Management Education 13. Wisdom Problematics and Limitations July 2009: 234x156: 288pp Hb: 978-0-415-44573-3: £65.00

Whistle-Blowing in Organizations

NEW Edited by Marcia P. Miceli, McDonough School of Business, Georgetown University, USA Janet Near and Terry Dworkin Series: LEA’s Organization and Management Series This book is a research based book on whistle-blowing in organizations. The three noted authors describe studies on this important topic and the implications of the research and theory for organizational behavior, managerial practice, and public policy. May 2008: 6x9: 496pp Hb: 978-0-8058-5988-1: £38.50 Pb: 978-0-8058-5989-8: £21.99

Perspectives on Organizational Fit Edited by Cheri Ostroff, University of Maryland at College Park, USA and Timothy A. Judge, University of Florida, Gainesville, USA Series: SIOP Organizational Frontiers Series This book is concerned with how employees consider their work lives, how well they fit their jobs, the work setting, other people, and what is important and valued in their organizations.

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2007: 6x9: 464pp Hb: 978-0-8058-5195-3: £44.95

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ORGANIZATIONAL BEHAVIOUR AND ORGANIZATIONAL PSYCHOLOGY

43

The Psychology of Conflict and Conflict Management in Organizations

Innovation in Small Construction Firms

Edited by Carsten K.W. DeDreu, University of Amsterdam, the Netherlands and Michele J. Gelfand, University of Maryland, College Park, USA

Peter Barrett, Martin Sexton and Angela Lee, all at University of Salford, UK

Series: SIOP Organizational Frontiers Series This new volume in SIOP’s Organizational Frontiers Series is a state-of-the-art overview of contemporary conflict research which places conflict research and theory squarely within the realm of industrial and organizational psychology. This volume brings together and integrates classic and contemporary insight in conflict origins, conflict processes and conflict consequences. In addition, it stimulates modeling conflict at work at relevant levels of analyses: the interpersonal and group, and the organizational. It is appropriate for scholars and practitioners in the areas of industrial organizational psychology, human resource management, organizational behavior, applied psychology and social psychology. 2007: 6x9: 1024pp Hb: 978-0-8058-5516-6: £45.00

Series: Spon Research Presenting new theoretical and practical insights and models grounded in descriptive case studies Innovation in Small Construction Firms promotes the benefits of innovation within and between small and medium sized (SMEs) construction firms. January 2008: 234x156: 120pp Hb: 978-0-415-39390-4: £55.00

People and Culture in Construction A Reader Edited by Andrew Dainty, Loughborough University, UK, Stuart Green, University of Reading, UK and Barbara Bagilhole, Loughborough University, UK Series: Spon Research

Employee Resourcing in the Construction Industry

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Strategic Considerations and Operational Practice Ani B. Raiden, University of Glamorgan, UK, Andrew Dainty, Loughborough University, UK and Richard H. Neale, University of Glamorgan, UK Series: Spon Research This new book looks at employee resourcing in-depth, both analytically and in order to provide a practical insight into the strategic considerations and operational approaches which modern large contractors take in deploying their human resources. It is a valuable resource for both students and managers. August 2008: 234x156: 304pp Hb: 978-0-415-37163-6: £80.00

This important work sets out cutting-edge social science and business-oriented thinking derived from a major EPSRC research project. Its interdisciplinary approach draws together industry and research, and is international in its relevance. 2007: 234x156: 352pp Hb: 978-0-415-34870-6: £79.00

Understanding Organisational Culture in the Construction Industry

Series: Spon Research Using the construction industry as the subject of his research, Vaughan Coffey investigates the culture–performance link using a new measure of company performance and an evaluation of organizational culture which is largely behaviourally-based.

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RESEARCH SKILLS AND GENERAL BUSINESS MANAGEMENT

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Producing Management Knowledge

Research Concepts for Management Studies

Edited by Jan Löwstedt, Malardalen University, Sweden and Torbjörn Stjernberg, Gothenburg University, Sweden

Alan Berkeley Thomas, formerly of Manchester Business School, UK By its very nature, management is a multidisciplinary enterprise. Despite this, management research has tended to be organized around a number of discrete management disciplines with their own methodological outlooks. As a result, researchers in different fields often find it difficult to appreciate work outside their own area of specialization, so inhibiting muchneeded collaboration across disciplinary boundaries.

Providing readers with a unique insight into conducting research, this exciting book describes the thought and work processes of researchers as they complete their projects.

Comprehensive and accessible, this thought-provoking text shows readers how to develop management investigations skills, and will be invaluable for final year undergraduates, masters and PhD students. 2006: 234x156: 304pp Hb: 978-0-415-38438-4: £85.00 Pb: 978-0-415-38439-1: £27.99 • AVAILABLE AS AN INSPECTION COPY

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Management has emerged as a major area of research that has attracted students in growing numbers. However, there are still relatively few texts that are tailored specifically to the needs and interests of management researchers. Together with its companion volume, Research Skills for Management Studies, this book offers management students a challenging but accessible introduction to research methods and concepts, irrespective of their field of specialization. Selected Contents: 1. What Does it all Mean? 2. Science in Management Studies 3. Theory in Management Studies 4. Data in Management Studies 5. Validity in Management Studies 6. Significance in Management Studies 2006: 216x138: 224pp Hb: 978-0-415-34191-2: £70.00 Pb: 978-0-415-34192-9: £16.99 eBook: 978-0-203-48128-8 • AVAILABLE AS AN INSPECTION COPY

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Engaging and accessible it investigates all the key aspects of this topic and offers advice on how to conduct interviews, studies the everyday life of an organization, and many other standard methods of conducting research. This is not a prescriptive methodology textbook, rather it explores how to approach, think and act in interaction with the empirical field.

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Edited by Tudor Rickards, University of Manchester, UK, Susan Moger, University of Manchester, UK and Mark Runco, California State University, Fullerton, USA True creativity can be as hard to define as it is to achieve. A complex and compelling area of study, this volume draws from a variety of subject areas to explore how creativity can be better understood, and used, in a range of contexts. The book not only centres creativity in wider organizational theory, but also defines the conditions in which creativity can flourish, and assesses how the contemporary business environment impacts on creative solutions. This volume is an essential purchase for anyone with an interest in creativity from a business, psychological or design perspective. The editors and contributors, each specialists in their field, provide readers with an insightful and cuttingedge resource. The text grounds the concept of creativity in a sound theoretical framework, as well as drawing on practical examples to illustrate how important these ideas are to anyone affected by creative designs and decisions. Selected Contents: Section 1: Introduction Section 2: Design and Creativity Section 3: Managing Turbulence Section 4: Innovation and Entrepreneurship Section 5: Environmental Influences Section 6: Structural Interventions Section 7: Personal Characteristics Section 8: Knowledge Generation and Management Section 9: Meta-Concepts (Ideas on Ideas) Section 10: ’Square Pegs/Round Holes’ October 2008: 246x174: 456pp Hb: 978-0-415-77317-1: £75.00

Understanding Business: Markets A Multidimensional Approach to the Market Economy Edited by Vivek Suneja, The Open University Business School, UK Series: Understanding Business How do markets work? This reader introduces the student to the workings of the market, explaining both the reasons for its success and its shortcomings. Throughout, the text encourages a critical approach demonstrating the diversity of market economies. In particular it explores: • the social nature of market economies • the range of approaches to the study of the market: Marxist, Austrian, Keynesian and institutional economics are discussed as alternatives to the neo-classical mainstream • the differences between Anglo-American, European and Asian economic models • the historical development of markets • globalization: its extent and its impact • the costs and the benefits of markets. With chapters by Will Hutton, John Gray and Eric Hobsbawm, this Reader provides an excellent introduction to the subject. 2006: 246x189: 304pp Pb: 978-0-415-40501-0: £24.99 • AVAILABLE AS AN INSPECTION COPY

The Academy of Management Annals Volume 1 Edited by James P. Walsh, University of Michigan, Ann Arbor, USA and Arthur P. Brief, University of Utah, Salt Lake City, USA This book is the inaugural volume of the new Academy of Management Annals which is a compendium of comprehensive and critical research written by top scholars of management and organizational studies.

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RELATED JOURNALS

Culture and Organization

Journal of Change Management

The Official Journal of the Standing Conference on Organizational Symbolism

Managing Editor: Colin Carnall, Warwick University, UK The Journal of Change Management provides an international, peerreviewed forum to explore all the strategic and tactical factors affecting and effecting change in organizations today. Features include: original, applied articles by leading international practitioners, expert consultants and respected academics; hands-on case studies from blue-chip companies worldwide and book reviews summarising content and

Editors: Heather Höpfl, University of Essex, UK and Peter Case, University of the West of England, UK Culture and Organization represents the intersection of academic disciplines that have developed distinct qualitative, empirical and theoretical vocabularies to research organization, culture and related social phenomena. The journal offers papers which employ ethnographic, critical and interpretive approaches and use data to advance theoretical reflection.

assessing relevance. Volume 7, 2008, 4 issues per year Print ISSN: 1469-7017, Online ISSN: 1479-1811

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The International Journal of Human Resource Management

European Journal of Work and Organizational Psychology

Editor: Michael Poole, Cardiff Business School, UK The International Journal of Human Resource Management is the ISI ranked forum for HRM scholars and professionals world-wide. Concerned with the expanding role of strategic human resource management in a fast-changing global environment, the Journal focuses on future trends in HRM, drawing on empirical research in the areas of strategic management, international business, organizational, personnel management and industrial relations.

Editor: Christian Dormann, Germany The European Journal of Work and Organizational Psychology brings together practitioners and academics from all areas of the discipline, and stimulates the exchange of ideas, opinions and thoughts between these groups. The journal publishes empirical, theoretical and review articles of high scientific quality that are relevant to the real-world situations faced by professionals. Volume 17, 2008, 4 issues per year Print ISSN: 1359-432X, Online ISSN: 1464-0643

Human Resource Development International Editor: K. Peter Kuchinke, University of Illinois at Urbana-Champaign, USA Human Resource Development International promotes all aspects of practice and research that explore issues of individual, group and organizational learning and performance. In adopting this perspective HRDI is committed to questioning the divide between practice and theory; between the 'practitioner' and the 'academic' between traditional and experimental methodological approaches and between organisational demands of

Volume 19, 2008, 12 issues per year Print ISSN: 0958-5192, Online ISSN: 1466-4399

Work & Stress Managing Editor: Tom Cox, Institute of Work, Health and Organisations (I-WHO), Nottingham, UK Work & Stress is an international, multidisciplinary quarterly presenting peer-reviewed papers concerned with the psychological, social and organizational aspects of occupational and environmental health, and stress and safety management. It is published in association with the European Academy of Occupational Health Psychology.

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INDEX

A Abrams, Jeff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Academy of Management Annals, The . . . . . . . . . . . . . . . .45 Action Learning, Leadership and Organizational Development in Public Services . . . . . . . . . .25 Aesthetics and Human Resource Development . . . . . . . . . .25 Agency and Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Alpin, Carmen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Alvesson, Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Ambidextrous Organization, The . . . . . . . . . . . . . . . . . . . .30 Americanization of Industrial Relations, The . . . . . . . . . . . .17 Applied Measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Appraisal, Feedback and Development . . . . . . . . . . . . . . . .22 Atwater, Leanne E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

B Bagilhole, Barbara . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Barrett, Peter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Barrett, Rowena . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Bartel, Caroline A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Baruch, Yehuda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Beattie, Rona S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Beechler, Schon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Benn, Suzanne . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Best Human Resource Management Practices in Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Bewley, Helen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Blader, Steven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Böhm, Hans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Borooah, Vani . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Bos, René ten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Boud, David . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Brewster, Chris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Brief, Arthur P. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Briscoe, Dennis R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Brodbeck, Felix C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Bruggeman, Jeroen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Bryson, Alex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Buchanan, David A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Budhwar, Pawan S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2, 7 Burgess, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Burke, Ronald J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27, 42

C

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Caldwell, Raymond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Callender, Guy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Carnall, Colin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Carter, Bob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Case, Peter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Changing Organizational Culture . . . . . . . . . . . . . . . . . . . .34 Chhokar, Jagdeep S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 CISO Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Clark, Ian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Clark, Murray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Clark, Timothy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36, 37 Clarke, Linda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Claus, Lisbeth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Clegg, Stewart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

47

Coffey, Vaughan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Coghlan, David . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Collings, David G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4, 5 Collins, David . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Communities of Practice . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Comparison of the Trade Union Merger Process in Britain and Germany, A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Connell, Julia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Cooke, Fang Lee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Cooney, Richard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Cooper, Cary L. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27, 42 Corporate Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Cox, Tom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Cox, Wolfram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Creating Sustainable Work Systems . . . . . . . . . . . . . . . . . .35 Cressey, Peter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Critical Concepts in Psychology Series . . . . . . . . . . . . . . . . .35 Critical Representations of Work and Organization in Popular Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Critical Thinking in Human Resource Development . . . . . . .25 Culture and Leadership Across the World . . . . . . . . . . . . . .29 Culture and Organization . . . . . . . . . . . . . . . . . . . . . . . . . .46

D Dainty, Andrew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Daniels, Gary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Davila, Anabella . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7, 12 DeDreu, Carsten K.W. . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Delbridge,, Richard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Demystifying Business Celebrity . . . . . . . . . . . . . . . . . . . . .36 DeNisi, Angelo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Development of Employment Law, The . . . . . . . . . . . . . . .18 Developments in the Call Centre Industry . . . . . . . . . . . . . .21 Dickmann, Michael . . . . . . . . . . . . . . . . . . . . . . . . . . . .3, 10 Diefenbach, Thomas . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Dilemmas of Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Disorganization Theory . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Diversity Management . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Diversity Resistance in Organizations . . . . . . . . . . . . . . . . .37 Dix, Gill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Docherty, Peter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24, 35 Dormann, Christian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Druker, Janet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 du Toit, Angélique . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Dunphy, Dexter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Dworkin, Terry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Dye, Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Dynamics of Partnership in Financial Services, The . . . . . . .16

E Edvardsson, Bo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Efficiency and Management . . . . . . . . . . . . . . . . . . . . . . . .40 Elger, Tony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Elliott, Carole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Elvira, Marta M. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7, 12 Employee Resourcing in the Construction Industry . . . . . . .43 Employment Relations in the Asia-Pacific Region . . . . . . . .20 Enquist, Bo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

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INDEX

F Fairbrother, Peter . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18, 19 Fernie, Sue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Fitzgerald, Louise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Fitzgerald, Todd . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Fletcher, Clive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Florkowski, Gary W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Forth, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Fundamentals of Organisational Behaviour . . . . . . . . . . . . .31 Future of Trade Unions in Britain Series, The . . . . . . . . . . .14

G Geary, John F. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Gelfand, Michele J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Gibb, Stephen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Global Careers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Global Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Global HRM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Global HRM Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Global Industrial Relations . . . . . . . . . . . . . . . . . . . . . . . . . .4 Global Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Global Staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Globalisation, State and Labour . . . . . . . . . . . . . . . . . . . . .18 Globalizing International Human Resource Management . .20 Gomez-Mejia, Luis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Gosling, Jonathan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Gossip and Organizations . . . . . . . . . . . . . . . . . . . . . . . . . .40 Gough, Richard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Grant, David . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Greatbatch, David . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Green, Stuart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Greene, Anne-Marie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Griffiths, Andrew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Gunnigle, Patrick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Guthey, Eric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

H Handbook of Organizational Creativity . . . . . . . . . . . . . . . .31 Handbook of Research in International Human Resource Management . . . . . . . . . . . . . . . . . . . . . . . . . .11 Harris, Michael M. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Hart, Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Harvey, Geraint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Hassard, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Heery, Edmund . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Helms Mills, Jean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Heraty, Noreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Hernes, Tor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Hill, Rosemary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Hodkinson, Phil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Hoffman, Jürgen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Holland, Peter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Holt Larsen, Henrik . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Höpfl, Heather . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Houldsworth, Elizabeth . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

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House, Robert J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 HRM in the Sport and Leisure Industry . . . . . . . . . . . . . . . .13 HRM, Work and Employment in China . . . . . . . . . . . . . . . .12 Huczynski, Andrzej . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Hughes, Jason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Huijgen, Fred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Human Resource Development in the Public Sector . . . . . .25 Human Resource Development International . . . . . . . . . . .46 Human Resource Management ‘with Chinese Characteristics’ . . . . . . . . . . . . . . . . . . . . . . . . . .12 Human Resource Management in Europe . . . . . . . . . . . . .11 Human Resource Management in the Public Sector . . . . . .13 Human Resources Management . . . . . . . . . . . . . . . . . . . . .10 Humour, Work and Organization . . . . . . . . . . . . . . . . . . . .33 Hutchinson, Susan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Huxham, Chris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

I Identity and the Modern Organization . . . . . . . . . . . . . . . .42 Identity, Feeling and Sociality at Work . . . . . . . . . . . . . . . .40 Ideology of Management, The . . . . . . . . . . . . . . . . . . . . . .40 Iedema, Rick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Improving Learning Series . . . . . . . . . . . . . . . . . . . . . . . . .22 Improving Workplace Learning . . . . . . . . . . . . . . . . . . . . . .22 Influence of Culture on Human Resource Management Processes and Practices, The . . . . . . . . . . . . . . . . . . . . . . . .13 Innovation in Small Construction Firms . . . . . . . . . . . . . . . .43 Inside Intuition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Inside the Factory of the Future . . . . . . . . . . . . . . . . . . . . .15 Inside the Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Inspiring Leaders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 International Human Resource Management . . . . . . . . .1, 10 International Journal of Human Resource Management, The . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

J Jackson, Brad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Jackson, Keith . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Jackson, Susan E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Jakupec, Viktor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Jewson, Nick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Jones, Campbell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Journal of Change Management . . . . . . . . . . . . . . . . . . . .46 Judge, Timothy A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

K Kahmann, Marcus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Kelemen, Mihaela . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Kersley, Barbara . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Ketley, Diane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Kinnie, Nicholas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Kira, Mari . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Kirton, Gill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Knudsen, Herman . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Krause, Micki . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Kuchinke, K. Peter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

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+44 (0)20 7017 6699

European Journal of Work and Organizational Psychology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Evans, Karen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

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INDEX

L LEA’s Organization and Management Series . . . . . .11, 29, 42 Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Leadership at a Distance . . . . . . . . . . . . . . . . . . . . . . . . . .28 Leadership, Feedback and the Open Communication Gap .29 Learning in Organizations . . . . . . . . . . . . . . . . . . . . . . . . . .24 Lee, Angela . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Lee, Monica . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Lee, Sangheon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Lerpold, Lin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Liesch, Peter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Linstead, Alison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Linstead, Stephen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 London, Manuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Löwstedt, Jan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Lyddon, Dave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

M Management Development . . . . . . . . . . . . . . . . . . . . . . . .25 Management Gurus, Revised Edition . . . . . . . . . . . . . . . . .36 Management in the Airline Industry . . . . . . . . . . . . . . . . . .15 Management Speak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Management, Labour Process and Software Development .15 Managerialism, Public Sector Reform and Industrial Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Managing Global Legal Systems . . . . . . . . . . . . . . . . . . . . . .5 Managing Human Resources in Central and Eastern Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Managing Human Resources in Europe . . . . . . . . . . . . . . . .6 Managing Human Resources in Latin America . . . . . . . . . . .7 Managing Human Resources in North America . . . . . . . . . .7 Managing Human Resources in the Middle-East . . . . . . . . . .7 Managing People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Managing to Collaborate . . . . . . . . . . . . . . . . . . . . . . . . . .10 Marturano, Antonio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Mayrhofer, Wolfgang . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Maznevski, Martha L.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 McCabe, Darren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 McCann, Deirdre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 McIlroy, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17, 18 McKenna, Bernard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 McKenna, Eugene . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 McKinlay, Alan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Mellahi, Kamel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Mendenhall, Mark E. . . . . . . . . . . . . . . . . . . . . . . . . . . . .4, 9 Messenger, Jon C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Metcalf, David . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Miceli, Marcia P. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Michailova, Snejina . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Michelson, Grant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Mills, Albert J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Moger, Susan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Moral Leader, The . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Morley, Michael J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4, 6 Mutch, Alistair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

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49

Neale, Richard H. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Near, Janet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Needle, David . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

O Oddou, Gary R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4, 9 Ohlsson, Anne-Valérie . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Organization and Identity . . . . . . . . . . . . . . . . . . . . . . . . . .38 Organizational Change and Strategy . . . . . . . . . . . . . . . . .32 Organizational Change for Corporate Sustainability . . . . . .39 Organizational Identity in Practice . . . . . . . . . . . . . . . . . . .32 Organizational Psychology . . . . . . . . . . . . . . . . . . . . . . . . .35 Osborne, Stephen P. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Osland, Joyce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Ostroff, Cheri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Outsourcing and Human Resource Management . . . . . . . .19 Owens, Terry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Oxenbridge, Sarah . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

P Parkinson, Ann . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Partnership at Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Peak Performing Organization, The . . . . . . . . . . . . . . . . . .42 People and Culture in Construction . . . . . . . . . . . . . . . . . .43 People Make the Place, The . . . . . . . . . . . . . . . . . . . . . . . .37 People Management and Performance . . . . . . . . . . . . . . . . .8 People Strategies for Global Firms . . . . . . . . . . . . . . . . . . . .2 Performance Management Systems . . . . . . . . . . . . . . . . . . .2 Perspectives on Organizational Fit . . . . . . . . . . . . . . . . . . .42 Philosophy and Organization . . . . . . . . . . . . . . . . . . . . . . .30 Policy Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Poole, Michael . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1, 46 Power at Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Producing Management Knowledge . . . . . . . . . . . . . . . . .44 Productive Reflection at Work . . . . . . . . . . . . . . . . . . . . . .24 Psychology of Conflict and Conflict Management in Organizations, The . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Pucik, Vladimir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Purcell, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

R Raiden, Ani B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Rainbird, Helen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Rainnie, Al . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Rami Shani A.B, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Rashford, Nicholas S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Ravasi, Davide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Rayton, Bruce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Readings and Cases in International Human Resource Management . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Reinmoeller, Patrick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Research Concepts for Management Studies . . . . . . . . . . .44 Reward Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Rhodes, Carl . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33, 38, 40 Richards, Sue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Rickards, Tudor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27, 45 Rigg, Clare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Roche, William K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Roe, Robert A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

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INDEX

S Sadler-Smith, Eugene . . . . . . . . . . . . . . . . . . . . . . . . . .24, 29 Sambrook, Sally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Samuel, Peter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Scheeres, Hermine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Scholz, Christian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Schuler, Randall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Schulten, Thorsten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Scullion, Hugh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Sessa, Valerie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Sexton, Martin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Sexualities, Work and Organizations . . . . . . . . . . . . . . . . . .18 Shalley, Christina E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Silvester, Jo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 SIOP Organizational Frontiers Series . . . . . . . . . . . . . . .42, 43 Smith, Brent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Smith, Paul . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Smith, Peter J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Social Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Sociology, Work and Industry . . . . . . . . . . . . . . . . . . . . . . .35 Soenen, Guillaume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Solidaristic Wages Policy . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Sparrow, Paul . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1, 10 Spon Research Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Stahl, Günter K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Stevenson, Howard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Stewart, Jim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Stjernberg, Torbjörn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Stone, Dianna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Stone-Romero, Eugene . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Storey, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Strategic and Organizational Change . . . . . . . . . . . . . . . . .38 Stuart, Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

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Sucher, Sandra J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Suneja, Vivek . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Sustainability and Spread of Organizational Change, The . . . . . . . . . . . . . . . . . . . . . . .39 Sustainable Business in Service Companies . . . . . . . . . . . . .40 Sveningsson, Stefan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Swart, Juani . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

T Taplin, Ruth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Taylor, Phil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Teaching The Moral Leader . . . . . . . . . . . . . . . . . . . . . . . .26 Teicher, Julian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Thinking Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Thomas, Alan Berkeley . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Thomas, Kecia M. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Thurloway, Lynn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Time in Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Towards a European Labour Identity . . . . . . . . . . . . . . . . .17 Trade Unions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Trade Unions and the State . . . . . . . . . . . . . . . . . . . . . . . .17 Trade Unions and Workplace Training . . . . . . . . . . . . . . . . .17 Turnbull, Sharon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

U Ulrich, David . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Understanding Business Series . . . . . . . . . . . . . . . . . . . . . .45 Understanding Business: Markets . . . . . . . . . . . . . . . . . . . .45 Understanding Organisational Culture in the Construction Industry . . . . . . . . . . . . . . . . . . . . . . .43 Understanding Organization as Process . . . . . . . . . . . . . . .41 Understanding Organizational Change . . . . . . . . . . . . .33, 38 Understanding Organizational Change Series . . . . . . . . . . .39 Unions and Globalization . . . . . . . . . . . . . . . . . . . . . . . . . .19 Unwin, Lorna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22, 23 Usher, Robin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

V van Rekom, Johan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Vangen, Siv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Varma, Arup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Vocational Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

W Waddington, Jeremy . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Waddington, Kathryn . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Waldman, David A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Waller, Mary J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Walsh, James P. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Ward, James . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Warner, Malcom . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12, 20 Watson, Tony J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Weisband, Suzanne P. . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Werner, Steve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3, 7 Westwood, Robert . . . . . . . . . . . . . . . . . . . . . . . . . . . .33, 38 Wheaton, George R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Whetzel, Deborah L. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

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Rooney, David . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Routledge Advances in Management and Business Studies Series . . . . . . . . . . . . . . . . . . . . . . . .36, 38 Routledge Companion to Creativity, The . . . . . . . . . . . . . . .45 Routledge Companion to Strategic Human Resource Management, The . . . . . . . . . . . . . . . . .9 Routledge Key Guides Series . . . . . . . . . . . . . . . . . . . .10, 28 Routledge Research in Employment Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Routledge Research in Gender and Society Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Routledge Research in Organizational Behaviour and Strategy Series . . . . . . . . . . . . . . . . . . . . . . . . . .41, 42 Routledge Studies in Business Organizations and Networks Series . . . . . . . . . . . . . .21, 38 Routledge Studies in Employment and Work Relations in Context . . . . . . . . . . . . . . . . . . . . . . . .18 Routledge Studies in Human Resource Development . . . . .25 Routledge Studies in Management, Organizations and Society . . . . . . . . . . . . . . . . . . . . . . . .40 Routledge Studies in the Growth Economies of Asia Series . . . . . . . . . . . . . . . . . . . . . . . . .19 Routledge Studies in the Modern World Economy Series . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Rowley, Chris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10, 20 Runco, Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

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INDEX Whistle-Blowing in Organizations . . . . . . . . . . . . . . . . . . . .42 White, Geoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Whitrod Brown, Helen . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Whittall, Michael . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Winch, Christopher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Wisdom in the Knowledge Economy . . . . . . . . . . . . . . . . .42 Wolsey, Chris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Women and the Labour Market . . . . . . . . . . . . . . . . . . . . .20 Work & Stress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Work Group Learning . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Workforce Restructuring . . . . . . . . . . . . . . . . . . . . . . . . . .18 Working Time Around the World . . . . . . . . . . . . . . . . . . . .21 Wright, Patrick M. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Wrzesniewski, Amy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

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