Business: Public Management and Non-Profit Organizations 2008 (UK)

Routledge Business

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Public Management and Non-Profit Organizations

2008

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WELCOME TO THE 2008

PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS CATALOGUE CONTENTS Public Management and Non-Profit Organizations . . . . . . . . . . . . . . . . . . . . . . . .1

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Research Skills and General Business Management . . . . . . . . . . . . . . . . . . . . . . . .18 Related Journals . . . . . . . . . . . . . . . . . . . . . . .20 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Order Form . . . . . . . . . . . .Centre of Catalogue

Trade customers’ representatives, agents and distribution For a list of all trade customers’ representatives, agents and distributors for UK, Rest of World, North America and South America visit: http://www.routledge.com/representatives

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CONTACT DETAILS EDITORIAL For Textbooks and Supplementary Reading: Page 10

Page 12

Simon Alexander Commissioning Editor simon.alexander@tandf.co.uk

For Monographs: Terry Clague Senior Commissioning Editor terry.clague@tandf.co.uk

MARKETING Page 13

Page 17

Victoria Lincoln Senior Marketing Executive victoria.lincoln@tandf.co.uk Gemma Anderson Senior Marketing Co-ordinator gemma.anderson@tandf.co.uk

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PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS TEXTBOOK

NEW

2ND EDITION

Public Management and Governance

TEXTBOOK

Public Management: Old and New Laurence E. Lynn, Jr., Texas A&M University, USA

Edited by Tony Bovaird, University of Birmingham, UK and Elke Löffler, Governance International, UK

’This is both ambitious and accessible. Larry Lynn delivers immense scholarship and uncompromising logic in fine style. A must-read for those who want to understand the field of public management. Larry Lynn is one of the very few scholars with the breadth and depth to carry this off.’ - Christopher Pollitt, Erasmus University Rotterdam, the Netherlands and Scientific Director, Netherlands Institute of Government

Revised and fully updated, this major textbook examines what it means to have efficient management and good quality services in the public sector and how public sector performance can be improved.

Furthermore, it explores how the process of governing needs to be fundamentally altered if a government is to remain legitimate and make use of society’s resources.

Key themes covered include: • the challenges and pressures governments experience and how these differ internationally • the changing functions of the modern government • competitiveness in the global economy • the role of the public sector in a ‘mixed economy’ of public, voluntary and private service provision.

Public Management and Governance includes discussion questions, group and individual exercises, case studies and further reading, making it essential reading for all students on specialist undergraduate and postgraduate courses in public services management, public administration, government and public policy.

Selected Contents: Part 1: From Public Management to Governance 1. Understanding Public Management and Governance 2. The Changing Context of Public Policy 3. The Size and Scope of the Public Sector: An International Comparison 4. Public Management in Flux: Trends and Differences Across OECD Countries Part 2: Public Management 5. Strategic Management in Public Sector Organizations 6. Marketing in Public Sector Organizations 7. Contracting for Public Services: Competition and Partnerships 8. Changing Roles of Public Financial Management 9. Moving to e-Government: The Role of ICTs in the Public Sector 10. Performance Measurement and Management in Public Sector Organizations 11. Quality Management in Public Sector Organizations 12. Scrutiny Through Inspection and Audit: Policies, Structures and Processes Part 3: Governance as an Emerging Trend in the Public Sector 13. Governance and Government: Networking with External Stakeholders 14. Public Leadership 15. Engaging with Citizens and other Stakeholders 16.

Changing Equalities: Politics, Policies and Practice 17. Ethics and Standards of Conduct 18. Evidence-Based Policy and Practice

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’Public Management: Old and New is nothing less than an intellectual history of public administration. Larry Lynn convincingly argues that innovations in public management are path dependent, greatly influenced by a nation’s history, institutions, and culture. His theme, that the driving force for change in public administration is democracy, establishes Lynn as the scholarly heir to Dwight Waldo. Broad ranging and sweeping in scope, it speaks to both scholars of public administration and other social scientists interested in modern governance.’ - Kenneth J. Meier, Texas A&M University, USA Putting the American model in perspective for academics around the world, this book establishes the historical, theoretical, analytical, practical and future foundations for the comparative study of public management.

2006: 234x156: 224pp Hb: 978-0-415-28729-6: £80.00 Pb: 978-0-415-28730-2: £23.99 eBook: 978-0-203-96477-4 • AVAILABLE AS AN INSPECTION COPY

July 2008: 246x174: 280pp Hb: 978-0-415-43042-5: £80.00 Pb: 978-0-415-43043-2: £27.99 • AVAILABLE AS AN INSPECTION COPY

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2

PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS

Beyond New Public Management

NEW

Edited by Koichiro Agata, Waseda University, Japan Series: Routledge Waseda International Studies Series This collection brings together an international array of contributors to examine public management in several countries across the world. The book offers constructive suggestions, based on empirical evidence, of where the future lies.

Selected Contents: Part 1: Situations in European Countries 1. After NPM: Better Management for Better Services in the UK 2. New Public Management as a Loss of Values?: The Change of Administrative Culture and Ethics in the German Public Sector 3. Public Service in France: The Change of Values? Part 2: Situations in East-Asian Countries 4. Searching for an Alternative Paradigm for Korean Public Administration after the NPM Movement 5. Transitional Leadership, Public Administration and State in Today’s China 6. NPM in Japanese Public Administration: Making the Most of Latecomer’s Advantage?

Part 3: Comments from the Perspective of USA and OECD 7. NPM American-Style 8. Beyond NPM: A New Agenda for Public Sector Modernisation in OECD Countries July 2008: 234x156: 288pp Hb: 978-0-415-40391-7: £65.00

TEXTBOOK 2ND EDITION

The Management of Non-Governmental Development Organizations David Lewis, London School of Economics, UK ’I discovered David Lewis’ book two years ago when scanning the literature for textbooks on the topic of NGO management. I realized as soon as I started reading it that it filled a gap in the current literature on the subject. David Lewis introduces scholars and students to the key issues related to NGO management in a manner that is so comprehensive in scope yet so readable that one gains a broad knowledge of the subject yet a great appreciation for the details that so often derail NGO managers in their quest to achieve the mission of the organization. I have used this book twice in my class and my students have come to appreciate the seriousness with which David Lewis approaches the subject. I will continue to use this book without qualification in future classes. It is a must read for scholars because of the breadth of literature covered and for students because it gives them an in-depth view of the complexity of the subject and provides examples of how that complexity plays itself out in the day-to-day realities of NGO life.’ - Ann Marie Thomson, Indiana University Bloomington, USA ’...this is a very impressive and useful summary of the literature.’ - Sylvia I. Bergh, Voluntas Revealing the distinctive organizational challenges faced by NGOs, this second edition provides a fully updated and revised text that will prove invaluable to all those studying or working in NGOs, the voluntary sector or development studies.

2006: 246x174: 285pp Hb: 978-0-415-37092-9: £90.00 Pb: 978-0-415-37093-6: £27.99 eBook: 978-0-203-03070-7 • AVAILABLE AS AN INSPECTION COPY

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PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS Public Procurement

TEXTBOOK

International Cases and Commentary

Nonprofit Organizations

Edited by Louise Knight, University of Bath, UK, Christine Harland, University of Bath, UK, Jan Telgen, University of Twente, the Netherlands, Khi V. Thai, Florida Atlantic University, USA, Guy Callender, Curtin University of Technology, Australia and Katy McKen, University of Bath, UK

Theory, Management, Policy

In many countries and sectors, public procurement is developing from a functional orientation to an effective socio-economic policy lever. There is a great interest among managers and academics to learn from other countries’ and other sectors’ change initiatives and how they dealt with the challenges they encountered.

This text provides such learning opportunities, presenting case studies of public procurement, covering diverse nations, sectors and issues.

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Helmut K. Anheier ’Helmut Anheier is to be applauded for producing a pioneering text that is packed with scholarly reflections covering a broad intellectual canvas.’ - The Times Higher Education Supplement This text is the first to dedicate itself to the non-profit sector. It provides a comprehensive overview of nonprofit and voluntary organizations, nongovernmental organizations, philanthropic foundations and civil society institutions. Taking an international perspective, it details the background and concepts behind these organizations and examines the theory, management and policy that informs them.

Questions answered include:

Edited by a team of internationally recognised experts in the field, this innovative text illustrates the strategies and innovations within public procurement on a global scale and highlights common problems that all countries encounter.

• What are non-profit and voluntary organizations?

Selected Contents: 1. Public Procurement: Global Big Spending 2. Public Procurement in Perspective 3. Public Procurement Reform in Australia: A Federal-State Evaluation 4. Procurement in the English National Health Service 5. Dutch Healthcare Organization and Financing: Recent Reform and its Impact on Purchasing 6. Budget and Organization Reform: Impact on Public Procurement in Belgium 7. US Federal Government Procurement: Structure, Process and Current Issues 8. Public Procurement in Germany: A Purchasing Cooperative for Energy Sourcing at the German Aerospace Centre 9. The Features and Recent Reforms of Government Procurement in Singapore 10. Public Procurement: A Pillar of Good Governance? 11. The Purchasing Process in Public Procurement 12. Procurement in the United Nations System 13. Consortia Purchasing for Higher Education in Canada, US, UK and Australia 14. Consortia Purchasing and Logistics in Kuopio Area: Lessons Learned from a Four Year Project 15. The Development of Procurement Education: The Queensland (Australia) Experience 16. e-Procurement: A Cross Jurisdictional Comparison 17. The Fraud/Red Tape Dilemma in Public Procurement: A Study of US State and Local Governments 18. A New Era: How to Improve Procurement Services to Clients Presented by Public Works and Government Services Canada 19. South African Provincial Government Reform: Using a Shared Services Model to Transform ‘Back-Office’ Support in Gauteng Province 20. E-Commerce and Information 21. People in Public Procurement 22. Co-operative Purchasing in the Public Sector 23. Procurement: A Strategic Weapon for Change 24. Challenges for Public Procurement

• How can we explain the existence and behaviour of non profit organizations?

• What is the history of the non-profit sector?

• What is the scale and structure of the non-profit sector?

• How do non-profits obtain funding and how do they manage resources?

With strong pedagogical features and the author's own extensive experience, this book is a valuable reference for all those involved in non-profit making organizations, as well as those in the wider public administration and management arena.

2005: 246x174: 464pp Hb: 978-0-415-31418-3: £100.00 Pb: 978-0-415-31419-0: £28.99 • AVAILABLE AS AN INSPECTION COPY

2007: 246x174: 400pp Hb: 978-0-415-39404-8: £100.00 Pb: 978-0-415-39405-5: £30.99

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4

PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS

The Routledge Companion to Nonprofit Marketing

TEXTBOOK

Edited by Adrian Sargeant, Indiana University, USA and Walter Wymer Jr, The Joseph W. Lutter III School of Business, Virginia, USA

Fundraising Management

Written by a leading team of international experts, this volume examines the issues faced by public and nonprofit organizations in marketing and raising funds, and provides a comprehensive review of the latest research.

Containing real-world examples and case study material throughout, It makes an important contribution to our understanding of marketing theory and practice in the nonprofit sector.

Selected Contents: Part 1: Introduction 1. Growth of a Discipline 2. Nonprofit Education: The Inclusion of Nonprofit Marketing into Traditional Marketing Curricula Part 2: Voluntary Sector Marketing 3. Operationalizing the Marketing Concept: Achieving a Market Orientation in the Voluntary Sector Context 4. Relationship Marketing in the Not-for-Profit Sector: A Review and Re-Conceptualization 5. Managing Relationship Quality: A New Perspective on Supporter-Care 6. Managing The Nonprofit Brand Part 3: Fundraising 7. Individual Giving Behaviour: A Multidisciplinary Review 8. Corporate Philanthropy: Who Gives, Who Benefits and Why? 9. Why the Wealthy Give 10. Creative Philanthropy: Key Issues and Trends in Foundation Support 11. ePhilanthropy: Using the Internet to Build Support 12. ePhilanthropy Foundation 13. Cause-Related Marketing: A Review and Research Agenda 14. Social Entrepreneurship: A Review and Research Agenda Part 4: Arts Marketing 15. The Artist and the Brand 16. Arts Audiences: A Perspective on Segmentation, Targeting and Positioning 17. Relationship Marketing and Audience Retention Part 5: Education Marketing 18. Public Education as an Emerging Market for Marketers 19. Information Search and Choice Behavior in Higher Education Part 6: Public Health and Healthcare Marketing 20. Healthcare Market Strategy 21. Pharmaceutical Marketing and the American Health Care 22. Direct-to-Consumer Advertising of Prescription Medicines: Implications for Primary Healthcare Delivery Part 7: Political Marketing 23. Political Marketing: A Review and Research Agenda 24. The Product, Sales and Market-Oriented Party Part 8: Social Marketing 25. Critical Issues in Social Marketing: A Review and Research Agenda 26. Social Marketing in Public Health 27. Marketing Aids Prevention: An Application of Social Marketing Part 9: Volunteer Recruitment, Management and Retention 28. Recruiting Volunteers: Who Volunteers, Why and For What? 29. Volunteer Retention and Development Part 10: Public Sector Marketing and e-Government 30. Realizing the Promise of Electronic Government 31. Understanding Service Quality in the New Public Sector

NEW

for 2009

2ND EDITION

Analysis, Planning and Practice Adrian Sargeant, Indiana University, USA and Elaine Jay, Sargeant Associates Ltd, UK This comprehensive introduction to fundraising management offers a unique blend of in-depth analysis and best professional practice. Much more than a how-to guide, this book critically examines the key issues in fundraising policy, planning and implementation and introduces the most important management tools available to the modern fundraiser.

Now in a fully revised and updated new edition, it covers every important aspect of the fundraising process, including: • planning • donor recruitment and development • community fundraising • corporate fundraising • legacy fundraising • trust and foundation fundraising • legal and ethical frameworks for fundraising.

The book also includes important new material on managing fundraising teams, group dynamics and leadership, and the use of electronic media in fundraising, and is richly illustrated throughout with examples and case-studies from the UK, the US and elsewhere. A truly groundbreaking textbook, and still the most well-rounded introduction to fundraising theory and practice available in print, Fundraising Management is essential reading for all students of fundraising and for all serious professional fundraisers.

Selected Contents: 1. The History and Development of Fundraising Practice 2. Fundraising Planning: The Fundraising Audit 3. Marketing Research for Fundraising 4. Strategic Planning: The Fundraising Plan 5. Understanding Giving 6. Donor Recruitment 7. Donor Development 8. Major Gift Fundraising 9. Planned and Legacy Giving 10. Community Fundraising 11. Corporate Fundraising 12. Trust and Foundation Fundraising 13. Branding and Campaign Integration 14. The Rise of New Electronic Channels 15. Benchmarking Fundraising Performance 16. Group Dynamics and Leadership 17. Legal and Ethical Aspects of Fundraising Management August 2009: 246x174: 372pp Hb: 978-0-415-45153-6: £95.00 Pb: 978-0-415-45154-3: £29.99 • AVAILABLE AS AN INSPECTION COPY

2007 Hb: 978-0-415-41727-3: £95.00 eBook: 978-0-203-93602-3

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PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS TEXTBOOK

TEXTBOOK

Thoughtful Fundraising

Organization Theory for the Public Sector

Concepts, Issues and Perspectives Edited by Jill Mordaunt, The Open University, Milton Keynes, UK and Rob Paton, The Open University, Milton Keynes, UK Comprehensive and edited by two leading names, this book takes a critical and discursive approach to the various forms and contexts of fundraising.

Fundraising is a maturing profession, but one that is becoming increasingly controversial. Media reports of poor practice have contributed to concerns about the integrity of fundraisers and the uses which have been made of the resources they raise. As a result, a consensus now exists among senior figures in the industry about the changes that are required. Technique is no longer enough. Many more of the next generation of practitioners must be capable of considered reflection, organizational and inter-organizational strategic thinking and value-based leadership.

Exploring developments taking place in the area of fundraising, the specially commissioned articles, by experts in the field, move the thinking in the profession beyond its familiar formulae and assumptions, opening up critical debate about the nature, contribution and limitations of fundraising.

This volume is essential reading for anyone who aspires to work at senior levels in fundraising or is currently engaged in studying this challenging area.

2006: 246x174: 240pp Hb: 978-0-415-39429-1: £85.00 Pb: 978-0-415-39428-4: £27.99 • AVAILABLE AS AN INSPECTION COPY

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Instrument, Culture and Myth Tom Christensen, University of Oslo, Norway, Per Lægreid, University of Bergen, Norway, Paul G. Roness, University of Bergen, Norway and Kjell Arne Røvik, University of Tromso, Norway Public sector organizations are fundamentally different to their private sector counterparts. They are multi-functional, follow a political leadership, and the majority do not operate in an external market. In an era of rapid reform, re-organization and modernization of the public sector, this book offers a timely and illuminating introduction to the public sector organization that recognizes its unique values, interests, knowledge and power-base.

Drawing on both instrumental and institutional perspectives within organization theory, as well as democratic theory and empirical studies of decision-making, this text addresses five central aspects of the public sector organization: • goals and values • leadership and steering • reform and change • effects and implications • understanding and design.

This volume challenges conventional economic analysis of the public sector, arguing instead for a democratic-political approach and a new, prescriptive organization theory.

A rich resource of both theory and practice, Organization Theory for the Public Sector: Instrument, Culture and Myth is essential reading for anybody studying the public sector.

Selected Contents: 1. Organization Theory for the Public Sector 2. An Instrumental Perspective 3. A Cultural Perspective 4. A Myth Perspective 5. Goals and Values 6. Leadership and Steering 7. Reform and Change 8. Effects and Implications 9. Understanding and Design 2007: 234x156: 208pp Hb: 978-0-415-43380-8: £80.00 Pb: 978-0-415-43381-5: £24.99 eBook: 978-0-203-92921-6 • AVAILABLE AS AN INSPECTION COPY

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PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS

2ND EDITION

Managing Public Services Implementing Changes

NEW

A Thoughtful Approach to the Practice of Management Tony L. Doherty and Terry Horne, Lancaster Business School, UK Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted.

Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features including: • case studies

Formula Funding of Public Services Peter C. Smith, University of York, UK Series: Routledge Studies in Business Organizations and Networks Written by a leading international expert, and including international empirical evidence, this important book provides a comprehensive introduction to the theory and practice underlying the use of formulae as a basis for funding public services.

2006: 234x156 Hb: 978-0-415-36289-4: £80.00 eBook: 978-0-203-01302-1

Managing Performance International Comparisons Geert Bouckaert, Katholieke Universiteit, Leuven, Belgium and John Halligan, University of Canberra, Australia

• review questions

In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of ‘performance’. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community?

• illustrative vignettes.

This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.

Selected Contents: First Thoughts 1. Managing in the Changing Context of Public Services Role 1: Managing Change 2. Managing Resistance to Change in Public Services 3. Managing Strategy and Change in Public Services Role 2: Managing Operations and Activities 4. Managing the Market for Public Services 5. Managing the Quality of Public Services Role 3: Managing People 6. Managing Groups and Leading Teams in Public Services 7. Managing Leadership and Motivation in Public Services 8. Managing Individuals in Public Services Role 4: Managing Resources 9. Managing Budgets in Public Services 10. Managing Resources in Public Services 11. Managing Audit, Accountability and Performance in Public Services Role 5: Managing Information 12. Managing Information and Communication in Public Services Role 6: Managing Learning and Personal Development 13. Managing Learning in Public Services 14. Managing Personal Development in Public Services. Final Thoughts 15. Management Values: Management as Religion April 2008: 246x189: 576pp Hb: 978-0-415-41450-0: £85.00 Pb: 978-0-415-41451-7: £29.99 • AVAILABLE AS AN INSPECTION COPY

In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts.

Managing Performance critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

Selected Contents: 1. What is Performance Management?

2. Performance and Management: Approaches to Analysis 3. Performance Management: Context and Explanations 4. Performance Administration 5. Managements of Performance 6. Performance Management 7. Accountability and Performance 8. Performance Management: Critique and Evaluation 9. Managing Performance 2007: 234x156: 464pp Hb: 978-0-415-42394-6: £95.00 Pb: 978-0-415-42395-3: £24.99

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PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS Managing Performance Improvement

Making Policy Happen

Lynne F. Baxter, The York Management School, York, UK and Alasdair M. MacLeod, Heriot-Watt University, Edinburgh, UK

Edited by Leslie Budd, Julie Charlesworth and Rob Paton, all at The Open University, Milton Keynes, UK ‘Policy work’ is increasingly conducted by public managers at different levels of seniority, and in a variety of settings. This significant collection of readings focuses on the discussion of how policy work happens, whether that involves bringing a policy-making process to fruition or the implementation of policy.

’This book is excellent and should be recommended reading on every MBA programme.’ - Mike Simpson, University of Sheffield, UK ’Baxter and MacLeod’s book goes well beyond most of the established texts on performance management by giving special consideration to the important aspects of strategy and improvement.’ - David Bennett, Aston Business School, UK From TQM to Six Sigma and the Balanced Scorecard, there appears to be no end to the ’revolutionary’ approaches proposed to improve business performance. However, on closer inspection, most new performance improvement approaches offer few differences from their predecessors.

This thought-provoking book provides a critical perspective on the management of performance improvement initiatives by relating major theories to practical examples from a wide range of organizations. Baxter and MacLeod analyze ideas on performance improvement and discuss how these concepts might not make any impact on organizations, using cases as diverse as telecommunications, cement manufacturing, a major airport, and an economic development organization. In their critique of popular performance improvement ’innovations’, the authors highlight the possible damage to organizations they can cause. In response to prevailing performance improvement practices, the authors put forth the concept of repair as a way to rescue these efforts. Working from the authors’ extensive research, they present alternative perspectives on improvement that shifts forward the stagnant debates on these processes.

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The ideas included here draw on many different academic disciplines including economics, political science, social policy, international relations, organizational behaviour and psychology. The book is divided into four key sections, each with an introduction by the editors, covering: • understanding policy processes • governance contexts • instruments and discourses • leadership in policy work.

This key text equips the reader with the fundamental knowledge and the essential ability required to critically analyze the key theoretical, conceptual and operational approaches to the development and management of public policy. Containing timeless papers that are the building blocks of understanding public policy, this important volume allows the reader to analyze new issues in appropriate contexts and one’s own setting.

2006: 246x174: 304pp Hb: 978-0-415-39767-4: £85.00 Pb: 978-0-415-39768-1: £30.99 • AVAILABLE AS AN INSPECTION COPY

Offering a needed alternative perspective and real insights into the process of implementing performance improvements, this book will prove invaluable to advanced students and MBAs studying quality, performance improvement, operations management, and HRM. Selected Contents: 1. Introduction Section 1: The Management Role in Performance Improvement 2. Leadership 3. The Relationship between Strategy and Performance Improvement 4. Performance Measurement Section 2: Improvement as Damage 5. Superficiality 6. Considering the Gender Aspect to Involvement 7. Continuous or ‘Big Bang’ Improvement: Using the Analogy of the Body Section 3: Repair 8. Repair at an Individual Level 9. Repair at the Level of the Organization: The Contribution of External Frameworks 10. Conclusions 2007: 6x9: 208pp Hb: 978-0-415-36680-9: £75.00 Pb: 978-0-415-36681-6: £22.99

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PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS

TEXTBOOK

Management in Networks

Creative Philanthropy

On Multi-Actor Decision Making

Toward a New Philanthropy for the Twenty-First Century

Hans de Bruijn, Delft University of Technology, the Netherlands and Ernst ten Heuvelhof, Delft University of Technology, the Netherlands

Helmut K. Anheier, UCLA, California, USA and Diana Leat, The London School of Economics, UK ’That philanthropy, a quintessential institution of civil society, is in great need of renewal is without doubt – what such a renewal might entail however is hotly debated.

Anheier and Leat chart a clear course through this debate, offer a new model of philanthropy for the 21st century and explore its implications for foundation policy and management. This is applied social science at its best: conceptual, empirically grounded, constructive and practical.’ - Lord Anthony Giddens, London School of Economics, UK ’Philanthropic Foundations are puzzling social institutions. In this book that challenges both supporters and critics of Foundations, Anheier and Leat offer their original account of the unique role these anomalous institutions can best play in societies. Their account is important not only to those who establish, manage, and operate these institutions, but also to those who regulate, benefit from, or feel threatened by these powerful institutions. The last group includes all of us citizens.’ - Mark H. Moore, Harvard University, USA This important new book provides an overview of creative philanthropy along with an analysis of theory and practice. It spells out the implications for management and policy, draws on case study examples and highlights vital tools and techniques.

2006: 234x156: 288pp Hb: 978-0-415-37090-5: £85.00 Pb: 978-0-415-37091-2: £27.99 eBook: 978-0-203-03075-2 • AVAILABLE AS AN INSPECTION COPY

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NEW

Getting what you want – even if you are the boss – isn’t always easy.

Almost every organization, big or small, works among a network of competing interests. Whether it’s governments pushing through policies, companies trying to increase profits, or even families deciding where to move house, rarely can decisions be made in isolation from competing interests both within the organization and outside it.

In this accessible and straightforward account, Hans de Bruijn and Ernst ten Heuvelhof cast light on multistakeholder decision-making. Shunning simplistic model talk, they reveal the nuts and bolts of decision-making within the numerous dilemmas and tensions at work. Using a diverse range of illustrative examples throughout, their perceptive analysis examines how different interests can either support or block change, and the strategies available in managing a variety of stakeholders This insightful text provides both depth of understanding and a wealth of advice. It is invaluable reading to students working in business and management, public administration and organizational studies, plus practitioners – or actors – operating in a range of contexts.

Selected Contents: 1. The Rise of Multi-Actor Networks 2. Networks and Decision-Making Processes 3. Strategies in Networks: The Essence 4. Strategies: A Comparison Between Project-Based and Process-Based Change 5. Trust and Rules of the Game in Networks 6. Hybrid Strategies: The Role of Command and Control in Networks 7. The Hybrid Organization: Hierarchy, Networks and Accountability 8. Finally, Two Objections to the Network Approach May 2008: 234x156: 176pp Hb: 978-0-415-46248-8: £85.00 Pb: 978-0-415-46249-5: £24.99

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PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS International Networking for Development

NEW

Fabienne Fortanier, University of Amsterdam, the Netherlands and Rob van Tulder, Rotterdam School of Management, the Netherlands

TEXTBOOK

The Economic Analysis of Public Policy William K. Bellinger, Dickinson College, USA Concise and accessible, this book offers an excellent introduction to the financial decision-making required in the public sphere and is relevant to a broad range of disciplines, including politics, economics and business and management.

This book assesses the effectiveness of the ’political network strategies’ of developing countries. It provides insights into the effects of globalization on development and strategic lessons for policy makers.

Selected Contents: Part 1: Introduction - Setting the Scene. Introduction: Development in an Inter-Connected World 2. The Impact of Global Actors on Development: A Trade-Off between Costs and Benefits 3. An International Network Approach Part 2: International Networks of States. Introduction: A Network Approach to International Relations 4. Bilateral and Regional Trade and Investment Agreements 5. Bargaining in International Organizations: The World Bank, the IMF and the WTO 6. Informal State Networks Aimed at Development: OPEC, Cairns, G77.

Conclusion: International Networks of States in Action Part 3: International Networks of Firms. Introduction: A Network Approach to International Business 7. Patterns of Firm Networks: Macro Level - FDI and Trade 8. Patterns of International Firm Networks: Micro Level - D&B, Cases.

Conclusion: International Firms Networks in Action Part 4: Networks of States and Firms in Interaction.

Introduction: A Network Approach to International Political Economy 9. The Effects of Interaction on Development: The Effectiveness of International Network Strategies for Development 10. Policy Recommendations: Dealing With FDI and Development in the Future December 2008: 234x156: 224pp Hb: 978-0-415-33915-5: £80.00 Pb: 978-0-415-33916-2: £24.99

The Institutionalization of Social Welfare A Study of Medicalizing Management Mikael Holmqvist, Stockholm University, Sweden Series: Routledge Advances in Sociology This study generates new understandings of how institutionalization of organizations comes about and contributes fresh insight to the area of social welfare policies.

2007: 6x9: 216pp Hb: 978-0-415-95802-8: £60.00

Selected Contents: 1. The Meaning of Policy Analysis 2. Ethics for Policy Analysts 3. A Review of Markets and Microeconomics 4. Efficiency Loss from Imperfect Markets 5. Government Intervention, Potential and Problems 6. Benefit-Cost Analysis 7. Net Benefits Over Time: Present Value 8. Choosing a Discount Rate 9. Risk, Uncertainty and Decision Analysis 10. The Value of Life and Other Non-Marketed Goods 11. Economic Impact Analysis: Macroeconomics in a Micro World 12. Controlling Externalities, Air Pollution and Urban Transportation 13. Poverty and U.S. Income Maintenance Programs 14. Policies for the Working Poor 2007: 234x156: 448pp Hb: 978-0-415-77277-8: £100.00 Pb: 978-0-415-77278-5: £29.99 eBook: 978-0-203-94648-0 • AVAILABLE AS AN INSPECTION COPY

Managing the City Edited by John Diamond, Edge Hill University, UK, Joyce Liddle, University of Nottingham, UK, Alan Southern, University of Liverpool, UK and Alan Townsend, Durham University, UK ’This book is a significant contribution to regeneration debate. At around 200 pages it is an accessible and manageable read for a wide audience.’ - Edward Harkins, Networking Initiatives, SURF Taking a problem based approach to regeneration management, this exciting book examines how various issues are addressed within the areas of social and economic development and transformation.

2006: 234x156: 224pp Hb: 978-0-415-38257-1: £85.00 Pb: 978-0-415-38258-8: £27.99 eBook: 978-0-203-94688-6

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9

10

PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS

TEXTBOOK

TEXTBOOK

Management of Regeneration

The Art Business

Choices, Challenges and Dilemmas

Edited by Iain Robertson, Sotheby’s Institute, London, UK and Derrick Chong, Royal Holloway, University of London, UK

John Diamond, Edge Hill University, UK and Joyce Liddle, University of Nottingham, UK

By the time you read this book, the art world may have witnessed the sale of its first $500 million painting.

Whilst for some people money is anathema to art, this is clearly a wealthy international industry, and a market with its own conventions and pressures.

Citing current practice, this book explains strategic processes, new forms of regeneration management and changing managerial roles. A valuable professional resource, it presents a balanced approach using both theoretical and practical material.

2005: 234x156: 240pp Hb: 978-0-415-33420-4: £85.00 Pb: 978-0-415-33421-1: £27.99 eBook: 978-0-203-41499-6 • AVAILABLE AS AN INSPECTION COPY

NEW

TEXTBOOK 2ND EDITION

Arts Management Derrick Chong, Royal Holloway, University of London, UK Presenting this critical overview, at a time when interest in aesthetics and managements studies is rapidly increasing, Derrick Chong explores a vital sub-discipline: arts management.

Using a diverse range of sources that include contributions from contemporary artists, prominent management theorists and the experience of arts managers, it covers: • arts research • cultural entrepreneurship • collaborations in the arts • artistic leadership • institutional identity • arts marketing • creative approaches to financing • organizational forms and dynamics.

The book makes a concerted effort to address the artistic, managerial and social obligations of arts and cultural organizations operating in contemporary urban environs. As such, it is a must-read for students and scholars of business, management and art.

Selected Contents: 1. Introduction 2. Cultural Entrepreneurship 3. Collaborations in the Arts 4. Artistic Leadership 5. Institutional Identity 6. Arts Marketing and Arts Research 7. Accessibility and Audience Development 8. Beyond the Income Gap 9. Creative Approaches to Financing 10. Organizational Forms and Dynamics 11. Self-Development 12. Looking Ahead September 2008: 246x174: 168pp Hb: 978-0-415-42390-8: £80.00 Pb: 978-0-415-42391-5: £24.99 • AVAILABLE AS AN INSPECTION COPY

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NEW

Drawing on the vast experience of Sotheby’s Institute of Art, The Art Business exposes the realities of the commercial trade in fine art and antiques. Attention is devoted to the role of auction houses, commercial galleries and art museums as key institutions, with the text divided into four thematic sections covering: • technical and structural elements of the art market • cultural policy and management in art business • regulatory legal and ethical issues in the art world • the views, through interviews, of leading art market experts.

This book provides a thorough examination of contemporary issues in the art business, and the mechanisms and influences which underpin its evolution. It is essential reading for students of art history or international business, or anyone with an interest in pursuing a career in this area.

Selected Contents: 1. Introduction to Studies in Art Businesss 2. Price Before Value 3. Selling Used Cars, Carpets and Art 4. Investing in Art 5. ’Chindia’ as Market Opportunity 6. Private Patrons in a Contemporary Art Market 7. Marketing in Art Business 8. Authorship and Authentication 9. Celebrating the Artists Resale Right 10. Ethics and the Art Market 11. Art and Crime 12. Voice from the Field March 2008: 234x156: 256pp Hb: 978-0-415-39157-3: £80.00 Pb: 978-0-415-39158-0: £24.99 • AVAILABLE AS AN INSPECTION COPY

Understanding International Art Markets and Management Edited by Iain Robertson, Sotheby’s Institute, London, UK This book provides an understanding of the challenges facing art market ’makers’ (dealers, auctioneers, collectors, artists) and the decision-making process experienced by market ’players’ and investors. Essential reading for students and managers.

2005: 234x156: 296pp Hb: 978-0-415-33956-8: £95.00 Pb: 978-0-415-33957-5: £27.99 • AVAILABLE AS AN INSPECTION COPY

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PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS

11

TEXTBOOK

TEXTBOOK

2ND EDITION

The Sport and Fitness Sector

Sports Development

An Introduction

Policy, Process and Practice

Edited by Ben Oakley, The Open University, UK and Martin Rhys, The Open University, UK

Edited by Kevin Hylton, Leeds Metropolitan University, UK and Peter Bramham, Leeds Metropolitan University, UK

Drawing together an edited selection of readings from a wide range of academic and professional sources, this book has been designed to bridge the gap between the classroom and the workplace, opening up the theory and practice of sport and fitness management for those undertaking either work-based study or conventional degree courses.

’This book represents a watershed in the history of the sector and provides an important single point of reference for the subject.’ - Derrick Anderson, CBE, Chief Executive, Lambeth Council, UK ’A rich and varied contribution to the proliferation of courses and to the professional wishing to engage in a critical examination of its policy, process and practice.’ - Journal of Sport, Education and Society ’This second edition brings us right up to date at a time when any discussions defining and redefining what sports development actually is are more relevant than ever.’ Val Stevenson, Education and Training Manager, Institute for Sports Parks and Leisure (ISPAL) Sports Development is an important emerging field of academic study with a distinctive contribution to make to wider social, cultural, economic and educational policies and practices. Sports Development: Policy, Process and Practice offers a detailed, authoritative and dependable guide to all aspects of the subject.

Now in its second edition, this popular course text examines the roles of those working in and around sports development and explores how professionals can devise better and more effective ways of promoting interest, participation or performance in sport. The book has been fully updated to include coverage of contemporary debates about mass participation, community sports development, social inclusion, coaching and talent development, PE and school sport, working and volunteering in sports development, elite performance and the Olympic Games, research and policy evaluation.

Sports Development, Second Edition represents an invaluable resource for university and further education students, researchers and those working in sports development and is essential reading for all those wanting to prove themselves effective in this area.

2007: 246x174: 288pp Hb: 978-0-415-42182-9: £75.00 Pb: 978-0-415-42183-6: £24.99 • AVAILABLE AS AN INSPECTION COPY

NEW

March 2008: 246x174: 256pp Hb: 978-0-415-45404-9: £85.00 Pb: 978-0-415-45405-6: £24.99 • AVAILABLE AS AN INSPECTION COPY

Co-production The Third Sector and the Delivery of Public Services Edited by Victor Pestoff, Mid-Sweden University and Taco Brandsen, University of Tilburg, the Netherlands Public management research has, in recent years, paid increasing attention to the third sector, especially to its role in the provision of public services. In this thematic presentation understanding of the subject is enhanced by presenting several new studies on the subject and introducing the concepts of co-production, co-management and co-governance as a conceptual framework that enables developments in the area to be better understood.

Selected Contents: 1. Introduction 2. Co-Production in European Childcare 3. Co-Production in Canadian Childcare 4. Co-Management in Public Service Provision: The Organizational Effects 5. Network Governance and the ForProfit/Nonprofit Divide: A Cross-Cultural Perspective on Organizational Fields in Domiciliary Eldercare 6. The Emergence of Local Nonprofit-Government Partnerships and the Role of Intermediary Organizations in Japan 7. A Comparative Analysis of the Different Forms of Financing Collective Childcare Services in Eight European Countries 8. Co-Production Reconsidered: Nostalgia, or the Wave of the Future?

2007: 234x156: 136pp Hb: 978-0-415-43963-3: £65.00

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12

PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS

Routledge Masters in Public Management Series Edited by Stephen Osborne, University of Edinburgh, UK, Walter Kickert, Erasmus University, the Netherlands and Darren Hughes, Monash University, Australia The Routledge Masters in Public Management series fills the need for a comprehensive and well-balanced series of textbooks on core management topics specifically orientated towards the public management field.

TEXTBOOK

Contracting for Public Services Carsten Greve, Copenhagen Business School, Denmark Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation.

These include policy for contracting; strategic purchasing; understanding markets; communicating the contracting decision; designing and drafting the contract; the role of the consumer; the regulation of service provision.

Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new theoretical ‘contract management model’ and a ‘mature contract model’, and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers.

Selected Contents: Part 1: Introduction 1. Introduction: The Contractual Age in Public Service Delivery 2. Managing Contracts: A Conceptual Model Part 2: Organising for Contracting 3. Contract Management Capacity 4. Using Information Technology in Contract Management 5. Training and Educating Contract Managers Part 3: Contracting and Public Service Delivery Systems 6. Private Providers of Public Services 7. Public-Private Partnerships Part 4: Conclusions 8. Holding Contractors Accountable: The Regulatory Context 9. Conclusions: Contracting for Public Services 2007: 234x156: 224pp Hb: 978-0-415-35654-1: £90.00 Pb: 978-0-415-35655-8: £27.99 eBook: 978-0-203-00273-5 • AVAILABLE AS AN INSPECTION COPY

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TEXTBOOK

Human Resource Management in Public Service Organizations

NEW

Edited by Rona S. Beattie, Glasgow Caledonian University, UK and Jennifer Waterhouse, University of Technology, Brisbane, Australia Human resource management (HRM) is a core element of any service, but especially so in public service organizations, whose employees are often their most valuable resource.

However, until now there has been little information readily available in the form of key texts which explore this important topic. Now, this outstanding book tackles the subject head on, bringing together cutting-edge research on HRM in the public sector from a range of respected international authors. It covers key issues such as the relationship between HRM and organizational performance and managing cultural change and the work-life balance.

Timely and topical, this key book will be of great interest both to researchers in the fields of HRM and public sector management, and to management practitioners keen to inform their practice from an evidence base.

Selected Contents: 1. Introduction: HRM and the Public Sector Context 2. Human Resource Management’s Stakeholders 3. Recruitment and Retention 4. Managing Diversity 5. Performance Management and Reward 6. Developing Human Resources 7. Managing Change 8. Employment Relations: A Comparative Perspective.

Conclusions November 2008: 234x156: 270pp Hb: 978-0-415-41154-7: £80.00 Pb: 978-0-415-41155-4: £24.99 • AVAILABLE AS AN INSPECTION COPY

TEXTBOOK

Managing Change and Innovation in Public Service Organizations Kerry Brown, Queensland University of Technology, Australia and Stephen P. Osborne, University of Edinburgh, UK ’This is a book that teachers of public management will find invaluable.’ - Norman Flynn, University of London, UK This book, the first in the Routledge Masters in Public Management series, examines and explains change and innovation in the public sector to provide readers with the skills needed to manage the changes taking place.

2005: 234x156: 272pp Hb: 978-0-415-32897-5: £85.00 Pb: 978-0-415-32898-2: £23.99 • AVAILABLE AS AN INSPECTION COPY

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PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS TEXTBOOK

Managing Finances and Accountability in the Public Sector

NEW

for 2009

Sheila Ellwood, University of Warwick, UK and Sue Newberry, University of Sydney, Australia The financial management and accountability of public services has received increasing attention over recent decades. This greater visibility, allied to the demand for improved financial management, stems from a number of concerns, notably the need to modernize public services to improve their effectiveness, plus the growing concern that publicly funded services - provided by a greater range of organizations from the public, private and voluntary sectors should be made more accountable.

Financial management is now an integral part of the work of a public service manager. The successful manager must be able to: • understand the financial environment and how public services are funded • contribute to strategic and short term budgets • recognize appropriate costing techniques, their relevance and application • compare and investigate service costs.

The integration of academic discussion of issues and the practical application in this book is demanding but necessary, and enables readers to develop both critical awareness and skills in financial management. The former provides the necessary academic rigour for study at graduate level whilst the latter is part of an essential toolkit for the twenty-first century manager.

Selected Contents: Part 1: Introduction 1. Introduction: Financing and Accounting for Public Services 2. Accountability, Audit and Governance 3. Understanding Financial Statements in a Public Sector Context Part 2: Budgetary Planning 4. Purposes of Budgetary Systems and the Main Approaches 5. Operating Budgets Part 3: Costing for Decision-Making 6. Cost and Activity Relationships in Public Services 7. Service Costing 8. The Use and Misuse of Cost Information Part 4: Capital 9. Investment Appraisal 10. Financing Capital Investment in Public Services Part 5: Conclusions. Appendices January 2009: 234x156: 280pp Hb: 978-0-415-40529-4: £80.00 Pb: 978-0-415-40530-0: £24.99 • AVAILABLE AS AN INSPECTION COPY

13

TEXTBOOK

Risk and Crisis Management in the Public Sector Lynn T. Drennan, ALARM, the UK’s national forum for risk management in the public sector and Allan McConnell, University of Sydney, Australia ’This book is an excellent introduction to risk and crisis management. The authors demonstrate an impressive command of this interdisciplinary field.’ - Paul t’ Hart, Australian National University and Utrecht University, the Netherlands A particular feature of modern, postindustrial societies is their growing awareness of risk and crisis management. This book’s main theme is therefore the context, concepts and practice of risk and crisis management in the public sector in Western, notably European, and Asia Pacific countries. Relating to extraordinary phenomena, the term ‘risk and crisis management’, covers such events and incidents as: • natural catastrophes (earthquakes, hurricanes and floods) • terrorist attacks (Bali, New York, Madrid) • corporate failures (HIH, Enron, WorldCom) • threats to human and animal welfare (SARS, Foot and Mouth, BSE) • critical incidents (bushfires, rail crashes, aviation accidents, mass shootings) • environmental degradation (rain forests, ozone layer, oil spills) • policy failures (UK Poll Tax, Aboriginal and Torres Straight Islander Commission, public-private partnerships).

The public sector, at both national and sub-national levels, plays a crucial role not only in the management of such extraordinary events as these, but also in anticipating and preparing for the ‘unthinkable’. This book links theory and practice, to equip public managers and those studying public management with the necessary knowledge and skills to manage risk, and deal effectively with crises.

Selected Contents: Introduction 1. The Nature of Risk and Crisis 2. The Crisis Management Cycle: From Early Warnings to Post-Crisis Evaluation 3. Drivers for Risk and Crisis Management 4. Assessing Risks 5. Treating Risks 6. Contingency Planning and Crisis Preparedness 7. Managing the Crisis 8. Post-Crisis Evaluation and Learning 9. Risk and Crisis Management in a Global World. Conclusion 2007: 234x156: 272pp Hb: 978-0-415-37814-7: £80.00 Pb: 978-0-415-37815-4: £27.99 • AVAILABLE AS AN INSPECTION COPY

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14

PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS Public Private Partnerships in the European Union

Routledge Critical Studies in Public Management Series

Christopher Bovis, University of Central Lancashire, UK

Edited by Stephen P. Osborne, University of Edinburgh, UK This series is dedicated to presenting and critiquing an important body of theory and empirical study. It publishes books that both explore and evaluate the emergent and developing nature of public administration, management and governance (in theory and practice) and examine the relationship with and contribution to the over-arching disciplines of management and organizational sociology.

Managing Complex Governance Networks

NEW

This book provides a one-stop shop, multi-disciplinary approach to public procurement. Providing its readers with practical description and analysis it explores possible future trends in public procurement regulation.

Selected Contents: 1. Public Procurement in the Common Market Context 2. The Structure of Public Procurement in the EU Member States 3. The Legal Framework and the Applicability of the Rules 4. Utilities Procurement 5. Defence Procurement 6. The Procurement of Public-Private Partnerships 7. Public Procurement and EU Enlargement 8. Public Procurement and the WTO 9. Conclusion September 2008: 234x156: 272pp Hb: 978-0-415-34993-2: £65.00

NEW

for 2009

Public Services Management

NEW

for 2009

A Critical Approach

Edited by Geert Teisman, Erasmus University, the Netherlands, Arwin van Buuren, Erasmus University, the Netherlands and Lasse M. Gerrits, Erasmus University, the Netherlands

Edited by Graeme Currie, University of Nottingham, UK, Jackie Ford, University of Bradford, UK, Nancy Harding, University of Leeds, UK and Mark Learmonth, University of Nottingham, UK

February 2009: 234x156: 288pp Hb: 978-0-415-45973-0: £65.00

This book brings together public services policy and public services management in a new way, challenging many old ideas in this field and presenting the debate of what ‘critical’ constitutes when applied to public services policy and management.

Public Management and Complexity Theory

NEW

for 2009

Richer Decision-Making in Public Services Mary Lee Rhodes, Trinity College Dublin, Ireland, Joanne Murphy, Queen’s University Belfast, UK, Jenny Muir, Queen’s University Belfast, UK and John A. Murray, Trinity College Dublin, Ireland In this book, the authors apply a CAS framework to a series of case studies in public sector management to generate new insights into the issues, processes and participants in public service domains.

Selected Contents: Part 1: The CAS Perspective 1. Introduction and the CAS Framework Part 2: Examples of Public Service Systems in Ireland 2. The Policy Arenas and Rules of the Game 3. Agents, Processes and Outcomes in Urban Regeneration 4. Agents, Processes and Outcomes in Information Systems Development in Health Care Part 3: Public Management Patterns in Ireland 5. The Symbolism of Place 6. Consultation and Participation 7. Mixing the ‘Market’ 8. The Tension between the Governing ‘Core’ and the Implementing ‘Periphery’ Part 4: Conclusion 9. Implications for Public Policy, Practice and Theory February 2009: 234x156: 288pp Hb: 978-0-415-45753-8: £75.00

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February 2009: 234x156: 288pp Hb: 978-0-415-44998-4: £70.00

The Study of Public Management in Europe and the US A Competitive Analysis of National Distinctiveness Edited by Walter Kickert, Erasmus University, the Netherlands This book provides an overview of the study of public management from some of the most authoritative experts in this area of study in Europe and the United States, establishing a dialogue between different approaches to this discipline.

Selected Contents: Introduction Part 1: Overview 1. Different State Models in Europe 2. The Study of Public Management and Organization in Europe Part 2: Country Studies 3. United States 4. United Kingdom 5. France 6. Germany 7. Italy 8. Spain 9. Norway 10. Netherlands 11. Switzerland 2007: 234x156: 288pp Hb: 978-0-415-44386-9: £75.00

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PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS

Routledge Studies in the Management of Voluntary and Non-Profit Organizations Series Voluntary and non-profit organizations are playing an increasingly significant role, worldwide, in the provision and management of public services.

Drawing together significant and groundbreaking research, this series will be essential reading for students of public policy and management as well as the thinking manager.

Governance and Regulation in the Third Sector

15

NEW

International Perspectives Edited by Susan Phillips, Carleton University, Canada and Steven Rathgeb Smith, University of Washington, USA This book brings together scholars and experienced practitioners from different countries to investigate the relationship between regulation and relational governance for the third sector in a comparative context.

• the management of innovation and change

Selected Contents: Part 1: Introduction Part 2: Country Chapters 1. England 2. Scotland 3. Ireland 4. Canada 5. Australia 6. Hungary 7. Germany/France 8. Estonia 9. EU 10. United States Part 3: Conclusion 11. Reflections on the Government-Nonprofit Relationship. Conculsion

• financial management

August 2008: 234x156: 288pp Hb: 978-0-415-77477-2: £65.00

Topics covered include:

• performance evaluation and management

Managerial Economics of Non-Profit Organizations

• organizational development and project management.

NEW

Marc Jegers, Vrije University, Belgium

Employment Relations in the Voluntary Sector

NEW

Struggling to Care Ian Cunningham, University of Strathclyde, UK This book provides an in-depth exploration of the relationship between the voluntary sector and state agencies, and the impact of this on employment in the voluntary sector, giving an insight into what it is like to work in a voluntary organization in the UK. Selected Contents: 1. Introduction 2. The Development of the State Voluntary Sector Relationship and its Impact on Employment Relations 3. Understanding the Psychological Contract in the Voluntary Sector 4. Research Methods 5. Voluntary Sector Work and Employment Relations in the Quasi-Market 6. Case Study 1 7. Case Study 2 8. Case Study 3 9. Conclusion and Discussion

The first book to bring together microeconomic insights on the functioning of non-profit organizations, this volume complements the wide range of books on the management of non-profit organizations by focusing on both theoretical and empirical work.

Selected Contents: 1. Introduction 2. Defining Non Profit Organizations 3. The Demand for Non Profit Organizations 4. Founding a Non Profit Organization 5. Governing and Staffing Non Profit Organizations 6. Organizational Strategy and Behaviour of Non Profit Organizations 7. Marketing in Non Profit Organizations 8. Accounting in Non Profit Organizations 9. Financial Management in Non Profit Organizations 10. Gaudium et Spes February 2008: 216x138: 176pp Hb: 978-0-415-43382-2: £65.00

May 2008: 234x156: 208pp Hb: 978-0-415-42713-5: £70.00

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PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS

Routledge Studies in the Management of Voluntary and Non-Profit Organizations Series continued...

Strategic Positioning in Voluntary and Non-Profit Organizations

NEW

for 2009

Celine Chew

Social Enterprise At the Crossroads of Market, Public Policies and Civil Society Edited by Marthe Nyssens, Université Catholique de Louvain, Belgium In one of its previous books, the EMES European Research Network traced the most significant developments in ’social entrepreneurship’ emerging inside the third sector in Europe. Building upon that seminal work, this volume presents the results of an extensive research project carried out over a four-year period of a comparative analysis of 160 social enterprises across eleven EU countries.

It breaks new ground in both its articulation of multidisciplinary theoretical frameworks, and its rigorous analysis of empirical evidence based on a homogenized data collection methodology.

Looking at work intergration, it is structured around a number of key themes (multiple goals and multiple stakeholders, multiple resources, trajectories of workers, public policies) developed through a transversal European analysis, and is illustrated with short country experiences that reflect the diversity of welfare models across Europe.

With contributions from an impressive list of academics, all members of the EMES European Research Network, this rich follow-up volume to The Emergence of Social Enterprise is essential reading for academics, researchers and students in the fields of the third sector and social policies.

This book examines the extent to which contemporary theoretical perspectives of strategic positioning can be used to explain the positioning activities of charitable organizations within the wider voluntary and non-profit sector.

Selected Contents: Part 1: Conceptualizing Strategic Positioning, Voluntary and Charitable Sector and Public Services 1. Strategic Positioning, the Voluntary and Charitable Sector and Public Services 2. Conceptualising Strategic Positioning Activities 3. The Evolving Policy Context and Environmental Influences on COs Part 2: Methodology and Empirical Findings 4. Research Methodology 5. The Survey Stage Mapping the Positioning Strategy Activities of COs 6. The Case Studies Stage In Depth Exploration of Strategic Positioning Activities of COs Part 3: Theoretical/Model, Discussion and Implications 7. Towards a Theoretical Model of Factors Influencing Positioning Strategy in COs 8. Implications and Future Research February 2009: 234x156: 288pp Hb: 978-0-415-45304-2: £75.00

The Governance of Public and Non-Profit Organizations Edited by Chris Cornforth, The Open University, UK This book brings together analyses of public and non-profit organizations based upon some of the best recent empirical studies, and uses a new theoretical framework to highlight the paradoxical nature of governance.

2005: 234x156: 272pp Pb: 978-0-415-35992-4: £25.99

The Third Sector in Europe

2006: 234x156: 352pp Hb: 978-0-415-37878-9: £90.00 Pb: 978-0-415-37879-6: £28.99 eBook: 978-0-203-94690-9

NEW

Prospects and Challenges Edited by Stephen P. Osborne Edited by a leading light in the field, this book presents contemporary research into the voluntary sector in Europe, exploring its contribution to European society as well as the key challenges it faces, drawing from both economics and sociology.

Selected Contents: 1. Introduction 2. Civil Society, Social Capital and Democracy 3. The Third Sector and Public Policy 4. Delivering Public Services 5. Co-Production 6. Third Sector: Governmental Relationships 7. The Rise of Hybrid Organizations 8. Social Enterprise 9. Conclusions March 2008: 234x156: 368pp Hb: 978-0-415-42339-7: £75.00

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PUBLIC MANAGEMENT AND NON-PROFIT ORGANIZATIONS Routledge Health Management Series Edited by Marc Berg, Erasmus University, the Netherlands, Robert Huijusman, Erasmus University, the Netherlands, John Ovretveit, The Karolinska Institute Medical Management Centre, Stockholm, Sweden and Bergen University, Norway and David J. Hunter, University of Durham, UK This comprehensive and well-balanced series of textbooks answers important contemporary questions.

Written by experts in the field, each book examines a different aspect of healthcare management and provides managers and students with the theoretical knowledge, practical case-studies and the examples they need.

TEXTBOOK

Performance Management in Healthcare Improving Patient Outcomes, An Integrated Approach Edited by Jan Walburg, Helen Bevan, John Wilderspin and Karin Lemmens Demonstrating a step-by-step approach to understanding and improving performance management, this book explores the theoretical and philosophical background of the subject, and combines case histories and examples within a theoretical framework.

2005: 234x156: 256pp Hb: 978-0-415-32397-0: £85.00 Pb: 978-0-415-32398-7: £27.99 eBook: 978-0-203-35680-7 • AVAILABLE AS AN INSPECTION COPY

TEXTBOOK

TEXTBOOK

Managing for Health

Health Operations Management

Edited by David J. Hunter, Durham University, UK

Patient Flow Logistics in Health Care Jan Vissers, University Medical Centre, Rotterdam, the Netherlands and Roger Beech, Keele University, UK Crossing geographical boundaries to outline the logical steps of health operations management, this original textbook focuses on the management of patient flows and resources, and features discussions of related fields.

2005: 234x156: 344pp Hb: 978-0-415-32395-6: £95.00 Pb: 978-0-415-32396-3: £27.99 • AVAILABLE AS AN INSPECTION COPY

TEXTBOOK

Leadership in Health Care A European Perspective Neil Goodwin, Greater Manchester Strategic Health Authority, UK This unique text by leading authority Neil Goodwin, is the first to explore leadership in the context of healthcare systems across Europe, and bridges the gulf between the worlds of academia and practising health management.

2005: 234x156: 200pp Hb: 978-0-415-34327-5: £95.00 Pb: 978-0-415-34328-2: £23.99 • AVAILABLE AS AN INSPECTION COPY

17

’In this timely and highly readable book, David Hunter and his colleagues demonstrate the importance of leadership in achieving better health in an increasingly complex world.’ - Martin McKee CBE, London School of Hygiene and Tropical Medicine, UK Through examples and case studies drawn from across Europe, Managing for Health explores the management challenge in public health policy and offers pointers to equip students of health management and public health managers with the necessary perspectives and skills to function effectively in the twenty-first century. This book takes a comparative perspective on the issues of health improvement and the struggle between the needs of acute care providers, such as hospitals and those that provide preventative measures to promote health.

The key issues addressed by this book include the concept of managing for health, or public health management; the importance of public health management; the skills and frameworks required of managers and practitioners working in health systems; the implications for training and development. This comprehensive and balanced textbook is an essential read for students and those engaged with health management, public health and public management .

Selected Contents: Introduction 1. The Policy Context and Growing Importance of Health 2. The Public Health Function 3. Exploring Managing for Health 4. Managers for Health: Skills and Knowledge Frameworks 5. Information Needs for Managing Health 6. Research Informed Public Health 7. Developing Leadership and Management for Health 8. Conclusion 2007: 234x156: 208pp Hb: 978-0-415-36344-0: £85.00 Pb: 978-0-415-36345-7: £27.99 eBook: 978-0-203-01434-9 • AVAILABLE AS AN INSPECTION COPY

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RESEARCH SKILLS AND GENERAL BUSINESS MANAGEMENT

TEXTBOOK

TEXTBOOK

Producing Management Knowledge

Research Concepts for Management Studies

Research as Practice Edited by Jan Löwstedt, Malardalen University, Sweden and Torbjörn Stjernberg, Gothenburg University, Sweden

Alan Berkeley Thomas, formerly of Manchester Business School, UK By its very nature, management is a multidisciplinary enterprise. Despite this, management research has tended to be organized around a number of discrete management disciplines with their own methodological outlooks. As a result, researchers in different fields often find it difficult to appreciate work outside their own area of specialization, so inhibiting muchneeded collaboration across disciplinary boundaries.

Providing readers with a unique insight into conducting research, this exciting book describes the thought and work processes of researchers as they complete their projects.

Engaging and accessible it investigates all the key aspects of this topic and advice on how to conduct interviews, study the everyday life of an organization, and many other standard methods of conducting research. This is not a prescriptive methodology textbook, rather it explores how to approach, think and act in interaction with the empirical field.

Comprehensive and accessible, this thought-provoking text shows readers how to develop management investigations skills, and will be invaluable for final year undergraduates, masters and PhD students.

2006: 234x156: 304pp Hb: 978-0-415-38438-4: £85.00 Pb: 978-0-415-38439-1: £27.99 • AVAILABLE AS AN INSPECTION COPY

Management has emerged as a major area of research that has attracted students in growing numbers. However, there are still relatively few texts that are tailored specifically to the needs and interests of management researchers. Together with its companion volume, Research Skills for Management Studies (Routledge, 2003), this book offers management students a challenging but accessible introduction to research methods and concepts, irrespective of their field of specialization.

Selected Contents: 1. What Does it all Mean? 2. Science in Management Studies 3. Theory in Management Studies 4. Data in Management Studies 5. Validity in Management Studies 6. Significance in Management Studies 2006: 216x138: 224pp Hb: 978-0-415-34191-2: £70.00 Pb: 978-0-415-34192-9: £16.99 eBook: 978-0-203-48128-8 • AVAILABLE AS AN INSPECTION COPY

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RESEARCH SKILLS AND GENERAL BUSINESS MANAGEMENT The Routledge Companion to Creativity

NEW

Edited by Tudor Rickards, University of Manchester, UK, Susan Moger, University of Manchester, UK and Mark Runco, California State University, USA True creativity can be as hard to define as it is to achieve. A complex and compelling area of study, this volume draws from a variety of subject areas to explore how creativity can be better understood, and used, in a range of contexts. The book not only centres creativity in wider organizational theory, but also defines the conditions in which creativity can flourish, and assesses how the contemporary business environment impacts on creative solutions.

This volume is an essential purchase for anyone with an interest in creativity from a business, psychological or design perspective. The editors and contributors, each specialists in their field, provide readers with an insightful and cuttingedge resource. The text grounds the concept of creativity in a sound theoretical framework, as well as drawing on practical examples to illustrate how important these ideas are to anyone affected by creative designs and decisions.

Selected Contents: Section 1: Introduction Section 2: Design and Creativity Section 3: Managing Turbulence Section 4: Innovation and Entrepreneurship Section 5: Environmental Influences Section 6: Structural Interventions Section 7: Personal Characteristics Section 8: Knowledge Generation and Management Section 9: Meta-Concepts (Ideas on Ideas) Section 10: ’Square Pegs/Round Holes’ October 2008: 246x174: 456pp Hb: 978-0-415-77317-1: £75.00

19

Understanding Business: Markets A Multidimensional Approach to the Market Economy Edited by Vivek Suneja, The Open University Business School, UK Series: Understanding Business How do markets work? This Reader introduces the student to the workings of the market, explaining both the reasons for its success and its shortcomings. Throughout, the text encourages a critical approach demonstrating the diversity of market economies. In particular it explores: • the social nature of market economies • the range of approaches to the study of the market: Marxist, Austrian, Keynesian and institutional economics are discussed as alternatives to the neo-classical mainstream • the differences between Anglo-American, European and Asian economic models • the historical development of markets • globalization: its extent and its impact • the costs and the benefits of markets.

With chapters by Will Hutton, John Gray and Eric Hobsbawm, this Reader provides an excellent introduction to the topic.

2006: 246x189: 304pp Pb: 978-0-415-40501-0: £24.99 • AVAILABLE AS AN INSPECTION COPY

The Academy of Management Annals Volume 1 Edited by James P. Walsh, University of Michigan, Ann Arbor, USA and Arthur P. Brief, University of Utah, Salt Lake City USA This book is the inaugural volume of the new Academy of Management Annals which is a compendium of comprehensive and critical research written by top scholars of management and organizational studies.

2007: 6x9: 637pp Hb: 978-0-8058-6220-1: £45.00

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RELATED JOURNALS

International Journal of Public Administration

Policy Studies

Editor: Jack Rabin, Pennsylvania State University, USA

The world of public policy has become an increasingly small one as a consequence of dramatic changes to global political and economic institutional structures and to nation states themselves. These changes at the structural level of the global system have impacted upon the work of public organizations either directly or indirectly and have broadened the field of action in policy studies. Policy Studies explores the implications of these changes for both the study and the practice of policy-making.

International Journal of Public Administration is a blind-refereed, scholarly publication that presents a forum for academicians and practitioners in management and administration to share theoretical issues, as well as applications of concepts and theories, with their colleagues in the practitioner community.

Volume 31, 2008, 14 issues per year Print ISSN: 0190-0692, Online ISSN: 1532-4265

Editor: Mark Evans, University of York, UK

Volume 29, 2008, 4 issues per year Print ISSN 0144-2872, Online ISSN 1470-1006

International Public Management Journal

Public Management Review

Journal of the International Public Management Network

Official Journal of the International Research Society for Public Management Review

Editor: Steven Kelman, Harvard University, USA

Accepted into the ISI Social Citation Index!

The International Public Management Journal (IPMJ) publishes high-quality empirical and theoretical work on managing large organizations, particularly public organizations. IPMJ features work from scholars around the world who conduct research in the areas of public management and government reform, comparative public administration, organizational theory, and organizational behaviour. IPMJ provides a bridge between those conducting research on public management and public administration on the one hand, and those working in the areas of organizational behaviour and organization theory on the other.

Editor-in-Chief: Stephen P. Osborne, University of Edinburgh, UK

Volume 11, 2008, 4 issues per year Print ISSN: 1096-7494, Online ISSN: 1559-3169

• encourage questioning both of the legitimacy and hegemony of the 'new public management' paradigm and its alternatives, and of the developing pluralism in public management which encompasses the governance of inter sectoral relationships between government, non-profit and for-profit organisations in the provision of public services.

Alerting Services To sign up for table of contents, new publication and citation alerting services from informaworldTM visit www.informaworld.com/alerting

Public Management Review seeks to: • explore the developing field of public management • embrace research both about the strategic and operational management of public services and about social/public policy development and implementation • encourage in particular work which either presents new empirical knowledge about public management and/or developed theory

Volume 10, 2008, 6 issues per year Print ISSN: 1471-9037, Online ISSN: 1471-9045

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INDEX

21

A

E

Academy of Management Annals, The . . . .19 Agata, Koichiro . . . . . . . . . . . . . . . . . . . . . . .2 Anheier, Helmut K. . . . . . . . . . . . . . . . . .3, 8 Art Business, The . . . . . . . . . . . . . . . . . . . .10 Arts Management . . . . . . . . . . . . . . . . . . .10

Economic Analysis of Public Policy, The . . . . .9 Ellwood, Sheila . . . . . . . . . . . . . . . . . . . . . .13 Employment Relations in the Voluntary Sector . . . . . . . . . . . . . . . . . . . .15 Evans, Mark . . . . . . . . . . . . . . . . . . . . . . . .20

B

F

Baxter, Lynne F. . . . . . . . . . . . . . . . . . . . . . .7 Beattie, Rona S. . . . . . . . . . . . . . . . . . . . . .12 Beech, Roger . . . . . . . . . . . . . . . . . . . . . . .17 Bellinger, William K. . . . . . . . . . . . . . . . . . .9 Bevan, Helen . . . . . . . . . . . . . . . . . . . . . . .17 Beyond New Public Management . . . . . . . . .2 Bouckaert, Geert . . . . . . . . . . . . . . . . . . . . .6 Bovaird, Tony . . . . . . . . . . . . . . . . . . . . . . . .1 Bovis, Christopher . . . . . . . . . . . . . . . . . . .14 Bramham, Peter . . . . . . . . . . . . . . . . . . . . .11 Brandsen, Taco . . . . . . . . . . . . . . . . . . . . . .11 Brief, Arthur P. . . . . . . . . . . . . . . . . . . . . . .19 Brown, Kerry . . . . . . . . . . . . . . . . . . . . . . .12 Budd, Leslie . . . . . . . . . . . . . . . . . . . . . . . . .7

Ford, Jackie . . . . . . . . . . . . . . . . . . . . . . . . .14 Formula Funding of Public Services . . . . . . . .6 Fortanier, Fabienne . . . . . . . . . . . . . . . . . . . .9 Fundraising Management . . . . . . . . . . . . . . .4

C

Halligan, John . . . . . . . . . . . . . . . . . . . . . . . .6 Harding, Nancy . . . . . . . . . . . . . . . . . . . . . .14 Harland, Christine . . . . . . . . . . . . . . . . . . . . .3 Health Operations Management . . . . . . . . .17 Holmqvist, Mikael . . . . . . . . . . . . . . . . . . . . .9 Horne, Terry . . . . . . . . . . . . . . . . . . . . . . . . .6 Human Resource Management in Public Service Organizations . . . . . . . . . . .12 Hunter, David J. . . . . . . . . . . . . . . . . . . . . .17 Hylton, Kevin . . . . . . . . . . . . . . . . . . . . . . .11

Callender, Guy . . . . . . . . . . . . . . . . . . . . . . .3 Charlesworth, Julie . . . . . . . . . . . . . . . . . . . .7 Chew, Celine . . . . . . . . . . . . . . . . . . . . . . .16 Chong, Derrick . . . . . . . . . . . . . . . . . . . . . .10 Christensen, Tom . . . . . . . . . . . . . . . . . . . . .5 Contracting for Public Services . . . . . . . . . .12 Co-production . . . . . . . . . . . . . . . . . . . . . .11 Cornforth, Chris . . . . . . . . . . . . . . . . . . . . .16 Creative Philanthropy . . . . . . . . . . . . . . . . . .8 Cunningham, Ian . . . . . . . . . . . . . . . . . . . .15 Currie, Graeme . . . . . . . . . . . . . . . . . . . . . .14

D de Bruijn, Hans . . . . . . . . . . . . . . . . . . . . . . .8 Diamond, John . . . . . . . . . . . . . . . . . . . .9, 10 Doherty, Tony L. . . . . . . . . . . . . . . . . . . . . . .6 Drennan, Lynn T. . . . . . . . . . . . . . . . . . . . .13

G Gerrits, Lasse M. . . . . . . . . . . . . . . . . . . . .14 Goodwin, Neil . . . . . . . . . . . . . . . . . . . . . .17 Governance and Regulation in the Third Sector 15 Governance of Public and Non-Profit Organizations, The . . . . . . . . . . . . . . . . . . .16 Greve, Carsten . . . . . . . . . . . . . . . . . . . . . .12

H

I Institutionalization of Social Welfare, The . . .9 International Journal of Public Administration . . . . . . . . . . . . . . . . . . . . .20 International Networking for Development . . . . . . . . . . . . . . . . . . . . . . .9 International Public Management Journal . . . . . . . . . . . . . . . . . . . . . . . . . . .20

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INDEX

J Jay, Elaine . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Jegers, Marc . . . . . . . . . . . . . . . . . . . . . . . .15

K Kelman, Steven . . . . . . . . . . . . . . . . . . . . .20 Kickert, Walter . . . . . . . . . . . . . . . . . . . . . .14 Knight, Louise . . . . . . . . . . . . . . . . . . . . . . .3

L Lรฆgreid, Per . . . . . . . . . . . . . . . . . . . . . . . . .5 Leadership in Health Care . . . . . . . . . . . . . .17 Learmonth, Mark . . . . . . . . . . . . . . . . . . . .14 Leat, Diana . . . . . . . . . . . . . . . . . . . . . . . . . .8 Lemmens, Karin . . . . . . . . . . . . . . . . . . . . .17 Lewis, David . . . . . . . . . . . . . . . . . . . . . . . . .2 Liddle, Joyce . . . . . . . . . . . . . . . . . . . . . .9, 10 Lรถffler, Elke . . . . . . . . . . . . . . . . . . . . . . . . . .1 Lรถwstedt, Jan . . . . . . . . . . . . . . . . . . . . . . .18 Lynn, Jr., Laurence E. . . . . . . . . . . . . . . . . . .1

M MacLeod, Alasdair M. . . . . . . . . . . . . . . . . .7 Making Policy Happen . . . . . . . . . . . . . . . . .7 Management in Networks . . . . . . . . . . . . . .8 Management of Non-Governmental Development Organizations, The . . . . . . . . .2 Management of Regeneration . . . . . . . . . .10 Managerial Economics of Non-Profit Organizations . . . . . . . . . . . . . . . . . . . . . . .15 Managing Change and Innovation in Public Service Organizations . . . . . . . . . . .12 Managing Complex Governance Networks . . . . . . . . . . . . . . . . . . . . . . . . .14 Managing Finances and Accountability in the Public Sector . . . . . . . . . . . . . . . . .13 Managing for Health . . . . . . . . . . . . . . . . .17 Managing Performance . . . . . . . . . . . . . . . .6 Managing Performance Improvement . . . . . .7 Managing Public Services Implementing Changes . . . . . . . . . . . . . . . .6 Managing the City . . . . . . . . . . . . . . . . . . . .9

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McConnell, Allan . . . . . . . . . . . . . . . . . . . .13 McKen, Katy . . . . . . . . . . . . . . . . . . . . . . . . .3 Moger, Susan . . . . . . . . . . . . . . . . . . . . . . .19 Mordaunt, Jill . . . . . . . . . . . . . . . . . . . . . . . .5 Muir, Jenny . . . . . . . . . . . . . . . . . . . . . . . . .14 Murphy, Joanne . . . . . . . . . . . . . . . . . . . . .14 Murray, John A. . . . . . . . . . . . . . . . . . . . . .14

N Newberry, Sue . . . . . . . . . . . . . . . . . . . . . .13 Nonprofit Organizations . . . . . . . . . . . . . . . .3 Nyssens, Marthe . . . . . . . . . . . . . . . . . . . . .16

O Oakley, Ben . . . . . . . . . . . . . . . . . . . . . . . .11 Organization Theory for the Public Sector . . . . . . . . . . . . . . . . . . . . . . .5 Osborne, Stephen P. . . . . . . . .12, 14, 16, 20

P Paton, Rob . . . . . . . . . . . . . . . . . . . . . . . .5, 7 Performance Management in Healthcare . . . . . . . . . . . . . . . . . . . . . . . .17 Pestoff, Victor . . . . . . . . . . . . . . . . . . . . . . .11 Phillips, Susan . . . . . . . . . . . . . . . . . . . . . . .15 Policy Studies . . . . . . . . . . . . . . . . . . . . . . .20 Producing Management Knowledge . . . . . .18 Public Management and Complexity Theory . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Public Management and Governance . . . . . .1 Public Management Review . . . . . . . . . . . .20 Public Management: Old and New . . . . . . . .1 Public Private Partnerships in the European Union . . . . . . . . . . . . . . . . . . . .14 Public Procurement . . . . . . . . . . . . . . . . . . . .3 Public Services Management . . . . . . . . . . .14

R Rabin, Jack . . . . . . . . . . . . . . . . . . . . . . . . .20 Rathgeb Smith, Steven . . . . . . . . . . . . . . . .15 Research Concepts for Management Studies . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Rhodes, Mary Lee . . . . . . . . . . . . . . . . . . . .14

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INDEX Rhys, Martin . . . . . . . . . . . . . . . . . . . . . . . .11 Rickards, Tudor . . . . . . . . . . . . . . . . . . . . . .19 Risk and Crisis Management in the Public Sector . . . . . . . . . . . . . . . . . . . . . .13 Robertson, Iain . . . . . . . . . . . . . . . . . . . . . .10 Roness, Paul G. . . . . . . . . . . . . . . . . . . . . . .5 Routledge Advances in Sociology Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Routledge Companion to Creativity, The . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Routledge Companion to Nonprofit Marketing, The . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Routledge Critical Studies in Public Management . . . . . . . . . . . . . . . . . . . . . . .14 Routledge Health Management . . . . . . . . .17 Routledge Masters in Public Management . . . . . . . . . . . . . . . . . . . . . .12 Routledge Studies in Business Organizations and Networks Series . . . . . .6 Routledge Studies in the Management of Voluntary and Non-Profit Organizations . . .15 Routledge Waseda International Studies Series . . . . . . . . . . . . . . . . . . . . . . .2 Røvik, Kjell Arne . . . . . . . . . . . . . . . . . . . . . .5 Runco, Mark . . . . . . . . . . . . . . . . . . . . . . . .19

23

T Teisman, Geert . . . . . . . . . . . . . . . . . . . . . .14 Telgen, Jan . . . . . . . . . . . . . . . . . . . . . . . . . .3 ten Heuvelhof, Ernst . . . . . . . . . . . . . . . . . . .8 Thai, Khi V. . . . . . . . . . . . . . . . . . . . . . . . . .3 Third Sector in Europe, The . . . . . . . . . . . .16 Thomas, Alan Berkeley . . . . . . . . . . . . . . . .18 Thoughtful Fundraising . . . . . . . . . . . . . . . . .5 Townsend, Alan . . . . . . . . . . . . . . . . . . . . . .9

U Understanding Business Series . . . . . . . . . .19 Understanding Business: Markets . . . . . . . .19

V van Buuren, Arwin . . . . . . . . . . . . . . . . . . .14 van Tulder, Rob . . . . . . . . . . . . . . . . . . . . . . .9 Vissers, Jan . . . . . . . . . . . . . . . . . . . . . . . . .17

W Walburg, Jan . . . . . . . . . . . . . . . . . . . . . . .17 Walsh, James P. . . . . . . . . . . . . . . . . . . . . .19 Waterhouse, Jennifer . . . . . . . . . . . . . . . . .12 Wilderspin, John . . . . . . . . . . . . . . . . . . . . .17 Wymer Jr, Walter . . . . . . . . . . . . . . . . . . . . .4

S Sargeant, Adrian . . . . . . . . . . . . . . . . . . . . .4 Smith, Peter C. . . . . . . . . . . . . . . . . . . . . . .6 Social Enterprise . . . . . . . . . . . . . . . . . . . . .16 Southern, Alan . . . . . . . . . . . . . . . . . . . . . . .9 Sport and Fitness Sector, The . . . . . . . . . . .11 Sports Development . . . . . . . . . . . . . . . . . .11 Stjernberg, TorbjĂśrn . . . . . . . . . . . . . . . . . .18 Strategic Positioning in Voluntary and Non-Profit Organizations . . . . . . . . . . . . .16 Study of Public Management in Europe and the US, The . . . . . . . . . . . . . . . . . . . .14 Suneja, Vivek . . . . . . . . . . . . . . . . . . . . . . .19

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