OB, HR, Business Ethics, CSR, Public and Non-Profit Management and Business Management 2010 (UK)

Routledge

Organizational Behaviour, Human Resource Management, Business Ethics, Corporate Social Responsibility, Public and Non-Profit Management and Business Management New Titles and Key Backlist 2010 www.routledge.com/business

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Organizational Behaviour, Human Resource Management, Business Ethics, Corporate Social Responsibility, Public and Non-Profit Management and Business Management New Titles and Key Backlist 2010 Considering books for course use?

contents Contents Organizational Behaviour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Human Resource Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Business History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Corporate Governance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Ethics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Public & Non-Profit Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Presentation Skills. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Order Form. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back of Catalog

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O rga nizat ional Beh aviour

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Organizational Behaviour Organizational Behaviour

4th Edition

Performance Management in Practice

Organizational Behavior

Richard Pettinger, University College London, UK

Integrating Individuals, Groups, and Organizations

Joseph Champoux

This book offers a fresh and comprehensive approach to the essentials that constitute the discipline of organizational behaviour with a strong emphasis on the application of organizational behaviour and performance management in practice.

It concentrates on the development of effective patterns of behaviour, values and attitudes, and relates these issues to effective organization performance in times of organizational and environmental change and turbulence. The book is divided into four parts, providing a clear structure for the study of the subject: • Part 1: The Context of Organizational Behaviour • Part 2: The Disciplines of Organizational Behaviour

The fourth edition of Organizational Behaviour: Integrating Individuals, Groups and Organizations is a well-organized introduction to the current field of organizational behavior with in-depth coverage of the most critical concepts. Its practical approach shows the power of organizational behavior theory for understanding one’s behavior and the behavior of others in any organization. Although firmly grounded in behavioral science theory and research, the text is not a compendium of research findings. Champoux includes examples and builds frameworks that make the material clear and easy to understand. The concise format allows the text to be used as a primer or to be supplemented with additional cases, readings, or exercises. More interactive than in previous editions, this text provides students with several online features to reinforce their knowledge of chapter content with exercises, practice and other learning opportunities. An extraordinary supplementary package, all prepared by the author, is innovative and extensive in its content.

July 2010: 246 x 174: 1057pp Hb: 978-0-415-80463-9: £70.00 Pb: 978-0-415-80464-6: £39.99 eBook: 978-0-203-87291-8 For more information, visit: www.routledge.com/9780415804646

• Part 3: Organizational Behaviour in Practice • Part 4: Organizational Behaviour: Expertise and Application

Organizational Behavior

Organizational Behaviour is packed with references to current topics, practical examples and case studies from large corporations from around the world, including Ryanair, The Body Shop and RBS. This book covers examples of both good and bad practice, making it an interesting and unique introduction to the study of organizational behaviour.

Securing Competitive Advantage

Selected Contents: Part 1: The Context of Organizational Behaviour 1. Introduction 2. The Organization and its Environment 3. Change Part 2: The Disciplines of Organizational Behaviour 4. Perception 5. Attitudes, Values and Beliefs 6. Ethics 7. Motivation 8. Communication 9. Influence, Power and Authority 10. Realpolitik 11. Conflict 12. Teams and Groups 13. Influences on the Nature of Work: Personality, Roles and Performance 14. Technology 15. Culture Part 3: Organizational Behaviour in Practice 16. Leadership 17. Organization and Management Development 18. Organization Structure and Design 19. Human Resource Management and Employee Relations Part 4: Organizational Behaviour: Expertise and Application 20. The Nature of General Management 21. Strategy 22. Operations Management 23. The Nature of Workplace Behaviour 24. Stress and its Management 25. Managing for the Future May 2010: 246 x 174: 604pp Hb: 978-0-415-48142-7: £125.00 Pb: 978-0-415-48143-4: £39.99 eBook: 978-0-203-85759-5 For more information, visit: www.routledge.com/9780415481434

Complimentary Exam Copy

John A. Wagner III and John R. Hollenbeck, both at Michigan State University, USA

Although the management of organizational behavior’s importance should be evident, students often don’t take the course that seriously. One common student response is that organizational behavior is nothing more than common sense. The field of organizational behavior is a valuable source of practical insight that managers can use to improve the workings of their own firms and to thrive where others might fail. Other textbook authors have avoided deep coverage and failed to build any sense of challenge.

John Wagner and John Hollenbeck avoid these pitfalls and challenge students on many levels. They have made the key connection between theory and practice and understand students can excel when challenged to learn something meaningful. Organizational Behavior is written to motivate exceptional student performance. The content requires the student to think and take seriously organizational behavior and why its importance is one of the keys to securing competitive advantage.

Selected Contents: Part 1: Introduction 1. Organization Behavior 2. Management & Managers Part 2: Micro Organizational Behavior 3. Managing Diversity 4. Perception, Decision Making, and Creativity 5. Work Motivation and Performance 6. Satisfaction and Stress Part 3: Meso Organizational Behavior 7. Efficiency, Motivation, and Quality in Work Design 8. Interdependence and Role Relationships 9. Group Dynamics and Team Effectiveness 10. Leadership of Groups and Organizations Part 4: Macro Organizational Behavior 11. Power, Politics, & Conflict 12. Structuring the Organization 13. Technology, Environment, & Organization Design 14. Culture, Change, & Organization Development Part 5: Conclusion 15. International Organizational Behavior 16. Critical Evidence Based Management: Critical Thinking and Continuous Learning 2009: 246 x 174: 424pp Hb: 978-0-415-99852-9: £95.00 Pb: 978-0-415-99851-2: £39.99 eBook: 978-0-203-87353-3 For more information, visit: www.routledge.com/9780415998512

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Or gan i z ati on al Behav i o u r

Readings in Organizational Behavior

Management

New

A European Perspective

The Effective Organization

Edited by John A. Wagner III and John Hollenbeck, both at Michigan State University

Keuning Doede

Practical Application of Complexity Theory and Organizational Design to Maximize Performance in the Face of Emerging Events

The readings in the book cover the major topics comprising the field of organizational behavior, and do so with special emphasis on the findings of rigorous organizational research. The models and concepts presented in the following readings are gleaned from literally thousands of studies of behavior in and of organizations. Authors Wagner and Hollenbeck have selected them to complement their textbook, Organizational Behavior: Securing Competitive Advantage (Routledge 2010). However it would be a worthwhile addition to any course in Organizational Behavior.

2009: 246 x 174: 624pp Hb: 978-0-415-99848-2: £80.00 Pb: 978-0-415-99850-5: £21.99 For more information, visit: www.routledge.com/9780415998505

Understanding Organizational Change Jean Helms-Mills, St. Mary’s University, Canada, Kelly Dye, Acadia University, Canada and Albert J. Mills, St. Mary’s University, Canada

This exciting new text fills the gap in the management literature on organizational change. It presents a balanced view, which raises questions about the imperative of change, who’s interests are being served, how change programmes impact on employees and why organizations continually engage in such programmes. It gives readers a comprehensive history of:

Management: A European Perspective provides a practical introduction to the field.

The author adopts a step-by-step approach based on the key managerial skills: planning, organisation, implementation, supervision and control.

2007: 234 x 156: 701pp Pb: 978-9-0016-0093-8: £44.99 For more information, visit: www.routledge.com/9789001600938

Organization and Management An International Approach Nick van Dam and Joel Marcus Organization and Management is an introduction to theories and contemporary practice in cross-border business management. The book reviews the practice of management where a home-market approach no longer achieves and sustains success in an increasingly competitive global environment.

2007: 246 x 189: 502pp Pb: 978-9-0015-7704-9: £39.99 For more information, visit: www.routledge.com/9789001577049

Forthcoming in 2011

The Power of Paradox Leading in Uncertain Times Nina Rosoff August 2011: 234 x 156: 350pp Hb: 978-0-415-87510-3: £55.00 For more information, visit: www.routledge.com/9780415875103

• change management literature • types of change techniques over time (i.e. TQM, BPR, Balanced Scorecard, Six Sigma, etc.)

• the role of management gurus in the rise and fall of management fashions • the impact of organizational change on organizational members.

The authors provide case vignettes of companies from both sides of the Atlantic, which have undergone some of the better-known change techniques, and explore the reasons for their successes and failures. This is an innovative and important new text for students of organizational behaviour, organizational change, strategy and HRM. 2008: 234 x 156: 240pp Hb: 978-0-415-35576-6: £90.00 Pb: 978-0-415-35577-3: £29.99 eBook: 978-0-203-00220-9 For more information, visit: www.routledge.com/9780415355773

Browse and order online: www.routledge.com/business

Dennis Tafoya

Performance is the reason why organizations exist. Through performance organizations meet the needs of internal and external stakeholders as defined by their mission, goals and objectives. This is true for all organizations. If a retailer won’t stock goods a customer wants, the customer will shop elsewhere. If a religious organization does not meet the needs of its followers, they leave. If a cult doesn’t meet the needs of its memberships they seek their goal fulfillment elsewhere.

If a manufacturing center can’t produce goods that meet customer standards, the customer will reject it.

Complexity theory, a tool used to examine the nature of dynamic systems like organizations, can contribute to our understanding of organizations and ways to improve their performance. The models and material outlined in the book illustrate ways competency and organizational programs, processes and procedures are used to manage emerging risks, threats and vulnerabilities that challenge today’s organizations. Collectively this information enables the identification of individual organization profiles as a way to advance our understanding of an important theory, complexity, in an applied setting -- organizations.

Unique typologies describing organizations (four types), events that effect organizations (six types) and the fundamental structure for organizations are presented to enable the forecasting of an organization’s capacity to manage different events as they emerge and how behavior organizes around these events. Academicians studying organizations and practitioners interested in improving them can use this information to facilitate baseline, descriptive thinking and analysis or more sophisticated examinations aimed at understanding the dynamic nature of organizations as fully functioning systems.

At the heart of the effort is the examination of what it takes to get the performance needed to achieve a vision or mission and why, despite planning, training and evaluation, few organizations can guarantee or maintain desired levels of performance when faced with events, routine to extreme, that shape their existence. Particular emphasis is placed on understanding how knowledge, evaluation, information and, communication management practices need to be tailored to fit particular organizations rather than treated as a ’one size fits all’ approach. These are not limited, theoretical discussions but are presented as ways to efficiently talk about an individual organization’s profile or competencies within a class of, or in contrast to, other organizations.

June 2010: 234 x 156: 312pp Hb: 978-0-415-88035-0: £55.56 Pb: 978-0-415-88036-7: £27.75 eBook: 978-0-203-85007-7 For more information, visit: www.routledge.com/9780415880367

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Forthcoming

2nd Edition

Forthcoming in 2011

The Ambidextrous Organization

Complexity and Organizational Reality

The Routledge Companion to Organizational Change

The Strategic Management of Learning, Knowledge, and Innovation Patrick Reinmoeller, Erasmus Universiteit, Rotterdam, the Netherlands

There is a growing interest in ‘ambidextrous’ organizations that can achieve harmony between the opposing demands they face internally and externally (such as exploration and exploitation; change and stability; customization and standardization; the development of new competencies and further refinement of existing ones).

This interest is being fuelled by a wider debate and interest in learning and knowledge as engines of organizational growth and sustainable competitive advantage.

Numerous books on organizational learning and knowledge management have appeared in recent years.

However, none combines strategy, learning, knowledge, and innovation into a single coherent framework of ambidexterity. This book explores insights from the extensive body of research that has been conducted over the last few years into the issues of exploratory versus exploitative learning, and how to manage the two within the context of an ambidextrous organization. It goes beyond the usual focus on intangible concepts and ideas relating to learning and knowledge, and identifies actionable responses to contextual challenges, and how to develop an ambidextrous firm.

Accessible and practical, this significant text explains key principles, with emphasis on developing students’ understanding of organizational learning, knowledge, innovation, and ambidexterity, and combines them with real-life company examples to illustrate the practical application, utility, and limitations of concepts and theories. For students of strategic management, organizational behaviour and knowledge management this is essential reading.

Selected Contents: Part 1: An Introductory Overview 1. Organizations, Strategic Management, and Organizational Learning Part 2: Learning, Knowledge and Innovation 2. Organizational Learning: The Concept and Process 3. Organization Learning: Routines, Strategic Management, and Value Creation 4. Learning and Knowledge 5. Knowledge, Innovation and Adaptation Part 3: The Tensions and Tradeoffs of Exploration and Exploitation 6. Exploration and Exploitation Approaches to Organizational Learning 7. Managing the Search for Knowledge in Multidimensional Space Part 4: The Ambidexterous Organization 8. Combining Exploration and Exploitation 9. Developing an Ambidexterous Organization

Uncertainty and the Need to Rethink Management after the Collapse of Investment Capitalism Ralph D. Stacey, University of Hertfordshire, UK

Approaches to leadership and management are still dominated by prescriptions – usually claimed as scientific – for top executives to choose the future direction of their organization.

The global financial recession and the collapse of investment capitalism (surely not planned by anyone) make it quite clear that top executives are simply not able to choose future directions. Despite this, current management literature mostly continues to avoid the obvious – management’s inability to predict or control what will happen in the future. The key question now must be how we are to think about management if we take the uncertainty of organizational life seriously.

Ralph Stacey has turned to the sciences of uncertainty and complexity to develop an understanding of leadership and management as the ordinary politics of daily organizational life. In presenting organizations as a series of complex responsive processes, Stacey’s new book helps us to see organizational reality for what it actually is – human beings engaged in many, many local conversational interactions and power relations in which they negotiate their ideologically based choices.

Organizational continuity and change emerge unpredictably, rather than as a result of any overall plan.

This is a radically different picture from the one painted by most of the management literature, which explains ’organizational continuity and change’ as the realization of the global plans and choices of a few powerful executives within an organization.

Providing a new foundation for understanding complexity and management, this important book is required reading for managers and leaders wanting to understand the reality of complexity in organizations, including those engaged in postgraduate studies in leadership, organizational behaviour and change management.

2009: 246 x 174: 264pp Hb: 978-0-415-55646-0: £100.00 Pb: 978-0-415-55647-7: £31.99 eBook: 978-0-203-86365-7 For more information, visit: www.routledge.com/9780415556477

Edited by David Boje, New Mexico State University, USA, and Bernard Burnes and John Hassard, both at University of Manchester, UK ‘This book provides a sorely needed overview of the contemporary areas and topics linked to Organizational Change.’ - Suzanne Benn, Macquarie University, Australia Organizations change. They grow, they adapt, they evolve. The effects of organizational change are important, varied and complex and analyzing and understanding them is vital for students, academics and researchers in all business schools.

The Routledge Companion to Organizational Change offers a comprehensive and authoritative overview of the field. The volume brings together the very best contributors not only from the field of organizational change, but also from adjacent fields, such as strategy and leadership. These contributors offer fresh and challenging insights to the mainstream themes of this discipline.

Surveying the state of the discipline and introducing new, cutting-edge themes, this book is a valuable reference source for students and academics in this area.

Selected Contents: Introduction: A Chronology of the Development of Organizational Change David Boje, Bernard Burnes and John Hassard Part 1: Planned Change and OD: Origins, Developments, Challenges and Controversies Alan McKinlay, David Bargal, Bernard Burnes, David Coghlan, Bill Cooke, Cliff Oswick, Chris Rees, Ed Schein and Dick Woodman Part 2: Processual, Emergent and Complexity Approaches to Change: Origins, Developments, Challenges and Controversies Patrick Dawson, Ralph Stacey, David Wilson, Ken Baskin, Hugo Letiche, Michael Lissack, Doug Samuelson and Theodore Taptiklis Part 3: Perspectives on Change: Stakeholders, Consultants, Theorists and Society Richard Badham, George Cairns, Ed Clark, Miguel Pina e Cunha, Peter Clark, Stewart Clegg, David Grant, Royston Greenwood, Ann Langley, Bev Metcalfe, Carl Rhodes, Andre Spicer, Ralph Stable and John Storey Part 4: Change in Practice: Organizations, Industries, Sectors and Countries Classifying and Operationalising Approaches to Change Steve Ackroyd , Dave Buchanan, Rune Todnem By, Raymond Caldwell, Colin Carnall, Dave Collins, Helga Drummond, Igor Filatotchev, Slawomir Magala, Stella Minahan, Steve Procter, Julian Randall, Julie Wolfram Cox and Melanie Bryant Part 5: Key Issues, Themes and Controversies Nic Beech, Rob McIntosh, Emma Bell, Simon Down, Karin Garrety, Richard Badham, Steve Fineman, Phil Hancock, Mary Ann Hazen, Mary Jo Hatch, Kate Kearins, Sue Benn, Raza Mir, Scott Taylor, Robyn Thomas and Maxim Voronov Part 6: The Future: Challenges and Responses Tom Cummings, Andrew Pettigrew, Noel Tichy and Warren Bennis March 2011: 246 x 174: 608pp Hb: 978-0-415-55645-3: £125.00 For more information, visit: www.routledge.com/9780415556453

February 2011: 234 x 156: 224pp Hb: 978-0-415-40310-8: £95.00 Pb: 978-0-415-40311-5: £28.99 For more information, visit: www.routledge.com/9780415403115

Complimentary Exam Copy

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New in Paperback

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Or gan i z ati on al Behav i o u r

Forthcoming

Textbook • 2nd Edition

Forthcoming

The Routledge Companion to Organizational Transformation

Leadership in Organizations

Metaphors We Lead By

Ashley Braganza, Brunel University, UK and Colin Ashurst, University of Durham, UK

Current Issues and Key Trends Edited by John Storey, The Open University, UK

Edited by Mats Alvesson, Lund University, Sweden and André Spicer, University of Warwick, UK

Business transformation is emerging as a major challenge for organizations around the world in all sectors of the economy. With failure rates of over 70%, a major problem that business leaders and managers face is that transformation programmes often become invisible in the organization.

This is a developing area of academic interest and The Routledge Companion to Organizational Transformation communicates key ideas and helps shape future developments in research, teaching and practice. With contributions from a wide range of leading academics, this volume offers a multi-disciplinary perspective on business transformation, as well as providing case studies for transformation initiatives and discussing potential trajectories of the field.

Under the rigorous editorship of Braganza and Ashurst, this reference tool will be appreciated by all those students, researchers and lecturers with an interest in organizational change, business strategy and organizational behaviour and will also be a great source for those involved with the field of information systems.

Selected Contents: Part 1: Introduction 1. Theories of Change and Critiques: The Need for a New Approach 2. Introduction to Organizational Transformation Part 2: Drivers of Change and Transformation 3. Mega Trends (Macro Level Variables) 4. The Competitive Environment 5. Social Trends Part 3: Strategy for Change 6. Establishing the Rationale and Vision and Setting Priorities 7. Degrees of Change: Local/Organizational Part 4: Components of Change 8. Culture Part 5: Mechanics of Change 9. Process of Change 10. Approaches to Change 11. Managing Change Initiatives 12. Finance of Change 13. Results of Change Part 6: People and Change 14. Leading Change 15. The Change Team 16. Sustainable Change Part 7: Building the Change Capability of the Organization 17. Executive Sponsorship Part 8: Succeeding with Change 18. Key Principles 19. Theory into Practice 20. Looking to the Future February 2011: 246 x 174: 608pp Hb: 978-0-415-57586-7: £125.00

related journal

For more information, visit: www.routledge.com/9780415575867

The Academy of Management Annals Editors: James P. Walsh, University of Michigan, USA and Arthur P. Brief, University of Utah, USA www.tandf.co.uk/journals/rama

Praise for the previous edition:

’Leadership in Organizations is a particularly thoughtprovoking book... Storey and his collaborators have performed a valuable service by providing us with a more practical route through what often seems like an almost impenetrable forest of leadership scholarship and debates.’ - The Journal of Industrial Relations

’A useful, well-written, well-edited and thoughtprovoking book.’ - Human Resource Management Journal Leadership has proven a tricky beast to pin down and the subject has been approached from a variety of perspectives over the years. The beauty of this textbook lies in its role as an illustrative guide though the wilds of an elusive discipline.

Understanding Leadership in the Real World

We live in a leadership obsessed society. The result is that we assume nearly any social or economic ill can be mended through better leadership. This commitment to leadership is sometimes followed by hero worshipping, wishful thinking and misplaced hope.

Seeking to understand the faith we place in leadership, the authors draw on a number of in-depth studies of managers trying to ’do’ leadership. Six metaphors for the leader are presented: as gardener, cosy-crafter, saint, cyborg, commander and bully. Some of these offer unexpected insights into how leadership does and does not work. The book sheds light on a varied, often contradictory and sometimes darker, side of leadership.

Cutting through the management-speak drenched current literature on leadership, Understanding Leadership presents an enlightening understanding of an important topic which will be useful reading for students and researchers, as well as the thinking manager.

October 2010: 234 x 156: 208pp Hb: 978-0-415-56844-9: £90.00 Pb: 978-0-415-56845-6: £25.99

This second edition of Leadership in Organizations: Current Issues and Key Trends offers a balanced combination of theory and practice to provide an up-to-date account of this multi-faceted topic. Looking at the international and comparative aspects of leadership, Storey also discusses new modes of leadership that will be required to steer organizations to success in a recessive environment. Topics include:

For more information, visit: www.routledge.com/9780415568456

• changing theories of leadership

• leadership development in public sector organizations

What do managers need to do to strengthen their capacity to lead wisely and creatively in the 21st century? How can executive’s best envision and implement initiatives that matter? It is clear that today’s leaders need to:

• followership and distributed leadership

• reflect

• leadership development in multi-national firms.

• gain perspective

With improved pedagogical features, this new edition is the ideal text for students of leadership studies, as well as practitioners looking to enhance their leadership skills.

• aspire to exceptionally exciting possibilities

• strategy and leadership • ethics and leadership

List of Contributors: Beverly Alimo-Metcalfe.

Juliette Alimo-Metcalfe. Elena P. Antonacopoulou.

Catherine Bailey. Nigel Bennett. Regina F. Bento.

Ingmar Björkman. David Butcher. Martin Clarke.

Paul Evans. Wendy Hirsh. Iain Mangham. Graham Mole.

Rob Paton. Geoff Peters. Vladimir Pucik. Graeme Salaman.

Adam Smale. John Storey. Jane Sturges. William Tate.

Scott Taylor.

August 2010: 246 x 174: 304pp Hb: 978-0-415-55705-4: £100.00 Pb: 978-0-415-55706-1: £32.99 For more information, visit: www.routledge.com/9780415557061

Browse and order online: www.routledge.com/business

New

Leadership Insight Nancy J. Adler, McGill University, Canada

• inspire others.

Based on these four fundamental leadership capacities, and drawing from a range of artistic traditions, Nancy J. Adler has created a Leadership Insight journal.

Combining paintings, insights from world leaders, reflective questions, and most importantly, blank pages, the journal is designed to draw managers away from their often frenzied lives and to return them to a deeper dialectic with their influence, and potential influence, on the world. By reintroducing a daily practice of reflection, the journal offers leaders the quiet and contemplation it takes to be wise.

May 2010: 246 x 246: 184pp Pb: 978-0-415-87762-6: £29.99 For more information, visit: www.routledge.com/9780415877626

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Demystifying Business Celebrity Eric Guthey, Copenhagen Business School, Denmark, Timothy Clark, University of Durham, UK and Brad Jackson, University of Auckland, New Zealand

Business celebrities such as Bill Gates, Richard Branson and Rupert Murdoch are among the most widely recognised, admired and sometimes even vilified individuals in the world.

Like their celebrity peers from the entertainment, sports, arts and political worlds, business celebrities exert an influence that is pervasive, but difficult to assess, evaluate and explain.

Business celebrities have been around for as long as big business itself, but this is the first book to provide a systematic exploration of how they are constructed and why they exist. Business celebrities include entrepreneurs, CEOs, and management gurus. The book argues that these individuals are not self-made, but rather are created by a process of widespread media exposure to the point that their actions, personalities and even private lives function symbolically to represent significant dynamics and tensions prevalent in the contemporary business environment.

Demystifying Business Celebrity raises questions about the impact and significance of the production of celebrity upon our understanding of, and our ability to promote the practice of leadership in an enlightened manner. The book will prove a useful addition to the enlightened business student’s bookshelf and will be informative reading for all those with an interest in business and management.

Selected Contents: 1. Introduction: Why Demystifying Business Celebrities Matters 2. Business Celebrities and the Celebrity Business 3. Management Gurus as Management Fashion Celebrities 4. The Many Faces of Business Celebrity 5. Open Season: The Celebrity CEO Backlash 6. The Celebrification of Heroic Leadership 7. The Production of Business Celebrities and the Production of Leadership 2009: 216 x 138: 192pp Hb: 978-0-415-32781-7: £85.00 Pb: 978-0-415-32782-4: £24.99 eBook: 978-0-203-39069-6 For more information, visit: www.routledge.com/9780415327824

The Last Male Bastion

New

Gender and the CEO Suite in America’s Public Companies

Computational Analysis of Firms’ Organization and Strategic Behaviour

Douglas M. Branson, University of Pittsburgh, USA

The Last Male Bastion is the first systematic approach to the subject why, proportionately, so few women occupy seats of power in today’s public companies. The book examines • a well-defined group (not random) • defined by the single most important criteria, success • with success defined in one and only one way, as promotion to CEO of a Fortune 500 corporation.

The book examines carefully the careers and experiences of 19 women who actually have ’made it,’ female CEOs who have been (beyond peradventure) successful.

2009: 234 x 156: 288pp Hb: 978-0-415-87295-9: £55.99 Pb: 978-0-415-87296-6: £29.99 eBook: 978-0-203-86566-8 For more information, visit: www.routledge.com/9780415872966

New

Wisdom and Management in the Knowledge Economy David Rooney, Bernard McKenna and Peter Liesch, all at University of Queensland, Australia Series: Routledge Research in Strategic Management This book reinvigorates the use of wisdom in management and work practice, promoting it as an important research topic and demonstrating how it can be applied across a number of important management areas such as knowledge innovation and strategy.

Selected Contents: 1. Wise Business in a Knowledge Society 2. What is Wisdom 3. Where did Talk of it Go? 4. Change, Ephemerality, and Fads 5. Knowledge, Innovation and Creativity 6. Human Resource Management 7. Public Administration 8. Strategy and Business Policy 9. International Business 10. Communication Management 11. Intellectual Leadership and the Wise Leader 12. Management Education 13. Wisdom Problematics and Limitations February 2010: 234 x 156: 274pp Hb: 978-0-415-44573-3: £70.00 For more information, visit: www.routledge.com/9780415445733

Edoardo Mollona, University of Bologna, Italy Series: Routledge Research in Strategic Management This book addresses possible applications of computer simulation to theory building in management and organizational theory. The key hypothesis is that modelling and computer simulation provide an environment to develop, test and articulate theoretical propositions. In general, computer simulation provides an experimental environment where researchers are able to play with symbolic representations of phenomena by modifying the model’s structure and activating or deactivating model’s parameters. This environment allows to both generating hypotheses to ex post explain observed phenomena or to ex ante generate distributions of unrealized events thereby envisioning areas for further empirical investigations.

Under a methodological perspective, the volume investigates logics and techniques to design a research strategy grounded on computer simulation. In particular, the articles in the book concentrate on two different techniques, and philosophies, to set up a simulation study: System Dynamics, which is grounded on differential equations and feedback theory, and agent-based modeling. The book describes how computer simulation helps to look into research issues typical to strategic management and organizational theory. In this respect, such themes as firms’ diversification strategies, competitive strategy, rivalry and the impact of role dynamics on organizational performances are explored through the lenses of computer simulation models.

Selected Contents: Part 1: Why and How Using Computer Simulation for Theory Development in Social Sciences 1. The Use of Computer Simulation in Strategy and Organization Research Mollona, E. 2. Computational Modelling and Social Theory: The Dangers of Numerical Representation Edmonds, B. 3. Devices for Theory Development: Why Using Computer Simulation if Mathematical Analysis is Available Fioresi, R. and E. Mollona.

4. Mix, Chain and Replicate: Methodologies for Agent-Based Modelling of Social Systems Hales, D. Part 2: Computer Simulation for Theory Development in Strategy and Organization Theory 5. The Dynamics of Firm Growth and Resource Sharing in Corporate Diversification Gary, S. 6. Revisiting Porter’s Generic Strategies for Competitive Environments using System Dynamics Kunc, M. 7. Rivalry and Learning among Clustered and Isolated Firms Boari, C., Fioretti, G. and Odorici, V. 8. Organization and Strategy in Banks Cappellini, A. and A. Raimondi. 9. Changing Roles in Organizations: An Agent-Based Approach Lamieri, M. and D. Mangalagiu 10. Rationality Meets the Tribe: Recent Models of Cultural Group Selection Hales, D. Part 3: How to Build Agent-Based Computer Models of Firms 11. An Agent-Based Methodological Framework to Simulate Organizations or the Quest for the Enterprise: jES and jESOF, Java Enterprise Simulator and Java Enterprise Simulator Open Foundation Terna, P. 12. From Petri Nets to ABM: The Analysis of the Enterprise’s Process to Model the Firm Ferraris, G. May 2010: 234 x 156: 353pp Hb: 978-0-415-47602-7: £80.00 eBook: 978-0-203-85009-1 For more information, visit: www.routledge.com/9780415476027

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Industrial Relations in Education

Routledge Research in Employment Relations

Transforming the School Workforce

Series edited by: Edmund Heery and Richard Delbridge, both at Cardiff University, UK

Bob Carter and Howard Stevenson, both at University of Leicester, UK

Aspects of the employment relationship are central to numerous courses both at undergraduate and postgraduate level. Drawing on insights from industrial relations, human resource management and industrial sociology, this series provides an alternative source of research-based materials reviewing key developments in employment research.

Series: Routledge Studies in Employment and Work Relations in Context Interdisciplinary in approach and drawing not only on education research but also from the fields of industrial sociology, management studies and labour process theory, Industrial Relations in Education attempts to understand the reform agenda in relation to teachers, their professional identities and their experience of work by drawing on critical perspectives that seek to challenge orthodox policy discourses relating to remodelling.

Selected Contents: Acknowledgements 1. Teachers’ Work and Teacher Unions: The Global Context 2. Transforming the School Workforce in England: The Road to Remodelling 3. Research Methods: Processes, Issues and Implications 4. Setting the Agenda: The Emergence and Significance of ’Social Partnership’ at the National Level 5. Industrial Relations in Transition: The Changing Role of Local Authorities 6. Transforming the Primary School Workforce 7. Workforce Remodelling in Secondary Schools: Towards Extended, Accountable Management 8. Workforce Remodelling: Transforming Teaching? 9. Industrial Relations and Trade Union Renewal, Rapprochement or Resistance.

Appendix. References. Index 2009: 234 x 156: 190pp Hb: 978-0-415-41454-8: £70.00 For more information, visit: www.routledge.com/9780415414548

New

Ethical Socialism and the Trade Unions Allan Flanders and the Reform of British Industrial Relations John Kelly, Birkbeck University, UK The history of the field of industrial relations and the history of social democracy are intimately connected, through the events of the Cold War and the activities of key individuals such as Allan Flanders, one of the central figures in the creation of the field of industrial relations in Britain.

Selected Contents: 1. Introduction: Industrial Relations and Social Democratic Politics 2. Revolutionary Ethical Socialism in Interwar Germany 3. Revolutionary Socialism in a Cold Climate 1932-1939 4. Trade Unions under Planned Capitalism 1939-1946 5. Democratic Socialism in the Cold War 1946-1951 6. The Recuperation of Ethical Socialism 1951-1959 7. Ethical Socialism and Industrial Relations Reform 1959-1973 8. The Limits and Failings of Industrial Relations Reform 9. Conclusions: Allan Flanders, Ethical Socialism and the Reform of British Industrial Relations. Epilogue: Industrial Relations Reform and Social Democratic Politics after Flanders April 2010: 234 x 156: 258pp Hb: 978-0-415-87848-7: £70.00 eBook: 978-0-203-84942-2 For more information, visit: www.routledge.com/9780415878487

related journals

Forthcoming

Journal of Change Management Editor: Rune Todnem By, Queen Margaret University, Edinburgh, UK www.tandf.co.uk/journals/rjcm

Journal of Management, Spirituality & Religion Editor-in-Chief: Robert A. Giacalone, Temple University, USA www.tandf.co.uk/journals/rmsr

Journal of Risk Research Editor-in-Chief: Ragnar E. Löfstedt, King’s College London, UK

Trade Unions and Workplace Training International Perspectives Edited by Richard Cooney, Monash University, Australia and Mark Stuart, University of Leeds, UK This book examines contemporary trade union approaches to vocational education, workplace training and skill development. It explores the role that unions have played in the reform of vocational education and training systems; the nature of union involvement in consultative mechanisms at a national and industry level; the nature of union involvement in skill formation at the workplace, and the development of mechanisms for the articulation of employee voice in the design, delivery and assessment of vocational training.

Selected Contents: 1. Trade Unions and Vocational Training in Theory and Practice 2. From Spearholders to Stakeholders: The Emerging Role of Unions in the UK Learning and Skills System 3. Employee Voice, Workplace Training and Employability in Britain 4. Towards a Modern VET System: The Experience of Unions in Australia 5. Trade Unions and Workplace Training in Australia 6. The Place of Intermediate-Level Institutions in a Decentralised Industrial Relations System: A Canadian Perspective in the Field of Training 7. Trade Unions and Workplace Training in France 8. Trade Unions and Workplace Training in Germany 9. Trade Union Involvement in Learning Policy and Practice in Norway 10. Australian Trade Union Views of Lifelong Learning and the World of Work 11. Developing Learning Partnerships as a Response to Restructuring: Innovation Across the European Union 12. The Dynamics of Regulation, Innovation and ‘New’ Trade Union Solidarities around Training and Learning August 2010: 234 x 156: 288pp Hb: 978-0-415-44334-0: £65.00 For more information, visit: www.routledge.com/9780415443340

www.tandf.co.uk/journals/rjrr

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Forthcoming

European Works Councils and Industrial Relations An Institution in Process Jeremy Waddington, University of Manchester, UK The creation of European Works Councils is arguably the most important measure taken in global industrial relations in recent years. Adopted with the primary goal of facilitating European-level workers’ participation in information-sharing and consultation in multinational companies, EWCs have also been central to a wide-ranging process of institution-building at the European level. European Works Councils charts the growth in the number of EWCs and the development of practices associated with EWCs between 1994, when legislation on EWCs was adopted, and 2009, when the initial legislation was amended. Drawing on original, large-scale, survey data, the book shows that the quality of information and consultation is generally poor, thus bringing into question the soft touch legislative approach to employee participation of the European Commission.

The reforms implemented within trade union organizations to accommodate the development of EWCs are explored, together with the initiatives taken to extend the role of EWCs beyond information and consultation to incorporate negotiation. Articulation between EWCs and trade union organizations is shown to be integral to EWCs as institutions of information and consultation, and as a means to influence managerial decision-making. Similarly, the development of EWCs is shown to be a process contested by employers’ organizations and managers on the one hand and labour organizations on the other. The character of this contestation ensures that the category ‘EWC’ includes a wide range of institutional forms and practices.

Selected Contents: 1. Setting the Scene 2. The Articulation Activities of European Industry Federations 3. EWC Agreements: The Impact of the Directive on Coverage, Barriers and Content 4. Information, Consultation and Company Restructuring: Views on the Core EWC Agenda 5. EWC Infrastructure: Articulation in the Context of Communication, Training and Collective Identity 6. Beyond the Formal Information and Consultation Agenda 7. From Review to Recast: Contesting the Revision of the Directive 8. Conclusion: Towards a Transnational Industrial Relations Institution August 2010: 234 x 156: 256pp Hb: 978-0-415-87390-1: £80.00 For more information, visit: www.routledge.com/9780415873901

Routledge Studies in Management, Organizations and Society Routledge Studies in Management, Organizations and Society represents innovative work grounded in new realities, addressing issues crucial to an understanding of the contemporary world. This is the world of organized societies , where boundaries between formal and informal, public and private, local and global organizations have been displaced or vanished along with other nineteenth century dichotomies and oppositions.

Management, apart from becoming a specialised profession for a growing number of people is an everyday activity for most members of modern societies. Routledge Studies in Management, Organizations and Society will address these contemporary dynamics of transformation in a manner that transcends disciplinary boundaries, with work which will appeal to researchers, students and practitioners alike.

Forthcoming

Style Differences in Cognition, Learning, and Management Theory, Research, and Practice Edited by Stephen Rayner, University of Gloucestershire, UK and Eva Cools, Vlerick Leuven, Gent Management School, Belgium This book aims to mark fifteen years of contributions to the field of style research in cognition and learning presented at the annual conference of the European Learning Styles Information Network. The style field is a multidisciplinary, global community made up of researchers in several domains of knowledge including education, psychology, business, computer science, information systems, management, human resources and other related fields.

The book will be relevant for readers who are interested in differences in thinking and learning, covering a wide range of style-related themes with appeal to readers seeking an international and interdisciplinary perspective.

Interested practitioners will include professionals working in the areas of HR Management, Organizational Learning, Business Management and all phases of Education. The application of style differences, for example, impacts widely upon work and human performance in areas of policy-making, team-management and project development (sports, social agency, and medicine). New or alternative research paradigms facilitating revision and consensus in the field of style differences are presented. The aim of integrating research and practice is developed to achieve consensual theory for style differences in human performance.

Style Differences in Cognition, Learning, and Management is a timely and field-defining volume that will change the way academics and practitioners across international and disciplinary boundaries think and talk about the field of learning style and its implications for human achievement.

Selected Contents: 1. Setting the Scene: The Journey toward a Paradigm Shift Stephen Rayner and Eva Cools Part 1: The Theory of Style Differences 2. Determining Cognitive Styles: Historical Perspectives and Directions for Further Research Valentyna Moskvina and Maria Kozhevnikov 3. Basic Psychometrics for Model Building and the Validation of Cognitive Style John Roodenburg and Esther M. Roodenburg 4. The Theory of Mental Self-Government Grows Up: Where Has it Led the Field After 21 Years? Li-Fang Zhang and Weiqiao Fan 5. The Learning Flexibility Index: Assessing Contextual Flexibility in Learning Style Garima Sharma and David A. Kolb 6. Further Understanding Learning in Higher Education: A Systematic Review on Longitudinal Research Using Vermunt’s Learning Pattern Model Gert Vanhournout, Vincent Donche, David Gijbels and Peter Van Petegem Part 2: Personal Diversity: Style Differences in Thinking, Learning, and Knowledge Acquisition 7. Assessing the Distribution of Learning and Adaptive Styles in an MBA Program Richard E. Boyatzis and Charalampos Mainemelis 8. Kolb’s Learning Styles and Approaches to Learning Through the Use of Students’ Critical Questions Patrícia Almeida, Helena Pedrosa De Jesus and Mike Watts 9. Relating Knowledge Structures to Learning Styles and University Teaching Ian M. Kinchin 10. Illustrating a Complementary Paradigm for Styles Research: From a Third-Person to a Second-Person Perspective Melodie Rosenfeld and Sherman Rosenfeld 11. Teaching Secondary Teachers about Style: Should We Do It? Elizabeth R. Peterson, Sarah S. Carne and Sarah J. Freear 12. Patterns in Student Learning and Teacher Learning: Similarities and Differences Jan D. Vermunt 13. Enhancing Feedback Practice: A Personal Learning Styles Pedagogy Approach Carol Evans and Michael Waring Part 3: Personal Diversity: Style Differences in Life-Long Learning and Workplace Contexts 14. Learning Styles and Personal Pedagogy in the Virtual Worlds of Learning Glenn Hardaker, Annie Jeffery and A’ishah A. Sabki 15. Cultures of Learning: Cultures of Style Zarina M. Charlesworth 16. Personalizing Web Environments on Cognitive Style: The Effect on Users’ Performance Nikos Tsianos, Panagiotis Germanakos, Zacharias Lekkas and Costas Mourlas 17. Improving Business Education for the 21st Century: The Role of Cognitive Styles Kristin Backhaus 18. Learning-Styles-Based Differentiating Instruction for At-Risk Students: Rationale, Research Documentation, Assessment Tools, and Alternative Approaches Rita Dunn and Andrea Honigsfeld 19. Style Theory into Practice in the Secondary School: Inclusive Classrooms for Vulnerable Learners Tilly Mortimore Part 4: Summing Up: The Journey Continues...

20. Researching Style: More of the Same or Moving Forward? Eva Cools and Stephen Rayner August 2010: 234 x 156: 264pp Hb: 978-0-415-80199-7: £60.00 For more information, visit: www.routledge.com/9780415801997

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New

Forthcoming

Forthcoming

Visual Culture in Organizations

Gossip and Organizations

Imagining Business

Theory and Cases

Kathryn Waddington, City University, London, UK and Grant Michelson, University of Sydney, Australia

Performative Imagery in Organizations

Alexander Styhre, Chalmers University of Technology, Sweden ’In this excellent book, Styhre displays an impressive depth of knowledge while developing new and exciting epistemological pathways in relation to visual culture. This is not only an important book for business administrators and organizational theorists, but for all of us living in a connected world. This is simply one of the best books of its kind in the field.’ – Mats Edenius, Uppsala University, Sweden Vision and visuality are two concepts widely discussed and debated in philosophy and social science literature.

Some authors even suggest that the entire Western intellectual tradition is strongly shaped by the paradigm of vision; the inspection and analysis of specimens collected from social reality are regarded as the only legitimate source of truth. However, in organizations, a variety of visual practices are employed for science-based innovation in for instance the pharmaceutical industry and in architect work. Such visual practices include the use of various technoscientific machinery and tools to more mundane uses of full-scale models and photos in architect work. In comparison to the various linguistic perspectives on organizations, vision and visuality remain surprisingly little theorized and examined in the organization literature.

Visual Culture in Organizations offers an introduction to the literature on vision and visuality that is relevant to organizational theory (comparing and contrasting it to the well-documented area of linguistic theory in organizations), proposing a theoretical framework for visual culture in organizations, and providing empirical illustrations to the theoretical framework. The book shows that visual practices are a central procedure in the day-to-day routines of organizations and are long overdue for close examination.

Selected Contents: Part 1: Epistemologies of Vision 1. Introduction: From the Lexical to the Visual 2. The Visual Turn in Social Science and Organization Theory Part 2: Practices of Seeing 3. Vision and Visualization in Science-Based Innovation Work 4. Vision and Visualization in Architecture Work Part 3: Concluding Remarks 5. The Primacy of Vision and Its Implication for Organization Theory.

Bibliography. Index May 2010: 234 x 156: 264pp Hb: 978-0-415-87190-7: £70.00 eBook: 978-0-203-84868-5 For more information, visit: www.routledge.com/9780415871907

Forthcoming

Identity, Feeling and Sociality at Work Affective Organizing David Grant, University of Sydney, Australia, Rick Iedema, University of New South Wales, Australia, and Carl Rhodes and Hermine Scheeres, both at University of Technology, Australia December 2010: 234 x 156: 288pp Hb: 978-0-415-45194-9: £75.00 For more information, visit: www.routledge.com/9780415451949

Exciting and innovative, this book provides readers with an important analysis of the latent and informal aspects of organizational discourse on which, until now, no serious research has been carried out.

Selected Contents: 1. Introduction 2. Organizing Gossip 3. Gossip, Taboo and Ethics 4. Gossip and Identity 5. Gossip and Emotion 6. The Management of Gossip? 7. The Politics of Gossip 8. Conclusion and Reflections November 2010: 234 x 156: 288pp Hb: 978-0-415-41785-3: £65.00 For more information, visit: www.routledge.com/9780415417853

Forthcoming

Storytelling and Antenarrative in Organizations Edited by David M. Boje, New Mexico State University, USA Pioneering thinker in organizational communication David Boje here compiles a collection of new essays on the theme of ‘antenarrative,’ or non-linear narrative, as applied to organizations and business, bringing together different approaches and philosophical interpretations of the concept. The essays combine a strong theoretical background with empirical cases as diverse as Wal-mart, information systems, and Nordic banking.

Organization and management studies have overwhelmingly focused to date on rational narrative structures with beginnings, middles, and ends, where narrative has proved to be a handy concept in qualitative studies – such as in the analysis of interviews or in understanding an organization’s history and identity. Far less attention is given however to the more spontaneous and ‘non-staged’ storytelling that occurs in organizations. The collective and joint storytelling of everyday conversations and interactions in business is less well understood, but is arguably vital to an organization’s dynamics and ability to cope with change.

Selected Contents: 1. Introduction to Antenarrative and Storytelling Organizations David Boje Part 1: Individual and Group Antenarratives 2. Antenarrative and Complexity Modeling David Tobey 3. Antenarratives of Negotiated Diversity Jawad Syed 4. Antenarratives of Expatriate Journeys Carolyn Gardner 5. Antenarrative and Tesseracts in teaching Math Education Diane Watson Part 2: Organization Antenarratives 6. Founding Storytelling and Antenarratives in Wal-Mart David Boje and David Tobey 7. Antenarratives of Enron Grace Ann Rosile and David Boje 8. Living Story and Antenarrative in Organization Accidents Jo Tyler 9. Antenarratives and Information Systems Darren Dalcher 10. Strategy as an Antenarrative Futuristics Yue Cai Part 3: Antenarratives and Organization Change 11. Antenarratives in Narrative Domes Steve King 12. Antenarratives and Organization Change Maurice Yolles 13. Antenarratives of Change and Innovation in Mexico Project Enrique Campos-López Part 4: National and Globalizing Antenarratives 14. National and Supranational Antenarratives of Nordic Banking (TBD) 15. Globalization Antenarratives David Boje 16. Globalizing Antenarratives of 2008 Banking and Mortgage Rescue Bill Smith September 2010: 234 x 156: 240pp Hb: 978-0-415-87391-8: £70.00 For more information, visit: www.routledge.com/9780415873918

Browse and order online: www.routledge.com/business

Edited by Paolo Quattrone, Christ Church, Oxford University, UK, Nigel Thrift, University of Warwick, Chris McLean, University of Manchester, UK and Francois-Regis Puyou, Audencia, Nantes Management School, France The modern business relies extensively upon myriad images and pictorial representations such as budgets, schedules, reports, graphs, and organizational charts.

Visual images play such an integral role in the process of organizing that many modern managers have come to take them for granted. This book provides a new disciplinary space in which to experiment and capture the significant role that images and other forms of engagements play in the performance of the organizational activities that make business possible.

Images are often seen as simple representations of what happens in organisations: thus financial reports are believed to enable readers to see the ‘true and fair view’ of a firm’s financial transactions. Contributions to this volume challenge this orthodox view to explore how images in business, organizing and organizations are ’performative’ rather than simply representational, viewed in a static and rigid form. Imagining Business addresses the question of how we visualise organizations and their activities as an important aspect of managerial work, focusing on practices and performances, organizing and ordering, and media and technologies.

Moreover, it aims to provide a focal point for the growing collection of studies that explore how various business artefacts draw on the power of the visual to enable various forms of organizing and organizations in diverse contexts.

Selected Contents: Introduction: Imagining Business: Why Now? McLean, Puyou, Quattrone and Thrift 1. Interdisciplinary Studies on the Visual: The Cognitive Power of Images Barbara Stafford Section 1: Performing Markets 2. Making Things the Same: Gases, Emission Rights and the Politics of Carbon Markets Donald MacKenzie 3. Visualization and Opportunity in Quantitative Finance Daniel Beunza 4. Placing Markets: Simulating Space in the Xeno-Economy Steve Brown, Angus Cameron, Geoff Lightfoot and Simon Lilley Section 2: Narratives, Organizing and Ordering 5. ’A picture tells more than a thousand words’: Losing the Plot in the Era of the Image Yiannis Gabriel 6. Learning not to See: How Oligopticons Work Geoff Bowker 7. Passion in Action: An Analysis of Translation and Treason François Cooren and Consuelo Vasquez 8. Films, Narrative and Imagining Business Barbara Czarniawska Section 3: Technologies, Media and Business Visions 9. Imagining Technology in Organizational Knowledge: Entities, Webs, and Mangles Wanda Orlikowski, Susan Scott 10. Process Flowcharts: Arcane and Artistic Visual Mediators of ERP Implementation Alan Lowe and Joanne Locke 11. Icon, Iconography, Iconology: Visual Branding and the Case of the Bowler Hat Jane Davison 12. How to make Firms with Plans: Business Plan Guidebooks and Their (theory of) Performativity Martin Giraudeau.

Conclusion: Imagining Business as a New Disciplinary Space for Science and Technology Studies Mike Lynch October 2010: 234 x 156: 240pp Hb: 978-0-415-88064-0: £70.00 For more information, visit: www.routledge.com/9780415880640

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Destructive Organizational Communication

New 2nd Edition

Intercultural Communication An Advanced Resource Book for Students

Processes, Consequences, and Constructive Ways of Organizing

Adrian Holliday, John Kullman and Martin Hyde, all at Canterbury Christchurch University, UK

Edited by Pamela Lutgen-Sandvik and Beverly Davenport Sypher

Series: Routledge Applied Linguistics

Series: Routledge Communication Series

The second edition of Intercultural Communication: • updates key theories of intercultural communication • explores the ways in which people communicate within and across social groups around three themes. These include identity, othering, and representation - which are developed through the book’s three sections

• contains new examples from business, healthcare, law and education • presents an updated and expanded set of influential readings including James Paul Gee, James Lantolf, Les Back, Richard Dyer, Jacques Derrida and B Kumaravadivelu, with new critical perspectives from outside Europe and North America.

June 2010: 246 x 174: 320pp Hb: 978-0-415-48941-6: £75.00 Pb: 978-0-415-48942-3: £22.99 For more information, visit: www.routledge.com/9780415489423

New

Communication and Organizational Knowledge Contemporary Issues for Theory and Practice Edited by Heather E. Canary and Robert D. McPhee Series: Routledge Communication Series

This book provides an overview of communication-centered theory and research regarding organizational knowledge and learning. It brings the work of scholars in communication, management, information technology, and other disciplines together in a coherent volume that represents existing research and theory on communication-related knowledge work. Chapters address what constitutes knowledge, how knowledge functions within and across organizations, and how organizational members develop and manage knowledge for organizational purposes. The book also provides a forum for these scholars to pose directions for future research and theorizing. It will serve as a reference tool for scholars and practitioners to identify and understand communicative features of organizational knowledge processes.

This volume provides an in-depth consideration of destructive communication in organizations – including workplace bullying, racism, stress, and harassment. It brings together communication scholars from theoretical and applied perspectives to assess current understandings, explore ways to integrate theory and practice, identify areas for change, and outline a research agenda for the coming decade.

2009: 234 x 156: 424pp Hb: 978-0-415-98993-0: £95.00 Pb: 978-0-415-98994-7: £24.99 eBook: 978-0-203-92855-4 For more information, visit: www.routledge.com/9780415989947

Building Theories of Organization The Constitutive Role of Communication

Forthcoming

Social Psychology and Organizations Edited by David De Cremer, Tilburg University, the Netherlands, J. Keith Murnighan, Northwestern University, Evanston, Illinois, USA and Rolf van Dick, Goethe University Frankfurt, Germany Series: Series in Organization and Management

This book will be one of the first to provide an overview of recent developments in social psychological theory as it applies to organizational issues.

It brings together outstanding scholars whose research touches the interfaces of social psychology, IO psychology and organizational behavior.

Social psychology deals with social interactions between individuals and groups. As individuals populate, run, and confuse (!) organizations, analyzing individual behavior and interpersonal interactions is critical for understanding organizational effectiveness and success, as well as individual satisfaction and well-being. The chapters in this volume address the critical topics for current and future organizational life such as prosocial and antisocial behavior, ethics, trust, creativity, diversity, stress, conflict, power and leadership and many more.

August 2010: 234 x 156: 428pp Hb: 978-1-84872-856-1: £44.95 eBook: 978-0-203-84695-7

Edited by Linda L. Putnam, University of California, Santa Barbara, USA and Anne M. Nicotera, George Mason University, USA

For more information, visit: www.routledge.com/9781848728561

Series: Routledge Communication Series

New

A Contemporary Look at Organizational Justice

This volume explores the concept of communication as it applies to organizational theory, comparing and contrasting approaches to the notion that communication constitutes organization. Chapters also examine the ways that those processes produce patterns that endure over time and that constitute the organization as a whole. This collection bridges different disciplines and serves a vital role in developing dimensions, characteristics, and relationships among concepts that address how communication constitutes organization.

2008: 234 x 156: 240pp Hb: 978-0-8058-4709-3: £90.00 Pb: 978-0-8058-4710-9: £27.99 For more information, visit: www.routledge.com/9780805847109

Multiplying Insult Times Injury Joel Brockner, Columbia University Business School, USA Series: Series in Organization and Management

This book is for scholars with an interest in the burgeoning area of theory and research on organizational justice. The ideas it describes forge connections between the justice literature and other prominent bodies of knowledge in organizational and social psychology, including those pertaining to trust, social identity, attribution theory, regulatory focus theory and cross-cultural differences in people’s beliefs and behaviors. Though intended primarily for researchers, this book is written in a very accessible way, so that informed practitioners will gain considerable value from it.

April 2010: 234 x 156: 368pp Hb: 978-1-84872-832-5: £44.95 eBook: 978-0-203-86166-0 For more information, visit: www.routledge.com/9781848728325

July 2010: 234 x 156: 312pp Hb: 978-0-415-80403-5: £70.00 Pb: 978-0-415-80404-2: £21.99 eBook: 978-0-203-87450-9 For more information, visit: www.routledge.com/9780415804042

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Textbook • 2nd Edition

Insidious Workplace Behavior

Sports Management and Administration

Edited by Jerald Greenberg

Series: Applied Psychology Series Insidious Workplace Behavior (IWB) refers to low-level, pervasive acts of deviance directed at individual or organizational targets. Because of its inherently stealthy nature, scientists have paid little attention to IWB, allowing us to know very little about it. With this book, that is now changing.

The present volume—the first to showcase this topic— presents original essays by top organizational scientists who share the most current thinking about IWB. Contributors examine, for example, the many forms that IWB takes, focusing on its antecedents, consequences, and moderators. They also highlight ways that organizational leaders can manage and constrain IWB so as to attenuate its adverse effects.

And to promote both theory and practice in IWB, contributors also discuss the special problems associated with researching IWB and strategies for overcoming them.

2003: 234 x 156: 284pp Hb: 978-0-415-27456-2: £100.00 Pb: 978-0-415-27457-9: £39.99 eBook: 978-0-203-38060-4

June 2010: 234 x 156: 396pp Hb: 978-1-84872-858-5: £49.95 Pb: 978-1-84872-859-2: £29.95 eBook: 978-0-203-84943-9 For more information, visit: www.routledge.com/9781848728592

New

Leading Under Pressure

David Watt

For more information, visit: www.routledge.com/9780415274579

Forthcoming

The Sports Management Toolkit Paul Emery, La Trobe University, Melbourne, Australia The Sports Management Toolkit is a practical guide to the most important management tools and techniques available to those working in the sport and leisure industries. Designed to bridge the gap between the classroom and the workplace, it includes eighteen free-standing chapters, each of which provides a detailed introduction to best practice in one of the core sports management disciplines.

Written in a clear and straightforward style, and free of management jargon, the book covers all the most important elements of contemporary sports management, including: • project management

From Surviving to Thriving Before, During, and After a Crisis

• human resource management

Erika H. James, University of Virginia, Charlottesville, USA and Lynn Perry Wooten, University of Michigan, USA

• finance

The global workforce is under tremendous pressure. At a macro level, there is the pressure of worldwide competition and the need to operate across the globe. At the micro level, there is pressure of individuals or departments to produce more with increasingly fewer resources. Pressure is at once the precipitator and the consequence of crisis. Leaders who can flourish under pressure will be the ones to guide us through these and future turbulent times.

• sponsorship

July 2010: 234 x 156: 272pp Hb: 978-1-84169-790-1: £39.95 Pb: 978-1-84169-791-8: £19.95

December 2010: 246 x 174: 256pp Hb: 978-0-415-49158-7: £85.00 Pb: 978-0-415-49159-4: £24.99 eBook: 978-0-203-88027-2

For more information, visit: www.routledge.com/9781841697918

• managing risk • logistics • working with customers • effective decision making.

Each chapter includes a detailed, step-by-step description of the key tools and techniques and their application; a ‘real world’ case study to demonstrate the technique in action, plus an extensive guide to further resources and a series of self-test questions. The final chapter offers an extended, integrated case-study, demonstrating how all the key management techniques are combined within the everyday operation of a successful sport or leisure organisation.

This book is essential reading for all students of sport and leisure management, and for all managers looking to improve their professional practice.

For more information, visit: www.routledge.com/9780415491594

Browse and order online: www.routledge.com/business

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Human Resource Management Global HRM Series edited by: Randall Schuler and Susan E. Jackson, both at Rutgers University, USA and GSBA Zurich, Switzerland, Paul Sparrow, Manchester Business School, UK, and Michael Poole, Cardiff University, UK Edited and authored by the best and most well known researchers in the field of human resource management (HRM), this series of books offers students accessible, coordinated and comprehensive textbooks on global HRM. To be used individually or together, these books cover the main bases of the area, including titles on global alliances, corporations, leadership, legal systems, staffing and compensation systems.

Divided into three sections, the first section reflects general issues of global HRM; the second more specific HR functions in a global context; and the third, comparative human resource management.

Taking an expert look at an increasingly important area of global business, this is a groundbreaking new series that answers a real need for serious textbooks on global HRM. For a full series listing, please visit: www.routledge.com/books/series/global_hrm_SE0692

Global Careers

Forthcoming

3rd Edition

Michael Dickmann, Cranfield University, UK and Yehuda Baruch, University of East Anglia, UK

Global Talent Management

International Human Resource Management

With interest in the global environment and the management of ‘talent’ increasing, understanding the issue of global careers is crucial for students and managers alike.

This exciting book captures broad research extending to a large set of diverse motivations, experiences, and outcomes of international work in global ‘for profit’ and ‘not for profit’ organizations and delivers nuanced insights into the management of international employees for firms and governmental/nongovernmental organizations.

This text covers global career issues in-depth, working at the intersection of career and international human resource management and using a number of perspectives, such as organizational or individual ones.

Chapters include:

Hugh Scullion and David Collings The proposed book on global talent management will draw on recent theoretical contributions in the area and present an up to date and critical review of the key issues which MNEs face with regard to global talent management. Beyond exploring some key overarching issues in global talent management the book will discuss the key emerging issue around global talent management in key economies such as China, India, the Middle East and Eastern Europe.

In contrast to many of the currently available texts in the area of global talent management which are descriptive and lacking theoretical rigour, the proposed text will emphasise the critical understanding of global talent management in an organisational context. Drawing on contributions from the leading figures in the field it will aid students, practitioners and researchers alike in gaining a well grounded and critical overview of the key issues surrounding global talent management from a theoretical and practical perspective.

• supporting research/data where relevant

September 2010: 234 x 156: 240pp Hb: 978-0-415-87170-9: £66.99 Pb: 978-0-415-87171-6: £31.99 eBook: 978-0-203-86568-2

• managerial implications, summaries, learning points, figures and tables.

For more information, visit: www.routledge.com/9780415871716

• theories, frameworks and concepts

Illustrated with up to the minute case studies from companies such as Pepsi, Imperial Tobacco, Cadbury Schweppes, PricewaterhouseCoopers, Philips, HSBC, Misys, Philip Morris International and Masterfoods, Global Careers is essential reading for all those studying or concerned with career management, human resource management and international business.

October 2010: 246 x 174: 556pp Hb: 978-0-415-44627-3: £85.00 Pb: 978-0-415-44628-0: £26.99 For more information, visit: www.routledge.com/9780415446280

Forthcoming

Globalizing Human Resource Management II Paul Sparrow, Lancaster University, UK and Chris Brewster September 2010: 246 x 174: 248pp Hb: 978-0-415-56040-5: £90.00 Pb: 978-0-415-56041-2: £26.99

Randall S. Schuler, Rutgers University, USA/GSBA Zurich, Dennis R. Briscoe, (retired) University of San Diego, USA and Lisbeth Claus, Willamette University, USA

’The book, which is a leader in the field, explains why managers need to develop International HRM approaches and strategies in relation to the strategic plans of the firm. It will be invaluable to both students and managers with an interest in the international dimensions of HRM.’ – Hugh Scullion, National University of

Ireland, Galway This essential book provides a thorough foundation for anyone studying or working in international human resource management. Featuring data and examples from international business, consulting practice, academic research, and interviews with IHRM managers in multinational and global organizations, it covers almost everything that is currently known in the field.

The approach offers both a theoretical and practical treatment of this important and evolving area, relying heavily on the authors’ varied and international backgrounds.

Thoroughly updated and revised, this third edition includes learning objectives, key terms, discussion questions, and end-of-chapter vignettes for application of the ideas in the text.

2008: 246 x 174: 424pp Hb: 978-0-415-77350-8: £100.00 Pb: 978-0-415-77351-5: £34.99 For more information, visit: www.routledge.com/9780415773515

For more information, visit: www.routledge.com/9780415560412

Complimentary Exam Copy

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Companion Website

h um an reso urce m an ag emen t

The Chaos Theory of Careers Robert Pryor This text outlines the application of chaos theory to the field of career development. It draws together and extends the work that the authors have been doing over the last 8 to 10 years on the chaos theory of careers.

Key themes include: • factors such as complexity, change, and contribution • people’s aspirations in relation to work and personal fulfilment • contemporary realities of career choice, career development and the working world.

This text will be vital reading for all those working in and studying career development, either at advanced undergraduate or postgraduate level and provides a new and refreshing approach to this fast changing subject.

April 2010: 234 x 156: 288pp Hb: 978-0-4-1555188-5: £80.00 Pb: 978-0-415-80634-3: £21.99 eBook: 978-0-203-87146-1

Managing Your Competencies

Introduction to Problem-Based Learning

Personal Development Plan

Jos Moust, P. Bouhuijs and Hans Schmidt

Roel Grit

This book will help you understand a popular learning method. It enables students and teachers to experience the full potential of Problem-based Learning.

Introduction to Problem-based Learning pays particular attention to the skills students need to operate within as well as outside Problem-based groups.

A competency is a combination of knowledge, skills and attitude that one needs in order to function adequately in any given professional situation – a nurse must know how to give a crying child a vaccination, and a policeman must be able to stop a drunken brawl.

Competency orientated teaching has become an important objective in higher education. To meet this objective, an individual personal development plan (PDP) is indispensable. PDPs are based on what one knows about one’s own skills and what one needs to acquire for one’s future profession. Managing Your Competencies shows the reader how to go about drawing up a PDP. Selected Contents: 1. What is Competency Management?

2. Who Am I? 3. What Can I Do as an Individual? 4. What Can I do in a Team? 5. What Do I Want to Become? 6. Tools 2009: 234 x 156: 153pp Pb: 978-9-0017-6363-3: £24.99

For more information, visit: www.routledge.com/9780415806343

For more information, visit: www.routledge.com/9789001763633

New

New

Women in Business

Managing Professionals

Theory, Case Studies, and Legal Challenges Martha Reeves

Hans de Bruijn, Delft University of Technology, the Netherlands

This book uniquely combines gender theory, case studies, and the legal challenges surrounding the mechanisms of gender discrimination at work. It provides the student with real-life examples from managers (based on interviews with people who experienced discrimination) that help students understand how gender discrimination operates, even when there are legal protections against it. At the end of each case study, students are asked to put themselves in the shoes of the individual experiencing the discrimination and ask themselves to reflect on how they would handle the situation. Students must examine their own beliefs about gender and work place practices and consider consequences of actions they might take.

In addition to the sections of theory, cases, and legal challenges, websites of interest are included, as are student assignments and classroom activities.

Managing Professionals deals with the tensions between managers and professionals within organizations, such as hospitals, universities, banks and judicial organizations. Often managers rely heavily on the skills and expertise of the professionals in their organizations, yet these professionals consider management a source of bureaucracy and paperwork.

Key features include:

July 2010: 234 x 156: 208pp Hb: 978-0-415-56508-0: £90.00 Pb: 978-0-415-56509-7: £29.99 eBook: 978-0-203-84827-2

• engaging case studies embedded in each chapter • legal cases that highlight each chapter and lend credibility to each case study • discussions of international/global situations

With numerous real-world examples, the book analyzes the problems and complexities of management in professional organizations and makes recommendations on how to manage professionals. The book focuses on a number of key issues, including: • Management as a problem

• Strategy

• Management as a solution

• Cooperation

• Knowledge and innovation • Performance.

Managing Professionals presents an empirical analysis of the problems and offers solutions to the tension between management and professionals and will be of interest to managers and to students of management, organizational behaviour and business administration.

For more information, visit: www.routledge.com/9780415565097

• suggestions for student assignments/projects.

April 2010: 246 x 174: 320pp Hb: 978-0-415-77802-2: £90.00 Pb: 978-0-415-77803-9: £26.99 eBook: 978-0-203-85141-8 For more information, visit: www.routledge.com/9780415778039

Interviewing Theory, Techniques and Training Ben Emans Interviewing: Theory, Techniques and Training presents relevant theoretical perspectives, provides material to help develop a range of communication skills and describes tried and tested ways of preparing for interviews.

2004: 234 x 156: 240pp Pb: 978-9-0207-3280-1: £39.99 For more information, visit: www.routledge.com/9789020732801

Browse and order online: www.routledge.com/business

2007: 234 x 156: 136pp Pb: 978-9-0017-0730-9: £22.99 For more information, visit: www.routledge.com/9789001707309

Forthcoming

International Human Resource Development A Leadership Perspective Elaine S. Potoker, Maine Maritime Academy, Castine, USA Workforce mobility and cultural diversity within contemporary international organizations pose unique challenges for managers and HR professionals.

Overcoming the challenges of developing and training such a workforce requires the ability to bridge diverse working, learning and communication styles.

In contrast with conventional organizational approaches to international HRD, International Human Resource Development: A Leadership Perspective explores workforce development from a personal perspective, challenging practitioners to develop their own leadership, learning and communication skills. As a point of departure, the book uses a demographic analysis of the workforces of a number of key countries in order to examine cultural implications for training and development, and for best practice.

Drawing on a unique anthropological perspective and complete with case studies, exercises and an extensive glossary this text will prove an important resource for students of human resource development, human resource management and international business.

September 2010: 234 x 156: 280pp Hb: 978-0-415-45901-3: £95.00 Pb: 978-0-415-45902-0: £29.99 For more information, visit: www.routledge.com/9780415459020

related journalS

New

Human Resource Development International Editor: Rob Poell, Tilburg University, The Netherlands www.tandf.co.uk/journals/rhrd

The International Journal of Human Resource Management Editor: Michael Poole, Cardiff Business School, UK www.tandf.co.uk/journals/rijh

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New

Coaching Models: A Cultural Perspective A Guide to Model Development: For Practitioners and Students of Coaching Diane Lennard, New York University, USA

’In addition to providing an extensive analysis of strategies for changing performance and the factors that can impact coaching effectiveness, this book offers what may be a unique value: instead of promoting one approach as the best, Dr. Lennard guides readers through a highly customized process of developing our own individualized coaching model. As a result of the book’s thought-provoking activities, I strengthened my own sense of personal authenticity and saw new ways to coach and collaborate fully with employees who may have very different perspectives.’ – Tita Theodora Beal, Learning & Development, Pfizer, Inc. ’This is a wise book. The essential take-away is simple and profound. Develop, refine, and apply your own (as in ownership) personalized coaching model. Much is provided; nothing is imposed.

Readers are invited to reflect on unique and defining experiences, strengths, values, perspectives and style and to begin creating their own ‘work in progress.’ Coaching Models will be a compelling read for experienced coaches and new coach practitioners alike.’ – Bethene LeMahieu, Ed.D.; Professional Coach and Conversation Conservationist Coaching Models encourages and assists students and practitioners of business coaching to develop and apply their own coaching models. The entire field of coaching will benefit from having coaches who use their models to continually improve their practice.

The first part of this book presents the model development process by looking at the relationship among culture, beliefs, and behavior in the coaching context. It explains the importance of identifying cultural factors that influence the way coaches approach coaching interactions, and their coaching models.

The second section provides coaches with information and strategies for developing personalized coaching models, applying them to specific contexts, and reflecting on their interactions to refine their core coaching practices.

The third part describes the evolution of the author’s own coaching model—the Performance Coaching Model—and illustrates how one coach incorporates unique perspectives and sets of skills, knowledge, and experience in her coaching practice.

April 2010: 234 x 156: 152pp Hb: 978-0-415-80213-0: £70.00 Pb: 978-0-415-80214-7: £19.99 eBook: 978-0-203-87635-0 For more information, visit: www.routledge.com/9780415802147

Human Resource Management

The Routledge Companion to International Business Coaching

A Critical Approach

Edited by Michel Moral, University of Paris VIII, France and Geoffrey Abbott, Institute of Executive Coaching, Australia

Edited by David G. Collings, National University of Ireland, Galway and Geoffrey Wood, University of Sheffield, UK

Drawing on contributions from the leading figures in the field, Human Resource Management provides students with a well grounded and critical overview of the key issues surrounding HRM from a theoretical and practical perspective.

Selected Contents: 1. Introduction Section 1: The Context of HRM 2. HRM in Changing Organisational Contexts 3. Strategic HRM 4. HRM and Links to Organisational Performance 5. HRM: An Ethical Perspective 6. Organizational Outsourcing and the Implications for HRM 7. Knowledge Management and HRM 8. HRM in Small and Medium Enterprises Section 2: The Practice of HRM 9. Recruitment and Selection 10. HR Planning 11. Performance Management 12. Reward Management 13. HRD 14. Industrial Relations and Human Resource Management Section 3: The International Context of HRM 15. HRM in Developing Economies 16. Comparative HRM 17. International HRM 2009: 234 x 156: 336pp Hb: 978-0-415-46246-4: £95.00 Pb: 978-0-415-46247-1: £31.99

An effective coach can help the business leader make sense of the challenges and complexities of modern international business, unlocking the potential of both leader and organization. This important new Handbook offers the first comprehensive and detailed introduction to the theory and practice of international business coaching, drawing on the very latest academic research, as well as real-world examples of international best practice.

This book provides practitioners and students with an innovative theoretical framework, which extends existing coaching models to place coaching within cultural, organizational and group-team contexts. Contributors from around the world explore different perspectives and practices and offer practical tools to apply the theories and models to the real-life business context.

The Routledge Companion to International Business Coaching is essential reading for all trainee business coaches, all students of coaching theory and method, and for all business leaders looking to understand better the role of the modern business coach.

Selected Contents: Introduction Section 1: International Coaching Frameworks and Tools Section 2.1: Organizational Challenges and Opportunities: Individual Section 2.2: Organizational Challenges and Opportunities: Collective. Conclusion

For more information, visit: www.routledge.com/9780415462471

2nd Edition

Reward Management A Critical Text Edited by Geoff White, University of Greenwich, UK and Janet Druker, Canterbury Christ Church University, UK Series: Routledge Studies in Employment Relations

This thoroughly revised edition adopts a critical and theoretical perspective on remuneration policy and practices in the UK, offering a less prescriptive alternative to current texts for HR practitioners and MBA students.

List of Contributors: Hilary Armstrong, Geetu Bharwaney, Marie-Brigitte Bissen, Katrina Burrus, Judith Chapman, Grace Cheng, Danièle Darmouni, David B. Drake, Michelle Duval, L. Michael Hall, Sabine Henrichfreise, Ari Jokilaakso, Rita Knott, Margaret A. Krigbaum, Leon Laulusa, Ho Law, Eddie Lievrouw, Jean-Marc Loeser, Chip McFarlane, Andrew L. Miser, Martha F. Miser, Julio Olalla, Philippe Rosinski, Omar Salom, Paul-Michael Schonenberg, Rebecca Sprengel, Bruce W. Stening and Monika Verhulst.

2008: 246 x 174: 392pp Hb: 978-0-415-45875-7: £125.00 For more information, visit: www.routledge.com/9780415458757

Selected Contents: 1. Introduction Janet Druker and Geoff White 2. Determining Pay Geoff White 3. Worker Voice and Reward Management Edmund Heery 4. Grading Systems, Estimating Value and Equality Sue Hastings 5. Wages And Low Pay Janet Druker 6. Salary Progression Systems Marc Thompson 7. Executive Reward Stephen Perkins 8. Benefits Angela Wright 9. Occupational Pensions Stephen Taylor 10. Financial Participation Schemes Jeff Hyman 11. International Reward Management Paul R. Sparrow 2008: 234 x 156: 288pp Hb: 978-0-415-43188-0: £85.00 Pb: 978-0-415-43189-7: £25.99 For more information, visit: www.routledge.com/9780415431897

Complimentary Exam Copy

e-Inspection

New in Paperback

Companion Website

h um an reso urce m an ag emen t

The Routledge Companion to Strategic Human Resource Management Edited by John Storey, Open University, UK, Patrick M. Wright, Cornell University, USA and David Ulrich, University of Michigan, USA

Combining up-to-date research, innovative content and practical perspectives, this book is the benchmark by which all other strategic HRM reference works should be measured. Leading figures from around the globe survey the current state of the discipline, while also introducing and exploring new, cutting edge themes in order to offer a comprehensive and authoritative

overview of the field.

Section introductions and integrative critiques pull together the separate themes to provide crosscomparisons between chapters to create a cohesive and well-structured volume. Unlike other texts in this area, The Routledge Companion to Strategic Human Resource Management incorporates contributions from leading management and business writers in areas adjacent to human resource management, including strategy, innovation and organizational learning. These add fresh and challenging insights into HRM themes from key mainstream business and management thinking. The field of strategic HRM is thus enriched and extended by this volume.

Focusing on the interplay between theory and practice, this book is an essential resource for researchers and students studying human resource management and strategy.

Selected Contents: Part 1: Introduction 1. Introduction Part 2: Analytical Frameworks 2. The Disciplinary Origins 3. Post-Modern Perspectives 4. Globalisation 5. Legal Aspects and Regulation 6. Critical Theory 7. Human Capital, Intellectual Capital and Knowledge Part 3: Overarching Themes 8. Strategy and HRM 9. The HR Profession: Roles, Competencies 10. HR Function 11. E-HR and Shared Services 12. Executive Teams, Leadership and HRM 13. New Organizational Forms, Networks, Supply Chains and HR 14. IJVs 15. Changing Labour Markets: Gangmasters and the Hourglass Economy 16. Managing Change Part 4: Areas of Practice 17. Recruitment 18. Attracting and Selection 19. Redundancy/Rightsizing 20. Reward 21. Performance Management 22. 360 Degree and Coaching 23. Employee Engagement/Commitment/ Participation 24. Capability Development and Careers 25. Discipline and Dismissal 26. Work Design 27. Diversity and Equal Opportunities Part 5: The Capability-Building Perspective 28. Leadership Development/Talent Management 29. Capabilities and Resources 30. Organization Learning 31. Knowledge Management Part 6: Contexts 32. Public Sector 33. Small Business 34. Service Sectors 35. Transnational Firms Part 7: Regions 36. International HRM 37. HR in South East Asia 38. HR in India 39. HR in China Part 8: Performance Outcomes 40. HR and Financial Outcomes 41. Employee Outcomes 42. Customer Outcomes 43. Societal Outcomes

Routledge Studies in Human Resource Development Series edited by: Monica Lee HRD theory is changing rapidly. Recent advances in theory and practice have led to the need to reinterpret the field. This series aims to reflect and foster the development of HRD as an emergent discipline.

New

Workplace Learning Concepts, Measurement and Application Edited by Marianne van Woerkom and Rob Poell, both at Tilburg University, the Netherlands ’A significant ensemble of workplace learning articles by leading international authors that will make a notable contribution to the field.’ - David McGuire, Queen Margaret University, UK This edited volume aims to evaluate the promises of workplace learning by addressing the following related questions: What are current developments in theory that informs workplace learning research? How can learning in the workplace be measured? What is the impact of various organizational settings (e.g. team-based work and call centres) on workplace learning? Which are the promising new avenues for research? And which research-based recommendations can be made to boost learning opportunities in various work contexts? The topic is conceptualized as an interaction between the individual and the work context, as a combination of individual and collective processes, as a link between cognition and action, and as a political process.

With a wide array of contributions from academics such as Stephen Billet, Tara Fenwick and Victoria Marsick, this volume will be an important research and reference tool with all those academics and practitioners who are interested in the field of human resource development.

Targeted at researchers, (post) graduate students, and reflective practitioners and managers interested in the area, ’Workplace Learning’ provides must-read material for anyone wanting to advance the theory, research, and/or practice of learning in the workplace.

April 2010: 234 x 156: 270pp Hb: 978-0-415-48262-2: £70.00 eBook: 978-0-203-85008-4 For more information, visit: www.routledge.com/9780415482622

List of Contributors: Mats Alvesson, Dennis Baltzley, Mousumi Bhattacharya, Schon Beechler, John W. Boudreau, David. Bowen, Wayne Brockbank, David Buchanan, Pawan Budhwar, David Coats, Christopher J. Collins, Rebecca R. Kehoe, Fang Lee Cooke, Cary L. Cooper, Paul Edwards, Tamara J. Erickson, Barry Gerhart, Frank M. Horwitz, Manuel London, Edward M. Mone, Raymond A. Noe, Douglas Pugh, Mark Roehling, Richard A. Posthuma, Stacy Hickox, Anthony J. Rucci, John Storey, Michael J. Tews, Dave Ulrich, Jon Younger and Les Worrall.

2008: 246 x 174: 552pp Hb: 978-0-415-77204-4: £125.00 For more information, visit: www.routledge.com/9780415772044

Browse and order online: www.routledge.com/business

Forthcoming

Managing Healthy Organizations Worksite Health Promotion and the New Self-Management Paradigm Mikael Holmqvist and Christian Maravelias, both at Stockholm University, Sweden During the past two decades, corporate management has come to take an active role in health promotion programming for employees, offering health education, screenings, therapy, and even leisure initiatives. However, little attention has been given to how contemporary worksite health programs in fact blur the traditional distinction between work and private life. This has resulted in little research on the other side of the work-health nexus: how employers factor health considerations into workforce management and productivity control.

With the advancement of ’work-site health promotion’ in contemporary organizations, Holmqvist and Maravelias argue that this narrow focus, and the typical uncritical standpoint towards initiatives which are taken in the name of employees’ health, is inadequate. At a more fundamental level, the advancement of work-site health promotion may be a sign of a new or altered corporate health ethic: in contrast to the old corporate health ethic that was narrow and specific to the workplace, the new corporate health ethic appears to judge the ‘whole employee’ and especially what the whole employee may become; the risks one faces and the abilities one has to shoulder the responsibility for developing into a real corporate value. The authors suggest that health experts’ work is closely aligned with problems relating to the general management of organizations. Through a focused appraisal of this central albeit neglected occupational group in management studies, this book tries to explore and understand in some depth situations and experiences that are of general interest and concern in our society.

August 2010: 234 x 156: 194pp Hb: 978-0-415-87389-5: £70.00 eBook: 978-0-203-84580-6 For more information, visit: www.routledge.com/9780415873895

Forthcoming

Trade Union Strategies for Competence Development Edited by Jonathan Winterton, Toulouse Business School, France and Lars Magnusson, Uppsala University, Sweden Selected Contents: 1. Introduction Lars Magnusson and Jonathan Winterton 2. Defining Competence Françoise Le Deist and Jonathan Winterton 3. Social Dialogue over Training and Development Jonathan Winterton 4. UK: The Sound of One Hand Clapping? Mark Stuart 5. France: How much Chocolate is in the Mousse? Françoise Le Deist 6. Germany: Modell Deutschland on the Verge of History?

Vera Trappmann 7. Sweden: The Winner Takes it All Tony Huzzard 8. Malta: An Emerging Island of Social Dialogue over Vocational Training? Edward Zammit 9. Slovenia: Dual System in Retreat? Martina Trbanc 10. Latvia: Lacking in Competence? Charles Woolfson 11. Turkey: Ignoring Labour Market Signals? M. Kemal Öke and Jonathan Winterton 12. Competence Building in Comparative Context Jonathan Winterton and Lars Magnusson 13. Priorities for Action Emma Stringfellow December 2010: 234 x 156: 288pp Hb: 978-0-415-55428-2: £70.00 For more information, visit: www.routledge.com/9780415554282

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Gender and the Contours of Precarious Employment

Forthcoming in 2011

Forthcoming

Modern Labour Economics

Textbook

Edited by Leah F. Vosko, York University, Canada, Martha MacDonald, Saint Mary’s University, Nova Scotia, Canada and Iain Campbell, Royal Melbourne Institute of Technology, Australia

Peter Sloane, Paul Latreille, Nigel O’Leary and Philip Murphy, all at University of Wales, UK

’For both its empirical and its theoretical content, this book is an essential addition to the libraries of scholars of gender, of work/life balance, and of what the editors prefer to call ‘precariousness in employment’ - Anne Junor, University of New South Wales, Australia

Precarious employment presents a monumental challenge to the social, economic, and political stability of labour markets in industrialized societies and there is widespread consensus that its growth is contributing to a series of common social inequalities, especially along the lines of gender and citizenship.

The editors argue that these inequalities are evident at the national level across industrialized countries, as well as at the regional level within federal societies, such as Canada, Germany, the United States, and Australia and in the European Union. This book brings together contributions addressing this issue which include case studies exploring the size, nature, and dynamics of precarious employment in different industrialized countries and chapters examining conceptual and methodological challenges in the study of precarious employment in comparative perspective.

The collection aims to yield new ways of understanding, conceptualizing, measuring, and responding, via public policy and other means – such as new forms of union organization and community organizing at multiple scales – to the forces driving labour market insecurity.

Selected Contents: 1. Introduction: Gender and the Concept of Precarious Employment Leah F. Vosko, Martha Macdonald and Iain Campbell 2. Canada: Gendered Precariousness and Social Reproduction Leah F. Vosko and Lisa Clark 3. The United States: Different Sources of Precariousness in a Mosaic of Employment Arrangements Francoise Carré and James Heintz 4. Australia: Casual Employment, Part-Time Employment and the Resilience of the Male-Breadwinner Model Iain Campbell, Gillian Whitehouse and Janeen Baxter 5. Japan: The Reproductive Bargain and the Making of Precarious Employment Heidi Gottfried 6. Ireland: Precarious Employment in the Context of the European Employment Strategy Julia S. O’Connor 7. The United Kingdom: From Flexible Employment to Vulnerable Workers Jacqueline O’Reilly, John Macinnes, Tiziana Nazio and Jose Roche 8. The Netherlands: Precarious Employment in a Context of Flexicurity Susanne D. Burri 9. France: Precariousness, Gender and the Challenges for Labour Market Policy Jeanne Fagnani and Marie-Thérèse Letablier 10. Spain: Continuity and Change in Precarious Employment John Macinnes 11. Germany: Precarious Employment and the Rise of Mini-Jobs Claudia Weinkopf 12. Sweden: Precarious Work and Precarious Unemployment Inger Jonsson and Anita Nyberg 13. Spatial Dimensions of Gendered Precariousness: Challenges for Comparative Analysis Martha Macdonald 14. Investigating Longitudinal Dimensions of Precarious Employment: Conceptual And Practical Issues Sylvia Fuller 15. Precarious Lives in the New Economy: Comparative Intersectional Analysis Wallace Clement, Sophie Mathieu, Steven Prus and Emre Uckardesler 16. Precarious Employment in the Health Care Sector 2009: 234 x 156: 296pp Hb: 978-0-415-49236-2: £100.00 Pb: 978-0-415-49454-0: £36.99 For more information, visit: www.routledge.com/9780415494540

Complimentary Exam Copy

This new textbook is the first properly international textbook to reflect these changes. Its key areas of concentration include: • the increasing importance of human capital including education and occupational choice • the major subdivision of personnel economics including economic inactivity and absenteeism • comparative cross country studies and the impact of globalization and migration on national labour markets • equal opportunities and issues of discrimination on the basis of race, gender and disability.

Other issues explored include the supply and demand of labour, wages, the current role of trade unions and working time. The book is written in a clear, accessible way with some mathematical exposition, reflecting the text’s grounding in current microeconomic theory.

Jeff Abrams, Leeds Metropolitan University, UK, Sue Minten and Chris Wolsey HRM in the Leisure and Sport Industry provides a comprehensive course textbook and reference for students of HRM, business, sports and leisure management.

By its very nature service, leisure and sport are staff intensive sectors, making effective human resource management and development central to understanding the business, and to business success.

Containing wide ranging industry specific case studies and full explanation of all key HR issues, this text provides a unique resource to help students develop their understanding of strategic HR theory and practice.

HRM in the Leisure and Sport Industry is a dependable and comprehensive resource for students and professionals in the sport and leisure business.

September 2010: 246 x 174: 240pp Hb: 978-0-415-42178-2: £75.00 Pb: 978-0-415-42179-9: £24.99 eBook: 978-0-203-88553-6 For more information, visit: www.routledge.com/9780415421799

March 2011: 246 x 174: 576pp Hb: 978-0-415-46980-7: £105.00 Pb: 978-0-415-46981-4: £31.99

New

For more information, visit: www.routledge.com/9780415469814

Work Engagement A Handbook of Essential Theory and Research

New

The Routledge Encyclopedia of UK Education, Training and Employment From the Earliest Statutes to the Present Day John P. Wilson, University of Sheffield, UK

A comprehensive guide to all the main labour market initiatives and agencies combining education and employment in the UK, this encyclopaedia presents an historical progression from the Guilds and Statute of Artifices in 1563 through to present day initiatives and changes. Fully cross-referenced throughout, with a full list of acronyms, bibliographic and internet resources, the encyclopaedia includes: • detailed descriptions of all major government initiatives connecting education, training and employment

’This volume is outstanding and absolutely innovative.

The recent evolution in the field calls for the publication of a thorough and complete overview, as offered in this volume. This book has the potential to become a landmark text in this new and increasingly important field.’ - Hans De Witte, Katholieke Universiteit Leuven, Belgium March 2010: 246 x 189: 224pp Hb: 978-1-84169-736-9: £34.95 eBook: 978-0-203-85304-7 For more information, visit: www.routledge.com/9781841697369

Culture & Organization

New in Paperback

Companion Website

• documentation covering England, Northern Ireland, Scotland and Wales, and initiatives in Ireland up to Irish independence • a brief history of education and employment in the UK • chronological history of Government Departments • outlines of all major public agencies and qualifications • an extensive glossary of acronyms • information on rarely recorded and inaccessible historical documents.

July 2010: 246 x 174: 424pp Hb: 978-0-415-55822-8: £125.00

Edited by Arnold B. Bakker, Erasmus Unviersity Rotterdam, the Netherlands and Michael P. Leiter, Acadia University, Canada

related journal

Series: Routledge IAFFE Advances in Feminist Economics

Labour economics as a discipline has changed dramatically in recent years. Gone are the days of a ’job for life’. These days, firms and employees are part of a less regulated, more fluid, and more international labour market and knowledge, training, human resource development and human capital are all major factors on the contemporary scene.

HRM in the Sport and Leisure Industry

Editors: Peter Case, University of the West of England, UK and Simon Lilley, University of Leicester, UK www.tandf.co.uk/journals/gsco

For more information, visit: www.routledge.com/9780415558228

e-Inspection

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New

Forthcoming in 2011

Forthcoming

Handbook of Employee Selection

2nd Edition

The New Psychology of Leadership

Edited by James L. Farr, Pennsylvania State University, University Park, USA and Nancy T. Tippins, Valtera Corporation, Greenville, South Carolina, USA

The Handbook of Employee Selection summarizes the state of science and practice in the field of employee selection.

Chapters in this book cover issues associated with measurement such as validity and reliability as well as practical concerns around the development of appropriate selection procedures and implementation of selection programs. Several chapters discuss the measurement of various constructs commonly used as predictors, and other chapters confront criterion measures that are used in test validation. Ethical and legal concerns are dealt with in another set of chapters and highlight the concerns of the employer as well as the test taker and the psychologist responsible for the testing program. Final sections of the book include chapters that focus on testing for certain types of jobs (e.g., blue collar jobs, supervisory jobs) and describe important milestones in the development of selection programs.

March 2010: 246 x 174: 1032pp Hb: 978-0-8058-6437-3: £49.95 eBook: 978-1-4106-1869-6 For more information, visit: www.routledge.com/9780805864373

New

Managerial Ethics Managing the Psychology of Morality Edited by Marshall Schminke, Creighton University, USA

This book will combine management theory with ethical theory on a chapter by chapter, topic by topic basis.

The volume bridges the theoretical, empirical and practical gap between management and ethics. It will be of interest to a cross disciplinary group of students, researchers and managers in business, management, organizational behavior, IO psychology and business ethics.

May 2010: 234 x 156: 340pp Hb: 978-1-84872-833-2: £27.50 eBook: 978-0-203-85246-0 For more information, visit: www.routledge.com/9781848728332

Assessment, Measurement, and Prediction for Personnel Decisions Robert M. Guion, Bowling Green State University, USA March 2011: 234 x 156: 750pp Hb: 978-0-8058-6023-8: £44.95 For more information, visit: www.routledge.com/9780805860238

Forthcoming 3rd Edition

EEO Law and Personnel Practices Arthur Gutman, Florida Institute of Technology, Melbourne, USA, and Laura L. Koppes and Stephen J. Vodanovich, both at University of West Florida, Pensacola, USA

The goal of this well known book is to provide methods for understanding major EEO laws, including the Civil Rights Act of 1964, the Equal Pay Act of 1963, and the American with Disabilities Act of 1975. Also included are over 400 cases involving federal case law that focus on issues relating to the terms and conditions of employment. New to this third edition are sections at the end of each chapter on ’Implications for Practice.’ A website of additional case materials, power points, and teaching aids will accompany this book.

Identity, Influence and Power S. Alexander Haslam, University of Exeter, UK, Stephen D. Reicher, University of St. Andrews, UK and Michael J. Platow, Australian National University, Australia

’An amazing book, that completely changed my mind about leadership. It’s a double treat: a new theory and a new set of empirical regularities. That the theory makes intuitive sense and that the data fit the theory is just a bonus. I expect that this new, systematic approach to this important topic will attract scholars from many disciplines.’ Rafael di Tella, Harvard Business School, USA This landmark text provides an overview of the new understanding of leadership that has emerged in the last two decades in social and organizational psychology, as part of the development of self-categorization and social identity theories. The New Psychology of Leadership advances the argument that leadership is a group process grounded in the creation, management and control of group identity — a shared sense of ‘us’.

October 2010: 234 x 156: 304pp Hb: 978-1-84169-609-6: £39.95 Pb: 978-1-84169-610-2: £16.95 For more information, visit: www.routledge.com/9781841696102

September 2010: 234 x 156: 424pp Hb: 978-0-8058-6473-1: £54.95 Pb: 978-0-8058-6474-8: £34.95 For more information, visit: www.routledge.com/9780805864748

Forthcoming 5th Edition

Skilled Interpersonal Communication Research, Theory and Practice Owen Hargie

’This is an excellent textbook for basic studies on communication. Based on an extensive amount of research, it offers a thorough review of skills for interpersonal communication, and presents the most important theoretical viewpoints. It will be useful for students and teachers of communication as an introductory book on this research area, but also more advanced experts of communication can become acquainted with new issues as well as review the central points of interpersonal communication from it.’ - Pekka Isolatus, University of Tampere, Finland

Previous editions have established Skilled Interpersonal Communication as the foremost textbook on communication. This thoroughly revised and expanded 5th edition builds on this success to provide a comprehensive and up-to-date review of the current research, theory and practice in this burgeoning field of study. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions.

September 2010: 246 x 174: 568pp • Hb: 978-0-415-43203-0: £49.95 • Pb: 978-0-415-43204-7: £24.95 For more information, visit: www.routledge.com/9780415432047

Browse and order online: www.routledge.com/business

17

hu ma n resource management

18

Essential Coaching Skills and Knowledge Series edited by: Gladeana McMahon, Personal Development and Executive Coach, UK, Stephen Palmer, Director, Centre for Stress Management, London, UK and Averil Leimon, White Water Strategies, London, UK

New

Essential Life Coaching Skills

101 Coaching Strategies and Techniques

Angela Dunbar, Dunbar Training and Development Consultancy, UK

101 Coaching Strategies and Techniques provides focused, practical strategies to help the coach with their work. Each point provides a detailed explanation of the strategy together with potential pitfalls and solutions.

The Essential Coaching Skills and Knowledge series provides an accessible and lively introduction to key areas in the developing field of coaching.

Each book in the series is written by leading coaches with extensive experience and has a strong practical emphasis, including illustrative vignettes, summary boxes, exercises and activities.

Assuming no prior knowledge, these books will appeal to professionals in business, management, human resources, psychology, counselling and psychotherapy, as well as students and tutors of coaching and coaching psychology.

• confidence building

New

February 2010: 198 x 129: 328pp Hb: 978-0-415-47333-0: £50.00 Pb: 978-0-415-47334-7: £16.99

Group and Team Coaching The Essential Guide Christine Thornton, Group Analyst & Executive Coach

This book offers a new perspective on the subconscious and non-verbal processes through which people learn and communicate with each other in groups. Describing these processes in the context of modern organisational life, it provides practical advice about how to do group and team coaching.

Contributors from a range of coaching backgrounds are brought together to cover a number of issues faced by professional coaches including: • developing specific skills and strategies • group coaching • problem solving and creativity

• the invisible processes of group dynamics • pitfalls of group coaching and how to avoid them • how to design coaching interventions

This book provides a comprehensive guide to the complete range and depth of skills required to succeed as a life coach. It will be ideal reading for new and existing life coaches who wish to find ways to enhance their competence and ability.

2009: 198 x 129: 216pp Hb: 978-0-415-45896-2: £50.00 Pb: 978-0-415-45897-9: £16.99 For more information, visit: www.routledge.com/9780415458979

Forthcoming

Coaching Women to Lead Averil Leimon, François Moscovici and Helen Goodier, all at White Water Strategies, London, UK

• self awareness • the stuck client.

101 Coaching Strategies and Techniques will be a handy reference tool for busy coaches; the bite-sized strategies will also provide a useful guide for those in training.

For more information, visit: www.routledge.com/9780415473347

Coaching Women to Lead asks why, in the twenty first century, there is still such a disparity in the number of women filling leadership roles, compared with men. It argues that a specific coaching approach for women is not only possible but required to support women throughout their corporate career.

The Coaching Relationship Putting People First Edited by Stephen Palmer, Centre for Coaching, UK and Almuth McDowall, University of Surrey, UK

The Coaching Relationship discusses how we can integrate process perspectives such as the quality of the coach-coachee relationship, and professional perspectives including the influences of training and supervision, for more effective outcomes.

Introducing key concepts from psychology, group analysis and systems theory, Group and Team Coaching gives practical guidance on core areas of group coaching: team coaching, group supervision, action learning sets and other learning groups.

Casting new light on the ‘secret life’ of groups and teams, it discusses:

Edited by Gladeana McMahon, Personal Development and Executive Coach, UK and Anne Archer, Executive Coach, Group Facilitator and Researcher, UK

September 2010: 198 x 129: 272pp Hb: 978-0-415-49105-1: £50.00 Pb: 978-0-415-49106-8: £16.99 For more information, visit: www.routledge.com/9780415491068

2009: 198 x 129: 264pp Hb: 978-0-415-45873-3: £50.00 Pb: 978-0-415-45874-0: £16.99 For more information, visit: www.routledge.com/9780415458740

• common dilemmas • ethics and supervision.

With many vignettes and case studies, Group and Team Coaching is essential reading for coaches who work with groups and teams.

March 2010: 198 x 129: 288pp Hb: 978-0-415-47227-2: £50.00 Pb: 978-0-415-47228-9: £16.99 For more information, visit: www.routledge.com/9780415472289

Complimentary Exam Copy

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Companion Website

h um an reso urce m an ag emen t

2nd Edition

Forthcoming

Forthcoming

The Psychology of Executive Coaching

European Skills and Qualifications

Challenges of Human Resource Management in Japan

Towards a European Labour Market

Edited by Ralf Bebenroth and Toshihiro Kanai, both at Kobe University, Japan

Theory and Application Bruce Peltier

’This is a rich, comprehensive book for executives as well as their coaches. I strongly recommend this text for any executive interested in understanding and enhancing innovation in a good or bad economy.’ – William H. Roedy, MTV Networks International

In this updated edition, topics reflect the latest developments in the field of executive coaching. Peltier describes several important psychological theories and how to effectively translate them into coaching strategies; essential business lessons in leadership, marketing, and the corporate viewpoint along with vocabulary for the therapist; the challenges women face as managers and executives and effective coaching methods for working with them; and lessons from successful athletic coaches that can be integrated into consulting skills. This edition includes four new chapters, one describing psychopathology likely to be encountered by coaches. Another describes and evaluates emotional intelligence, a third summarizes adult developmental theory for coaches, and a fourth sorts out the popular and scientific literature on leadership and leader development.

2009: 234 x 156: 472pp Pb: 978-0-415-99341-8: £22.00 For more information, visit: www.routledge.com/9780415993418

Linda Clarke, University of Westminster, London, UK and Christopher Winch, King’s College London, UK ’Policy makers and scholars across the globe who are interested in the question of skill formation whether in practical aspects such as establishing parity in qualifications in particular occupations from across country borders or in philosophical aspects such as the role liberal education should play in the vocational curriculum, would find this book to be of great interest. The authors take a grounded theory approach that adds realism and authenticity to what they have to say. The draw on illustrations from nursing and truck driving to show the pitfalls inherent in thinking that skill is easily transferable across borders.’ - Theodore Lewis, University of Trinidad and Tobago European Skills and Qualifications focuses on the differences – conceptual and real – that exist in vocational education and training systems, qualifications and skills and explores the problems these pose to mobility in the labour market.

Selected Contents: 1. Introduction: A Unified Labour and Qualification Market in the EU? 2. Cross National Recognition of Skills and Qualifications in Europe: EU Initiatives 3. Skills 4. Beruf 5. Competence 6. Savoir 7. Converging Occupations: Nursing and Software Engineering 8. Divergent Occupations in an EU Context: Bricklaying and Lorry Driving 9. Zones of Mutual Trust 10. A Guide to European VET and Qualifications November 2010: 234 x 156: 224pp Hb: 978-0-415-55690-3: £100.00 Pb: 978-0-415-55691-0: £29.99 For more information, visit: www.routledge.com/9780415556910

Employee Engagement Through Effective Performance Management A Practical Guide for Managers Edward M. Mone and Manuel London, both at SUNY-Stony Brook, USA

An engaged employee is someone who feels involved, committed, passionate and empowered and demonstrates those feelings in work behavior.

This book explains that a more engaged workforce is really about better performance management. The authors expand the traditional notion of performance management to include building trust, creating conditions of empowerment, managing team learning, and maintaining ongoing straightforward communications about performance, all of which are critical to employee engagement. The ’best practices’ tools and advice in this book are based on solid research as well as the authors’ experience.

2009: 234 x 156: 272pp Hb: 978-1-84872-820-2: £28.99 Pb: 978-1-84872-821-9: £15.99 For more information, visit: www.routledge.com/9781848728219

Browse and order online: www.routledge.com/business

Series: Routledge Contemporary Japan Series This book examines the major challenges and dilemmas in human resource management as Japan’s industrial society continues its resurgence in the global arena.

Selected Contents: Introduction Ralf Bebenroth and Toshihiro Kanai Part 1: Japanese HRM from an International Perspective 2. Taking Stock of the Research on Evolving Relationships between Japanese Human Resource: Management Practices and Firm Performance Sue Neila Bruning 3. Japanese Human Resource Management: Inspirations from Abroad and Current Trends of Change Markus Pudelko and Anne Will Harzing 4. Expatriation and Performance Ralf Bebenroth and Li Donghao 5. Human Resource Management and Employment Systems in Asia: Directions of Change and New Challenges Philippe Debroux 6. Demystifying the Relationship between Intercultural Adjustment and Effectiveness in International Assignments: Reflections on Japanese Expatriate Managers Beatriz Maria Braga and Edson Kubo 7. Global Talent Management and Learning for the Future: Pressing Concerns and Opportunities for Growth for Japanese Multinationals Mary Yoko Part 2: Japanese HRM from a Domestic Perspective 8. Strategic Human Resource Management Research in the Japanese Context: Unique Opportunities for Theory Advancement Sekiguchi, Tomoki, Takeuchi, Norihiko and Takeuchi, Tomokazu 9. Psychological Contract in Japanese Companies: An Explorative Study on Contents, Fulfillment, and Breach of Contracts Yasuhiro Hattori 10. Cognitive Framework for Performance Appraisal: An Empirical Study of Narrative Evaluations in a Japanese Auto-Company Kiyoshi Takahashi 11. Diversification of Employment Categories in Japanese Firms and its Funcitonality: A Study Based on the Human Resource Portfolio System Mitsutoshi Hirano 12. Quantum Leap Experiences for Leadership Development: Stories and Lessons of Japanese Top and Middle Managers Toshihiro Kanai and Yoichi Furano August 2010: 234 x 156: 240pp Hb: 978-0-415-58260-5: £75.00 For more information, visit: www.routledge.com/9780415582605

19

b u siness history

Business History Forthcoming in 2011

Business History Complexities and Comparisons Franco Amatori and Andrea Colli, both at University of Bocconi, Italy

This major new textbook on business history brings together the expertise of two internationally renowned authors to provide a thorough overview of the developments in business over the last two centuries.

Business History is global in scope and looks at both the major players – Europe, the US and Japan – as well as emerging economies, such as China and South America. Focusing mainly on ‘big business‘, Amatori and Colli critically analyze ‘the firm‘ and its interaction with the evolution of economic, technological and political systems at the micro and macro levels.

This outstanding textbook is an exceptional resource for students on economic and business history courses, as well as for practitioners interested in broadening their understanding of business.

Selected Contents: Part 1: Relevant Issues 1. Business History: State of the Art and Controversies 2. Business History and Theories of the Firm 3. Enterprise and Entrepreneur Part 2: The Company Between PreIndustrial Era and the First Industrial Revolution 4. Pre-Industrial Typologies 5. Enterprises and Entrepreneurs of the First Industrial Revolution 6. Technology and the Factory System Part 3: The Birth and Consolidation of Big Business 7. Infrastructures 8. Technology and Forms of Enterprise in the Second Industrial Revolution 9. National or Regional Cases Part 4: State and Market in the Period Between the Two World Wars 10. North America: Managerial Capitalism and the Origin of the M-Form 11. Europe: Families, Cartels, Government 12. Japan: State and Groups Part 5: From the Postwar Years to the Fall of the Wall: The Age of ’Shrinking’ Space 13. Economic and Technological Framework: From the Second World War to the Third Industrial Revolution 14. Rise and Fall of the American Hegemony 15. The Failure of the Antagonist: The Soviet Union 16. The Challenger: Japan 17. The Hybrid Europe 18. Convergence and Divergence 19. Multinationals. Quid Novi? Part 6: The Globalization of Today 20. New Infrastructures and New Forms of Enterprises 21. The Rebirth of a Giant: The USA at the Turn of the 21st Century 22. The Troubles of Europe and Japan 23. New Protagonists: China 24. Summing Up

Management History Text and Cases Morgen Witzel, University of Exeter, UK

Routledge International Studies in Business History

Management History is not simply a book about the history of business or even the history of management. The goal of this book is to demonstrate that despite the relative newness of management science as an academic subject, management has been around since ancient times. Through understanding the history of management - both in practice and theory - one is able to approach the complex and challenging problems of modern management from a new perspective.

Series edited by: Ray Stokes, University of Glasgow, UK and Matthias Kipping, York University, Canada

The book not only traces the development of management from history to the present day, but also examines the way this evolution impacts how management is practiced today and how it may develop in the future. It incorporates case studies from around the world cutting across a range of time periods, from the Egyptian royal tomb builders of Deir el-Medina, to H.J. Heinz, Cadbury Brothers and Tata Steel.

Trademarks, Brands and Competitiveness brings together scholars from a variety of disciplines to provide a critical account of the contribution of branding to economic growth, the relationship between trademark law and brand strategy, and the building and repositioning of individual brands as case studies in the effects of competition.

Management History is ideal for instructors wishing to incorporate historical content and analysis into management education courses, modules, and training programs, particularly at the MBA level and higher.

Selected Contents: 1. Introduction to Management History 2. Organization 3. Strategy 4. Human Resource Management 5. Marketing 6. Financial Management 7. Technology, Innovation and Knowledge 8. Business and Society 9. Leadership 10. Conclusion: How History Impacts on Management 2009: 234 x 156: 480pp Hb: 978-0-415-96334-3: £110.00 Pb: 978-0-415-96335-0: £36.99 eBook: 978-0-203-86686-3 For more information, visit: www.routledge.com/9780415963350

related journal

20

Business History Editors: John Wilson, University of Liverpool, UK and Steven Toms, University of York, UK www.tandf.co.uk/journals/fbsh

New

Trademarks, Brands, and Competitiveness Edited by Teresa da Silva Lopes, Queen Mary, University of London, UK and Paul Duguid, University of California, Berkeley

Selected Contents: List of Tables. List of Figures. Preface.

Jack Keenan, CEO of Gran Cru Consulting, former CEO of Diageo. Introduction Paul Duguid and Teresa da Silva Lopes Part 1: Trademarks and National Competitiveness 1. Reading Registrations: An Overview of 100 Years of Trade Mark Registrations in France, the United Kingdom and the United States Paul Duguid, Teresa da Silva Lopes and John Mercer 2. Export Performance and Reputation Mark Casson and Nigel Wadeson 3. Trade Marks and Performance in UK Firms Christian Helmers and Mark Rogers 4. Co-Branding Product and Nation: Danish Modern Furniture and Denmark in the United States, 1940-1970 Per Hansen Part 2: Trademarks and the Law 5. Trade Marks and Infringement in Britain, c. 1875- c.1900 David Higgins 6. Trademarks, Brands and Competition Jennifer Davis and Spyros Maniatis Part 3: Building Brands 7. Brands in Chains Paul Duguid 8. Turning Trade Marks into Brands: How Advertising Agencies Practiced and Conceptualised Branding, 1890-1930 Stefan Schwarzkopf 9. Corporate Brand Building: Shell-Mex Ltd in the Interwar Period Michael Heller 10. Unilever’s (Other) Brand Wars: Retailers, Private Labels and Struggles for Supremacy Within Product Supply Chains Peter Miskell. Contributors. References. Index March 2010: 234 x 156: 270pp Hb: 978-0-415-77693-6: £100.00 eBook: 978-0-203-86198-1 For more information, visit: www.routledge.com/9780415776936

March 2011: 234 x 156: 256pp Hb: 978-0-415-42396-0: £105.00 Pb: 978-0-415-42397-7: £31.99 For more information, visit: www.routledge.com/9780415423977

Complimentary Exam Copy

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b us i ness h i s tory

Forthcoming

New

Forthcoming

Technological Innovation in Finance

The International Tin Cartel

Moneymen and their Dream Machines

Series: Routledge Explorations in Economic History

Edited by Bernado Batiz-Lazo, J. Carles MaixéAltés, Universidade da Coruña, Spain and Paul Thomes, RWTH Aachen University, Germany

This book brings together two areas of inquiry, the history of tin and its role in producing countries and the history of cartelization as a solution to the inherent difficulties of primary commodity markets.

Labour-Intensive Industrialization in Global History

This is the first book to investigate how computers have transformed the internal workings of financial service organizations in different competitive environments around the globe. Documenting developments in the US alongside case studies from Japan, Mexico, and Europe, Technological Innovation in Finance addresses the variety of financial institutions that populated the markets for retail finance. Contributors envision technological change in banking as a long-term process of evolution, articulating an interdisciplinary approach to the study of technological change in banking that considers the effects in diverse organizational forms and in multiple banking systems.

Technological innovation had a major role in the shaping and developing of administrative procedures, routines, and organizational capabilities in organizations offering retain financial services. This volume shows how and when technological change altered the competitive intensity in the markets for retail finance. Technological Innovation in Finance explores the scope and consequences of these phenomena in an international context by discussing the diffusion of mechanical and digital technology across commercial/clearing banks, savings banks, cooperative banks, and postal banks.

Some contributions focus on individual organizations, others on changes in the competitive process, and others on the collaboration between several organizations.

Selected Contents: Automation, Computerization and the Mechanization of Retail Financial Services: An Introduction Bernardo Bátiz-Lazo, J. Carles Maixé-Altés and Paul Thomes Part 1: Digitalizing Commercial Banks 1. From Prehistory to History of Banking Computers: Mechanization and Preautomation in Data Processing and Accounting Methods of French Banks in the 1930s-1950s Hubert Bonin 2. Barclays and Britain’s First Computer Centre for Banking: What did this Building do? Ian Martin 3. Technical and Organizational Change in the Swedish Banking Sector, 1975-2003 Joakim Appelquist 4. Automation in Mexican Financial Services, 1950-2007 Gustavo del Angel Part 2: Digitalizing Mutual, State Owned, and Savings Banks 5. By the State and for the State: Technological Developments in the Japanese Postal Savings System Katalin Ferber 6. Techno-Nationalism, the Post Office and the Creation of Britain’s National Giro Alan Booth and Mark Billings 7. Rabobank: An Innovative Dutch Bank. Automation and Payment Instruments, 1945-2000 Joke Mooij 8. Is there a German ICT Path in the Banking Industry? A Historical Analysis with a Special View on the Savings Banks Sector, circa 1900-1970s Paul Thomes 9. Organizational Change and the Computerization of British and Spanish Savings Banks, circa 1950-1985 Bernardo Bátiz-Lazo and J. Carles Maixé-Altés Part 3: Socio-Historical Aspects of Digitalization 10. The Automated House: The Digitalization of the London Stock Exchange, 1955-1990 Juan Pablo Pardo-Guerra 11. The Fair Isaac System of Commercial Scorecard Manufacture, 1957 – 1980 Martha Poon 12. Electronic Value Exchange: Origins of the Visa Electronic Payment System David Stearns. Conclusion Retail Banking and the Dynamics of ICT in Business Organizations Lars Heide

John Hillman, Trent University, Canada

Selected Contents: 1. Introduction 2. Tin: The Foundations of an Industry 3. Tin and Industrial Capitalism, 1815-1918 4. The Problem with Tin, 1919-1929 5. The Depression: Initial Responses, 1928-1930 6. The Formation of the International Tin Committee, 1927-1931 7. Constructing the Machinery of Control 8. Rescuing the Industry, 1931-1933 9. Renewing the Second Agreement, 1933-1934 10. Stabilizing the Tin Market, 1934-1936 11. Renewing the Third Agreement, 1935-1936 12. Riding the Commodity Roller-coaster, 1937-1939 13. Development under Restriction: The Producers 14. Tin Consumption and Research 15. The International Tin Committee and World War II, 1939-1942 16. The International Tin Committee and its Critics 17. The Demise of the International Tin Committee, 1945-1946 18. From the International Tin Committee to the International Tin Council, 1945-1985 19. Conclusion March 2010: 246 x 174: 496pp Hb: 978-0-415-55412-1: £120.00 For more information, visit: www.routledge.com/9780415554121

New

Cartelization, Antitrust and Globalization in the US and Europe Mark S. LeClair, Fairfield University, USA Series: Routledge Studies in the Modern World Economy This book provides a comprehensive examination of the history of cartels in the U.S. and Europe and the development of significant new antitrust tools, evaluating how economic forces and globalization have altered the structure of collusion.

Selected Contents: 1. The Development of Antitrust Policy in the U.S. and the E.U. 2. Models of Cartel Behavior 3. The Historical Background – Early Cartels and the Phasing in of Antitrust Law 4. Globalization, Collusion and the Need for Antitrust Reform 5. The Modern Face of Collusion – Recent Cases in the U.S. and E.U. 6. Potential Reforms of Antitrust Law as it is applied to Cartels July 2010: 234 x 156: 160pp Hb: 978-0-415-57343-6: £85.00 For more information, visit: www.routledge.com/9780415573436

Edited by Gareth Austin, London School of Economics, UK and Kaoru Sugihara, Kyoto University, Japan Series: Routledge Explorations in Economic History This volume calls for a major rethinking of our understanding of industrialization for global history, by bringing the East Asian experience of ‘labour-intensive’ industrialization into focus and, thereby, reinterpreting both the western experience of ‘capital-intensive’ industrialization and the equally distinctive experiences of countries in other regions of Asia and in Africa and Latin America. We argue that the absorption of labour into ‘labour-intensive’ industries, both traditional and modern, and the improvement of the quality of labour formed a central mechanism of global diffusion of industrialization.

This volume presents a discussion on the significance of labour-intensive industrialization by leading economic historians engaged in the development of synthesizing theses and/or specializing in relevant regions, and seeking to foster the new academic dialogue on global economic history.

November 2010: 234 x 156: 288pp Hb: 978-0-415-45552-7: £75.00 For more information, visit: www.routledge.com/9780415455527

Forthcoming

Industrialization in the Gulf A Socioeconomic Revolution Edited by Jean-Francois Seznec and Mimi Kirk, both at Georgetown University, USA Series: Routledge Studies in Middle Eastern Economies In recent years, we have witnessed huge economic and socio-political change in the Gulf. This book examines the rapid industrialization of the region and how local economies are starting to diversify away from petroleum, exploring how this transformative process is starting to impact on the region’s economy and social make-up.

With contributions from some of the top scholars and practitioners in the area, this book discusses crucial topics related to the region’s transformation, from issues of economic development and relations with Iran to foreign labour and women’s education and work outside the home. Chapters explore how in addition to the massive growth in investments and products such as oil, gas, chemicals, metals, and cement, this growth has triggered numerous societal changes, such as labour migration, educational reforms, declining natality, and shifting gender roles.

Covering in detail a broad range of issues, this book will appeal not only to Middle East experts, particularly those with an interest in the Persian Gulf, but also to development experts and political scientists.

August 2010: 234 x 156: 240pp Hb: 978-0-415-88067-1: £70.00

August 2010: 234 x 156: 224pp Hb: 978-0-415-78035-3: £80.00

For more information, visit: www.routledge.com/9780415880671

For more information, visit: www.routledge.com/9780415780353

Browse and order online: www.routledge.com/business

21

corpor at e g overnance

22

Corporate Governance 2nd Edition

International Corporate Governance A Comparative Approach Thomas Clarke, University of Technology, Australia Corporate governance has changed and developed a good deal in recent years. Thomas Clarke’s International Corporate Governance offers a comprehensive guide to understanding corporate governance as a discipline, and does so with a style and panache that can be lacking in many competitor texts.

While the popular structure has been retained, significant changes have been made to take account of the implications of the global financial crisis, the relevance of the post-GFC new regulatory order and corporate governance in Eastern Europe, the Middle East, South America, and Africa. In this cutting edge new edition, Clarke extends an already excellent range of case studies to include Lehman Brothers, AIG, Royal Bank of Scotland and UBS, as well as updating classic case studies in light of recent events. New textbook features include student questions to assist with assessments, as well as a new and impressive companion website.

Already a popular textbook, this new edition of International Corporate Governance will prove essential reading for all students of corporate governance, whether advanced undergraduate, masters or executive.

Selected Contents: 1. Cycles 2. Boards & Directors 3. Finance, Law & Markets 4. The Institutional Investors 5. Anglo-American 6. European 7. Asia-Pacific 8. Governance in the Developing World 9. Globalization of Corporate Governance 10. Corporate Social Responsibility 11. Case Studies: Lehman Brothers, AIG, Royal Bank of Scotland, UBS, Daimler-Chrysler/Fiat-Chrysler, Vodafone, James Hardie, Nomura December 2010: 246 x 189: 544pp Hb: 978-0-415-58646-7: £95.00 Pb: 978-0-415-58645-0: £36.99 For more information, visit: www.routledge.com/9780415586450

European Corporate Governance

The Corporate Social Responsibility Reader

Readings and Perspectives

Edited by Jon Burchell, University of Sheffield, UK

Edited by Thomas Clarke, University of Technology, Australia and Jean-Francois Chanlat, University of Paris IX Dauphine, France

For decades, Europe has sought to become more financially integrated with the United States and thus European legal institutions, regulatory, governance and accounting practices have faced pressures to adapt to international competitive markets. Against this backdrop, European corporate governance systems have been criticized as being less efficient than the Anglo-American market based systems.

This textbook examines the unique dimensions and qualities of European corporate governance. Reforms of key institutions, the doctrine of shareholder value and the seemingly irresistible growth of CEO power and reward are critically analyzed. The book brings out the richness of European corporate governance systems, as well as highlighting historical weaknesses that will require further work for a sustainable corporate governance environment in the future.

In light of the most severe financial crisis since the 1930s, this intelligent look at European corporate governance is a vital textbook for courses on corporate governance and a great supplementary textbook on a host of business, management and accounting classes.

Selected Contents: Introduction: Regime Change?

Part 1: Convergence or Diversity?: A European Perspective on Corporate Governance Part 2: The Impact of Shareholder Value Part 3: CEO Power and Reward Part 4: Corporate Governance Industry Analysis Part 5: Corporate Governance and Transitional Economies 2009: 246 x 189: 424pp Hb: 978-0-415-40533-1: £115.00 Pb: 978-0-415-40534-8: £38.99 For more information, visit: www.routledge.com/9780415405348

In the age of global capitalism, shareholders, and profits are not the only concerns of modern business corporations.

Debates surrounding economic and environmental sustainability, and increasing intense media scrutiny, mean that businesses have to show ethical responsibility to stakeholders beyond the boardroom. A commitment to corporate social responsibility may help the wider community. It could also protect an organization’s brand and reputation.

Including key articles and original perspectives from academics, NGOs and companies themselves, The Corporate Social Responsibility Reader is a welcome and insightful introduction to the important issues and themes of this growing field of study. This book addresses: • the changing relationships between business, state and civil society • the challenges to business practice • what businesses should be responsible for, and why • issues of engagement, transparency and honesty • the boundaries of CSR – can businesses ever be responsible?

While case studies examine major international corporations like Coca Cola and Starbucks, broader articles discuss thematic trends and issues within the field. This comprehensive but eclectic collection provides a wonderful overview of CSR and its place within the contemporary social and economic landscape. It is essential reading for anyone studying business and management, and its ethical dimensions.

Selected Contents: Section 1: Contemporary Pressures and the Changing Relationships Between Business, the State and Civil Section 2: Challenges to Contemporary Business Practice Section 3: What Should Businesses be Responsible for and Why Should they Care? Section 4: Shaping the New Business Agenda: Guidelines and Actions Section 5: The Opening Up of the Business Community: Engagement, Transparency and Honesty Section 6: Can Companies Ever be Socially Responsible?: Assessing the Boundaries of CSR and Looking to the Future for Responsible Business 2008: 246 x 174: 312pp Hb: 978-0-415-42433-2: £95.00 Pb: 978-0-415-42434-9: £34.99 For more information, visit: www.routledge.com/9780415424349

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e th i cs

New

Textbook • 5th Edition

Good Business

Business Law

Exercising Effective and Ethical Leadership

David Kelly, Ann Holmes and Ruth Hayward

James O’Toole and Don Mayer

This illuminating and practical collection of essays addresses the increasingly important topics of corporate ethics, social responsibility, and sustainability in the context of effective global business strategies.

Instead of condemning business, or exhorting corporate leaders to ’do good,’ the authors deal with the ’hot button’ issues of our time in a cool and rational manner, seeing them as opportunities rather than as problems.

As the authors illustrate, there is no necessary trade-off between business leaders doing the right thing, on one hand, and the profitable thing, on the other. They demonstrate that ethics is not peripheral, or in addition to, the central concerns of business. To the contrary, ethics and good citizenship are at the heart of all good business strategies, decisions, and organizational cultures. These essays offer useful examples of how executives can create strategies and cultures that are, both and at the same time, ethical and effective-the essence of good business.

This latest edition of Business Law has been thoroughly updated and expanded to provide a clear and comprehensive treatment of the key aspects of business law.

Major developments that have occured since the last edition are covered, including:

A Publiction of The Institute for Enterprise Ethics, Daniels College of Business, University of Denver April 2010: 234 x 156: 232pp Hb: 978-0-415-87997-2: £55.56 Pb: 978-0-415-87998-9: £13.86 eBook: 978-0-203-85062-6

• the increasing impact of the Human Rights Act 1998 • the Limited Liability Partnerships Act 2000 • numerous cases from both domestic and European courts.

Exploring both the form and content of the legal regulation of business in a critically informed context, Business Law, primarily designed for undergraduates on business studies courses, is also ideal for all those who need to study the interaction between the law and business as part of their main course.

2005: 234 x 156: 632pp Pb: 978-1-85941-962-5: £34.99 eBook: 978-1-84314-804-3 For more information, visit: www.routledge.com/9781859419625

Forthcoming

Risk Management and Corporate Governance

For more information, visit: www.routledge.com/9780415879989

Edited by Abolhassan Jalilvand and A.G. Malliaris, both at Loyola University, Illinois, USA

Textbook • 5th Edition

November 2010: 234 x 156: 250pp Hb: 978-0-415-87970-5: £70.00

Bourne on Company Law Nicholas Bourne, Conservative Leader, Welsh Assembly, UK

For more information, visit: www.routledge.com/9780415879705

Bourne on Company Law carefully examines and guides students through the way that legal rules are applied in this core commercial area. The fundamental topics are broken down throughout into short, clear sections separated by subheadings for easy navigation before references are made to further literature in specific and extensive reading lists.

Retaining all of the popular features from previous editions, the book has also been extensively revised in light of the conclusion of the Companies Act 2006 and now incorporates a new expanded introduction, which provides a background and context to the way the law works in relation to companies before considering the European influence on company law.

Now expanded to include fully cross-referenced chapters and full case references and summaries, this new edition of Bourne on Company Law is the ideal companion for all students taking courses or modules in this demanding subject.

May 2010: 234 x 156: 388pp Hb: 978-0-415-57875-2: £75.00 Pb: 978-0-415-56350-5: £26.99 For more information, visit: www.routledge.com/9780415563505

Browse and order online: www.routledge.com/business

Ethics Ethical Dilemmas in Management Christina Garsten, Stockholm University, Sweden and Tor Hernes, Copenhagen Business School, Denmark

This exciting new text engages with the issue of ethical dilemmas encountered in different organizations. Rather than exploring the definition of ethical conduct, this book focuses on the way in which the process of organization produces dilemmas of ethical behaviour. Using illustrative accounts from corporate settings as a basis, the book explores the conditions that lead to ethical dilemmas and the strategies organizations adopt to deal with these dilemmas or steer away from them. The book suggests that ethical dilemmas are often dealt with by directing attention away from the core problem, rather than engaging with and solving it.

This is a fascinating text, which raises important questions and provides a deeper understanding of the dynamics of ethical processes. A company’s ethical behaviour is a major criterion by which the company, its products and services are judged and is therefore crucial to sound management in today’s organizations. Ethical Dilemmas in Management is essential reading for all students of business and management and ethics.

Selected Contents: 1. Introduction: Dilemmas of Ethical Organizing Christina Garsten and Tor Hernes 2. Risk, Responsibility and Conscience Tore Bakken 3. White as Snow or Milk? Tor Hernes, Gerhard E. Schjelderup and Anne Live Vaagaasar 4. Does Rule-Based Moral Management Work? A Case Study in Sexual Harassment Steve McKenna 5. Challenges to Leader Integrity Steven L. Grover and Robert Moorman 6. Transparency Tricks Christina Garsten and Monica Lindh de Montoya 7. The Power of Activism Debora L. Spar and Lane T. La Mure 8. Thoughts and Second Thoughts about Enron Ethics Ronald R. Sims and Johannes Brinkmann 9. No Smoke without Fire? Todd Bridgman 10. Overmanagement and the Problem of Moral Consciousness Hervé Laroche 11. Tying Some Ends Together Christina Garsten and Tor Hernes 2008: 234 x 156: 184pp Hb: 978-0-415-43759-2: £95.00 Pb: 978-0-415-43760-8: £25.99 For more information, visit: www.routledge.com/9780415437608

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Routledge Studies in Business Ethics

Organizational Transformation for Sustainability

New

An Integral Metatheory

Ethics for International Business

Mark Edwards, University of Western Australia, Business School

New

Leadership and the Global Environmental Challenge Edited by Benjamin W. Redekop, Christopher Newport University, PA, USA As the first book in the field of leadership studies to approach sustainability as a multi-faceted leadership challenge, Leadership for Environmental Sustainability will help to set the terms of the discussion on this topic among students, scholars, and practitioners of leadership for years to come. It explores the connection between leadership and sustainability from a variety of disciplinary perspectives, including sociology, history, psychology, business, literature, communication, and the arts. With short chapters edited for readability, the book is aimed at scholars, practitioners, students, and educated lay readers interested in cutting-edge research and thinking on this topic.

Selected Contents: Introduction: Connecting Leadership and Sustainability Benjamin Redekop 1. An Ecological Perspective on Leadership Theory, Research, and Practice Richard M. Wielkiewicz and Stephen P. Stelzner 2. Eco-Leadership: Towards the Development of a New Paradigm Simon Western 3. Challenges and Strategies of Leading for Sustainability Benjamin Redekop 4. Leadership and the Dynamics of Collaboration: Averting the Tragedy of the Commons Rob Williams 5. Leadership for Sustainability in Business: It’s All About the Stories We Tell Martin Melaver 6. Green Heroes Re-examined: An Evaluation of Environmental Role Models Beth Birmingham and Stan Lequire 7. Communicating Leadership for Environmental Sustainability: The Rhetorical Strategies of Rachel Carson and Al Gore Denise Stodola 8. Artists as Transformative Leaders for Sustainability Jill Jacoby and Xia Ji 9. The Agrarian Mind and Good Leadership: Harvesting Insights from the Literary Field of Wendell Berry Paul Kaak 10. Leadership from Below: Farmers and Sustainable Agriculture in Ethiopia. Ezekiel Gebissa 11. The League of Nations and the Problems of Health and the Environment: Leadership for the Common Good in Historical Perspective Michael Callahan 12. Protest, Power, and ’Political Somersaults’: Leadership Lessons from the German Green Party Heather McDougall 13. Religion, Leadership, and the Natural Environment: The Case of American Evangelicals Calvin Redekop 14. The Turn toward Spirituality and Environmental Leadership Corné Bekker 15. Deep Systems Leadership: A Model for the 21st Century Rian Satterwhite. Conclusion: Towards a New General Theory of Leadership June 2010: 234 x 156: 265pp Hb: 978-0-415-80650-3: £70.00 eBook: 978-0-203-84699-5

Organizational Transformation for Sustainability offers some innovative answers to the big questions involved in organizational sustainability and the radical changes that organizations will need to undergo as we move into the third millennium. This new approach comes from the new field of integral metatheory.

During the 21st century organizations will undergo a level of radical and global change that has rarely been seen before. This transformation will come as a result of the environmental, social and economic challenges that now confront organisations in all their activities. But are our understandings and theories of change up to the task of meeting these challenges? Will we be able to develop sustaining visions of how organizations might contribute to the long-term viability of our interdependent global communities? Organizational Transformation for Sustainability: An Integral Metatheory offers some innovative answers to the big questions involved in organizational sustainability and the radical changes that organizations will need to undergo as we move into the third millennium. This new approach comes from the emerging field of integral metatheory.

Edwards shows how a ’Big Picture’ view of organisational transformation can contribute to our understanding of, and search for, organisational sustainability. There are four key themes to the book: i) the need for integrative metatheories for organisational change; ii) the development of a general research method for building metatheory; iii) the description of an integral metatheory for organisational sustainability; and iv) the discussion of the implications of this metatheory for organisational change and social policy regarding sustainability. This book brings a unique and important orienting perspective to these issues.

Selected Contents: List of Figures. List of Tables. Foreword.

Introduction: An Integrative Pluralism 1. The Need for Metatheory in the Study of Organisational Transformation 2. Metatheoretical Domain and Definitions 3. ’The View from Somewhere Else’: In Defence of Metatheorising 4. Stories of Transformation 5. A General Method for Metatheory Building 6. A Multiparadigm Review and Analysis of Organisational Transformation Theories 7. The Network of Lens Relationships 8. Sustaining Visions: An Integrative Metatheory for Organisational Transformation 9. Metatheoretical Evaluations 10. Towards an Integrative Meta-Studies. Appendices. References. Index 2009: 234 x 156: 288pp Hb: 978-0-415-80173-7: £75.00 eBook: 978-0-203-85993-3 For more information, visit: www.routledge.com/9780415801737

For more information, visit: www.routledge.com/9780415806503

2nd Edition

Decision-Making in a Global Political Economy John Kline, Georgetown University, USA The newly-updated version of this groundbreaking textbook continues to provide a topical and relevant analysis of the ethical dimensions of conducting business in a global political economy. From a starting point of applied ethics, the book introduces a common set of normative terms and analytical tools for examining and discussing real case scenarios.

Extensive real-world examples, presented in the form of exhibits, cover issues including: • foreign production, including sweatshops • export of hazardous products • testing and pricing of HIV-AIDS drugs • advertising tobacco, alcoholic beverages and infant formula • deceptive marketing techniques and bribery • religious and social discrimination • cultural impacts from ’music, movies and malls’ • environmental issues, including oil spills, rain forest preservation, global warming and genetically modified foods • fair trade certification and consumer boycotts • oil investments in the Sudan, Burma and Nigeria.

To keep pace with the changing landscape of global business, this new edition features: • updated exhibits that introduce new issues, including internet censorship and privacy, marketing and obesity, dumping electronic waste in Ghana, the costs of bottled water, and Wal-Mart’s supplier code in China • increased coverage of issues arising in emerging markets • updated descriptions and assessments of relevant international agreements • seventeen new photographs that were chosen to accompany cases designed for classroom discussion • ’framing questions’ to guide discussion of issues in topical chapters • three additional figures that help depict the ethical analysis process.

The continued globalization of business increases the relevance of this textbook and its unique focus on specifically international ethical challenges faced by business, where governments and civil society groups play an active role. While most business ethics texts continue to focus heavily on ethical theory, this textbook condenses ethical theory into applied decision-making concepts, emphasizing practical applications to real world dilemmas.

Anyone with an interest in the ethical implications of international business, or the business implications of corporate responsibility in the global market, will find this book a thought-provoking yet balanced analysis.

Clearly written, this has become the textbook of choice in this increasingly important field.

June 2010: 246 x 174: 296pp Hb: 978-0-415-99942-7: £110.00 eBook: 978-0-203-88059-3 For more information, visit: www.routledge.com/9780415999427

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Public & Non-Profit Management 2nd Edition

Public Management and Governance Edited by Tony Bovaird, University of Birmingham, UK and Elke Löffler, Governance International, UK

The role of government in managing society has once again become a hot topic worldwide. A more diverse society, the internet, and new expectations of citizens are challenging traditional ways of managing governments.

The second edition of Public Management and Governance examines key issues in efficient management and good quality service in the public sector. With contributions from leading authors in the field, it goes beyond the first edition, looking at the ways in which the process of governing needs to be altered fundamentally to remain legitimate and to make the most of society’s many resources.

Key themes include: • challenges and pressures facing modern governments worldwide • the changing role of the public sector in a ‘mixed economy‘ of provision • governance issues such as ethics, equalities, and citizen engagement.

This new edition has an increased international scope and includes new chapters on partnership working, agency and decentralised management, process management, and HRM. Comprehensive and detailed, it is an ideal companion for undergraduate and postgraduate students of public management, public administration, government and public policy.

2009: 246 x 174: 400pp Hb: 978-0-415-43042-5: £90.00 Pb: 978-0-415-43043-2: £27.99 For more information, visit: www.routledge.com/9780415430432

The New Public Governance?

Emerging Perspectives on the Theory and Practice of Public Governance Edited by Stephen P. Osborne, University of Edinburgh, UK

‘Stephen Osborne is to be congratulated for assembling an impressive array of contributors and producing a text which makes a major contribution to the debates about this emerging paradigm.’ - Robert Pyper, Glasgow Caledonian University, UK ’This book showcases the best writing on ‘public governance’, bringing together new research in institutional analysis, policy dynamics, and government-society relationships. It provides a good balance of conceptual insights and empirical analysis grounded in the large changes evident in advanced countries in recent decades.’ - Brian Head, University of Queensland, Australia ’This text, edited by Stephen Osborne, may do as much for critical insight to Europe’s public service delivery as the David Osborne and Ted Gaebler text on Reinventing Government did for the United States in the 1990s in refocusing the public sector for improvement.’ - Dean F. Eitel, DePaul University, USA

Despite predictions that ’new public management’ would establish itself as the new paradigm of Public Administration and Management, recent academic research has highlighted concerns about the intra-organizational focus and limitations of this approach. This book represents a comprehensive analysis of the state of the art of public management, examining and framing the debate in this important area.

The New Public Governance? sets out to explore this emergent field of research and to present a framework with which to understand it. Divided into five parts, the book examines: • theoretical underpinnings of the concept of governance, especially competing perspectives from Europe and the US • governance of inter-organizational partnerships and contractual relationships • governance of policy networks • lessons learned and future directions.

Under the steely editorship of Stephen Osborne and with contributions from leading academics including Owen Hughes, John M. Bryson, Don Kettl, Guy Peters and Carsten Greve, this book will be of particular interest to researchers and students of public administration, public management, public policy and public services management.

Selected Contents: Introduction: The (New) Public Governance - A Suitable Case for Treatment? Stephen P. Osborne Part 1: Theoretical Perspectives on Public Governance 1. Global Perspectives on Governance Patricia Kennett 2. Metagovernance and Public Management B. Guy Peters 3. Innovations in Governance Mark Moore and Jean Hartley 4. Governance and Governability Jan Kooiman 5. Does Governance Exist? Owen Hughes 6. What Endures? Public Governance and the Cycle of Reform Laurence Lynn Jr. Part 2: Governance and Inter-Organizational Partnerships to Deliver Public Services 7. Theory of Organizational Partnerships – Partnership Advantages, Disadvantages and Success Factors Ronald McQuaid 8. Public-Private Partnerships and Public Governance Challenges Carsten Greve and Graeme Hodge 9. Introducing the Theory of Collaborative Advantage Siv Vangen and Chris Huxham 10. Relationship Marketing, Relational Capital and the Governance of Public Services Delivery Stephen P. Osborne, Kate McLaughlin and Celine Chew 11. Leading Across Frontiers: How Visionary Leaders Integrate People, Processes, Structures and Resource Barbara C. Crosby, John M. Bryson and Melissa M. Stone 12. Public Governance and the Third Sector: Opportunities for Co-Production and Innovation?

Victor Pestoff and Taco Brandsen Part 3: Governance of Contractual Relationships 13. Governance, Contract Management and Public Management Donald F. Kettl 14. Governance of Outsourcing and Contractual Relationships Federica Farneti, Emanuele Padovani and David W. Young 15. The Governance of Contracting Relationships: Killing the Golden Goose - A Third Sector Perspective Steven Rathgeb Smith and Judith Smyth Part 4: Governance of Inter-Organizational Networks 16. Trust in Governance Networks: Looking for Conditions for Innovative Solution and Outcomes Erik-Hans Klijn 17. Implementation and Managerial Networking in the New Public Governance Laurence J. O’Toole Jr. and Kenneth J. Meier 18. From New Public Management to Networked Community Governance? Strategic Local Public Service Networks in England Steve Martin Part 5: Governance of Policy Networks 19. Policy Networks: Theory and Practice Tobias Jung 20. Policy Networks in Practice: The Debate on the Future of Amsterdam Airport Schiphol Menno Huys and Joop Koppenjan 21. Governance, Networks and Policy Change: The Case of Cannabis in the United Kingdom Betriz Acevedo and Richard Common. Conclusions: Public Governance and Public Services Delivery: A Research Agenda for the Future Stephen P. Osborne 2009: 234 x 156: 448pp Hb: 978-0-415-49462-5: £125.00 Pb: 978-0-415-49463-2: £34.99 eBook: 978-0-203-86168-4 For more information, visit: www.routledge.com/9780415494632

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p u blic & non-profit managemen t

26

Routledge Masters in Public Management Series edited by: Stephen P. Osborne, University of Edinburgh, UK The Routledge Masters in Public Management series aims to fill the need for a comprehensive and well-balanced series of textbooks on core management topics specifically orientated towards the public management field.

New

Forthcoming in 2011

Performance Management in the Public Sector

Strategic Management in the Public Sector

Wouter van Dooren, Universiteit Antwerpen, Belgium, Geert Bouckaert, Katholieke Universiteit, Leuven, Belgium and John Halligan, University of Canberra, Australia

Kuno Schedler, University of St. Gallen, Switzerland, and Isabella Proeller and John Philipp Siegel, both at University of Potsdam, Germany

Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes.

Forthcoming in 2011

Nonprofit Organizations and the State Collaboration and Governance Taco Brandsen, Nijmegen University, the Netherlands Historically, nonprofit organizations and the state have often collaborated closely in the delivery of public services. Following public management reforms, this collaboration has been extended and deepened in recent decades. However, this relationship is also fraught with misunderstandings, unrecognized risks and missed opportunities.

Nonprofit Organizations and the State offers a comprehensive, systematic and accessible introduction to this subject. The book also offers insights into the risks of collaboration, as well as capitalizing on the opportunities presented by collaboration initiatives.

Other topics covered include: • key issues involved in collaboration • key concepts and theories of collaboration from a range of academic perspectives • types of collaboration and their policy implications • effects of collaboration on organizational development.

With a selection of real-world cases covering an international range of organizations, this key text offers a thorough introduction to nonprofit organizations and management for students and managers alike.

June 2011: 234 x 156: 224pp Hb: 978-0-415-56711-4: £110.00 Pb: 978-0-415-56712-1: £31.99 For more information, visit: www.routledge.com/9780415567121

Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: • situates performance in some of the current public management debates • discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management • examines measurement, incorporation and use of performance information • explores the challenges and future directions of performance management.

A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.

Selected Contents: Introducing Performance Based Management 1. What is Performance Management and Why do we Have it? 2. Performance Management and Management Functions Measuring Performance in the Public Sector 3. Models of Measuring Performance 4. Performance: Indicators and Measurement Systems Performance Based Management 5. Taking and Allocating ’Responsibilities’ for Performance 6. Redefining Performance as ’Results’ 7. Defining the Appropriate and Relevant Levels of Systems 8. Designing New ’Accountability Mechanisms’ and ’Reporting Systems’ Consequences and Implications 9. Performance Based Management: Issues and Debates 10. Implications for Politics and Citizens in a Governance Context May 2010: 234 x 156: 208pp Hb: 978-0-415-37104-9: £85.00 Pb: 978-0-415-37105-6: £25.99 eBook: 978-0-203-03080-6 For more information, visit: www.routledge.com/9780415371056

Strategic Management in the Public Sector examines the application of strategic management concepts, theories and analytical techniques to give readers a critical understanding of the strategy process involved in public management and administration.

Selected Contents: Part 1: Introduction 1. Definitions, Concepts, and Perspectives of Strategic Management 2. Strategy in a Public Context 3. Central Issues Part 2: Actors, Content, and Instruments 4. Actors 5. Content 6. Instruments 7. Empirical Findings: Strategic Management in Central Government in the Comparative Perspective Part 3: Strategy Process 8. Deliberating Strategy 9. Realising Strategy 10. Monitoring and Evaluating Strategy 11. Strategy Formation and Development: The Strategy Process Reconsidered Part 4: Resources, Capabilities, and Change 12. Resources 13. Capabilities 14. Change Part 5: Summary - Integrating Strategic Management in the Public Sector February 2011: 234 x 156: 304pp Hb: 978-0-415-56178-5: £100.00 Pb: 978-0-415-56179-2: £30.99 For more information, visit: www.routledge.com/9780415561792

Forthcoming in 2011

Financial Management and Accounting in the Public Sector Gary Bandy Managers working in the public sector are confronted daily with targets and demands that are often set in confusing accounting and financial jargon. This book will help students of public management and administration to understand the financial and accounting aspects of creating public value.

In Financial Management and Accounting in the Public Sector, Gary Bandy employs a jargon-free narrative to introduce the core concepts of accounting and financial management in the public sector. The book is structured around ten rules that encapsulate the essential behaviours that public sector managers should adhere to for managing the financial resources they have effectively. Relevant theory is woven into the chapters and illustrated with real-life examples and case studies so that the overall effect is a ‘hands-on’ textbook. A glossary of terms to help managers understand and be understood by accountants is also provided.

Selected Contents: Preface 1. Introduction 2. Know Your Limits 3. Make Reasonable Decisions 4. Be in Control 5. Measure the Right Things 6. Always Do the Right Thing 7. Understand the Politics 8. Be a Good Partner 9. Be Commercial 10. Be Accountable 11. Create Public Value for Money. Glossary February 2011: 234 x 156: 312pp Hb: 978-0-415-58831-7: £85.00 Pb: 978-0-415-58832-4: £29.99 For more information, visit: www.routledge.com/9780415588324

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Forthcoming

Forthcoming

Forthcoming in 2011

Human Resource Management in Public Service Organizations

Marketing Management and Communications in the Public Sector

Ethics and Management in the Public Sector

Edited by Rona S. Beattie, Glasgow Caledonian University, UK and Jennifer Waterhouse, University of Technology, Australia

Martial Pasquier and Jean-Patrick Villeneuve, both at Swiss Graduate School of Public Administration, Switzerland

Human resource management (HRM) is a core element of any service, but especially so in public service organizations, whose employees are often their most valuable resource.

However, until now there has been little information readily available in the form of key texts, which explore this important topic. Now, this outstanding book tackles the subject head on, bringing together cutting-edge research on HRM in the public sector from a range of respected international authors. It covers such key issues as:

International in approach, this text provides students, practitioners and scholars with a thorough overview of the major concepts and tools in marketing and communication as they can, and should be applied in the public sector, giving readers an exclusive and decisive analysis of public sector marketing.

• managing cultural change and the work-life balance.

It provides an overview of the possibilities and limits of the application of these concepts and their corresponding tools in the public sector. For if the specificities of the public sector are numerous, it is probably with the concepts of marketing and communication that boundaries are easiest to miss, often leading to their inappropriate use. These specificities are the pillars of this book.

Timely and topical, this book will be of great interest both to researchers in the fields of HRM and public sector management, and to management practitioners keen to inform their practice from an evidence base. This book was first published as a special issue of Public Management Review.

If the realities of the public sector are key to any understanding of marketing and communication, the international scene is the only possible ground to truly explore their various possibilities. This book is key reading for all students of marketing with an interest in the public sector.

Selected Contents: 1. Introduction: HRM and the Public Sector Context 2. Human Resource Management’s Stakeholders 3. Recruitment and Retention 4. Managing Diversity 5. Performance Management and Reward 6. Developing Human Resources 7. Managing Change 8. Employment Relations: A Comparative Perspective.

Conclusions

Selected Contents: Introduction Part 1: The Public Sector Part 2: Marketing 1. Introduction to Marketing in the Public Sector 2. Basic Concepts in Marketing 3. Surveying Markets and Opinions 4. Marketing Strategy 5. Marketing Instruments 6. Cases in Public Marketing Part 3: Communication 7. Introduction to Communication in the Public Sector 8. Communication Model 9. Instruments of Communication 10. Communication Planning 11. Crisis Communication 12. Cases in Public Communication

• the relationship between HRM and organizational performance

December 2010: 234 x 156: 270pp Hb: 978-0-415-41154-7: £85.00 Pb: 978-0-415-41155-4: £25.99 For more information, visit: www.routledge.com/9780415411554

July 2011: 246 x 174: 384pp Hb: 978-0-415-44897-0: £95.00 Pb: 978-0-415-44898-7: £29.99

Alan Lawton, University of Hull, UK and Karin Lasthuizen, VU University Amsterdam, the Netherlands Grappling with ethical issues is a daily challenge for those working in organizations that deliver public services. Such services are delivered through an often bewildering range of agencies and amidst this constant change, there are fears that a public service ethos, a tradition of working in the public interest, becomes blurred.

Using extensive vignettes and case studies, Ethics and Management in the Public Sector illuminates the practical decisions made by public officials. The book takes a universal approach to ethics reflecting the world-wide impact of public service reforms. This textbook covers important themes reflecting current thinking, including an examination of: • the definition and scope of ethical issues for public service organizations • the universality of ethical prinicples and the relativity of values • the extent to which Western ethical principles are appropriate in other parts of the world • the impact of reforms on traditional values and principles of public service.

This easy-to-use textbook is a definitive guide for postgraduate students of public sector ethics, as well as students of public management and administration more generally.

Selected Contents: 1. Introduction 2. An Historical Perspective of the Development of Public Service Ethics 3. The Practice of Ethics 4. Public Service Motivation 5. Ethical Leadership 6. The Compliance Approach to Ethical Conduct 7. The Integrity Approach to Ethical Conduct 8. The Nature of Ethical Performance 9. The Ethical Organization (or Culture) 10. The Exercise of Practical Wisdom 11. Key Lessons and Issues for the Future June 2011: 234 x 156: 256pp Hb: 978-0-415-57759-5: £85.00 Pb: 978-0-415-57760-1: £27.99 For more information, visit: www.routledge.com/9780415577601

Journal of Trust Research Editor-in-Chief: Peter Ping Li, Copenhagen Business School, Denmark www.tandf.co.uk/journals/rjtr

Public Management Review Editor-in-Chief: Stephen P. Osborne, University of Edinburgh, UK www.tandf.co.uk/journals/rpxm

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Public Money & Management Editor: Andrew Gray, Academic Services for Public Management Deputy Editor: Professor Jane Broadbent, Roehampton University, London, UK www.tandf.co.uk/journals/rpmm

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Routledge Critical Studies in Public Management Series edited by: Stephen P. Osborne, University of Edinburgh, UK This series is dedicated to presenting and critiquing an important body of theory and empirical study. It publishes books that both explore and evaluate the emergent and developing nature of public administration, management and governance (in theory and practice) and examine the relationship with and contribution to the over-arching disciplines of management and organizational sociology.

New

Forthcoming

Social Accounting and Public Management

Public Management and Complexity Theory

Accountability for the Public Good Edited by Stephen P. Osborne, University of Edinburgh, UK and Amanda Ball, University of Canterbury, New Zealand Social accounting as a discipline has challenged the methodology and focus of the larger field of accounting over the last 50 years. More recently it has taken on greater significance for other subjects as well, addressing issues for public policy and management more broadly. These include the issues of the nature of accountability in the contemporary plural state, environmental and societal sustainability, the ethical management and governance of public services and resources, and the creation and sustenance of social capital as an essential element of the modern plural state.

Social Accounting and Public Management brings together for the first time researchers from a range of disciplines including accounting, political science, management, sociology and policy studies to discuss and develop our knowledge and theory of the nature of ‘accountability’ in contemporary global society and the challenges it may pose for public policy and management. This book addresses this nexus of all of these issues and disciplines, and through this, makes a contribution to the development of the disciplines of both social accounting and public policy and management.

Selected Contents: 1. Introduction: Accounting – for the Common Good? Amanda Ball and Stephen P. Osborne Section 1: Social Audit and Social Accounting: Cross-Disciplinary Perspectives 2. A Brief Re-Evaluation of ’The Social Accounting Project’: Social Accounting Research as if the World Matters Rob Gray, Jesse Dillard and Crawford Spence 3. Participatory Governance and Social Audit in the Third Sector Giulio Citroni and Sabina Nicolella 4. Budget and Social Capital System Theory: Empirical Research Tools Cynthia E. Lynch and Thomas D. Lynch 5. What is it Worth? Social Accounting for Membership Organisations Laurie Mook, Femida Handy and Meenaz Kassam 6. Exploring the Potential of Shadow Accounts in Problematising Institutional Conduct Colin Dey, Shona Russell and Ian Thomson Section 2: Accountabilities 7. Czech Elites and Citizens as Part of a Public Accountability System Pavol Frič 8. Non-profit Organisations, Democratisation, and New Forms of Accountability: A Preliminary Evaluation Taco Brandsen, Mirjan Oude Vrielink, Thomas Schillemans and Eelco van Hout 9. An Accountability Model and Self-Assessment Initiative for Third Sector Organisations in Hungary Monika Molnár 10. Reporting for Public Sector Agencies: A Stakeholder Model Daphne Rixon and Sheila Ellwood 11. Agencies as Instruments of New Public Management: Models of Accountability in Italy Sandro Brunelli, Alessandro Giosi and Silvia Testarmata 12. Evolving Accountabilities: Experience and Prospects from Scottish Public Services Tony Kinder Section 3: Social Accounting and Sustainability 13. The Carbon Neutral Public Sector: Governmental Accounting and Action on Climate Change Amanda Ball, Ian Mason, Suzana Grubnic, Phil Hughes and S. Jeff Birchall 14. Choosing a Smart Set of Sustainable Development Indicators for ’Governments at All Levels’ Dick Osborn 15. Social and Sustainability Reporting in Italian Local Governments: What is not Reported? Federica Farneti, James Guthrie and Benedetta Siboni 16. Stakeholder Responses to a Social and Environmental Reporting Model for the Credit Union Sector Dianne McGrath 17. Prolegomena to Sustainability Reporting: Preventing Premature Closure of Debate Surrounding the Meaning of Sustainability Marie-Andrée Caron, Alain Lapointe and Corinne Gendron Section 4: Social Accounting, Social Capital, and the Social Economy 18. Social Accounting and Auditing: Assessing the Contribution of Social Capital to Social Enterprise and the Social Economy Guenther Lorenz and Alan Kay 19. Social and Public Value Measurement and Social Audit: The Czech Experience Magdalena Hunčová 20. The Contribution of Religious Congregations to the Local Social Economy Ram A. Cnaan Section 5: Social Accounting, Accountability, and Ethics 21. A Social Accountability Framework for Public Sector Conflict of Interest: Private Interests, Public Duties, and Ethical Cultures Gordon Boyce and Cindy Davids 22. Corruption and Accountability in a Globalized World: A Comparative Study of Japan, Hong Kong, and China Wilson Wong 23. An Accreditation Framework for the Indian Third Sector Gaurav Patankar and Ashok Jain 24. Conflicts of Interest, Corruption, and Ethics in Public Services: A Public Governance Approach Andrea Calabrò 25. Ethical Audit: Control, Performance, and Review Alan Lawton, Frédérique Six and Michael Macaulay 26. Social Accounting and Public Management: Accountability for the Public Good. Conclusions Victor A. Pestoff July 2010: 234 x 156: 393pp Hb: 978-0-415-80649-7: £85.00 eBook: 978-0-203-84607-0

Richer Decision-Making in Public Services Mary Lee Rhodes, Trinity College Dublin, Ireland, Joanne Murphy, Queen’s University Belfast, UK, Jenny Muir, Queen’s University Belfast, UK and John A. Murray, Trinity College Dublin, Ireland That public services exhibit unpredictability, novelty and, on occasion, chaos, is an observation with which even a casual observer would agree. Existing theoretical frameworks in public management fail to address these features, relying more heavily on attempts to eliminate unpredictability through increased reliance on measurable performance objectives, improved financial and human resource management techniques, decentralisation of authority and accountability and resolving principal-agent behaviour pathologies. Essentially, these are all attempts to improve the ‘steering’ capacity of public sector managers and policy makers.

By adopting a Complex Adaptive Systems (CAS) approach to public services, this book shifts the focus from developing steering techniques to identifying patterns of behaviour of the participants with the ultimate objective of increasing policy-makers’ and practitioners’ understanding of the factors that may enable more effective public service decision-making and provision. The authors apply a CAS framework to a series of case studies in public sector management to generate new insights into the issues, processes and participants in public service domains.

September 2010: 234 x 156: 216pp Hb: 978-0-415-45753-8: £80.00 For more information, visit: www.routledge.com/9780415457538

Making Public Services Management Critical Edited by Graeme Currie, University of Nottingham, UK, Jackie Ford, University of Bradford, UK, Nancy Harding, University of Leeds, UK and Mark Learmonth, University of Nottingham, UK This book brings together public services policy and public services management in a new way, challenging many old ideas in this field and presenting the debate of what ‘critical’ constitutes when applied to public services policy and management.

For more information, visit: www.routledge.com/9780415806497

2009: 234 x 156: 284pp Hb: 978-0-415-44998-4: £70.00 For more information, visit: www.routledge.com/9780415449984

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Routledge Studies in the Management of Voluntary and Non-Profit Organizations Series edited by: Stephen P. Osborne, University of Edinburgh, UK This series draws together significant and ground breaking research in public policy and management.

Forthcoming

Governance and Regulation in the Third Sector International Perspectives Edited by Susan Phillips, Carleton University, Canada and Steven Rathgeb Smith, University of Washington, USA This book brings together scholars and experienced practitioners from different countries to investigate the relationship between regulation and relational governance for the third sector in a comparative context.

Selected Contents: Part 1: Introduction Susan Phillips and Steven Rathgeb Smith Part 2: Country Chapters 1. England Debra Morris 2. Scotland Patrick Ford 3. Ireland Gemma Donelly-Cox 4. Canada Susan Phillips 5. Australia Mark Lyons 6. Hungary Eva Kuti 7. Germany/France Igno Bode 8. Estonia Daimer Liiv 9. EU 10. United States Steven Rathgeb Smith Part 3 11. Reflections on the GovernmentNonprofit Relationship Doug Rutzen and Richard Fries September 2010: 234 x 156: 288pp Hb: 978-0-415-77477-2: £85.00 For more information, visit: www.routledge.com/9780415774772

Forthcoming

Voluntary Organizations and Public Service Delivery

Managing Organizational Change in Public Services International Issues, Challenges and Cases

Edited by Ian Cunningham, University of Strathclyde, UK and Philip James, Oxford Brookes University, UK

Edited by Rune Todnem By and Calum Macleod, both at Queen Margaret University, UK

The outsourcing of public services to voluntary, not-for-profit organizations has proven an important part of public sector reform during the last three decades across most industrialised countries. These moves to accord the voluntary sector a greater role in public service delivery inevitably means that the nature of its relationship with government, and place in the State more generally, is undergoing a process of change.

To date, much of the debate about the desirability, or otherwise, of these changes has focused attention on how far it will improve efficiency and quality of services and the degree to which it will undermine the independence of the organisations themselves. Very little attention has however been paid to the implications for the employment policies and practices of voluntary organizations and the work experiences of those working for them.

Voluntary Organizations and Public Sector Delivery provides a systematic examination of how these, and other, aspects of voluntary sector employment are being affected by its engagement with the growing trend to the market-based outsourcing of the delivery of public services. The volume draws together a team of expert contributors to explore how the process of outsourcing is impacting the internal and external labor markets of voluntary organizations, and the implications for the policy objectives underlying the externalization of the delivery of public services to them.

Selected Contents: 1. Introduction Ian Cunningham and Philip James Part 1: Policy and Labor Market Contexts 2. Outsourcing and the Voluntary Section: A Review of the Evolving Policy Landscape Steve Davies 3. Trends in Voluntary Sector Employment Jenny Clark 4. Union Membership, Organization and Policy Mike Short Part 2: Employment Policies and Practices in the Voluntary Sector 5. The Management of Human Resources in the Voluntary Sector Emma Parry and Clare Kelliher 6. Graduate Recruitment and its Relationship to Outsourcing Scott Hurrell, Dennis Nickson, Chris Warhurst and Eli Dutton 7. The Evolution of Management Development in Voluntary Organizations Rona Beattie Part 3: Work Experiences in an Era of Outsourcing 8. Outsourcing in Social Care: Its Implications for Pay and Worker Security Ian Cunningham and Philip James 9. The Changing Psychological Contracts of Voluntary Sector Workers Ian Cunningham 10. The Employment-Related Implications of Outsourcing: An Anglo-German Comparison Ian Greer, Ian Greenwood and Mark Stuart 11. Labor Processes under Marketization: A Canadian Perspective Donna Baines 12. USA Case Steven Rathgeb Smith 13. Australian Case Catherine Mcdonald, Sarah Charlesworth and Heather Fraser 14. Concluding Observations Ian Cunningham and Philip James November 2010: 234 x 156: 176pp Hb: 978-0-415-87473-1: £70.00 For more information, visit: www.routledge.com/9780415874731

Series: Understanding Organizational Change This edited collection focuses on the organizational dimensions of change management, identifying and analyzing the development, implementation and evaluation of public service change initiatives. Combining theory and practice, it boasts case studies from around the world, as well as comparative analysis across a range of public service sectors.

2009: 234 x 156: 304pp Hb: 978-0-415-46758-2: £85.00 Pb: 978-0-415-46759-9: £24.99 For more information, visit: www.routledge.com/9780415467599

Understanding E-Government Information Systems in Public Administration Vincent Homburg, Erasmus University, the Netherlands

Governments these days often boast about the efficiency of their electronic systems.

Information communication technologies (ICTs) apparently allow public service to become cheaper, faster and more democratic. E-government has become another buzzword, the shining future of the public realm. Critics claim, however, that ICTs’ potential for democratic renewal is hampered by ancient assumptions of how governments should function. But which viewpoint is nearer the truth?

In this original and insightful volume, Vincent Homburg demonstrates how the use, form and impact of ICTs are, in fact, entwined within the socio-political, economic and institutional aspects already established by government and public administration. Evangelical or fatalistic perspectives are discredited to show the different realities in which ICTs play a role in our daily lives. Using case studies and vignettes from throughout Europe and the US, the book analyzes what these new technologies actually do, and how they are screened through varying layers of bureaucracy and convention.

This is a timely addition to our understanding of what is meant by e-government, getting behind the political rhetoric. Understanding E-Government will be key reading for all students of public administration, political science, organization theory and information systems.

2008: 234 x 156: 144pp Hb: 978-0-415-43093-7: £90.00 Pb: 978-0-415-43094-4: £25.99 For more information, visit: www.routledge.com/9780415430944

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Textbook • 2nd Edition

Nonprofit Organizations An Introduction Helmut K. Anheier, University of California, Los Angeles, USA

Fundraising Management Analysis, Planning and Practice

Arts Management

Adrian Sargeant, Indiana University, USA and Elaine Jay, Sargeant Associates Ltd, UK

Derrick Chong, Royal Holloway, University of London, UK

The second edition of Arts Management has been thoroughly revised to provide an updated, comprehensive overview of this fast-changing subject.

Arts managers and students alike are offered a lively, sophisticated insight into the artistic, managerial and social responsibilities necessary for those working in the field.

This comprehensive introduction to fundraising management provides a thorough grounding in the principles underpinning professional practice. Much more than a ‘how-to’ guide, the book critically examines the key issues in fundraising policy, planning and implementation, and introduces the most important management tools available to the modern fundraiser.

Praise for the previous edition: ’Helmut Anheier is to be applauded for producing a pioneering text that is packed with scholarly reflections covering a broad intellectual canvas.’ The Times Higher Education Supplement ‘For the first time in one volume, Helmut K. Anheier, one of the founders of nonprofit studies, brings together the main theories, concepts and research findings from this important interdisciplinary research field. This clearly-written book will be a valuable guide for students, researchers and policy makers alike.’ - David Lewis, London School of Economics, UK ’For students navigating the largely uncharted territory of nonprofit theory, Anheier’s comprehensive book will be a welcome resource.

And for nonprofit leaders who want to understand their sector better, it presents a big-picture view of nonprofit theory, policy and management. Both will benefit from this important and impressive work.’ - William P. Ryan, Harvard University, USA In this new edition of his popular textbook, Nonprofit Organizations, Helmut K. Anheier has fully updated his comprehensive introduction to this field. The text takes an international perspective, detailing the background and concepts behind these organizations and examining relevant theories and central issues.

Anheier covers the full range of nonprofit organizations – service providers, membership organizations, foundations, community groups – in different fields, such as arts and culture, social services, education. He introduces central terms such as philanthropy, charity, community, social entrepreneurship, social investment and public good. Acknowledging and explaining how the field spills over from public management, thorough nonprofit management and public administration, the textbook is systematic in its treatment of theories, management approaches and policy analyses.

The previous edition was winner of the Best Book Award at the American Academy of Management in 2006 and this new edition, expanded and reorganized into parts and chapters, will fit both the North American and European schedules of academic teaching.

Selected Contents: Part 1: Studying Nonprofit Organizations 1. Introduction 2. Historical Background 3. Concepts Part 2: Dimensions 4. Nonprofit Organizations: Overview 5. Nonprofit Organizations: Specific Fields 6. Philanthropy and Foundations 7. Civic Engagement and Social Entrepreneurship Part 3: Approaches 8. Theories of Nonprofit Organizations 9. Approaches to Philanthropy and Foundations 10. Studying Civic Engagement and Social Entrepreneurship Part 4: Managing Nonprofit Organizations 11. Organizational Studies and Organizational Behavior 12. Management Models and Tools 13. Resourcing Nonprofit Organizations 14. Human Resources and Leadership 15. Governance, Accountability, Transparency Part 5: Managing Relations 16. Information Management, Marketing 17. Nonprofit – Government Relations 18. Nonprofit – Nonprofit and Nonprofit – Business Relations Part 6: Current Issues and Developments 19. International Issues and Globalization 20. Policy Issues and Developments. Appendix I: Case Studies. Appendix II: Study Questions & Exercises March 2011: 246 x 189: 464pp Hb: 978-0-415-55046-8: £90.00 Pb: 978-0-415-55047-5: £31.99

2nd Edition

Fully revised and updated, this new edition of Fundraising Management is packed with examples and case studies from around the world. It covers every important aspect of the fundraising process, including: • planning

With new cases studies and several new chapters, Derrick Chong takes an interdisciplinary approach in examining some of the main impulses informing discussions on the management of arts and cultural organizations. These are highly charged debates, since arts managers are expected to reconcile managerial, economic and aesthetic objectives. Topics include: • arts and the State, with reference to the instrumentalism of the arts and culture • business and the arts

• donor recruitment and development

• ownership and control of arts organizations

• community fundraising • corporate fundraising

• arts consumption and consumers, including audience development and arts marketing

• legacy fundraising

• managing for excellence and artistic integrity

• trust and foundation fundraising

• financial investing in the arts, namely fine arts funds and theatre angels

• legal and ethical frameworks for fundraising.

This groundbreaking text has been designed primarily to support students studying for the Certificate in Fundraising Management offered by the Institute of Fundraising, but is a useful text for all fundraising students and professionals.

2009: 246 x 174: 440pp Hb: 978-0-415-45153-6: £110.00 Pb: 978-0-415-45154-3: £36.99 eBook: 978-0-203-86635-1

• philosophies of philanthropy.

Incorporating a deliberately diverse range of sources, Arts Management is essential reading for students on arts management courses and provides valuable insights for managers already facing the management challenges of this field.

2009: 234 x 156: 264pp Hb: 978-0-415-42390-8: £95.00 Pb: 978-0-415-42391-5: £34.99 eBook: 978-0-203-86534-7

For more information, visit: www.routledge.com/9780415451543

For more information, visit: www.routledge.com/9780415423915

The Art Business Edited by Iain Robertson, Sotheby’s Institute, London, UK and Derrick Chong, Royal Holloway, University of London, UK

By the time you read this book, the art world may have witnessed the sale of its first $500 million painting. Whilst for some people money is anathema to art this is clearly a wealthy international industry, and a market with its own conventions and pressures.

Drawing on the vast experience of Sotheby’s Institute of Art, The Art Business exposes the realities of the commercial trade in fine art and antiques. Attention is devoted to the role of auction houses, commercial galleries and art museums as key institutions, with the text divided into four thematic sections covering: • technical and structural elements of the art market • cultural policy and management in art business • regulatory legal and ethical issues in the art world • the views, through interviews, of leading art market experts.

This book provides a thorough examination of contemporary issues in the art business, and the mechanisms and influences which underpin its evolution. It is essential reading for students of art history or international business, or anyone with an interest in pursuing a career in this area.

Selected Contents: 1. Introduction to Studies in Art Businesss 2. Price Before Value 3. Selling Used Cars, Carpets and Art 4. Investing in Art 5. ’Chindia’ as Market Opportunity 6. Private Patrons in a Contemporary Art Market 7. Marketing in Art Business 8. Authorship and Authentication 9. Celebrating the Artists Resale Right 10. Ethics and the Art Market 11. Art and Crime 12. Voice from the Field 2008: 234 x 156: 246pp • Hb: 978-0-415-39157-3: £90.00 • Pb: 978-0-415-39158-0: £29.99 For more information, visit: www.routledge.com/9780415391580

For more information, visit: www.routledge.com/9780415550475

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New

Marketing the Arts

2nd Edition

A Fresh Approach Edited by Daragh O’Reilly, University of Sheffield, UK and Finola Kerrigan, Kings College London, UK

’Using an arts-centered perspective, the book presents an up-to-date discussion of arts marketing by leading scholars in the field.’ – Laurie A. Meamber, George Mason University, USA

’We are in the midst of an arts marketing revolution and here is a collection that challenges and informs us.

This anthology of essays is certainly a most welcome addition to a forward looking agenda on the subject and is an essential reading for scholars and practitioners alike. Darragh O’Reilly, Finola Kerrigan and various other contributors deserve our thanks and appreciation.’ - Alladi Venkatesh, University of California, Irvine, USA ’Eclectic, entertaining and exciting, this is a valuable snapshot of a developing field’ – Terry O’Sullivan, Open University, UK Marketing the Arts offers new and exciting ways to study and practice arts marketing, moving away from traditional managerial marketing to embrace other areas of marketing theory, including branding and consumer culture theory.

April 2010: 234 x 156: 328pp Hb: 978-0-415-49685-8: £90.00 Pb: 978-0-415-49686-5: £29.99 eBook: 978-0-203-85507-2 For more information, visit: www.routledge.com/9780415496865

Forthcoming in 2011

Arts Leadership James Abruzzo, Rutgers University, USA A memorable performance of the New York City Ballet or a captivating exhibition at the British Museum could only be presented by arts institutions that are well-managed under strong leaders. Arts Leadership is the first book that describes the singular importance and crucial effect that the leader has on these and other world-class institutions.

This book takes the reader behind the scenes of the world’s greatest arts institutions and, through case studies and interviews, explores the uniqueness of arts leadership. Arts Leadership also presents the causes and implications of the growing gap between the need for arts leaders and the number of individuals capable of taking on those roles; a gap that will widen worldwide over the next ten years, creating a crisis in the industry.

Describing the leadership challenges currently faced in America and Europe and the impending demand in the Middle East and Asia for leaders of museums, orchestras, performing arts centers and other related arts organizations, this text is a must-read for anyone interested in arts management, museum studies, cultural policy or nonprofit administration.

March 2011: 234 x 156: 312pp Hb: 978-0-415-77927-2: £90.00 Pb: 978-0-415-77928-9: £28.99

Social Work Management and Leadership

Managing in Health and Social Care Vivien Martin, University of Brighton, UK, Julie Charlesworth, Open University, UK and Euan Henderson, Edited by Vivien Martin, NHSU University, UK

’This book will help service and project managers, and should be key to the development of local projects’ management communities.’

- Community Care This new edition has been extensively revised and updated, and includes many new case studies and examples, as well as a new chapter on motivation. It covers topics such as:

• interorganisational and interprofessional working

• accountability and risk

• leadership

• standards and quality

• responding to the needs of service users

• managing change.

• working with a budget

• the service environment February 2010: 246 x 174: 384pp Hb: 978-0-415-49388-8: £85.00 Pb: 978-0-415-49389-5: £24.99 eBook: 978-0-203-85693-2 For more information, visit: www.routledge.com/9780415493895

Forthcoming

Governing the New NHS Issues and Tensions in Health Service Management John Storey, Open University, UK, John Bullivant, NHS Clinical Governance Support Team, UK and Andrew Corbett-Nolan, Head of Governance, Humana Europe Ltd, UK

Governing the New NHS makes sense of the new systems and will enable anyone interested in healthcare governance to navigate their way confidently through the maze. It describes, assesses and critiques the new governance arrangements. It examines how they are working in practice and how practitioners are responding.

The book: • explains current governance arrangements and explores related issues and tensions

• discusses the roles and interrelationships of boards and effective board practice • offers a range of practical tools and frameworks.

September 2010: 234 x 156: 208pp Hb: 978-0-415-49275-1: £75.00 Pb: 978-0-415-49276-8: £24.99 For more information, visit: www.routledge.com/9780415492768

For more information, visit: www.routledge.com/9780415779289

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Managing Complexity with Creativity John Lawler, Bradford University, UK and Andy Bilson, University of Central Lancashire, UK

Management and leadership are increasingly important within the organisation and delivery of social care services and now form part of the post qualification framework for social workers. Yet, whilst there is a relatively broad understanding of management concepts and their application in social care, their foundations often go unchallenged both by students and managers. Furthermore, leadership is open to a wide range of interpretations and is often ill-defined with the expectation that we share a common understanding of the term.

This text promotes an appreciation of the development of management and leadership thinking and the different themes which inform current ideas. It considers these topics from a range of theoretical standpoints in order to stimulate readers to consider their own experience and expectations of management and leadership. It then demonstrates how these standpoints might promote innovative approaches to management and leadership within social care organisations and ways in which such organisations might then develop. The aim of this challenging text is to encourage critical and informed reflection on current practice.

Social Work Management and Leadership is essential reading for students of management and leadership in social care as well as being an invaluable resource for managers who simply wish to consider new approaches to their practice.

2009: 246 x 174: 224pp Hb: 978-0-415-45905-1: £80.00 Pb: 978-0-415-46703-2: £22.99 eBook: 978-0-203-86628-3 For more information, visit: www.routledge.com/9780415467032

related journal

New

New for 2010

Journal of Social Entrepreneurship Editor: Alex Nicholls, Oxford University, UK www.tandf.co.uk/journals/rjse

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New

Forthcoming

Forthcoming

The International Film Business

Managing Voluntary Sport Organizations

Strategic Sports Development

A Market Guide Beyond Hollywood

Edited by Leigh Robinson, Loughborough University, UK and Richard Palmer, British Olympic Association

Edited by Rosemary Leach, Sheffield Hallam University, UK, Stephen Robson, Leeds Metropolitan University, UK, Kirstie Simpson, Warrington Collegiate Institute, UK and Lee Tucker, Leeds Metropolitan University, UK

Angus Finney, CASS Business School, UK

The International Film Business considers the independent film sector as a business, and the specific skills and knowledge that it requires. It describes both the present state of the independent film industry and the significant technological developments that have begun to take place, and what changes these might effect.

The International Film Business:

• describes the present organization of the entirety of the film industry as a business • discusses how digital technology is currently and how it potentially may change the structure of the industry in the future • gives information and advice on the different business skills that are necessary to navigate what is a very high-risk, pyrotechnical industry.

Taking an entrepreneurial perspective on what future opportunities will be available to prepared and informed business students and emerging practitioners, this text includes case studies that take students through the successes and failures of a variety of real film companies/ projects and exclusive interviews with leading practitioners in all sectors of the industry, from production to exhibition.

Selected Contents: Introduction Part 1: The Film Value Chain 1. Global Film: A Changing World 2. The Film Value Chain 3. Film Development 4. Green Lighting Films 5. Sales and Markets 6. Film Finance Part 2: Users and the Changing Digital Market 7. Co-production and Changing European Audiences 8. Exhibition and the Changing Cinema Experience 9. Users, Consumers and Market Research 10. Traditional Film Marketing 11. Digital Production 12. Digital Distribution 13. Film Marketing Through the Internet Part 3: Business and Management Strategies 14. Business Strategy 15. Entrepreneurs and Investers in the Film Industry 16. The Challenge of Creative Management 17. Project Management 18. Business Models 2.0 19. Case Study Interview: Simon Franks, Redbus Group 20. Conclusion: The New Looking Glass-A Changing Wonderland. Glossary.

Bibliography and Further Reading April 2010: 246 x 174: 264pp Hb: 978-0-415-57584-3: £75.00 Pb: 978-0-415-57585-0: £24.99 eBook: 978-0-203-85114-2

Contemporary sport could not function without the involvement of voluntary organisations, from local grass-roots clubs to international agencies such as the International Olympic Committee. Management of this sector continues to undergo profound change, largely in response to the challenges of professionalisation and increasing expectations in terms of transparency, accountability and ethical behaviour. This book fills a significant gap in the literature on sport management by setting out the principles and practices necessary for effective management of voluntary sport organisations around the world.

In addition to applying and adapting established management strategies and techniques to voluntary sport organisations, this book is the first to fully relate mainstream organizational theory to this important sector of sport management. With contributions from an international team of researchers and management practitioners, the book explores key functional areas such as: • strategy and planning • human resources

• national and local case studies that appraise existing strategic management practice in sports development • separate full introductions to sports development and business strategy

• the application of strategic management principles to the development of sport and development through sport

• finance • managing change

• everything the reader needs to engage meaningfully with the relevant National Occupational Standards for the sport(s) development profession.

• marketing • event management • risk management.

Each chapter discusses best practice and includes case study material, self test questions and guides to further reading. As the only book to outline a professional, theoretically informed and practically focused curriculum for voluntary sport management, this book is essential reading for all students of sport management and all managers working in or alongside the voluntary sector.

For more information, visit: www.routledge.com/9780415489454

The book comprehensively explains the strategic concepts and techniques that sports students and practitioners across the UK and internationally need to understand. It includes:

• a range of tasks and resources that encourage the reader to develop knowledge, skills and competencies through the application of theory to practical examples

• governance

September 2010: 234 x 156: 280pp Hb: 978-0-415-48944-7: £90.00 Pb: 978-0-415-48945-4: £29.99 eBook: 978-0-203-88135-4

The field of sports development is becoming ever more professional, with the levels of expertise in planning and efficiency required of those working in private or national sports institutions higher than they have ever been. In response to this, strategic sports development has emerged as a means of applying business strategies to the context of sports development. Strategic Sports Development is the first book to directly address this important new field.

Strategic Sports Development is designed to help students develop the practical skills needed to contribute to development strategy in a vocational context, and give practitioners the confidence and know-how to improve the strategic development of their sports organisation. This book is essential reading for all students and practitioners of strategic sports development, and a valuable resource for students of sports management or development in general.

December 2010: 246 x 174: 352pp Hb: 978-0-415-54400-9: £95.00 Pb: 978-0-415-54401-6: £24.99 For more information, visit: www.routledge.com/9780415544016

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Forthcoming

Routledge Handbook of Sports Development Edited by Barrie Houlihan and Mick Green, both at Loughborough University, UK Sports development has become a prominent concern within both the academic study of sport and within the organisation and administration of sport. The Routledge Handbook of Sports Development is the first book to comprehensively map the wide-ranging territory of sports development as an activity and as a policy field, and to offer a definitive survey of current academic knowledge and professional practice.

Spanning the whole spectrum of activity in sports development, from youth sport and mass participation to the development of elite athletes, the book identifies and defines the core functions of sports development, exploring the interface between sports development and cognate fields such as education, coaching, community welfare and policy. The book presents important new studies of sports development around the world, illustrating the breadth of practice within and between countries, and examines the most important issues facing practitioners within sports development today, from child protection to partnership working.

With unparalleled depth and breadth of coverage, the Routledge Handbook of Sports Development is the definitive guide to policy, practice and research in sports development. It is essential reading for all students, researchers and professionals with an interest in this important and rapidly evolving discipline.

October 2010: 246 x 174: 512pp • Hb: 978-0-415-47996-7: £110.00 For more information, visit: www.routledge.com/9780415479967

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Academic Writing for International Students of Business Stephen Bailey, University of Nottingham, UK Ideal for overseas students studying at colleges and universities in the English language, this practical writing course is specifically designed to enable international students of business to meet the language requirements necessary for completing essays and reports, sitting exams, and much more.

Through a range and variety of exercises and examples students not only gain an appropriate understanding of style and composition, but this new book also explains and demonstrates writing in practical terms, with guides for putting together longer essays and writing up statistics in graphs and tables. Useful at every stage of studying business and beyond, this indispensable book features all the key writing skills and is ideal for use in the classroom or for independent study. It includes: • vocabulary relating specifically to business • styles and formats from CVs and letters to formal essays • a focus on accuracy • coverage of all stages of writing • essential guides to academic referencing and avoiding plagiarism • diagrams and practice exercises, complete with answers.

All international students studying business will find this invaluable for its ability to maximise potential and offer an easy-to-use book for writing English for academic purposes.

Selected Contents: Part 1: The Writing Process 1.1 Background to Writing 1.2 Critical Reading 1.3 Avoiding Plagiarism 1.4 From Understanding Titles to Planning 1.5 Finding Key Points and Note-Making 1.6 Paraphrasing 1.7 Summarising 1.8 References and Quotations 1.9 Combining Sources 1.10 Organising Paragraphs 1.11 Introductions and Conclusions 1.12 Re-writing and Proof-reading Part 2: Elements of Writing 2.1 Argument and Discussion 2.2 Cause and Effect 2.3 Cohesion 2.4 Comparisons 2.5 Definitions 2.6 Examples 2.7 Generalisations 2.8 Numbers 2.9 Problems and Solutions 2.10 Style 2.11 Visual Information 2.12 Working in Groups Part 3: Accuracy in Writing 3.1 Abbreviations 3.2 Academic Vocabulary 3.3 Articles 3.4 Caution 3.5 Linkers 3.6 Nouns and Adjectives 3.7 Prefixes and Suffixes 3.8 Prepositions 3.9 Punctuation 3.10 Singular or Plural 3.11 Synonyms 3.12 Time Words 3.13 Verbs – Passives 3.14 Verbs Reference 3.15 Verbs – Tenses Part 4: Writing Models 4.1 Formal Letters and Emails 4.2 Writing CVs 4.3 Designing and Reporting Surveys 4.4 Taking Ideas from Sources 4.5 Writing Longer Essays September 2010: 246 x 189: 208pp Pb: 978-0-415-56471-7: £19.99 For more information, visit: www.routledge.com/9780415564717

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Mastering Your Business Dissertation

Straight Talk

Conceiving, Research and Writing for a Masters Degree

Paul R. Timm, Brigham Young University, USA and Sherron Bienvenu, Emory University, Atlanta, USA

Robert Lomas, University of Bradford, UK The ability to write to a high standard is a key skill that is often overlooked in the business world. This short book from an international, best-selling author offers a practical guide to conceiving, researching and writing a business or management dissertation.

Robert Lomas offers an inspirational treatise that will awaken the quest for knowledge among his readership.

The book helps business students to frame their research questions in a more helpful manner in order to achieve their research aims and write in a clear and top scoring way. Topics covered include collecting and measuring data, using business statistics, planning research projects and the real mechanics of writing a dissertation.

Masters students across business and management will benefit enormously from reading this book, not just in adding serious value to their dissertations, but also helping to improve their writing skills throughout their business careers.

Selected Contents: 1. Understanding Business Research 2. Where do you Start? 3. Has Somebody Answered my Question Before? 4. Different Questions Require Different Answers 5. How to Use Statistics 6. Planning your Research Project 7. Creating a Narrative Thread for your Dissertation 8. The Mechanics of Writing September 2010: 216 x 138: 152pp Hb: 978-0-415-59678-7: £90.00 Pb: 978-0-415-59679-4: £24.99 eBook: 978-0-203-09314-6 For more information, visit: www.routledge.com/9780415596794

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Straight Talk Written Communication for Career Success Paul R. Timm, Brigham Young University, USA and Sherron Bienvenu, Emory University, Atlanta, USA Straight Talk: Written Communication for Career Success is a fresh new approach that gives tools needed to communicate with confidence. This text provides a thorough overview and hands-on practice in the written communication skills essential for life and work success.

Whether writing person to person, or to a group, plenty of practical applications give hands on experience in: practicing effective writing, handling professional memos, participating in teams, and gaining confidence in delivering formal and informal professional documents. Straight Talk: Written Communication for Career Success also helps students prepare for competitive events and includes the 5-Step Strategic Communication tactics students can immediately apply and practice.

September 2010: 234 x 156: 216pp Hb: 978-0-415-80231-4: £55.00 Pb: 978-0-415-80196-6: £24.99 For more information, visit: www.routledge.com/9780415801966

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Oral Communication for Career Success

Straight Talk: Oral Communication for Career Success is a fresh new approach that gives tools needed to communicate with confidence. This text provides a thorough overview and hands-on practice in the speech communication skills essential for life and work success.

Whether talking person to person, in a group, or in front of an audience, plenty of practical applications give hands on experience in: practicing effective speaking, handling conversations, participating in teams, and gaining confidence in delivering formal and informal presentations. Straight Talk: Oral Communication for Career Success also helps students prepare for competitive events and includes the Presents the 5 Step Strategic Communication tactics students can immediately apply and practice communications skills.

September 2010: 234 x 156: 248pp Hb: 978-0-415-80232-1: £55.00 Pb: 978-0-415-80197-3: £24.99 For more information, visit: www.routledge.com/9780415801973

33

i nd ex

34

101 Coaching Strategies and Techniques................................. 18

A Abbott, Geoffrey..................................................................... 14 Abrams, Jeff............................................................................ 16 Abruzzo, James........................................................................ 31 Academic Writing for International Students of Business.......... 33 Adler, Nancy J............................................................................ 5 Alvesson, Mats........................................................................... 5 Amatori, Franco....................................................................... 20 Ambidextrous Organization, The................................................ 4 Anheier, Helmut K................................................................... 30 Applied Psychology Series (series)............................................. 11 Archer, Anne............................................................................ 18 Art Business, The..................................................................... 30 Arts Leadership........................................................................ 31 Arts Management.................................................................... 30 Ashurst, Colin............................................................................ 5 Assessment, Measurement, and Prediction for Personnel Decisions............................................ 17 Austin, Gareth......................................................................... 21

B Bailey, Stephen........................................................................ 33 Bakker, Arnold B...................................................................... 16 Ball, Amanda........................................................................... 28 Bandy, Gary............................................................................. 26 Baruch, Yehuda....................................................................... 12 Batiz-Lazo, Bernado................................................................. 21 Beattie, Rona S........................................................................ 27 Bebenroth, Ralf........................................................................ 19 Bienvenu, Sherron.................................................................... 33 Bilson, Andy............................................................................. 31 Boje, David................................................................................ 4 Boje, David M............................................................................ 9 Bouckaert, Geert...................................................................... 26 Bouhuijs, P............................................................................... 13 Bourne on Company Law 5/e................................................... 23 Bourne, Nicholas...................................................................... 23 Bovaird, Tony........................................................................... 25 Braganza, Ashley....................................................................... 5 Brandsen, Taco......................................................................... 26 Branson, Douglas M................................................................... 6 Brewster, Chris......................................................................... 12 Briscoe, Dennis R..................................................................... 12 Brockner, Joel........................................................................... 10 Building Theories of Organization............................................ 10 Bullivant, John......................................................................... 31 Burchell, Jon............................................................................ 22 Burnes, Bernard......................................................................... 4 Business History....................................................................... 20 Business Law............................................................................ 23 By, Rune Todnem..................................................................... 29

Collings, David......................................................................... 12 Collings, David G..................................................................... 14 Communication and Organizational Knowledge....................... 10 Complexity and Organizational Reality....................................... 4 Computational Analysis of Firms, Organization and Strategic Behaviour........................................ 6 Contemporary Look at Organizational Justice, A...................... 10 Cools, Eva.................................................................................. 8 Cooney, Richard......................................................................... 7 Corbett-Nolan, Andrew........................................................... 31 Corporate Social Responsibility Reader, The.............................. 22 Cunningham, Ian..................................................................... 29 Currie, Graeme........................................................................ 28

D da Silva Lopes, Teresa............................................................... 20 de Bruijn, Hans........................................................................ 13 De Cremer, David..................................................................... 10 Demystifying Business Celebrity.................................................. 6 Destructive Organizational Communication.............................. 10 Dickmann, Michael.................................................................. 12 Doede, Keuning......................................................................... 3 Don Mayer............................................................................... 23 Druker, Janet........................................................................... 14 Duguid, Paul............................................................................ 20 Dunbar, Angela........................................................................ 18 Dye, Kelly................................................................................... 3

E Edwards, Mark......................................................................... 24 EEO Law and Personnel Practices, Third Edition........................ 17 Effective Organization, The........................................................ 3 Emans, Ben.............................................................................. 13 Emery, Paul.............................................................................. 11 Employee Engagement Through Effective Performance Management......................................... 19 Essential Coaching Skills and Knowledge (series)...................... 18 Essential Life Coaching Skills.................................................... 18 Ethical Dilemmas in Management............................................ 23 Ethical Socialism and the Trade Unions....................................... 7 Ethics and Management in the Public Sector............................ 27 Ethics for International Business............................................... 24 European Corporate Governance............................................. 22 European Skills and Qualifications............................................ 19 European Works Councils and Industrial Relations...................... 8

F Farr, James L............................................................................ 17 Financial Management and Accounting in the Public Sector.................................................................. 26 Finney, Angus.......................................................................... 32 Ford, Jackie.............................................................................. 28 Fundraising Management........................................................ 30

C

G

Campbell, Iain.......................................................................... 16 Canary, Heather E.................................................................... 10 Cartelization, Antitrust and Globalization in the US and Europe............................................................... 21 Carter, Bob................................................................................ 7 Challenges of Human Resource Management in Japan............................................................. 19 Champoux, Joseph E.................................................................. 2 Chanlat, Jean-Francois............................................................. 22 Chaos Theory of Careers, The.................................................. 13 Charlesworth, Julie.................................................................. 31 Chong, Derrick........................................................................ 30 Clark, Timothy........................................................................... 6 Clarke, Linda............................................................................ 19 Clarke, Thomas........................................................................ 22 Claus, Lisbeth.......................................................................... 12 Coaching Models: A Cultural Perspective.................................. 14 Coaching Relationship, The...................................................... 18 Coaching Women to Lead........................................................ 18 Colli, Andrea............................................................................ 20

Garsten, Christina.................................................................... 23 Gender and the Contours of Precarious Employment............................................................ 16 Global Careers......................................................................... 12 Global HRM (series).................................................................. 12 Global Talent Management...................................................... 12 Globalizing Human Resource Management II........................... 12 Good Business......................................................................... 23 Goodier, Helen......................................................................... 18 Gossip and Organizations.......................................................... 9 Governance and Regulation in the Third Sector........................ 29 Governing the New NHS.......................................................... 31 Grant, David.............................................................................. 9 Green, Mick............................................................................. 32 Greenberg, Jerald.................................................................... 11 Grit, Roel................................................................................. 13 Group and Team Coaching...................................................... 18 Guion, Robert M...................................................................... 17 Guthey, Eric............................................................................... 6 Gutman, Arthur....................................................................... 17

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H Halligan, John.......................................................................... 26 Handbook of Employee Selection............................................. 17 Harding, Nancy........................................................................ 28 Hargie, Owen.......................................................................... 17 Haslam, S. Alexander............................................................... 17 Hassard, John............................................................................ 4 Hayward, Ruth......................................................................... 23 Helms-Mills, Jean....................................................................... 3 Henderson, Euan..................................................................... 31 Hernes, Tor.............................................................................. 23 Hillman, John........................................................................... 21 Hollenbeck, John R.................................................................... 2 Holliday, Adrian....................................................................... 10 Holmes, Ann............................................................................ 23 Holmqvist, Mikael.................................................................... 15 Homburg, Vincent................................................................... 29 Houlihan, Barrie....................................................................... 32 HRM in the Sport and Leisure Industry..................................... 16 Human Resource Management................................................ 14 Human Resource Management in Public Service Organizations................................................. 27 Hyde, Martin............................................................................ 10

I Identity, Feeling and Sociality at Work........................................ 9 Iedema, Rick.............................................................................. 9 Imagining Business..................................................................... 9 Industrial Relations in Education................................................. 7 Industrialization in the Gulf...................................................... 21 Insidious Workplace Behavior................................................... 11 Intercultural Communication.................................................... 10 International Corporate Governance........................................ 22 International Film Business, The................................................ 32 International Human Resource Development............................ 13 International Human Resource Management............................ 12 International Tin Cartel, The..................................................... 21 Interviewing............................................................................. 13 Introduction to Problem-Based Learning................................... 13

J Jackson, Brad............................................................................. 6 Jalilvand, Abolhassan............................................................... 23 James OĂ•Toole........................................................................ 23 James, Erika H.......................................................................... 11 James, Philip............................................................................ 29 Jay, Elaine................................................................................ 30 John A. Wagner III..................................................................... 3 John Hollenbeck........................................................................ 3

K Kanai, Toshihiro....................................................................... 19 Kelly, David.............................................................................. 23 Kelly, John................................................................................. 7 Kerrigan, Finola........................................................................ 31 Kirk, Mimi................................................................................ 21 Kline, John............................................................................... 24 Koppes, Laura L....................................................................... 17 Kullman, John.......................................................................... 10

L Labour-Intensive Industrialization in Global History................... 21 Last Male Bastion, The............................................................... 6 Lasthuizen, Karin..................................................................... 27 Latreille, Paul........................................................................... 16 Lawler, John............................................................................. 31 Lawton, Alan........................................................................... 27 Leach, Rosemary...................................................................... 32 Leadership for Environmental Sustainability.............................. 24 Leadership in Organizations....................................................... 5 Leadership Insight...................................................................... 5 Leading Under Pressure............................................................ 11 Learmonth, Mark..................................................................... 28 LeClair, Mark S......................................................................... 21

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index

Leimon, Averil.......................................................................... 18 Leiter, Michael P....................................................................... 16 Lennard, Diane........................................................................ 14 Liesch, Peter............................................................................... 6 Löffler, Elke.............................................................................. 25 Lomas, Robert.......................................................................... 33 London, Manuel...................................................................... 19 Lutgen-Sandvik, Pamela........................................................... 10

M MacDonald, Martha................................................................. 16 Macleod, Calum...................................................................... 29 Magnusson, Lars...................................................................... 15 Maixé-Altés, J. Carles............................................................... 21 Making Public Services Management Critical............................ 28 Management............................................................................. 3 Management History............................................................... 20 Managerial Ethics..................................................................... 17 Managing Healthy Organizations............................................. 15 Managing in Health and Social Care......................................... 31 Managing Organizational Change in Public Services................. 29 Managing Professionals........................................................... 13 Managing Voluntary Sport Organisations................................. 32 Managing Your Competencies................................................. 13 Maravelias, Christian................................................................ 15 Marcus, Joel............................................................................... 3 Marketing Management and Communications in the Public Sector....................................... 27 Marketing the Arts................................................................... 31 Martin, Vivien.......................................................................... 31 Mastering Your Business Dissertation....................................... 33 McDowall, Almuth................................................................... 18 McKenna, Bernard..................................................................... 6 Mclean, Chris............................................................................. 9 McMahon, Gladeana............................................................... 18 McPhee, Robert D.................................................................... 10 Metaphors We Lead By.............................................................. 5 Michelson, Grant....................................................................... 9 Mills, Albert J............................................................................. 3 Minten, Sue............................................................................. 16 Modern Labour Economics....................................................... 16 Mollona, Edoardo...................................................................... 6 Mone, Edward M..................................................................... 19 Moral, Michel.......................................................................... 14 Moscovici, François.................................................................. 18 Moust, Jos............................................................................... 13 Muir, Jenny.............................................................................. 28 Murnighan, J. Keith................................................................. 10 Murphy, Joanne....................................................................... 28 Murphy, Philip.......................................................................... 16 Murray, John A........................................................................ 28

N New Psychology of Leadership, The.......................................... 17 New Public Governance?, The.................................................. 25 Nicotera, Anne M.................................................................... 10 Nonprofit Organizations........................................................... 30 Nonprofit Organizations and the State..................................... 26

O O’Leary, Nigel.......................................................................... 16 O’Reilly, Daragh....................................................................... 31 Organization and Management................................................. 3 Organizational Behavior............................................................. 2 Organizational Behaviour........................................................... 2 Organizational Transformation for Sustainability....................... 24 Osborne, Stephen P............................................................ 25, 28

P Palmer, Richard........................................................................ 32 Palmer, Stephen....................................................................... 18 Pasquier, Martial...................................................................... 27 Peltier, Bruce............................................................................ 19 Performance Management in the Public Sector........................ 26

Pettinger, Richard....................................................................... 2 Phillips, Susan.......................................................................... 29 Platow, Michael J..................................................................... 17 Poell, Rob................................................................................ 15 Potoker, Elaine S...................................................................... 13 Power of Paradox, The............................................................... 3 Proeller, Isabella....................................................................... 26 Pryor, Robert............................................................................ 12 Psychology of Executive Coaching, The.................................... 19 Public Management and Complexity Theory............................. 28 Public Management and Governance....................................... 25 Putnam, Linda L....................................................................... 10 Puyou, Francois-Regis................................................................. 9

Q Quattrone, Paolo....................................................................... 9

R Rayner, Stephen......................................................................... 8 Readings in Organizational Behavior.......................................... 3 Redekop, Benjamin W.............................................................. 24 Reeves, Martha........................................................................ 13 Reicher, Stephen D................................................................... 17 Reinmoeller, Patrick.................................................................... 4 Reward Management.............................................................. 14 Rhodes, Carl.............................................................................. 9 Rhodes, Mary Lee.................................................................... 28 Risk Management and Corporate Governance......................... 23 Robertson, Iain......................................................................... 30 Robinson, Leigh....................................................................... 32 Robson, Stephen...................................................................... 32 Rooney, David............................................................................ 6 Rosoff, Nina............................................................................... 3 Routledge Applied Linguistics (series)....................................... 10 Routledge Communication Series (series)................................. 10 Routledge Companion to International Business Coaching, The....................................... 14 Routledge Companion to Organizational Change, The............... 4 Routledge Companion to Organizational Transformation, The........................................... 5 Routledge Companion to Strategic Human Resource Management, The........................................ 15 Routledge Contemporary Japan Series (series).......................... 19 Routledge Critical Studies in Public Management (series).......... 28 Routledge Encyclopedia of UK Education, Training and Employment, The................................................. 16 Routledge Explorations in Economic History (series).................. 21 Routledge Handbook of Sports Development........................... 32 Routledge IAFFE Advances in Feminist Economics (series)......... 16 Routledge International Studies in Business History (series).................................................. 20, 21 Routledge Masters in Public Management (series).............. 26, 27 Routledge Research in Employment Relations (series)............. 7, 8 Routledge Research in Strategic Management (series)................ 6 Routledge Studies in Business Ethics (series)............................. 24 Routledge Studies in Employment and Work Relations in Context (series)....................................... 7 Routledge Studies in Employment Relations (series).................. 14 Routledge Studies in Human Resource Development (series).... 15 Routledge Studies in Management, Organizations and Society (series)................................................................. 8, 9 Routledge Studies in Middle Eastern Economies (series)............ 21 Routledge Studies in the Management of Voluntary and Non-Profit Organizations (series).............................................. 29 Routledge Studies in the Modern World Economy (series)........ 21

S Sargeant, Adrian...................................................................... 30 Schedler, Kuno......................................................................... 26 Scheeres, Hermine..................................................................... 9 Schmidt, Hans.......................................................................... 13 Schminke, Marshall.................................................................. 17 Schuler, Randall S..................................................................... 12 Scullion, Hugh......................................................................... 12 Series in Organization and Management (series)...................... 10 Seznec, Jean-Francois............................................................... 21

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Siegel, John Philipp.................................................................. 26 Simpson, Kirstie....................................................................... 32 Skilled Interpersonal Communication....................................... 17 Sloane, Peter............................................................................ 16 Smith, Steven Rathgeb............................................................. 29 Social Accounting and Public Management.............................. 28 Social Psychology and Organizations........................................ 10 Social Work Management and Leadership................................ 31 Sparrow, Paul........................................................................... 12 Spicer, André............................................................................. 5 Sports Management and Administration.................................. 11 Sports Management Toolkit, The.............................................. 11 Stacey, Ralph D.......................................................................... 4 Stevenson, Howard.................................................................... 7 Storey, John................................................................... 5, 15, 31 Storytelling and the Future of Organizations.............................. 9 Straight Talk............................................................................. 33 Strategic Management in the Public Sector.............................. 26 Strategic Sports Development.................................................. 32 Stuart, Mark.............................................................................. 7 Styhre, Alexander....................................................................... 9 Style Differences in Cognition, Learning, and Management........ 8 Sugihara, Kaoru....................................................................... 21 Sypher, Beverly Davenport........................................................ 10

T Tafoya, Dennis........................................................................... 3 Technological Innovation in Finance......................................... 21 Thomes, Paul........................................................................... 21 Thornton, Christine.................................................................. 18 Thrift, Nigel................................................................................ 9 Timm, Paul R........................................................................... 33 Tippins, Nancy T....................................................................... 17 Trade Union Strategies for Competence Development.............. 15 Trade Unions and Workplace Training......................................... 7 Trademarks, Brands, and Competitiveness................................ 20 Tucker, Lee............................................................................... 32

U Ulrich, David............................................................................ 15 Understanding E-Government.................................................. 29 Understanding Organizational Change....................................... 3 Understanding Organizational Change (series)......................... 29

V van Dam, Nick........................................................................... 3 van Dick, Rolf........................................................................... 10 van Dooren, Wouter................................................................ 26 van Woerkom, Marianne......................................................... 15 Villeneuve, Jean-Patrick............................................................ 27 Visual Culture in Organizations.................................................. 9 Vodanovich, Stephen J............................................................. 17 Voluntary Organizations and Public Service Delivery................. 29 Vosko, Leah F........................................................................... 16

W Waddington, Jeremy.................................................................. 8 Waddington, Kathryn................................................................ 9 Wagner III, John A..................................................................... 2 Waterhouse, Jennifer............................................................... 27 Watt, David............................................................................. 11 White, Geoff............................................................................ 14 Wilson, John P.......................................................................... 16 Winch, Christopher.................................................................. 19 Winterton, Jonathan................................................................ 15 Wisdom and Management in the Knowledge Economy............. 6 Witzel, Morgen........................................................................ 20 Wolsey, Chris........................................................................... 16 Women in Business.................................................................. 13 Wood, Geoffrey....................................................................... 14 Wooten, Lynn Perry.................................................................. 11 Work Engagement................................................................... 16 Workplace Learning................................................................. 15 Wright, Patrick M..................................................................... 15

35

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