Nottinghamshire Healthcare
NHS
NHS Trust
APRIL 2010
about mental health and learning disability
OSCARS Special
MESSAGE
FROM THE BOARD
For the seventh year, the personal and team successes of our staff and partner organisations have been celebrated at our OSCARS awards ceremony. I was delighted to be one of the 300 people present at the event on Thursday 18 March who came together to recognise the outstanding contributions made by so many dedicated individuals. Joining me in welcoming colleagues from within the Trust, retired members of staff and colleagues from health and social care services from around the county, were Professor Clair Chilvers, Trust Chair and Norman Wilson, the Trust’s Staff Side Chair. We value our staff enormously and the OSCARS ceremony is one way for us to show our appreciation and thank them for their hard work and efforts in delivering our services. Many local VIP guests also came along on the evening, including Sir Andrew Buchanan Lord Lieutenant of Nottinghamshire and Lady Buchanan, Dean Fathers, Chair of Bassetlaw Primary Care Trust, Andrew Kenworthy, Chief Executive of NHS Nottingham City and Colin Harrison, Non Executive Director, NHS Nottinghamshire County.
I wish to add my congratulations to every single nominee, including those who couldn’t attend on the night. Not everyone can be a winner; the standard of entries was incredible, but everyone should be rightly proud and know that their efforts are appreciated. Special thanks must go to everyone involved in making these awards happen; those who took the time to make a nomination and the judging panels who had the hard task of picking the shortlisted nominees and the winners from them. Thanks to Sue Paling from the Involvement Team who arranged the splendid floral decorations for the tables and to Sue Wood and the Communications Team for organising the event and overseeing the whole process from start to finish. Once again, well done to you all – I am extremely proud of you.
Mike Cooke, Chief Executive
Judging the Special thanks to the judging panels who had the hard task of selecting the finalists and winners from the 150 nominations received. This was the highest number of nominations submitted since the OSCARS began and each one was worthy of an award. The judging panels included Non
Thank you to all of our sponsors who supported us financially to deliver the 2010 OSCARS ceremony.
Barchester Healthcare, Castlebeck and Grove – one of our private sector partners and headline sponsor for the OSCARS 2010
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British Telecom
Mills and Reeve – the Trust’s lawyers
Konica Minolta – supplier of our photocopying and printing equipment
Panel One
OSCARS Executive Directors, Patient and Public Involvement members, people who use our services, their carers and staff side representatives. If anyone is interested in being a judge for the OSCARS 2011, please email sue.wood@nottshc.nhs.uk or call 0115 993 4529.
Julie Pomeroy (Chair) Sandra Horton
Steve Oxby
Graham Davis
Nadeem Ahmed
Panel Two Professor Clair Chilvers (Chair) Vanessa Gent
Zulfkar Hussain
Sue Paling
Kevin Beard
Your help is very gratefully received by the Trust.
HargraveDesign Hargrave Design – who produce our Positive magazine
DG Cars – who help with our transport requirements
Vaughandale Construction – currently working on two projects at the Wells Road Centre
MITIE – provider of our maintenance services
Laing O’Rourke Construction – working with us on the new David Wilson Unit at Rampton Hospital
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The
Volunteer of the Year Award
This award is for an individual or charity that has worked in partnership with the Trust, giving up their time, unpaid, to bring benefits to patients, carers and staff.
Nominee Darren Ward
Involvement Team Volunteer, Involvement Centre, Duncan Macmillan House, Nottingham Darren has made an absolutely outstanding contribution. He often volunteers up to five days a week at the Involvement Centre and is also a key link between the Trust, the John Storer Clinic and the wider drug and alcohol service user forum. Darren is an inspiration to his fellow Service User Panel members and has volunteered in his own time at weekends as part of the Trust’s Anti-Stigma campaign.
Nominee
Nominee
John Ruskin
Voluntary Store Keeper, Millbrook Mental Health Unit, Sutton in Ashfield John Ruskin is in his 80th year, but is still totally reliable and consistent. His ‘can do’ attitude is an inspiration to us all and he treats each and every customer at the shop with respect and an uplifting joke or two. Service users often stop for a chat with him and he has got to know many of them during his 13 years’ dedicated service at Millbrook.
Julia is dedicated to involvement. Her energy knows no limits despite battling daily with her demons and her physical health. Julia always tries to do the right thing and uses her life experiences in a productive and positive way.
WINNER Eric Monk Volunteer, St Francis Day Hospital, Nottingham Eric does not confine himself to purely practical tasks. His gentle, empathetic personality comes to the fore, in chatting with the patients and helping to put them at ease. He is particularly good at reassuring those male patients who are apprehensive or anxious by finding a topic of mutual interest such as sport, work or the weather.
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Julia Davies
Involvement Team Volunteer, Rosewood Centre, New Ollerton
WINNER Dr Jennifer Clegg Associate Professor and Honorary Consultant Clinical Psychologist, University of Nottingham and Highbury Hospital, Nottingham Jennifer has been a champion within the Directorate, and wider, in bringing people on board with the way clinical services can be changed through design and delivery, and is taking this forward in the Directorate's Clinical Strategy. She is a highly innovative and creative doer and thinker, who is very concerned to make research and clinical practice relevant and important to service users, families and staff.
Nominee
Lisa
Richardson Therapeutic Activities Coordinator, Ward B2, Bassetlaw Hospital, Worksop In addition to her day-to-day role, Lisa has sought out the most innovative volunteers to be trained and placed on Ward B2 at Bassetlaw Hospital. This has created a diverse range of activities with the needs of the in-patient at the forefront, including yoga and Pilates classes given by qualified instructors.
The
Views into Action Award
This award is for the individual or team that has shown commitment to creating a truly patient led Trust, involving others in modernisation and being endorsed by service users.
Nominee
Events Committee
Arnold Lodge, Leicester As part of the Involvement Strategy for the unit it was decided that patients and other staff should be involved in the organisation and running of social events. The committee promotes social interaction, provides educational opportunities and promotes equality and diversity.
Nominee
Adult Mental Health Acute Care Forum Westminster House, Nottingham What is unique about this forum is that the membership consists of a range of people concerned with raising the voice of service users as well as a clinical nurse specialist. A member of the group said: “It is a very good forum for allowing discussions and for taking on board some quite challenging feedback with a commitment to improving experience.�
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Nominee
Head to Head
Child and Adolescent Mental Health Services, Thorneywood, Nottingham & The Forest, Mansfield The model of flexible and responsive working which is required to meet the needs of each and every individual is constantly monitored, internally and externally. This additional work does not deter the team from providing timely, effective interventions that are evidence based and have positive outcomes for children, young people and families.
The
Valuing Difference Award
WINNERS Angela Simpson, Sharon Esprit, Beverley Taylor and Samina Naz Representing the Community Development Workers, Foster Drive, Nottingham
Nottinghamshire Healthcare is a large and diverse organisation. We are proud of our reputation for services that reflect the diversity of the communities we serve. We are always striving to be inclusive and outward looking and this award is about valuing and recognising that wealth of diversity.
The Community Development workers have been excellent in engaging with ethnic minority groups. They have worked hard to raise awareness, build confidence and increase awareness about accessibilities to care pathways. They have engaged with service users and listen to diverse communities about their needs.
Nominee Adult Mental Health d/Deaf Services team Stonebridge Centre, Nottingham The team works directly with service users and carers listening to their views on services and advocating for deaf service user groups. The views of this service user group can be hidden and isolated and the team works tirelessly to ensure their needs are recognised and acknowledged by others.
The Professor
Clair Chilvers
Honorary Award
This award was introduced in 2008 to recognise a nomination of such a high standard that it deserves a special category.
WINNER
Gladys Bombek
Involvement Volunteer Gladys seems to have more passion and energy than ever. Quality and improvement are her mantra and she believes passionately in recovery and empowerment. Gladys understands the destructive power of prejudice and stigma and uses her own life experiences to help others. She looks upon all her colleagues as friends, takes a genuine interest in their lives and their lives are richer because of it.
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Nominee
Sue Benstead
Domestic Assistant, Arnold Lodge, Leicester Sue is very good with people and she always has time for a chat. She exceeds the demands of her job and is always there for a chat with a smile on her face. She is very dedicated to her job and the work she does is very much appreciated.
WINNER Grace Nembhard Personal Assistant, Duncan Macmillan House, Nottingham Grace endeavours to get the job done and get it done well by not taking any short cuts. If this means working late she will do it. This was most evident in her work on the application for Nottinghamshire Healthcare becoming an equivalent of Foundation Trust. She makes service users feel valued and has a willingness to engage, which puts people at ease and allows her to reap the benefit of their expertise.
The
Unsung Hero Nominee
Diane Bown
Head of Volunteering (Nottingham), Duncan Macmillan House Nottingham Diane is a highly dedicated individual who is heartfelt, driven, and passionate about volunteering. Since she joined the trust over 10 years ago, more than 2000 volunteers have contributed to the paid work of our staff. Each one of these people Diane has met with, interview, placed and reviewed.
Award Non-Clinical Setting
This award recognises the achievements of an individual who isn’t usually in the spotlight but who works hard behind the scenes to help the Trust deliver its objectives.
Nominee
Jo Hill
Admin Team Leader, Trust HQ, The Resource, Duncan Macmillan House, Nottingham Jo is a caring person who always has regard for the feelings of others. She takes the views and requirements of her colleagues into account and strives for flexibility when seeking solutions to issues that arise. When Jo is aware of a forthcoming event or occasion, she is very good at making plans, including others and securing resources.
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WINNER
Sharyn Findlay
Lifetime Achievement Award l-r Clair Chilvers, Sharyn Findlay, Dr Sheila Gibson
WINNERS The Involvement Volunteer Team The Team of the Year Award l-r back row Clair Chilvers, Michael Osborne, Sue Paling, Alix Hind, Nadeem Ahmed, Peter Robinson, Mike Parsons, Gladys Bombek, Trevor Hogg (front row) Ian Clark, Kevin Beard, Paul Robinson, Sharon Allen, Sally White, Darren Ward
WINNER
Dr Jennifer Clegg
The Views into Action Award l-r Mike Cooke, Dr Jennifer Clegg, Deborah Thompson
WINNERS Nottingham City and County South Treatment and Therapy Ward Managers The Kate Smyth Award for Gender Sensitive Services l-r Mike Cooke, Sally Redgate, Cheryl Hart, Ruth Warren, Andrea Worral, Angie Jackson
WINNER
Michael Osborne
The Light Bulb Award l-r Mike Cooke, Michael Osborne, Paul Farrell
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WINNER Nigel Groves The Leadership Award l-r Mike Cooke, Nigel Groves, Gary Wheatcroft
WINNER
Grace Nembhard
The Unsung Hero Award – Non-Clinical l-r Norman Wilson, Grace Nembhard, Richard Brown
WINNERS The Community Development Workers The Valuing Difference Award l-r Mike Cooke, Samina Naz, Sharon Esprit, Angela Simpson, Lynne Corcoran
2009/2010
WINNER
OSCARS
Gladys Bombek
The Professor Clair Chilvers Honorary Award l-r Gladys Bombek, Clair Chilvers
WINNER
Eric Monk
The Volunteer of the Year Award l-r Mike Cooke, Eric Monk, Peter Parsons
WINNERS
Alix Hind and Sally White
The Liam O’Neill Fighting Stigma Award l-r Mike Cooke, Alix Hind, Sally White, Jane Danforth
WINNER
Kerry Harrison
The Unsung Hero Award – Clinical l-r Norman Wilson, Kerry Harrison, Les Townend
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WINNER
Kerry Harrison
Community Nurse, Bassetlaw Community Learning Disability Team, Worksop This nomination highlights the excellent work that Kerry undertakes on a daily basis, but particularly the difference she has made to the lives of her service users who live with care providers. In order to support her service users Kerry gave up her annual leave to accompany them to hospital and advocate for them while there.
Nominee
Helen Brown
Occupational Therapy Assistant, Highbury Hospital, Nottingham Helen often exceeds what would normally be expected of her in her job. She works additional hours to meet the needs of patients on the ward being responsive to needs and supporting the nursing staff. She works at home when she has a creative idea for example, developing beautiful photographic images with quotes from service users about what Recovery means to them. These are now being reproduced for other wards.
The
Unsung Hero Nominee
Award Clinical Setting
Paul Carter
Healthcare Support Worker, Arnold Lodge, Leicester Paul is understanding and seems to have an insight into the problems of others and is always prepared to help where he can. He is creative and dedicated to his work and always turns up early for his shifts. Paul is supportive, always remains positive and gives 100%.
This award recognises the achievements of an individual in a direct care role who goes beyond their ‘job description’ to help the Trust deliver its objectives; bringing clear benfits to patients, service users and carers. The winner is unlikely to have been formally recognised for their efforts in the past.
Nominee Helen Tissington Senior Healthcare Assistant, Ward A42, Queen’s Medical Centre, Nottingham Helen started as a domestic on A floor and she enjoyed the patient contact so much, she contacted the ward manager to enquire about job vacancies on the ward, and quickly progressed to a Health Care Assistant. She is a champion of the Recovery Model, supports new health care assistants and shares her skills to get a hard working, quality workforce on the Assessment Ward.
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Nominee
Nominee
Jade Ward
Women’s Service, Rampton Hospital, Retford
North Nottinghamshire Eating Disorders Team
Jade was the first ward in a high secure forensic service nationally to take forward Releasing Time to Care – Productive Ward. The ward team has worked hard to adopt and adapt the modules within the mental health toolkit, showing a high degree of team work, motivation and enthusiasm to take this forward leading to truly meaningful and positive results for staff and patients.
St John’s Street, Mansfield Delivering this new service has required significant thought, consultation, planning and leadership. Together the team has delivered an accessible, joined-up service with reduced waiting times and thorough Multi Disciplinary assessments to provide improved quality of care. The team members have cooperatively juggled working patterns to facilitate the clinic and feedback from patients so far is extremely positive.
The
Team of the year Award
This award celebrates members of staff working together to get things done.
WINNER The Involvement Volunteer team
Nominee
Involvement Centre, Duncan Macmillan House, Nottingham and Rosewood Centre, New Ollerton As a team they are without exception passionate, empathic, full of new ideas and welcome new challenges. Everyone is encouraged to generate
Woody’s Shop team Wathwood Hospital, Rotherham
their own ideas and support each other’s, looking to staff for help if needed. They have achieved a great deal in the last year including running service user/carer led meeting at both centres, planning and organising events as part of Mental Health Awareness Weeks, producing newsletters and helping make the Living Libraries events such a success.
The opening of 'Woody's Shop’ has made a significant difference to the daily lives of patients; it has given them structure to their day. Patients wanted the opportunity to choose and buy goods on site rather than have to rely on staff. The shop has given patients choice which they have embraced.
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WINNER
Michael Osborne
Service User Consultant, Involvement Centre, Duncan Macmillan House, Nottingham Michael is something of an ideas man and has a capacity to not only think of those great ideas but he also follows them through. It seems all his ideas have some positive impact on the lives of service users and carers, as well as staff. One of the most recent examples of this is the Living Library. He has a unique and insightful approach to developing new things – he puts his own experience to good use and has a natural caring and compassionate nature.
The
Light Bulb Award
The Light Bulb Award reflects passion about innovation and new ideas, which lead to better services. Not always breath stopping ideas but the ones that make a real difference.
Nominee
Mark Wheeler
Art Psychotherapist, Child and Adolescent Mental Health Services (CAMHS), St John’s Street, Mansfield Mark is an extremely creative, energetic member of CAMHS and is always seeking to find new ways to improve services for the benefit of young people. He is willing to share his knowledge and skills with colleagues to ensure best practice is always maintained and will encourage and support people to embark on projects that challenge them.
Nominee Amanda Woodthorpe Nurse Practitioner Substance Misuse, Rampton Hospital, Retford Amanda started her group knowing very little about working with d/Deaf patients. She has taken so much on board over the past 18 months and has created a very successful program that is accessible to d/Deaf patients; something that has not been done before. Her innovative thinking, dedication and creative hard work make her a deserved nominee.
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Nominee
Sarah Fairbank
Clinical Psychologist, Community Assessment and Treatment Service, Rosebery House, Nottingham Sarah is passionate about supporting clients to fulfil their potential with regard to sexuality and relationships. This has been a difficult topic to address due to its potentially controversial nature and at times its complexity. Sarah was a key player in the sexual abuse training in Nottinghamshire. Her work is creative and dynamic.
Nominee
Jonathan Wright
Anti Stigma Campaign Manager, The Resource, Duncan Macmillan House, Nottingham Creative, innovative and dedicated; Jonathan put everything into this campaign and deserves some recognition for what he has done. Living Libraries, where people are borrowed instead of books, was hugely successful and is an element of the campaign that Jonathan is hoping to continue. Face to face contact is one of the best ways to combat stigma and this initiative was a demonstration of that truly working.
WHO WE ARE...
The
Liam O’Neill Fighting Stigma Award
The Liam O’Neill award is dedicated to a colleague, who died suddenly in 2008. Liam worked tirelessly against stigma and is a very worthy namesake for this award.
Nominee
John Wakeling and Craig Hodgson
You may have picked up this copy of the newsletter not knowing what Nottinghamshire Healthcare NHS Trust is. We provide mental health and learning disability services for the whole of Nottinghamshire. We also manage medium-secure units in Leicester and Rotherham, and the highsecure Rampton Hospital near Retford.
WE NEED YOU!
If you have any ideas or suggestions for the newsletter, please contact Suzanne Aitken in the Trust Communications Team on 0115 955 5403 or via email at suzanne.aitken@nottshc.nhs.uk
Outreach Workers, Sycamore Centre, Nottingham John and Craig have gone far beyond what would normally be expected of them in their role as outreach workers. They have used their musical talents to set up a group, called Positive Movements, involving service users to promote Anti-Stigma. Positive Movements performed at the AGM and feature in the Trust’s promotional DVD.
WINNERS Alix Hind and Sally White Substance Misuse Services Stamp Out Stigma Campaign, Substance Misuse Anti Stigma Leads, Involvement Centre, Duncan Macmillan House, Nottingham There has never been an anti-stigma campaign for substance misuse. The team created a campaign that has helped raise the profile of substance misuse services, and substance misuse service users, by generating awareness and talking openly and honestly about their own experiences. Their campaign is totally service user led.
We are always pleased to receive articles for possible publication, but ask that they do not exceed 300 words. If any individuals other than yourself are mentioned in what you write or featured in accompanying photographs, please make sure you check with them that they are happy to be potentially featured. Please note that the Communications Team has full editorial control and may have to edit articles appropriately. Therefore, if you want to see the final version please ensure you send your article in with plenty of time before the deadline and state clearly what you require. If you would like copies of any past editions of Positive, or if you are having any ‘distribution issues’ with the newsletter – whether you’re receiving too many copies, too few, or none at all then please contact us. If you would like your story in the June issue of Positive, please contact us by 14 May 2010. However, due to space constraints we cannot guarantee the publication of all articles received by the deadline. Nottinghamshire Healthcare NHS Trust, The Resource, Duncan MacMillan House, Porchester Road, Nottingham, NG3 6AA. Tel 0115 9934545 · Fax 0115 9934546 www.nottinghamshirehealthcare.nhs.uk
Printed on Revive · 100% recycled paper
Nominee
Julian Eve
Head of Learning and Development (Forensic), Duncan Macmillan House, Nottingham Julian is very creative, having major input into the design and delivery of the Trust's Invest to Lead programme which includes many innovative ways of learning. He is extremely hard working, juggling a wide portfolio of responsibilities but ensures he has time to support and listen to his colleagues. He is a team player, takes responsibility and delivers results.
The
Leadership Award
Nominee Michelle Persaud Associate Director of Nursing, The Forest, Mansfield Michelle is understated about her contribution to our services and this often leads to her work going unrecognised. She constantly offers support and advice to junior colleagues and is reliable when difficult decisions need to be made. Changes required in the past few months have been significant and she has turned and faced them, and encouraged and influenced others to also do so.
This award goes to the individual that has demonstrated leadership and management skills in developing an effective and efficient team. Irrespective of their position in the Trust, this person will have acted as a role model; setting high standards, championing these and providing mentoring for others to do the same.
WINNER Nigel Groves Involvement Projects Development Worker, Rosewood Centre, New Ollerton Involvement isn't a job for Nigel it is a vocation; bringing hope and new opportunities that suit each individual person, helping them on their own journey of recovery. This is a gift, one that many benefit from and equally cherish. Nigel shows us beyond doubt what putting the Service User at the heart of the organisation really means.
Nominee
Andrea Ward
General Manager, Mental Health Services for Older People, Highbury Hospital, Nottingham Andrea constantly exceeds everyone's expectations in her leadership and how she enables the service to move forward. She is credible and is constantly working with partners in the wider health community to see Mental Health Services for Older People improve. Her leadership style shows through in the services which are frequently recognised as dynamic by external reviewers.
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Nominee Trauma and Self Injury team (TASI) Women’s Service, Rampton Hospital, Retford The TASI team uses training, wellbeing, psycho education groups and therapeutic interventions. The women have highlighted a sense of inclusion and empowerment from working with staff in effective therapeutic relationships. This has improved communication and skills, impacting positively on all relationships for the women, nurturing hope and a confidence to cope.
Nominee Women’s Service Arson Treatment team Arnold Lodge, Leicester This team has been ambitious. Many of their women patients have historically struggled to live comfortably within a ward community much less be able to tolerate a disciplined treatment group. The fact that the group continues is testament to the team's ambition and dedication.
WINNER
Nottingham City and County South Treatment and Therapy Ward Managers
Queen’s Medical Centre Highbury Hospital and The Well’s Road Centre, Nottingham The Ward Managers are ambitious for their service. They are committed to cultivating the recovery ethos and providing positive experiences for service users, carers and staff. The transition from mixed to gender specific wards was achieved quickly with ownership from the staff teams. The importance of high quality gender specific accommodation is clear.
The
Kate Smyth Award
for Gender Sensitive Services
Nominee Diamond Resource Centre staff (including OT, Fitness, Salon and Supported Activity), Women’s Service, Rampton Hospital
This award is named after an Executive Director of the Trust who died very young and was passionate about services that responded sensitively to the needs of service users on issues of gender.
Nominee Men’s Group Facilitators Ashfield Community Learning Disability Team, Kirkby in Ashfield
The team are doing their utmost to promote meaningful lives through assessment, treatment and discharge planning sessions to promote empowerment and quality of life. The team is patient guided, multi-disciplinary and is dedicated to motivating the patients and meeting their individual needs.
The facilitators rise to all the various challenges when organising activities, ensuring that people have the support to attend and that they get the most out of their weekly session. Each member has their own work book of activities and achievements and they are rewarded with their own certificates of achievements at the end of the six month planned sessions.
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Barchester Healthcare Working in Partnership In May 2008, the Chief Executives of Nottinghamshire Healthcare, Barchester Healthcare and Castlebeck signed an unusual form of agreement. All three organisations have a strong commitment to working with people of all ages that may still experience stigma, exclusion and discrimination. Barchester supports people with complex needs and long term conditions, including those with dementia, as well as people with longer term mental health needs or learning difficulties. Barchester provides person centred packages of support throughout the UK in places people want to live. Castlebeck works primarily with people who challenge services and who have often been excluded from other services and/or communities including children and young people. They work with the person to support them to be as involved as possible in every decision in their life; working over time to support people to have as much independence as possible. In a ‘terms’ of engagement’ document the leaders of the organisations agreed to see how the skills, experience and ideas each organisation had might develop by their working together. While there are many examples of the NHS working with the independent sector to deliver extra services or build buildings, this way of working together is innovative and very unusual. We all took a risk and trusted that by working together, we would create some new and different approaches which would produce: - wins for the people we support - wins for the organisations involved and the people who work in them - wins for the public purse
A small number of people within each organisation have been involved in workshops and ‘work streams’. Some of the ‘wins’ that have already occurred include: - supporting each other in understanding commissioning and business development principles - joint tendering for services - secondment opportunities - presentations at each other’s leadership events - using the expertise available within the partnership as an alternative to using expensive consultancy We also now have a formal service development led by Barchester Healthcare supported by Nottinghamshire Healthcare to develop a service for people under 65 with dementia. This service will improve quality for patients without increasing costs for commissioners and will help create a regional centre of excellence. We have a new work programme for 2010 that will build on the learning to date, linked to the ‘quality, innovation, productivity and prevention’ agenda and which has been agreed by senior leaders within each organisation. This exciting programme is a balance between learning and being involved in how each organisation works; including how people we support and staff are involved in decisions and thinking about new and exciting services that we can only develop successfully though this type of collaboration. Many thanks to Barchester Healthcare and Castlebeck for their sponsorship and support of the OSCARS this year.
Nominee
Dr Neil Holden
Consultant Psychiatrist, Liaison Psychiatry, Queen’s Medical Centre, Nottingham
Nominee Dr Philip McLean Consultant Psychiatrist, Substance Misuse Service, John Storer Clinic, Nottingham Philip has built a centre of excellence. His inspirational leadership has surely cultivated the most stable and long serving team with the Trust. He has a formidable intellect, has nurtured staff, imparted knowledge, demanded professionalism, critical thinking and debate, as well as demonstrating “an unfailing concern for patients.”
Neil has a significantly larger caseload than many sector doctors. He holds daily clinics in order to provide consistent contact with his patients. If patients drop in or seek urgent input, this is never a problem and is normally accommodated by holding much extended clinics. Patients feel listened to and comment on the fact that his letters are always reassuring and informative.
Nominee
The
Lifetime achievement Award This award does not really need any explanation. It recognises the exceptional contribution made by an individual to their chosen field of work – whatever and wherever that may be.
WINNER Sharyn Findlay
Nick Daibell
General Manager Adult Mental Health County, Millbrook Mental Health Unit, Sutton in Ashfield What strikes people about Nick is his experience and astuteness. He has worked tirelessly over the years to ensure that the services he manages are the best that they can be. He does this in many ways – listening to service users and carers, and acting on what they say. He leads his staff from the front and has done most of the things he asks of them. Nick ensures that service users get the best out of our services.
Specialist Practitioner Substance Misuse, Rampton Hospital, Retford Sharyn brings 41 years experience to her patients, their carers and staff colleagues. Since the age of 16 years, her life has been dedicated in the main to the role of a Substance Misuse Practitioner. She's like everyone’s mum, but at the same time is dedicated to professionalism and is a reminder of the traditional values that many a younger nurse might crave, with that bringing calm and maturity to the job.
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