As We Age 2016

AGE AS WE

Seniors Resource Guide 2016

Books and Barriers: Service provides access to library

Cause for alarm:

The growing problem of elder abuse

Learning for life:

Programs draw seniors back to the classroom Serving Burnaby and New Westminster

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ACCREDITED BUSINESS

AGE AS WE

Seniors Resource Guide 2016

TABLE OF CONTENTS

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‘As We Age’ Welcome Books and Barriers Cause for Alarm: Elder abuse Learning for Life Peer support providing connections

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SERVICES LISTINGS Community Healthcare Providers Community Recreation Facilities & Seniors Centres Counselling, Advocacy & Support Services Funeral Homes & Bereavement Support Government Programs & Services Government Representatives Health Information & Programs Housing Housing Programs & Services In-Home Support Services Leisure, Education & Social Activities Medical Equipment & Supplies/Pharmacies Digital Imaging Professional Services Registered Charities & Foundations Tax Information & Financial Services Transportation & Travel Volunteer Opportunities

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CONTRIBUTORS Publisher: Lara Graham Project Manager: Sonali Rayas Writer: Christina Myers Design & Production: Gary Slavin To advertise in future editions, call 604-444-3451 or email lgraham@van.net

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WELCOME...

We are so pleased to have once again joined forces with the team at Burnaby Community Services in creating our annual health and wellness guide for seniors.

In the following pages, you’ll find a wealth of information designed to serve the needs of the seniors here in Burnaby and New Westminster: engaging articles, community contacts, a directory of organizations and resources, and much, much more. We hope that the 2016 edition of this publication will continue to serve readers well and allow them to enjoy these “golden years” with good health, community connection, and education and awareness.

We are proud of our collaboration with Burnaby Community Services in creating this guide and look forward to continuing to provide our readers with useful, interesting and engaging publications in future.

Welcome to the 2016 edition of the Burnaby and New Westminster Seniors Resource Guide.

The guide is a listing of services for and stories about seniors 55+ and their families.

We are proud of our ongoing partnership with the Burnaby Now and The Record to publish resource guides which empower people to improve their lives and their community.

The inclusion of agencies and businesses in the guide do not constitute an endorsement, nor does omission constitute disapproval.

For more information about services in your community please contact Burnaby Community Services at 604-299-5778 or visit www.BbyServices.ca.

Lara Graham

Stephen D’Souza,

Associate Publisher, The Record and Burnaby NOW

Executive Director, Burnaby Community Services

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when you or your loved ones need a helping hand We provide a wide range of support services for seniors; families with children; people with mobility, visual and cognitive challenges; and people recovering after surgery.

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LET’S LIFT EACH OTHER UP Burnaby Community Services helps seniors remain independent by providing a range of resources and opportunities that support positive change and wellbeing, such as: Seniors Transportation – driving seniors to and from medical-related appointments.

Recreation Credit – providing credit to use Burnaby Parks, Recreation and Cultural Services for seniors with low income and those with a disability.

Tax and Form Completion – assistance for low income seniors.

Christmas Bureau Hampers – helping seniors celebrate the holiday season. additiontotothe theSeniors Guide InInaddition Seniors Guide, to HealthResource and Well Being, we offer a number of other publications in support of seniors, including the Community Resource Guide and Seniors Community Resource Cards.

or website for more information Visit our about our society and programs for seniors.

Burnaby Community Services

EMPOWERINGPEOPLECHANGINGLIVES 2055 Rosser Avenue • Burnaby, BC V5C 0H1 • Phone: 604-299-5778 Fax: 604-299-3755 • www.BbyServices.ca AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

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Books and Barriers:

Service provides access to library

Staff with the home library and accessible service program make more than 120 delivery stops each month.

Photo credit: Burnaby Public Library.

Christina Myers Contributing Writer

There was a time when the word library meant a building: a physical place where books and materials could be perused, borrowed and shared.

But as the world changes, so too does the local library as it finds ways to not just incorporate new technology but also to provide services to patrons in new and vital ways, creating programs that are critical links in the community itself.

At Burnaby Public Library, one path to do that has been the Home Library And Accessible Service program.

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The program provides home delivery services for individuals who may not be able to access materials by visiting one of the city’s branches.

“This is very important to us,” said community outreach librarian Kelsey Jang. “One of our key goals is to make sure that the library engages with the community and connects with our citizens and this is one way we can remove barriers and

provide access. The library should be available to all.”

Jang explains that the program is available to individuals of any age who have been confined to their home for three months or more, due to a variety of reasons from illness, frailty/age, visual or physical disability, or even a lack of ability to get to a branch (for example, a senior without transportation who does not have assistance from

“The attitude we take here is: we are here for you.

We want to extend that helping hand and give you access to the material you need in the format you need.”

family or friends to travel far from home.)

Additionally, the program staff work hard to ensure that the materials – be it books, magazines, resource information and more - work for the individual patron.

“For example, we have an audio book service that people can access if they have print or perceptual disabilities – this might be vision but it may also be a physical impediment that makes it very difficult to hold a book.”

They also work to ensure that patrons can access technology-based resources and information by ensuring they have both the equipment and

material into the hands of residents who want and need it, the delivery has a bonus aspect particulary important to many seniors.

“One of the best things about this service is that it’s a regular visit each month – a chance to interact. You hear a lot about isolation for people as they age, and this is one way to mitigate that. We really build a relationship with our patrons, and we like seeing them each month and having that visit.”

Jang encourages anyone who may be interested in services to call them or check out the website.

“One of our key goals is to make sure that the library engages with the community and connects with our citizens … the library should be available to all.” know-how to do so.

Though the program is accessed by residents of all ages, many are seniors who begin to encounter significant barriers, as they age, to accessing a library branch. The service has proven invaluable and continues to grow.

“We provided services to our patrons about 3,800 times last year, and we make about 120 stops each month at patrons’ homes or care facilities and seniors’ housing, often providing services to multiple people at each stop.”

And while the intent of the program is to get

“We really do love to hear from people, even if it’s just a question about something, or they’re curious to know more.

We want to get the word out about what we do,” she said. “The attitude we take here is: we are here for you.

We want to extend that helping hand and give you access to the material you need in the format you need.”

To find out more, contact the Home Library and Accessible Service, call the department at 604-436-5423 or find them online at www. bpl.bc.ca/home-libraryservice.

Access to materials, including traditional books but also audio books, resource materials and much more, is an important goal for local libraries.

Photo credit: Thinkstock.

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Cause for

alarm: the growing problem of elder abuse Christina Myers Contributing Writer

It’s been called the “silver wave”: as baby boomers reach their senior years, and as seniors live longer than previous generations, there’s an everincreasing percentage of the population in the 55+ age range.

This shifting demographic brings with it a parallel increase in the incidence of elder abuse.

All too often a “silent problem” that goes unreported or under-reported, it’s one that professionals are urging communities, law enforcement and support organizations to look more closely at in hopes of helping those who may be victimized.

Part of the challenge in spreading awareness is the spectrum of what falls under abuse – the term itself tends to suggest to people something physical or sexual in nature, but those are only two components of abuse.

According to the B.C. Centre for Elder Advocacy and Support, the spectrum of behaviours that seniors can be victim to include: physical abuse, psychological or 8 I AS WE AGE • SENIORS RESOURCE GUIDE 2016

emotional abuse, financial abuse or exploitation, sexual abuse, medication abuse, the violation of civil or human rights, and neglect.

The abusers, too, can be a wide range of individuals: strangers, care workers, family (including adult children, spouses, and extended family), acquaintances, friends, and others.

For example, a senior may be renting out a basement suite in their home to an individual who later refuses to pay their rent and eventually begins to steal from the senior. In another situation, a spouse may be neglecting a bedridden partner leading to physical deterioration or illness. A care provider may ignore pleas for help or assistance, leaving a senior isolated and alone.

In each case, there is harm being done to the individual and

he or she may not feel they can document it or get help.

In Burnaby, the Burnaby Multicultural Society works on improving awareness on elder abuse and connecting individuals to help; the local RCMP’s victim services unit can take reports of abuse and assist individuals.

In New Westminster, a community-police collaboration called the Elder Abuse Team works with Royal City residents.

In both communities, the Fraser Health Authority provides support and reporting assistance for seniors.

For more information on abuse and getting help, see Fraser Health at www.fraserhealth. ca or the B.C. Centre for Elder Advocacy and Support at www.bcceas.ca.

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pharmacy AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

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Learning

for

LIFE:

Programs draw seniors back to the classroom Christina Myers Contributing Writer

An instructor and students in SFU’s 55+ program go over material during a class.

Photo credit: SFU.

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The research is clear: those who continue to learn, engage and challenge themselves maintain better cognitive abilities as they age.

But science aside, the real motivation to be a lifelong student is simple: it’s a lot of fun.

Seniors are increasingly turning to programs with post-secondary institutions to learn about history, politics, science, art, music and much more – and they are discovering a renewed passion for education and a community of fellow learners who, often, become friends along the way.

For seniors in Burnaby and New Westminster, Simon Fraser University is an ideal option, as they have centralized their 55+ programs at their Harbour campus downtown which is easily accessible by transit routes from both cities.

The program has seen significant growth year over year as word spreads, and the population sees a shifting demographic.

“We have had a steady 10 per cent growth in the past three years,” said Rosalyn Kaplan, director of the Liberal Arts and 55+ program in SFU’s Continuing Studies department. “The average age

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of our learners is 70 – it fluctuates but generally the average is about 69 to 70. In 2014/2015, we had almost 1600 students enrolled in 111 feebased courses.”

On top of that, the department offers a wide variety of free programs and lectures that seniors are able to access. Kaplan notes a recent lecture

“As people age, there is often a component of isolation that begins.

We have found that our students often connect with others, and will become friends.”

on the destruction of cultural heritage in Syria and Iraq drew in a 200-plus crowd, and had a waiting list.

“The courses and the lectures are very popular. The interest is growing and growing. If anything, our biggest challenge is finding space for everything we want to run to keep up with the demand.” Kaplan says that many seniors come to the program eager to learn more about something they are already fascinated by, while others come to discover something brand new – and the scope of courses is broad.

“We even have physics. We have a course called To Boldly Go, which looked at six unresolved questions in modern physics. Many of these students haven’t been in a physics class since high school. The approach is really geared to allow everyone to have access to the learning, to make it

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work for our students.”

For some seniors, having not attended a class since high school or university, it can be intimidating to show up for a first class, particularly if it’s a topic they are unfamiliar with.

But Kaplan says students quickly feel at home, often taking more and more classes in subsequent sessions.

And while the focus is on learning and study, the side benefits are equally if not more valuable.

“Of course, as people age, there is often a component of isolation that begins.

We have found that our students often connect with others, and will become friends – it creates a community of like-minded individuals and sometimes this continues outside our walls into strong friendships,” she said. “But for those who are retired, and perhaps live alone or have few connections in their community, simply having an activity to attend, something that gets you out of the house and engaged and active, that’s incredibly valuable. We hear back from many of our students that this aspect has been very important to them.”

At any given time, the program runs as many as 44 courses. Upcoming courses run the gamut of topics, from history to music and just about everything in between: dragons, druids, James Joyce, ancient Persia, jazz singers and French wines, to name just a few.

To find out more about the program or to register, call 778-782-8000 or see www.sfu.ca/continuing-studies.

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T

he new year is a great time for a fresh start – and that’s just what the Burnaby Seniors Outreach Services Society is doing.

The long-time seniors support organization moved into new digs in January, joining the offices of Burnaby Community Services at 2055 Rosser Avenue in the Brentwood Community Resource Centre. Program manager Lori Rank says it’s a wonderful opportunity to work alongside Burnaby Community Services and helps to centralize and improve accessibility for local residents.

“We’re constantly looking for new ways to help people – being here certainly helps us do that even more,” she said, noting that she is in the office Monday and Wednesday but anyone seeking information on other days can now still find help whenever they visit. “If somebody calls or comes in, it’s now a little bit easier to find what they are looking for.”

Rank says that’s vital for their organization, which relies on volunteers, and aims to help support local seniors. “Our goal, ultimately, is to serve the emotional needs of seniors in Burnaby,” she said.

This takes many forms, including organizing events such as an upcoming caregivers expo, connecting individuals to services, and most of all, supporting local seniors through their peer counselling program.

“Being a senior can be a wonderful time, but it can also be marked by distress, isolation and other challenges,” she said.

These challenges take many forms: anxiety, problems with retirement transition or financial uncertainty, family issues, grief, loneliness and more. “Our counselling program can provide that connection and assistance that

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Connecting with peers for counselling and support can have a big impact on health and wellness outcomes.

Peersupport can provide vital connections Christina Myers

is so important.” Often, counsellors in the program – who receive training from the organization – are former clients who have themselves received counselling.

“That connection of peers working with peers is very powerful – the counsellors know what the individuals are going through because they’ve been there.”

The organization has been operating as a charitable organization since it began in 1987, with a goal of providing peer counseling and related services for emotional

Contributing Writer

support and encouragement for seniors. Rank notes that such programs can help seniors remain independent longer, improve mental and physical health markers and limit long-term problems that affect quality of life.

“When we can help people navigate challenges, that’s very rewarding – both for the volunteers and donors and for the individuals who access services.”

To learn more, contact 604291-2258 or find them online at www.bsoss.org.

Burnaby Seniors Outreach Services seeing to the emotional needs of seniors in Burnaby since 1987

• Senior Peer Counselling • Unpaid Caregiver Support Program 2055 Rosser Avenue, Burnaby, BC, V5C 0H1 604-291-2258 or Lori@bbyseniors.ca

BURNABY SENIORS OUTREACH SERVICES SOCIETY

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COMMUNITY HEALTHCARE PROVIDERS Acoustica Hearing Clinic 4564 Dawson St, BBY 604 294-1080 www.acousticahearing.com

Apex Dental Clinic 201 - 4885 Kingsway, BBY 604 433-3800

Belmont Dental Centre Royal City Centre 108 - 610 Sixth St, NW 604 521-6313 www.belmontdentalcentre.com

Beltone on Hastings 3776 East Hastings St, BBY 604 569-1162 www.beltoneonhastings.com

Boundary Dental Clinic 208 - 3815 Sunset St, BBY 604 438-2464 www.boundarydentalclinic.ca

Burnaby Hearing Centre 605 - 4980 Kingsway, BBY 604 432-6696 www.burnabyhearingcentre.com

Burnaby Hospital 3935 Kincaid St, BBY 604 434-4211 www.fraserhealth.ca/your_stay/our_hospitals/

Burnaby Orthopaedic & Mastectomy 302 - 4900 Kingsway, BBY 604 436-6092 www.burnabyorthopaedic.com

CDI College

Certified Dental Assisting Program 5F, 5201 Kingsway, BBY Students offer free dental hygiene services (polishing, x-rays, and fluoride treatments) to the public.

604 437-8585 16 I AS WE AGE • SENIORS RESOURCE GUIDE 2016

Cedar Chiropractic & Physiotherapy 102 - 4181 Hastings St, BBY 604 738-1168 www.cedarhealth.ca

Chrysalis Dental Centres 406 - 4603 Kingsway, BBY 604 439-8885 www.implantmagic.com

Citident Oral Care Centre (formerly Glosadental Centre) 306 - 4603 Kingsway, BBY 604 439-1113 citidentocc@gmail.com

Dentistry at the Heights 4351 Hastings St, BBY 604 299-1099 www.heightsdentistry.ca

Denture Works Inc 270-522 Seventh St, NW 604 553-1222

Dr. Douglas M. Lovely & Associates 609 Sixth St, NW 604 524-4981 www.newwestminsterdentists.com

FYidoctors (Burnaby) (formerly Burnaby Vision Care) 3801 Hastings St, BBY 604 291-8825 https://FYidoctors.com/burnaby

FYidoctors (New Westminster) Royal City Centre 240 - 610 Sixth St, NW 604 291-8825 https://FYidoctors.com/new-westminster

Gino Francisco, Denturist 4653 Hastings St, BBY 604 294-6911 www.ginodenturist.ca

plan now for the future

Mountain View Cemetery For the first time in 25 years, a number of new cremation and casket spaces are available at Vancouver’s only cemetery which features 106 acres with beautiful mountain views.

Mountain View Cemetery is owned and operated by the City of Vancouver. Located west of

Fraser Street between 31st and 43rd Avenues, the cemetery has provided space for the residents of Burnaby and New Westminster since 1886. We offer the same rates (no additional fees) to residents outside of Vancouver.

Our caring and compassionate non-commissioned staff can help you find a final resting place for you or your loved ones. The Celebration Hall is a unique and beautiful site for hosting memorial services or celebrations of life.

Plan now for the future, and call us to explore options.

Learn more: 604-325-2646 mountain.view@vancouver.ca vancouver.ca/mountainview

AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

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Halo Dental

Dentist/Denturist 91 8th Ave, NW 604 544-8875 www.halodental.ca

Lloyd Hearing Solutions 205 - 5066 Kingsway, BBY 604 434-2070 www.lloydhearingsolutions.ca

Madison Eyes (formerly Urban Eye Doctors of Optometry)

Sears Hearing Centre Metropolis at Metrotown 4750 Kingsway, BBY 604 451-7796 www.sears.ca/hearing

Sigma Dental

Dentist/Denturist 240 – 522 7th St, NW 604 525-6358 www.sigmadental.ca

Simple Hearing Solutions

102 - 1899 Rosser Ave, BBY 604 298-7555

108 - 7885 Sixth St, BBY 604 528-8884 www.simplehearing.ca

Mainland Hearing/NexGen Hearing

Smile Dental Group

Metrotown: 1698 - 4500 Kingsway, BBY 604 434-6446 North Burnaby: 3815 Hastings St, BBY 604 299-4370 New Westminster: 409 – 301 East Columbia St, NW 604 553-4952 www.mainlandhearing.com

Total Therapy Rehabilitation & Wellness Centre

North Burnaby Podiatry Dr. David Brooks, DPM 202 - 410 Carleton Ave, BBY 778-654-6978 www.burnabypodiatry.ca

Prime Denture Clinic Ltd. 203 – 624 Sixth St, NW 604 521-6424 www.primedentureclinic.ca primedentureclinic@gmail.com

Royal Columbia Hospital 330 East Columbia St, NW 604 520-4253

7575 Market Crossing, BBY 604 433-7444 www.smiledentalgroup.ca

Metrotown: 4665 Central Blvd, BBY 604 620-9700 North Burnaby: 4162 Dawson St 604 437-9355 www.totaltherapy.ca

Trask Denture Clinic 4616 Imperial St, BBY 604 437-7916 www.traskdenture.ca

VCC Dental Clinic

Students offer low-cost dental hygiene services (polishing, x-rays, and scaling) to the public.

604 443-8499 www.vcc.ca/services/eat-shop--more /dental-clinic/

Wonderpoint Wellness Centre 4071 Kingsway, BBY 604 336-0783 www.wonderpointwc.com

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Building welcoming and inclusive neighBourhoods

learn more aBout our • SeniorS TogeTher Program • SeniorS ouTreach Program • VolunTeer oPPorTuniTieS

Home Library & Accessible Service Give us a call at 604-436-5423 for more information about bringing the library to your door for free.

visit us today!

Website: burnabynh.ca South House: 4460 Beresford St., Burnaby (604) 431-0400 info@burnabynh.ca

BURNABY PUBLIC LIBRARY

North House: 4463 hastings St., Burnaby (604) 294-5444 janiceh@burnabynh.ca

Visit our website at www.bpl.bc.ca/home-library-service email us at bplhomes@bpl.bc.ca

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COMMUNITY RECREATION FACILITIES & SENIORS CENTRES 411 Seniors Centre Society 704 - 333 Terminal Ave, VAN 604 684-8171 www.411seniors.bc.ca

BC Seniors Games

778 426-2940 www.bcseniorsgames.org

Bonsor Recreation Complex (55+) 6533 Nelson Ave, BBY 604 297-4597 604 297-4580

Cameron Recreation Complex (55+) 9523 Cameron St, BBY 604 297-4456 604 297-4453

Canada Games Pool & Centennial Community Centre 65 East Sixth Ave, NW 604 777-5100

Century House 620 - 8th St, NW 604 519-1066 www.centuryhouseassociation.com

Confederation Community Centre (55+) 4585 Albert St, BBY 604 294-1936

Edmonds Community Centre (55+) 7433 Edmonds St, BBY 604 297-4838

Fortius Sport and Health 3713 Kensington Ave, BBY 604 292-2500 www.fortiussport.com

Queensborough Community Centre 920 Ewen Ave, NW 604 525-7388 www.newwestpcr.ca 20 I AS WE AGE • SENIORS RESOURCE GUIDE 2016

Physical Activity Line

Advice on physical activity and healthy living.

604 241-2266 www.physicalactivityline.com

Royal City Centre Shopping Centre 610 Sixth St, NW 604 526-8064 www.royalcitycentre.ca

COUNSELLING, ADVOCACY & SUPPORT SERVICES Age Rite Consulting & Services 604 377-0710 age-rite@telus.net www.age-rite.com

BC Centre for Elder Advocacy & Support (BCCEAS)

Seniors Abuse & Information Line (SAIL) 604 437-1940 TTY: 604 428-3359 www.bcceas.ca

Burnaby Community Services

Provides seniors transportation, programs for seniors with low income including the Recreation Credit Program, Christmas hampers, form and income tax completion and a range of community resource publications.

2055 Rosser Ave, BBY 604 299-5778 www.BbyServices.ca

Burnaby Hospice Society

604 520-5087 www.burnabyhospice.org/services /bereavement-support

Burnaby Neighbourhood House Offers the Seniors Together and Seniors Outreach Ambassador Programs.

4460 Beresford St, BBY 604 431-0400 seniorsoutreach@burnabynh.ca www.burnabynh.ca

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AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

21

Burnaby Seniors Outreach Services Society 2055 Rosser Ave, BBY 604 291-2258 www.bsoss.org

CARP – Canadian Association of Retired Persons 604 522-9020 www.carp.ca

Century House Senior Peer Counselling (Seniors Helping Seniors) 604 519.1064 www.chspc.ca

Consumer Protection BC

604 320-1667 www.consumerprotectionbc.ca

VictimLink BC

Confidential, 24/7, Multiple languages 9-1-1 in an emergency 1-800-563-0808 www.victimlinkbc.ca

FUNERAL HOMES & BEREAVEMENT SUPPORT BC Bereavement Helpline

604 738-9950 Toll free: 1-877-779-2223 www.bcbereavementhelpline.com

Bell & Burnaby Funeral Chapel 4276 Hastings St, BBY 604 298-2525 www.bellburnaby.com

British Columbia Funeral Association

604 874-7764 www.diamondgeriatrics.com

Offers advice on pre-planning funeral arrangements.

1-800-665-3899 www.bcfunerals.com

Golden Transitions

Burnaby Hospice Society

Diamond Geriatrics

604 240-8085 geoff@goldentransitions.ca www.goldentransitions.ca

Multicultural Family Support Services

604 520-5087 www.burnabyhospice.org/services /bereavement-support

First Memorial Funeral Services

306 - 4980 Kingsway, BBY 604 436-1025 www.vlmfss.ca

602 Kingsway, VAN 604 876-5585 www.dignitymemorial.ca

New West Police Service & FSGV

Forest Lawn Funeral Home

Elder Abuse Team 604 529-2459

Personalized Dementia Solutions Inc. 778 789-1496 Toll free: 1-888-502-1321 www.dementiasolutions.ca

Seniors Services Society

Support services including meal programs, medical transportation, support calls, and more for New Westminster seniors.

604 520-6621 www.seniorsservicessociety.ca 22 I AS WE AGE • SENIORS RESOURCE GUIDE 2016

3789 Royal Oak Ave, BBY 604 299-7720 www.forestlawn-burnaby.com

Last Post Fund

Financial assistance for funeral and burial services for veterans with limited assets.

1-800-465-7113 www.lastpostfund.ca

Memorial Society of BC

A non-profit organization that helps members pre-plan funeral services.

1-888-816-5902 www.memorialsocietybc.org

Mountain View Cemetery 5455 Fraser St, VAN 604 325-2646 http://vancouver.ca/your-government /mountain-view-cemetery.aspx

Ocean View Funeral Home 4000 Imperial St, BBY 604 435-6688 www.oceanviewfuneral.com

Pre-Arrangement Funeral Services Forest Lawn and Ocean View Funeral Homes Victor Lee, Manager 604-838-8888 www.dignitymemorial.ca

GOVERNMENT PROGRAMS & SERVICES Assisted Living Registrar

Toll free: 1-866-714-3378 www2.gov.bc.ca/gov/content/health /accessing-health-care/

BC Ministry of Social Development & Social Innovation

Income Assistance, Seniors’ Supplement & Special Transportation Subsidy Toll free: 1-866-866-0800 www.hsd.gov.bc.ca/programs/other.htm#ss

BC Palliative Care Benefits Program

Benefits and support for at-home palliative care.

604 683-7151 www2.gov.bc.ca/assets/gov/health /health-drug-coverage/pharmacare /palliative-patientinfo.pdf

Canadian Anti-Fraud Centre Phone Busters/Senior Busters Toll free: 1-888-495-8501 www.antifraudcentre.ca

Government of Canada/Service Canada

Canada Pension Plan, Old Age Security, Guaranteed Income Supplement & Survivor’s Allowance 1-800-277-9914 TTY: 1-800-255-4786 www.seniors.gc.ca/eng/index.shtml

WHEN A CARE HOME ISN’T THE ANSWER

Wouldn’t it be wonderful to have assisted living in the privacy and comfort of your own home?

That’s why so many seniors and their families choose certified in-home care from Aging My Way Home Care.

At Aging My Way Home Care Certified Companion Aides (CCAs)® help you live life on your own terms, in your own style and without burdening family.

Caring companionship Meal planning and preparation Incidental transportation Running errands Light housekeeping Medication reminders Monitoring of safety while bathing Assistance with bill paying

There is No Place Like Home

Affordable rates available from 1 hour to 24 hour care

Call today for a free assessment and a full list of services

604-290-8331 www.agingmywayhomecare.ca AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

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Office of the Seniors Advocate Toll free: 1-877- 952-3181 www.seniorsadvocatebc.ca

Seniors BC/Service BC

Provides information on seniors health care, finances, benefits, housing, transportation or more.

604 660-2421 TDD/TTY: 604 775-0303 www.seniorsbc.ca

Veterans Affairs Canada Toll free: 1-866-522-2122 www.veterans.gc.ca

Welcome BC

Information about programs, services and resources for newcomers to BC. 604 660-2421 www.welcomebc.ca

GOVERNMENT REPRESENTATIVES Burnaby City Hall 4949 Canada Way, BBY 604 294-7944 (Main) 604 294-7340 (Mayor’s office) www.burnaby.ca

New Westminster City Hall 511 Royal Ave, NW 604 521-3711 (Main) 604 527-4522 (Mayor’s Office) www.newwestcity.ca

Burnaby/New Westminster MLAs Burnaby-Deer Lake: Kathy Corrigan 150 - 5172 Kingsway, BBY 604 775-2414 www.kathycorrigan.ca

Burnaby-Edmonds: Raj Chouhan

Burnaby North: Richard T. Lee 1833 Willingdon Ave, BBY 604 775-0778 www.richardleemla.bc.ca

New Westminster: Judy Darcy 737 Sixth St, NW 604 775-2101 www.judydarcy.ca

Local Federal MPs Burnaby North-Seymour: Terry Beech 3906 Hastings St, BBY 604 718-8870 www.parl.gc.ca/parliamentarians/en /members/terry-beech(89236)

Burnaby South: Kennedy Stewart 4940 Kingsway, BBY 604 291-8863 www.kennedystewart.ca

New Westminster-Burnaby: Peter Julian 7615 Sixth St, BBY 604 775-5707 www.peterjulian.ca

HEALTH INFORMATION & PROGRAMS Acute Home & Community Care Services

604 215-8110 Toll free: 8-1-1 TTY: 7-1-1 www2.gov.bc.ca/gov/content/health /accessing-health-care/home-community-care

Arthritis Answers Line 604 875-5051 www.arthritis.ca/bc

BC Ambulance Service Billing

5234 Rumble St, BBY 604 660-7301 www.rajchouhan.ca

1-800-665-7199 www.bcehs.ca/about/billing/fees

Burnaby-Lougheed: Jane Shin

Investigates allegations of unsafe, inappropriate or abusive care in licensed facilities and residential homes.

604 918-7683

3 - 8699 10th Ave, BBY 604 660-5058 www.janeshinmla.ca 24 I AS WE AGE • SENIORS RESOURCE GUIDE 2016

Community Care Facilities Licensing

Your hearing is a priceless gift. Don’t take it for granted.

WE OFFER SOLUTIONS TO FIT YOUR COMMUNICATION NEEDS, LIFESTYLE, AND BUDGET: • Comprehensive testing and consultations • Batteries and accessories • Custom music/noise protection • Swim molds • Latest digital technology • 60 day trial periods

Visit our website or come in for a personal tour 604-524-6100 thornebridge.ca verveseniorliving.com

Voted Best Hearing Center 16 years in row!

Call today for better hearing!

Thornebridge Gardens Retirement Community 649 Eighth Avenue, New Westminster, BC

604-434-2070

#205–5066 Kingsway, Burnaby, BC

INSPIRED SENIOR LIVING WITH

www.lloydhearingsolutions.ca

55+

Active in Burnaby

Our 55+ centres are great spots to meet new friends, take dance and art classes, attend a special event, volunteer, take a trip on a bus outing, and, of course stay active by joining in on exercise classes, table tennis, snooker, bridge, carpet bowling and more.

Drop by one of our centres today to pick up a Leisure Guide or visit us online at burnaby.ca/seniors

Seniors Centres in Burnaby Bonsor 55+ Centre 604-297-4580 | 6533 Nelson Avenue Cameron Recreation Complex 604-297-4456 | 9523 Cameron Street Confederation Community Centre 604-294-1936 | 4585 Albert Street Edmonds Community Centre 604-297-4838 | 7433 Edmonds Street

burnaby.ca/seniors

Follow us: cityofburnaby @burnabyparksrec

AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

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26 I AS WE AGE • SENIORS RESOURCE GUIDE 2016

Dementia Helpline

Immunization Services

604 681-8651 1-800-936-6033 www.alzheimerbc.org

Substance Use Services

Fall Prevention

www2.gov.bc.ca/gov/content/health/managing-your-health/injury-prevention/seniorsfall-prevention www.fraserhealth.ca/your-health/seniors/ falls-and-injury-prevention/

Fraser Health Crisis Line (24 hr) 604 951-8855 Toll free: 1-877-820-7444

Seniors Distress Line (24 hr) 604 872-1234

Fraser Health – Home Health Service Lines

www.immunizebc.ca

Burnaby: 604 777-6870 New West: 604 522-3722

VictimLink BC

Confidential, 24/7, Multiple languages 9-1-1 in an emergency 1-800-563-0808 www.victimlinkbc.ca

YMCA Healthy Heart Program (Cardiac Prevention, Rehabilitation & Maintenance) 604 521-5801 www.ymcahealthyheart.ca

HOUSING (INDEPENDENT, ASSISTED, RESIDENTIAL CARE & AFFORDABLE)

New Inquires: Toll free: 1-855-412-2121 Burnaby: 604 918-7447 New West: 604 777-6700

Affordable Housing Societies

Fraser Health - Mental Health Centres

Amica at Rideau Manor

Burnaby: 604 453-1900 New West: 604 777-6800

Fraser Health – Public Health

604 521-0818 www.affordablehsg.com 1850 Rosser Ave, BBY 604 291-1792 www.amica.ca/rideau

Burnaby: 604 918-7605 New West: 604 777-6740

Atira Women’s Resource Society: Maggie’s House for Older Women

HealthLink BC/Seniors Info Line

1010 Sperling Ave, BBY 604 205-9350 www.atira.bc.ca

Provides multi-lingual, non-emergency health information and referral; speak with a nurse, pharmacist or dietitian.

8-1-1 TTY: 7-1-1 www.healthlinkbc.ca

Healthy Eating

www.healthyfamiliesbc.ca/eating

Health Insurance BC

Provides information on Pharmacare, Fair Pharmacare, and Medical Services Plan 604 683-7151 www.health.gov.bc.ca/msp

Carlton Gardens 4108 Norfolk St, BBY 604 419-3000 www.chartwell.com

Courtyard Terrace Assisted Living 3730 Burke St, BBY 604 437-6262 www.parkplaceseniorsliving.com

Dania Manor 4155 Norland Ave, BBY 604 299-1370 www.dania.bc.ca AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

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Our Renovation and Expansion is NOW Complete!

Come in to see our NEW state-of-the-art dental facility!

Accepting New Patients Dr. Douglas Lovely

Dr. Chantal Thériault

• General Cosmetic Dentistry • Dental Implants • Invisalign • Botox

Dr. Sara Bishara

Dr. Andrew Bass

609 Sixth Street, New Westminster 604-524-4981 newwestminsterdentists.com Hours: Monday: 8am – 8pm • Tuesday: 9am – 5pm • Wednesday: 8am – 8pm Thursday: 8am – 8pm • Friday: 9am – 5pm • Saturday: 9am – 5pm • Sun & Holidays: Closed 28 I AS WE AGE • SENIORS RESOURCE GUIDE 2016

Derby Manor, The

The Poppy Residences

(open 2017) 6601- 16th Ave, BBY 604 527-6749 www.derbymanor.ca

5291 Grimmer St, BBY 604 568-5563 www.thepoppyresidences.com

Fair Haven United Church Homes 4351 Rumble St, BBY 604 433-2939 www.fairhaven.bc.ca

Fellburn Care Centre Access requires Fraser Health assessment 6050 East Hastings St, BBY 604 412-6510 www.fraserhealth.ca

Finnish Manor 3460 Kalyk Ave, BBY 604 434-2666 www.finncare.ca

Harmony Court Estate 7197 Canada Way, BBY 604 527-3300 www.agecare.ca/harmonycourt

Mulberry PARC 7230 Acorn Ave, BBY 604 526-2248 www.parcliving.ca

New Chelsea Society 604 395-4370 www.newchelsea.ca

New Vista Society – Housing Services 112 - 7210 Mary Ave, BBY 604 525-3288 Ext 1 or 2 www.newvista.bc.ca

Nikkei Place Seniors Nikkei Home 6680 Southoaks Cres, BBY New Sakura-so 6677 Southoaks Cres, BBY 604 777-5000 www.seniors.nikkeiplace.org

Seton Villa Retirement Centre 3755 McGill St, BBY 604 291-0607 www.setonvilla.com

Society for Christian Care of the Elderly 604 681-7337 www.scce.ca

Swedish Assisted Living Residence 7230 Halifax St, BBY 604 420-1124 www.swedishcanadian.ca

Thornebridge Gardens Retirement Residences 649 8th Ave, NW 604 524-6100 www.thornebridge.ca

Willingdon Care Centre Access requires Fraser Health assessment 4435 Grange St, BBY 604 433-2455 www.fraserhealth.ca

HOUSING PROGRAMS & SERVICES BC Homeowner Protection Office 604 646-7050 www.hpo.bc.ca

BC Housing 604 433-2218 Shelter Aid for Elderly Renters (SAFER) www.bchousing.org/Options /Rental_market/SAFER Home Adaptations (HAFI) www.bchousing.org/Options/Home_Renovations

Condominium Homeowners Association (CHOA) 604 584-2462 www.choa.bc.ca

AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

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Home Owner Grants/ Tax Deferral for Seniors

Burnaby: 604 294-7350 www.burnaby.ca New Westminster: 604 527-4550 www.newwestcity.ca

Residential Tenancy Branch 400 - 5021 Kingsway, BBY 604 660-1020 www.rto.gov.bc.ca

Seniors Services Society – Housing Services

604 520-6621 www.seniorsservicessociety.ca

TRAC – Tenant Resource & Advisory Centre 604 255-0546 www.tenants.bc.ca

Mobile Work Crew

604 723-3439 www.fraserside.bc.ca/community-living/ mobile-work-crew

Neighbours Helping Neighbours

604 764-6601 www.larchevancouver.org/day_programs.htm

Senior Citizens Repair Service 604 529-1100

IN-HOME SUPPORT SERVICES Aging My Way

604 290-8331 www.agingmywayhome.ca

All Nursing Health Services 604 488-9323 info@allnursing.ca www.allnursing.ca

Angels at Home Support Services 604 732-5422 www.angelsathome.ca

30 I AS WE AGE • SENIORS RESOURCE GUIDE 2016

Bayshore Health Care 300 - 4370 Dominion St, BBY 604 739-7454 www.bayshore.ca

BC Eldercare Massage

604 340-3581 Toll free: 1-888-978-9656 www.bceldercare.ca

Better At Home

Provides non-medical support services to seniors.

Subsidies may be available.

Burnaby: 604 297-4877 betterathome@burnaby.ca New West: 604 520-6621 support@seniorsservicessociety.ca www.betterathome.ca

Canadian In-Home Care Assistance 604 440-3331 www.canadianinhomecare.ca

Changing Places

Complete Moving Services for Seniors 778 628-0725 www.vancouvermoves.ca

ClassicLife Care

604 263-3621 www.classiclifecare.com

Five Star Senior Services

604 616-8401 www.fivestarseniorservices.com

Footcare Passion - Mobile Foot Care

604 780-3992 www.footcarepassion.ca

Practically Daughters Downsizing and Moving 604 421-5952 www.goodriddance.ca

Burnaby Hospital Foundation

CARING for every generation

604.431.2881 Seton Villa Retirement Centre

Supportive Housing & Assisted SU Living for Low Income Seniors AVAI ITES LA B N

Tour & Tea SUNDAY TOUR & TEA

OW LE

(watch for Burnaby Now Ads or call ahead for dates)

• 24-hour staffing, 3 meals per day, weekly housekeeping and laundry services and a wide range of activities • Residents are responsible to direct their own care and mobility needs - we regret that we can’t accommodate wheelchairs or scooters.

• Priority is given to Seniors with income of $37,000 or below. BC Housing SAFER Subsidies are available to eligible residents.

• In partnership with Fraser Health Authority, assistance with personal care and medication is available.

• Amazing penthouse with spectacular 360 degree views is a bonus!

Join us for a tour, leaving our lobby promptly at 1:30 with refreshments served in our elegant dining room after.

Please register by phone in advance to confirm your attendance.

Working together with Working together with you in our community.

Seniors in our community.

3755 McGill Street, Burnaby

Richard T. Lee, MLA

604-291-0607 • www.setonvilla.com Seton Villa is owned and operated by Action Line Housing Society.

1833 Willingdon Avenue, Burnaby V5C 5T1 Phone: 604.775.0778 Fax: 604.775.0833

(1/2 Block OFF North Boundary Road)

Burnaby North

richard.lee.mla@leg.bc.ca

www.richardleemla.bc.ca

AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

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Home Instead Senior Care

604 432-1139 www.homeinstead.com/3037

LEISURE, EDUCATION & SOCIAL ACTIVITIES

John’s Helping Hands

604 294-7450 www.burnaby.ca/Things-To-Do

604 329-1006 john@johnshelpinghands.ca www.johnshelpinghands.ca

Karp Home Care

604 420-7800 www.karphomecare.com

Nurse Next Door 108 – 7885 6th St, BBY 604 553-3330 www.nursenextdoor.com

Nurse Tree Health – Home Care Services 604 655-2636 www.nursetree.ca

Paramed Home Health (formerly Revera) 604 580-6220 www.paramed.com

Burnaby Parks, Recreation and Culture

Burnaby Community & Continuing Education 604 296-6901 www.burnabycce.ca

Burnaby Village Museum 6501 Deer Lake Ave, BBY 604 297-4565 www.burnabyvillagemuseum.ca

Citizen Support Services (City of Burnaby)

Gadabouts Program Wheelers Program 604 294-7980 Shopping Buddies 604 294-7498 www.burnaby.ca/Our-City-Hall /City-Departments/Citizen-Support-Services

Century House

Physio2U

778 846-7695 www.physio2u.ca

620 8th St, NW 604 519-1066 www.centuryhouseassociation.com

Safe Care Home Support

College for the Retired

604 945-5005 www.safecarehomesupport.ca

Shylo Nursing 1305 St George’s Ave, North Vancouver: 604 985-6881 Vancouver: 604 736-6281 Burnaby: 604 434-9681 www.ShyloNursing.ca

We Care Home Health Services 604 495-2280 www.wecare.ca

6650 Southoaks Cres, BBY 604 517-8732 www.cccrburnaby.org

English Language Training

Free English language training for adult newcomers to BC (immigrants and refugees).

604 660-2421 www.welcomebc.ca/Live/learn-english.aspx

Fraser River Discovery Centre 788 Quayside Dr, NW 604 521-8401 www.fraserriverdiscovery.org

Massey Theatre & Placket Gallery 604 517-5900 www.masseytheatre.com 32 I AS WE AGE • SENIORS RESOURCE GUIDE 2016

MOSAIC Seniors Club for Immigrant & Refugee Seniors 5902 Kingsway, BBY 604 438-8214 2055 Rosser Ave, BBY 604 292-3907 www.mosaicbc.com/seniors-club

New Westminster Museum & Archives 777 Columbia St, (@Anvil Centre), NW 604 527-4640

Public Libraries - Home Library Services Offers delivery of library materials to individuals who are confined to their home.

Burnaby 604 436-5423 New Westminster 604 527-4650 www.bpl.bc.ca www.nwpl.ca

Queensborough 50+ Social Club 920 Ewen Ave, NW 604 525-7388

MEAL & FOOD DELIVERY PROGRAMS/ SHOPPING ASSISTANCE Better Meals – Meal Delivery 5742 Beresford St, BBY 604 299-1877 Toll free: 1-888-838-1888 www.bettermeals.ca

Burnaby Meals on Wheels Let’s Do Lunch Friendly visitor lunch program 604 299-5754

Casalinga Food Services – Meal Delivery 7624 Winston St, BBY 604 435-1994 www.casalingafoods.com

Citizen Support Services (City of Burnaby) Seniors Lunch Program 604 294-7920

Sapperton Old Age Pensioners Association 318 Keary St, NW 604 522-0280

SFU Liberal Arts & 55+ Program 778 782-8000 www.sfu.ca/liberal-arts

Shadbolt Centre for the Arts 6450 Deer Lake Ave, BBY 604 291-6864 www.shadboltcentre.com

Voices of Burnaby Seniors

A group of seniors (55+) and service providers committed to enhancing the lives of Burnaby seniors.

604 292-3904 www.BbyServices.ca/VOBS

Call today for a FREE Caring Consult 604.553.3330 burnaby@nursenextdoor.com

SHOPPING ASSISTANCE AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

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Shopping Buddies/Groceries by Phone

604 294-7498 www.burnaby.ca/Our-City-Hall /City-Departments/Citizen-Support-Services

Dairyland Home Service 604 421-4663 1-800-667-1228 www.morethanmilk.ca

Greater Vancouver Food Bank 604 876-3601 www.foodbank.bc.ca

Japanese-Style Meals on Wheels 604 687-2172 www.tonarigumi.ca

Meals on Wheels

Burnaby 604 299-5754 New Westminster 604 520-6621 www.mealsonwheels-burnaby.com www.seniorsservicessociety.ca

Seniors Services Society (New West) Dining Club and Lunch Club 604 520-6621 www.seniorsservicessociety.ca

MEDICAL EQUIPMENT & SUPPLIES/PHARMACIES A Dressing Needs (Disabled Services Clothing) 1-800-817-4365 www.adressingneeds.com

Advanced Mobility Products 101 - 8620 Glenlyon Parkway, BBY 604 293-0002 www.advancedmobility.ca

BC Med Equip Home Health Care 2230 Springer Ave, BBY 604 888-8811 www.bcmedequip.com

BCITS – BC Association for Individualized Technology & Support Technology for Independent Living Provincial Respiratory Outreach Program 604 326-0175 www.bcits.org

Bonsor Pharmacy 109 – 6411 Nelson Ave, BBY 604 431-8877

Calea Pharmacy 130 – 8061 Lougheed Highway, BBY 604 294-1500 www.calea.ca

Canadian Red Cross

Short and long-term medical equipment loans.

105 – 7355 Canada Way, BBY 604 522-7092 www.redcross.ca/help

CareAlert Canada

Toll free: 1-888-475-8595 www.carealertcanada.com

Elderpost

Free online marketplace and used equipment registry service for seniors, caregivers and providers of products and services. www.elderpost.com

Fraser Health Lifeline

604 517-8617 www.fraserhealth.ca/your-health/seniors/lifeline/

Galaxy Medical Alert Systems Toll free: 1-855-905-7414 www.galaxymedicalalert.com

Lancaster Medical Supplies 7487 Edmonds St, BBY 604 526-3331 www.lancastermed.com

Medic Alert Foundation Canada 1-800-668-1507 www.medicalert.ca

34 I AS WE AGE • SENIORS RESOURCE GUIDE 2016

MediChair Vancouver - Home Medical Equipment 7460 Edmonds St, BBY 604 524-4000 www.medichair.com

Pharmasave – Columbia Square 130 - 1005 Columbia St, NW 604 525-5607 www.pharmasave.com

Save On Foods Pharmacy Highgate Village 200-7155 Kingsway, BBY 604 540-1389 www.saveonfoods.ca

Save On Foods Pharmacy Marine Way 7501 Market Crossing, BBY 604 433-6314 www.saveonfoods.ca

Pharmasave – Crest Plaza

Sunquest Mobility Medical Equipment

8697 10th Ave, BBY 604 522-8050 www.pharmasave.com

516 Sixth St, NW 778 397-8083 www.sunquestmobility.com

Pharmasave – Fortius Sport & Health

Digital Imaging

3713 Kensington Ave, BBY 604 294-2227 www.pharmasave.com

West Coast Medical Imaging Clinics

Price Smart Foods Pharmacy Metrotown 110-4650 Kingsway, BBY 604 433-3760 www.pricesmartfoods.ca

Regency Medical Supplies 4437 Canada Way, BBY 604 434-1383 www.regencymed.com

The Rehab Shop 7660 Winston St, BBY 604 434-8300 1-800-309-1099 www.therehabshop.com

Save On Foods Pharmacy Madison 4399 Lougheed Hwy, BBY 604 298-5173 www.saveonfoods.ca

Save On Foods Pharmacy Cameron 3433 North Rd, BBY 604 415-9992 www.saveonfoods.ca

Premier Medical Diagnostic Centre Medical Diagnostic Imaging Vancouver and Lower Mainland 604 985-9264 www.westcoastmedicalimaging.com

Premier Diagnostic Centre

PET/CT Cancer Diagnostics 300 – 3185 Willingdon Green, BBY 604 678-9274 www.petscan.ca

PROFESSIONAL SERVICES (WILLS, ESTATE PLANNING, LEGAL, INSURANCE & REALTORS) Al Kassam, Realtor 3010 Boundary Rd, BBY 604 616-9686 www.kassamrealty.net

Baily McLean, Barristers and Solicitors 900 - 4720 Kingsway, Metrotower II, BBY 604 437-6611 www.bmgm.com

Cobbett & Cotton Lawyers 300 - 410 Carleton Ave, BBY 604 299-6251 www.cobbett-cotton.com AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

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Clicklaw

Provides legal information, education and assistance. www.clicklaw.bc.ca

Deer Lake Law Group 128 - 4126 Norland Ave, BBY 604 430-2345 www.deerlakelaw.ca

Dial-a-Law Library 604 687-4680 www.dialalaw.org

Elizabeth Rechsteiner, Notary Public 100 - 5050 Kingsway, BBY 604 433-1911 www.rechsteinernotary.ca

Ministry of Justice

www.2.gov.bc.ca/gov/content/vital-statistics/ death-and-bereavement/wills-estates

Nidus Personal Planning Resource Centre and Registry

Provides information on completing representation agreements and other personal planning tools.

604 408-7414 Email: info@nidus.ca www.nidus.ca

Office of the Ombudsperson

Receives inquiries and complaints about the practices and services provided by public agencies.

1-800-567-3247 www.bcombudsperson.ca

People’s Law School

604 331-5400 Email: info@publiclegaled.bc.ca www.publiclegaled.bc.ca

Public Guardian and Trustee of BC

604 660-4444 604 775-1001 www.trustee.bc.ca

36 I AS WE AGE • SENIORS RESOURCE GUIDE 2016

REGISTERED CHARITIES & FOUNDATIONS ALS Society of British Columbia 1233 - 13351 Commerce Pky, RICH 604 278-2257 www.alsbc.ca

Alzheimer Society of BC 300 - 828 West 8th Ave, VAN 604 681-6530 www.alzheimerbc.org

Arthritis Society BC & Yukon 895 West 10th Ave, VAN 604 714-5550 www.arthritis.ca/bc

BC Cancer Agency 600 West 10th Ave, VAN 604 877-6000 www.bccancer.bc.ca

BC Cancer Foundation 150 - 686 West Broadway, VAN 604 877-6040 www.bccancerfoundation.com

Burnaby Hospice Society 4535 Kingsway, BBY 604 520-5087 www.burnabyhospice.org

Burnaby Hospital Foundation 3935 Kincaid St, BBY 604 431-2881 www.bhfoundation.ca

Canadian Blood Services 4750 Oak St, VAN Toll free: 1-888-236-6283 www.blood.ca

Canadian Cancer Society, BC & Yukon 565 West 10th Ave, VAN 604 872-4400 www.cancer.ca

Canadian Diabetes Association

Marian Chan Financial Services

360 - 1385 West 8th Ave, VAN 604 732-1331 www.diabetes.ca

203 - 3997 Henning Dr, BBY 604 717-5559 www.marianchanfinancial.com

CNIB – Canadian Institute of the Blind

Raymond James – Burnaby

200 - 5055 Joyce St, VAN 604 431-2121 www.cnib.ca

1133 - 4720 Kingsway, BBY 604 451-3100 www.raymondjames.ca/ericmuir/

Heart and Stroke Foundation of BC & Yukon

SMG Advisors Inc

(Fraser Area) 2239C McAllister Ave, POCO 604 342-8070 Info Line: 1-888-473-4636 www.heartandstroke.bc.ca

Parkinson Society British Columbia 600 - 890 West Pender St, VAN 604 662-3240 www.parkinson.bc.ca

Prostate Cancer Foundation BC 4 - 17918 55th Ave, SRY 604 574-4012 www.prostatecancerbc.ca

TAX INFORMATION & FINANCIAL SERVICES Canada Revenue Agency

TIPS – Tax Information Phone Service 1-800-267-6999

Individual Income Tax Enquiries 1-800-959-8281 www.cra-arc.gc.ca

Credit Counselling Society Toll free: 1-888-527-8999 www.nomoredebts.org

Credit Counsellors of BC Ltd 320 - 5172 Kingsway, BBY 604 434-6399 www.creditcounsellorsofbc.ca

213 - 4250 Kingsway, BBY 604 419-0455 www.smginc.ca

TRANSPORTATION & TRAVEL BCAA – Safe Driving Tips for Seniors www.seniorsdriving.caa.ca

BC Bus Pass Program

Discounted annual bus passes for low income seniors/individuals receiving disability assistance from BC. Toll free: 1-866-866-0800 www.buspass.gov.bc.ca

BC Ferries

Discounted seniors’ rates are available.

Toll free: 1-888-BC-FERRY Toll free: 1-888-223-3779 www.bcferries.com

Burnaby Seniors Transportation

604 299-5778 www.burnabycommunityconnections.com/ volunteer_transportation.shtml

Driving Miss Daisy

604 767-4030 www.drivingmissdaisynorthshore.ca

Free Masons Cancer Car Program

Provides patients with transportation to/from their primary cancer treatments.

604 872-2034

Investors Group – Burnaby

604 431-0117 www.investorsgroup.com

AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

37

Greyhound Canada

Veteran Specialty Licence Plates

1-800-661-8747 www.greyhound.ca

Ladies on the Go Travel Club

604 659-4176 www.ladiesonthego.ca

BC Veterans Commemorative Association 604 876-2838 www.bcveterans.org

VIA Rail Canada

Toll free: 1-888-842-7245 www.viarail.ca

New West Seniors Medical Transportation

Burnaby Community Services & Burnaby Meals on Wheels

604 520-6621 www.seniorsservicessociety.ca

604 299-5778 www.BbyServices.ca

Seniors’ Vehicle Insurance Discounts (ICBC)

Community Volunteer Connections

604 661-2800 www.icbc.com/autoplan/costs/Pages /Discounts-and-savings.aspx

604 529-5139 www.volunteerconnections.net

Sparc BC -

604 520-6621 www.seniorsservicessociety.ca

Parking Permit Program 604 718-7744 www.sparc.bc.ca/parking-permit

Translink

- HandyDART Custom Transit - Taxi Saver & HandyCard Program 778 452-2860 www.translink.ca/en/Rider-Guide /Accessible-Transit/

AGE AS WE

16 ur ce Gu id e 20 Se ni or s Re so

Books and rs: Barrievic e

Ser provides access to library

Cause for alarm:

Seniors Services Society

Volunteer Burnaby

604 294-5533 www.volunteerburnaby.ca

Volunteer Grandparents

604 736-8271 www.volunteergrandparents.ca

Pick up your copy of the

AGE AS WE

Seniors Resource Guide 2016

at all highlighted locations, the Burnaby Community Services, or the Burnaby NOW.

The growing problem of elder abuse

Learning for life:

w Programs dra to seniors back m oo ssr cla the tminster y and New Wes Serving Burnab

38 I AS WE AGE • SENIORS RESOURCE GUIDE 2016

Burnaby Community Services 2055 Rosser Ave, Burnaby 604-299-5778

Burnaby NOW 201A – 3430 Brighton Ave, Burnaby 604-444-3451

WHY PRE-PLAN YOUR MEMORIAL?

Like many things, costs will continue to increase, so locking in now is a wise decision. Yes, perhaps it’s a long

way away, but all the more reason to get your plan together now. Contact your local Dignity Memorial provider for the best prices. ®

Prearrangements - call 604-620-8083 Forest Lawn Funeral Home

BURNABY ForestLawn-Burnaby.com ForestLawn-Burnaby.com 604-299-7720

ocean View Funeral Home

BURNABY OceanViewFuneral.com OceanViewFuneral.com 604-435-6688

†Registered Trademark of CARP, used under license. Dignity Memorial is a division of Service Corporation International (Canada) ULC.

AS WE AGE • SENIORS RESOURCE GUIDE 2016 I

39

Our promise.

Your peace of mind.

With our extended network of funeral homes throughout Canada, we remain an affordable, professional service provider.

First Memorial Funeral Services offers low service fees, transferable arrangements and free planning information.

All with the high level of service you’ve come to expect.

As always, we continue to serve our community.

You’ll continue to receive the excellent service First Memorial provides today, tomorrow and always.

To request a free consultation or a Personal Planning Guide, please call the First Memorial Funeral Services location below.

First MeMorial Funeral services A Division of Service Corporation International (Canada) ULC

604-876-5585 • www.dignitymemorial.ca 602 Kingsway, Vancouver BC 40 I AS WE AGE • SENIORS RESOURCE GUIDE 2016