Personal support and wellbeing

We are a friendly and caring place, here to off er you all the support you need to get the best out of life at university.

University life is packed full of exciting opportunities and new adventures to be had, but it can also be quite daunting. After all, this is the fi rst time many of you will have lived independently and away from established support networks. To enable you to make the most of your time here and to support your transition to independent life, we have a variety of supportive teams and initiatives in place to assist you in making your new life just that little bit easier.

Disability and Dyslexia Services

We know that disabilities can create particular challenges and our Disability and Dyslexia Services team is committed to removing any barriers that may prevent you from achieving your academic potential or enjoying student life to the full. This team is your fi rst port of call and can help you in a variety of ways.

Student fi nance and funding

Managing fi nances can also be a challenging part of being a student so we provide advice and guidance on a variety of fi nancial matters including student loans, banking , budgeting and support through the study support grant. Get in touch with our Financial Wellbeing team for more information, via the webpage below.

Childcare

The children of students are given priority on available places at a nearby independent nursery. For further details about childcare in the local area visit surreycc.gov.uk Student health and wellbeing

Your days spent at university are likely to be some of the best in your life but there may be times when things don’t quite go to plan. You might need to talk to someone about your workload, health, stress, anxiety or your overall wellbeing. When life gets derailed we have several services on campus to help you get back on track. In the fi rst instance, we encourage all our students to seek help and advice as soon as possible by contacting our Student Wellbeing team, who will assist you or refer you on to our other student advisory and wellbeing teams. All our students have free access to professionally-trained counsellors for emotional support and guidance. Personal support is also provided through our Multi-faith Chaplaincy and SU faith societies. If medical help is needed, the on-campus NHS GP surgery off ers year-round routine medical support to all registered students. We also have a range of practical and therapeutic mental health support from specialist staff .

Diversity and inclusivity

Royal Holloway is a close and supportive community and we are proud of our diversity and inclusivity. We have a zero tolerance approach to any form of bullying and harassment. We are also an NUS Alcohol Impact accredited institution and are committed to providing a range of inclusive activities.

“I am so grateful for all the support I’ve received from the Wellbeing team at Royal Holloway. Being a care leaver, university can be extremely tough, especially the settling-in period, and the encouragement has been imperative to helping me fi nd my feet. When I fi rst came here I realised I wanted to change my degree course and my key contact in the team helped make the process really straightforward. She’s always at the end of an email and has also encouraged me do things like go to Camp America, which was an amazing experience. My personal tutor is also someone who checks in with me and is a person I can talk to if I feel like I’m struggling with an essay or a deadline. As well as the practical support I get, just knowing they’re there can be really important. I’ve had help across a whole range of issues, including managing relationships, understanding fi nance and budgeting and navigating university life generally. It’s meant I don’t feel lost here, like one of thousands of students, I feel like I can just be Leah.”

Leah, BA History