SESSION THREE
2 | Session Two Recap
Session 2 Review Re-Education of Jim Collins Engagement L.E.A.D. Escape from Management Land
Session Three Overview | 3
Session 3 Overview Performance Management Watch Video Case Studies Business Breakthrough Exercise Personal histories Five Dysfunctions of a Team
Thoughts:
4 | Performance Management CARLY FIORINA • CEO Hewlitt Packard from 1999-2005 • Chairman of the Fiorina Foundation • Global Envoy for Lance Armstrong’s LIVESTRONG organization • Chair of The One Woman Initiative Fund for Women’s Empowerment & founding partner with The African Leadership Academy
BILL HYBELS • Founding and Senior Pastor of Willow Creek Community Church • Best-selling author of over 20 books; including, Courageous Leadership and The Volunteer Revolution
PATRICK LENCIONI • CEO and Founder of the Table Group • Best-selling author of 10 books; including, The Three Signs of a Miserable Job and Five Dysfunctions of a Team
DR. HENRY CLOUD • Clinical Psychologist, Leadership Expert • Best-selling author of many leadership books; including, Boundaries for Leaders and 9 Things a Leader Must Do
DR. DAVID IRELAND • Founder and Senior Pastor of Christ Church • Leadership Coach for over 25 years • Diversity Consultant to National Basketball Association • Adjunct Professor at Drew University
Performance Management | 5 The most important gift you can give someone is
candor – Carly Fiorina extremely clear
Use a system that makes it what a person’s performance level is – Bill Hybels Take your time to fire, but as soon as you see something is wrong, begin the conversation. A firing should never be a surprise – Carly Fiorina
Don’t ever hold back the message
Don’t hire someone that you can’t fire – Dr. Henry Cloud
– Patrick Lencioni
Jack Welch said “The kindest form of management is the truth.”
We twist that into; ‘The kindest form of management is avoidance.’ – Bill Hybels
My favorite quotes:
6 | Performance Management
VE
J
DE
T S U
People Leadership
ACK
ME
DB
A
E FE R E SU
LOP
AD
Performance Management | 7
Notes & Case Study Takeaways:
8 | Personal History Exercise Personal History Exercise
First, work to identify key moments from your childhood, adolescence, and adulthood that have influenced who you are today. If you get stuck identifying key moments, some questions are provided to help you get started. Then, work to complete the questions about your mentor on the back of this form.
Where did you grow up? Did you have one childhood home or did you move around a bit? How many siblings do you have and where do you fall in that order? What was your happiest memory as a child? Your biggest disappointment?
Childhood What activities did you participate in? (Sports, dance, music, arts, etc.) Adolescence What did you like/dislike about high school? Did you attend college? Adulthood Did your parents influence your choice of career? How so?
Personal History Exercise | 9 What attributes of your role model/mentor have influenced your leadership style? How have all these experiences impacted both your personal and professional lives? Who would you identify as a key role model or mentor in your life? Why?
10 | The Five Dysfunctions of a Team The Five Dysfunctions of a Team - Reader’s Guide Consider these questions as you read
1. What is vulnerability-based trust and why is it so important to the team?
2. On your current/past team, have all team members been aware of the team standards - both formal and informal? Why are they important? Please refer to page 10.
3. What can teams do differently to make sure they are goal enforced?
NOTES | 11
4. What was the problem with Mikey? How can one person throw off an entire executive team?
5. What characteristics does Kathryn possess that make her such a great manager? Is she perfect?
Thoughts
Š Copyright 2014 The Table Group, Inc. w www.tablegroup.com
PO Box 868 • Fort Wayne, IN 46801-0868 • (260)748-5300