SESSION FOUR
2 | Session Three Recap
Program Review Rocket Team Building The Three P’s L.E.A.D Engagement Re-Education of Jim Collins Eliminating Job Misery Business Breakthrough
Session Four Overview | 3
Session 4 Overview Five Dysfunctions of a Team Leadership Resilience & Your Authentic Leadership Executive Panel – Essentials of Leadership Final Application Exercise
Thoughts:
4 | Leadership Resilience Rumination:
Regrets from the past Anxieties about the future
Reflection:
Reviewing the past Planning for the future
Where do you land on the spectrum?
Hopelessness Self-doubt Anxiety Focus on hardship Victim mentality Desperate
Adaptive Responsive Resilient Focused Satisfied Hopeful
Leadership Resilience | 5 Dr. Henry Cloud’s formula for leaders: Log and dispute negative thoughts Work to get back into control Connect – “The opposite of bad is not good, the opposite of bad is love.” “Grit is sticking with your future day in, day out, not just for the week, not just for the month, but for years and working really hard to make that future a reality.”
-Angela Duckworth, Professor and Psychologist
6 | The Five Dysfunctions of a Team INATTENTION TO _____________ AVOIDANCE OF ______________ LACK OF _______________ FEAR OF ________________ ABSENCE OF ________________
T R U S T Said another way; Give attention to Results Embrace Accountability
Build Commitment Handle Conflict Develop Trust
The Five Dysfunctions of a Team | 7 The fundamental attribution error:
Placing a heavy emphasis on internal characteristics to explain someone’s behavior in a given situation, rather than thinking about external situational factors.
The flip side of this error is the actor-observer bias, in which people tend to over-emphasize the role of an external situation in their own behaviors and underemphasize the role of their own internal characteristics.
8 | The Five Dysfunctions of a Team
Vulnerability-based trust “Trust is the confidence among team members that their peers’ intentions are good, and that there is no reason to be protective or careful around the group. Teammates are vulnerable with one another; they are confident that their respective vulnerabilities will not be used against them.” – Patrick Lencioni
The Five Dysfunctions of a Team | 9
Notes & Case Study Takeaways:
Keep in mind: There’s not one effective style Learn to be self-aware
Invest in your own development Be genuine Lead with a passion for purpose
10 | Your Authentic Leadership
Keep in mind: Invest in your own development Lead with a passion
Your Authentic Leadership | 11
GR
WTH
Questions to consider:
12 | Executive Panel Essentials of Leadership Bob Taylor President & CEO, has served as president and CEO of Do it Best Corp. since
January 1, 2002. Bob joined Do it Best Corp. in January 2001 as Senior Vice President of Operations, overseeing purchasing, retail logistics, marketing and international development. Bob is only the fourth CEO since the company was founded in 1945. Prior to joining Do it Best Corp. in 2001, Bob served as president of Taylor’s Do it Centers in Virginia Beach, VA, and brings more than 25 years of hardware retailing experience to Do it Best Corp. management. Bob also served for six years (1994-2000) on the Do it Best Corp. board of directors including as chairman of the board for two years. In 2012, he was inducted into the prestigious Home Channel Hall of Fame. Bob has taken a variety of leadership positions within his local community, serving while in Virginia Beach as chair of the Virginia Beach Chamber of Commerce, Virginia Beach Vision, the local United Way campaign, and the Better Business Bureau. Bob has continued in civic and charitable activities in Fort Wayne with involvement locally on Corporate Council, the Northeast Indiana Regional Partnership, the Regional Chamber, the Foellinger Foundation, and United Way. He also chaired the Fort Wayne Downtown Blueprint Plus and Baseball Plus committees and served for nine years on the national board for Big Brothers/Big Sisters. Bob also serves on the Greater Fort Wayne, Inc. Board, the Indiana State Chamber Board and was appointed by Governor Daniels and again by Governor Pence to the board of the Indiana Economic Development Corporation. In addition, Bob serves on the Advisory Board for Old National Bank and the Board of LDI, Ltd., and as a Director and past Chairman of the National Association of Wholesalers & Distributors.
Doug Roth was named the Vice President of Finance and CFO for Do it Best Corp. in late
2011. Doug joined Do it Best Corp. in 1999 as internal auditor and served in that role for several years before being promoted to Director of Financial Reporting. At Do it Best Corp., Doug has instituted a variety of protocols to ensure the financial stability and oversight of the growing co-op, including major initiatives in safety and incident reporting as well as other areas of risk and potential exposure. As vice president of finance and CFO, Doug oversees the various responsibilities in General Accounting, Credit, and Treasury. Doug is active in both community and professional organizations, and has served as a board member and chair of the Indiana CPA Society.
Notes:
Executive Panel | 13 Essentials of Leadership Tim Miller, Vice President of Retail Logistics, joined Do it Best Corp. in 1993 as a retail
data processing specialist. He has worked in a variety of positions of increasing responsibility in information technology, marketing and retail logistics. In 1999, as the retail logistics director, he co-managed the development and launch of the company’s Warehouse Management System (WMS). He moved into marketing in 2004 as the retail marketing manager and was instrumental in growing member and vendor success. In 2009, Tim was promoted to Vice President of Marketing, where he led initiatives in store design, advertising, retail programs, exclusive brand packaging, markets/expos and the communications activities of the co-op. Tim is a graduate of Indiana University Purdue University-Fort Wayne (IPFW). He is a graduate of Leadership Fort Wayne and serves on the executive board for Erin’s House for Grieving Children. He is also a board of directors member of F. McConnell & Sons and a member of Fort Wayne Leadership Forum.
Steve Markley, Vice President of Merchandising, brings more than 30 years of industry
experience to Do it Best Corp., beginning in what was originally our warehouse distribution center in Fort Wayne. He returned to the company in the mid-80s, and then moved on to work in the vendor community and also served as a manufacturer’s representative. Steve returned to Do it Best Corp. in 1998 as the division merchandise manager for the home/hardware, electrical, export and commercial/industrial departments. He was also responsible for the creation of the global sourcing division. Assuming the role of Vice President of Merchandising in August 2007, Steve oversees our hardware products purchasing, global sourcing, inventory control, category management, content management, Alliance partner activities, business intelligence/data analytics and pricing teams. He is active in the community, where he currently serves on the board of Homebound Meals. He has also served on the board for the Fort Wayne Chamber of Commerce, the Fort Wayne Community Schools Study Connection Advisory Board, as well as on the 2008 Northeast Indiana Heart Walk Executive Leadership Team. In addition, he has held many leadership positions at his church and coached several youth sports teams.
14 | Essentials of Leadership Notes:
Essentials of Leadership | 15 3x5 Card Activity
Think about the program review and today’s discussion on building trust within your team. We’ve all experienced the energy that occurs after a conference or training session and then quickly “lost steam” as our focus shifts back to daily demands. Over the next 30 minutes, we’re going to give you your final application assignment. We’re hoping this final exercise will give you an opportunity to: • Reflect on your takeaways from Leadership Development • Evaluate yourself based on what you’ve learned • What personal strengths can you leverage? • What would you like to improve? • Consider how your self awareness as a leader impacts the function of your team • Continue relationships with leaders in this room that you’ve connected with during LDi • Commit to improvement through self-awareness
Step 1: Take a few minutes to reflect on your own strengths and opportunities as a leader. Step 2: On the front of your 3”x5” card, write down at least one strength and one opportunity you’ve identified. Step 3: On the back of your card, write the name of a leader from this group that you’ve connected with.
This person will become your “accountability partner” – someone you can reach out to for feedback as you apply what you’ve learned at LDi.
The size of the card is intentional. Using a small space for this exercise forces you to think about what you’re writing. Rather than committing to a lot of ways you can self-improve as a leader, you can commit to a focused, meaningful course of action as a takeaway from your time spent in Leadership Development.
Program Review Rocket Team Building The Three P’s L.E.A.D Engagement Re-Education of Jim Collins Eliminating Job Misery Business Breakthrough
Strength Opportunity for Growth:
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