Contributors Opinion Bold predictions for 2015 Hereâs the column I wanted Pandemic demonstrates A new year Business affords more Briefs like but not-so-bold repeats to write, just canât ... need for crisis planning a new opportunity Business People Almanac to meet local needs THE he BUSINESS usiness T T Times IMES
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The pandemic has shown Coloradans the importance small businesses play in our local and national economies. It was critical for entrepreneurs to change their business models and pivot overnight to new ways of selling their products and services. The U.S. SmallanBusiness Administration A new year almost always brings opportunity for a fresh highlights start and of entrepreneurs and renewal of the small renewed ambition tothe doresilience things better. as to they build back better from theproducts economic In business, thatbusiness usually economy boils down providing customers better crisis on by thecompetitors. pandemic. Part of the process must and services faster and at brought lower cost than Alhough beating thewhat pandemic is front and center moving include listening to customers to determine they actually need and in then our economy forward, our nation remains vulnerable to a variety meeting that need. After all, it does little good to offer the latest and greatest if of natural disasters, including wildfires, hurricanes, tornadoes, nobody actually wants what youâre selling. blizzardsthat andbelong drought. has shown that Junction up to 25 percent Just like the businesses toHistory the group, the Grand Area of businesses close disasters reopen. of Chamber of Commerce invariablythat starts outbecause the newofyear with never a reassessment All Colorado businesses should crisiswith preparedness the services and resources it provides and how welldevelop they match members thatchairman take into consideration what we learned over the last needs. Jeff Franklin,plans the new of the chamber board of directors, Frances 18 months from the what pandemic. Here arehis sixrole simple personifies this approach in describing he considers for business the coming Padilla strategies a business can use for future crises: year: listen to members, determine their needs and then meet those needs. Itâs a exposure. Know your and the role with which Franklinnis Evaluate familiar as market president of community Bank of Colorado. typesThe of disasters mosttake likely affectstructured your business. Consider your process will on atomore approach in what theproximity chamber to flood plains, wildfire areas other hazards. Of course, thetoCOVID 19 pandemic plans as the resumption of aand program aptly called Listening Business. Under the remains the first exposure issue on the list. program, business owners participate in in-depth interviews to identify barriers to n Review insurance coverage. Consult your agent to determine whether growth and other problems they encounter. yourThe coverage is sufficient. You might flood insurance. Check into new year offers a good time toneed join separate the proverbial club. business insurance, which you cover operating expenses As aninterruption advertiser or reader, what dohelps you need from the Business Times? if youâre forced to temporarily close. While business journals traditionally gather and report the relevant news to n Review your supply chain. Establish relationships with alternate vendors readers, communication isnât necessarily a one-way street. Thatâs especially true as in case your primary isnât available. Place occasional Web sites and e-mailsupplier make the dialogue more convenient thanorders ever. with them so theyâll regard you as an donât activeexist customer. Create aThey contact list fortoimportant Good publications in a vacuum. respond the needsbusiness of contractors and and vendors to usewhatâs in an needed. emergency. Keep this list offsite. advertisers readers. you Theyplan provide n Create a crisis communications plan. At the beginning of the pandemic, So what do you need? manyIsbusiness owners have contact their there additional didnât news coverage thatinformation would help for keep youemployees informed and about vendors. Establish an email/Twitter/Facebook alert system, primaryorand local business developments? Are there features that wouldkeeping be interesting secondary emailadvice addresses yourmake employees, vendors and customers. Provide useful? Is there thatfor would your jobs a little easier? updates your customers thewhat community so they in to business Itâs to equally important and to ask you donât need.know With youâre limitedstill time and in the process of rebuilding following a crisis. produce content and limited space in which to publish it, would time and space be Establish written chain betterndevoted to asomething else?of command. Let your employees know the emergency command should your business Whatâs chain good?ofWhat isnât? Whatâs needed? What close. isnât? Maintain a clear leave and sick dayknow. policy during disasters. Have a backup should your Let us Send us an e-mail. Comment onlinepayroll on theservice Business Times Web office destroyed. site at be www.thebusinesstimes.com. You could even write an old-fashioned letter to n Develop a continuity The plan should stateand when it will be activated, the editor if youâd like. Yourplan. feedback, both positive negative, is valued and identify essential business functions and staff to carry out these functions, determine will be carefully considered. which employees will beare considered essential andstaffs, identify Good publications the resultnon-essential of not only versus the efforts of their but also records and documents that mustadvertisers be securedand andreaders. accessible to perform key functions. collaborative efforts involving Like any other good business, we want to listen to our customers, find out Frances is director of the U.S. Small Business Administration Colorado what theyPadilla need and then meet those needs. district oversees agency programs Itâs and a new year. Please help us to doand so. services across the state. For more information, visit www.sba.gov. ⊠F
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As readers know, I usually Itâs many that time of year when have no problem writing whateverâs on resolutions and prognostications abound. my I also use applied hackneyed humor, My mind. favorite saying to New Yearâs slathering and honed resolutionssarcasm is in saying theyârehypocrisy basically a in my columns. Oh,to I occasionally useweek bunch of promises break the first alliteration. always use sets of three of January. And Iwhile I wonât predict a in sentences. I read somewhere threes work whole lot, I can pretty much accurately best to make a point, nail awhen few using thingsexamples that without question stress opinions and get facts open. will make the news. You willinto seethe these are Yetwell, today, Iâd use pretty, predictable: thoseâ atPrediction my own risk. one: You I wrote Theresee, willif be somethe column I wantedevent, to sort of weather write natural...disaster or n Iâd write heinous occurrence about vacuous, wherethe someone will hypocritical Alexandria be interviewed and say Ocasio-Cortez the following: (AOC) âIâve wearing an insulting, never seen anything tacky andinexpensive like that my white gownItâs to as a if this Craig Hall lifetime.â Craig Hall $30,000 person isAaPLATE required âgalaâ with vapid phrase âTax the Richâ attendee at the every news looking gang-tagged across her backside. reporting event. While I understand most Forgetting she looked can like indeed a Chick-fil-A peopleâs perspective be limited to-go (lovely twist of irony there)personal and by, orbag contained within, their own some bad fashion experiences, it is and too political much toadvice, ask to her blindness to thehistorical real worldperspective was on display consult some before for her maskless co-mingling with the verycan saying such a thing? Yes, this response group claimsevents. sheâs against while apply she to some But when it lusting comes to become exclusive weatheran and natural member. disasters, Iâm pretty the barrel the gun ofitself. sure AOC this isuses simply historyofrepeating government to not the rich, rather tax Same as it has for tax millions andbut millions of the middle and poorthe with her demands years. Moreclass important, planet made it! to tax everything thespecies. sun or take away What didnât wereunder certain Howâs every product and freedom we need, desire that for perspective? and have a right totwo: so she and her elite to a â Prediction When it comes friends control allthat us occurs rubes. Tying this to crime orcan something between COVID-19 therequired budget isattendee simply evil. humans, theand other at all Iâd discuss howisgovernment newsnreporting events the person who is firing who refuse take an says this:staff âThey weâre justtothe nicest experimental Since thesomething people, and invaccine. no way did I see federal has noNo power to like thisgovernment coming.â Exactly. one does constitutionally this to against most of the time âmandateâ when it comes individual rights and yet has upheld the neighbors and acquaintances. People should right to âchooseâ ( unconstitutionally), be surprised at what goes on from time to how thisneighborhoods, occur? I can tell youand how: time does in their towns extortion. further for an expert with peopleLook theyno know because people are than âSon of atimes Bitchâ the good.Joe And for the thatBiden they as shouldnât guy to do it.â Heâs been a bully (ask be shocked likealways with politicians, repeat Ukraine), and terrorists now he has a pulpit the and offenders and â whereâs uses it against the people. interview that says, âThis doesnât surprise Joe using for his extortion? me inWhatâs the least.â His go to: the threat of withholding â Prediction three: Something good federal money to those who will happen economically, andrefuse the to comply â be it payroll, Medicare or most government will take credit for it. The Medicaid or theismyriad federal subsidies recent example gas prices, where people from spending the trillions wepresident donât have. ask me why I wonât credit the for Iâve never met My an actual low gas prices. answerextortionist is simple: (well, maybe one on a small scale). But Iâd Government never makes the price of have to believe one who and usessimply big business and something go down takes credit leverages taxpayer for good news. Gas monies pricing isagainst subjectthe to citizenry is the lowest form. many global factors. Now there are n Iâd write abouttoour little dictator government answers addressing some of in Denver for prices going stable along with the same them to keep for Americans, tactic as we all knew he would given but ourâgovernment has none of them in his lustThe for only power and control allinthethe place. things it has inover place
SePtember 16-29, 2015 2021 JANUARY 15-28,
people healways feels wronged by throughout his long run hurt consumers. Another life. be honest, thatâs why most folks go fact To is that unemployment reaches a certain into revenge. Because getting levelpolitics: based on the economy. And whileoneâs the way throughmight government force is, forisall too government brag the number low, many, thethan onlylikely way they can get theirdid way. itâs more the government What did Pontius wash his low something to cause thatPolis number being hands health workers when â andof? notFiring in a good way.care Conversely, across thepicks stateup, who to the comply business itâsrefuse because people with his âemergencyâ orders takenotan who need to buy widgets who to were experimental I know plentywas in buying widgetsinjection. because the economy Mesa County already lost their contracting duewhoâve to natural (or unnatural, jobs as I type. Oh sure, they decided were good government caused) reasons, we enough to some do thewidgets. governorâs work in better buy The dirty government getting the numbers hethis. needed to keep the had nothing to do with emergency going.four: NowInheâs firingwith them â Prediction keeping to keepthe thegovernment numbers hedoes, needs to extend things I predict the it. And heâs abusing the overseers of âpublic government will manipulate the numbers to healthâ do it the because heâs issimply make thetoclaim economy gettinga coward. If COVID (orhard the itfluisor any to better because of how working other virus orâworking coronavirus weâve treated help all of us Americans.â Now differently) didnât sicken thissay should. you might say, âCraig, youyou, always this Iâd write Obama about Mesa County. aboutnPresident because you donât Between hospitals like him.âthe Youâre right and in a county sense. I donât commissioners, Iâmwhat deeply saddened and know the man, but I know of him and angered by their actions But his thinking, I donât like and it orinactions. him one iota. such things when oneâs placelike at the Before you happen go off, however, I didnât trough is threatened. Given how the county President Bush and his bailouts, stimulus tracks show even the and hisâoutbreaksâ abandoningand thecanât free market to save smallest of ones And in a hospital or medical the free market. I donât know him setting outside couple of contained ones either. What thea government does, and the in senior what theeconomy. impetus only thinghomes, it can just do, is hurtisthe of theseitfirings? Healthor care have Unless does nothing putworkers criminals in done the jobofand kept folks safethem, whilenothing jail instead partnering with healing them â does and did volunteering for the government willsohelp. Always look extra shifts, in the dangerous settings at it this way,working whatever government says and without thelaw it it is being doing,declared whateverheroes the name of the injection. we now fire forgoal this?of is passing,But or whatever thepeople name or Where are our commissioners? the bureaucracy it iscounty presenting to the Why havenât theretocan people, expectthey the mandated polar opposite occur. be noI firings for anyone exercising guess what Iâm saying is thattheir inalienable tooour busy perhaps itâsrights? time toAre getthey out of own searching forThereâs anotherplenty proclamation because perspective. of history theyâve runhistorical out? Where are ourout community books and research there to âleadersâ on this? Waiting begin to understand that allforofthe thisstage has and mics to be before. set up for theitDillardâs opening? happened And will again, Letâsthe face it, ifisyou giveor most elected whether topic people government. officials, bureaucrats or The appointed best recommendation is to find community emergency powers, some booksleaders or try that whole Google you canThereâs be damned an emergency will thing. a lot sure of information on the occur. since COVID worked, you can Great And Depression. The truth is it wasnât be further ensured weâllthe begovernment living undergot even a good one until some emergency of ouroflives. And involved. Thereâsthe alsorest plenty research if for one minute the when Republicans onyou thethink medieval warm period the (like allegedly have here) wonât dowith the planetwewas much warmer than today same once power back, I guess a whole lotthey lessget people (and warmer well you arenât the fact Warp Speed before manseeing was here at all). And yep,kills. Donât me killing started other on schools and people havegetbeen surprised their âmaskedâ dictates lead to only people since history wasthat first written. one conclusion âresearch they ownwill ourhelp kids.stop Maybe some alas, I canâtOtherwise, write about these all ofBut these trends. weâll be kinds things. I could advertising. sayingofweâve never seenlose anything like it in So leave it be. ourIâll lives. And not in a good way. Craig Craig Hall Hall isis owner ownerand andpublisher publisherofofthe the Business Business Times. Times. Reach Reachhim himatat424-5133 424-5133or publisher@thebusinesstimes.com. or publisher@thebusinesstimes.com. F âŠ