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MCVP IGIP & FK
Member Committee Vice-President Incoming Global Internship Programme and FK Partnership Manager
MCVP IGCDP
Member Committee Vice-President Incoming Global Community Development Programme
MCVP OGX
Member Committee Vice-President Outgoing Exchange
MCVP BD
Member Committee Vice-President Business Development
BD Manager
Business Development Manager
MCVP FIN & LEGAL
Member Committee Vice-President Finance and Legal
MCVP TM
Member Committee Vice-President Talent Management
MCVP IM and MarComm
Member Committee Vice-President Information Management and Marketing & Communication
MCVP OD and LCD
Member Committee Vice-President Organizational Development and Local Committee Development
MCP
MCVP IGIP & FK
MCVP IGCDP
MCVP OGX
MCVP BD
BD Manager
MCVP FIN & LEG
BD Manager
MCVP TM
MCVP IM & MarComm
MCVP OD & LCD
The AIESEC Way, XP and Structure AIESEC 2015 and BHAG AIESEC Global Reality, Focuses and Directions Understanding of the current Mozambican corporate, non-‐‑corporate and student market AIESEC in Mozambique LC State Exchange Programme Policies (XPP)
Team Formation and Management Planning process creation and implementation Coaching, Mentoring and Guidance Facilitation and Trainings Sales for students and organizations Conference and External events representations
The Member CommiUee’s (MC) role is to provide strategic direction for AIESEC in Mozambique and to guide the country in ways that will increase in capacity of operations in the local commiUees and the overall growth of the national entity. The MC team as a whole is generally responsible for strategy formation as well as implementation and management of plans, initiatives and learning directly working with the Local CommiUee LCVP responsible.
Self-‐‑awareness and self-‐‑confidence Research and information seeker Strategic and analytical thinking Efficiency (priority management, personal team planning, communication, delegation, multitasking) Empathy (ability to identify and understand concerns of others) Innovation and creativity in finding solutions Being able and open to learn in how to inspire and give direction to youth Accountability (acceptance of responsibility for own actions and results) Result-‐‑orientation (keeping track and focusing on outcome of actions) Resilience (Ability to cope with stress and uncertainty without giving up) Open-‐‑mindedness and adaptability (personal and cultural) Functional Expertise (personal effectiveness in one’s position and good role model, trainer and consultant to his/her teammates and functional members) Professionalism (Can maintain a disciplined and emotionally sound work ethic and good working relations with others) Enjoyment in Participation (Ability to infuse or participate in an enjoyable working environment, as well as having effective and adaptive interpersonal or relational skills with people from different backgrounds and culture) Good level of English (speak and write fluently)
Team Member focused on relationship building
Resource Creator for knowledge and information
LCs Understanding and capacity building to drive results delivery
Role model in behaviors and example for LCs Action and results oriented
Fast and independent learner
Daring in facing challenges overcoming without fear
Define the vision of AIESEC in Mozambique Define strategies to achieve it MC Planning and Review Define strategies to boost LCs performance and guarantee the results delivery Implement national MC and Portfolio strategies Track AIESEC in Mozambique’s performance Make sure that MC strategies are in accordance to the international strategies Capitalize on international opportunities.
AIESEC Mozambique external events and local events representation International Communication, contact with AIESEC International and other countries International events representation Partnership Management MC Meetings and team days preparation and participation MC succession and transition planning and delivery MC Member, Manager, NST, LCVP, NSB and CEEDer Management Office and House Management Conference Facilitation EXPA portfolio management Functional team management and coaching
National Exchange Management
² Manage National IGIP exchange partners; ² Increase the Exchange results on the MC Level. ² Responsible for the numerical goal achievement and growth of the IGIP products; ² Responsible for the quality goal achievement and growth of the IGIP products; ² IGIP program development and product packaging; ² Create and drive behaviors through a National Sales Development Program; ² Manage International exchange partnerships; ² Responsible for standards and satisfaction;
Strategic Development and Management of ICIP Processes
² Review and simplify all existing processes in order to increase results and account management; ² Provide insight into national trends and market, supply and demand analysis; ² Improve the delivery of the trainees experience and track exchange program policies and quality control; ² Collect and design the functional knowledge strategy; ² Analyze and develop strategic cooperation and networks to increase IGIP results; ² Fortify the synergy with MCVP BD for companies for corporate sector approach; ² Guarantee that the LCVP IGIP are implementing the improved strategy to deliver IGIP results; ² Search for different sales strategies in the network and adapt to the Mozambican reality.
Local Committee Support:
² Work with LCVPs IGIP in segmentation, targeting, and product packaging for exchange; ² Education and training of the LCVP IGIP in national product; ² Supply & Demand management to support and educate the LCs providing functional coaching for LCVPs; ² Improve and guarantee empowerment for LC sales capacity and account management; ² Define LC’s development strategy and implement it; ² Support OD in LC’s development strategy
FK Manager:
² Manage the FK Partnership fulfilling all the needed deadlines, activities and documents; ² Fortify the Synergy with OGX maintaining the high level of satisfaction from partnership ² Participate in all needed conferences
Absolute and relative growth of IGIP overall entity performance Absolute and relative growth of IGIP in all the LCs performance % quality standards fulfilled Growth of % of promoters Growth of in the IGIP NPS
National Exchange Management
Local Committee Support:
Strategic Development and Management of ICIP Processes
Juventude Milénio Seminar:
² Manage National IGCDP exchange partners; ² Increase the Exchange results on the MC Level. ² Responsible for the numerical goal achievement and growth of the IGCDP products; ² Responsible for the quality goal achievement and growth of the IGCDP products; ² IGCDP program development and product packaging; ² Create and drive behaviors through a National Sales Development Program; ² Manage International exchange partnerships; ² Responsible for standards and satisfaction;
² Work with LCVPs IGCDP in segmentation, targeting, and product packaging for exchange; ² Education and training of the LCVP IGCDP in national delivery strategies; ² Supply & Demand management to support and educate the LCs providing functional coaching for LCVPs; ² Drive Customer Experience behavior for LC level following up on the standards and satisfaction; ² Define LC’s development strategy and implement it; ² Support OD in LC’s growth development strategy.
² Review and simplify all existing processes in order to increase ² Manage and realize the Juventude Milénio Seminar with success; results and account management; ² Provide insight into program impact in long term perspective; ² Guarantee the showcasing of impact in mass media; ² Generate results from the event. ² Improve the delivery of the trainees experience and track exchange program policies and quality control; ² Collect and design the functional knowledge strategy; ² Analyze and develop strategic cooperation and networks to Absolute and relative growth of IGCDP overall entity performance increase IGCDP results; Absolute and relative growth of IGCDP in all the LCs performance ² Fortify the synergy with MCVP BD for organizations for non-‐‑ % quality standards fulfilled corporate and embassies sector approach; Growth of % of promoters ² Guarantee that the LCVP IGCDP are implementing the Growth of in the IGCDP NPS improved strategy to boost ICDP results; Absolute and relative growth of IGCDP in off-‐‑peak on LCs ² Search for different delivery strategies in the network and adapt performance to the Mozambican reality; ² Propose and implement a 5 Year impact plan for the program based on Juventude Milénio.
National OGIP Exchange Management
National OGCDP Exchange Management
Strategic Development and Management of OGX Processes
Local Committee Support:
² Responsible for the numerical goal achievement and growth of ² Responsible for the numerical and quality goal achievement and the OGIP products; growth of the OCDP products and responsible for standards ² Responsible for the quality goal achievement and growth of the and satisfaction; OGIP products and responsible for standards and satisfaction; ² Guarantee customized GCDP products based on the ² Guarantee customized GIP products based on the Mozambican Mozambican student market, aligned with global brands at the student market, aligned with global brands at the national level national level ² Create and drive behaviors through a National Initiatives to ² Create and drive behaviors through a National Initiatives to increase OGIP results and Manage International partnerships; increase OGCDP results and Manage International partnerships;
² Review and simplify all existing processes in order to increase ² Work with LCVPs OGCDP in recruitment for exchange; results and OGIP and OGCDP EPs relationship management; ² Education and training of the LCVP OGCDP in national ² Improve the recruitment processes of the EPs and the recruitment and delivery strategies; experience of the OGIP and OGCDP EPs during the exchange ² Partnership management support for the LCs providing experience, track exchange program policies and quality functional coaching for LCVPs; control; ² Define LC’s development strategy and implement it; ² Collect and design the functional knowledge strategy; ² Support OD in LC’s growth development strategy. ² Analyze and develop strategic cooperation and networks to increase OGIP and OGCDP results; ² Fortify the synergy with MCVP BD for organizations for OGIP Absolute and relative growth of OGCDP and OGIP overall entity performance corporate sector approach and OGCDP Universities sector Absolute and relative growth of OGCDP and OGIP in all the LCs performance approach; % quality standards fulfilled ² Guarantee that the LCVP OGIP and OGCDP are implementing Growth of % of promoters the improved strategy to boost OGIP and OGCDP results; Growth of in the OGCDP and OGIP NPS ² Search for different raise, match and delivery strategies in the Growth in conversion from Raise to Realize of OGCDP and OGIP Absolute and relative growth of OGCDP and OGIP in off-‐‑peak on LCs performance network and adapt to the Mozambican reality; ² Fortify the synergy with the FK Manager for selecting and sending the EPs.
Strategic sales and partnerships creation
National Exchange Partners Management
² AUracting and raise new national partnerships and CRM Mgt. ² Exchange Partners product development with MCVP IGIP and ² Raise iGIP National TN Takers; IGCDP; ² Guarantee customized GIP products based on the Mozambican ² Brand AIESEC projects among the external network; student market, aligned with global brands at the national level ² Create and drive behaviors through a National Initiatives to ² Evolve and strengthen relationships with our current national increase results from LCs and Manage International partners partnerships; ² Regular contact with national partner to ensure satisfaction and ² Strong cooperation with other MC VPs to ensure external to present opportunities for partnership expansion; representation of AIESEC at diverse events and initiatives
Product Designing, Packaging and Development
Local Committee Support: ² Review the current products for beUer sales and servicing ² Product design together with the other functional MC VPs & ² Work with LCVPs IGIP ER in events and projects for partners; ² Develop and implement local partnership in LCs; Managers ² Understand the companies we want to partner with and are ² Educate and Support LCs in follow-‐‑up of partnerships; ² Guarantee sustainability of partnerships in local level; aligned with our values ² Design partnership proposals and pricing models for different ² Define LC’s development strategy and implement it; ² Support OD in LC’s growth development strategy. stakeholders and products Partnership Servicing and Development
² Responsible for national partnerships service and development ² Regulation and process designing for the delivery of national partnerships ² Ensure clear communication the LCs
Number of New Partnerships Raised Number of Partnerships Re-‐‑Raised Number of Partnerships Upscaled National Projects Management Number of TNs realized coming from partnerships/total realized ² Responsible for creating and manage our Corporate National % of partners retained Events: Partners Breakfast, Mozambique Youth to Business, Total income revenue generated Partnership Launches, etc; ² Ensure that the national products are sold, media worthy and sustainable
Sales and partnerships creation
National Exchange Partners Management
² Raise new national partnerships; ² Exchange Partners product development with MCVP BD; ² Raise IGIP National TN Takers; ² Brand AIESEC projects among the external network; ² Evolve and strengthen relationships with our current national ² Strong cooperation with other MCVPs to ensure external partners representation of AIESEC at diverse events and initiatives ² Regular contact with national partner to ensure satisfaction and to present opportunities for partnership expansion;
Product Packaging and Development
Local Committee Support:
² Work with the MCVP BD to any needed task regarding capacity building for LCVPs IGIP ER in events and projects for partners; ² Review the current products for beUer sales and servicing ² Support the MCVP BD in local partnership in LCs; ² Product design together with the MCVP ² Understand the companies we want to partner with and are ² Support on LC Education on Sales and Partnership follow-‐‑up Support the MCVP BD in the development strategy and aligned with our values ² Design partnership proposals and pricing models for different implement it; ² Support OD in LC’s growth development strategy. stakeholders and products
Partnership Servicing and Development
² Responsible for national partnerships service and development ² Delivery of national partnerships
Number of New Partnerships Raised Number of Partnerships Re-‐‑Raised National Projects Management Number of Partnerships Upscale ² Responsible for manage our Corporate and Exchange National Number of TNs realized coming from partnerships/total realized Events sales % of partners retained ² Ensure that the national projects are easily sold, media worthy Total income revenue generated and sustainable
National Financial Management
² Create, develop and track the national financial model ² Enhancement of national financial processes ² Ensure a reliable system of internal control is in place to adequately safeguard the entity’s assets ² Development and tracking a national budget ² Contract, receipt and invoice management ² Funds management ² Elaborate Financial National Reports
National Support on Logistic Managements
² Fortify the synergy with TM and OD to manage our internal National Conferences: LeadCo, National Sprint Days (NSD), Transition Conference, Mozambique Leadership Conference (MozLDS), Train the Trainers (TtT), etc. ² Fortify the synergy with BD to manage our Corporate National Events: Partners Breakfast, Mozambique Youth to Business, Partnership Launches, etc; ² Fortify the synergy with exchange areas (IGIP, OGX and IGCDP) to manage our exchange national events: Juventude National Legal Management Milénio Seminar and others. ² Ensure the LCs Logistics Education Cycle and Structure ² Develop, track and implement the national compendium ² Coordinates and communicates with the MC External Audit for ² Support OD in LC’s growth development strategy legality management to get the Non qualified audit ² Maintain the legal stratus of AIESEC Mozambique
Local Committee Support:
² Coaches LC financial, logistic and legal management ² Coaches and oversees financial management of national and/or Internal Legal Management regional conferences and educate the LCs Financial Cycle ² Synergy with the MCP and PAG on national legislation ² Synergy with the MCP on Fiscal Council and Internal Auditor ² Support OD in LC’s growth development strategy and SONA tracking management ² Develops and tracks the local compendium ² Follow-up on LCs on fulfilling the membership criteria's
National Financial Investment
² Development of national financial investment strategies ² Ensure proper delivery of financial strategies ² Elaborate ROI analysis
Quality of annual financial reports with a positive opinion from the external BoA Nº of months of reserve Achievement of the annual national budget Achievement of the annual LCs budget Unqualified external audit
Product Development
National Education Cycle and Alumni Management
² Develop the Jovens Talentos product and brand ² Guarantee that the National Education Cycle is according with ² Create and develop the LEAD program evolution, connected the needs and develops the membership of the entity with the with the needs of the organization and Mozambican youth GLE – such as NEC and National Conferences. ² Ensure the development of our members and leaders supported ² Fortify the synergy with OD to manage our internal National by external stakeholders, such as alumni, companies, learning Conferences: LeadCo, National Sprint Days (NSD), Transition partners and others Conference, Mozambique Leadership Conference (MozLDS), ² Delivery of the needed processes connected to these programs Train the Trainers (TtT), etc. ² Create and Manage a national education cycle for leaders National HR Management & Development development. ² Develop and manage empowerment and training programs for ² Ensure proper national induction plan implementation ² Cooperate with the MCP in the creation of strategies for EBs and TLs with external support ² Develop Talent Management processes in recruitment, Alumni involvement selection, induction and evolution to ensure HR capacity for ² Develop of a plan to ensure Alumni capitalization towards organizational development partnership leads and media showcasing ² Ensure the membership and leadership pipeline in different Local Committee Support: levels of the organization ² Work with LCVPs TM in recruitment, induction, allocation, ² Ensure AIESEC is developing change-‐‑agents according to the retention and upscale of membership; Leadership Development Model and the Mozambican society ² Education and training of the LCVP TM in national strategies; needs ² Drive Customer Experience behavior for LC level following ² Promote International opportunities and outline its benefits to up on the standards and satisfaction for TM; our membership ² Guarantee the implementation of an HR Plan on LC level; ² Teach members on how to use the International network to ² Support OD in LC’s growth development strategy. improve the quality of all processes performed in AIESEC in Mozambique ² Responsible for Team Minimums and Principles tracking Number of TMP/TLP experiences Efficiency rates ² Educate LCVP TMs on proper membership planning and % team minimums fulfillment Up scaling Rate Retention Rate implementation of their HR plan according with the TMP/TLP satisfaction scores International Directions
Branding and Marketing
² Define and implement the National Marketing Strategy ² Identify, utilize and manage key channels for AIESEC general branding ² Generate strategies that tackle the brand positioning among our stakeholders ² Ensure the proper usage of the National Brands and alignment ² Conduct brand/product audit and development
Media and Information Systems Management
Public Relations and National Support on Promotion and Brand Management
² Fortify the synergy with TM and OD to manage our internal National Conferences, LEAD and Member Recruitment; ² Fortify the synergy with BD to manage our Corporate National Events, Products and Proposals preparation; ² Fortify the synergy with exchange areas (IGIP, OGX and IGCDP) to manage our exchange national events and products; ² Ensure the LCs Marketing and Branding Education Cycle and Materials ² Content for media approach ² Manage National & Local Media content ² Manage the contact between AIESEC and Media channels
² Create Content for media approach ² Manage National & Local Media content ² Manage the contact between AIESEC and Media channels ² Design and implement information systems that will improve the processes at both local and national levels ² Ensure maintenance and correct use of information Local Committee Support: management systems at national and local level ² Coach the LCVPs Marketing in public relations and alliances; ² Deliver training to members for information management tools ² Education of the LCVP MKT in national strategies and brand; ² Create guidelines for use and communication of information at ² Define LC’s development strategy and implement it; national and local level ² Support OD in LC’s growth development strategy. ² Ensure each LC has frameworks in place to improve their ² Guarantee the implementation of an MKT Plan on LC level; information management systems ² Manage National e-‐‑mail accounts ² Manage and Maintain National Website and Online media content # of sign-‐‑ups # of applies ² EXPA Management and education % of social media growth % of media appearances # of traffic generated to the website # of traffic generated to the online platfs. % of quality experiences showcased # of alliances established % of presences or participations in events
Branding and Marketing
² Define and implement the National Marketing Strategy ² Identify, utilize and manage key channels for AIESEC general branding ² Generate strategies that tackle the brand positioning among our stakeholders ² Ensure the proper usage of the National Brands and alignment ² Conduct brand/product audit and development
Media and Information Systems Management
Public Relations and National Support on Promotion and Brand Management
² Fortify the synergy with TM and OD to manage our internal National Conferences, LEAD and Member Recruitment; ² Fortify the synergy with BD to manage our Corporate National Events, Products and Proposals preparation; ² Fortify the synergy with exchange areas (IGIP, OGX and IGCDP) to manage our exchange national events and products; ² Ensure the LCs Marketing and Branding Education Cycle and Materials ² Content for media approach ² Manage National & Local Media content ² Manage the contact between AIESEC and Media channels
² Create Content for media approach ² Manage National & Local Media content ² Manage the contact between AIESEC and Media channels ² Design and implement information systems that will improve the processes at both local and national levels ² Ensure maintenance and correct use of information Local Committee Support: management systems at national and local level ² Coach the LCVPs Marketing in public relations and alliances; ² Deliver training to members for information management tools ² Education of the LCVP MKT in national strategies and brand; ² Create guidelines for use and communication of information at ² Define LC’s development strategy and implement it; national and local level ² Support OD in LC’s growth development strategy. ² Ensure each LC has frameworks in place to improve their ² Guarantee the implementation of an MKT Plan on LC level; information management systems ² Manage National e-‐‑mail accounts ² Manage and Maintain National Website and Online media content # of sign-‐‑ups # of applies ² EXPA Management and education % of social media growth % of media appearances # of traffic generated to the website # of traffic generated to the online platfs. % of quality experiences showcased # of alliances established % of presences or participations in events
LC Development
² Innovate and operate growth and clustering model ² Create Reward & Recognition system at a National level ² Measuring current state of entities in order to find opportunity points ² Responsible for creating and developing the OD Growth Model with the MC team ² Responsible for the implementation and tracking of the OD Growth model ² Create transition model and ensure its implementation with the transition conference ² Manage LC planning education and team days together with the LCPs and Coaches to make sure that the LC needs are addressed; ² Manage LC and MC conferences content is according with the entity needs in growth ² Define consultancy and organizational culture strategies ² Define LC Clustering growth
Operations Management
Expansions Management
² Guarantee the growth of expansions in results achievement ² Responsible for the creation of the Expansions Plan and growth plan ² Final responsible for the implementation of the Expansions Plan ² Creating report and evaluation of Expansion progress, growth, and problems together with complete analysis of relevant factors affecting the growth ² Manage University Relations at the National Level with OGX
Organizational analysis
² Collecting and reporting health indicators through reports such as SONA, Quarterly Reports, etc. ² Define strategies and action plans according with the report results ² Performance and Organizational Health Evaluation of all LCs ² Guarantee the implementation of an MKT Plan on LC level; ² Guide the creation process of AIESEC 2020 ² Manage the MC’s long term plan development ² Manage conferences content according with org. needs
² Work with the Operations team to achieve National Goals ² Create the operations report for follow up ² Coordinate MC coaching strategies ² Train MC Coaches towards results achievement # of sustainable LC’s ² Create an information management strategy to ensure that the # of LC’s with full membership coordination of LCs-‐‑ »coaches-‐‑»OD/LCD-‐‑»coaches-‐‑»LCs works. % growth in all MoS ² Manage CEEDer opportunities to boost exchange # of expansions started ² Develop continuous knowledge management process to ensure % of LCs that fulfill the SONA on time proper capture of learning of GCPs and files across the LC’s;