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Registration and Payment Information
How to Register
• Online: visit rchealthplex.com
• Mobile app: RC Healthplex
• By phone: (630) 978-6280
• In person: 1900 Ogden Ave., Aurora, IL
How to Pay
We accept Visa, Mastercard, Discover and American Express for online, mobile app, phone and front desk registrations. At the front desk we also accept cash and checks made payable to RUSH Copley Healthplex.
Course Confirmation by Email
You will receive an email confirmation of your registration which may also be viewed in your online account.
Wait Lists
Wait lists will be created when a class or session becomes full. If a spot should become available you will be contacted by phone or email.
Cancellations and Make-Ups
If the Healthplex needs to cancel a class or lesson you will be notified by phone or email. Please make sure we have the correct contact information on your account. Whenever possible, should the Healthplex cancel a class, we will offer a make-up class or lesson.
Refunds/Credits
Refund requests may be made by contacting the Business Office, Monday – Friday, 9 a.m. to 5 p.m., at (630) 978-6739 or by email at RCMC_RCH_Business_Office@rush.edu.
Refunds require 72 hours notification prior to the start of the session to receive a full refund. If the request is less than 72 hours, credits will be issued for the classes/lessons/sessions remaining. If the program is half over, no refunds or credits will be issued. One-day classes (pickleball, massage, personal training, court reservations, etc.) require 24 hours notice. If less than 24 hours notice, a refund or credit will not be issued. Should a full session or program be cancelled by the Healthplex, a refund will be issued.
Medical Refunds
Refunds for medical reasons must be accompanied by a physician note explaining the reason for withdrawal. Submissions after 10 days of the missed class will not be considered. Qualified medical refunds will receive the full amount of the classes/lessons/sessions missed.
Waivers of Liability
To participate in our programming, you will be asked to sign a waiver releasing RUSH Copley Healthplex of any and all liability.
Photo/Video Policy
Please be advised that by registering for a program or class, participating in an activity, attending an event, or using our facility and property you authorize the Healthplex to use these photos and video footage for promotional purposes in Healthplex publications, advertising, marketing materials, brochures, event flyers, social media (including but not limited to Facebook, YouTube, Instagram, Twitter and other social media sites). No additional prior notice or permission is necessary. No compensation will be paid to anyone in these photos/videos. All photos/videos are property of the Healthplex.
Membership
Whether you are an individual or a family looking to join the club, RUSH Copley Healthplex offers different membership options to fit your lifestyle. Whichever option you choose, your all-access membership includes:
• More than 75 land and aquatic group fitness classes
• State-of-the-art fitness equipment
• 25-yard lap pool and warm therapy pool
• 1/5-mile indoor running track
• Kids Active Club
• Adult and family locker rooms
• Sauna, steam room, whirlpool and cold plunge
• Basketball courts
• 8 DecoTurf indoor tennis courts
• 8 indoor Pickleball courts
• 4 Har-Tru clay outdoor tennis courts
• 8 Har-Tru clay outdoor Pickleball courts
• Rock climbing wall
• InBody – Body Composition Assessment
• Opportunity to bring a guest (fee applies)
All-Access Membership
• Receive one month free. Prepay for 12 months and receive your 13th month free.
• Enrollment fees apply. For current enrollment fees contact a membership representative.
• One individual adult add-on per household.
Individual (16 and older)
Individual add-on (same household)
Dependent (16 to 22 years)
Child add-on (3 to 15 years)
Additional Child add-on (3 to 15 years)
Tennis Only Membership
Adult Junior (17 and under) Annual Prepaid Month to Month 4 HEALTHPLEX PROGRAM GUIDE • SUMMER 2023
• Enrollment fees apply. For current enrollment fees contact a membership representative.