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Avaya 3308 Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam

Version: DEMO

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Version: 7.1 Question 1 You are playing back a contact in the interactons applicaton under contacts. The audio is playing fnee but you have no screen replay. You have confrmed that the screen has recordede and is replayable from the Avaya Contact Recorder (ACR). What is causing this problem? A. ThePlayBackInstallaton applicaton has not been installed on your computer. B. Your role does not allow you to replay screen. C. You are logged in a wsuperuser. D. Your preferences is not set to display screen for contacts replay.

Aoswern D Question 2 Where are Avaya Contact Recorder (ACR) alarms logged? A. In the Tomcat logs B. in the acr logs C. in the usage report logs D. in the var logs

Aoswern D Explanatonn Referencen htpn::downloads.avaya.com:css:PP:documents:111115157

Question 3 Using a new computere you are trying to log into the Enterprise Manager for the Applicaton Server. Enterprise Manager is accessible from your old PC. When navigatng to htpn::/frameworkserver/n5111:wfoe Internet Explorer closes with no error. What is causing this problem? A. You are using Internet Explorer P B. You are using the wrong URL C. You don’t have network connectvity to the Applicaton Server. D. You have the pop-up blocker turned on.

Aoswern C Question 4

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You are in the process of creatng a new supervisor on the Framework server. You have created the user proflee but when you try and assign access rightse the “Edit Access Rights/ buton is greyed out. What is causing this problem? A. You have not created a valid profle. B. You have not created the user name and password. C. You have not created the profle as a supervisor. D. You have not assigned a user to a group.

Aoswern D Question 5 To check the CPU utliiaton of the Avaya Contact Recorder (ACR) servere which two items could you use? (Choose two.) A. the Windows 211P Resource Monitor B. the Linux top command C. the CPU utliiaton page in the ACR web client D. the Linux var logs

Aoswern A,D Question 6 A customer cannot connect to the Avaya Contact Recorder (ACR) server web client. Which log should you check? A. the Tomcat Logs B. the Catalina logs C. the usage report logs D. the var logs

Aoswern A Question 7 The technician has just restarted the WFO_Producton_Domain Producton Server service on the Applicaton servere and is now having problems logging into the web portal. What should be checked frst? A. that the security setngs on Internet Explorer allows access to multple servers B. that the network connectvity to the server is actve C. that the beasvcX64.exe process has run up to about 1.44 GB of memory usage D. that there is no connecton via wif

Aoswern B

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