Questions And Answers PDF
Cisco 820-427 Building Business Specialist Skills (BTBBSS)
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Question: 1 DRAG DROP
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Question: 2 DRAG DROP
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Question: 3 DRAG DROP
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Question: 4 What two statements correctly describe vision or mission? (Choose two.) A. A mission is a statement of the purpose of a company. B. A vision is what a company wants to become in the mid-term or long-term future. C. A vision describes actons the organizaton will take to achieve specifc goals. D. A mission identfes the company's planned investments to increase revenue. E. A vision is only used by for-proft companies. F. A mission is only used by public sector organizatons.
Answer: A,B Question: 5 What two statements are true about Key Performance Indicators (KPIs)? (Choose two.) A. A KPI is a quantfable metric of the performance of essental operatons and/or processes in an organizaton. B. A KPI provides the focal point for identfying how much risk a company can take in trying to avoid government fnes. C. A KPI could refect the performance of Service Providers in achieving their goals and objectves. D. KPIs are based on judgment, and therefore should be used carefully when defning the value of a technology soluton.
Answer: A,C Question: 6 Which is a critcal frst step when thinking about how to communicate technical content to a senior business manager? A. Identfy a person on her staf who can explain details. B. Listen to the customer to understand her KPIs. C. Plan out your message to explain potental optons. D. Draf a high level message using language pulled from the top IT vendors.
Answer: B Question: 7 Your company wants to increase sales by selling in new countries and by getng more repeat orders and revenue from current customers. What is one technique that can help to communicate how technology solutons can improve business outcomes? A. Prepare a detailed cause and efect model. B. Benchmark diferent technology solutons to identfy the best mix of hardware and sofware. C. Prepare a visual diagram showing the current business operaton and possible future scenarios with diferent technology solutons in place. D. Create a document that has a summary of current problems followed by detailed descriptons of
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technology features that reduce operatng costs.
Answer: C
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