Management Skills Training Course for Supervisors – March 28-29, 2012

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NJAES Office of Continuing Professional Education Rutgers, The State University of New Jersey 102 Ryders Lane New Brunswick, NJ 08901-8519 Ph: 732.932.9271 Fax: 732.932.8726 Email: ocpe@njaes.rutgers.edu Web: www.cpe.rutgers.edu

[ ] $430 (multiple registrations)

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We will never sell, rent or exchange your contact information with a 3rd party. To unsubscribe and be removed from our list, contact us at ocpe@njaes.rutgers.edu or by fax 732.932.1187 or phone 732.932.9271.

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PAID New Brunswick, NJ Permit No. 153

[ ] $227.50 NJ licensed water operators (T, W, & VSWS only

[ ] $455

Management Skills for Supervisors Mar. 28 & 29, 2012 Course code: EO0103CB12

Nonprofit Organization US Postage

New Jersey Agricultural Experiment Station

March 28 & 29, 2012

Management Skills for Supervisors

Management Skills Pyramid

Office of Continuing Professional Education


Management Skills for Supervisors March 28 & 29, 2012

Day 1: 8:30am - 3:15 pm

www.cpe.rutgers.edu

Day 2: 8:15 am - 3:00 pm

Managing employees effectively is a challenging and rewarding process which starts with a clear understanding of how our behaviors influence workplace environments. Knowing yourself and the strengths you bring to work is a great place to start to improve your managerial skill set. In this highly popular course, you will explore the essential characteristics of respected leaders and how they create and sustain productive organizations. Do your employees clearly understand what is expected of them? Are they treated fairly and consistently? Is there open and honest communication? Do employees participate in decisions that affect their work? Are there opportunities for them to improve their own skills? These are important questions to consider as a supervisor. Through small group discussions and entertaining interactive exercises, you will develop a better understanding of what you can do to improve your work group’s effectiveness. In addition, you will acquire new “people” skills to more successfully manage the everyday challenges in your workplace. Instructors

Edward V. Lipman Jr., Director of the NJAES Office of Continuing Professional Education, has over 33 years of experience both teaching and managing.

Terry Tomsky has been a popular instructor of State Operator Training Center short courses for over 28 years. Terry draws from a broad base of experiences and materials to create the optimal learning environment. Unless otherwise specified, continental breakfast and lunch are included in your registration fee(s).

CREDIT INFORMATION • 12 TCHs for NJ water and wastewater operators • 6 Management for Certified Public Works Manager • Participants who complete this education program will be awarded 10.50 NJ Pubic Health Continuing Education Contact Hours (CEs).

The TCH cycle ends September 20, 2012... Will you be ready? Here at OCPE we are planning a full slate of programs with some new, interesting offerings for Summer 2012 - to help you earn the credits you need before the deadline. Watch our website www.cpe.rutgers.edu for details in the upcoming months. FOUR CONVENIENT WAYS TO REGISTER

Phone: 732.932.9271, M-F 8:00 AM - 4:30 PM. Please have your Visa, Mastercard or AMEX number ready.

Fax: 732.932.8726, 24 Hours. Please include credit card information or copy of your check, money order or purchase order with your fax.

Mail: Registration Desk, NJAES Office of Continuing Professional Education, Rutgers University, 102 Ryders Lane, New Brunswick, NJ 08901-8519. Please make check payable to: Rutgers University

 Web: www.cpe.rutgers.edu Payment Policy - All students must have prearranged for payment to be admitted to the class (purchase order, check, VISA, Mastercard, American Express or money order). Refunds - You may withdraw from this course with a full refund (minus a $50 processing fee) provided our office is notified at least three (3) full working days prior to the start of the course. Beyond that time, registrants may be responsible for the full registration fee. Substitutions are welcomed.


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