Your Rykneld Newsletter Edition 37 October 2016

Your Rykneld R Y K N E L D

H O M E S

R E S I D E N T S

M A G A Z I N E

37TH EDITION • OCTOBER 2016

Community Spirit Awards See page 9

What you said about us See page 13

How are we doing?

See page 18

We want to hear from you!

See page 20

Newsbrief

Welcome Welcome to the new look edition of our customer magazine Your Rykneld.

Next year Rykneld Homes will be 10 years old so we decided it’s the perfect time to give the magazine a makeover ready for a very special year for us!

Not only have we given the magazine a new look and feel, we’ve also given it a new name.

We asked our involved customer groups for some ideas about a new title and our Scrutiny Panel came up with Your Rykneld. They chose the name because they wanted everyone to feel that the magazine was for and about them.

We also asked our customers what kind of articles they would like to see appear in future and the response was definitely more about what our customers and residents are up to and more about what is happening in local communities.

In this edition, we have taken on board your comments and included features about everything from an unusual customer garden to the fantastic work of local groups in the district.

New homes for our district See page 15

New benches in Pilsley

Contents 4

North Wingfield - The go ahead has now been given for a £5million scheme to build 50 new homes in North Wingfield with work expected to start by the end of the year. We will be replacing 48 houses on part of the Alma estate with a mixture of bungalows and family homes on nearby land.

This is part of the Council’s and Rykneld’s long term regeneration plans for non-traditionally built homes in our district.

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Rent change plans Check out if you might be affected by Government changes to rent levels.

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Twitter and Tweet!

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Keep up to date with Rykneld Homes and follow us on Twitter

Thank you!

Surprise garden!

Be inspired by a garden with a difference in Grassmoor

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If you are aged 11 - 19-years old and would like to join our Community Improvers group please contact our Community Involvement Team on 01246 217670. For more information visit our Get Involved section at www.rykneldhomes.org.uk

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What’s not changed?

Your Rykneld will still be an important source of information about the services offered by us and how government changes to housing might affect you and your family.

Share your thoughts If you’d like to be part of the next issue, if you have a story to tell or have ideas for articles you would like to see included in future, then we’d like to hear from you.

Get in touch by phone, email, our website or Twitter: 01246 217670 communications@rykneldhomes.org.uk www.rykneldhomes.org.uk/contact-us/ Twitter@Rykneld_Homes

Our young Community Improvers Group helped out at the Grassmoor summer gala, where we held healthy eating sessions – including making a fruit salad with water melons!

14 Our tent at Eckington Fair was a big hit with pot painters and budding gardeners.

Working with you How we have helped local communities make wishes come true.

Thank you

Out and about this summer

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Thanks to all the members of our Scrutiny Panel, Customer Improvement Groups and Community Improvers Group who have been involved in helping us to launch our new magazine.

Our staff were out and about this summer supporting local fairs and galas across the district.

The Rykneld Homes tent pitched in Wingerworth, Renishaw, Eckington, Grassmoor and Mickley. It was great to meet and chat with our customers and offer our younger visitors the chance to paint a pot and plant some seeds!

Thanks to everyone who returned their Annual Tenant Satisfaction Survey. Anyone who returned the form was automatically entered into a prize draw to win £250 in shopping vouchers. Our winner was Steven Bell from Clay Cross. The winner was drawn by Godfrey Kerry, Chair of our Scrutiny Panel (pictured below).

We are now busy analysing your responses to our questions about the services we provide and we will let you know the outcome in a future edition of Your Rykneld.

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COMMUNITY SPIRIT AWARDS

COMMUNITY SPIRIT AWARDS

Nominating someone Category – please tick which category Good Neighbour

Community Spirit Awards 2016

Community Group Your details Name Address

Community Spirit Awards 2016

Telephone

Email

The search is on!

Person/group you are nominating Name Address

e’re proud to be launching our new Community Spirit and Good Neighbour Awards for 2016 and showcasing the fantastic care and kindness in our district.

The Awards recognise and reward the neighbourly and community spirit that exists on our streets, estates and neighbourhoods.

We want to say our thank you to all the people who make our district a better place to live – all the community and activity groups, the sports organisations and individuals who go the extra mile to help others.

At Rykneld Homes we work hard to provide first class services and create communities where people feel secure and want to live – but we recognise we couldn’t do it without you and all our unsung heroes and heroines who make such a difference.

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Here’s your chance to nominate an individual, or a group, who you think deserves recognition whether it’s for their kindness or willingness to help others or just because they are always there if you need them.

We are asking you to nominate a good neighbour, or a group that makes you feel good about where you live. The winners of each category will receive a prize of £150 in shopping vouchers.

Good Neighbour - For those who help others and do the little things that make such a difference to someone.

Community Group – for those who work to make things better for the local community.

How to enter: Nominating someone for an award couldn’t be easier!

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Telephone

Complete the nomination form in this magazine Visit www.rykneldhomes.org.uk and visit the Get Involved section Visit any of our Area Housing Offices and pick up a nomination form.

Email

Reasons you are nominating this person or group Please go on to another sheet of paper if necessary.

Don’t forget every person who makes a nomination will be entered into a prize draw for £25 in shopping vouchers!

Closing date: 18 November 2016

Send your nomination form to: rykneld Homes, Community Involvement team, Pioneer House, Mill Lane, Wingerworth, Chesterfield S42 6NG.

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2015 Good Neighbour Award finalist, Stuart Brown.

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WE WANT TO HEAR FROM YOU

MONEY MATTERS

It’s never too late to ask for help f you’re struggling with debt, don’t suffer alone – there are people out there who can help.

call in at their offices at 4-6 Soresby Street, Chesterfield S40 1JN.

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Pay to Stay The government plans to charge more rent for customers with household incomes above £31,000 a year - will this affect you? hanges to the amount of rent paid by Council tenants with higher incomes are planned to be introduced by the government.

The change is known as “Pay to Stay”, and is expected to start in April 2017.

Under the scheme tenants with household incomes above £31,000 a year will be required to pay market or near market rent for their accommodation which will be higher than the rent charged by the Council.

The "taxable income" of the two highest household member incomes will be counted. The household income means tenants, joint tenants, their spouses, partners and civil partners.

Any household with an income above £31,000 will be charged an additional rent. For each £1,000 extra in household income, this means your rent will increase by £3.13 a week - that is, £12.50 a month or £150 a year.

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Councils will be required to charge a full market rent to any tenant who fails to provide details of their household income.

We will have to give any extra rent we collect from Pay to Stay to the government. We will not be able to invest it in improving your home or building new housing.

The government has published a briefing paper which gives some indication how Pay to Stay is likely to work: n

If you get Housing Benefit or Universal Credit, you will not be affected by Pay to Stay n Household income means the income of tenants or joint tenants and their spouses and partners – if you have other people living in your home (for example, adult children), their income will not count towards the £31,000 limit n The government has said that Child Benefit, Disability Living Allowance and Tax Credits will

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not count as part of your household income for Pay to Stay n

The government is considering how to take changing income into account, for example if your spouse or partner dies, or if you lose your job n If you do not tell us about your household income, we may have to charge you rent at or close to the level you would pay if you rented from a private landlord. If this happens, we will only be able to set your rent to the correct amount once you give us your household income details n The government is unlikely to exempt pension age people from Pay to Stay. However it has said that it is thinking about how to treat some types of pension income under Pay to Stay.

We will update you with more information as soon as we have more definite details about how Pay to Stay will work.

Rykneld Homes has a dedicated team of staff who can offer advice and support. You can contact our Financial Inclusion Team on 01246 217670. n You can also seek free, independent and confidential advice from the North East Derbyshire Citizen’s Advice Bureau who can be contacted on 0300 456 8437. n For a safe place to save and borrow Rykneld Homes recommends Chesterfield and North East Derbyshire Credit Union. For more information about them visit their website at www.cnedcu.co.uk or telephone them on 01246 278833 or

Money Management There are useful websites that can offer helpful tips about how to budget and make your money go further.

The Money Advice Service is an excellent site, set up by the government. It gives advice and guidance to help improve your finances and ideas to help you keep track and plan ahead. It also offers support in person, over the phone and online.

You can contact them for FREE on 0800 138 7777.

Their website can be found at www.moneyadviceservice.org.uk

Smart Energy ver the next few years every household in the UK will receive a smart meter. They are being installed, at no extra cost, to replace your existing traditional gas and electricity meter.

A smart meter sends automatic meter readings directly to your

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energy supplier – which means accurate bills and an end to estimated or manual readings.

You will also receive an in-home display which shows exactly how much energy you are using and what it is costing you in pounds and pence.

When can I get a smart meter?

Upgrading homes to smart meters won’t happen overnight. There are more than 26 million homes for the energy suppliers to get to, with the goal of every home having a smart meter by 2020. The time it takes for you to get your smart meter will generally depend on two factors:

1. Who your energy supplier is: Every gas and electricity supplier will each have their own timetable to get this huge job done.

Contact your energy supplier or visit their website for more information about their timetables and plans.

2. Where you live. Because of how the technology is developing, where you live and the type of home you have will affect when you can get a smart meter.

For more information about the roll-out visit: www.smartenergyGB.org.uk

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GARDEN WITH A DIFFERENCE

Railway sleepers have made a garden bench

An old commode is now a plant pot holder

Two steel sinks have made a food smoker

Recycled dining chairs have been turned into unusual garden ornaments

A large electric cable drum has been transformed into a colourful garden table

The drum of a washing machine has been turned into a BBQ Keith Baston in his garden

Garden with a difference! f you think gardening is boring - you might like to take inspiration from the imagination of Keith Baston from Grassmoor!

He transforms other people’s cast offs into items for his garden. What you might see as an unwanted chair is turned into an unusual plant pot holder and the inside of a washing machine in Keith’s hands becomes a barbeque.

Your Rykneld dropped in to see Keith and take a look at some of his unusual creations!

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Why did you decide to make the furniture for your garden – have you always enjoyed DIY? Keith: “I’ve always enjoyed making things. I look at something and can picture how it will turn out when I’ve finished. I come from a family of nine so we all had jobs at my house; my job was to tend to the garden so I’ve always enjoyed this sort of thing.”

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What materials do you use; do you try and recycle things where possible? Where do you get your materials?

Keith: “I look on Facebook for people giving things away or selling them cheaply, there’s always somebody that wants to get rid of something. If I see anything interesting in a skip I’ll knock on the door and ask permission to take it, that’s where my BBQ came from – a lady was throwing out her washing machine so I used the barrel! Even the fence was being given away as firewood, I collected it, cleaned it up, painted it and now it’s my fence!”

Have you got a story to tell?

Contact our Communications Team on 01246 217670 or email them at contactus@rykneldhomes.org.uk

Where do you get your ideas from?

Keith: “Some ideas I saw online, the food smoker I saw on a TV programme and used a couple of old steel sinks – the result is great. Most of the things I just know when I see it what it will turn into, I’m always thinking of ideas and things I can make.”

Has anyone ever asked you to make things for their garden?

Keith: “Loads of people have asked me to make things for them when they see my back garden! Especially the table and bench. The table is made from an old cable reel and I used old railway sleepers in the bench.”

What has people’s reaction been to the things you make?

Keith: “Everyone loves it. People always ask me to make them one of my benches.”

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FOLLOW US ON TWITTER

Twitter & Tweets!

Follow us on Twitter eep up to date with what’s happening at Rykneld Homes by following us on Twitter.

We post regular tweets to let you know about forthcoming events you might want to attend. We also post about all the great things our customers are doing in their local communities and celebrate all your hard work.

We’ve included here a selection from our recent tweets – including a fantastic allotment project in North Wingfield where people are growing their own fruit and veg and some of our great community involvement activities in partnership with local groups and organisations.

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To follow us on Twitter please log on to Twitter@Rykneld_Homes

Seed to Fork project in North Wingfield

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If you have a community event you would like us to promote on Twitter please get in touch with our Communications Team at contactus@rykneldhomes.org.uk or telephone them on 01246 217670.

YOUR RYKNELD OCtOber 2016 11

NEWSBRIEF

WHAT YOU SAID ABOUT US

What you said about us

Improving health in our district Our commitment to improve the health and wellbeing of customers received a major boost this summer.

We are proud to have supported North East Derbyshire District Council’s successful bid to become part of the European Healthy Cities network.

The network is committed to sharing knowledge and best practice about a whole range of issues including the importance of a good start in life, higher educational attainment, improved employment prospects, better housing conditions, and good transport facilities.

Rykneld Homes, through its Community Involvement Team, already works with organisations to support healthy living, wellbeing and eating initiatives.

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Thanks to everyone who has taken the time and trouble to contact us about the good service they have received. We’ve included here some of your comments and compliments from the past couple of months.

We are very proud of our high customer satisfaction ratings – and want them to stay that way! On the back page of the magazine you will find a form which you can use to comment on any of our services and make suggestions for what you would like to see in future.

Eckington service disruption Housing services offered from Eckington Swimming Pool will be disrupted this autumn when the Council carries out a major refurbishment of the building.

Because of the extent of the works Rykneld Homes has decided, from 31 October, to temporarily stop the housing and payment services until further notice.

The refurbishment is scheduled to take three months to complete. In the meantime, alternative payment methods are available.

Payments Customers will still be able to make payments by: n

Walkabouts Thanks to everyone who joined us on this summer’s estate walkabouts. This is a great opportunity to meet with you and chat about any issues affecting your estate.

The next set of walkabouts are planned for early next year, so check out our website at www.rykneldhomes.org.uk or visit our Area Housing Offices for further details.

setting up a Direct Debit – which is quick and simple to do. Please visit our website, or telephone our Contact Centre (see below) n using a Debit/Credit Card and telephoning the Rykneld and Council contact centres, n paying online through the Rykneld and Council websites n visiting anywhere displaying the Payzone symbol n using a cheque or postal order. These can be sent to us by post but there will be a delay in processing these so other methods listed are preferable.

For help or information about any of our housing services you can:

Health and wellbeing We received this compliment from the North East Derbyshire Citizens’ Advice Bureau after we helped a customer in Clay Cross. “We would like to thank the repairs team for the help you gave to one of our clients, your tenant. You have provided adaptations and a shower. This will really improve our client’s health and wellbeing. Excellent customer service.”

Well done Rykneld Customers in Eckington were delighted with the flexibility of our Repairs Service. “Once again excellent service. The lady on the phone was very helpful and arranged a visit around my work schedule – both myself and my husband work full time shift work so flexibility is key to getting a job done.

Well done Rykneld!”

Caring and efficient Several of our staff received fantastic praise from a mother for the way they dealt with a housing application for her vulnerable son and his partner. “I have dealt with many people and organisations since my son’s illness started and I can honestly say I have never come across such caring, efficient and helpful people. You should be proud of them.”

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A list of the Housing Support Officers and Managers, and the areas they cover, can be found on our website www.rykneldhomes.org.uk or you can contact our Contact Centre on 01246 217670.

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Contact us on 01246 217670 Visit one of our other Area Housing Offices in Dronfield, Killamarsh, North Wingfield or Clay Cross n Visit our website at www.rykneldhomes.org.uk n

A big thank you Operatives from our Property Services department were praised for their helpfulness when a 91-year-

old resident in Clay Cross got into difficulty after losing her purse and house keys. Three of our staff who were working nearby realised she was in great distress and went over to help. “I do not know what I would have done without them,” said the resident. “I am so grateful for all their help and want to say a big thank you.”

Very helpful New customers in Stonebroom thanked us for the excellent gas service repair they received. “This was my first experience with Rykneld operatives and our first time as council tenants. So far Rykneld Homes have been great – everyone is very helpful.”

Offering support and help Our Tenant Liaison Team was able to offer support by helping a customer and their family move to a new home after structural problems were identified with their old one.

“The team has been fantastic. I cannot thank them enough; we all love our new house.

“I did not have to worry about a thing whilst moving house. I would like to thank all the team that worked on my new home; they have made a smashing job.”

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WORKING WITH YOUR COMMUNITY

Sitting comfortably

Working with your community

Visitors to Pilsley Sports Ground now have access to four new seats, thanks to rykneld Homes and Pilsley Parish Council.

We jointly funded the cost of providing the seats through our Neighbourhood Improvement budget. the seats were requested by local people who wanted somewhere to sit whilst watching sports activities at the ground.

Pete Stevenson, said: "the four seats on the Miners Welfare sports ground have been very well received and a number of favourable comments have been made. they have proved particularly popular with elderly people who can now take a break during their walks on the Welfare."

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e’re always keen to support local groups and organisations with projects that benefit your community.

We make funding available through our Neighbourhood Improvement Budget (NIB) and over the past few months have supported these three groups who used the money in very different ways.

If you would like to know more about our NIB funding, then contact our Community Involvement Team on 01246 217670 or email them at get.involved@rykneldhomes.org.uk

Sports funding packs a punch

Star boxers Ryan Turner (front left) and Jade Ashmoor ( front right) with other members of the Chesterfield Amateur Boxing Club.

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An Olympic hopeful for the 2020 games in Tokyo can be found training at a refurbished gym, recently supported

by Rykneld Homes.

The Chesterfield Amateur Boxing Club in Danesmoor applied for funding through our Neighbourhood Improvement Budget and received a £2,443 grant to buy a new boxing ring and floor mats.

Boxer Jade Ashmoor, a rising star of the boxing ring, trains with the club. She was named Young Sportswoman of the Year in the 2015 North East Derbyshire District Council Sports Awards.

The club recently received funding from Sport England to refurbish the gym building with volunteers and families lending a helping hand to carry out some of the repairs.

Eddie Jarvis from the club, said: “We have had some setbacks over the years but the refurbishment has turned the club around and given the building a new lease of life.

It is now structurally sound and fit for use.

“We will continue to promote the building and club to increase the use even further over the coming years.

“Thank you to Rykneld Homes for their contribution.

The matting and the boxing ring were the icing on the cake.”

The club says numbers have increased considerably since the refurbishment. New groups are now using the facility to provide a wider range of fitness activities such as ladies keep fit and parent and toddler groups.

Wildlife on the wetlands e helped Derbyshire Wildlife Trust stage a fantastic open day at The Avenue nature reserve this summer.

Members of the Chesterfield and North East Derbyshire Local Members Group organised the event to show more than 200 visitors around the reserve and the many wildlife attractions it offers.

The group applied to our Neighbourhood Improvement Budget for funding and used the money to hire a marquee for the day. The reserve, which is a short walk from our headquarters at Wingerworth, is a wetland consisting of reedbed, marsh, ponds and grassland and is home to kingfishers, newts, snakes, toads and rare wildflowers.

Angie and Brian Goodwin, from the Local Members Group, said: “The support and enthusiasm of the people who attended the event and the organisations we contacted to promote and support it has inspired us to look for more ways of enabling local communities to access and enjoy the wildlife

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on their doorstep.”

The Avenue wetland is open to the public at all times. To find out more about the site visit www.derbyshirewildlifetrust.org.uk

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WORKING WITH YOU

Competitions

Lottery Funding ongratulations to members of Eckington Focus Tenants and Residents Group who successfully bid for Heritage lottery funding to set up six heritage walks around Eckington.

The walks were launched this summer and are available to view on www.eckingtonheritagewalks.uk Just click on the walk and you will see a history, both old and new, of the Eckington area.

Leaflets are available in all North East Derbyshire libraries and the Tourist Information Centre in Chesterfield.

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If you can solve our wordsearch or find the three Ryki characters hidden somewhere on the pages of this magazine you could win £25 in shopping vouchers!

You can enter either one or both of our puzzles – the choice is yours.

Ryki Symbol

Can you find our three little Rykis?

We have hidden three little Ryki houses (see above) somewhere in the pages of Your Rykneld.

Let us know which page they are on and the title of the article they are in and you could be in with a chance of winning our shopping vouchers.

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Page number

Title of article

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Page number

Title of article

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Page number

Title of article

Can you find these places in our district?

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he focus group has opened up the library garden, behind Eckington Library, so all the community can use the area at any time.

The land had been closed to the community for 40 years so the group decided to take on the lease and apply for funding to open it up for community use.

Improvements included a sensory planting scheme, a gate to give access from the car park, a ramp with hand rails and a table and chairs to allow people to sit and enjoy a peaceful oasis in the town centre.

Liz Kirton, from the group, said: “We had a lot of support from various funders, and a lot of hard work from group members to achieve something so lovely in the town centre.”

The group is organising a Halloween event and a Christmas grotto event in conjunction with the library.

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Information about all our local Tenants and Residents Groups: Danesmoor and Clay Cross Tenants and Residents Association – monthly meetings on the first Wednesday of every month from 7pm – 9pm at the Community of Christ Church, thanet Street, Clay Cross.

Holmgate – meetings are held every second Wednesday of the month from 7pm – 9pm at the Community Centre, Holmgate.

Renishaw – meetings are held on the last Wednesday of the month from 7pm – 9pm at renishaw Community Hall.

Eckington – meetings are held the first Monday of the month from 7pm – 9pm at eckington Civic Centre.

Please send competition entries to: Competitions, Communications, rykneld Homes, Pioneer House, Mill Lane, Wingerworth, Chesterfield S42 6NG or hand in your entry form into one of our Area Housing Offices Closing date for entries is Friday 4 November 2016.

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YOUR RYKNELD OCtOber 2016 17

HOW ARE WE DOING?

USEFUL CONTACTS Choice Move Tel: 01246 217670 Email: choicemove@ rykneldhomes.org.uk

How are we doing?

Rykneld Homes, Pioneer House, Mill Lane, Wingerworth, Chesterfield S42 6NG. For all services please call us on 01246 217670

North East Derbyshire District Council heck out our performance for the past year by taking a look at our Annual Report.

It contains information about what we’ve been up to over the past year - including everything from how well we delivered our repairs and maintenance service to how many new homes we have built in the district.

A copy of the Annual Report can be found on our website at www.rykneldhomes.org.uk or you can find a copy in our Area Housing Offices.

We’ve included here some highlights from the report which show all the different ways we have been able to help and support customers over the past year.

District Council Offices, 2013 Mill Lane, Wingerworth, Chesterfield S42 6NG. Tel: 01246 231111 Or visit our website at: www.ne-derbyshire.gov.uk

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Contact Centre opening times: 8am to 5pm

We secured

£300,000

We delivered

559 adaptations to homes

Tenancy Support

Elections and Electoral Registration

Repairs

Environmental Services Tel: 01246 217610 for abandoned vehicles, Burgundy Bin collection, Bulk Collections, Cleansing, Dog Wardens, Fly Tipping, Pest Control, Pollution Control (air, noise, odour), Recycling initiatives, refuse collection and street cleansing.

Tel: 01246 217238, 217239

We helped

customers were referred to our Occupational Therapist for support and advice

349 people with budgeting and benefits advice

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Homelessness Tel: 01246 231111. For emergency out of hours call Derbyshire out of hours duty team 01629 532600. During normal office hours if anyone is in need of emergency housing they should contact 01246 231111. After 5pm the emergency out of hours service kicks in and this is run by Call Derbyshire (managed by Derbyshire County Council).

The emergency out of hours number is 01629 532600.

£163,000

Do you have any community events you would like to promote? We can help you spread the word through the pages of Homing In, on our website or through our Twitter site.

for customers from sources such as Discretionary Housing Payment and Benefits

All you need to do is get in touch with our Communications Team by sending them an email marked for their attention to contactus@rykneldhomes. org.uk

We secured a total of

99% satisfaction with the standard of the properties we let

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66 new homes built in 2015/16

For repairs contact 01246 217670.

Emergency housing repairs (including drainage). Only serious emergencies accepted out of hours.

Freephone 08000 121 621. Text repairs4u to 07800 002 425

Tel: 01246 217670 Email: get.involved@rykneldhomes.org.uk

Adaptations

Warden Services

Tel: 01246 217670 E-mail: adaptations.team@ rykneldhomes.org.uk

Tel: 01246 217670

Other Services

Derbyshire County Council Tel: 08456 058 058 8am - 8pm Monday to Friday and 9.30am - 4pm Saturdays.

Email: contact.centre@derbyshire.gov.uk Text: 86555 Fax: 01629 585995 Minicom: 01629 585400 By writing to: Derbyshire County Council, County Hall, Matlock DE4 3AG.

Derbyshire Constabulary For non-emergencies phone 101 www.derbyshire.police.uk Chesterfield Jobcentre Plus Tel: 01246 343100 North East Derbyshire Citizens Advice Bureau Tel: 0300 456 8437

homes let to customers in emergency or urgent housing need

Community News

Tel: 01246 217670 Text: 07971 793 892 by writing to Community Sustainment, Pioneer House, Mill Lane, Wingerworth, Chesterfield S42 6NG or via an Area Housing Office.

For all Area Housing Offices at Eckington, Killamarsh, Clay Cross, Dronfield and North Wingfield telephone 01246 217670.

Tel: 01246 217600

Food Safety and Hygiene

303

Tel: 01246 217670

Housing Offices

Tel: 01246 217069, 217068

of government funding to convert old solid fuel heating to gas

(Right to Buy and Leaseholders) Tel: 01246 217670 Email righttobuy@ rykneldhomes.org.uk Leaseholdmanagement@ rykneldhomes.org.uk

Housing Accounts/Rents

Or visit our website at: www.rykneldhomes.org.uk Or Text us at 07800 002 425

Council Tax and Housing Benefits

Home Ownership

Community Involvement Team

of life. The groups are run by volunteers and arrange talks on local patient services and advice from health care professionals.

Membership is free.

You will need to include: n

The date and time of your community event n The location n Brief details of the event n A contact person n Contact details – phone number or email address where we can contact you.

Breathe Easy Support Group A support group to help people with breathing difficulties lead a better quality

Clay Cross Breathe Easy Hardwick North. Meets on the fourth Tuesday of the month from 1.30pm – 3.30pm at t Barnabus Centre, Pilsley Road, Danesmoor, S45 9BU. For information contact Godfrey Kerry 01246 8653890 or email: godfrey.kerry@talktalk.net

YOUR RYKNELD OCtOber 2016 19

Thanks for your support Thanks to everyone who has supported our staff in their charity fund-raising over the past few months.

Do you have a comment, compliment or complaint about any of the services we provide?

Do you have a question you would like answered about our services?

n

Our 'Rykneld Ladies' team took part in the Chesterfrield Race for Life event and raised a fantastic £832 for Yorkshire Cancer Care.

n

Our estate caretaker Annie Ford braved the shave and raised an amazing £800 for Cancer Research.

n

This year staff voted to support Ashgate Hospice and have raised hundreds of pounds for a charity close to so many people’s hearts.

Early in the summer we handed over £488 – mainly raised from cake bakes, dress down days and sponsored slims and we have since raised hundreds more.

Do you have any suggestions for future articles in Your Rykneld?

If so, we would like to hear from you. We can include your questions or suggestions in future editions of the magazine.

Please complete the cut off slip and either: n

post it to Communications, Rykneld Homes, Pioneer House, Mill Lane, Wingerworth, Chesterfield S42 6NG n hand it in at one of our Area Housing Offices n fill in an on-line form which can be found on our webside at www.rykneldhomes.org.uk Name Address

Email Phone Comment

20 YOUR RYKNELD OCtOber 2016

'Rykneld Ladies' take part in Race for Life