Pacific Office Properties: Pacifica

 News from your Pacific Office Properties community

GIVE ALOHA creative VOLUNTEERING, GOOD TIMES

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EVERYDAY GOURMET AT WATERFRONT p. 12

UNIQUE WAYS TO strengthen your team

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CRACKING THE CASE with real PRIVATE INVESTIGATORs

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Pacifica Contents N o v e m b e r 2 0 1 1 / Vo l . 2 / N o . 2

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Jill Baldemor, of Teach For America

Team Spirit

Meet the new members of the Pacific Office community

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A DAY IN THE LIFE

5 THINGS

JUMP START

COVER STORY: Give Aloha

SHOP IN / DINE IN

THE QUESTION

Fostering bettter communities through creative volunteering

Great eats and cool shops to explore

What is the most unique gift you’ve ever received?

ON THE COVER (Left to Right): Joy Hessenflow of Pacific Office Properties, Linh DePledge of DTRIC Insurance, Melissa Pavlicek of Hawaii Public Policy Advocates and Derek Kanehira of First Insurance Co. Photo by david croxford.

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PHOTOS, CLOCKWISE FROM TOP: Olivier Koning, Courtesy of Pacific Office Properties, istockphoto.com, Olivier Koning, Alex Viarnes of Poi Boy Productions, istockphoto.com

News from your Pacific Office Properties community

• WE L C OME

Welcome to Pacifica Magazine THE SMARTEST COMPANIES KNOW that

“going to work” is about more than punching the clock each day. It’s also about providing an environment where employees can enjoy each others’ company and give back to their neighbors.

These two key initiatives turn a run-of-the-mill workplace environment into an enriching one — one that deepens its members understanding of company values and mission, and one that encourages workplace fulfillment and pride. But most of all, giving back to the community and to others reaffirms an important reason for forming such companies in the first place: In addition to successful business ventures, companies contribute to the growth and improvement of communities.

The Pacific Office Properties group champions community growth through company involvement. On page 8, read about four POP family members who make “giving back” a fun, exciting and impactful venture. On page 4, meet Jill Baldemor, executive director of Teach For America’s Hawaii region, and find out how she helps promote quality education in Hawaii (while maintaining the job of busy mom to three kids). On page 5, discover five companies who put employee appreciation and team-building at the top of their agenda.

Whether it’s through hiking, preparing a garden bed, sharing a meal or playing a game of bocce ball, POP family members know how to have a good time, and make a difference in the process. I hope you enjoy their stories as much as I did.

Pacific Office Properties Larry Taff Executive Vice President ltaff@pacificofficeproperties.com (808) 521-7444 Toni Cofran Senior Vice President, Leasing tcofran@pacificofficeproperties.com (808) 544-1234 Anna Palla Vice President, Operations apalla@pacificofficeproperties.com (808) 544-1226 Steven Sullivan General Manager ssullivan@pacificofficeproperties.com (808) 532-4751 Waterfront Plaza

Denise Ching General Manager dching@pacificofficeproperties.com (808) 944-8100 Pan Am Building / King Kalakaua Carlie Woodward-Dela Cruz Property Manager cdelacruz@pacificofficeproperties.com (808) 924-2155 Bank of Hawaii Waikiki Center/ Pacific Business News Building

Exclusive Leasing Partner Bishop Street Commercial Matthew Bittick Managing Partner (808) 695-3500 mbittick@bishopsc.com

Cecily Ching General Manager cching@pacificofficeproperties.com (808) 545-1121 Davies Pacific Center One South King St. Michelle Harris Property Manager mharris@pacificofficeproperties.com (808) 523-0908 Clifford Center First Insurance Center

Aloha, Sabra

Warren Daubert

David Sur

warrend@pacificbasin.net (808) 534-7138

davids@hawaiibusiness.com (808) 534-7124

ART DIRECTOR

ACCOUNT EXECUTIVE

David Tumilowicz

Bobby Senaha

Ephraim David Botulan

davidt@pacificbasin.net (808) 534-7535

bobbys@hawaiibusiness.com (808) 534-7575

ephraimb@hawaiibusiness.com (808) 534-7537

PUBLISHER

ADVERTISING DIRECTOR

Sabra Morris

Ronna Derby

(808) 534-7586

ronnad@hawaiibusiness.com (808) 534-7152

EDITOR

Gail Miyasaki WRITER

ACCOUNT EXECUTIVE

A. Michael Gascon

ACCOUNT EXECUTIVE

michaelg@hawaiibusiness.com (808) 534-7554

CLIENT SERVICE MANAGER

Clifton Kagawa

PROJECT CONSULTANT Pacifica Magazine is published by Hawaii Business magazine, in partnership with Pacific Office Properties, November 2011. ©2011 by PacificBasin Communications, 1000 Bishop St., Suite 405, Honolulu, HI 96813.

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• A D AY I N T H E L I F E

Jill Baldemor Find Her at: Waterfront Plaza

5:00 am: Wake up, check email, read the

newspaper headlines, and pack the baby’s bag for the day. Make a mental note to myself that I need to stop at the grocery store and buy something healthy for the kids’ breakfast.

Wake up the rest of the house.

6:30 am: First stop, Starbucks! Must start the day with coffee. Order a double tall nonfat latte and peruse my calendar to remind myself of what’s on the docket for the day.

6:45 am: On the road to

drop off the kids. Listen to whatever is top of mind for my 7-year-old and 5-yearold. Ask them to sing to entertain the baby, and because there really is no better way to start the day than listening to kids sing.

8:00 am: Join a conference call with TFA

executive directors in New Mexico, South Dakota and Oklahoma to discuss the Native Achievement Initiative, a program designed to increase our impact and service to native children. Native children experience some of the highest levels of poverty and illiteracy in our country and we are committed to help change this.

9:00 am: Arrive at one of the 29 schools

where our teachers are hard at work. I pop into classrooms and am inspired by the curiosity, engagement and pure potential of the students we teach.

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11:00 am: Check in with the school principal

to learn more about the principal’s vision and how we can best partner with the school.

Noon: Lunch with a potential supporter.

Share the incredible work that I saw in classrooms just this morning and make my case

PHOTO: Olivier Koning

ORN AND RAISED IN HONOLULU, Jill Baldemor, a former litigation attorney with Goodsill Anderson Quinn & Stifel, now leads Teach For America’s Hawaii region.

Jill has grown the kamaaina representation of the corps by 20 percent and has increased funding to support corps growth and development from $1 million to $2.6 million.

She was selected as one of Pacific Business News’s “40 Under 40” 2011 class. When not at work, she wears the hat of mom to three young children, ages 7, 5 and six months, whom she raises with her equally busy husband, Randy.

5:00 pm: Soccer practice. My main job: cheerleader, handing over the water bottle and tying shoe laces. Check Blackberry in between water breaks and respond to emails.

6:00 pm: Heading home and pondering what to do for dinner. Stop at the grocery store to

“Soccer practice. My main job: cheerleader, handing over the water bottle, and tying shoe laces.” for why there is no better investment to make than investing in the education of our keiki.

2:00 pm: Arrive at the office. Check in with my assistant and try to make a dent in my e-mail inbox.

3:00 pm: Leadership team meeting. Meet

with our directors of program, development, community partnerships, alumni and operations. Share highlights and discuss progress toward our goals and upcoming events.

4:30 pm: Leave the office for kid pickup and

head to the soccer field. Listen to the exciting details from my children’s day and encourage more singing.

buy some steak and vegetables for my husband to grill. Remember that I need something healthy for kids’ breakfast and swing by the fruit aisle.

7:00 pm: Dinner with the family (my favorite part of the day). Listen to the day’s highs and lows.

8:00 pm: Rock Baby Haley to sleep. Feel lucky that baby no. 3 is a good sleeper.

8:30 pm: Reading time and then lights out for kids. Fight mightily against the urge to fall asleep with them.

9:00 pm: Back on the computer. Give in to

the temptation to surf the Internet and check Facebook for just a few minutes. Tackle email, review fiscal-year close-out plan and progress, and continue work on strategic priorities for 2012.

Midnight (or when my eyes get heavy): Power off the laptop and lights out!

PHOTOS: istockphoto.com

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• 5 THINGS

Team Spirit here’s how five companies have fun,

while building teamwork and showing their appreciation for the good work their employees do.

PHOTOS, CLOCKWISE FROM TOP: Courtesy of Weston Solutions, istockphoto.com, Alex Viarnes of Poi Boy Productions, courtesy of Pacific Office Properties, Alex Viarnes

4. Pass the Popcorn, It’s Movie Day!  1. Take a Hike. Make a Difference. 

With wellness a core company value, Weston Solutions, an environmental solutions company at Davies Pacific Center, has a monthly company-sponsored employee hike with a group barbecue at the end of the trail. In July, Weston hikers added an environmental benefit to their exercise by helping to clean out invasive species along the Pauoa Flats trail in partnership with the Manoa Cliff Native Forest Restoration Project.

Once per month, at the Dollar Thrifty Automotive Group-Hawaii at the Pan Am Building, the company’s 27 employees gather in the conference room (redecorated as a movie theater) to watch a movie projected on the company’s special widescreen. DTAG also buys the popcorn, hot dogs, burgers and drinks.

2. International Goodwill and Good Eats 

At the monthly International Communications College Ohana Potluck, students from Japan, Korea, Spain, Russia, Brazil and more share their native dishes and are introduced to local favorites by their teachers at ICC. Located at the Clifford Center, ICC offers English language instruction, teacher training and intercultural sensitivity programs.

3. An Italian Summer Picnic with a Purpose 

During summer, employees of The Shidler Group and Pacific Office Properties at Davies Pacific Center enjoyed catered Italian fare alfresco. Special OlympicsHawaii vice president of sports/ sports marketing Dan Epstein taught employee teams how to play the traditional Italian game of bocce ball. Employees also had fun training as volunteers for Special Olympics Hawaii’s Annual Aukake Classic Bocce Ball event.

5. Lunch Is on Us 

Since it began in 2009, Hawaii Human Resources (HiHR), a human resource outsourcing company at Waterfront Plaza, has provided its staff of 30 with a catered lunch, snacks and drinks every workday. HiHR orders the lunches from associated vendors among its clients.

“The reciprocal gestures with our clients lead to a healthier and happier work force, both in and out of our office,” says chief executive officer Matthew Delaney.

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• J UM P STA RT

Meet the new members of the Pacific Office community. 

RevoluSun

percent of the residential and commercial market. In November 2010, it introduced the first solar-lease program in partnership with SunRun to make residential installations more affordable. By the end of 2011, it plans to franchise to the Mainland.

With education and community outreach major RevoluSun initiatives, the company works with schools and presents solarenergy seminars to the public. And it continues to grow, taking an additional 3,000 square feet on the Pan Am Building’s eighth floor.

Find it at: Pan Am Building 1600 Kapiolani Blvd., Suite 1700

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PHOTO: David Croxford

evoluSun’s new sustainable-space

headquarters in the 5,300 square-foot penthouse of the Pan Am Building “walks the talk” with 80 percent of its renovation done with recycled materials. Natural daylight from its 17th-floor perch reaches the open office interior, thanks to three walls of windows. The interior features ecofriendly flooring, recycled carpeting and VOC (Low Volatile Organic Compound) painted walls.

“We wanted a space that reflected our commitment to clean, renewable energy that could also serve as a meeting space and showroom for solar technology and sustainable construction,” says Eric Carlson, marketing principal for RevoluSun, which moved to the Pan Am Building in February 2011.

It’s a far cry from 2009 when the five RevoluSun partners, experienced professionals in solar energy and construction, established the company in a 600-square-foot office in Chinatown. A year later, RevoluSun had grown to be Hawaii’s leading solar installer with 34

• J UM P STA RT

Goodenow & Associates

VETERAN PRIVATE INVESTIGATORS

Terry Pennington and Joe Cabrejos handle criminal, civil and insurance cases, litigation support, background checks and more for attorneys and private individuals, as well as big businesses and government agencies. They’ve worked major government cases, such as the landmark Bishop Estate trustees case that began in 1997, and helped nab counterfeiters in order to protect the intellectual-property rights of designer-label couturiers. The partners have owned and operated Goodenow Associates, Hawaii’s oldest and largest full-service private investigation agency, since 1980.

Goodenow & Associates was founded in 1966 by a former FBI agent. Pennington and Cabrejos now own the company and run its investigative division out of home offices. Two of its other, rapidly growing divisions, pre-employment and

biometric screenings, moved into the Clifford Center in August 2011.

The pre-employment division, managed by Jason Kim, provides extensive computer-based checks on criminal and credit-card histories, educational verification and professional licensing. Chuck McKee manages the biometric division’s fingerprint-verification service required of workers in such industries as home health care and teaching.

“Investigators have to be curious, determined, committed to confidentiality for their clients and able to get people to talk,” Pennington says. “But it’s not what most people think.” They don’t carry guns (he’s had to only twice in his 30year career). “And I never get the girl,” he adds, with a grin.

Find it at: Clifford Center 810 Richards St., Suite 304

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PHOTO: Olivier Koning



Inspiration. Perspiration. Participation.

Here’s how four Pacific Office Properties neighbors make volunteering and generosity innovative, creative and even delicious.

By Gail Miyasaki

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G i v e A lo h a

“We feel our small contribution can make a huge difference for a family, one child at a time.” ­—Melissa Pavlicek, Hawaii Public Policy Advocates

We are a giving people.

We bring back omiyage for co-workers from off-island trips. We leave bags of mangoes and avocadoes from our backyard trees on neighbors’ porches. And who doesn’t go to an island-style get-together without a bottle of wine, a container of poke or flowers for the hostess? It’s no surprise that Hawaii has been ranked as high as sixth in the nation in charitable giving, just behind New York and California, by the Center on Wealth and Philanthropy, which compared how generously state residents gave compared to their capacities to give. Meet some of the companies among your Pacific Office Properties neighbors who are not only generous donors, but also creative givers who make going to work and living in Hawaii even better than it already is.

One child at a time Several years ago, when attorney Melissa Pavlicek of Hawaii Public Policy Advocates (HPPA) was visiting Kamaile Public Charter School in Nanakuli for client Kamehameha Schools (which supports public charter schools) she made a surprising discovery. At the K-8 school’s on-campus store, instead of toys and games, she found bags of rice, rubber slippers and other necessities.

“We learned that nearly a third of Kamaile’s 1,000 students are homeless,” says Pavlicek, who founded HPPA with her husband, attorney

Hawaii. But how many Island busiStephen Teves, to provide public-polnesses can claim that their individual icy and legislative-advocacy services employees, not a management comfor non-profits. The group discovered mittee, decide what charities receive that, without infrastructure at home, the company’s donations? That’s what some of life’s basic necessities were the Pacific Cares program, inspired going unfulfilled for many school

by Pacific Office Properties chairman children. “We saw with our own and CEO, Jay Shidler, does by giving eyes that students are given T-shirt each Pacific Office employee uniforms that they can launder $1,000 annually (in two gifts at school, which has washof $500 each) to desiging machines on campus.” nate, in his or her name, Kamaile opened on DOE “It’s c to one or two charities “furlough” days in 2010 giving orpora t t e of his or her choice. because many students a k grass en to “It’s corporate don’t have meals unless roots the level.” ­—Jo giving taken to the they come to school. y H Pacifi e c Offi ssenflow grassroots level. Our Basic goods and ce Pr , oper people research the services are available to ties non-profits to make sure students in need, and the they qualify and even end arrangement also provides up volunteering for them,” teaching opportunities. Good says Honolulu office manager Joy attendance, academics and other posiHessenflow who oversees the Honotive behaviors earn students points lulu operations program. to take home food and other items Volunteering among staff is also from the school store. Knowing this, employee-directed through SEVA HPPA’s small office of seven employ(Service through Endeavor, Value ees regularly donates food items, through Action), says Hessenflow. because “nothing is more important The company’s Community Supto a child in need than food,” explains port Group, a cross-section of the Pavlicek. HPPA asked a client, the company’s 32 employees, oversees Hawaii Pscyhological Association, SEVA activities. From four charitable to donate its food-drive proceeds to activities in 2009, SEVA volunteers Kamaile in 2010. Every Christmas, are involved with seven charities in the staff loads up at Costco on canned 2011, each “owned” and organized by goods and other bulk food items to a different Pacific Office volunteer give to the school store. employee.

“Kamaile has outstanding aca SEVA makes innovative use of demic achievement, even with limited Pacific Office’s seven Class-A comresources. These students are really mercial properties, with on-site trying. That’s why we got involved. drives for a back-to-school backpack We feel our small contribution can and school-supply drive for children make a huge difference for a family, at the Institute for Human Services one child at a time,” says Pavlicek.

(IHS), food items for the Food Bank, and a BackPack of Love drive for basic Empowering employees necessities and a stuffed animal or gift Companies that give to the commucard for Hale Kipa’s Youth Outreach nity are numerous and generous in program in Waikiki, among others.

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G i v e A lo h a

Pacific Office Property members prove there are countless ways to give back. Clockwise from left: Pacific Office Properties executive vice president Larry Taff enjoys a Bowl for Kids’ Sake outing. Derek Kanehira and First Insurance Company staff help prepare a community garden at Ahuimanu Elementary School in Kaneohe and Melissa Pavlicek of Hawaii Public Policy Advocates displays a typical collection of food items the company frequently donates to Kamaile Public Charter School in Nanakuli.

OOD AND FUN have become a company tradition for the employees of DTRIC Insurance at events where they can get together in friendly competition, work as a team and get to know each other … with yummy results for a good cause.

“We have great cooks among our employees who generously share their skills to give back to the community and to each other,” says vice president of sales and marketing Linh DePledge. “Having our employees get together during the work day is a great way to show our appreciation. Our annual cookoff has become the employee favorite.”

Begun in 2010 with a fried-rice competition among employee teams, the annual cookoff is one of the fun employee events DTRIC’s Activity Committee organizes each month for its 92 employees. Other tenants at the Pan Am Building can join the cookoff festivities for a small ticket price; some even serve as judges for “Best of Best.”

Inspired by founder and executive chairman Ron Toyofuku’s “ohana spirit” company philosophy, DTRIC also contributes to the community, says DePledge. A company bake sale of homemade goodies and an employeerun donation drive raised more than $5,600 for the American Red Cross’ Japan Earthquake and Pacific Tsunami

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“It’s wonderful to see people from different departments meeting each other and working on volunteer teams together.” ­—Suzun Weeks-Pell, First Insurance relief fund. Employees also donated thousands of pencils, pens, crayons, notebooks and more to the Pan Am Building’s school-supply drive in July.

“Giving back to the community and giving to each other are what makes DTRIC special,” says DePledge, who hints that Loco Moco might be 2012’s cookoff challenge.

100 YEARS, 100 EVENTS Celebrating its 100th anniversary in 2011, First Insurance encourages its 312 employees to give their time and talents for 100 community events, one for each year of the company’s existence.

Credit the 100 events to administration manager Suzun Weeks-Pell and human resources manager Derek Kanehira, who serve on the First CAT (Community Action Team), the employee committee that spearheads the company’s community-service activities.

By August, First CAT, which is selfsustaining, had 91 events planned and 68 completed. The community-service activities, many done in partnership with other organizations, have benefitted human services, education and environmental causes. They run the gamut from tried-and-true activities to some truly unique events.

Employees, for example, have volunteered more than 400 man hours (two days a week) to Meals on Wheels. Big Brothers, Big Sisters received more than $16,000 from a fundraising bowl-a-thon by 120 employees, family members, agents and other partners. Staff volunteers conducted park and beach

PHOTOS, Top: Olivier Koning, Bottom: David Croxford

APPRECIATING EMPLOYEES

A goal for the 100 events is 100-percent volunteer participation from every department.

“It’s wonderful to see people from different departments meeting each other and working on volunteer teams together,” adds Weeks-Pell. “It’s hard work. We have nine more events to go until the end of the year, but we’re having fun giving back.” 

PHOTO: David Croxford

cleanups. First CAT donated specialized software designed for autistic children to Easter Seals. Partnering with solar-energy company Sunetric, First CAT even sold shave ice – running the machines on solar power – to raise money at an outdoor dog show in Ewa Beach.

“We have incredibly generous associates who give their time, in-kind donations and money,” says Kanehira.

School Supply Drive Responding to Building Management’s request for school supplies to donate to the IHS, DTRIC employees once again rallied together for a good cause and held their own internal donation drive. Shopping-savvy employees took advantage of back-to-school sales and the results were impressive, with thousands of pencils, pens, crayons, notebooks, and other school essentials collected and dropped off to building management.

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• SHOP IN / DINE IN

Your Next Lunchtime Destination: “We wanted to raise the bar at our newest location and the response has been tremendous,” says owner Carl Hamada, chief executive officer of Shopping Services of Hawaii (the parent company) which has been doing business for more than 20 years delivering Lunch Bunch meals to schools and senior centers.

The company also operates Carval Catering and Carval Express lunch wagon out of its Waterfront Plaza location.

Carval Café plans to offer fully catered holiday “meals to go” for Thanksgiving and Christmas. Currently serving lunch, the Café is exploring a breakfast menu featuring Island favorites, such as Sweetbread French Toast and more.

n everyday-gourmet restaurant

and a kamaaina catering company under one roof may seem like an unwieldy prospect. But Carval Café has made it a winning combination since opening in March 2011.

At the restaurant, executive chef Ceferino Maduli offers bistro-style gourmet plate lunches, including crowd-favorite Slow Braised Spicy Garlic Sauce Short Ribs, Panini sandwiches, fresh salads and fresh fish daily. Trained at New York’s Culinary Institute of America and with more than 20 years of culinary experience, Maduli brings fine-dining flair to such specials as Seared Ahi with Lobster Brown Butter. Freshly baked breads and dessert pastries are created daily by pastry chef, Jill Yamashita,

the owners’ daughter. The Café’s signature Sweet Potato French Fries have become the not-to-be-missed specialty.

Find Your Favorite Thing Here:

7-Eleven

YOU CAN TELL FROM THE OCEAN-BLUE AND SAND-TONED DECOR,

pendant lighting and aloha-attired clerks, that this is not your familiar neighborhood 7-Eleven. Opened in May 2011, the 7-Eleven at Beachside is the convenience-chain giant’s first resort-themed outlet worldwide. It’s also 7-Eleven’s first store in Waikiki after a four-year absence.

“7-Eleven is getting into the resort market, with the possibility of more resort-setting stores like this one on Oahu,” says Edna Ching, merchandising manager for SevenEleven Hawaii Inc., which has 56 7-Eleven stores statewide, 47 on Oahu. Its first store, 12 •

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Find it at: Waterfront Plaza Building 2, Suite 2B, 500 Ala Moana Blvd.

PHOTOS: David Croxford

Carval Café

“We’re pleased that we attract more local residents working in Waikiki. Building tenants are regular customers throughout the day.” —Edna Ching, merchandising manager opened in 1978, is still operating on Second Avenue in Kaimuki. The Waikiki store may be a model for future resort-style stores for the convenience chain.

The 7-Eleven at Beachside features a number of unique items, geared toward visitors to Hawaii. Custom-made islands house both hot and cold foods, including an exclusive soba (buckwheat) noodle pack and other foods catering to tourists. It’s the only location offering outdoor seating for dining. It also has larger sales of Hawaii-themed T-shirts, says Ching.

Local residents can also find 7-Eleven’s signature Big Gulp fountain soft drinks, Slurpees and familiar convenient, healthy and fast foods for a quick snack or an affordable lunch. “We’re pleased that we attract more local residents working in Waikiki. Building tenants are regular customers throughout the day,” she adds.

Find it at: Bank of Hawaii Waikiki Center 2155 Kalakaua Ave., Suite 110

• T H E Q UEST I O N

POP Family: We asked, you answered:

What’s the quirkiest, most interesting or most meaningful gift you’ve ever received?

“For my wedding, I received a live baby pig tied with a huge red bow.”

- Brenda Gartner, RN, CEN United Healthcare Community and State– Evercare Hawaii, Davies Pacific Center “I got a bottle of ketchup because I put ketchup on my Zippy’s chili, in mass amounts, like it’s going out of style.”

- Leila Davalos, LPN Americhoice Community and State-Evercare Hawaii, Davies Pacific Center

“A voodoo doll (secret santa gift)

- Annette Gima DTRIC Insurance, Pan Am Building

“… [ For my 10th birthday, my dad] went around to department stores in Germany (where I was born and where he still lives) and picked up about 10 of those little perfume samples the sales people give out. The shipping from Germany to Florida (where I was living at the time) cost more than the samples.”

- Franziska Roessy Stryker, Weiner & Yokota Public Relations Inc. Davies Pacific Center

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• 8:00 p.m.

Waterfront Plaza September 16, 2011 ---Pacific Office employees enjoy a Friday-night pau hana at Nocturna Lounge. POP General Manager Steven Sullivan enjoys a game of X-Box Kinect while co-workers cheer him on.

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PHOTO: Olivier Koning

• O N S I TE

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