SMWP 2010 1_1

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Maastricht UAC – Safety Management Work Programme 2010

Maastricht UAC Safety Management Work Programme 2010

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Maastricht UAC – Safety Management Work Programme 2010

CONTENTS 1. Mission, values and guiding principles .......................................................3 2. Introduction.....................................................................................................4 3. Major Deliverables Schedule.........................................................................5 4. SMWP 2010 Part 1 - Routine Activities........................................................6 5. SMWP 2010 Part 2 - Exceptional Activities...............................................13 5. APPROVAL, CHANGE RECORD AND PROGRESS COLOUR KEY.........21 Annex 1 – Resource Estimate........................................................................23 Annex 2 - Divisional Safety Staff....................................................................26

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Maastricht UAC – Safety Management Work Programme 2010

1.

MISSION, VALUES AND GUIDING PRINCIPLES The mission of the Maastricht UAC Safety Management Team is to improve safety levels, to decrease the risk of an aircraft accident, whilst accommodating traffic growth. This mission is supported by safety management through the following key principles: •

To monitor and improve our overall safety performance;

To ensure that any safety risks arising from changes to the ATM Functional System are acceptably mitigated;

To foster a positive safety culture across all Divisions;

To establish good relations with our adjacent ANSP’s, Safety partners and Safety Regulatory and Supervisory Authorities.

Safety Management Team Values

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Integrity;

Teamwork;

Independence;

Competence;

Customer Focus;

Objectivity.

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Maastricht UAC – Safety Management Work Programme 2010

2.

INTRODUCTION The Safety Management Work Programme (SMWP) defines the required activities for the conduct of Safety Management at the Maastricht UAC including the definition of the work packages; objectives; planned deliverables; and derived benefits. The purpose of this document is to provide a consolidated plan of the safety activities that will be conducted during 2010 in order to achieve the MUAC business plan objectives. In addition to the ongoing tasks required to keep the Safety Management System running and ensure it is effective [Ref Work packages, 1, 2 and 4], several key strategic safety benefits are anticipated in 2010: 1.

Introduction of human factors methods into the SMS, which includes the introduction of the safety survey methodology in to the Operations room, and introduction of HF methods with in projects and changes [Ref Work packages 1 and 5] ;

2.

Improvements to the overall safety culture [Ref Work package 6];

3.

Refinements to the safety assessment methods and how these are organised, to realise both effectiveness and efficiency improvements [Ref Work packages 1, 3 and 5];

4.

Continued cooperation, preparation and integration of safety management to realise synergies with our FABEC partners [Ref Work package 7].

This SMWP for 2010 has been assembled based on the residual activities of the 2009 SMWP, input from the Safety Coordination Group (SCG) and from the Heads of Divisions. The plan is split into 2 distinct parts. Part 1 describes the ongoing routine safety activities that must be performed in order to monitor and improve the Centre’s safety performance. Part 2 of the plan describes those exceptional activities which are specifically triggered to occur during 2010. These activities are required either to enhance a particular part of the SMS, or to perform some status checks which have been requested. The plan contains seven work packages which are further broken down into supporting activities. The schedule of key deliverables is contained in Section 3 and the Work Packages are described in Sections 4 and 5. Annex 2 contains a list of Divisional Safety Experts. An estimate of the resources required to support the identified activities is provided in Annex 1. Progress against this plan will be monitored by the Safety Management Committee (SMC).

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3.

MAJOR DELIVERABLES SCHEDULE

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Maastricht UAC – Safety Management Work Programme 2010

4.

SMWP 2010 PART 1 - ROUTINE ACTIVITIES

WP 1. Sustain the Safety Management System Procedures ongoing to: measure and improve the overall safety performance of the Centre; to ensure the processes are both effective and efficient; and to reflect all applicable regulations and best practices.

OBJECTIVES 

PLANNED DELIVERABLES 

Updated SMM

Proactively monitor safety performance to detect issues before they have an operational or technical safety impact;

Periodic Safety Performance Reports

Incident Investigation Reports

Report, assess and investigate separation infringements and technical problems, and implement recommendations;

Technical Problem Reports

Updated ESARR Compliance Matrix

Continuously monitor and improve the effectiveness of the Safety Management System.

Completed Changed Regulation Action Plans

Minimise risks of an aircraft accident or incident by;

Maastricht UAC Implementation Activities

Activity Manager

REQUIREMENTS 

Internal Support

External Support

  

- Update safety monitoring processes to incorporate newly published EUROCONTROL safety KPIs;

T. Braspennincx

- Incorporate EUROSS (when established) in to SMS

T. Braspennincx

K Fricke-Ernst

- Finalise SAP predefined changes process & fine tune Ops change process

T. Braspennincx

Ops Change mgmt

- Revise interface procedure to include notification of Type B changes

T. Braspennincx

F Greven

K Cartmale

Safety Experts

T. Braspennincx

B Whitfield

- Update Safety Organisation Procedure - Update Plan Procedure, inc addition of reusable GSN model (SS-Rec 60) Version 1.1

BENEFITS

Progress

1. SMM Update

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Safety Experts

June 2010

 R Hoelscher

Ops safety cords June 2010

M Sottile June 2010

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SES Req. Safety Management

Up to date information on safety performance Identification of Trends Positive & proactive safety management SMS reflects best practice and latest regulations Improvements identified and actively managed.


Maastricht UAC – Safety Management Work Programme 2010 - Revise Competence procedure for compliance with Royal Decree

T. Braspennincx

Ops trg & lic, IANS, ASRO

2. Safety Performance Monitoring and improvements

T. Braspennincx

P. Marien

June 2010

RISC Group Eng.Prob Man Ops.Occ Man

3. Update safety regulations compliance matrix

T. Braspennincx

As required

4. Development of Changed Regulation Action Plans

K Cartmale

T Braspennincx

5. Improve the processes for occurrence reporting and investigation to take account of higher priority needs, management briefings etc.

K Cartmale

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R Bartlett

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Maastricht UAC – Safety Management Work Programme 2010

WP 2. Type ‘A’ Safety Assessments All changes with safety significance must be introduced following the process as defined in the SMS, to produce the required assurance that the changes are acceptably safe to be used for operational purposes.

OBJECTIVES 

To manage the safety risks of changes to ATM services.

To provide an interface with the Regulatory Authority to enable appropriate regulatory oversight of changes.

Maastricht UAC Implementation Activities

PLANNED DELIVERABLES

REQUIREMENTS

Safety Assurance for each Type A safety related change.

Notification to the NSA of Planned Safety Related Changes

 Database containing up to date status of change acceptability 

Safety Assurance verification reports

Activity Manager

Internal Support

External Support

BENEFITS

Progress  

1. FDPS-211 - NFDPS - PA2

B. Whitfield

3. TMS-451 - Traffic Monitoring System – Level 1

R. Margauan

B. Whitfield

4. MODS-211 - Implementation of Mode S Elementary Surveillance (ELS) – placeholder for 2012.

N. de Lang

B. Whitfield

5. MODS-643 - Implementation of Mode S Enhanced Surveillance (EHS)

N. de Lang

B. Whitfield

G. Janssens

B. Whitfield

N. de Lang

B. Whitfield

G. Janssens

B. Whitfield

Should be closed end 2009

H. Koppe

T

March 2010

6. ECG-444 - EATMP Communications Gateway 7. SDFP-625 - Surveillance Data Front End Processor (SDFEP) 8. LINK-356 - Air/Ground Data link Implementation (P2L) 9. AMRUFRA – Reorganisation of the RKN – Version 1.1

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B. Whitfield

H. Baret C. Chevallier

2. EAD 847 - Connection to European AIS Database

SES 1315/2007

CSE

 Part of PA2 for N-FDPS

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Management visibility of the acceptability of safety risk. Alignment of Safety Assurance and management of safety risks for changes. Providing a focal point for change notification and progress to the Regulatory Authority Coordination of cross divisional safety activities Reduce duplication of effort.


Maastricht UAC – Safety Management Work Programme 2010 ARKON Interface

Braspennincx

10. Handling Dutch Military Traffic during Weekends and nights

R. Hickson

Ops Saf Coord

11. New Voice Communications System

T Goossennaert

B Whitfield

12. CeNS

Kurt Debacker

T Braspennincx

13. Night manning

Robin Hickson

Ops Saf Coord

14. Contingency project

March 2010

E Van Releghem P Hendrickx

15. Use of MFS safety Report

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B Whitfield

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Type A update report

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WP 3. Safety Training Continuous Safety Training is a fundamental building block in the development of safety competence and ensures that individuals have a clear understanding of how to discharge their safety responsibilities and understand the scope of the SMS.

OBJECTIVES 

PLANNED DELIVERABLES

To continue to provide and develop safety training to support the development of Safety Competence

Maastricht UAC Implementation Activities

‘x’ Level One Introductory courses

‘x’ Level Two Courses

‘x’ Supervisory Course

‘x’ Safety Software Course

Ongoing Specialist Training

Activity Manager

Internal Support

External Support

REQUIREMENTS

1. Develop Operational Supervisory Safety course specification and training plan

R. Bartlett

2. Deliver ops supervisors safety training courses

R. Bartlett

M. Schneider

Luc Staudt

3. Develop Ops Safety Risk Management course spec and training plan (inc. handling Safety Regs & Recs)

R. Bartlett

M. Oliver

4. Deliver Ops Safety Risk Management courses

R. Bartlett

TBD

Legal Services

  

K. Scicluna Luc Staudt

5. Deliver Engineering Software Safety Modules

M. Khurana

M Hansen

6. Develop Just Culture Seminar/Module specification & delivery schedule

R. Bartlett

K. Scicluna

7. Deliver Just culture seminars

R. Bartlett

8. Level 3 Training

R. Bartlett

9. Deliver existing Level 2 training

R Bartlett

Legal Services

M Hansen

York Uni

M Oliver

Legal Services

B Whitfield Version 1.1

BENEFITS

Progress

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04/2010

Supports the growth of a Safety Culture through improved competence Trained and informed staff Reduced Incidents Improved effectiveness of Risk Assessment mitigations.


Maastricht UAC – Safety Management Work Programme 2010

WP 4. Internal & External Compliance/Regulatory Oversight The Regulator will define new rules and change existing rules. The MUAC must ensure it is able to consult and implement the required internal provisions to show compliance with these new rules and to adequately support NSA & ISO Audits.

OBJECTIVES

PLANNED DELIVERABLES

To ensure an efficient and effective regulatory interface.

To ensure compliance with all applicable Safety Regulations

To provide assurance that the safety processes are being applied effectively

REQUIREMENTS

Updated compliance matrix

EC 1315/2007

Full traceability of requirements to internal provisions

NSA Audit Manual

Corrective Action Plans for external Audis of SMS

NSA Audit Plan 2010

Inputs to USC

Safety Survey and Audit Reports, and associated CAPs

To identify improvement opportunities Maastricht UAC

Activity Manager

Implementation Activities

Internal Support

External Support

BENEFITS

Progress

 

NSA AUDIT PLAN - CST

CST

1.1. Safety requirements for changes (MUAC2010-A1)

As required

K Cartmale

1.2. ESARR6 Audit (MUAC-2010-A2)

K Cartmale

Q3 2010 Q3/4

Eng staff PMU safety expert 2. Internal Safety Audits and Surveys

K. Cartmale

1. Briefing Process (S) (OPS)

K. Cartmale

D. Martinez

2. Follow up audit to verify implementation of CAs from Capacity Management – Overloads (A) (OPS)

K. Cartmale

K. Scicluna

K. Cartmale

A. Collen

K. Cartmale

T Braspennincx

3. Follow up audit to verify implementation of CAs from Unit Competence Scheme (A) (OPS) 4. Post Incident Withdrawal from Duties (S) (OPS) Version 1.1

1 5

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 

Independent verification of MUAC compliance with Safety Regulations Systematic checking of compliance with regulations and application of internal safety processes Transparency of the regulatory oversight roles and responsibilities Improve relationship with NSA/Regulatory Authorities.


Maastricht UAC – Safety Management Work Programme 2010 5. Follow up audit to verify implementation of CAs from Recommendations on followup from Safety Cases (A) (ALL)

K. Cartmale

M. Hansen

6. Survey into understanding of safety aspects of standard work activities (S) (Eng)

K. Cartmale

M Khurana

7. Follow up audit to verify implementation of CAs from comms function safety review (A) (ALL)

K Cartmale

8. Internal audit against ESARR6/EC482 (Eng)

K Cartmale

9. Survey into wearing headsets (Ops)

K Cartmale

R Bartlett

B Vandersmissen

K Cartmale

3. Compliance with ATS Engineering Personnel Common Core Content Specification

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M Hansen M Hansen T Braspennincx

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M Hansen

Prep started. Audit delayed till May

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Maastricht UAC – Safety Management Work Programme 2010

5.

SMWP 2010 PART 2 - EXCEPTIONAL ACTIVITIES

WP 5. Enhancement of the Safety Management System The SMS is in place and has been approved against applicable regulations. This work package defines the activities required to ensure that the SMS achieves “best practice” requirements and is truly effective and efficient, to ensure that the Maastricht UAC is positioned as a leading ANSP in safety activities. This work package also covers the actions required to meet the strategic principles and the objectives set out in the EUROCONTROL ATM 2000+ Strategy and the derived ESSIP 2009-2013 document as described in the Local Single Sky Implementations (LSSIP) plan for the Maastricht UAC.

OBJECTIVES

PLANNED DELIVERABLES

To enhance the SMS in line with best practice and emerging regulations.

To achieve better performance benefits in safety

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REQUIREMENTS

Unit Safety Case V2

Unit FHA

 To meet USC roadmap Activity 2

Unit PSSA

ESARR 6 Compliance matrix

Plan of action to integrate Human Factors in to the MUAC Management System

Risk Management Model

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Resolve USC Evidence Item E5.3


Maastricht UAC – Safety Management Work Programme 2010

Maastricht UAC

Activity Manager

Internal Support

External Support

Implementation Activities

1. USC V2

 4,5 ,8

M. Khurana

K. Cartmale

2. Human Factors Implementation Plan (LSSIP activity HUM02)

9

K. Cartmale

MMT, R Hoelscher

3. To develop a concept and plan to introduce into the Operations Room Team Safety Controllers/Focal Points.

13

L Staudt

R. Bartlett

09/2010

Safety Experts HQ HF Specialist

Needs a PM

R. Hoelscher

Ops Safety Experts

CF/HQ/NATS

02/2010

C Fricke Ernst

EGATS 5. Revamp of SMM

R. Bartlett 19

K. Cartmale

N. Shamsi

On Hold

M Sottile Divisional Safety & Quality Staff

7. Implement Supplier Software Safety Assurance Plan (imp success criteria for ANS S/W & H/W lifecycle reqs), and means to independently assess s/w from suppliers

H. Baret

8. Develop & trial the safety benefits process as part of MUAC safety strategy

K Cartmale

T. Braspennincx

9. Develop scheme to learn lessons from safety cases

K Cartmale

T. Braspennincx

10. Degraded Working Conditions SAF08

R Bartlett

Not required

11. Implement provisions of Air Ground Communications safety improvement plan (LSSIP activity SAF05)

R Bartlett

V. Stuhlsatz

K. Cartmale B. Vandersmissen B. Whitfield

ESSIP 2009 refers All actions now closed

Ops Staff as required

12. Generate and implement a local plan to reduce risks associated with Airspace Infringements (LSSIP activity Saf 10)_

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  

4. Evaluate Operations Room Survey Methodology (EUROSS)

6. Implement efficiency & effectiveness measures across Divisions and between Safety and Quality processes.

BENEFITS

Progress

No further MUAC work required

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SMS can be operated effectively and efficiently. Proactive preparation for regulatory compliance for ESARR 6 related regulations. Enables Human Factor elements to be explicitly managed. Reduced Overhead for preparing safety assurance Adherence to common safety standards set for all ANSP’s.


Maastricht UAC – Safety Management Work Programme 2010

WP 6. Enhance Safety Culture A Safety Culture is the product of individual and group values, attitudes, competencies and patterns of behaviour of all staff. It ensures that everyone is committed to safety in their work.

OBJECTIVES

PLANNED DELIVERABLES

Ensure adequate priority for safety;

Ensure that all staff are aware of and carry out their safety responsibilities.

To measure the Centre and Divisional Safety Cultures

To develop an action plan to improve safety culture

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Implemented Safety Culture Enhancement Plan

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REQUIREMENTS 

EEC Safety Culture Survey

USC ARG 1.1.6


Maastricht UAC – Safety Management Work Programme 2010

Maastricht UAC Implementation Activities

Implement Safety Culture Action Plan Rec 1 – Safety Margins

Activity Coordinator

Internal Support

Deliverable

 

K. Cartmale R Hoelscher

MATCOM Update

10/2009

F Konnemann

Recs from Int comms rep implemented

12/2009

R Hoelscher

INREP includes incident bulletins

10/2009

Luc Staudt

Ops safety focal point in place + ToRs + Org set up and working

06/2010

R Hoelscher

Top ‘x’ safety issues comms method

10/2009

Luc Staudt

Improved comms of safety issues from sups to Mgmt

Closed

B Vandersmisse n

Procedure published in EQM

Closed

Luc Staudt

Incident briefings re-established + structured planning for 2011 onwards

Jan - 2011

B Vandersmisse n

Revised Inc reporting procedure published in EQM

Closed

Luc Staudt

Complement self briefings with supervisor support

06/2010

Roger Bartlett

Develop course specification for safety management training

01/2010

Roger Bartlett

Deliver supervisors safety training

06/2010

M Schneider

Introduce CBAS

Closed

Rec 7 – Tailored learning process

B Vandersmisse n

Replica of item 4b

Closed

Rec 8 – Social Areas

F Konnemann

Temporary building established which contains recreation areas

Closed

F Konnemann

Building extension planned for 2011

12/2011

Rec 2 - Top Down Comms Rec 3a – Transmission of safety concerns

Rec 3b – Extend INREP to Eng

Rec 4a – ATCO learning from Incidents Rec 4b – Eng learning from incidents

Rec 5 – Supervisor support

Rec 6 – OJTI Standards

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BENEFITS

Progress

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Demonstrates management commitment to safety Helps reduce perception of mixed messages. Improves the effectiveness of the SMS


Maastricht UAC – Safety Management Work Programme 2010 Rec 9 – Reassess prevailing culture Rec 10a – Safety authority with respect to changes

Keith Cartmale

Introduce HF case as part of change development process

12/2010

R Hoelscher

Current CAB-O changes automatically take safety into account.

Closed

For current non CAB –O changes (e.g. Eng RfCs and PRBs that could change functionality) the following process improvements will be implemented: 1.

2.

OCPs will be raised in circumstances where RfCs can change Ops functionality; One OCP per AIRAC for ‘pure’ AIRAC changes;

3.

One OCP per AIRAC that contains adaptation data type changes;

4.

Each OCP will be safety assessed in Remedy by Ops safety coordinators;

5.

Systematic identification of affected documentation e.g. MATCOM;

6.

A validation process will be defined and implemented for operational changes which will check safety aspects have been implemented before approving the implementation

7.

Share point tool will help create improved visibility of the safety workflow for Type As and Bs and

Closed

Closed Closed

Closed

Closed 09/2010

Q2/2010

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deliverables through improved accessibility to safety documents Rec 10b - Safety authority with respect to changes

B Vandersmisse n

Eng safety experts actively communicate with Ops safety experts. Update to CHM.10 process & CHM.03 procedure in EQM to reflect improved communications mechanisms

Closed

Rec 11 – Position of safety function

F Konnemann

1 page summary describing the safety organisation to be published on Safety Pages of Intranet.

09/2010

K Cartmale

Safety Strategy document to be published on Intranet

10/2009

L Staudt

Overload reporting and analysis to be added to Cap Mgmt scope of work.

06/2010

Rec 12 – Safety Strategy Rec 13 – Safety resources

E Eyres to be scheduled 2 office duties per week.

Rec 14 – cooperation with NSAs

M Sottile

Rec 15 – Sign off of safety responsibilities

K Cartmale

Additional resources to be recruited( 1 contract staff) to take into account additional workload and imminent retirements.

09/2010

Ongoing process – regular contact established.

Completed

Define the minimum review period for safety docs and update the SMM.

Closed

Review and shorten the req’d safety docs signatories.

06/2010

Increase information sessions to staff on liabilities for sign off of safety docs. Rec 16a – Safety training strategy

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K Cartmale

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Completed

A strategy paper explaining safety management training to be published on Intranet. 21-01-2013

06/2010 Closed


Maastricht UAC – Safety Management Work Programme 2010 Rec 16b – Gear Shift training

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M Schneider

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Deliverables in support of Rec 16 to be established

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WP 7. Functional Airspace Block - Europe Central (FABEC) The MUAC will provide active support to help develop the processes required to deliver safety assurance for the various FABEC developments and changes.

OBJECTIVES

PLANNED DELIVERABLES

To provide MUAC contribution to FABEC Safety Standing Committee.

To ensure MUAC’s safety management requirements continue to be achieved in the FABEC context.

To obtain overall efficiencies in the management of safety within FABEC.

Maastricht UAC Implementation Activities

FABEC Safety Processes

FABEC Safety Assurance for changes.

Activity Manager

Internal Support

BENEFITS

Progress

1. Support to FABEC Safety Standing Committee activities.

K. Cartmale

T Braspennincx

2. Support the occurrence management subgroup

K Cartmale

T Braspennincx

3. Lead the development of the FABEC overall safety case

K Cartmale

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External Support

Safety Experts

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 New – Target June 2011

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Enables the MUAC to contribute to the future direction of ATM in Europe Enable MUAC to prepare for the future development of ATM in Europe Enables internal MUAC expertise to grow in a wider European dimension. Enable networking and team working with adjacent ANSP’s.


Maastricht UAC – Safety Management Work Programme 2010

5.

APPROVAL, CHANGE RECORD AND PROGRESS COLOUR KEY

5.1

Approval This document is approved by the Safety Management Committee.

5.2

5.3

Change Record

EDITION NUMBER

EDITION

REASON FOR CHANGE

PAGES

0.1

05.10.09

Safety Manager drafted plan following 3rd Safety Coordination workshop

All

0.2

09.12.09

Further development and to resolve comments made by Engineering

All

0.3

09.12.09

Update to WP6 recs 6 and 10a

1.0

17.12.09

Update to pages 3, 9 & 13. Up-issue to V1.0.

16 & 17 All

Progress Colour Coding

Not Started Ongoing Problematic Completed

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ANNEX 1 – RESOURCE ESTIMATE Notes. 1.

Some activities are subject to more detailed planning. In such cases the resource estimates are supplied in the detailed plans (where available), and are summarised here.

2.

Safety Experts/staff colour code: - Dir Saf ; OPS; ENG; HRFGS; PMU.

3.

I/D WP1 1.1.1 1.1.2 1.1.3 1.1.4 1.1.5 1.1.6 1.1.7 1.2 1.3 1.4 WP2 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 Version 1.1

= estimate for Non safety staff

Activity Sustain the SMS Saf mon processes update Incorporate EUROSS into SMS Finalise SAP predefined change process Type B change interface with NSA Update Safety Organisation Procedure Update Plan Procedure Revise Competence procedure Safety Performance Monitoring and improvements Update of compliance matrix Changed Regulation Action plans development Sub Total WP1 Type A safety assessments FDPS PA 2 EAD TMS Mode S ELS Mode S EHS ECG SDFEP AGDL (DL-FEP) AMRUFRA Dutch Mil Traffic Handling NVCS Page 23 of 26

Estimated Support Effort in man days

Schedule/Notes

5, 1, 1. 0 5, 5 , 0. 0 5, 5, 0. 0 5, 1 , 1, 0 2, 1, 1, 1 2, 0, 0, 2 5, 2 , 0, 0 50, 380, 20, 0 5, 0, 0. 0 6, 0, 0. 0 90, 399, 23, 3

Towards end 2010 Towards mid 2010 Towards mid 2010 Towards mid 2010 Towards end 2010 Towards end 2010 Towards mid 2010 Spread over year Towards end 2010 Spread over year

2, 0, 0, 20 2, 0, 0, 10 2, 0, 0, 2 0, 0, 0, 0 0, 0, 0, 2 6, 0, 0, 60 2, 0, 1, 5 2, 0, 0, 5 2, 6, 1, 0 2, 15, 1, 0 7, 0, 0, 40

Part of FDPS PA2 2012 Feb 2010 Starts in earnest in 2010 after contract signature Feb 2010 for closure Should be closed prior to 2010 Closed March 2010 40 man days in 2010, 40 in 2011. imp 2013. 21-01-2013


Maastricht UAC – Safety Management Work Programme 2010

I/D 2.12 2.13 2.14 2.15 WP3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 WP4 4.1.1 4.1.2 4.2.1 4.2.2 4.2.3 4.2.4 4.2.5 4.2.6 4.2.7 4.2.8 4.2.9 WP5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 Version 1.1

Activity

Estimated Support Effort in man days

CeNS Night manning Contingency Project Use of MFS safety Report Sub Total WP2 Safety Training Operations Supervisors Course dev & plan Operations Supervisors Course delivery Ops Safety Risk Management course dev & plan Ops Safety Risk Management course(s) delivery Eng Level 2 course S/w safety mods delivery Just Culture modules dev & Plan Just Culture modules delivery Level 3 training Deliver Level 2 training Sub Total WP3 Internal & External Compliance/Reg Oversight Support ext audit – Saf Reqs for changes Support ext audit – ESARR6 Int Survey – briefing process Follow up audit Overloads Follow up audit UCS Survey – post incident withdrawals Follow up audit safety case recs Survey of understanding of eng safety roles and standard support processes Follow up audit comms function Internal audit against ESARR6/EC482 Survey Headsets Sub Total WP4 SMS Enhancement USC V2 HF imp plan Operations Room Team safety focal points Operations Room safety survey methodology SMM revamp Efficiency & effectiveness measures Software safety assurance improvements Safety benefits process Safety case lessons learnt scheme Activity deleted – no longer required by LSSIP Page 24 of 26

Schedule/Notes

2, 15, 1, 0 2, 15, 1, 0 2, 0, 20, 20 0, 0, 0, 1 33, 51, 25, 165

TBD Early 2010

10, 10, 0, 0 5, 36, 0, 0 10, 10, 0, 0 2, 15, 0, 0 1, 0, 10, 0 10, 0, 0, 0 4, 0, 0, 0 1, TBD, 15 0 2, 0, 4, 2 45, 71, 29, 2

Now urgent – needs to be in place 01/2010 To be completed by 06/2010 See Section 3 See Section 3 See Section 3 See Section 3 Throughout 2010 Eng, already scheduled. Ops may need to nominate new staff PMU 2 MDs per course

3, 3, 3, 3 3, 0, 3, 1 5, 2, 0, 0 1, 1, 0, 0 1, 1, 0, 0 5, 2, 0, 0 1, 1, 0, 0 5, 0, 5, 0

See Section 3 See Section 3 See Section 3 See Section 3 See Section 3 See Section 3 See Section 3 See Section 3

1, 0, 1, 0 10, 0, 10, 0 5, 1, 0, 0 40, 11, 22, 4

See Section 3 See Section 3 See Section 3

52, 10 , 23 , 9 TBD, TBD , TBD , TBD, TBD 1, 2, 0, 0 5, 5, 0, 0 ?, ?, ?, ? 5, 1, 1, 1 5, 0, 5, 20, 5, 0, 0, 0 5, 1, 1, 1

See Notes 2 & 3. Completion due Sep 2010. See Note 2 – will be developed in 2010 Early 2010 Mar-Apr Currently on-hold’ pending resource resolution Throughout 2010 Detailed plan to be assembled Early 2010 Mid 2010

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Maastricht UAC – Safety Management Work Programme 2010

I/D 5.11 5.12 WP6 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 6.11 6.13 6.15 6.16 WP7 7.1 7.2

Activity AGA Saf Imp plan implementation Airspace infringement risk reduction Sub Total WP5 Enhance Safety Culture Rec 1 implementation Rec 2 implementation Rec 3 implementation Rec 4 implementation Rec 5 implementation Rec 6 implementation Rec 7 implementation Rec 8 implementation Rec 9 implementation Rec 10 implementation Rec 11 implementation Rec 13 implementation Rec 15 implementation Rec 16 implementation Sub Total WP6 FABEC FABEC safety standing Committee Occ management sub-group Sub Total WP7 OVERALL TOTAL

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Estimated Support Effort in man days

Schedule/Notes

3, 3, 2, 0 0, 0, 0, 0 81, 22, 32, 30

Throughout 2010 No further MUAC action required.

0, 5 , 0, 0 See Note 2 0, 5 , 0, 0 0, 5, 0, 0 0, 2 , 0, 0 0, TBD, 0, 0 0, 0, 0, 0 See Note 2 10, 5, 2, 5 0, 10 , 0, 0 1, 0, 0, 0 0, 10 , 0, 0 5, 1, 1, 1 2, 10 , 0, 0 18, 48, 3, 6

See WP6 See WP6 See WP6 See WP6 Refer also to WP 3.1 & 3.2. See WP6 See WP6 Refer to WP 6.4 Building extension planned for 2011 Refer also to WP 5.2 See WP6 See WP6 See WP6 See WP6 See WP6

30, 0, 0, 0 20, 0, 0, 0 50, 0, 0, 0

Throughout 2010 Throughout 2010

357, 602, 134, 210

Note – excludes effort for safety assessment of minor changes

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Maastricht UAC – Safety Management Work Programme 2010

ANNEX 2 - DIVISIONAL SAFETY STAFF A2.1 Operations R. Hoelscher K. Scicluna D. Martinez C. Fricke-Ernst

P Marien (for activity 1.2 only) D Hoyng (for activity 1.2 only) E Eyres (for activity 1.2 only)

RISC Group Members (for activity 1.2 only) J Hendrickx (for activity 1.2 only)

A2.2 Engineering M. Hansen M. Khurana

N Trklja (for activity 1.2 only)

A2.3 PMU B. Whitfield

A2.4 Dir Safety R Bartlett T Braspennincx K Cartmale

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