Visit & Booking

Buying tickets

Online www.saffronhall.com

By phone

0845 548 7650 (7p per minute + access charge)

10am–4.30pm Monday to Saturday (closed on Public Holidays)

In person

Saffron Walden Tourist Information Centre, 1 Market Place, Saffron Walden

9.30am–5pm Monday to Saturday 10.30am–1pm Public Holidays (Easter to August only)

Refunds & exchanges

We will continue to offer bookers the opportunity to request a refund of the ticket value if an event is postponed, cancelled or abandoned less than half way through. If a Saffron Hall-presented event is sold out, we are able to return tickets in exchange for venue credit if informed more than 72 hours in advance of the event. In either case, booking fees cannot be refunded or returned as credit.

Concessions

For most Saffron Hall-presented events tickets for Under 25s are half price or discounted.

For full terms & conditions of sale please visit www.saffronhall.com

If you have any questions or queries please contact info@saffronhall.com or 01799 588 545

All information is correct at time of going to print. Saffron Hall reserves the right to substitute artists and vary the programme if necessary.

Getting here by car

Saffron Hall is easy to get to. We’re a half-hour drive from Cambridge and Bishop’s Stortford and easily accessible from the M11. Once you’re here, we have over 400 free car parking spaces on site, including allocated blue badge and accessible parking.

Getting here by train & shuttle bus

The nearest station is Audley End Station, two miles away. Regular services run from London Liverpool Street and Cambridge. We run a free shuttle bus service between Audley End Station and the Hall for most Saffron Hall-presented events. To check if this service is available for the event you have booked, please visit our website.

Food & drink

Saffron Hall’s bar is open for 1 hour prior to each performance and during the interval, serving a selection of drinks and light snacks. We serve street food for selected events, which is available to pre-order via our website.

Accessibility

For most events we can offer bookers access to allocated wheelchair spaces, wheelchair companion seats and step-free seating which can be found in rows D and Z. These seats are not on sale to the general public, but can be booked online following a one-time setup process you can request by getting in touch with us. Alternatively, access tickets can be booked by emailing access@saffronhall.com or calling 01799 588545.

To find out more about our facilities and Essential Companion ticket please visit our website.

Stay in touch

Sign up to our email mailing list to be the first to find out about our latest updates at Saffron Hall. Visit our website or contact us by email or phone to find out more.

Our address is Saffron Hall, Audley End Road, Saffron Walden, CB11 4UH

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