UEE/ IPGE Annual Report 14-15

Reaching Higher...and Farther

University Extended Education / International Programs & Global Engagement

ANNUAL REPORT 2014–2015

Table of Contents

4

INTRODUCTION

6

FAST FACTS

8

I. STUDENT ENGAGEMENT Student success is bolstered through promotion of high impact practices (HIPs) and improved graduation rates

20

II. GLOBAL SOCIETY Study abroad and away programs as well as internationalization opportunities on campus prepare CSUF students for success in an increasingly interconnected world

30

III. STEWARD OF PLACE Community engagement through partnerships and collaborations extends the resources of the University out into the community and around the world

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Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

INTRODUCTION

3–5% Increase of Revenue

170 Staff

51

Faculty members

Reaching Higher...

For University Extended Education (UEE) and International Programs & Global Engagement (IPGE), 2014–2015 was a year of transition and growth. In addition to the launch of IPGE, an increase of revenue (3–5%) was accomplished across all domestic programs.

This increase was especially impressive considering the change experienced across throughout the organization. Over the academic year, successful searches were completed for: Director of Self-Support Degree Programs and Open University Advising Director of International Admissions and Outreach Director of Study Abroad Assistant Director of University Semester Abroad Study Abroad Advisors

These new hires join the 170 staff and 51 (28 full-time, 23 part-time) faculty members that support UEE and IPGE—and by extension, the University’s goals.

... and Farther This new staff solidifies the foundation of IPGE, a new department that expands California State University, Fullerton’s commitment to internationalization. The creation of IPGE reduces silos; increases communication and coordination; decreases redundancy in services; and increases the capacity to provide systemic, high-quality service to students, Cal State Fullerton academic programs and international partners.

The creation of IPGE also saw the initiation of the IPGE Advisory Board, which includes representatives from all colleges, across all areas within the Division of Academic Affairs and across campus divisions. Advisory board members provide feedback on IPGE reports/data, recommendations related to new/ongoing international initiatives and ideas for future programming. An example of new programming includes a collaboration with the Faculty Development Center on a series of internationally focused workshops during academic year 2015–2016.

INTRODUCTION

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International Programs & Global Engagement

IPGE offers five pathways for students, professionals and scholars to study at our University.

AMERICAN LANGUAGE PROGRAM American Language Program is an intensive English program that prepares students to live in the United States and study at an American university.

UNIVERSITY SEMESTER ABROAD University Semester Abroad allows any international student to apply to study at Cal State Fullerton for one or two semesters.

INTERNATIONAL STUDENT EXCHANGE International Student Exchange is for students looking to study at Cal State Fullerton through one of the University’s Bilateral Exchange Program partners.

Study Abroad Study Abroad helps international student a part of the the degree program for Cal State Fullerton students.

International Students and Scholars International Students and Scholars provides services to international visitors to campus, including assistance with visas, health insurance, housing, advising and orientation for matriculated international students.

INTERNATIONAL ADMISSIONS AND OUTREACH International Admissions provides assistance to international students (freshmen, graduate and transfer students) seeking a degree from Cal State Fullerton.

INTERNATIONAL STUDENT EXCHANGE International Student Exchange is for students looking to study at Cal State Fullerton through one of the University’s Bilateral Exchange Program partners.

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Annual Report 2014–2015

FAST FACTS

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

2014–2015

51 American Language Program faculty members (Spring 2015) 28 full-time, 23 part-time

986 American Language Program students (Fall 2014–Spring 2015) 71 Cal State Fullerton students participating in Study Abroad 949 students in short-term education/training programs

FAST FACTS

2,701students enrolled in 10 self-support degree programs (Fall 2014–March 2015)

349 students enrolled in 4 self-support academic credit certificate programs (Fall 2014–March 2015)

4,326 students enrolled in 40 self-support non-credit certificate programs (Fall 2014–March 2015)

1,551 members of the Osher Lifelong Learning Institute at Cal State Fullerton

1,132,560 total square footage at the Fullerton Arboretum (or 26 acres)

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I. PROMOTING STUDENT ENGAGEMENT, RETENTION AND GRADUATION

A critical measure of a university’s performance is the effectiveness with which it employs its resources to ensure students meet their educational goals in a timely manner.

— California State University, Fullerton’s Strategic Plan, 2013–2018

I. PROMOTING STUDENT ENGAGEMENT, RETENTION AND GRADUATION

University Extended Education and International Programs & Global Engagement are committed to bolstering student success through the promotion of high-impact practices (HIPs) and improving the 6-year/4-year transfer graduation rates. UEE and IPGE help accomplish these goals through a number of programs and services:

Accelerated Masters of Software Engineering The Accelerated Masters of Software Engineering (AMSE) is a self-support partnership between the College of Engineering & Computer Science and University Extended Education.

AMSE graduated its first cohort in Spring 2015, with zero attrition and 100% of the initial members graduating.

AMSE Inaugural Cohort Spring 2015 Graduation

0%

Students Attrition

100% Students graduating

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Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

Fullerton Arboretum The Fullerton Arboretum is a living laboratory for high-impact practices (HIPs), including student research and art projects. Student research projects included: Anthropology Professor Sara E. Johnson and Biological Science Professor Joel K. Abraham are PI and Co-PI of Urban Agriculture Community-based Research Experience (U-ACRE). U-ACRE students gain experience in research and outreach by participating in ongoing community-based projects at the Fullerton Arboretum.

Geology Professor W. Richard Layton’s students studied hydrogeology using the Arboretum’s working wells. Layton was honored by the National Ground Water Association (N.G.W.A.) for outstanding contributions, and has received over $2 million in Wresearch grants.

Biology Professor H. Jochen Schenk involves undergraduate and graduate students in his research, much of which takes place at the Fullerton Arboretum, mainly on plants in the desert, subtropical woodland and cultivated orchard collections, as well as those on chaparral hill. Students involved have presented at conferences and even had their findings published.

Art Professor Lawrence Yun holds his watercolor class at the Fullerton Arboretum so that his students can draw inspiration from the beautiful scenes. These students also display their work at an annual art show hosted by the Fullerton Arboretum.

History Professor Ben Cawthra and his students curate and oversee exhibits in the Fullerton Arboretum’s Nikkei Heritage Museum, such as “New Birth of Freedom: Civil War to Civil Rights in California.”

The Fullerton Arboretum also provides scholarships to full-time continuing upper division or graduate students, including the Jorice Maag Local History Scholarship ($1,000) for those pursuing study in topics related to California history; and the David L. Walkington Memorial Scholarship, for those majoring in biological sciences or related fields which emphasize botany.

I. PROMOTING STUDENT ENGAGEMENT, RETENTION AND GRADUATION

The Fullerton Arboretum provides a space for students to escape and explore. I find it to be a wonderful place to come with friends to sketch and study nature that is so nearby. It is great to have a place for us students to display our work that reaches the public, and allows us to get our feet wet in the industry as we make our way through school.

— Art Student Thomas Litten

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Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

International Admissions and Outreach/ International Students and Scholars The offices of International Admissions and Outreach (IOA) and International Students and Scholars (ISS) facilitated application assistance, onboarding, programming and designated advising that resulted in adding a record number of international students to the student body. This is a continuation of the university’s commitment to a diverse student body (see chart), and expanding support for international students’ success at Cal State Fullerton.

IOA and ISS staff are currently engaged in multiple initiatives with colleagues in the College of Engineering and Computer Science to support admissions processes and student success goals.

International Student Enrollment at Cal State Fullerton Spring Fall

2500

2,122 2000

NUMBER OF STUDENTS

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1,501

1500 1,282

1,277

1,308 1,236

1,318 1,127 1,135

1,003

1000

1,541

1,220

1,071

500

0 2008

2009

2010

2011

2012

2013

2014

I. PROMOTING STUDENT ENGAGEMENT, RETENTION AND GRADUATION

Non-Credit Certificate Programs Commitment to high-impact practices has been a hallmark of of University Extended Education’s non-credit certificate programs’ curriculum. As a demonstration and recognition of this commitment, in Spring 2015, program managers from UEE presented “High Impact Educational Practices in the World of Continuing Education” at the University Professional, Continuing and Online Association conference.

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Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

Open University Through Open University, Cal State Fullerton students who have been disqualified can continue taking University courses and—pending an improved GPA—apply for Readmission.

A key component of Open University is that every disqualified student meets with an OU advisor before registering. These hour-long advising sessions help students better understand their academic difficulties and set up a path to future success at Cal State Fullerton.

Over the 2014–2015 school year, 1,750 disqualified CSUF students enrolled in Open University courses, making up approximately one-third of all Open University enrollment.

Open University Enrollment 2014–2015

1,750

Disqualified students

I. PROMOTING STUDENT ENGAGEMENT, RETENTION AND GRADUATION

Osher Lifelong Learning Institute The Osher Lifelong Learning Institute at Cal State Fullerton (OLLI-CSUF) is a membership organization for active, older adults to engage in lifelong learning activities, and support/enhance the University.

Over the 2014–2015 academic year, OLLI-CSUF Collaboration members served in 549 volunteer positions on campus, providing high-impact practices as mentors, consultants, tutors, lecturers, research test subjects and more.

OLLI-CSUF Collaboration members served in

549 Volunteer positions Pre-Health Postbaccalaureate Program The Pre-Health Postbaccalaureate Program prepares college graduates with non-science degrees to be competitive applicants for medical, dental, veterinary, optometry or pharmacy professional school.

It is a rigorous, cohort-based two-year program. This year’s graduates were accepted to some of the top professional schools in the country, including Harvard University; Drexel University, the University of California, San Francisco; and the University of California, Irvine, among others.

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Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

Summer Session/Intersession Every year, Summer Session and Intersession help thousands of Cal State Fullerton students get closer to graduation by offering in-demand classes (many conveniently scheduled online) between the fall and spring semesters.

Graduation rate

These sessions are vital for achieving the University’s goal of increasing the 6-year graduation rate and the 4-year transfer graduation rate.

Summer Session 2015 Transfer graduation rate

880

Total sections offered

10,107 Students

Intersession 2015

77

Total sections offered

1,522 Students

I. PROMOTING STUDENT ENGAGEMENT, RETENTION AND GRADUATION

Summer session is vital to our department’s ability to maximize access to classes for students, many of whom enjoy the opportunity to focus on just one or two courses to advance in their studies. Summer is also crucial to our graduate students, who use the time to take two core public health classes in order to complete the MPH in two years.

— Sora Park Tanjasiri, Professor and Chair, CSUF Department of Health Science

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Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

UEE Student Services UEE Student Services’ assistance can be essential for prospective, current and even former students. One of the hallmarks of their customer service is responsiveness. Throughout academic year 2014–2015, they improved their overall phone-call answer rate and maintained an impressive percentage of calls they answered within 30 seconds.

95%

Phone-call answer rate

91%

Phone-call answer rate within 30 seconds

I. PROMOTING STUDENT ENGAGEMENT, RETENTION AND GRADUATION

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II. PREPARING STUDENTS FOR A GLOBAL SOCIETY

Develop and maintain a curricular and co-curricular environment that prepares students for participation in a global society and is responsive to workforce needs.

— California State University, Fullerton’s Strategic Plan, 2013–2018

II. GLOBAL SOCIETY

Success in today’s interconnected world requires an international perspective. The opportunity to meet and study with students and scholars from other countries is excellent preparation for professional endeavors. This can be achieved through study abroad and away programs as well as internationalization opportunities on the Cal State Fullerton campus.

American Language Program (Intensive English Program) The Conversation Partners program pairs up American Language Program (ALP) and CSUF students so that they can practice conversational English and learning more about each other’s culture.

The program promotes personal and professional growth, including enhanced cultural competencies that include understanding of multiple worldviews and growth in oral communication skills.

The Conversation Partner program increased the number of participating CSUF students from 13 to 50 this year.

385%

Increase of students

participating in The Conversation Partner

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Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

International Agreements Cal State Fullerton fosters a global outlook by establishing and maintaining official relationships with universities abroad. A growing list includes nearly 100 institutional-level agreements. Our oldest institutional relationship began in 1984 with Fudan University in Shanghai, China.

In 2014–2015, IPGE launched coordinated outreach strategies in Latin America, including Mexico. As a result of increased outreach: A Central American delegation of the Hispanic Association of Colleges and (HACU) visited Cal State Fullerton in fall 2014 to discuss student and faculty exchanges, study abroad opportunities and other areas of collaboration CSUF has gone from 0 to 4 students from Mexico enrolled in degree programs The Mexican government approved CSUF to host summer language program students through Proyecta, a Mexican agency for International Cooperation and Development CSUF joined the CONAHEC consortium and visited university campuses in Mexico to discuss partnerships Two new student exchange proposals have been drafted and more are anticipated Former State Senator Lou Correa joined UEE as a consultant, providing guidance for the expanded outreach to business and government groups in Mexico Through the Brazil Science Mobility program, Brazil sponsored 62 technology and science students to study and do research in collaboration with CSUF students and faculty

II. GLOBAL SOCIETY

It’s really neat to see people from a completely different culture who are within a couple of years of my age. It’s sort of like having all of the traveling come to you, rather than you having to go out and find it.

— Eliot Cossaboom, Conversation Partner and CSUF graduate student in Linguistics

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Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

International Programs & Partnerships International Programs & Partnerships (IPP) provides short-term educational experiences on the Cal State Fullerton campus to international students, teachers, faculty, administrators and business professionals from around the world. IPP also assists CSUF faculty and students with short-term, outbound programs.

Over 2014–2015, IPP helped 526 CSUF faculty and students go abroad, and welcomed 401 international visitors to Fullerton. A sample of these inbound delegations include: A group of visiting Danish graphic design students from the University College of Northern Denmark collaborated with a class of CSUF graphic design students on an ambitious multimedia project. At the end of their visit, Danish and CSUF students presented their work to a real-world business to receive feedback similar to what they will get as professionals.

Visiting Brazilian high school students learned about different academic fields and professions through visits to the Colleges of Communications, Engineering & Computer Science and Nursing.

401 Visitors Visitors

Soka University of Japan 10 pre-service teaching students to Cal State Fullerton to attend English-language classes, learn about the K-12 education system in California from CSUF faculty and spend time with American students. This included time with IPGE’s Conversation Partners, as well as students from the FIRST Intercultural Ambassador Program at CSUF. Soka students also visited and joined in activities held at a number of local K-12 schools.

A group of graduating Engineering and Business seniors from CETYS University, Mexico came to CSUF for a week in June to complete a study abroad experience for their studies. They had the opportunity to hear from speakers such as Senator Lou Correa, CSUF faculty and prominent members from the local business and legal community.

II. GLOBAL SOCIETY

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International Programs & Partnerships: 2014–2015 IPP worked with 18 different universities/organizations last year, representing 7 countries from around the world.

by FreeVectorMaps.com

MEXICO CETYS University

DENMARK University College of Northern Denmark

BRAZIL Study Vacation Operadora de Torismo e Viagens ME (2 programs) Visiting Delegation

SPAIN IEI Media

VIETNAM Dong Nai University Duy Tan University (3 programs) Foreign Trade University (6 programs)

CHINA Guangxi Department of Education Jiangxi Provincial Food & Drug Administration

JAPAN ALC Kagawa University Kansai & Meiji University (3 programs) Jin-ai University LBE Japan Visiting Delegation Niigata University of Health & Welfare Soka University TMU University

Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

Study Abroad International Programs & Global Engagement is committed to providing diverse Study Abroad opportunities to CSUF students.

This year, IPGE reviewed the University’s bilateral exchange portfolio, tracking systems for outbound/study abroad/international experiences and identification of student opportunities across contexts (such as those offered by California State University International Programs, International Programs & Global Engagement, CSUF’s college-based programs, etc.).

Through enhanced access, programming, cross-college coordination and crossdivision (i.e., the Center for Internships & Community Engagement) support, we anticipate a documented increase of CSUF student participation in internationally located curricular and co-curricular activities over Academic Year 2014–2015.

In addition, IPGE launched Faculty-Led, Short-Term Study Abroad workshops to support the development of additional faculty-led programs. As a sign of IPGE’s ongoing support of student access and engagement, we will become a commitment partner in the Institute for International Education’s Generation Study Initiative.

Over the 2014–2015 Academic Year, 501 CSUF student participated in a semester or study abroad program.

600

500

400 NUMBER OF STUDENTS

26 |

300

200

100

0

Spring 2014

Fall 2014

Summer 2014

II. GLOBAL SOCIETY

University Semester Abroad University Semester Abroad (USA) is a non-degree program designed for undergraduate international students to enroll at Cal State Fullerton through “Open University.”

USA students are carefully selected based on their academic excellence and English-language proficiency. They increase and complement the international diversity at CSUF—both in and out of class.

423 students from 17 countries enrolled in the USA program in Fall 2014.

47%

9%

19%

7%

14%

4%

GERMANY

423 Students

SOUTH KOREA

BRAZIL

SWEDAN

CHINA

OTHER COUNTRIES

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Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

From 2005–2014, USA enrollment has steadily increased.

1000

Spring Fall

800

NUMBER OF STUDENTS

28 |

600

400

200

0 2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

II. GLOBAL SOCIETY

Visiting Scholars Visiting scholars—also known as exchange visitors—support the University’s mission to “promote the collaborative and innovative exchanges with other educational institutions.” These international scholars can stay for varying durations to conduct research, teach and/or consult with University faculty members.

During Academic Year 2014–2015, Cal State Fullerton hosted 156 visiting scholars, who represented a wide variety of subject areas:

Communication, Journalism & Related Programs

Physical Sciences

Communications Technologies/ Technicians & Support Services

Psychology

Computer & Information Sciences & Support Services

Public Administration & Social Service Professions

Education

Visual & Performing Arts

Engineering

Health Professions & Related Programs

English Language & Literature/Letters

History

Biological & Biomedical Sciences

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III. STEWARD OF PLACE

We strive to be a center of activity essential to the intellectual, cultural and economic development of our region. — Cal State Fullerton’s Mission Statement

III. STEWARD OF PLACE

A core mission for UEE and IPGE is to provide campus outreach to extend the resources of the University into the community and around the world. We truly have something for everyone, everywhere. Our programs are designed to respond to the needs of a diverse population in a dynamic economic environment. Here are a few examples.

Fullerton Arboretum As the largest arboretum in Orange County, with more than 4,000 plants (including rare and endangered species), the Fullerton Arboretum is a popular attraction for all ages. Aided by the support of over 300 volunteers, the Arboretum was able to offer a wide range of outreach activities during Academic Year 2014–2015.

Field Study Trips: More than 3,000 children from local schools visited the Arboretum on field trips. These trip provide opportunities for children to engage in hands-on experiences, develop their understanding of the natural world and understand the sources of the food they eat.

Community Education: The Arboretum offered fun, educational classes for young students and community members, including Thursday Nights in the Garden, Tuesday Nights in the Kitchen, Botanical Art, Writing and Poetry, Yoga in the Garden, Eat the Yard, Bug Safari and many more.

Events: The Arboretum hosted numerous “Town & Gown” events, including Green Scene, Victorian Tea, Summer Concert Series, and VeggiePalooza, among others.

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Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

Classes for Children & Teens Over the summer, we offer Summers Art Camps for children aged 7–14 and week-long academic classes for children from 2nd grade through high school.

Our two-week art camps encourage children’s creative thinking and abilities through a variety of forms, including drawing, painting, sculpture and musical theater. The Summer Art Camp celebrated its 18th year in 2014 with 192 campers spread out over two sessions.

Our academic classes prepare students for the coming school year—in subjects such as math, grammar and writing.

III. STEWARD OF PLACE

Leadership Development for Public Agencies Since 2007, UEE’s Leadership Development for Public Agencies has helped emerging leaders working in the Orange County public sector further develop successful leadership behaviors.

An important goal of the Leadership Development program is to positively impact the work public sector employees do on a daily basis. The program is designed to facilitate “learning transfer,” which allow students to take the skills and knowledge gained from the classes and apply them to their work and life.

This year, the 9th cohort completed the program. To date, the 225 graduates have included fire chiefs, police lieutenants, HR managers and other supervisors and managers.

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Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

Osher Lifelong Learning Institute The Osher Lifelong Learning Institute at CSUF (OLLI-CSUF) offers more than 100 classes each year that are open to the public at no charge. This includes three medical series, as well as Transitions in Retirement, a program of Saturday classes designed to help people create a successful retirement.

OLLI-CSUF programs reflect the energy, spirit and dedication to learning of the organization’s members. These attributes were exemplified by OLLI-CSUF’s flash mob to celebrate its 35th anniversary. About 60 OLLI members aged 60-85 danced to the Pharrell Williams song “Happy” in October of 2014 in the campus quad. They were surrounded by cheering, photo-taking students as well as local reporters.

Further exemplifying the value of OLLI-CSUF programs is the steady growth of growth of membership over the previous six year.

OLLI-CSUF Membership 2008–2015 2000

1719 1542

1500 UNDUPLICATED MEMBERSHIP

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1364 1268

1084

1000 869

500

0

20 08 –2 00 9

20 09 –2 01 0

20 10 –2 01 1

20 11 –2 01 2

20 13 –2 01 4

20 14 –2 01 5

III. STEWARD OF PLACE

Professional Development Programs (Non-Credit) UEE’s non-credit Professional Development programs extend the University’s outreach to working professionals in Southern California, and—through a number of online programs—around the country and world.

This year, three certificate programs—Computer Forensics, C++ and Geographic Information Systems (GIS)—now include online classes.

A new certificate in Data Science was also introduced. This online program provides both the fundamentals in statistics and computer sciences, as well as tools, techniques and practical experience in applied statistical analysis, modeling, machine learning and computational data sciences.

From Fall 2014 through mid-March 2014, 4,326 students had had enrolled in one of UEE’s non-credit programs.

In addition, UEE offers partnerships for corporate training—including one with the Boeing Company. This year more than 12 Boeing-exclusive non-credit certificate programs were offered. Many of the programs are online and are available to Boeing employees around the world.

Non-credit Professional Development

Fall 2014–March 10, 2015

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Annual Report 2014–2015

UNIVERSITY EXTENDED EDUCATION / INTERNATIONAL PROGRAMS & GLOBAL ENGAGEMENT

University Extended Education / International Programs & Global Engagement ANNUAL REPORT 2014–2015