Sarah Sordelli
Sarah Sordelli 100952295 Simone Taffe DCO20001 Brand and Identity Design, Semester 2 2016 Swinburne University of Technology Faculty of Health, Arts and Design School of Design Published and Printed in Melbourne, Australia I would like to thank my family and friends for their advice and encouragement during the development of this project over the past 12 weeks. All rights reserved No part of this publication may be reproduced or transmitted in any form or by ÂŹmeans, electronic or mechanical, including photography, recording or any other information storage and retrieval system, without prior permission in writing from Swinburne University of Technology. Declaration of Originality Unless specifically referenced in the bibliography, the mark and all other material in this book is the original creation of the author.
SARAH SORDELLI
CONTENTS.
01.
23.
Introduction
PART THREE DOCUMENTING YOUR BRAND
02.
Stationary Applications Guidelines
PART ONE BRANDING AND IDENTITY Definitions Examples of defined words Competitors Case Studies Posistioning Map
03. 04 - 05. 06. 07 - 09. 10.
11. PART TWO DEVELOPING YOUR BRAND Client and name of brand Mission Statement/Value Words Mood boards Sketches and 3 final ideas Refinement stage of logos Brandmark rationale and comparison of logos
12. 13 - 14. 15 - 16. 17 - 19. 20. 21 - 22.
51 - 52. References
24 - 29. 30 - 42. 43 - 50
INTRODUCTION
Branding and Identity is one of the most crucial aspect of a well known business. Branding and Identity plays a massive role when it comes to a brand and business as it is the overal success of the whole company.
01
This brand book covers all the branding and identity development for a company, Koffee House.
PART ONE
Branding and Identity
02
DEFINITIONS 03
BRAND ING
BRAND
IDENTITY
The development and maintenance of a brand.
A company, or product, or something else, presented in ways that create an image.
An identity is the visual characteristics that from an overall brand.
BRAND MARK=
COMBINED LOGO TYPE= MARK
A graphic mark that represents a brand.
A brandmark consisting of letter/s and figure/s.
A brandmark consisting of letters.
FIGURE MARK
TRADE MARK
IMAGE
A brandmark consisting of one or more figures.
A registered (legally protected) brandmark.
The market’s opinion about a brand.
LOGO
LETTERMARK
Per Mollerup: Marks of Excellence, The history and taxonomy of trademarks
BRANDING AND IDENTITY
BRANDMARK
EXAMPLE OF DEFINED WORDS
LOGOTYPE
04
LETTERMARK
FIGURE MARK
COMBINEDMARK
TRADEMARK
05
COMPETITORS
Includes National, International and Local.
06
07
CASE STUDY
GLORIA JEAN’S COF F EE
HUDSONS COFF EE
CASE STUDY
08
09
CASE STUDY
STARBUCKS COF F EE
EXPENSIVE
MY BRAND OLDER BUYER YOUNGER BUYER
POSITIONING MAP
CHEAP
10
11
Developing your brand
PART TWO
Koffee House
CLIENT AND NAME OF BRAND
Catering: Coffee Brand
12
Our mission is to provide our customers with excellent service and with the high-class quality coffee, sharing that with love and care. We are a very passionate brand that is all about building a personal and happy relationship with our guests, wanting our guests to feel like they are home when they walk into one of our Koffee Houses. All our coffee is made purely from the heart and soul. Koffee House is a loyal and friendly brand that reflects great values that we stand by. Our values are warm, passionate, memorable, impressive, high-class, heavenly, partnership and greatness. We intend to treat our guests as family, as we are very family orientated and treat everyone with great amount of respect.
13
WARM PASSIONATE MEMORABLE IMPRESSIVE HIGH-CLASS HEAVENLY PARTNERSHIP HIGH-CLASS RESPECT
14
15
MOOD BOARD
16
17
SKETCHES
SKETCHES
18
19
THREE FINAL CONCEPTS
T HE
T HE
KO F F E E
KO F F E E H O U S E
HOUSE
KOFFEE
KO F F E E
HOUSE
HOUSE
KOFFEE
KO F F E E HOUSE
KO F F E E
HOUSE
KOFFEE
H
H
O
U
S
E
.
O
U
S
E
HOUSE
KO F F E E
H O U S E .
KOFFEE
KO F F E E
HOUSE
KO F F E E
HOUSE
T HE
KO F F E E
H
O
U
S
E
.
KOFFEE H
.
O
U
S
E
.
KO F F E E HOUSE KOFFEE HOUSE
KOFFEE HOUSE
KO F F E E HOUSE
KO F F E E HOUSE
KOFFEE HOUSE
KOFFEE HOUSE
KOFFEE HOUSE
kh
HOUSE
KOFFEE HOUSE
koffee house KOFFEE HOUSE
KOFFEE HOUSE
koffee house.
KOFFEE HOUSE
KOFFEE HOUSE
REFINEMENT
kh kh kh kh kh kh
KOFFEE HOUSE
KOFFEE
20
PRIMARY LOGO
Brandmark Rationale
BRANDMARK RATIONALE
The logo that I have designed for Koffee House is unique and memorable. It represents high-quality, elegance and professionalism throughout the whole brand.
21
I chose a script type front for the logotype because I wanted to represent connection, partnership and love throughout the brand and logo. I wanted the logo to focus type and being a wordmark rather than being only a figuremark or just a symbol. The symbol next to the word mark represents coffee beans and also a love heart representing the passion and love within the brand.
SECONDARY LOGO
The colour scheme that I went for was a nice light brown, black and white. I chose a lighter brown because most coffee brands are the same dark brown and I wanted to be different and to be remembered by the different colour choice. By choosing those colours, I want the logo to stand out from the rest and be memorable. The primary will be used as their main logo on all their main branding and stationary. The secondary logo will be used as a graphic element (branding) as well as a secondary logo. It will also be used at times when the front is too small to read. The logotype is strong enough to stand alone and can be easily recognised by the guests.
MY DESIGNED LOGO
COMPETITORS LOGO
COMPARE WITH COMPETITION
The logo I designed is on the top and the one on the bottom is one of my competitors logos. The logo I chose for my competitors was also a script font so I wanted to POSTCODE compare and show the difference yet similarity within both of the logos.
22
23
Documenting your brand
PART THREE
Business Card.
SOPHIA MILLER
0473 846 987 sophia.m@koffeehouse.com.au 180 Kensington Road, Rose park, VIC, 3025 9438 7656 www.koffeehouse.com.au
STATIONERY 24
Letterhead. 20 May 2016 Isabella Evans 12 Main Street, Northcote VIC, 3068
0473 846 987 sophia.m@koffeehouse.com.au 9438 7656 wwww.koffeehouse.com.au 180 Kensington Road, Rose Park, VIC, 3025
Dear Isabella Evans, I am very pleased that you are one of our lovely regulars that we see in our coffee houses. Thank you for being an ongoing regular to make Koffee House what it is today. I would like to again thank you for all the help you have provided us over the years with Koffee House. I personally think that the relationships between the Koffee House employers and the guests are very important. We believe making our guests feel like they are home every time they walk into one of our koffee hosues. On behalf of the Koffee House company, we are happy to offer you one free coffee every day for two weeks. We are offering you this because we are very thankful of how you are a regluar yet loyal customer to our company. Overall, I hope you have enjoy your experiences at our Koffee House and I am happy that everything has worked out for you. I look forward to hearing and maybe even working with you in the future.
Sincerely,
Sophia Miller
25
Invoice. 9438 7656 wwww.koffeehouse.com.au 180 Kensington Road, Rose Park, VIC, 3025
Invoice Number: 100 Date: 7/31/2016 From: 7/1/2016 To: 7/31/2016
Dear Isabella Evans, It is with pleasure that this provides our initial cost estimations for the company. • Please find cost estimations as follows;
COST ESTIMATES OVERVIEW
20 kg of Coffee Beans 1000 Takeaway Cups Small: $53.00 Regular: $63.00 Large: $90.00
$50.00
$206.00
5 dozen of sandwiches/Wraps: $174.00 5 dozen of Savory Sweets: $111.00 5 cartons of drinks $337.50
TOTAL - $878.50 On approval of the quote a 25% deposit is required for the commencement of the products. Sincerely,
Sophia Miller
26
Envelope.
Isabella Evans 12 Main Street, Nortcote,VIC, 3068
POSTCODE
180 Kensington Road, Rose Park, VIC, 3025
27
Thank you envelope.
Isabella Evans 12 Main Street, Nortcote,VIC, 3068 180 Kensington Road, Rose Park, VIC, 3025
28
Email Signature.
New Email
To: Isabella Evans Subject: Thank you Email Hi Isabella, Thank you for being a loyal customer at Koffee House. On behalf of the Koffee House company, we are happy to offer you one free coffee every day for two weeks. We are offering you this because we are very thankful of how you are a regluar yet loyal customer to our company. Thank you again.
SOPHIA MILLER Manager Koffee House p: 9438 7656 m: 0473 846 987 wwww.koffeehouse.com.au
29
APPLICATIONS 30
Coffee cups. Have here and takeaway coffee cups.
31
Web page / Mobile. Home page for web and mobile.
BECOME A KOFFEE HOUSE MEMBER. WHAT’S ON
Amazing new meals available during the AFL 2016 seasons. Have a meal while watching the game. How great is that?
HOME
OUR STORY
LOCATIONS
MENU
CONTACT
Join and become a member at Koffee House to receive great and memorable packages.
Join and become a member at Koffee House to receive great and memorable packages.
BECOME BECOME A A KOFFEE KOFFEE HOUSE M E HOUSE M E M MB B EE R R .. WHAT’S ON
NEWS & PROMOS
32
Loyalty Card.
Loyalty Card
HAVE THIS CARD PUNCHED EACH TIME YOU BUY ANY COFFEE AND YOUR 5TH IS FREE
FREE
FREE
33
Menu.
HOT BEVERAGES
GOURMET SANDWICHES & BAGUETTES
Cappuccino Latte Flat White Short Black Long Black Short Macchiato Long Macchiato
$3.80 $3.80 $3.80 $3.00 $3.50 $3.00 $3.50
Double Espresso Mocha Picolo Chai Latte Hot Chocolate White Hot Chocolate Baby Chino
$4.00 $4.00 $3.50 $3.50 $3.50 $4.00 $4.00
COLD BEVERAGES Iced Coffee Iced Mocha Iced Chocolate Affogato Granita Milkshake (ask our friendly staff for flavours) Kids Milkshake Spiders
BLAT Bacon, lettuce, avocado, vintage tasty cheese and tomato sandwich or wrap
$8.90
Six Seed Grain Roll Served with seasonal roast vegetables and basil pesto
$8.90
Chicken Schnitzel Served with spiced mayo and garden greens on a toasted panini Chicken Caesar Tortilla wrap with traditional Caesar dressing Pumpkin and Feta Pide Served with fresh garden greens and homemade dressing Spicy Cajun Chicken Tortilla wrap with mayo, red onion and fresh rocket
$10.90 $9.90 $12.90 $9.80
DESSERTS & CHEESES $6.00 $6.00 $6.00 $7.00 $6.00 $6.00 $4.00 $5.50
Peanut Butter Tiramisu Peanut butter mousse layered with chocolate sponge & coffee syrup
$14.00
Vanilla Crème Brulee Crème brulee topped with a mixed berry white chocolate crumble, with strawberry-mint sorbet
$14.00
Classic Apple Tarte Tatin With salted caramel sauce & vanilla ice cream
$14.00
Affogato House made vanilla ice cream served with espresso
$7.00
34
Name badge.
35
Signage. Shop fronts.
36
Poster Advert. Inside shop poster.
37
Clothing. Aprons.
38
ID Cards.
39
SOPHIA MILLER
ADAM TAYLOR
No. 39-9863
No. 46-1483
Issued on 20/02/2015
Issued on 11/03/2015
180 Kensington Road, Rose Part, VIC, 3025
180 Kensington Road, Rose Part, VIC, 3025
Vehicles. Bus advert.
40
41
HOT BEVERAGES
GOURMET SANDWICHES & BAGUETTES
Cappuccino Latte Flat White Short Black Long Black Short Macchiato Long Macchiato
$3.80 $3.80 $3.80 $3.00 $3.50 $3.00 $3.50
Double Espresso Mocha Picolo Chai Latte Hot Chocolate White Hot Chocolate Baby Chino
$4.00 $4.00 $3.50 $3.50 $3.50 $4.00 $4.00
COLD BEVERAGES Iced Coffee Iced Mocha Iced Chocolate Affogato Granita Milkshake (ask our friendly staff for flavours) Kids Milkshake Spiders
BLAT Bacon, lettuce, avocado, vintage tasty cheese and tomato sandwich or wrap
$8.90
Six Seed Grain Roll Served with seasonal roast vegetables and basil pesto
$8.90
Chicken Schnitzel Served with spiced mayo and garden greens on a toasted panini Chicken Caesar Tortilla wrap with traditional Caesar dressing Pumpkin and Feta Pide Served with fresh garden greens and homemade dressing Spicy Cajun Chicken Tortilla wrap with mayo, red onion and fresh rocket
$10.90 $9.90 $12.90 $9.80
DESSERTS & CHEESES $6.00 $6.00 $6.00 $7.00 $6.00 $6.00 $4.00 $5.50
Peanut Butter Tiramisu Peanut butter mousse layered with chocolate sponge & coffee syrup
$14.00
Vanilla Crème Brulee Crème brulee topped with a mixed berry white chocolate crumble, with strawberry-mint sorbet
$14.00
Classic Apple Tarte Tatin With salted caramel sauce & vanilla ice cream
$14.00
Affogato House made vanilla ice cream served with espresso
$7.00
HOME
OUR STORY
LOCATIONS
MENU
CONTACT
Join and become a member at Koffee House to receive great and memorable packages.
Join and become a member at Koffee House to receive great and memorable packages.
BECOME A A KOFFEE KOFFEE BECOME HOUSE M M EE M MB HOUSE B EE R R .. WHAT’S ON
NEWS & PROMOS
42
GUIDELINES 43
PRIMARY LOGO
Brandmark Rationale The logo that I have designed for Koffee House is unique and memorable. It represents high-quality, elegance and professionalism throughout the whole brand. I chose a script type front for the logotype because I wanted to represent connection, partnership and love throughout the brand and logo. I wanted the logo to focus type and being a wordmark rather than being only a figuremark or just a symbol. The symbol next to the word mark represents coffee beans and also a love heart representing the passion and love within the brand.
SECONDARY LOGO
The colour scheme that I went for was a nice light brown, black and white. I chose a lighter brown because most coffee brands are the same dark brown and I wanted to be different and to be remembered by the different colour choice. By choosing those colours, I want the logo to stand out from the rest and be memorable. The primary will be used as their main logo on all their main branding and stationary. The secondary logo will be used as a graphic element (branding) as well as a secondary logo. It will also be used at times when the front is too small to read. The logotype is strong enough to stand alone and can be easily recognised by the guests.
44
PRIMARY LOGO
COLOUR LOGO
COLOUR LOGO ON BLACK BACKGROUND
BLACK AND WHITE LOGO
LOGOS
REVERSED BLACK AND WHITE LOGO
45
SECONDARY LOGO
COLOUR LOGO
COLOUR LOGO ON BLACK BACKGROUND
BLACK AND WHITE LOGO
REVERSED BLACK AND WHITE LOGO
PANTONE 7591 C C: 19 M: 56 Y: 65 K: 8 R: 197 G: 123 B: 88
C: 0 M: 0 Y: 0 K: 100
PANTONE 7585 C C: 23 M: 70 Y: 80 K: 13 R: 180 G: 90 B: 55
C: 0 M: 0 Y: 0 K: 0
This graphic element of the coffee bean is used as Koffee Houses secondary brand language.
LOGO:
BOOK TYPOGRAPHY:
Designed and created by myself.
BUYNA
TYPOGRAPHY FOR BRAND:
Light Condensed Light Condensed Oblique Medium Condensed Medium Condensed Oblique Bold Condensed Bold Condensed Oblique Extra Bold Condensed Extra Bold Condensed Oblique Light Light Oblique Book Book Oblique Medium Medium Oblique Heavy Heavy Oblique Bold Bold Oblique Extra Bold Extra Bold Oblique
COLOUR PALETTE & TYPE
FUTURA STD
Thin Light Regular Bold Black
46
PRIMARY LOGO
Horizontal:
Vertical:
Logo does not work vertically. Logo must remain horizontal at all times.
60 mm 30 mm
Maximum size on A4.
Minimum size on A4. Any smaller the logo won’t be legible and that is why a secondary logo had been created as well. SECONDARY LOGO
SIZE REQUIREMENTS
Horizontal:
47
Vertical:
Secondary logo also does not work vertically.
Logo must remain horizontal at all times.
Minimum size on A4.
30 mm
Maximum size on A4.
10 mm
The amount of clear space around the logo must be at least 8 - 10 mm on all edges of the logo. Using the secondary element / graphic element from the logo, to measure the space that is needed around the logo in the closest way possible.
CLEAR SPACE 48
Leave the logo at its normal size or scale down correctly. Do not distort or stretch.
Do not at any time distort and/or stretch the logo to fit any design or picture.
Do not at any time kern out the better spacing between each letters. They are to stay joined at all times.
DO’S AND DON’TS
Do not change the placement of where the symbol has been originally placed.
49
Do not change the colours of the original logo. Colour scheme must stay the same at all times.
When using the logo over images, do no place logo that is on an image that has the same colour or contrasts too much so the logo can’t be seen and it’s hard to read.
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PART ONE: EXAMPLES OF DEFINED WORDS. BRANDING + IDENTITY https://au.pinterest.com/pin/550494754435156760/ https://au.pinterest.com/pin/550494754435203744/ https://au.pinterest.com/pin/550494754434537617/
TRADEMARK; https://institut-iihs.com/wp-content/uploads/2014/12/ logo-skype.jpg
https://www.google.com.au/search?q=disney+logo&espv=2&biw=1145&bih=611&source=lnms&tbm=isch&sa=X&ved=0ahUKEwi9o9q7ub3OAhVDlZQKHRhMDugQ_AUIBigB#imgrc=3tog5RXLR5GtZM%3A
http://vignette4.wikia.nocookie.net/logopedia/ images/0/0a/Gmail_logo.png/revision/latest?cb=20101116142833
http://www.underconsideration.com/brandnew/archives/ city_of_melbourne_detail.jpg BRAND MARK: http://cdn2.hubspot.net/hub/36109/file-1866790578-jpg/ images/target.jpg http://geekydreamer.com/wp-content/uploads/2015/10/ geeky-dreamer-brand-marks.jpg LETTERMARK: http://risksoft.ro/images/mediarisk/Logo_parteneri/hp-logoblue-new-version.jpg http://assets.fontsinuse.com/static/use-mediaitems/28/27013/full-1400x817/5670256f/cnn-logo. png?resolution=0 http://buzzerg.com/108621-volkswagen-logo-id-65685.htm FIGURE MARK; https://pbs.twimg.com/profile_images/616039686734123008/syFSpLD0.jpg
REFERENCES
http://vignette3.wikia.nocookie.net/logopedia/ images/b/b6/Pizza_Hut_Logo_2.jpg/revision/latest?cb=20150622080051
LOGOTYPE:
http://logodatabases.com/wp-content/uploads/2012/07/ old-commonwealth-bank-logo.jpg
51
https://www.fineprintnyc.com/images/blog/history-adidas-logo/adidas-equipment-logo.jpg
http://cdn.theatlantic.com/static/mt/assets/science/firefox-logo.jpg http://vignette2.wikia.nocookie.net/logopedia/images/7/7e/368318.jpg/revision/latest?cb=20150801163403 COMBINED MARK; http://seattlecentralnewmedia.com/akulich/wp-content/ uploads/sites/7/2014/12/Screen-Shot-2014-12-04-at-2.16.51AM.png
http://cdn-3.famouslogos.us/images/subway-logo.jpg COMPETITORS AND CASE STUDIES. https://oneshiftjobs.blob.core.windows.net/live/content/ companylogo/Coffeeclub_logo.jpg http://www.tobysestate.com.au/find-us/melbourne/ http://api.ning.com/files/xBVv6Q4bDlIMywUH7hwL4-X7XKNgQpv1gbnJR9CKsjbuFBBNvbxFRDEZd3iswu8G9dNkvjmMKBsWqK7PjElifH9lhrf*aVEh/BrunettiLOGOPantone.jpeg https://upload.wikimedia.org/wikipedia/en/thumb/2/27/ Gloria_Jeans_logo.svg/1280px-Gloria_Jeans_logo.svg.png https://mrait.files.wordpress.com/2011/04/starbucks-copy1.jpg https://upload.wikimedia.org/wikipedia/en/7/7b/Muffin_Break_logo.jpg https://upload.wikimedia.org/wikipedia/en/7/76/Hudsons_Coffee_logo_2014.jpg https://www.gardencity.com.au/GardenCity/media/contents/04_Stores/01_Store_Logos/logo_Jamaica_Blue_. png?ext=.png http://coffeerush.com.au/www.i-m.mx/diasanet/CoffeeRush/index.html http://www.hudsonscoffee.com.au/ http://www.signmansez.com.au/wp-content/uploads/2014/10/IMG_6237_R-e14132659 https://news.starbucks.com/uploads/images/Apron_1.JPG 93447-848x511.jpg http://worldfranchise.eu/sites/default/files/franchises/ photos/cffe28fb-c092-49a9-a42c-8ac5c8675f8e.jpg
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http://static1.squarespace.com/static/50e25057e4b0395512a28b45/t/556d12d8e4b095474a973398/1433211617958/?format=750w PART TWO MOOD BOARDS : https://au.pinterest.com/pin/550494754435699808/ https://au.pinterest.com/pin/550494754435673365/ https://au.pinterest.com/pin/550494754434380331/ https://au.pinterest.com/pin/550494754435203748/ http://guylavoipierre.com/images/2012/06/Lavoipierre_ Kava_1.jpg http://www.photographyblogger.net/wp-content/ uploads/2011/12/151.jpg http://www.myschedule.com.au/manage/wp-content/ uploads/2015/11/coffee-photography-coffee-beans-wide.jpg http://blog.questionmark.com/wp-content/uploads/2009/03/ coffee-cup-web16.jpg https://au.pinterest.com/pin/292100725808853536/ https://au.pinterest.com/pin/550494754435673391/ https://d3ui957tjb5bqd.cloudfront.net/images/screenshots/ products/46/469/469015/ PART THREE APPLICATIONS http://all4desktop.com/4242405-face.html http://all4desktop.com/data_images/original/4242405-face. jpg http://www.taylorherring.com/blog/wp-content/ uploads/2015/03/Archetypal-Male-Face-of-Beauty-embargoed-to00.01hrs-30.03.15.jpg
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