ErinoakKids 2013 annual report

Helping kids with disabilities reach their fullest potential since 1971

2012–13 annual report ERINOAKKIDS ANNUAL REPORT 2012-2013

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HELPING KIDS REACH THEIR POTENTIAL SINCE 1971

When we look into a child’s eyes,

we see potential.

ErinoakKids Centre for Treatment and Development is Ontario’s largest Children’s Treatment Centre (CTC) – serving over 13,500 children with disabilities and their families each year.

Our clients have a wide range of physical and/or developmental disabilities, communication disorders, autism, and some of the children support are blind and/ or deaf. Serving Halton, Peel, Dufferin and – for some of our services – Waterloo and Wellington, ErinoakKids has approximately 600 staff and 10 sites from which we provide a comprehensive array of medical, therapy and support services to help children and their families.

Among others, services we provide include Autism Services, Speach and Language Services, Infant Hearing Services, Medical Services, Occupational Therapy, Physiotherapy and Vision Services. Our goal is to help each child we serve, build on his or her unique strengths, and maximize opportunities for independence, health and well-being. We also assist families as they meet the challenges of everyday life.

MISSION To help children and youth with physical, developmental and communication disabilities achieve optimal levels of independence, learning, health and well-being.

ERINOAKKIDS ANNUAL REPORT 2012-2013

ErinoakKids works from a family-centred philosophy, and our focus is on the strength and resilience of the clients and families we serve. We have deep connections throughout our community, and partner with other service providers across all sectors, local and regional paediatric health centres, Community Care Access Centres and hospitals in the delivery of care to our client base. Demand for our services grows at approximately 10 per cent each year.

The Ontario government funds our core services through its Ministry of Children and Youth Services (MCYS).

Additional services at ErinoakKids, beyond those funded by government, are made possible through the generosity of private and corporate donors, as well as through donations of the time and expertise of our more than 450 volunteers.

VISION Children and youth reaching their potential supported by a full continuum of integrated, familycentred services.

VALUES Accountability and Integrity Collaboration Continuous Learning Efficiency and Effectiveness Family Centredness Leadership and Innovation Professionalism Respect and Trust

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Together, we help children fulfill their potential.

Every day, in every corner of every site at ErinoakKids, potential becomes reality.

It’s in the determined face of a child striving to master a new task or action. It’s in the encouraging words of a therapist telling her, “You can do it!” It’s in the cheers of a mother and father watching their son do something new for the very first time. It’s in the hugs of a volunteer encouraging a reluctant teenager to dream for the future. It’s in the generosity of each donor who invests in the children ErinoakKids serves.

Potential is here, all around us, and it’s part of what makes ErinoakKids a unique and energizing place to be.

And what a year it has been for ErinoakKids! Every nook and cranny of our 10 sites across Peel, Halton and Dufferin County teemed with activity as we provided care to more than 13,500 children and youth during fiscal 2012-13. This represented an increase of over 1,000 children served in a year of static funding, which was achieved without any compromise to quality by working proactively with our clinicians to increase the amount of direct time they spend with clients and their families.

In the face of demand that grows at 10 per cent annually, overall satisfaction with services provided

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by the dedicated staff of ErinoakKids remained among the highest in our sector, at 95 per cent. Service enhancements included expanded availability of social and recreational programming, as well as more opportunities for respite. This is a testament to the unrelenting vision of ErinoakKids to fully integrate and increase access to services that help those we serve develop skills, relationships and interests to reach their fullest potential now and into adulthood, while keeping families strong.

In January, we launched a Botox Under Sedation Clinic in collaboration with our colleagues at Credit Valley Hospital. For children with cerebral palsy, Botox injections reduce spasticity and stiffness in affected muscles. This collaboration, undertaken by our medical services staff, allows children who require multiple repeated injections, which can be extremely painful, to receive this treatment in a hospital setting under anaesthetic.

In May, we launched a new website to improve access to and opportunities for communication with client families, community partners and other professionals.

During the summer we made audiology testing, hearing aid fitting and dispensing services available to a broader

HELPING KIDS REACH THEIR POTENTIAL SINCE 1971

range of clients than had previously been possible. Now, on a cost recovery basis, all clients up to age 19 with hearing difficulties can access comprehensive audiology services on a one-stop basis at ErinoakKids.

In recognition of evolving family need, we expanded hours of service this past year to include limited Saturday access, and the results of this implementation will inform the further phase-in of weekend programming in the year ahead. We also began the process of assigning all ErinoakKids clients a Lead Professional during fiscal 2012-13. The result is that, from the team of clinicians working with each child, one is specifically assigned to act as a point of contact for the family, and to ensure a fully coordinated and integrated plan of care for the client. Read more about the positive impact of the lead professional role on page 11 of this Annual Report.

To alleviate space and service pressures in the fastest growing portion of our catchment areas, Facilities renovated and opened a new leased site on Howden Road in Brampton late in fiscal 2012-13. Advancements were also made in preparing for the Electronic Health Record (EHR) at ErinoakKids. This Ontario-wide initiative, of which we form an integral part, will, when fully implemented, provide families and treating professionals alike with electronic access to a client’s comprehensive health record anytime, anywhere.

Along the way, ErinoakKids leadership and front line staff made over 25 presentations at conferences, seminars and in the community, on such topics as our muchlauded service integration initiative, autism, cultural competency and the care of Medically Fragile and Technologically Dependent (MFTD) children and youth.

Our Clinical Administrative Support Services (CLASS) team booked more than 150,000 appointments with clients, and 90 per cent of all incoming calls to intake and scheduling at ErinoakKids were answered, live by our staff, within 15 seconds or three rings. This is an industryleading standard that is not replicated elsewhere, and which provides the families we serve with much comfort, personal attention and care from their first moment of contact with us.

Underpinning these achievements has been continued progress on ErinoakKids’ much-needed and deeplyanticipated Redevelopment Project for the construction of three new purpose-built facilities to better serve the residents of Peel, Halton and Dufferin County. Approved by our funding Ministry of Children and Youth Services in May 2011 and named an Infrastructure Ontario project later that year, new facilities are scheduled for completion at the end of 2016. Over the past year, three green field sites upon which to construct the new facilities have been purchased. Pursuant to a Request for

ERINOAKKIDS ANNUAL REPORT 2012-2013

Proposal (RFP) process, a Planning Design Compliance (PDC) team led by Parkin Architects has been awarded a contract to assist ErinoakKids in the development of Project Specific Output Specifications (PSOS). The PSOS document will inform design of the facilities as we move forward with commercially public processes to secure a consortium to finalize design, finance the project and build the facilities.

“ Potential is here, all around us, and it’s part of what makes ErinoakKids a unique and energizing place.”

Land and construction costs associated with the Redevelopment Project are being funded by the Government of Ontario. ErinoakKids, for its part, will raise its local share for all furniture, fixtures and equipment (FF&E) required to support the new facilities, in the amount of approximately $20 million. Planning is fully underway at both the Board and Leadership levels of ErinoakKids for the launch of our first capital campaign, and we look forward to further engagement of our communities in these efforts to better serve their residents now and into the future. Read more about the ErinoakKids Redevelopment Project on page 16 and the Capital Campaign on page 20 of this Annual Report.

The achievements of the past year would not have been possible, nor the obstacles overcome, without the support and dedication of many. Our deepest gratitude goes to the Ministry of Children and Youth Services, including our partners at the Central West Regional Office and the Capital and Accommodations Services Branch, to Infrastructure Ontario, to our local MPPs, elected officials, partner community providers, and generous donors – each of whom have been instrumental in achievement of our goals in service to ErinoakKids’ clients.

And, of course, to the approximately 600 staff and 450 volunteers whose work here each day helps every child, youth and family we serve realize their worth, their strengths and their potential – thank you very much.

We look forward to another year of challenges and successes ahead!

Steve Bishop, CA, MBA Bridget Fewtrell, BA, BSW, MA, CCHL, AHLP Chair, Board of Directors

President & CEO

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HELPING KIDS REACH THEIR POTENTIAL SINCE 1971

A world of potential awaits Freya.

When Freya White was born in January 2012, her parents had no reason to suspect she had a hearing loss. But a hearing screening identified the problem and Freya was quickly referred to ErinoakKids.

ErinoakKids leads the Infant Hearing Program for Halton, Peel, Waterloo, Wellington and Dufferin. Infants who have been identified through screening as being at risk of a hearing loss are referred to ErinoakKids for further testing and treatment.

“It was very hard when we first learned of Freya’s hearing loss,” recalls her mother Andrea. “It was not something we were expecting since she appeared to react to sound the way both her older siblings did. There is no history of hearing loss in our family.”

Freya’s parents conducted their own research and learned their daughter’s apparently normal behaviour – reacting to sound and turning her head toward it – was deceiving.

“She can hear almost normally in the lower frequency ranges,” explains her father Chris. “But in the higher frequency ranges her hearing loss is moderate to severe. Mary Eros, the ErinoakKids audiologist, said this type of hearing loss can be dealt with extremely well by hearing aids.”

Mary was instrumental not only in diagnosing Freya’s hearing loss but also making sure she received hearing aids before she was six months old.

“All the research we did tells us that getting hearing aids before six months

ERINOAKKIDS ANNUAL REPORT 2012-2013

helps make sure she stays at the same level as her peers in terms of language development,” Andrea says.

Both parents are enthusiastic about the support they’ve received at ErinoakKids, and agree that Freya’s story is a classic example of the importance of infant hearing screening and early intervention.

Freya’s care team includes Mary, who did the audiology testing, Speech Language Pathologist Christine Jones, who provides Freya with audio verbal therapy, and Hearing Instrument Specialist Jeff Peden, who fitted Freya with her new hearing aids.

Freya’s parents are pleasantly surprised that, unlike many infants, she doesn’t tend to pull her hearing aids out.

And they are delighted that Freya’s language is developing at the same pace as her two older siblings.

“She’s got some words she already says pretty distinctly and she’s starting to sing little songs; she recognizes the sounds,” says Andrea. “We feel fortunate that it was caught early. It was not a profound hearing loss, so she was reacting to some sounds. Without the screening, I don’t know that we would have caught it so early.”

“It was very hard when we first learned of Freya’s hearing loss,” recalls her mother Andrea. “It was not something we were expecting since she appeared to react to sound the way both her older siblings did. There is no history of hearing loss in our family.”

FAST FACTS • Approximately three in 1,000 babies are born with a significant hearing loss.

• C hildren with hearing loss require three times the exposure than those without hearing loss to learn new words and concepts.

• I n 2012-13 ErinoakKids provided communication development services to 756 hearing impaired or deaf clients.

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Jahleesa’s potential was locked away.

When Jahleesa Stephenson was one, she looked at a picture of a clock in a book, up at the clock on the wall and then said, “clock.” It was her first word. But instead of the expected flow of more words, there was nothing. Jahleesa was later diagnosed with autism.

“You might think that because you have a friend or a neighbour who has a child with autism that you understand it,” says Jahleesa’s father Audley. “But unless you’ve lived with autism you don’t really have a full understanding.”

Autism is a complex neurodevelopmental disability that usually appears during the first three years of life.

Children with autism typically display difficulties in verbal and non-verbal communication, social interactions, and have restricted and repetitive patterns of behaviour and activities.

When Jahleesa was still not talking at 18 months, her mother Althea insisted on consulting a doctor. The diagnosis of autism changed the family’s world.

Jahleesa was referred to Autism Services at ErinoakKids.

While Jahleesa waited for Intensive Behavioural Intervention (IBI) therapy to start, her parents took advantage of other ErinoakKids services, such as parent workshops and in-home coaching.

“It was an anxious time,” Audley recalls.

“But ErinoakKids equipped us to help Jahleesa while we waited for IBI.” During this time, Jahleesa received speech therapy at ErinoakKids using the Picture Exchange Communication System.

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Once Jahleesa started IBI therapy, her therapists created opportunities for her to ask for what she wanted, and through repetition taught her to connect the words she could say with gaining access to what she desired.

Once she learned that, she made solid progress.

“The fact that my daughter can now tell me what she wants is huge,” says Audley. “I think that speaks to her potential and how far she’s come.”

This past January, at age 8, Jahleesa made the transition to public school with the support of the ErinoakKids Connections For Students program.

She is now in a special class in partnership with the public education system, receiving IBI from ErinoakKids therapists at school.

The road ahead for Jahleesa is uncertain, yet her dad talks about Jahleesa’s potential, not her limitations.

“We started out thinking she could not accomplish things, like reading,” Audley says. “That wasn’t even on our spectrum of possibilities at one time.

Now we can see how well she reads.

It’s exciting.”

“ErinoakKids equipped us to help Jahleesa while we waited for IBI.”

FAST FACTS • Each year, ErinoakKids serves approximately 2,500 children with an Autism Spectrum Disorder, and provides supports to their families.

• We provide Applied Behaviour Analysis (ABA)-based services and supports, Intensive Behavioural Intervention (IBI), and Connections for Students, an initiative that uses interdisciplinary teams to help children with autism make the transition to the publiclyfunded school system.

• ErinoakKids has the highest volume of Connections for Students transition teams in the province.

HELPING KIDS REACH THEIR POTENTIAL SINCE 1971

ERINOAKKIDS ANNUAL REPORT 2012-2013

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HELPING KIDS REACH THEIR POTENTIAL SINCE 1971

Teams and families work together to support potential.

Like many 13-year-old boys, Mohammad loves music, cartoons, and watching his three younger brothers play soccer. However, unlike most boys his age, Mohammad’s global developmental disability makes him completely dependent on others for all aspects of his care.

The ErinoakKids team approach is making a big difference.

Mohammad and his family immigrated to Canada in 2001.

They lived in Halifax, Hamilton and settled in Burlington in 2005 where they began their ErinoakKids journey. Along the way, a team of ErinoakKids staff has wrapped around Mohammad and his family to provide support and care. Over the years, this team has included an Occupational Therapist, Physiotherapist, Service Navigator and Social Worker, as well as consultations with a Developmental Paediatrician and the seating clinic.

This complicated combination could be overwhelming, but ErinoakKids works hard to ensure the opposite is the case.

“They’re like my family,” says Mohammad’s mother, Kamila. “I’m a single mother, and it’s sometimes hard. I couldn’t manage without the ErinoakKids team.”

Mohammad’s team meets regularly with Kamila and Mohammad.

They review what’s going well, discuss new challenges, and what’s coming up in the near term and further down the road. Outside of

ERINOAKKIDS ANNUAL REPORT 2012-2013

these meetings, the team keeps each other up to date on relevant information and milestones.

“It’s all about Mohammad and Kamila,” explains Neelu Khera, the Social Worker and Lead Professional for Mohammad’s case. “It’s about how we, as a team, can provide support within our roles and our mandate.”

In her role as Lead Professional, Neelu ensures that services are coordinated, coherent and achieve the intended outcomes.

And it’s working. Mohammad has become more focused and attentive, and his ability to participate and play has improved.

Mohammad’s ErinoakKids team is now focused on a successful start to high school in the fall.

To prepare him for this rite of passage, his team now includes a Transitions Coordinator and a Psychoeducational Consultant.

“I’m so thankful for ErinoakKids,” says Kamila. “Both right now, and for the future.”

“It’s sometimes hard. I couldn’t manage without the ErinoakKids team.”

FAST FACTS • The Lead Professional acts as a single point of contact for the client. He or she is someone the family can trust, and who engages them in making choices, navigating through the system and effecting change. As the client’s needs change, the Lead Professional on the case may change too.

• The ErinoakKids team supports more than just the client, but the family as well. For example, parents may attend mother/father support groups or siblings may attend Brothers & Sisters Days.

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What a year!

At ErinoakKids the year was filled with innovation, celebration and expansion. Here are a few of our selected highlights.

Not-for-Profit of the Year!

We were incredibly proud to be named the 2012 Not-for-Profit of the Year by the Mississauga Board of Trade. This award of excellence recognizes an organization that significantly contributes to the quality of life in the City of Mississauga. We also received the Charlie Brown Distinctive Service Award from The Riverwood Conservancy in recognition of our leadership in collaborative efforts, and the offering of a unique program that enables children with special needs to explore the outdoors in a way that is safe and inclusive.

Incredible volunteers

This year our 450 active volunteers contributed more than 14,500 hours of service to ErinoakKids! Volunteers augment the staff team and support a variety of programs and activities, including respite, therapeutic or recreational camps, administration, public awareness and fundraising activities, special events and more. In addition, employees from companies across our region, including PricewaterhouseCoopers, joined us for several group volunteering activities.

Online Autism Resources Additional Brampton Facilities

To meet growing client needs and ease the space burden at our Torbram Road location in Brampton, ErinoakKids leased and retrofitted additional facilities on Howden Boulevard, also in Brampton. The new location offers Intensive Behavioural Intervention (IBI) and Applied Behaviour Analysis (ABA)-based autism services as well as Connections for Students. ABAbased services help establish, enhance and maintain socially important behaviours. IBI is a teaching method for children with autism based on the principles of ABA. Connections for Students works with schools to support children making the transition out of IBI and into the school system.

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We created a variety of online resources related to Autism Spectrum Disorder (ASD) for clients, families, community partners and others working with children and youth with an ASD. Based on evidence-based practices, the resources include tip sheets, brochures, comprehensive kits and templates that provide information and practical strategies to support families. The resources can be found at erinoakkids.ca/Resources/Autism.aspx

HOG Run raises $10,000

In August the Milton Chapter of the Harley Owners Group marked 11 years of support for our Independent Living Program (ILP) with their annual Charity Run for ErinoakKids, raising more than $10,000. The donation brings their cumulative gift to more than $237,000.

The ILP provides an environment where youth are able to learn the appropriate life skills to make the transition from paediatric services at ErinoakKids to the world of adult services.

HELPING KIDS REACH THEIR POTENTIAL SINCE 1971

Sharing our Experience

Our journey toward service integration led to opportunities to share our experiences with colleagues across the country and beyond. This included presentations at the Canadian Association of Paediatric Health Centres (CAPH-C) conference in October and the Ontario Association of Children’s Rehabilitation Services (OACRS) annual conference in November 2012. Staff from the Autism Services team presented ABA research and evidence-based practices to the U.S.-based Association for Behavior Analysis International (ABAI) and the Association of Professional Behavior Analysts (APBA).

5K for the Kids

In September more than 100 people, including clients, their families and ErinoakKids supporters, joined our first 5K for the Kids walkathon at Lakeside Park in Mississauga. Participants with wheelchairs joined those with and without walkers on a scenic five kilometre course. The event raised more than $31,000, including $25,000 from event sponsor Rogers Communications.

This supports services that are not funded by the government but are vital for helping children grow up, make connections and become contributing members of our community.

Interpreter Services

ErinoakKids serves an area that is culturally and linguistically diverse, so this year we secured the services of professional interpreters to assist clients and their families when English is not the first language.

Access to interpreters ensures that accurate information is conveyed to clients, families and clinicians during appointments.

Care Pathways

As many of the children and youth served by ErinoakKids receive services from a variety of clinical professionals at different times, we implemented a care pathway framework to more effectively guide a client’s journey through ErinoakKids. Care pathways will enable us to more efficiently guide a family through service delivery, and more effectively use staff and resources.

ERINOAKKIDS ANNUAL REPORT 2012-2013

Family Resource Centres

This year we opened a Family Resource Centre at our South Millway site, in addition to the centres available at the Burloak, Bristol Circle, North Sheridan Way and Torbram locations. The resource centres, which are staffed by volunteers, offer loans of books, toys and a variety of other resources to clients and families to help support skills development at home.

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HELPING KIDS REACH THEIR POTENTIAL SINCE 1971

ERINOAKKIDS ANNUAL REPORT 2012-2013

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We’re excited about the potential of new facilities.

Marking our progress May 2011:

Summer 2011:

September 2012:

Redevelopment project approved

by MCYS

Project named a priority and assigned to Infrastructure Ontario

Parkin Architects Limited selected as Planning Design Consultants

It’s an exciting time for ErinoakKids. Years ago, we recognized the need for purpose-built facilities – facilities right-sized and appropriately designed for the care of children and youth with a broad range of disabilities and challenges. Today, this vision is becoming a reality.

In May 2011 the Ministry of Children and Youth Services approved our redevelopment project. It’s the largest project in the Ministry’s history and the first multi-site construction of a Children’s Treatment Centre in the province.

Since then, we’ve been working with Infrastructure Ontario (IO) to move forward. In September 2012 Parkin Architects Limited was

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selected as the project’s planning design consultants. Their role is to work with various stakeholders to build the project specific output specifications that will serve as the roadmap for the team that will design, build and finance the new facilities. We’re excited to be working with Parkin, a Canadian firm with a rich background in designing care facilities for children. They will be with us for the entire duration

of the redevelopment project, ensuring that our facilities meet the specifications we’ve outlined.

In January 2013 Infrastructure Ontario issued a Request for Qualifications (RFQ). This stage of the process solicits proposals from teams asking them to outline their qualifications to design, build and finance construction of our new sites. There was very strong

HELPING KIDS REACH THEIR POTENTIAL SINCE 1971

Artist’s concept of Oakville site main entrance.

March 2013: Several teams respond to RFQ issued by Infrastructure Ontario

Summer/Fall 2013: Announcement of locations for new sites

response to the RFQ, which has required IO to adjust our project timeline slightly to accommodate a thorough review and scoring of the RFQs. However, this adjustment will not impact the overall timeline and we still anticipate opening the new facilities in early 2017.

The next big step in the redevelopment process will be the announcement of the specific locations of our three new facilities in Oakville, Brampton and Mississauga. We’ve narrowed down the sites and, pending final zoning approvals and due diligence, we plan to announce the location of the

ERINOAKKIDS ANNUAL REPORT 2012-2013

October 2013: RFP released to selected proponent teams

Summer 2014:

October 2014:

Team selected to design, finance and build the new facilities

Construction begins

facilities in summer and fall 2013.

And what will these new facilities include? Here are just a few of the features we’re planning: • Service areas that are built to meet the needs of the children we serve, and are comfortable and welcoming for clients and their families.

• Outdoor space for therapies including playgrounds that are accessible and inclusive.

• A respite centre and therapy pool at the Brampton location.

• Snoezelen rooms at all three facilities.

• Facilities built to LEED Silver Certification standards.

December 2016: Substantial construction completed

Early 2017: New facilities open for clients and families

With creativity and adaptability, we’ve made our current facilities — which we outgrew years ago — work for us and our clients. Now we’re focusing our creativity on developing new facilities built specifically for the population we serve. When we open the doors to our new facilities, we know that we’ll be opening the doors to a world of potential for our clients and their families, not only for today, but for generations to come.

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Financials These summary financial statements were prepared from the audited financial statements for the year ended March 31, 2013. For complete audited financial statements, please visit our website at ErinoakKids.ca.

How Funds Were Spent

Sources of Funding

Programs and Services 80.7% Building Services 5.3% Administration 12.2% Fundraising 0.4% Other 1.4%

Minstry of Children and Youth Services 94% Ministry of Health and Long-term Care 0.3% Regional Municipality of Peel 1.5% Donations and fundraising 0.6% Other revenue 3.6%

Summarized Statement of Operations

Year ended March 31, 2013 with comparative figures for 2012 Operating Fund

Capital Fund

Segregated Funds

2013 Total

2012 Total

– $53,640,303

$53,490,807

Revenue Ministry of Children and Youth Services

$53,640,303

Ministry of Health and Long-term Care

170,777

$

–

$

–

–

170,777

175,505 834,129

Regional Municipality of Peel

874,431

–

–

874,431

Donations and fundraising

330,342

–

–

330,342

30,010

1,365,169

680,041

1,354

2,046,564

2,071,321

56,381,022

680,041

1,354

57,062,417

56,601,772

Other revenue Expenses Salaries and benefits

35,423,593

–

–

35,423,593

37,394,146

Purchased and Contracted Out Expenses

15,250,292

1,488

–

15,251,780

12,984,763

Programs Supplies and other

2,640,146

771,550

1,100

3,412,796

3,611,558

Building

2,737,591

199

–

2,737,790

2,699,291

Fundraising expenses

257,384

–

–

257,384

–

56,309,006

773,237

1,100

57,083,343

56,689,758

72,016

(93,196)

254

(20,926)

(87,986)

–

89,249

(174)

89,075

(6,538)

Unrealized gain on investments Excess (deficiency) of revenue over expenses

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$

72,016

$ (3,947) $

80

$

68,149

$

(94,524)

HELPING KIDS REACH THEIR POTENTIAL SINCE 1971

Summarized Statement of Financial Position Year ended March 31, 2013 with comparative figures for 2012 Operating Fund

Capital Fund

$3,613,942

$10,459,690

1,340,429

–

4,954,371

Segregated Funds

2013 Total

2012 Total

–

$14,073,632

$ 5,923,318

–

1,340,429

892,175

10,459,690

–

15,414,061

6,815,493 3,191,136

Assets Current assets Cash and short-term deposits Accounts receivable and Prepaid expenses

Investments Interfund receivable (payable) Capital assets

$

–

3,094,184

55,291

3,149,475

2,378,456

(2,420,361)

41,905

–

–

–

9,671,133

–

9,671,133

3,368,303

$7,332,827

$20,804,646

97,196

$28,234,669

$13,374,932

$

Liabilities and Net Assets Current liabilities Deferred contributions

7,244,130

1,093,393

–

8,337,523

8,781,608

–

18,391,905

–

18,391,905

3,156,232

Net assets Invested in capital assets

–

542,559

–

542,559

646,992

Diana Thomson Award

–

–

9,927

9,927

9,927

The Care for the Kids

–

–

14,938

14,938

14,938

Restricted

–

–

72,331

72,331

72,251

88,697

776,789

865,486

692,984

88,697

1,319,348

97,196

1,505,241

1,437,092

$7,332,827

$20,804,646

97,196

$28,234,669

$13,374,932

Unrestricted

Leadership Team

Board of Directors Pamela Aasen Meeta Bains (Vice Chair) Nalini Bharkhada Steve Bishop (Chair) Sue Bookey-Bassett Judy Burns Terry Canning Lisa Gibson

$

Gillian Hogan Sherri Hopkins Ian MacFadden Bob McKay James Sutherland Wayne Walker

ERINOAKKIDS ANNUAL REPORT 2012-2013

Bridget Fewtrell, President and CEO

Kathy Craddock, Director, Human Resources

Mike Duffy, Vice President Finance and Information Technology

Christina Djokoto, Director, Quality, Utilization and Performance

Chris Hartley, Vice President, Clinical Services

Pauline Eaton, Director, Autism Services

Dr. Gillian Hogan, Vice President, Medical Services

Liz Leake, Director, Communications

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We invite our community to invest in potential.

When the Ministry of Children and Youth Services (MCYS) approved the construction of three new purpose-built facilities for ErinoakKids Centre for Treatment and Development, a new chapter in the organization’s history and the communities it serves began.

We are fortunate in that the purchase of land and cost of construction are fully funded by MCYS; however, ErinoakKids must raise approximately $20 million for furniture, fixtures and equipment for the new facilities. It will be our first capital campaign.

The campaign will launch in fall of 2013. In preparation, ErinoakKids engaged a consulting firm to conduct a campaign feasibility study. Scores of interviews were conducted with staff, donors, community and business leaders and service partners to determine our state of readiness for a capital campaign. We learned that people are passionate about the work of ErinoakKids and deeply committed to our success. The information garnered through the feasibility study will help us build a campaign that will excite and engage our community, its leaders and residents.

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The campaign will encompass our expansive catchment area of Peel Region, Halton Region and Dufferin County. Our intention is to provide everyone in our community with an opportunity to participate in establishing the new facilities that will serve our communities now and for generations to come. The campaign will reach out to area residents, businesses and service groups, as well as the ErinoakKids family of staff, volunteers, board members, clients and their families. Like the original grassroots endeavour that built the first ErinoakKids site on South Millway in Mississauga, creation of our three new facilities will require the support of our entire community.

Leadership will be a key component to the success of the campaign. We are gladdened at the response to date from business and community leaders who have expressed an interest in helping us better serve

children with disabilities in new facilities properly designed and accessible to their needs. The coming months will be busy and exciting as we prepare for campaign launch.

Our goal is to raise the needed resources for the new ErinoakKids facilities so we can better serve our clients and their families. Like all children, those with disabilities have great potential – potential that is realized and built upon with every visit to ErinoakKids.

Please join our campaign, and help kids with disabilities be the best they can be!

HELPING KIDS REACH THEIR POTENTIAL SINCE 1971

ERINOAKKIDS ANNUAL REPORT 2012-2013

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Our donors invest in potential.

Thanks to the generous support of our donors, ErinoakKids can offer programs and services beyond those funded by government. These services, such as the Independent Living Program and recreation therapy, enhance the quality of life for our clients and their families, helping them to realize the greatest potential possible.

$5,000 - $9,999 Frank Fowler Foundation Frank Giovinazzo Oakville Community Foundation Rotary Club of Mississauga West Smiles for Life Foundation The Erin Mills Development Corporation The Kiwanis Club of Oakville The May Court Club of Oakville Trends International Publishing Corporation United Way of Greater Toronto

Knights of Columbus John Fitzgerald Kennedy Council #5523 London Contracting and Pro Fence Inc. Mark Miller Mason’s Masonry Supply Ltd. Oakville PGI Mechanical Services Mississauga Central Lions Club Mississauga Firefighters Association, IAFF Local 1212 P & H Foods Procor Ltd. Reckitt Benckiser (Canada) Inc. Reunion Island Coffee Limited Rogues Restaurant Inc. Linda and Andrew Rothney Score Media Inc. Saint-Gobain Corporation Foundation Springbank Artists Talisman Moving Services Inc. TD Canada Trust Tim Hortons Restaurant Owners United Way of Peel Region Westmoreland Beaver Bible Class W. I. Dick Middle School

$1,000 - $4,999 Advanced Orthotic Designs Inc. Automated Fire Protection Systems Inc. Sharon and Stephen Bishop Elizabeth and Phillip Blais Boehringer Ingelheim (Canada) Ltd. Burlington Community Foundation Maureen and Terry Canning CIBC Clewes & Associates Life Insurance Consultancy Inc. Adam Crawford Lorna Dean Bridget Fewtrell Fiera Capital Corporation Joanne and Paul Flewwelling Gillian Hogan Grand & Toy Tom Horlor

$500 - $999 Calvin Barry Professional Corporation Canadian Delta Coach and Limousine John Davies Claude Di Fruscia Patricia and Tom Dorman Durward Hunte Financial Services Pauline Eaton John Gallinger Dana Gould Mike Harmer Christine and Barry Hartley Hydro One Employees’ and Pensioners’ Charity Trust Fund Alexis Johnson Moni and Ernie Kuechmeister Lakeshore Floor/Carpet One Mark and Janet Liptok

$10,000+ Accenture Inc. Clinical Orthotic Consultants Inc. GoodLife Kids Foundation Goodyear Canada Inc. Milton Chapter Harley Owners Group Rogers Communications Inc. Lynne and Sean Seawright Marilyn Simons State Street Foundation STYLUS Asset Management Inc.

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Cairine MacDonald Alexander Mitchell Carol and Stephen Mitchell Sandina and Ken Noble Otto Bock Healthcare Canada Ltd. Peel Regional Police PLASP Child Care Services Rotary Club of Mississauga Meadowvale David Silburt Aruna Subramanian James Sutherland Telus Corporation The Stout Monk Trilogy Marketing United Way of Oakville Marianne and Peter Vardon Westbury International (1991) Corporation Monique and David Williams Caroline Youmans $250 - $499 Acura of Oakville Sharon and Brian Allum Art for Change ATR LAN Solutions Inc. Mike Banducci Donna Barry Anne-Marie Bell Belrey Power Services Inc. Barb and Rob Bentivoglio Nalini Bharkhada Cameron Binnie Binswanger Hectare Brokerage Christine and Pat Bolland Alison Bonnyman Adrienne Boyes and Richard Leja Scott Breard Janet and Michael Butler Michelle and Kenneth Byers Central Technology Services CertainTeed Saint-Gobain Karen Cobourn Connie Conway

HELPING KIDS REACH THEIR POTENTIAL SINCE 1971

You can help.

Our donors create potential every day by supporting programs and

“We believe that each child who comes through the doors of ErinoakKids is filled with potential. By supporting ErinoakKids, we can help children achieve their greatest potential possible, regardless of their abilities.”

services that build confidence and independence. Please consider the following ways to give to ErinoakKids:

Lynne & Sean Seawright

ERINOAKKIDS ANNUAL REPORT 2012-2013

Getee Naeem Deborah and Jack Nunno Amy Obendorfer Susan and Kevin O’Brien John O’Brien Heidi Olson Janet and Peter O’Mara German Paraud Pushpa and Harish Patel David Pearson Linda Pergantes Tim Peterson Kathy and John Petford Pimco Canada Corp.

Sandra Pokszywka PricewaterhouseCoopers LLP Karly Przybylski Purina Sarah and Jamie Rae David Rudge Euphemia Shaw Douglas Smith Wioula Nimeck and Nasser Syed Jon Taylor Rodney Taylor Toni and Mark Taylor The Empire Life Insurance Company Nancy and Tony Vettese Jim Walker Walt Disney Company (Canada) Ltd. Chris and Mary Williams Janis Williams Samantha Wiseman Jack Wood Suzanne Zakoor

2. Support Programs and Services Make a one-time or monthly donation to support programs and services that are not funded by government.

3. Plan a Fundraising Event Your event could have a lasting impact on a child. Consider making ErinoakKids the charity of choice for your event donations.

4. Make a Tribute or Memorial Gift Celebrate a special occasion such as a birthday, anniversary or wedding with a Tribute gift, or make a Memorial gift to honour the memory of a loved one.

TO MAKE OR RENEW YOUR GIFT – ONE-TIME, MONTHLY OR ANNUALLY: • Donate quickly and securely online at www.erinoakkids.ca • Call or email us: 905-855-2690 ext. 4437 fundraising@erinoakkids.ca Design: Sara Purves | www.purvesandco.com

Larry Cooper Courage Distributing Inc. Kathy Craddock Margaret Crawley Richard Curtis Daley, Byers Barristers & Solicitors Kenneth and Gwynneth Dallison Delta Chelsea Christina Djokoto Tracey and Vicken Field Forever Blooming Scott Franklin Michael and Karen Fricker Gabriel Consulting Danielle Gauci Jeffrey Goddard Ralph Govan Amy Graham Monique and Rob Granby Robert Gray Krista Johnston and Ivar Grimba April and Daniel Hamilton Marlene and Mike Hope Sherri Hopkins Farzana and Ali Hussain Linda and Ed Jamieson Cathy and George Jowitt Marie Kagan Keel Cottrelle Barristers & Solicitors Margaret King Mary King-Lyons and John Lyons Drs. Vojvodich and Kirigin Sandra Kosec Kuretzky Vassos LLP Charles Letman Pamela and Dave Loughlean Mainway Electric Ltd. Mattel Canada Inc. Wendy Meadowcroft Midas Meadowvale Mohawk Inn & Suites Management Inc. Jennifer Morgan Julia Murphy

1. Make a Campaign Gift Our capital campaign, launching in fall 2013, will raise $20-million for three new purpose-built and fully accessible facilities that will serve children with disabilities.

Pledge a one-time or monthly gift to our capital campaign, and help transform the future of kids with disabilities.

CONTACT US: ErinoakKids Centre for Treatment and Development Fundraising Department 2695 North Sheridan Way, Suite 120 Mississauga, Ontario L5K 2N6 Charitable Registration No. 11890 1446 RR0001 23

Helping kids with disabilities reach for their potential

ERINOAKKIDS.CA

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HELPING KIDS REACH THEIR POTENTIAL SINCE 1971