Sherbourne Health Centre 2013-14 annual report

Step back.

Look again.

Sherbourne Health Centre 2013 – 14 ANNUAL REPORT

Welcome to our mosaic.

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2013 - 2014 ANNUAL REPORT

Sherbourne Health Centre VISION

HEALTHY PEOPLE. HEALTHY COMMUNITIES.

MISSION

A DVANCE THE EQUITY AND QUALITY OF CARE AND SERVICES. IMPROVE HEALTH FOR UNDERSERVED COMMUNITIES.

VALUES

AT SHERBOURNE HEALTH CENTRE WE: STRIVE FOR EXCELLENCE AND QUALITY EMBRACE DIVERSITY AND DIFFERENCE ACT WITH INTEGRITY AND ACCOUNTABILITY

BELIEVE IN EQUITY AND FAIRNESS

SEEK LEARNING AND INNOVATION PROMOTE COLLABORATION AND TEAMWORK

STRATEGIC PRIORITIES 2013-2018 • PUT HEALTH PROMOTION AT THE HEART OF OUR PROGRAMS AND SERVICES • TAKE OUR INFIRMARY TO THE NEXT LEVEL • ENRICH YOUTH HEALTH AND WELLNESS IN OUR COMMUNITY • BREAK NEW GROUND IN QUALITY

WHO WE SERVE LESBIAN, GAY, BISEXUAL AND TRANS PEOPLE HOMELESS AND UNDER-HOUSED PEOPLE

AND OUTCOME-BASED CARE • REACH A NEW LEVEL OF ORGANIZATIONAL STRENGTH

NEWCOMERS TO CANADA MID-EAST TORONTO NEIGHBOURHOOD

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Our doors are open to everyone.

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2013 - 2014 ANNUAL REPORT

ME SSAGE FROM THE CHAIR

For Sherbourne Health Centre, 2013-14 was a year of change, reflection and strengthening our foundation for the years ahead.

After engaging in consultation with management, staff and stakeholders and following an exhaustive search, the Board of Directors appointed Hazelle Palmer to the role of Chief Executive Officer. Hazelle’s deep experience in the community health and charitable sectors, her enthusiasm for our mission and her innate fit with Sherbourne’s values made Hazelle the clear choice to take the organization forward.

The Board also undertook a comprehensive review of its policies and procedures to ensure that Sherbourne is governed on behalf of its stakeholders by community members with the right blend of skills, experiences and motivation and that its policy framework reflects governance best practices.

Sherbourne continued to place quality at the centre of our programs and services, as more staff members proudly received our Quality Improvement Award and we were recognized

for our innovative work in the primary health care sector. Building on the learning from the inaugural year, we developed our new Quality Improvement Plan, which sets ambitious goals to improve the accessibility, integration and quality of our care. The voices of our clients continued to be at the forefront of our work, as we heard their impressions of the services they received at Sherbourne and how they felt we could serve them even better.

On behalf of the Board of Directors I extend my thanks to all of the people who make Sherbourne so inviting and impactful: our dedicated staff, volunteers, donors and funders.

As I complete my term as Chair, this annual report also represents a ‘passing of the baton’.

With a rejuvenated Board and Hazelle leading the organization, I end my term with full confidence that Sherbourne has an exciting future ahead.

Marianne Smith Board Chair

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ME SSAGE FROM THE CEO

It is my pleasure to welcome you to the Sherbourne Health Centre Annual Report 2013-14, entitled Step Back. Look Again.

I joined Sherbourne in November with, like many people in our communities, awareness and great admiration for Sherbourne’s programs and services. I set out to understand the ‘big picture’ and over an intensive six months conversing with clients, volunteers, community partners and donors, a clear theme emerged. Sherbourne’s programs, though seemingly discrete, actually work together and compliment one another to meet the needs of our clients. The unique mosaic at our front door is a perfect metaphor for Sherbourne’s model: Up close, the tiles are all different colours and textures. But look at the mosaic as it was intended to be seen and the overall picture makes sense. It forms something inviting, vibrant and relevant to the people we serve.

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2013 - 2014 ANNUAL REPORT

It’s in this spirit that I invite you to join me in seeing Sherbourne with fresh eyes. Step back and look again. As we close out Year One of our Strategic Plan, this report notes our progress toward achieving our vision of Healthy People. Healthy Communities, highlighted with stories of client impact and some achievements of which we are especially proud.

I want to thank everyone for their warmth and generosity of spirit in welcoming me to the Sherbourne community. The dedication to Sherbourne’s mission that I see every day is inspiring and I look forward to working with all of you in 2014-15 to advance the equity, quality of care and health for the communities we serve.

Hazelle Palmer Chief Executive Officer

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A YEAR IN REVIEW

2013-14 brief notes QUALITY CHAMPIONS

ACCESSIBILITY

Advancing the equity of care and services is at the heart of our mission, and we took a number of steps to make our Centre more accessible for people with disabilities.

We launched our inaugural multi-year Accessibility Plan, provided accessibility training to all staff and made improvements to washrooms and elevators. We also relaunched Sherbourne.on.ca to make it fully accessible for people with disabilities.

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2013 - 2014 ANNUAL REPORT

The Trans Health Connection project team were named as the winter Quality Improvement Award recipients. The award is given twice per year to individuals, groups or teams who have advanced Sherbourne’s quality goals. Trans Health Connection builds on Sherbourne’s ground-breaking trans health care work with a comprehensive training program that was delivered to 527 service providers across Ontario, from Windsor to Thunder Bay to Ottawa last year. Congratulations to the Trans Health Connection team!

CITY OF TORONTO ACCESS, EQUITY AND HUMAN RIGHTS AWARD

Each year, the City recognizes residents or groups for their work improving human rights. We were delighted to win the Pride Award for contributing to the well-being of the lesbian, gay, bisexual, transgender, transsexual and two spirited community.

Nominated by a community member, the award was received at City Hall by staff from our LGBT Family Health Team, SOY, Rainbow Health Ontario and LGBTQ Parenting Network.

A YEAR IN REVIEW

BRIGHT LIGHTS AWARD

ELECTRONIC MEDICAL RECORD

Our innovative ‘Paps on the Bus’ pilot project was recognized by the Association of Family Health Teams of Ontario for “Improving Care for the Five percent”. The project took access to, and education about pap smears to street-based sex workers at a time and place convenient for them by deploying the Rotary Club of Toronto Health Bus. 294 women at increased risk of developing cervical cancer were seen.

A project team of Sherbourne staff and providers successfully implemented Phase One of our new electronic medical record system (EMR). The cutting-edge system makes us more efficient and provides us with sophisticated data to ensure that our programs and services have an impact, and evolve to meet the needs of our clients.

NEW LEADER

Nalini Pandalangat, was appointed Director of Newcomer Health and Specialty Services.

Nalini has significant experience in the health care sector, with particular focus on developing culturally appropriate services for newcomers.

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OUR PROGRAMS AND SERVICE S ~ URBAN HEALTH

Urban Health Sherbourne’s Urban Family Health Team provides care to people from our immediate neighbourhood, and particularly those who are homeless and under-housed. We offer primary health care and mental health counselling, as well as mobile health services through our Rotary Club of Toronto Health Buses, chronic disease management in our Hepatitis C program, and respite care in our Infirmary.

We place special emphasis on reaching out to people who have, or are at risk of serious health issues, but whose health or independence is compromised because of barriers to health care.

The health care sector calls this group ‘The 5%’ - they represent 5% of the population, but consume 58% of health services in Central Toronto.

The Rotary Club of Toronto Health Buses deliver mobile on-the-spot nursing care and health promotion to homeless and underhoused people in the southeast Toronto neighbourhood, as well as other parts of the 10

2013 - 2014 ANNUAL REPORT

city. The Health Buses make regular stops during days and evenings at a number of community locations. Teamed with program staff, volunteer nurses delivered healthcare services an average of 1,600 times per month in 2013-2014.

Our Women in Need ‘Klinik’ (WINK) provides a welcoming environment for homeless, lowincome and street-involved women (including trans-women). WINK offers a free breakfast and one-stop access to community outreach staff, nurses, doctors and counsellors in a safe, non-judgmental space. Last year there were 1,591 visits to WINK. Our Hepatitis C program engages in outreach activities, treatment and individual/ group support for people living with, or at risk of contracting Hepatitis C. It also conducts research to ensure that we are effectively meeting the needs of the client population. The program is part of the

DEBI’S STORY

“I’m 50. I started drinking when I was 13 and angry, and I’ve been addicted to crack for 24 years. I lost myself somewhere. I found out about WINK from people around here. They come because there’s good food, and nurses and doctors. Everyone’s welcoming. I feel comfortable here. WINK turned my life around. I’ve got mental health and addiction issues. I attend the Hep C program now too. I was at a hostel, now I’m housed. I got lucky. Once you have a key… your life begins again. Now I do peer work. I’m still going through this journey and I still have a long way to go.

I just wake up every day and try to be happy.”

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OUR PROGRAMS AND SERVICE S ~ URBAN HEALTH

KEITH’S STORY

Toronto Community Hepatitis C program, a partnership between Sherbourne, Regent Park Community Health Centre and South Riverdale Community Health Centre, since 2007.

The Sherbourne Infirmary is a short-term health care unit where people who are homeless or under-housed can stay while recovering from an acute medical condition, illness or injury. It is a safe space where clients can rest and recover in a comfortable, supportive environment. Round the clock care is provided by a multi-disciplinary team.

249 clients used the Infirmary in 2013-2014.

Over the course of the year, working with clients and community partners we commissioned evaluations of our Infirmary and Health Bus programs, to identify their evolving role in achieving our strategic directions.

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“ I felt like I had people that cared about me for the first time in my life,” Keith says.

“I never knew what warm hearts were until I came to Sherbourne.”

KEITH

Urban Health statistics PROGRAM

Urban clinical team Mental health/counselling Hepatitis C program

Total actual 2013-14 volume 14,967 983 3,986

Health buses

19,885

Infirmary

14,028

Urban Health Total

53,849

Growing up in foster homes, Keith has bad memories of his childhood, and a foster family he describes as “screwed up with drugs and alcohol”. Sadly addiction became a feature of his own life and he has had various health challenges. One of those recently landed him in Sherbourne’s Infirmary after a stint in hospital, and it helped to set him on a new path. Now he’s connected to our Family Health Team, and gradually getting his life and health back together.

“I felt like I had people that cared about me for the first time in my life,” Keith says. “I never knew what warm hearts were until I came [to Sherbourne].”

“If you’d seen him a year ago, you’d have thought he was at death’s door,” says Linda, a Community Resource Worker on the team that gives Keith ongoing support. Keith is all for making the most of his chances these days.

He spends a lot of his time at home drawing, and to “give something back” is volunteering as a Wellness Volunteer at Sherbourne, helping staff and clients stay healthy.

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OUR PROGRAMS AND SERVICE S ~ LGBT HEALTH

LGBT Health Sherbourne’s LGBT Family Health Team provides primary care services that are culturally sensitive to the nuanced needs of LGBT (lesbian, gay, bisexual and trans) people. We also provide programs that help LGBT people with their broader health and social needs, such as support groups Mature Trans Sisters, the Trans Partner Network, Gender Journeys and The B-side.

Supporting Our Youth (SOY) is a dynamic community development program designed to improve the lives of LGBT youth through the active involvement of youth and adult communities.

Formed in 1998, SOY became a program of Sherbourne in 2004. SOY creates healthy arts, culture and recreational spaces for young people; provides supportive housing and employment opportunities; and increases youth access to adult mentoring and support. Over the years SOY has grown ten-fold. Established programs like Black Queer Youth, CLICK Mentorship and Monday Night Drop-In for homeless youth, have been joined by new programs like Trans_Fusion Crew for trans, gender-queer and gender-questioning youth, Express for youth new to Canada, and FLAME, an arts-based programs that focuses on inclusivity for youth with disabilities.

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ISAAC’S STORY

“I came to Canada from Jamaica. I’d been kicked out of my home - the whole gay thing was an issue. I didn’t know any other LGBT youth. I wasn’t comfortable with myself, and I was having a lot of emotional breakdowns. Within a couple of years I was homeless, going from couch-surfing, to shelters and group homes. The shelters were brutal. I was in a room with eight people. People would steal your clothes and worse, like trying to sell you crack, or get you into porno. I’d dropped out of high school. I had no direction in life, but I wanted to turn things around.

The worker in my group home suggested I come to BQY (Black Queer Youth) at SOY. I was nervous - I wasn’t out, and you don’t know who you’ll see – but I threw myself into it. The staff gave me access to food and resources, and helped me connect and have understanding with people. I started volunteering, cooking for BQY groups and fundraisers. Later they helped me get into subsidized housing in

the west end. It’s a tiny space, but I feel comfortable there.

I decided to go back and finish high school diploma. After that I did my Community Worker certificate at George Brown College. I did a co-op placement with a settlement agency, greeting and helping new immigrants who have just arrived in Canada to set up banks accounts and find family doctors. Now I’ve been accepted to Ryerson. I want to be a Social Worker, but I also want to keep up my activism about the things that are important to me: the minimum wage, aboriginal women’s issues, deforestation in South America.

SOY is a helping hand. It gave me a sense of comfort, belonging and love that I had lost – a sense of family. As well, they help to discover where you are in life, and where you want to go.”

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OUR PROGRAMS AND SERVICE S ~ LGBT HEALTH

Last year Sherbourne was awarded funding from the Ministry of Children and Youth Services for a Youth in Transition program to provide intensive support to LGBT youth who are preparing to leave the Children’s Aid system.

The pilot fills a critical gap in services for LGBT youth and is an important step toward enhancing youth health and wellness in our community.

Rainbow Health Ontario (RHO) is our unique, province-wide program with the mandate to improve access to services and to promote the health of Ontario’s LGBT communities. We support LGBT researchers and consult on health policy issues. We build capacity across the system by partnering with mainstream organizations and training health service providers, including at our biennial conference.

The 2014 Conference in Toronto drew 275 leaders from academic, practice and community sectors to share new scientific knowledge, evolving models of clinical service, relevant policy tools and grass-roots perspectives.

The conference showcased excellence and innovation and strengthened participants’ ability to work together in building a healthier

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Ontario for LGBT people. A further 1,985 health professionals participated in RHO general training on LGBT health.

A plenary entitled Welcoming and Celebrating Sexual Orientation and Gender Diversity in Families: From Preconception to Preschool explored how to effectively work with LGBTQ families, and to support gender diversity in children. The workshop was based on a resource developed by Sherbourne’s LGBTQ Parenting Network for the Best Start Resource Centre.

The LGBTQ Parenting Network promotes the rights and well-being of lesbian, gay, bisexual, trans, and queer parents, prospective parents, and their families and children through education, research, outreach, and community organizing. In addition to creating resources and distributing information, the LGBTQ Parenting Network hosts an annual Family Day event every February and the International Family Day Visibility Day Picnic each May.

LAURA’S STORY

At the RHO conference Laura Sparrow, a Registered Nurse at Sherbourne, presented Pap Smears and Beyond: The Next Generation. The session addressed ways for health providers to remove barriers for people, and particularly trans men who have experienced trauma when accessing paps, pelvic exams, or cancer screening.

“At Sherbourne we’re always pushing past traditional methods to try and be responsive to the unique needs of our clients. This was an exciting opportunity to help other health care providers re-think their practices in small ways, based on my experience in Sherbourne’s LGBT Family Health Team.

In the bigger picture, we’re helping other practitioners to remove barriers to health.”

“ I went to Trans_Fusion Crew and it was pretty much a whole different world. We could talk freely about what was going on with our lives, and our bodies. The people were so open about things, and just seemed to get me.”

AMY

AMY’S STORY

LGBT Health statistics PROGRAM

LGBT clinical team Mental health/counselling SOY Parenting Network LGBT Total

Total actual 2013-14 volume 12,691 4,030 12,376 2,107 31,204

“I first heard about SOY in 2012 through the Social Worker at my high school.

They had found SOY online and thought it could help me. I didn’t know what to expect, but I decided to give it a try. At that time my life was full of bad news. My parents were not supportive and Children’s Aid was involved. I was feeling suicidal. I had a family doctor, but I found him intimidating.

I went to Trans_Fusion Crew and it was pretty much a whole different world.

We could talk freely about what was going on with our lives, and our bodies.

The people were so open about things, and just seemed to get me.

own. I’m finishing high school now and I have been accepted to do a computer course at college. I have a summer job with a transit company, which is great because my dream job is to be a Bus Driver!

SOY is a big part of my life now. It is a bit of both family and community for me. I volunteered at the Fruit Loopz stage at Pride last year, welcoming people to the event and handing out water. I have made actual friends here.

If someone was in the situation I was in two years ago and didn’t know what to do, I would very much recommend SOY to them.”

I got referred to a trans-positive doctor at Sherbourne and found a place of my

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OUR PROGRAMS AND SERVICE S ~ NEWCOMER HEALTH

Newcomer Health

Sherbourne’s Newcomer Family Health Team was developed to better serve the needs of the diverse populations in Sherbourne’s neighborhood by focusing on newcomer, immigrant, and refugee communities.

Immigrant and refugee communities face specific challenges with resettlement, trauma experienced in the home country and systemic barriers such as racism and discrimination that impact health and well-being. The team is committed to providing accessible and responsive care for the communities it serves.

The Newcomer Family Health Team offers drop in clinics twice a week for clients who are unable to keep scheduled appointments.

Weekly settlement services are offered onsite through a partnership with Thorncliffe Neighbourhood Office.

The Newcomer Family Health Team also includes the Diabetes Education Program, which serves all of Sherbourne’s clients and the community, and is particularly relevant to specific newcomer populations, who have a higher risk of Type 2 diabetes.

The St. James Town community is the most densely populated, diverse neighborhoods in North America. Last year we expanded our services into a satellite location in the neighbourhood. We now provide weekly primary care, diabetes management and mental health clinics at the St. James Town Community Corner Health Clinic. The clinic space was made possible with support from the Rotary Club of Toronto. In the first two months of service, ten half-day primary care clinics were provided, and 49 unattached clients were connected to care.

We were also named as lead agency in the Health Access St. James Town project, a multi-agency initiative of the Toronto Central Local Health Integration Network, with the purpose of connecting complex clients to care.

The project aims to coordinate ten community organizations that serve St. James Town, as well as engage community members in promoting healthy living.

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OUR PROGRAMS AND SERVICE S ~ NEWCOMER HEALTH

MS. ROSE’S STORY

Ms. Rose is a 75 year-old lady from Haiti who lives alone in community housing in St. James Town. She came to Canada some years ago and was widowed when her husband died of pneumonia. She was referred to a Mental Health Counsellor by Health Access St. James Town Intake Workers at our St. James Town satellite location. When she came to the Counsellor, she spoke about her feelings of isolation and depression. She also had severe tooth ache and had not been able to access dental care. Our Counsellor was able to connect Ms. Rose with volunteer work at a partner organization to help break her isolation, and referred her to the Dental Bus (operated by Toronto Public Health) which stops at Sherbourne every week.

Mental Health Counsellor, Jothi says “Ms. Rose now accesses counselling and participates in volunteer work in St. James Town, which has helped with her isolation and to become more resilient. It’s helped her to address not only her health and mental health concerns, but also to feel that she is part of a community and making a positive contribution”.

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Newcomer Health statistics PROGRAM

Total actual 2013-14 volume

Newcomer clinical team

4,343

Mental health/counselling

2,424

Diabetes education

1,324

Health promotion Newcomer Total

993 9,084

NEWS HIGHLIGHTS

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THANK YOU

Our dedicated volunteers, donors and partners are the mortar that binds our mosaic. Their gifts of time, energy, passion and financial support, ensure the continued success of our initiatives today and for future generations. However you choose to help, thank you – you make a world of difference.

ON BEHALF OF OUR EVERYONE AT SHERBOURNE WE EXTEND OUR HEARTFELT THANKS TO THE GROUPS, ORGANIZATIONS AND INSTITUTIONS WHO GENEROUSLY SUPPORTED OUR WORK IN 2013-14: THE GOVERNMENT OF CANADA, THE

MEMORIAL FOUNDATION

TD BANK GROUP

OF TORONTO

THE MCLEAN FOUNDATION

TELUS TORONTO COMMUNITY BOARD

ASTON FAMILY FOUNDATION

METROPOLITAN COMMUNITY CHURCH OF

THE LAW FOUNDATION OF ONTARIO,

TORONTO

ACCESS TO JUSTICE FUND

PALOMA FOUNDATION

THOMSON, ROGERS

PRIDE TORONTO

TIPPET FOUNDATION

RAISING THE ROOF

TORONTO SPARTAN VOLLEYBALL LEAGUE

RBC FOUNDATION

TORONTO REAL ESTATE BOARD

ONTARIO REALTORS CARE® FOUNDATION

UNITED STEELWORKERS

ROTARY CLUB OF TORONTO

WYCHWOOD OPEN DOOR

TORONTO ARTS COUNCIL

XTRA AND DAILYXTRA.COM

GOVERNMENT OF ONTARIO AND THE CITY

BMO FINANCIAL GROUP COMMMUNITY ONE FOUNDATION THE DUŠAN NEDELKO FOUNDATION EENET FUSS HAIR STUDIO THE GEOFFREY H. WOOD FOUNDATION GREEN SHIELD CANADA K.M. HUNTER CHARITABLE FOUNDATION THE KATHARINA WEGER FOUNDATION THE MARJORIE AND JOSEPH WRIGHT

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THE ADA W. SLAIGHT FUND AND THE VITAL TORONTO FUND AT THE TORONTO COMMUNITY FOUNDATION

LOOKING FORWARD

SHERI’S STORY

Recently when I was re-doing my will, I decided to leave a portion to Supporting our Youth. I feel this really deep sense of heartfelt connection with SOY. It’s not about charity, it’s about supporting justice.

As an [LGBT] ally, I’ve experienced friends going through horrendous homophobia, violence and family conflict. I have a background in social work and I heard a lot about SOY in the community.

I started referring people to the program in 2004. Later, I became a mentor – I was asked to help a young man. I jumped in and said ‘yes’.

SOY is a wonderful organization that supports acquiring new skills, which has also been a growth opportunity for me. I’ve learned how to be present in the face of adversity while staying grounded, and how best to provide support for my mentee.

It’s the most loving, enriching way to be involved in an organization.

SOY builds community together with SOY youth.

It isn’t a top-down structure: each person’s voice is heard. People are accepted for who they are, no matter what they bring.

Looking Forward In Newcomer Health, we will launch a project to create better access to mental health services to immigrant, racialized and refugee communities, which is a neighbourhood health priority identified by the Mid East Toronto Health Link.

Based on client feedback, we will pilot a support group to support Trans men who have undergone sex reassignment surgery, to cope and build resilience through a challenging and emotional process.

We will complete Phase 2 of our Electronic Medical Record implementation, expanding the system into our Infirmary.

Any amount of money supports an organization.

Sustainability is key. It’s not just for now – it’s for future generations. My involvement with SOY has impacted my whole way of being, including how I give.

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FINANCIALS

Financial statements Statements of operations years ended March 31, 2014 and March 31, 2013

REVENUE Ministry of Health and Long-Term Care (“MOHLTC”) and Toronto Central Local Health Integration Network (“Toronto Central LHIN”) funding Family Health Team MoHLTC Health Research Grants Fundraising Other grants and guarantors Supporting Communities Partnership Initiative Other revenue and recoveries Amortization of deferred capital contributions

2014

2013

$7,421,485

$7,033,485

2,859,107 1,100,000 319,131 67,883 49,146

2,877,108 1,018,687 224,409 5,000 47,010

296,991 1,060,111

154,505 1,119,813

13,173,854

12,480,017

EXPENSES Primary care and Family Health Team

2013 - 2014 ANNUAL REPORT

2013

$4,070,567

$3,707,735 1,507,357 1,387,979 1,214,285

LGBT primary care Infirmary

Building services and utilities Rainbow Health Ontario

1,665,688 1,453,821 1,214,205 1,083,149

Health bus/mobile Information systems Administration Human resources Finance

554,751 549,456 453,106 345,760 294,127

Fundraising Communications Naturopathic clinic Amortization of capital assets Excess (deficiency) of revenue over expenses

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2014

96,134 13,802 12,000 1,095,828 12,902,394 271,460

895,598 529,143 483,105 533,434 376,407 322,214 91,244 7,123 14,435 1,145,344 12,215,403 264,614

FINANCIALS

ASSETS Current assets Cash Accounts receivable Prepaid Expenses Inventory Capital assets

LIABILITIES Current liabilities Line of Credit Accounts payable and accrued charges Deferred revenue Deferred capital contributions

2014

2013

$20,232 317,516 219,820 11,405 568,973

$2,661 394,208 237,825 37,970 672,664

19,531,798 20,100,771

20,545,060 21,217,724

2014

2013

– 1,044,322

$32,574 1,365,075

492,165 1,536,487

527,192 1,924,841

18,752,191 20,288,678

19,752,250 21,677,091

FUND BALANCES Invested in capital assets Internally restricted Unrestricted

2014

2013

$779,607 50,000 (1,017,514)

$792,810 – (1,252,177)

(187,907)

(459,367)

20,100,771

21,217,724

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Many Hands Make Light Work, 2011. The Sherbourne Health Centre Mosaic is a community-engaged public artwork project that was led by Red Dress Productions.

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SHERBOURNE HEALTH CENTRE 333 SHERBOURNE STREET, TORONTO, ONTARIO M5A 2S5 sherbourne.on.ca In some instances names have been changed to protect individual’s privacy. Images are used for illustrative purposes only.

Design: Rubine Red Inc. www.rubinered.ca Photos: Nicola Betts and Lauren Purves