ASG Your Auto Digest

Automotive

Auto

Best Warranty in the City!

4 Years/48,000 miles

Your

Get to know your newest Service Advisor at ASG, Reggie on Page 5

Digest

Technology is invading our cars! Find out how it is a good thing on page 8

www.ASGIndy.com

317.826.2906

Turn to Page 12 for a chance to win FREE Oil Service for a Year!

Welcome to 2018!

2018…

Aren’t we supposed to be riding around in hovering vehicles that fly themselves?

Well, we aren’t too far behind that futuristic world “The Jetson’s” showed us so many years ago. Cars are now driving and parking themselves, seeing what is around the corner, and even stopping accidents before they happen, with reaction times that no human can match.

At ASG, we are always keeping our finger on the pulse of new and developing automotive technologies. We pride ourselves on staying ahead of the curve, and making sure that you are getting the best in automotive service, advice, and repair… no matter what level of technology your car uses.

It has been a great year at ASG and we are excited to get a fresh paint scheme on the building as well as resealing and restriping the parking lot. We have sent 3 technicians and a service advisor to training for a week each to keep up on the ever changing technology in the automotive field. We also have a newly certified and 2 re-certified ASE technicians this year.

I want to personally thank you, the customer, as you are the reason we exist. I am humbled that you trust your vehicles with ASG, as I know you have plenty of options out there to choose from. The biggest benefit for you is our 4 year 48,000 mile warranty on our repairs. This ensures that you will be safe and worry free on the road ahead.

If for any reason you would like to share your great experience with me, or have suggestions on how we can improve our operation, please feel free to call 317.826.2906 or email me directly at cdouglas@asgindy.com anytime.

Thank you for choosing ASG as your automotive service and repair facility!

Sincerely,

Craig Douglas Craig Douglas Owner ASG Automotive

Connect With Us Check us out at Google Plus and read some reviews from our loyal clients. Leave a review and we will register you for a year of Oil Services!

One winner each quarter!

We love interacting with you on Facebook! We’re on the lookout for latest news, information, specials & even a giveaway or two! Take a look and “Like Us”!

Do you tweet? We tweet too! Catch quick quips and blurbs about ASG by following us! @ASGAUTOMOTIVE We are in Hollywood, baby! Not really, more like Bollywood, but we have a great overview of our services at our YouTube Channel! Check us out here to see all the benefits we can provide you!

Visit us online for helpful tips, scheduling & savings!

www.ASGINDY.com Get special mobile alerts by texting: ASGAUTO to 72727!

Scott Service Advisor With ASG since July 2016. In the industry since 1985 and brings an expert level of customer service to ASG.

MEETthe STAFF

Alex Technician

With ASG since January 2009. ASE Certified & Bosch Certified and has a BS in Economics from Purdue University.

Josh Technician

Josh is a graduate of the University of Northwestern Ohio with a degree in Tim Automotive High Performance. He joined Shuttle Driver ASG in 2017, and is ASE MS in Industrial Arts Certified.

Education from Purdue University.

With ASG since Spring 2009.

Craig President ASE Certified since 1999 and has two years of Business Management at IUPUI.

Reggie Service Advisor Joined ASG in 2016 as Ryan a Technician. Reggie is Technician now our newest Service Advisor. Stop ASE Certified. in and meet him!

Associates in Automotive Tech, Lincoln Tech College. With ASG since winter of 2012.

4 ¡ Schedule your appointment online: www.asgindy.com

Jay Technician With ASG since 1998.

ASE Certified & GM ASEP certified.

BMW/HONDA/ACURA Specialist.

e h T t e ! e y M ew Gu N

Favorite Movie: Favorite Song: Favorite Band: Favorite Car:

Favorite Place to Travel: Favorite Indianapolis Sports Team: Favorite part about the ASG Service Advisor Job:

Deadpool

No R ole Modelz Chasing K atie

For d Mustang Color ado Colts

I g et to be ar ound some amaz ing car s and people

THIS or THAT Dog or Cat

Beach Vacation or Adventure Vacation SnapChat or Twitter

Reggie

Netflix or YouTube iOS or Android Passenger or Driver Car or Truck Coke or Pepsi Schedule your appointment online: www.asgindy.com ¡ 5

Tools

Trade Of The

Alignment

Does your car pull to the right or left? Have uneven tire wear? You might want to talk to our service advisors about an alignment. Living in Indiana, with our infamous potholes, you should get an alignment check annually. ASG has a state of the art alignment rack that gets your car heading straight between the lines!

An alignment helps you: - save wear and tear on your tires - reduces stress on other parts of your vehicle reducing need for more expensive repairs - increase fuel efficiency - improve vehicle safety - improve the overall driving experience Stop in anytime and ask about the benefits of our state of the art alignment rack - we love to show off our tools!

Brakes If your steering wheel shakes as you stop or you hear grinding or chirping as you stop or drive, you need a brake inspection. ASG, again, has a state-of-the-art way to create a smooth driving experience for you with their on car brake lathe.

It is no longer necessary for us to have to take your brake rotor out of it’s element to turn it. Our brake lathe attaches to your rotor and creates a more true flat surface. Mounting new brake pads on a non true rotor will result in faster wear of the brake pads and more vibration in the steering wheel.

Long story short, the on vehicle brake lathe is the best way to get a more true surface and better driving experience.

Make sure to stop by our YouTube page for more information on this and more ASG Tools of the Trade!

6 ¡ Schedule your appointment online: www.asgindy.com

Looking for a cool destination for the day - or weekend?

Look no further than these great destinations within 200 miles of Indianapolis!

Last year, we focused in-state, this year, let’s cross the border and see what the states around Indiana have to offer!

Cincinnati, Ohio

Louisville, Kentucky

Springfield, Illinois

The Queen City is home to the Cincinnati Reds and the Bengals. They also have many other top flight minor league teams and college sports teams that have garnered national recognition.

Housed on the Ohio River, Cincinnati is home to The Over The Rhine district.

This area of Cincinnati is made up of many bars and restaurants and some of the most intact urban historic districts in the US. The architecture is amazing and the nightlife is not too bad either!

Mount Adams is another interesting area to explore with top flight views of Cincinnati.

Again, restaurants and bars are king up in Mount Adams and you won’t be disappointed with any of them!

Another must do item when you’re in the Cincinnati area is a United Dairy Farmer’s Milkshake! Cookies and Cream is always a fan favorite.

Whatever you do make sure to save some time to explore the crown jewels of the city.

The Cincinnati Zoo, Newport Aquarium, The Museum Center, the IMAX and last but not least, the American Sign Museum!

There is a wide variety of hotels to choose from to make an overnight stay both comfortable and affordable!

Let us know your favorite part of your visit on our Social Media Channels!

Go west young man and you will follow the Ohio River to Louisville. No matter how you say it, there is plenty to see and do on this riverfront city!

Known mostly for a little horse race called the Kentucky Derby, Churchill Downs, originally called the Louisville Jockey Club, is the host to this renowned staple in sports lore. The first races dated back to the 1700’s on Market street and Louisville has become the Horse racing capital of the world ever since! If you are going to the Derby make sure to check out the Fireworks over Louisville - the largest fireworks display in the country!

Fan of baseball? Here you will find a small woodworking shop that went on to become the Louisville Slugger Museum where you will see the world’s largest “Louisville Slugger”!

While in any city - sampling of the food and drink is a must. The “Hot Brown” is Louisville’s home born comfort food, named after the Brown Hotel where it originated. As for drink, the infamous Mint Julep should not be passed up while in the city.

If you are staying over - make sure to get the Uber app ready and make your way down the Urban Bourbon Trail, featuring tastings from more than 30 local bars!

Shoot us your favorite part about Louisville in the comments on our social media pages!

Looking for a bit of a slower pace?

Springfield might be just the answer. While you won’t likely find the Simpsons, it is the state capital of Illinois. It is the home of Abraham Lincoln from 1837-61 when he left to become president of the United States. A population of only 119,000 makes the city a nice size without the hustle and bustle of a major metropolitan area.

While sports takes a backseat to other festivals and events in the city, you can see more historical sites such as Abraham Lincoln’s home and the national park protecting the surrounding neighborhood.

Want to pay homage to the convenience and invention of the drive-through window?

Well, the Maid-Rite Sandwich Shop still operates what it claims to be the first US drive-through window. How did we ever live without it?

Did you know, in 1993 the Springfield area became known as the Chilli capital of the world! Wait - that isn’t spelled right is it? According to many of the Chilli shops in the county it is. In 1909, the Dew Chilli Parlor made a mistake on it’s sign. Many say it wasn’t a mistake at all, but paid homage to Illinois in the name! You be the judge...of that and the quality of the Chilli (or chili).

While you’re there, go see the Springfield Old Capital Art Fair. This annual spring festival is held the third weekend in May. 30,000 eager buyers make their way to the art fair every year. If you are an artist, the fair has $15,000 in artists awards!

History runs deep here. Several museums you should check out is the Abraham Lincoln Presidential Library, Illinois State Military Museum, Korean War National Museum and the Air Combat Museum.

No matter where you go, make sure to bring your car to ASG Automotive for an oil service and vehicle inspection to make the ride a worry free trip!

Schedule your appointment online: www.asgindy.com · 7

The Future Of Driving

TECH IN YOUR CAR If you have noticed ANYTHING in the articles that we have put into the ASG Automotive Digest, it should be the fact that Automotive Technology is becoming like the smart home of the future. Everything will be connected and everything will have the ability to talk to you even more - get to know you!

Artificial Intelligence (AI) is becoming more and more a buzzword in our lives. From AI in how when we arrive home our lights turn on, garage door can go up and cooling/heating system

kick on when you leave work so your home is a perfect 70 degrees.

You never seem to walk into a dark house and if you do, you ask Alexa or Siri to “turn on the living room lights.”

The convenience of these comforts is winning over the hearts and minds of many, but is it welcomed in your automobile?

The answer is going to have to be, “yes”!

More and more auto manufacturers are installing even

Video Links of interest: http://bit.ly/2HyUajr - See conversational SoundHound/Houndify in action! http://bit.ly/2tKvRNh - See the C-V2X in action! http://bit.ly/2FyDETU - See the S-Class Intelligent Drive in action https://www.codot.gov/programs/roadx - RoadX

8 · Schedule an appointment online: www.asgindy.com

smarter tech in the cars we drive.

Let’s dive deeper into the new trends we are seeing in 2018.

The Consumer Electronics Show is something that comes around every year in Las Vegas and it is the creme de la creme of the tech world. This is where auto (and many other manufacturers) come to preview their upcoming tech and show it off. Whether it’s ready for primetime in the vehicle or not, it is a showplace of what is or might be to come.

Connected Vehicles

AI Infotainment Systems

Ford, in conjunction with Microsoft, has been a leader in the tech world in it’s mainstream and luxury vehicles. The Sync system, while buggy at first, has come a long way to keeping the customer’s hands on the wheel and eyes on the road. Now, Ford is announcing it’s recommitment to making all vehicles connected by 2019 with “cellular vehicle to everything” technology - or C-V2X. Current Vehicle to Vehicle (V2V) communications are not standardized and Ford is working hard to do just that. This technology is faster than Wi-Fi and allows the vehicle to communicate with connected smart signals, construction zones and other roadside infrastructure.

While Siri and Google Assistant may be in our phones, the next frontier is the automobile. While we have these assistants and rely on them heavily, they aren’t interwoven into the fabric of our infotainment system in many of our cars. The tech is there - Alexa is in the Garmin Speak hardware that puts the popular assistant in the car and there are even work arounds for the Echo Dot that you can have so Alexa can give you your morning briefing on the way to work.

This means a simpler and safer driving experience. There is the ability to connect in short range with other vehicles and allow you to see around blind corners and even stay abreast of changing road conditions from the data collected from other connected vehicles.

As of June 1st, Panasonic, Qualcomm and Ford have joined forces to make a more focused effort to make these technologies come to fruition soon. Recently, they worked with Colorado Department of Transportation on testing and there are select areas of the 1-70 corridor that will deploy this technology later in the year. RoadX is an innovative and bold vision led by Colorado to create a safe and driving experience through crash avoidance leading to less injuries on the road.

But what if it was there at the sound of your voice? In the heart of your infotainment system?

What if you could tell it to create a reminder AND send a text to your spouse in one command?

Hyundai and Mercedes-Benz are looking to perfect the real time data needs of connected hungry drivers. Set to roll out in 2019 in conjunction with SoundHound, the Intelligent Personal Assistant (IPA) will allow drivers to use voice commands for many different operations and real time data which connected cars of the future demand.

The IPA will be a more proactive assistant system predicting driver’s needs and useful information like departure times for upcoming meetings that account for traffic conditions.

Also, this is where the car meets

home as the Hyundai IPA will also be able to connect with your home connected devices and work with them as well!

Mercedes-Benz is taking this a step further with the ability for the vehicle to Lip Read! The S-Class already has sensors in the cabin, sensors around the car where it is ALWAYS examining the environment, your driving and predicting several behaviors in a way to help your driving proactively be at the safest and best that it can be. This is part of a 3 year commitment by Mercedes-Benz and NVidia to perfect this technology. The interesting part about all this is that the car actually LEARNS your driving style and through your time with the vehicle it will create a more refined driving experience for Mercedes Drivers. Automated driving is around the corner... Are you ready for it?

Finally, as we alluded to with the Mercedes-Benz cars are going to be able to learn your habits. Facial recognition will “see” you as you are approaching your vehicle and let you in. Toyota demonstrated a vehicle that was able to create a conversation that had natural language and not only heard what you said, but UNDERSTOOD what you said.

Tell us how you feel about the technology in the car.

Log on to Facebook and start a conversation with us!

We would love to hear your take on these new technologies!

Schedule your appointment online: www.asgindy.com · 9

WHY WE CALL IT AN

OIL SERVICE INSTEAD OF AN OIL CHANGE

When we change your oil, we don’t think of it a an oil change, we think of it as an Oil Service. Maintenance is more than just changing your oil. Not only do we look at the standard exchange of oil and filter, but our ASG Premium Oil Services includes a standard auto service, tire rotation and brake inspection and a full 109 point vehicle inspection. We also examine your spare tire to make sure it is inflated correctly and fully functional if needed. Not only this, but we will also examine your car for items that need your attention now or later on down the road.

We offer a conventional, semi-synthetic or full 10 ¡ Schedule your appointment online: www.asgindy.com

synthetic oil services for your needs depending on your manufacturers recommended selection. ASG Automotive also has a special for our customers to save on their Oil Services - the Dramatic Deal where you can save up to 40% off your routine Oil Services throughout the year.

Ask your service advisor about them or look on page 15 for more information!

If you need any items we can give you an estimate for those items and a time frame that you might need those items done based on your driving style. You can travel in confidence when you come to ASG Automotive for an oil change or any type of auto repair, major or minor.

WHATGRADE DOES YOUR CAR GET? As we head into the fall, it is time to think about the end of summer, cooler temperatures, and GRADES! Think of your technicians at ASG as professors for your vehicle.

At ASG we give your vehicle a thorough evaluation every time you come in for service or repair. Through our courtesy inspection process, we give the systems of your

car a “grade”. We look at the condition, wear and tear, and the service intervals of your specific car and give you a grade card for you to follow. Our grade scale is a little different though - we use colors: green, yellow and red so that you can so you can see an overall picture of your vehicle at a glance.

One of the biggest issues in automotive repair, historically, has been a lack of trust. With our digital inspections, we want to make sure everything is transparent so that you have the tools to make an informed decision. For example: In the past you had to take your mechanic’s word for it when you were told you had very little life on your brake pads. Now you can see the actual photo of your brake pads - enabling you to make a decision on the timing of this repair. This can save you time and money by reducing costly repairs and an additional trip to our shop!

Another benefit of the ASG digital inspection is that you can actually plan your service visits by seeing the health of your vehicle in a snapshot. This can also alert us to other items that might need attention. If you decide to wait on some service or repair items until next visit, we will store them in our system for you until you decide to have them addressed. This information will help ensure that your vehicle is up to date and running at an A+ level!

Are you going on a trip or taking your kid back to college? Sleep easier knowing that when we inspect your vehicle, we will document any issues with photographs and grades, so that we can help you make it to your destination safely. Not all issues we find need to be addressed NOW. Some can wait, or have an “eye kept on them”. These are the “yellow” grades. Our ASG Service Advisors will help you make the best decision, and plan, for you and your vehicle.

Stop in today and ask us about getting your 109 point digital inspection sent to your email and start studying, so your vehicle will earn the “A+” it deserves! Give us a call to schedule your appointment or log on to www.ASGindy.com to pick the day that works best for you!

A+

Schedule your appointment online: www.asgindy.com · 11

$20 OFF

Spring Oil Service

STO

ONE

Good on any make or model.

Up to 5 qts. Appointment necessary. Standard oil service. Valid on most cars. Cannot be combined with other offers or discounts.

One coupon per household, per year. Present at time of service. Expires 5/31/19.

SAVE $30

A/C Evaluation

Includes: System Pressure Check, Test Duct Temperatures, Inspect Belts, A/C lines, Condenser, Cabin Filter, Compressor and Clutch Valid on most cars. Cannot be combined with other offers or discounts. One coupon per household, per year.

Present at time of service. Expires 7/31/19.

$69.95

Vacation Inspection

One call to ASG Automotive sets us into action on your repair. When you arrive, you will be greeted

promptly by a smiling face, ready to listen about the needs of your automotive repair. You can wait in our comfortable waiting room and watch some TV shows, catch up on email on our computer or use our free wi-fi. We also provide free Keurig coffee, soda and water.

Then we will get to work on your repair. Many people didn’t know we offer tires, take care of recalls, or that we can even schedule body work for your

Includes: Standard oil service, tire rotation, brake inspection, 109 point trip inspection, & spare tire service

vehicle. We can handle any repair for you. If you need

(Save $95.00)

year, from ASG Automotive. Thanks for choosing ASG!

a service or repair to your car, we can take care of it!

Please enjoy these specials that last throughout the

Valid on most cars. Cannot be combined with other offers or discounts. One coupon per household, per year.

Present at time of service. Expires 7/31/19.

$20 OFF

Summer Oil Service

10% OFF

Total invoice of $500 or more

Good on any make or model.

Maximum savings $150

Up to 5 qts. Appointment necessary. Standard oil service. Valid on most cars. Cannot be combined with other offers or discounts. One coupon per household, per year. Present at time of service. Expires 7/31/19.

Valid on most cars. Cannot be combined with other offers or discounts. One coupon per household, per year.

Present at time of service. Expires 7/31/19.

OP

SHOP

Win FREE Oil Services For A Year!

Log on to www.ASGIndy.com/contest and register for up to 4 Standard Oil Services or 2 Synthetic Oil Services.

Four winners will be chosen throughout the year.

$20 OFF

Winter Oil Service Good on any make or model.

Up to 5 qts. Appointment necessary. Standard oil service. Valid on most cars. Cannot be combined with other offers or discounts.

One coupon per household, per year. Present at time of service. Expires 3/15/19.

FREE

Electrical Check Battery, Charging & Starting System Report (Save $45.00)

Valid on most cars. Cannot be combined with other offers or discounts. One coupon per household, per year.

Present at time of service. Expires 7/31/19.

FREE

Tire Rotation With Any Service Good Luck!

SAVE $30

Brake System Flush Includes: Brake system flush, replacement of old brake fluid with upgraded DOT 4 fluid, brake inspection & tire rotation Valid on most cars. Cannot be combined with other offers or discounts. One coupon per household, per year. Present at time of service. Expires 7/31/19.

(Save $20.00)

Valid on most cars. Cannot be combined with other offers or discounts. One coupon per household, per year.

Present at time of service. Expires 7/31/19.

$20 OFF

Autumn Oil Service Good on any make or model.

Up to 5 qts. Appointment necessary. Standard oil service. Valid on most cars. Cannot be combined with other offers or discounts. One coupon per household, per year. Present at time of service. Expires 11/30/18.

RELAX!

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We’ll Take It From Here

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Indians Indycar Lucas Oil Pacers

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Ask us how you can save UP TO

50% OFF

your annual services with our Dramatic Deal!

Ask your service advisor about the details today!

Deal Dramatic Oil Services 4 Standard06 Good For 6-29 58

(317) 82 gmail.com asgindy@ IN 46236 • Indianapolis, Road, Suite 3 41 Thunderbird

Dramatic Deal Good For 2 Synt hetic Oil Service (317) 826-2906 asgindy@gmail.co m 5841 Thunderbird Road, Suite 3 • Indianapolis, IN 46236

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Follow us on Social Media and leave us a review! Your could be featured in the next ASG Magazine!

Eric A. My family and I have been going to ASG for car service for several years!

They have always been extremely courteous, done great work, and always at a fair price. I have actually tried other shops simply because of location. None of them measured up so I drive across town in order to have my cars serviced.

They are the best!

Jake S. Called 4 different places around town to describe the work I needed done on my Lexus GX. People either didn't know what I was asking for or didn't know how to do it. Not only did ASG know exactly what I was talking about, they were able to make some additional suggestions that I hadn't considered. Got the job done for less than I expected and I am very pleased with the quality of work and service.

Steve M. I have used ASG Automotive to service my car since moving to the Indianapolis area a year and a half ago. Time and time again they have left me completely satisfied with their automotive knowledge and professionalism regarding my vehicle.

Brooklyn W. Awesome customer service from Scott! I had no idea what was wrong with my car and was unable to go to the shop due to my work schedule.

Scott made sure he called me every step of the way to keep me informed about my car. My car was finished in just one day!

He made everything easy and convenient. So grateful!

Shawn J. ASG is a fantastic shop.

Scott was able to repair my truck faster and cheaper than originally quoted. I was a little disappointed that I had to pay for the diagnosis since I told him what was wrong from the beginning. On the other hand it takes a lot of money to fill a shop with great people who will make sure they are fixing the real problem and not just take your money for something you don't need. I feel like the job was done right and I'm sure if mistake was made it would be corrected promptly. At this shop you actually get what you pay for.

Alec O. Took my vehicle in for some warranty work. Scott made this as easy as possible and was able to get as much or as little information as I wanted.

Had a few issues that Scott was willing to help without hesitation, really impressed with the service and hospitality I received from ASG. Would recommend to a friend and will be back for any future repairs.

Automotive

www.asgindy.com • 317-826-2906 5841 Thunderbird Road, Suite 3 • Indianapolis, IN 46236