Business-and-Management-2013 by Tim Watkins

Business and Management

CRICOS Provider No. 03020E

Program Guide 2013

NT S TE CO N 04 Why you should study with us 05 Student profile 06 Accounting 07 BUSINESS 09 Marketing 10 JUSTICE 12 Library 14 Management 16 Project management 20 SHORT courses 21 How to apply for enrolment 22 Campus map Q

Apply via QTAC

DIRECT ENTRY VIA SBIT

FULL-TIME COURSE

PART-TIME COURSE

FLEXIBLE DELIVERY

Online DELIVERY

Workplace BASED COURSE

VFH VET FEE-HELP approved COURSE

INdigenous course Direct entry via SBIT

Is your course vet Fee-help approved? Check out southbank.edu.au for the latest VET FEE-HELP course information.

Information and courses contained within this booklet are correct as at June 2012 and are subject to change at any time without notice. For up to date information call 13 72 48 or visit southbank.edu.au Southbank Institute of Technology Program Guide 2013 3

Why you should study with us Southbank Institute of Technology

You are our number 1. hether you are just starting out on your post-school W study, up-skilling for your current career, or changing your career to discover a new you, we are here to assist you on your journey as your teacher, your support team and your lifelong-learning partner.

COURSES THAT MATTER. Our courses are designed to help you develop the skill set you need to not only achieve the job you want, but to achieve ongoing success in today’s fast-changing work environment. We focus on practical, industry-relevant training so you graduate as a valuable asset to your employer - job-ready, capable and confident. At SBIT you can choose to study from a broad range of program areas including health sciences, engineering, digital media and IT, hospitality and tourism, creative industries, business services, science and more. And if you want to study further, there are over 250 pathways from our courses to major universities that award credit for SBIT studies.

Top teachers. I magine having industry knowledge ‘on tap’. Enter our learning spaces and that’s what you get. Our teachers are respected and experienced industry professionals who are passionate about passing their knowledge down the line to you. Time after time our students tell us how much they appreciate our dedicated teaching staff – they were born to teach, and they are here for you.

Where to from here? Visit southbank.edu.au for detailed information on courses and study options, or contact us on 13 72 48. Grab a copy of our Student Guide for a heads-up on our support services and facilities or find it online at southbank.edu.au/studentguide. Then follow the enrolment process outlined in the back of this brochure – we are waiting here to welcome you! Like us on Facebook SBITBrisbane Follow us on Twitter @SBITBrisbane

Location, location, location. You couldn’t want for a better location than SBIT. Our sparkling new campus is equipped to provide you with a world class education in a world class teaching environment. On your door step you have the South East Busway, South Bank Railway Station, CityCat and all the cultural and café vibrancy of South Bank’s riverside parklands. And just a short hop away – Brisbane CBD to one side, and the great vibe of West End to the other.

84.2%* of Southbank Institute of Technology graduates go on to further study or secure a job.

*Source: National Centre for Vocational Education Research (NCVER), 2011 Summary of Graduate Outcomes.

“Studying at SBIT gave me the opportunity to solidify my knowledge and experience and gain a widely recognised qualification which has since enabled me to obtain amazing opportunities. The course I undertook introduced me to likeminded peers; three of whom are now my closest friends. I have gained more than a piece of paper – I proved my abilities, learned industry standards, opened my mind to new possibilities and gained meaningful, lifelong relationships.” Vanja Stace, Diploma of Marketing.

Vanja Stace STUDENT PROFILE

Southbank Institute of Technology Program Guide 2013 5

Business and Management Accounting and Business

Diploma of Accounting (Incorporating Certificate III in Accounts Administration and Certificate IV in Accounting)

VFH FT

Course No

Duration

Entry criteria

FNS50210 QTAC code 155722 155720

18 months (full time)

School leavers must have completed Year 12 or equivalent.Non school-leavers are selected according to eligibility and merit, vocational experience, previous study and personal competencies.

You can enrol in the above diploma or the pathway course below. Successful completion guarantees direct entry, with study credits, into the university degree without the need to re-apply through QTAC. Course No

Pathways to university

QTAC codes 155724 155726

Diploma of Accounting / Bachelor of Commerce (GU) 3.5 years

QTAC codes 155754 155756

Diploma of Accounting / Bachelor of Business (Accountancy) (QUT) 3.5 years

QTAC codes Diploma of Accounting / Bachelor of Business/ Bachelor 155757 of Commerce (USQ) 3.5 years 155758 Diploma of Accounting / Administration Bachelor of Business (USQ) 3.5 years

Career opportunities: Assistant accountant, office manager, administration manager or budget officer in a wide variety of industries from public accounting, property, business services, manufacturing, banking, insurance, Government departments and not-for-profit organisations.

“I chose to study business to assist with furthering my career. I found the teachers to be fantastic with real life experience. They were approachable and the classes were delivered in a manner which was interesting and engaging.” Tania Carlos, Advanced Diploma of Management .

Description: Put your accounting career on a solid footing with the Diploma of Accounting. This program provides you with work ready skills needed for middle and upper-level accounting jobs and forms the foundation for career mobility. As an experienced accountant you can choose to work strategically with executive and management teams to provide expert financial advice to support business decision making, work in an accounting practice or position yourself to move into an array of management positions. This the perfect course to start your career in accounting or improve your understanding of accounting to advance your career. Some of the key areas of learning in this course include how to: ■■ ■■ ■■ ■■ ■■

prepare income tax returns manage and forecast budgets prepare financial reports implement and maintain internal control procedures provide management accounting information.

Further study options: SBIT has built links with many universities including QUT and GU to give you more options for further study. This means you can benefit from direct entry into university and get a dual qualification in almost the same time it takes to gain a degree. Your studies will combine practical skills and theoretical knowledge that will hold great appeal to potential employers.

Certificate III in Business

(Incorporating Certificate IV in Business)

Course No

Duration

Entry criteria

BSB50207 QTAC code 155632 155630

1 year (full-time)

School leavers must have completed Year 12 or equivalent. Non school-leavers are selected according to eligibility and merit, vocational experience, previous study and personal competencies.

Pathways to university

QTAC codes 155526 155522

Diploma of Business / Bachelor of Corporate Systems Management (QUT) 3 years

QTAC codes Diploma of Business / Bachelor of Business (QUT) 3 years 155636 155634 QTAC code 155136*

Diploma of Business / Bachelor of Business (International Management) (GU) 3 years

QTAC codes Diploma of Business / Bachelor of Business / Bachelor 155674 of Business Administration (USQ) 3 years 155675

Career opportunities: Middle level manager in Government and private industry, administration officer, team leader, supervisor, business trainee.

Course No

Duration

Entry criteria

BSB30110

6 months (full-time)

For entry into the course, preference is given to prospective learners of Aboriginal or Torres Strait Islander descent (as defined in Abstudy guidelines). Non school-leavers are selected according to eligibility and merit, vocational experience, previous study and personal competencies.

Career opportunities: Graduates learn the skills for employment as a receptionist, secretary, personal assistant, word processing operator, computer operator, administrative assistant, clerical officer. Description: Take the next step in your business career with a course designed to provide foundation training for office-related roles. You will learn practical skills necessary for employment in office and administrative fields. This course is designed for a variety of learners from young people looking for basic business knowledge through to mature persons looking to refresh their knowledge of modern office techniques as a pathway to re-enter the workforce. Some of the key areas of learning in this course include: ■■ ■■

Description: This course provides you with competencybased training in the knowledge, skills and attitudes required to function effectively in a business environment. During the course you will undertake a cross section of subjects from management, human resources and marketing to provide you with a solid foundation for employment in commerce, industry or Government, at lower to middle manager or administrative roles.

■■ ■■ ■■ ■■

creating and using databases creating electronic presentations advanced communication strategies working effectively with diversity writing simple documents organising workplace information.

Further study options: Diploma of Business (including the nested Certificate IV in Business), Diploma of Management.

Some of the areas of study covered include how to: ■■ ■■ ■■ ■■

■■ ■■ ■■ ■■

coordinate and implement customer service strategies develop teams and individuals analyse and present research information promote products and services and develop advertising strategies maintain financial records, budgets and financial plans show leadership in the work place manage workforce planning, separation and termination plan and manage projects and conferences.

further study options: SBIT has built links with many universities including QUT to give you more options for further study. This means you can benefit from direct entry into university and get a dual qualification in almost the same time it takes to gain a degree. Your studies will combine practical skills and theoretical knowledge that will hold great appeal to potential employers.

Southbank Institute of Technology Program Guide 2013 7

BUSINESS AND MANAGEMENT – Accounting and Business

Diploma of Business

Business and Management Business Continued and Marketing

Start Your Own Business – Short Courses (from Cert IV in Small Business Management) Q

Course No

Duration

BSB40407 QTAC code 155164

6 weeks for each of There are no entry the 4 streams requirements for this course

Entry criteria

Career opportunities: Business owner, corporate business development officer, small business coach, and entrepreneur. Description: Ever dreamed about starting your own business but were unsure how to go about it? These short courses in small business management will help you explore the possibility of working for yourself. Experienced lecturers take you through the process of planning, financing, marketing and online business development to help you turn your ideas into business reality. The training helps you gain the necessary skills to run a successful small business with courses in the following four streams: ■■

business planning and modelling

■■

cash flow funding for start-ups

■■

bootstrap marketing for start-ups

■■

establishing a business online.

Each of these four streams completes a part of the requirements for the Certificate IV in Small Business Management. Successful completion of all four satisfies requirements for to be awarded the Certificate IV.

“Undertaking the Diploma of Marketing has made a significant difference to me both professionally and personally. The course has greatly improved my work skills and I feel much more confident”. Pam Burgess, Diploma of Marketing.

VFH FT

Diploma of Marketing – Accelerated

Course No

Duration

Entry criteria

Course No

BSB51207 QTAC code 155932 155930

1 year (full-time)

Completion of Year 12 or equivalent. Non school-leavers are selected according to eligibility and merit, vocational experience, previous study and personal competencies.

BSB51207-2 32 weeks (parttime)

Pathways to university

QTAC codes 155738 155737

Diploma of Marketing / Bachelor of Business (GU) 3.5 years

QTAC codes 155658 155657

Diploma of Marketing / Bachelor of Business (QUT) 3 years

QTAC codes Diploma of Marketing / Bachelor of Business / Bachelor 155659 of Business Administration (USQ) 3 years 155660

Career opportunities: Assistant marketing manager, product / brand manager, marketing coordinator, sales coordinator, customer service officer, promotions coordinator. Description: As a student of this course you will develop industry relevant knowledge and skills to operate successfully in a marketing environment. You will gain essential work marketing and business skills to apply in the workplace or the foundation for further studies at university. This course is structured to allow you to carry out a range of work based activities such as: ■■ ■■ ■■ ■■

■■

market profiling and analysing customer behaviour conducting, analysing and presenting market research developing domestic and international marketing plans reviewing and maintaining websites and electronic marketing communications reviewing marketing activity and financial reporting.

Further study options: We have built links with many universities including QUT and Griffith to give you more options for further study. Enrolling in one of the marketing pathway courses above provides you with a seamless entry into the respective university course and credit of up to one year of study at university. On completion of your study you’ll have two qualifications plus great practical skills and theoretical knowledge from your vocational and university studies.

Duration

VFH DE

Entry criteria It is recommended that participants have 5 years work experience and practical management experience with an understanding of issues and marketing needs in large organisations.

Career opportunities: Assistant marketing manager, product / brand manager, marketing coordinator, sales coordinator, customer service officer, promotions coordinator. Description: Take control of your career faster, with accelerated training in Marketing. This accelerated diploma is designed to allow you to complete your studies part-time while continuing to work. This course is specifically geared for existing sales and marketing employees with five years experience in the workforce. This course provides advanced training in the knowledge and skills needed to operate at the highest levels of business and will help you identify new opportunities to advance your career and the confidence to take the next step to university. The course blends practical experience with current marketing theory to help you develop a broad range of work skills and applications. During this practical marketing course you’ll learn ways to: ■■

■■

■■ ■■ ■■ ■■

Effectively integrate social media and web based technologies with traditional marketing techniques Use current templates, tools and techniques to conduct marketing research Develop a social media strategy Update and optimise web content Prepare a marketing plan for a live business. Most importantly the knowledge you gain from this course can be applied immediately in any workplace to improve your overall marketing effectiveness.

Further study options: Bachelor of Business at QUT via QTAC with credit for subjects equal to one year of full time study.

By blending practical experience with current marketing theory our industry experienced, qualified teachers and supportive learning environment will help ensure you reach your career goals.

Southbank Institute of Technology Program Guide 2013 9

BUSINESS AND MANAGEMENT – Business Continued and Marketing

Diploma of Marketing

Business and Management JusticE

Diploma of Justice Studies (incorporating Certificate IV in Justice Studies)

VFH FT

Course No

Duration

Entry criteria

39293QLD QTAC codes 155472 155476

1 year (full-time)

Completion of Year 12 or equivalent. Non school-leavers are selected according to eligibility and merit, vocational experience, previous study and personal competencies.

Pathways to university

QTAC codes 155488 155486

Diploma of Justice Studies / Bachelor of Arts Criminology and Criminal Justice (GU) 3 - 3.5 years

QTAC codes 155468 155466

Diploma of Justice Studies / Bachelor of Justice (QUT) 3 years

QTAC codes Diploma of Justice Studies / Bachelor of Business / 155462 Bachelor of Business Administration (USQ) 3 years 155463

Career opportunities: Regulatory, compliance and enforcement roles in Government departments, courts administration, courts security, courts public liaison and community services, courts registry, probation and community corrections, juvenile justice, sheriffs, bailiffs, community policing, Aboriginal legal services, alternative and diversionary programs, offender/detainee support programs, Commonwealth immigration control, customs, community crime prevention, community legal services (non-professional).

SBIT’s Diploma of Justice program has been developed to provide an understanding of the many facets of the Queensland and federal justice systems. The course helps to ensure that graduates are job-ready and possess the skills and knowledge integral to successful articulation into the higher education sector.

Description: This course helps you prepare yourself for work in State and Federal law enforcement departments. If your career interests lie in business, corrective services, the court system, security services, juvenile justice, community services or public service areas with an enforcement component this is the right course for you. On successful completion of this course you will gain work and university ready skills in: ■■ ■■ ■■ ■■ ■■ ■■

■■

interviewing communication with clients on justice related issues analysing criminal and civil justice systems word processing and keyboard skills analysing and presenting research information preparing court documentation on civil & criminal proceedings applying provisions of a range of law enforcement legislation managing ethical responsibilities in the justice sector.

Course No

Duration

39252QLD-1 1 year (full-time) QTAC codes 155450

BUSINESS AND MANAGEMENT – Justice

Diploma of Justice Aboriginal and Torres Strait Islander

Entry criteria For entry into the course, applicants need to be of Aboriginal or Torres Strait Islander descent (as defined in Abstudy guidelines).

Pathways to university

QTAC code 155490

Diploma of Justice (A&TSI) / Bachelor of Justice (QUT) 3 years

Career opportunities: Graduates of this Diploma will be eligible to work, with minimal supervision, in justice and related public sector departments in the following areas: corrective and community services, Department of Emergency Services, customs and immigration control or police. Description: Put your legal career into safe hands with extensive preparation for employment in the area of State and Federal law enforcement. This course has been developed to provide you with a sound understanding of criminal and civil justice systems and the techniques and skills to provide guidance and counselling to others. You will gain job ready skills, knowledge and experience for employment in a diverse range of positions in corrective and community services, customs and immigration control. The course has been tailored to ensure you gain jobready skills, as well as knowledge integral to successful articulation into the higher education sector. Some of the key areas of study include how to: ■■ ■■

■■ ■■ ■■ ■■ ■■

■■

analyse criminal and civil justice systems provide assistance to A&TSI people accessing the justice system support A&TSI people in the justice system protect the safety and welfare of A&TSI offenders manage successful cultural practice for justice workers apply the Queensland Criminal Code manage ethical and accountability responsibilities in the justice system prepare information for justice processes and facilitate court orders.

further study options: SBIT has built links with many universities including QUT and GU to give you more options for further study. This means you can benefit from direct entry into university and get a dual qualification in almost the same time it takes to gain a degree. Your studies will combine practical skills and theoretical knowledge that will hold great appeal to potential employers.

The combination of practical training and tertiary study will broaden the scope of your skills and experience and significantly improve your career outcomes when you enter the workforce.

Southbank Institute of Technology Program Guide 2013 11

Business and Management Library

Marketing Diploma of Library and Information Services

VFH FT

Course No

Duration

Entry criteria

BSB51207 Course No

1 year (full-time) Duration

Completion of Year 12 or Entry criteria

equivalent. Non school-leavSchool have comers are leavers selectedmust according to pleted Yearand 12 merit, or equivalent. eligibility vocational Non school-leavers are experience, previous study selected according to eligibility and personal competencies. and merit, vocational experience, previous study and personal competencies. You can enrol in the above diploma or the pathway course below. Successful completion guarantees direct entry, with study credits, You in thedegree above without diplomathe or the pathway course below. intocan the enrol university need to re-apply through QTAC. Successful completion guarantees direct entry, with study credits, into the university degree without the need to re-apply through QTAC. Course No Pathways to university QTAC code CUL50111 155932 QTAC codes 155930 155232 155238

QTAC codes Course No 155738 QTAC codes 155737 155324 QTAC codes 155326 155658 155657

18 months (full-time)

Diploma ofto Marketing / Bachelor of Business (GU) Pathways university Diploma of Library and Information Services / Bachelor of Corporate Systems Management (QUT) Diploma of Marketing / Bachelor of Business (QUT)

Career opportunities: Library technician, circulation QTAC codes Diploma of Marketing / Bachelor of Business (USQ) officer, 155659acquisitions officer, reference desk support and cataloguing officer. 155660 QTAC codes Diploma of Marketing / Bachelor of Business

155661 Administration Description: This course (USQ) is part of the Library and 155662 Information Services Industry Training Package and prepares you for a professional role in a wide range of library types Career opportunities: Assistant and marketing including; public, special, academic schoolmanager, and a product / brand manager, marketing coordinator, sales pathway to university. coordinator, customer service officer, promotions coordinator. is developed in assisting clients to obtain Competency

“The Diploma of Library/Information Services was invaluable in giving me the knowledge and hands on experience to move straight into a role in the library.” Ormond Oxenham, Diploma of Library / Information Services.

information, making information accessible, working and Description: As a student of this course you will develop managing in a team and maintenance of library facilities industry relevant knowledge and skills to operate successfully including technological applications. This course covers the in a marketing environment. will gainofessential work to traditional library services of You circulation books through ready marketing business skills ready tosearching apply in the facilitating client and access through to efficient of the workplace orWorld the foundation further studies internet and Wide Web.for Some of the areasatofuniversity. learning covered during the course include: This course is structured to allow you to carry out a range of ■ ■ undertake cataloguing activities work based activities such as: ■■ how to obtain information from external and ■■ market profiling and analysing customer behaviour networked sources ■■ conducting, analysing and presenting market research ■■ research and analyse information to meet customer needs ■■ developing domestic and international marketing plans ■■ facilitate group based learning ■■ reviewing and maintaining websites and electronic ■■ catalogue and classify material marketing communications ■■ use development software to build a basic website ■■ reviewing marketing activity and financial reporting. ■■ develop and use complex databases. Further study options: We have built links with many Further study options: SBIT has built links with many universities including QUT and Griffith to give you more universities including QUT to give you more options for options for further study. Enrolling in one of the marketing further study. Enrolling in the library / information services pathway courses above provides you with a seamless entry pathway course above provides you with a seamless entry into the respective university course and credit of up to one into the university course and credit of up to one year of year of study at university. On completion of your study study at university. On completion of your study you’ll have you’ll have two qualifications plus great practical skills and two qualifications plus great practical skills and theoretical theoretical knowledge from your vocational and university knowledge from your vocational and university studies. studies.

Course No

Duration

Entry criteria

CUL40111

12 months

Prospective students must either be currently working or hold a significant and on-going volunteer position in a library for at least 1 day (7-8 hours) per week. Their supervisor must hold library qualifications at the level of at least Cert III or higher. Good literacy and numeracy, computer skills and access to the internet are essential.

* pending registration

Career opportunities: Library assistant, Library officer, circulation officer, information services assistant, digital services officer, client services officer. Description: Gain an introduction to the library and information services industry with a broad range of knowledge and skills particularly focussed on providing high level responses to customer needs using library data bases. Library assistant may work independently, in teams or as frontline supervisors in public, school, academic or special libraries using the skills they have developed in; ■■

assisting customers to locate and access information

■■

processing and maintaining resources

■■

ffectively using and problem solving with technology e and equipment

■■

using copyright material

■■

promoting literature and reading

■■

updating website information.

further study options: Diploma of Library and Information Services.

This program is recognised by the Australian Library & Information Association and confers automatic eligibility for Library Technician membership.

Southbank Institute of Technology Program Guide 2013 13

BUSINESS AND MANAGEMENT – Library

Certificate IV in Library, Information and Cultural Services*

Business and Management MANAGEMENT

Advanced Diploma of Management

VFH DE

Course No

Duration

Entry criteria

BSB60407

18 weeks (parttime)

It is strongly recommended that participants have 5 – 10 years work experience. It is also recommended that students have practical management exposure and experience with an understanding of issues in large complex organisations.

Career opportunities: Business development manager, contract administration officer, executive officer, financial assistant, finance officer, general manager, human resources officer, operations manager and sales. Description: Take your career to a more strategic level with accelerated training in advanced business management skills. This advanced diploma course will provide you with the leadership and management skills and abilities needed by today’s businesses and the confidence to take the next step to university. You will learn how to identify big picture opportunities in today’s dynamic, global environment and develop the tools to capitalise on opportunities for incremental improvements in the businesses’ total value chain. Give yourself an edge by developing key leadership skills to: ■■ ■■ ■■ ■■ ■■

“I really enjoyed the course, the lecturers and my class mates. I never knew that studying could be so interactive and enjoyable. The practical and ‘real life’ aspect of the course means that you can literally use the learning in the workplace, the very next day.” Paul Brew, Advanced Diploma of Management and Diploma of Project Management (Dual Award).

develop and implement strategic and business plans provide leadership across and organisation manage change and continuous improvement programs manage knowledge and information manage budgets and financial plans.

Further study options: Bachelor of Business at QUT via QTAC with credit for subjects equal to one year of full time study.

Regardless of which course you choose know that it has been designed with your career in mind.

(incorporating Certificate IV in Business)

VFH DE

Diploma of Human Resources Management – Accelerated

Course No

Duration

Entry criteria

Course No

BSB51107 QTAC code 155742 155748

1 year (full-time)

School leavers must have completed Year 12 or equivalent. Non school-leavers are selected according to eligibility and merit, vocational experience, previous study and personal competencies.

BSB50607-2 32 weeks (parttime)

Pathways to university

QTAC codes 155727 155728

Diploma of Management / Bachelor of Business (GU) 3 years

QTAC codes 155967 155964

Diploma of Management / Bachelor of Business (QUT) 3 years

QTAC codes Diploma of Management / Bachelor of Business / 155729 Bachelor of Business Administration (USQ) 3 years 155730

Career opportunities: Middle level manager in Government and private industry, team leader, supervisor, management trainee. Description: Get in control of your career, with advanced training in contemporary business and management practices and principles. This course encompasses modern management practices and practical skill development to improve organisational efficiency. By enrolling in one of the management pathway courses you can also gain direct entry to the respective university course with credits for your studies. On completion of the course you will have gained essential managerial skills and knowledge to put future strategies for success in place including the knowledge to: ■■ ■■ ■■ ■■ ■■ ■■ ■■ ■■ ■■

Duration

VFH DE

Entry criteria It is recommended that participants have 5 years work experience and it is recommended that students have practical management experience and an understanding of issues in large organisations.

Career opportunities: Human resource officer, team leader, middle level manager, recruitment officer, training and development officer, payroll officer, employee/ industrial relations officer. Description: Take control of your career faster, with accelerated training in Human Resource management. This course has been developed to enable you to gain critical skills and knowledge in all areas of Human Resource Management including staffing, recruitment, induction, termination, employee relations, performance management, training and professional development. The interactive classes will enhance the development of valuable HR networks and provide you with the opportunity to learn from your fellow students and the confidence to take the next step to university. Some of the areas of study covered during this course are: ■■ ■■ ■■ ■■ ■■

managing industrial relations managing recruitment and selection processes managing separation and termination processes workforce planning and managing human resource services managing people, performance and providing leadership across the organisation.

Further study options: Bachelor of Business at QUT via QTAC with credit for subjects equal to one year of full time study.

coordinate and implement customer service strategies develop and deliver presentations develop teams and individuals promote products and services maintain financial records establish effective workplace and industrial relations provide effective leadership facilitate continuous improvement manage risk.

Further study options: SBIT has built links with many universities including QUT and Griffith to give you more options for further study. Enrolling in one of the management pathway courses above provides you with a seamless entry into the respective university course and credit of up to one year of study at university. On completion of your study you’ll have two qualifications plus great practical skills and theoretical knowledge from your vocational and university studies. Southbank Institute of Technology Program Guide 2013 15

BUSINESS AND MANAGEMENT – Management

Diploma of Management

Business and Management PROJECT MANAGEMENT

Advanced Diploma of Project Management

VFH DE

Course No

Duration

Entry criteria

BSB60707

18 weeks (part-time)

SBIT strongly recommends that students should either have successfully completed a Certificate IV in Project Management, or had at least five years experience working in a project based role. Ideally, students should have completed Year 12 or equivalent. This course is NOT recommended for students who have just left school.

Career opportunities: Project manager, program manager, project officer, project coordinator, business development manager, contract administration officer, executive officer, financial assistant, finance officer, human resources officer and sales. Description: This course explores the program management (managing multiple projects) discipline and how it relates to project management through nine workshops based on the PMBoK Knowledge Areas. Students will practice these topics in a safe, friendly environment aimed at preparing them for the challenges faced by program managers in the workplace. The course has been designed for project professionals with substantial project management experience looking to take their next step into program management. It investigates the synergies and contrasts between program management and project management.

“The course structure is flexible and meets the requirements of working employees and mature aged students. I found my teacher to be very experienced and able to use real world examples that related closely to the varying student industry backgrounds.” Paul Watson, Advanced Diploma of Project Management.

Some of the key program management skills you will gain during this course include: ■■ ■■ ■■ ■■ ■■ ■■ ■■

effectively integrating projects directing the scope of a project program managing time, cost and quality outcomes managing human resources planning and managing communications requirements risk management procurement and contracting.

Further study options: Bachelor of Business at QUT via QTAC with credit for subjects equal to one year of full time study.

VFH DE

BUSINESS AND MANAGEMENT – Project Management

Diploma of Project Management

Course No

Duration

Entry criteria

BSB51407

18 weeks (part-time)

SBIT recommends that students should either have completed a Certificate IV in Project Management, or had experience working in a project based role.

Career opportunities: Project manager, program manager, project officer, project coordinator, business development manager, contract administration officer, executive officer, financial assistant, finance officer, human resources officer and sales. Description: The Diploma of Project Management explores advanced topics through nine workshops based on the PMBoK Knowledge Areas. The course builds on skills and knowledge explored in the Certificate IV in Project Management. During this course you will learn to out-grow the “recipe” nature of Project Methods, providing you with the ability to adapt to different environments using a natural project management style. You will practice these topics in a safe, friendly environment aimed at preparing you for the challenges faced by project managers in the workplace. On completion of this course you will have developed work ready skills ready to effectively manage projects including: ■■ ■■ ■■ ■■ ■■

application of project integrative processes project scope, time and costs project quality and risks project communications human resources and procurement.

Further study options: Advanced Diploma of Project Management.

Adding Project Management to your existing qualification can help you manage your career to the next level. You’ll find these courses packed full of real world examples and exercises to help your development as a business professional and project manager.

Southbank Institute of Technology Program Guide 2013 17

Business and Management PROJECT MANAGEMENT Continued

Certificate IV in Project Management

WB DE

Course No

Duration

Entry criteria

BSB41507

18 weeks (part-time)

There are no entry requirements for this course. However, it is recommended that students have completed Year 12 or equivalent and/or have relevant experience in the industry or, Year 10 and have two (2) years industry experience.

Career opportunities: Project co-ordinator, project administrator, assistant project manager. Description: Project management skills are fast becoming an essential skill for all managers. This course is designed to build up your skills in project management, with comprehensive training delivered by industry-recognised professionals. This course provides you with practical project management skills through real world workshops and assessment. On completion of this course you will have the ability to apply project management tools and techniques to effectively: ■■

define project scope

■■

manage time and project costs

■■

manage project quality and risks

■■

apply human resources and procurement techniques.

further study options: Diploma of Project Management or Advanced Diploma of Project Management.

“SBIT’s acting course is extremely cutting “My experience of the course has been edge and realistic. If you want to be the that it’s practical and real world. The focus best actor you can be, come to SBIT. ” on skills will be a huge advantage in Stephanie Thuesen, the workforce.” Advanced Diploma of Arts (Acting). Jess Daly, Student Certificate IV in Small Business Management.

WB DE

Course No

Duration

Entry criteria

n/a

2 to 5 days

There are no formal entry requirements for this program.

Career opportunities: Business managers, project sponsors, project managers, project support staff, project coordinator and project officer, team manager and member. Description: PRINCE2 - ‘Projects in Controlled Environments’ is a project management methodology which allows you to implement projects that align with globally recognised protocols. PRINCE2 training is accredited by the Office of Government Commerce and Association of Project Managers Group. ■■

■■

RINCE2 is based on experience drawn from thousands P of projects. It can be applied to any project regardless of project scale, type, organisation, geography or culture. Qualifications in PRINCE2 are internationally recognised. SBIT offers three levels of PRINCE2 training: RINCE2 - Foundation: 3 day trainer-led format. It includes P a comprehensive workbook you can use to undertake preparatory self-study. The exam is held in the last hour of the third day. RINCE2 - Practitioner: 2 days (participants must have P successfully completed the Foundation course). RINCE2 - Foundation with Practitioner: 5 day trainer-led P format. It includes two comprehensive workbooks that can be used to undertake preparatory self-study. Exams are held at the end of the third and fifth days. The Foundation exam evaluates your knowledge of the concepts, terms and theoretical aspects of PRINCE2. The Practitioner exam evaluates your knowledge of the application of PRINCE2.

Further study options: Certificate IV in Project Management, Diploma of Project Management or Advanced Diploma of Project Management.

Southbank Institute of Technology Program Guide 2013 19

BUSINESS AND MANAGEMENT – Project Management Continued

PRINCE2 Short Courses

Business and Management SHORT COURSES

Southbank Institute of Technology offers a variety of business short courses aimed at helping you create new opportunities and achieve more. These short courses are a great way to quickly and effectively update your skills. Time Management This workshop outlines effective time management practices. It provides you with simple techniques and tools to help manage time more effectively. The course demonstrates how to apply these techniques in your work and personal life to enable you to function effectively and efficiently, even under intense pressure.

Sales Fundamentals Learn how to uncover client needs, solve problems, transmit the right sales pitch and close the sale with this workshop in Sales Fundamentals. The workshop provides you with a basic sales process and sales tools you can use to achieve the highest level of professionalism no matter what the size of the sale or product you’re selling.

Managing Change

Short courses can add extra shine to your resume by demonstrating your commitment to personal development. They can help you explore new fields of learning and sharpen your business and professional knowledge.

During this workshop you investigate ways to manage change leaving you better equipped to accept and manage change programs and communication strategies. You’ll gain a better understanding of change management as a critical skill.

Leadership and Influence Through this workshop you will gain an understanding of effective leadership styles and how different leadership styles or techniques work in different situations. You will be provided with tools to develop the leadership style that fits your personality and you’ll gain an understanding of leadership concepts to maximise your leadership ability.

Effective Conflict Resolution Effective conflict resolution provides you with strategies to resolve conflict positively and productively. You will gain crucial conflict resolution skills and explore ways to turn conflict into opportunities for creativity, collaboration and improvement. Most importantly you will gain the confidence to address conflict optimistically.

This workshop focuses on the different types of customer service – both internal and external. You’ll gain the knowledge and tools to build better customer value, to better understand your customers and gain techniques to develop a practical approach to service excellence.

Coaching and Mentoring This workshop looks at effective ways to coach your employees. It guides you through the coaching process covering effective techniques to foster a great working relationship with your employees. You’ll gain tools and strategies to build stronger more effective relationships, to better lead your staff to increase their productivity and to realise their true potential.

Effective Meetings These short courses are delivered in a one day trainer led format with a variety of start dates throughout the year.

This workshop is designed to help you understand the skills and knowledge needed to conduct meetings that produce actions and reduce time wasting. It is targeted at individuals and groups who require an understanding of the basics of workplace meeting management and, more importantly, how to ensure that meetings are effective.

The Effective Negotiator Gain a better understanding of how you can enhance your negotiation skills. You’ll learn how to negotiate the best outcome possible in your dealings with people in a business context. You will gain an understanding of the phases of negotiation and how to effectively apply top negotiation techniques and achieve better outcomes.

The Inspiring Presenter Your ability to communicate in an effective and efficient manner with other people is essential to business success. This workshop covers the skills and knowledge that will enable you to communicate and interact with others in a way that is relevant, useful and productive. You will hone your presentation skills and become a more confident and effective presenter.

Team Building Effective team work within the workplace is integral to business success. This workshop will help you understand the skills and knowledge that lead to effective team building. You will gain an understanding of the psychology surrounding team building and the different characteristics common to effective teams in a workplace setting.

Southbank Institute of Technology Program Guide 2013 21

BUSINESS AND MANAGEMENT – Short Courses

Customer Service

How to enrol Application stage Select your course

Contact Student Administration To confirm the most recent course information, phone 13 72 48, or go to southbank.edu.au

Pathways to university* Southbank Institute of Technology has partnered with major Queensland universities to provide articulation pathways from diplomas and advanced diplomas into their degree courses. So if you didn’t get the right OP it’s not the end of the world. By completing a diploma or advanced diploma at SBIT, you can improve your OP score and increase your chances of securing a place at university. For more information visit southbank.edu.au/pathways.

Recognition of Prior Learning (RPL) RPL is a process that allows the competencies you already possess to be recognised (regardless of how you obtained them) with a formal qualification. These might include skills you picked up on the job or from other life experiences that do not necessarily include formal training. For more information visit southbank.edu.au/rpl.

Apply for your selected course through either:

(Queensland Tertiary Admissions Centre)

Southbank Institute of Technology

To apply, visit qtac.edu.au

To apply, phone 13 72 48

QTAC

Check the on-line course brochure on southbank.edu.au to find out if you need to apply through QTAC or directly to SBIT.

Enrolment stage Once you have received acceptance, go to southbank.edu.au or phone 13 72 48 to enrol in your subjects. View the ‘show me’ video at southbank.edu.au/howtoenrol for full details about enrolling online.

Secure your enrolment Pay your fees before the course commences to secure your enrolment. Limited places are available in most courses.

Career and Employment Resource Centre Make sure you visit our Career and Employment Resource Centre. Aside from an array of career and employment resources, you will find qualified and experienced Career Counsellors who can help you with information and advice on future career and employment options. Prospective and current students are welcome. The Centre is open Monday to Friday and is located in the campus heart, just off Ernest Street.

FEE-HELP and VET FEE-HELP At SBIT you can access the Federal Government’s student loan schemes. FEE-HELP assists full fee paying students to pay for all or part of their tuition fees. Eligible students can use FEE-HELP at SBIT for the Associate Degree in Civil Engineering. VET FEE-HELP assists eligible full fee paying students to pay for all or part of their tuition fees when studying an approved VET course of study at the diploma, advanced diploma, vocational graduate certificate or vocational graduate diploma level. For more information visit southbank.edu.au/feehelp and southbank.edu.au/vetfeehelp.

Info Evening Keep your eye on southbank.edu.au for details on our annual Info Evening. This event provides you with the opportunity to meet our teachers face-to-face, tour our world-class learning facilities and seek answers to all of your questions.

*University abbreviations: ACU

Australian Catholic University National

QUT

Queensland University of Technology

BOND Bond University

SCU

Southern Cross University The University of Queensland

CQUni Central Queensland University

CSU

Charles Sturt University

USC University of the Sunshine Coast

Griffith University

USQ University of Southern Queensland

Brisbane Convention and Exhibition Centre

B - Block ■■ Applied Sciences ■■ Nursing ■■ Children and Social Services ■■ Student Space

Life Sciences

D - Block Hospitality Management ■■ Tourism ■■ Meat Trades ■■ Bakery ■■ Floristry

■■

Church

F - Block ■■ Communication and General Education ■■ Literacy and Learning Centre ■■ English Language Programs ■■ TAFE English Language and Literacy Services (TELLS)

West End

Performance Centre

Indigenous

H - Block Photography ■■ Digital Media, Animation and Graphic Design ■■ Civil Engineering ■■ Architectural and CAD ■■

Busway and South Bank Railway Station

Deliveries

Building Entry Student Recreation Areas Bike Racks Covered Circulation i Information Boards P Carpark Entry / Exit

Urbanest - Student Accommodation

ay thw al Pa ation c u d E

Tourism and Hospitality

Creative Arts

COLCHESTER STREET

G - Block ■■ Business ■■ Information Technology

Business

Student Services

Library

South Bank Parklands and CBD

Career and Employment Resource Centre

MERIVALE STREET

E - Block ■■ Fine Arts ■■ Contemporary Music ■■ Jewellery and Watchmaking ■■ Production Workshop

ERNEST STREET

Ernest Street Plaza

Communication

Design Technology

Student Space

Health Sciences

QSPGA Courtyard

C - Block ■■ Library ■■ Student Services ■■ Indigenous Centre ■■ Performing Arts ■■ Career and Employment Resource Centre

Greenspace

Business and IT

Undercover Area

Edu catio nal P athw ay

South Brisbane Rail Station

A - Block ■■ Beauty Therapy ■■ Dental Services ■■ Sport, Fitness and Recreation

GLENELG STREET

Campus Map

TRIBUNE STREET

Southbank Institute of Technology 66 Ernest Street | Locked Mail Bag 14 South Brisbane Queensland Australia 4101 13 72 48 | enquiry@southbank.edu.au Like us on Facebook SBITBrisbane Follow us on Twitter @SBITBrisbane

V1 | 02-2013

Business and Management