Scania total transport solutions

Total transport solutions

SCANIA TOTAL TRANSPORT SOLUTIONS

Contents Scania Total Transport Solutions

4

Our range

Scania and Sustainable Fuels

29

Scania Driver Training

31

Driver CPC Training

31

The Scania Training Centre

32

Scania Trucks: The Highest Quality, The Widest Choice

6

At a Glance: The Scania UK Truck Range

7

Long Haul

8

Dealers

Distribution

9

The Scania UK Dealer Network

34

Construction

10

Scania Dealer Services

35

Scania V8

11

Scania UK Dealer Locations

36

Complete Vehicles

12

Specialist Vehicles

14

Scania Buses and Coaches

16

Scania Engines

18

Acquisition

Aftermarket Scania Fixed Price Repairs

38

Scania Parts

39

Scania Service Exchange Programme

39

Trailer Parts and Services

40

New Vehicle Sales

20

Scania Ancillary Services

41

Scania Rental

21

Tanker Support Services

42

Scania Used Vehicles

22

Accident Management and Repair Network

44

Scania Financial Services

23

Scania Assistance

45

Scania Insurance

24

Scania Support Programmes

46

Scania Consumables

48

Scania Oil

48

Scania Accessories

49

Webshop

49

Optimise Scania and Safety

25

Ecolution by Scania

26

Scania OnBoard

28

SCANIA TOTAL TRANSPORT SOLUTIONS

Scania Total Transport Solutions For well over half a century Scania has focused

activities currently contained within the Scania

its production on its modular-build system, a

Total Transport Solutions programme. But

unique and innovative idea which positioned

that's not the end of the matter, as the

the company firmly at the leading edge of

programme will continue to grow. That's

automotive design. Now, through Scania Total

because Scania is committed to continuously

Transport Solutions, those same principles are

improving and further expanding the range of

being extended to embrace every activity

products and services it offers transport

undertaken by Scania in the UK today.

operators in the United Kingdom.

Under the banner of Scania Total Transport Solutions, everything from complete vehicles to

obtained from your local Scania dealer –

Driver CPC training can be found – with an

which, as the organisation responsible for

entire spectrum of carefully packaged products

delivering many of the items described here, is

and services in between. The intention is to

itself a core element within the Scania Total

provide operators with a single source of supply

Transport Solutions programme.

for every transport need.

Generating success In a word, Scania Total Transport Solutions is all about success. Indeed, Scania's stated aim is to help its customers succeed by providing the finest products and services, a philosophy that is encapsulated within the Scania Total Transport Solutions concept.

This publication outlines the many separate

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Additional information and details can be

5

SCANIA TOTAL TRANSPORT SOLUTIONS

Scania Trucks: The Highest Quality, The Widest choice

A premium range of optimised solutions With a broad selection of models covering all heavy truck applications, Scania offers a comprehensive range of premium products to meet every operational need.

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At a glance: The Scania UK Truck Range P-series Cabs (rigid and tractor units): Short, Day, Sleeper, Highline, Low Roof

Wheelplans (rigids)†: 4x2, 6x2, 6x2/4, 6x2*4, 6x4, 8x2, 8x2*6, 8x4, 8x4*4

Wheelplans (tractor units)†: 4x2, 6x2, 6x2/2, 6x2/4, 6x4

Engines (rigid and tractor units): 9- or 13-litre, 230 - 440hp

Transmissions (rigid and tractor units): 9-speed manual, 8- or 14-speed manual with optional Scania Opticruise, 6-speed automatic (engine dependent)

R-series

G-series Cabs (rigid and tractor units): Short, Day, Sleeper, Highline, Low Roof

†

Wheelplans (rigids) : 4x2, 6x2, 6x2/2, 6x2/4, 6x2*4, 6x4, 8x2, 8x2*6, 8x4, 8x4*4 †

Wheelplans (tractor units) : 4x2, 6x2, 6x2/2, 6x2/4, 6x4

Engines (rigids and tractor units): 9- or 13-litre, 230 - 480hp

Transmissions (rigid and tractor units): 9-speed manual, 8- or 14-speed manual with optional Scania Opticruise, 6-speed automatic (engine dependent) †

Cabs (rigid and tractor units): Day, Sleeper, Highline, Topline

†

Wheelplans (rigids) : 4x2, 6x2, 6x2/4, 6x2*4, 6x4, 8x2, 8x2*6, 8x4, 8x4*4

†

Wheelplans (tractor units) : 4x2, 6x2, 6x2/2, 6x2/4, 6x4

Engines (rigids and tractor units): 13- or 16-litre, 360 - 730hp

Transmissions (rigid and tractor units): 9-speed manual, 8- or 14-speed manual with optional Scania Opticruise, 6-speed automatic (engine dependent)

A choice of axle distances are available across the range to suit most applications

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SCANIA TOTAL TRANSPORT SOLUTIONS

Long Haul

operation, safe and comfortable to drive and

reach in a driver station that's simple to

precisely attuned to business needs.

understand, operate and interact with.

Outside, the eye-catching styling is designed Scania long haul trucks combine quality and

not only to give the best possible aerodynamic

storage spaces are generous, logically arranged

cutting-edge technology with an array of

performance, but also to help promote the

and accessible while comfortable bunks –

unique customising options. The result is

image and professionalism of your business.

including the top-of-the-range extendable bed

vehicles which are economic and efficient in

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In terms of living accommodation, the

Inside, everything is within sight and in easy

– make for a comfortable night's sleep.

Distribution

contribute towards exceptional productivity and low operating costs over the entire lifecycle of the vehicle.

With a model type for every application,

Particular attention to manouevrability,

operations to out on the open road.

With a choice of day and sleeper cabs, drivers are also at home in vehicles that are comfortable and a pleasure to drive. Access is

Scania's range of distribution vehicles provides

driveability and performance means Scania

exceptional too, with wide inclined steps and

an optimised solution for every application.

distribution trucks are equally at home in every

well-placed handrails making Scania distribution

situation, from intensive urban multi-drop

trucks as convenient and safe as possible.

High levels of uptime and efficiency

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SCANIA TOTAL TRANSPORT SOLUTIONS

Construction

powerful and desirable workhorses.

A recent addition to the Scania constuction range is a selection of tough off-road P- and G-

withstand intense and unavoidable pounding.

Included as part of the introduction are a

Strong, sturdy and solid – but retaining the

series trucks designed for maximum uptime

new high performance Scania Retarder and a

driver-appeal of our long-haul and distribution

and mobility.

new operating mode for Scania's Opticruise

vehicles – Scania construction trucks have a well-earned reputation as highly productive,

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from the crowd while equipping them to

New frontal styling and a variety of sturdy components makes these vehicles stand out

automated gear-selection system, both of which are ideally matched to on/off road operations.

Scania V8 For more than 40 years Scania's V8 engines have

Key features and technologies

been setting the standards for high horsepower, high performance trucks.

Today, featuring the latest Scania XPI fuel injection system and a choice of power outputs from 500 hp/2,500 Nm torque up to 730 hp/3,500Nm, the Scania V8 range continues to raise the bar for heavy truck productivity.

As such, Scania V8s are fuel-efficient when

Modular-build shares components with Scania's in-line engines, facilitating service, parts supply and technician training Traditional, easy-to-service engine architecture with individual cylinder heads Compacted Graphite Iron cylinder block

working hard, while remarkably frugal when

allows higher combustion pressures without

lightly laden.

weight penalty

Outstanding driveability

Scania variable geometry turbocharger

With power-to-torque ratios between 4.8 and

facilitates better response at low revs and

5.0, all Scania V8 engines are designed to

faster gearchanges with Scania Opticruise,

deliver power smoothly and efficiently.

Scania's automated gear selection system

There is ample torque at idling speeds to facilitate pulling away and maximum torque is produced from 1,000 revs/minute. The slope of the torque curve at higher revs carefully

Scania engine management controls all engine-related systems on the vehicle, including emission control

matches the rise of the power curve to provide

Distinctive styling includes front grille in Black

'hanging power' uphill – the engine feels

Brilliant with special mesh pattern, model and

stronger as the revs drop, resulting in

V8 badges in chrome finish at the front and

outstanding driveability

chrome trim to air intakes.

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SCANIA TOTAL TRANSPORT SOLUTIONS

Complete Vehicles Scania's Complete Vehicles programme is a cost-

covering both truck and bodywork are just

effective means of acquiring a fully built-up

three of the benefits awaiting operators

vehicle quickly and easily. Today the range

specifying this innovative new vehicle concept.

comprises the Scania Complete Box and Scania

Delivered fully equipped and ready for

Complete Curtainsider, both with bodywork by

service, every Scania Complete Vehicle comes

The Cartwright Group, a Hookloader and a

with the full backing of the Scania UK dealer

Skiploader with equipment by preferred

network.

Scania Complete Curtainsider

suppliers Multilift and Hyva respectively, plus Specialist Tractor Units equipped with Wet Kits or built for Petroleum Regulations/ADR work.

Created following extensive consultation with operators, the Scania Complete Vehicles programme offers a solution for customers wishing to specify vehicles with Scania as the single supplier – a concept that is proving extremely popular as EC whole-vehicle type approval becomes adopted by all European member states.

Competitively priced and offered with a range of options in addition to their standard bodywork package, every Scania Complete Vehicle has been designed with convenience firmly in mind. Shorter lead-times, consistent build-quality and a full manfacturers' warranty

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Scania Complete Box

Scania Complete Wet Kit Tractor Unit

Scania Complete Skiploader

Scania Complete Hookloader 13

SCANIA TOTAL TRANSPORT SOLUTIONS

Specialist Vehicles Tough trucks for the toughest applications, that's Scania Specialist Vehicles.

Operating throughout the world, backed by an in-house team of industry specialists and predominately serving the fire, waste management and airport support sectors where trucks are invariably built to highly-demanding specifications, Scania Specialist Vehicles are individual products built-for-purpose.

Scania Specialist Vehicles include: Fire appliances Rescue vehicles Refuse collection/disposal vehicles Airport support vehicles Snow clearing equipment Road sweeping equipment

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Above: The low-slung cab of the Scania Low Entry makes it ideally suited for the waste management and recycling market Far left: Scania airport foam tender in action Below, centre: Type 'B' water tender with Scania's all-steel, six-man safety crew cab Below: A selection of appliance types in service with Northamptonshire County Council Fire & Rescue Service

Scania Airport Support Vehicles Airport support vehicles today form a key part of Scania's Specialist Vehicle programme.

Pictured here (main photograph and below right) are two specialist de-icing trucks operating at London Gatwick Airport. Built to a highly advanced specification and featuring a state-of-theart GPS control system, which varies the rate of spray depending upon the vehicles' speed, these vehicles are fitted with highpressure Chafer Machinery spray equipment. The chassis is a Scania P 280 DB6x2*4MNA rear-steer rigid, which has been specified to deliver maximum manouevrability and help preserve tyres.

The photograph below left shows a Scania G 400 CA4x4HHZ snowplough with equipment by Norwegian manufacturer, Ă˜veraasen. This vehicle is one of ten such machines now in service at London Heathrow.

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SCANIA TOTAL TRANSPORT SOLUTIONS

Scania Buses and Coaches Scania buses and coaches have been a part of the UK passenger carrying vehicle scene since the mid-1960s.

The company's current range includes fullybuilt-up models and vehicles with coachwork by our body-building partners. The line-up covers every application from fare stage operations to luxury international touring, and is characterised by outstanding fuel economy, exceptional driveability and a highly appreciated standard of passenger comfort.

Driver comfort and safety is also a priority for Scania with a driver's area ergonomically designed down to the finest detail to make driving more relaxed and pleasureable.

Fully supported by the Scania service network, both throughout the UK and internationally, Scania buses and coaches are the passenger carrying vehicles of choice of many of Britain's leading operators today.

Above: Over the course of its long history, Scania has been involved in many innovative passenger carrying vehicle projects.

One recent example is this vehicle, one of ten biofuel-powered, high specification double deckers supplied to Stagecoach Cambridgeshire for use on the world's longest guided busway, which runs between St Ives and Cambridge

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Above right: Scania buses are a familiar sight on the streets of many of UK towns and cities today Right: A long-standing Scania coach user is the England football team. This Scania Irizar PB is one of a series of similar luxury tourers used to transport the team to matches

The Scania OmniExpress is the latest addition to the Scania Omni family of single- and double-deck passenger carrying vehicles

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SCANIA TOTAL TRANSPORT SOLUTIONS

Scania Engines Power and performance In addition to trucks, buses and coaches, Scania also markets engines for industrial and marine applications. Built to the same exacting quality standards as all its other products, Scania's industrial and marine engines are renowned for their power, performance, durability and longevity.

The diverse uses to which Scania engines are put range from generator sets and industrial power packs to passenger ferries and workboats. Applications include the Terex stone crusher pictured left, and the Liebherr rubber tyre gantry crane below.

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Scania engines have been selected for the Royal Naval Lifeboat Institution's new Supacat Launch and Recovery Systems. Scania engines will also power the RNLI's new Fast Carriage Boat 2, the replacement for its existing Mersey class vessels

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SCANIA TOTAL TRANSPORT SOLUTIONS

New Vehicle Sales Premium quality, high productivity and secondto-none operating economy; that's the Scania ranges of trucks, buses and coaches. But with a wide array of options to choose from, which model is precisely right for you and your business?

Answering that question is the job of Scania's truck, bus and coach sales forces, nationwide teams of specialists dedicated to helping you determine the correct specification for every new vehicle you acquire.

On-going relationship And that's just the beginning of a relationship which extends through the entire period of ownership, right up to the time of renewal and beyond. To help you and your business, Scania sales executives are your personal contacts, committed to service and happy to assist at any time.

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The Scania P-, G-, R-range offers one of the widest selection of trucks available today

Scania Rental When it comes to vehicle hire, long- or shortterm, Scania Rental offers an extensive fleet of quality vehicles to meet every requirement.

The fleet includes all Scania models, including trucks equipped with Wet Kits or constructed for Petroleum Regulations/ADR operation.

SOMETHING FOR EVERYONE

With branches located throughout the country, Scania Rental offers a nationwide service which is supported 24/7 by the Scania UK dealer network.

Scania Rental offers rental from one day to 24 months. It's an all-inclusive, flexible package which provides operators with a hassle-free way to adapt their fleet strength without long-term commitment.

Scania Rental key services Scania Rental offers a full complement of

Fully flexible spot hire

Scania vehicle types. UK availability is

Bespoke long-term hire solutions

exceptional and full European cover is provided.

'Try and buy' ownership plan

Vehicles can be supplied to the operator's own

Manufacturer's guarantee

specification, including fully liveried or in

Over 15 years service to the industry

customer colours.

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SCANIA TOTAL TRANSPORT SOLUTIONS

Scania Used Vehicles The sale of used trucks, buses and coaches is a major activity for Scania today. Scania used trucks are frequently ex-contract vehicles which have been serviced exclusively by Scania's own dealers. Consequently, they command excellent residual values and are highly sought after in the used vehicle market. An extensive range of quality used trucks is displayed at many of Scania's UK dealer points as well as at the company's dedicated Export Centre in Worksop, Nottinghamshire. Similarly, a wide selection of quality used Scania buses and coaches are available nationwide.

Scania's professional used vehicles sales teams are committed to providing the best quality used vehicles on the market. In support of its used vehicle sales activities, Scania's nationwide web-search facility can locate an operator's desired truck, bus or coach with just a few simple clicks!

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Scania Financial Services Dedicated to helping you grow and protect your business all the way Sound financial and insurance support are vitally important factors when it comes to business planning. To help you achieve the best for your business, our pledge is to work with you to create a bespoke package that's right for you. Scania Financial Services provides a range of flexible services to give you fixed, known costs and manageable risks – over the entire life cycle of your vehicles.

The solutions we provide encompass new and used vehicles, bodybuilding, trailers and accessories. A summary of the wide range of financial products we offer and the key features and benefits of each is shown in the table.

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SCANIA TOTAL TRANSPORT SOLUTIONS

Scania Insurance Provided via Scania Financial Services, Scania offers a complete range of insurance products to protect you and your vehicles:

Scania Vehicle Insurance Here, our aim is to provide a comprehensive range of competitively-priced products which will cover your needs reliably in the event of an insurance claim.

By teaming up with Towergate Risk Solutions – one of the UK’s biggest specialist commercial vehicle insurance brokers – we have developed a range of products to meet a full spectrum of transport operation needs,

Scania Financial Insurance

outstanding finance and the final insurance

including vehicle insurance, goods in transit and

A broad range of financial insurance products

payment. For one single premium, which can

employee liability.

designed to help your business continue to

be spread over the term of your agreement, our

trade in the event of a death, critical illness or

GAP insurance provides cover up to five years

include driver training. This is provided

disability of a key member of staff, partner or

(subject to the terms and conditions of the

through the Scania Driving Experience, Scania's

shareholder. Policies are individually tailored to

policy) and up to £300 of your insurance excess.

in-house driver-training and development

meet specific needs and requirements.

Vehicles already on finance (even with another

Many of our vehicle insurance policies also

programme, the aim being to help you reduce insurance costs and improve fuel economy.

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company) can also be covered.

Scania GAP and GAP PLUS Insurance

GAP PLUS takes this product a step further

If your vehicle is written off, GAP insurance can

by also covering the deposit paid on your

fill the gap between the cost of settling your

vehicle and provides cover for up to seven years.

Scania and Safety A long-standing commitment Safety has been a high priority for Scania for much of the company's long history. As early as the mid20th century Scania was conducting its own impact trials and was instrumental in formulating the rigorous Swedish cab strength test, still the world's toughest and most demanding today.

This has led to safety considerations becoming part of the Scania corporate culture. Every year, approximately four percent of turnover is reinvested into research and development, much of which is directly safety-related.

In addition to the range of safety features which come as a standard part of every Scania product today, the company also looks to the future. Here, ground-breaking projects such as the Scania crashzone concept truck are being designed to provide even higher levels of protection, both for the occupants of the truck itself and for those in any opposing vehicle involved in a frontal collision.

With its extensive programme of active and passive safety measures, Scania is firmly committed to playing its part in maximising road safety wherever and whenever possible.

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SCANIA TOTAL TRANSPORT SOLUTIONS

Better for business, better for the environment

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Ecolution by Scania Optimising performance in every case

Driver follow-up Actively coaching drivers

Ecolution by Scania is the name of a new

with continuous feedback based on vehicle and

initiative designed to drive up efficiency and

environmental reports using our fleet

drive down costs. In essence, Ecolution by

management systems. Scania Driver Support,

Scania ensures the right services and

our in-cab driver-aid, can also play a big part

technologies interact to create the optimal and

here.

most profitable solution for your business and the environment.

Ecolution by Scania is individually-tailored to

Maintenance+ Providing you with carefully-constructed maintenance programmes

meet operators' specific needs and comprises

which incorporate every part of the vehicle to

four key elements:

ensure you get the most from your fleet day-in, day-out.

Optimising vehicle specification Working in conjunction with you to ensure the best vehicle and the best range of options are chosen for the transport task in hand.

Driver training Helping your drivers adopt the best driving techniques and skills to deliver the best possible fuel economy and environmental performance at all times.

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SCANIA TOTAL TRANSPORT SOLUTIONS

Scania OnBoard Scania Onboard is a set of computerised tools

Analysis: This package is particularly suitable for

and services designed to help you operate more

operators wanting to focus on both vehicle and

efficiently by connecting your trucks, buses or

driver performance. The Analysis service

coaches with your office.

provides access through a dedicated portal to a

The system can provide analysis and a range of reports on vehicles, routes and driver

range of services including: Traffic light (red-amber-green) reports;

performance. Digital tachograph remote

review performance by driver or vehicle ranked

downloading is also available as an option.

according to predetermined criteria

To help you choose the level of support

Performance trends; identify trends in fuel

that's right for you and your business, Scania

usage, driving style and environmental

OnBoard is available in three clearly defined

emissions

service packages:

Environmental reports; review specific environmental impact data by vehicle

Monitor: An effective, easy-to-use service that puts you on the right track to improving fleet

Exception reports; identify deviations from expected norms

economy, even for smaller fleets. You'll get weekly summary reports via email, covering

Control: A complete range of services for

every one of your vehicles. You can see at a

operators looking to utilise the benefits of

glance how each is performing and identify

vehicle and driver performance follow-up in

those requiring your attention. The report

addition to a broad overview of the transport

provides a basic fleet overview with general

process and operational information.

performance indicators such as fuel

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Control package customers gain access to

consumption and carbon dioxide emissions,

the following services in addition to those

performance trends and exception reporting.

delivered in the Analysis package:

Fleet Position; shows current vehicle position and status Vehicle Tracking; historical review of specific vehicle routes over a given timeframe Geo-fencing; triggers pre-determined notifications depending on vehicle movements

Scania and Sustainable Fuels Since the earliest days of the automotive

opinions, operators must be able to feel

emissions compared to fossil fuels, and without

industry, Scania has been at the forefront of

confident about the sustainability of the

competing directly with food production or

developing alternative methods of fuelling its

renewable fuels they consider using.

threatening biodiversity.

vehicles – the company's first experiments

Scania strongly favours the development of

For its part, Scania is convinced that biofuels

were with compressed natural gas during the

a uniform system for certifying and labelling

can fulfil these criteria and contribute to

First World War!

biofuels. To be viable, biofuels must give

economic growth and welfare in developing

substantial net reductions in carbon dioxide

countries.

Today, in view of conflicting messages and

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SCANIA TOTAL TRANSPORT SOLUTIONS

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Scania Driver Training

Driver CPC Training

The Scania Driver Experience is a driver development initiative which seeks to promote the highest levels of skill and road safety through a range of high quality training programmes now being offered nationwide. Courses are available to you, your drivers or your trainers and include: Large Goods Vehicle (LGV) driving licence acquisition Passenger Carrying Vehicle (PCV) driving licence acquisition Fuel efficient driving

Scania has been providing driver training for more than a quarter of a century and recently became the first commercial vehicle manufacturer to gain accreditation from the Joint Approvals Unit for Periodic Training for its in-house Driver CPC courses, all of which are conducted by our own team of experienced training specialists.

Presented as a series of five seven-hour modules and covering all makes of vehicle, every moment of our Driver CPC training focuses on safety, economy and efficiency in operation.

As well as complying fully with the demands of the EU Driver CPC legislation, each module has been

Product knowledge/familiarisation

designed to add value to your business, both in terms of getting the best performance out of your

Train the trainer

vehicles and with regard to enhancing your driver's own personal skill set.

Professional Competence related

An additional benefit is that, if required, each of our modules can be tailored to the needs of

courses

individual operators to provide application-specific and job-related training where required. That

Safe driving and safety courses

means that far from just 'ticking the box', we can

Working Time Directive

make your Driver CPC training absolutely relevant

Digital tachograph Mechanical handling (fork lift truck) licences

and beneficial to your operation and business.

What's more, for maximum convenience and minimum disruption to your workflow, we can schedule training to meet operational demands.

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SCANIA TOTAL TRANSPORT SOLUTIONS

The Scania Training Centre

The acquisition of any Scania product – be it a

centre is dedicated to excellence and personal

Training Centre range from Apprenticeships to

truck, bus, coach or industrial or marine engine

development and fully equipped to meet every

Scania Master Technician and cover every aspect

– represents a major investment on the part of

training need.

of commercial vehicle and engine maintenance,

the operator. It's also the beginning of a long-

repair and installation.

term partnership in which Scania is committed

and those of the Scania network. The role of

to helping protect that investment in every way

the Scania Training Centre is to support the

fit the bill precisely depending on the

possible.

industry by providing a stream of highly skilled

requirements of a particular individual,

professionals and constantly updating their

organisation or transport operation, assuring

product-knowledge.

the most appropriate and cost-effective training

That's why Scania has invested heavily in a state-of-the-art training centre. Located near Loughborough in the heart of England, the

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Training is provided both for customer staff

The training courses on offer at the Scania

What's more, courses can be tailor-made to

every time.

Extensively-equipped and located on its own campus, the Scania Training Centre is an unrivalled facility within the UK commercial vehicle industry

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SCANIA TOTAL TRANSPORT SOLUTIONS

The Scania UK Dealer Network Focused on your business needs With 90 points on the map the length and breadth of the country, the Scania UK service

Every location is manned by Scania-trained

You're never far from your nearest

network provides exceptional levels of support

staff, ensuring the highest standards of

Scania dealer and our

and peace of mind nationwide.

customer service and attention at all times.

iPhone/Android App

Furthermore, a major on-going programme

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through to the most comprehensive repair job.

With many locations open around the clock,

will help you locate

of investment by Scania and its dealers has

providing service at times to fit in with

the branch nearest to

created a network which is fully equipped to

operators' schedules is today an important role

you, no matter where

carry out every task from routine maintenance

for the Scania UK network.

in the world you are

Scania Dealer Services The extensive range of products and services described in this brochure can all be sourced from your local Scania dealer – and our purchasing power means you will always get the best possible deal.

At each of our locations you will find highly skilled staff with a wealth of technical knowledge and expertise, backed by advanced management systems, specialist tooling and facilities and state-of-the-art diagnostic equipment.

The best possible support and service – from round-the-clock backup to excellent parts availability to high MOT first time pass rates – are all part of the Scania promise.

That's why when it comes to finding your ideal total transport solution, there is no better place to begin than your local Scania dealer.

IN ADDITION TO SALES, SERVICE AND PARTS, SERVICES PROVIDED BY THE SCANIA UK NETWORK INCLUDE:

MANAGING YOUR WORKSHOP

Vehicle recovery services

Air-conditioning services

Bus and coach servicing

There's another way you can benefit from the

Automatic chassis lubrication

Steam cleaning

Replacement vehicle hire

expertise of our network: join the growing band of

Tachograph calibration

Refrigerated trailer servicing

HAZCHEM facilities

Digital tachograph downloading

Laser alignment

MOT facilities

Speed limiter calibration

Welding and fabrication

Service vans

Roller brake testing

Smoke emission testing

operators whose workshops are run for them by Scania. It's a sure-fire way to greater efficiency that brings total peace of mind and leaves you free to concentrate on running your business rather than your fleet. Visit www.scania.co.uk/vmu for more.

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SCANIA TOTAL TRANSPORT SOLUTIONS

Scania's UK Dealer Locations: Nationwide service, with you every step of the way

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Aberdeen Scania Aberdeen. Tel: 01224 896312 Abingdon Scania Abingdon. Tel: 01235 553596 Avonmouth Scania Avonmouth. Tel: 0117 937 9800 Banbury Scania Banbury. Tel: 01295 272857 Bedford The Pip Bayley Truck Centre. Tel: 01767 641111 Bellshill Scania Bellshill. Tel. Day: 01698 841994 Boston Scania Boston. Tel: 01205 460841 Bridgwater Scania Bridgwater. Tel: 01278 685060 Burton-On-Trent Keltruck Ltd. Tel: 01283 510011 Cardiff Keltruck Ltd. Tel: 02920 224671 Carlisle Graham Commercials Ltd. Tel: 01228 529149 Cheltenham Keltruck Ltd. Tel: 01242 252140 Chepstow Keltruck Ltd.. Tel: 01291 431715 Corby TruckEast Ltd. Tel: 01536 443883 Coventry Keltruck Ltd. Tel: 02476 644664 Crick TruckEast Ltd. Tel: 01788 823930 Cross Hands Keltruck Ltd. Tel: 01269 844855 Darlington Scania Darlington. Tel: 01325 480713 Deeside, North Wales Deeside Truck Services. Tel: 01244 547202 Dover Scania Dover. Tel: 01304 831730 Droitwich Keltruck Limited. Tel: 01905 777060 Dumfries Scania Dumfries. Tel: 01387 250502 Dundee Scania Dundee. Tel: 01382 455556

Edinburgh Scania Edinburgh. Tel: 0131 333 2362 Ellesmere Port Ellesmere Port Scania. Tel: 0151 355 0199 Ely TruckEast Ltd. Tel: 01353 666503 Exeter Scania Exeter. Tel: 01392 824474 Fareham Scania Fareham. Tel: 01489 886800 Felixstowe TruckEast Ltd. Tel: 01394 676625 Glasgow Scania Glasgow. Tel: 0141 886 5633 Grangemouth Scania Grangemouth. Tel: 01324 620620 Grimsby Scania Grimsby. Tel: 01472 346913 Groby Keltruck Ltd. Tel: 01530 243133 Haydock Haydock Commercial Vehicles Ltd. Tel: 01942 714103 Heathrow Scania Heathrow. Tel: 01784 240777 Hull Scania Hull. Tel: 01482 626880 Inverness Scania Inverness. Tel: 01463 729400 Kings Lynn TruckEast Ltd. Tel: 01553 771877 Knighton West Pennine Trucks Ltd. Tel: 01547 528600 Lancaster S.J. Bargh Sales & Service Ltd. Tel: 01524 770439 Larne Road Trucks Ltd. Tel: 028 2827 9611 Leeds Scania Leeds. Tel: 0113 231 1411 Lewes Scania Lewes. Tel: 01273 479123 Lincoln Scania Lincoln. Tel: 01522 681222 Lingfield Scania Lingfield. Tel: 01342 837373 Lutterworth Keltruck Ltd. Tel: 01455 550740

Manchester West Pennine Trucks Ltd. Tel: 0161 877 7708 Manchester West Pennine Trucks Ltd. Tel: 0161 653 9700 Milton Keynes TruckEast Ltd. Tel: 01908 242448 Newark Keltruck Ltd. Tel: 01636 700203 Newbury Scania Newbury. Tel: 01635 871157 Newcastle-Upon-Tyne Scania Newcastle. Tel: 0191 256 1900 Newry Granco. Tel: 028 3026 6335 Normanton Scania Normanton. Tel: 01924 228800 Northampton TruckEast Ltd. Tel: 01604 874747 Nottingham Keltruck Ltd. Tel: 0115 986 5121 Norwich M & K Commercials Ltd. Tel: 01603 748995 Omagh Road Trucks Ltd. (West) Tel: 028 82259 198 Oswestry West Pennine Trucks Ltd. Tel: 01691 671500 Peterborough TruckEast Ltd. Tel: 01733 555233 Poole Scania Poole. Tel: 01202 533978 Preston Preston Scania. Tel: 01772 698811 Purfleet Scania Purfleet. Tel: 01708 257400 Redruth Scania Redruth. Tel: 01209 310090 Ross-on-Wye Keltruck Ltd. Tel: 01600 891257 Rugby Keltruck Ltd. Tel: 01788 571 959 Scunthorpe Scania Scunthorpe. Tel: 01724 289088 Sheffield Scania Sheffield. Tel: 0114 262 6700 Shepton Mallet Scania Shepton Mallet. Tel: 01749 880088

Sittingbourne Scania Sittingbourne. Tel: 01795 430304 Skipton Scania Skipton. Tel: 01756 797197 Southampton Scania Southampton. Tel: 02380 734455 South Mimms Scania South Mimms. Tel: 01707 649955 Spalding Scania Spalding Tel: 01775 713707 Stansted Scania Stansted. Tel: 01279 758088 Stoke-On-Trent West Pennine Trucks Ltd. Tel: 01782 577955 Stowmarket TruckEast Ltd. Tel: 01449 613553 Sutton-In-Ashfield Keltruck Ltd. . Tel: 01623 559559 Swindon Scania Swindon. Tel: 01793 715100 Tamworth Keltruck Ltd. Tel: 01827 330100 Telford West Pennine Trucks Ltd. Tel: 01952 587222 Thetford TruckEast Ltd. Tel: 01842 763400 Thirsk Scania Thirsk. Tel: 01845 573500 Washington Scania Washington. Tel: 0191 4188500 Wellingborough TruckEast Ltd. Tel: 01933 303303 West Bromwich Keltruck Ltd. Tel: 0121 524 1800 Widnes Halebank Scania. Tel: 0151 423 8601 Willenhall Keltruck Ltd. Tel: 01902 637777 Witham TruckEast Ltd. Tel: 01376 503003 Worksop Keltruck Ltd. Tel: 01909 500595

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SCANIA TOTAL TRANSPORT SOLUTIONS

Scania Fixed Price Repairs Known costs with no hidden surprises Scania's Fixed Price Repairs programme is an

provide the ideal solution for a wide variety of

ever – and do remember fixed price repairs are

open and transparent pricing system covering a

repair and maintenance tasks with a single, all-

not just for our current P-, G- and R-series;

multitude of common workshop tasks. As such,

inclusive price (including all parts, labour, and

4-series Scania trucks, buses and coaches, a

the programme has established itself as a

consumables required to complete the job)

range of trailer maintenance services and

popular choice among operators nationwide.

agreed up-front. Today, the programme is

accessory fitments all form part of

bigger and better than ever. A wide selection

this cost-effective programme too.

And with the promise of no unpleasant surprises or hidden costs, our fixed price options

of jobs are covered, including all Scania small,

have also done much to make life easier.

medium and large services.

Quite simply, fixed price repairs from Scania

38

Our prices are also more competitive than

Try our online price calculator at www.scania.co.uk/fixedpricerepairs

Scania Parts

SERVICE EXCHANGE PROGRAMME Re-engineered to the original specification with excellent availability and backed by a full warranty; that's the

The best way to protect your investment All Scania parts are supplied to the latest factory specification, meaning that if you need

Scania Service Exchange programme.

Every Scania Service Exchange item is of the same

to replace a part you have the peace of mind that it will be of the highest quality,

high quality as a brand new Scania part, but comes

protecting your investment day in, day out.

at a lower price, lower because we recycle

Our parts supply chain is one of the most reliable in the world, guaranteeing the

those components that have

highest levels of availability no matter which Scania model you operate. Expert parts

retained their original build-quality

staff at your local Scania dealer will help identify and interpret your parts needs quickly

and replace those that haven’t.

and efficiently. And our direct delivery service assures the fastest possible service and maximum convenience at all times.

With our parts range now extended to cover trailers and ancillary equipment as well as trucks, buses and coaches, every Scania dealer offers a full expert parts fitting service.

Every component supplied by Scania comes with a full warranty, round-the-clock

Designed to preserve and protect your investment in Scania, the Scania Service Exchange programme enables your vehicle to be restored to its optimum condition quickly and efficiently. Major units available under

support and consequential damage cover in the event of a failure, (provided it has been

the programme include engines, gearboxes and axle gear, all

fitted correctly), including vehicle recovery and all rectification work.

of which are provided with a three year warranty if fitted by a Scania dealer. Other items include: Air Conditioning

Crankshaft

Retarder

Alternator

Cylinder Head

Starter Motor

Brake Shoes

ECA

Steering Gear

CAG Exchange

Foot Brake Valve

Turbocharger

Clutch Cover

Hydraulic Pump

Turbocomp

Clutch Disc

Injection Pump

Turbo VGT

Compressor

Injectors

Unit Injector

Connecting Rods

Planetary Gear

Water Pump

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SCANIA TOTAL TRANSPORT SOLUTIONS

Trailer Parts and Services Ensure your trailers are maintained as professionally as your trucks With Scania already providing a full complement of repair and maintenance services for all makes of commercial vehicles, it makes perfect sense to entrust your trailer servicing to us too.

The 16,000 trailer parts we stock alone mean there are 16,000 good reasons to come to Scania for all your trailer servicing requirements. It's also a service designed with convenience in mind – quite simply we take care of everything, with one-stop shopping, reduced administration and no more chasing around after suppliers being just three of the benefits you will reap.

All types and makes covered

guaranteed and covered by the nationwide

From flatbeds and curtainsiders to moving-

integrated into our own parts distribution

Scania Assistance roadside assistance service. That

floors and double-decks, or from drawbar eco-

system to ensure maximum availability and the

means in the unlikely event of your trailer

fridges to specialised load carriers or car

fastest possible delivery times. The service

breaking down on the road, one call to Scania

transporters – no matter what type of trailer

covers all makes and every item supplied by

assistance will ensure a quick attendance to get

you operate, we are equipped to service and

Scania carries a full manufacturer's warranty.

your trailer back in service as rapidly as possible.

repair it.

40

Our extensive stock-holding is fully

All Scania trailer servicing work is fully

Scania Ancillary Services Comprehensive, one-stop support

The extensive range of items included in the

Scania Ancillary Services has been created to

Scania Ancillary Services programme include:

support operators wishing to have ancillary

Tail-lifts

equipment such as fridges, tail-lifts or passenger

Truck, bus and coach air-conditioning

lifts installed, maintained and serviced by

Roller shutter doors

Scania. Legal compliance and safety

Hydraulic tipping gear

certification, including weight and LOLER

Wet kits

testing, is also provided as part of this service at

Fridges

every Scania dealership. As such, Scania

Passenger lifts

Ancillary Services provides a broad and

Mobile wheel alignment

convenient range of downtime- and adminreducing services all under one roof.

The programme covers all makes of ancillary equipment, including any items fitted to trailers. And with all replacement parts integrated into Scania own parts supply system, rapid repairs are always assured.

For your convenience, all work can be carried out either at your own premises or at our workshops, perhaps at a time when your vehicle is coming in for routine maintenance.

Furthermore, we will carry out any required work at times which suit you to fit in with your commitments and schedules.

41

SCANIA TOTAL TRANSPORT SOLUTIONS

Tanker Support Services The Scania UK network provides a complete tanker support service covering all aspects of tanker maintenance for all types of tankers. As part of this, a range of specialist services for petroleum and ADR tanker operators is offered through our nationwide network of Petroleum Regulations/ADR workshops.

Specialist Petroleum Regulation/ADR services Examination, testing, repair and retest – all in a single visit All work carried out on Scania premises Two-yearly tanker vapour tightness test Mandatory three-yearly leak-proof tightness test Tanker repair, maintenance and testing facilities Forward planning and scheduling of testing

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Pre-test examinations and rectification

All Scania ADR and Petroleum Regulations tanker testing is carried out in

work

conjunction with our Competent Authority Partners and conducted strictly

Written Schemes of Examination in line

in accordance with the Safe Load Pass and Health & Safety Executive codes

with specific customer requirements.

of practice to assure you of the best possible service and peace of mind.

SCANIA TANKER SUPPORT: AN ALL-ENCOMPASSING SERVICE Whether it's foodstuffs, powders, granules, liquids or gases, Scania's comprehensive tanker support service covers all makes and types.

43

SCANIA TOTAL TRANSPORT SOLUTIONS

Accident Management and Repair Network This major new initiative has been designed to take care of every aspect of accident management and repair, from dealing with the aftermath of the incident itself right through to returning your vehicle to the road quickly and safely.

Getting your driver home, salvaging the load, dealing with third parties and insurance companies; it's all part of our all-encompassing accident management and repair service.

And with Scania's 90 contact points nationwide and dedicated accident repair and refinishing centres strategically located throughout the country, you'll find help is never far away.

In creating our accident management and repair network, our aim is your aim: to see your vehicle back on the road, earning its living once

A QUALITY SERVICE DELIVERED BY SKILLED PERSONNEL

again, with the minimum of inconvenience to

Our accident repair centres combine state-of-the-art equipment and a highly skilled team of thoroughly

you and your business.

trained specialists. As you would expect from Scania, all our repairs are carried out to the highest standards of quality and safety. Our attention to detail is unflinching and our procedures and processes have been designed to deliver the very best results every time. And with us as your accident repair partner, you will also have the benefit of knowing that your vehicle repairs will be completed as quickly as possible. That's why with Scania, your peace of mind is assured.

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Scania Assistance Scania Assistance is an essential support service that provides operators with a complete back-up system designed to minimise downtime and keep Scania vehicles out on the road. Most importantly, the Scania Assistance Call Centre is a Scania-owned and staffed facility which represents a major investment in customer service. As such, Scania Assistance is a stand-alone operation that does not rely upon a third-party for the service it delivers.

And that means should the need arise to contact Scania Assistance, your call will be taken by a Scania-trained member of staff who will have a clear understanding of the nature of the problem – and an appreciation of your needs. What's more, in the vast majority of instances the Scania technician attending the call-out will be able to carry out the necessary repairs to the vehicle on the spot.

For those requiring workshop support, Scania service is never far away; the organisation's dealer network has fully equipped repair and maintenance centres strategically situated throughout the UK. And for those travelling further afield there are approximately a further 1,000 Scania workshops located throughout mainland Europe.

SCANIA ASSISTANCE IN ACTION With an average time-to-arrival of less than one hour, plus fully-equipped service vehicles (1) and the latest-generation reporting systems (2), Scania Assistance quickly gets vehicles back underway.

As part of its commitment to the UK petroleum industry, Scania offers a unique nationwide emergency response service in the event of a fuel tanker incident (3 and 4). Here, Scania Assistance oversees the recovery operation, using specialist teams of Scania Technicians strategically located around the country.

1

2

3

4

UK calls: 0800 800 660 International calls: +44 (0) 1274 301260 45

SCANIA TOTAL TRANSPORT SOLUTIONS

Scania Support Programmes Scania Service Plus

sales care and Scania's range of Support

The Scania Repair and Maintenance programme

Programmes has been designed to provide

Available for vehicles aged between 1 to 84

comprehensive maintenance to manufacturer’s

just that for trucks, buses and coaches

months or to a maximum of 1,200,000

guidelines and ensures protection of your

alike. And with a selection of individually-

kilometres, and includes comprehensive product

operator's licence. The programme features

The best vehicles deserve the best after-

The Scania Service Plus programme provides

tailored programmes to choose from,

cover against original component failure or

unlimited term or distance and is available for

there's a Scania Support Programme that's

wear and tear. Coupled with all servicing

vehicles aged over 24 months and includes all

right for every transport operation.

carried out to manufacturer’s guidelines and

Ministry inspections and annual certification.

the peace of mind of protecting your operator’s

This programme is designed to include any

licence, all Ministry inspections and annual

supplementary requirements, such as voluntary

certification are included. To further enhance

brake test, tachograph calibration or specific

this programme, trailers and ancillary

component replacement such as brake relines or

equipment can also be included.

clutch replacement.

More than just trucks, buses and coaches...

By tailoring a Support Programme to include items such as trailers or ancillary equipment, the number of suppliers you need to deal with can be reduced to a single contact point.

In addition, you’ll benefit from reduced administration and reconciliation of invoices into one single monthly transaction. With all servicing and maintenance being managed by a single source, vehicle uptime and operating efficiency can be significantly enhanced.

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Scania Service Only

Centrally Managed contracts

The Scania Service Only programme gives you

Scania Centrally Managed is a budget-model product which provides for all aspects of repair and

the peace of mind that all required

maintenance through the Scania network via a single point of contact. Designed for fleet operators

maintenance is carried out to manufacturer’s

and covering all makes and types of trucks, buses, coaches and trailers, the service includes

guidelines and ensures that your operator’s

compliance for associated legal conformance.

licence is protected. This programme features

Key Centrally Managed features include centralised management of all planned maintenance,

unlimited term or distance and is available for

such as service, ministry inspection and legal tests, central document filing, monthly budget

vehicles aged over 24 months and includes all

payments, consolidated invoicing and detailed monthly reporting of costs and vehicle performance.

Ministry inspections and annual certification.

Scania O Licence Protector

The benefits of the service range from reduced administration and improved communication to enhanced cost- and time-efficiency, thereby enabling vehicle uptime and utilisation to be optimised.

The Scania O Licence Protector programme gives the reassurance of compliance with all Ministry inspections, annual MOT, tachograph calibrations, document filing and defect reporting.

This programme features unlimited term or distance for vehicles aged over 24 months.

To further enhance this programme, trailers and ancillary equipment can also be included.

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SCANIA TOTAL TRANSPORT SOLUTIONS

Scania Consumables

Scania Oil

For engines, gearboxes and rear axles

In order to make the sourcing of workshop products as simple as possible, we have introduced Scania Consumables, a programme which adds more than 6,600 quality items to our product portfolio at exceptionally competitive prices.

Scania Consumables covers everything from the smallest items, such as nuts, bolts and washers, through to complete 1,001-piece toolkits and a vast array of other major workshop items. In between, there's just about every product imaginable; tie-wraps, lubricant sprays, electrical connectors – the list goes on and on.

What's more, there are real savings to be made with many products offered at prices significantly below the national average. And for those wishing to buy in bulk, additional

Choosing the right lubricants can make a

discounting is available too.

significant contribution to overall operating

In addition to cost savings, convenience and the highest levels of availability, Scania Consumables

economy and the quality of your oil is

will also deliver reductions in terms of the administrative time and expense spent in dealing with

everything when it comes to maximising

multiple suppliers.

performance and minimising wear and tear.

That’s why Scania has gone to great lengths to develop its own range of engine, gearbox and axle oils, all of which are verified to exceed the conditions in which they operate.

With Scania Oil we can guarantee the quality of your oil throughout your vehicle's life cycle. So wherever you operate, and whatever the driving conditions, you can be confident that by choosing Scania Oil you are helping to prevent wear and protect and prolong the life of your vehicles.

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Scania Accessories Designed to create an impressive and memorable 'face' for your business, Scania's range of high quality accessories will enhance the appearance of your vehicle inside and out.

From external fitments such as wheel trims, side skirts and air deflectors to interior items including seat covers, bed linen, microwave oven and coffee maker, there's a Scania accessory to suit every need, style and taste.

Webshop An integral part of www.scania.co.uk, Webshop is the place where Scania official merchandising, including all items within the innovative Scania Truck Gear fashion range, can be purchased online. Inside Webshop you will also find Scania Selection, a extensive collection of specially chosen items reflecting the quality and brand values associated with Scania.

49

SCANIA TOTAL TRANSPORT SOLUTIONS

50

Scania (Great Britain) Limited Delaware Drive Tongwell Milton Keynes MK15 8HB Telephone: 01908 210210 Website: www.scania.co.uk

Scania Finance Great Britain Limited, Regus House, Fairbourne Drive, Atterbury, Milton Keynes, MK10 9RG Telephone: 01908 487530, Fax: 01908 487730 Website: www.scania.co.uk/finance Scania Insurance: 0870 907 9610

All information believed to be correct at time of going to press.

Please confirm exact product and service details and specifications with your local Scania dealer.

SL5451400