Total transport solutions
SCANIA TOTAL TRANSPORT SOLUTIONS
Contents Scania Total Transport Solutions
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Our range
Scania and Sustainable Fuels
29
Scania Driver Training
31
Driver CPC Training
31
The Scania Training Centre
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Scania Trucks: The Highest Quality, The Widest Choice
6
At a Glance: The Scania UK Truck Range
7
Long Haul
8
Dealers
Distribution
9
The Scania UK Dealer Network
34
Construction
10
Scania Dealer Services
35
Scania V8
11
Scania UK Dealer Locations
36
Complete Vehicles
12
Specialist Vehicles
14
Scania Buses and Coaches
16
Scania Engines
18
Acquisition
Aftermarket Scania Fixed Price Repairs
38
Scania Parts
39
Scania Service Exchange Programme
39
Trailer Parts and Services
40
New Vehicle Sales
20
Scania Ancillary Services
41
Scania Rental
21
Tanker Support Services
42
Scania Used Vehicles
22
Accident Management and Repair Network
44
Scania Financial Services
23
Scania Assistance
45
Scania Insurance
24
Scania Support Programmes
46
Scania Consumables
48
Scania Oil
48
Scania Accessories
49
Webshop
49
Optimise Scania and Safety
25
Ecolution by Scania
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Scania OnBoard
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SCANIA TOTAL TRANSPORT SOLUTIONS
Scania Total Transport Solutions For well over half a century Scania has focused
activities currently contained within the Scania
its production on its modular-build system, a
Total Transport Solutions programme. But
unique and innovative idea which positioned
that's not the end of the matter, as the
the company firmly at the leading edge of
programme will continue to grow. That's
automotive design. Now, through Scania Total
because Scania is committed to continuously
Transport Solutions, those same principles are
improving and further expanding the range of
being extended to embrace every activity
products and services it offers transport
undertaken by Scania in the UK today.
operators in the United Kingdom.
Under the banner of Scania Total Transport Solutions, everything from complete vehicles to
obtained from your local Scania dealer –
Driver CPC training can be found – with an
which, as the organisation responsible for
entire spectrum of carefully packaged products
delivering many of the items described here, is
and services in between. The intention is to
itself a core element within the Scania Total
provide operators with a single source of supply
Transport Solutions programme.
for every transport need.
Generating success In a word, Scania Total Transport Solutions is all about success. Indeed, Scania's stated aim is to help its customers succeed by providing the finest products and services, a philosophy that is encapsulated within the Scania Total Transport Solutions concept. This publication outlines the many separate
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Additional information and details can be
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SCANIA TOTAL TRANSPORT SOLUTIONS
Scania Trucks: The Highest Quality, The Widest choice
A premium range of optimised solutions With a broad selection of models covering all heavy truck applications, Scania offers a comprehensive range of premium products to meet every operational need.
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At a glance: The Scania UK Truck Range P-series Cabs (rigid and tractor units): Short, Day, Sleeper, Highline, Low Roof
Wheelplans (rigids)†: 4x2, 6x2, 6x2/4, 6x2*4, 6x4, 8x2, 8x2*6, 8x4, 8x4*4
Wheelplans (tractor units)†: 4x2, 6x2, 6x2/2, 6x2/4, 6x4
Engines (rigid and tractor units): 9- or 13-litre, 230 - 440hp
Transmissions (rigid and tractor units): 9-speed manual, 8- or 14-speed manual with optional Scania Opticruise, 6-speed automatic (engine dependent)
R-series
G-series Cabs (rigid and tractor units): Short, Day, Sleeper, Highline, Low Roof
†
Wheelplans (rigids) : 4x2, 6x2, 6x2/2, 6x2/4, 6x2*4, 6x4, 8x2, 8x2*6, 8x4, 8x4*4 †
Wheelplans (tractor units) : 4x2, 6x2, 6x2/2, 6x2/4, 6x4
Engines (rigids and tractor units): 9- or 13-litre, 230 - 480hp
Transmissions (rigid and tractor units): 9-speed manual, 8- or 14-speed manual with optional Scania Opticruise, 6-speed automatic (engine dependent) †
Cabs (rigid and tractor units): Day, Sleeper, Highline, Topline
†
Wheelplans (rigids) : 4x2, 6x2, 6x2/4, 6x2*4, 6x4, 8x2, 8x2*6, 8x4, 8x4*4
†
Wheelplans (tractor units) : 4x2, 6x2, 6x2/2, 6x2/4, 6x4
Engines (rigids and tractor units): 13- or 16-litre, 360 - 730hp
Transmissions (rigid and tractor units): 9-speed manual, 8- or 14-speed manual with optional Scania Opticruise, 6-speed automatic (engine dependent)
A choice of axle distances are available across the range to suit most applications
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SCANIA TOTAL TRANSPORT SOLUTIONS
Long Haul
operation, safe and comfortable to drive and
reach in a driver station that's simple to
precisely attuned to business needs.
understand, operate and interact with.
Outside, the eye-catching styling is designed Scania long haul trucks combine quality and
not only to give the best possible aerodynamic
storage spaces are generous, logically arranged
cutting-edge technology with an array of
performance, but also to help promote the
and accessible while comfortable bunks –
unique customising options. The result is
image and professionalism of your business.
including the top-of-the-range extendable bed
vehicles which are economic and efficient in
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In terms of living accommodation, the
Inside, everything is within sight and in easy
– make for a comfortable night's sleep.
Distribution
contribute towards exceptional productivity and low operating costs over the entire lifecycle of the vehicle.
With a model type for every application,
Particular attention to manouevrability,
operations to out on the open road. With a choice of day and sleeper cabs, drivers are also at home in vehicles that are comfortable and a pleasure to drive. Access is
Scania's range of distribution vehicles provides
driveability and performance means Scania
exceptional too, with wide inclined steps and
an optimised solution for every application.
distribution trucks are equally at home in every
well-placed handrails making Scania distribution
situation, from intensive urban multi-drop
trucks as convenient and safe as possible.
High levels of uptime and efficiency
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SCANIA TOTAL TRANSPORT SOLUTIONS
Construction
powerful and desirable workhorses. A recent addition to the Scania constuction range is a selection of tough off-road P- and G-
withstand intense and unavoidable pounding. Included as part of the introduction are a
Strong, sturdy and solid – but retaining the
series trucks designed for maximum uptime
new high performance Scania Retarder and a
driver-appeal of our long-haul and distribution
and mobility.
new operating mode for Scania's Opticruise
vehicles – Scania construction trucks have a well-earned reputation as highly productive,
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from the crowd while equipping them to
New frontal styling and a variety of sturdy components makes these vehicles stand out
automated gear-selection system, both of which are ideally matched to on/off road operations.
Scania V8 For more than 40 years Scania's V8 engines have
Key features and technologies
been setting the standards for high horsepower, high performance trucks. Today, featuring the latest Scania XPI fuel injection system and a choice of power outputs from 500 hp/2,500 Nm torque up to 730 hp/3,500Nm, the Scania V8 range continues to raise the bar for heavy truck productivity. As such, Scania V8s are fuel-efficient when
Modular-build shares components with Scania's in-line engines, facilitating service, parts supply and technician training Traditional, easy-to-service engine architecture with individual cylinder heads Compacted Graphite Iron cylinder block
working hard, while remarkably frugal when
allows higher combustion pressures without
lightly laden.
weight penalty
Outstanding driveability
Scania variable geometry turbocharger
With power-to-torque ratios between 4.8 and
facilitates better response at low revs and
5.0, all Scania V8 engines are designed to
faster gearchanges with Scania Opticruise,
deliver power smoothly and efficiently.
Scania's automated gear selection system
There is ample torque at idling speeds to facilitate pulling away and maximum torque is produced from 1,000 revs/minute. The slope of the torque curve at higher revs carefully
Scania engine management controls all engine-related systems on the vehicle, including emission control
matches the rise of the power curve to provide
Distinctive styling includes front grille in Black
'hanging power' uphill – the engine feels
Brilliant with special mesh pattern, model and
stronger as the revs drop, resulting in
V8 badges in chrome finish at the front and
outstanding driveability
chrome trim to air intakes.
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SCANIA TOTAL TRANSPORT SOLUTIONS
Complete Vehicles Scania's Complete Vehicles programme is a cost-
covering both truck and bodywork are just
effective means of acquiring a fully built-up
three of the benefits awaiting operators
vehicle quickly and easily. Today the range
specifying this innovative new vehicle concept.
comprises the Scania Complete Box and Scania
Delivered fully equipped and ready for
Complete Curtainsider, both with bodywork by
service, every Scania Complete Vehicle comes
The Cartwright Group, a Hookloader and a
with the full backing of the Scania UK dealer
Skiploader with equipment by preferred
network.
Scania Complete Curtainsider
suppliers Multilift and Hyva respectively, plus Specialist Tractor Units equipped with Wet Kits or built for Petroleum Regulations/ADR work. Created following extensive consultation with operators, the Scania Complete Vehicles programme offers a solution for customers wishing to specify vehicles with Scania as the single supplier – a concept that is proving extremely popular as EC whole-vehicle type approval becomes adopted by all European member states. Competitively priced and offered with a range of options in addition to their standard bodywork package, every Scania Complete Vehicle has been designed with convenience firmly in mind. Shorter lead-times, consistent build-quality and a full manfacturers' warranty
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Scania Complete Box
Scania Complete Wet Kit Tractor Unit
Scania Complete Skiploader
Scania Complete Hookloader 13
SCANIA TOTAL TRANSPORT SOLUTIONS
Specialist Vehicles Tough trucks for the toughest applications, that's Scania Specialist Vehicles. Operating throughout the world, backed by an in-house team of industry specialists and predominately serving the fire, waste management and airport support sectors where trucks are invariably built to highly-demanding specifications, Scania Specialist Vehicles are individual products built-for-purpose.
Scania Specialist Vehicles include: Fire appliances Rescue vehicles Refuse collection/disposal vehicles Airport support vehicles Snow clearing equipment Road sweeping equipment
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Above: The low-slung cab of the Scania Low Entry makes it ideally suited for the waste management and recycling market Far left: Scania airport foam tender in action Below, centre: Type 'B' water tender with Scania's all-steel, six-man safety crew cab Below: A selection of appliance types in service with Northamptonshire County Council Fire & Rescue Service
Scania Airport Support Vehicles Airport support vehicles today form a key part of Scania's Specialist Vehicle programme. Pictured here (main photograph and below right) are two specialist de-icing trucks operating at London Gatwick Airport. Built to a highly advanced specification and featuring a state-of-theart GPS control system, which varies the rate of spray depending upon the vehicles' speed, these vehicles are fitted with highpressure Chafer Machinery spray equipment. The chassis is a Scania P 280 DB6x2*4MNA rear-steer rigid, which has been specified to deliver maximum manouevrability and help preserve tyres. The photograph below left shows a Scania G 400 CA4x4HHZ snowplough with equipment by Norwegian manufacturer, Ă˜veraasen. This vehicle is one of ten such machines now in service at London Heathrow.
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SCANIA TOTAL TRANSPORT SOLUTIONS
Scania Buses and Coaches Scania buses and coaches have been a part of the UK passenger carrying vehicle scene since the mid-1960s. The company's current range includes fullybuilt-up models and vehicles with coachwork by our body-building partners. The line-up covers every application from fare stage operations to luxury international touring, and is characterised by outstanding fuel economy, exceptional driveability and a highly appreciated standard of passenger comfort. Driver comfort and safety is also a priority for Scania with a driver's area ergonomically designed down to the finest detail to make driving more relaxed and pleasureable. Fully supported by the Scania service network, both throughout the UK and internationally, Scania buses and coaches are the passenger carrying vehicles of choice of many of Britain's leading operators today. Above: Over the course of its long history, Scania has been involved in many innovative passenger carrying vehicle projects. One recent example is this vehicle, one of ten biofuel-powered, high specification double deckers supplied to Stagecoach Cambridgeshire for use on the world's longest guided busway, which runs between St Ives and Cambridge
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Above right: Scania buses are a familiar sight on the streets of many of UK towns and cities today Right: A long-standing Scania coach user is the England football team. This Scania Irizar PB is one of a series of similar luxury tourers used to transport the team to matches
The Scania OmniExpress is the latest addition to the Scania Omni family of single- and double-deck passenger carrying vehicles
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SCANIA TOTAL TRANSPORT SOLUTIONS
Scania Engines Power and performance In addition to trucks, buses and coaches, Scania also markets engines for industrial and marine applications. Built to the same exacting quality standards as all its other products, Scania's industrial and marine engines are renowned for their power, performance, durability and longevity.
The diverse uses to which Scania engines are put range from generator sets and industrial power packs to passenger ferries and workboats. Applications include the Terex stone crusher pictured left, and the Liebherr rubber tyre gantry crane below.
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Scania engines have been selected for the Royal Naval Lifeboat Institution's new Supacat Launch and Recovery Systems. Scania engines will also power the RNLI's new Fast Carriage Boat 2, the replacement for its existing Mersey class vessels
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SCANIA TOTAL TRANSPORT SOLUTIONS
New Vehicle Sales Premium quality, high productivity and secondto-none operating economy; that's the Scania ranges of trucks, buses and coaches. But with a wide array of options to choose from, which model is precisely right for you and your business? Answering that question is the job of Scania's truck, bus and coach sales forces, nationwide teams of specialists dedicated to helping you determine the correct specification for every new vehicle you acquire.
On-going relationship And that's just the beginning of a relationship which extends through the entire period of ownership, right up to the time of renewal and beyond. To help you and your business, Scania sales executives are your personal contacts, committed to service and happy to assist at any time.
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The Scania P-, G-, R-range offers one of the widest selection of trucks available today
Scania Rental When it comes to vehicle hire, long- or shortterm, Scania Rental offers an extensive fleet of quality vehicles to meet every requirement. The fleet includes all Scania models, including trucks equipped with Wet Kits or constructed for Petroleum Regulations/ADR operation.
SOMETHING FOR EVERYONE
With branches located throughout the country, Scania Rental offers a nationwide service which is supported 24/7 by the Scania UK dealer network. Scania Rental offers rental from one day to 24 months. It's an all-inclusive, flexible package which provides operators with a hassle-free way to adapt their fleet strength without long-term commitment.
Scania Rental key services Scania Rental offers a full complement of
Fully flexible spot hire
Scania vehicle types. UK availability is
Bespoke long-term hire solutions
exceptional and full European cover is provided.
'Try and buy' ownership plan
Vehicles can be supplied to the operator's own
Manufacturer's guarantee
specification, including fully liveried or in
Over 15 years service to the industry
customer colours.
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SCANIA TOTAL TRANSPORT SOLUTIONS
Scania Used Vehicles The sale of used trucks, buses and coaches is a major activity for Scania today. Scania used trucks are frequently ex-contract vehicles which have been serviced exclusively by Scania's own dealers. Consequently, they command excellent residual values and are highly sought after in the used vehicle market. An extensive range of quality used trucks is displayed at many of Scania's UK dealer points as well as at the company's dedicated Export Centre in Worksop, Nottinghamshire. Similarly, a wide selection of quality used Scania buses and coaches are available nationwide. Scania's professional used vehicles sales teams are committed to providing the best quality used vehicles on the market. In support of its used vehicle sales activities, Scania's nationwide web-search facility can locate an operator's desired truck, bus or coach with just a few simple clicks!
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Scania Financial Services Dedicated to helping you grow and protect your business all the way Sound financial and insurance support are vitally important factors when it comes to business planning. To help you achieve the best for your business, our pledge is to work with you to create a bespoke package that's right for you. Scania Financial Services provides a range of flexible services to give you fixed, known costs and manageable risks – over the entire life cycle of your vehicles. The solutions we provide encompass new and used vehicles, bodybuilding, trailers and accessories. A summary of the wide range of financial products we offer and the key features and benefits of each is shown in the table.
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SCANIA TOTAL TRANSPORT SOLUTIONS
Scania Insurance Provided via Scania Financial Services, Scania offers a complete range of insurance products to protect you and your vehicles:
Scania Vehicle Insurance Here, our aim is to provide a comprehensive range of competitively-priced products which will cover your needs reliably in the event of an insurance claim. By teaming up with Towergate Risk Solutions – one of the UK’s biggest specialist commercial vehicle insurance brokers – we have developed a range of products to meet a full spectrum of transport operation needs,
Scania Financial Insurance
outstanding finance and the final insurance
including vehicle insurance, goods in transit and
A broad range of financial insurance products
payment. For one single premium, which can
employee liability.
designed to help your business continue to
be spread over the term of your agreement, our
trade in the event of a death, critical illness or
GAP insurance provides cover up to five years
include driver training. This is provided
disability of a key member of staff, partner or
(subject to the terms and conditions of the
through the Scania Driving Experience, Scania's
shareholder. Policies are individually tailored to
policy) and up to £300 of your insurance excess.
in-house driver-training and development
meet specific needs and requirements.
Vehicles already on finance (even with another
Many of our vehicle insurance policies also
programme, the aim being to help you reduce insurance costs and improve fuel economy.
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company) can also be covered.
Scania GAP and GAP PLUS Insurance
GAP PLUS takes this product a step further
If your vehicle is written off, GAP insurance can
by also covering the deposit paid on your
fill the gap between the cost of settling your
vehicle and provides cover for up to seven years.
Scania and Safety A long-standing commitment Safety has been a high priority for Scania for much of the company's long history. As early as the mid20th century Scania was conducting its own impact trials and was instrumental in formulating the rigorous Swedish cab strength test, still the world's toughest and most demanding today. This has led to safety considerations becoming part of the Scania corporate culture. Every year, approximately four percent of turnover is reinvested into research and development, much of which is directly safety-related. In addition to the range of safety features which come as a standard part of every Scania product today, the company also looks to the future. Here, ground-breaking projects such as the Scania crashzone concept truck are being designed to provide even higher levels of protection, both for the occupants of the truck itself and for those in any opposing vehicle involved in a frontal collision. With its extensive programme of active and passive safety measures, Scania is firmly committed to playing its part in maximising road safety wherever and whenever possible.
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SCANIA TOTAL TRANSPORT SOLUTIONS
Better for business, better for the environment
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Ecolution by Scania Optimising performance in every case
Driver follow-up Actively coaching drivers
Ecolution by Scania is the name of a new
with continuous feedback based on vehicle and
initiative designed to drive up efficiency and
environmental reports using our fleet
drive down costs. In essence, Ecolution by
management systems. Scania Driver Support,
Scania ensures the right services and
our in-cab driver-aid, can also play a big part
technologies interact to create the optimal and
here.
most profitable solution for your business and the environment. Ecolution by Scania is individually-tailored to
Maintenance+ Providing you with carefully-constructed maintenance programmes
meet operators' specific needs and comprises
which incorporate every part of the vehicle to
four key elements:
ensure you get the most from your fleet day-in, day-out.
Optimising vehicle specification Working in conjunction with you to ensure the best vehicle and the best range of options are chosen for the transport task in hand. Driver training Helping your drivers adopt the best driving techniques and skills to deliver the best possible fuel economy and environmental performance at all times.
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SCANIA TOTAL TRANSPORT SOLUTIONS
Scania OnBoard Scania Onboard is a set of computerised tools
Analysis: This package is particularly suitable for
and services designed to help you operate more
operators wanting to focus on both vehicle and
efficiently by connecting your trucks, buses or
driver performance. The Analysis service
coaches with your office.
provides access through a dedicated portal to a
The system can provide analysis and a range of reports on vehicles, routes and driver
range of services including: Traffic light (red-amber-green) reports;
performance. Digital tachograph remote
review performance by driver or vehicle ranked
downloading is also available as an option.
according to predetermined criteria
To help you choose the level of support
Performance trends; identify trends in fuel
that's right for you and your business, Scania
usage, driving style and environmental
OnBoard is available in three clearly defined
emissions
service packages:
Environmental reports; review specific environmental impact data by vehicle
Monitor: An effective, easy-to-use service that puts you on the right track to improving fleet
Exception reports; identify deviations from expected norms
economy, even for smaller fleets. You'll get weekly summary reports via email, covering
Control: A complete range of services for
every one of your vehicles. You can see at a
operators looking to utilise the benefits of
glance how each is performing and identify
vehicle and driver performance follow-up in
those requiring your attention. The report
addition to a broad overview of the transport
provides a basic fleet overview with general
process and operational information.
performance indicators such as fuel
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Control package customers gain access to
consumption and carbon dioxide emissions,
the following services in addition to those
performance trends and exception reporting.
delivered in the Analysis package:
Fleet Position; shows current vehicle position and status Vehicle Tracking; historical review of specific vehicle routes over a given timeframe Geo-fencing; triggers pre-determined notifications depending on vehicle movements
Scania and Sustainable Fuels Since the earliest days of the automotive
opinions, operators must be able to feel
emissions compared to fossil fuels, and without
industry, Scania has been at the forefront of
confident about the sustainability of the
competing directly with food production or
developing alternative methods of fuelling its
renewable fuels they consider using.
threatening biodiversity.
vehicles – the company's first experiments
Scania strongly favours the development of
For its part, Scania is convinced that biofuels
were with compressed natural gas during the
a uniform system for certifying and labelling
can fulfil these criteria and contribute to
First World War!
biofuels. To be viable, biofuels must give
economic growth and welfare in developing
substantial net reductions in carbon dioxide
countries.
Today, in view of conflicting messages and
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SCANIA TOTAL TRANSPORT SOLUTIONS
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Scania Driver Training
Driver CPC Training
The Scania Driver Experience is a driver development initiative which seeks to promote the highest levels of skill and road safety through a range of high quality training programmes now being offered nationwide. Courses are available to you, your drivers or your trainers and include: Large Goods Vehicle (LGV) driving licence acquisition Passenger Carrying Vehicle (PCV) driving licence acquisition Fuel efficient driving
Scania has been providing driver training for more than a quarter of a century and recently became the first commercial vehicle manufacturer to gain accreditation from the Joint Approvals Unit for Periodic Training for its in-house Driver CPC courses, all of which are conducted by our own team of experienced training specialists. Presented as a series of five seven-hour modules and covering all makes of vehicle, every moment of our Driver CPC training focuses on safety, economy and efficiency in operation. As well as complying fully with the demands of the EU Driver CPC legislation, each module has been
Product knowledge/familiarisation
designed to add value to your business, both in terms of getting the best performance out of your
Train the trainer
vehicles and with regard to enhancing your driver's own personal skill set.
Professional Competence related
An additional benefit is that, if required, each of our modules can be tailored to the needs of
courses
individual operators to provide application-specific and job-related training where required. That
Safe driving and safety courses
means that far from just 'ticking the box', we can
Working Time Directive
make your Driver CPC training absolutely relevant
Digital tachograph Mechanical handling (fork lift truck) licences
and beneficial to your operation and business. What's more, for maximum convenience and minimum disruption to your workflow, we can schedule training to meet operational demands.
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SCANIA TOTAL TRANSPORT SOLUTIONS
The Scania Training Centre
The acquisition of any Scania product – be it a
centre is dedicated to excellence and personal
Training Centre range from Apprenticeships to
truck, bus, coach or industrial or marine engine
development and fully equipped to meet every
Scania Master Technician and cover every aspect
– represents a major investment on the part of
training need.
of commercial vehicle and engine maintenance,
the operator. It's also the beginning of a long-
repair and installation.
term partnership in which Scania is committed
and those of the Scania network. The role of
to helping protect that investment in every way
the Scania Training Centre is to support the
fit the bill precisely depending on the
possible.
industry by providing a stream of highly skilled
requirements of a particular individual,
professionals and constantly updating their
organisation or transport operation, assuring
product-knowledge.
the most appropriate and cost-effective training
That's why Scania has invested heavily in a state-of-the-art training centre. Located near Loughborough in the heart of England, the
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Training is provided both for customer staff
The training courses on offer at the Scania
What's more, courses can be tailor-made to
every time.
Extensively-equipped and located on its own campus, the Scania Training Centre is an unrivalled facility within the UK commercial vehicle industry
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SCANIA TOTAL TRANSPORT SOLUTIONS
The Scania UK Dealer Network Focused on your business needs With 90 points on the map the length and breadth of the country, the Scania UK service
Every location is manned by Scania-trained
You're never far from your nearest
network provides exceptional levels of support
staff, ensuring the highest standards of
Scania dealer and our
and peace of mind nationwide.
customer service and attention at all times.
iPhone/Android App
Furthermore, a major on-going programme
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through to the most comprehensive repair job.
With many locations open around the clock,
will help you locate
of investment by Scania and its dealers has
providing service at times to fit in with
the branch nearest to
created a network which is fully equipped to
operators' schedules is today an important role
you, no matter where
carry out every task from routine maintenance
for the Scania UK network.
in the world you are
Scania Dealer Services The extensive range of products and services described in this brochure can all be sourced from your local Scania dealer – and our purchasing power means you will always get the best possible deal. At each of our locations you will find highly skilled staff with a wealth of technical knowledge and expertise, backed by advanced management systems, specialist tooling and facilities and state-of-the-art diagnostic equipment. The best possible support and service – from round-the-clock backup to excellent parts availability to high MOT first time pass rates – are all part of the Scania promise. That's why when it comes to finding your ideal total transport solution, there is no better place to begin than your local Scania dealer. IN ADDITION TO SALES, SERVICE AND PARTS, SERVICES PROVIDED BY THE SCANIA UK NETWORK INCLUDE:
MANAGING YOUR WORKSHOP
Vehicle recovery services
Air-conditioning services
Bus and coach servicing
There's another way you can benefit from the
Automatic chassis lubrication
Steam cleaning
Replacement vehicle hire
expertise of our network: join the growing band of
Tachograph calibration
Refrigerated trailer servicing
HAZCHEM facilities
Digital tachograph downloading
Laser alignment
MOT facilities
Speed limiter calibration
Welding and fabrication
Service vans
Roller brake testing
Smoke emission testing
operators whose workshops are run for them by Scania. It's a sure-fire way to greater efficiency that brings total peace of mind and leaves you free to concentrate on running your business rather than your fleet. Visit www.scania.co.uk/vmu for more.
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SCANIA TOTAL TRANSPORT SOLUTIONS
Scania's UK Dealer Locations: Nationwide service, with you every step of the way
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Aberdeen Scania Aberdeen. Tel: 01224 896312 Abingdon Scania Abingdon. Tel: 01235 553596 Avonmouth Scania Avonmouth. Tel: 0117 937 9800 Banbury Scania Banbury. Tel: 01295 272857 Bedford The Pip Bayley Truck Centre. Tel: 01767 641111 Bellshill Scania Bellshill. Tel. Day: 01698 841994 Boston Scania Boston. Tel: 01205 460841 Bridgwater Scania Bridgwater. Tel: 01278 685060 Burton-On-Trent Keltruck Ltd. Tel: 01283 510011 Cardiff Keltruck Ltd. Tel: 02920 224671 Carlisle Graham Commercials Ltd. Tel: 01228 529149 Cheltenham Keltruck Ltd. Tel: 01242 252140 Chepstow Keltruck Ltd.. Tel: 01291 431715 Corby TruckEast Ltd. Tel: 01536 443883 Coventry Keltruck Ltd. Tel: 02476 644664 Crick TruckEast Ltd. Tel: 01788 823930 Cross Hands Keltruck Ltd. Tel: 01269 844855 Darlington Scania Darlington. Tel: 01325 480713 Deeside, North Wales Deeside Truck Services. Tel: 01244 547202 Dover Scania Dover. Tel: 01304 831730 Droitwich Keltruck Limited. Tel: 01905 777060 Dumfries Scania Dumfries. Tel: 01387 250502 Dundee Scania Dundee. Tel: 01382 455556
Edinburgh Scania Edinburgh. Tel: 0131 333 2362 Ellesmere Port Ellesmere Port Scania. Tel: 0151 355 0199 Ely TruckEast Ltd. Tel: 01353 666503 Exeter Scania Exeter. Tel: 01392 824474 Fareham Scania Fareham. Tel: 01489 886800 Felixstowe TruckEast Ltd. Tel: 01394 676625 Glasgow Scania Glasgow. Tel: 0141 886 5633 Grangemouth Scania Grangemouth. Tel: 01324 620620 Grimsby Scania Grimsby. Tel: 01472 346913 Groby Keltruck Ltd. Tel: 01530 243133 Haydock Haydock Commercial Vehicles Ltd. Tel: 01942 714103 Heathrow Scania Heathrow. Tel: 01784 240777 Hull Scania Hull. Tel: 01482 626880 Inverness Scania Inverness. Tel: 01463 729400 Kings Lynn TruckEast Ltd. Tel: 01553 771877 Knighton West Pennine Trucks Ltd. Tel: 01547 528600 Lancaster S.J. Bargh Sales & Service Ltd. Tel: 01524 770439 Larne Road Trucks Ltd. Tel: 028 2827 9611 Leeds Scania Leeds. Tel: 0113 231 1411 Lewes Scania Lewes. Tel: 01273 479123 Lincoln Scania Lincoln. Tel: 01522 681222 Lingfield Scania Lingfield. Tel: 01342 837373 Lutterworth Keltruck Ltd. Tel: 01455 550740
Manchester West Pennine Trucks Ltd. Tel: 0161 877 7708 Manchester West Pennine Trucks Ltd. Tel: 0161 653 9700 Milton Keynes TruckEast Ltd. Tel: 01908 242448 Newark Keltruck Ltd. Tel: 01636 700203 Newbury Scania Newbury. Tel: 01635 871157 Newcastle-Upon-Tyne Scania Newcastle. Tel: 0191 256 1900 Newry Granco. Tel: 028 3026 6335 Normanton Scania Normanton. Tel: 01924 228800 Northampton TruckEast Ltd. Tel: 01604 874747 Nottingham Keltruck Ltd. Tel: 0115 986 5121 Norwich M & K Commercials Ltd. Tel: 01603 748995 Omagh Road Trucks Ltd. (West) Tel: 028 82259 198 Oswestry West Pennine Trucks Ltd. Tel: 01691 671500 Peterborough TruckEast Ltd. Tel: 01733 555233 Poole Scania Poole. Tel: 01202 533978 Preston Preston Scania. Tel: 01772 698811 Purfleet Scania Purfleet. Tel: 01708 257400 Redruth Scania Redruth. Tel: 01209 310090 Ross-on-Wye Keltruck Ltd. Tel: 01600 891257 Rugby Keltruck Ltd. Tel: 01788 571 959 Scunthorpe Scania Scunthorpe. Tel: 01724 289088 Sheffield Scania Sheffield. Tel: 0114 262 6700 Shepton Mallet Scania Shepton Mallet. Tel: 01749 880088
Sittingbourne Scania Sittingbourne. Tel: 01795 430304 Skipton Scania Skipton. Tel: 01756 797197 Southampton Scania Southampton. Tel: 02380 734455 South Mimms Scania South Mimms. Tel: 01707 649955 Spalding Scania Spalding Tel: 01775 713707 Stansted Scania Stansted. Tel: 01279 758088 Stoke-On-Trent West Pennine Trucks Ltd. Tel: 01782 577955 Stowmarket TruckEast Ltd. Tel: 01449 613553 Sutton-In-Ashfield Keltruck Ltd. . Tel: 01623 559559 Swindon Scania Swindon. Tel: 01793 715100 Tamworth Keltruck Ltd. Tel: 01827 330100 Telford West Pennine Trucks Ltd. Tel: 01952 587222 Thetford TruckEast Ltd. Tel: 01842 763400 Thirsk Scania Thirsk. Tel: 01845 573500 Washington Scania Washington. Tel: 0191 4188500 Wellingborough TruckEast Ltd. Tel: 01933 303303 West Bromwich Keltruck Ltd. Tel: 0121 524 1800 Widnes Halebank Scania. Tel: 0151 423 8601 Willenhall Keltruck Ltd. Tel: 01902 637777 Witham TruckEast Ltd. Tel: 01376 503003 Worksop Keltruck Ltd. Tel: 01909 500595
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SCANIA TOTAL TRANSPORT SOLUTIONS
Scania Fixed Price Repairs Known costs with no hidden surprises Scania's Fixed Price Repairs programme is an
provide the ideal solution for a wide variety of
ever – and do remember fixed price repairs are
open and transparent pricing system covering a
repair and maintenance tasks with a single, all-
not just for our current P-, G- and R-series;
multitude of common workshop tasks. As such,
inclusive price (including all parts, labour, and
4-series Scania trucks, buses and coaches, a
the programme has established itself as a
consumables required to complete the job)
range of trailer maintenance services and
popular choice among operators nationwide.
agreed up-front. Today, the programme is
accessory fitments all form part of
bigger and better than ever. A wide selection
this cost-effective programme too.
And with the promise of no unpleasant surprises or hidden costs, our fixed price options
of jobs are covered, including all Scania small,
have also done much to make life easier.
medium and large services.
Quite simply, fixed price repairs from Scania
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Our prices are also more competitive than
Try our online price calculator at www.scania.co.uk/fixedpricerepairs
Scania Parts
SERVICE EXCHANGE PROGRAMME Re-engineered to the original specification with excellent availability and backed by a full warranty; that's the
The best way to protect your investment All Scania parts are supplied to the latest factory specification, meaning that if you need
Scania Service Exchange programme. Every Scania Service Exchange item is of the same
to replace a part you have the peace of mind that it will be of the highest quality,
high quality as a brand new Scania part, but comes
protecting your investment day in, day out.
at a lower price, lower because we recycle
Our parts supply chain is one of the most reliable in the world, guaranteeing the
those components that have
highest levels of availability no matter which Scania model you operate. Expert parts
retained their original build-quality
staff at your local Scania dealer will help identify and interpret your parts needs quickly
and replace those that haven’t.
and efficiently. And our direct delivery service assures the fastest possible service and maximum convenience at all times. With our parts range now extended to cover trailers and ancillary equipment as well as trucks, buses and coaches, every Scania dealer offers a full expert parts fitting service. Every component supplied by Scania comes with a full warranty, round-the-clock
Designed to preserve and protect your investment in Scania, the Scania Service Exchange programme enables your vehicle to be restored to its optimum condition quickly and efficiently. Major units available under
support and consequential damage cover in the event of a failure, (provided it has been
the programme include engines, gearboxes and axle gear, all
fitted correctly), including vehicle recovery and all rectification work.
of which are provided with a three year warranty if fitted by a Scania dealer. Other items include: Air Conditioning
Crankshaft
Retarder
Alternator
Cylinder Head
Starter Motor
Brake Shoes
ECA
Steering Gear
CAG Exchange
Foot Brake Valve
Turbocharger
Clutch Cover
Hydraulic Pump
Turbocomp
Clutch Disc
Injection Pump
Turbo VGT
Compressor
Injectors
Unit Injector
Connecting Rods
Planetary Gear
Water Pump
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SCANIA TOTAL TRANSPORT SOLUTIONS
Trailer Parts and Services Ensure your trailers are maintained as professionally as your trucks With Scania already providing a full complement of repair and maintenance services for all makes of commercial vehicles, it makes perfect sense to entrust your trailer servicing to us too. The 16,000 trailer parts we stock alone mean there are 16,000 good reasons to come to Scania for all your trailer servicing requirements. It's also a service designed with convenience in mind – quite simply we take care of everything, with one-stop shopping, reduced administration and no more chasing around after suppliers being just three of the benefits you will reap.
All types and makes covered
guaranteed and covered by the nationwide
From flatbeds and curtainsiders to moving-
integrated into our own parts distribution
Scania Assistance roadside assistance service. That
floors and double-decks, or from drawbar eco-
system to ensure maximum availability and the
means in the unlikely event of your trailer
fridges to specialised load carriers or car
fastest possible delivery times. The service
breaking down on the road, one call to Scania
transporters – no matter what type of trailer
covers all makes and every item supplied by
assistance will ensure a quick attendance to get
you operate, we are equipped to service and
Scania carries a full manufacturer's warranty.
your trailer back in service as rapidly as possible.
repair it.
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Our extensive stock-holding is fully
All Scania trailer servicing work is fully
Scania Ancillary Services Comprehensive, one-stop support
The extensive range of items included in the
Scania Ancillary Services has been created to
Scania Ancillary Services programme include:
support operators wishing to have ancillary
Tail-lifts
equipment such as fridges, tail-lifts or passenger
Truck, bus and coach air-conditioning
lifts installed, maintained and serviced by
Roller shutter doors
Scania. Legal compliance and safety
Hydraulic tipping gear
certification, including weight and LOLER
Wet kits
testing, is also provided as part of this service at
Fridges
every Scania dealership. As such, Scania
Passenger lifts
Ancillary Services provides a broad and
Mobile wheel alignment
convenient range of downtime- and adminreducing services all under one roof. The programme covers all makes of ancillary equipment, including any items fitted to trailers. And with all replacement parts integrated into Scania own parts supply system, rapid repairs are always assured. For your convenience, all work can be carried out either at your own premises or at our workshops, perhaps at a time when your vehicle is coming in for routine maintenance. Furthermore, we will carry out any required work at times which suit you to fit in with your commitments and schedules.
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SCANIA TOTAL TRANSPORT SOLUTIONS
Tanker Support Services The Scania UK network provides a complete tanker support service covering all aspects of tanker maintenance for all types of tankers. As part of this, a range of specialist services for petroleum and ADR tanker operators is offered through our nationwide network of Petroleum Regulations/ADR workshops.
Specialist Petroleum Regulation/ADR services Examination, testing, repair and retest – all in a single visit All work carried out on Scania premises Two-yearly tanker vapour tightness test Mandatory three-yearly leak-proof tightness test Tanker repair, maintenance and testing facilities Forward planning and scheduling of testing
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Pre-test examinations and rectification
All Scania ADR and Petroleum Regulations tanker testing is carried out in
work
conjunction with our Competent Authority Partners and conducted strictly
Written Schemes of Examination in line
in accordance with the Safe Load Pass and Health & Safety Executive codes
with specific customer requirements.
of practice to assure you of the best possible service and peace of mind.
SCANIA TANKER SUPPORT: AN ALL-ENCOMPASSING SERVICE Whether it's foodstuffs, powders, granules, liquids or gases, Scania's comprehensive tanker support service covers all makes and types.
43
SCANIA TOTAL TRANSPORT SOLUTIONS
Accident Management and Repair Network This major new initiative has been designed to take care of every aspect of accident management and repair, from dealing with the aftermath of the incident itself right through to returning your vehicle to the road quickly and safely. Getting your driver home, salvaging the load, dealing with third parties and insurance companies; it's all part of our all-encompassing accident management and repair service. And with Scania's 90 contact points nationwide and dedicated accident repair and refinishing centres strategically located throughout the country, you'll find help is never far away. In creating our accident management and repair network, our aim is your aim: to see your vehicle back on the road, earning its living once
A QUALITY SERVICE DELIVERED BY SKILLED PERSONNEL
again, with the minimum of inconvenience to
Our accident repair centres combine state-of-the-art equipment and a highly skilled team of thoroughly
you and your business.
trained specialists. As you would expect from Scania, all our repairs are carried out to the highest standards of quality and safety. Our attention to detail is unflinching and our procedures and processes have been designed to deliver the very best results every time. And with us as your accident repair partner, you will also have the benefit of knowing that your vehicle repairs will be completed as quickly as possible. That's why with Scania, your peace of mind is assured.
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Scania Assistance Scania Assistance is an essential support service that provides operators with a complete back-up system designed to minimise downtime and keep Scania vehicles out on the road. Most importantly, the Scania Assistance Call Centre is a Scania-owned and staffed facility which represents a major investment in customer service. As such, Scania Assistance is a stand-alone operation that does not rely upon a third-party for the service it delivers. And that means should the need arise to contact Scania Assistance, your call will be taken by a Scania-trained member of staff who will have a clear understanding of the nature of the problem – and an appreciation of your needs. What's more, in the vast majority of instances the Scania technician attending the call-out will be able to carry out the necessary repairs to the vehicle on the spot. For those requiring workshop support, Scania service is never far away; the organisation's dealer network has fully equipped repair and maintenance centres strategically situated throughout the UK. And for those travelling further afield there are approximately a further 1,000 Scania workshops located throughout mainland Europe. SCANIA ASSISTANCE IN ACTION With an average time-to-arrival of less than one hour, plus fully-equipped service vehicles (1) and the latest-generation reporting systems (2), Scania Assistance quickly gets vehicles back underway. As part of its commitment to the UK petroleum industry, Scania offers a unique nationwide emergency response service in the event of a fuel tanker incident (3 and 4). Here, Scania Assistance oversees the recovery operation, using specialist teams of Scania Technicians strategically located around the country.
1
2
3
4
UK calls: 0800 800 660 International calls: +44 (0) 1274 301260 45
SCANIA TOTAL TRANSPORT SOLUTIONS
Scania Support Programmes Scania Service Plus
sales care and Scania's range of Support
The Scania Repair and Maintenance programme
Programmes has been designed to provide
Available for vehicles aged between 1 to 84
comprehensive maintenance to manufacturer’s
just that for trucks, buses and coaches
months or to a maximum of 1,200,000
guidelines and ensures protection of your
alike. And with a selection of individually-
kilometres, and includes comprehensive product
operator's licence. The programme features
The best vehicles deserve the best after-
The Scania Service Plus programme provides
tailored programmes to choose from,
cover against original component failure or
unlimited term or distance and is available for
there's a Scania Support Programme that's
wear and tear. Coupled with all servicing
vehicles aged over 24 months and includes all
right for every transport operation.
carried out to manufacturer’s guidelines and
Ministry inspections and annual certification.
the peace of mind of protecting your operator’s
This programme is designed to include any
licence, all Ministry inspections and annual
supplementary requirements, such as voluntary
certification are included. To further enhance
brake test, tachograph calibration or specific
this programme, trailers and ancillary
component replacement such as brake relines or
equipment can also be included.
clutch replacement.
More than just trucks, buses and coaches... By tailoring a Support Programme to include items such as trailers or ancillary equipment, the number of suppliers you need to deal with can be reduced to a single contact point. In addition, you’ll benefit from reduced administration and reconciliation of invoices into one single monthly transaction. With all servicing and maintenance being managed by a single source, vehicle uptime and operating efficiency can be significantly enhanced.
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Scania Service Only
Centrally Managed contracts
The Scania Service Only programme gives you
Scania Centrally Managed is a budget-model product which provides for all aspects of repair and
the peace of mind that all required
maintenance through the Scania network via a single point of contact. Designed for fleet operators
maintenance is carried out to manufacturer’s
and covering all makes and types of trucks, buses, coaches and trailers, the service includes
guidelines and ensures that your operator’s
compliance for associated legal conformance.
licence is protected. This programme features
Key Centrally Managed features include centralised management of all planned maintenance,
unlimited term or distance and is available for
such as service, ministry inspection and legal tests, central document filing, monthly budget
vehicles aged over 24 months and includes all
payments, consolidated invoicing and detailed monthly reporting of costs and vehicle performance.
Ministry inspections and annual certification.
Scania O Licence Protector
The benefits of the service range from reduced administration and improved communication to enhanced cost- and time-efficiency, thereby enabling vehicle uptime and utilisation to be optimised.
The Scania O Licence Protector programme gives the reassurance of compliance with all Ministry inspections, annual MOT, tachograph calibrations, document filing and defect reporting. This programme features unlimited term or distance for vehicles aged over 24 months. To further enhance this programme, trailers and ancillary equipment can also be included.
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SCANIA TOTAL TRANSPORT SOLUTIONS
Scania Consumables
Scania Oil
For engines, gearboxes and rear axles
In order to make the sourcing of workshop products as simple as possible, we have introduced Scania Consumables, a programme which adds more than 6,600 quality items to our product portfolio at exceptionally competitive prices. Scania Consumables covers everything from the smallest items, such as nuts, bolts and washers, through to complete 1,001-piece toolkits and a vast array of other major workshop items. In between, there's just about every product imaginable; tie-wraps, lubricant sprays, electrical connectors – the list goes on and on. What's more, there are real savings to be made with many products offered at prices significantly below the national average. And for those wishing to buy in bulk, additional
Choosing the right lubricants can make a
discounting is available too.
significant contribution to overall operating
In addition to cost savings, convenience and the highest levels of availability, Scania Consumables
economy and the quality of your oil is
will also deliver reductions in terms of the administrative time and expense spent in dealing with
everything when it comes to maximising
multiple suppliers.
performance and minimising wear and tear. That’s why Scania has gone to great lengths to develop its own range of engine, gearbox and axle oils, all of which are verified to exceed the conditions in which they operate. With Scania Oil we can guarantee the quality of your oil throughout your vehicle's life cycle. So wherever you operate, and whatever the driving conditions, you can be confident that by choosing Scania Oil you are helping to prevent wear and protect and prolong the life of your vehicles.
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Scania Accessories Designed to create an impressive and memorable 'face' for your business, Scania's range of high quality accessories will enhance the appearance of your vehicle inside and out. From external fitments such as wheel trims, side skirts and air deflectors to interior items including seat covers, bed linen, microwave oven and coffee maker, there's a Scania accessory to suit every need, style and taste.
Webshop An integral part of www.scania.co.uk, Webshop is the place where Scania official merchandising, including all items within the innovative Scania Truck Gear fashion range, can be purchased online. Inside Webshop you will also find Scania Selection, a extensive collection of specially chosen items reflecting the quality and brand values associated with Scania.
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SCANIA TOTAL TRANSPORT SOLUTIONS
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Scania (Great Britain) Limited Delaware Drive Tongwell Milton Keynes MK15 8HB Telephone: 01908 210210 Website: www.scania.co.uk
Scania Finance Great Britain Limited, Regus House, Fairbourne Drive, Atterbury, Milton Keynes, MK10 9RG Telephone: 01908 487530, Fax: 01908 487730 Website: www.scania.co.uk/finance Scania Insurance: 0870 907 9610
All information believed to be correct at time of going to press. Please confirm exact product and service details and specifications with your local Scania dealer.
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