july/august2018
The magazine for Morrisons colleagues
Berry nice We love working directly with growers, farmers and suppliers
WELCOME
4 ge 1 T, pa I A F R ETON MESS PA
Summer
This issue we’re feeling the love… the Love Index that is… which captures what our customers love about Morrisons. These days, customers sharing opinions on social media has become as natural as popping to Morrisons for a pint of milk or a punnet of British strawberries. Comments on Twitter or Facebook tell us why our customers love us – ranging from posts praising our great colleagues, to compliments about our food. Whatever the message, it’s always great to hear what we’re doing right and share what’s being said across the business. That’s why we’re focusing on all the ways our colleagues and customers love us in this issue. On pages 4-5, we take a look at a few of these comments and say a huge well done to the colleagues involved. This is something Andy, our Group Customer and Marketing Director, has also been doing in stores.
of love
MADE WITH LOVE There’s no doubt our customers love to know where their produce comes from, like our British strawberries – we sell roughly 15 million punnets of them throughout the year. This is thanks to our close links with growers and suppliers, some of whom we’ve been working with for over 25 years. On pages 12-13, we learn more about our close relationships with growers and speak to Ben Drummond, a strawberry farmer who produces some of the fruit our customers love,
Being admired is easy, but being loved by the public is hard for any business to achieve.” DAVID
GR E
, RIES AT BRI TISH STRAWBER
Our cover this month features strawberry farmer Ben Drummond Fresh News is produced by Company Communications and designed by scarlettabbott – 01904 633399 | scarlettabbott.co.uk
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es pag
13 12-
WELCOME
ENDLESS LOVE
18 age CLIC S ARGENT, p
about how he picks the perfect strawberry and how we make sure they stay in that condition when they reach our stores and homes. Then on page 14, we’ve got an Eton mess parfait with strawberry sauce recipe to try. A twist on a British classic, it’s best enjoyed while watching the action on court at Wimbledon, which runs until 15th July. We’re also listening and responding to include a Fresh News first – after feedback from the Your Say forum, we’ve included a puzzle. See if you can find all the words in our World Cup-themed conundrum on page 15.
There’s no doubt colleagues love raising money for our charity partner, CLIC Sargent – so far, we’ve raised £5 million for the charity that helps children, young people and their families affected by cancer. We take a look at one such story on page 18, which shows how the money we raise really makes a difference to people’s lives.
TELL US WHAT YOU LOVE! Please remember: this is your Fresh News, so if you’ve got any stories, ideas, or thoughts you’d like to share, then please get in touch with the team on MorriNews, through Colleague Facebook, or by email. From everyone at Fresh News, we hope you have a great summer.
Share your story
Have you or someone you work with done something you want to shout about? Share your stories on: MorriNews using ‘Sharing and Celebrating’ Colleague Facebook using #sharemystory Email Company Communications with ‘I’m sharing my story’
Stay up to date with free access to Retail Week Retail Week is a website packed with all the latest news, analysis and trends from the Retail sector. It keeps us informed of everything that’s happening in our industry, which can help us provide an even better service to our customers.
HOW TO ACCESS:
To access Retail Week, colleagues need to register at retail-week.com with their Morrisons email address. Scan the QR code (right) to register, or visit MorriNews for more info on how to sign up. Once registered, colleagues can choose which emails they want to receive from Retail Week to keep up to date with all the latest news.
SUPPORT IF YOU NEED IT Access to Retail Week is part of our link to retailHUB – a charity that helps people who work in the Retail industry. retailHUB can provide support to all colleagues, delivering a helping hand in times of need. If you, or a colleague, need confidential support or advice, contact retailHUB for free on:
0808 801 0808
Sending us a picture? Make sure you ask permission from everyone in it. july/august2018
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THE LOVE INDEX
All you need is
LOVE
Every month we gather thousands of our customers’ comments online to find out what they’re loving about Morrisons. Sometimes, the smallest thing can make a customer’s day. It could be a product that takes them down memory lane, a store that stocks their favourite loaf, or a colleague who asked them how their day was. Every month, thousands of our customers send us messages about great customer service they’ve received and products they can’t get enough of – the reasons they love Morrisons. The Love Index is all about sharing these moments across the business. Here are some of our favourite picks – real stories our customers have taken the time to share. We caught up with the colleagues who made these moments happen.
Look out for our Love Index on MorriNews every month and share your best customer stories on Colleague Facebook.
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Stephen Piper from our Whitley Bay store received this compliment:
“I visited your store on Hillheads Road in Whitley Bay on Friday 4th May at around 1pm. I was served at the till by a lovely member of staff named Stephen. I just wanted to make you aware that he is an asset to your business. He was really friendly, polite and funny. He’s really put a smile on my face.” Michael Ockerby, Customer Service Manager said: “It’s one of the many compliments we’ve had about Stephen – customers often queue to go through his checkout as he’s just so friendly and builds a great rapport with them. He can read people well – from elderly customers to mums with families. He’s an asset to the company.”
I am from Victoria in Australia, visiting relatives in the UK. We bought your Tiramisu and Crème Caramel in the supermarket and just loved it. We wish your products were sold in Australia!”
THE LOVE INDEX
Sarah Lloyd from our Bedford store received this compliment:
“I shopped yesterday in your Bedford store and needed to ask a question of the butcher about types of roasting joints. I spoke to Sarah who was helpful and, more importantly, knowledgeable about the cuts of beef I required. She went out of her way to explain different options to me and was friendly and constructive in her help. The result was that I bought the joints I needed with confidence. It makes such a difference to speak to somebody so helpful and knowledgeable. Thank you!” Sarah said: “My customers are always lovely to serve, but this lady came into store late in the day and was quite flustered. I thought I’d calm her down with a good little chinwag to take her through our options. She worked for an elderly care home and wanted to find the best beef she could, that wasn’t too difficult to chew, at the right price. We had a good chat and I’m pleased she felt happy enough to write in afterwards!”
Robert McIndewar from our Dumbarton store received this compliment:
“I would like to give my appreciation for the service received today from staff member Robert who had closed the garden shop just before I arrived, but was happy to re-open it to allow me to make my purchase and to load it into my car for me. Robert didn’t have to do this, but I appreciate that he did.”
Robert said: “Some customers show up because the garden centre closes slightly earlier than the store. I’m always happy to grab the keys and open it up for them. I try to be as friendly as possible – especially when they’re tired, you can tell when customers have had a hard day – and start up a conversation. I like to give some energy in every interaction I have.”
WE LOVE IT Rachael Pearson This month, we surprised a very special colleague in Keighley (and one who looked after me when I was on the tills over Easter) after receiving some great feedback about the service she provides for our customers. Watch Andy surprise her in the video below! For this period, we received 605 ‘love’ mentions and 4,649 loves on social media. To read more about why customers love us, head to MorriNews. 204 Like
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Comments Doris Shez Love this, great idea Andy! Shelley Ward Well done Tracey, that’s fantastic.
Hi Morrisons! I just wanted to let you know that my guinea pigs and I really love your discounted veg (both Wonky and those close to its BBE date). Together we make sure no veg goes to waste!” july/august2018
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MASTERCRAFT
Last year, foodmaker Lisa Wileman from our Swadlincote store took home our very first Innovation award at Mastercraft – now her creations are on our shelves.
A HEARTY BRE From mid-June, Lisa’s winning creations – an All Day Breakfast baguette and pizza – hit the shelves in over half of our stores across the country. Lisa took time out from creating tasty new treats to tell us about her road to success. “I’ve been with Morrisons for 16 years, working my way up from a part-time position to Market Street Manager. 2017 was the first Mastercraft I’ve put myself forward for, but I’ve always encouraged my fellow team members to go for it. When I heard about the new Innovation category, I knew I could give it my best shot. “In my store, our Café is really popular. Our customers love the big breakfast, so I wanted 6
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to bring its success onto our shelves as well as on our plates. I had the idea of a breakfast sandwich and a breakfast pizza, so I got to work and submitted my application. I even came in on my days off to make the products again and again, and asked all of my store colleagues to taste-test them. By the end of my application, I think they’d had just about enough of breakfasts!”
Lisa continues, “It wasn’t just about getting the product tasting great, I asked for the help of the marketing team and the allergen team, made sure we wasted as few ingredients as possible and that we could make it great value. It’s the whole package that counts. “I competed in the store heats and made it to the final with the help of so many people in the business – my store manager, regional manager, people manager, fellow colleagues and the support team at Hilmore.”
Winning at Mastercraft wasn’t just about me and what I created – my store and my region are just as excited as I am about the products landing in store, so this prize is for them.” LISA WILEMAN, MARKET STREET MANAGER, SWADLINCOTE
MASTERCRAFT
Mastercraft 2017
THE EXPERIENCE OF A LIFETIME As part of their prize, our Mastercraft champions are awarded a personalised experience matched to their craft. Here’s what some of our best foodmakers and shopkeepers have been up to: MARK RILEY
BYKER, OUR 2017 FISHMONGER MASTERCRAFT WINNER:
E AKFAST P UT T ING THE S KIL L S I N TO ACTIO N
“I presented an 18-page presentation and made five of each product, which were voted on by everyone “Unless you’ve been, you don’t realise on the day. It was such a great how big the event is at Hilmore – experience, I gave it my all, and the atmosphere is absolutely buzzing! even if I hadn’t won, I’d still Everyone wants to talk to feel great. When they you and hear your ideas. called out my name to Lisa’s breakfast You’re treated like the best say I’d won, all of my bonanzas are on of the best foodmakers colleagues started shelves now, and shopkeepers – calling and texting me perfect for the which of course we all are. to say congratulations World Cup because they were watching live on Colleague Facebook. “Since winning, I’ve been getting my products ready for market with the help of my colleagues all across the business, and I can’t wait to hear what our customers have to say about my creations. They’ll be available for a six-week trial run, so make sure you pick up your breakfast with a twist!”
For winning my category at Mastercraft, I’m going down to Cornwall with two other colleagues to take a look at how we source, process and deliver our fish products. There’s so much to learn, from different catch methods, to quotas and the legal side of things.”
TOM GARRATT
LEOMINSTER, OUR 2017 BAKERY MASTERCRAFT WINNER: I had a brilliant experience at Beccles factory – I made some cakes and bread and had a tour round. I enjoyed seeing how the different ingredients were made from toffee sauce to cheesecake mix. It was fantastic!”
RACHEL ADDLESEE
GAINSBOROUGH, OUR 2017 DELI MASTERCRAFT WINNER:
I’ve been lucky enough to win Mastercraft twice now. The first time, I was taken on a VIP tour around Wensleydale Creamery. I was shown how the cheese was made from start to finish and taken through every step of the process. I can’t wait to go again!”
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MASTERCRAFT
If you’re interested in the competition, you’ve got to be in it to win it! You can learn so much from other competitors, and it’s great to see the skills on show from colleagues around the country.” MARK RILEY, MASTERCRAFT FISH CHAMPION, BYKER
H AV E YO U G OT T H E WINNING FORMULA? We’re looking for our next batch of foodmakers and shopkeepers to put to the test at Mastercraft 2018.
Mastercraft 2018 If you’re thinking about applying for Mastercraft, have a go! Everyone was so friendly and welcoming, and it’s great to see everyone’s skills.” PAT MAUGHAN, MASTERCRAFT FLORISTRY CHAMPION, WETHERBY
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Applications open Monday 9th July and close on Sunday 12th August. Look out for posters at your store or site for details of how to enter, or speak to your People Manager for more information. Good luck!
QUIETER HOUR IN STORE
WE LOVE IT Lisa Wileman Yesterday I had an amazing day at Greencore, the suppliers of our Food to Go range as part of my Mastercraft Innovation Award. I only got a tiny insight into the amount of work that specialists and buyers have to do to get our products on shelves, but it was fascinating! Myself and the innovation chefs made fresh focaccia and rolled sushi. It was really informative and I feel enriched by it. I’d encourage every colleague to enter Mastercraft this year – showcase your amazing skills! Thanks to Mick Thomas for organising – it was great! 22 Like
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Love to shhhhh-op We’re launching a quieter hour in stores to improve the shopping experience for our customers with autism.
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By working with the National Autism Society, customers with autism time to shop in a we’re making sure more and more customers relaxed and friendly environment. We have can enjoy shopping with us by introducing to remember that everyone on the autism a quieter hour across all stores from the end spectrum is different, so we need to understand of July. From 9 ’til 10 on a Saturday how to support all of our morning, which is considered customers in situations that the most useful time for our they find stressful. Personally, shoppers, we’ll make the store I have no issue with working or environment quieter and calmer shopping in a busy environment, for customers with autism to shop but others may feel anxious by dimming the lights, turning off because of their surroundings. the music, stopping announcements on the “One of the key things to remember tannoy, turning off escalators and when speaking to customers with autism is making sure trolleys and baskets to have patience and reassure them that if are available before 9am. they need any help then we’re here to do Adam Hurley, just that. I think having quieter Customer Assistant, hours will be fantastic for us, Got an idea our Middlewich Store, as customers with autism customers will love? who has Asperger’s syndrome, will be grateful that we’re Get in touch! explains how this will help us taking all of our customers’ yoursay@morrisons serve more customers better: needs into consideration. plc.co.uk “A quieter hour in stores is a I’m looking forward to being great idea because it allows involved in the project.” july/august2018
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GREAT BRITISH SUMMER
8OZ BRITISH BEEF & PORK ULTIMATE BURGERS
BRITISH CHICKEN SPANISH CHORIZO KEBABS
Great The taB
Sum
THE BEST TOULOUSE SAUSAGES
T
UR KE
With new twists on British barbecue classics, like British Turkey Burgers with Sweet Chilli and British Chicken Spanish Chorizo Kebabs we’re helping our customers make the most of the summer sunshine. For traditional meat lovers, there’s the full-flavoured 8oz British Beef & Pork Ultimate Burgers, and The Best Toulouse Sausages, which are made with Wiltshire smoked bacon and hints of red wine, garlic and sage. These are no ordinary barbecue bangers! “I love the sound of the new range,” says Caroline Jenkins from our Edgbaston store. “I’m really looking forward to trying The Best Toulouse Sausages at my next barbecue because it’s always good ICA DIRTY CARBON to have a bit of a change from the norm. AR MER A AF F “It’s important we keep adding O RI E ES T new products to our range – S A customers love trying something new at special occasions like summer get-togethers.”
WE LOVE IT Share the summer items you love on our Colleague Facebook page. 10
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RS
CHILLI
Y
E RG
ET SWE TH I W
BRITI SH T
Customers love to bring a bit of summer sizzle to mealtimes, which is why we’ve added some tasty products to our summer range.
BU
Morrisons
A bit on the side To serve with these delicious barbecue treats, there’s our Taste of America Dirty Carbonara Fries that are topped with creamy carbonara sauce, smoked bacon lardons and Regato cheese. And our Yogurt Coleslaw with finely shredded cabbage, pink cabbage, carrot and onion combined with natural yogurt is a lower fat alternative to traditional coleslaw.
GREAT BRITISH SUMMER Items available from
British aste of
£2
THE CRACKLE RANGE
mmer.
s Makes it
It’s important we keep adding new products to our range – customers love trying something new at special occasions like summer get-togethers.”
Y
CAROLINE JENKINS FROM OUR EDGBASTON STORE
O
G
OL TC R U
AW ESL
£80 each
Check out our new Food to Order catalogue
The heat is on When barbecue season gets into full swing, there are few things better than getting friends and family together to make the occasion with great food and drink. As well as making and providing the summer food we all love, our Home and Leisure range gives customers a great choice of stylish, affordable products. Get them while stocks last!
FEEL THE BURN Our three burner gas barbecue is perfect for big summer get-togethers – it’ll take the hassle out of firing up charcoal barbecues and will help evenly cook some of the food we’re all proud of. Helping keep drinks cool on a hot summer’s day is the Keter Cool Bar, which doubles as a cocktail table and a handy cooler for barbecues and other outdoor events. What better way to serve your ice-cold cocktails than in some of our stylish picnicware? The crackle range (above) has everything you need, from plates to serving bowls and salad servers each in a cool blue colour.
£43
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MORRISONS MAKES IT
foodmakers and We are
shopkeepers...
What we make, makes us who we are – our new campaign celebrates how we all contribute to being foodmakers and shopkeepers, from suppliers, to manufacturing and stores.
GUY WATTS FROM LOWESTOFT STORE
Customers tell us they love buying fresh British produce, so it’s really important we know as much as possible about where our food comes from. We do this by working directly with suppliers, growers, and farmers we know and trust. We select our own fresh British meat, source free-range eggs direct from farms, buy fresh seafood from fishermen, and even the apples that go into some of our bakery products are picked by hand. It’s what makes us different. 12
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You tell us how proud you are that we make our own products in our manufacturing sites and on Market Street. And to celebrate this we’re creating even more Morrisons Makes it products, which we’ll be showcasing on Market
Street through counter top tastings, showing off colleagues’ skills and offering friendly advice and top tips to customers. You’ll also see a new advert on TV featuring some of our colleagues, farmers, and suppliers showing how everyone’s effort is worthwhile in making the food we’re all proud of. It makes sure we’re able to deliver good quality, great value, fresh British produce to our customers every day.
Did you know? Customers can now use their own reusable containers on meat and fish counters to reduce plastic waste from disposable packaging. #plasticwaste
MORRISONS MAKES IT
Strawberry fields
forever
TYRONE DOUGLAS AND MARIUS OZUMA FROM FLOWERWORLD
One of our growers is Ben Drummond, whose family have been farming in Ross-on-Wye since 1956, and have been selling strawberries directly to Morrisons since 2008. Few things capture the taste of summertime like British strawberries. They can be enjoyed in lots of different ways: with cream during Wimbledon, popped in an Eton mess, blended for cocktails like strawberry daiquiris, or simply enjoyed as they are. We’re proud that we buy over 50 per cent of our British strawberries directly from growers. “In my opinion, British strawberries are the taste of summer,” says Ben. “They smell and taste completely different to imported strawberries. They can be picked one day and in Morrisons stores the next day, which means they’re as fresh as possible. “It’s great to have a close relationship with Morrisons.
“In the past, we used to deal with agencies and you don’t get the same sense of what’s going on with customers, but working with Morrisons is much better for that.” Ben and his team of up to 250 seasonal colleagues harvest fruit throughout most of the year and know exactly what they’re looking for in a good strawberry. “We’re looking for a consistent shape, flavour, and colour,” adds Ben. “We also pick with shelf life in mind – the strawberries need to be firm, but not crunchy, and a nice red without being too dark. “The strawberries are then placed in a punnet so that the fruit is only being touched once, which keeps them at their best. We then apply a heat seal and deliver to up to seven produce depots for onward distribution to stores.”
Makins, one of our strawberry suppliers, will be providing strawberries picked straight from the field to our stand at the Great Yorkshire Show on 10th – 12th July. To buy your discounted tickets for the show, call 01423 541222 and use the code GYS18WMST4. july/august2018 13
SUMMER EVENTS
Game,
set,
match
With a huge summer of sport ahead of us, what better way to enjoy the action than with some of our tasty strawberries… This year’s Wimbledon Championship runs until 15th July and it’s sure to be a huge part of the British summer yet again. Nothing beats watching the action from SW1 with some fresh strawberries and a glass of Pimms, and to get into the spirit, we’ve got a twist on a British classic for you to try at home.
Eton mess parfait with strawberry sauce
Things you need: ramekins, knife, chopping board, sieve, mixing bowl INGREDIENTS Eton mess • 284ml pot double cream • 200ml Greek yogurt • 4 small meringues crumbled • 200g fresh British strawberries hulled and chopped • 2 tablespoons lemon curd • 200g fresh British strawberries, halved for decoration
Strawberry sauce • 200g fresh British strawberries • 2 tablespoons icing sugar • 1 tablespoon lemon juice
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METHOD 1. Line 6 x 150ml ramekin dishes with cling film. 2. In a mixing bowl, lightly whip the cream, then fold in the yogurt, crumbled meringues and chopped strawberries until combined. 3. Mix in the lemon curd – try to fold this through the cream and yogurt mix to get a soft marbled effect. 4. Spoon into the prepared ramekins and freeze for 2-2½ hrs or until semi-frozen. 5. While you wait for the ramekins to freeze, make the sauce. Tip the strawberries, icing sugar and lemon juice into a food processor and blend to a smooth purée, pass through a sieve to remove pips and to get a smooth and glossy sauce, and chill until needed. 6. To serve, turn the semi-frozen parfaits out onto serving plates and remove the cling film. Generously arrange the halved strawberries on top of the parfaits. Serve with a good glug of the strawberry sauce.
SUMMER EVENTS
We’re
on the ball The World Cup is well underway with lots of colleagues and customers enjoying their favourite crisps and snacks with a cold beer while they’re glued to the action in Russia. Whether you’re a football fan or not, you can take part A S in our World Cupthemed wordsearch. J S It’s just for fun, S P so why not give it a N E go and find out how well you know your E I David Beckhams from N R your Gareth Southgates – you might evenE E surprise yourself!
P M E I N L I L P A Tell us how you’ve been enjoying N B the summer’s sport over on our Colleague Facebook page A T L O E O C F S A
WE LOVE IT
For more mouth-waterin g strawberry recip es in time for Wimbledon , head to my.morrisons.c om/blog/ food/wimbled onstrawberry-recip es
Great British
Summer. Morrisons Makes it
WORLD CUP WORDSEARCH A E N J O S N A ES N A EP R P EL N L TI N P N E A K R L EA M C R S
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IN A S VU ES STA S TEA S ABR T HG TI IC G E O N PL IM RT SY LI TEN Z A O M A HRO I SCLS EH G I O O U T LEU L M BS
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RN G A TEU L HSX T NA Y E GRBE AG TI SEG P AN PI UTR A CY FI NN E SM A O NO R A BSC R O G M I NT O A SU ES NSB A
NRFT EN TP SH O L AN K R RG T GA SL ESKI NA U S TU EP IC EN NN M R ASN T O M N T SBX L GO EI TN TI USO SN D T
FG R N N D LE LX LS KY R A TER S ST G I IPE O SN I EA C T EFSI RD EN TA M S M A C O LR O S IA M G TA G T SR U S TASI
GO TF LH P N XO A L YR A K EN TT TR LS PK EI IUSI AT PE FN D E EM TR MN ET AM H T RX SL MD EI ALT I SO TS AD A T
TRG F P DLI O LA X RR H Y TSE LRT I KO GP U N KI PC V A N SCF M D LE N M Q S TCEA X O SR EM A IA G I O RES DN A I
RM O T DH EP LA O Z RARI SN T O IR L Y OEK S NT U I CTP I SD BN DM T U SER N CH ST OO SX AD CE GH LI RTO I IA D Y
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FM LO IEH AZ SA HG A I SO N RY RI GFSE KC TI VTI CB ED LU ST Q R LE EU SH SW S O M D M C IHLI ET I NY LA
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LS EU SP GP NO IR FT CE TR ES SL LO UO WS MG IW IN LS
L E S G N I F C T E S L U W M I I L
Argentina Argentina Argentina Argentina Brazil Brazil Brazil Brazil
Southgate Harry KaneKane Southgate Southgate Harry Southgate Harry Kane Harry Kane SpainSpain Luzhniki Luzhniki Spain Spain LuzhnikiLuzhniki
England England EnglandEngland Football Football FootballFootball
Matches Matches MatchesMatches Panama Panama PanamaPanama
Stadia Stadia Stadia Stadia Supporters Supporters Supporters Supporters
France France France France Germany Germany Germany Germany
Russia Russia Russia Russia SochiSochi Sochi Sochi
Tunisia Tunisia Tunisia Tunisia World Cup Cup World World Cup World Cup
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WE LOVE IT!
Each issue, we’ll share the best of the best from our Colleague Facebook, whether that’s videos, posts or photos. Here are the top posts from this month.
Tracey Thorpe Davies, along with colleagues from our Aylesbury store completed a Race for Life.
Share your story
We want your stories! Find out how on p3.
Debbie Creaser posted about Huddersfield’s donation of hi-vis jackets to a local school who were undertaking their Green Cross Code training.
Tina Horsham and Julia Read welcomed Scott Maslen, who plays Eastenders’ Jack Branning, into our Canterbury store. Jodie Hart and Jackie Lewis from our Market Drayton store took part in Moonwalk London to raise money to fight breast cancer in memory of two colleagues.
After Joshua Coleman left his wallet in his car, Julie Homer from our Mansfield store kept his daughter entertained while he ran to get it.
Dorothy Collie and Café colleagues from our Banchory store took part on a five-day walk across the West Highlands Way to raise money for CLIC Sargent.
GET INVOLVED 16
Pharmacy Technician at our Brampton store Nicola Asquith organised a whole month of events in aid of charities fighting prostate cancer, and raised over £1,000! The team is really proud of Nicola, and gave her a bouquet for her amazing effort.
Elizabeth Lindsay posted about Ecclesfield Community Champion Amie Greatorex donating the store’s scones to a local school’s Victory in Europe Day celebrations. Josie Ord posted about our Bamber Bridge team’s free buffet after they received the best Customer Satisfaction scores throughout the company.
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After being with our Willenhall store since it first opened, Val Pountney retired after a lengthy career with us.
Thomas Cann posted snaps from the 25th anniversary celebrations of our Plymouth store.
Terri Appleyard posted about how our Ripon store celebrated the 100th birthday of a regular customer, presenting her with a bouquet of flowers and chocolates.
Jenny Exley, Jackie Ferguson and Doris Shez all posted pictures of their stores getting ready for the Royal Wedding celebrations.
You can find more stories, and share your own with colleagues across our business on Colleague Facebook. Or email facebook@morrisonsplc.co.uk with your full name, Colleague ID number and login email address to sign up.
Store Manager Simon Whitham and Community Champion Alison Kilmore from our Scunthorpe store dressed as superheroes to raise almost £400 for Cash for Kids.
The team at Troon cleared the way in local woodland so those with wheelchairs and prams could have easy access to the area.
Our Cannock store gave away roses as part of St George’s Day, and even involved a regular customer too!
Turiff’s Community Champion Ruth Massey helped feed some hungry young footballers in the local community.
Catherine Millar and Mitchell Shields from our Kilmarnock store made a fantastic buffet for colleagues during a recent stock count.
The Southport team recently donated items to their local food pantry. Christine Bull and Lisa Litterick from our Westbury store presented their local Air Ambulance base with a cheque for over £250 that they raised last year.
Michelle Mendham from our Catton store helped support the local community during The Maid’s Head Walk.
Colleagues at our Sittingbourne depot dressed to impress in pink as they took part in Moonwalk London.
Andy O’Neil won the Skipton store’s Tour de Yorkshire raffle for CLIC Sargent, winning a bike which was presented by Store Manager Adam Marks.
Clifton Community Champions Evette Broughton and Sue Whitehead brought Royal Wedding snacks to local hospital wards for those who’d be in hospital over the weekend. Mark Thompson and his daughter Holly won a Best Dressed award at the Harrogate Jowett rally with our classic Morrisons van.
Colleagues at our Wakefield Distribution Site are reducing plastic waste and keeping the site tidy. They write their names on used cardboard rolls, which are then placed in a collection cage – two are then drawn, and the winners receive a prize.
Community Champion at our Southport store, Anna Ingram, helped clean up Ainsdale beach along with 15 other volunteers.
Colleagues from our Ayr store took on a grueling challenge, climbing Ben Nevis and cycling around Arran and Loch Ness. These colleagues raised thousands for local charities, too! july/august2018 17
CLIC SARGENT
In just 17 months, you’ve raised an incredible £5 million for . Let’s make it a record-breaking £10m by 2020!
HIGH
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Our partnership is raising money faster than any before as you pull out all the stops to help young lives facing cancer. In fact, we’re so passionate about raising money for CLIC Sargent, we’re now striving to raise £10m by 2020 – £2m more than our initial target of £8m.
(MILLION)
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“MORRISONS HELPED ME GET BY WHEN MY DAUGHTER GOT CANCER”
When Sophie was diagnosed with cancer just weeks after undergoing a gruelling liver transplant, her devastated mother dropped everything to help her recover. What mum Julie didn’t expect were the hidden costs of a cancer diagnosis. But thanks to Morrisons, CLIC Sargent were able to help. Julie said, “I was in complete shock. I just thought ‘Why her? Why Sophie? How can all of this happen to an 18-year-old?’ It’s every parent’s worst nightmare.” Sophie was moved from the family home in Dorset, to University College Hospital in London, where she faced six months of chemotherapy. Julie had to quit her job to be with Sophie.
1 “The costs started racking up immediately,” added Julie. “I had no income, and I’d already got into financial difficulty taking three unpaid weeks off during her transplant. I was staying in
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accommodation costing £350 a week. You’re eating food you normally wouldn’t eat because you always have to eat on the go. On top of all of this, I had my mortgage to pay back in Poole ‘Home from Home’ just minutes plus the bills, electricity, heating. from the ward. My outgoings at home are £900 Julie said, “What CLIC Sargent do a month. Those first weeks in is quite unique. Laura is incredible. London I was spending at least She was someone to turn to when £1,600 on top of that.” I was not sure about something.” “People have said to Sophie left me they don’t know CLIC Sargent hospital in April how I have coped. offer the this year, after But when your child being told she is that ill you just get support that’s needed, whether was in remission. an inner strength. Julie added, it is financial or I knew I had to be “There’s always positive for her.” emotional and it a risk of relapse. CLIC Sargent were means the world.” Every time we go able to provide Julie to the hospital, every time she with two grants to help alleviate gets stomach ache – we’re living some of the financial strain. with it all the time and it will Her CLIC Sargent social worker, never go away. CLIC Sargent Laura, was on hand to advise offer the support that’s needed, about other financial support whether it is financial or emotional available, and found Julie a room and it means the world.” in Paul’s House – the charity’s
MORRISONS FOUNDATION
“WE ARE SO APPRECIATIVE FOR MORRISONS SUPPORT FOR CLIC SARGENT” This is part of a letter sent to the Community Champion at Morrisons in Bromsgrove. To read the full letter, please visit MorriNews. Dear Sir/Madam, I want to let you know how appreciative my family are for your support with CLIC Sargent. My son was diagnosed with severe aplastic anaemia in 2014 when he was 14 years old. He had numerous blood and platelet transfusions and other treatments. My son had a bone marrow transplant in 2017 which failed and he had a subsequent one which so far is successful. Without the support of CLIC Sargent, the whole experience would have been so much more horrendous.
They visited my son all the time whilst he was an inpatient, they provided so much support and advice. They liaised between doctors, consultants and my son when it became too overwhelming for him to cope. They chatted with him when he was very low and continue to this day to support him in so many ways. I cannot thank them enough for their advice and kindness. Not only did they support my son, they also supported our whole family. Without your support this would not be possible and I want you to understand how grateful we are to your company. The whole situation has been so devastating for us, but CLIC Sargent made the worst days bearable.
Since launching, the Morrisons Foundation has donated more than £1 million in match funding to the charities our colleagues fundraise for. From hospices to homeless shelters, over 350 charities have received match funding thanks to our colleagues’ hard work. Whether it’s pounding the pavements for a gruelling marathon, or organising a bake sale for your chosen charity, the Foundation can match what you raise up to £1,000. They can also match what your immediate family and partners raise too so you can apply on their behalf, meaning more and more charities can benefit. We love to hear about all the great work you’ve been doing for charity, so be sure to share your fundraising stories on colleague Facebook with #matchfundingmondays.
My sincere thanks and kindest regards,
M. Griffith
Mrs Griffith
WATCH THIS VIDEO TO FIND OUT HOW YOUR HARD WORK IS MAKING A DIFFERENCE OR VISIT CLICSARGENT.ORG.UK/MORRISONS
If you’re raising money for charity, make sure you head to morrisonsfoundation.com to find out how to apply for match funding. july/august2018 19
To show our support for LGBT+ rights and equality, we’re taking part in three Pride gatherings across the country this summer. We’re looking for volunteers to help us at the following events:
Saturday 4th August BRIGHTON
Sunday 5th August LEEDS
Saturday 25th August MANCHESTER
If you’d like to take part, please email
lgbt@morrisonsplc.co.uk with the event you’d like to attend and which store or site you work at.