SCCCI Annual Report 2012 by Singapore Chinese Chamber of Commerce & Industry

新加坡中华总商会常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT

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宗旨本会以促进本国工商业发展、经济繁荣、文化教育活动与社会服务为宗旨。

Mission

To promote the development of industry and commerce, the economic prosperity, cultural and educational activities as well as the community services of Singapore.

目录 CONTENTS 02 05

会务检讨 President’s Review

08 08

第56届董事 56th Council of SCCCI

09 09

组织结构 Organisational Structure

10 13

第56届董事会与各个委员会 56th Council and Standing Committee

16 18

第56届董事会第一次常年会员大会记录 Minutes of 56th Council’s First Annual General Meeting

20 20

秘书处与附属机构主要职员 Key Staff of Secretariat and Subsidiaries

22 会务活动 Chamber’s Activities 102

附属机构 SCCCI Subsidiaries

130

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

138

商团会员 Trade Association Members

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会务检讨 President’s Review

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

会务检讨迎接挑战，建构包容及可持续发展社会

2012年，我国企业在全球经济不明朗的情况下处境艰难。放眼国际，美国经济放缓、欧债危机挥之不去、中国经济降温等因素接踵而来。聚焦国内，商家除了承受通货膨胀、经营成本上涨、新元汇率走势强劲的压力，也必须应对外籍员工政策紧缩所带来的挑战。因此，本会今年的工作重心，是了解会员商家的迫切需求及挑战，并协助本地企业提升实力，克服当前挑战。

肩负商界代言人重任今年2月，我有幸第二度受委官委议员，在国会传达会员商家的心声，维护商界利益。本会广大会员商家、商团会员对这项重要的委托，给予鼎力支持。我在国会演讲时，有好几次选择以华语发言，以便更好地照顾到许多受华文教育的商家，特别是那些向我们提供反馈、较熟悉华语的商家们。同时，这也符合本会在发扬中华文化、提倡讲华语方面所扮演的角色。过去一年，我针对几项直接影响商界的法案发表演讲，包括：消费税修正法案、外国人力雇佣修正法案，以及个人资料保护法案。今年11月，我也在国会中提出一项“本地中小企业心声”的休会动议，代表中小企业向政府反映商家的挑战与期望。

促进商界与政府之间有效沟通 2012年，本会共举办了三场“商团与部长对话会”，让本会商团会员代表直接向部长反馈行业困境。我们在5月、7月和 11月份，分别邀请时任人力部兼国家发展部陈川仁政务部长、贸工部林勋强部长、总理公署部长兼环境及水源部和外交部第二部长傅海燕女士出席对话会。部长们就国家发展、贸易政策、当前人力挑战、我国人口趋势等课题，与商团会员坦诚地进行对话。此外，本会也在对话会后，与政府部门跟进有关课题，并促成了商团与陆路交通管理局、国家环境局、裕廊集团、建屋发展局的后续磋商。

倾听企业心声，了解商界挑战今年，我们针对特定课题展开多项调查，搜集商家的反馈与建议，特别是中小企业的经营情况，这些调查都是前后一致和可靠的“商业晴雨表”。首先，本会与南洋理工大学南洋科技创业中心联合展开“2012年提高生产力与创新能力调查”，了解本地企业提高生产力与创新能力的进展、业务需求，以及政府援助计划的推广情况及对中小企业的帮助。调查工作从5月开始，7月结束，共有521家企业参与这项历时3个月的联合调查。调查有几项重要发现，如：中小企业

在通过创新方式提高生产力方面，有力不从心的情况；企业在创新意识与实际行动之间，存在着巨大落差。然而，令人感到欣慰和鼓舞的是，60%的受访企业已经，或者正在准备转型。调查也显示，超过半数的企业曾申请政府援助计划；未曾申请过的企业则表示，他们对政府援助计划不太了解或找不到合适的方案。不少公司也提出了申请程序中存在的问题，其中，最大的挑战是申请文件太繁琐。此外，本会也联同普华古柏会计师事务所，针对“中小企业申请政府援助计划的经验及挑战”这一课题，展开专项研究。在年底，本会也投入另一项调查工作，搜集了176名商家对2013年度财政预算案的期望，并将商界反馈报告提呈给相关政府部门参考。

创新进取，提升实力政府再三提倡本地企业通过提高生产力来增强竞争力，本会对此大力支持，并在7月12日与台湾的中国生产力中心签署合作框架协议，充分发挥各自优势，通过培训与交流，为中小企业开阔思路、提升技能、提高运作效率，同时搭建新加坡与台湾企业互动的平台和桥梁。新加坡标新局官员和本会高层管理人员出席了在台北举行的签约仪式。随后，本会在7月底至8 月初，成功举办第一届企业家集训营，主

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SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

题是“创新思维与方法--企业如何提高生产力”。

拓展培训项目新疆土过去一年，本会通过属下管理学院，进一步拓展培训领域。学院采取互惠共赢的合作模式，与业内专才、政府机构、商家、客户携手开发课程内容，推出更多元化的培训项目，超过5,000名学员获得各类培训。首先，本会管理学院与英国标准协会展开合作，共同开发和开办国际质量体系ISO 9001、ISO 14001内部审计课程和职业健康安全管理体系OHSAS 18001认证课程。此外，学院也与Entheo网络合作，设计开发以创新提高生产力为主的课程。 11月，管理学院举办第24届毕业典礼，共有725位学员成功完成学业，获得企业管理文凭、专业华语教育文凭、翻译口译技能文凭，以及商务华语证书。今年，学院继续保持其竞争优势，成为中国政府官员、国营企业高级管理人员在新加坡培训的首选机构。此外，学院也扩展课程涵盖面，提供旅游、公共关系、国家投资机构管理等领域的培训课程。

加大力度协助中小企业 2012年，本会企业发展与服务中心加强推广工作，致力协助中小企业，年内共为1,700家企业提供一对一咨询服务，范围包括商业注册、商业结构、融资与资金管理、商业调解，以及提供政府援助计划的相关咨询。政府呼吁中小企业，必须通过提高生产力，实现可持续增长。本会企业发展与服务中心积极响应政府号召，着重为中小企业提供有关政府援助计划的咨询服务，协助商家在重组业务、提高生产力时，善

用政府援助计划，以达到事半功倍的效果。此外，企发中心也举办专题讲座，向中小企业介绍中国经济的最新发展情况，例如10月份与中国银行联办人民币专题论坛，协助商家把握人民币国际化发展的机遇。与此同时，本会位于中国的上海代表处继续为会员商家服务，协助企业进军庞大的中国市场。今年，代表处协助本会属下146家商团会员之一，新加坡食品厂商公会在浙江省义乌市设立新加坡食品展示中心，中心预计在2013年开幕。4月，代表处携同中国银行，在上海举办“2012新中商务论坛”，获得了新中两国企业的热烈回响。

把握亚洲发展新契机今年，本会组织了三次商业考察团，继续带领会员商家发掘亚洲蕴藏的商机。本年度的首个出访活动，是前往印度西部古吉拉特邦、马哈拉施特拉邦，考察艾哈迈达巴德、普纳、孟买三个主要城市。令人眼界大开的考察活动，主要专注于汽车及汽车零配件、船务和物流行业。 4月份，本会组织88人大型商业考察团，访问中国东北辽宁省、吉林省，重点考察沈阳、营口、大连、长春、吉林、延吉六个城市。代表团成员来自我国大型企业、中小企业，参访了多家当地企业，并出席官方说明会、商业交流及配对活动。值得一提的是，今年9月也首度组团出访缅甸，让会员商家深入其境，了解缅甸在经济改革与门户开放后的新格局，并开拓潜在新商机。 6月份，本会140人代表团浩浩荡荡前往邻国马来西亚的依斯干达区，考察当地的发展动态与投资环境，并探讨将我国的一些行业转移到邻国发展的可行性。年底，本会应大韩贸易投资振兴公社（KOTRA) 盛邀，于11月间赴南韩首尔、釜山出

席“2012韩国与亚洲华商商业配对洽谈会”，通过预先安排的一对一洽谈活动，加强我国与南韩商界的联系与合作。配合李显龙总理9月间的中国官方访问，我率领了9人代表团随行前往成都和天津，并代表本会与新加坡四川投资控股有限公司、中新天津生态城投资与开发有限公司签署合作意向书。这是本会继2009 年与星桥国际、广州开发区管理委员会在广州签署“广东知识城合作意向书”后，再次与新中合资企业展开合作，拓展新契机。

分享独到见解，交流经商理念今年，本会打破以往的传统，把以往在5月份举行的中小型企业大会改到8月份，第一次与资信科技大会安排在前后两天连续举行。这两场年度重头戏，是中小企业与其他本地商家相互学习、交流的重要平台，邀请商界领军人物、科技行家现身，向出席大会的4,600多名商界代表分享独到的经验与见解，为企业成长与成功指点迷津。第十四届中小型企业大会以“运筹帷幄规划未来”为主题掀开序幕。大会以华语进行，探讨了中小企业在当前经济环境下，所面临的战略课题。在隔天举行的第十五届资信科技大会上，主讲嘉宾环绕“ 理念∙创新∙资讯通信科技”主题，鼓励本地企业通过资讯通信科技，促进经营理念创新，把业务推向另一个高峰。与此同时，与会者也能充分利用大会期间举行的“中小企业商业解决方案走廊”挖掘生存之道。如今，大会参展商规模不断壮大，已发展成一个集商务方案、创新点子为一体的大型展会。今年，共有 150家来自金融、商务咨询、物流、资信科技领域的顶尖企业参展，让与会者获益良多。

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会务检讨 President’s Review

建构包容和谐社会今年，本会启动“植苗”公益项目，在协助商家善用非传统人力资源之际，也回馈社会。在这项全方位的计划下，本会属下兴趣小组--事业女性组联同复员技训企业管理局，通过职训与就业计划、善后扶持服务、励志讲座系列、家庭参与活动四种方式，协助前女囚犯树立重返社会的勇气和信心。本会属下另一个兴趣小组--青年企业家联系网，在今年继续举办“WOW心火相传”系列公益活动，组织义工团队到晨曦儿童之家，关怀受虐及失依的孩童，并向阳光福利协会安老院的年迈老人，献上点点温情。令人感到鼓舞的是，青企网在裕廊初级学院、新加坡中国学者学生联合会，与浙江大学、上海交通大学新加坡校友会的助阵之下，义工团队规模不断壮大。为协助新移民更好地融入本地社会，本会属下管理学院也在今年推出新课程“ 生活达人实用英语”，协助新移民掌握生活基本英语，有200名学员从中受惠。

深化与友族商会情谊 2011年，我倡议举办首届商会交流会，获得马来商会、印度商会的大力支持。今年10月，本会再次与友族商会联办交流会，来自三家商会的150名代表在马来商会的盛情款待下，参观了马来传统文化馆，并共进晚宴，增进交流。

承前启后，继往开来今年6月，在本会服务长达17年的林三顺秘书长荣休。林秘书长在退休之前，积极寻找人品、才干优越的接班人。经林秘书长引荐，谭宝先生自2012年7月起，正式接棒领导秘书处。谭宝先生在加入本会之前，曾在新加坡国际企业发展

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

局任职22年，在协助本地企业进军海外市场方面累积了丰富的经验，并曾负责中国战略。我们欢迎谭先生加入本会，并继续率领秘书处，全心全意为会员商家服务。本会在10月至12月间，顺利完成了第 57届董事会三个阶段的选举工作，并在第二阶段及第三阶段选举中，推选出14位新董事，提高了董事会成员的行业代表性。这也是本会自我更新、促进董事会领导班子承先启后的一个重要过程。明年3月，我即将完成两届董事会任期，卸下新加坡中华总商会会长的职务。我在过去4年经历了一段非常充实的旅程，在此衷心感谢全体董事会成员在构思与推展所有项目及计划的过程中，给予的鼎力支持与协助。此外，我也要感谢秘书处职员积极向上的奉献精神，尽心尽力完成每一项大大小小的任务与活动。最后，谨此向本会的所有策略伙伴，包括各商会及团体、驻新加坡使馆、本地与海外政府机构、媒体致以诚挚的感谢。因为有大家的长期支持与协助，我们才能更好地为本地商业社群服务。

会长张松声

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会务检讨 President’s Review

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

President’s Review An Inclusive and Sustainable Society in Challenging Times In 2012, Singapore companies faced uncertainty in the global economy and domestic environment. The US economic slowdown and the ongoing EU debt crisis, coupled with the cooling down of the China economy, were some of the external issues. On the domestic front, Singapore companies had to deal with high inflation, escalating business costs, strong Singapore dollar, and tightening of the foreign manpower policy. The Chamber focused our efforts in understanding the predominant needs and challenges of our members, and helping local enterprises build capabilities to overcome these challenges. Representing the voice of the business community In February this year, I was honoured to have been re-appointed as a Nominated Member of Parliament for a second term, enabling me to continue to speak up on behalf of our members and represent their business interests. This is an important mandate which has the strong support of members and the trade associations which come under our membership. I also chose to speak in Mandarin in several of my speeches at Parliament sittings in order to reach out to the many Chinese-educated business owners whose views we had sought and who are more conversant in Mandarin. This also fulfils one of the Chamber’s roles as the custodian of Chinese language and culture. During the year, I delivered a few speeches relating to several bills with direct impact on the business community, including the GST (Amendment) Bill, the Employment of Foreign Manpower (Amendment) Bill, and the Personal Data Protection Bill. In November, I also spoke on

behalf of the SME business community in raising certain grave concerns and put up a Motion of Adjournment in Parliament on the “Voices of SMEs”. Bridging the gap between business and government During the year under review, we organised three Trade Association Dialogue Sessions with Ministers, enabling our trade association representatives to share their industries’ respective challenges with the ministers. The ministers invited to the respective dialogues in May, July and November were Tan Chuan-Jin, then Minister of State for National Development & Manpower; Lim Hng Kiang, Minister for Trade and Industry; and Grace Fu, Minister in the Prime Minister’s Office, Second Minister for the Environment and Water Resources and Second Minister for Foreign Affairs. They addressed issues relating to national development, trade-related policies, current manpower challenges, and Singapore’s population trends. Together with the trade associations, the Chamber followed up on outstanding issues in discussion with related government agencies and facilitated dialogues with the Land Transport Authority (LTA), National Environment Agency (NEA), Jurong Town Corporation (JTC) and the Housing and Development Board (HDB). Understanding business challenges The surveys undertaken by the Chamber are a consistent and reliable barometer of business sentiments, especially amongst the SMEs. In the year under review, the Chamber embarked on several surveys to gain further insight into more specific areas.

Firstly, we collaborated with the Nanyang Technopreneurship Center of Nanyang Technological University to conduct the 2012 Joint Survey on Increasing Productivity & Innovation Capabilities. Conducted over a 6-week period spanning June and July, the joint survey tracked members’ productivity and innovation capabilities, their business needs, and the effectiveness of government assistance schemes for SMEs. The survey of 512 respondents revealed some key findings. For instance, it highlighted the rather wide gap that exists between awareness and application of innovation measures to drive up productivity growth in SMEs’ business operations. It also found that 60 per cent of the companies surveyed were either ready or in the process of restructuring. Another interesting survey result was that more than half of the respondents had applied for government assistance schemes before; those which had never applied cited the reasons of lack of awareness and inability to find a suitable scheme. The survey also disclosed that many companies faced difficulties during the application process, with excessive documentation being the greatest challenge. The Chamber also engaged PricewaterhouseCoopers to undertake a related study on SMEs’ application of government assistance schemes. Towards year end, the Chamber took on yet another survey in anticipation of Singapore’s Budget for 2013, and conducted SCCCI’s Pre-Budget 2013 Survey with a respondent base of 176, to collate feedback for the government’s consideration.

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Developing capability through innovation methods In response to the government’s reinforcement of the need for local enterprises to adopt productivity-led growth, which the Chamber supports, we entered into an MOU with the China Productivity Center in Taiwan on July 12. The framework of the MOU is to strategically combine the strengths of both organisations in terms of broadening the mindset of SMEs, upgrading their skills, increasing their productivity level, and fostering stronger business ties through training and exchange. The MOU signing ceremony, which took place in Taipei, was attended by officers from SPRING Singapore and the key management of the Chamber. Following up from the MOU, the first Productivity Training Camp was successfully launched in late July till early August, with an emphasis on increasing productivity through innovative thinking. Broadening the peripheries of training During the year, the Chamber achieved further inroads in the realm of training through its training subsidiary, the Singapore Chinese Chamber Institute of Business (SCCIOB). It adopted a collaborative approach through working with industry experts, government bodies, businesses and consumers to develop and enlarge its pool of course offerings. Altogether, SCCIOB trained more than 5,000 individuals in 2012. SCCIOB teamed up with British Standards Institution Singapore (BSI) to provide skills and knowledge on requisite techniques to conduct an internal audit on ISO 9001, ISO 14001 and OHSAS 18001 management system. Another collaboration with Entheo Network helped to design, develop and deliver programmes related to the theme of Productivity through Innovation. At SCCIOB’s 24th Graduation Ceremony held in November, a total of 725 graduates received certificates for their studies in the Diploma in Business Administration, Diploma in Professional Chinese Teaching, Diploma in Translation and Interpretation and Business Mandarin programmes. In the year under review, SCCIOB continued to maintain its position as the preferred training provider for China government officials and senior management personnel of China’s state-

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

owned enterprises. This year, the training topics included new niche areas such as tourism, public relations and management of a state’s investment arm. Intensifying the SME outreach This year, the EDC@SCCCI pushed forward its agenda of SME outreach and provided some 1,700 one-to-one business advisory services to the SMEs. The scope of advisory services encompassed business registration, business structures, financial management, legal claim matters and government assistance schemes. In view of the government’s call for SMEs to pursue productivity gains for sustainable growth, the EDC@SCCCI geared its advisory services on government assistance schemes to assist SMEs in gaining momentum on their business restructuring and improvement of productivity. It also organised special seminars to help SMEs keep abreast of China’s economic development, the highlight being a joint forum with Bank of China in October, which targeted the rise of the Renminbi in international trade. Meanwhile, the EDC@SCCCI’s base in China, the EDC@ SCCCI, Shanghai Representative Office (SRO), continued to serve the needs of members in the vast China market. The SRO has been providing assistance and support to the Singapore Food Manufacturers’ Association, one of the Chamber’s 146 trade association members, in preparing for the establishment of a Singapore Food Products Centre in Yiwu scheduled to be open in 2013. The 2012 Singapore China Business Forum, organised in Shanghai by the SRO in April in partnership with the Bank of China, was also very wellreceived by participants from both Singapore and China. Riding on Asia’s growth The Chamber continued to help its members comb the Asian region for business opportunities and carried out three separate business missions throughout the year. The first held in the year was to explore India’s potential through visits to the cities of Ahmedabad, Pune and Mumbai in the western Indian states of Gujarat and Maharashtra. It was an eye-opening business mission with a special focus on industry sectors

like automotives and auto components, shipping and logistics. The second business mission, held in April, was to Liaoning and Jilin provinces in northeast China, and specifically to the cities of Shenyang, Yingkou, Dalian, Changchun, Jilin and Yanji. This large 88-member business mission, consisting of large local government-linked companies and SMEs, participated in briefings by China government officials, business networking and business matching sessions, and industrial visits. Significantly, in September, the Chamber arranged for a business mission to Myanmar for the first time, helping our members to gain an incipient understanding of an economy under transformation and liberalisation and identify possible business opportunities. Closer to home, the Chamber also brought a 140-member delegation on an industrial site visit to Iskandar Malaysia in June to get an update on current developments and study the possibility of relocating some industries into this region. Towards the end of the year, in November, the Chamber responded to the invitation of the Korea Trade-Investment Promotion Agency (KOTRA) Singapore, and participated in the 2012 Korea Business Plaza for Chinese Enterprises in Seoul and Busan for the first time. It helped members to explore potential collaborations in South Korea through pre-arranged one-to-one business matching sessions. In September, I led a 9-member delegation to Chengdu and Tianjin in conjunction with Prime Minister Lee Hsien Loong’s official visit to China. During that mission, the Chamber signed MOUs with two jointventure companies, Singapore-Sichuan Investment Holdings Pte Ltd and SinoSingapore Tianjin Eco-City Investment and Development Co Ltd. This will augment the collaboration possibilities already established when we signed the MOU with SingBridge and Guangdong Development District Committee on the Guangdong Knowledge City in Guangzhou back in 2009. Sharing insights and inspirational business ideas Held usually in May, the Chamber’s 14th

7 新加坡中华总商会2012常年报告书

会务检讨 President’s Review

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Annual SMEs Conference was shifted to August, just a day ahead of the 15th Infocomm Commerce Conference. The Chamber decided to ride on the synergy of these two well-established signature events and held both back to back over two packed days, for the first time. Being important learning and networking platforms for the SMEs and other local enterprises, these events brought together business leaders and key technology players who imparted relevant experiences and insights to inspire altogether more than 4,600 participants in their growth journey towards business excellence. The theme adopted for the 14th Annual SMEs Conference, conducted totally in Mandarin, was “Crossroads and Choices: Game Plan for the New Decade”, and it addressed strategic issues faced by SMEs in the current economic landscape. The notion of innovation was integrated into the theme of the 15th Infocomm Commerce Conference. Anchored on the theme of “IDEAS. INNOVATE. INFOCOMM – Bringing Business Ideas & Innovation through Infocomm”, the central focus was to discuss how SMEs could successfully tap on different ideas, innovate and leapfrog their business to the next level. Participants were also able to tap fully on the SMEs Solutions & Business Gallery, which had grown into a large-scale business and ideas showcase for over 150 players from the financial, business consultancy, logistics and infocomm industry champions. Building an inclusive society With the objective of helping businesses to tap on an unconventional pool of manpower resources and contribute to the community at the same time, the Career Women’s Group (CWG), a special interest group of the Chamber, spearheaded a pilot project called Project SEED with the Singapore Corporation of Rehabilitative Enterprises (SCORE). Project SEED is a holistic community effort to support female ex-offenders in re-entering the workforce, and is responsible for training of ex-offenders in prison, job placements to trained inmates, aftercare support services, delivering of inspirational talks, and family engagement activities. Another special interest group, the Young

Entrepreneurs Network (YEN), continued to lead its group of volunteers in community welfare projects under the WOW Day series, bringing them to Sunbeam Place, a home for abused and neglected children, and SWAMI Home, a home for the elderly. YEN’s network widened during the year to engage the participation of volunteers from Jurong Junior College, Chinese Scholars and Students Association in Singapore, Zhejiang University Alumni Association Singapore and Shanghai Jiaotong University Alumni Association Singapore. 2012 also saw the development of new programmes like the course on Practical English for Community Integration conducted by SCCIOB, which focused on integrating new immigrants into the community and equipping them for real-life situations within an English-speaking environment. Some 200 students enrolled and benefited from this course. Deepening relations with ethnic Chambers Following the inaugural Inter-Chamber Networking Night which I had initiated in 2011 with the Singapore Indian Chamber of Commerce & Industry (SICCI) and the Singapore Malay Chamber of Commerce & Industry (SMCCI), we carried on the networking activities with the SMCCI-SICCISCCCI Inter-Chamber Networking Night in October. Hosted by the SMCCI, the event included a tour of the Malay Heritage Centre followed by dinner at Mamanda Restaurant. It involved a total of 150 members from all three ethnic Chambers. Preparing for Chamber’s succession During the year, we also bade farewell to our Secretary-General Lim Sah Soon, who retired from the Chamber at the end of June after dedicating 17 years of his working life in service to the Chamber. Prior to his retirement, Mr Lim actively searched for a capable and suitable successor and referred Tham Poh Cheong to assume the position as the Chamber’s Secretary-General with effect from July 2012. Mr Tham joined us with a wealth of experience from International Enterprise (IE) Singapore. During his 22 years

in IE Singapore, he played a key role in helping local businesses to expand into overseas markets and was also in charge of the China strategy. We welcomed Mr Tham on board to take over the operations of the Secretariat. From October to December, the three stages for the elections of the Chamber’s 57th Council were conducted smoothly. During Stage 2 and Stage 3 of the elections, we brought in 14 new council members into the Chamber’s fold, making up a good representation of local trades and industries. This is an integral way to renew ourselves and to pave the way for the succession of business leaders within the Chamber. In March next year, I will be concluding my second term as President of the SCCCI. It has been a most fulfilling journey for me, and I do wish to express my deepest appreciation to all the Council Members who have given me their unstinting commitment and support in all of the projects and programmes that have been conceptualised and developed. My thanks also go to the abiding hard work of the Secretariat staff who have carried out every activity, both big and small, with zeal and dedication. I also take the opportunity to thank friends and associates from other business Chambers and organisations, foreign missions in Singapore and government agencies both here and abroad, and the media, for their constant cooperation in helping us to accomplish our mission in servicing the needs of the business community in Singapore. President Teo Siong Seng

8 新加坡中华总商会2012常年报告书

新加坡中华总商会第56届董事 56th Council of SCCCI

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

新加坡中华总商会第56届董事 56th Council of SCCCI

2011年3月至2013年3月 March 2011 – March 2013

9 新加坡中华总商会2012常年报告书

组织结构 Organisational Structure

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

组织结构 Organisational Structure 会员 Members 会员大会 Annual General Meeting 董事会 Council

本会附属机构 SCCCI Subsidiaries

常务董事会 Standing Committee

新加坡中华总商会资产信托局 The Financial Board of the Singapore Chinese Chamber of Commerce

包括会长、前任会长、副会长及以下 10个委员会正、副主席 which includes the President, Immediate Past President, Vice-Presidents, and Chairmen & Vice-Chairmen of the following 10 committees: 总务委员会 General Affairs Committee 财政委员会 Finance Committee 研究与出版委员会 Research & Publications Committee 外事委员会 External Relations Committee 商团与会员事务委员会 Trade Association & Membership Affairs Committee 科技委员会 Technology Committee

中华总商会产业私人有限公司 Chinese Chamber Realty Pte Ltd 新加坡中华总商会企业发展与服务中心私人有限公司 EDC@SCCCI Pte Ltd 新加坡企业发展与服务中心私人有限公司上海代表处 EDC@SCCCI Pte Ltd, Shanghai Representative Office 新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business 新加坡中华总商会基金 Singapore Chinese Chamber of Commerce Foundation 孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

国际事务委员会 International Affairs Committee 工商业委员会 Commerce & Industry Committee 产业委员会 Property Management Committee 文教与社会事务委员会 Culture, Education & Community Affairs Committee

秘书处 Secretariat 秘书处为本会董事会与附属机构提供管理方面的支援。 The Secretariat provides management support to the council and subsidiaries of SCCCI.

10 新加坡中华总商会2012常年报告书

第56届董事会与各个委员会 56th Council And Standing Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

第56届董事会与各个委员会名誉会长林继民黄祖耀陈共存郑民川郭令裕荣誉董事林再钦梁庆经张昌隆谢万森佘林发蓝宏赉名誉董事林理化柯新治李连煌张允中谢镛邵维铭卓济民刘荫稳陈新荣庄承睦蔡伟卿李庆传陈少明曾汉水王励谦朱时生周景锐郑维强伦与常唐裕何谦诚庄绍平刘特静林国强吕荣璋黄海连家立耿信生王显荣颜诗琴高新平

科技委员会：黄建铭国际事务委员会：柯建强工商业委员会：李思亮陈睦发产业委员会：白南泉文教与社会事务委员会：程宇超

陈学湘蔡锦淞林方基蔡团根黄国立杨应法陈育宠罗守学黄汉发李金源张长中郭庭水梁文琛张齐娥陈孟皋黄一宗李俊岳吴乔青李庆言林清荣孙广安董事会会长前任会长副会长副会长副会长

：张松声：蔡天宝：蔡其生：陈精毅：钟声坚

主席总务委员会：柯毓麟财政委员会：陈怀林研究与出版委员会：萧作鸣外事委员会：邓健辉商团与会员事务委员会：蔡成宗科技委员会：林明仁国际事务委员会：黄山忠工商业委员会：刘泰山产业委员会：郭良耿文教与社会事务委员会：吴学光副主席总务委员会：曾福庆财政委员会：吴绍均研究与出版委员会：何乃全外事委员会：陈金城商团与会员事务委员会：白毅柏邬顺山

董事李国基魏成辉李秉萱尹崇明郑谦木许廷芳刘志明许炳炎罗大民郭素雯谢永祺吴中庸陈笃汉郭文龙高泉庆邓尚正翁钊吴令声蔡纪典吴南祥林炳坤黄健华陈俊文曾宪相傅国华梁善权林福星林惠璋杨碧辉总务委员会主席副主席委员

：柯毓麟：曾福庆：吴中庸陈笃汉黄健华

11 新加坡中华总商会2012常年报告书

第56届董事会与各个委员会 56th Council And Standing Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

财政委员会主席副主席委员

：陈怀林：吴绍均：许炳炎黄健华梁善权杨碧辉连宗正

研究与出版委员会主席副主席委员

：萧作鸣：何乃全：林炳坤陈俊文林福星许茵妮陈优娜谢锦发杨毓文陈企业颜桂莲周洁梅

外事委员会主席栋副主席委员

：邓健辉：陈金城：李国基郭素雯翁钊吴南祥傅国华蔼美

商团与会员事务委员会主席副主席委员

：蔡成宗：白毅柏邬顺山：耿信生林清荣孙广安郑谦木刘志明罗大民郭素雯陈笃汉郭文龙高泉庆吴令声

杨碧辉李文昭陈树生周建发林钦亮白淞陈英来黄候贵施宏洲

科技委员会主席副主席委员

：林明仁：黄建铭：邓尚正傅国华陈玉龙许宏哲黄春顺周永明张仲恒陈志天关越荣钱毅俊冯木荣陈舜娘陈世伟谭爱勤

国际事务委员会主席副主席委员

：黄山忠：柯建强：许炳炎吴中庸翁钊曾宪相林惠璋郑志贤潘耀泉杜侨南

工商业委员会主席副主席委员

：刘泰山：李思亮陈睦发：郑谦木谢永祺

吴令声蔡纪典曾宪相林福星蔼美郑志贤胡进胜林永车胡敬中郑明杉王德斌

产业委员会主席副主席委员

：郭良耿：白南泉：尹崇明高泉庆林惠璋

文教与社会事务委员会主席副主席委员

：吴学光：程宇超：李国基李秉萱尹崇明谢永祺郭文龙邓尚正许福吉

附属机构新加坡中华总商会资产信托局主席：张松声副主席：蔡其生陈精毅钟声坚财政：陈怀林委员：蔡天宝柯毓麟邓健辉蔡成宗郭良耿曾福庆吴绍均白南泉公司秘书：曾福庆

12 新加坡中华总商会2012常年报告书

第56届董事会与各个委员会 56th Council And Standing Committee

中华总商会产业私人有限公司主席：张松声副主席：蔡天宝董事经理：郭良耿董事：蔡其生陈精毅钟声坚柯毓麟吴绍均白南泉公司秘书：谭宝新加坡中华总商会企业发展与服务中心私人有限公司主席：蔡其生副主席：刘泰山财政：吴绍均董事：曾福庆林明仁黄山忠陈金城黄建铭李思亮陈睦发董事／公司秘书／总裁：谭宝执行董事：刘桂萍

新加坡中华总商会管理学院主席：蔡其生副主席：刘泰山名誉财政：吴绍均副名誉财政：曾福庆委员：林明仁黄山忠陈金城黄建铭李思亮陈睦发名誉秘书：谭宝副名誉秘书：刘桂萍

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

新加坡中华总商会基金主席副主席委员公司秘书

：张松声：蔡其生：蔡天宝陈精毅钟声坚柯毓麟陈怀林萧作鸣蔡成宗林明仁李思亮白南泉：曾福庆

孙中山南洋纪念馆有限公司顾问：张松声蔡天宝主席：钟声坚董事：萧作鸣吴学光白南泉程宇超李秉萱尹崇明公司秘书：曾福庆

13 新加坡中华总商会2012常年报告书

第56届董事会与各个委员会 56th Council And Standing Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

56th Council and Standing Committee Honorary Presidents Lim Kee Ming Wee Cho Yaw Tan Keong Choon Tay Beng Chuan Kwek Leng Joo Senior Honorary Council Members Lin Chai Chin Leong Heng Keng Teo Chiang Long Chia Ban Seng Peter Seah Lim Huat Freddy Lam Fong Loi Honorary Council Members Ling Lee Hua Ker Sin Tze Lee Fee Huang Teo Woon Tiong Sia Yong Shaw Vee Meng Chok Chai Mun Lau Ing Woon Tan Sin Eng Chng Seng Mok Chua Wee Keng Lee Chin Chuan Tan Seow Meng Chang Ham Chwee Ong Lay Khiam Choo Si Sen Chew Keng Juea Cheng Wai Keung Lun Yue Sheong Tong Djoe Ivan Ho Khiam Seng Chuang Shaw Peng Low Teck Cheng Jack Lim Kueh Chong John Y. Lu Hong Hai Lin Ka Lap Paul Keng Sin Sieng Ong Hian Eng Gan See Khem Kao Shin Ping Tan Hak Siang @ Tan Say Siang Alan Chua Gim Siong Lim Fang Chee Chua Thuan Koon Ng Kok Lip

Yeo Eng Huat Bobby Chin Yoke Choong Loh Siew Hock Henry Ng Han Whatt Lee Kam Yoon Chong Chong Choong Kwek Theng Swee Leong Mun Sum Claire Chiang See Ngoh Tan Meng Kow Wee Ee Cheong Lee Choon Giart Wu Chiaw Ching Stephen Lee Ching Yen Lim Cheng Eng Soon Kong Ann Council President Teo Siong Seng Immediate Past President Chua Thian Poh Vice-President Thomas Chua Kee Seng Vice-President Tan Cheng Gay Vice-President Zhong Sheng Jian Committee Chairmen General Affairs Committee James Kuah Geok Lin Finance Committee Tan Huay Lim Research & Publications Committee Seow Choke Meng External Relations Committee Tang Kin Fei Trade Association & Membership Affairs Committee Chua Seng Chong Technology Committee Stephen Lim Beng Lin International Affairs Committee Ng San Tiong Commerce & Industry Committee Lau Tai San Property Management Committee Kwee Liong Keng

Culture, Education & Community Affairs Committee Wu Hsioh Kwang Committee Vice-Chairmen General Affairs Committee Chan Hock Keng Finance Committee Ng Siew Quan Research & Publications Committee Charles Ho Nai Chuen External Relations Committee Tan Kim Seng Trade Association & Membership Affairs Committee Thomas Pek Ee Perh Voo Soon Sang Technology Committee Ang Kiam Meng International Affairs Committee Eric Khua Kian Keong Commerce & Industry Committee Lee Sze Leong Tan Bock Huat Property Management Committee Adrian Peh Nam Chuan Culture, Education & Community Affairs Committee Philip Kia Er Chew Council Members Patrick Lee Kwok Kie Sam Goi Seng Hui Lee Peng Shu Wan Shung Ming Tay Khiam Back Hee Theng Fong Low Chee Meng Willy Shee Ping Yah David Loh Tai Min Quek Soo Boon Chia Weng Kaye George Goh Tiong Yong Tan Tock Han Kek Boon Leong Kho Choon Keng David Tang Sheung Ching Edward Ang Boon Cheow Simon Goh Lian Seah

14 新加坡中华总商会2012常年报告书

第56届董事会与各个委员会 56th Council And Standing Committee

Chua Kee Teang Goh Nam Siang Tony Lim Peng Koon Patrick Ng Tan Choon Boon Chan Hian Siang Victor Foo Kok Wah Leong Sin Kuen Lim Hock Chee John Lim Hwee Chiang Yeong Phick Fui General Affairs Committee Chairman James Kuah Geok Lin Vice-Chairman Chan Hock Keng Members George Goh Tiong Yong Tan Tock Han Patrick Ng Finance Committee Chairman Tan Huay Lim Vice-Chairman Ng Siew Quan Members Willy Shee Ping Yah Patrick Ng Leong Sin Kuen Yeong Phick Fui Vincent Lien Jown Jing Research & Publications Committee Chairman Seow Choke Meng Vice-Chairman Charles Ho Nai Chuen Members Tony Lim Peng Koon Tan Choon Boon Lim Hock Chee Annie Koh Chen Yew Nah Chia Kim Huat Janet Young Tan Khee Giap Gan Kwee Lian Chow Kit Boey

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

External Relations Committee Chairman Tang Kin Fei Vice-Chairman Tan Kim Seng Members Patrick Lee Kwok Kie Quek Soo Boon Edward Ang Boon Cheow Goh Nam Siang Victor Foo Kok Wah Amy Chung Trade Association & Membership Affairs Committee Chairman Chua Seng Chong Vice-Chairmen Thomas Pek Ee Perh Voo Soon Sang Members Paul Keng Sin Sieng Lim Cheng Eng Soon Kong Ann Tay Khiam Back Low Chee Meng David Loh Tai Min Quek Soo Boon Tan Tock Han Kek Boon Leong Kho Choon Keng Simon Goh Lian Seah Yeong Phick Fui Lee Boon Cheow Allan Tan Soo Seng Chiew Kin Huat Ronald Lim Kim Liang Francis Peh Chee Keong Tan Eng Lai Freddie Ng Heok Kwee Sze Hong Chew Technology Committee Chairman Stephen Lim Beng Lin Vice-Chairman Ang Kiam Meng

Members David Tang Sheung Ching Victor Foo Kok Wah Tan Geok Leng Andrew Khaw Lena Ng Robert Chew Viktor Cheng John Tan Chee Thian Kwan Yuet Wing Dumas Chin Fung Mok Wing Jessica Tan Tan Sze Wee Tham Ai Chyn International Affairs Committee Chairman Ng San Tiong Vice-Chairman Eric Khua Kian Keong Members Willy Shee Ping Yah George Goh Tiong Yong Edward Ang Boon Cheow Chan Hian Siang John Lim Hwee Chiang Paul Tay Chee Hian Benny Pua Yeow Chuah Raymond Toh Commerce & Industry Committee Chairman Lau Tai San Vice-Chairmen Lee Sze Leong Tan Bock Huat Members Tay Khiam Back Chia Weng Kaye Simon Goh Lian Seah Chua Kee Teang Chan Hian Siang Lim Hock Chee Amy Chung Paul Tay Chee Hian James Ow Chin Seng Nelson Lim Eng Koo Woo Keng Choong Tee Ming San Steven Ong Teck Pieng

15 新加坡中华总商会2012常年报告书

第56届董事会与各个委员会 56th Council And Standing Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Property Management Committee Chairman Kwee Liong Keng Vice-Chairman Adrian Peh Nam Chuan Members Wan Shung Ming Kho Choon Keng John Lim Hwee Chiang Culture, Education & Community Affairs Committee Chairman Wu Hsioh Kwang Vice-Chairman Philip Kia Er Chew Members Patrick Lee Kwok Kie Lee Peng Shu Wan Shung Ming Chia Weng Kaye Kek Boon Leong David Tang Sheung Ching Koh Hock Kiat

Subsidiaries The Financial Board of the Singapore Chinese Chamber of Commerce Chairman Teo Siong Seng Vice-Chairmen Thomas Chua Kee Seng Tan Cheng Gay Zhong Sheng Jian Treasurer Tan Huay Lim Members Chua Thian Poh James Kuah Geok Lin Tang Kin Fei Chua Seng Chong Kwee Liong Keng Chan Hock Keng Ng Siew Quan Adrian Peh Nam Chuan Company Secretary Chan Hock Keng

Chinese Chamber Realty Private Limited Chairman Teo Siong Seng Deputy Chairman Chua Thian Poh Managing Director Kwee Liong Keng Directors Thomas Chua Kee Seng Tan Cheng Gay Zhong Sheng Jian James Kuah Geok Lin Ng Siew Quan Adrian Peh Nam Chuan Company Secretary Tham Poh Cheong EDC@SCCCI Pte Ltd Chairman Thomas Chua Kee Seng Vice-Chairman Lau Tai San Treasurer Ng Siew Quan Directors Chan Hock Keng Stephen Lim Beng Lin Ng San Tiong Tan Kim Seng Ang Kiam Meng Lee Sze Leong Tan Bock Huat Director/Company Secretary/CEO Tham Poh Cheong Executive Director Irene Low Kwai Peng Singapore Chinese Chamber Institute of Business Chairman Thomas Chua Kee Seng Vice-Chairman Lau Tai San Honorary Treasurer Ng Siew Quan Assistant Honorary Treasurer Chan Hock Keng

Members Stephen Lim Beng Lin Ng San Tiong Tan Kim Seng Ang Kiam Meng Lee Sze Leong Tan Bock Huat Honorary Secretary Tham Poh Cheong Assistant Honorary Secretary Irene Low Kwai Peng Singapore Chinese Chamber of Commerce Foundation Chairman Teo Siong Seng Vice-Chairman Thomas Chua Kee Seng Members Chua Thian Poh Tan Cheng Gay Zhong Sheng Jian James Kuah Geok Lin Tan Huay Lim Seow Choke Meng Chua Seng Chong Stephen Lim Beng Lin Lee Sze Leong Adrian Peh Nam Chuan Company Secretary Chan Hock Keng Sun Yat Sen Nanyang Memorial Hall Co Ltd Advisors Teo Siong Seng Chua Thian Poh Chairman Zhong Sheng Jian Directors Seow Choke Meng Wu Hsioh Kwang Adrian Peh Nam Chuan Philip Kia Er Chew Lee Peng Shu Wan Shung Ming Company Secretary Chan Hock Keng

16 第56届董事会第一次常年会员大会 Minutes Of 56th Council’s First Annual General Meeting

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

第56届董事会第一次常年会员大会日期：2012年5月4日（星期五）时间：下午6时地点：本会2楼会议厅大会主席：张松声会长出席者：

刘特静飞达贸易私人有限公司保秀丽（新）私人有限公司蓝凯雅公司文实业私营有限公司世邦魏理仕有限公司中国环保有限公司泉昌食品工业私营有限公司环球钢铁私营有限公司迪智科技（新加坡）私人有限公司昂国企业有限公司辉联配运有限公司 Glass Point Construction Pte Ltd 和隆（私人）有限公司和隆集团有限公司好利成私人有限公司合果有限公司第一精机有限公司 IDD Interior Design Pte Ltd 金安工程私营有限公司金安投资私人有限公司毕马威会计师事务所 KTL Offshore Pte Ltd 梁介福药业私人有限公司明义汽车私人有限公司新木业私人有限公司美金投资私人有限公司南华企业私人有限公司黄源成木业（私人）有限公司安昌珠宝私人有限公司太平船务有限公司泛联混凝土私人有限公司泛联集团（新）有限公司平魁钟表珠宝私人有限公司普华古会计师事务所有限合伙利孚私人有限公司瑞信德律师事务所三德有限公司胜科工业有限公司

菘超级市场私人有限公司声发私人有限公司星金融发展有限公司星纶投资（私人）有限公司新加坡国际珠宝私人有限公司新加坡信托(私人)有限公司新加坡报业控股有限公司一工程咨询有限公司新浦化学私人有限公司星雅集团星雅控股有限公司大华食品工业私人有限公司达兴木业私人有限公司达丰控股有限公司郑春茂代办处茶渊贸易私人有限公司天成金铺有限公司东兴木业私人有限公司兀兰运输服务私人有限公司仁恒置地有限公司一鸣药行私人有限公司

新加坡钻石交易所新加坡瓷商公会新加坡中药出入口商公会新加坡果菜出入口商公会新加坡玻璃公会新加坡金钻珠宝公会新加坡五金机械公会新加坡木材厂商总会新加坡租购及金融业公会新加坡车商公会新加坡建筑材料商公会新加坡学校私人巴士车主公会新加坡纸商公会新加坡现代企业管理协会巴西班让批发中心商联会新加坡船务公会

17 新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

第56届董事会第一次常年会员大会 Minutes Of 56th Council’s First Annual General Meeting

列席者：林三顺宝陈秀娟容丽芬谢双双邓素娟记录：宝容丽芬谢双双邓素娟

下午6时，出席大会的法定人数已足够，主席张松声会长宣布第56届董事会第一次常年会员大会正式开始。

1. 复准于2011年3月11日召开的第55届董事会第二次常年会员大会记录

第55届董事会第二次常年会员大会记录已列于本会《2011年度常年报告书》中，随同第56届董事会第一次常年会员大会通知书于2012年4月5日寄发给全体会员。

会议对有关会议记录没有异议。由白毅柏先生(大华食品工业私人有限公司)提议，刘泰山先生(金安工程私营有限公司和金安投资私人有限公司)附议，会议一致复准通过第55届董事会第二次常年会员大会记录。

2. 核准截至2011年12月31日的财政报告与帐目

本会截至2011年12月31日的财政报告与帐目已随同第56届董事会第一次常年会员大会通知书分发给全体会员。

由傅国华先生(迪智科技（新加坡）私人有限公司)提议及李思亮先生(新加坡租购及金融业公会和星金融发展有限公司)附议，会议一致核准2011年度之财政报告与帐目。

3. 委任查帐公司

大会在何乃全先生(安昌珠宝私人有限公司和新加坡金钻珠宝公会)提议及郑谦木先生(合果有限公司、巴西班让批发中心商联会和新加坡果菜出入口商公会)附议下，一致同意继续接受委任安永会计师事务所担任本会及属下机构的查帐公司。

4. 其他事项

与会者并无提出其他事项，会议向主席致谢后于下午6时20分结束。

18 新加坡中华总商会2012常年报告书

第56届董事会第一次常年会员大会 Minutes Of 56th Council’s First Annual General Meeting

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Minutes of 56th Council’s First Annual General Meeting Date : Time : Venue : Chairman : Members Present:

Friday, May 4 2012 6.00 pm 2nd Floor, Conference Room, SCCCI Building Teo Siong Seng, SCCCI President

Low Teck Cheng Autoacc Trading Pte Ltd Beau Soleil (S) Pte Ltd Blue Gaia Pte Ltd Boon Properties Pte Ltd CB Richard Ellis (Pte) Ltd China Environment Ltd Chuen Cheong Food Industries (Pte) Ltd Continental Steel Pte Ltd Digistore Solutions (S) Pte Ltd Engro Corporation Limited Freight Links Express Holdings Ltd Glass Point Construction Pte Ltd Hoe Leong Co (Pte) Ltd Hoe Leong Corporation Ltd Horizonline Pte Ltd Hupco Pte Ltd Ichi Seiki Pte Ltd IDD Interior Design Pte Ltd Kim Ann Engineering Pte Ltd Kimann Investments Pte Ltd KPMG LLP KTL Offshore Pte Ltd Leung Kai Fook Medical Co Pte Ltd Min Ghee Auto Pte Ltd Modern Wood Products Pte Ltd Mukim Investment Pte Ltd Nan Hwa Enterprise Pte Ltd Ng Guan Seng Woodworking Industrial Pte Ltd On Cheong Co Pte Ltd Pacific International Lines (Pte) Ltd Pan-United Concrete Pte Ltd Pan-United Corporation Ltd Peng Kwee Watches and Jewellery Pte Ltd PricewaterhouseCoopers LLP Refuservice Pte Ltd RHTLaw Taylor Wessing LLP San Teh Ltd Sembcorp Industries Ltd Sheng Siong Supermarket Pte Ltd Sia Huat Pte Ltd Sing Investments & Finance Ltd Sing Lun Investments Pte Ltd Singapore International Jewellery Pte Ltd

Singapore Nominees (Pte) Ltd Singapore Press Holdings Limited SM1 Engineers Pte Ltd SP Chemicals Pte Ltd Straco Corporation Ltd Straco Holding Pte Ltd Tai Hua Food Industries Pte Ltd Tat Hin Timber (Pte) Ltd Tat Hong Holdings Ltd Tay Choon Mong Agency Tea Chapter Trading Pte Ltd Tin Sing Goldsmiths (Pte) Ltd Tong Hin Timber Products Pte Ltd Woodlands Transport Service Pte Ltd Yanlord Land Pte Ltd Yat Ming Medicine (1938) Pte Ltd Diamond Exchange of Singapore Singapore Chinaware Merchants Association Singapore Chinese Drug Importers & Exporters Guild Singapore Fruits and Vegetables Importers & Exporters Association Singapore Glass Association Singapore Jewellers Association Singapore Metal and Machinery Association Singapore Timber Association Hire Purchase Finance and Leasing Association of Singapore The Singapore Cycle & Motor Traders’ Association Singapore Building Materials Suppliers’ Association Singapore School & Private Hire Bus Owners Association Singapore Paper Merchants Association The Society of Modern Management, Singapore Pasir Panjang Wholesale Centre Association

19 新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

第56届董事会第一次常年会员大会 Minutes Of 56th Council’s First Annual General Meeting

Singapore Shipping Association In Attendance

: Lim Sah Soon, Tham Poh Cheong, Tan Siew Kiang, Lydia Yung, Shannon Seah, Tang Soh Kuen

Recorded by

: Tham Poh Cheong, Lydia Yung, Shannon Seah, Tang Soh Kuen

As the members present were sufficient to form the quorum, the Chairman Teo Siong Seng called the Meeting to order at 6.00 pm. 1.

To approve the minutes of the 55th Council’s Second Annual General Meeting (AGM) held on March 11 2011

The minutes of the 55th Council’s second AGM of members of the SCCCI were included in the published SCCCI’s Annual Report 2011, which was sent to all members together with the notice of the 56th Council’s First AGM on April 5 2012.

There was no amendment to the said minutes of meeting at the Meeting. Proposed by Thomas Pek (representing Tai Hua Food Industries Pte Ltd) and seconded by Lau Tai San (representing Kim Ann Engineering Pte Ltd and Kimann Investments Pte Ltd), the minutes of the 55th Council’s Second AGM were unanimously confirmed and passed at the Meeting.

To approve the Audited Accounts for the year ended December 31 2011

The SCCCI’s Financial Report and Audited Accounts were sent to members together with the Notice of AGM.

Proposed by Victor Foo (representing Digistore Solutions (S) Pte Ltd) and seconded by Lee Sze Leong (representing Hire Purchase Finance and Leasing Association of Singapore and Sing Investments & Finance Ltd), the SCCCI’s 2011 Annual Report and Audited Accounts were approved and adopted by the Meeting.

To appoint the Auditors

Proposed by Charles Ho (representing On Cheong Co Pte Ltd and Singapore Jewellers Association) and seconded by Tay Khiam Back (representing Hupco Pte Ltd, Pasir Panjang Wholesale Centre Association and Singapore Fruits and Vegetables Importers & Exporters Association), the Meeting unanimously appointed Ernst & Young LLP as the Auditors to the SCCCI for Financial Year 2012.

Any Other Matters

There being no other business, the meeting ended at 6:20 pm with a vote of thanks to the Chairman.

20 新加坡中华总商会2012常年报告书

秘书处与附属机构主要职员 Key Staff Of Secretariat And Subsidiaries 2012

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

秘书处与附属机构主要职员

Key Staff of Secretariat and Subsidiaries 秘书长谭宝

Secretary-General Tham Poh Cheong

助理秘书长陈秀娟

Assistant Secretary-General Tan Siew Kiang

商会资源部门梁挺焕 (人事与资源管理高级经理) 梁国华 (产业高级经理) 梁惠珍 (财务经理) 罗国浩 (资讯科技经理) 容丽芬 (执行秘书) 庄雪娟 (产业助理经理) 张枫（财务助理经理）谢双双 (秘书) 陈烈英 (财务高级执行员) 黄爱玲 (财务高级执行员) 邓素娟 (高级中文文书) 林亚龙 (行政执行员）

Corporate Resources Benny Leo (Senior Manager, HR & Corporate Services) Leong Kok Hwa (Senior Manager, Property) Neo Hwee Tin (Manager, Finance) Andy Loh (Manager, IT) Lydia Yung (Executive Secretary) Cynthia Chng (Assistant Manager, Property) Karen Zhang (Assistant Manager, Finance) Shannon Seah (Corporate Secretary) Tan Liat Eng (Senior Executive, Finance) Wong Oi Ling (Senior Executive, Finance) Tang Soh Kuen (Senior Chinese Correspondent) Lim Ah Leng (Admin Executive)

会员服务部门詹之 (经理) 陈莹莹 (助理经理) 胡锦思 (执行员) 孙意晴 (执行员)

Membership Services Chiam Ling Zi (Manager) Tan Ying Ying (Assistant Manager) Steller Woo (Executive) Lynn Soon (Executive)

工商业发展部门刘桂萍 (高级主管) 崔东红 (副主管) 陈静仪 (经理) 符豪 (助理经理) 蓝元珊 (助理经理) 谢斯琪 (执行员) 任月雁 (原产地签证部门认证监理员)

Commerce & Industry Development Irene Low (Senior Director) Cui Dong Hong (Deputy Director) Tan Jin Yi (Manager) Chris Foo (Assistant Manager, SIRC) Valery Lam (Assistant Manager) Tiffany Shia (Executive) Yam Yit Ngan (Certification Supervisor)

资讯与研究出版部门胡爱兰 (高级主管) 陈星伊 (高级经理) 许彬彬 (助理经理) 何美仪 (企业资讯与策略联系高级执行员) 黄义芳 (执行员) 邱秀莲 (贸易网络高级执行员)

Communications, Research & Publications Fiona Hu (Senior Director) Chin Sin Yee (Senior Manager) Khaw Ping Ping (Assistant Manager) Queenie Ho (Senior Executive, Corporate Communications & Strategic Relations) Huang Yifang (Executive) Nicol Khoo (Senior Librarian cum TradeNet Officer)

中国事务部门陈玉凤（经理）

China Affairs Tan Gek Hong (Manager)

文教与社会服务部门周蓝诗 (经理) 潘佩珊 (执行员)

Community Services Nancy Chew (Manager) Cynthia Phoon (Executive)

21 新加坡中华总商会2012常年报告书

秘书处与附属机构主要职员 Key Staff Of Secretariat And Subsidiaries 2012

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

新加坡中华总商会管理学院李淑芬 (总经理) 陈栖妹 (会计高级执行员)

Singapore Chinese Chamber Institute of Business Josephine Lee (General Manager) Jenny Tan (Senior Accounts Executive)

学术部门黎景耀（主任）史志立 (讲师) 张小锦 (讲师) 黄嘉敏 (执行员)

Academic Lai Keng Yew (Head) Shi Zhili (Trainer cum Curriculum Developer) Zhang Xiaojin (Trainer cum Curriculum Developer) Caroline Ng ( Executive)

营销部门李政杰（经理）

Sales & Marketing Justin Lee (Divisional Manager)

语言文化中心吴美玲 (助理经理) 顾匀壹 (执行员) 余美慧 (执行员)

Language Studies Centre Cleo Goh (Assistant Manager) Kaw Yunyi ( Executive) Violet Er (Executive)

商学中心王静 (营销执行员) 徐瑞文 (营销执行员)

Business Studies Centre Apple Wang (Executive) Raye Chee (Executive)

国际培训中心徐芳（高级经理)

International Training Centre Xu Fang (Senior Manager)

课程营运潘丽君 (助理经理) 陈燕霖 (高级执行员) 王振宇 (执行员)

Academic Operations Phua Lee Koon (Assistant Manager) Rachel Tan (Senior Executive) Wang Zhenyu (Executive)

校务与行政范卫杰 (助理执行员)

Corporate Affairs & Administration Fan Wai Kit (Assistant Executive)

企业发展与服务中心私人有限公司周惠玲（主管）叶秀云 (行政与财务高级执行员) 杨勇德 (商务咨询顾问) 赵倩玉 (商务咨询顾问) 陈绍杰 (商务咨询顾问) 卓恒辉 (商务咨询顾问)

EDC@SCCCI Pte Ltd Wendy Chow (Director) Grace Yap (Senior Executive, Finance & Admin) Sebastian Yeo (Business Consultative Advisor) Zhao Qianyu (Business Consultative Advisor) Reed Tan (Business Consultative Advisor) Aaron Toh (Business Consultative Advisor)

上海代表处林维祺 (主管) 叶海蓉 (总经理) 胡育斌 (企业发展经理) 顾则成 (项目管理执行员) 杨倩（顾问）

Shanghai Representative Office Lim Wee Khee (Centre Director) Leaf Ye (General Manager) David Hu (Manager, Business Development) Gu Zecheng (Executive, Project Management) Laura Yang (Consultant)

孙中山南洋纪念馆有限公司潘宣辉（馆长）叶璞 (经理)

Sun Yat Sen Nanyang Memorial Hall Company Limited Shaun Phua (General Manager) Angela Ye (Manager)

会务活动 Chamber’s Activities 23 60 26 64 32 72 35 76 40 82 43 85 48 90 53 95 54 96

总务委员会 General Affairs Committee 研究与出版委员会 Research & Publications Committee 外事委员会 External Relations Committee 商团与会员事务委员会 Trade Association & Membership Affairs Committee 科技委员会 Technology Committee 国际事务委员会 International Affairs Committee 工商业委员会 Commerce & Industry Committee 产业委员会 Property Management Committee 文教与社会事务委员会 Culture, Education & Community Affairs Committee

23 新加坡中华总商会2012常年报告书

总务委员会 General Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

总务委员会第57届董事会选举根据章程规定，本会于2012年10月1日正式成立一个6人选举委员会，筹备第57届董事会选举事宜。选委会主席是张松声会长，委员包括蔡天宝前任会长、蔡其生副会长、陈精毅副会长、钟声坚副会长和总务委员会主席柯毓麟。第57届董事会选举于10月至12月间进行，并于2013年1 月间举行复选，选出会长、三位副会长、以及各个委员会的正、副主席，组成常务委员会。第57届董事会的就职典礼订于2013年3月15日举行，任期是2013年3月至2015年3月。

第一阶段选举第一阶段选举于10月10日进行，从第56届董事会中选出 15位商号及个人董事与3位商业团体董事。获选的商号和个人董事为：姓名蔡其生钟声坚陈怀林萧作鸣邓健辉黄山忠刘泰山吴学光曾福庆吴绍均白南泉程宇超高泉庆黄健华林惠璋

代表机构德华工业控股有限公司仁恒置地有限公司毕马威会计师事务所新加坡报业控股有限公司胜科工业有限公司达丰控股有限公司金安工程私营有限公司星雅集团王律师事务所普华古会计师事务所有限合伙杨梁白律师事务所第一精机有限公司联庆企业私人有限公司泛联集团(新)有限公司 ARA资产管理（新达城）有限公司

获选的商业团体董事为：姓名林明仁何乃全李思亮

代表商团新加坡资讯通信工商协会新加坡金钻珠宝公会新加坡租购及金融业公会

第二阶段选举第二阶段选举于10月19日至29日进行，并从商业团体会员中互选14位商业团体董事。获选的商业团体董事为：姓名黄建铭白毅柏邬顺山郑谦木陈笃汉邓尚正翁钊吴令声蔡纪典陈俊文林玉勤* 庞琳* 杨向明* 陈树生*

代表商团新加坡餐饮业协会砂劳越出入口商公会新加坡学校私人巴士车主公会新加坡果菜出入口商公会新加坡建筑材料商公会新加坡中药出入口商公会新加坡纺织服饰商会新加坡玻璃公会新加坡纸商公会新加坡瓷商公会新加坡印刷与媒体同业公会新加坡现代企业管理协会新加坡全国商联总会新加坡食品厂商联合会

第三阶段选举此阶段选举于12月19日至28日进行，从普通商号及普通个人会员中互选出23位。此阶段共有25位候选人参与竞选，投票结果，23名得票最高的候选人为：姓名曾宪相谢永祺罗大民柯建强吴中庸李秉萱梁善权林福星林炳坤郭素雯陈睦发陈金城傅国华颜毓 * 潘耀泉* 谢楚明* 谢锦发* 高允裕* 郭明忠* 柯文伟* 吕立岩* 白连源* 郭益智* （*新任董事）

代表机构新浦化学私人有限公司泉昌食品工业私营有限公司建明快速运输（私人）有限公司辉联配运有限公司铭板集团有限公司茶渊贸易私人有限公司梁介福药业私人有限公司菘超级市场私人有限公司平魁钟表珠宝私人有限公司通环合伙公司明义汽车私人有限公司金声控股私营有限公司迪智科技（新加坡）私人有限公司建煌基建工程私人有限公司利达机械有限公司谢钦利食品工业私人有限公司立杰律师事务所有限责任合伙宏益置业私人有限公司面包物语 MTQ Corporation Limited Focus Network Agencies (S) Pte Ltd 长成工程私人有限公司新加坡企业（私人）有限公司

24 新加坡中华总商会2012常年报告书

总务委员会 General Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

易华仁部长（中）、张松声会长（左）、蔡天宝前任会长和出席国庆晚宴的550名嘉宾，共同为国家献上最真挚的祝福。

国庆晚宴

关。他也呼吁商家以积极的心态，善待外籍员工，并协助低薪工友通过提升技能和生产力，改善薪金。

8月8日，本会于文华大酒店设宴53席，庆祝我国建国47 周年，总理公署部长兼内政部第二部长及贸工部第二部长易华仁、各国外交使节、政府部门及法定机构要员、工商界领袖和文教界代表出席了晚宴。

其他

李显龙总理在国庆献词中表示，我国全年的经济增长率应该能达到预期的1.5%到2.5%。目前，政府正处理各种国内问题和检讨社会和教育政策，教育部长王瑞杰受委领导一个由较年轻部长组成的委员会，负责检讨各项现行的政策。张松声会长则强调，总商会百多年来在协助新老移民、推动种族和谐等方面发挥着重要的作用，接下来也将为新旧移民搭建更多交流平台，促进彼此间的互动与融合。为了协助新移民尽快融入本地社会，总商会多年来举办各种形式的活动，包括青企网的“WOW心火相传”公益活动、管理学院的生活达人实用英语课程等，都成为新移民融入的平台。当中小企业面临挑战时，除了具备坚强的意志力和拼搏精神，还必须以包容的心态，才能克服难关。总商会因为具有垦荒者开拓、包容、顽强的精神，不断把握机遇、开创新的局面，才使它传承百年并发扬光大。会长吁请政府推出更灵活有效的措施，协助企业渡过难

张松声会长再次受委为官委议员张松声会长于今年2月再次受委为官委议员。他与其他新任的官委议员一起于2月9日在总统府参加委任仪式，并于2月 14日于国会宣誓就职。这次共有9位各界代表获选为官委议员，张会长是唯一成功连任的官委议员。

林三顺秘书长荣休 6月29日，本会为服务了十七年，并在6月30日正式荣休的林三顺秘书长举行欢送会，约130名董事和职员出席。张松声会长在致词时表示，林秘书长十七年来出色地完成会长和董事会委派的任务，也与各政府部门、合作伙伴建立良好融洽的合作关系。他代表全体董事对林秘书长无私的奉献及给予总商会会务和张会长担任官委议员期间所给予的支持与贡献，表示感谢。林三顺秘书长感谢董事们和秘书处过去给予他的支持、鼓励与合作，让他能顺利为商会服务十七年。并完成各项重任，包括主办第十一届世界华商大会。

25 新加坡中华总商会2012常年报告书

总务委员会 General Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

本会基金获核准为公益机构本会基金继续获得前社会发展、青年及体育部核准，成为受《慈善法令》认可的公益团体与慈善机构，从2012年1月1日开始至2014年12月止，为期三年。

谭宝接任秘书长一职本会秘书长一职由谭宝接任，他在1月3日正式加入本会。谭秘书长在新加坡国际企业发展局服务了22年，是一名资深的司长。他曾担任新加坡－中国四川、山东、浙江和辽宁双边商务合作理事会秘书长，开拓海外市场的经验也非常丰富。他负责筹建并管理新加坡中国工商联会(Network China)，为有意开发中国市场的新加坡商家提供广阔的商业网络平台。谭宝熟悉政府政策，在中国市场累积了丰富的经验，他率领秘书处，全心全意为会员商家服务。

更换华社自助理事会代表本会更新在华社自助理事会信托委员会委员和董事代表，新届代表任期从2012年6月22日开始至2014年，为期两年。信托委员会委员：张松声邬顺山蔡其生陈睦发钟声坚程宇超黄山忠

谭宝接任秘书长一职，继续率领本会秘书处，全心全意为会员商家服务。

更换总商会及属下机构公司秘书本会前秘书长林三顺于6月30日正式荣休，宝先生从7 月1月日起正式接任秘书长职务，并担任本会及以下附属机构的公司秘书： • 中华总商会产业私人有限公司 • 新加坡中华总商会企业发展与服务中心私人有限公司 • 新加坡中华总商会管理学院

董事代表：刘泰山吴绍均白南泉郑谦木

荣膺2012国庆奖章的董事以下四名董事获颁我国总统陈庆炎阁下颁赐的国庆奖章，以表彰他们对国家和社会作出的卓越贡献： • • • •

佘林发荣誉董事获颁殊功勋章蔡其生副会长获颁公共服务奖章商团与会员事务委员会蔡成宗主席获颁公共服务奖章黄健华董事获颁公共服务星章

因宪法规定，慈善及公益机构和担保有限责任公司的公司秘书，必须拥有特许公司秘书资格或合格律师／会计师资格的专业人士担任，经董事会委任，总务委员会曾福庆副主席接任为本会以下三个机构的公司秘书：

国际标准组织ISO9001:2008年版本证书秘书处的人事管理与会籍服务再一次通过TÜV SÜD PSB Pte Ltd的审核，获得ISO9001:2008版本证书资格。

• 新加坡中华总商会资产信托局 • 新加坡中华总商会基金 • 孙中山南洋纪念馆有限公司

三月份董事交流会 3月30日，总务委员会特邀The Auld Alliance酒廊的法国威士忌专家Emmanuel Dron，与30名董事和委员分享日本日华威士忌品酒的知识，并品尝此佳酿。

26 研究与出版委员会 Research & Publications Committee

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

研究与出版委员会研究 2012年度财政预算案 2月17日，副总理兼财政部长尚达曼宣布了2012年度财政预算案，政府将通过一系列措施，致力建设具包容性的社会以及更强盛的新加坡。本会当天即刻发布新闻公告，并获得各大媒体的广泛报道。公告内容如下：本会对政府在预算案中着重推行包容性增长，并提高对年长人士和低收入群体的援助表示支持。今年的预算案着重于提高生产力和经济转型的长期发展目标上。但是，目前国际经济局势仍不明朗，企业还必须面对营运成本不断上涨的压力，中小企业可能无法承受中短期出现的问题。因此，本会希望政府能在必要时为中小企业提供一些短期援助。此外，本会也对政府决意提高外籍劳工税的做法感到担忧。本会相信，企业非常乐意聘请本地员工，但业者在招聘本地员工从事涉及体力、工作时间较长、分班制以及劳动密集的生产工作时，仍面临挑战。企业或许需要支付更高的薪金，才能吸引本地家庭主妇、退休人士和学生兼职，以缓解人力短缺的困境。本会希望政府能考虑豁免雇主为从事兼职的上述人士缴交公积金，以减轻开支与行政负担。政府在预算案中，推出了一些符合本会愿望清单的措施，本会对此表示欢迎。虽然政府没有重新推出雇用补贴计划，不过新出台的特别就业补贴计划将有助于雇主吸引及留住50岁以上的本地低薪员工。政府也接纳商界反馈，废除二手车过名费，本会为此感到欣慰。此外，一次性的中小企业现金补贴也将有助于企业，尤其是规模较小的公司减轻成本负担。政府也在预算案中加强了生产力及创新优惠计划，本会希望将会有更多中小企业能在计划下受惠。

2012/2013年度全国工资理事会指导原则 5月23日，全国工资理事会于公布2012/2013年度薪金指导原则和建议，本会当天即向媒体反馈。本会认同理事会的建议，雇主应改善低薪员工的工资待遇，并加强他们的受雇能力。在经济前景不明朗、经营成本上涨、新元汇率走高影响我国企业竞争力的前提下，本会期望劳资政加强合作，提高企业的生产力与创新能力，培养员工积极的工作态度，并吁请政府推出更灵活的政策以及援助计划来协助企业。张松声会长表示，本会的工作重点是与政府、会员商家

紧密合作，通过本会属下企业发展与服务中心、管理学院推出的多项计划与课程，协助本地企业保持竞争力。本会支持全国工资理事会指导原则，认同雇主应考虑各自业绩和业务前景，以及就业市场情况，增加员工的固定工资，并根据公司业绩和员工表现，通过可变动花红奖励员工。本会了解，鉴于低薪员工的薪金涨幅跟不上近年来的经济增长与通货膨胀速度，雇主须把重点放在提高低薪员工的收入。然而，雇主在通过定额和按百分比加薪的形式，提高低薪工人的固定工资时，须妥善处理并留意工资涨幅不会对企业经营成本造成压力。本会表示，薪金增长的步伐必须与生产力增长保持一致，才能确保实质工资的可持续增长。有鉴于此，本会认同理事会的建议，即企业必须采用科技、创新方式来提高生产力。同时，雇主须与员工共同努力，探索提高生产力的新方法，以及培养正确的工作态度与思维模式。此外，政府应支持与鼓励企业，在员工培训与技能提升作长期投资，让公司与员工从中获益。

《我们的人口，我们的未来》人口及人才署在7月份发布《我们的人口，我们的未来》专题报告，阐明我国当前面对的人口现状及挑战，以及政府在提高生育率、改善基础设施、维持经济发展质量方面所做出的努力，让国人明白在维持新加坡人口结构时所须做出的权衡。本部门就四项课题展开研究工作：贸易与工业发展、外籍员工及人才政策、教育制度与提升教师素质、人口及生育率课题。

收集商界反馈张松声会长于2009年7月起担任国会官委议员，代表商界在国会发表心声。2012年2月，张会长第二度受委官委议员，任期两年半。国会每月复会，张会长都会提出商界关心的热点问题，特别是在修订政策、法案时，提供可行性建议。为确保及时、准确地反映商家的想法，本部门对多项课题进行研究与调查，提供支持资料与数据，供张会长参考，包括：财政预算案、人力资源、母语教育、交通课题、工地噪音管制条例、外国人力雇佣修正法案、个人资料保护法案、消费税修正法案等。

27 新加坡中华总商会2012常年报告书

研究与出版委员会 Research & Publications Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

进行转型准备。企业在重组转型过程中，面临的最大挑战是：人手不够，无法兼顾现有业务，其次为资金不足。企业拓展海外业务时，首选临近国家、较为企业熟悉目的地，如：马来西亚、中国、印尼、越南。 4.超过半数企业曾申请政府援助计划超过半数的受访企业曾经申请过政府援助计划。其中，77%表示计划对公司的经营管理提供了有效帮助。最受欢迎的计划为培训津贴计划、生产力及创新优惠计划，两者的申请率都超过50%。44%商家在申请计划时曾遇到困难；主要的挑战是申请时要求的文件太多（78%）。

张松声会长在每月国会复会时，以官位议员身份提出商界关注的多项热点课题，其发言全文刊登在每一期《华商》的“国会里的企业心声”栏目。

调查与南洋理工大学签署合作协议 5月10日，本会与南洋理工大学南洋科技创业中心签署合作协议，联合展开“2012中小企业调查－提高生产力与创新能力”，共同为本地中小企业把脉，深入了解本地商家在科技创新、工作流程再造、提高生产力、申请政府援助计划以及人力资源培训等方面遇到的困难。南洋科技创业中心非常重视此项合作，派出企业创新管理、技术创新、企业创新文化等领域的专家学者，与本会一起关注中小企业，以理论与实践相结合的方式，为中小企业提高生产力献计献策。南洋科技创业中心主任许丁宦副教授、中心副主任符之玮副教授、中心副主任郑炜桦、中心研究生课程主任夏智强、课程主任傅晓方、高级执行员吴轶诺出席了签约仪式。本委员会何乃全副主席代表本会签约。双方在仪式结束后进行项目讨论，确定内容和方向。

2012年提高生产力与创新能力联合调查本会与南洋理工大学南洋科技创业中心从5月中旬开始，展开为期三个月的联合调查，共收到有效问卷521 份，91%来自中小型企业，问卷填写人有78%是管理层人士。本次调查主要结果如下： 1.中小企业创新能力：心有余而力不足 93%的受访企业认为创新是提高生产力的有效方式，其中以营销创新、科技创新的支持率最高。但真正将创新理念运用在企业经营上的企业却不到半数。调查也发现，不到30%的受访企业曾经聘请过专业咨询顾问。 2.企业重视资讯科技应用及员工培训 78%的企业认同培训的重要性，并将派员工参与培训。其中，能提高员工整体工作技能的课程（如：技术、销售、客户服务相关课程）最受欢迎。公司没有派员工参加课程的主要原因是：找不到合适的课程、公司人手不足，培训期间没有人替代职务。 3.企业重组转型：60%企业已准备就绪 60%的受调查企业已经或者正在

本部门已将总结报告提交相关部门参考。调查结果也获得媒体的广泛报道。

与普华古柏展开联合调查为更深入了解政府援助计划在商界的普及程度、商家申请计划的经验及所面临的挑战，本会与普华古柏会计师事务所合作，对制造、工程、批发与零售三个行业已经申请过援助计划的30家企业进行案例分析，总结经验。调查工作从7月中旬开始，10月底结束。同时，普华古柏也将不同政府机构推出的160项援助计划分门别类进行整理，让本会企业发展与服务中心咨询顾问更有系统地根据商家需求、行业、公司规模等，推荐合适的援助计划，协助企业提高生产力、创新能力、增强业绩。

商团对话会相关研究与调查本会于5月、7月、11月举办商团与部长对话会反映行业面临的挑战，并向有关部门提呈相关建议。本部门在对话会举办前，针对特定课题（如：人力资源、经营成本、交通、环境、土地资源等课题）进行研究工作，并展开商界调查，搜集反馈及案例。

28 新加坡中华总商会2012常年报告书

研究与出版委员会 Research & Publications Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

本地媒体广泛报道本会会员对2013年财政预算案的期望。

中小型企业大会、资信商业大会手册本会于8月份举办第十四届中小型企业大会、第十五届资信商业大会，本部门负责出版、汇整大会手册内容，让与会者进一步了解大会议程、论坛主讲嘉宾，以及赞助商与参展商所提供的产品与服务。

第十一届世界华商大会纪念特刊以“圆满巡回的延续崭新旅程的开始”为主题的第十一届世界华商大会纪念特刊，于9月3日出版。特刊涵盖内容包括第十一届华商大会精彩画面、演讲全文和海外代表团名录。 350本精装版和250本平装版已分别寄送给本会董事、大会贵宾、世界华商大会召集人组织、赞助商和支持机构、主讲嘉宾、论坛主持、与会的海外代表团和本地代表等等。 2013年度财政预算案公布前意见调查 2013年度政府财政预算案正在筹备当中，本会从12月5日起，展开为期 3周的“财政预算案公布前意见调查” ，共有176家企业参与上述调查。调查报告重点如下：

4.简化津贴计划的申请与索偿程序 5.政府应给予商团与商会长期支持，以便当中小企业、商团及商会属下会员进军东南亚（如：马来西亚）、中国市场时，能够从商团与商会处获得更多协助。

本会会员商家对财政预算案的五大期望包括：加强“生产力与创新优惠计划” （61%）；降低交通成本（56%）；恢复政府所承担的80%贷款风险比例，让符合条件的中小企业更容易获得银行贷款（52%）；降低公司所得税（51%）；更新工作准证的审批条件更透明（47%）。

本部门已将总结报告提交相关部门参考。调查结果也获得媒体的广泛报道。

本会促请政府在制订2013年预算案时，考虑本会提出的五项实质建议:

《2011年常年报告书》本会研究与出版部负责搜集、整理、编辑常年报告书中所有的资料，以及协调整个出版工作。

1.加强生产力与创新优惠计划（PIC） 2.提高人力政策的透明度及灵活度，让企业在规划人力资源时，能有更明确的方向 3.加强政府援助与贷款计划

出版刊物

《 2011年常年报告书之会务活动》共印刷了4,400册，财务报告则印刷3,500册，于5月4日会员大会召开前寄交给会员。

《华商》作为本会的喉舌刊物，《华商》不仅肩负报道本会活动的重任，同时也关注我国、区域及全球局势发展。《华商》以中英双语、双月刊的形式发行，建立了涵盖会员以及商界人士的忠实读者群。本会秉持自我提升的精神，通过独到见解，对环球经济进行剖析与评论。 2012年《华商》共出版了六期，主要内容包括：第一期：本会大力支持李光耀双语基金；与陈庆炎总统欢度农历新年；本会名誉董事、太平船务董事主席张允中专访；财政委员会副主席吴绍钧、董事吴中庸专访；2012年度财政预算案公布前意见调查；2012年经济展望论坛；第二期：本会组织代表团考察印度；张松声会长受委新一届官委议员；国会里的企业心声：张会长谈中小企业转型时面临的困境、人力资源、母语教育课题；工商业委员会主席刘泰山专访；上海代表处获得“本地企业与

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本会喉舌刊物《华商》以中英双语、双月刊形式发行，肩负报道本会活动的重任，同时也关注我国、区域及全球经济局势发展。

世界华商网络内的公司资料近 14万个，涵盖上市公司、大型私人机构，以及中小企业。网站中收录大量的中国公司资料，对广大用户，尤其是有意放眼中国市场的人士裨益甚多。本会于1991年创办的“世界华商大会”的历史与资料也刊载于世界华商网络中。

协会发展计划”支持；春到河畔华商之夜；第三期：本会组织代表团考察中国辽宁、吉林；商团与陈川仁政务部长对话会；研究与出版委员会副主席何乃全、董事梁善权专访；林三顺秘书长荣休，谭宝先生接任；本会上海举办“新中商务论坛”；本会与南洋理工大学签署合作协议；第四期：第十四届中小型企业大会、第十五届资信商业大会；商团与林勋强部长对话会；商团与会员事务委员会副主席白毅柏、董事林惠璋专访；张会长“第五届中国通识研讨会” 演讲；本会与台湾中国生产力中心联办“企业高层集训营”；第五期：本会组织代表团考察缅甸，以及成都、天津；国会里的企业心声：张会长谈外国人力雇佣修正法案、消费税修正法案；第六届名人讲座系列；“人民币国际化发展与实用案例”讲座；本会与马来商会、印度商会联办交流会；第六期：国会里的企业心声：张会长提出休会动议，反映中小企业心声、张会长谈个人资料保护法令；商团与傅海燕部长对话会；第57届董事会三个阶段选举结果；本会以实质行动助企业提高生产力与创新能力；中新广

州知识城投资合作说明会；

网站发展研究与出版部负责维护与开发本会的三个主要网站，包括本会网站(www.sccci.org.sg)、世界华商网络 (www.wcbn.com.sg)，以及企业通中文网站(www.sccci.org.sg/enterpriseone)。

本会网站(www.sccci.org.sg) 本会网站上刊登了本会及与商业合作伙伴联办各项活动资讯。用户可通过本会网站下载研讨会文字材料、演讲稿件、新闻稿、报名参加各项活动，以及链接到其他实用网站。今年，本会提升了网站管理系统功能，从而精简相关部门在处理活动报名、网上付款交易时的工作流程，提高了秘书处的工作效率。

世界华商网络 (www.wcbn.com.sg) 世界华商网络汇集了遍及世界各地的华人企业，是本会耕耘多年的成果。作为一项增值服务，本会与各个企业相互协调，在网站中列出了企业总部与海外分公司、子公司的信息。

企业通 (www.sccci.org.sg/enterpriseone) 标新局与本会合作开发“企业通”中文网站，旨在协助本地中小企业迅速了解和把握商务资讯，扩大公司业务。本会负责翻译英文版EnterpriseOne网站内容，并维持华文网站的日常管理与维护。企业通提供一站式的服务，汇集不同政府部门提供的多种援助计划，以及在我国经商不可或缺的重要资讯。为了协助本地企业提高生产力、加强竞争力，政府推出一系列新计划，并加强现有配套，进而带动网站浏览率攀升。“企业通”网站是一个让华文教育背景商界人士了解政府援助配套的有效平台。

讲座、对话会和其他活动 “财政预算案摘要”讲座为了让会员商家更加了解2012年度财政预算案内容，本会与普华古柏会计师事务所于3月8日联办“财政预算案摘要”英语讲座。普华古柏合伙人李柯龙、税务经理林伟祥向出席活动的73名企业代表重点介绍新出台的多项措施，包括：加强后的生产力及创新优惠计划、特别就业补贴计划、调高年长员工的公积金缴交率、中小企业现金补贴计

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陈庆珠大使受到总商会张松声会长（左一）、研究与出版委员会萧作鸣主席（右）和资讯与研究出版部高级主管胡爱兰（左二）的热情接待。

装修同业商联会在会后感激本会张松声会长在国会上呼吁当局放宽“ 工地噪音管制条例”，也感谢本会商团与会员事物委员会蔡成宗主席在对话会上为业者陈情。

第六届名人讲座 10月19日，巡回大使陈庆珠在本会举办的“第六届名人讲座”上，以“从华盛顿看亚细安与新加坡”为题，向出席讲座的200名商界代表、外交使节、学者、政府官员分享她对美国与我国、美国与亚细安之间外交、经贸合作交流的真知灼见。首先，陈庆珠大使认同本会在促进我国工商贸发展与繁荣方面所作出的贡献，并举例说明我国企业家敢于进军非传统海外市场的创业精神。

划、装修与翻新扣税计划等。

商团与陆路交通管理局对话会 4月9日国会复会，张松声会长以官委议员的身份向交通部长吕德耀提出，希望交通部能够考虑让私人巴士公司利用其现有的巴士和巴士司机，协助两家公共巴士公司应付车队不足的问题。吕部长要求本会向陆路交通管理局（陆交局）提呈建议书，并通过对话会共商援助方案。 6月6日，本会协助商团会员新加坡学校私人巴士车主公会和陆交局高层举行对话会，共有17人出席。

泰国中华总商会到访 6月14日，泰国中华总商会新任主席刘锦庭率领五人代表团到访本会。这是刘主席自1月20日正式接任泰总主席一职以来，首次到访本会。此行不仅加强与本会的联系，也履行第三任

世界华商大会秘书处的职责。张松声会长一行人在会议之后宴请泰总刘锦庭主席等人。

商团与国家环境局对话会 5月2日，本会在嘉庚堂举办“商团会员与人力部兼国家发展部陈川仁政务部长对话会”。对话会的其中一项议题是：建议政府放宽“工地噪音管制条例”，允许建筑业者、装修业者在星期天、公共假期进行低噪音工程，以便提高建筑业的生产力。 7月9日国会复会，官委议员、本会张松声会长向环境及水源部维文部长提问上述课题，反映建筑业者心声。之后，本部门负责与国家环境局跟进，安排本会属下两家商团会员新加坡建筑商公会、新加坡装修同业商联会，与环境局高层于8月2日展开对话会，共有16人出席。

陈庆珠大使认为，亚细安及新加坡在美国眼中应排在中上位置。陈大使通过贸易数据，说明了亚细安、新加坡与美国之间的密切关系。2011 年，美国第15大贸易伙伴国。新美两国除了贸易与军事，也在教育、医药、新科技及文化等领域不断加深合作。第六届名人讲座由本会和宝马联合呈现。

“成功品牌－企业盈利增长的推动力”讲座今年5月至8月，本会与南大南洋科技创业中心联合展开《提高生产力与创新能力调查》。调查发现，本地中小企业对于生产力的理解，仍停留在如何通过技术创新提高生产效率，忽略了提升无形资产价值的重要性。有鉴于此，本会扩展与南大南洋科技创业中心的合作范围，联办“成功品牌 -- 企业盈利增长的推动力” 专题讲座，展开实质行动，协助中小企业提升品牌与创新实力。 11月19日，国际品牌专家、南大

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本会及南大邀请国际品牌专家陈富国博士（中）分享成功品牌如何推动企业盈利增长。本会研究与出版委员会何乃全副主席（右一）代表主办机构颁赠纪念品给陈富国博士，左一为南大南洋科技创业中心主任许丁宦副教授。

客座教授陈富国博士在南大纬壹校区，向出席讲座的120名企业家、公司代表们分享成功品牌如何激发创新、加强客户体验、带动盈利增长。本会企业发展与服务中心也在现场介绍相关政府津贴计划，并在会后提供免费的一对一咨询服务。

十一月份董事交流会 11月30日，委员会举办十一月份董事交流会，邀请到本会商团会员，新加坡技术分析师协会王涛会长主讲“第三轮量化宽松政策QE3后的世界金融市场展望”，来分享他对美元、商品期货（如黄金、原油）、美国、中国、新加坡股票市场走势的看法。

其他资料室本会资料室汇集各类参考文献、商业指南、本地商团年刊与特刊，以及亚细安、东亚、南亚、欧盟国家、东欧、北美、南美、澳洲以及非洲的贸易与投资刊物。本会资料室珍藏了许多独家刊物。珍贵的中国市场资料包括了各省各地政府出版的投资指南、投资项目说明书和经济开发区指南，其中包括新加坡商人较不熟悉城镇的资料。

贸易网络服务贸易网络服务是全国性的电子贸易文件处理系统，可以迅速处理贸易文件。本会是新加坡关税局授权的贸易网络服务中心之一，为贸易公司签发进出口准证。本会会员可以优惠价格使用这项服务。2012年，本会共处理859份报关文件。

专业翻译服务过去一年，翻译服务的需求日渐上升，范围包括众多政府部门、上市机构、跨国公司、中小企业，并获得不错回响。本会所完成的翻译项目包括：公司网站、海外投资计划书、合约、证书，以及公司宣传手册。翻译后的简体中文译本，主要用于中国合作项目，以及作为呈交给中国当局的证明文件。

32 外事委员会 External Relations Committee

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

外事委员会中国驻新加坡大使馆经商处李铭林公参饯行晚宴中国驻新加坡大使馆经商处李铭林公参于2012年1月调离新加坡。本会于1月5日特设饯行晚宴以感谢李公参对总商会的大力支持，邀请董事会成员一起参与。出席晚宴的董事会成员包括张松声会长、蔡其生副会长、陈精毅副会长、商团与会员事务委员会蔡成宗主席、国际事务委员会黄山忠主席、文教与社会事务委员会吴学光主席、总务委员会曾福庆副主席、财政委员会吴绍均副主席、商团与会员事务委员会白毅柏副主席、国际事务委员会柯建强副主席、李国基董事、郑谦木董事、郭素雯董事、郭文龙董事、吴令声董事、林炳坤董事、傅国华董事、梁善权董事、唐裕名誉董事、刘特静名誉董事、陈孟皋名誉董事、林清荣名誉董事、前董事刘禧旦先生及秘书处职员。张会长在晚宴上感谢李公参多年来对本会的支持，以及为宣传世界华商大会所作的努力，并希望李公参担任新的职务后，继续推动新中两国商界的合作。李公参在致感谢词时表示，总商会在国内外声誉卓著，组织能力强，在推动新中两国经贸往来和友好关系方面作出了巨大的努力，倍受各界赞赏。李公参真诚地感谢总商会的会长、董事、秘书处职员过去多年来对他和中国驻新加坡大使馆经商处工作的支持。

新山中华工商总会 “2012新春联欢晚宴” 新山中华总商会于2月6日举办新春联欢晚宴，邀请本会代表参加联欢晚宴，促进两会友谊。本会商团与会员事务委员会邬顺山副主席及罗大民董事代表本会出席晚宴。此活动于新山南方学院智雅大礼堂举办，马来西亚柔佛州务大臣拿督哈芝阿都干尼是晚宴主宾。

印度尼西亚中华总商会理监事就职典礼印度尼西亚中华总商会于2月15日举办理监事就职典礼，邀请本会代表及印尼政府官员、世界华人组织及印尼社团代表欢聚雅加达，共襄盛举。本会财政委员会陈怀林主席代表本会参加此活动。

与新加坡驻华大使罗家良午餐会议 2012年1月25日，新加坡政府委派外交部副常任秘书罗家良为新加坡驻华特命全权大使。本会张松声会长在罗大使离开新加坡之前安排午餐会议，出席董事及秘书处职员包括蔡其生副会长、陈精毅副会长、总务委员会柯毓麟主席、国际事务委员会黄山忠主席、工商业委员会刘泰山主席、林三顺秘书长和胡爱兰高级主管。会议主要探讨本会如何配合政府的外交策略，协助商家开发中国市场。张会长也借此机会感谢罗大使在本会筹备第十一届世界华商大会时给予大力的指导和帮助。

西澳新加坡中华总商会拜访本会 3月16日，新成立的西澳新加坡中华总商会（Singapore Chamber of Commerce Western Australia）拜访本会。本委员会陈金城副主席、林三顺秘书长、谭宝副秘书长、胡爱兰高级主管及何美仪高级执行员与该会Anthony Quahe会长、Eugene Lim高级副会长及Joachim Tan财政会面。林秘书长首先介绍本会组织结构及会员网络，并建议新加坡西澳中华总商会成为本会会员。Quahe会长介绍该会的成立经过时说此商会于6月正式成立，并获得澳大利亚政府支持。该商会希望能够与本会合作，帮助本地与澳大利亚企业拓展业务。林秘书长提议本会与新加坡西澳中华总商会合作组代表团到西奥进行以物流、建筑与餐饮业为主的考察。

与印尼驻新加坡大使进行午餐会议 4月3日，本会和印尼驻新加坡大使Andri Hadi阁下、Arianto Suroyo一等秘书(经济)及印尼投资促进中心(IIPC)主席Hari Santoso在君悦酒店举行午餐会议。张松声会长、蔡其生副会长、外事委员会邓健辉主席、国际事务委员会黄山忠主席、工商业委员会刘泰山主席、国际事务委员会柯建强副主席、工商业委员会陈睦发副主席、工商业委员会李思亮副主席、秘书处谭宝副秘书长、刘桂萍高级主管及胡爱兰高级主管代表本会出席午餐会议。张会长首先欢迎Andri Hadi阁下担任印尼驻新加坡大使。他指出印尼是新加坡的重要贸易和投资伙伴，希望本会与印尼驻新加坡大使馆保持密切的联系，探讨深化合作的可行性。Andri Hadi阁下介绍了印尼的经济优势和概况，并希望今后可以跟本会保持密切的合作关系。他表示印尼大使馆很乐意协助本会组团去印尼，协助本地商家和中小企业寻找更多商机。Andri Hadi阁下建议除了淡岛，本会可以考虑在巴厘巴板、加里曼丹及泗水等进行投资和探讨制造业的商机。

台北驻新加坡代表处礼貌拜访 5月25日，台北驻新加坡代表处谢发达代表、何裕良顾问、唐永兴秘书及郑金兰秘书拜访本会。本会张松声会长、蔡其生副会长、陈精毅副会长、国际事务委员会黄山忠主席、外事委员会陈金城副主席与秘书处职员接见谢代表。张会长代表本会欢迎新上任的谢代表到北驻新加坡代表处及希望本会与代表处能继续合作,促进新加坡及台湾的贸易发展。张会长表示,今年我国的预算案着重于提升生产力及减低本地企业对外籍劳工的依赖。他觉得台湾在这方面有很好的成绩，本地企业家应该向台湾学习。张会长希望本会能通过代表处与台湾合作培训本地企业，尤其是餐饮业及零售业提升生产力。谢代表觉得新加坡是重要的市场，台湾有必要与新加坡合作。谢代表谈到台湾目前经济及政治情况时表示经济部有计划协助台湾企业拓展业务至亚洲其他地区，他们希望能够参与本会举办的商业考察。

33 新加坡中华总商会2012常年报告书

外事委员会 External Relations Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

(左起)新加坡复员技训企业管理局总裁张子芳、本会张松声会长、马来商会会长Abdul Rohim Sarip及印度商会会长Rangarajan Narayanamohan出席马来商会、印度商会及新加坡中华总商会交流会。

吉隆坡暨雪兰莪中华总商会108周年庆典为庆祝吉隆坡暨雪兰莪中华总商会108周年庆典，该会于 6月19日至6月21日举办一系列庆典活动，其中包括高尔夫球联谊活动、迎宾宴、108周年会庆晚宴、会后旅游活动。本会名誉董事刘荫稳博士代表本会出席活动。

贸易往来，尤其是在稻米、电子产品及汽车零件行业。陈副主席解释本会董事会结构，也请谭秘书长介绍本会的历史及会员网络。陈副主席提到新加坡公司也能到泰国探寻石油、天然气和旅游业领域的商机，并在会议结束前表示希望与泰国驻新加坡大使馆联办活动，进一步促进与大使馆的合作关系。

董事交流会 6月29日，本委员会邀请新加坡国际企业发展局的东南亚市司长陈纯金先生和董事们分享缅甸市场的投资与经商环境。本会在9月组织商业考察团到缅甸。陈署长的分析有助于本会董事在启程前，率先掌握缅甸的投资氛围和了解当地有发展潜力的行业。

与马来商会、印度商会联办交流会 10月5日，本会与马来商会及印度商会联办第二届交流会，邀请各商会会员参加此活动。交流会反应热烈，印度总商会、马来商会及本会共有150位出席活动，本会代表有40 名，包括张松声会长、蔡其生副会长、总务委员会柯毓麟主席、工商业委员会刘泰山主席、商团与会员事务委员会白毅柏副主席、高泉庆董事、郭素雯董事、吴令声董事、陈俊文董事、傅国华董事及梁善权董事等。

泰国驻新加坡大使馆官员拜访本会为促进新加坡与泰国的贸易往来，泰国驻新加坡大使馆 Phasporn Sangasubana公使于9月7日拜访本会。本委员会陈金城副主席、谭宝秘书长、胡爱兰高级主管及何美仪高级执行员代表本会，接待Phasporn公使。公使表示,泰国驻新加坡大使馆希望促进新加坡和泰国的

交流会前，马来商会邀请本会董事参观于今年9月重新开幕的马来传统文化馆。交流会于傍晚7时30分开始，由马来商会Abdul Rohim Sarip会长致词，欢迎与会者出席交流会。Sarip 会长致词时介绍马来传统文化馆的历史。他表示今年的新加坡经济下调，希望企业能够振作，把业务拓展至国外。Sarip

34 外事委员会 External Relations Committee

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

会长也希望与印度商会及本会合作，主办更多交流会及商业考察团。交流会除了传统马来舞蹈表演，也邀请新加坡复员技训企业管理局代表讲解有关黄丝带计划的项目。中国中央电视台纪录片《狮城启示录》拍摄今年 2月，前中国驻新加坡陈宝鎏大使到访本会，介绍由中国中央电视台记录片《狮城启示录》的制作计划，希望本会予以协助。该电视片总长十集，每集50分钟，内容涉及新加坡政治、经济、文化、社会发展等各个领域，并将于2013年上半年在中国中央电视台播出。 10月初，纪录片特派摄制组特邀张松声会长接受采访。本委员会也协助安排该摄制组拍摄本会召开董事会议时的场景、张会长出席本会举办的“新加坡中华总商会－中国银行：人民币国际化发展与实用案例”华语论坛及参加新加坡海事研究机构理事会会议的画面。

本会张松声会长接受《联合早报》专访，畅谈连任官委议员的新角色及总商会的新使命。

媒体事务 2012年，本委员会为提高本会和附属机构各类活动的曝光率及加强形象，继续与本地和海外媒体保持密切合作。本委员会为本会和附属机构所举办的主要活动提供媒体支援，邀请各大媒体前来采访报道。这些活动包括新春团拜会、第45届日本占领时期死难人民祭礼、中秋联欢晚会、国庆晚会；管理学院所开办的课程；1月主办的2012商业展望论坛、8月主办的第十四届中小型企业大会和第十五届资信商业大会及附属机构新加坡中华总商会企业发展与服务中心所主办的各大招商会和讲座。此外，本会所主导的各项调查、本会对政府所推出的援助计划和策略的反馈也广见各大媒体。

《联合早报》报道本会考察团访问印度

35 新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

商团与会员事务委员会 Trade Association & Membership Affairs Committee

商团与会员事务委员会

总理公署部长兼环境及水源部第二部长及外交部第二部长傅海燕，受邀出席本会与商团会员进行对话，探讨工商业界关注的课题。

商团与会员项目商团会员与部长对话会 2012年，本会总共为本会商团会员举办3次和部长的对话会，最后一次对话会也向会员和媒体开放，让政府近距离聆听商界当前所面对的各项挑战，也让商界了解政府的大方向政策走向，充分发挥本会上情下达，下情上传的沟通桥梁角色。本会分别在5月2日、7月31日及11月9日邀请国家发展部兼人力部政务部长陈川仁、贸工部长林勋强、总理公署部长兼环境及水源部第二部长及外交部第二部长傅海燕到本会与商团会员们讨论数项课题，包括对国家发展部、人力部等政策提出企业界的看法与建议，行业面临的人力挑战及采取的策略、人力资源趋势及行业的中长期发展计划、外来人才政策及环境卫生课题等。

36 新加坡中华总商会2012常年报告书

商团与会员事务委员会 Trade Association & Membership Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

张松声会长（前排中）、青企网主席白毅柏（前排左七）带领义工们为小朋友们送暖。

会员之夜为加强本会属下各兴趣小组成员，包括青年企业家联系网、事业女性组、歌唱班、华语讲演会之间的联谊和协作，本会在1月2日举办“会员之夜”，让会员及各兴趣小组成员联谊交流，迎接新年。

商业交流会每月的最后一个星期三晚上，青企网成员不间断地举办交流会，加强彼此间的联系外，也与不同友会会员，如新加坡中国学者学生联合会、浙江校友会、中国商会青年组等交流。

• 阳光福利协会安老院 11月25日，青企网与新加坡中国学者学生联合会、浙江大学新加坡校友会和上海交通大学新加坡校友会的 220名义工，拜访阳光福利协会安老院的200多名老人。部分义工也带领方便外出的老人到国家博物馆参观。

张松声会长对各兴趣小组出钱出力拜师学艺，并义务精心筹划当晚的余兴节目表示赞许。

家庭与健康体育活动青联网举办了两项体育活动，包括高尔夫球初级班和麦里芝蓄水池吊桥远足活动。

以上两次公益活动得到总商会基金及国家融合基金拨款赞助。

8月份董事交流会 8月31日，Glass Point Construction Pte Ltd董事经理，本会董事吴令声，以《漫谈玻璃》为主题，和30名董事分享玻璃的历史、作用及行业的未来走向和愿景。

高尔夫球初级班的8堂课在7月7日至8月18日开班，教导基本高尔夫球技巧外，学员们也在最后一堂课进行实地训练。

专项小组

“WOW心火相传”公益活动

青年企业家联系网

• 晨曦儿童之家探访活动 7月22日，150名义工，包括裕廊初级学院和中国学者学生联合会的学生、浙江大学校友会的校友、本会会员和青年企业家等，到新加坡儿童协会晨曦儿童之家Sunbeam Place，为受虐及失却应有照顾和关爱的儿童粉刷居所，修饰花园。

经验分享 4月19日，MasterYourFinance.com 创办人、《海峡时报》畅销书榜首《你的学校没教过的理财知识》作者吴加万受邀与40人分享“创业财富与成功创业的秘诀”。 9月 26日，荣控股集团主席兼总裁符标雄和60名与会者在Earshot@The Arts House分享其创业经验。

远足活动则在2月12日举行，共32 位会员参与。

活动也是青年企业家、新移民等相互交流，融入本地社会及回馈社会的平台。8月27日，青企网举办答谢会感谢义工们，60名义工出席了答谢会。

新加坡杰出青年奖遴选委员会青企网白毅柏主席受邀担任国家青年理事会年度“新加坡杰出青年企业家”遴选委员会副主席。任期由 2011年12月1日起至2012年9月30日。第14期海外华裔青年企业家中国经济高级研修班四川省人民政府侨务办公室邀请本会推荐青年才俊，参加上述于5月24 日至6月2日假四川、北京举行的研修班。本会推荐了7位本会董事子女及世界华商大会义工组长参加，包括邬纯菱、蔡艾玲、吕建宏、刘国靖、孙子凌、钟思婉和钟思娜。第四届新加坡留学生体育节 6月19日至7月21日，新加坡中国学者学生联合会在青企网的支持下，主办上述活动，加强中国留学生之间友谊，并为体育爱好者提供展示才能的舞台。

37 新加坡中华总商会2012常年报告书

商团与会员事务委员会 Trade Association & Membership Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

3月20日，青企网组员在白毅柏主席（前排右二）的带领下，接待了中国全国青年联合会代表团。

接待中国全国青年联合会代表团 3月20日，青企网组员在白毅柏主席的带领下，接待了由中国全国青联副主席兼共青团中央委员会书记处书记卢雍政带领5人中国全国青联代表团，进一步加强新中两国青年的交流与合作。接待澳门中华总商会青年委员会及妇女委员会 6月6日，青企网接待了澳门中华总商会理事兼妇女委员会副主任黄玉诗及青年委员常务委员莫志豪，旨在加强彼此的联系。

事业女性组由郭素雯董事及杨碧辉董事负责领导的第56届事业女性组，以“德、智、群、美” 四个核心价值观为出发点，展开一系列活动，协助事业女性作全方位的发展。第56届事业女性组组委如下：顾问 : 主席 : 副主席 :

张齐娥，悦榕集团高级副总裁郭素雯，通环合伙公司执行合伙人杨碧辉，蓝凯雅公司董事

组员: “德”组汤丽珠，善达国际私人有限公司董事杨美力，惠普新加坡(销售)私人有限公司个人系统事业群总经理蔡美玲，新加坡媒体发展管理局国际关系经理蔡伟玲，和美控股私人有限公司商务顾问 “智”组傅梅芬，ICONZ-Webvisions Pte Ltd集团总裁林丽珠，海峡律师事务所董事翁诗惠，博听阁国际公共关系公司董事经理李素玲，艾思精密模具有限公司执行董事 “群”组李佩銮，保运企业(私人)有限公司投资董事邬纯菱，兀兰运输服务(私人)有限公司集团财务总监吴秀娟，Edenburn Consulting International董事经理 “美”组黄亦巧医生，TP Dental Surgeons Pte Ltd董事经理郭兆璋，友钰(新加坡)私人有限公司董事陈慧玲，美国国际友邦保险有限公司财务服务部门经理陈仪彬，卢卡斯影视新加坡分公司副总经理

38 商团与会员事务委员会 Trade Association & Membership Affairs Committee

三八国际妇女节庆祝活动“真善美”联谊会 3月10日，小组于文华大酒店宴会厅举办上述活动。活动首次以“德、智、群、美”为主题，邀请四位本地杰出女性，与出席的250人分享她们的处事智慧和管理经验。教育部及律政部高级政务次长沈颖是活动的特别嘉宾。张松声会长呼吁更多事业有成的女企业家加入本会，进一步壮大事业女性组阵容，一起为社会和经济的发展作出贡献。针对这个女性专属的节日，张会长认为，现代女性，在追求事业成功的同时，也不断探寻人生的意义，完善自我，回馈社会，关爱社群，充分展示出新女性在经济、社会、文化上的时代风采。他也呼吁男性给于女性更大的理解和支持。事业女性组主席郭素雯在会上隆重介绍新一届事业女性组的工作方针和组委。副主席杨碧辉则宣布“德”组接下来将参与黄丝带计划，协助前女囚犯重返社会，并呼吁在场的女性们支持这项活动。下午时段的论坛嘉宾是新加坡建屋局局长蔡君炫博士、 I B M 新加坡分公司董事经理洪月霞、新加坡网络电视 (Clicknetwork.tv)创办人兼创意总监陈翠玲、飞艺娱乐 (Fly Entertainment Pte Ltd)创办人洪爱玲。四位在不同领域表现卓越的女将，在家庭生活里也扮演好妻子、母亲、女儿及朋友的角色。她们在谈到处事智慧与管理经验时，都一致将功绩归为开明的管理作风和团队的合作精神。在分享如何实现事业有成梦想的历程中，家庭生活也是时间投资的重地。

年终聚会 11月29日举行的年终聚会在瑞银指挥大楼举行，小组邀请活跃会员及这两年来各项活动主讲嘉宾出席，藉此机会深化联系，也加强组员归属感。50名出席者以色彩鲜明夺目的旗袍赴会，增添节日色彩。

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

• 开展《植苗》试点计划小组集合本会会员与管理学院的力量，与新加坡复员技训企业管理局合作推行一项涵盖四大行动，包括：职训与就业、善后扶持服务、励志讲座系列、家庭参与活动的社会公益计划，短期目标为协助前妇女囚犯重返社会，最终的愿景，是扶持前妇女囚犯开创自己的事业，设立社会企业，自助助人。计划的宣传活动自8月15日起正式展开。会员们可以通过各种形式，包括励志演讲、赞助、给前女囚犯提供就业机会等加入计划。而SCORE每次挑选15至20名具有潜质的华裔女前囚犯参与“职训与就业”计划，管理学院为她们提供“卓越服务” ，以及“服务业英语”课程培训。小组也鼓励本会会员为受过培训的囚犯提供就业机会。6 个月后，参与计划的雇主将受邀为职员的职场表现作评估，SCORE和本会则根据雇主的反馈作跟进，检视计划的成效，进而改进培训计划。在SCORE的协调下，小组也发动女性会员义务性为受益者主办励志讲座和分享会。事业女性组计划每年为她们举办一次家庭参与活动，发动家人的力量，鼓励受益者加油。此公益活动获得本会基金拨款1万元，资助计划首轮受惠者的就业培训课程。

“智”组举办的活动以分享智慧、增长见闻，激发潜力，启发新思维和动力为宗旨的“智”组，举办了以下活动： • “推广本地的工作与生活双赢策略”论坛 2月17日，事业女性组与雇主联盟在喜来登大酒店联办上述论坛，近100名雇主和人力资源管理人员出席。

“德”组举办的活动以关爱社会、热心公益，为社会造福为宗旨的“德” 组，举办了以下活动：

雇主联盟主席，本会名誉董事兼事业女性组顾问张齐娥说：“我国雇主务必执行工作与生活双赢策略，作人力资源投资，否则，到了2030年，企业将会面对因人才流失，并导致企业成本大增，且让企业身处困境。”

• 与新加坡复员技训企业管理局交流茶会 2月23日，事业女性组邀请了内政部属下的新加坡复员技训企业管理局 (SCORE) 职员，向20名本会会员讲解雇主如何通过提供职位空缺，协助前囚犯重返社会。

• “投资金、银宝石之道”交流茶会 6月27日，小组在浮尔顿酒店邮政酒吧主办交流茶会，邀请瑞银执行董事Dominic Schnider和知名国际珠宝品牌Mouawad 董事经理Jean Nasr与25名出席者分享投资金银、宝石之道。

会员也从两位参与黄丝带计划的雇主，18 Chefs西餐馆老板Benny Se Teo 及新加坡鳄鱼 (1968) 私人有限公司人事执行员 Jane Lum的分享中，进一步认识企业聘请前囚犯，为他们搭建桥梁，帮助他们改变人生的可能性。根据记录，有30%属成功案例。

• “柠檬法”对你有什么影响 9月6日，小组邀请资深律师、事业女性组组委林丽珠，为约120名出席者讲解9月1日生效的“柠檬法”。问答时段则邀请了新加坡消费者协会法律部助理主管比莱及Courts Asia Pte Ltd总裁Terry O’Connor担任嘉宾。

39 新加坡中华总商会2012常年报告书

商团与会员事务委员会 Trade Association & Membership Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

出席事业女性组11月29日年终聚会的包括：（前排左起）商团与会员事务委员会白毅柏副主席、事业女性组杨碧辉副主席、张松声会长、事业女性组郭素雯主席和商团与会员事务委员会邬顺山副主席。（后排左起）事业女性组组委：吴秀娟、李佩銮、郭兆璋、林丽珠、李素玲、陈仪彬、邬纯菱和蔡伟玲。

“群”组举办的活动 “群”组和海内外妇女组织接轨，搭建人脉，也主办休闲活动，加强组员间的联系： • 与泰华妇女联合会代表团交流 3月14日，杨碧辉副主席带领组员接待上述28人代表团。双方将继续促进两国妇女团体的互动往来，增进事业女性们的人脉网络。 • 新加坡国际珠宝展下午茶派对 7月14日，20位会员应邀到滨海湾金沙展览厅，参加新加坡国际珠宝展主办的下午茶派对，观赏Konplott Singapore的时尚珠宝秀，也聆听主办单位为她们特别安排的美容及保健讲座，进一步联谊交流。 • 工作策划与安排 7月4日，组委们在顾问张齐娥住所聚餐交流，并商讨与确定下半年的工作策划与安排。 • 国庆前群众大会 7月20日，小组2名代表出席人民协会妇女组举办的上述活动，与新闻、通讯及

艺术部兼环境及水源部高级政务部长傅海燕、社会发展、青年及体育部政务部长哈莉玛进行对话，为如何改善政府现有的婚姻与生育计划配套，进一步为国人提供更好的福利提供反馈意见。 • 排舞班 3月28日至5月16日，6月20日至8月22 日，每逢星期三晚上，小组开办了两个系列，每系列共8堂课的排舞班。28名会员们在舞蹈老师李丽娟的指导下，学习正确的舞蹈技巧，并搭建人脉网络。 • “带个朋友”烹饪交流班 4月21日及8月25日，小组在Tott烹饪学院开办了两次美食交流班。通过烹饪示范和实习，近50名志同道合的会员朋友们一起下厨学艺，联谊交流。每位参与者也“带个朋友”出席，通过活动结识更多新朋友，扩大人脉。 “美”组举办的活动以讲求内外兼修、培养美好心灵、高雅气质，追求丽质人生的“美”组举办了以下的活动：

• 茶艺美学品味之旅 5月28日，25名会员朋友在“茶骨禅心”品茶交流。店主翁陈春锦为出席者讲解中国、台湾、日本等地的饮茶礼节、茶叶的种类等。

华语歌唱班 “时代金曲”及“中国民歌精曲”分别在星期二和星期六上课。课程分成4个系列、每系列10节课，每班人数近40人。 “春之声”演唱会 3月3日，时代金曲班的39名学员在嘉庚堂主办的“春之声”演唱会上，为250 名观众呈献好歌金曲，汇报一年的学习心得。 “清歌妙曲”演唱会 12月29日，民歌班的32位学员在嘉庚堂为呈献“清歌妙曲”学习汇报演唱会。为250名观众演绎动听歌曲。

40 新加坡中华总商会2012常年报告书

科技委员会 Technology Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

科技委员会

新闻通信艺术部部长雅国博士（左二）在张松声会长（左三）、科技委员会林明仁主席（右二）和新加坡资讯通信发展管理局戴荣利局长的陪同下，参观第十五届资信科技大会展示的最新资讯科技。

第十五届资信科技大会 8月24日，以“理念创新资讯通信科技”为主题的上述大会，鼓励本地企业通过资讯通信科技，促进经营理念创新，获得2500名商家的大力支持。

大会设立以下7场英语专题讲座、2场华语专题讲座，由不同领域的专家根据自身的专长，介绍全新的科技发展概况和最新的技术与服务，让出席者根据自身需求，直接找到适合的讲题，不仅节省时间，也提高效率：

以英语为媒介语的大会，邀请新闻通信艺术部部长雅国博士担任主宾。新加坡劳动力发展局、标新局、新加坡复员技训企业管理局、新加坡国内税务局、国际企业发展局、资讯通信发展管理局、全国职工总会就业与职能培训中心在展会上为出席者现场答疑。

• • • •

雅国部长在会上宣布，为鼓励更多中小企业利用先进的资讯通信科技提高生产力，资信综合资金辅助计划(iSPRINT)将提高津贴，从目前的50%增至70%；即日起，提升业务的企业在购买科技解决方案时，可获得的资助顶限也由1万元调高至 2万元。他也表示，互联网和社交媒体的广泛应用已经改变了消费者的购买习惯，增加了他们对产品的认识。对本地企业来说，这也就意味着必须更有效和高效率地运营，以留住老客户，吸引新顾客，这样才能保持竞争力。张松声会长在致辞时建议，企业可以充分利用本会中小企业资源中心提供的各种咨询和服务获得这方面的协助。中小企业资源中心自2008年成立以来，每年举办超过150个专项活动和企业咨询服务，受惠人次已经达到1万2千人。

• • • • •

Ideas • Innovation • Infocomm 5 Infocomm initiatives every SME must know Business ideas built upon a cloud Working smarter and taking a leap with innovation to improve productivity To “LIKE” or to “UNLIKE’ : the dilemma of social media Make your business smart What grant is suitable for my business? 以创新及科技强化企业生产力商业科技座谈会

全国职工总会就业与职能培训中心也分别举行两场职业辅导工作坊，主题为： • Tapping Social Media for Value Creation & Growth in Business • “Know How” to Implement Social Media For Business 受邀担任“全国通信奖” 评估委员会委员本会受新加坡资讯通信发展管理局和新加坡资讯科技联合会之邀，担任“全国通信奖”评估委员会委员，负责分析和筛选各机构提供的“最具创意运用的信息和通信技术：私人/公共/中小企业”奖项名单，科技委员会林明仁主席是本会的代表。

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科技委员会 Technology Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

两年一度的“全国通信奖”旨在发掘具有创新理念的企业领导人，推动创新精神。本会是此项活动的支持商会。

受邀担任中小企业资讯通信应用委员会委员本会受新加坡资讯通信发展管理局之邀，担任中小企业资讯通信应用委员会委员。科技委员会林明仁主席是本会的代表。此委员会成立的宗旨是提出建议、策略和措施，鼓励中小企业应用资讯通信科技，并推动公共服务部门与私人机构加强合作。

中小企业资信资源中心系列活动 “社交媒体准备程度评估” 英语座谈会因社交媒体应用方面的讲座受到广大会员商家欢迎，本中心于2月8日再次举办以上座谈会，协助会员商家和中小企业了解社交媒体策略，共30名会员商家出席。此系列讲座分别于3月15日、4月17日、7月4日举办。8月 24日举办的第十五届资信科技大会也设了此主题讲座，共300 人出席。

“你是否与社交媒体LinkedIn链接”英语电脑工作坊 2月 15日，本中心举办上述工作坊，教导如何使用 LinkedIn（社交媒体）进行商对商网络互动。社交媒体 LinkedIn是免费的网络平台，可让商家借其发展业务。

“商对商业务之社交媒体”英语工作坊 3月29日和6月28日，本中心举办上述工作坊，介绍如何借助成功、有效的社交媒体，拓展业务。

“中小企业自己操作的简易电子商务” 英语工作坊 4月18日、19日、7月25日与26日，本中心举办上述工作坊，让中小企业学习如何开展自己的电子商务平台。与会者也将了解网上经商的有效方法、创建自己的网上商店并以不同方式推广。

“Facebook与Twitter：全面达向客户的实用方法” 英语工作坊 5月23日和6月19日，本中心举办上述工作坊，协助商家认识如何有效地使用Facebook及Twitter开发和行销自身的产品与服务，建立品牌。

其他研讨会与讲座 “让会计更容易处理”英语研讨会 3月20日，本会中小企业资讯通信资源中心与金碟软件联办上述研讨会，旨在协助出席的30名会员商家认识会计领域的最新科技和消费税相关课题。

“了解微软Office2010的即时效率”英语工作坊 4月10日，本中心与微软公司联合举办上述工作坊，协助 50名会员商家了解如何更有效的使用微软Office2010，提高日常文件处理的工作效率。

5月31日，本中心再次举办此工作坊，共10名会员商家代表出席。

“认识资讯科技与生产力政府资助计划、合同准则，以及本会中小企业资信资源中心”英语工作坊 2月16日，本会中小企业资信资源中心举办上述工作坊，旨在协助会员商家和中小企业了解如何借助政府资助计划，提高业务生产力，以及如何利用资讯科技解决企业问题，同时提高会员商家对资讯科技合同准则的了解。此系列讲座分别于3月15日、4月16日、5月16日、10月23日、11月9日举办，共85人出席。

“零售业务的社交媒体”英语工作坊 3月28日和6月20日，本中心举办上述工作坊，协助从事零售业务中小企业认识如何借助成功有效的社交媒体开拓业务。

“打印的有效管理 - 如何让打印完好无缺”英语讲座 4月 12日，本会中小企业资讯通信资源中心与 Argentra2012联办上述讲座，协助20名商家了解如何借助资信通讯科技解决打印失败的难题。

“高科技，新动力，您企业拓展的一站式解决方案” 华语电脑工作坊 5月24日，本会中小企业资讯通信资源中心与新电信联办上述华语工作坊，向出席的12会员商家解释软件即服务解决方案如何协助中小企业提供生产力。

“以毫不费力的方式经营您的网络业务” 英语工作坊 6月14日，本会中小企业资讯通信资源中心与新电信联办上述工作坊，让出席的21位会员商家体验如何经营网上业务。

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新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

商家们在10月4日的“几分钟内建立自己的商务网站” 英语讲座上，学习如何善用网络平台进行商业展示等。

科技委员会林明仁主席（右一）主持12月4日的“新加坡个人资料保护框架” 英语讲座，资信通信发展管理局代表介绍新推行的个人资料保护法令。

“如何以SAP转变您的生意” 英语工作坊 7月3日，本会中小企业资讯通信资源中心与SAP和NEC联办上述工作坊，让出席的16名会员商家体验如何通过网络经营业务。

“保持客户的有效方法”英语讲座 10月18日，本会中小企业资信资源中心与SAP和蓝海系统 Blue Ocean Systems联办上述讲座，向40名商家说明如何通过客户关系管理系统更好地了解顾客需求，提供优质服务的重要性。

“转化客户数据成业务利润” 英语工作坊 7月5日，本会中小企业资讯通信资源中心与新电信联办上述工作坊，让12名会员商家体验如何经营客户数据，并以有效的方式与盈利性客户进行商谈。

绿化于可持续发展：中小型企业的新成功商业漠视座谈会 7月24日，本会与Singapore Compact联办上述座谈会，提高35位会员商家对绿化于可持续发展经营方式的认识。

“通过便携通信设备获得竞争优势“英语讲座 9月20日，本会中小企业资信资源中心与Fuji Xerox联办上述英语讲座，为25名出席者介绍中小企业如何应用资信科技提高公司的生产力和工作效率，如何提高整理数据的准确性，降低人工保存纸质文件的成本等课题。

“几分钟内建立自己的商务网站” 英语讲座 10月4日，本会中小企业资信资源中心与新电信合作上述讲座，向25名会员商家介绍如何善用网络平台进行商业展示，如何以最快的速度开设网站等。

“微软专题:预先了解视窗8操作系统”英语讲座 10月10日，本会中小企业资讯资源中心与微软公司联办上述讲座，向110名商家介绍微软最新推出的操作系统和办公软件和版权方面的常见问题。

“通过软件运营模式优化并简化人力资源管理过程”英语讲座 11月15日，本会中小企业资信资源中心与富士施乐,AG Net和Prevview联办上述讲座，为20名商家介绍如何通过软件应用模式减少人力资源管理过程中的常见失误，提高管理效率，做好核心资产与人力资源管理，降低公司整体经营成本。

“采用云技术提高税务与财务管理水平”英语讲座 11月20日，本会中小企业资信资源中心与金蝶、中小企业软件方案、NEC和Runnex联办上述讲座，向30名出席者介绍如何通过采用电脑软件系统减少手工记录账目的繁重工作，以云系统为基础的会计软件的安全保障问题。新加坡国内税务局的代表也现场讲解了自雇人士的报税条例，正确保存财务记录的重要性，政府税务回扣，以及自雇人士常见的报税错误等内容。

“新加坡个人资料保护框架”英语讲座 12月4日，本会中小企业资信资源中心与资信通信发展管理局联办上述讲座，向38名商家介绍新推行的“个人资料保护框架”的主要原则、范围、有关条例，以及生效后对私人机构收集个人资料用于商业用途的影响和“谢绝来电登记制度”。

43 新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

国际事务委员会 International Affairs Committee

国际事务委员会

由张松声会长（左五）带领的本会印度考察团，得到我国和印度政府的高度重视和支持。印度古吉拉特邦首席部长Narendra Modi（中）接见了本会代表团，并进行了深层的交流。

海外商务考察出访印度 2月26日至3月2日，国际事务委员会与工商业委员会联合组织代表团，由张松声会长率领40名商家代表考察印度的艾哈迈达巴德、普纳、孟买，与印度主要政府机构、当地工商界领袖和商会建立紧密联系，并促进和加强新加坡与印度的双边经贸关系。此活动得到新加坡国际企业发展局和印度工业联合会(CII)大力支持。 2月27日，代表团在艾哈迈达巴德与古吉拉特邦政府官员会面，并出席商业和投资机会说明会。张松声会长、蔡其生副会长、工商委员会刘泰山主席、商团与会员事务委员会邬顺山副主席、国际事务委员会柯建强副主席与工商委员会工商业委员会李思亮副主席以及商家代表共11位成员，拜访了古吉拉特邦首席部长Narendra Modi。当晚，在太平船务印度私人有限公司的安排下，张会长设宴款待代表团成员。

为了让团员与印度商家代表进一步交流，本会与印度工业联合会分别于2月28日在艾哈迈达巴德；2月29日在普纳；3 月2日在孟买安排三场交流会。 3月2日，本会13位代表包括张松声会长、工商委员会刘泰山主席、商团与会员事务委员会邬顺山副主席、国际事务委员会成员潘耀泉和杜侨南，以及工商委员会成员林永车，拜访了马哈拉施特拉邦首席部长Prithviraj Chavan，进一步探讨该邦的投资氛围。出访中国 4月22日至29日，张松声会长本率领89名会员商家出访沈阳、营口、大连、长春、吉林、长白山，进一步促进新加坡与辽宁省和吉林省的交流与合作，为本会会员商家争取更多商贸与投资机会。我国卫生部长颜金勇、国家发展部政务部长李奕贤、新加坡驻华大使罗家良大使、企发局中国司长林瑞光等也参与此行，并与辽宁省省长陈政高、吉林省委书记孙政才和王儒林省长会面。

44 国际事务委员会 International Affairs Committee

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

颜金勇部长（左四）到访大连长兴岛，出席新加坡太平船务和两家中资企业合资的绿色拆船建设项目的奠基仪式，和辽宁省政府副秘书长陈淑珍（右四）和本会张松声会长（右二）共同启动新中两国企业密切合作的重要时刻。

此行的主要目的为：(一) 与中国政府相关省市机构加强联系与合作，回应东三省沈阳等市赴新招商团的邀请；(二) 重点考察沈阳、营口、大连、长春、吉林等地区新兴产业园区的发展和前景；(三) 带领本地工商业者到以上地区探寻商机和潜在的合作领域。

参观马来西亚依斯干达工业区 6月28日，国际事务委员会和工商业委员会与马来西亚工业发展局合作，组织140人代表团考察马来西亚依斯干达工业区，旨在让本地商家充分了解快速发展的马来西亚依斯干达所蕴含的商机与人力资源的安排。

通过实地参观和考察，代表团亲身感受到自中国2003年做出振兴东北地区老工业基地的战略决策后，东北三省经历了巨大的发展与变化。代表团参观的中沈阳、营口、大连都是辽宁省的重要城市，尤其是是大连长兴岛是国家重点扶植发展区域，集世界级石油化工基地、船舶与海洋工程基地、临港装备制造基地于一体，促使团员们加强了对整个东北发展的认识，并从中看到了不少潜在的无限商机。

团员们听取了马来西亚投资发展局依斯干达区域发展局和柔佛相关机构的介绍，并沿途参观Kulai Jaya工业园、Nusa Cemerlang工业园、SP Setia工业园，以及努沙再也UEM。

此行让团员有机会实地视察了“中国-新加坡食品区工业园区”并聆听了吉林市经贸推介会，且与园区管委会负责人进行交流，了解到吉林省近年来对投资环境进一步优化，对特色资源产业、战略性新兴产业、服务业、旅游业大力扶持，目前已经成为海外投资的新热点。

出访缅甸 9月16日至21日，张松声会长率领32人商务考察团出访缅甸首都内比都及前首都仰光。考察团成员来自船务、仓储、物流、运输、印刷、石油与天然气、化工、建筑、重型机械、金属加工、珠宝、食品、塑料、服装、陶瓷、旅游等行业。 9月17日，缅甸工商业联合会在内比都举办新加坡－缅甸商务论坛。缅甸国家经济发展部、商务部、工业部、交通部、能源部和矿业部官员介绍缅甸的经济发展和投资机会，并举行一对一商务对接活动。考察团高层代表也拜访了国家

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8月1日，中国驻新加坡大使馆新任参赞刘红梅（左二）拜访本会高层，进一步加强与本会的联系。

经济发展部部长Kan Zaw和缅甸投资委员会主席U Soe Thein。

商业发展部刘桂萍高级主管和五位商家代表出席此活动。

9月18日，考察团到仰光拜访缅甸华商商会，并签署友好合作协议。

本会代表与200位分别来自中国、马来西亚、菲律宾、泰国、柬埔寨、印尼等国家的海外嘉宾，以及400位韩国当地商家进行交流，并拜访韩国生产力中心、韩国工商总会。韩国生产力中心同意与本会合作，为商家提供生产力培训，推广其“韩国生产系统 KPS”和实施方案。

厦门市人民政府代表团到访 4月10日，厦门市人民政府侨务办公室苏育群副主任率代表团到访，旨在加强双方的商业联系，并推广9月8 日至11日在厦门举办的“第十六届中国国际投资贸易洽谈会”。

外宾到访

工商业委员会刘泰山主席向代表团介绍了本会概况，并表示希望与中国企业家共同合作拓展国际业务。

台湾全国工业总会代表团到访 3月 12日，台湾全国工业总会 13 人代表团，在常务理事陈进财的带领下，到访本会，加强双方的合作与联系，探讨台商如何与本地商人合作，共同开拓东南亚及世界其他新兴市场。

阿根廷政府代表团到访 4月 18日，阿根廷拉里奥哈省长 Esquire Luis Beder Herrera率领高层政府代表团，包括政府官员，拉里奥哈、圣胡安、卡塔马卡和门多萨省的20家公司代表到访，推介当地的贸易商机。张松声会长和本会高层等人接待了此代表团。

9月 19日，考察团探讨 Pun Hlaing Golf Housing Estate 与 Star City Development的商机后，与缅甸工商业联合会签署双向合作协议，共同推动新缅商贸往来，并和该会60位商家代表进行交流。 9月 20日，考察团拜访国际贸易促进中心，并与70位缅甸商家进行交流。考察团高层也专程拜访仰光首席部长U Myint Swe。

出席韩国与亚洲华商商业配对洽谈会大韩贸易投资振兴公社邀请本会出席11月19日至23日在韩国首尔及釜山举办上述洽谈会，通过“一对一” 的洽谈模式加强本地与韩国商界的联系，促进双方的合作。本会秘书处工

张松声会长表示，本会希望未来有机会与台商共同合作，拓展国际业务。

46 国际事务委员会 International Affairs Committee

越南工商商会代表团到访 6月22日，越南工商商会副局长Nguyen Hong Ha等人到访本会。除了介绍越南工商商会的活动，也邀请本会组织商团到越南，促进两国的贸易关系。

土耳其工商会代表团到访 7月11日，土耳其工商业协会代表团到访，推介当地商贸投资机会，以及10月份举办的第十四届的国际博览会和第十六届的国际商业论坛大会。

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

率领8人商务考察团到访，加强两地之间的联系和推介达沃市的投资机会。

宴请中国四川省人民政府代表团 12月4日，蔡其生副会长和本会高层宴请由中国四川省甘霖副省长率领的15人代表团。席间双方进行了对话，并加强沟通，深化未来的合作。

专题讲座与签署谅解备忘录中国驻新加坡大使馆新任参赞兼总领事到访 8月1日，中国驻新加坡大使馆新任参赞兼总领事刘红梅率领4人代表团到访。张松声会长等人代表本会接待。刘红梅参赞赞扬本会对世界华商的影响力重大，保护新加坡商家的利益，也积极促进世界各地华商的经贸往来与合作，她希望中国大使馆和本会的合作关系越来越密切，并跨越经贸合作领域，延伸到文化、社会等领域。张松声会长强调，本会希望能协助新加坡企业到中国发展，也帮助中国企业“走出去”，到新加坡投资或利用新加坡作为窗户，拓展海外国际市场。黄山忠主席则表示，新加坡企业相对来说比较熟悉澳大利亚市场，中国企业可以考虑与新加坡企业合作，共同开拓澳大利亚的庞大市场。

与中国连云港市领导会面 8月21日，张松声会长应连云港市委书记李强的邀请，连同 5名本会代表在香格里拉峡谷翼厅，与李书记所率领的9人代表团交流。李强书记表示，连云港市希望能与本会探讨和建立合作伙伴关系，共同发展连云港港口物流项目及相关服务业。双方也就未来的合作领域交换了意见和看法。

吉林市人民政府代表团 9月24日，吉林市市长赵静波率领6人政府代表团莅访。张松声会长等高层代表出席接待。赵市长介绍中新吉林食品区的建设进展，并推介园区内其他可合作的领域，包括服务和工业领域。张松声会长表示，本会可以和吉林市外事办沟通，以期达成双方合作协议；本会也可考虑组团，与其他东南亚商家考察加工园。

菲律宾达沃市商务考察团 10月12日，菲律宾达沃市代城市管理官Atty. Zuleika T. Lopez

“开拓印度市场”研讨会 1月17日，本会、新加坡国际企业发展局和印度工业联合会联办上述英语研讨会，协助会员商家开拓印度市场，把握商机，同时进一步促进新印两国的经贸联系，同时宣传本会组织2 月份的印度商务考察之行。主讲嘉宾及课题包括： “印度经商总体介绍与新加坡企业如何拓展印度业务”，主讲人是国际企业发展局南亚组署长 Ryan Ang；“新加坡企业如何在综合性经济合作协定与亚细安－印度自由贸易协定下受益”，主讲人是国际企业发展局自由贸易协议与代表处经理Adeline Chern；“印度创业法律合规”，主讲人是Wadia Ghandy & Co合伙人Tanvish Bhatt 与Nicole Shroff；“外国直接投资与税收”，主讲人是BMR咨询主管Sumeet Hemkar。共有30名会员商家出席。

与国际企业发展局中国司洽谈合作 1月20日，蔡其生副会长率领12名本会代表与新加坡国际企业发展局中国署官员在企发局举行午餐会议，旨在加强本会与企发局的紧密合作与战略伙伴关系，让企发局中国署官员了解本会企业与发展服务中心上海代表处的业务与运作，并希望在新的一年里，加强彼此间的互动，开展更多招商活动，促进新加坡企业在中国的投资与发展。蔡其生副会长代表本会感谢企发局对本会活动的鼎力支持。企发局尤善钡副局长则充分肯定本会企业与发展服务中心上海代表处的作用，并希望本会继续积极地与政府配合。他也建议本会可以考虑进一步在中国其他地区拓展业务，扩大新加坡企业在中国的影响。

“精彩古吉拉斯邦首脑会议2013”说明会 7月2日，印度古吉拉斯邦政府代表到新加坡推广2013年1月份，由他们和印度工业联合会主办的上述活动，并推介该邦的投资潜能。在首脑会议到来之前，主办机构在全国各地举办一系列的宣传活动，本会是支持机构之一。

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左起：张松声会长、南非驻新加坡大使馆最高专员S S Ripinga和总务委员会曾福庆副主席分享南非的投资氛围。

在新加坡的宣传活动包括了座谈会与商业配对。张松声会长受邀与本地商家分享对古吉拉斯邦的投资经验。

董事交流会：“到南非经商”英语讲座 7月27日，南非驻新加坡大使馆参赞Andre van Straten以及南非驻新加坡大使馆最高专员S S Ripinga分享在南非经商的课题。

与新中政府重点开发项目签署合作备忘录为配合李显龙总理的访华行程，新加坡国际企业发展局于9月2日至5日组团赴成都市和天津市进行商务考察。张松声会长连同本会8名董事应邀参加此考察团。访问期间，张会长代表本会同新加坡—四川投资控股私

人有限公司、中新天津生态城投资开发有限公司签署了合作备忘录，以协助本地中小企业，在两国合作重点开发项目中，更容易找到商机和开拓海外市场。

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新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

工商业委员会

张思乐政务部长（左二）在本会张松声会长（左一）、工商业委员会主席刘泰山（右一）、工商业发展部高级主管刘桂萍（右二）等人的陪同下，参观第十四届中小型大会的大型展览，了解最新产品和服务如何协助中小企业长期发展。

第十四届中小型企业大会 8月23日，以“运筹帷幄规划未来”为主题的第十四届中小型企业大会吸引2100人出席。今年是本会第一次把中小型企业大会和资信科技大会安排在前后两天举行，节省人力资源和成本，也提升工作效率，体现本会响应政府提高生产力的号召。以华语为媒介语的大会，邀请贸工部政务部长张思乐担任主宾。新加坡劳动力发展局、标新局、新加坡复员技训企业管理局、新加坡国内税务局、国际企业发展局、资讯通信发展管理局、全国职工总会就业与职能培训中心和台湾中国生产力中心，以“提高生产力为企业增值”为主题，在会场外提供一站式咨询服务。张松声会长在致辞时宣布了本会和南洋理工大学合作展开的调查的四个重要发现，为总商会今后协助企业发展提供了有效的参考。大部分受访企业认同创新是提高生产力的有效方式，但真正能做到的不超过一半。78%受访企业认同培训员工的重要

性，能提高员工整体工作技能的课程最受企业欢迎。60%的受访企业已经或者正在准备转型。没有做好转型准备的企业，最大的问题是人手不足、无法兼顾现有业务，或者缺乏重组转型的资金。受访企业认同政府援助计划对公司的经营管理提供了有效帮助。最受企业欢迎的是政府援助计划是培训津贴计划和生产力及创新优惠计划。78%的受访公司指出，申请文件繁琐是他们申请计划时碰到最大的挑战。贸工部张思乐政务部长在致词中表示，政府部门已经开始对中小企业援助计划展开检讨工作，包括确保政府推出的援助计划浅而易懂，简化申请手续、增加对微型和小型企业的宣传，协助中小企业加强其创新和打造品牌的能力，突破国界走入海外市场。他也宣布，9月开始，中小企业可通过网络申请“创新与能力赠券”。政务部长也强调工商界、中小企业和政府紧密合作的重要性，希望本会和企业及时反映经商面对的挑战，政府根据需求推出的计划才能更真实、更有效、更有影响力。

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工商业委员会 Commerce & Industry Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

5月7日，本会钟声坚副会长的带领了13名本地企业业者，考察民丹工业区的基础建设。

大会分设两个专题讨论： • 迈向成功之路主席；新加坡中华总商会副会长、德华工业控股有限公司主席兼董事经理蔡其生主讲嘉宾：中国生产力中心企划训练部协理林锡金 PT. Panarub Industry主席黎载康华伦工程私人有限公司董事经理钟胜强 • 处在十字路口：突破思维主席： Success Horizon Consultancy首席顾问施宏洲主讲嘉宾：大华食品工业私人有限公司董事经理白毅柏北京瑞图科技发展有限公司副总裁戴广峰凯密林克科技集团私人有限公司创始人兼董事经理武冬青此外，普华古柏咨询事务所有限合伙企业税务合伙人李柯龙以“通过强化的资助计划协助企业提升与发展”为题，和与会者分享其真知灼见。中小型企业大会的赞助机构包括：中国银行、 Loyal Reliance、A.S.LOUKEN、美国运通公司、ANZ银行、星展银行、DHL、丰隆金融、华侨银行、星金融发展有限公司和大华银行。

本会张松声会长（中）和台湾中国生产力中心许胜雄董事长签署合作框架协议，总商会蔡其生副会长（右）等作见证。

海外交流与合作考察民丹工业区 5月7日，本会与胜科园区管理私人有限公司联合组织以上考察活动，在钟声坚副会长的带领下，协助13名本地企业业者探索当地的商机，推展制造业务。

与台湾中国生产力中心签署合作框架协议 7月12日，本会与台湾中国生产力中心签署合作框架协议，充分发挥双方各自的优势，通过培训与交流，搭建新加坡企业与台湾企业互动平台和桥梁。本会张松声会长和中国生产力中心许胜雄董事长表示，希望通过两家机构的合作，共同推动两地企业间的互动往来，以创新思维和创新模式协助企业提高生产力。本会与该中心在培训与研讨会、咨询服务、产品创新与开发和资讯共享等领域合作。

高层管理人员台湾集训营 7月29日至8月3日，本会组织高层管理人员到台湾参加以“创新思维与方法－企业如何提高生产力”为主题的集训营。这是本会与台湾中国生产力中心签署合作框架协议后进行的第一个项目。集训营得到标新局的大力支持，为来自工程机械、物流、餐饮服务、食品加工、进出口贸易、高科技、培训等领域的学员提供70%的费用资助。

50 工商业委员会 Commerce & Industry Committee

政府部门对话会与陆路交通管理局对话新山中华工商总会于4月12日来信，告知柔佛罗哩同业公会于4月20日与新加坡陆交局，就大马罗哩超载被陆交局严厉取缔事件进行对话会。新山中华工商总会邀请本会参与对话会，以了解具体情况。工商业委员会刘泰山主席等人代表本会，与该公会一同出席对话会。陆交局表示会研究柔佛罗哩同业公会的建议并给予回复。

与裕廊集团对话 10月17日，本会68名从事工业生产的会员商家代表在陈精毅副会长的带领下，出席了与裕廊集团高层，包括裕廊集团总裁曼诺哈 • 基雅塔尼等人的对话会。双方交流的课题包括：工厂及土地租赁价格、土地缺乏、租赁期限及更新，以及裕廊岛地下储油库等。

专题研讨会／讲座 “新加坡中小企业面面观: 主要发展及挑战”研讨会 1月6日，本会与DP资讯集团联办上述研讨会，和53名与会者分享中小企业过去十年在财务管理、主要策略、面临挑战、总体发展，以及海外扩张方面取得的成绩。以及如何降低信贷风险，提高现金流，保持市场竞争力等课题。商业展望英语论坛 1月13日，本会与《商业时报》联办第十届商业展望英语论坛，以“2012年在经济震荡中寻找契机”为题，邀请专家向 350名出席者讲解2012年经济发展态势。瑞士银行财富管理中心的新加坡首席投资策略家郑汪清指出，美国市场经济疲软，而欧元区也面临经济的问题，亚洲国家因而也收紧信贷政策。戴德梁行私人有限公司亚太地区研究部主管Chua Chor Hoon 以“亚太市场回顾与展望”为题发表演讲时指出，尽管商用建筑市场因全球经济的不确定性开始出现衰退现象，但中国的商用建筑市场继续红火。

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

SIAS研究有限公司行政总陈一帆谈建议投资者少做贸易，多做投资。在做投资决策时，可谨慎选择有巨大价值，却以低价出售的公司。问答时段的主持是《商业时报》副主编Vikram Khanna。

商业展望华语论坛 1月14日，本会举办“第十届商业展望华语论坛”，吸引了450人向专家取经。新加坡国立大学李光耀公共政策学院教授陈抗博士指出，2012年经济增长会放缓，但美国经济不会面临第二次衰退，欧洲债务危机也不会见底。中国经济因为政府的援助，将不会受到大的负面影响，但经济增长速度也会放缓。瑞士银行财富管理研究部亚太区主管兼亚太区首席投资策略师浦永，尽管我国国内生产总值略降，东亚地区则是经济增长最快的地区，为中国、新加坡、印度与韩国的货币在未来一年会升值。香港城市大学工商管理硕士课程主任曾渊沧博士认为，新加坡将发挥关键的作用，协助中国企业走向国际市场。但新加坡自身则面临经济衰退。讨论问答时段由新传媒中文新闻与时事节目部副总编辑胡敬中主持。

“找出并维护正确的客户” 英语研讨会 2月10日，本会与DP资讯集团联办上述研讨会，为41名会员商家分享有效寻找并维持客户的常用方法，以及如何通过改善现有管理方式，采用更加有效的市场营销管理模式提高营业额，减少坏账，并改善现金流情况。

“知识产权之咨询篇—在中国的知识产权管理”英语讲座 3月7日，本会与新加坡知识产权局联办上述讲座，为出席的53名商家介绍如何在中国保护知识产权和让知识产权商业化。知识产权局的专家阐析中国知识产权制度的概况，有关制度如何影响企业保护与执行知识产权。同时探讨保护企业无形资产的最佳方法，如何辨识知识产权资产已被侵犯，如何处理被侵犯的知识产权资产，在中国的各种许可模式等课题。

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工商业委员会 Commerce & Industry Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

蔡其生副会长（右一）与（左起）新传媒中文新闻与时事节目部副总编辑胡敬中、新加坡国立大学李光耀公共政策学院教授陈抗博士、瑞士银行财富管理研究部亚太区主管兼亚太区首席投资策略师浦永灏,摄于商业展望华语论坛。

“业绩与生产力的财务测量”英语座谈会 5月10日，本会特邀法国跨国企业财务总监Pang Eng Kew为出席的26名商家介绍制定业绩及生产力测量的因素，以及影响使用业绩测量的课题。

“龙年潜在商机”华语座谈会 5月24日，本会举办上述座谈会，特邀华侨银行专家为出席的34名会员商家介绍如何在龙年把握商机和摒除不利因素，并采取有效策略，为企业增值与减低风险。

“食品技术与制造工序－可食用燕窝制作指导” 英语座谈会 3月9日，本会与南洋理工学院联办上述座谈会，邀请南洋理工学院 SwiftNova研究与开发主任Patrick Tan向 53名与会者介绍如何通过采用先进的科技为食品与业务增值。

“企业传承：华商的观点”华语座谈会 4月3日，本会举办上述座谈会，邀请Rockwills合伙人颜金德等人向39名会员商家了解企业传承及遗产策划的重要性和必要性，以及如何留下有意义的遗产，以避免不可预知的家庭纠纷等问题产生。

“新模式：以调解方式友好、迅速、低成本解决争端”华语座谈会 3月29日，本会与新加坡调解中心联办上述座谈会，协助出席的18名商家了解商业纠纷对企业运营、现金流及声誉产生的不利影响，尤其是在亚洲的经商环境背景下，维护声誉和客户关系的重要性。

“通过强化的资助计划协助企业提升与发展” 英语座谈会 4月5日，本会举办上述座谈会，邀请国内税务局、标新局的专业人士为83名会员商家阐析各项政府强化资助措施如何协助中小企业改造、提升与发展。

“自我定制品牌战略” 英语工作坊 4月2日，本会与STRATEGICOM联办上述工作坊，向43名会员商家介绍品牌的“十项法则”，以及如何运用有关法则，让企业立即启动公司品牌。

“如何为企业融资” 英语座谈会 4月10日，本会与DP Bureau Pte Ltd 联办上述座谈会，协助出席的45名会员商家和中小企业了解自身的财务状况，以及如何为业务发展取得融资。

“保护及壮大业务－以竞争法令作为有效工具”英文座谈会为协助商家了解竞争法令，本会与新加坡竞争局在6月26日，为6名会者进述竞争法令如何协助企业免于不公平商业行径的冲击，让企业凭借实力参与商业竞争。

“2012/2013年工资指导原则”华语座谈会 7月5日，本会与新加坡全国雇主联合举办上述座谈会，协助出席的30 名会员商家了解最新的2012/2013年工资指导原则，并介绍如何更好地落实工资理事会的建议。

“应收账款的管理艺术”英语研讨会 7月13日，本会与DP资讯集团联办上述英语研讨会，让35名商家了解与学习如何以更快捷的策略，成功追偿债务。

“通过强化的资助计划协助企业提升与发展”华语座谈会 7月17日，本会与国内税务局联办上述座谈会，为出席的25名商家会员分析各项政府强化资助措施如何协助中小企业改造、提升与发展。

52 工商业委员会 Commerce & Industry Committee

参观新加坡复员技训企业管理局工厂 7月20日，本会与新加坡复员技训企业管理局联办上述活动，探讨如何扩大人力资源的来源。5名会员商家了解了新加坡复员技训企业管理局的运作模式，并参观了属下单位的运作。

“创新与能力赠券”华语座谈会 7月26日，本会与Singapore Business Advisors & Consultants Council联合举办上述座谈会，与出席的25名会员商家分享如何利用政府的“创新与能力赠券”来增强商业运作和提高四项关键领域，包括科技创新项目、生产率、员工供培训以及金融发展等的效率。

“以调解方式友好化解争端”英语座谈会 9月3日，本会与新加坡调解中心举办上述座谈会，协助出席的15名商家深入了解如何通过调解友好解决争端，解决过程和益处。 “信贷控制最佳方案”英语座谈会 9月7日，本会与DP资讯集团联办上述座谈会，协助出席的30名会员商家提高信贷管理技巧，如何改善现金流量与盈利水平。

“中小企业对知识产权的认识”英语讲座谈会 9月26日，本会与知识产权局联办上述座谈会，为出席的 20名商家介绍知识产权的相关内容，并提供一对一咨询诊断服务。

“企业创新之路”英语座谈会 9月28日，本会与StrategiCom联合举办上述座谈会。主讲嘉宾将为5名出席者介绍品牌创新、中小企业在品牌创新中所使用的方法，以及创新时应避免的10大误区。

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

53 新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

产业委员会新加坡中华总商会大厦的维修与租赁本会在2012年5月份完成大厦两台电梯的翻新工程；第五层楼的厕所也于十一月份翻新。此外，配合节能号召，本会今年开始逐步将大厦公共区的灯管更换成节约电源及低维修费的发光二极灯管。目前完成了第一层及第九层楼秘书处等候厅，两边楼梯和停车场灯管的更换工作。 2012年，总商会大厦办公楼面达100%的出租率，租金收入达260万元，比2011 年增加22万6千元。嘉庚堂、常务会议室、二楼会议厅和展览厅的总收入为12万1千元，比2011年减少5.4%。停车场收入为7万5千元，比去年增加12%。

产业委员会 Property Management Committee

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文教与社会事务委员会 Culture, Education & Community Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

文教与社会事务委员会

总统伉俪与长子陈文焕夫妇（左四和五）出席总商会的新春大团拜时，与张松声会长和夫人（左七和六）、蔡天宝前任会长（右六）、陈精毅副会长（左三）、文教与社会事务委员会主席吴学光（右五）、杨碧辉董事（左一）等人合影。

文化项目新春大团拜 1月23日（大年初一），本会主办“龙降吉瑞旺新年”新春大团拜，主宾是我国陈庆炎总统。近650名嘉宾包括总统伉俪与家人、本会董事和会员、各国外交使节、工商界领导、文教界领导、政府和法定机构、宗乡团体代表等出席。张松声会长在致词时说，本会希望政府能够推出更多及时的援助措施，缓解工商界尤其是中小企业在经营成本偏高、人力资源短缺等方面的压力。会长承诺，总商会将积极协助政府，了解工商界的需求，以便相关政策能够有效推行，让更多企业和国民受惠。张会长针对本会最新商业调查说，超过半数的本地企业不但面对剧烈的市场竞争，更存在员工短缺的严重问题。他也以本会二月举办印度考察团及四月访中国辽宁省和吉林省等商务考察活动；及上海办事处与本地14家商团机构签署合作协议，大力推动商家到中国发展；及本会和中国银行签署合作协议，为有意进军中国的本地商家，提供融资贷款服务等项目，表明本会为商家争取海外商机的决心。

陈总统致词时指出，外围的经济环境虽然不明朗，但政府已为商家提供大量资金援助，让他们投资在改进生产力方面和进行重组，但商家本身也要作好准备继续培训员工、创新产品和改善业务模式，并提高掌握新兴经济体带来的新商机能力。正午吉时，嘉宾随即围成一个大圆圈，相互鞠躬拜年，祝愿国泰民安。

春到河畔2012亮灯仪式由本会、新加坡宗乡会馆联合总会、新加坡报业控股、新加坡旅游局及人民协会五大机构联合主办的第廿六届“春到河畔2012”于1月21日，由主宾李显龙总理伉俪主持亮灯仪式。活动总共进行9天，本会基金拨款6万元赞助此项活动。

55 新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

本会张松声会长（左四）代表“华商之夜”活动主宾，我国副总理兼国家安全统筹部长及内政部长张志贤伉俪（中、右四）、本会总务委员会主席柯毓麟（右一）、文教与社会事务委员会主席吴学光（左一）、春到河畔工委会顾问成汉通（左三）、联合主席连荣华（右三）、任梓铭（右二）和刘燕玲（左二），热烈欢迎邻国商界领袖出席“华商之夜”。

第二届“春到河畔之华商之夜” 1月27日，总商会在“春到河畔”舞台上举办“华商之夜”，主宾是我国副总理兼国家安全统筹部长及内政部长张志贤。这是本会第二度举办此活动，出席宾客超过千人。本会董事、青年企业家联系网、事业女性组，华语讲演会及歌唱班学员，在滨海湾浮动舞台上，通过歌唱、舞蹈、相声和乐队表演，与苏北省华裔总会舞蹈团及本地和邻国商会代表切磋交流。

华族文化节2012 两年一度，由本会，新加坡宗乡会馆联合总会、人民协会、新加坡报业控股华文报集团、国家艺术理事会及许多华社文化艺术团体联办的上述活动于9月15日，在我国陈庆炎总统主持下，以“放天灯”形式，在“传灯”歌声中掀开序幕。为期2周的节庆活动在芳林公园大舞台及各个社区内举行。按照惯例，本会基金拨款1万元支持此活动。

文教与社会事务委员会 Culture, Education & Community Affairs Committee

中秋晚会主宾陈振声代部长（中）在本会张松声会长（右二）、蔡其生副会长（右一）和陈精毅副会长（左一）的陪同下，聆听李秉萱董事（左二）分享茶文化。

中秋联欢晚会 9月28日，首次出席本会活动的社会发展、青年及体育部代部长兼国防部高级政务部长陈振声，与450名各国使节、政府机构要员、工商与文教界代表、社区领袖与董事、会员及家眷好友，共聚庆中秋。陈部长赞扬本会为建立包容性社会所作出的贡献，不仅促进我国工商业发展，更为马来／回教学子颁发奖学金，他希望这种精神和优良传统能传承下去。张松声会长在晚会上宣布本会事业女性组与新加坡复员技训企业管理局首次合作，为前女囚犯提供职业培训和配对，协助她们重返社会的消息。2012年1月起，本会在协助前囚犯重返社会方面，进一步深化与复员技训企业管理局的合作，启动“植苗”计划(Project SEED)。在这个计划下，本会事业女性组通过职训与就业计划、善后扶持服务、励志讲座系列、家庭参与活动四种方式，从技能、就业、心智和关爱方面协助前女囚犯。总商会管理学院在9月最后一周到监狱为15名首批受惠者授课，会员也为其中8人提供合适的工作。中秋晚会上，部长颁发本会基金大专商学奖及文学奖奖学金证书给12名新加坡国立大学、新加坡南洋理工大学及新加坡管理大学的优秀学生。

56 新加坡中华总商会2012常年报告书

文教与社会事务委员会 Culture, Education & Community Affairs Committee

“文化中国名家讲坛” 由中国海外交流协会主办，福建省侨办及本会承办的“文化中国名家讲坛”于以下时间和三名专家开讲。三场讲座吸引了750名听众出席： • 10月21日：郑美凤教授主讲“认识经络养生保健” • 10月21日：释本性方丈主讲“中国禅－创新理念与和谐思想” • 10月22日：张善文教授主讲“周易与中华文化精神” 此项活动获得《联合早报》及南洋理工大学孔子学院的支持。

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

• 杨宗佑:中文系1年级 • 张瀞予:中文系3年级本委员会程宇超副主席和尹崇明董事代表本会遴选出这些优秀学生。南洋理工大学： • 张致轩：商学系2年级 • 谢绍俊：会计系2年级 • 林诗慧：中文系4年级 • 杨苏玉：中文系2年级由谭宝秘书长代表遴选。

中华书法欣赏与学习班 2012年，本会“中华书法欣赏与学习班”全年开办了4个系列，每系列10节课，指导老师为本地书法家邱少华。

教育项目与教育部兼律政部高级政务次长沈颖对话 3月19日，教育部兼律政部高级政务次长沈颖到访本会，并听取本会对推广华文、华语与传统价值观的看法与建议。对话会上，沈颖次长列出文化工作小组的三大目标：以新颖的方法培养新一代双语双文化人才与社区领袖；进一步推广华文、华族文化与传统价值观；以社团为基础，加强社会凝聚力。她也同时感谢本会董事对“李光耀双语基金”的支持。在会议上，董事们积极发表了对双语教育的看法与建议。话题围绕在学生们所在环境，例如学校，家庭等如何影响学生们对于母语学习的看法。沈颖次长也参观了总商会管理学院，了解学院在学前教育师资培训扮演的角色，并表示将探讨教育部与学院合作的可行性。

本会基金奖学金本会基金遴选了新加坡国立大学、新加坡南洋理工大学和新加坡管理大学的优秀学生，并颁发本会基金奖学金给他们。获颁本会基金商学奖和中文系奖学金的新加坡国立大学学生是： • 胡恺恩:商业管理系2年级 • 许俊宇:商业管理系4年级

新加坡管理大学： • 冯俊融：经济系4年级 • 关文毅：会计系4年级 • 张伟泉：经济系2年级 • 白汶龙：商业管理系3年级由李秉萱董事代表本会遴选。此外，由尹崇明董事遴选出的本会与马来／回教社会发展理事会合作颁发的两名马来／回教大学生奖学金得主是： • Siti Adriana Binte Muhamad Rasip: 南洋大学商学系 • Mohammad Saleh Bin Khaled Bagesher：国立大学人文暨社会科学系社会发展、青年及体育部代部长兼国防部高级政务部长陈振声在本会的中秋联欢晚会上把证书颁发给得奖学生。此外，由于管理大学一名获颁2011年度奖学金的学生符敦退了学，经管理大学推荐，本会把奖学金转颁给另一位奖学金候选人吴忠桓，他就读商业管理系1年级。

南大“市长班学业优异”金牌奖本会自2006年起，每年颁发两份“市长班学业优异”金牌奖，给修读南大公共管理硕士学位及管理经济学硕士学位的最优秀学员，鼓励他们学成归国之后，协助促进新中两国商贸交流和友好关系的蓬勃发展。每个金牌值新币400元。荣获2011/2012年金牌奖的两位学员是： • 袁远镇：管理经济学硕士学位 • 刘海涛：公共管理硕士学位

华中学校基金为支持华中培养一批既能与中国沟通，也可以和西方国家交流的双文化人才，本会自2008年起，从本会基金拨款8千

57 新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

文教与社会事务委员会 Culture, Education & Community Affairs Committee

我国前新闻、通讯及艺术部长雅国博士致函给本会，对竖立南侨机工纪念标志之举深表赞许。

元，颁发8份各1千元的奖学金给华侨中学初中三、四、高一及高二班双文化课程与语言特选课程成绩最优异学生，不限本地居民和永久居民。谭宝秘书长代表本会于7月14日举行的颁奖典礼上，把“中华总商会双文化最佳学生奖”颁发给黄煦杰、佘雯雁、王鸣仁和邱子杨，以及把“中华总商会语文特选最佳学生奖”颁发给李颖靖、曹蕾蕾、周闻涛和吕朕。

社会事务悼念日本占领时期死难人民第45届祭礼 2月15日，新闻、通讯及艺术部长雅国博士出席本会于美芝路日本占领时期死难人民纪念碑前举行的上述祭礼。各大专学府，初级学院、 24所中小学校超过 900名师生，200多位嘉宾包括各国驻新外交使节、宗教团体、各族商会社团、退役军人、学生军团和死难者家属，出席了这项简单却深具意义的祭礼。国家学生军团80多名学生军参与奏乐。由于今年是日本占领时期的70周年纪念，专程飞来出席悼念活动的除了6位来自日本和平脚车部队的队员外，还有通过澳洲驻新最高专员处及纽西兰驻新最高专员处特别安排的澳洲退伍军人事务部长Minister Warren Snowdon及6位退役军人，以及2位纽西兰退役军人代表，以及4名在国大、南大就读及作研究的日本人。张松声会长、副会长蔡其生及陈精毅致意后，武装部队退役军人同盟、宗教团体、国家学生军团和学生代表也献花悼念。最后，全体来宾向纪念碑行三鞠躬礼，军号手在吹奏“最后哨声”后，全体默哀一分钟。

竖立南侨机工纪念标志 3月12日，由本会、陈嘉庚基金、怡和轩及新加坡宗乡会馆联合总会代表组成的工作委员会，经集思广益后，决定在晚晴园花园内，竖立一个标志，作为纪载、追念和表彰南侨机工在中国抗战期间所作出的贡献。工委会成员包括本会文教与社会事务委员会主席吴学光及委员郭文龙董事，陈嘉庚基金会主席潘国驹教授、怡和轩俱乐部主席林清如、新加坡宗乡会馆联合总会副秘书长方百成。本会属下孙中山南洋纪念馆的团队则负责项目的执行与推动工作。经工委会筛选决定，南洋艺术学院负责督促工程的进行，本地著名雕塑家陈连山以水泥雕塑形式筑建，重点反映南侨机工精神面貌及机工在滇缅公路运输物资的历史情景。拟议塑像高2 米，长3.2 米。

总工程经费$159,000由四个召集人组织分摊，每个机构负责$39,750。晚晴园负责执行和协调工程进展；南艺则同意免费为塑像提供从标志竖立即日起至2015年期间的维修与保养。标志于2013年1月31日之前竣工。我国前新闻、通讯及艺术部长雅国博士对此举深表赞许。他在写给本会的函件中表示，中日战争是东南亚华人移民史上重要的篇章，而南侨机工的勇气和毅力值得作为我国后代学习的楷模，应该受到肯定和表扬。而晚晴园与南侨机工有一定的关联，在晚晴园竖立纪念标志是适当地点。

58 新加坡中华总商会2012常年报告书

文教与社会事务委员会 Culture, Education & Community Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

第二十一届全国中小学生群口创意讲故事比赛由本会、新加坡宗乡会馆联合总会、《早报逗点》、《大拇指》、推广华语理事会及华侨中学联办的上述比赛的大决赛于8月18日在华侨中学成功举行。主宾是通商中国总裁刘燕玲。为了使比赛更能发挥学生的创意和临场发挥能力，今年的中学组大决赛中，主办单位加入了即兴比赛的元素，考验学生华语表达、创意、脑力激荡及群体协作等功力。和往年不同，今年的比赛以一、二、三等奖方式取代以往的冠、亚、季军。主办单位也首次颁发“最佳创意奖”给中学组。得奖学校如下：小学组最佳创意奖：一等奖：二等奖：三等奖：优胜奖：

中学组南侨中学英华学校(附小)、德明政府中学、培华长老会小学南侨中学南华小学、南洋女子中学、培青学校美以美女校圣婴女校和平之后、维多利亚中学、光华学校公教中学道南学校、华侨中学、思励学校武吉班让政府中学、德新中学

本会文教与社会事务委员尹崇明董事代表本会颁发安慰奖给小学组的优胜队伍。本会基金拨出4千元赞助本届比赛的费用。

华语讲演会第十三届执委会选举根据国际讲演会条例，本会华语讲演会于6月27日举行常年执委会选举，选出2012/2013年度的新一届执委：会长前任会长文教副会长(正) 文教副会长(副) 会员副会长公关副会长秘书财政礼宾司(一) 礼宾司(二)

:梁京华 :洪亚好 :姚 :遇质英 :张津墚 :隆德艳 :陈思敏 :陈宛栅 :林树铭 :杨刚毅

第十一届“口才训练班” 本会华语讲演会于8月15日至9月12日，每星期三晚举行上述课程。10名学员在资深讲员讲解，并由辅导员从旁协助指导下，渐进掌握如何有效地构思、条理分明的传达信息、从容应对各种不同的演说环境和状况，逐步加强与人沟通的能力和演说技巧。

社区参与计划项目职场＠社区参与计划：《完美的一天》舞台互动剧活动 2月21日，由劳资政三方各个社区参与计划组织联办，戏剧盒编导演出，以工作场所内职员相处为背景的上述舞台互动剧表演，在国家图书馆－黑箱剧场举行。国家发展部兼人力部政务部长陈川仁准将是活动主宾。互动表演中，演员与出席的各个社区领袖从剧中设置的职场冲突与危机，进一步了解职场上可能发生的种种因生话习惯、处事态度、种族信仰及宗教不同等所引发的冲突与危机，更深刻地学习与分享大家处理职场危机的方法与心得。

2012年度社区参与计划全国研讨会由内政部统筹，社会发展、青年及体育部、教育部、新闻、通讯及艺术部、人力部及人民协会支援的上述研讨会，于4月28日在丽晶大酒店宴会厅举行。这个常年活动主要为社区领袖提供全国性的平台，让他们交流和对话，同时也向社群内的各个组织传达及分享最新的信息。副总理兼国家安全统筹部长及内政部长张志贤在对话会上指出，新加坡之所以成功，是因为它比其他国家更开放，并采取海纳百川的政策。因此，国人应该竭尽所能，欢迎并协助新移民尽快融入本地社会，并向他们灌输本地的社会价值观。他希望基层领袖能扮演更积极的角色，向居民传授应变危机的相关技能。

参观陆军开放日配合庆祝国民服役45周年，本会会员受邀于5月24日参加在新加坡摩天轮旁的滨海湾F1维修大楼举行的陆军开放日活动。国防部兼国家发展部高级政务次长孟理齐博士在对话会上回应企业代表的询问时说，政府感激雇主和家人支持战备军人回营受训的计划。他希望雇主给予谅解和配合，也表示武装部队在不断的更新作法，希望将职员回营时对企业的影响降到最低。

59 新加坡中华总商会2012常年报告书

文教与社会事务委员会 Culture, Education & Community Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

张松声会长（左五）与出席救护车移交仪式的常务董事们。（左起）国际事务委员会副主席柯建强、文教与社会事务委员会主席吴学光、总务委员会主席柯毓麟、商团与会员事务委员会主席蔡成宗、商团与会员事务委员会副主席白毅柏、国际事务委员会主席黄山忠、工商业委员会副主席陈睦发、外事委员会副主席陈金城、财政委员会副主席吴绍均、研究与出版委员会主席萧作鸣、科技委员会副主席黄建铭、商团与会员事务委员会副主席邬顺山、总务委员会副主席曾福庆。

参观内政部安全局展览馆 6月2日，在内政部社区参与司的安排下，本会带领30名会员参观了内部安全局展览馆内之防恐及种族及宗教和谐展览区。内政部官员也阐述我国在维护种族及宗教和谐与防恐方面作出的努力，希望通过参观者的协助，加强国民居安思危的意识。

其他推广华语理事会本会产业委员会副主席白南泉先生接受前新闻、通讯及艺术部长雅国博士邀请，继续代表本会，担任推广华语理事会新一任委员。任期从2012 年5月1日起至2013年4月30日止。

赞助新加坡宗教联谊会有鉴于本会的“悼念日本占领时期死难人民祭礼”获得新加坡宗教联谊会的全力支持，委派10大宗教代表参与祭礼，并为死难者祷告；本会由总商会基金拨款1千元，支持该会于3 月18日举办的六十三周年志庆兼筹款晚会。

捐助救护车给福乐林老人院 4月11日，本会由总商会基金拨款 68,344.95元，捐赠一辆设备先进的救护车给新加坡佛教福利协会属下福乐林老人院。本会曾在1997年1月15日捐助一辆救护车给该老人院。

赞助人民协会马来活动团体协调理事会本会从总商会基金拨款2千元，赞助人民协会马来活动团体协调理事会 (MESRA)于5月26日在嘉龙剧院隆重呈献的Gentarasa 2012大汇演《颤栗！》，作为本会对马来族同胞活动的支持。

赞助甘榜格南区庆祝我国独立47周年纪念晚宴甘榜格南区为庆祝我国独立47周年，于8月11日晚假甘榜格南民众俱乐部举行国庆文娱联欢晚宴。本会地处甘榜格南区内，循惯例捐款1千元表示支持。

赞助同济医院145周年庆典同济医院于9月份举行成立145周年系列庆典活动。有鉴于本会与同济

医院关系源远流长，本会基金拨款2万元支持活动的举行。

捐助“陈嘉庚基金” 本会基金5月份拨款2万元，支持陈嘉庚基金为推动文化科学进步设立的“陈嘉庚高级学位奖学金”、“陈嘉庚青少年发明奖”、“陈嘉庚教授基金”、国立大学中文系“陈嘉庚金牌奖” 以及设立先贤馆以保留历史，强调先贤精神等事业。

赞助新加坡回教社群发展理事基金本会基金拨出 5千元，赞助新加坡回教社群发展理事基金设立 Ridzwan Dzafir社区奖。此奖颁发给公共社会服务部组织方针／公共政策及治理，社区建设、文化与公民，贸易和企业等领域，有潜质的新加坡马来／回教专业人士，到国际著名大学，如哈佛大学或耶鲁大学深造或从事相关的研究工作，丰富他们在工作和服务上的实力。

60 新加坡中华总商会2012常年报告书

总务委员会 General Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

General Affairs Committee SCCCI 57th Council Elections In accordance with the Rules of Singapore Chinese Chamber of Commerce & Industry (SCCCI), a 6-member Election Committee was set up on October 1 to conduct the 57th Council Elections. The committee Chairman was SCCCI President Teo Siong Seng, with members comprising Immediate Past President Chua Thian Poh, Vice-President Thomas Chua, Vice-President Tan Cheng Gay, Vice-President Zhong Sheng Jian and General Affairs Committee Chairman James Kuah. The election of the 57th Council was conducted between October and December. The President, three Vice-Presidents, Chairmen and Vice-Chairmen of the various committees will be selected from among the council members of the 57th Council in January 2013. The 57th Council’s Installation Ceremony will be held on March 15 2013 and its term of office is from March 2013 to March 2015. Stage 1 Election Results Stage 1 of the Election was held on October 10. A total of 15 Corporate and Individual members and three Trade Association members were elected from the 56th Council. Corporate and Individual Council Members elected at this stage were: Name • Thomas Chua • Zhong Sheng Jian • Tan Huay Lim • Seow Choke Meng • Tang Kin Fei • Ng San Tiong • Lau Tai San • Wu Hsioh Kwang • Chan Hock Keng • Ng Siew Quan • Adrian Peh • Philip Kia • Kho Choon Keng • Patrick Ng • John Lim

Represented Company Teckwah Industrial Corporation Ltd Yanlord Land Pte Ltd KPMG LLP Singapore Press Holdings Limited Sembcorp Industries Ltd Tat Hong Holdings Ltd Kim Ann Engineering Pte Ltd Straco Corporation Ltd WongPartnership LLP PricewaterhouseCoopers LLP Yeo-Leong & Peh LLC Ichi Seiki Pte Ltd Lian Keng Enterprises Pte Ltd Pan-United Corporation Ltd ARA Trust Management (Suntec) Limited

Trade Association Council Members elected at this stage were: Name • Stephen Lim • Charles Ho Nai Chuen • Lee Sze Leong

Represented Association Singapore Infocomm Technology Federation Singapore Jewellers Association Hire Purchase Finance and Leasing Association of Singapore

Stage 2 Election Results From October 19 to October 29, Trade Association members elected 14 Council Members from amongst themselves. Trade Association members elected at this stage were: Name • Ang Kiam Meng • Thomas Pek • Voo Soon Sang • Tay Khiam Back • Tan Tock Han • David Tang • Edward Ang • Simon Goh • Chua Kee Teang • Tan Choon Boon • Lim Geok Khoon* • Pang Lim* • Yeo Hiang Meng* • Allan Tan Soo Seng* * New Council Member

Represented Association Restaurant Association of Singapore Sarawak Importers & Exporters Association Singapore School & Private Hire Bus Owners Association Singapore Fruits and Vegetables Importers & Exporters Association Singapore Building Materials Suppliers’ Association Singapore Chinese Drug Importers & Exporters Guild Textile & Fashion Federation (Singapore) Singapore Glass Association Singapore Paper Merchants Association Singapore Chinaware Merchants Association Print & Media Association, Singapore The Society of Modern Management, Singapore The Federation of Merchants’ Associations, Singapore Singapore Food Manufacturers’ Association

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总务委员会 General Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Minister S Iswaran (third from right) accompanied by Chamber’s President Teo Siong Seng (third from left), Immediate Past President Chua Thian Poh (second from right), Vice-President Thomas Chua (second from left), Vice-President Tan Cheng Gay (extreme right), and Chairman of the General Affairs Committee James Kuah (extreme left) at SCCCI’s 47th National Day Celebration Dinner.

Stage 3 Election Results From December 19 to December 28, Ordinary Corporate Members and Ordinary Individual Members elected 23 Council Members out of 25 eligible candidates. Corporate & Individual Council Members elected at this stage were: Name • Chan Hian Siang • Chia Weng Kaye • David Loh Tai Min • Eric Khua Kian Keong • George Goh Tiong Yong • Lee Peng Shu • Leong Sin Kuen • Lim Hock Chee • Lim Peng Koon • Quek Soo Boon • Tan Bock Huat • Tan Kim Seng • Victor Foo Kok Wah • Annie Gan Giok Em* • Benny Pua Yeow Chuah* • Chia Chor Meng* • Chia Kim Huat* • Francis Ko Oon Joo* • George Quek Meng Tong* • Kuah Boon Wee* • Loo Lip Giam* • Pek Lian Guan* • Sherman Kwek Eik Tse* *New Council Member

Represented Organisation SP Chemicals Pte Ltd Chuen Cheong Food Industries (Pte) Ltd Kian Min Express Transport Pte Ltd Freight Links Express Holdings Ltd Meiban Group Ltd Tea Chapter Trading Pte Ltd Leung Kai Fook Medical Co Pte Ltd Sheng Siong Supermarket Pte Ltd Peng Kwee Watches and Jewellery Pte Ltd iGlobe Partners Pte Ltd Min Ghee Auto Pte Ltd Kim Seng Holdings Pte Ltd Digistore Solutions (S) Pte Ltd Jian Huang Construction Co Pte Ltd United Texmac Pte Ltd Chia Khim Lee Food Industries Pte Ltd Rajah & Tann LLP Hong Aik Property Pte Ltd BreadTalk Pte Ltd MTQ Corporation Limited Focus Network Agencies (S) Pte Ltd Tiong Seng Contractors Pte Ltd Singapura Developments (Pte) Ltd

National Day Dinner The Chamber hosted 53 tables at its 47th National Day Celebration Dinner on August 8 at Mandarin Orchard Singapore. Minister in the Prime Minister’s Office and Second Minister for Home Affairs and Trade and Industry S Iswaran graced the event as Guest of Honour. Among the distinguished guests present were ambassadors, officials from various government departments, statutory boards, and leaders from the business and arts communities. Prime Minister Lee Hsien Loong mentioned in his National Day Message that Singapore’s economy was projected to achieve 1.5-2.5 per cent growth for the year. The government was looking at how to meet the country’s challenges and review its social and education policies. He said that Minister Heng Swee Keat will chair a committee of younger ministers to review current policies. In his speech, Chamber’s President Teo Siong Seng said that the Chamber has fulfilled the important role of helping all immigrants integrate in our society and promoting multi-racial and social cohesion throughout its history of over a century. SCCCI will continue to provide networking platforms for immigrants and promote greater interaction and integration in the society. Mr Teo said that the Chamber has also spared no effort in helping new immigrants integrate smoothly into our local society by organising a whole range of programmes over the years. For example the annual “WOW Day” event spearheaded by the Chamber’s Young Entrepreneurs Network (YEN), the “Practical English for Community Integration” course conducted in English by the Singapore Chinese Chamber Institute of Business (SCCIOB), were conducive platforms to integrate new immigrants.

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He elaborated that SMEs were struggling for survival in a challenging environment and it was essential for businesses to have perseverance and an indomitable spirit. SMEs also need to embrace a gracious attitude to overcome the challenges. The Chamber has been demonstrating the pioneering fervour, strength of character and an all-embracing spirit in seizing every opportunity and opening up new avenues which has helped it grow from strength to strength. Mr Teo expressed hope that the government would be more flexible in their measures to help enterprises tide over difficult times. He also hoped that companies could adopt the right mindset to treat their foreign workers fairly, and help low-wage workers improve their incomes and productivity via skills upgrading.

Others President Teo Siong Seng re-appointed as Nominated Member of Parliament Chamber’s President Teo Siong Seng was re-appointed as Nominated Member of Parliament (NMP) in February. On February 9 2012, Mr Teo was formally appointed as NMP at a ceremony in the Istana and sworn into Parliament on February 14. Mr Teo was the only re-appointed NMP among the nine in the new Parliamentary term. Retirement of Lim Sah Soon as Secretary-General On June 29, the Chamber held a farewell dinner for Lim Sah Soon who retired from SCCCI as its Secretary-General on June 30 after 17 years of service. The dinner was attended by 130 Council Members and staff. In his speech, Chamber’s President Teo Siong Seng said that Mr Lim had successfully accomplished the various initiatives spearheaded by the Chamber’s President and Council. Mr Lim had built up good relations between the Chamber and government statutory boards and business partners. Mr Teo thanked Mr Lim on behalf of the Council for his unconditional contributions to the Chamber as well as support during Mr Teo’s term as NMP. Mr Lim thanked the Chamber’s Council Members and Secretariat for their support, encouragement and cooperation. He said that the support he received was essential in enabling him to accomplish his tasks in service to the Chamber over the past 17 years, including the successful conclusion of important projects like the 11th World Chinese Entrepreneurs Convention.

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Tham Poh Cheong succeeds as next Secretary-General Tham Poh Cheong joined SCCCI on January 3. Prior to joining the Chamber, Mr Tham was the Group Director of the Infrastructure Services Group, International Enterprise (IE) Singapore. During his 22 years at IE Singapore, Mr Tham was Secretary-General of four provincial-level, bilateral business councils (Sichuan, Shandong, Zhejiang and Liaoning). He had also assisted companies in venturing into overseas markets. In addition, he implemented the launch of Network China to provide a premier networking platform for Singaporebased businessmen interested in the China market.

New Secretary-General Tham Poh Cheong’s familiarity with government policies and wealth of experience in the China market are great assets to the Chamber.

Mr Tham’s familiarity with government policies and wealth of experience in the China market are great assets to the Chamber. He will continue to ensure that the Chamber caters to the needs of its members under his leadership. Change in company secretary of SCCCI and subsidiaries Tham Poh Cheong was officially appointed as the Chamber’s Secretary-General on July 1 after Lim Sah Soon’s retirement on June 30. Mr Tham was also appointed as company secretary of the Chamber and the following subsidiaries: • Chinese Chamber Realty Private Limited • EDC@SCCCI Pte Ltd • Singapore Chinese Chamber Institute of Business As required by law, the company secretary for a charity organisation and private company limited by guarantee must be a member of the Singapore Association of the Institute of Chartered Secretaries and Administrators, a qualified person under the Legal Profession Act, a public accountant, or a member of such other professional association as may be prescribed. Vice-Chairman of General Affairs Committee Chan Hock Keng was appointed by the Council to take over as company secretary for the Chamber’s following subsidiaries: • The Financial Board of the Singapore Chinese Chamber of Commerce • Singapore Chinese Chamber of Commerce Foundation • Sun Yat Sen Nanyang Memorial Hall Company Limited Singapore Chinese Chamber of Commerce Foundation approved as Institution of a Public Character (IPC) The Singapore Chinese Chamber of Commerce Foundation has once again been approved as an Institution of a Public Character (IPC) under the Charities Act which is being overseen by then Ministry of Community Development, Youth and Sports for a period of three years with effect from January 1 2012.

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总务委员会 General Affairs Committee

Chinese Development Assistance Council’s (CDAC) Board Members The representatives from the Chamber serving on the CDAC’s Board for the current term from June 25 2012 to 2014 are as follows:

Council Members receiving 2012 National Day Awards Four council members were conferred with National Day Awards by Dr Tony Tan Keng Yam, President of the Republic of Singapore, in recognition of their merits and service to the nation:

Board of Trustees (BOT): • Teo Siong Seng • Thomas Chua Kee Seng • Zhong Sheng Jian • Ng San Tiong • Voo Soon Sang • Tan Bock Huat • Philip Kia Er Chew

• Senior Honorary Council Member Peter Seah received the Distinguished Service Order • Vice-President Thomas Chua Kee Seng received the Public Service Medal • Chairman of Trade Association & Membership Affairs Committee Chua Seng Chong received the Public Service Medal • Council Member Patrick Ng received the Public Service Star

Board of Directors (BOD): • Lau Tai San • Ng Siew Quan • Adrian Peh Nam Chuan • Tay Khiam Back

ISO 9001:2008 Standards Certification In the continued drive for service excellence, the Chamber successfully maintained its ISO 9001:2008 standards certification under TÜV SÜD PSB Pte Ltd for the provision of membership services. March 2012 Council Networking Session On March 30, the General Affairs Committee invited Whisky expert Emmanuel Dron from The Auld Alliance Bar to conduct a Nikka Whisky tasting session for 30 council and committee members.

64 研究与出版委员会 Research & Publications Committee

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Research & Publications Committee Research Singapore Budget 2012 On February 17, Minister for Finance Tharman Shanmugaratnam unveiled Budget 2012 which comprised a series of government assistance schemes and tax incentives to help businesses upgrade and restructure, so that our economy could grow by becoming more productive and less reliant on expanding our workforce. In response, the Chamber issued a press release on the same day. The Chamber supported the initiatives in the Budget to bring inclusive growth and increase social spending for the elderly and lower-income groups to cater to their education, healthcare and housing needs. The focus of the Budget was decidedly that of longterm gains, and ensuring that productivity remains a cornerstone objective of the Singapore economy across-the-board. However, the global economic outlook remained clouded with uncertainty. Against this scenario, and coupled with rising business costs, many SMEs would find it increasingly difficult to cope or even sustain their business. Hence the Chamber hoped that the government would provide some short-term assistance to the SMEs should it become necessary. The more worrying matter for all enterprises is the knowledge that the hike in foreign worker levy is here to stay, in keeping with the government’s policy of curbing low-cost foreign labour and driving productivity up in all sectors. The Chamber believed that companies would be more than willing to hire locals for the same jobs if such a ready pool were available among Singaporeans. Recruitment of workers for the F&B and hospitality industry, retail, construction, and any labour-intensive manufacturing processes necessitating shift work, extended working hours and rigorous physical activity, would remain a key challenge. Tapping on a latent pool of local manpower, as suggested by the government, could be one way to supplement the existing tight labour market. However, in order to entice home-makers, retirees and students to work part-time, after office hours and on weekends, for instance, employers might have to offer a higher pay. The Chamber indicated that it hoped the government would consider waiving CPF for this group of workers; this would provide sufficient incentives for employers to recruit them, besides reducing unnecessary administrative costs. Nevertheless, the Chamber was glad to see that some items in its wish-list were met in this year’s Budget. Although the Jobs Credit Scheme had not been restored, the Chamber was grateful that the Special Employment Credit (SEC) would give a significant incentive to help employers attract and retain local lower-income workers above age 50. The Chamber was also happy to see that the government heeded its call to abolish the Additional Transfer Fee for used vehicles.

The one-off SME Cash Grant would also be useful in helping companies, especially the smaller ones, alleviate their cost burden. The Chamber noted that the Productivity and Innovation Credit (PIC) scheme had also undergone certain enhancements, and hopefully the changes would enable it to become more accessible to SMEs and encourage a greater take-up rate for the PIC. National Wages Council Guidelines for 2012/2013 Following the release of the National Wages Council (NWC) wage guidelines and recommendations for 2011/2012 on May 23, our Chamber issued a press release on the same day. The Chamber was supportive of NWC’s recommendations, especially in helping the low-wage workers improve their incomes and employability. However, against the backdrop of increasing uncertainties in the external economy as a result of the Euro zone crisis, rising business costs and the strong Singapore dollar which have a bearing on Singapore’s business competitiveness, the Chamber looked forward to greater impetus among the tripartite partners in improving productivity and innovation for business, fostering good work attitude among workers, and implementing flexible policies and timely incentives from the government. Chamber’s President Teo Siong Seng said: “SCCCI is working closely with the government and members in a productivity drive via many programmes under the Enterprise Development Centre @ SCCCI (EDC@SCCCI) and the Singapore Chinese Chamber Institute of Business (SCCIOB) to help local enterprises remain competitive. This will be our priority going forward.” Overall, the Chamber supported the NWC Guidelines, in granting built-in wage increases which take into account prevailing labour market conditions, and companies’ respective business performance and prospects, as well as to reward employees through variable wage components wherever appropriate. The Chamber understood the need to give greater impetus to help low-wage workers whose salaries had not kept pace with economic growth and inflation over the years. However, the recommended dollar quantum for the built-in wage increase added to a percentage wage increase for low-wage workers needs to be properly managed so that it would not exert undue cost pressures on the SMEs and jack up wages too much across the board. The Chamber therefore agreed with the NWC’s recommendation for companies to adopt technology and innovation in their work processes in support of the productivity drive. In particular, it is instrumental for employers to work hand in hand with their workers to identify new ways for productivity enhancements, and to adopt the right work attitude and mindset. Continual investment in training and skills upgrading would go a

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研究与出版委员会 Research & Publications Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Surveys MOU signing with Nanyang Technopreneurship Center of NTU The Chamber and the Nanyang Technopreneurship Center (NTC), a multi-disciplinary centre focusing on entrepreneurship and technology innovation in Nanyang Technological University (NTU), signed an MOU on May 10 to jointly conduct the “2012 SMEs Survey – Increasing Productivity and Innovation Capabilities”. The survey aimed to take a close look into the experiences of these local businesses, particularly in the areas of technological innovation, restructuring of business operations, increasing productivity, applying for government grants and manpower training. Chinese Enterprise covered the industry concerns and key business issues raised by Chamber’s President and NMP Teo Siong Seng.

long way towards benefiting both the companies and the workers and should definitely be supported. Our Population, Our Future In July, the National Population and Talent Division (NPTD) published an issue paper entitled “Our Population, Our Future” describing Singapore’s demographic challenges. It also contained information about the government’s plans with regards to increasing birth rate, economic restructuring as well as maintaining economic development. The purpose of the paper was to inform Singaporeans about the measures that needed to be taken in order to sustain the country’s population. The Research & Publications Department conducted research on four major areas: trade and industry development, foreign worker and talent policies, education and professionalising the teaching vocation, as well as population and demographic challenges.

Collating feedback from the business community Chamber’s President Teo Siong Seng was appointed as Nominated Member of Parliament (NMP) in July 2009 as a representative of the business community. In February 2012, Mr Teo was re-appointed as an NMP to serve in Parliament for another two and a half years. At each monthly Parliament sitting, Mr Teo raised industry concerns and key issues faced by businesses and provided suggestions for the government’s consideration, especially with regards to policy changes, and changes to legislation. In order to provide timely and accurate views of the business community, the Research & Publications Department undertook comprehensive research and surveys to provide pertinent reference materials and statistics, in support of issues raised by Mr Teo in Parliament in his capacity as NMP. Some of these pertained to the Budget 2012 debate, the Employment of Foreign Manpower (Amendment) Bill, the Goods and Services Tax (Amendment) Bill, shipping and the Personal Data Protection Bill.

NTC’s specialists in areas such as innovation management, technological innovation and innovation culture partnered the Chamber for a comprehensive study of the SMEs. The study provided strategic suggestions for SMEs to increase productivity through a combination of theoretical and practical analyses. NTC’s Director Assoc Prof Hooi Den Huan, Deputy Director Assoc Prof Foo Say Wei, Deputy Director Rick Tay, Director of Graduate Programs Xia Zhiqiang, Executive Programme Director Fu Xiaofang, and Higher Executive Wu Yinuo were present at the MOU signing. Charles Ho Nai Chuen, SCCCI Research & Publications Vice-Chairman, represented the Chamber to sign the MOU. A discussion by both parties on the content and direction of the survey was held after the signing. 2012 Joint Survey on Increasing Productivity & Innovation Capabilities The Survey was conducted over a 3-month period from mid-May 2012. Altogether, SCCCI solicited feedback from 521 companies. 91 per cent of these companies were SMEs, with 78 per cent of the respondents coming from senior management level.

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新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

The Chamber’s Research & Publications Committee Vice-Chairman Charles Ho (right) presenting Assoc Prof Hooi Den Huan, Director of the Nanyang Technopreneurship Center, with a token of appreciation after the MOU signing to launch the joint survey on “Increasing Productivity and Innovation Capabilities”.

The key findings of the Survey were: 1. SMEs were willing to innovate but lacked the tools 93 per cent of the survey respondents considered innovation as an effective method of productivity enhancement although less than half actually applied innovative measures in their business operations. Less than 30 per cent of the respondents sought advice from external consultants to raise the level of innovation. 2. Businesses valued the use of technology and training 78 per cent of the companies recognised that training could improve the capability of the employees and were planning to send employees for training. Particularly, courses that enhance employees’ capabilities (i.e. skills training, marketing, customer management) were in demand. The main reasons for not sending employees for training were: inability to find suitable training courses, manpower shortage and insufficient staff to cover duties. 3. 60 per cent of companies were ready for restructuring 60 per cent of the companies were either ready or in the process of restructuring. Those which were not ready cited manpower crunch and shortage of capital as stumbling blocks. Companies were more keen to relocate their business to neighbouring countries and destinations which they were more familiar with, examples being Malaysia, China, Indonesia and Vietnam.

4. More than 50 per cent of companies had applied for government assistance schemes More than half of the companies had applied for government assistance schemes before. 77 per cent found the schemes to be very effective / effective. Training-related schemes and the Productivity and Innovation Credit scheme (PIC) were high on the list; more than 50 per cent of respondents had applied for each. 44 per cent encountered difficulties when applying for the schemes. Among them, 78 per cent cited the need for excessive documentation during application as being the major hurdle. The Survey Report was submitted to the relevant authorities for their consideration and the findings were widely reported in all major newspapers and broadcast channels. Joint Research with PricewaterhouseCoopers (PwC) The Chamber engaged PwC to conduct a study to get feedback from the business community on the take-up rate as well as application experiences and challenges of government assistance schemes. The study was conducted among 30 companies from the manufacturing, engineering, and wholesale and services sector which had applied for government grants before. The study was conducted from mid-July to end October.

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SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

PwC also categorised the 160 government assistance schemes offered by the various agencies into a database. The database would enable the Chamber’s Enterprise Development Centre (EDC@ SCCCI) to systematically select suitable schemes on productivity, innovation and strengthening business performance according to the needs, industry and company size of their clients.

Publications

Research Support for Ministerial Dialogues with Trade Associations The Chamber organised Ministerial Dialogues for trade association members in May, July and November. These dialogue sessions serve as an effective and direct platform for feedback and discussion between businesses and the government. In order to facilitate fruitful discussions, the Research & Publications Department conducted extensive research and surveys on business topics such as manpower, cost of doing business, transport, environment and land resources, prior to each dialogue session.

A total of 4,400 copies of the 2011 Annual Report and 3,500 copies of the Chamber’s Financial Statements were printed and subsequently distributed to all members for the Annual General Meeting held on May 4.

Pre-Budget 2013 Survey and Wish-List The Chamber conducted the Pre-Budget 2013 Survey over a 3-week period from December 5 2012 and elicited response from 176 companies. The Survey revealed that the top five items on the wish-lists of Chamber members were: enhance Productivity and Innovation Credit (PIC) scheme, by increasing the quantum of cash payout and allow more types of basic machinery/equipment to qualify under the PIC approved list (61 per cent); reduce transport costs, e.g. road tax, COE, ERP rates (56 per cent); restore the Government risksharing ratio from the current 50 per cent to 80 per cent, to assist eligible SMEs in securing bank loans (52 per cent); reduce corporate income tax (52 per cent); provide greater transparency in the work pass renewal criteria (47 per cent). The Chamber urged the government to consider five suggestions for the 2013 Budget: 1. Enable more enterprises to better leverage on PIC in their restructuring process 2. Provide greater transparency, flexibility and certainty in manpower policies 3. Enhance grant / loan scheme to eligible companies 4. Streamline application and reimbursement processes of grants 5. Assist SMEs in overseas markets, particularly ASEAN (e.g. Malaysia) and China

2011 Annual Report The Research & Publications Department was responsible for compiling and editing all materials for the Annual Report, as well as coordinating the entire publication.

Guide to the 14th Annual SMEs and 15th Infocomm Commerce Conferences The Chamber organised the 14th SMEs Conference and 15th Infocomm Commerce Conference in August. The Research & Publications Department was responsible for the publication and compilation of the Conference Guide which provided comprehensive information on the programme agenda, speakers, as well as details on the products and services offered by all sponsors and exhibitors. 11th World Chinese Entrepreneurs Convention Commemorative Album In order to provide a permanent record of the 11th World Chinese Entrepreneurs Convention (WCEC), the Chamber published the 11th WCEC Commemorative Album entitled Coming Full Circle, Marking a Brand New Journey. The main contents of the Album included a pictorial kaleidoscope documenting all the important events of the 11th WCEC, key speeches and contact details of the participating overseas delegations. A total of 350 hardcover and 250 paperback copies were printed. The Album was distributed to SCCCI’s Council Members, distinguished guests of the 11th WCEC, Founder Members of the

The Survey Report was submitted to the relevant authorities for their consideration and findings were widely reported in all major newspapers and broadcast channels.

Coming Full Circle, Marking a Brand New Journey was a commemorative album documenting the highly successful 11th WCEC.

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Issue 6: Business Voice in the Parliament: Speech by President Teo on concerns of SMEs and Personal Data Protection Bill; Dialogue with Minister Grace Fu; Results for the three stages of SCCCI’s 57th Council Election; SCCCI’s initiatives to help enterprises increase productivity and innovation; Investment and Promotion Seminar on Sino-Singapore Guangzhou Knowledge City

Website Development

Chamber’s official publication, Chinese Enterprise, reflects current business sentiments and features the Chamber’s key events.

WCEC, sponsors, supporting organisations, speakers, moderators, overseas and local delegations. Chinese Enterprise Chinese Enterprise is an official publication of the Chamber which covers strategic events as well as local, regional and global economic developments. This bi-monthly and bilingual publication has a loyal readership from within its membership and others from the business community. The Research & Publications Committee also strives to improve on the quality of its feature articles, and provide insightful analyses on the economy at large. Issue 1: Paying tribute to Lee Kuan Yew and Goh Chok Tong; Ushering the Chinese New Year with President Tony Tan; Exclusive interview with Teo Woon Tiong (SCCCI Honorary Council Member and Executive Chairman of Pacific International Lines); Exclusive interview with Ng Siew Quan (Vice-Chairman, Finance Committee) and George Goh Tiong Yong (Council Member); Pre-Budget 2012 Survey and Wish-lists; Business Outlook Forum Issue 2: Business mission to India; Chamber’s President Teo Siong Seng re-appointed as NMP; Business Voice in the Parliament: President Teo’s Budget

Speech; Exclusive interview with Lau Tai San (Chairman, Commerce & Industry Committee); Shanghai Representative Office winning the LEAD Award; SCCCI Nite @ River Hongbao 2012 Issue 3: Business mission to Liaoning and Jilin, China; Dialogue with Minister of State Tan Chuan-Jin; Exclusive interviews with Charles Ho Nai Chuen (Vice-Chairman, Research & Publications Committee) and Leong Sin Kuen (Council Member); SCCCI’s change in SecretaryGeneral; 2012 Singapore China Business Forum; MOU signing with NTU Issue 4: 14th SMEs Conference; 15th Infocomm Commerce Conference; Dialogue with Minister Lim Hng Kiang; Exclusive interviews with Thomas Pek Ee Perh (Vice-Chairman, Trade Association & Membership Affairs Committee) and John Lim (Council Member); Training Camp jointly organised with the China Productivity Center Issue 5: Business mission to Myanmar; Business Mission to Chengdu and Tianjin, China; Business Voice in the Parliament: President Teo on Foreign Manpower (Amendment) Bill and the Goods and Services Tax (Amendment) Bill; 6th in the Distinguished Speakers Lecture Series; Seminar on the Renminbi in International Trade; Inter-Chamber Networking Session

The Research & Publications Department continued to support the maintenance and development of three websites, including the corporate website (www.sccci.org. sg), the World Chinese Business Network (www.wcbn.com.sg), and Qiye Tong, the Chinese version of the EnterpriseOne portal (www.sccci.org.sg/enterpriseone). Corporate Website (www.sccci.org.sg) The Chamber’s corporate website enables members and the public to gain access to the reservoir of information and latest developments within the Chamber’s vast network. Those accessing the website can find news on significant events initiated by the Chamber and with its business partners, download selected seminar presentations, read speeches and press releases, register online for events, and be linked to many other useful sites. The Content Management System of the website underwent a major overhaul this year, so as to increase the level of productivity of the Secretariat, by streamlining the online event registration process, as well as credit card transaction cum reporting workflow. World Chinese Business Network (www.wcbn.com.sg) The strength of the World Chinese Business Network (WCBN) is its database of ethnic Chinese companies around the world, which it has built up steadily over the years. A value-added feature is the concerted attempt to list the company’s headquarters as well as its overseas subsidiaries. Public-listed companies, large

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privately-owned firms and SMEs can all be found in this global listing of over 140,000 records. Visitors to WCBN, and those keen on the China market, can also tap on an impressive number of entries from mainland Chinese companies. A history and profile of the World Chinese Entrepreneurs Convention, founded by the Chamber in 1991, can be found in this website. Qiye Tong (www.sccci.org.sg/enterpriseone) A joint project initiated with SPRING Singapore, 企业通 (Qiye Tong) is the Chinese version of the EnterpriseOne portal, which helps to disseminate useful information to SMEs on establishing and sustaining a business in Singapore. The Chamber’s role is that of translating the contents of the portal into Chinese and uploading the Chinese text onto the site. Qiye Tong provides a wealth of information on government assistance schemes and other indispensable information in respect of doing business in the Singapore environment. In order to assist local enterprises in their endeavours to raise productivity and strengthen their competitiveness, the government rolled out a Productivity@Work microsite, dedicated to productivity-oriented schemes, on top of the existing assistance schemes. This new development added to Qiye Tong’s visitor traffic during the year. The provision of the Chinese translations in Qiye Tong thus helps to establish greater understanding of these schemes among the Chinese-educated business community.

Seminars, Dialogues & Events Seminar on “Understanding Singapore Budget 2012” On March 8, the Chamber organised an English seminar with

Lennon Lee, Partner of PwC, and Anson Lim, Tax Manager of PwC, conducted a seminar on “Understanding Singapore Budget 2012”.

PricewaterhouseCoopers (PwC) on the national Budget to provide members with a better understanding of the new budget initiatives.

& Private Hire Bus Owners’ Association (SSPHBOA) and LTA. A total of 17 people attended the dialogue.

Lennon Lee, Partner of PwC, and Anson Lim, Tax Manager of PwC, introduced the highlights of the new budget initiatives to an audience of 73 business representatives. Highlights included the enhanced Productivity and Innovation Credit (PIC) scheme, Special Employment Credit, raising CPF contribution rates for older workers, SME Cash Grant and the Renovation & Refurbishment (R&R) Deduction Scheme.

Delegation from the Thai-Chinese Chamber of Commerce On June 14, Yong Suksudprasert, the newly elected President of the Thai-Chinese Chamber of Commerce (TCCC) led a 5-member delegation to the Chamber. It was Mr Suksudprasert’s first visit to the Chamber since assuming his position as President of TCCC on January 20 2012. The visit strengthened ties between the two Chambers and underscored TCCC’s role as the third host of the World Chinese Entrepreneurs Convention Secretariat.

Dialogue with Land Transport Authority (LTA) At the Parliament sitting on April 9, Chamber’s President Teo Siong Seng raised the suggestion to Minister Lui Tuck Yew that the Ministry of Transport could consider allowing private bus companies to use their existing bus fleets and drivers so as to alleviate the shortage of public buses. Minister Lui requested the Chamber to raise the issue to the Land Transport Authority (LTA) for discussion. On June 6, the Chamber facilitated a dialogue between the Singapore School

Chamber’s President Teo Siong Seng hosted a banquet for TCCC’s President Suksudprasert and his delegation after the meeting. Dialogue with National Environment Agency (NEA) During the Chamber’s Ministerial Dialogue with then Minister of State for Manpower & National Development Tan ChuanJin on May 2, it was suggested that the government could be more flexible with their rules on construction noise control. It was requested that construction and

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renovation companies could continue with low noise level activities on Sundays and public holidays in order to improve productivity in the construction industry.

(Chairman of Trade Association & Membership Affairs Committee), Tham Poh Cheong (Secretary-General), Fiona Hu (Senior Director) and Khaw Ping Ping (Assistant Manager).

At the Parliament sitting on July 9, Chamber’s President and Nominated Member of Parliament (NMP) Teo Siong Seng raised the issue to Minister for the Environment and Water Resources Dr Vivian Balakrishnan.

RCMA expressed its sincere thanks to Chamber’s President Mr Teo for raising the question on relaxing the rules on construction noise control. The association also thanked Mr Chua for his input at the meeting with NEA.

The Research & Publications Department followed up with National Environment Agency (NEA) to coordinate a dialogue session with two SCCCI Trade Association Members in the construction industry, i.e. Singapore Contractors Association Ltd (SCAL) and Singapore Renovation Contractors & Material Suppliers Association (RCMA). A total of 16 representatives from NEA, SCCCI, SCAL and RCMA attended the dialogue session held on August 2 at NEA’s Environment Building, including Koh Kim Hock (DirectorGeneral) and six NEA officers, Tan Chim Hoon (President of RCMA) together with three Council Members, as well as Secretariat staff from SCAL. Attendees from the Chamber were Chua Seng Chong

Distinguished Speakers Lecture Series On October 19, Ambassador-at-Large Chan Heng Chee was the guest speaker at the 6th in the Chamber’s Distinguished Speakers Lecture Series. Giving a lecture entitled “ASEAN and Singapore in Washington”, Ambassador Chan spoke to 200 representatives from the business community, diplomatic corps, academic institutions and the government on the diplomatic and trade relationships within the United States, Singapore and ASEAN. Firstly, Ambassador Chan acknowledged SCCCI as a very important pillar of the Singapore economic scene and quoted several examples on Singaporeans’ entrepreneurial spirit which

The sixth lecture in the Chamber’s Distinguished Speakers Lecture Series featured Ambassador Chan Heng Chee and was moderated by Vikram Khanna, Associate Editor of The Business Times.

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had spurred businessmen to venture into non-traditional and nonfamiliar places. She said that Singapore and ASEAN were ranked in the high middle in terms of their importance to the United States and to the Administration. She said that ASEAN and Singapore had close relations with the US in terms of trade. Singapore was the 15th largest trading partner of the United States in 2011. Apart from trade and defence, Singapore and the US have interests in other areas such as education, medical and biotech, new technology, and culture. The 6th in the lecture series was organised by the Chamber in collaboration with Performance Motors Limited. Seminar on “Profit Your Business through Successful Corporate Branding“ The Chamber, in collaboration with Nanyang Technopreneurship Center (NTC), conducted a survey on “Increasing Productivity and Innovation Capabilities” from May to August. One of the survey findings was that many local SMEs primarily equate innovation with technological innovation and do not realise the effectiveness of innovation in other aspects of an organisation. Recognising that most local SMEs did not realise productivity could be improved through innovation and branding, SCCCI and NTC co-organised a Mandarin seminar called “Profit Your Business through Successful Corporate Branding”. The seminar aimed to create better awareness among the business community on how to improve productivity through innovation and branding. On November 19, international branding expert and visiting professor at NTU Dr Frank Chen spoke to 120 representatives on how a winning brand name could boost innovation, strengthen customer experience and increase profit at the seminar held at NTU@one-north. The Chamber’s Enterprise Development Centre (EDC@SCCCI) also gave a presentation to introduce government grants and offered one-to-one consultation services to participants after the seminar. Council Networking Session The November Council Networking Session was organised by the Research & Publications Committee on November 30. The Committee invited trade association member and President of the Technical Analysts Society, Wang Tao, to share his valuable insights on “Global Markets Outlook Post QE3”, covering the US dollar trend, commodities (such as gold and oil), as well as forecasting stock markets movements in USA, China and Singapore.

Others Resource Library The Chamber’s Resource Library is stocked with a diversity of current periodicals, business directories, anniversary and souvenir publications of local trade associations, and trade and investment publications from ASEAN, East Asia, South Asia, countries belonging to the European Union, Eastern Europe, North and South America, Australia and Africa. Many of the publications are unique to the Chamber’s Resource Library, especially those belonging to the China collection. These are mainly publications presented by visiting delegations originating from fast-developing provinces in China as well as cities and counties less familiar to local businessmen. TradeNet Service TradeNet is a nationwide electronic trade documentation system that approves permit applications almost instantaneously, and SCCCI is one of the TradeNet Service Centres authorised by Singapore Customs to issue Inward and Outward permits for traders. Members making use of our TradeNet services are eligible for concessionary rates. In year 2012, a total of 859 declarations were processed through the SCCCI TradeNet Service Centre, serving the needs of local importers and exporters. Translation Services During the year, the Chamber was approached by many government agencies, listed companies, multi-national corporations and SMEs to provide professional translation services, which elicited favourable feedback. Projects handled included company websites, overseas investment proposals, contracts, certification documents, and corporate promotional material. Many requests required the translation of original English content into simplified Chinese to address the needs of ventures in China, and to facilitate the submission of application procedures to the China authorities.

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External Relations Committee Appreciation Dinner for Minister Counsellor Li Ming Lin, Economic & Commercial Office of the PRC Embassy in Singapore In January, Minister Counsellor Li Ming Lin was transferred back to China. The SCCCI held a farewell dinner for Mr Li to thank him for his support to the Chamber during his posting in Singapore. The dinner on January 5 was attended by President Teo Siong Seng, Vice-Presidents Thomas Chua and Tan Cheng Gay, Trade Association & Membership Affairs Committee Chairman Chua Seng Chong, International Affairs Committee Chairman Ng San Tiong, Culture, Education & Community Affairs Committee Chairman Wu Hsioh Kwang, General Affairs Committee Vice-Chairman Chan Hock Keng, Finance Committee Vice-Chairman Ng Siew Quan, Trade Association & Membership Affairs Committee Vice-Chairman Thomas Pek, International Affairs Committee Vice-Chairman Eric Khua, council members Patrick Lee, Tay Khiam Back, Quek Soo Boon, Kek Boon Leong, Simon Goh, Tony Lim, Victor Foo and Leong Sin Kuen, honorary council members Tong Djoe, Low Teck Cheng, Tan Meng Kow, ex-council member Royston Low and the Chamber’s Secretariat staff. During the dinner, President Teo thanked Minister Counsellor Li for his continuous support to the Chamber and his efforts in promoting the 11th World Chinese Entrepreneurs Convention. He hoped that Minister Counsellor Li would continue to promote the bilateral collaborations between Singapore and China in his new role. In his note of thanks, Minister Counsellor Li commended the SCCCI on being a reputable organisation known internationally and with strong organisational expertise. He commended the Chamber on its efforts in promoting Singapore and China’s bilateral economic relations. He also expressed his thanks to the Chamber’s President, its council members and the Secretariat for the support to the Economic & Commercial Office. Johor Bahru Chinese Chamber of Commerce Chinese New Year Dinner 2012 Trade Association & Membership Affairs Committee Vice-Chairman Voo Soon Sang and Council Member David Loh attended the Chinese New Year Dinner organised by the Johor Bahru Chinese Chamber of Commerce. Held at the Southern College in Johor Bahru on February 6, the event was graced by Dato’ Haji Abdul Ghani Bin Othman, Chief Minister of Johor. The Indonesian Chinese Entrepreneur Association Installation Ceremony Finance Committee Chairman Tan Huay Lim represented the Chamber by attending the installation ceremony of the Indonesian Chinese Entrepreneur Association on February 15. Lunch Meeting with Stanley Loh, Singapore’s Ambassador to China Stanley Loh was appointed as Singapore’s Ambassador to China on January 25. Before Ambassador Loh left Singapore for his appointment, President Teo arranged a lunch meeting with him.

Vice-Presidents Thomas Chua and Tan Cheng Gay, General Affairs Committee Chaiman James Kuah, International Affairs Committee Chairman Ng San Tiong, Commerce & Industry Committee Chairman Lau Tai San, Secretary-General Lim Sah Soon and Senior Director Fiona Hu attended the lunch meeting. The meeting focused on the government’s foreign policies and explored how SCCCI could help Singapore businesses expand their operations in China. President Teo took the opportunity to also thank Ambassador Loh for his guidance and assistance during the preparations of the 11th World Chinese Entrepreneurs Convention held in 2011. Visit by the Singapore Chamber of Commerce Western Australia Representatives from the newly established Singapore Chamber of Commerce Western Australia (SCCWA) paid a visit to the SCCCI on March 16. External Relations Committee Vice-Chairman Tan Kim Seng, together with Secretary-General Lim Sah Soon, Deputy Secretary-General Tham Poh Cheong and representatives from the Secretariat met with SCCWA’s President Anthony Quahe, Senior Vice-President Eugene Lim and Treasurer Joachim Tan. As a backgrounder, Mr Lim first introduced SCCCI’s organisational structure and the membership network. During his introduction, Mr Quahe mentioned that SCCWA was set up in June 2012 with the support from the Western Australian Government. He hoped that both Chambers could cooperate to help Singaporean and Australian companies expand their businesses. Mr Lim also touched upon the possibility of business missions to Western Australia as it was strong in the logistics, construction and F&B industries. Lunch Meeting with Indonesia’s Ambassador to Singapore A lunch meeting was arranged with HE Andri Hadi, Indonesia’s Ambassador to Singapore, First Secretary (Economic) Arianto Suroyo, and Nari Santoso, Chairman of the Indonesia Investment Promotion Centre on April 3 at Mezza9, Grand Hyatt. Representatives from the Chamber were President Teo Siong Seng, Vice-President Thomas Chua, External Relations Committee Chairman Tang Kin Fei, International Affairs Committee Chairman Ng San Tiong, Commerce & Industry Committee Chairman Lau Tai San, International Affairs Committee Vice-Chairman Eric Khua, Commerce & Industry Committee Vice-Chairmen Tan Bock Huat and Lee Sze Leong, Deputy Secretary-General Tham Poh Cheong and Senior Directors Irene Low and Fiona Hu. President Teo first welcomed HE Andri Hari as the newly appointed Ambassador of Indonesia in Singapore. He noted that Indonesia is an important trade and investment partner of Singapore, and expressed the hope of maintaining close ties with the Embassy of Indonesia to explore opportunities of collaboration. HE Andri Hadi gave an update on Indonesia’s economy and latest developments, and looked forward to continued collaboration with the Chamber. He added that his Embassy would be pleased to assist the Chamber in its business missions to Indonesia and help local SMEs explore business opportunities. Apart from Batam, HE Andri

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The Chamber held an appreciation dinner for Minister Counsellor Li Ming Lin (fourth from left) of the PRC Embassy in Singapore.

Hadi suggested that the Chamber consider Balikpapan, Kalimantan and Surabaya as areas of interest for investment and manufacturing. Courtesy Visit by the Taipei Representative Office in Singapore The Taipei Representative Office in Singapore (TRO) paid a visit to the SCCCI on May 25. Representative Hsieh Fadah, Senior Advisor Peter Ho, Assistant Director Thomas Tang and Assistant Director Cheng Chin Lan met with SCCCI’s President Teo, Vice-Presidents Thomas Chua and Tan Cheng Gay, International Affairs Committee Chairman Ng San Tiong, External Relations Committee Vice-Chairman Tan Kim Seng and representatives of the Secretariat. President Teo welcomed Representative Hsieh in his newly-appointed role and hoped that the Chamber and TRO would continue to cooperate to promote trade between Singapore and Taiwan. During the visit, President Teo mentioned that the Singapore government’s focus was for local companies to improve productivity and reduce their reliance on foreign workers. He felt that local companies should learn from Taiwan in these aspects and hoped that the Chamber and TRO could collaborate to train local companies, especially those in F&B and retail industries, to improve their productivity. Representative Hsieh stressed the importance of the Singapore market and the need for Taiwan to work with Singapore. After his introduction on Taiwan’s current economic and political climate, Representative Hsieh mentioned the Economic Division’s plans to help Taiwan enterprises expand their businesses to other parts of Asia. He also hoped to participate in the Chamber’s business missions. 108th Anniversary of the Chinese Chamber of Commerce & Industry of Kuala Lumpur & Selangor Honorary Council Member Lau Ing Woon attended the 108th

Anniversary of the Chinese Chamber of Commerce & Industry of Kuala Lumpur & Selangor held on June 19–21. Golf activities, a welcome reception, an anniversary dinner and sightseeing tours were included in the anniversary celebrations. Council Networking Session The External Relations Committee organised the June Council Networking Session on June 29 and invited Tan Soon Kim, Group Director (Southeast Asia Group) of International Enterprise Singapore, to give a presentation on the economic opportunities in Myanmar. As SCCCI had scheduled a business mission to Myanmar in September, the presentation gave insights on Myanmar’s investment climate and business potential prior to the mission. Courtesy Visit by the Royal Thai Embassy Phasporn Sangasubana, Minister and Deputy Chief of Mission (DCM) of the Royal Thai Embassy, visited the Chamber on September 7 to promote bilateral trade between Singapore and Thailand. External Relations Committee Vice-Chairman Tan Kim Seng, SecretaryGeneral Tham Poh Cheong, Senior Director Fiona Hu and Senior Executive Queenie Ho received Minister Phasporn. During the visit, Minister Phasporn said the Thai Embassy was keen to promote trade between Singapore and Thailand, especially in the rice, electronic products and automobile parts industry. ViceChairman Tan Kim Seng explained the structure of the Chamber and Secretary-General Tham Poh Cheong introduced the Chamber’s history and membership network. During the discussion, Mr Tan mentioned that Singapore companies could explore business opportunities in Thailand on oil, natural gas and the tourism industry. He also hoped that the Chamber could further enhance our collaboration with the Embassy by jointly organising events.

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Participants of the Inter-Chamber Networking Night 2012 listening attentively to the guide during the tour of the Malay Heritage Centre.

SMCCI-SICCI-SCCCI Inter-Chamber Networking Night 2012 The SCCCI, together with the Singapore Indian Chamber of Commerce & Industry (SICCI) and Singapore Malay Chamber of Commerce & Industry (SMCCI) held the second SMCCI-SICCISCCCI Inter-Chamber Networking Night on October 5. Hosted by the SMCCI this year, there was overwhelming response of 150 participants from all three ethnic Chambers. A total of 40 members from SCCCI attended the networking night. They included President Teo Siong Seng, Vice-President Thomas Chua, General Affairs Committee Chairman James Kuah, Commerce & Industry Committee Chairman Lau Tai San, Trade Association & Membership Affairs Committee Vice-Chairman Thomas Pek, and council members Kho Choon Keng, Quek Soo Boon, Simon Goh, Tan Choon Boon, Victor Foo and Leong Sin Kuen. Prior to the networking dinner at Mamanda Restaurant, SMCCI invited our council members to tour the Malay Heritage Centre, which was re-opened in September this year. The networking session started at 7.30 pm, with SMCCI’s President Abdul Rohim Sarip delivering his speech. In his speech, Mr Sarip welcomed the participants and introduced the history of the Malay Heritage Centre. He also hoped that businesses would sail through the economic downturn and expand their operations abroad. He also looked forward to organising more networking and business missions with SICCI and SCCCI. The programme included traditional Malay dance performances, and a presentation by Singapore Corporation of Rehabilitative Enterprises (SCORE) on the Yellow Ribbon project.

Participants could network and enjoy traditional Malay performances at the Inter-Chamber Networking Night 2012 hosted by SMCCI.

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Filming of the “Lion City Revelation” Documentary by China Central Television Mdm Chen Baoliu, former PRC Ambassador to Singapore, visited SCCCI in February to introduce the China Central Television (CCTV) production team of the documentary “Lion City Revelation”. Mdm Chen hoped that the Chamber would assist them with their filming. The documentary had a total of 10 50-minute long episodes, documenting Singapore’s political, economic, cultural and social developments. It would be telecast on China’s CCTV in early 2013. The production crew followed up by interviewing President Teo in early October for the documentary. The External Relations Committee assisted the crew in filming the Chamber’s council meeting, the “SCCCIBOC Forum -- The Rise of the Renminbi in International Trade and Case Scenarios” and the council meeting at the Singapore Maritime Institute. The Straits Times reported on the Chamber’s Annual Lunar New Year Gathering.

Media Relations The External Affairs Committee continued to work closely with various local and international media in 2012 to increase exposure for the wide spectrum of activities organised and managed by the Chamber and its subsidiaries. The support rendered to all other departments within the Chamber and their subsidiaries resulted in extensive coverage for most events. These included write-ups and coverage on regular events like the Lunar New Year Gathering, 44th War Memorial Service, Mid-Autumn Festival celebrations, 46th National Day Dinner, new courses offered by the Singapore Chinese Chamber Institute of Business and other important functions like the SCCCI-BT Business Outlook Forum, the 14th Annual SMEs Conference & 15th Infocomm Commerce Conference held in August and seminars organised by the EDC@SCCCI. We also received widespread media coverage on the business missions organised by the Chamber, several business sentiments surveys conducted by our Chamber, and responses to new schemes and policies implemented by the government.

The Business Times featured the 15th Infocomm Commerce Conference.

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Trade Association & Membership Affairs Committee

Minister for Trade and Industry Lim Hng Kiang (left) exchanged views with trade association representatives at a dialogue on July 31 moderated by Chamber’s President Teo Siong Seng (right).

Trade Association and Membership Activities Ministerial Dialogues with Trade Association Members The Chamber organised three ministerial dialogues in 2012, with the last dialogue being open to the media. Trade association representatives were invited to share their industry challenges with government representatives. The dialogues also helped the business community to understand the government’s strategic direction for the country. In this way, the Chamber played its role in facilitating communication between businesses and the government. Tan Chuan-Jin, then Minister of State for National Development and Manpower, Lim Hng Kiang, Minister for Trade and Industry and Grace Fu, Minister in the Prime Minister’s Office, Second Minister for the Environment and Water Resources & Second Minister for Foreign Affairs were invited to the dialogue sessions conducted on May 2, July 31 and November 9 respectively. Issues relating to national development, manpower and other trade-related policies, current manpower challenges and actions taken, manpower trends and mid-

to long-term business plans; foreign talent policies and environmental cleanliness, were among the topics discussed at the dialogue sessions. 2012 Members’ Nite The Chamber held its inaugural networking dinner event for its various interest groups on January 2 at the SCCCI Auditorium. Participants from the various interest groups comprising the Young Entrepreneurs Network (YEN), Career Women’s Group (CWG), Mandarin Singing Class, Toastmasters Club and Chinese Calligraphy Class attended the event to celebrate the new year. President Teo Siong Seng expressed his gratitude to these interest groups for their great effort and preparation in organising the event. August Council Networking – Let’s talk about Glass On August 31, Council Member Simon Goh, Managing Director of Glass Point Construction Pte Ltd, gave a presentation entitled “Let’s Talk about Glass” to 30 council members. The presentation introduced the history and uses of glass as well as the outlook of the glass Industry.

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The Young Entrepreneurs Network (YEN) organised a visit to SWAMI Home as part of its WOW Day Community Welfare programme.

Association Singapore and members from SCCCI and the Young Entrepreneurs Network visited Sunbeam Place, a home for abused and neglected children under the Singapore Children’s Society. Volunteers repainted the children’s rooms and tidied up the home’s garden. This activity was also a platform for YEN members to interact with volunteers who were new immigrants and allowed them to integrate into and contribute to the society. To thank volunteers for their contributions, the YEN committee organised an appreciation ceremony on August 27 which was attended by 60 volunteers.

Interest Groups Young Entrepreneurs Network Experience Sharing Sessions On April 19, Dennis Ng, Founder of MasterYourFinance.com Pte Ltd and author of The Straits Times bestseller What Your School Never Taught You About Money, shared on the “Secrets to Wealth and Success in Entrepreneurship”. The session saw an attendance of 40 participants. On September 26, Douglas Foo, Chairman and CEO of Sakae Holdings Ltd, was invited to share his entrepreneurial experiences with 60 participants at the Earshot @The Arts House. Business Networking Session YEN organised business networking sessions on the last Wednesday of each month to promote networking and interaction among members. During the year, YEN also broadened its network to include the Chinese Scholars and Students Association in Singapore, Zhejiang

University Alumni Association Singapore, Shanghai Jiaotong University Alumni Association Singapore and SingaporeChina Business Association’s Youth Group. Family and Health YEN organised two sports activities comprising Golf Lessons for Enthusiasts and a treetop walk at MacRitchie Reservoir. A total of eight classes on basic golf techniques were conducted from July 7 to August 18 during Golf Lessons for Enthusiasts. Participants also enjoyed a practical hands-on 8-hole green lesson at the last session. The MacRitchie Treetop Walk was held on February 12 with a participation of 32 members. WOW Day Community Welfare Event Visit to Sunbeam Place On July 22, 150 volunteers consisting of students from Jurong Junior College, the Chinese Scholars and Students Association in Singapore, Zhejiang University Alumni

Visit to SWAMI Home On November 25, 220 volunteers from YEN, the Chinese Scholars and Students Association in Singapore, Zhejiang University Alumni Association Singapore and Shanghai Jiaotong University Alumni Association Singapore visited approximately 200 elderly residents at the SWAMI Home. Volunteers also brought some residents to the National Museum of Singapore. Both community welfare projects obtained funding from the Singapore Chinese Chamber of Commerce Foundation and the National Integration Council’s Community Integration Fund. Appointment to the Singapore Youth Award (SYA) Selection Board (Entrepreneurship) YEN Chairman Thomas Pek was appointed as the Deputy Chairman of the Singapore Youth Award (SYA) Selection Board (Entrepreneurship) for the term December 1 2011–September 30 2012. 14th Advanced-Level Workshop on China’s Economy for Overseas Ethnic Chinese Young Entrepreneurs SCCCI was invited to nominate talented young entrepreneurs to take part in the 14th Overseas Chinese Young

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YEN Chairman Thomas Pek and members received five delegates from the All-China Youth Federation (ACYF) on March 30.

Entrepreneurs China Economics Senior Exchange Programme organised by the Overseas Chinese Affairs Office of Sichuan Province People’s Government on May 24 – June 2 in Sichuan and Beijing. SCCCI nominated seven representatives comprising SCCCI council members’ children and the World Chinese Entrepreneurs Convention (WCEC) Volunteer Leaders. The representatives were Voo Choon Ling, Chua Ai Ling, Chris Loo, Low Kok Chen, Soon Tze Ling, Zhong Si Wan and Zhong Si Nuo. 4th Singapore Chinese Foreign Students Sports Festival On June 19-July 21, the Chinese Scholars and Students Association in Singapore organised the 4th Singapore Chinese Foreign Students Sports Festival to foster friendship among China international students and provide sports enthusiasts a platform to showcase their talents. YEN was one of the supporting organisations of this event. All-China Youth Federation (ACYF) Delegation Visit On March 20, YEN committee Chairman Thomas Pek led committee members to

receive a 5-member delegation from ACYF led by Lu Yongzheng, Vice-President of the ACYF and Secretary of the Secretariat of the Central Committee of the Communist Youth League of China (CYLC). The main purpose of the visit was to strengthen the network and collaboration between youths of both countries. Receiving the Macao Chamber of Commerce Youth and Women’s Committees On June 6, YEN received Joyce Wong Yuk Sze, Committee Member of the Macao Chamber of Commerce and Deputy Chief of its Ladies Committee, and Joe Mok, Executive Member of the Macao Chamber of Commerce’s Youth Committee.

Career Women’s Group The 56th Career Women’s Group (CWG) committee was led by Council Members Quek Soo Boon and Yeong Phick Fui. Building on the four values of De (Virtue), Zhi (Wisdom), Qun (Fellowship) and Mei (Grace), CWG organised a series of events to help the development of career women. The 56th committee of CWG comprises: Advisor : Claire Chiang Senior Vice-President, Banyan Tree Holdings Chairperson : Quek Soo Boon Director, iGlobe Partners Pte Ltd Vice-Chairperson : Yeong Phick Fui Director, Blue Gaia Pte Ltd Members : Let’s Care (De) Adeline Ting Serena Yong Chua Bee Ling Chua Weiling

Director, Sundra International Pte Ltd General Manager, Personal Systems Group, Hewlett-Packard Singapore (Sales) Pte Ltd Manager, International Relations, Media Development Authority Business Consultant, Ho Bee Holdings (Pte) Ltd

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商团与会员事务委员会 Trade Association & Membership Affairs Committee

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Let’s Inspire (Zhi) Poh Mui Hoon Jennifer Lim Ang Shih-Huei Lee Shu-Lyn

Group CEO, ICONZ-Webvisions Pte Ltd Director, Straits Law Practice LLC Managing Director, Pelham Bell Pottinger Asia Executive Director, Acel Precision Plastics

Let’s Share (Qun) Anne Lee Wu Chunling Corina Ng

Investment Director, Bowen Enterprises Pte Ltd Group Financial Controller, Woodlands Transport Service Pte Ltd Managing Director, Edenburn Consulting International

Let’s Shine (Mei) Hwang Yee Cheau Lily Kuo Sharon Chin Jacqueline Tan

Managing Director, TP Dental Surgeons Pte Ltd Director, Rilico Singapore Pte Ltd Financial Services Agency Manager, American International Assurance Co, Ltd Deputy General Manager, Lucasfilm Singapore

The Career Women’s Group organised “Bring-A-Friend” cooking classes at ToTT Cooking Studio.

International Women’s Day Networking Forum On March 10, CWG celebrated International Women’s Day with the “Voices of Women Leaders” Networking Forum at Mandarin Orchard. It was the first event which was based on CWG’s theme “Let’s Care, Let’s Inspire, Let’s Share and Let’s Shine”. Four outstanding female leaders were invited to share their knowledge and management experiences with 250 participants. Sim Ann, Senior Parliamentary Secretary, Ministry of Education & Ministry of Law, was the special guest for the networking dinner.

During his speech, Chamber’s President Teo Siong Seng encouraged successful women entrepreneurs to join the Chamber as members, enhance the profile of CWG and contribute to social and economic development. He emphasised that apart from career development, women hoped to achieve personal self-fulfilment and also contribute towards society. He said that it was commendable that many women have proven themselves capable in the financial, social and cultural spheres. President Teo also went on to say that men should support women and help them to achieve their aspirations.

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During her welcome speech, CWG Chairperson Quek Soo Boon officially introduced CWG’s work plans and committee. ViceChairperson Yeong Phick Fui also announced that the “Let’s Care (De)” sub-committee would be working with the Yellow Ribbon Project to help ex-offenders from the women’s prison re-integrate into society and encouraged all women present to support the project. Panelists for the afternoon networking forum were: CheongChua Koon Hean, Chief Executive Offer of the Housing Development Board; Janet Ang, Managing Director of IBM Singapore; Gillian Tan, Founder and Creative Director of Clicknetwork.tv; and Irene Ang, Founder of Fly Entertainment Pte Ltd. The four outstanding ladies have been exemplary in their respective fields and juggled multiple roles of wife, mother, daughter and friend. They credited their success and knowledge to adopting an open-minded management style and having a spirit of cooperation. They also shared the importance of spending family time in the midst of fulfilling their career aspirations. Year-End Party A year-end Shanghai-theme Christmas party was held on November 29 at the UBS Command House. Among the invitees were past speakers and CWG members. A total of 50 participants clad in colourful cheongsams turned up for this glamorous event. Let’s Care (De) Activities The following activities were organised to promote contribution to society and foster community engagement: • Tea Session with Singapore Corporation of Rehabilitative Enterprises (SCORE) On February 23, CWG invited SCORE, a statutory board under the Ministry of Home Affairs, to introduce to 20 SCCCI members on how they could help ex-offenders re-integrate into the society by providing employment opportunities. Benny Se Teo, owner of 18 Chefs restaurant, and Jane Lum, Human Resource Executive of Singapore Crocodile (1968) Pte Ltd, also shared their experiences on hiring ex-offenders. The members gained a better understanding on how employers could help build bridges and change the lives of the ex-offenders. According to statistics, the success rate was 30 per cent. • Project SEED (Supporting Female Ex-Offenders, Empowering Development) CWG, together with the Chamber’s Institute of Business, partnered the Singapore Corporation of Rehabilitative Enterprises (SCORE) under Project SEED through four approaches: “Train and Place”, aftercare support services, inspirational talks and family engagement activities. The short-term goal is to help female ex-offenders reenter the workforce. Ultimately, the project aims to help female exoffenders build their own careers and contribute back to society.

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Project SEED was officially initiated on August 15. Members were invited to participate in the project through various means such as volunteering as motivational speakers, giving donations and providing job opportunities. Under the “Train and Place” approach, SCORE would select 15 to 20 Chinese female ex-offenders to undergo training by the Chamber’s Institute of Business. Instructors will conduct Go-theExtra-Mile for Service (GEMS) and English for Front-Line Staff courses for these selected candidates. CWG also encouraged SCCCI members to provide job opportunities for the trained inmates. After 6 months, employers who participated in the project would be invited to provide feedback on the performance of these ex-offenders. SCORE and the Chamber would further improve the effectiveness of the project and improve the training provided. Under the coordination of SCORE, members of CWG conducted inspirational talks and sharing sessions with offenders. CWG also planned to organise an annual family engagement event to strengthen the bond between the offenders and their families. Singapore Chinese Chamber of Commerce Foundation donated $10,000 to support the training of the first batch of female inmates. Let’s Inspire (Zhi) Activities The following activities were organised to promote knowledge sharing, women entrepreneurship and leadership: • Towards Successful Work-Life Integration Forum The “Towards Successful Work-Like Integration Forum” co-organised by CWG and the Employer Alliance was held on February 17 at Sheraton Towers. More than 100 employers and human resource managers attended the event. Claire Chiang, Chairperson of Employer Alliance, SCCCI Honorary Council Member and CWG Advisor, said employers should respond to changing business needs and embrace work-life balance by investing in their employees. Otherwise there would be an outflow of talent leading to higher business costs and greater business challenges. • “Beyond Impulse: Investing in Precious Metals and Gems” Networking Session A CWG networking session was held on June 27 at Fullerton Hotel’s Post Bar Room. Speakers Dominic Schnider, Executive Director of UBS and Jean Nasr of internationally renowned jewellery brand, Mouawad, shared with 25 participants on investing in gold, silver and precious stones. • Understanding the Lemon Law – How does it impact you? CWG invited committee member Jennifer Lim to discuss the newly implemented Lemon Law on September 6. A panel consisting

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CWG celebrated International Women’s Day with the “Voices of Women Leaders” Networking Forum at Mandarin Orchard.

of the Assistant Director (Legal) of the Consumers Association of Singapore (CASE) Thevanathan Pillay and Courts Asia Pte Ltd CEO Terry O’Connor formed a panel discussion to answer participants’ queries.

Let’s Share (Qun) Activities The following activities were organised to leverage the collective wisdom and strength of women to build a win-win global network: • Thai Women Delegation Networking Session On March 14, Vice-Chairperson Yeong Phick Fui led committee members to welcome 28 members from the Thai Chinese Women Association. Both parties agreed to continue to encourage interaction between women from both countries and build an international network. • Singapore International Jewellery Show Tea Party On July 14, 20 CWG members were invited to attend the Singapore International Jewellery Show Tea Party held in the Marina Bay Sands Exhibition Hall. Participants enjoyed a fashion show by Konplott Singapore, a beauty and wellness talk as well as a networking reception. • Strategising work plans and arrangements A dinner gathering was held at CWG advisor Claire Chiang’s residence on July 4 during which CWG activities for the second half of the year were discussed and planned. • Pre-National Day Rally Dialogue Two CWG representatives attended the People’s Association Pre-National Day Rally Dialogue on July 20. The dialogue was chaired by Grace Fu, then Senior Minister of State for the Environment and Water Resources and Communications, Information and the Arts, and Halimah Bte Yacob, Minister of State for Community Development, Youth and Sports. The dialogue revolved around how to improve the current marriage and parenthood policies to better benefit citizens.

• Line Dance Series Line dance classes were conducted at the SCCCI Auditorium every Wednesday night comprising eight lessons over two periods from March 28 to May 16 and from June 20 to August 22. Under dance instructor Irene Gan’s guidance, the members picked up professional dance techniques and furthermore forged new friendships and enhanced their network through their love for dance. • “Bring-A-Friend” Cooking Class “Bring-A-Friend” cooking classes were conducted on April 21 and August 25 at ToTT Cooking Studio with an attendance of 50 participants. The classes were good networking opportunities as members invited their friends for the classes. Let’s Shine (Mei) Activities The following activity was organised to cultivate virtue, poise and elegance to enrich life: • Tea Art Appreciation A tea art appreciation session was conducted on May 28 at Tea Bone Zen Mind. A total of 25 members participated in the event. Carrie Chen, owner of Tea Bone Zen Mind, talked about the differences in Chinese, Taiwanese and Japanese tea cultures, and gave an indepth explanation on the types of tea.

Mandarin Singing Classes

The Chamber’s “Mandarin Sentimental Hits Singing Class” and “Mandarin Folk Songs Singing Class” were conducted on Tuesdays and Saturdays respectively. There were four sessions with 10 classes per session. Each session had an average of 40 students. “Rhythm of Spring” concert On March 3, 39 students from the “Sentimental Hits Singing class” held a “Rhythm of Spring” concert at the SCCCI Auditorium. They performed Chinese classic hits to an audience of 250 people. 2012 Annual Concert On December 29, 32 students from the “Folk Songs Singing Class” presented its 2012 Annual Concert by performing a repertoire of folk songs to an audience of 250 people.

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科技委员会 Technology Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Technology Committee

From right: Minister for Information, Communications and the Arts Dr Yaacob Ibrahim, Chamber’s President Teo Siong Seng and Chairman of the Technology Committee Stephen Lim touring the SME Business Solutions Gallery at the Infocomm Commerce Conference.

15th Infocomm Commerce Conference On August 24, the Chamber and Infocomm Development Authority of Singapore (IDA) jointly organised the 15th ICC at the Suntec Convention Centre with the theme “IDEAS. INNOVATE. INFOCOMM”. A total of 2,500 participants attended the conference. In his keynote speech, Guest of Honour Dr Yaacob Ibrahim, Minister for Information, Communications and the Arts, announced that to encourage more SMEs to use advanced infocomm technology (ICT) to boost productivity, IDA’s iSprint grant for qualifying expenditure would be increased from 50 per cent to 70 per cent. At the same time, qualifying expenditure subsidy for intermediate solutions had been increased by $10,000 to $20,000. Minister Ibrahim said that the widespread use of the Internet and social media has affected buying habits and increased the product knowledge of consumers. Businesses need to embark on more effective and operating methods to retain and attract customers in order to remain competitive. Chamber’s President Teo Siong Seng said that SMEs could tap on the Chamber’s SME Infocomm Resource Centre (SIRC@SCCCI) for ICT advisory services and available government assistance for ICT adoption. Since its inception in 2008, SIRC@SCCCI has held over 150 ongoing technology facilitations every year, and is geared to reach another milestone by engaging 12,000 SMEs by the end of 2012. The Conference comprised seven seminars in English and two seminars in Mandarin. Experts from different fields shared their experiences and introduced the latest technological advancements

and services. Participants could select from a range of topics according to their interests: • • • • • • • • •

Ideas . Innovation . Infocomm 5 Infocomm Initiatives Every SME Must Know Business Ideas Built Upon a Cloud Working Smarter and Taking a Leap with Innovation to Improve Productivity To “LIKE” or to “UNLIKE’ : The Dilemma of Social Media Make Your Business Smart What Grant is Suitable for My Business? Using Innovation and Technology to Increase Productivity Business Technology Seminar

The National Trades Union Congress (NTUC) also organised the two workshops: 1. Tapping Social Media for Value Creation & Growth in Business 2. “Know How” to Implement Social Media for Business SCCCI Invited to be on the Evaluation Committee for the National Infocomm Awards (NIA) 2012 The Infocomm Development Authority of Singapore (IDA) and the Singapore Infocomm Technology Federation (SiTF) organised the National Infocomm Awards (NIA) and the Chamber was invited to select a representative to be part of the evaluation committee. The Chamber’s Technology Chairman Stephen Lim agreed to be part of the committee to analyse and select organistions to be nominated for the “Most Innovative Use of ICT: Private/Public/SME” award. The Chamber was listed as a supporting association for the event.

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This biennial event serves to recognise innovative leaders and promote a spirit of innovation. Singapore SME Infocomm Adoption Committee The Infocomm Development Authority of Singapore (IDA) invited the Chamber to nominate a representative to join the SME Infocomm Adoption Committee. The Chamber’s Technology Chairman Stephen Lim agreed to be part of the committee. The main objective of this committee is to recommend strategies and initiatives to encourage infocomm adoption by SMEs. The members also advise on possible collaborations between public and private sectors to encourage infocomm adoption by SMEs.

SIRC@SCCCI Events Social Media Readiness Assessment With the increasing popularity of the use of social media, SIRC@ SCCCI organised a Social Media Readiness Workshop on February 8 to help SMEs and SCCCI members determine whether they are ready to explore social media strategy and evaluate their readiness. The workshop was conducted at the Singapore Chinese Chamber Institute of Business with 30 participants. The workshop was also conducted on March 13, April 17, July 4 and on August 24 at the 15th Infocomm Commerce Conference. A total of 300 participants attended the sessions. “Are you LinkedIn” Hands-on Workshop On February 15, SIRC@SCCCI organised the hands-on workshop to teach SMEs about B2B networking using LinkedIn. LinkedIn is a complimentary Internet platform for business development. “Know More” Sessions on IT Productivity Grants, IT Contracts & SIRC@SCCCI On February 16, the session was held to help SMEs and SCCCI members better understand how they could tap on government grants and assistance programmes to help improve business productivity. The seminar also showed participants how IT could be used to solve business challenges and have a better understanding of IT contract guidelines.

“Social Media for B2B Business” Workshop The workshop was conducted on March 29 and June 28 to introduce how successful and effective social media campaigns could create opportunities for business development. “Simple DIY E-commerce for SMEs” Workshop SIRC@SCCCI organised the workshop on April 18-19 and July 25-26 to teach SMEs how to build e-commerce platforms. Participants also learnt about effective methods to run businesses online as well as building and marketing web stores. “Facebook & Twitter Workshop: The Practical Approach to Maximum Customer Outreach” Workshop SIRC@SCCCI organised the workshop on May 23 and June 19 to teach businesses how to use Facebook and Twitter effectively and efficiently to create, brand and market products and services.

Other Seminars/Workshops “Accounting Made Easy” Seminar Jointly organised by SIRC@SCCCI and Kingdee International Software Group (Singapore) Pte Ltd on March 20, the session aimed to help SMEs gain awareness of the latest capabilities in accounting technology as well as GST related matters. 30 participants attended the session. “Learn Instant Efficiency around Microsoft Office 2010” Workshop Jointly organised by Microsoft and SIRC@SCCCI, experts from Microsoft shared with 50 participants how to effectively use Microsoft Office 2010 to achieve greater efficiency on their daily work processing documents. “Print Access Management – Make Every Page Count” Seminar On April 12, SIRC@SCCCI and Argentra organised the session to explore the common pitfalls arising from failure to manage printing within a company. A total of 20 participants attended the seminar.

The seminar was also conducted on March 15, April 16, May 16, October 23 and November 9. The sessions were attended by a total of 85 participants.

“Using Advanced One Stop Solution to give your Business a New Impetus” Workshop in Mandarin On May 24, SIRC@SCCCI and SingTel conducted a hands-on session for 12 participants on how SaaS-based solutions could help to maximise SMEs’ business productivity.

“Social Media for Retail Business” Workshop Workshops were held on March 28 and June 20 to help SMEs in the retail industry learn how to leverage on successful social media campaigns to expand their businesses.

“Manage your Online Business Effortlessly” Workshop On June 14, SIRC@SCCCI and SingTel organised a workshop for 21 participants to provide hands-on experience to manage the outlook, content and functionality of their online business.

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SIRC@SCCCI and Microsoft organised the “Sneak Preview for New Office and Windows 8” Seminar on October 10.

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

The “Singapore Data Protection Framework” Seminar was organised in collaboration with IDA.

“How to Transform Your Business with SAP” Workshop On July 3, SIRC@SCCCI, SAP and NEC organised the workshop for 16 participants to provide hands-on experience to use SAP Business One to manage business functions.

“Ways to Keep Your Customer for Life” Seminar On October 18, SIRC@SCCCI, SAP and Blue Ocean Systems organised the seminar to address the importance of CRM to know customers better and provide them with a great customer experience.

“Turn Customers Data into Profits” Workshop On July 5, SIRC@SCCCI and SingTel organised a workshop for 12 participants to provide hands-on experience to manage customer database, identify profitable customers and engage potential customers.

“Simplify and Innovate your HR processes with SaaS today!” Workshop On November 15, SIRC@SCCCI, Fuji Xerox, AG Net and Prevview organised the seminar for 20 participants to address how companies could reduce errors in common HR administrative processes, utilise time more efficiently to manage critical business assets and people, and lower total cost of ownership through adopting hosted solutions.

Being Green & Sustainable – The New Business Model for Success for SMEs On July 24, SIRC@SCCCI collaborated with Singapore Compact to share with 35 participants on sustainable and green businesses. “Gain Competitive Advantage with Mobile Applications” Seminar On September 20, SIRC@SCCCI and Fuji Xerox organised the session to share with SMEs how business mobility could help improve workplace productivity, efficiency, data accuracy, and reduce manual paper-based processes. “Build Your Own Business Website within Minutes” Workshop On October 4, SIRC@SCCCI and SingTel organised the workshop for 24 participants to introduce how businesses could use the Internet to promote their products and create a business website easily. “Sneak Preview for New Office and Windows 8” Seminar On October 10, SIRC@SCCCI and Microsoft organised the session for 75 participants on Microsoft’s latest software and addressed answers to frequently asked questions.

“Avoid Mistakes in Your Company’s Tax Obligation and Filing & Improve Financial Visibility with Cloud-based Accounting Solution” Seminar On November 20, SIRC@SCCCI, Kingdee, SME Software Solutions, NEC and Runnex, organised the seminar for 30 participants to address how companies could avoid cumbersome issues while using manual spreadsheets to manage their accounts as compared to using an accounting software. The session also identified security concerns with regards to cloud-based accounting solutions. IRAS also spoke on the tax obligations of a self-employed individual, importance of keeping proper records, filing of tax returns and common errors made by self-employed individuals. “Singapore Data Protection Framework” Seminar On December 4, SIRC@SCCCI and IDA organised the session for 35 participants on the key principles, scope and rules of the proposed Personal Data Protection Act (PDPA), impact on data collection and usage for private organisations and the Do-Not-Call (DNC) Registry.

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国际事务委员会 International Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

International Affairs Committee

Chamber’s President Teo Siong Seng (fifth from left) led a delegation on a business mission to the cities of Ahmedabad, Pune and Mumbai in India.

Overseas Business Missions Business Mission to India The Chamber’s business mission to India was jointly organised by the International Affairs Committee and Commerce & Industry Committee on February 26 to March 2. Chamber’s President Teo Siong Seng led a 40-member delegation to Ahmedabad, Pune and Mumbai. While in India, the Chamber met with important government agencies, local business leaders and built closer economic relations between Singapore and India. The mission was supported by International Enterprise (IE) Singapore and the Confederation of Indian Industry (CII). On February 27, the delegation met with officials from Ahmedabad and Gujarat and attended information sessions on investment opportunities. A total of 11 members of the delegation comprising President Teo, Vice President Thomas Chua, Chairman of Commerce & Industry Committee Lau Tai San, Vice-Chairman of Trade Association

& Membership Affairs Committee Voo Soon Sang, Vice-Chairman of International Affairs Committee Eric Khua, and ViceChairman of Commerce & Industry Committee Lee Sze Leong, along with other business representatives met with Chief Minister of Gujarat Narendra Modi. President Teo also hosted a dinner organised by Pacific International Lines for delegates of the business mission. A series of networking sessions were organised for delegates of the mission and Indian business representatives. The sessions were held in Ahmedabad on February 28, in Pune on February 29 and March 2 in Mumbai. On March 2, 13 delegates comprising President Teo, Chairman of Commerce & Industry Committee Lau Tai San, Vice-Chairman of Trade Association & Membership Affairs Committee Voo Soon Sang, Vice-Chairman of International Affairs Committee Eric Khua, ViceChairman of Commerce & Industry Committee Lee Sze Leong, members of the International Affairs Committee Benny Pua and Raymond Toh, and Commerce

& Industry Committee member Nelson Lim had the opportunity to meet with the Chief Minister of Maharastra Prithviraj Chavan to learn about the investment environment. Business Mission to China On April 22-29, Chamber’s President Teo Siong Seng led an 88-member mission to Shenyang, Yingkou, Dalian, Changchun, Jilin and Changbaishan. The trip was an opportunity for Singapore to strengthen interaction and cooperation with Liaoning and Jilin and open up opportunities for the Chamber’s members to invest in the area. Minister for Health Gan Kim Yong, Minister of State for National Development Lee Yi Shyan, Singapore’s Ambassador to China Stanley Loh and China group director of International Enterprise (IE) Singapore Ignatius Lim also joined the business mission and met Governor of Liaoning Province Chen Zhenggao, Party Secretary of Jilin Province Sun Zhengcai and Governer of Jilin Province Wang Rulin. The main purposes of the mission were: 1. To strengthen interaction and

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The Chamber’s business mission to Myanmar included meetings with important representatives from the government and business sector in Myanmar.

cooperation with the government and provincial authorities in China and to respond to the invitation of various cities in China which encourage Singapore’s investment, 2. To learn about the development and potential of Shenyang, Yingkou, Dalian, Changchun, Jilin and emerging industrial parks, 3. To help local companies discover business opportunities and areas for cooperation in these areas. Through the business mission, delegates experienced the development of Northeast China since the Northeast Revitalisation policy was implemented in 2003. Delegates visited Shenyang, Yingkou, Dalian and Liaoning. In particular, Changxing Island in Dalian is targeted to undergo development to become a world-class location for the oil and chemical, shipping and port equipment manufacturing industries. Delegates learnt more about the development in Northeast China and its business opportunities. Subsequently, the delegation departed for the Yongji Sino-Singapore Food Industrial Park and attended a Jilin City Economic Development Seminar. During the seminar, Jilin government officials gave a short briefing on Jilin’s investment development and opportunities in the areas of resources, emerging industries, services and tourism. Site Visit to Iskandar Malaysia In partnership with the Malaysian Investment Development Authority (MIDA), the Chamber brought a 140-member delegation for an industrial site visit to Iskandar Malaysia on June 28, to examine current developments in the region. It was organised for delegates to identify new business opportunities and solutions for manpower challenges in the fast developing area. The delegation attended briefings by MIDA Johor, Iskandar Regional Development Authority (IRDA) and other authorities and visited i-Park in Kulaijaya, Nusa Cemerlang Industrial Park, SP Setia Industrial Park and UEM@Nusajaya.

Business Mission to Myanmar Chamber’s President Teo Siong Seng led a 32-member business delegation to Nay Pyi Taw and Yangon in Myanmar. The delegation consisted of representatives from various industries including shipping, warehousing, logistics, printing, oil and gas, heavy equipment and machinery, metal forging, jewellery, food manufacturing, transport services, auto parts, plastic manufacturing, garments and textiles, glass, cutlery and chinaware, chemicals, stainless steel, forestry products, investment, construction and tourism. On September 17, the delegation attended the Singapore-Myanmar Business Forum in Nay Pyi Taw. Representatives from the Ministry of National Planning and Economic Development, Ministry of Commerce, Ministry of Industry, Ministry of Transportation, Ministry of Energy and Ministry of Mines introduced Myanmar’s economic development and investment opportunities and were present for one-to-one business matching. Some members of the delegation also met Minister of National Planning and Economic Development Dr Kan Zaw and the Chairman of Myanmar Investment Commission (MIC) U Soe Thein. The delegation visited the Myanmar Chinese Chamber of Commerce (MCCOC) in Yangon on September 18, and signed

an MOU to foster mutual cooperation. On September 19, the delegation learnt about investment opportunities at the Pun Hlaing Golf Housing Estate and Star City Development. It also signed an MOU with the Union of Myanmar Federation of Chambers of Commerce and Industry (UMFCCI) to strengthen trade ties between Myanmar and Singapore. The Singapore delegation was given the opportunity to network with 60 members from UMFCCI. The delegation met with the International Business Promotion Centre (IBPC) on September 20 and engaged in a networking session with 60 business representatives from Myanmar. Some members of the delegation also paid a courtesy call to Chief Minister of Yangon U Myint Swe. Korea Business Plaza for Chinese Enterprises in Asia 2012 Through the invitation from the Korea Trade–Investment Promotion Agency (KOTRA) Singapore, SCCCI participated in the 2012 Korea Business Plaza for Chinese Enterprises in Seoul and Busan for the first time on November 19-23 2012, with the purpose of assisting our members to explore potential Korean collaborations through the unique pre-arranged oneto-one business matching sessions. In

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view of their 50th Anniversary celebration, KOTRA extended the sponsorship for our delegation to cover all the accommodation and domestic flight expenses. The 5-member delegation was accompanied by Irene Low, Senior Director for Commerce & Industry Development. The delegation also had the opportunity to network with 200 foreign delegates from China, Malaysia, Philippines, Thailand, Cambodia, Indonesia and more than 400 Korean businessmen and visited the Korea Productivity Centre and the Korean Chamber of Commerce & Industry. The Korea Productivity Centre agreed to partner the Chamber to provide productivity training workshops on their “Korea Production System (KPS)” and its implementation.

Incoming Delegations Visit from the Chinese National Federation of Industries (Taiwan) A 13-member delegation from the Chinese National Federation of Industries (CNFI) from Taiwan visited Chamber on March 12 led by Executive Director Chin-Tsai Chen to strengthen cooperation and interaction. The meeting saw the discussion of how businesses in Taiwan and Singapore could work together and venture into Southeast Asia and emerging economies. Chamber’s President Teo Siong Seng said he hoped for future collaborations between SCCCI and CNFI to enhance international trade. Visit from the Overseas Chinese Affairs Office of Xiamen A delegation from the Overseas Chinese Affairs Office of Xiamen, led by its Deputy Director Su Yuqun, visited the Chamber on April 10. The delegation came to strengthen relations with the Chamber as well as to promote the 16th China International Fair for Investment and Trade on September 8-12. Chairman of the Commerce & Industry Committee Lau Tai San gave an introduction of the Chamber and hoped

that the Chamber could work closely with companies in China and increase trade. Visit from the Argentina Government On April 18, the Chamber hosted a delegation from the Argentina government led by Esquire Luis Beder Herrera, Governor of the La Rioja province. The delegation consisted of Governors and government officials as well as 20 companies from the provinces of La Rioja, San Juan, Catamarca and Mendoza. The delegation introduced the business opportunities in Argentina. Chamber’s President Teo Siong Seng and senior management received the delegation. Visit from the Vietnam Chamber of Commerce & Industry On June 22, Deputy Director of the Vietnam Chamber of Commerce & Industry led a delegation to the Chamber. The delegation introduced the activities of the Vietnam Chamber and invited SCCCI to organise a business mission to Vietnam. Visit from MUSAID (Independent Industrialists’ and Businessmen’s Association) A delegation from MUSAID (Independent Industrialists’ and Businessmen’s Association) visited the Chamber on July 11. The delegation promoted the investment opportunities in Turkey and the 14th MUSAID International Fair and 16th International Business Forum Congress to be held in October. Visit from the PRC Embassy in Singapore Liu Hong Mei, the newly appointed Counsellor of the PRC Embassy in Singapore, led a 4-member delegation to the Chamber on August 1. Chamber’s President Teo Siong Seng and representatives from the Chamber hosted the delegation. Counsellor Liu praised the Chamber on its impact on Chinese entrepreneurs on an international scale, promoting the interests of Singapore businesses and

actively promoting global trade among Chinese businesses. She hoped the Embassy could have a close relationship with the Chamber and cooperate in the areas of business, culture and community. President Teo said that the Chamber would assist members who wish to invest in China as well as help China businesses invest in Singapore or use Singapore as a bridge to invest internationally. Chairman of the International Affairs Committee Roland Ng added that enterprises from China looking to invest in Australia could consider working with companies in Singapore and tap on our familiarity with the Australian market. Meeting Leaders from Lianyungang On August 21, a delegation from the Chamber comprising President Teo Seng Siong and five representatives attended a meeting hosted at the Shangri-La Hotel at the invitation of Li Qiang, Party Secretary of Lianyungang City. Secretary Li expressed his desire to work with the Chamber with regards to developing Lianyungang’s port and logistics services. The meeting also saw the discussion of future areas for cooperation. Visit from Jilin City Government On September 24, Mayor of Jilin City Zhao Jingbo led a 6-member delegation to visit the Chamber. The delegation was received by President Teo Seng Siong and other Chamber representatives. Mayor Zhao gave an update on the development progress of Sino-Singapore Jilin Food Zone and the potential areas for cooperation including the areas of service and industry. President Teo said that the Chamber could communicate with the authorities in Jilin to develop a working agreement. The Chamber would also consider organising a business mission to visit the Food Zone together with other business representatives from Southeast Asia.

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国际事务委员会 International Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

India. A total of 30 participants attended the event. Collaborations with IE Singapore on China On January 20, the Chamber’s VicePresident Thomas Chua led 12 representatives from the Chamber to attend a lunch meeting with the China Desk of International Enterprise (IE) Singapore. The China Desk hoped to find out more about the developments of the Chamber’s Enterprise Development Centre (EDC@SCCCI) Shanghai Representative Office as well as strengthen cooperation with the Chamber and organise more investment seminars to encourage Singapore companies to invest in China. Chamber’s President Teo Siong Seng (second from left) and representatives from SCCCI met Zhao Jingbo (extreme left), Mayor of Jilin City, during his delegation’s visit to the Chamber.

Visit from Representatives from Davao City, Philippines On October 12, Acting City Administrator Atty. Zuleika T. Lopez led an 8-member delegation from Davao City in order to build relations with the Chamber and introduce the investment opportunities in Davao City. Banquet for Sichuan Government Representatives On December 4, the Chamber’s VicePresident Thomas Chua and the Chamber’s senior management hosted a banquet for Sichuan Vice Governor Gan Lin and the 15 government representatives in his delegation. The banquet was an opportunity for dialogue and to strengthen communication and future cooperation.

Seminars and MOU signings India Business Seminar On January 17, the Chamber collaborated with International Enterprise (IE) Singapore and the Confederation of Indian Industry (CII) to organise the “Understanding the India Business Environment: Culture, FTAs, Laws & Taxation” Seminar to assist SCCCI members in expanding into the India market and improve trade relations between Singapore and India. The Chamber’s business mission to India in February was also publicised. Ryan Ang, Divisional Director, South Asia Group from IE Singapore, shared an overview of doing business in India and Adeline Chern, Manager, Free Trade Agreement & Representative Office Division from IE Singapore, shared how Singapore companies could benefit from the free trade agreements between Singapore and India. Tanvish Bhatt and Nicole Shroff, Partners in Wadia Ghandy & Co, and BMR Advisor Sumeet Hemkar, expounded on the legal aspect of setting up a business and taxation policies in

Mr Chua thanked IE Singapore for its continuous support for the Chamber. Assistant Chief Executive Officer of IE Singapore Yew Sung Pei affirmed the Shanghai Representative Office’s role and hoped that the Chamber would continue to work closely with the government. He also suggested that the Chamber should expand into other areas in China to expand the influence of Singapore businesses in China. 6th Vibrant Gujarat Summit 2013 Roadshow @ Mandarin Oriental Hotel On July 2, representatives from the Gujarat government promoted the 6th Vibrant Gujarat Summit organised with Confederation of Indian Industry (CII) to be held on January 11-13 2013 with a Roadshow and highlighted Gujarat’s investment opportunities during the event. The two organising parties had done an international publicity drive. The Chamber was one of the supporting organisations of the summit. Publicity in Singapore included a seminar and business matching activity. Chamber’s President Teo Siong Seng was invited to share his investment experience in Gujarat with local businesses.

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Council Member Networking Session: Doing Business in South Africa On July 27, Dr S. S. Ripinga, High Commissioner to Singapore, and Andre van Straten, Counsellor (Political), from the South African High Commission conducted a seminar on “Doing Business in South Africa”. MOU Signing with Singapore-China Flagship Projects In conjunction with Prime Minister Lee Hsien Loong’s visit to China, International Enterprise (IE) Singapore organised a highlevel business mission to Chengdu and Tianjin on September 2-5. Chamber’s President Teo Siong Seng and eight council members were invited to participate in this business mission. President Teo signed two MOUs with representatives from Singapore-Sichuan Investment Holdings Pte Ltd (SSIH) and SinoSingapore Tianjin Eco-City Investment and Development Co Ltd (SSTEC) respectively. The aim of the MOUs was to help local SMEs seize business opportunities and expand successfully overseas.

国际事务委员会 International Affairs Committee

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工商业委员会 Commerce & Industry Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Commerce & Industry Committee dealing with excessive paperwork was their greatest challenge in the application process. MOS Teo said in his speech that the government was examining how its assistance schemes could be improved by streamlining them, simplifying application processes and increasing publicity of the schemes to micro and small enterprises. The government also hoped to assist SMEs to strengthen innovation and branding capabilities and expand overseas. In addition, MOS Teo announced that the Innovation and Capability Voucher could be applied for online from September onwards.

Guest of Honour, Minister of State for Trade and Industry Teo Ser Luck (fifth from right) and Chamber’s President Teo Siong Seng (fourth from right) together with Chamber representatives and speakers at the 14th Annual SMEs Conference.

14th Annual SMEs Conference 2012 On August 23, the 14th Annual SMEs Conference was held with the theme “Crossroads and Choices: Game Plan for the New Decade”. The conference attracted 2,100 participants. It was the first year the Chamber held the Annual SMEs Conference backto-back with the Infocomm Commerce Conference over a period of two days in order to consolidate resources and increase work effectiveness. This was in response to the government’s call to increase productivity. The Conference was held in Mandarin with Minister of State for Trade and Industry Teo Ser Luck as Guest of Honour. Consultations on helping companies increase their productivity were also provided at the Conference by the Singapore Workforce Development Authority, SPRING, Singapore Corporation of Rehabilitative Enterprises, Inland Revenue of Singapore, International Enterprise Singapore, Infocomm Development Authority of Singapore, Employment and Employability Institute, and the China Productivity Center.

Chamber’s President Teo Siong Seng said in his speech that the Chamber conducted a joint survey with Nanyang Technological University which saw four key findings which would help the Chamber in assisting businesses to increase productivity. The majority of survey respondents agreed that innovation was important in improving productivity; however less than half had adopted innovative measures in their businesses. 78 per cent of respondents acknowledged the importance of sending workers for training; moreover, training courses which could improve specific jobrelated skills were favoured. 60 per cent of respondents indicated being ready to restructure or were in the process of restructuring. Companies that were not ready to embark on restructuring cited manpower shortage or insufficient funds as stumbling blocks. Those surveyed agreed that government assistance schemes were beneficial to business operations and the Productivity and Innovation Credit scheme was found to be amongst the most popular. 78 per cent indicated that

MOS Teo also emphasised that it was important for the business community, SMEs and the government to work together. He hoped that the Chamber and companies could reflect the challenges faced by the business community whilst the government would offer schemes to help businesses in practical ways. The morning panel discussion was chaired by Chamber’s Vice-President Thomas Chua who is also Chairman and Managing Director of Teckwah Industrial Corporation Ltd. Panelists comprised Johnson Lim, Director, Planning and Training Division of China Productivity Center; Hendrik Sasmito, Chairman of PT. Panarub Industry; and Alan Chong, Managing Director of Wah Loon Engineering Pte Ltd. The afternoon panel discussion was chaired by Sze Hong Chew, Principal Business Consultant of Success Horizon Consultancy. Panelists comprised Thomas Pek, Managing Director of Tai Hua Food Industries Pte Ltd; Dai Guang Feng, CEO of REIT Holdings (China) Co Ltd; and Wu Dong Qing, Managing Director & CEO of Chemilink Technologies Group Pte Ltd. In addition, Lennon Lee, Partner, Corporate Tax of PricewaterhouseCoopers Services LLP, shared about how businesses could develop through government assistance schemes.

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工商业委员会 Commerce & Industry Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

On July 29 to August 3, the Chamber organised its first productivity training camp to Taiwan on how to increase productivity through innovative thinking.

Sponsors of the Conference included Bank of China, Loyal Reliance, A.S. Louken, American Express, ANZ, DBS, DHL, Hong Leong Financial Group, OCBC, Sing Investments and Finance and UOB.

Overseas relations Exploratory Visit to Bintan Industrial Estate The Chamber and Sembcorp Parks Management (SPM) organised the visit. A total of 13 attendees participated in the visit led by Chamber’s Vice-President Zhong Sheng Jian to learn more about investment opportunities in Bintan.

Productivity Training Camp to Taiwan On July 29 to August 3, the Chamber organised its first productivity training camp to Taiwan on how to increase productivity through innovative thinking. This was a pilot project after the Chamber’s MOU signing with the China Productivity Center (CPC). SPRING Singapore strongly supported the programme and granted up to 70 per cent funding for the participants from the machinery, logistics, food services, food processing, trading, IT and training industries.

Dialogue Sessions

Signing of MOU with China Productivity Center (CPC) On July 12, the Chamber signed an MOU with the CPC in Taiwan to harness the strengths of both organisations to help SMEs in Singapore and Taiwan interact with one another through training and networking sessions.

Dialogue Session with the Land Transport Authority (LTA) The Johor Bahru Chinese Chamber of Commerce (JBCCC) wrote to the Chamber on April 12 to inform that the Johor Lorry Association would be holding a dialogue with the LTA on April 20 on issues concerning heavy penalties imposed on Malaysian lorries which had exceeded the maximum laden weight. JBCCC invited relevant Chamber representatives to join the dialogue to understand the issue.

Chamber’s President Teo Siong Seng and CPC President Xu Shengxiong hoped that the collaboration would promote exchange between both countries and increase enterprise productivity through innovative thinking and creative models.

Commerce & Industry Committee Chairman Lau Tai San and Chamber representatives attended the dialogue session. After discussion, LTA indicated that it would work on the feedback given and reply to the Johor Lorry Association accordingly.

Moving forward, the Chamber and CPC would work exclusively in several areas including training workshops, consultancy services, product development and information exchange.

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Dialogue Session with Jurong Town Corporation (JTC) On October 17, Chamber’s Vice-President Tan Cheng Gay led 68 members to attend the dialogue session with JTC at the JTC Summit. Representing JTC was its CEO Manohar Khiatani and senior management personnel. Some of the issues discussed included lease rental, extension of land lease, lack of land space, and Jurong Caverns.

Seminars and Lectures Seminar on Singapore SME Landscape – Key Developments and Challenges On January 6, the Chamber partnered with DP Information Group for a seminar to brief 53 participants on the salient developments of SMEs over the last ten years in areas such as financial performance, key strategies, challenges, overall growth and expansion into overseas markets. 10th SCCCI-BT Business Outlook Forum in English The Chamber and The Business Times jointly organised the outlook forum on January 13 with the theme “Finding the Silver Lining Amidst the 2012 Gloom”. A total of 350 participants attended the forum. Kelvin Tay, Chief Investment Strategist Singapore of UBS Wealth Management pointed out that the United States was experiencing a weak economy together with the Euro zone which was facing many challenges. Countries in Asia would also tighten their credit policies. Chua Chor Hoon, Head of APAC Research, DTZ Debenham Tie Leung (SEA) Pte Ltd, gave a presentation on the “Asia Pacific Market Review & Outlook”. She pointed out that though the market office space had started to weaken due to the uncertainty of the global economy, she believed that there would still be strong demand in China. Roger Tan, Chief Executive Officer, SIAS Research Pte Ltd, advised investors to trade less and invest more and to invest in companies with great value and which sell at low prices. The panel discussion was chaired by Vikram Khanna, Associate Editor of The Business Times. Business Outlook Forum 2012 in Mandarin The Chamber organised the Business Outlook Forum (Mandarin) on January 14 with 450 participants. Chen Kang, Professor, Lee Kuan Yew School of Public Policy, National University of Singapore, predicted that there would be a strain on the growth of the 2012 economy. However, the US economy would not face a second major recession and the Euro debt crisis had not bottomed out. China’s economy would not be too adversely

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

affected due to the government’s pump-priming measures; however, the pace of economic growth would continue to slow down. Pu Yong Hao, Head of Wealth Management Research APAC and Chief Investment strategist of UBS, forecast that East Asia would enjoy the fastest economic growth and help to bolster the strengthening of the Chinese yuan, Singapore dollar, Indian Rupee and Korean won in the coming year. Chan Yan Chong, Professor, MBA Programme Director at City University of Hong Kong, said Singapore played a critical role in helping China to reach out to the international market; however, Singapore would face a recession in the coming year. The panel discussion was moderated by Woo Keng Choong, Deputy Chief Editor, Chinese News and Current Affairs, MediaCorp News. English Seminar on “Find and Keep the Right Customer” On February 10, the Chamber and DP Information Group organised a seminar for 41 participants to understand how to find and keep the right customers. The participants were taught how to grow revenue through improved and effective marketing campaign management, reduce bad debts and improve cash flows. English Seminar on “Intellectual Property (IP) Consult Series – Managing Your IP rights in China” The Chamber and the Intellectual Property Office of Singapore (IPOS) organised a seminar on March 7 to provide 53 participants information on protecting and commercialising intellectual property in China. Professionals gave a review of China’s IP policy and how it affects the protection of IP by businesses. They also shared how best to protect companies’ intangible assets, recognise when an intellectual property right has been infringed, what to do if infringement occurs, as well as the various licensing models in China. English Seminar on “Food Technology & the Process Behind It” At the seminar organised by the Chamber in collaboration with Nanyang Polytechnic on March 9, Patrick Tan, Director of SwiftNova, briefed 53 participants on how technology could add value to their current food products and business ideas. Mandarin Seminar on “A New Paradigm: Using Mediation to Resolve Disputes Amicably, Quickly & Cost-Effectively” The Chamber organised a seminar with the Singapore Mediation Centre on March 29 to give 18 members a better understanding on how business disputes could adversely affect the operations, cash flow and reputation of companies, especially in the Asian context, where the maintenance of reputation and relationships is of utmost importance.

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工商业委员会 Commerce & Industry Committee

SCCCI invited representatives from IRAS and SPRING Singapore to organise a seminar on “Upgrade & Grow through Grants Enhancements for SMEs” on April 5.

English Seminar on “Knock-Out D.I.Y Branding Strategies” The Chamber and StrategiCom joinly organised a seminar on 2 April to assist 43 participants in understanding “The 10 rules of Branding” and how to apply these rules immediately in order to start the critical process of branding their company. Mandarin Seminar on “Business Succession from the Chinese Businessmen’s Viewpoint” On April 3, the Chamber and Rockwills jointly organised a seminar to help 39 participants in understanding the importance of business succession, estate planning and leaving behind meaningful legacies to avoid family disputes. English Seminar on “Upgrade & Grow through Grants Enhancements” The Chamber invited representatives from IRAS, SPRING Singapore and a professional practitioner on April 5 to brief 83 participants on the various enhanced measures and grants to assist SMEs on restructuring, upgrading and development. English Seminar on “Understand How To Finance Your Business” On April 10, the Chamber and DP Bureau Pte Ltd jointly organised a seminar to help SMEs understand their business finances and how to finance their business. English Seminar on “Financial Measurement of Performance & Productivity” On May 10 the Chamber invited Pang Eng Khew who was previously a Financial Controller of a French MNC, to share with 26 participants the reasons of established performance and productivity measurements and the issues affecting the use of performance measurements. Mandarin Seminar on “Market Opportunities in the Dragon Year” On May 24, the Chamber invited experts from OCBC Bank to brief 34 participants on how to seize business opportunities and remove negative factors. In addition, the seminar covered strategies to allow enterprises to increase in value and reduce risk. English Seminar on “Gain a Competitive Edge through the Competition Act “ On June 26, the Chamber and Competition Commission of Singapore (CCS) jointly organised a seminar for six participants to share how companies could avoid unfair business acts and increase their competitiveness.

Mandarin Seminar on “National Wages Council Guidelines for 2012/2013” On July 5, the Chamber and Singapore National Employers Federation (SNEF) organised a seminar to update 30 members on the National Wages Council guidelines and assist them in the implementation of these guidelines. English Seminar on “The Art of Accounts Receivables” On July 13, the Chamber and the DP Bureau co-organised a seminar to assist 35 participants to understand and learn how successful calling strategies could help to increase and accelerate debt recovery. Mandarin Seminar on “Upgrade & Grow through Grants Enhancements” On July 17, the Chamber and IRAS organised the seminar to brief 25 participants on the various enhanced measures and grants to assist SMEs in restructuring, upgrading and development. Industrial Site Visit to SCORE Workshops On July 20, the Chamber and Singapore Corporation of Rehabilitative Enterprises (SCORE) organised a site visit for businesses to explore alternative sources of skilled manpower and production operations. A total of 35 members learnt about SCORE’s working model and went for a tour to understand its operations. English Seminar on “Innovation & Capability Voucher (ICV)” On July 26, the Chamber and the Singapore Business Advisors & Consultants Council (SBACC) jointly organised a seminar for 55 members on how SMEs could leverage on the ICV scheme to strengthen business operations and enhance efficiencies in four key areas: technology innovation projects, productivity, human resources development and financial development.

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English Seminar on “Mediation – Resolving Disputes Amicably” On September 3, the Chamber partnered the Singapore Mediation Centre (SMC) for a seminar where 15 participants learnt the process and benefits of using mediation to resolve disputes in an amicable manner. English Seminar on “The Best Practices of Credit Control” On September 9, the Chamber jointly organised a seminar with DP Bureau Pte Ltd for 30 participants on credit management and how businesses could improve cash flow and profitability. English Seminar on “IP Consult – Intellectual Property for SMEs” The Chamber partnered the Intellectual Property Office of Singapore (IPOS) for a seminar on September 26. During the session, 35 participants learnt about intellectual property and had one-toone consultation sessions with experts. English Seminar on “Innovation: One of the Two Things Every Company Must Do” On September 28, the Chamber and StrategiCom jointly organised a seminar for 45 participants to highlight how SMEs could incorporate innovation into branding strategies and avoid the top ten innovation mistakes.

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Property Management Committee

LED light replacement work was completed at the 9th storey lobby among other common areas in the building.

SCCCI Building Maintenance and Leasing The lift modernisation project was completed for the building’s two passenger lifts in May. In November, the washrooms on the 5th storey were renovated and enhanced. In addition, light tubes in the common areas were replaced with LED lights to save energy and maintenance effort. Currently, LED light replacement has been completed at the lobby areas on the 1st and 9th storeys, two staircases and the car park. In 2012, the SCCCI Building had a healthy occupancy rate of 100 per cent. Revenue from office space rental increased to $2.6 million, up by $226,000 from 2011. Revenue from the rental of Auditorium, Conference Room, Board Room and Exhibition Room amounted to $121,000, a 5.4 per cent decrease from the previous year. Car park revenue was $75,000, up 12 per cent from the previous year.

产业委员会 Property Management Committee

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文教与社会事务委员会 Culture, Education & Community Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Culture, Education & Community Affairs Committee restructure their business models, and tap on the opportunities present in emerging economies. At 12 noon, everyone present formed a huge circle and exchanged greetings for the new year. River Hongbao 2012 Light Up Ceremony The 6th River Hongbao was co-hosted by the Chamber, Singapore Federation of Chinese Clan Associations, Singapore Press Holdings, Singapore Tourism Board and the People’s Association on January 21. On January 21, Prime Minister Lee Hsien Loong, accompanied by Mdm Ho Ching, was the Guest of Honour at the Light Up Ceremony. The event lasted for nine days and SCCCF donated $60,000 to support the project. President Tony Tan Keng Yam (second from left), Mrs Mary Tan (extreme right) and Chamber’s President Teo Siong Seng (extreme left) at the Chamber’s lunar new year celebrations.

Culture Lunar New Year Gathering 2012 The SCCCI held its annual Lunar New Year Gathering on January 23. The Chamber was honoured to have invited President of the Republic of Singapore Tony Tan and family to attend the event. More than 650 guests including members and council members, foreign diplomats, members of parliament, government officials, academics, businessmen, and representatives of civic organisations attended the event. During his speech, Chamber’s President Teo Siong Seng said that the Chamber hoped the government would provide more timely initiatives to help the business community, particularly with regards to SMEs’ high operation costs and manpower shortage. The Chamber was also helping the government to gather feedback to understand business sentiments better and to shape even more effective policies for the benefit of all Singaporeans.

Citing a business survey recently concluded by the Chamber, Mr Teo said results showed that more than half of our local enterprises would face intense competition, and moreover have to tackle the problem of serious manpower shortage. Mr Teo added that the Chamber was organising two business missions to India in February and to Liaoning and Jilin in April, and that the Shanghai Representative Office signed MOUs with 14 local trade associations to help members expand into the China market. The Chamber had also signed an MOU with Bank of China to provide preferential financing services to help local businesses venture into China. President Tony Tan pointed out during his speech that the economic outlook was not bright. However, the government was willing to provide financial support to businesses to help them invest in increasing productivity and restructuring business operations. He urged businesses to continue to train employees, innovate their products and

SCCCI Nite @ River Hongbao On January 27, the Chamber organised the 2nd SCCCI Nite @ River Hongbao. Teo Chee Hean, Deputy Prime Minister, Coordinating Minister for National Security and Minister for Home Affairs was the Guest of Honour at the event. The Chamber’s council members, members from Young Entrepreneurs Network, Career Women’s Group, SCCCI Mandarin Toastmasters Club and singing classes showcased their talents through performing songs, dances, crosstalk and musical bands. The North Sumatera Chinese Indonesian Association also led a delegation to take part in the festive celebrations. 2012 Chinese Cultural Festival This year, the biennial Chinese Cultural Festival was jointly organised by the Chamber, Singapore Federation of Chinese Clan Associations, People’s Association, Singapore Press Holdings, National Arts Council and various cultural bodies. President of the Republic of Singapore Tony Tan was invited to light the

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文教与社会事务委员会 Culture, Education & Community Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

sky lanterns on September 15 to mark the start of the ceremony. The festival was held at Hong Lim Park over a span of two weeks. The Singapore Chinese Chamber of Commerce Foundation continued to support the event with a donation of $10,000. Mid-Autumn Festival On September 28, Chan Chun Sing, Acting Minister for Community Development, Youth and Sports and Senior Minister of State for Defence, attended the Chamber’s annual Mid-Autumn Festival celebrations as Guest of Honour. He was joined by 450 guests including foreign diplomats, senior government officials and leaders from the business, education, cultural and community organisations. In his speech, Acting Minister Chan acknowledged the Chamber’s contribution to Singapore’s economic and cultural development. He also commended the Chamber’s initiative in presenting the Yayasan Mendaki scholarships to outstanding students from the Malay-Muslim community. He hoped that this good tradition would continue to be upheld. At the celebration, Chamber’s President Teo Siong Seng announced Chamber’s pilot collaboration with SCORE to offer female ex-offenders training and job-matching to help them reintegrate into the community. Project SEED, part of this collaboration, started in January 2012. Through Project SEED, the Chamber’s Career Women’s Group aims to provide female ex-offenders with training courses, job-matching, rehabilitation services, inspirational seminars and family activities. The project aims to provide them with assistance in the four areas pertaining to their skills, career, as well as mental and emotional well-being. Trainers from SCCCI’s Institute of Business (IOB) conducted training courses in prison for 15 beneficiaries during the last week of

The Chamber’s 2012 Mid-Autumn Festival Celebrations saw an attendance of 450 participants comprising members of the diplomatic corps, representatives from government organisations, business and cultural circles, civic organisations, SCCCI Council Members, members and friends.

September. Eight ex-offenders have already secured jobs through Project SEED. President Teo presented the 12 Singapore Chinese Chamber of Commerce Foundation (SCCCF) scholarship recipients from National University of Singapore, Nanyang Technological University and Singapore Management University and the two Malay-Muslim SCCCI-MENDAKI scholarship recipients with their awards and certificates. Chinese Cultural Talk Series The China Overseas Exchange Association, the Overseas Chinese Affairs Office of Fujian Province and the Chamber organised the Chinese Cultural Talk Series by three experts. The talks attracted a total of 750 participants: October 21: October 21: October 22:

Getting Started with Meridian Health Tips by Prof Zheng Meifeng The Chinese Zen: Innovative Ideas and Harmonious Society by Abbot Shi Benxing I-Ching Hexagram by Prof Zhang Shanwen

The series received support from Lianhe Zaobao and NTU’s Confucius Institute. SCCCI Chinese Calligraphy Class The Chinese Calligraphy Class has always been an ongoing activity at the Chamber. This year, four new series comprising ten lessons each were introduced. The lessons were conducted by renowned local calligrapher Khoo Seow Hwa.

Education Dialogue with Sim Ann, Senior Parliamentary Secretary, Ministry of Education & Ministry of Law On March 19, Sim Ann, Senior Parliamentary Secretary, Minister of Education & Ministry of Law, visited the Chamber to learn about the Chamber’s views and suggestions with regards to promoting Chinese culture and education.

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文教与社会事务委员会 Culture, Education & Community Affairs Committee

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

The above outstanding students were selected by Culture, Education & Community Affairs Committee Vice-Chairman Philip Kia and Council Member Wan Shung Ming. Recipients of the SCCCF Business and Chinese Studies scholarships from the Nanyang Technological University (NTU) were: • • • •

Chong Tze Hin (Business Studies 2nd year) Nigel Seah Shao Jun (Accountancy 2nd Year) Lim Shi Hui (Chinese Studies Final year) Yang Suyu (Chinese Studies 2nd Year)

The above outstanding students were selected by the Chamber’s Secretary-General Tham Poh Cheong. Chan Chun Sing (back row, middle), then Acting Minister for Community Development, Youth & Sports and Senior Minister of State for Defence, and Chamber’s President Teo Siong Seng presented the Singapore Chinese Chamber of Commerce Foundation (SCCCF) Business and Chinese Studies scholarships during the celebrations.

During the dialogue, Ms Sim highlighted the three main goals of the Bi-cultural Taskforce: To cultivate a new breed of bilingual talents and community leaders, further promote Chinese language, culture and traditional values and strengthen social cohesion. She also thanked the Chamber’s council members for their support towards the “Lee Kuan Yew Bilingualism Fund”. The Chamber’s council members also provided feedback and suggestions on bilingual education. The discussion revolved around topics like students’ views on learning their mother tongue, and that mother tongue learning tends to be highly dependent on a student’s environment such as family and school. Ms Sim also expressed the hope that community organisations could support the Bi-cultural Task Force to promote Bilingual education. After the session, Ms Sim toured the Singapore Chinese Chamber Institute of Business (SCCIOB) to gain a better understanding on its training for pre-school teachers as well as explore opportunities for the Ministry of Education to work with IOB. Singapore Chinese Chamber of Commerce Foundation (SCCCF) The Foundation selected outstanding students from the National University of Singapore, Nanyang Technological University and Singapore Management University as recipients of the SCCCF scholarship. Recipients of the SCCCF Business and Chinese Studies scholarships from the National University of Singapore (NUS) were: • Jonathan Woo Kai En (Business Studies 2nd Year) • Timothy Koh Chuen Yu (Business Studies Final Year) • Leonard Yeo Zong You (Chinese Studies 1st Year) • Teo Jing Yu (Chinese Studies 3rd Year)

Recipients of the SCCCF Business scholarships from the Singapore Management University (SMU) were: • • • •

Francis Phuang (Economics Final Year) Guan Wenyi (Accountancy Final Year) Herman Cheong Wei Quan (Economics 2nd Year) Roy Pek Wen Long (Business Studies 3rd Year)

The above outstanding students were selected by Council Member Lee Peng Shu. In addition, Culture, Education & Community Affairs Committee member Wan Shung Ming selected the following outstanding Malay/Muslim students for the Yayasan Mendaki scholarship: • Siti Adriana Binte Muhamad Rasip (Bachelor of Arts and Social Sciences, NUS) • Mohammad Saleh Bin Khaled Bagesher (Bachelor of Business, NTU) Chan Chun Sing, then Acting Minister for Community Development, Youth & Sports and Senior Minister of State for Defence, presented the students with their scholarship certificates at the Chamber’s Mid-Autumn Festival celebrations. In 2011, a scholarship recipient from SMU, Hoo Tun Kun, withdrew from school, and the scholarship was presented to Goh Zhong Huan (Business Management, 1st Year). NTU “Mayors’ Class” Gold Medal Since 2006, the Chamber has pledged two “Mayor’s Class Outstanding Student Award” worth $400 to the outstanding students under the Master in Public Administration and Master of Science in Managerial Economics programmes. The award is aimed at improving bilateral exchanges and fostering close relations. The 2011/2012 SCCCI Gold Medal was awarded to the following outstanding students: • Yuan Yuanzhen (Master of Science in Managerial Economics) • Liu Haitao (Master in Public Administration)

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Minister for Information, Communications and the Arts Dr Yaacob Ibrahim (front row, fifth from left) and Chamber’s President Teo Siong Seng (front row, fourth from left) with the National Cadet Corps at the 45th War Memorial Service.

Hwa Chong Institution Foundation In support of efforts to promote bi-cultural talent, the Chamber continued its support to Hwa Chong Institution by providing eight SCCCI awards to outstanding students in the Chinese Language Elective Programme (LEP) and Bi-cultural Studies Programme (BSP) from the Upper Secondary to Junior College levels. Each award is worth $1,000 and is not restricted to any nationalities. On July 14, Secretary-General Tham Poh Cheong represented the Chamber to give out the BSP Award to Ng Xu Jie, Jaslyn Seah Wen Yan, Wang Mingren and Rayson Khoo Tze Yang, and the LEP Award to Lee Ying Jing, Cao Leilei, Zhou Wentao and Lu Zhen.

Community Services 45th War Memorial Service Dr Yaacob Ibrahim, Minister for Information, Communications and the Arts, was the Guest of Honour at the 45th War Memorial Service in Commemoration of the Civilian Victims of the Japanese Occupation held on February 15. More than 900 students and teachers from tertiary institutions and a total of 24 junior colleges, secondary schools and primary schools attended. In addition, more than 200 guests from the diplomatic corps, religious groups, business and clan

associations, SAF Veterans’ League, Malay Peninsula Peace Cycle and families of the victims attended the memorial service. A total of 80 cadets from the Cadet Corps played in the band.

Clan Associations decided to erect a sculpture in the Sun Yat Sen Nanyang Memorial Hall to commemorate the hardship and sacrifices by the Overseas Chinese Mechanics from Southeast Asia.

As it coincided with the 70th anniversary of the Fall of Singapore, there were guests who flew into Singapore specially for the service. This included six All-Japan Peace Cycle Network cyclists as well as Australia’s Minster of Veterans Affairs, Minster Warren Snowdon who led a team of six World War 2 veterans from Australia. Two veterans from New Zealand and four Japanese students who were students and researchers in NUS and NTU also attended the service.

The committee comprised the Chamber’s Culture, Education and Community Affairs Committee Chairman Wu Hsioh Kwang, Committee member Kek Boon Leong, Tan Kah Kee Foundation Chairman Prof Phua Kok Khoo, Ee Hoe Hean Club Chairman Lim Chin Joo and Singapore Federation of Chinese Clan Associations Deputy SecretaryGeneral Perng Peck Seng. The team from the Chamber’s subsidiary, Sun Yat Sen Nanyang Memorial Hall (SYSNMH), executed the project.

The first wreath was presented by Chamber’s President Teo Siong Seng together with Vice-Presidents Thomas Chua and Tan Cheng Gay. This was followed by representatives from the SAF Veteran’s League, religious organisations, National Cadet Corps and schools. The ceremony was brought to a close with the sounding of the “Rouse”. Commissioning of a Sculpture to Commemorate the Overseas Chinese Mechanics from Southeast Asia On March 12, a committee formed by representatives from the Chamber, Tan Kah Kee Foundation, Ee Hoe Hean Club and the Singapore Federation of Chinese

The committee decided to commission the project to the Nanyang Academy of Fine Arts (NAFA) and renowned local sculptor Chern Lian Shan. The sculpture would be made of cement and would depict the hardships and sacrifices that the Overseas Chinese Mechanics from Southeast Asia had gone through while transporting goods during the war. The sculpture would measure 2 m in height and 3.2 m in length. The four associations would share the total cost of $159,000, each paying $39,750. SYSNMH would support the execution and coordination of the project. NAFA would contribute by maintaining

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the sculpture once it is erected, until 2015. The sculpture is expected to be ready by January 31 2013. Dr Yaacob Ibrahim, Minister for Information, Communications and the Arts, expressed his support of the initiative. He wrote to the Chamber and commented that the Sino-Japanese war was an important episode in the history of the Chinese diaspora in Southeast Asia, and the courage, valour and perseverance of the overseas Chinese volunteers during the war were exemplary values that should be emulated and recognised. The Minister also said that SYSNMH was an ideal location for the sculpture. 21st Inter-School Group Story-Telling Competition The finals of the 21st Inter-School Group Story-Telling competition was held on August 18 at Hwa Chong Institution. The competition was organised by the Chamber, the Singapore Federation of Chinese Clan Associations (SFCCA), zb COMMA, Thumbs Up, Promote Mandarin Council and Hwa Chong Institution (HCI). Low Yen Ling, CEO of Business China, was invited to grace the event as the Guest of Honour. A new segment was introduced into the secondary school category to allow students to show their creativity in a spontaneous manner. The new segment on impromptu storytelling tested the students on their language capability, creativity, brainstorming capability and teamwork. Aside from the new segment, the organising committee also awarded “Most Creative Award” to schools in the Secondary School Category. Winners from the schools which participated were: Primary School Category Most Creative Award

Culture, Education and Community Affairs committee member Wan Shung Ming represented the Chamber to present awards to the consolation prize winners from the primary school category. SCCCF contributed $4,000 towards the event,

Mandarin Toastmasters Club The 13th SCCCI Mandarin Toastmasters Club Executive Committee Election The SCCCI Mandarin Toastmasters Club elected their new executive committee during their annual general meeting held on June 27. The newly elected committee comprises: President: Roy Leong Kin Hua Immediate Past President: Ang Ah Hoe Vice President (Education Division): Inna Yao Yin Yi Deputy Vide President (Education Division): Helen Yu Zhi Ying Vice President (Membership): James Zhang Jin Liang Vice President (Public Relations Division): Anna Long Deyan Secretary: Tan Si Min Treasurer: Tan Woan San Sergeant-At-Arms: Lawrence Lim & Yang Kang Yi 11th Speech Craft Course The Toastmasters Club held its 11th Speech Craft Course on August 15 to September 12 every Wednesday. With the guidance of trainers, a total of 10 participants learnt from experienced speakers on how to have clear thinking and reasoning during communication. They also learnt how to strengthen their interpersonal communication and public speaking skills by adapting to various environments and situations.

Secondary School Category • Nan Chiau High School

First Prize

• Anglo-Chinese • Dunman High School School (Primary) • Nan Chiau High School • Pei Hwa Presbyterian Primary

Second Prize

• Nan Hua Primary • Poi Ching School

• Nanyang Girls’High School • Methodist Girls’ School

Third Prize

• CHIJ Our Lady Queen of Peace • Kong Hwa School

• Victoria High School • Catholic High School

Consolation Prize

• Tao Nan School • Pasir Ris Primary

• Hwa Chong Institution • Bukit Panjang Government High • North Vista Secondary

Community Engagement Programme Businesses and Unions Cluster Community Engagement Programme (CEP) Forum Theatre Night – Perfect Day On February 21, the Tripartite Workgroup on Community Engagement at Workplaces invited Drama Box to put up an interactive forum theatre performance. Tan Chuan-Jin, Minister of State for National Development & Manpower and Chairman, Tripartite Panel on Community Engagement at Workplaces, was the Guest of Honour for the event. During the interactive performance, the performers highlighted challenges relating to respect, inclusiveness and dealing with difficult issues and conversations at the workplace with various leaders of civic organisations. The play also shared with the audience how to handle challenges at the workplace.

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2012 CEP National Dialogue Session The event was held on April 28 at the Regent Singapore and was coordinated by the Ministry of Home Affairs with the support of the Ministry of Community Development, Youth and Sports, Ministry of Education, Ministry of Information, Communications and the Arts, Ministry of Manpower and the People’s Association. The session acted as a communication platform for grassroots leaders to convey and share new information with various organisations within the community. During the dialogue, Teo Chee Hean, Deputy Prime Minister, Coordinating Minister for National Security and Minister for Home Affairs identified Singapore’s openness and harmonious environment as the main factors which allowed her to gain a competitive edge over her competitors. To maintain this advantage, DPM Teo advised Singaporeans to be more receptive towards foreign talents, helping them to adapt in this new environment and instilling them with local social values. He also urged grassroots leaders to play a more active role in educating their people on crisis handling. Army Open House In conjunction with the celebration of the 45th anniversary of National Service in Singapore, SCCCI members were cordially invited to attend the Army Open House on May 24 at the F1 Pit Building. Dr Mohamad Maliki, Senior Parliamentary Secretary, Ministry of National Development & Ministry of Defence, told business representatives at a dialogue that the government is grateful to employers and families for supporting the policy of reservists returning to the army for training. He hoped for the cooperation of employers and also said that the Army was looking for new ways to reduce the cost of reservist training to companies. Visit to ISD Heritage Centre On June 2, the CEP Secretariat in the Ministry of Home Affairs arranged a tour at the ISD Heritage Centre for 30 SCCCI members. The ISD Heritage Centre showcased major incidents like hijacking, racial riots and terrorism activities which occurred in Singapore’s history. An official from the Ministry of Home Affairs also emphasised Singapore’s efforts in protecting racial and religious harmony as well as in the area of terrorism.

Others Speak Mandarin Campaign 2012 Adrian Peh, Vice-Chairman of the Chamber’s Property Management Committee, was appointed by Dr Yaacob Ibrahim, then Minister for Information, Communications and the Arts, as a council member in the Speak Mandarin Committee. He will continue to represent SCCCI in the committee from May 1 2012 to April 30 2013.

文教与社会事务委员会 Culture, Education & Community Affairs Committee

Inter-Religious Organisation, Singapore Inter-Religious Organisation, Singapore supported the Chamber’s annual War Memorial Service and sent 10 representatives for the service. SCCCI donated $1,000 to the organisation during its 63th anniversary cum charity dinner on March 18. Sponsoring a non-emergency ambulance for Happy Villa The Chamber donated $68,344.95 to Happy Villa Community Home for the Elderly, to purchase a new non-emergency ambulance. On January 15 1997, the Chamber had sponsored a non-emergency ambulance to Happy Villa as well. Supporting the People’s Association Malay Activity Executive Committees Council (MESRA) The Chamber donated $2,000 from the Singapore Chinese Chamber of Commerce Foundation to the Gentarasa 2012 Extravaganza organised by MESRA. The donation was a sign of support from the Chamber for the Malay community. The event was held in the Kallang Theatre on May 26. Supporting the Kampong Glam Community Club for its 47th National Day Commemorative Dinner Kampong Glam Community Club held its National Day Commemorative Dinner on August 11, to celebrate the 47th Anniversary of Singapore’s independence. The Chamber donated $1,000 in support of this event. Donation to Tong Chai Medical Institution, in celebration of its 145th Anniversary Tong Chai Medical Institution organised a series of celebratory events in September, to celebrate its 145th Anniversary. The Chamber made a donation of $20,000 to support their cause. Donation towards Tan Kah Kee Foundation In May this year, the Chamber donated $20,000 to the Tan Kah Kee Foundation, in support of the Tan Kah Kee Postgraduate Scholarship, Tan Kah Kee Young Inventors’ Award, Tan Kah Kee Professorship and the Tan Kah Kee Gold Medal for National University of Singapore, Chinese Studies. The donation also contributed to the maintenance of a museum on Singapore business pioneers and their contribution. Donation towards Yayasan MENDAKI The Chamber donated $5,000 to Yayasan MENDAKI to establish the Ridzwan Dzafir Community Award. The award is presented to local Malay or Muslim professionals who showcase potential in the fields of community service policies/public policy and governance, community building, culture, trade and enterprise. The recipient will be sent to renowned universities like Harvard and Yale University to conduct research studies and enrich their current capabilities.

附属机构 SCCCI SUBSIDIARIES 103 115

中华总商会产业私人有限公司 Chinese Chamber Realty Private Limited

104 116

新加坡中华总商会企业发展与服务中心私人有限公司 EDC@SCCCI Pte Ltd

106 119

新加坡企业发展与服务中心私人有限公司上海代表处 EDC@SCCCI Pte Ltd, Shanghai Representative Office

107 120

新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business

109 123

新加坡中华总商会基金 Singapore Chinese Chamber of Commerce Foundation

110 124

孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

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中华总商会产业私人有限公司三星大厦在漆街3号、楼高30层的三星大厦，是中华总商会产业私人有限公司、中国广场控股有限公司和漆街产业私人有限公司三方联合发展的产业。大厦于2005 年12月28日及2011年2月18日分别取得临时入伙准证(TOP)以及法定完工证书(CSC)。总商会产业私人有限公司目前拥有的大厦第15层、第22层至第30层办公室楼面，截至12月份，出租率是95%，总租金收入为1230万元。公司2012年的税后净盈余为749万元。

位于漆街3号的三星大厦.

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SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

新加坡中华总商会企业发展与服务中心私人有限公司新加坡中华总商会企业发展与服务中心（简称“企发中心”）于2006 年成立，为本地中小企业提供一站式商业咨询服务，应对经营挑战。此外，企发中心也提供商业对接服务、推广政府援助配套与津贴计划、主办各类商务讲座与交流活动，建构企业交流与学习的平台，促进商界的团结与合作。企发中心的商务咨询顾问团队，充分发挥其华语强项，为广大华商群体，提供华语咨询服务、举办华语讲座，让受华文教育、较熟悉华语的商家们从中获益。凭借总商会与中国各省市建立的良好关系，总商会于2010年，在上海成立了第一个海外代表处。代表处积极发挥桥梁与纽带作用，为总商会属下146家商团会员、新中两国企业到对方市场开拓商机时，提供搭桥牵线与咨询配对服务。过去两年，代表处不仅深化本地企业与中国商界的联系、促进新中商贸交流，也提升了总商会的品牌。

2012年回顾 2012年，新加坡标新局启动了第三期推广计划，开展政府津贴配套与生产力管理课程。作为标新局的策略合作伙伴，企发中心在今年加强推广工作，致力协助企业从计划中获益。同时，在新加坡标新局、国际企业发展局“本地企业与协会发展计划”的资助下，企发中心与上海代表处联办了多场招商会、接待中国来访新加坡的代表团，及举办多项与中国投资、经济政策有关的专题讲座。

较着重于为中小企业推荐合适的援助计划，协助企业提高生产力与内部重组。为宣传提升生产力的重要性，标新局特别开设“生产管理概念工作坊”，由专业生产力讲师为中小企业提供免费一对一咨询交流。2012年，中心共为400家企业提供此项咨询服务。

讲座与工作坊企发中心在今年举办多场讲座，协助中小企业善用政府援助计划，来提高生产力与创新能力。 3月份，企发中心分别与新加坡雇主组织工会联办“工作与生活新概念与重新就业法”讲座；与标新局及另 4家企发中心联办“企业发展与服务中心日”。4月，中心与标新局、税务局联办“通过津贴来提升与增长”讲座。企发中心也在总商会于8月份举行的第十四届中小型业大会上，与标新局、税务局、资信通信发展局等政府机构，联办分组论坛。

11月份，企发中心与总商会、南洋理工学院协办“成功品牌－企业盈利增长的助力”华语讲座，与出席者分享三项政府优惠计划。此外，本中心分别于12月10日与14日，在总商会举办了两场华语讲座，向企业推介生产力与创新优惠计划 ( PIC)、创新与能力赠计划(ICV)、培训津贴计划等等。此外，中心组织了25场生产力工作坊，涵盖生产管理、提高营运效率等课题。同时也通过以下两场讲座，让本地企业掌握中国经济发展现状与趋势： 6月 12日，举办 “ 2012年中国经济年中盘点”讲座，协助商家了解中国经济现状，分析中国投资及税务政策，共有40名嘉宾出席； 10月23日，“人民币国际化发展与实用案例论坛”在新加坡香格里拉大酒店圆满举行，共有220名嘉宾出席。中国银行代表介绍了跨境人民币政策及产品介绍，商界代表则分享人民币业务所带来的实际效益案例。

商务与生产力咨询服务今年，企发中心为约1,700家企业提供一对一咨询服务。咨询的范围包括商业注册、商业结构、融资与资金管理、商业调解及政府援助计划。本年，企发中心提供的实际咨询案例，企发中心提供的一对一咨询服务，协助本地企业进一步了解政府为他们提供的援助计划和各项服务。

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总商会张松声会长致辞时宣布，总商会将在2013年再次组织本地商家前往广州，对知识城项目进行更深入的考察。

招商与商贸推介会 2012年，企发中心继续为本地商家与中国企业牵线搭桥，为来自7个不同省市的中国代表团在新加坡举办招商活动。代表团来自北京、南京、启东、武汉、上海浦东、宁波以及广州。今年，企发中心承办的招商活动包括： 2月8日，北京市人民政府在我国举办“中国（北京）国际服务贸易交易会新加坡推介会”。本会国际事务委员会黄山忠主席代表总商会同北京 WTO事务中心签署合作意向书，协助对方在新加坡推广“中国（北京）国际服务贸易交易会”。 5月30日，南京市人民政府在新加坡香格里拉大酒店举办“2012中国南京•江宁开发区新加坡推介会”，以座谈会形式进行。来自南京的代表，在会上分享了江宁区的投资环境及优惠政策；新方代表则分享了在南京投资的经验。出席会议的中方嘉宾包括：南京市委常委江宁区区委书记周谦、江宁区委常委江宁开发区管委会常务副主任戴华杰。 5月 31日，上海外高桥集团（启东）产业园在本上会举办“2012上海外高桥集团（启东）产业园•新加坡推介会”。来自上海的代表，在会上介绍了启东滨海工业园、外高桥集团（启东）产业园投资环境及其优势；新方的代表则分享了在上海投资的经验。 9月 3日至 5日，湖北省武汉市刘立勇副市长率领新港临港招商团一行 44人来新访问。本中心除了承办“武汉新港临港经济投资说明会”外，也安排代表团拜会相关的政府机关及企业。说明会共吸引100名本地企业家出席。 9月11日，上海市浦东新区人民政府举办“2012上海浦东新区-新加坡投资说明”。来自上海的代表，在会上

介绍了浦东投资环境及其优势；新方的代表则分享了在上海的投资经验。共有30位新加坡企业家出席本次说明会。 11月30日，中心受中新广州知识城投资有限公司之托，于新加坡君乐皇府酒店举办“2012年中新广州知识城投资合作说明会”。知识城投资开发有限公司郑汉杰总裁、李勤善高级总监分别在会上介绍了知识城总体发展，产业发展以及招商项目。腾飞私人有限公司首席客户解决方案执行官陈理翰先生，则与新方企业家分享腾飞科技园项目的投资经验。共有100 名新加坡企业家出席了此次投资说明会。

商品交易会 7月26日至28日，本中心联同浙江省宁波市人民政府联办“2012新加坡 • 中国（宁波）进出口商品交易会”，在新达城圆满举行。

这场交易会共吸引超过2,600人次的专业采购商参观，三天累计交易额（包括意向成交）达到1,088万美金，较去年增长了35%，其中家电电子624 万美金（占总交易额57.3%)、日用消费品320万美金（29.4%)、五金34万美金（3.2%)、纺织服装5万美金（0.5%) 、其他产品105万美金（9.6%）。

106 新加坡企业发展与服务中心私人有限公司上海代表处 EDC@SCCCI Pte Ltd Shanghai Representative Office

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

新加坡企业发展与服务中心有限公司上海代表处

张松声会长（中）、论坛主席，总商会财政委员会副主席吴绍均（左三）与主讲嘉宾（左起）：凯德易居总经理钱亦奇、胜科工业园总裁赵万成、复星集团总裁汪群斌、京东商城副总裁张守川及中国银行新加坡分行总经理张清松。

2010年10月20日，中华总商会以企发中心的名义在中国上海市设立代表处，获得了新加坡国际企业发展局、新加坡标新局的大力支持。作为企发中心会员服务的延伸，代表处能更有效地协助总商会会员商家进军中国市场、发掘新商机，同时网罗人才、合作伙伴发展业务，促进商团会员在中国的相关业务发展。此外，代表处的另一项工作重点，是致力增强总商会与中国省市政府及工商界的联系、强化总商会的品牌，并提高中国各界对总商会的认识与支持。

场调研、开设展示中心、市场营销等方面的支持与协助。展示中心筹备工作进展顺利，预计在2013年正式开业。

过去一年，上海代表处秉承使命，积极协助新加坡企业进军庞大的中国市场。代表处全年为173家新加坡企业提供咨询服务，举办了13场论坛、讲座与商业交流活动，共有745家企业代表出席上述活动。

“中国企业走出去：新加坡-国际贸易、金融与航运物流中心 ” 论坛 7月27日，代表处在上海主办投资新加坡论坛，为中国国内企业提供相关投资讯息，共有90名嘉宾出席了本次论坛。

项目与活动亮点

上海购物节 2011年，代表处成功组织在上海经营零售业的新加坡企业，集体参与上海购物节宣传活动，取得良好成绩。今年，代表处再接再厉，与新加坡国际企业发展局合作，把握“2012年上海购物节”良机，于9月21日至27日，组织了9 家新加坡食品企业，在上海日月光中心主办展卖会。

协助总商会商团会员新加坡食品厂商公会，到浙江省义乌市设立新加坡食品展示中心在本代表处与新加坡国际企业发展局的共同推动下，新加坡食品厂商公会带领属下商家会员，前往浙江省义乌市设立“新加坡食品展示中心”。代表处为食品厂商公会提供市

新加坡中华总商会-中国银行2012新中商务论坛 4月20日，代表处首次在上海主办论坛，共有175名来自新加坡及中国的嘉宾出席了本次论坛。

107 新加坡中华总商会2012常年报告书

新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

新加坡中华总商会管理学院分别前往北京大学、清华大学、复旦大学等中国知名高等学府浸濡学习。企发局为学员提供高达70%的学费赞助。

与著名机构合作，提升企业实力 • 英国标准协会 (BSI) 学院与英国标准协会展开合作，共同开发和开办课程，协助企业采纳规范、符合内部审计需求的流程作业，这些课程包括：国际质量标准ISO 9001、ISO 14001内部审计课程；职业健康安全管理体系OHSAS 18001认证课程。天津天保控股有限公司“企业转型期发展战略”专题研讨班全体学员与学院管理层合影留念

作为一家顶尖的培训机构，新加坡中华总商会管理学院致力为商界人士、经理级人员、企业家、政府官员提供优质、多元化的培训课程，包括：职场实用技能、行业技能培训、工商管理培训课程等。过去一年，学院继续秉承办学宗旨，开办相关性、实用性强的培训课程，协助企业提升技能。此外，学院在回馈社会方面也不遗余力，开展了系列社会公益活动，致力推广华文华语，为女性再就业提供培训，也为新移民融入本地社会贡献一份力量。 2012年，学院在加强对外合作、提供优质培训方面，交出了亮眼的成绩单：，

协助学员掌握相关技能今年，管理学院为超过5,000名学员提供各类培训。其中，725位学员于在今年顺利完成学业，获颁企业管理文凭、专业华语教育文凭、翻译口译技能文凭，以及商务华语证书。 11月 6日，学院举办第 24届毕业典礼，大会主宾是教育部兼通讯及新

闻部高级政务次长沈颖。沈颖高级政务次长、学院主席蔡其生在典礼上致词，勉励毕业生。学院管理委员会大部分委员出席了毕业典礼，颁发证书并合影留念。毕业典礼上，194名特优毕业生获颁新加坡中华总商会基金奖学金，总额高达103,864新元。

国内外政府官员认可和首选的培训机构本学院不断加强与国内外政府机构的紧密合作，致力把学院发展成环球顶尖的管理学院之一。学院继续保持其竞争优势，长期成为中国政府官员、企业高级管理人员在新加坡培训的首选机构。培训学员已由各级地方政府官员延伸至大型国有企业的高级管理人员。此外，培训主题也更加宽泛，涵盖社会管理创新、公共外交管理、淡马锡控股的成功经验等。自2009年以来，学院作为新加坡国际企业发展局唯一合作伙伴，继续共同开办国际商业伙伴计划高级管理课程。2012年，学院共组织6期活动，

• Entheo 网络学院与Entheo网络共同设计与开发课程内容，协助企业加强创新能力，从而提高生产力，项目获得新加坡劳动力发展局的认可。提升内部实力：学院获得bizSAFE证书自 6月 6日起，学院开办三级 bizSAFE证书课程，并颁发由工作场所的健康与安全委员会签署的证书。这项课程将持续三年，加强了学院在为不同企业提供相关培训课程时的核心竞争力。

学院各培训中心成绩语言文化中心语言文化中心总收入为 2,185,075.00新元。语言文化中心的特色在于为不同客户量身定制所需课程。学员来自各个政府部门、跨国企业以及中小企业，大部分客户已经成为学院的长期合作伙伴。今年，学院共开办150班的文凭、证书及短期课程，培训2,192名学员。为了协助新移民成功融入本地社会，学院从今年2月起开办生活达人实用英语培训课程。新加坡中华总商会基金为新加坡公民及永久居民学员，提供高达50%的培训津贴。课程受到

108 新加坡中华总商会2012常年报告书

新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

国际企业商业伙伴计划全体学员参访上海陆家嘴金融城人才发展中心时，与中心营运总裁合影留念

学院与英国标准协会代表签署长期合作备忘录后合影留念

新移民本人及其所属公司的一致好评。2012年，学院共开办9个班，179 名学员从中受惠。

另一方面，学院则与商会中小企业资信资源中心签署协议，协助其推广社交媒体应用的课程。

为了保证课程的实用性及更符合学员需求，学院整合了大量语言课程资源，不仅制定详细的课程设计，更加严谨的挑选教学材料，也使用多媒体教学设备作为辅助教学工具。从学员的反馈来看，学院所做的课程安排完全符合不同层级学员的需求。

国际培训中心 2012年，学院国际培训中心在共接待来自中国16个不同省市的政府官员、企事业单位的高层管理人员，共计372人。

商学中心学院致力于协助中小企业的员工提升服务技能、沟通技巧以及专业商业知识。2012年，商学中心共开办各类商业课程88个班，共计2,220人，包括文凭课程、证书课程和短期课程。总商会与属下管理学院紧密合作，为前女囚犯提供服务业英语证书及卓越服务证书的课程，协助他们重返社会与工作岗位，15名学员从中受惠。此外，学院也与英国标准协会、 Entheo网络等策略伙伴强强合作，开办有关国际质量标准认证和职业健康安全认证的课程，以及在受雇能力技能系统(WSQ)卓越服务框架下的创新课程。

学院安排了理论与实际相结合的切合培训主题的多场专题讲座，也与新加坡政府部门官员及相关企业高层管理者座谈交流，同时参访总商会会员企业。学员来自山东省、天津市、重庆市、广州市、武汉市等省属或市属单位。培训主题包括：城市规划、旅游管理、现代企业管理、现代服务业管理、人力资源管理、社会管理创新、国有企业管理等，也涵盖金融银行等专业领域的培训主题，如：现代银行经营管理等。此外，学院继续与新加坡国际企业发展局合作，开办6期国际商业伙伴计划高级管理课程，共带领59名新加坡企业家及政府官员赴中国浸濡学习，赴北京、上海、西安、郑州、重庆、成都等城市，体验不同文化背景下的企业管理，并与当地政府建立联系，为新加坡企业在中国的发展奠定良好基础。同时，学员们也有机会在中国的知名高等学府学习，如清华大学、北京大学、复旦大学等。

109 新加坡中华总商会2012常年报告书

新加坡总商会基金 Singapore Chinese Chamber of Commerce Foundation

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

新加坡中华总商会基金捐款新加坡中华总商会基金2012年所获得的捐款为:

中华总商会产业私人有限公司新加坡中华总商会企业管理学院傲凯控股有限公司

$ 4,000,000.00 380,000.00 10,000.00

展新(贸易)私人有限公司

5,000.00

杨碧辉女士

5,000.00

郭素雯女士

5,000.00

金山岭武吉班让私人有限公司

3,000.00

兀兰运输服务私人有限公司

2,000.00

ARA 资产管理(新达城)有限公司(新达产业信托)

2,000.00

4,412,000.00

新加坡中华总商会基金2012年为下列机构／项目作出的捐款为: 李光耀双语基金

500,000.00

通商中国

300,000.00

新加坡佛教福利协会

68,344.95

2012 春到河畔迎新年

60,000.00

国家文物局－竖立南侨机工标志

39,750.00

晚晴园－孙中山南洋纪念馆有限公司

25,589.44

陈嘉庚基金

20,000.00

新加坡同济医院

20,000.00

2012 华族文化节

10,000.00

新加坡回教社群发展理事基金 Ridzwan Dzafir 社区奖

5,000.00

甘榜格南区庆祝我国独立47周年纪念工作委员会

1,000.00

1,049,684.39

110 新加坡中华总商会2012常年报告书

孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

孙中山南洋纪念馆有限公司访客人数 2012年，晚晴园全年共接待93,681 名访客。另外，晚晴园在馆外所推广的各项外展教育活动，也吸引了 110,609名访客。

各项展览《百年回眸：新加坡与辛亥革命》巡回展览晚晴园与华侨中学合作的《百年回眸：新加坡与辛亥革命》展览，主要讲述新加坡与辛亥革命之间的关系。在本馆研究员指导下，华侨中学的同学们参与了展会的制作过程。展览会从2月17日起，分别在宏茂桥、裕廊东、淡滨尼图书馆、国家图书馆、培华中学、南洋女子中学、国大中文图书馆、南洋理工大学华裔馆、加冷民众联络所内展出。另外，晚晴园的研究员们也分别在图书馆内为公众举办了三场公开演讲。截止11月26日，巡回展览一共吸引了96,717名参观者。

主要追溯南洋女中的校史与重要里程碑，并突出该校创办人陈楚楠、张永福等人和辛亥革命之间的联系。展览也介绍该校几位杰出校友的成就，以及她们为新加坡华社所做出的贡献。展览从8月1日起至8月31日止，共吸引27,457名访客参观，包括许多海内外南洋女子中学校友。展览开幕式主宾傅海燕部长，也是南洋女子中学的校友。

《俏也不争春》－海外展览《俏也不争春》特展由晚晴园与香港孙中山纪念馆合作，于10月26日在香港孙中山纪念馆正式展出。这是本馆重新开放后，首次将新加坡与辛亥革命有关的历史和人物带到国外展览，共展出了书法、油画等15件文物，以及60件复制品。展览不仅把孙中山在新加坡的革命同志“星洲三杰”的故事，介绍给香港的观众，亦点出了新、港之间的历史渊源与紧密关系。

各项活动《南岛记忆—战前新马华社对孙中山及辛亥革命之纪念》特展 6月8日，本馆推出“南岛记忆” 特展，主题围绕1912年至1942年之间的新马华社如何纪念孙中山与辛亥革命，也邀请了中山会馆、同德书报社以及新加坡本土收藏家陈来华携手联办这次的展览。这次的特展，一共展出近30件珍贵文物。透过这些纪念活动，新马华人在庆典和仪式的潜移默化过程中，逐渐形塑特殊的历史记忆，同时也建立起自身的国家与身份认同。 “南岛记忆”特展由教育部兼律政部高级政务次长沈颖主持开幕。

《传薪》－特别展览本馆为配合南洋女子中学95周年校庆，特地在晚晴园的小桃源内，举办了名为“传薪”的展览。展览内容

“龙腾虎跃迎新春”春节庆祝活动 1月23日至2月6日间，晚晴园举办为期两周的“龙腾虎跃迎新春”农历新年庆祝活动。期间，纪念馆免费开放，并举办了各种有关中华文化的活动，包括猜灯迷、剪纸示范、书法表演、舞龙舞狮等助兴节目。活动共吸引22,601名访客。

The Big Picture 学龄前儿童特别活动晚晴园特为学龄前儿童举办为期一个多月的 The Big Picture 绘画活动，共吸引400多名儿童及家长参与。本馆也特别展出儿童们的画作供公众欣赏。活动于4月21日结束。

儿童季为配合国家文物局推出的儿童季活动，同时也鼓励家长与儿童一起参观晚晴园，本馆从5月26日起，特别举办为期三周的系列儿童活动，包括：蜡笔绘画比赛、儿童故事工作坊、晚晴园“小起义”游戏活动、面簿比赛、脸谱绘画、木偶制作表演，以及其他与孙中山与晚晴园相关的游戏。今年，本馆邀请碧山工艺教育学院的学生一起筹划、组织儿童节，希望借此合作，吸引更多学生成为博物馆义工。

学生管理晚晴园晚晴园与碧山工艺教育学院合作，第一次推出“学生管理晚晴园” 社区合作项目，让该院24名学生在两个周末负责晚晴园日常运作，包括前台接待访客等任务，让学生们学以致用。活动分别于6月2日及3日，以及6 月9日及10日这两个周末进行，期间共吸引2,379名访客。

端午节庆祝活动晚晴园首次与摩绵民众联络所合作，于6月23日端午节当天，在园内举办适合全家大小参与的节庆活动，主宾是交通部长吕德耀。部长与民同乐，一起包粽子并品尝成果。此外，本馆也安排茶艺、书法示范及学生乐器表演等节目。当天，晚晴园特邀大悲安老院30 多名年长者，前来感受节日气氛。本馆在端午节当天免费开放，吸引3,909 名访客前来参观。新传媒亚洲新闻台以及各大电台都报导了此活动。

第二届“文化飨宴艺晚晴”文化节为配合国家文物局推出的“八月份免费参观博物馆日”，晚晴园从8月 4日至26日，推出了为期三周的“文化飨宴艺晚晴”，吸引了4,964名公众参与。文化节的精彩节目包括：中华书法赏析、绘画、传统艺术表演、健

111 新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

8月4日至26日，晚晴园举办为期三周的“文化飨宴艺晚晴”文化节活动

康养生、艺人导览、心得分享、访谈等，本馆共举办36场活动，一致获得各界好评。

“月满中秋聚晚晴” 中秋庆祝活动 9月30日，晚晴园在中秋节当天举办“月满中秋聚晚晴” 庆祝活动，并通过华社自助理事会、回教社会发展理事会邀请50个贫困家庭，及非华族同胞一同参与，让各族国人从中了解中秋节的意义。纪念馆也特地与人民协会合作，安排刚入籍的新公民参与其盛。当天，本馆共迎来6,380名访客。新传媒的八频道、U频道在当晚新闻中，对活动进行报道。

筹款小先锋本馆“筹款小先锋”活动，首次与30多位学生合作，通过怀旧游戏摊、摄影比赛和义卖手绘家具的方式为宏茂桥家庭服务中心筹款。活动分别由南洋女子中学、义安理工学院以及碧山工艺学院的学生负责策划，并在12月份的4个周末进行，成功筹得近1,200元善款。

播放系列怀旧电影自2011年开馆后，晚晴园就在馆内播放怀旧电影，获得公众，特别是乐龄人士的好评。本馆决定从3月27日起，定期播放一部怀旧电影。新传媒电台958城市频道，也特邀晚晴园研究员上节目，向听众宣传与分享在本年所推出的怀旧电影系列。2012年，本馆共播放10部怀旧电影，吸引696名公众前来观赏。

儿童瑜伽课程为配合儿童季的活动，晚晴园于4月至5月间，推出8堂专为儿童而设计的瑜伽课程，并邀请家长们一同参与，促进亲子关系。因场地限制，共有10个家庭参与了这项课程。

摄影讲座课程 6月10日至7月29日，本馆开办8堂摄影讲座课程，让附近居民参与，共吸引12名公众报名。主讲人是新加坡摄影协会讲师李先生。

112 新加坡中华总商会2012常年报告书

孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

研讨会与系列讲座今年，本馆共推出19场公开讲座，吸引了1011名公众出席。日期

主题

主讲者

2月25日

孙中山在新加坡的逸事

吴玉美女士（晚晴园研究员）

3月24日

晚晴园图像史

叶舒瑜女士（晚晴园研究员）

4月7日

孙中山先生对新加坡的影响

陈丁辉博士（晚晴园研究员）

4月7日

石叻坡记忆，四大名楼之晚晴园

潘宣辉先生（晚晴园馆长）

5月9日

仪式与潜流：南洋的辛亥革命纪念（1925-1941）

黄坚立副教授（新加坡国立大学历史系）

5月23日

本地收藏家的故事

陈来华、李宁国(私人收藏家)

6月6日

百年同德：历史回顾与展望

湛承宪（同德书报社社长）、詹尊权博士

6月9日

革命之路 — 孙中山及其同志在霹雳怡保的历史足迹

黄贤强副教授（国大中文系）陈素明女士（革命后人）

8月15日

说说老歌的故事

王振春先生（知名老报人）

8月22日

愚趣园与南洋想像

赖启健博士(新加坡国立大学建筑系助理教授)

9月5日

遥远寄相思—从电影文物初探厦语片中的南洋情怀苏章恺先生(独立研究员)

9月12日

幕启幕落之间：投入生活中的舞台，演绎舞台上的生活

林海燕女士(艺术总监)

9月19日

古夜今尘—濒临消失的传统灯笼故事

黄沛发先生(传统手工艺者) 洪毅翰先生(艺术工作者)

9月26日

新加坡老地图的故事（1942年-1945年）

莫缕勇先生(独立研究员)

10月3日

新加坡的方言社群

蔡爱玲博士(国大助理教授)

10月10日

战后本地华文文学的发展

骆明先生(新加坡文艺协会会长)

10月17日

“他的第一个太太”

郭台安教授(南大文学院)

10月24日

捕捉伟人声影：唱片和电影里的孙中山先生

容世诚副教授(新加坡国立大学中文系主任)

10月27日

星洲三杰（讲座在香港举办）

黄慧敏女士（晚晴园研究员）

113 新加坡中华总商会2012常年报告书

孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

我国财政部兼交通部政务部长杨莉明（前排中）、总商会、晚晴园的领导们，与出席“孙中山、宋庆龄纪念地联席会议”的嘉宾们合影。

第24届孙中山、宋庆龄纪念地联席会议孙中山、宋庆龄纪念地联席会议，是海内外孙中山与宋庆龄纪念地相关机构，自愿组织召开的年度工作联席会议，今年首次在我国举行。11月9日至13日，来自中国、台湾、马来西亚、日本、美国等地的35个孙、宋纪念馆的76位海外代表出席了会议。会议主宾我国财政兼交通部政务部长杨莉明，与各馆代表踊跃交流，分享一年来的研究与工作成果。另外，晚晴园也安排会议代表们走了一趟 “新加坡孙中山足迹之旅”。 11月12日孙中山先生诞辰146周年当天，嘉宾们也受邀到晚晴园，出席庄严、肃穆的纪念仪式，主宾是总商会张松声会长。

培训晚晴园导览员 2012年，晚晴园共培训4批不同组别的导览员，包括学生导览员、中文义务导览员、英文义务导览员，以及专业导游导览员，总共225人。

培训学生导览员本馆共为137名学生提供17堂培训课程，并在完成培训后，肩负起义务导览工作。这些学生来自毅道中学、华侨中学、圣尼各拉女校、南洋女子中学、中正中学、工艺教育学院。

培训博物馆义务导览员晚晴园通过20堂深入的讲解课程，共培训60名博物馆义务导览员，他们分别来自“博物馆之友”以及博物馆华语义务导览组。他们已在培训后，负起每周的导览讲解工作。

培训专业导游 3月份，本馆培训了第一批为数28人的新加坡专职导游，并从5月起正式带领国内外游客参观晚晴园。

海外出访拜访日本相关纪念馆为了加强同其他孙中山纪念馆的交流与合作，晚晴园一行四人，于2月13日至19日，拜访日本神户孙文纪念馆、荒尾市宫崎兄弟资料馆、长崎县历史文化博物馆。这次访问获到日本政府的高度重视，晚晴园团队不仅得到许多珍贵资料，也和各纪念馆、学术机构建立良好关系。目前，本馆正积极筹备2013年“孙中山，新加坡与日本” 展览，日本方面也乐意捐出相关文物供晚晴园展出。

潮汕之行潮州汕头是许多本地革命支持者的故乡，其中包括晚晴园当年主人张永福、革命支持者林义顺、林受之、许雪秋等人。晚晴园馆长与研究员，连同张永福在新加坡的后人共10人，在4 月间拜访汕头。

114 新加坡中华总商会2012常年报告书

孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

由晚晴园、香港孙中山故居联办的《俏也不争春》特展，于10月25日正式在香港孙中山故居展出

本馆研究员特地拜访汕头市历史档案馆、汕头史料研究中心，并采访了当地著名历史教授黄羡章、档案馆主任陈庆文。行程中，本馆也带领张永福后人拜访林义顺、林受之、许雪秋故居。《联合早报》随行记者对这次潮汕之行做了深入报道，并在5月6日、27日刊登的报道中，讲述林义顺、张永福的家乡现况。

出席吉隆坡研讨会本馆研究部主任陈丁辉博士出席了于 6月9日及10日，在马来西亚吉隆坡召开的“2012马来西亚中文研究”学术研讨会，并在会上发表“民间的还是国家的? 比较新马华社百年辛亥革命庆典活动”论文。研讨会期间，陈博士与本馆研究员黄慧敏特地拜访了当年参加同盟会，支持孙中山以及辛亥革命的先贤杜智昌、陆为勇的后人，并做了口述历史记录。另外，晚晴园也与马来西亚雪兰莪大会堂、中文研究中心确定将于2013年7 月，在吉隆坡举办一项联合展览。

出席香港《俏也不争春》特展由晚晴园与香港孙中山故居联手合作的《俏也不争春》特展与10月25日正式在香港孙中山故居展出。晚晴园两位董事李秉萱博士、尹崇明先生；国家文物局文物机构司长陈子宇、晚晴园经理叶璞、研究员黄慧敏一同出席了特展开幕式。另外，黄慧敏也在10月27日，就此次特展在香港孙中山故居内举行一场公开讲座，讲述新加坡“星洲三杰”的生平故事，共吸引52位香港居民参加。

出席台湾研讨会 5月27日，台北驻新加坡办事处谢发达代表在参观晚晴园之后，对本馆在展现辛亥革命、新加坡人在支持革命事业上的展示与视角，留下深刻印象，并给予高度评价。谢代表也特地表示，愿意将台北国史馆、国民党党史馆介绍给晚晴园。 10月26日，本馆研究部主任陈丁辉博士赴台北拜访上述机构，寻找并研究与晚晴园有密切关系的资料，并在史料收集过程中，找到许多珍贵文件、档案与文物资料。陈博士此行也出席了由台湾博物馆协会举办的“第五届博物馆研究双年会”，并在会上发表“新加坡的国家历史与记忆

重构－以晚晴园为个案”。共有300名博物馆的专家学者出席上述研讨会。

出版刊物与杂志今年，晚晴园共出版4本新书及第一份晚晴园专刊。新书包括英文版《小晚阿晴游园记》、中文版《孙中山足迹之旅》、《晚晴园》精品书，以及上下册的研讨会论文集。10月份，晚晴园特刊《新晴》创刊号正式出版。此外，本馆也制作一份纪念馆光碟《晚晴心韵》，收录了2011年开幕式上，特为晚晴园创作的4首歌曲，以及介绍晚晴园的纪录片。公众捐赠与捐款过去一年，晚晴园积极与私人收藏家、先贤后人等保持良好关系。在本馆努力下，获得了公众捐赠的50件珍贵文物。此外，晚晴园也获得许社佳捐赠的2 万元现金；款项已用作本馆6月举办的《南岛记忆—战前新马华社对孙中山及辛亥革命之纪念》特展经费。

115 新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Chinese Chamber Realty Private Limited

The lobby of Samsung Hub at 3 Church Street.

Samsung Hub, 3 Church Street, Singapore The 30-storey Samsung Hub at 3 Church Street is a joint venture development between Chinese Chamber Realty Pte Ltd (CCR), China Square Holdings Pte Ltd and Church Street Properties Pte Ltd. The Temporary Occupation Permit (TOP) and the Certificate of Statutory Completion (CSC) for the building were obtained on December 28 2005 and February 18 2011 respectively. CCR currently owns the office space on the 15th, 22nd to 30th floors and 95 per cent of units were tenanted as of December 2012. Total rental income for the year, inclusive of service charge, was $12.3 million. After taxation, CCR’s net surplus for 2012 was $7.49 million.

中华总商会产业私人有限公司 Chinese Chamber Realty Private Limited

116 新加坡中华总商会2012常年报告书

新加坡中华总商会企业发展与服务中心私人有限公司 EDC@SCCCI Pte Ltd

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

EDC@SCCCI Pte Ltd EDC@SCCCI (EDC) was established in 2006 with a mission to provide one-stop business advisory services to assist local small and medium enterprises (SMEs) to deal with business challenges. EDC provides business matching services, promotes government grants and assistance programmes and organises seminars and networking sessions to create a common platform for SMEs to meet, learn and build a strong united business community. In particular, the Chamber’s EDC is well-equipped to assist SMEs from the Chinese-speaking business community due to its strong Mandarin proficiency and has conducted a range of advisory services and seminars in Mandarin. The Chamber also has strong connections with various provinces and cities of China. SCCCI set up the EDC Shanghai Representative Office (SRO) in 2010 as a channel to facilitate business matching for the Chamber’s 146 trade association members as well as to serve the needs of both Singapore and Chinese companies with interests to explore business opportunities across the two countries. Over the two years, the SRO has helped to strengthen business relationships and foster trade and business development between Singapore and China, creating a strong brand name for SCCCI in China. Review 2012 As a strategic partner of SPRING Singapore (SPRING), EDC has worked towards supporting the objectives of SPRING under the “3A and 3B Business Advisory Service (BAS) and Productivity Management Programmes” (PMP). Leveraging on the SRO under the LEAD programme administered by International Enterprise (IE) Singapore and SPRING, EDC conducted a series of investment promotion events and seminars as well as received Chinese delegations to Singapore. Business & Productivity Advisory Services In 2012, EDC has provided approximately 1,700 one-to-one business advisory services (BAS) to the SMEs. The scope of

EDC@SCCCI provides one-to-one business advisory services to SMEs in areas such as business restructuring and productivity improvement.

advisory services spans from business registration, business structures, financial management, legal claim matters and government assistance schemes. This year, the bulk of the advisory services were geared towards advisory on government assistance grants to assist SMEs in business restructuring and improvement of productivity. To embrace the concept of raising productivity, SPRING introduced the “Productivity Advisory Service” (PAS) designed to assist the SMEs in improving productivity. This consultation was done with certified productivity trainers. In 2012, approximately 400 SMEs had received PAS services offered by EDC. Seminars and Workshops In March, EDC organised a “WorkLife Initiatives and Re-employment Act” seminar with Singapore National Employers Federation (SNEF) and “EDC Conference Day” jointly organised with the four other EDCs. In April, EDC organised “Upgrade & Grow through Grants Enhancements” with SPRING and the Inland Revenue Authority of Singapore (IRAS). In August, EDC co-organised a workshop entitled “What Grant is Suitable

for my Business?” during the SMEs Conference held at Suntec Convention Centre. The workshop featured a panel of speakers from agencies like SPRING, IRAS and IDA. In November, EDC participated in a Mandarin seminar on “Profit your Business through Successful Corporate Branding” jointly organised by SCCCI and NTU. EDC gave a presentation on three government assistance programmes focused on improving productivity. On December 10 and 14, EDC initiated two seminars in Mandarin on the Productivity and Innovation Credit scheme (PIC), Innovation Capability Voucher (ICV) and Renovation and Refurbishment (R&R). In addition EDC organised 25 productivity workshops covering topics such as productivity management and increasing operational efficiency. Two seminars were also organised to help SMEs keep abreast of China’s investment and economic condition: On June 12, EDC organised the “2012 China Midyear Economic Review and Investment Outlook” to analyse the economic, investment and tax policies in China. A total of 40 guests attended the seminar.

117 新加坡中华总商会2012常年报告书

新加坡中华总商会企业发展与服务中心私人有限公司 EDC@SCCCI Pte Ltd

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Chairman of the Chamber’s International Affairs Committee, Roland Ng, represented the Chamber to sign an MOU with the Beijing WTO Affairs Center during “The Inaugural China Beijing International Fair for Trade and Services Promotion Event”.

On October 23, the “SCCCI-BOC Forum: The Rise of the Renminbi in International Trade and Case Scenarios” was held at Shangri-La Hotel and was attended by 220 guests. Bank of China introduced the cross-border policy and products of the Renminbi. Business representatives also shared on the benefits of using the Renminbi. Trade and Investment Promotion Seminars In 2012, EDC assisted delegations from seven provinces and cities in China to organise trade and investment promotion seminars. Originating from Beijing, Nanjing, Qidong, Wuhan, Shanghai Pudong, Ningbo and Guangzhou, these delegations presented many business opportunities for local companies through their events. On February 8, EDC assisted the Beijing WTO Affairs Center to organise “The Inaugural China Beijing International Fair for Trade and Services Promotion Event”. During the event, Chairman of the Chamber’s International Affairs Committee, Roland Ng, represented the Chamber to sign an MOU with the Beijing WTO Affairs Center to help them promote the “China Beijing International Fair for Trade and Services” in Singapore. On May 30, EDC assisted the Nanjing Municipal People’s Government to organise the “2012 Nanjing Jiangning Development

Zone Singapore Promotion Seminar” at Shangri-La Hotel. During the seminar, representatives from Nanjing introduced the new business development zone and new policies to attract foreign investors. Singapore companies that had already invested in Nanjing shared their experiences as well. Notable guests included: Zhou Qian, Member of the CPC Nanjing Municipal Party Standing Committee and Secretary of Jiangning District CPC Committee, and Dai Huajie, Member of the Standing Committee of Jiangning District and Executive Deputy Director of Jiangning Development Zone. On May 31, the Shanghai Wai Gao Qiao Group (Qidong) Industrial Park organised the “2012 Shanghai Wai Gao Qiao Group (Qidong) Industrial Park Singapore Promotion Seminar” at the Chamber. Representatives from Shanghai shared more about the industrial park and the investment environment while Singapore representatives shared their investment experiences in Shanghai. From September 3 to 5, the Chamber received a 44-member delegation led by Liu Liyong, the Vice Mayor of Wuhan. During the three days, the Chamber assisted the delegation to organise the “Wuhan New Port Economic Investment Conference” at ShangriLa Hotel. The Chamber arranged visits to government agencies as well as private companies for the delegation. More than 100 local businessmen attended the investment conference.

118 新加坡中华总商会企业发展与服务中心私人有限公司 EDC@SCCCI Pte Ltd

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Chairman of the Chamber’s Trade Association & Membership Affairs Committee Chua Seng Chong giving a speech at the “Wuhan Economic Investment Conference ”.

On September 11, the Chamber supported Shanghai Pudong government by organising the “Shanghai Pudong Investment Promotion Seminar”. Representatives from Shanghai introduced Pudong’s investment climate and its benefits for local businesses. More than 30 local companies participated in this event. On November 30, the Chamber, together with China Guangzhou Knowledge City, organised the “2012 China Guangzhou Knowledge City Investment Promotion Seminar” at Grand Park City Hall. Tay Hun Kiat, CEO of Sino-Singapore Guangzhou Knowledge City Investment and Development Co Ltd, and Senior Director Li Qinshan introduced the latest developments in Guangzhou Development City as well as upcoming investment events. Aylwin Tan, Chief Customer Solutions Office from Ascendas, shared the company’s experience in managing the Ascendas Science Park project in the Knowledge City as well. Trade Fairs On July 26-28, the Chamber assisted the Ningbo Foreign Trade & Economic Cooperation Bureau in organising the “2012 Singapore Ningbo Import and Export Fair”. The fair attracted more than 2,600 official buyers. The total recorded amount transacted during this three-day exhibition was US$10,884,600, a 35 per cent increase compared to last year. Among

the transactions, home appliances amounted to US$6,240,200 (57.33 per cent of the total transaction amount), household products amounted to US$3,202,100 (29.42 per cent of the total transaction amount), hardware amounted to US$344,000 (3.16 per cent of the total transaction amount), garments and textiles amounted to US$50,000 (0.46 per cent of the total transaction amount), and others amounted to US$1,048,300 (9.63 per cent of the total transaction amount).

119 新加坡中华总商会2012常年报告书

新加坡企业发展与服务中心私人有限公司上海代表处 EDC@SCCCI Pte Ltd Shanghai Representative Office

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

EDC@SCCCI Pte Ltd, Shanghai Representative Office

Chamber’s President Teo Siong Seng gave a warm welcome to participants of the 2012 Singapore China Business Forum organised by the Shanghai Representative Office in collaboration with Bank of China.

On October 20 2010, EDC@SCCCI opened its overseas representative office in Shanghai with the support of International Enterprise (IE) Singapore and SPRING Singapore. The Shanghai Representative Office (SRO) is an extension of EDC@SCCCI’s services to effectively assist members in doing business in China and discover new opportunities there. The SRO also builds its network with capable partners to help the Chamber’s trade association members in their China business ventures. The SRO’s role also includes strengthening its network and relationship with Chinese government agencies and business organisations, building a strong brand name for the Chamber and increasing recognition and support for the Chamber throughout China. In the year under review, the SRO continued to carry out its mission of helping Singapore companies to gain a foothold in the vast China market. Altogether, it offered business advisory services to 173 Singapore companies. SRO also organised a total of 13 forums, seminars and networking sessions.

Cumulatively, representatives from 745 companies attended the various events and activities organised by the SRO.

forum organised in Shanghai by the SRO. A total of 175 guests from Singapore and China attended the forum.

Project and Activity highlights

Chinese Enterprises Step Out: Singapore – A Centre for Global Trade, Finance, and Shipping and Logistics The SRO organised this Invest in Singapore Forum targeted at local Chinese enterprises on July 27 in Shanghai. A total of 90 guests attended the forum.

Establishment of a Singapore Food Products Centre in Yiwu, Zhejiang by the Chamber’s Trade Association Member, the Singapore Food Manufacturers’ Association (SFMA) Together with the support of IE Singapore, the Singapore Food Products Centre was set up in Yiwu, Zhejiang by the SFMA. The SRO provided assistance to SFMA in areas including market research, the Centre’s opening, as well as marketing and sales. Preparatory works for the Centre are ongoing and the Centre is expected to start operations in 2013. SCCCI-Bank of China 2012 Singapore China Business Forum The event held on April 20 was the first

Shanghai Shopping Festival In 2011, the SRO successfully arranged for Shanghai-based Singapore retailers to participate in the Shanghai Shopping Festival’s promotional activities. Building on this success, the SRO collaborated with IE Singapore in conjunction with the Shanghai Shopping Festival to organise a small-scale Singapore Food Fair with nine Singapore food companies in 2012. The Fair was held on September 21-17 at the Shanghai SML Center.

120 新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Singapore Chinese Chamber Institute of Business

Sim Ann, Senior Parliamentary Secretary, Ministry of Education & Ministry of Communications and Information, was Guest of Honour at SCCIOB’s 24th Graduation Ceremony.

The Singapore Chinese Chamber Institute of Business (SCCIOB) is a leading training institute which provides top quality training for business executives, managers, entrepreneurs and public officials. The courses offered span a range of topics from practical and industry-specific skills to business management training. During the year under review, SCCIOB continued to help companies build their capabilities by providing courses that are relevant and useful. SCCIOB also contributes back to the society and launched several social projects such as promoting bilingualism, providing training to female ex-offenders to assist them in returning to the workforce, and helping new immigrants integrate into the community. The major achievements and highlights in 2012 include: Equipping Students with Relevant Capabilities SCCIOB trained more than 5,000 individuals in 2012. Amongst these, a total of 725 students graduated from the Diploma in Business Administration, Diploma in Professional Chinese Teaching, Diploma in Translation and Interpretation and Business Mandarin programmes. On November 6, SCCIOB held its 24th Graduation Ceremony with Sim Ann, Senior Parliamentary Secretary, Ministry of Communications and Information & Ministry of Education, as its

Guest of Honour. SPS Sim and Thomas Chua, Vice-President of SCCCI and Chairman of SCCIOB’s Management Committee, delivered speeches at the graduation ceremony. Members of SCCIOB’s Management Committee also attended the event and presented certificates to the students. At the ceremony, a total of 194 students qualified for the Singapore Chinese Chamber of Commerce Foundation’s Book Prize and Training Award. The Book Prizes and Training Awards amounted to S$103,864. Recognised and Approved Training Institute by Local and Foreign Governments SCCIOB has developed into a leading global business institute through its cooperation with government agencies both local and overseas. SCCIOB continues to maintain its position as the preferred training provider for Chinese government officials and senior management personnel from State-Owned Enterprises (SOEs). The training themes and topics were expanded to include management innovation, public relations and Temasek Holdings’ successful investment experience.

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新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

SCCIOB maintained its status as the sole local partner to International Enterprise (IE) Singapore’s International Business Fellowship (iBF) Executive Programme to China since 2009. In 2012, SCCIOB organised a total of six trips under iBF and immersion courses were held at renowned universities and educational institutions including Peking University, Tsinghua University, and Fudan University. IE Singapore funded 70 per cent of the programme fee. Partnering Established Organisations to Help Companies in Capability Upgrading • British Standards Institution Singapore (BSI) In order to help businesses adopt and cultivate best practices and fulfil internal audit requirements, SCCIOB worked with BSI to provide skills and knowledge pertaining to ISO 9001, ISO 14001 and OHSAS 18001 management system. • Entheo Network SCCIOB collaborated with Entheo Network to design courses on innovation, such as “Productivity through Innovation”. Accredited by WDA, the courses aim to help Singapore companies increase productivity. bizSAFE Certification – Internal Capability Upgrading SCCIOB was awarded the bizSAFE level 3 certification issued by the Workplace Safety Health Council on June 6 2012. The period of certification spans three years. The certification reinforces SCCIOB’s competiveness as a training course provider.

Respective Centres of SCCIOB Language Studies Centre (LSC) The revenue of the LSC was $2,185,075.00. The distinctive feature of SCCIOB’s training programmes lies in its customisation of

The first batch of students of the Practical English for Community Integration programme.

course content to the customer’s needs. The Centre’s clientele comprises various government ministries and agencies, MNCs and SMEs with some being longtime clients.

media facilities were used. These initiatives were well-received and the lesson arrangements met the needs of students of different levels.

Apart from conducting corporate training, SCCIOB also commenced 150 new classes for its Diploma and Certificate programmes and short courses under its Language Studies Centre. A total of 2192 students attended these courses.

Business Studies Centre SCCIOB also helped Small and Medium Enterprises enhance customer service skills, communication, and business knowledge. In 2012, the Business Studies Centre commenced 88 Diploma and Certificate programmes and short courses with a total of 2,200 students.

To help integrate new immigrants into the community, the institute launched a new English programme, Practical English for Community Integration, in February. With the funding from the Singapore Chinese Chamber of Commerce Foundation, Singaporeans and PRs could enjoy a subsidy of up to 50 per cent of the course fees. The programme was well-received among individuals as well as corporations. A total of nine classes were held in 2012 for 179 students. To ensure courses remained current and relevant to the industry needs, SCCIOB went through a revamp of several language courses. Detailed lesson plans were designed, course material was stringently selected and supplementary

Partnering its parent organisation, the Singapore Chinese Chamber of Commerce & Industry (SCCCI), SCCIOB conducted courses on Service English and Providing GEMS Service to female ex-offenders with the objective of preparing them to reintegrate into society and the workforce. A total of 15 course participants benefited from this programme. SCCIOB joined hands with British Standards Institution Singapore (BSI) and Entheo Network to offer courses on attaining international quality standard and work safety as well as courses on innovation under the WSQ Service Excellence framework.

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新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Peking University hosted a study immersion for participants of the iBF Executive Programme in Beijing and Zhengzhou in May 2012.

In addition, SCCIOB made an agreement with the Chamber’s SME Infocomm Resource Centre (SIRC@SCCCI) to promote courses on using social media. International Training Centre In 2012, SCCIOB organised local immersion training programmes for a total of 372 participants comprising 16 groups of government officials and senior management personnel from China. SCCIOB arranged for seminars that provided closely-linked theoretical and practical knowledge. Participants were also given the opportunity to network with Singapore government officials and companies’ senior management. The participants came from various parts of China including Shandong, Tianjin, Chongqing, Guangzhou and Wuhan. Training topics included urban planning, tourism, modern manufacturing, modern service industry management skills, human resource, social management innovation, SOE management as well as banking and finance (i.e. modern bank management). SCCIOB continued to work with IE Singapore and conducted six iBF Executive Programme missions in 2012. A total of 59 Singaporean business representatives and government officials went for immersion trips to China under the programme. SCCIOB arranged for participants to visit cities including Beijing, Shanghai, Xi’an, Zhengzhou, Chongqing and Chengdu. The participants had the opportunity to do a study stint in top China universities including Tsinghua University, Peking University and Fudan University.

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新加坡总商会基金 Singapore Chinese Chamber of Commerce Foundation

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Singapore Chinese Chamber of Commerce Foundation Donations The SCCC Foundation received the following donations in 2012:

Chinese Chamber Realty Pte Ltd Singapore Chinese Chamber Institute of Business OKH Holdings Pte Ltd

4,000,000.00 380,000.00 10,000.00

NewQuest (Trading) Pte Ltd

5,000.00

Mrs Yeong Phick Fui

5,000.00

Mdm Quek Soo Boon

5,000.00

Kim San Leng (Bukit Panjang) Pte Ltd

3,000.00

Woodlands Transport Service Pte Ltd

2,000.00

ARA Trust Management (Suntec) Ltd

2,000.00

4,412,000.00

The SCCC Foundation donated to the following organisations/projects in 2012: Lee Kuan Yew Fund for Bilingualism

500,000.00

Business China

300,000.00

Singapore Buddhist Welfare Services

68,344.95

River Hongbao 2012

60,000.00

National Heritage Board – Erection of Nan Qiao Jigong Sculpture

39,750.00

Sun Yat Sen Nanyang Memorial Hall Co Ltd

25,589.44

Tan Kah Kee Foundation

20,000.00

Singapore Thong Chai Medical Institution

20,000.00

Chinese Cultural Festival 2012

10,000.00

Ridzwan Dzafir Community Awards

5,000.00

Kampong Glam 47th National Day Committee

1,000.00

1,049,684.39

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孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Sun Yat Sen Nanyang Memorial Hall Company Limited Visitorship of Sun Yat Sen Nanyang Memorial Hall (SYSNMH)

A total of 93,681 visitors visited SYSNMH during the period of January 1 to December 31 2012. In addition, visitorship was 110,609 for other outreach programmes.

SYSNMH Exhibitions Travelling Exhibition: A Moment in History – Dr Sun Yat Sen & Singapore The exhibition “A Moment in History – Dr Sun Yat Sen & Singapore” was a joint effort between SYSNMH and Hwa Chong Institution (HCI) which highlighted the historical links between Singapore and the 1911 Revolution. The exhibition was co-curated by the HCI students under guidance from SYSNMH curators. The exhibiton started on February 17 and was showcased at Ang Mo Kio Library, Jurong Regional Library, the Central Library, Tampines Library, Pei Hwa Secondary School, Nanyang Girls’ High School, NUS Chinese Library, NTU Chinese Heritage Centre and Kallang Community Centre. The SYSNMH curators also conducted a total of three public talks at the libraries. As of November 26 2012, the travelling exhibition attracted an estimated total of 96,717 visitors. Exhibition: Remembering Dr Sun Yat Sen SYSNMH launched the exhibition, Remembering Dr Sun Yat Sen, on June 8. The theme of the exhibition revolved around the commemoration of Dr Sun and the 1911 Revolution by the Chinese community and Singapore and Malaysia from 1912-1942. The exhibition was held in collaboration with local organisations such as the Zhongshan Association, the Tongde Reading Society and private collector Tan Lai Huat. The exhibition featured more than 30 artefacts on loan. Through various celebrations and ceremonies organised by the Chinese community in Singapore and Malaysia, a unique memory of history as well as national and individual identities were formed. Sim Ann, Senior Parliamentary Secretary, Ministry of Education & Ministry of Law, officially launched the opening of the exhibition. Special Exhibition: “The Nanyang Journey: Inspiring Generations of Esteemed Ladies” SYSNMH organised a special exhibition on “The Nanyang Journey: Inspiring Generations of Esteemed Ladies” in support of the Nanyang Girls’ High School’s 95th anniversary celebrations. The exhibition was held at SYSNMH’s Little Paradise Room. The exhibition traced the school’s history and significant milestones and highlighted how the school’s founders, Tan Chor Lam and Teo Eng Hock,

played a significant role in the 1911 Revolution. The exhibition also highlighted the school’s outstanding alumni and their personal achievements. The exhibition ran from August 1 to August 31 and attracted a total of 27,457 visitors, which included alumni of Nanyang Girls’ High School. Nanyang Girls’ High School alumni Grace Fu, Minister, Prime Minister’s Office, Second Minister for the Environment and Water Resources and Second Minister for Foreign Affairs, was the Guest of Honour at the exhibition. Overseas Exhibition: Unsung Heroes SYSNMH collaborated with Hong Kong’s Dr Sun Yat-Sen Museum to organise and launch an exhibition entitled “Unsung Heroes” on October 26. The exhibition marked SYSNMH’s inaugural overseas showcase of Singapore’s contribution to the 1911 Revolution. The exhibition showcased up to 15 original artefacts including calligraphy, oil paintings as well as 60 replicas. The exhibition highlighted the story of the Prominent Singapore Trio who supported Dr Sun and also showcased the historical origins of Singapore’s close relations with Hong Kong.

SYSNMH Activities Festival of Abundance: Lunar New Year Celebration SYSNMH launched the “Festival of Abundance” over a period of two weeks from January 23 to February 6 in celebration of the Lunar New Year. Free admission to the Memorial Hall was also extended to members of the public. Over the two weeks, Chinese cultural activities such as Chinese riddles, paper cutting displays, calligraphy demonstrations as well as lion and dragon dances were organised. The festival attracted a total of 22,601 visitors. The Big Picture The SYSNMH team worked with Playeum to develop a children’s art activity organised for pre-schoolers which ran for more than a month. Over 400 children and parents participated in the painting workshop and a special showcase of the drawings by the children was displayed to the public. The activity ended on April 21. Children’s Season at Wan Qing Yuan In support of Children’s Season organised by the National Heritage Board and to encourage families to visit the Memorial Hall, the SYSNMH team organised a series of children’s programmes over three weekends on May 26 to June 10. Programmes included a crayon art competition, storytelling workshops, Facebook contest, mask-making, puppet-making workshops as well as other activities relating to SYSNMH.

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孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

The second Chinese CultureFest attracted a total of 4,964 participants.

SYSNMH Mid-Autumn Festival 2012 SYSNMH organised its inaugural MidAutumn Festival Open House on September 30. SYSNMH partnered Chinese Development Assistance Council (CDAC) and MENDAKI to invite 50 families in need of financial assistance and members of all races in order to share the cultural richness of the MidAutumn Festival. In addition, SYSNMH also collaborated with the People’s Association to include new Singapore citizens in the festivities. A total of 6,380 visitors attended the festival and the event was aired by Channel 8 and Channel U on the same night.

In 2012, SYSNMH invited students from the Institute of Technical Education (ITE) Bishan to help plan and organise the event. Through cooperation and participation, SYSNMH hopes that more students in Singapore will be involved in museum volunteer work. Youths Take Over Wan Qing Yuan SYSNMH, in partnership with ITE Bishan, piloted the first “Youths Take Over” community programme. Over two weekends, 24 students carried out the operations of the memorial hall including receiving of visitors. The programme was held on June 2-3 and June 9-10. Through this programme, SYSNMH hoped students can utilise what they learn in school in practical ways. The Memorial Hall saw a total of 2,379 visitors over the two weekends. Dragon Boat Festival at Wan Qing Yuan SYSNMH had a pilot collaboration with Moulmein Community Centre to celebrate the Dragon Boat Festival. The celebration had programmes that catered to all ages. The Guest of Honour for the festival was Lui Tuck Yew, Minister for Transport. Minister Lui and visitors participated in

activities including a dumpling wrapping demonstration, tea appreciation session, classes on Chinese calligraphy and a special Chinese Orchestra performance by students. In addition, SYSNMH invited 30 senior citizens to enjoy the festivities. Free admission to the Memorial Hall was extended to the public and the festival attracted a total of 3,909 visitors. The event was reported by Channel NewsAsia and other television stations. The Second SYSNMH Chinese CultureFest In support of the National Heritage Board’s Open House in August, SYSNMH organised its annual three-week Chinese CultureFest on August 4–26. As part of the festival, SYSNMH organised a total of 36 programmes including calligraphy and Chinese painting workshops, traditional cultural performances, health, artist sharing sessions and cross-talk performances which were well-received by participants. Overall, the Chinese CultureFest 2012 attracted a total of 4,964 participants.

Champions for Charity Champions for Charity is a series of fundraising activities jointly organised by 30 students to raise funds for the Ang Mo Kio Family Service Centres. The students organised a traditional games stall, photography competition and provided furniture painting services to raise funds. The students represented Nanyang Girls’ High School, Ngee Ann Polytechnic and ITE College Central over the course of four weekends in December. The students managed to raise close to $1,200. Old Movie Screenings In response to the overwhelmingly positive feedback from participants at last year’s old movie screenings held in December 2011, the SYSNMH team launched a new series of the screenings on March 27. In addition, SYSNMH’s curators were also featured on radio station FM95.8 to share the movies that were to be screened in 2012. A total of ten movie screenings were held at SYSNMH and attracted a total of 696 participants. Kids Yoga Programme As part of Children’s Season, SYSNMH launched a series of eight yoga classes for children. Parents were also welcome to join the children in the months of April and May. Each class could accommodate a total of 10 families.

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孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Photography Training Sessions The SYSNMH team organised eight photography training sessions for members in the surrounding neighbourhood from June 10 to July 29. The instructor for the sessions was Allan Lee, a photography instructor at the Photography Society of Singapore (PSS). A total of 12 participants registered for the training sessions.

SYSNMH Public Talks and International Conference SYSNMH Public Talks SYSNMH organised a total of 19 public talks which attracted 1,011 participants altogether. The details of the public talks are listed in the following table: Dates

Topic

Speaker

Feb 25

Anecdotes of Dr Sun Yat Sen in Singapore

Goh Yu Mei, A/Curator, SYSNMH

March 24

A Pictorial History of Wan Qing Yuan

Yap Soo Ei, A/Curator, SYSNMH

April 7

Dr Sun Yat Sen and His Legacy in Singapore

Dr Tan Teng Phee, Curator, SYSNMH

April 7

Uncover the Memories of Early Singapore – A Symposium on Four Historical Buildings

Phua Swan Hwee, GM, SYSNMH

May 9

Rituals and Undercurrents: Commemorating the 1911 Revolution in Nanyang, 1925-1941

Huang Jianli, Assoc Prof with the History Department of the NUS

May 23

Stories from Our Local Collectors

Tan Lai Huat and Lee Leng Kok

June 6

A Century of the United Chinese Library: Retrospect and Prospect

Cham Seng Yin, Chairman of the United Chinese Library (UCL) & Chan Song Heng, a member of UCL

June 9

Road to Revolution: Historical Trail of Sun Yat Sen and His Comrades in Ipoh

Assoc Prof Wong Sin Kiong (NUS), and Chan Sue Meng, the great, great maternal granddaughter of Lee Guan Swee

Aug 15

Stories of Chinese Oldies

Wong Chin Soon

Aug 22

Han Rambutan Orchard and The Imaginations of Nanyang

Assoc Prof Lai Chee Kien, Dept of Architecture, NUS

Sep 5

Amoy-dialect Films and the Nanyang Connection

Su Zhang Kai, an independent researcher

Sep 12

Between the Rise and Fall of Curtains: A Brief History of Chinese Vernacular Drama in Singapore

Lim Hai Yen, Artistic Director, from ETCeteras Production

Sep 19

Nights of Yore in the Modern City – The Story of the Disappearing Traditional Chinese Lanterns

Wong Pui Fatt and Ang Yik Han, researchers on traditional lantern makers

Sep 26

Military Maps of Singapore (1942-1945)

Mok Ly Yng, researcher

Oct 3

Chinese Dialect Communities in Singapore: New Research on Hainanese and Sam Kiang Community Histories

Dr Chua Ai Lin, Assistant Professor, (NUS); Han Ming Guang and Shen Lingxie, graduates of Department of History, NUS

Oct 10

Development of Chinese Literature in Singapore in the Post War Era

Luo Ming, President of Singapore Literature Society

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SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Oct 17

‘His first wife, Ruth, was the sister of Dr Lim’s wife’: Shu Chiung (Mrs. Wu Lien-teh), ‘the first Chinese woman to write in English and have her work published.’

Prof Koh Tai Ann, Senior Associate, Centre for Liberal Arts and Social Sciences

Oct 24

Capturing the Sound and Shadow of Dr Sun Yat Sen

Assoc Prof Yung Sai Shing, NUS

Oct 27

Dr Sun Yat Sen’s Singapore Comrades

Ng Fooi Beng, Researcher, SYSNMH

Delegates at the commemoration of Dr Sun’s 146th Death Anniversary on November 12.

The 24th Sun Yat Sen & Song Qing Ling Museums’ International Conference The Sun Yat Sen & Song Qing Ling Museums’ International Conference is an annual conference organised and hosted by various Sun Yat Sen museums in different countries. In 2012, the International Conference was held on November 9-13 in Singapore, and it was the first time the conference was organised in Singapore. A total of 76 representatives from 35 organisations linked to Sun Yat Sen and Song Qing Ling attended the conference. The delegates came from China, Taiwan, Malaysia, Japan and the United States.

The Guest of Honour for this Conference was Josephine Teo, Minister of State for Finance and Transport. At the conference, delegates from different countries and organisations networked, held discussions, and shared their research and work over the past year. The SYSNMH team also brought the delegates on a tour entitled “Dr Sun’s Heritage Trail in Singapore”. In addition, delegates were also invited to SYSNMH to commemorate Dr Sun’s 146th Death Anniversary on November 12. Chamber’s President Teo Siong Seng was the Guest of Honour at the commemoration ceremony.

128 孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

Training of Museum Volunteer Guides In 2012, the SYSNMH conducted a series of training programmes for four batches of museum guides. Those who were trained included students, SYSNMH’s Chinese and English-speaking volunteer guides and professional tour guides. Training of Student Museum Guides The SYSNMH team conducted 17 training sessions for a total of 137 student museum guides from Yishun Town Secondary School, Hwa Chong Institution, St Nicholas Girls School, Nanyang Girls’ High School, Chung Cheng High School (Main) and ITE. Students who had undergone training have assumed their roles as volunteer guides. Training of Museum Volunteer Guides The SYSNMH team conducted a total of 20 training sessions for a total of 60 museum volunteer guides from both Friends of the Museum and Chinese-speaking volunteer guides. These trained guides have assumed their roles every week by providing exhibition explanations to visitors. Training of Professional Tour Guides SYSNMH completed the first run of training for Tourism Management Institute of Singapore (TMIS) licensed tour guides in March. A total of 28 tour guides attended the training session. The tour guides commenced guided tours for tourists to SYSNMH from May 2012.

SYSNMH Overseas Work Trip Work Trip to Japan As part of its efforts to strengthen relations with its international counterparts, the SYSNMH team visited Kobe Sun Yat Sen Memorial Hall, Miyazaki Brothers Museum in Arao City and Nagasaki Museum of History and Culture on February 13–19. The work trip was fruitful as the SYSNMH team was able to establish and strengthen relations with its Japanese counterparts. The SYSNMH team succeeded in securing a loan of artefacts in Japan to be showcased at an upcoming exhibition which will focus on Dr Sun and his Japanese supporters. Work Trip to Shantou, China Shantou is the hometown of Dr Sun’s supporters such as Teo Eng Hock, Lim Nee Soon, Lin Shou Zhi and Koh Soh Chew. The General Manager and head curator of SYSNMH went on a work trip to Shantou with descendants of Teo Eng Hock living in Singapore. During the trip, the SYSNMH team carried out research work at the Shantou Archive Centre and Shantou History Research Centre, conducted interviews with key figures such as renowned history

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

professor Huang Xian Zhang and head of the Shantou Archive Centre. The delegation also visited the home towns of Teo Eng Hock, Lim Nee Soon, Lin Shou Zhi and Koh Soh Chew. Lianhe Zaobao also sent a journalist to join the trip and provide in-depth coverage. Two media reports were published on May 6 and May 27 in Lianhe Zaobao and documented the hometowns of Lim Nee Soon and Teo Eng Hock. Conference Trip to Kuala Lumpur, Malaysia Dr Tan Teng Phee, head of curation at SYSNMH, presented a paper entitled “A Comparison Study on 1911 Revolution Centennial Celebrations in Singapore and Malaysia” at the Inaugural Biennial Conference on Malaysian Chinese Studies, 2012. At the Conference, Dr Tan and SYSNMH research fellow Ng Fooi Beng visited former Tong Meng Hui members and conducted interviews with descendants of Dr Sun’s supporters Too Chee Cheong and Loke Wai Yoong. SYSNMH also successfully secured a joint-exhibition arrangement with the Kuala Lumpur and Selangor Chinese Assembly Hall and the Centre for Malaysian Chinese Studies which will be launched in Kuala Lumpur in July 2013. Work trip to “Unsung Heroes” exhibition in Hong Kong SYSNMH collaborated with Hong Kong’s Dr Sun Yat-Sen Museum to co-organise and launch an exhibition entitled “Unsung Heroes, Dr Sun Yat-sen’s Singapore Comrades” on October 25. SYSNMH Board Directors Dr Lee Peng Shu and Wan Shung Ming, the SYSNMH team comprising Alvin Tan, Director of Heritage Institutions, Angela Ye, SYSNMH Manager and Ng Fooi Beng, SYSNMG Research Fellow, attended the opening ceremony. Ng Fooi Beng also delivered a public lecture on October 27. The lecture focused on Dr Sun’s supporters Teo Eng Hock, Tan Chor Lam and Lim Nee Soon. The lecture attracted a total of 52 participants. Conference trip to Taiwan Hsieh Fadah, Taipei Representative to Singapore, visited SYSNMH on May 17 and commended SYSNMH for its fresh perspectives on the 1911 Revolution and the role played by Singapore in Dr Sun Yat Sen’s revolutionary movement. In particular, Mr Hsieh complimented the SYSNMH team for its work. Mr Hsieh offered his assistance to introduce SYSNMH to other prominent Taiwanese institutions including the Academia Historica and Central Committee of the KMT. Dr Tan Teng Phee, SYSNMH Head of Curation, conducted a research trip on October 26 to visit the relevant institutions, locate archival research as well as to obtain important historical artefacts and documents. In addition, Dr Tan also presented a talk entitled “A

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SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

Representatives from SYSNMH at the opening of the exhibition on “Unsung Heroes” in Hong Kong.

History of Wan Qing Yuan” at the 5th Biennial Conference of Museum Studies. A total of 300 academics attended the event.

Publications In 2012, SYSNMH published a total of four books and its first newsletter. The books included A Magical Adventure in Wan Qing Yuan in English, Sun Yat Sen Heritage Trail in Chinese, coffee table book of Wan Qing Yuan – A Hundred Years and a collection of academic essays. In addition, SYSNMH also launched its first newsletter Xin Qing in October 2012. The SYSNMH has also launched a CD Wan Qing Xin Yun which includes a collection of four songs specially written for the Memorial Hall at its re-opening in 2011 and an introduction on SYSNMH.

Public Donations and Loans The SYSNMH team continued to network and establish relations with both private collectors and descendants of the community related to Dr Sun Yat Sen in 2012. As a result of the team’s efforts, SYSNMH successfully secured a total of 50 donated artefacts. The SYSNMH also received a $20,000 cash donation from Hooy Say Kai. The donation was also used for the exhibition on “Remembering Dr Sun Yat Sen” held in June.

来自海外的贵宾和访问团 OVERSEAS VIPS, VISITORS AND DELEGATIONS 131 131

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

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来自海外的贵宾和访问团

Overseas VIPs, Visitors and Delegations 2月13日 February 13

中国（新疆喀什市） CHINA (Kashgar, Xinjiang) 中国喀什市委书记陈旭光一行4人到访。 4-member delegation led by Chen Xugang, Party Secretary, Kashgar City.

2月15日 February 15

中国（上海） CHINA (Shanghai) 上海市浦东新区区政府研究室副主任赵山宝一行4人到访。 4-member delegation led by Zhao Shanbao, Deputy Director, Shanghai Pudong District Government Research Department.

2月23日 February 23

中国（广西南宁市） CHINA (Nanning, Guangxi) 东盟商务与投资峰会秘书长黄永强一行5人到访。 5-member delegation led by Huang Yongqiang, Secretary-General, China-ASEAN Business & Investment Summit Secretariat.

3月12日 March 12

台湾 TAIWAN 全国工业总会常务理事陈进财一行13人到访。 13-member delegation led by Chen Jincai, General Affairs Chairman, Chinese National Federation of Industries.

3月15日 March 15

中国（云南省） CHINA (Yunnan) 云南省侨务办公室副主任袁光兴一行9人到访。 9-member delegation led by Yuan Guangxing, Deputy Director, Overseas Chinese Affairs Office of Yunnan Province.

3月21日 March 21

中国（广东省广州市） CHINA (Guangzhou, Guangdong) 广州市城乡建设委员会副处长杨丽一行14人到访。 14-member delegation led by Yang Li, Deputy Director, Guangzhou Urban Rural Construction Committee.

3月22日 March 22

日本（大阪市） JAPAN (Osaka) 大阪商工会议所理事、国际部长上月康嗣一行2人到访。 2-member delegation led by Yasutsugu Kohzuki, Executive Director, General Manager, International Division, Osaka Chamber of Commerce & Industry.

3月27日 March 27

中国（广东省汕头市） CHINA (Shantou, Guangdong) 汕头市华茂集团董事长黄茂强一行40人到访。 40-member delegation led by Huang Maoqiang, President, Shantou Huamao Group.

4月9日 April 9

中国（广东省） CHINA (Guangdong) 广东高科技产业商会秘书长王理宗一行17人到访。 17-member delegation led by Wang Lizong, Secretary-General, Guangdong Chamber of High Technology Industries.

132 新加坡中华总商会2012常年报告书

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

4月10日 April 10

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

中国（吉林省） CHINA (Jilin) 吉林省经济科技合作局副局长何福林一行4人到访。 4-member delegation led by He Fulin, Chief, Jilin Economic Technology Cooperation Bureau.

4月10日 April 10

中国（福建省厦门市） CHINA (Xiamen, Fujian) 厦门市人民政府侨办公室副主任苏育群一行5人到访。 5-member delegation led by Su Yuqun, Deputy Director, Overseas Chinese Affairs Office of Xiamen City.

4月18日 April 18

阿根廷 ARGENTINA 拉里奥哈省长Esquire Luis Beder Herrera 一行23人到访。 23-member delegation led by Esquire Luis Beder Herrera, Governor, La Rioja.

5月8日 May 8

中国 CHINA 中国驻新加坡大使馆商务经济参赞处公参郑超一行7人到访。 7-member delegation led by Zheng Chao, Minister Counselor of the Economic and Commercial Office, Embassy of the People’s Republic of China in Singapore.

5月14日 May 14

中国（辽宁省大连市） CHINA (Dalian, Liaoning) 大连市甘井子区委副书记倪金飞一行6人到访。 6-member delegation led by Ni Jinfei, Deputy Party Secretary, Ganjingzi District, Dalian City.

5月16日 May 16

中国（山东省） CHINA (Shandong) 山东省旅游局人事处调研员尹德娟一行19人到访。 19-member delegation led by Yi Dejuan, Consultant, Department of Personnel, Tourism Bureau of Shandong Province.

5月23日 May 23

中国（江苏省连云港市） CHINA (Lianyungang, Jiangsu) 连云港市人民政府侨务办公室主任刘娟一行5人到访。 5-member delegation led by Liu Juan, Director, Overseas Chinese Affairs Office of Lianyungang City.

6月8日 June 8

中国（四川省成都市） CHINA (Chengdu, Sichuan) 大陆希望集团总裁陈斌一行3人到访。 3-member delegation led by Chen Bin, Group President of Continental Hope Group.

6月11日 June 11

中国（重庆） CHINA (Chongqing) 重庆市渝中区工商业联合会会长卢朝康一行20人到访。 20-member delegation led by Lu Chaokang, President, Yuzhong District Federation of Industry and Commerce, Chongqing City.

133 新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

6月21日 June 21

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

中国（北京） CHINA (Beijing) 北京市投资促进局人事处处长金浩一行14人到访。 14-member delegation led by Jin Hao, Director, Department of Personnel, Investment Promotion Bureau of Beijing City.

6月22日 April 22

越南 VIETNAM 越南工商商会副局长Nguyen Hong Ha 一行2人到访。 2-member delegation led by Nguyen Hong Ha, Deputy Chief, Vietnam Chamber of Commerce.

6月25日 June 25

中国（广东省汕尾市） CHINA (Shanwei, Guangdong) 汕尾市委书记郑雁雄一行6人到访。 6-member delegation led by Zheng Yanxiong, Party Secretary, Shanwei City, People’s Republic of China.

6月25日 June 25

中国（福建省厦门市） CHINA (Xiamen, Fujian) 厦门市总商会第一副主席王沁一行6人到访。 6-member delegation led by Wang Qin, First Deputy Chairman, Xiamen General Chamber of Commerce.

6月26日 June 26

中国（贵州省黔东南州） CHINA (Qiandongnan, Guizhou) 黔东南州从江县政协主席梁承祥一行6人到访。 6-member delegation led by Liang Chengxiang, Chairman, CPPCC of Guizhou Province (Qiandongnan Miao and Dong Autonomous Prefecture Committee).

6月27日 June 27

中国（吉林省长春市） CHINA (Changchun, Jilin) 长春市人民政府副市长肖万民一行10人到访。 10-member delegation led by Xiao Wanmin, Vice Mayor, Changchun City, People’s Republic of China.

6月29日 June 29

中国（海南省三亚市） CHINA (Sanya, Hainan) 三亚市工商业联合会常务副主席黄明崇一行4人到访。 4-member delegation led by Huang Mingchong, First Deputy President, Sanya Industry and Commerce Federation.

6月29日 June 29

中国（福建省厦门市） CHINA (Xiamen, Fujian) 厦门市侨办主任黄娇灵一行4人到访。 4-member delegation led by Huang Jiaoling, Director-General, Office of Overseas Chinese Affairs of Xiamen Government.

7月3日 July 3

中国（吉林省吉林市） CHINA (Jilin, Jilin) 吉林市政府副市长王志厚一行5人到访。 5-member delegation led by Wang Zhihou, Vice Mayor, Jilin City, People’s Republic of China.

134 新加坡中华总商会2012常年报告书

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

7月4日 July 4

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

中国 CHINA 中国南车董事长张作一行40人到访。 40-member delegation led by Zhang Zuo, Managing Director, CSR Corp Ltd.

7月11日 July 11

土耳其 TURKEY 土耳其工商会主席代表Gazi Misirli 一行5人到访。 5-member delegation led by Gazi Misirli, Chairman’s Representative, Turkey Chamber of Commerce.

7月16日 July 16

中国（云南省怒江自治州） CHINA (Nujiang, Yunnan) 云南省怒江自治州州委书记段跃庆一行14人到访。 14-member delegation led by Duan Yueqing, Party Secretary, Nujiang Autonomous Prefecture.

7月17日 July 17

中国（云南省大理自治州） CHINA (Dali, Yunnan) 云南省大理自治州庆鹤县县长杨祥一行5人到访。 5-member delegation led by Yang Xiang, County Magistrate, Dali Autonomous Prefecture.

7月19日 July 19

中国（辽宁省鞍山市） CHINA (Anshan, Liaoning) 中国国际贸易促进委员会鞍山市分会副会长王雪松一行10人到访。 10-member delegation led by Wang Xuesong, Vice President, CCPIT Anshan Sub-council.

7月19日 July 19

中国（湖南省长沙市） CHINA (Changsha, Hunan) 长沙市商务局局长杨兴龙一行5人到访。 5-member delegation led by Yang Xinglong, Director, Changsha Commerce Bureau.

7月19日 July 19

中国（上海） CHINA (Shanghai) 上海交通大学党委书记马德秀一行3人到访。 3-member delegation led by Ma Dexiu, Party Secretary, Shanghai Jiaotong University.

7月24日 July 24

中国（江苏省南京市） CHINA (Nanjing, Jiangsu) 南京市青年民营企业家联合会会长张康黎一行17人到访。 17-member delegation led by Zhang Kangli, President, Nanjing Federation of Youth Entrepreneurs.

7月25日 July 25

中国（云南省） CHINA (Yunnan) 云南驻新加坡商务代表处主任吴丽仙到访。 Visit by Wu Lixian, Chief Representative, Singapore Representative Office of Yunnan Commerce.

8月1日 August 1

中国 CHINA 中国驻新加坡大使馆参赞刘红梅一行4人到访。 4-member delegation led by Liu Hong Mei, Counsellor, Embassy of the People’s Republic of China in Singapore.

135 新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

8月14日 August 14

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

中国（上海） CHINA (Shanghai) 上海市工商联合会副主席张文荣一行11人到访。 11-member delegation led by Zhang Wenrong, Vice Chairman, Shanghai Federation of Industry and Commerce.

8月17日 August 17

中国（内蒙古） CHINA (Inner Mongolia) 中国内蒙古海市煤焦行业商会办公室主任王耀彬一行2人到访。 2-member delegation led by Wang Yaobin, Director of General Office, China Inner Mongolia Wuhai Coal Industry Chamber of Commerce.

9月11日 September 11

中国（北京） CHINA (Beijing) 中国国际商会副主任刘诚一行8人到访。 8-member delegation led by Liu Cheng, Deputy Director, CCOIC Training Center.

9月18日 September 18

中国（天津） CHINA (Tianjin) 津市侨联副主席陈钟林一行5人到访。 5-member delegation led by Chen Zhonglin, Executive Vice Chairman, Tianjin Federation of Returned Overseas Chinese.

9月21日 September 21

中国 CHINA 中国苏泊尔集团董事长苏增福一行4人到访。 4-member delegation led by Su Zengfu, Chairman, Supor Group.

9月24日 September 24

中国（吉林省吉林市） CHINA (Jilin, Jilin) 吉林市人民政府市长赵静波一行6人到访。 6-member delegation led by Zhao Jingbo, Mayor, Jilin City, People’s Republic of China.

10月11日 October 11

中国（上海） CHINA (Shanghai) 海嘉定区人民政府庄木弟副区长一行9人到访。 9-member delegation led by Zhuang Mudi, Deputy Director of the Government of Jiading District, Shanghai.

10月12日 October 12

中国 CHINA 中欧国际工商学院EMBA访问团一行43人到访。 43-member delegation of CEIBS EMBA.

10月12日 October 12

菲律宾(达沃市) PHILIPPINES (Davao) 达沃市总商会会长Maria Lourdes 一行8人到访。 8-member delegation led by Maria Lourdes, President, Davao Chamber of Commerce & Industry.

10月18日 October 18

中国（天津） CHINA (Tianjin) 中国天津天保控股有限公司副总经理孙亚宁一行15人到访。 15-member delegation led by Sun Yaning, Deputy General Manager, Tianjin T&B Holding Co Ltd.

136 新加坡中华总商会2012常年报告书

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

10月23日 October 23

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

中国（上海） CHINA (Shanghai) 上海市商务委员会人大常委会委员季晓东一行5人到访。 5-member delegation led by Ji Xiaodong, Member of the Standing Committee of Shanghai Municipal People’s Congress.

10月23日 October 23

中国 CHINA 中非发展基金市场发展部总经理吴国华一行3人到访。 3-member delegation led by Wu Guohua, Managing Director of Marketing & Investment Cooperation, China Africa Development Fund.

10月25日 October 25

中国（江苏省江阴市） CHINA (Jiangyin, Jiangsu) 江阴临港新城管委会副主任王益新一行7人到访。 7-member delegation led by Wang Yixin, Vice Director, Jiangyin New Harbour City Administration Committee.

10月30日 October 30

中国（海南省） CHINA (Hainan) 中国海南省贸促会副局长陈楷一行9人到访。 9-member delegation led by Chen Kai, Deputy Director, Industrial & Commercial Administration Bureau of Hainan Province.

11月1日 November 1

中国（重庆） CHINA (Chongqing) 中国重庆市两江新区局长朱军一行20人到访。 20-member delegation led by Zhu Jun, Director, Administrative Committee of Liangjiang New Area, Chongqing City.

11月2日 November 2

中国（云南省） CHINA (Yunnan) 中国云南省副厅长商务厅赵平一行6人到访。 6-member delegation led by Zhao Ping, Deputy Director-General, Department of Commerce of Yunnan Province.

11月5日 November 5

不丹 BHUTAN 不丹经济部小型工业主管Ngyen Penjore到访。 Visit by Ngyen Penjore, Director, DCSI, Ministry of Economic Affairs of Bhutan.

11月8日 November 8

中国（辽宁省） CHINA (Liaoning) 辽宁省外经贸厅厅长何明清一行13人到访。 13-member delegation led by He Mingqing, Director-General, Department of Foreign Trade and Economic Cooperation of Liaoning Province.

11月9日 November 9

意大利（乌迪内） ITALY (Udine) 乌迪内总商会会长Giovanni Da Pozza一行5人到访。 5-member delegation led by Dr Giovanni Da Pozza, President, Udine Chamber of Commerce.

137 新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

11月15日 November 15

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

中国 CHINA 中国南车书记王奇一行30人到访。 30-member delegation led by Wang Qi, Party Secretary, CSR Corp Ltd.

11月15日 November 15

中国（湖北省武汉市） CHINA (Wuhan, Hubei) 中国武汉市政府调研员李可华一行15人到访。 15-member delegation led by Li Kehua, Consultant, Wuhan City, People’s Republic of China.

11月27日 November 27

中国（浙江省玉环县） CHINA (Yuhuan, Zhejiang) 玉环县人民政府副县长郭燕飞一行6人到访。 6-member delegation led by Guo Yanfei, Vice County Magistrate, Yuhuan County of Zhejiang Province.

11月27日 November 27

韩国 SOUTH KOREA 庆尚南道工业园主席金润洙一行5人到访。 5-member delegation led by Kim Yoon Soo, President, Gyeongnam Technopark.

12月11日 December 11

中国（浙江省滁州市） CHINA (Chuzhou, Zhejiang) 浙江荣怀环保科技有限公司副总经理孟刚博士一行2人到访。 2-member delegation led by Dr Meng Gang, Deputy General Manager, Zhejiang Ronghuan Environmental Protection Technology Co Ltd.

12月17日 December 17

中国（辽宁省辽源市） CHINA (Liaoyuan, Liaoning) 中国辽源市人民政府代表团金育辉市长一行10人到访。 10-member delegation led by Mayor Jin Yuhui, Liaoyuan City, People’s Republic of China.

商团会员 TRADE ASSOCIATION MEMBERS 139 139

商团会员 Trade Association Members

139 新加坡中华总商会2012常年报告书

商团会员 Trade Association Members

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

商团会员

Trade Association Members 新加坡中医药促进会 ASSOCIATION FOR PROMOTING CHINESE MEDICINES www.publiclinictcm.com.sg 新加坡电子业商会 ASSOCIATION OF ELECTRONIC INDUSTRIES IN SINGAPORE (A.E.I.S.) www.aeis.org.sg

德福工业区厂商公会 DEFU MANUFACTURERS ASSOCIATION 新加坡钻石交易所 DIAMOND EXCHANGE OF SINGAPORE 五十大杰出企业协会 ENTERPRISE 50 ASSOCIATION www.e50association.org.sg

石油化工业协会 ASSOCIATION OF PROCESS INDUSTRY www.aspri.com.sg

ENTREPRENEURS’ ORGANIZATION (SINGAPORE CHAPTER) www.eosingapore.org

新加坡旅游景点协会 ASSOCIATION OF SINGAPORE ATTRACTIONS www.singapore-attractions.com

快车代理商协会 EXPRESS BUS AGENCIES ASSOCIATION www.ebaa.sg

ASSOCIATION OF SINGAPORE INSURANCE AGENTS www.asia.org.sg

福南中心商联会 FUNAN CENTRE MERCHANTS ASSOCIATION

新加坡汽车出入口商协会 AUTOMOBILE IMPORTER & EXPORTER ASSOCIATION (SINGAPORE) www.aiea.org.sg

新加坡海屿郊公所 HAI SWEE KOW KONG SO (MARINE AND LAND PRODUCTS) ASSOCIATION

新加坡汽车与商用车出租公会 AUTOMOTIVE RENTAL TRADE ASSOCIATION OF SINGAPORE www.artas.org.sg

新加坡海南商会 HAINAN BUSINESS CLUB www.hainanbusinessclub.org

勿洛（E）区厂商公会 BEDOK INDUSTRIAL PARK E ASSOCIATION

新加坡租购及金融业公会 HIRE PURCHASE FINANCE AND LEASING ASSOCIATION OF SINGAPORE www.hpflas.org.sg

碧山商联会 BISHAN MERCHANTS ASSOCIATION

INSTITUTE OF ESTATE AGENTS www.iea.org.sg

新加坡BSE企业家协会 BUSINESS SYNERGY ENTERPRISES SOCIETY www.bsesociety.org

INSURANCE AND FINANCIAL PRACTITIONERS ASSOCIATION OF SINGAPORE www.ifpas.org.sg

新加坡水泥与混凝土公会 CEMENT AND CONCRETE ASSOCIATION OF SINGAPORE www.cncas.org.sg

ITALIAN CHAMBER OF COMMERCE IN SINGAPORE www.italchamber.org.sg

英国皇家特许管理学院新加坡分院 CHARTERED MANAGEMENT INSTITUTE, SINGAPORE www.managers.org.sg 牛车水商联会 CHINATOWN BUSINESS ASSOCIATION www.chinatown.org.sg 新加坡货柜储存商会 CONTAINER DEPOT ASSOCIATION (SINGAPORE)

新加坡琼侨咖啡酒餐商公会 KHENG KEOW COFFEE MERCHANTS RESTAURANT & BAR-OWNERS ASSOCIATION 马林百列商联会 MARINE PARADE MERCHANTS’ ASSOCIATION MYANMAR GEOLOGISTS SOCIETY (SINGAPORE) (MGSS) www.mgss.org.sg

140 商团会员 Trade Association Members

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

新加坡全国旅行社协会 NATIONAL ASSOCIATION OF TRAVEL AGENTS SINGAPORE www.natas.travel

新加坡管理学院企业管理文凭毕业生协会 SIM MANDARIN BUSINESS MANAGEMENT DIPLOMA ALUMNI www.sim-mbmda.org.sg

巴西班让批发中心商联会 PASIR PANJANG WHOLESALE CENTRE ASSOCIATION

新加坡针灸学会 SINGAPORE ACUPUNCTURE ASSOCIATION www.acupuncture.org.sg

PETROCHEMICAL COMPLEX CONTRACTORS ASSOCIATION 新加坡印刷与媒体同业公会 PRINT & MEDIA ASSOCIATION, SINGAPORE www.pmas.sg 新加坡赠品与礼品协会 PROMOTIONAL PRODUCTS & GIFTWARE ASSOCIATION www.ppga.org.sg 欧美杂货食品商务局 PROVISION & SUNDRIES MERCHANTS ASSOCIATION 新加坡收音机及电器商公会 RADIO & ELECTRICAL TRADERS ASSOCIATION OF SINGAPORE

新加坡观赏鱼商公会 SINGAPORE AQUARISTS’ ASSOCIATION 新加坡面包西果商公会 SINGAPORE BAKERY & CONFECTIONERY TRADE ASSOCIATION www.singbake.com 新加坡自由车商会 SINGAPORE BICYCLE DEALERS’ ASSOCIATION 新加坡出版商会 SINGAPORE BOOK PUBLISHERS ASSOCIATION www.singaporebookpublishers.sg 新加坡建筑材料商公会 SINGAPORE BUILDING MATERIALS SUPPLIERS’ ASSOCIATION

新加坡产业发展商公会 REAL ESTATE DEVELOPERS’ ASSOCIATION OF SINGAPORE www.redas.com

新加坡帆布商业公会 SINGAPORE CANVAS COMMERCIAL ASSOCIATION

新加坡餐饮业协会 RESTAURANT ASSOCIATION OF SINGAPORE www.ras.org.sg

新加坡布棚椅桌服务商公会 SINGAPORE CANVAS, CHAIRS & TABLES HIRE SERVICE ASSOCIATION

新加坡树胶公会 RUBBER TRADE ASSOCIATION OF SINGAPORE

新加坡瓷商公会 SINGAPORE CHINAWARE MERCHANTS ASSOCIATION

砂劳越出入口商公会 SARAWAK IMPORTERS & EXPORTERS ASSOCIATION

新加坡中药出入口商公会 SINGAPORE CHINESE DRUG IMPORTERS & EXPORTERS GUILD

新加坡鱼业工商联合会 SEAFOOD INDUSTRIES ASSOCIATION SINGAPORE www.seafoodsingapore.org 新加坡保安系统公会 SECURITY SYSTEMS ASSOCIATION OF SINGAPORE www.ssas.org.sg 星洲叙南商务局 SENG CHEW SZ LAM SIANG BOO KEK 新加坡缝纫机械商公会 SEWING MACHINE TRADERS ASSOCIATION (SINGAPORE) www.smtas.org.sg, www.aama-tex.org.sg

新加坡中药公会 SINGAPORE CHINESE DRUGGISTS ASSOCIATION www.scda.org.sg 新加坡中医中药联合会 SINGAPORE CHINESE MEDICAL UNION 新加坡中国医药保健品商会 SINGAPORE CHINESE MEDICINES & HEALTH PRODUCTS MERCHANT ASSOCIATION www.tcm.org.sg 新加坡中医师公会 SINGAPORE CHINESE PHYSICIANS’ ASSOCIATION www.singaporetcm.com

141 新加坡中华总商会2012常年报告书

商团会员 Trade Association Members

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

新加坡钟表业公会 SINGAPORE CLOCK & WATCH TRADE ASSOCIATION www.scwta.org,sg SINGAPORE ELECTRICAL CONTRACTORS AND LICENSED ELECTRICAL WORKERS ASSOCIATION 新加坡机器厂商公会 SINGAPORE ENGINEERING MERCHANTS’ ASSOCIATION 新加坡鱼商总会 SINGAPORE FISH MERCHANTS GENERAL ASSOCIATION 新加坡花商公会 SINGAPORE FLORIST ASSOCIATION 新加坡福州咖啡酒餐商公会 SINGAPORE FOOCHOW COFFEE RESTAURANT AND BAR MERCHANTS ASSOCIATION 新加坡食品厂商联合会 SINGAPORE FOOD MANUFACTURERS’ ASSOCIATION www.sfma.org.sg 新加坡鞋业商会 SINGAPORE FOOTWEAR MERCHANTS’ ASSOCIATION 新加坡果菜出入口商公会 SINGAPORE FRUITS AND VEGETABLES IMPORTERS & EXPORTERS ASSOCIATION www.singaporefva.com 新加坡家具商会 SINGAPORE FURNITURE ASSOCIATION www.sfa.org.sg 新加坡家具工业理事会 SINGAPORE FURNITURE INDUSTRIES COUNCIL www.singaporefurniture.com 新加坡福州十邑商业公会 SINGAPORE FUZHOU TEN COUNTIES MERCHANTS’ GUILD

SINGAPORE HIGH TECHNOLOGY ASSOCIATION www.shta.org.sg 新加坡花卉园艺总会 SINGAPORE HORTIFLORA FEDERATION 新加坡出入口商公会 SINGAPORE IMPORTERS & EXPORTERS ASSOCIATION 新加坡工业自动化协会 SINGAPORE INDUSTRIAL AUTOMATION ASSOCIATION www.esiaa.com 新加坡资讯通信工商协会 SINGAPORE INFOCOMM TECHNOLOGY FEDERATION www.sitf.org.sg 新加坡铁厂商公会 SINGAPORE IRON WORKS MERCHANT ASSOCIATION www.siwma.org.sg 新加坡金钻珠宝公会 SINGAPORE JEWELLERS ASSOCIATION www.sja.org.sg 新加坡驳船业公局 SINGAPORE LIGHTER OWNERS’ ASSOCIATION 新加坡禽畜业协会 SINGAPORE LIVESTOCK FARMERS ASSOCIATION 星马布商公会 SINGAPORE MALAYA CHINESE TEXTILE MERCHANTS ASSOCIATION 新加坡五金机械公会 SINGAPORE METAL AND MACHINERY ASSOCIATION www.smma.org.sg 新加坡迷你市场公会 SINGAPORE MINI MART ASSOCIATION

新加坡米入口商总会 SINGAPORE GENERAL RICE IMPORTERS ASSOCIATION

新加坡摩托车商会 SINGAPORE MOTOR CYCLE TRADE ASSOCIATION www.smcta.org.sg

新加坡玻璃公会 SINGAPORE GLASS ASSOCIATION

新加坡汽车胶轮商会 SINGAPORE MOTOR TYRE DEALERS ASSOCIATION

新加坡五金工具公会 SINGAPORE HARDWARE & TOOLS ASSOCIATION

新加坡条面厂商联合会 SINGAPORE NOODLES MANUFACTURERS’ ASSOCIATION

142 商团会员 Trade Association Members

新加坡中华总商会2012常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

新加坡漆业批发与零售商会 SINGAPORE PAINT RETAILERS & WHOLESALERS ASSOCIATION

新加坡学校私人巴士车主公会 SINGAPORE SCHOOL & PRIVATE HIRE BUS OWNERS ASSOCIATION

新加坡纸商公会 SINGAPORE PAPER MERCHANTS ASSOCIATION

新加坡学校交通业联合会 SINGAPORE SCHOOL TRANSPORT ASSOCIATION www.ssta.com.sg

新加坡当商公会 SINGAPORE PAWNBROKERS’ ASSOCIATION www.singpawn.org 新加坡珍珠坊商联会 SINGAPORE PEOPLE’S PARK COMPLEX MERCHANTS ASSOCIATION 新加坡摄影商会 SINGAPORE PHOTOGRAPHIC TRADE ASSOCIATION 新加坡塑胶工业总会 SINGAPORE PLASTIC INDUSTRY ASSOCIATION www.spia.org.sg 新加坡精工及模具协会 SINGAPORE PRECISION ENGINEERING AND TOOLING ASSOCIATION www.speta.org 新加坡杂货店联谊会 SINGAPORE PROVISION SHOP FRIENDLY ASSOCIATION 新加坡神料同业商会 SINGAPORE RELIGIONS GOODS MERCHANTS ASSOCIATION 新加坡装修同业商联会 SINGAPORE RENOVATION CONTRACTORS & MATERIAL SUPPLIERS ASSOCIATION 新加坡零售酒商公局 SINGAPORE RETAIL LIQUOR SHOP ASSOCIATION 新加坡索络五金漆料公局 SINGAPORE ROPE HARDWARE & PAINT MERCHANTS ASSOCIATION 新加坡树胶厂公会 SINGAPORE RUBBER MILLERS ASSOCIATION 新加坡沙巴出入口商公会 SINGAPORE SABAH IMPORTERS & EXPORTERS ASSOCIATION 新加坡卫生材料出入口商会 SINGAPORE SANITARY WARE IMPORTERS AND EXPORTERS ASSOCIATION

新加坡船舶物资商会 SINGAPORE SHIP-CHANDLERS ASSOCIATION www.shipchandlers-assn.com 新加坡船务公会 SINGAPORE SHIPPING ASSOCIATION www.ssa.org.sg 新加坡茶业出入口商公会 SINGAPORE TEA IMPORTERS & EXPORTERS ASSOCIATION 新加坡布业中心商联会 SINGAPORE TEXTILE CENTRE MERCHANTS’ ASSOCIATION www.sgtextilecentre.com 新加坡布业联谊会 SINGAPORE TEXTILE DEALERS FRIENDLY ASSOCIATION www.sgtextiledealersassn.com 新加坡百货绸布商联会 SINGAPORE TEXTILES & GENERAL MERCHANTS ASSOCIATION 新加坡布行商务局 SINGAPORE TEXTILES TRADERS ASSOCIATION 新加坡木材厂商总会 SINGAPORE TIMBER ASSOCIATION www.singaporetimber.com 新加坡玩具糖果商公会 SINGAPORE TOYS & CONFECTIONERY DEALERS’ ASSOCIATION 新加坡运输业公会 SINGAPORE TRANSPORT ASSOCIATION 新加坡土产生果出入口商公会 SINGAPORE TROPICAL FRUITS IMPORTERS & EXPORTERS ASSOCIATION 新加坡车业公会 SINGAPORE VEHICLE TRADERS ASSOCIATION www.svta.com.sg

143 新加坡中华总商会2012常年报告书

商团会员 Trade Association Members

SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

新加坡创业及私人资本投资协会 SINGAPORE VENTURE CAPITAL & PRIVATE EQUITY ASSOCIATION www.svca.org.sg

THE INSTITUTION OF ENGINEERS, SINGAPORE www.ies.org.sg

新加坡酒业公会 SINGAPORE WINE & SPIRIT MERCHANTS’ ASSOCIATION

新加坡制药厂商公会 THE MEDICINE MANUFACTURING ASSOCIATION OF SINGAPORE

新加坡中国商会 SINGAPORE-CHINA BUSINESS ASSOCIATION

新加坡鸡鸭出入口商联合会 THE POULTRY MERCHANTS’ ASSOCIATION

星印商业公会 SINGAPORE-INDONESIA COMMERCIAL ASSOCIATION

新加坡航空货运代理协会 THE SINGAPORE AIRCARGO AGENTS ASSOCIATION www.saaa.org.sg

社会企业协会 SOCIAL ENTERPRISE ASSOCIATION LTD www.seassociation.sg SPA & WELLNESS ASSOCIATION (SINGAPORE) www.spaandwellness.org 金皇商业大厦商联会 SULTAN PLAZA ASSOCIATION

新加坡观赏鱼出口商公会 THE SINGAPORE AQUARIUM FISH EXPORTERS’ ASSOCIATION www.safea.org 新加坡书业文具商公会 THE SINGAPORE BOOKSELLERS & STATIONERS ASSOCIATION www.book-stationery.org

东南亚物流协会 SUPPLY-CHAIN COUNCIL, SOUTH EAST ASIA

新加坡建筑商公会有限公司 THE SINGAPORE CONTRACTORS ASSOCIATION LTD www.scal.com.sg

新加坡台北工商协会 TAIPEI BUSINESS ASSOCIATION IN SINGAPORE www.tbas.org.sg

新加坡车商公会 THE SINGAPORE CYCLE & MOTOR TRADERS’ ASSOCIATION www.autoparts.com.sg

新加坡技术分析师协会 TECHNICAL ANALYSTS SOCIETY (SINGAPORE) www.tass.org.sg

新加坡电器商公会 THE SINGAPORE ELECTRICAL TRADES ASSOCIATION www.seta.org.sg

新加坡纺织服饰商会 TEXTILE & FASHION FEDERATION (SINGAPORE) www.taff.org.sg

新加坡糖商公会有限公司 THE SINGAPORE SUGAR TRADERS ASSOCIATION LTD

新加坡华商面粉公会 THE ASSOCIATION OF CHINESE WHEAT FLOUR MERCHANTS OF SINGAPORE 新加坡炼乳商公会 THE CANNED MILK TRADERS ASSOCIATION SINGAPORE THE CHARTERED INSTITUTE OF MANAGEMENT ACCOUNTANTS, SINGAPORE BRANCH www.cimaglobal.com 新加坡全国商联总会 THE FEDERATION OF MERCHANTS’ ASSOCIATIONS, SINGAPORE

新加坡现代企业管理协会 THE SOCIETY OF MODERN MANAGEMENT, SINGAPORE www.smm.org.sg 维多利亚街批发中心商联会 VICTORIA STREET WHOLESALE CENTRE MERCHANTS’ ASSOCIATION www.victoriawholesale.com.sg 新加坡兀兰东区厂商联合会 WOODLANDS EAST INDUSTRIAL & COMMERCIAL ASSOCIATION

新加坡中华总商会 2 0 1 2 年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2012

47 Hill Street #09-00, SCCCI Building Singapore 179365 Tel: (65) 6337 8381 Fax: (65) 6339 0605 E-mail: corporate@sccci.org.sg Website: www.sccci.org.sg