SCCCI Annual Report 2014 by Singapore Chinese Chamber of Commerce & Industry

携手共创永续成长

Partnering Enterprises for Sustainable Growth 常年报告书 ANNUAL REPORT 2014

宗旨 MISSION

本会以促进本国工商业发展、经济繁荣、文化教育活动与社会服务为宗旨。 To promote the development of industry and commerce, the economic prosperity, cultural and educational activities as well as the community services of Singapore.

愿景 VISION

成为商家的首选商会，为会员提供一个利于经商与文教交流，并具有影响力的环球华商网络。 To be the choice Chamber for the business community, providing members with an influential global Chinese network for business, culture and education.

目录 CONTENTS

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

目录 CONTENTS

中文

ENGLISH

03 会务检讨

07 President’s Review

10 第57届董事

10 57th Council of SCCCI

11 组织结构

11 Organisational Structure

12 第57届董事会与各个委员会

15 57th Council and Standing Committee

18 第57届董事会第一次常年会员大会记录

20 Minutes of 57th Council’s First Annual General Meeting

22 秘书处与附属机构主要职员

22 Key Staff of Secretariat and Subsidiaries

25 会务活动

66 Chamber’s Activities

108 附属机构

122 SCCCI Subsidiaries

137 来自海外的贵宾和访问团

137 Overseas VIPs, Visitors and Delegations

142 商团会员

142 Trade Association Members

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

会务检讨 PRESIDENT’S REVIEW

蔡其生会长新加坡中华总商会 Thomas Chua Kee Seng President Singapore Chinese Chamber of Commerce & Industry

携手共创永续成长

Partnering Enterprises for Sustainable Growth

会务检讨 PRESIDENT’S REVIEW

2014年是忙碌而又收获丰硕的一年，本会努力实现与企业携手共创永续成长的使命。

加强商团合作与协助今年5月，本会以“互助合作共同创新”为主题举办了第三届商团大会。大会首次邀请海内外商团代表同台与 400名出席者分享成功经验。本会的经济研究部也在会上分享了商团所面对的挑战，以及协助商团提高实力的四项建议。大会主宾是贸工部林勋强部长，特别贵宾是张思乐政务部长。本会继续每月按照行业相关性与商团会员定期举办午餐交流会，介绍政策调整，收集业者反馈。通过这些反馈，本会可以有效地与政府部门沟通，并与商团会员一起携手帮助属下会员公司，重点提高行业生产力。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

加强区域联系共谋发展为继续探索区域合作机会，今年3月，本会在印尼驻新加坡大使馆的鼎力支持下派出了37人的印尼考察团，到西卡朗、雅加达与泗水探寻进一步了解印尼庞大市场的潜在商业和投资机会。马来西亚一直是本地企业最大的海外投资地点，尤其是紧邻新加坡，合作空间大，商业用地资源丰富的依斯干达。随着到依斯干达投资的本地企业日益增加，本会把握时机成立了“新加坡中华总商会依斯干达交流站”，这是一个让企业分享与学习彼此在特区投资和经商经验的联系平台。配合 11月正式启动，交流站举办了首场座谈会，分享投资相关课题，介绍马来西亚将在2015年4月开始实行的消费税，目前交流站的会员人数一直在稳定增长。

向政府传达中小企业的心声和建议为此，11月份本会为因政府条例改变而受影响的商团和会员公司举办了两场说明会。11月13日，在本会的支持下，卫生部举办了华语说明会，向商团会员、烟草零售商讲解将在2016年实施的烟草产品销售点展示禁令拟议指导原则。另外，基于大厦消防安全考量，新加坡民防部队全面停止发出大厦内设置冷冻货柜的暂用许可证。本会因此与民防部队于11月21日为商家举行一场说明会，让受影响的商家对有关条例有更加充分的了解，同时为商家提供有效的解决方案，以降低条例对业者的影响。

本会对新中关系的贡献倍受肯定 11月，本会荣获2014年通商中国企业奖，这是对本会一百多年来与中国建立稳固关系的肯定。无论是新中两国正式建交前还是建交后，本会在商业、贸易、投资、文化交流、教育和培训等领域都与中国毫无间断地一直保持着密切合作关系。庞大与多元化的市场，以及各行各业蕴含的商业机遇，使中国持续成为本地企业最重视的海外市场。今年3月，我率领36人的商贸代表团赴中国广东省广州市、珠海市进行考察，了解已申报成为自由贸易区的南沙及横琴这两个开发区的发展前景。代表团也参观了“中新广州知识城”和新开发的“大坦沙”探寻商机和潜在的合作领域。 2014年，新中商务论坛迈入了第三年，今年的主题是 “借力旗舰项目扬帆中国市场”。其中一场论坛专门邀请了新加坡在中国的六大旗舰项目，即中新苏州工业园区、中新天津生态城、中新吉林食品区、中新广州知识城、新川创新科技园、中新南京生态科技岛负责机构的高层管理人员，分享在这几个遍布中国各地的项目发展经验。另外，本会今年也出版了《新加坡投资指南“借势狮城扬帆海外：新加坡–中国企业走向国际的桥头堡”》，内容收录了在新加坡投资的各种信息，并于10月在重庆推出。通过这本指南，本会希望协助中国企业实行“走出去”策略，并以新加坡为投资首选基地。

本会继续通过举办各种意见调查了解中小企业所关注的课题，并将这些课题整理后转发给政府部门参考。令人欣慰的是，政府在制定预算案时采纳了本会在《财政预算案前意见调查》中提出的诉求，包括：将生产力与创新优惠计划（PIC）延长多三年，直到2018估税年，以及扩大创新与能力赠券计划（ICV）的使用范围，允许商家用于购买器材。今年中，本会展开了《总商会中小企业意见调查》，了解商界的经营展望与挑战、提高生产力的进展情况、政府援助计划对企业有何帮助，以及企业进军海外的趋势等。总结 645家企业提供的反馈，本会发现有更多企业已经善用政府援助计划，积极采取行动提高生产力；更多微型企业迎头赶上，积极转型；更多企业面对经营成本上涨的挑战。调查也发现，本地企业的海外投资热点为马来西亚、中国和印尼。正当政府筹备2015年度财政预算案之际，本会展开了《2015年度财政预算案公布前意见调查》，并在年底把反馈与建议提交给政府部门参考，建议政府继续支持并资助中小企业提高生产力。

向世界最佳企业学习转变思维今年，本会最重要的工作之一是支持全国生产力运动。鉴于这一轮的生产力提升更具策略性和挑战性，本地企业比较缺乏适合的解决方案，因此本会认为有必要带领企业向世界级的公司学习。为达成目标，本会根据不同行业的需求，如：餐饮、食品加工、零售、五金及精密机械工程等，举办以提高生产力为主题的海外集训营，让企业代表有机会到日本、韩国、中国大陆、台湾和香港等地向同行学习。10月，本会也第一次组织了德国生产力提升集训营，到慕尼黑、斯图加特和法兰克福，向在德国经济中扮演重要角色的中小企业学习。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

会务检讨 PRESIDENT’S REVIEW

旗舰会展为中小企业充电

欢庆卓越培训三十年

8月，本会成功举办第16届和第17届的中小型企业大会和资信商业大会，规模和影响力都比往年扩大，是倍受本地中小企业瞩目的大型会展。8月，中小企业博览会与会展同时举行，以华语进行的专题讨论和工作坊获得了大批讲华语的企业家到场支持。今年的大会主题为“中小企业全面升级：崭新视角革新思维创新机制”，吸引了4,700位中小企业的代表出席，与商界精英和领袖交流，获取最新的商业知识，以便实现业务转型。 “总裁生产力大师班”也在今年的中小型企业大会上首次亮相，由台湾中国生产力中心总经理张宝诚博士主讲，为与会者讲解创新经营思考脉络和卓越企业锻造术等概念。

今年，本会属下的专业培训机构新加坡中华总商会管理学院，在庆祝三十周年之际奠定了新的里程碑。成立于1984 年的本会管理学院，在三十年内从成立、成长、转型，到成为倍受各界认同、课程全面的专业培训机构，每一个阶段都在稳健发展。8月，管理学院举办三十周年庆典晚宴，财政部兼交通部高级政务部长杨莉明担任主宾，与260位出席的宾客共襄盛举，一同庆祝学院三十年来的辉煌成就。

区域华商机构的互动作为世界华商大会的创办机构，本会在巩固区域和世界各地华商机构的关系方面扮演了举足轻重的角色。今年，登嘉楼中华总商会、缅甸华商商会、西澳中华总商会、英国中华总商会等华商机构到访本会，建立合作关系，加强友谊。本会也组织了回访活动，于9月派出22人代表团出席由登嘉楼中华总商会举办的登嘉楼土生华人文化大会。本会也积极支持区域庆祝活动，出席菲华商联总会60周年钻禧庆典、欢庆马中建交40周年暨马来西亚中华总商会成立68周年晚宴和吉隆坡暨雪兰莪中华总商会110周年会庆联欢晚宴。

7月2日《个人资料保护法令》正式生效，随之而来的是中小企业迫切需要了解新规定的内容。本会管理学院受委为新加坡劳动力发展局和个人资料保护委员会的课程合作伙伴，开办由个人资料保护委员会开发的新技能资格标准课程及评估计划课程，也开拓了学院培训课程的新领域。课程自 6月开始已经成功开办10个班，培训了170名候任资料保护专员。学院各培训中心也保持了出色的成绩。学院举办的并切实有效的语言文化培训课程一直在本地享有盛名，尤其是“新技能资格工作场所华语”课程更是处在市场领先地位。除了为华族学员提供听、说、读、写的培训，学院也通过马来／回教社会发展理事会为马来社群开办华语课程，增进他们对华语与华族文化的了解。

强化与微型企业的联系发展特别兴趣小组今年是本会特别兴趣小组的丰收年。青年企业家联系网的商业指导项目，邀请本会资深董事为青年企业家分享经验，指导业务。小组也为青年企业家安排实地考察活动，如到昇菘集团总部和The Cocoa Trees公司现场学习、参观，深入了解这些大企业的日常的运作。小组也非常重视中华商业道德和价值观传承，通过举办双语座谈会和工作坊，向青年企业家传授中华商业道德和价值观。青企网也举办“与部长交流”系列午餐会，让组委及本会年轻董事和会员近距离聆听部长对各项政策的分析，也反馈并表达年青一代对于各项经济与民生课题的看法。事业女性组以“德、智、群、美”四个核心价值观为出发点，展开一系列活动，协助事业女性作全方位的发展。今年以“永恒，跨时代，跨国界，女性迈向未来”为主题的国际三八妇女节庆祝活动，首次邀请海外杰出女性包括中国枫岚事业有限公司董事长李巍、中国百度首席财务官李昕晢来新担任主讲嘉宾，与出席者分享心得，为事业女性组的活动取得新突破。

今年，本会中小企业中心在协助微型企业克服挑战、取得业务增长方面创下了骄人的成绩。为拓展在邻里的活动，本会中小企业中心今年4月在宏茂桥联络所设立了第二间邻里卫星中心，协助邻里中小企业，特别是微型企业，了解政府提供的各种援助计划，提高业务能力。在中小企业中心和两个卫星中心的努力下，成功协助包括小吃店、传统中药店、发廊和面包西果店等邻里微型企业提高服务素质与生产力。 2014年，中小企业中心为超过4,200家中小型企业提供咨询服务，比2013年增长了50%。在中心和邻里卫星中心强力推广之下，中心也吸引了约2,800家中小型企业出席各项活动，与2013年相比增加了120%。本会一直带头并鼓励会员商家遵守政府的有关政策和法规。政府将于两年内强制雇主为员工提供详细的薪水单，为协助微型企业遵守此条例，本会与新加坡制造技术研究院（SIMTech）联合设计了简单实用的电子薪水单软件，有效协助企业管理员工的个人信息及每月薪水资料，自动处理每月的薪水单，计算所需交纳的公积金数额，自动生成员工薪水报告。本会在大年初一推出了电子薪水单软件，此后陆续主办了多个工作坊，协助会员商家了解和熟悉软件的应用。

会务检讨 PRESIDENT’S REVIEW

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

崇尚包容性社会

成为商界代表

本会一向以包容性的立场不断加强社会凝聚力，积极参加社区参与计划，并向其他社群伸出援手，共享资源。

8月，我被委任为新一届官委议员，在国会里为商家请命，维护商界的利益。这是个全新的角色而且责任极为重大，我将竭尽全力，提呈切实有效的建设性意见，确保本地企业，特别是中小企业的愿望、心声和看法在国会里得到充分的反映。

除了现有的总商会基金奖学金，本会也在今年与新加坡印度人发展协会联合颁发奖学金。从2015年起，每年出资2万元，颁发4份各5千元的奖学金，奖励在本地四所大学就读的优秀印度族大学生。在今年9月印度人发展协会举办的“2014卓越成就奖”颁奖典礼上，双方签署了奖学金合作协议书。

响应“建国50周年”庆典活动为配合2015年新加坡建国50周年庆祝活动，本会发起了两项意义非凡的标志性项目，即“新加坡建国50周年杰出华商奖”和“总商会历史展”。举办这两项活动的目的是让社会各界更加全面地了解华商群体和华商精神，以及本会在建国历程中扮演的角色。虽然这两项活动都将于2015年举行，但本会今年初就已开始筹备，并在4月召开媒体发布会，向外界公布。

感谢政府和商界的支持如果没有会员商家、政府机构、商业社群和各界朋友的支持与参与，本会无法在一年内完成如此众多的项目与活动。我谨此感谢全体董事在各个不同的委员会负起责任，辛勤工作；感谢新加坡国际企业发展局、标新局、资讯通信发展管理局、劳动力发展局、裕廊集团等政府部门，以及本会的商业合作伙伴、商团会员、驻新使馆等对本会的大力支持。我也很幸运有一支专业秘书处团队，致力于完成商会的工作，竭尽所能确保每个项目无论大小都能顺利进行，为协助本地企业获得永续发展作出贡献。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

2014 was an exceptionally busy and fruitful year for the Chamber, as we went about our work to fulfil our mission of partnering enterprises for sustainable growth.

Strengthening Collaboration and Assistance to the Trade Associations In May, the Chamber held the 3rd Trade Association Congress at the auditorium, revolving around the theme of “Partnership for Innovation and Growth”. It was also the first time the Congress, which was attended by around 400 participants, featured a sharing session by invited speakers from two overseas Trade Associations, from Taiwan and Hong Kong. The Congress also presented the challenges faced by the trade associations and the four wishes that could help to strengthen the associations' capability. Minister for Trade and Industry Lim Hng Kiang graced the event as Guest of Honour, and Minister of State for Trade and Industry Teo Ser Luck attended the event as Special Guest. During the year, the Chamber continued with its monthly luncheon dialogues with trade association members according to industry clusters, to brief them on changes in government regulations and to obtain pertinent feedback. With their feedback, the Chamber could then facilitate the communication with the government and also collaborate with them to help their members, particularly in productivity upgrading. In this regard, the Chamber organised two separate briefing sessions in November for its trade association members and businesses affected by changes in government regulations in their respective sectors. On November 13, the Ministry of Health, with the Chamber’s support, engaged our trade association members and tobacco retailers on the proposed guidelines for implementing the Point of Sale Display ban for tobacco products, which will take effect at tobacco retail outlets by the end of 2016. Separately, on November 21, SCCCI organised a session and invited Singapore Civil Defence Force (SCDF) to give members a briefing on SCDF’s decision to stop issuing Temporary Permits for the placement of freezer/storage containers at private, HDB and JTC factories with effect from November 1 2014, due to fire safety concerns.

Affirming SCCCI’s Solid Ties with China The Chamber received the Business China Enterprise Award in November. This was a significant recognition for the SCCCI’s solid foundation of ties which had been established with China for more than a century. It was truly an affirmation for the lasting relations we had forged with China, and having made a significant difference in the flows of business, trade, investment, cultural exchange, education and training, both before and after the formalisation of diplomatic ties. China remains one of the most important overseas markets for local enterprises owing to its huge market, diversity and opportunities in many industries. In March, I led a 36-member business mission to Guangzhou and Zhuhai to understand the latest developments of Nansha in Guangzhou and Hengqin in Zhuhai, which were both applying to the Central government for a similar status as the Shanghai Free Trade Zone set up in 2013. The mission also explored business opportunities in the Sino-Singapore Guangzhou Knowledge City project and newly developing projects like Datansha in Guangzhou.

会务检讨 PRESIDENT’S REVIEW

The Singapore-China Business Forum entered its third year in 2014, and this time it strategically chose “Riding on Flagship Projects” as its theme. One of the two panel sessions featured guest speakers from Singapore’s six flagship projects in China, namely the Suzhou Industrial Park, Tianjin Eco-City, Guangzhou Knowledge City, Jilin Food Zone, Sichuan Hi-Tech Innovation Park and Nanjing Eco HiTech Island, who shared their experiences in these diverse projects spread across the huge land expanse of China. Another new initiative during the year was the publication of a Singapore Investment Guide 2014/2015, which contains essential information on doing business in Singapore. This guide, officially launched in Chongqing in conjunction with a forum in October, would help China enterprises in their “Go Global” strategy, using Singapore as their preferred business location.

Strengthening Regional Networks for Growth Continuing with the efforts to explore regional opportunities, the Chamber despatched a large 37-member business mission to Indonesia in March, organised with the strong support of the Indonesian Embassy in Singapore. The mission covered the cities of Cikarang, Jakarta and Surabaya, offering delegates an opportunity to explore Indonesia as a market with a large consumer population and a low-cost production base. Malaysia has always been the top foreign investment destination for Singapore business people, and Iskandar Malaysia, in particular, has great potential with its close proximity to Singapore and vast stretches of industrial land. Given the increasing strong presence of Singaporeans doing business in Iskandar Malaysia, the Chamber found it opportune to establish the Iskandar Network@SCCCI, a dynamic business network connecting like-minded business people to share and learn from each other’s experiences. We have seen a steady growth in the membership of Iskandar Network@ SCCCI following its launch in November in conjunction with its first seminar on issues related to investing in Iskandar Malaysia and the introduction of Malaysia’s GST from April 2015.

Voicing SMEs’ Concerns and Solutions to the Government Pertinent concerns of the SMEs continue to be monitored by the Chamber through its various surveys, and forwarded to the government for its consideration. We were particularly pleased to see that some of the recommendations from the Pre-Budget Wish List had been adopted in Budget 2014, these being the extension of the Productivity and Innovation Credit (PIC) scheme for another three years till YA 2018, and that the Innovation and Capability Voucher (ICV) would be enhanced to include the purchase of equipment. In mid-year, the Chamber’s annual SME Survey was conducted to understand the business outlook and the challenges faced by the business community, the status of their productivity improvement efforts, take-up rate of government assistance schemes and the trends of enterprises expanding overseas. Based on the feedback of 645 enterprises that took part in the survey, it was discovered that more SMEs are taking concrete measures to improve productivity and leverage on government incentives, a greater number of micro-enterprises are catching up on the bid to restructure, the top overseas markets for internationalisation are Malaysia, China and Indonesia, and more companies are facing the challenge of rising operating costs.

会务检讨 PRESIDENT’S REVIEW

Ahead of Budget 2015, a Pre-Budget Survey was also launched to solicit feedback from the business community, with the resulting findings and recommendations forwarded to ministries and government agencies for their consideration towards year end. We recommended to the government to continue their support and funding, particularly to the SMEs in their productivity upgrading effort.

Changing Mindsets through Learning from the Best Practices in the World One of the priority areas for the Chamber this year was our support of the national productivity drive. Noting that this round of productivity upgrading was more strategic and drastic, the Chamber felt the need to learn from the best practices in the world as local solutions may not be available. To attain this goal, the Chamber organised productivity-focused overseas training workshops and camps catering to specific industry clusters like food & beverage, retail, metal and precision engineering, allowing delegates to learn from their overseas peers in Guangzhou, Japan, South Korea, Taiwan and Hong Kong. In October, we even went much further afield to send an inaugural Best Practices & Productivity Training to Munich, Stuttgart and Frankfurt, to learn from the successful operations of “Mittelstand”, the backbone of the German economy.

Recharging SMEs at Signature Events The SMEs Conference and Infocomm Commerce Conference, in its 16th and 17th years respectively, have grown not only in size but in stature and influence to be the definitive conferences for local SMEs. Held in August alongside the SME Expo, these conferences have garnered a huge following among Chinese-speaking business owners who invariably look forward to the many plenary sessions and workshops conducted in Mandarin. The SME business community can also draw inspiration from the many thought leaders, gurus and eminent chief executives gathered within this impressive platform. This year’s theme was “Transforming SME 1.0 to SME 2.0: Recalibrate. Reload. Renew”, and attracted 4,700 SME representatives who came forward to network with leading business experts and attain latest business knowledge to transform their businesses. Making a debut at the SMEs Conference was the CEO Productivity Masterclass in Mandarin conducted by Dr Chang Bao-Cheng, General Manager of the China Productivity Center, who shared his compelling ideas on innovative management mindset and creating enterprise excellence.

Bonding among Regional Chinese Chambers Our role as founder of the World Chinese Entrepreneurs Convention (WCEC) has been instrumental in establishing a firm foundation among Chinese chambers in the region as well as in different parts of the world. During the year, we received courtesy calls from counterpart Chinese chamber delegations from Terengganu, Myanmar, Western Australia and the United Kingdom to establish greater rapport and strengthen the bonds of friendship. We also reciprocated the visit of the Terengganu Chinese Chamber of Commerce & Industry by sending a 22-member delegation to participate in their Terengganu Peranakan Conference and ancillary activities in September. Our representatives also joined in several regional anniversary functions and events, such as the 60th Anniversary of the Federation of Filipino-Chinese Chambers of Commerce & Industry, Inc, the 68th Anniversary dinner of The

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Associated Chinese Chambers of Commerce & Industry of Malaysia, and the 110th Anniversary dinner of The Chinese Chamber of Commerce and Industry of Kuala Lumpur and Selangor.

Growing Special Interest Groups It was a very fruitful year for the various special interest groups. The Young Entrepreneurs Network (YEN) stepped up its mentorship programme and invited council members to engage in candid mentoring sessions with youth members. These were followed up by visits to the business premises of council members, like the headquarters of the Sheng Siong Group and The Cocoa Trees Group, for young entrepreneurs to understand the day-to-day operations of these established companies. There was also a conscious effort to pass on traditional Chinese values and business ethics to the younger generation, one of the most important missions of the YEN, through its bilingual talks and workshops. During the year, YEN organised four ministerial luncheon meetings during which its members interacted with ministers and provided feedback on current social and economic issues from the perspective of the younger generation. The Career Women’s Group (CWG), with its focus on cultivating the four core values of De (Virtue), Zhi (Wisdom), Qun (Fellowship) and Mei (Grace), organised a series of activities throughout the year to help in the holistic development of career women. CWG’s annual International Women’s Day celebrations in March chalked up another first. “Timeless: Crossing Boundaries, Bridging Generations, Moving Forward”, the adopted theme, marked the first time distinguished overseas female leaders like Li Wei from Fenglan Industrial Co Ltd and Jennifer Li from Baidu were invited as guest speakers to the conference.

Celebrating Three Decades of Training Excellence The Chamber’s training subsidiary, the Singapore Chinese Chamber Institute of Business (SCCIOB), attained a new landmark upon reaching its 30th anniversary during the year. Since it was set up in 1984, these three decades have demonstrated the steady development of the SCCIOB – from establishment, growth and transformation to become a reputable and professional training and education institute providing a full suite of courses. The occasion was celebrated with a dinner attended by 260 guests in August during which Senior Minister of State for Finance and Transport Josephine Teo was invited as the Guest of Honour. With the data protection obligations under the Personal Data Protection Act coming into effect on July 2, there was an immediate urgency for SMEs to understand how they could comply with the new rules. During the year, SCCIOB was accredited by WDA and Personal Data Protection Commission (PDPC) as one of the course providers to conduct a PDPA course using the WSQ standard curriculum and standard assessment developed by PDPC. This was one of the new areas of training for SCCIOB. A total of 10 runs have been offered since June with 170 potential Data Protection Officers benefiting from this course. Respective centres of SCCIOB continued to do well, and the Language Studies Centre has always been highly regarded for its practical and effective Chinese language training courses, particularly in being the leading provider for WSQ Business Mandarin courses. Apart from training opportunities for ethnic

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Chinese in listening, speaking, reading and writing skills, we also extended the courses to the Malay community through MENDAKI, giving them an exposure to the appreciation of Chinese language and culture.

Extending the Outreach to Micro-enterprises 2014 recorded a year of accomplishment for SME Centre@SCCCI in meeting its objectives to help micro-enterprises overcome challenges and achieve business growth. To supplement its activities in heartland areas, SME Centre@SCCCI went ahead to open another centre – SME Centre@Ang Mo Kio – in April this year, the objective being to provide much-needed assistance for micro-enterprises to tap on grants for productivity improvement and increase of sales. Through concerted efforts by both satellite centres in Toa Payoh and Ang Mo Kio, the Centre reached out to a myriad of micro-enterprises in the heartlands covering food stores, traditional Chinese medicine stores, hair salons and bakeries. In 2014, the Centre provided advisory services to over 4,200 SMEs, a 50 per cent increase compared to 2013. The Centre also reached out to around 2,800 SMEs in 2014, representing a 120 per cent increase through intensified outreach efforts by the Centre and its satellites in the heartlands. The Chamber always takes the lead to help its members address issues related to business compliance. With the policy of issuing itemised payslips becoming mandatory within the next two years, and the difficulties this may pose to small companies or microenterprises due to lack of knowhow or resources, the Chamber worked with the Singapore Institute of Manufacturing Technology (SIMTech) to develop an ePayslip Generator which small companies or micro-enterprises could adopt. This flexible and easy-to-use solution could help to effectively manage employees’ personal information and monthly payment; automate the monthly payslip generation process; calculate the monthly CPF contribution, and generate the pay summary report. The ePayslip generator was officially announced on the first day of the Lunar New Year, after which a number of familiarisation and training sessions were organised for the benefit of our members.

Embracing an Inclusive Society The Chamber has always adopted an inclusive approach in strengthening the roots of social cohesion; we continue to participate actively in community engagement programmes and reach out to other members of the community by sharing our resources. During the year, the Chamber established another scholarship in collaboration with the Singapore Indian Development Association (SINDA), over and above its existing Singapore Chinese Chamber

会务检讨 PRESIDENT’S REVIEW

of Commerce Foundation scholarship commitments. From 2015 onwards, $20,000 will be reserved to disburse scholarships to four deserving ethnic Indian students pursuing their studies at the four local universities. The Cooperation Agreement was signed with SINDA during the SINDA 2014 Outstanding Achievement Awards Ceremony held in September.

Initiating Landmark Events for SG50 In celebration of Singapore’s Golden Jubilee in 2015, the Chamber initiated two landmark projects of iconic significance to Singapore, these being the SG50 Outstanding Chinese Business Pioneers Awards and the Special History Exhibition on the Roles and Contributions of SCCCI towards Singapore’s 50 years of Nationbuilding. These initiatives acknowledge and give due recognition to the remarkable spirit and endeavour of Chinese business pioneers and the role played by the Chamber in Singapore’s formative years leading up to the present day. While both the Awards Ceremony and the Special Exhibition will be held in 2015, the groundwork for both projects started early in the year, with the public announcement being made at the end of April.

Representing the Business Community In August, I was sworn in as a Nominated Member of Parliament to represent the interests of the business community. I regard this as a new responsibility of tremendous importance, and I would try my utmost to make viable and constructive suggestions while championing the cause of the business community, especially the SMEs, and ensure that their aspirations, concerns and views are adequately voiced in Parliament.

Acknowledging the Collective Involvement of Government and Businesses The many initiatives and projects we continue to embark on throughout the year could never have been implemented without the involvement of the many individuals, agencies, business entities and friends both locally and overseas. I would like to acknowledge all the efforts of my council members who have worked tirelessly to shoulder the responsibility of their various committees, as well as the support and participation of numerous government agencies, including IE Singapore, SPRING Singapore, IDA, WDA, JTC, amongst others, my associates and peers from fellow Chambers and the foreign missions in Singapore. I am also grateful to have a team of Secretariat staff who are committed to the Chamber’s work, make every effort to ensure the smooth implementation of every project, big or small, and contribute in the endeavour of local enterprises to achieve sustainable growth.

新加坡中华总商会第57届董事 57TH COUNCIL OF SCCCI

2013年3月至2015年3月

March 2013–March 2015

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

组织结构 ORGANISATIONAL STRUCTURE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

组织结构 ORGANISATIONAL STRUCTURE 会员

本会附属机构

会员大会 Annual General Meeting

新加坡中华总商会资产信托局 The Financial Board of the Singapore Chinese Chamber of Commerce

MEMBERS

董事会 Council 常务董事会 Standing Committee 包括会长、前任会长、副会长及以下10个委员会正、副主席 which includes the President, Immediate Past President, Vice-Presidents, and Chairmen & Vice-Chairmen of the following 10 committees: 总务委员会 General Affairs Committee 财政委员会 Finance Committee 研究与出版委员会 Research & Publications Committee

SCCCI SUBSIDIARIES

中华总商会产业私人有限公司 Chinese Chamber Realty Pte Ltd 新加坡中华总商会企业发展与服务中心私人有限公司 EDC@SCCCI Pte Ltd ••

新加坡中华总商会中小企业中心 SME Centre@SCCCI

••

新加坡企业中心 IE-SCCCI Singapore Enterprise Centre

新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business 新加坡中华总商会基金 Singapore Chinese Chamber of Commerce Foundation 孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

外事委员会 External Relations Committee 商团与会员事务委员会 Trade Association & Membership Affairs Committee 科技委员会 Technology Committee 国际事务委员会 International Affairs Committee 工商业委员会 Commerce & Industry Committee 产业委员会 Property Management Committee 文教与社会事务委员会 Culture, Education & Community Affairs Committee

秘书处

SECRETARIAT

秘书处为本会董事会与附属机构提供管理方面的支援。 The Secretariat provides management support to the council and subsidiaries of SCCCI.

第57届董事会与各个委员会 57TH COUNCIL AND STANDING COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

第57届董事会与各个委员会

名誉会长

董事会

林继民黄祖耀陈共存郑民川郭令裕蔡天宝

会长前任会长副会长副会长副会长

蔡其生张松声钟声坚黄山忠刘泰山

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何乃全吴绍均萧作鸣邓健辉李思亮林明仁陈金城黄建铭林惠璋吴学光

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曾福庆黄健华曾宪相吴中庸邬顺山陈睦发柯文伟翁瑥钊程宇超白毅柏高泉庆白南泉

主席

荣誉董事

总务委员会财政委员会研究与出版委员会外事委员会商团与会员事务委员会科技委员会国际事务委员会工商业委员会产业委员会文教与社会事务委员会

梁庆经张昌隆谢万森佘林发蓝宏赉陈精毅李国基

名誉董事林理化柯新治李连煌张允中谢镛邵维铭卓济民刘荫稳陈新荣庄承睦蔡伟卿李庆传陈少明曾汉水王励谦朱时生周景锐郑维强伦与常唐裕

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何谦诚庄绍平刘特静林国强吕荣璋黄海连家立耿信生王显荣颜诗琴陈学湘蔡锦淞林方基蔡团根黄国立杨应法陈育宠罗守学黄汉发李金源

张长中郭庭水梁文琛张齐娥陈孟皋黄一宗李俊岳吴乔青李庆言林清荣孙广安蔡成宗郭良耿魏成辉柯毓麟尹崇明许廷芳刘志明

副主席总务委员会财政委员会研究与出版委员会外事委员会商团与会员事务委员会商团与会员事务委员会科技委员会国际事务委员会工商业委员会工商业委员会产业委员会文教与社会事务委员会

董事李秉萱郑谦木陈怀林罗大民郭素雯柯建强谢永祺陈笃汉邓尚正吴令声

蔡纪典林炳坤陈俊文傅国华梁善权林福星林玉勤庞琳杨向明颜毓瑩

潘耀泉谢楚明谢锦发高允裕郭明忠吕立岩白连源郭益智陈树生

第57届董事会与各个委员会 57TH COUNCIL AND STANDING COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

总务委员会主席副主席委员

商团与会员事务委员会 : : :

何乃全曾福庆蔡纪典林炳坤庞琳高允裕

主席副主席

: :

委员

财政委员会主席副主席委员

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吴绍均黄健华梁善权高允裕白连源郭益智

研究与出版委员会主席副主席委员

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萧作鸣曾宪相李秉萱邓尚正林玉勤谢锦发白连源许茵妮陈优娜杨毓文周洁梅李柯龙傅晓方洪芳芳

外事委员会主席副主席委员

李思亮邬顺山陈睦发耿信生林清荣孙广安郑谦木罗大民陈笃汉吴令声陈俊文林玉勤杨向明颜毓瑩谢楚明陈树生林永车林钦亮黄侯贵陈东源周建发

科技委员会主席副主席委员

: : :

林明仁柯文伟郭素雯邓尚正陈俊文傅国华梁善权林福星谢锦发

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陈金城翁瑥钊郭素雯柯建强吴令声潘耀泉胡进胜戴文雪郑志贤杜侨南

主席副主席

: :

委员

黄建铭程宇超白毅柏郑谦木林福星庞琳杨向明颜毓瑩郭明忠吕立岩林永车胡敬中吴官霖符懋森

国际事务委员会 : : :

邓健辉吴中庸陈怀林罗大民陈笃汉傅国华潘耀泉谢楚明郭明忠胡进胜

主席副主席委员

工商业委员会

第57届董事会与各个委员会 57TH COUNCIL AND STANDING COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

产业委员会主席副主席委员

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林惠璋高泉庆白连源郭益智温云锋

文教与社会事务委员会主席副主席委员

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吴学光白南泉尹崇明李秉萱陈怀林谢永祺吕立岩许福吉

新加坡中华总商会企业发展与服务中心私人有限公司主席副主席财政董事

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董事／公司秘书／总裁执行董事

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新加坡中华总商会管理学院主席副主席名誉财政副名誉财政委员

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名誉秘书副名誉秘书

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附属机构新加坡中华总商会资产信托局主席副主席副主席副主席财政委员

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委员／公司秘书

蔡其生钟声坚黄山忠刘泰山吴绍均张松声何乃全邓健辉李思亮林惠璋曾福庆黄健华高泉庆

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蔡其生张松声林惠璋钟声坚黄山忠刘泰山吴绍均高泉庆白南泉

刘泰山林明仁柯文伟邓尚正郭素雯陈俊文傅国华梁善权林福星谢锦发谭宝锠刘桂萍

新加坡中华总商会基金主席副主席委员

: : :

中华总商会产业私人有限公司主席副主席董事经理董事

刘泰山黄建铭程宇超陈金城翁瑥钊白毅柏谭宝锠刘桂萍

蔡其生钟声坚张松声黄山忠刘泰山何乃全吴绍均萧作鸣李思亮陈金城吴学光白南泉

孙中山南洋纪念馆有限公司主席顾问

: :

董事

钟声坚蔡其生张松声萧作鸣吴学光白南泉尹崇明李秉萱陈怀林

第57届董事会与各个委员会 57TH COUNCIL AND STANDING COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

57TH COUNCIL AND STANDING COMMITTEE

Honorary Presidents

Council

Lim Kee Ming Wee Cho Yaw Tan Keong Choon Tay Beng Chuan Kwek Leng Joo Chua Thian Poh

President Immediate Past President Vice-President Vice-President Vice-President

Senior Honorary Council Members Leong Heng Keng Teo Chiang Long Chia Ban Seng Peter Seah Lim Huat Freddy Lam Fong Loi Tan Cheng Gay Patrick Lee Kwok Kie

Honorary Council Members Ling Lee Hua Ker Sin Tze Lee Fee Huang Teo Woon Tiong Sia Yong Shaw Vee Meng Chok Chai Mun Lau Ing Woon Tan Sin Eng Chng Seng Mok Chua Wee Keng Lee Chin Chuan Tan Seow Meng Chang Ham Chwee Ong Lay Khiam Choo Si Sen Chew Keng Juea Cheng Wai Keung Lun Yue Sheong Tong Djoe Ivan Ho Khiam Seng Chuang Shaw Peng Low Teck Cheng Jack Lim Kueh Chong John Y. Lu Hong Hai Lin Ka Lap Paul Keng Sin Sieng Ong Hian Eng

Gan See Khem Tan Hak Siang @ Tan Say Siang Alan Chua Gim Siong Lim Fang Chee Chua Thuan Koon Ng Kok Lip Yeo Eng Huat Bobby Chin Yoke Choong Loh Siew Hock Henry Ng Han Whatt Lee Kam Yoon Chong Chong Choong Kwek Theng Swee Leong Mun Sum Claire Chiang See Ngoh Tan Meng Kow Wee Ee Cheong Lee Choon Giart Wu Chiaw Ching Stephen Lee Ching Yen Lim Cheng Eng Soon Kong Ann Chua Seng Chong Kwee Liong Keng Sam Goi Seng Hui James Kuah Geok Lin Wan Shung Ming Hee Theng Fong Low Chee Meng

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Thomas Chua Kee Seng Teo Siong Seng Zhong Sheng Jian Ng San Tiong Lau Tai San

Committee Chairmen General Affairs Committee Finance Committee Research & Publications Committee External Relations Committee Trade Association & Membership Affairs Committee Technology Committee International Affairs Committee Commerce & Industry Committee Property Management Committee Culture, Education & Community Affairs Committee

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Charles Ho Nai Chuen Ng Siew Quan Seow Choke Meng

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Tang Kin Fei Lee Sze Leong

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Stephen Lim Beng Lin Tan Kim Seng Ang Kiam Meng John Lim Hwee Chiang Wu Hsioh Kwang

Committee Vice-Chairmen General Affairs Committee Finance Committee Research & Publications Committee External Relations Committee Trade Association & Membership Affairs Committee Trade Association & Membership Affairs Committee Technology Committee International Affairs Committee Commerce & Industry Committee Commerce & Industry Committee Property Management Committee Culture, Education & Community Affairs Committee

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Chan Hock Keng Patrick Ng Chan Hian Siang

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George Goh Tiong Yong Voo Soon Sang

Tan Bock Huat

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Kuah Boon Wee Edward Ang Boon Cheow Philip Kia Er Chew Thomas Pek Ee Perh Kho Choon Keng Adrian Peh Nam Chuan

第57届董事会与各个委员会 57TH COUNCIL AND STANDING COMMITTEE

Council Members Lee Peng Shu Tay Khiam Back Tan Huay Lim David Loh Tai Min Quek Soo Boon Eric Khua Kian Keong Chia Weng Kaye Tan Tock Han David Tang Sheung Ching Simon Goh Lian Seah Chua Kee Teang Tony Lim Peng Koon Tan Choon Boon Victor Foo Kok Wah Leong Sin Kuen

Lim Hock Chee Lim Geok Khoon Pang Lim Yeo Hiang Meng Annie Gan Giok Em Benny Pua Yeow Chuah Chia Chor Meng Chia Kim Huat Ko Oon Joo George Quek Meng Tong Paul Loo Lip Giam Pek Lian Guan Sherman Kwek Eik Tse Allan Tan Soo Seng

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Trade Association & Membership Affairs Committee Chairman Vice-Chairman

: :

Members

General Affairs Committee Chairman Vice-Chairman Members

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Charles Ho Nai Chuen Chan Hock Keng Chua Kee Teang Tony Lim Peng Koon Pang Lim Ko Oon Joo

Finance Committee Chairman Vice-Chairman Members

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Ng Siew Quan Patrick Ng Leong Sin Kuen Ko Oon Joo Pek Lian Guan Sherman Kwek Eik Tse

Technology Committee Chairman Vice-Chairman Members

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Research & Publications Committee Chairman Vice-Chairman Members

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Seow Choke Meng Chan Hian Siang Lee Peng Shu David Tang Sheung Ching Lim Geok Khoon Chia Kim Huat Pek Lian Guan Annie Koh Chen Yew Nah Janet Young Chow Kit Boey Lennon Lee Fu Xiaofang Ang Fung Fung

External Relations Committee Chairman Vice-Chairman Members

: : :

Tang Kin Fei George Goh Tiong Yong Tan Huay Lim David Loh Tai Min Tan Tock Han Victor Foo Kok Wah Benny Pua Yeow Chuah Chia Chor Meng George Quek Meng Tong James Ow Chin Seng

Lee Sze Leong Voo Soon Sang Tan Bock Huat Paul Keng Sin Sieng Lim Cheng Eng Soon Kong Ann Tay Khiam Back David Loh Tai Min Tan Tock Han Simon Goh Lian Seah Tan Choon Boon Lim Geok Khoon Yeo Hiang Meng Annie Gan Giok Em Chia Chor Meng Allan Tan Soo Seng Nelson Lim Eng Koo Ronald Lim Kim Liang Freddie Ng Heok Kwee Tan Tong Guan Chiew Kin Huat

Stephen Lim Beng Lin Kuah Boon Wee Quek Soo Boon David Tang Sheung Ching Tan Choon Boon Victor Foo Kok Wah Leong Sin Kuen Lim Hock Chee Chia Kim Huat

International Affairs Committee Chairman Vice-Chairman Members

: : :

Tan Kim Seng Edward Ang Boon Cheow Quek Soo Boon Eric Khua Kian Keong Simon Goh Lian Seah Benny Pua Yeow Chuah James Ow Chin Seng Tay Boon Suat Paul Tay Chee Hian Raymond Toh

Commerce & Industry Committee Chairman Vice-Chairman

: :

Members

Ang Kiam Meng Philip Kia Er Chew Thomas Pek Ee Perh Tay Khiam Back Lim Hock Chee Pang Lim Yeo Hiang Meng Annie Gan Giok Em George Quek Meng Tong Paul Loo Lip Giam Nelson Lim Eng Koo Woo Keng Choong Michael Goh Kwang Ming Foo Maw Shen

第57届董事会与各个委员会 57TH COUNCIL AND STANDING COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Property Management Committee

EDC@SCCCI Pte Ltd

Chairman Vice-Chairman Members

Chairman Vice-Chairman Treasurer Directors

: : :

John Lim Hwee Chiang Kho Choon Keng Pek Lian Guan Sherman Kwek Eik Tse Thomas Bon Ween Foong

Culture, Education & Community Affairs Committee Chairman Vice-Chairman Members

: : :

Wu Hsioh Kwang Adrian Peh Nam Chuan Wan Shung Ming Lee Peng Shu Tan Huay Lim Chia Weng Kaye Paul Loo Lip Giam Koh Hock Kiat

: : : :

Director/Company Secretary/CEO : Executive Director :

Lau Tai San Ang Kiam Meng Philip Kia Er Chew Tan Kim Seng Edward Ang Boon Cheow Thomas Pek Ee Perh Tham Poh Cheong Irene Low Kwai Peng

Singapore Chinese Chamber Institute of Business Chairman Vice-Chairman Honorary Treasurer Assistant Honorary Treasurer Members

: : : : :

The Financial Board of the Singapore Chinese Chamber of Commerce

Honorary Secretary Assistant Honorary Secretary

: :

Chairman Vice-Chairman

: :

Singapore Chinese Chamber of Commerce Foundation

Treasurer Members

: :

Member/Company Secretary

Subsidiaries

Thomas Chua Kee Seng Zhong Sheng Jian Ng San Tiong Lau Tai San Ng Siew Quan Teo Siong Seng Charles Ho Nai Chuen Tang Kin Fei Lee Sze Leong John Lim Hwee Chiang Chan Hock Keng Patrick Ng Kho Choon Keng

Chinese Chamber Realty Private Limited Chairman Deputy Chairman Managing Director Directors

: : : :

Thomas Chua Kee Seng Teo Siong Seng John Lim Hwee Chiang Zhong Sheng Jian Ng San Tiong Lau Tai San Ng Siew Quan Kho Choon Keng Adrian Peh Nam Chuan

Chairman Vice-Chairman Members

: : :

Lau Tai San Stephen Lim Beng Lin Kuah Boon Wee David Tang Sheung Ching Quek Soo Boon Tan Choon Boon Victor Foo Kok Wah Leong Sin Kuen Lim Hock Chee Chia Kim Huat Tham Poh Cheong Irene Low Kwai Peng

Thomas Chua Kee Seng Zhong Sheng Jian Teo Siong Seng Ng San Tiong Lau Tai San Charles Ho Nai Chuen Ng Siew Quan Seow Choke Meng Lee Sze Leong Tan Kim Seng Wu Hsioh Kwang Adrian Peh Nam Chuan

Sun Yat Sen Nanyang Memorial Hall Co Ltd Chairman Advisors

: :

Directors

Zhong Sheng Jian Thomas Chua Kee Seng Teo Siong Seng Seow Choke Meng Wu Hsioh Kwang Adrian Peh Nam Chuan Wan Shung Ming Lee Peng Shu Tan Huay Lim

第57届董事会第一次常年会员大会记录 MINUTES OF 57TH COUNCIL’S FIRST ANNUAL GENERAL MEETING

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

第57届董事会第一次常年会员大会记录

日期时间地点大会主席出席者 •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• ••

：：：：：

2014年4月25日（星期五）下午6时正本会2楼会议厅蔡其生会长

ARA资产管理（新达城）有限公司保秀丽（新）私人有限公司面包物语谢钦利食品工业私人有限公司泉昌食品工业私营有限公司大亚工程建筑私人有限公司迪智科技（新加坡）私人有限公司龙城集团（新加坡）私营有限公司长光国际公司 Focus Network Agencies (S) Pte Ltd 辉联配运有限公司 GL Group Pte Ltd 第一精机有限公司通环合伙公司珍宝餐饮集团建明快速运输（私人）有限公司金安工程私营有限公司金声控股私营有限公司金安投资私人有限公司 KME Transport Pte Ltd 口福私人有限公司 KTL Offshore Pte Ltd 梁介福药业私人有限公司立信国际特许会计师事务所铭板集团私人有限公司明义汽车私人有限公司 MTQ Corporation Ltd 美金投资私人有限公司式佳国际有限公司太平船务有限公司泛联混凝土私人有限公司泛联集团（新）有限公司二手表王珠宝私人有限公司普华古栢会计师事务所有限合伙立杰律师事务所有限责任合伙公司胜科工业有限公司昇菘超级市场私人有限公司声发私人有限公司星金融发展有限公司新加坡企业（私人）有限公司一工程咨询有限公司新浦化学私人有限公司当当集团 SQL View Pte Ltd

•• •• •• •• •• •• •• •• •• •• •• •• •• ••

星雅集团星雅控股有限公司大华食品工业私人有限公司达丰控股有限公司德华工业控股有限公司第一家食品厂有限公司天成金铺有限公司长成工程私人有限公司利达机械有限公司王律师事务所兀兰运输服务私人有限公司仁恒置地有限公司一鸣药行私人有限公司杨梁白律师事务所

•• •• •• •• •• •• •• •• •• •• •• •• •• •• ••

新加坡钻石交易所新加坡租购及金融业公会新加坡餐饮业协会砂劳越出入口商公会新加坡建筑材料商公会新加坡瓷商公会新加坡中药出入口商公会新加坡食品厂商联合会新加坡玻璃公会新加坡资讯通信工商协会新加坡纸商公会新加坡学校私人巴士车主公会新加坡船务公会新加坡纺织服饰商会新加坡现代企业管理协会

列席者

谭宝锠陈秀娟容丽芬邓素娟

记录

谭宝锠容丽芬邓素娟

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

第57届董事会第一次常年会员大会记录 MINUTES OF 57TH COUNCIL’S FIRST ANNUAL GENERAL MEETING

下午6时正，出席大会的法定人数已足够，主席蔡其生会长宣布第57届董事会第一次常年会员大会正式开始。

1. 复准于2013年3月8日召开的第56届董事会第二次常年会员大会记录

第56届董事会第二次常年会员大会记录已列于本会《2013年度常年报告书》中，随同第57届董事会第一次常年会员大会通知书于2014年4月4日寄发给全体会员。

会议对有关会议记录没有异议。由白毅柏（大华食品工业私人有限公司）提议，傅国华（迪智科技（新加坡）私人有限公司）附议，会议一致复准通过第56届董事会第二次常年会员大会记录。

2. 核准截至2013年12月31日的财政报告与帐目

本会截至2013年12月31日的财政报告与帐目已随同第57届董事会第一次常年会员大会通知书分发给全体会员。

由白南泉（杨梁白律师事务所）提议及翁瑥钊（式佳国际有限公司）附议，会议一致核准2013年度之财政报告与帐目。

3. 委任查帐公司

大会在程宇超（第一精机有限公司）提议及李思亮（星金融发展有限公司）附议下，一致同意继续接受委任安永会计师事务所担任本会及属下机构的查帐公司。

4. 其他事项

与会者并无提出其他事项，会议向主席致谢后于下午6时30分结束。

第57届董事会第一次常年会员大会记录 MINUTES OF 57TH COUNCIL’S FIRST ANNUAL GENERAL MEETING

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

MINUTES OF 57TH COUNCIL’S FIRST ANNUAL GENERAL MEETING Date Time Venue Chairman Members Present •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• ••

: : : : :

Friday, April 25 2014 6.00 pm 2nd Floor, Conference Room, SCCCI Building Thomas Chua Kee Seng, SCCCI President

ARA Trust Management (Suntec) Limited Beau Soleil (S) Pte Ltd BreadTalk Pte Ltd Chia Khim Lee Food Industries Pte Ltd Chuen Cheong Food Industries (Pte) Ltd Daiya Engineering & Construction Pte Ltd Digistore Solutions (S) Pte Ltd Dragon City Holdings (S) Pte Ltd Everbright International Co Focus Network Agencies (S) Pte Ltd Freight Links Express Holdings Ltd GL Group Pte Ltd Ichi Seiki Pte Ltd Iglobe Partners Pte Ltd Jumbo Group Of Restaurants Pte Ltd Kian Min Express Transport Pte Ltd Kim Ann Engineering Pte Ltd Kim Seng Holdings Pte Ltd Kimann Investments Pte Ltd KME Transport Pte Ltd Koufu Pte Ltd KTL Offshore Pte Ltd Leung Kai Fook Medical Co Pte Ltd Lixin International Meiban Group Pte Ltd Min Ghee Auto Pte Ltd MTQ Corporation Ltd Mukim Investment Pte Ltd Ocean Sky International Limited Pacific International Lines (Pte) Ltd Pan-United Concrete Pte Ltd Pan-United Corporation Ltd Peng Kwee Watches And Jewellery Pte Ltd PricewaterhouseCoopers LLP Rajah & Tann LLP Sembcorp Industries Ltd Sheng Siong Supermarket Pte Ltd Sia Huat Pte Ltd Sing Investments & Finance Ltd Singapura Developments (Pte) Ltd SM1 Engineers Pte Ltd SP Chemicals Pte Ltd SpeedCash Global Pte Ltd SQL View Pte Ltd

•• •• •• •• •• •• •• •• •• •• •• •• •• ••

Straco Corporation Ltd Straco Holding Pte Ltd Tai Hua Food Industries Pte Ltd Tat Hong Holdings Ltd Teckwah Industrial Corporation Ltd Tee Yih Jia Food Manufacturing Pte Ltd Tin Sing Goldsmiths (Pte) Ltd Tiong Seng Contractors Pte Ltd United Texmac Pte Ltd WongPartnership LLP Woodlands Transport Service Pte Ltd Yanlord Land Pte Ltd Yat Ming Medicine (1938) Pte Ltd Yeo-Leong & Peh LLC

•• •• •• •• •• •• •• •• •• •• •• •• •• •• ••

Diamond Exchange of Singapore Hire Purchase Finance and Leasing Association of Singapore Restaurant Association of Singapore Sarawak Importers & Exporters Association Singapore Building Materials Suppliers' Association Singapore Chinaware Merchants Association Singapore Chinese Drug Importers & Exporters Guild Singapore Food Manufacturers' Association Singapore Glass Association Singapore Infocomm Technology Federation Singapore Paper Merchants Association Singapore School & Private Hire Bus Owners Association Singapore Shipping Association Textile & Fashion Federation (Singapore) The Society of Modern Management, Singapore

In Attendance

Tham Poh Cheong Tan Siew Kiang Lydia Yung Tang Soh Kuen

Recorded by

Tham Poh Cheong Lydia Yung Tang Soh Kuen

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

第57届董事会第一次常年会员大会记录 MINUTES OF 57TH COUNCIL’S FIRST ANNUAL GENERAL MEETING

As the members present were sufficient to form the quorum, the Chairman Thomas Chua Kee Seng called the Meeting to order at 6.00 pm.

1. TO APPROVE THE MINUTES OF THE 56TH COUNCIL'S SECOND ANNUAL GENERAL MEETING (AGM) HELD ON MARCH 8 2013

The minutes of the 56th Council's Second AGM of members of the SCCCI were included in the published SCCCI's Annual Report 2013, which was sent to all members together with the notice of the 57th Council’s First AGM on April 4 2014.

There was no amendment to the said minutes of meeting at the Meeting. Proposed by Thomas Pek Ee Perh (representing Tai Hua Food Industries Pte Ltd) and seconded by Victor Foo Kok Wah (representing Digistore Solutions (S) Pte Ltd), the minutes of meeting of the 56th Council’s Second AGM were unanimously confirmed and passed at the Meeting.

2. TO APPROVE THE AUDITED ACCOUNTS FOR THE YEAR ENDED DECEMBER 31 2013

The SCCCI's Financial Report and Audited Accounts were sent to members together with the Notice of AGM.

Proposed by Adrian Peh Nam Chuan (representing Yeo-Leong & Peh LLC) and seconded by Edward Ang Boon Cheow (representing Ocean Sky International Ltd), the SCCCI's 2013 Annual Report and Audited Accounts were approved and adopted by the Meeting.

3. TO APPOINT THE AUDITORS

Proposed by Philip Kia Er Chew (representing Ichi Seiki Pte Ltd) and seconded by Lee Sze Leong (representing Sing Investments & Finance Limited), the Meeting unanimously appointed Ernst & Young LLP as the Auditors to the SCCCI for Financial Year 2014.

4. ANY OTHER MATTERS

There being no other business, the meeting ended at 6.30 pm with a vote of thanks to the Chairman.

秘书处与附属机构主要职员 KEY STAFF OF SECRETARIAT AND SUBSIDIARIES

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

秘书处与附属机构主要职员 KEY STAFF OF SECRETARIAT AND SUBSIDIARIES 秘书长

Secretary-General

谭宝锠

Tham Poh Cheong

助理秘书长

Assistant Secretary-General

陈秀娟

Tan Siew Kiang

商会资源部门

Corporate Resources

崔东红（特别项目副主管）梁国华（产业高级经理）梁惠珍（财务高级经理）张枫（财务经理）黄美美（资讯科技经理）容丽芬（执行秘书）黄兆荣（社交媒体及通讯助理经理）吴美珠（助理会计师）黄爱玲（财务高级执行员）邓素娟（中文高级文书）王向欣（产业高级执行员）陈佩依（高级执行员人事与资源）陈烈英（人事与行政执行员）江侑铮（行政与人事执行员）林亚龙（行政执行员）

Cui Dong Hong (Deputy Director, Special Projects) Leong Kok Hwa (Senior Manager, Property) Neo Hwee Tin (Senior Manager, Finance) Karen Zhang (Manager, Finance) Wong May May (Manager, IT) Lydia Yung (Executive Secretary) Leonardo Wong Zhao Rong (Assistant Manager, Social Media & Communications) Goh Bee Choo (Assistant Accountant) Wong Oi Ling (Senior Executive, Finance) Tang Soh Kuen (Senior Chinese Correspondent) Kerlyn Ong (Senior Executive, Property) Tan Pei Yi (Senior Executive, HR & Admin) Tan Liat Eng (Senior Executive, HR) Kang You Zheng, Brian (Executive, Admin & HR) Lim Ah Leng (Executive, Admin)

会员服务部门

Membership Services

詹淩之（经理）陈莹莹（助理经理）胡锦思（高级执行员）郑慧敏（执行员）

Chiam Ling Zi (Manager) Tan Ying Ying (Assistant Manager) Steller Woo (Senior Executive) Tay Huimin (Executive)

工商业发展部门

Commerce & Industry Development

刘桂萍（高级主管）麦伦彰（主管）陈静仪（经理）符洺豪（中小企业资信经理）蓝元珊（经理）谢斯琪（高级执行员）任月雁（原产地签证部门认证监理员）邱秀莲（贸易网络高级服务员兼认证员）

Irene Low (Senior Director) Mak Yuen Chong (Director) Tan Jin Yi (Manager) Chris Foo (Manager, SIRC) Valery Lam (Manager) Tiffany Shia (Senior Executive) Yam Yit Ngan (Certification Supervisor) Nicol Khoo (Senior TradeNet Officer cum Certification Officer)

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

秘书处与附属机构主要职员 KEY STAFF OF SECRETARIAT AND SUBSIDIARIES

通讯与出版部门

Communications & Publications

胡爱兰（高级主管）陈星伊（高级经理）李依玲（执行员）

Fiona Hu (Senior Director) Chin Sin Yee (Senior Manager) Samantha Lee Yi Ling (Executive)

经济研究部门

Economic Research

梁廷昭（主管）许彬彬（经理）洪仰宗（高级研究员）

Leong Teng Chau (Director) Khaw Ping Ping (Manager) Ang Yang Chong (Senior Researcher)

中小企业人才培育计划

SME Talent Programme

贝繁伟（经理）蔡佳慧（执行员）

David Pooi (Manager) Chua Jia Hui (Executive)

文教与社会服务部门

Community Services

潘佩珊（高级执行员）胡美芩（执行员）

Cynthia Phoon (Senior Executive) Oh Meiqin (Executive)

新加坡中华总商会管理学院

Singapore Chinese Chamber Institute of Business

李淑芬（总经理）陈栖妹（会计高级执行员）

Josephine Lee (General Manager) Jenny Tan (Senior Executive, Finance)

学术部门

Academic

黎景耀（主任）张小锦（高级讲师）蒲春（讲师）黄嘉敏（执行员）

Lai Keng Yew (Head) Zhang Xiaojin (Senior Trainer cum Curriculum Developer) Pu Chun (Trainer cum Curriculum Developer) Caroline Ng ( Executive)

营销部门

Sales & Marketing

李政杰（经理）

Justin Lee (Senior Divisional Manager)

语言文化中心

Language Studies Centre

施能毅（执行员）

Shi Nengyi (Executive)

秘书处与附属机构主要职员 KEY STAFF OF SECRETARIAT AND SUBSIDIARIES

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

商学中心

Business Studies Centre

吴美玲（经理）王静（高级执行员）陆唯（执行员）

Cleo Goh (Manager) Apple Wang (Senior Executive) Lu Wei (Executive)

学术营运

Academic Operations

王铮仪（高级执行员）王美松（执行员）林芬如（学术运营执行员）陈俊杰（学术运营执行员）

Jennifer Ong (Senior Executive) Wang Mei Song (Executive) Lin Fenru (Executive) Tan Choon Kiat, Kevin (Executive)

行政

Administration

范卫杰（执行员）王静慧（助理行政执行员）

Fan Wai Kit (Executive) Michelle Ong Chin Wei (Front Office Assistant)

中小企业中心

SME Centre@SCCCI

周惠玲（主管）李丽施（商务咨询高级顾问）赵倩玉（商务咨询顾问）卓恒辉（商务咨询顾问）苏自立（商务咨询顾问）叶秀云（行政与财务高级执行员）蔡颖婷（项目管理执行员）

Wendy Chow (Director) Lee Lay See (Senior Business Consultative Advisor) Zhao Qianyu (Business Consultative Advisor) Aaron Toh (Business Consultative Advisor) Soh Chu Lip Stuart (Business Consultative Advisor) Grace Yap (Senior Executive, Finance & Admin) Chua Ying Ting (Senior Executive, Project Management )

中区中小企业中心

SME Centre@Central

黄鹏豪（商务咨询高级顾问）许玮余（商务咨询顾问）林耀明（商务咨询顾问）

Alan Wong (Senior Business Consultative Advisor) Koh Ooi Eu Calvin (Business Consultative Advisor) Lim Yaoming (Business Consultative Advisor)

新加坡企业中心

IE-SCCCI Singapore Enterprise Centre

林维祺（主管）陈玉凤（经理）胡育斌（企业发展经理）杨倩（业务经理）顾则成（项目管理高级执行员）鄔悦群（咨询助理）黄璐（咨询助理）

Lim Wee Khee (Centre Director) Tan Gek Hong (Manager) David Hu (Manager, China Affairs) Laura Yang (Manager, Business Development) Gu Zecheng (Senior Executive, Project Management) Keni Wu (Associate Consultant) Kelly, Huang Lu (Associate Consultant)

孙中山南洋纪念馆有限公司

Sun Yat Sen Nanyang Memorial Hall Company Limited

陈丁辉（馆长）叶璞（副馆长）

Dr Tan Teng Phee (General Manager) Angela Ye (Assistant General Manager)

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

会务活动 CHAMBER’S ACTIVITIES

中文

ENGLISH

26 总务委员会

66 General Affairs Committee

30 研究与出版委员会

70 Research & Publications Committee

35 外事委员会

76 External Relations Committee

40 商团与会员事务委员会

81 Trade Association & Membership Affairs Committee

45 科技委员会

87 Technology Committee

47 国际事务委员会

89 International Affairs Committee

53 工商业委员会

95 Commerce & Industry Committee

57 产业委员会

99 Property Management Committee

58 文教与社会事务委员会

100 Culture, Education & Community Affairs Committee

63 特别项目

106 Special Projects

会务活动 CHAMBER’S ACTIVITIES

总务委员会 GENERAL AFFAIRS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

总务委员会

第58届董事会选举根据章程规定，本会于2014年10月1日正式成立一个6人选举委员会，筹备第58届董事会选举事宜。选委会主席是蔡其生会长，委员包括张松声前任会长、钟声坚副会长、黄山忠副会长、刘泰山副会长和总务委员会何乃全主席。第58届董事会选举于10月至12月期间进行，并将于2015年1月举行复选，选出会长、三位副会长、以及各个委员会的正、副主席，组成常务委员会。第58届董事会的就职典礼订于2015年3月16日举行，任期是 2015年3月至2017年3月。

第一阶段选举结果第一阶段选举于10月10日进行，从第57届董事会中选出 15位商号及个人董事与3位商业团体董事。获选的商号和个人董事为： 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

姓名白南泉曾福庆郭明忠林惠璋柯文伟刘泰山林福星黄山忠吴绍均程宇超陈金城邓健辉蔡其生吴学光钟声坚

代表机构杨梁白律师事务所王律师事务所 BreadTalk Pte Ltd ARA资产管理（新达城）有限公司 MTQ Corporation Limited 金安工程私营有限公司昇菘超级市场私人有限公司达丰控股有限公司普华古栢会计师事务所有限合伙第一精机有限公司金声控股私营有限公司胜科工业有限公司德华工业控股有限公司星雅集团仁恒置地有限公司

获选的商业团体董事为： 1 2 3

姓名黄建铭何乃全白毅柏

代表商团新加坡餐饮业协会新加坡金钻珠宝商会砂劳越出入口商公会

第二阶段选举结果第二阶段选举于10月22日至31日进行，并从商业团体会员中互选14位商业团体董事。获选的商业团体董事为： 1 2 3 4 5 6 7 8 9 10

姓名陈树生蔡纪典邓尚正翁瑥钊林玉勤庞琳林明仁陈俊文陈笃汉郑谦木

代表机构新加坡食品厂商联合会新加坡纸商公会新加坡中药出入口商公会新加坡纺织服饰商会新加坡印刷与媒体同业公会新加坡现代企业管理协会新加坡资讯通信工商协会新加坡瓷商公会新加坡建筑材料商公会新加坡果菜出入口商公会

11 12 13 14

邬顺山杨向明胡进胜* 吴斯仁*

新加坡学校私人巴士车主公会新加坡全国商联总会新加坡五金机械公会新加坡中国商会

（*为新任董事）

第三阶段选举结果此阶段选举于12月11日至22日进行，从普通商号及普通个人会员中互选出23位。此阶段共有25位候选人参与竞选，投票结果，23名得票最高的候选人为： 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

姓名颜毓瑩曾宪相谢楚明谢锦发罗大民柯建强高允裕吴中庸高泉庆李思亮梁善权林炳坤黄健华吕立岩白连源

代表机构建煌基建工程私人有限公司新浦化学私人有限公司谢钦利食品工业私人有限公司立杰律师事务所有限责任合伙建明快速运输（私人）有限公司辉联配运有限公司宏益置业私人有限公司铭板集团有限公司联庆企业私人有限公司星金融发展有限公司梁介福药业私人有限公司平魁钟表珠宝私人有限公司泛联集团（新）有限公司 Focus Network Agencies (S) Pte Ltd 长成工程私人有限公司

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

16 17 18 19

郭素雯郭益智吴令声陈睦发

通环合伙公司新加坡企业（私人）有限公司 Glass Point Construction Pte Ltd 明义汽车私人有限公司

总务委员会 GENERAL AFFAIRS COMMITTEE

20 21 22 23

蔡深江* 黄亦巧* 梁炜宁* 陈奕福*

新加坡报业控股有限公司 TP Dental Surgeons Pte Ltd 新加坡银行远泰燃料贸易私人有限公司

（*为新任董事）

欢庆我国49周年国庆晚宴

人力部陈川仁部长（中）、蔡其生会长（左三）、钟声坚副会长（右二）、黄山忠副会长（左二）、刘泰山副会长（右一）和总务委员会何乃全主席（左一）为国家献上生日祝福。

8月8日,本会于新加坡乌节大酒店举办常年国庆晚宴，邀请人力部陈川仁部长、各国外交使节、政府部门及法定机构长官、工商界领袖和文教界代表等550人，共庆新加坡建国49周年。李显龙总理在国庆献词中感谢建国一代刻苦耐劳，同心协力推动新加坡发展。他也呼吁理工学院和工教院生不断学习，并表示政府设立了由国会议员英兰妮领导的 ASPIRE委员会，负责协助理工学院和工教院的毕业生，根据个人职业发展所需，掌握专门的技能和考取相关的文凭。不过，总理也强调，作为新加坡人，我们衡量一个人不能只是看他的学历，还要看他的才能、他的贡献和人格。这样才能确保新加坡是一个机遇处处、充满希望的地方。总理指出，我国必须在未来十年保持介于百分之2.5到3.5之间的增长势头，以便改善国人的生活，而政府也将充分运用高端科技，把新加坡转变成一个资讯科技城市，一个智慧国。蔡其生会长在致辞时说，在国家经济起步、发展、繁荣、转型的过程中，老一辈华商积极进取，创造财富，不

仅努力发展个人事业，也热心回馈社会。当新加坡步入工业化时，许多可说是白手起家的企业即便遇到重重困难也绝不轻言放弃。在新加坡经济结构不断调整、提升的过程中，华商企业努力把握机会，适应环境，与时并进，以新加坡为基地，建起通向世界各地的商务网络。会长强调，华商之间凝聚力强，团结互助，合作共赢。中华总商会成立至今一百多年，已经有57届董事会，正是这些愿意无私奉献的杰出华商，支持总商会成为一颗枝繁叶茂的参天大树，历久弥新，不断焕发勃勃生机。会长宣布，总商会正积极的为2015年新加坡建国50周年筹备“新加坡建国50周年杰出华商奖”和“总商会历史展”。举办两项大型活动是为对国家50周年庆典献礼，同时也为唤起更多年轻人，特别是商界青年才俊为社会服务的热情，加入总商会，共同将华商精神永远传承下去。会长鼓励说，在华商精神的激励和鼓舞下，一定能够在亚洲经济发展的进程中，闯出一片新天地。会长在提到管理学院30周年庆典及其成长过程与任务时承诺，总商会管理学院今后将继续全力协助本地企业，特别

总务委员会 GENERAL AFFAIRS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

商会资讯

是中小企业转变经营理念，掌握现代科技，再造工作流程，寻找新的增长点，最终达成业务的可持续发展。

更换东南亚研究所信托委员会代表本会更换本会在东南亚研究信托委员会的代表，由文教与社会事务委员会李秉萱董事担任，任期从 2014年11月1日开始至2017年10月31日止，为期三年。

更换华社自助理事会代表

550名宾客包括各国外交使节、政府部门及法定机构长官、工商界领袖和文教界代表等出席了晚宴，共庆新加坡建国49周年。

本会引以为豪的杰出董事蔡其生会长受委官委议员本会蔡其生会长获选成为我国新一届官委议员。 8月26日，蔡会长与受委的其他8位官委议员一起于总统府从陈庆炎总统手中接过委任状，并在9月8号国会复会时，宣誓就职。新届官委议员的任期为两年半。

本会更换本会在华社自助理事会信托委员会和董事会的本会代表。新届代表任期从2014年6月20日开始至 2016年6月止，为期两年。

•• •• •• •• •• •• ••

信托委员会委员代表：蔡其生会长张松声前任会长钟声坚副会长黄山忠副会长商团与会员事务委员会李思亮主席文教与社会事务委员会吴学光主席商团与会员事务委员会邬顺山副主席

•• •• •• ••

董事代表：刘泰山副会长财政委员会吴绍均主席商团与会员事务委员会陈睦发副主席文教与社会事务委员会白南泉副主席

张松声前任会长荣任新加坡工商联合总会主席新加坡工商联合总会于6月27日举行的新一届 2014年－2016年）理事会第一次会议中，推选本会前任会长张松声为该会主席。张前任会长自2010年一直担任工商联合总会的副主席。

荣膺2014国庆奖章的董事我国总统陈庆炎在今年国庆期间颁赐国庆奖章级别最高的殊功勋章给本会蔡天宝名誉会长，表彰他对国家和社会的卓越贡献。

• • • • • • •

本会7名董事会成员也荣获总统颁赐国庆奖章：张齐娥名誉董事获颁公共服务星章魏成辉名誉董事获颁公共服务星章柯毓麟名誉董事获颁公共服务奖章商团与会员事务委员会邬顺山副主席获颁公共服务奖章文教与社会事务委员会白南泉副主席获颁公共服务奖章林福星董事获颁公共服务星章庞琳董事获颁公共服务星章

华侨中学管委会本会更换本会在华侨中学管委会新一届（2014－2017）的代表，由工商业委员会黄建铭主席担任。

总商会个人资料保护政策配合《个人资料保护法》于7月2日正式执行，本会拟订《个人资料保护政策》，并委任陈秀娟助理秘书长为个人资料保护专员。有关政策分为“网络个人隐私保护政策”以及本会的 “个人资料保护政策”两个版本，刊载在本会网站上。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

新加坡中华总商会基金获准为公益机构本会基继续获得文化、社区及青年部的慈善组核准为《慈善法令》下的一个公益团体与慈善机构（Institution of Public Character，IPC），为期三年，从2015年1月1日开始至 2017年12月31日止。

董事联谊会为促进董事间交流与互动，从4月份开始，董事会议时间挪后半小时即5时正开始。会议结束后，董事一起到餐馆用膳，联谊。联谊会每两个月进行一次。

加强秘书处服务与办事能力国际标准组织ISO 9001:2008年版本证书秘书处的会籍服务再一次通过TÜV SÜD PSB Pte Ltd的审核，获得ISO 9001:2008版本证书资格。

职员深造奖励金 2014年，秘书处经济研究部门经理许彬彬再次获得5千元奖励金，继续在新加坡管理大学兼修应用经济学硕士学位的第二年课程。

总务委员会 GENERAL AFFAIRS COMMITTEE

研究与出版委员会 RESEARCH & PUBLICATIONS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

研究与出版委员会

研究商团挑战，促进政企联系商团调查与分析汇报 1月至3月间，本会举行“商团意见调查”，与46家商团会员进行面谈，收集有关商团秘书处运作与发展课题的反馈。受访商团具备广泛代表性，来自我国各主要经济领域，其秘书处规模／职员人数各不相同。根据反馈，商团面临的棘手课题可归类为以下四大项，本会也相应提出建议方案：商团课题1

: 商团面临会所／场地租金上涨

本会建议

: 政府可考虑为规模较小的商团提供可共用的场地；在政府的支持下，规模较大的商团也可为较小商团提供共用设施与场地。

商团课题2

: 商团财政挑战及缺乏运作经费

本会建议

: 政府可考虑扩大PIC现金补贴计划受益群体，让商团也能受惠；政府可考虑为商团提供100％津贴，资助商团在推展政府主导项目、行业发展项目时,秘书处所涉及的费用。

商团课题3

: 政府机构与商团重复开展类似项目

本会建议

: 政府机构可考虑提供资源与津贴援助，协助商团提升行业发展的实力；规模较大的商团可协助较小商团开办培训课程以及推动行业发展项目。

商团课题4

: 商团秘书处面对人力资源挑战

本会建议

: 政府/规模较大的商团可考虑为商团秘书处提供共用人员，并为商团秘书处职员开办价格大众化的相关培训课程；

5月24日，经济研究部梁廷昭主管在本会举行的“第三届商团大会”上，向出席大会的400名政府部门长官、商团领导、商家代表汇报并分析调查结果。蔡其生会长也在大会现场表示，本会将为本地商团提供的四大协助如下： •• 本会将与政府探讨为商团提供办公场地，让各个商团聚在一起办公。本会愿意以非营利模式管理，租金优惠，商团会员负担得起。 •• 本会基金愿意资助各个商团培训秘书处派员工参加本会管理学院举办的商团管理证书课程。

••

与商团合作扩展行业能力，提高行业素质。在这方面，本会属下的工商业发展部、经济研究部、中小企业中心、中小企业资信资源中心，以及设在上海的新加坡企业中心，都可以提供协助。推出全新的网站“总商会在线”，通过网络平台加强与商团的沟通与联系，促进商团之间的分享与合作。

对话会上，蔡其生会长亲自把调查报告和上述反馈建议提交给贸工部林勋强部长，供政府部门参考。

协助木材、家具、五金和机械业者解决工业用地问题本会对木材与家具行业的经济增值展开研究，并在今年 2月间把研究结果提呈给裕廊集团。随后，JTC已计划为这两个行业探讨新的用地方案。其中的设想是实现资源共享，让业者能减少投资，从而降低他们的商业运作成本。另一方面，新加坡五金机械公会也在商团午餐会上，向本会反馈业者在续约土地时面临的挑战。随后，本会也为五金机械行业展开专项研究，探讨该行业对我国经济的贡献，并在2014年2月分别向五金机械公会和JTC分享研究结果。JTC将研究符合五金机械行业新的用地方案。

协助商团及零售商在烟草产品展示禁令生效前做好准备为了进一步扩大禁烟力度，卫生部于3月间宣布，政府将在2016年底前实施烟草产品销售点展示禁令，以减少青年人、戒烟群体接触香烟的机会。禁令生效后，零售商将不准在橱柜公开展示香烟产品。 11月13日，卫生部及属下卫生科学局、保健促进局联办华语说明会，向本会商团会员、烟草零售商讲解有关禁令的拟议指导原则。本会是活动的支持机构。卫生部颜金勇部长在说明会上表示，当局在制定与细化条例具体内容的过程中，广泛征求相关业者与群体的意见，并会在禁令生效前，给予业者足够的适应期，进行橱柜装修及相关调整。当局也在会场展示符合新条例要求的厨柜，让业者有更具体概念。本会蔡其生会长指出，企业目前正面对经营成本上涨的压力，因此政府在推出新政策/条例前，应与商团及商界密切协商，收集相关反馈并减轻商家的相关合规成本。此次卫生部与本会联办说明会，就是个好例子。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

研究与出版委员会 RESEARCH & PUBLICATIONS COMMITTEE

本会及卫生部联办华语说明会，向本会商团会员、烟草零售商讲解有关禁令的拟议指导原则。卫生部颜金勇部长表示，将在禁令生效前，给予业者足够的适应期。

来自5家商团的35名代表、零售商出席了上述说明会，并在会上踊跃发言。出席商团包括：新加坡全国商联总会、新加坡福州咖啡酒餐商公会、新加坡琼侨咖啡酒餐商公会、新加坡杂货店联谊会、新加坡迷你市场公会。

调查商业课题，反映商家心声 2014年度财政预算案 2月21日，政府公布2014年度财政预算案，继续推动经济转型，提高国家竞争力，同时设立了总值80亿元的基金来推展“建国一代配套”。本会当天即刻发布文告，并获得各大媒体的广泛报道。公告主要内容如下： “本会很欣慰看到政府在预算案中回应商界的多项诉求，并采纳本会在《财政预算案前意见调查》、《年度中小企业意见调查》中提出的建议，包括： •• 延长生产力与创新优惠计划（ PIC）多三年至 2 0 1 8 估税年； •• 在预算案前就宣布了扩大创新与能力赠券计划（ICV）的使用范围至购买器材； •• 提高来自中国和非传统来源外国劳工的R1工作准证的最长期限等。同时，本会也对政府机构如裕廊集团、建屋发展局将建立一系列的工业、商业场地感到欣慰，并希望政府能将部分空间拨给中小企业，继续为中小企业提供负担得起的工业用地和商用地产。”

新山关卡交通费上涨对商界的影响 8月1日起，我国上调外国车辆入境费，马国也在同天正式调高新山关卡过路费。新马两国一衣带水，商业往来频繁，与柔佛州的战略关系更是紧密。我国商家担心，调高过路费将导致经营成本随之上扬，从而影响到新加坡企业的竞争力。

有鉴于此，经济研究部立即展开《新山关卡过路费上涨意见调查》，了解关卡交通费上涨对各行业商团会员、商家带来的具体影响，以及商界采取的应对措施。 8月14日，新马两国中华总商会会长在柔佛州峇株巴辖举行联席会议。会上，蔡其生会长向马来西亚中华总商会总会长拿督林国璋局绅、中总成员代表交换意见，分享本会商团会员、商家对关卡过路费上涨的看法（即：调查结果）。同天，新马总商会发布联合文告，反映新马商界心声。 8月15日，蔡其生会长主持商团讨论会，了解关卡过路费上涨对各领域带来的影响。随即，本部门综合整理各行业商团会员、商家通过上述三大平台（意见调查、新马总商会联席会议、本会商团讨论会）提供的相关反馈及建议。本会随后把建议书提呈给贸工部林勋强部长参考，敦促两国政府共同努力，检讨企业界当前的困境，并尽快解决这问题。同时，本会也希望我国政府能慎重考虑本会提呈的具体建议。根据本会从商团会员、会员商家收集到的反馈显示，过路费调高将造成交通，商品以及人力成本上涨。受影响群体当中，以传统行业居多，有不少中小企业将因此面临经营成本上涨，商家无可避免地会把成本涨幅转嫁给消费者，这将加重国人，特别是低收入群体的生活费负担。

中小企业意见调查本会于5月至7月底，展开《总商会中小企业意见调查》，了解商界的经营展望及挑战、提高生产力的现状、政府援助计划对企业的帮助，以及企业进军海外的趋势等。

研究与出版委员会 RESEARCH & PUBLICATIONS COMMITTEE

本会共收集到645家企业提供的反馈，参与调查的企业总数比去年（516家）高出25%。受访者来自制造业、建筑业和服务业。其中，97%是中小企业。调查结果重点如下： 1．更多企业采取行动提高生产力在经营成本上涨的大前提下，高达90%的企业已经采取具体行动提高生产力。其中，53%的企业派员工参加培训提升技能，42%的企业借助自动化设备、采纳资讯科技提高生产力。 2．更多企业善用政府援助计划 73%的企业申请了政府援助计划，比去年明显高出 18个百分点。共有65%的受访商家申请了生产力与创新优惠计划（简称 P I C ），3 2 % 的企业借助培训津贴提升员工技能、16%的商家获益于创新与能力赠券（ICV）。 3．更多微型企业迎头赶上，积极转型 86%的微型企业已经采取步骤提高生产力，比去年增加了 5 个百分点；申请援助计划的微型企业的比例，也从去年的45%增加到今年的59%。不过，微型企业转型的步伐仍然落后于其他规模的企业。 4．海外投资热点：马来西亚、中国、印尼 56%的企业计划在未来3年内开拓、加强现有的海外市场。最受欢迎的投资地点依序为：马来西亚、中国、印尼。 5．更多企业面对经营成本上涨的挑战

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

2015 年度财政预算案公布前意见调查 2014年9月至12月间，本会在政府筹备2015年度财政预算案中之际，展开为期11周的《2015年度财政预算案公布前意见调查》，以便了解会员商家对2015年政府财政预算案的期望以及经营前景展望。本会共收到327份反馈，参与者当中有96.7％来自中小企业，92.6％是公司决策者。

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根据调查结果，本会向政府提呈下列5大建议：建议扩大生产力与创新优惠计划（PIC）、ICV赠券计划的范围和缩短发放津贴的时间；缓解外籍员工政策和缩紧配额所导致经营成本上涨的问题；以及给予医药和保险津贴，鼓励企业聘请年龄在 55岁以上的年长国人；在推行新政策/条例前，与商团和商界紧密协商，以便减轻商家的相关合规成本；配合2015年亚细安经济共同体（AEC）的落实，提供专项津贴，协助中小企业将业务拓展到亚细安市场；鼓励政联企业与大型企业为中小企业创造更多项目合作的机会，协助中小企业建立业绩。

本会也呼吁政府把PIC现金津贴计划开放给商会和商团申请。本会表示，商团是政府协助企业转型的重要伙伴，因此有必要在扮演这项角色时同步提升能力。商团可以利用PIC 来购买供会员共用的机械与设备。 2014年12月底，本会把总结报告提交给财政部及相关政府部门参考，并向各大媒体公布调查结果，获得广泛报道。

83%的中小企业面对经营成本上涨的压力，46％的公司有盈利下滑的风险。调查显示，员工薪金、土地与商用场地租金是造成经营成本上涨的关键因素。 8月20日，本会蔡其生会长于第十六届中小型企业大会开幕式上，公布了主要调查结果。

讲座与活动财政预算案说明会

亚细安经济共同体带来的机遇鉴于新加坡市场小，许多中小企业纷纷计划进军海外市场，开拓市场业务。亚细安经济共同体是一个拥有6亿2500 万人口的庞大市场，随着区域经济的高速增长，中产阶级消费群不断扩大，呈现出一片商机蓬勃的景象。当共同体于 2015年形成后，成员国之间将通过货物自由流通、服务和投资自由流动、技术劳工和资本自由流动来实现地区经济一体化，商贸合作将更加频密和深化。 10月，本会进行专项研究，分析亚细安经济共同体为我国商家，特别是中小企业所带来的机遇。本会呼吁，商家应凭借地缘及文化优势，在共同体逐步降低及取消相互投资的准入门槛之际，善用政府援助计划开拓海外业务，把握共同体所创造的契机，同时加强自身优势，为更开放的市场做好充分准备。研究内容为本会 1 2 月初举办的 “ 亚细安经济共同体讲座”提供及时有效的参考资料。报告内容也刊载于本会刊物《华商》，供广大商界人士参阅。

2月21日，财政部长尚达曼宣布2014年度政府财政预算案。为了让会员商家更加了解预算案内容以及对企业的影响，本会与毕马威会计师事务所（KPMG）于3月14日联办“2014年财政预算案摘要”英语讲座。出席者包括本会工商业委员会副主席程宇超、研究与出版委员会委员洪芳芳、标新局代表以及80名企业代表。毕马威合伙人麦鑀潾和卓雯仪重点介绍新出台的措施，包括：延长3年的生产力及创新优惠计划（PIC）、新推出的 PIC+计划、扩大使用范围的创新与能力赠券计划（ICV）、新出台的土地集约化免税额等。

《中小企业意见调查》专题讨论会 9月3日，经济研究部主办《中小企业意见调查》专题讨论会，邀请了8位董事针对调查结果，分享行业、商界反馈。联合早报独家采访报导讨论会；随后，本会也向其他媒体平台发布调查报告内容，并获得广泛报道。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

专题论坛主席是刘泰山副会长，出席董事包括：工商业委员会黄建铭主席、程宇超副主席、白毅柏副主席、商团与会员事务委员会邬顺山副主席、庞琳董事、杨向明董事、颜毓瑩董事。出席董事纷纷提出行业在经济转型过程中面临的挑战。会上，刘泰山副会长代表本会提呈四大建议：

研究与出版委员会 RESEARCH & PUBLICATIONS COMMITTEE

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1．需持续推动中小企业提高生产力，以便取得成效提高生产力需要长期的努力，其势头已逐渐增强。接下来，政府、商团与行业协会需携手合作，持续推动中小企业提高生产力，以便取得预期成果。 2．提供可负担得起的经营场地

第二期：陈振声部长到访，加强与总商会的联系；本会接待文化、社区及青年部黄循财部长；总商会启动两大欢庆新加坡建国50周年旗舰活动；总商会协助本地商家掌握粤港澳自贸区的投资良机；本会前任会长、官委议员张松声在2014年国会财政预算案辩论发言重点；总商会考察团赴印尼西卡朗、雅加达与泗水考察；新加坡配餐服务业考察团访问中国广州；首届中小企业中心大会；借助社交媒体提升业绩与知名度; 提升餐饮业整体效益的生产力；悼念日本占领时期死难人民第47届祭礼；事业女性组欢庆国际三八妇女节。

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第三期：以“互助合作共同创新”为主题的第三届商团大会；商团调查与分析汇报有关商团秘书处运作与发展课题的反馈与建议；与四川省人民政府外事侨务办公室签署友好合作协议书；2014新中商务论坛邀请新加坡在中国的六大旗舰项目负责机构的高管现身说法；访长成工程私人有限公司董事经理白连源；新加坡中华总商会商业代表团出访台湾与金门；高阶主管生产力提升日本集训营；官委议员张松声在在国会对《终身健保独立检讨委员会建议报告》展开辩论时发言，反映商界心声。

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第四期：为配合十月份的全国生产力月，第四期《华商》的内容将以生产力为主题，展示本会如何响应政府号召，全力协助本地企业提高生产力所付出的心力，以及这几年来取得的成效。除了提高生产力座谈会、企业领导工作坊与总裁分享会，这期的《华商》也加载了本会所举办的大型项目如中小型企业与资信商业大会、商团大会、管理学院开发的“生产力经理专项培训课程”；本会中小企业中心如何与位于大巴窑和宏茂桥的中小企业卫星中心携手提升中小与微型企业的能力；邀请海外专才举办生产力工作坊；和为不同行业的企业到不同国家举办海外考察与集训营。

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第五期：新加坡中华总商会管理学院欢庆30周年；报道总商会中小企业意见调查结果与专题讨论会；总商会凭着创立经济研究部和位于上海的新加坡企业中心再次获得LEAD支持；总商会会长、新任官委议员蔡其生在9月份国会复会中，针对ASPIRE发表其看法；许茵妮博士专访分享家族企业关乎什么；与会者对第十六届中小型企业大会，第十七届资信商业大会和中小企业博览会的评价；银行经济与外汇研究部资深副总裁谢光威探讨竞争力的重要性；本会代表团参加登嘉楼土生华人文化大会；总商会 2014年中秋联欢晚会。

3．在制定政策时，与商界、商团紧密协商政府频繁推出新政策，增加了中小企业的行政负担以及合规成本。政府应与商界、商团紧密协商，并考量相关政策对商界的影响。 4．采取更多措施，协助中小企业建立业绩

本会与《联合早报》举行专题讨论会，向媒体公布《中小企业意见调查》亮点，同时邀请本会董事从商界角度反映行业心声。

出版：记录商会全年成就《2013年常年报告书》《2013年常年报告书之会务活动》共印刷了4,400册，财务报告则印刷3,500册，于4月25日会员大会召开前寄交给会员。

《华商》作为本会的旗舰刊物，《华商》不仅肩负宣导本会活动的重任，同时也涵盖了我国、区域及全球局势发展。《华商》以中英双语、双月刊的形式发行，读者群包括会员和商家，其中以公司领导人为主，包括首席执行员、董事和高层管理人员。此外，《华商》也分发予政府部门、法定机构、本地工商团体组织，及驻我国大使馆和最高专员公署等机构。

2014年《华商》的主要内容包括：第一期：万马奔腾贺新年；总商会促请政府继续为微小企业提供援助；推介珠海横琴新区投资契机；资讯通信科技有效协助改善业务营运；向刑炳盛快运贸易私人有限公司的第二代，刑伟杰了解如何通过生产力与创新优惠计划提高公司生产力；总商会管理学院课程备受肯定；与建屋局高层探讨中小企业工商业用地课题；政府援助计划再次让中小企业受益；2014年商业展望。

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促请JTC和HDB持续供应充足的工商业场地，确保中小企业能负担得起经营场地的租金成本。

通过更多奖励措施，鼓励政联、大型企业为中小企业创造更多项目合作的机会，从而协助中小企业建立业绩。

研究与出版委员会 RESEARCH & PUBLICATIONS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

2014年全年六期《华商》涵盖了商界关注的国内外经济课题、重要宾客到访、本会荣获通商中国企业奖等重点资讯。

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第六期：总商会荣获2014年通商中国企业奖；总商会会长、新任官委议员蔡其生在11月份国会复会中，以“打造世界级的新加坡企业”为主题发表演说；亚细安经济共同体 2015如何影响新加坡企业；最佳实践及提升生产力德国培训团；2014年资信通讯科技调查结果；重庆企业走出去：新加坡及东南亚区域展望与投资前景研讨会暨投资指南新书发布会；成立新加坡中华总商会依斯干达交流站；晚晴园举办“精神如见：中山舰出水文物特展”。

第十六届中小型企业大会，第十七届资信商业大会和中小企业博览会2014手册本会于8月份举办第十六届中小型企业大会，第十七届资信商业大会和中小企业博览会，本部门负责出版、汇整大会手册内容，让与会者进一步了解大会议程、论坛主讲嘉宾、博览会展柜位置，以及赞助商与在博览会和“直通车” 资信科技展示区的商家与政府机构所提供的产品与服务。

网站：通过线上渠道扩展本会联系研究与出版部负责维护与开发两个主要网站，即本会网站（www.wcbn.com.sg）。 www.sccci.org.sg）以及世界华商网络

本会网站本会的双语网站是获取本会各项活动最新资讯的网络渠道。用户可通过本会网站下载研讨会文字材料、在各个大型活动与国会发言的演讲稿件、新闻稿。会员也可通过网站报名参加各项活动，以及链接到其他国内外的实用网站。

世界华商网络世界华商网络汇集了14万个遍及世界各地的华人企业的资料，涵盖上市公司、大型私人机构，以及中小企业。网站中收录大量的中国公司资料，对有意拓展中国市场的人士裨益甚多。本会于1991年创办的“世界华商大会”的历史与资料也刊载于世界华商网络中。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

外事委员会 EXTERNAL RELATIONS COMMITTEE

外事委员会

跨越百年的新中桥梁

本会获颁2014“通商中国企业奖”，蔡其生会长（右四）代表本会从典礼主宾新加坡副总理兼国家安全统筹部长及内政部长张志贤（中）手中接过殊荣。

本会荣获2014“通商中国企业奖” 11月18日，本会荣获由通商中国颁发的2014“通商中国企业奖”。蔡其生会长代表本会，从颁奖典礼暨晚宴主宾新加坡副总理兼国家安全统筹部长及内政部长张志贤的手中接过殊荣。 “通商中国奖”旨在褒扬在促进新中友好关系，提高新加坡人对中华语言文化的鉴赏力与接受度等方面做出巨大贡献的杰出商界人士、企业家、专业人士、企业与组织。本会成立至今持续不断在推广华族文化、建立双边友谊以及为两国商界提供有效交流平台方面，作出巨大贡献，深化了新中两国关系，因而获颁“通商中国企业奖”。

张志贤副总理在致词时也肯定了总商会对于新中友好关系的贡献，尤其是总商会的上海代表处，现为新加坡企业中心，在协助我国的中小企业发展中国市场的联系、培养应对能力和提高相关知识扮演了重要的角色。蔡其生会长代表本会发表获奖感言时，感谢社会各界一直对本会的肯定与支持，并表示获得通商中国企业奖将激励本会更加努力地推动新中经贸合作。

外事委员会 EXTERNAL RELATIONS COMMITTEE

表扬建国华商的杰出贡献新加坡建国50周年杰出华商奖 “新加坡建国50周年杰出华商奖”是外事委员会今年发起的重点项目，旨在欢庆我国建国50周志庆、表彰与肯定建国华商对国家与社会的贡献。筹委会主席是本委员会邓健辉主席、本委员会吴中庸副主席则是筹委会副主席之一。本会希望设立此奖项有助于让年轻一代建国华商如何凭着勇于开拓的魄力与崇高的奉献精神，应对建国时期种种艰难的挑战，为建设国家、促进经济繁荣作出重要贡献，同时也启迪年轻一代传承建国华商的精神与梦想，积极为国家、社会的永续发展贡献力量。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

苏主席由蔡其生会长、国际事务委员会翁瑥钊副主席、谭宝锠秘书长及胡爱兰高级主管接待。

菲律宾驻新加坡大使馆大使到访 8月29日，新任菲律宾驻新加坡大使Antonio Morales阁下到访，了解本会并探讨与菲律宾大使馆和菲律宾贸易与投资中心的合作，以为有意到菲律宾的会员争取商业机遇。随行的包括菲律宾驻新加坡大使馆商务参赞Glenn Penaranda与首席秘书和领事Edna Lazaro。代表团由蔡其生会长、国际事务委员会陈金城主席、谭宝锠秘书长及胡爱兰高级主管接待。

南澳州长 Jay Weatherill 到访 “杰出华商奖”的提名活动在4月30日展开，符合以下资格的新加坡籍华商都有获提名的资格： •• 在1949年12月31日之前出生（2014年年满65岁或以上），并在1986年12月31日之前成为新加坡公民 •• 对我国经济、社会、文化发展有杰出与持续贡献 •• 对公司盈利、业绩、资本回报率的持续增长有显著贡献的企业拥有人 •• 具备领袖魅力和卓越企业家特质 “杰出华商奖”颁奖典礼奖将在2015年2月6日举行。

与各国使节与贵宾建立紧密联系

（左起）香港贸易贸发局股份有限公司总经理徐庆龄、香港贸易发展局苏泽光主席、蔡其生会长、国际事务委员会翁瑥钊副主席和谭宝锠秘书长。

香港贸易发展局代表到访 6月27日，香港贸易发展局苏泽光主席与香港贸易贸发局股份有限公司总经理徐庆龄拜访了本会。总商会是本地华商华社的最高领导机构，庞大的会员网络包括了本地商团和企业，因此苏主席希望从本会了解新加坡经济的最新发展。访问期间，苏主席表示香港贸易发展局 46年前由香港政府成立的法定机构，功能就有如新加坡企业发展局，其主要目的是加强香港与世界其他地区之间的贸易关系。

11月28日，南澳州长Jay Weatherill率领澳洲驻新加坡大使Philip Green等三人高规格代表团到访。黄山忠副会长、产业管理委员会副主席高泉庆、谭宝锠秘书长及通讯与出版胡爱兰高级主管出席接待。 Jay Weatherill州长此行旨在表明该州政府对南澳中华总商会申办2017年第14届世界华商大会的支持，并希望争取本会对该会对南澳中华总商会和第14届大会在阿德雷德举行的鼎力支持，同时也推广南澳地区的基础设施与世界华商在该地能探讨的投资契机。

与海外和区域商会交流、联系

新成立的肯尼亚私营机构联盟拜访本会希望能通过拜访而了解本会的营运，从中学习。代表团受到邓健辉主席和吴中庸副主席的热情款待。

肯尼亚私营机构联盟拜访本会 1月8日，肯尼亚私营机构联盟Vimal Shah主席率领7人代表团拜访本会，希望能通过拜访而了解本会的营运。肯尼亚私营机构联盟向本会了解本会的宗旨与使命、营运、会员增长、财政、研究、协助政府推广政策、维护商家利益和本会与区域的关系。代表团由邓健辉主席、吴中庸副主席、谭宝锠秘书长和胡爱兰高级主管接待。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

登嘉楼中华总商会到访

外事委员会 EXTERNAL RELATIONS COMMITTEE

英国中华总商会代表团到访 12月9日，英国中华总商会张劲龙主席率领该会5名常务副主席到访，旨在争取本会对该会在英国伦敦举办2017年第 14届世界华商大会的支持。蔡其生会长、刘泰山副会长、何乃全总务委员会主席、谭宝锠秘书长及资讯与出版胡爱兰高级主管出席接待。会后，本会在君乐皇府酒店乐宫宴请代表团一行。

积极支持区域庆祝活动新山中华工商总会2014新春联欢晚宴登嘉楼中华总商会会长拿督卢成全率领6人代表团拜访商会，在促进彼此的合作关系的同时也宣传了登嘉楼的旅游、贸易与投资商机。

4月23日，登嘉楼中华总商会会长拿督卢成全率领6人代表团拜访商会，在促进彼此的合作关系的同时也宣传了登嘉楼的旅游、贸易与投资。同时，卢成全会长也鼓励本会派代表团出席该会将于九月份举办登嘉楼土生华人文化大会。卢成全会长也表示亚航刚推介直飞登嘉楼的航班，并希望这会推动登嘉楼与新加坡之间的生意往来与旅游。

缅甸华商商会代表团到访 6月20日，缅甸华商商会吴继垣会长率领7人代表团到访本会，表示正式有意承办2017年的第14届世界华商大会。缅甸华商商会向本会汇报缅甸经济发展的近况，并解释说自 2011年起开始改革得到很好的发展。会后，本会在君乐皇府酒店乐宫宴请代表团一行。

与外国驻新加坡商会秘书处交流 5月19日，本会邀请外国驻新加坡商会秘书处代表参加午餐交流会，藉此促进商会之间的联系和探讨合作的机会。出席的外国驻新加坡商会秘书处包括：美国商会、澳洲商会、英国商会、荷兰商会、欧洲商会和纽西兰商会。本会向他们进一步介绍本会的历史、与各项目专才和优势，并鼓励各商会与本会保持密切的联系。

西澳中华总商会到访 8月15日，西澳中华总商会陈超群会长与西澳中华总商会名誉会长李瑞喜拜访商会，希望争取本会对他们承办2017 年的第14届世界华商大会的支持。西澳现有40个华族协会，而陈超群会长表示西澳中华总商会得到了全体的支持。他也表示西澳的华族人数为130，000，其中有一半原籍中国大陆。

新山中华工商总会特来函邀请本会参加2月17日举办的新春联欢晚宴，促进两会友谊。此活动于新湖滨花园海鲜楼豪华宴会厅举办，本会刘泰山副会长、程宇超副主席、吴令声董事及谭宝锠秘书长出席晚宴。晚宴主宾为马来西亚柔佛州务大臣拿督斯里卡立诺丁。

菲华商联总会60周年钻禧庆典 3月28日至30日，本会黄山忠副会长率领16人代表团赴菲律宾马尼拉参加菲华商联总会60周年钻禧庆典。代表团与 3月28日出席菲华商联总会于世纪海鲜酒家设欢迎晚宴，也于3月29日前往SMX会展中心参加钻禧工商展开幕礼和“东盟华商座谈会”，并在当晚出席了于Solaire Resort & Casino举行的钻禧庆典晚会。出席庆典的董事与会员包括：外事委员会副主席吴中庸夫妇、商团与会员事务委员会副主席邬顺山夫妇、商团与会员事务委员会副主席陈睦发夫妇、董事邓尚正夫妇、董事高允裕夫妇、名誉董事柯毓麟夫妇和会员林进辉夫妇。

欢庆马中建交40周年暨马来西亚中华总商会成立 68周年晚宴 8月20日，黄山忠副会长、商团与会员事务委员会邬顺山副主席和商团与会员事务委员会陈睦发副主席代表本会出席马中建交40周年暨大马中总成立68周年会庆晚宴。晚宴主题为“马中请谊谱新章，中总凝汇创辉煌”。

外事委员会 EXTERNAL RELATIONS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

除了出席登嘉楼土生华人文化大会，22人代表团也在前往登嘉楼唐人坡参观。

登嘉楼土生华人文化大会应登嘉楼中华总商会的邀请，本会组织22人代表团出席于9月12至13日举行的登嘉楼土生华人文化大会。出席大会的代表为：黄山忠副会长与夫人、国际事务委员会主席陈金城与夫人、文教与社会事务委员会主席吴学光与夫人、研究与出版委员会副主席曾宪相、外事委员会副主席吴中庸与夫人、商团与会员事务委员会副主席陈睦发与夫人、国际事务委员会副主席翁瑥钊与夫人、董事罗大民与夫人、董事吴令声与夫人、董事谢楚明与夫人、国际事务委员会委员杜桥南与夫人与通讯与出版高级主管胡爱兰。代表团出席由登嘉楼中华总商会在海域鱼翅海鲜酒家举办的欢迎晚宴，并在隔日参加登嘉楼土生华人文化大会的开

幕式。在大会的安排下，代表团也前往登嘉楼唐人坡参观和出席为期9天的登嘉楼土生华人旅游节开幕式。除了登嘉楼土生华人文化大会，代表团也到马来西亚东海岸经济特区工业考察，并到登嘉楼州政府属下大型公司 Eastern Pacific Industrial Corporation参观。

吉隆坡暨雪兰莪中华总商会110周年会庆联欢晚宴 10月11日，蔡其生会长、陈怀林董事与罗大民董事代表本会出席以上联欢晚宴。

外事委员会 EXTERNAL RELATIONS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

左起：外事委员会主席兼新加坡建国50周年杰出华商奖筹委会邓健辉主席、蔡其生会长、文教与社会事务委员会主席兼总商会历史展筹委会主席吴学光在 “新加坡建国50周年杰出华商奖”和“总商会历史展”媒体发布上会上合影。

本会品牌、活动广见各大媒体本会与海内外媒体的合作关系也非常密切。今年各项重要活动，以及对政府政策所作的回应广见海内外中英文媒体。本会积极为本地电视纪录片的拍摄工作，例如《星期二特写》之《星洲头家》的制作提供场地拍摄；为中文媒体提供报导素材，包括本会中小企业中心与中区中小企业中心辅导过的成功企业个案。本会也多次接受中国媒体的采访，大大提高了本会在中国的知名度。此外，蔡其生会长在《联合晚报》上开设专栏，与各界人士分享他的所见所闻、所思所想。

媒体发布会 4月29日，本会召开媒体发布会，宣布为欢庆新加坡建国50周年，本会推出两个大型项目“新加坡建国50周年杰出华商奖”和“总商会历史展”，让社会各界更加全面地了解华商群体在建国历程中扮演的角色，了解华商精神。两个大型项目都得到媒体的广泛报道。

与中国驻新加坡媒体交流 6月25日，本会在中国驻新加坡大使馆和中国贸促会驻新加坡代表处的联系下，与中国驻新加坡的各大媒体进行餐叙交流，加强本会与中国媒体的合作关系。中国驻新加坡大使馆和中国贸促会驻新加坡代表处的代表为： •• 中国驻新加坡大使馆政治新闻处一等秘书张明 •• 中国驻新加坡大使馆政治新闻出一等秘书田妮 •• 中国贸促会驻新加坡代表处首席代表赵会田 •• 中国贸促会驻新加坡代表处副代表张军

•• •• •• •• •• •• ••

出席的中国媒体包括：新华通讯社新加坡分社记者陈济明经济日报社新加坡分社首席记者陶杰中央电视台驻新加坡记者站记者阿力木斯中国国际广播电台驻新加坡记者站首席记者赵颖人民日报海外版官方网站——海外网新加坡频道总经理萧敏新华网新加坡频道栏目经理吴婷婷人民日报海外版官方网站——海外网新加坡频道执行助理罗永锴

商团与会员事务委员会 TRADE ASSOCIATION & MEMBERSHIP AFFAIRS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

商团与会员事务委员会

加强商团与会员的互动与合作

本地商团代表在大会上分享他们的经验。论坛主持为工商业委员会白毅柏副主席（中）。（左起）新加坡航空货运代理协会姚荣佳副主席、新加坡餐饮业协会周家萌会长、维多利亚街批发中心商联会蔡为明会长及新加坡家具工业理事会潘文发名誉秘书长。

第三届商团大会 5月24日，以“互助合作共同创新”为主题的商团大会在本会嘉庚堂举行。大会首次邀请海内外商团代表同台，与400名出席者分享成功经验。贸工部属下标新局、国际企业发展局、裕廊镇管理局和多位政府部门官员都出席大会。大会主宾是贸工部林勋强部长，特别贵宾是张思乐政务部长。蔡其生会长在致词时鼓励商团汲取海内外成功商团的经验，采用新科技扩大产业链，团结一心应对行业经营环境的各项挑战。会长也吁请各商团会员善用本会平台，尤其是即将启动的“总商会在线”，分享信息与商机、加强彼此之间的联系。张思乐政务部长鼓励商团发挥“同心协力，其利断金” 的精神，引领行业善用政府推出的多项发展计划成长，协助商家提升产业链发展、促进企业会员推动创新与生产力。第三届商团大会上半场邀请海外主讲嘉宾，台湾中小企业协会张大为副理事长及香港珠宝玉石厂商会李景熹荣誉

会长，分享海外商团的成功经验；新加坡餐饮业协会周家萌会长、航空货运代理协会姚荣佳副主席、家具工业理事会潘文发名誉秘书长、维多利亚街批发中心商联会蔡为明会长在论坛时段也分别介绍了各自商团的经验，并针对如何协助商团会员，善用政府援助计划展开热烈讨论。林勋强部长在对话会开始前表示，新加坡今后的经济增长比起前十年将减少一半，即2％至4％。他强调，新加坡要持续发展，提高生产力势在必行。林部长强调，政府需要行业协会的支持，从各个行业领域着手，集思广益，协助达成目标。行业都能够理解我国目前经济非转型不可，不过，由于缺乏资金和人力资源，经济转型对中小企业尤其微型企业带来了压力。在与部长的对话会上，行业代表提出商团会所、秘书处运作、人员培训、租金成本过高、行业人手不足等等都是他们所面对的问题，希望有关部门帮助他们度过难关。本会经济研究部也在会上介绍了商团调查的结果。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

商团与会员事务委员会 TRADE ASSOCIATION & MEMBERSHIP AFFAIRS COMMITTEE

会员之夜

举办政府新条例讲解说明会

为加强本会属下青年企业家联系网、事业女性组、歌唱班、华语讲演会等兴趣小组成员之间的互动和协作，本会在 2月22日举办年度“会员之夜”，让董事、会员及各小组成员联谊交流，迎接新年。

基于大厦消防安全考量，新加坡民防部队全面停止发出大厦内设置冷冻货柜的暂用许可证。为让受影响的商家对有关条例有更加充分的了解，同时为商家提供有效的解决方案，以降低条例对业者的影响,本会与民防部队于11月21日为受影响的商家举行一场说明会。 3家商团会员（新加坡食品厂商联合会、新加坡专业配餐协会、新加坡兀兰东区厂商联合会）共派出21名代表出席。建屋局、裕廊集团、农粮局相关部门的12名官员也出席了说明会，并在会后与商团代表们交流。

蔡其生会长致词时表扬商团与会员事务委员会过去5年来的贡献，会长对于各兴趣小组的发展成果感到欣慰。特别是事业女性组和青企网在两位女将郭素雯董事、颜毓瑩董事的带领下，交出好成绩，为所属群体制造更多相互交流和学习的机会。他吁请现场会员朋友踊跃参与总商会的活动，从中建立对商会的归属感，也可发掘新商机。

商团会员午餐交流会议 4月8日，本会举办第57届董事会的第八场商团会员午餐交流会。

商团秘书长午餐交流会谭宝锠秘书长于10月17及11月27日与商团会员秘书长进行午餐交流的系列活动。交流会主要跟进商团大会提出的课题，并了解商团对于修建商团会所的意见。此外，也听取各商团秘书处针对政府援助计划的反馈。

通过午餐会，总商会总结各行各业代表关心的重点，通过多种渠道向政府反馈，包括国会发言、与有关部门举行对话会等。蔡其生会长例举协助木材、家具业者和裕廊镇管理局协商，解决了土地租约课题，以及政府推出车贷限制措施时，协助车业工会、汽车出入口商争取宽限期，让车商脱售存货，说明午餐交流会发挥了有效的功用。本会秘书处在交流会上向各位商团代表推介“中小企业人才培育计划”，呼吁商团鼓励其会员公司积极参与计划。蔡其生会长鼓励商团会员之间加强合作，并善用总商会中小企业中心的资源，为商团属下的会员公司服务。

探讨新山关卡过路费上涨对商界的影响随着马来西亚政府宣布自8月1日起调高新山关卡出入境过路费，我国陆路交通管理局也表示根据马来西亚的新过路费制度做出相应调整。有鉴于此，本会蔡其生会长与各商团领导于8月15日在总商会进行一场讨论会，收集与了解各行业在过路费上涨之后所面对的问题与挑战。讨论会共有52人出席，除本会董事，也包括来自新加坡金钻珠宝商会、新加坡餐饮业协会、沙捞越出入口商公会、新加坡食品厂商联合会、新加坡果菜出入口商公会、新加坡玻璃公会、新加坡全国商联总会、SAAA@ Singapore、新加坡车业公会、新加坡摩托车商会、新加坡精工及模具协会、新加坡浙商协会、新加坡卫生材料出入口商会、新加坡吊秤车公会、新加坡船舶物资商会、新加坡玩具糖果商公会、新加坡兀兰东区厂商联合会、新加坡鱼商总会、新加坡琼侨咖啡酒餐商公会、旅游快车公会、新加坡鱼业工商联合会以及新加坡学校私人巴士车主公会的代表。

谭宝锠秘书长（左四）邀请商团会员的执行理事出席一场午餐交流会。

参与两次午餐会议的商团来自 1 新加坡电子业商会 2 石油化工业协会 3 勿洛（E）区厂商公会 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

新加坡房地产经纪协会新加坡印刷与媒体同业公会新加坡起重机公会新加坡福州咖啡酒餐商公会新加坡食品厂商联合会新加坡果菜出入口商公会新加坡家具商会新加坡资讯通信工商协会新加坡塑胶工业总会新加坡杂货店联谊会新加坡装修同业商联会新加坡学校私人巴士车主公会新加坡全国商联总会新加坡书业文具商公会新加坡建筑商公会有限公司

金合利印务－企业参访活动 10月24日，本会30名会员包括5名董事参访本地大型印刷与媒体机构――金合利印务私人有限公司 KHL Printing Co Pte Ltd）的罗央厂房，实地了解和学习金合利印务如何采用高科技数码印刷与创新思维的操作模式，把集团从传统印刷推向今天的多元现代化，稳占东南亚印务行列一席。

商团与会员事务委员会 TRADE ASSOCIATION & MEMBERSHIP AFFAIRS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

志趣相投共谋发展青年企业家联系网

张志贤副总理于午餐会上与青企网会员进行近距离的交流。

组委会添加新成员

• • •

2014年添加三位新组员：丞星控股私人有限公司董事黄丞康，加入商业督导项目及推广新兴行业项目创制坊項目总监罗健豪，加入中华文化价值观与经商理念及推广新兴行业星雅控股有限公司副总裁吴修撰，加入公益活动项目

启动与部长午餐交流会在颜毓莹主席的安排与带领下，青企网启动“与部长交流”系列午餐会，让组委及本会年轻董事与会员近距离听取部长对于各政策的分析，也反馈并表达年青一代对于各项经济与民生课题的看法。 2月28日，与张志贤副总理进行的交流会上，讨论课题包括财政预算案、建国一代配套、生产力及创新优惠计划、如何协助中小型企业维持业务及进军海外及新加坡人口政策与生育率下降等。 3月20日，与尚达曼副总理的交流会上，重点讨论有关打造新加坡品牌的重要性和可行援助措施，针对政府援助计划审核规则不够灵活，造成一些企业无法成功申请援助，出席者也建议政府成立一个诉求委员会，按照个别情况斟酌处理。副总理也对一些如生产力及创新优惠计划之类的政府援助计划无法惠及微型企业表示关注。他希望中小企业中心给予配合，推动我国的经济转型，协助面临人力财力挑战的企业度过难关。

9月24日，与卫生部颜金勇部长及社会及家庭发展部刘燕玲政务次长的交流会上，重点讨论了关于人口老化及如何善用乐龄人士的经验与智慧，为国家企业继续作贡献等课题。

商业指导项目青企网今年举办了三次商业指导活动，每次仅限26位左右的青年会员出席。出席者除了听取本会资深董事毫无保留的经验分享外，更得到他们指点迷津，受益匪浅。 2月28日，

昇菘集团董事兼总裁林福星及The Cocoa Trees 集团总裁吕立岩为零售业青年商家指导，

7月11日，珍宝餐饮集团总裁黄建铭和口福董事经理庞琳为餐饮业青年商家指导， 9月30日，达丰控股董事经理兼首席执行官黄山忠与安昌珠宝董事经理何乃全为继承家族企业的青年商家指导。

实地考察为深化商业指导项目的实效，小组也为青年商家安排实地考察活动，让商家实地学习、参观及了解指导员公司的运作。8月16日小组带队到昇菘集团总部学习， 11月15日则到The Cocoa Trees公司参观。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

商团与会员事务委员会 TRADE ASSOCIATION & MEMBERSHIP AFFAIRS COMMITTEE

昇菘集团有限公司董事兼总裁林福星与青年商家分享公司的营运模式。昇菘集团总部职员也示范如何利用示范如何利用灯拣系统有效的取货和进货。

“儒家思想与现代企业管理”分享会 5月23日，小组的“中华商业道德和价值观传承”项目的系列分享会邀请到本会董事，也是口福私人有限公司董事经理庞琳与70名与会者分享他如何在公司各层面的管理上活用《大学》。

新兴行业交流会 7月22日，青企网于Pho Stop餐馆主办业交流会，提供平台让两家新兴行业Produce Workshop Pte Ltd 及Edible Gardens代表为32位出席者介绍公司的经营模式，分享公司概况及创业时所面对的种种挑战。

组委会添加新成员 2014年添加三位新组员： “德”组 •• 新加坡银行环球业务管理部主管梁炜宁 •• Skin Inc创始人及总裁陈丽温 “美”组 •• J-EMS Enterprise Pte Ltd首席执行员潘淑娟

欢庆国际三八妇女节

“晨曦儿童之家郊游活动” 公益活动项目 6月14日，小组和16名热心公益的会员朋友带领新加坡儿童中心属下晨曦儿童之家的20位儿童到面包物语总部参观及学习亲手制作饼干。活动结束后，大家也享用由面包物语赞助的自助午餐。烘培班所有费用由面包物语赞助，项目也获本会基金赞助1000新元。

接待泰国中华总商会青年部 11月1日，小组带领泰国中华总商会青年部代表团 12位参与“大老板学院”课程的理事参访声发私人有限公司及ToTT Store。该课程主要研修家庭企业经营策略。代表团由泰国中华总商会青年部团长顾问兼永远名誉主席、泰国中华总商会英文秘书长欧先梓带领。访问团受到本会陈俊文董事接待，认识公司发展过程及经营理念外，团员也实地参观了公司的仓储设备及零售中心市场。

事业女性组事业女性组以“德、智、群、美”四个核心价值观为出发点，展开一系列活动，协助事业女性作全方位的发展。

傅海燕部长在本会事业女性组的国际三八妇女节庆祝活动与出席者进行对话。

3月8日，事业女性组于泛太平洋酒店举办以“永恒，跨时代，跨国界，女性迈向未来”为主题的国际三八妇女节庆祝活动，首次邀请海外杰出女性作为论坛嘉宾，与出席者分享心得。总理公署部长、环境及水源部兼外交部第二部长傅海燕、各国驻新大使夫人同250名杰出事业女性一同参与活动。蔡其生会长在致辞中呼吁更多事业有成的女性竞选总商会董事席位，在本会平台上发挥所长，服务社会。傅海燕部长也鼓励企业制订政策，以提高公司女董事及女高管的比例。她例举中国远在孙中山时期就开展

商团与会员事务委员会 TRADE ASSOCIATION & MEMBERSHIP AFFAIRS COMMITTEE

了解放妇女运动，而至毛泽东时代，更有“女性撑起半边天”的说法，她遗憾本地各界在这方面还做得不足。傅部长也强调，女性要在事业上取得更好发展，首先需要家庭的另一半分担家庭责任；她呼吁企业对有家庭孩子的女性职员予以支持，以更灵活的管理方式聘用这批为数不少的人力资源，为她们提供应得的培训和发展机会，政府也会相应继续推出支持女性就业的政策。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

“群”组举办的活动观赏“新兵正传”歌舞剧 4月26日，事业女性组组委们结伴到名胜世界剧场观赏《新兵正传》歌舞剧。演出前，大家齐聚用餐，增加组委间的情谊。 •

参与慈善表演：Project C.A.R.E 2014 4月27日，本组女子乐队受邀为宗乡会馆联合总会及华社自助理事会联办的公益活动“Project C.A.R.E 2014”表演，为500名来自各个福利团体的长者呈献节目，与他们一起共度家庭日。社会及家庭发展部长兼国防部第二部长陈振声是该项公益活动的主宾。 •

五名演讲嘉宾包括中国枫岚事业有限公司董事长李巍、中国百度首席财务官李昕晢、Skin Inc创始人及总裁陈丽温、邦典置业董事郭美雯和创意公司GOODSTUPH创办人刘俐伶。总结嘉宾们的分享，成功绝对不是个人的力量，家人和团队的支持极为重要。

星光闪烁圣诞晚会 12月7日，100名组员及受邀董事在国大新达城俱乐部进行年度聚会。此活动以“星光闪烁圣诞晚会”为主题。除了丰盛美食，小组的舞蹈团队也在晚会上呈现精彩及动感的舞蹈，会场更特别设置摄影专区供出席者拍照留念。

参与新加坡乳房基金会慈善高尔夫球赛李佩銮组委于7月31日带领一支由女性会员组成的球队，参加新加坡乳房基金会举办的慈善高尔夫球赛，并为活动筹集了$7,250善款。其中一名队员表现优异，获颁女子组的“最佳球员”奖杯。活动主宾是吴作栋夫人。 •

开办高级排舞班 9月23日至11月25日，每逢星期二晚，小组在本会嘉庚堂开办排舞班。在10堂课的学习中，会员们除了学习舞蹈技巧、松懈身心、强身健体外，也结交新朋友，搭建人脉。课程导师是本地资深舞蹈老师李丽娟。 •

主办“优化个人潜能的秘诀”讲座 10月17日，小组邀请STRENGTHS ASIA的盖洛（Gallup 认证讲师李明莹女士分享《优化个人潜能的秘诀》。约25人出席活动。 •

事业女性组的舞蹈团队于“星光闪烁”圣诞联欢晚会呈现精彩的表演。

“德”组举办的活动 “植苗”计划事业女性组从2012年开始与新加坡复员技训企业管理局（SCORE）合作推行“植苗”计划，以公益为目标，发动总商会商家会员及管理学院资源，协助前华族女囚犯重返社会。 •

第一及第二轮的“植苗”计划共有24名女性囚犯获选参与并接受培训。2012/13年间参与计划的前女囚犯，至今尚有6位还留在职场上，表现理想。第三轮“植苗”计划于今年4月份展开，共有15名女性囚犯获选参与，并于8月2日至15日之间开始接受由本会管理学院提供的培训课程。计划也从今年起扩大到协助各族女囚犯融入社会。

“智”组举办的活动拜访悦榕集团 9月2日，19名会员到悦榕集团参观，听取集团高级副总裁张齐娥女士亲自分享悦榕集团的故事及经营理念。 •

新加坡乳癌基金会慈善晚宴新加坡乳癌基金会于11月27日在新加坡文华大酒店举行慈善义卖晚宴。主宾是卫生部兼人力部高级政务部长许连碹博士。事业女性组为支持公益，联合购买了两桌席位各$5000）。 •

“美”组举办的活动 “与娘惹共进晚餐”交流会 7月18日，小组在本会展览室主办交流会，邀请前总统黄金辉的女儿、《Cooking for the President》的作者黄荣华女士，为60名出席者分享娘惹文化与美食。分享会重点介绍娘惹美食文化以及黄金辉夫人许淑香女士的娘惹食谱精华和心得。 •

华语歌唱班 “时代金曲”及“中国民歌”班，在2014年内，继续不断地分别在星期二和星期六上课。课程分成4个系列，每系列10节课，每班人数约35人。 •

《歌艺会友欢乐唱》演唱会 12月27日，民歌班35名学员在本会嘉庚堂主办年度观摩会，为350名观众汇报一年的学习心得。 •

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

科技委员会 TECHNOLOGY COMMITTEE

科技委员会

为中小企业提升生产力和绩效加油、充电！本会中小企业资信资源中心举办系列活动、课程，协助中小企业善用资讯科技提高生产力，降低经营成本，同时凭借社交媒体的强大覆盖面，更有效地推广产品与服务。

60参会者分享与创新生态系统相关的信息，以及介绍一些不仅可以改善公司营运效率，同时也可为公司产品和服务添增附加值的现有科技。

“善用商业智能解决方案以获取竞争优势” 英语座谈会 4月23日，本会与日本电器（NEC）联合举办上述座谈会，介绍企业该如何有效地实行实时商业智能（realtime business intelligence）技术，以协调不同部门获取最新的行业趋势以及融入消费者行为洞察，从而建立独特的营销策略。共有30位会员商家参加了上述活动。

“保障信息安全以防范黑客入侵”英语座谈会

在本会主办的座谈会上，来自多家科技公司的专家和与会者分享如何通过行之有效的策略为企业建立本身的网站。

5月7日，共有53位会员商家参加了上述座谈会，了解在今日科技世界里，保障信息安全以防范黑客入侵的重要性，以及学习如何采取可行方法进行安全检测以防范未然。

“B2B最佳的目标达成管道－LinkedIn营销（初级）” 工作坊

“快速反应以应对供需变化带来的挑战” 英语座谈会

2月7日、14日、21日及28日，共10名会员商家参加了上述工作坊，并掌握了如何管理并将LinkedIn个人页面精细化，吸引消费者询查，从而引导消费者来达成企业目标，以增加B2B营销与销售。学员也学习到如何在没有广告和软件应用程序的情况下，增加网络社群互动并引发社群的积极参与。

5月22日，本会与日立（Hitachi）联合举办上述座谈会，向中小企业介绍提升运作和加强竞争力的商业解决方案和技术，以协助中小企业善加利用这些普及化且负担的起的解决方案和技术来应对供需变化所带来的挑战。共有25位会员商家报名参加上述活动。

此工作坊由本会与资讯通信发展管理局联办。

企业社交媒体基础华语工作坊 3月4日，8名会员商家参加了上述以华语为媒介语进行的工作坊。参与者学习到成功企业如何将社交媒体策略与其企业目标相结合，以及如何利用社交媒体来提高公司的品牌知名度。

“2014 科技创新”英语座谈会 4月11日，本会联同工艺教育中区学院科技发展中心、南大媒体创新研究院弗劳恩霍夫中心与 Tigernix Pte Ltd举办上述座谈会，并邀请了创新领域的专家前来和

“运用数据驱动的客户关系管理为企业增加盈利” 英语座谈会本会联同IBM于6月20日举办上述座谈会。专家在会上和30名与会者分享了 CRM能为个人和企业整体带来的价值、如何部署一套让每个用家都适用的CRM 系统，以及通过CRM改进业绩的相关信息。

“以客为先@Salesforce.com”英语座谈会 6月27日，45名会员了解企业可如何借助即时资讯共用功能即时掌握最新发展，随时随地与客户建立良好关系并保持联系，在提升销售生产力的同时为客户提供更优质的服务。此座谈会由本会与Salesforce.com联办。

科技委员会 TECHNOLOGY COMMITTEE

“企业如何善用云端人力资源和财务系统” 英语座谈会 7月15日举办的上述座谈会向与会者介绍如何通过综合 HR及会计云服务来为公司节省时间和减低运作成本，从而提高生产力。此座谈会由本会、Intuit Inc及Justlogin联办，共吸引了100多名会员商家参加。

“透过IBM业务分析解决方案来预测和掌握最佳商机” 工作坊本会联同国际商业机器（IBM）于9月17日举办上述工作坊。此工作坊让30名参加者认识具有前瞻性的商业智能如何带给企业一个强大功能的仪表板，以及挖掘隐藏在企业和外部广泛数据中的信息，尤其在财务管理和用户的需求方面发挥其潜能。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

“有效利用阿里巴巴电子商务平台”座谈会本会联同新加坡企业中心于10月9日举办上述座谈会，让本地企业了解如何善用电子商务平台来拓展业务。与会者详细了解阿里巴巴生态系统（Alibaba.com’s Eco-System），与如何善用Alibaba.com平台来赢取商业机会。共有70名商家会员参加了上述活动。

“利用验证有效的先进科技来提高销售利润”座谈会 11月4日，本会举办了上述座谈会，向55会员商家分享如何善加利用验证有效的先进科技，深入了解顾客需求，即时地掌握客户反馈，顺利完成交易，更好地提升管理库存水平，推高营业额。

利用有效的工具赋予中小企业更多提升的力量与新加坡制造技术研究院合作开发电子薪水单软件

学员们在本会管理学院的电脑实验室，利用完善的设备，善聚精会神地亲身体验商业智能带来的各种好处。

“管理视角：善用SalesForce客户关系管理系统来提升销售业绩”工作坊 9月26日，20参与上述工作坊的会员商家了解到云端服务如何改变商家做出管理决策的方式。会员商家不但通过亲身操作认识到销售人员如何保持畅行无阻的即时通讯并能及时在变化迅速的市场状况做出快速的决定；也了解主管如何更有效地管理销售人员和流程，和在更短的时间内实现更多业务，并达成更多交易。此工作坊由本会与Salesforce.com联办。

“今日信息化环境下中小企业的网站建设”座谈会 9月29日，本会举办了上述座谈会，向与会者分享如何更好地建立企业本身的网站。座谈会上演讲的课题包括：“通过行之有效的策略来提高网站流量”、 “ 社交媒体不再是一种取舍工具而是不容错失的机会”、 “善用电子商务为您的企业带来全天候、不间断的运作效益”。座谈会过后，在场的专家也为多位预约的商家提供一对一咨询服务。共有66名会员商家参加了上述活动。

劳资政三方推出薪水单指导原则，政府将于两年内，即2016年，强制雇主为员工提供详细的薪水单。为协助微小企业遵守此条例，本会与新加坡制造技术研究院（ SIMTech）联合设计了简单实用的电子薪水单软件（e-Payslip Toolkit），让企业通过此软件来管理好员工的个人信息及每月薪水资料、计算每月为员工缴纳的公积金、自动处理每月的薪水单、在线上递交 CPF电子申请表格 FTP文件，并通过电邮附件发送电子薪水单给员工。本会也先后主办了共12场工作坊，包括3场特为商团会员新加坡家具商会（ SFA）、新加坡中药公会及新加坡全国商联会（FMAS）主办的华语工作坊，协助会员商家了解薪水单相关劳资政指导原则和如何应用这简单实用的电子薪水单软件在遵守新条例的同时也能提高效率。电子薪水单软件自2月22日推行至今，共有430家中小企业从中受惠。

受邀担任中小企业资讯通信采用委员会委员新加坡资讯通信发展管理局（IDA）邀请本会提名代表加入第四届“中小企业资讯通信采用委员会”。成立该委员会的目的是提出建议、策略和措施，鼓励中小企业采用资讯通信科技，推动公共服务部门与私人机构加强合作。科技委员会柯文伟副主席和傅国华董事将代表本会出任本届委员会委员。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

国际事务委员会 INTERNATIONAL AFFAIRS COMMITTEE

国际事务委员会

探寻商机、加强合作领域

代表团成员与印尼投资委员会（BKPM）进行餐叙，并与该会主席（右三）马亨德拉西雷加尔（Mahendra Siregar）会面。

新加坡中华总商会商业代表团出访印尼

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3月9日至14日，本会蔡其生会长率领商业代表团出访印度尼西亚，对西卡朗、雅加达和泗水三个城市进行实地考察。印尼驻新加坡大使馆是此行的联办机构，利特宛·哈山副大使（Bapak Ridwan Hassan）也是代表团团长之一。

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本会于2013年进行的一项中小企业调查显示，印尼被本地中小企业视为理想海外投资和拓展业务的第二选择国家。于此，本会特组团出访印尼，目的为： •• 探寻印尼的潜在商业和投资机会； •• 实地考察新出炉的工业用地，让代表团成员进一步了解印尼的庞大市场；

与印尼同业、外资决策者，及有关经贸部门的主要官员建立联系与合作关系；以及撷取在印尼经商的第一手最新信息。

由37人组成的代表团于雅加达受到了印尼中华总商会的热情迎接，该会总主席纪辉琦以及多名资深领导出席接待。在会谈时，纪辉琦主席表示很愿意为有意在印尼寻找商业伙伴的本会会员商家牵线搭桥，安排商业对接并提供有用的商业联系资料，协助新加坡商家在印尼建立和拓展事业。本会蔡其生会长藉此机会，祝贺印尼中华总商会获得“2015年第十三届世界华商大会”主办权，并表示总商会愿意在力所能及的范围内为大会全力提供协助。

国际事务委员会 INTERNATIONAL AFFAIRS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

总商会代表团考察广州市商机时，受到广州市市长陈建华（前排右五）等人的热情接待。

代表团也与印尼工商会（KADIN）主席Suryo Bambang Sulisto会面，之后和印尼工商会会员举行交流会。交流会上，团员有机会和印尼工商界人士建立联系，取得了良好的效果。

此次代表团也参观了“大坦沙”、 “中新广州知识城”等新加坡企业参与开发的大型项目，了解了这些新加坡项目为从事物流、科研开发、现代服务业等行业的中小企业所带来的无限可能。

在印尼考察期间，代表团访问了位于西卡朗的查贝卡工业园区（Jababeka Industrial Estate）并参观了园区内设施以及Komatsu Indonesia和Nippon Indosari两家工厂；泗水的Maspion工业园和东爪哇的私人经营港口、Rungkut 工业区公司（SIER）和巴苏鲁Rembang工业区公司（PIER），并分别与印尼投资委员会（BKPM）及东爪哇省政府领导会晤，听取印尼和东爪哇当前的经济发展和未来计划的最新情况汇报。

新加坡中华总商会商业代表团出访台湾

新加坡中华总商会代表团出访广东省由本会组织的36人商贸代表团，在蔡其生会长的率领下，于2014年3月23日至27日赴中国广东省广州市、珠海市进行实地考察。此行的主要目的为：（一）与广州市及珠海市的相关政府机构加强联系与合作，重点考察中新广州知识城项目、南沙港口项目，以及了解珠海横琴新区的发展和前景；（二）带领本地工商业者到以上地区探寻商机和潜在的合作领域。在为期4天的考察行程中，通过实地参观和考察，团员们亲身感受到自中国广州及珠海的发展与变化。代表团受到了广州市陈建华市长及珠海市何宁卡市长等当地政府领导的接见，团员们加强了对广州及珠海发展的认识，并从中看到了不少潜在的商机。尤其是已申报成为自由贸易区的南沙及横琴这两个开发区，更是让团员们觉得商机无限。

5月4日至9日，蔡其生会长率领了一个50名成员的商业代表团到台北与金门进行实地考察。新加坡与台湾在2013年11月7日签署《新台经济伙伴协议》（ASTEP），并在2014年4月19日起正式生效，而总商会代表团是协议生效后，第一个前往该地区考察的本地商业代表团。这次的出访除了协助新加坡企业掌握协议带来的机遇、了解拥有2300万人口的台湾如何能成为本地企业的重要市场，也希望能借此机会建立新台企业的合作伙伴关系。考察台北期间，总商会代表团与经济部和对外贸易发展协会会面，并向中国生产力中心和工业技术研究院的专才学习提高企业生产力、创新能力和科技水平的新思维。此外，代表团也拜访当地工业与科技园，包括内湖科技园区、松山文化创意园以及桃园幼狮工业区，了解其运作模式。结束了台北的考察活动，在蔡其生会长的带领下，27名团员乘搭内陆航班续程到金门县访问，了解当地的最新经济发展情况和经贸发展计划。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

国际事务委员会 INTERNATIONAL AFFAIRS COMMITTEE

蔡其生会长率领的台北金门商业代表团是ASTEP生效后第一个前往该地区考察的本地商业代表团。

投资经验与知识分享企业家中国早餐交流会（时装、家具零售业） 2014年2月28日，新加坡中华总商会、新加坡家具工业理事会（SFIC），以及新加坡纺织服饰商会（TaF.f）联合举办上述交流会。共49人出席此交流会。交流会由国际事务委员会翁瑥钊副主席主持，由 Grand Columbia集团CEO拿督郭健裕以及M)phosis私人有限公司戴志谦董事长与会者分享在华投资经验。此外，阿里巴巴集团属下支付宝（Alipay）的孙雯小姐也受邀出席，与参会者分享中国网络消费现状。出席者围绕投资中国所遇到的挑战、文化差异等问题踊跃发言。

“马来西亚霹雳州–带给投资者绝佳的黄金机会” 座谈会 3月20日，本会邀请霹雳投资管理中心行政总裁 Dato Ir. Muhammad Hafni Bin Ibrahim前来和30名会员商家分享霹雳州最新的商业投资机会、对外国投资者的奖励和税收减免政策、霹雳州重点工业项目和未来的发展和基础设施、以及在霹雳经商的相关问题，让出席者进一步了解霹雳州的商业环境和投资良。

中国（云南）－新加坡投资贸易座谈会 4月9日，本会举办了上述座谈会，共吸引了50名本地商家出席。出席活动的主要中方领导人包括：云南省招商合作局范涛副局长、云南省招商合作局程郢处长等。云南省招商合作局范涛副局长在活动上致辞，招商合作局政府官员分别对云南省的红河州、大理州、玉溪市、大理市作了概况。黄山忠副会长对云南招商合作局到访表示欢迎，并表示本会与云南省有着长期紧密的联系，近年来也多次协助云南在新加坡开展商务活动，本地商家可善用商会所搭建桥梁，将自身的品牌推向中国市场。

2014总裁早餐分享会之台湾新商机 4月15日，本会邀请了KPMG台湾事务所海外企业来台挂牌专业小组执业会计师林恒昇和JP Nelson Holdings 主席林永车分别探讨 ASTEP之商机与展望与分享新加坡企业在台湾经商的经验，让会员商家进一步了解“新加坡台湾经济伙伴协议带给本地企业的商机和影响。这场由刘泰山副会长主持的分享会共吸引了25名会员商家出席。

中资企业家早餐交流会（中资企业在新加坡） 49人出席了新加坡中华总商会联同中资企业（新加坡协会于5月27日举办的上述交流会。时任中资企业（新加坡）协会孟繁秋副会长在讲话时感谢总商会邀请众多中资企业参加这次早餐会，并强调交流会有助于促进双方的互信与沟通。其他参会代表均踊跃发言，讨论了诸多有关在新加坡经营业务时所面对的挑战、文化差异等问题。

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2014新中商务论坛

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

第二时段，则分别邀请了三位不同背景的企业家：总商会傅国华董事、道益国际有限公司苏益华董事经理、 NanoRad P te L td 陈伟然总裁分享在到中国各省市园区）内经商的经验，探讨新加坡企业到中国发展，所面临的投资决策、进入市场、运作与管理的真实情况。论坛主席由总商会高泉庆副主席担任。

新加坡中华总商会依斯干达交流站

新加坡在中国的六大旗舰项目负责机构的高管：（左起）张永福、蔡启川、张锡文、高源祥、陈培进、胡伟雄、陆斌，与大会分享在中国发展的机会与心得。

6月5日，本会主办了上述论坛，题为“借力旗舰项目 –扬帆中国市场 ”，共吸引了 3 5 0 名来自新加坡的嘉宾出席。除了让商家一起分享经验，总商会主办论坛的目的也希望能借此平台，让中国企业和本地企业进行更多的互动，把本地中小型企业推向环球化。蔡其生会长在致词时就表示20年前新中两国启动第一个里程碑式的项目——苏州工业园以来，双方在合作过程中累积了丰富的经验。此后，天津生态城、广州知识城、中新吉林食品区、新川创新科技园、中新南京生态科技岛也相继启动。两国的合作项目从东到西，从北到南遍布中国各地，行业分布各具特色，项目之间优势互补，不仅减少了彼此间的竞争，也为新加坡企业到中国发展，提供了多样化的园区选择。蔡会长认为，这六个项目就像六艘巨型轮船，行驶在中国市场的汪洋大海中。通过善用这些巨轮的优势和条件，可以减少新加坡中小企业到中国发展遇到的水土不服问题。中国幅员辽阔，人口众多，一直是外资青睐的重点市场。但近年来，中国市场的竞争日益激烈，经商成本逐渐上升，因此，蔡会长认为到海外发展，不能只靠自己的力量，要学会借力。他呼吁正准备扩张海外的中小企业以团队的方式到中国发展，大家互相扶持，增强实力以此克服中小企业在资金、人才方面的局限性。同时，中小企业在开拓海外市场时应该善用大型企业和政联公司在中国已经建立起来的平台，整合资源，而总商会和国际企业发展局联合在上海设立了新加坡企业中心，可以随时为会员商家提供这方面的协助。论坛共分为两个时段。第一时段总商会特邀新加坡在中国的六大旗舰项目负责机构的高管：中新苏州工业园区开发集团股份有限公司张永福总经理、中新天津生态城投资开发有限公司蔡启川副总裁、中新吉林食品区管委会张锡文副主任、中新广州知识城陈培进总裁、新川创新科技园胡伟雄总经理、中新南京生态科技岛陆斌市场总监，现身说法，介绍各自的优势，帮助本地中小企业抓住机遇，借助各个园区现有的商业平台，将自身的产品及服务推向广大的中国市场。论坛主席由新加坡国际企业发展局环境与基础设施方案司高源祥司长担任。

本会于7月成立了新加坡中华总商会依斯干达交流站 Iskandar Network@SCCCI），汇聚董事、会员以及各界同业先进，有效整合及发挥会员和董事人脉及资源，分享与学习彼此在特区的投资和经商经验。交流站提供在特区开展业务的各种相关信息，同时通过这个重要的平台以及在“总商会在线”互动交流平台建立的依斯干达交流圈，协助会员商家促进业务合作关系，进一步深化新马中小企业的交流合作，衔接环球无限商机，搭建广泛人脉网络，促进双赢发展。

江苏启东（新加坡）投资环境说明会 7月23日，本会举办了“2014江苏启东（新加坡）投资环境说明会”,共吸引了32名本地商家出席。出席活动的，中方嘉宾包括：启东市委副书记市人民政府黄卫锋市长、中国驻新加坡大使馆经济商务部郑超公使衔参赞、启东海工船舶园党工委徐永辉书记、启东滨江医药化工园党工委黄松涛书记等。启东市委副书记市人民政府黄卫锋市长在活动上致辞，启东市人民政府官员分别对启东市海工船舶园、滨江医药化工园作了概况。张松声前任会长在会上发言：对启东市人民政府代表团到访表示欢迎，并表示本会与江苏省有着长期紧密的联系，近年来也多次协助启东在新加坡开展商务活动，本地商家可善用商会所搭建桥梁，将自身的品牌推向中国市场。

中国（广东）—新加坡现代服务业合作交流会 8月5日，本会联同广东省商务厅代表团举办了上述交流会，在向新加坡从事服务行业的企业推介广东省的现代服务业发展现状，尤其是中新广州知识城的最新发展。共100名会员商家出席了上述座谈会。

中国福建—新加坡投资推介会 8月6日，本会联同福建省省商务厅代表团举办了上述推介会，向50位本地商家介绍了各自城市的最新发展状况以及投资商机。

2014新加坡中国（宁波／青岛）进出口商品交易会 8月19日至21日，本会同中国宁波市人民政府以及中国青岛市人民政府共同举办上述交易会。展会共吸引了超过 2,000人次的专业采购商参观,累计成交额（包括意向成交）高达340万美金。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

企业家中国早餐交流会（餐饮、食品业） 9月5日，本会连同新加坡食品厂商联合会（SFMA）以及新加坡餐饮业协会（RAS）举办上述交流会，共吸引46人出席。出席者在活动上各自分享在华经贸与投资经验，并围绕投资中国所遇到的挑战、文化差异等问题踊跃发言，互相切磋讨论。

国际事务委员会 INTERNATIONAL AFFAIRS COMMITTEE

本会和马来西亚中华总商会对新山关卡收费的调整深表关注，希望通过此次联席会议听取会员商家的意见和收集反馈，以便各别提呈给两国政府。联席会议后，两会共同向当地媒体发表联合文告，吁请新马政府应在推行新措施前，征求工商界的意见，多体谅商家和人民的处境，寻求更合适可行的方案，放眼两国长期合作所带来的利益，取得双赢成果。

马来西亚伊斯干达特区座谈会： “工商界应关注的消费税及最新关键信息” 11月19日举办上述座谈会，本会邀请了伊斯干达特区发展局（IRDA）、普华古柏会计师事务，以及新电信的主要负责人及税务专家，分享有关马来西亚消费税的应对之策以及在伊区经商的最新关键信息，协助协助会员商家未雨绸缪，及早作出安排和规划以克服挑战，把握商机。共有260名商家会员参加此项活动。

“2015年亚细安经济共同体：您准备就绪了吗？” 座谈会 12月3日，本会邀请了多名专业人士讲解与AEC相关的须知课题，包括：亚细安贸易商机与挑战、为所涉及的潜在法律问题作好准备以及贸易文件的改变，协助会员商家，尤其是中小企业进一步了解AEC对它们的业务带来的影响，并为AEC的即将来临作好准备，以应对挑战和掌握新的商业机会。共100名会员商家出席了上述座谈会。

商业合作匈牙利ICT企业展览暨商业洽谈由匈牙利国家贸易行及匈牙利外贸协（Hungarian Foreign Trade Association）联合举办的上述活动于5月28日，在本会嘉庚堂举行。本会是这项活动的支持机构。举办此项商家对商家活动的主要目的是向东南亚地区最重要经济中心之一的我国，介绍成功的匈牙利ICT公司和领先的创新技术。作为支持机构，本会通过总商会网站协助向会员商家推广此项活动，鼓励有兴趣的商家踊跃参与。共有45名本地企业参加了商业洽谈。

本会与匈牙利外贸协会签订合作谅解备忘录

对话交流会与企发局举行中小企业交流会 3月7日，本会与新加坡国际企业发展局（以下简称“企发局”）举行交流会。除了向本会了解中小企业在扩展海外市场时面对的问题与困难和了解有关现有资助计划的反馈，企发局也与本会探讨如何通过合作，鼓励更多中小企业利用该局的协助计划。在交流时，本会代表向企发局提出了多项建议，如：市场进入协助计划除了资助顾问也能用来支付当地聘请市场开发员工的薪金；通过中小企业中心向本地企业介绍该局的服务与资助计划；企发局可以与海外产业发展商协商，为有意往海外发展的本地零售业者，物色合适的商场并争取优惠的租金；企发局能加强与商团的沟通，以及更深一层了解各行业的针对性问题，以便能更精准地协助本地企业。

与马来西亚中华总商会召开联席会议 8月14日，本会代表一行16人在蔡其生会长的率领下，前往马来西亚峇株巴辖中华总商会出席一项联席会议，讨论新马两国政府调整过路费课题事宜。

本会与匈牙利外贸协会签订了合作谅解备忘录，建立密切的合作伙伴关系，以扩大和深化双边的经贸联系。

在5月28日举行的匈牙利ICT企业展览暨商业洽谈的开幕仪式上，本会与匈牙利外贸协会签订了合作谅解备忘录。代表双方签约的是本会国际事务委员会陈金城主席以及匈牙利外贸协会Horváth Miklós主席。双方同意寻求建立密切的合作伙伴关系，以扩大和深化双边的经贸联系。通过识别贸易合作的领域，以及为双方提供实用的信息资料，为两地的工商企业界带来蓬勃的商业机会。

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新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

后排：四川省人民政府省长魏宏（中）、中国驻新加坡大使馆经济商务处郑超公参（右二）、新加坡中华总商会蔡其生会长（左二）、四川省人民政府副秘书长薛康左一）、新加坡中华总商会副会长钟声坚（右一）见证新加坡中华总商会副会长黄山忠（前排左）与四川省人民政府外事侨务办公室主任慕新海签署友好合作协议书。

锡兰商会代表团 •• •• ••

合作谅解备忘录的主要内容包括：为新加坡和匈牙利的企业提供商贸机会和经济发展的信息，以鼓励两地企业加强业务合作关系；积极推动两地企业界建立新的联系；鼓励双方企业和商界人士互访、参加会议和互动交流；定期向对方通知各自国家推行和实施的最新商贸政策、仲裁规则、货品进出口相关条例，以及投资市场机会信息等。

四川省代表团与新加坡华商商务早餐会 7月22日，本会举办了上述早餐会，并邀请了50名新加坡商界精英同到访的15位四川省政要进行了短暂但愉快的交流。中新（成都）创新科技园的代表为大家介绍了项目进展情况。黄山忠副会长也代表本会同四川省人民政府外事侨务办公室签订了友好合作协议以加强双方今后的合作。

外宾到访

6 月 1 2 日，斯里兰卡新加坡商业理事会会长 Shamil Mendis率领一行14人到访本会。锡兰商会表向本会介绍斯里兰卡的最新经贸发展和商机，并邀请本会组团到斯里兰卡进行实地考察，进一步加强与本会的联系。

安徽省舒城县人民政府代表团 7月3日至7日，中国安徽省舒城县人民政府张秀萍县长一行6人拜访新加坡并到访本会。 7月4日上午，本会安排了代表团同新加坡食品厂商联合会进行了交流。下午，本会为代表团在新加坡君樂皇府酒店举办了“中国安徽省舒城县新加坡食品产业园推介会”，向新加坡商家重点推介了该县目前正在大力开发的食品产业园项目。共有50为本地商家代表出席活动，本会工商业委员会白毅柏副主席以及谭宝锠秘书长出席了活动。 7月5日，本会为代表团安排了同裕廊集团的会议，双方就打造食品产业园的课题进行了深入探讨，会后，代表团一行人还实地考察了裕廊集团在兀兰的工业园区。

印度工业联合会印度商业论坛（CII-IBF）代表团

台湾富邦证券代表团

5月21日，印度工业联合会印度商业论坛（CII-IBF）前任主席Girija Pande一行四人到访本会，向本会汇报新总理 Narendra Modi上任后的印度最新发展情况，藉此机会探讨如何加强本会会员和CII-IBF的联系及扩大商业合作机会的可行性。印度工业联合会也邀请本会组织代表团到印度考察访问，探寻合作新领域。本会表示将继续和印度工业联合会保持紧密联系，进一步扩大双边合作关系。

7月7日，台湾富邦综合证券股份有限公司许仁寿董事长一行3人到访本会。许仁寿董事长向本会代表详细地介绍了台湾证券市场的特色并分享台湾资本市场的成长与优势，并鼓励符合政府政策规定的本地华商到台湾挂牌上市。双方代表也交流了有关海外企业到台湾上市、上柜的各种相关课题。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

工商业委员会 COMMERCE & INDUSTRY COMMITTEE

工商业委员会

借鉴海外经验、启迪成功之势新加坡配餐服务业考察团访问中国广州

高阶主管生产力提升日本集训营 4月20日至24日，本会组织了生产力提升日本集训营，让34名本地企业高阶主管向日本的领先和独特企业取经，协助本地企业持续强化竞争优势，提高生产力。五天集训营的行程包括到日本生产力中心进行课程培训和到人力资源管理、餐饮、老年护理等标杆企业参访，并与当地企业界主管交流。

海外专才献策、企业突破极限 “提升餐饮业整体效益的生产力”工作坊本地多家配餐供应商和配餐服务业者赴中国广州进行实地考察，加强本地中小企业对服务、营运、策略及品牌的创新概念。

3月2日至8日，为进一步提高本地食品配餐服务行业整体生产力，来自新加坡专业配餐协会的 23名会员赴中国广州进行实地考察。这项由本会执行的海外研习考察活动目的为巩固中小企业的服务、营运、政策及品牌概念，开拓新的创新思维和策略，藉此加强食品配餐服务行业的竞争优势。考察期间，考察团参访了多家著名的配餐服务公司学习相关企业的生产管理工序，了解到制定标准化对企业良好发展的重要性。在实地考察中央厨房的过程中，团员亲睹了采用先进自动化配备来节省人力资源的好处。另外，考察团也参观了广州市的酒店用品城售卖的餐饮设备、餐饮用品和装饰；农批市场，听取负责人介绍有关食材干粮、调味料以及冷冻品的供应和销售情况；以及参加 “ 2 0 1 4 中国（广州）酒店餐饮业供应商博览会”。

3月12日与13日，本会邀请台湾中国生产力中心服务业事业部陈弘元协理前来主持上述工作坊。培训的三大主题包括：有效的营运与工作流程、服务创新与差异化，以及企业成长策略。共有 5 0 家企业参加了此工作坊。擅长事业经营诊断与辅导的陈弘元协理分别于 3月10日及14日到三家参加企业诊断的餐饮业公司进行现场问诊把脉。

“掌握分析与解决问题的技巧”工作坊 5月19日至20日，本会邀请台湾中国生产力中心企划训练部林佑颖协理主持上述工作坊。林协理在工作坊上向57名会员商家讲述了问题分析与解决、问题分析解决相关方法与工具，以及关键绩效指标管理三大课题。擅长实务辅导的林佑颖协理在5月21日应邀为本地一家企业进行进行现场问诊把脉。

工商业委员会 COMMERCE & INDUSTRY COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

配合首届“全国生产力月” 举行的活动首届“全国生产力月”于10月7日由我国李显龙总理主持开幕。为配合“全国生产力月”，本会特别主办以下四项主题各异的活动，协助企业跳出框框，认真思考如何从整体角度着手来落实提高总体生产力。

“提升五金及精密机械工程业生产力”工作坊

中国生产力中心企划训练部林佑颖协理，详细地向57名会员商家讲述了问题分析与解决、问题分析解决相关方法与工具等三大课题。

“提升总体生产力”英语座谈会

10月14及15日，本会联同新加坡精工及模具协会、新加坡五金机械公会举办上述工作坊。工作坊主持人是台湾中国生产力中心李仁文高级顾问。共有40名来自五金及精密机械工程业业者参加了上述工作坊，并学习到如何藉由精实管理以达快速反应及减少流程浪费之效果，节省成本，提高生产效率与改善质量，增进经营效能，落实开源节流。

高层管理人员生产力提升台湾集训营

5月23日，本会邀请擅长为客户提供解决方案设的 David Wilkins向23名与会者阐述如何发现企业提升生产力和持续发展的驱动力，以及教导与会者使用搜索区域工具来寻找未来最赚钱的产品和服务。

“提升食品加工与制造业生产力”华语工作坊及企业诊断服务 6月30日与7月1日，本会联同新加坡食品厂商联合会举办上述工作坊，协助60名本地食品加工与制造业者提升整体生产力。工作坊由台湾中国生产力中心资深高级顾问师王捷宽主持： •• 以精实生产为核心，消除制造业之搬运、等候、库存、质量不良等浪费； •• 学习精益生产、5S及产品管理常用技巧与工具（SKU ，整体提升营运绩效； •• 以业务流程再造重新检讨建立公司制度，达快速反应及减少流程浪费；以及 •• 透过工作流程设计与活化，运用成本和收益分析增进经营效能，落实开源节流。王捷宽高级顾问师也于7月2日及3日到参加企业诊断的两家公司进行问诊。

“为企业打造制胜的成长方略”讲座 9月23日，本会主办上述讲座，协助本地中小企业提高生产力并加强竞争能力。主讲嘉宾David Wilkins在会上向 46名参会者传授为企业打造一套制胜的成长方略，利用自由度非常高的“沙盒”游戏概念来界定企业的市场定位和财务绩效关系，以及教导与会者认识“驱动力”概念。

“拓展领导思维开创崭新格局”高层管理人员生产力提升台湾集训营的学员们群体合照。

10月19日至24日，本会组织了“拓展领导思维开创崭新格局”台湾集训营。为期六天集训营包括了5个工作坊和4个标杆企业参访，让企业接触不同的经营理念和策略，和了解如何改善现有的营运操作和管理流程等。代表团参访的企业包括：大爱感恩科技、中国砂轮、大珑企业，以及金宝生物科技。共有35名来自不同领域的高级管理层人员参加了上述集训营。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

工商业委员会 COMMERCE & INDUSTRY COMMITTEE

考察期间，代表团参访了集汽车交付、体验馆、博物馆与活动现场于一身的宝马世界，并了解到宝马如何达到顾客体验至上的要求。

最佳实践及生产力提升：德国集训团 10月25日至31日，本会组织了首个生产力提升德国慕尼黑斯图加特法兰克福）集训团，旨为本地企业提供一个到德国的学习机会，协助本地企业提高生产力并持续强化竞争优势。通过专题课程培训、标杆企业参访等生产力集训活动，团员们除了向德国企业学习到德国企业实现可持续性产品的发展策略、洞悉德国工业源源不断的创新动力，也充分了解了德国制造业精益求精、提高生产力的执行系统和德国的跨国公司和中小企业如何进行合作，携手进入新市场，创造协同效应。共有23名来自不同领域的高级管理层人员参加了上述提升生产力出国学习考察活动。

高层管理人员生产力提升：日本集训营 11月9日至13日，本会和总商会管理学院联合组织生产力提升日本集训营，向日本最优和独特的标杆企业学习成功经验，认识创新产品、服务和营销理念和了解如何推行新系统以提高生产效率。五天集训营，包括课程培训、标杆企业参访、与企业界主管交流，让29名不同领域的高层与日本商界分享他们的经营理念、产品和服务创新，以及生意技巧和联系网络等丰富经。

瑞银财富管理亚太首席投资总监浦永灏向大会分享了欧洲、美国、中国和本地于2014年的市场走向。Ascendant Assets主管Getty Goh则对本地的住宅，商业和工业市场作出了分析。鑫道投资分析公司首席执行员Roger Tan对2014年的证券市场保持乐观的态度，并与大会分享了几个值得关注的投资股。问答时段由《商业时报》副编辑维克兰Vikram Khanna 主持。

2014商业展望华语论坛 1月11日，200名会员商家出席了上述论坛。主讲嘉宾瑞银财富管理亚太首席投资总监浦永灏以对本地、美国、欧洲与中国的市场与股市作出预测，并提醒投资者要保持一个平衡的投资组合以降低风险。新加坡管理大学李光前商学院金融系助理教授曹夏平则分享了中国市场的未来趋势。辉立期货策略师王子龙深入探讨了期货交易市场的前景，对黄金尤其关注。问答时段由新传媒中文新闻与时事节目部副总编辑胡敬中主持。

共有29名来自不同领域的高级管理层人员参加了上述提升生产力出国学习考察活动。

经验传授与知识分享第十二届新加坡中华总商会–商业展望英语论坛： 2014年的经济发展态势孰好孰坏？ 1月10日，200名会员商家出席了本会与《商业时报》联合举办上述论坛。

蔡其生会长（中）与（左起）论坛主持胡敬中、王子龙、浦永灏和曹夏平博士。

工商业委员会 COMMERCE & INDUSTRY COMMITTEE

“ISO 9001:2008质量管理系统”座谈会 2月27日，本会联同DAS Certification向20名会员商家讲解ISO 9001:2008条文与其他相关要求，质量管理的原则以及质量管理系统认证效益。

“制定有效的品牌定位策略以赢取出口市场” 英语座谈会 3月27日，本会与Strategicom 联同举办上述座谈会，向出席的32名商家会员讲述如何通过制定有效的品牌策略，以在竞争日益激烈的出口市场占据一席之地。

追求卓越管理经验分享会 5月20日，本会与标新局邀请本会董事长城工程私人有限公司总裁白连源和树记珠宝集团董事经理林雍傑向150名与会者分享成功经验。蔡其生会长主持了上述分享会，并与两位嘉宾一同讨论中小企业如何提高生产力和管理水平，以及分享如何追求卓越管理来协助企业持续推行措施以提高生产力，并达成长期发展的目标。

“明确品牌定位加快创新步伐”座谈会（英语） 5月27日，本会邀请StrategiCom向与会者分享如何利用简单工具加快创新步伐以及如何善用品牌驱动创新计划。共24名会员商家出席了上述座谈会。

“2014下半年市场前瞻”华语座谈会 7月17日，本会联同大华银行集团举办上述座谈会。大华银行集团投资者关系及研究部主管许洲德在会上以华语发言，和50名商家会员分享2014年下半年的经济展望，同时探讨了利率和货币走势，以及接下来面临的挑战，协助商家更有效和更明智地做出商业决策。

“郑和的协作艺术：从管理学的角度解读东方智慧的精髓”英语讲座 7月23日，本会举办上述讲座，主讲嘉宾为新加坡国立大学商学院常务副院长湛先训副教授向与会者分享如何结合郑和的协作艺术、管理领导的方式和趋向，以及郑和的精神应用在现代商业管理中，以达到双赢甚至多赢的局面提出独特的看法。共有50名会员商家参加了此讲座。

“品牌定位吸引投资”英语座谈会 10月16日，本会与StrategiCom联办上述座谈会，向43名与会者详细讲述如何创建正确品牌以吸引投资；为何两家类似的公司会得到截然不同的估值；以及如何在最短的时间将炽热投资进行冷处理的课题。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

与政府部门对话会，将下情上达本会与标新局代表举行午餐会议 2月18日，标新局陈开河局长及该局高级官员与本会董事进行餐叙。在午餐会议上，总商会向标新局汇报了两个机构合作项目的最新进展，包括中小企业中心、中小企业人才培育计划（STP），以及提高生产力的能力发展计划（CDP 。标新局对两个机构的紧密合作关系，以及对中心企业中心和提高生产力活动的合作项目深表满意。标新局欢迎本会提呈“能力发展计划”的第二次资助申请，以便在现行的资助计划结束后能继续为本地中小企业推展提高生产力的活动。标新局鼓励本会的“中小企业人才培育计划”积极地与属下152个商团合作，共同找出几个焦点行业。通过这种做法，将会让参与计划的院校更容易地为学生进行人才培育的配对。由于目前大学学生也纳入人才培育范围，标新局希望能有更多的中小企业参与这项计划。

本会和裕廊集团（JTC）举行午餐对话会 7月22日，裕廊集团（以下简称JTC）邀请本会代表出席于 JTC Summit举行的午餐对话会。出席者包括 JTC 吕俊旸主席、方章文总裁和多位高级负责人。本会多位代表希望JTC在推出新的工业计划前，能征求相关行业的意见，并建设适合各行业的厂房或园区。其它反馈，包括延长厂房租赁期、JTC与建设局进行对话、调整建筑标准，从而减轻商业成本；以及商家将临时租用准证的土地归还给JTC时，是否需要恢复土地的原貌。JTC对于上述反馈表示将进行内部探讨并作出适当调整或给予回应。

其他活动参观新加坡复员技训企业管理局（SCORE）辖下工作场所 9月22日，本会组队参观SCORE在樟宜监狱的工作场所，让会员对囚犯的实际工作情况有进一步的认识，并探讨如何配合商家的资源与服务，特别是加强与中小企业的协作，包括外包、餐饮服务（自助餐和烘培）等项目，协助囚犯重返社会，帮助他们积极重塑人生。另一方面，也协助企业解决人手短缺和租金上涨的挑战。共有22名商家会员参加了上述活动。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

产业委员会

维持产业管理的服务质量

2014年，本会继续为总商会大厦的公共设施、办公楼、嘉庚堂及展览厅等进行例常维修保养及粉刷，让相关设施继续维持最佳状态。总商会大厦办公楼面的出租率达100％，停车场收入则增长了7%。

产业委员会 PROPERTY MANAGEMENT COMMITTEE

文教与社会事务委员会 CULTURE, EDUCATION & COMMUNITY AFFAIRS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

文教与社会事务委员会

不遗余力地推动文化发展

副总理兼国家安全统筹部长及内政部长张志贤（右）与本会蔡其生会长（左）把满满的祝福高挂寓意吉祥的银柳上。

“万马奔腾贺新年”新春大团拜 1月31日，张志贤副总理连同650名嘉宾包括总商会董事和会员、各国外交使节、工商界、文教界、政府和法定机构、宗乡团体代表等应邀出席本会于农历大年初一主办的 “万马奔腾贺新年”新春大团拜。蔡其生会长在致词时重申，本会将竭尽所能协助本地中小企业、微小商家与时并进，适应新的经商环境。会长也于会上宣布与推出本会和新加坡科技研究局属下的新加坡制造技术研究院联合设计的简单实用电子薪水单软件。另外，会长也宣布本会基金将扩大大专奖学金的受益群体，从2015年起，每年拨出2万元，供新加坡印度人发展协会颁发奖学金给于本地大学修读的优秀印度族大学生。张志贤副总理兼国家安全统筹部长及内政部长在致词时赞扬本会是政府与商家之间沟通的有效桥梁，也在新加坡经济转型中扮演着重要角色，他鼓励商家与政府携手开创可持续成长的新商机，也希望本会继续积极地协助企业发展。

正午吉时，嘉宾们围成一个大圆圈进行团拜，大家相互鞠躬拜年，祝愿国泰民安，风调雨顺，幸福安康。

春到河畔2014亮灯仪式 1月29日，由本会、新加坡宗乡会馆联合总会、新加坡报业控股、新加坡旅游局及人民协会五大机构联合主办的第28届“春到河畔”，在主宾李显龙总理主持下亮灯。活动连续11天在浮动舞台进行。本会基金拨款6万元给予赞助。

中秋联欢晚会 9月5日，我国社会和家庭发展部长兼国防部第二部长陈振声与近400名各国使节、政府机构要员、工商与文教界代表、社区领袖及本会董事、会员及家眷好友在本会嘉庚堂欢庆中秋佳节。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

文教与社会事务委员会 CULTURE, EDUCATION & COMMUNITY AFFAIRS COMMITTEE

2014年9月5日，社会及家庭发展部长兼国防部第二部长陈振声（中）出席本会的中秋联欢晚会，并与本会蔡其生会长（前右三）一同颁发奖状给20位奖学金得主。

会上，陈振声部长在蔡其生会长的见证下，向16名来自新加坡国立大学、新加坡南洋理工大学、新加坡管理大学及新加坡科技设计大学的优秀生及4名杰出的马来回教学生颁发了总商会基金大专商学奖及中文系奖学金证书。蔡其生会长在致词中承诺，本会将领导本会商家和会员，全力支持政府的“入职培训计划”，协助推动改善理工学院和工艺教育学院学生实习计划，促进教育与行业更好地衔接。蔡会长也表示本会非常愿意与国防部密切配合，为企业和雇主在回营受训、人才对接方面作出努力，为企业和人才牵线，让一些拥有特殊领域技能的退役军人走入社会时能发挥所长。他建议国防部把企业和商家需要的基本技能融入到常规军事训练中，为年轻人走上职业道路作好准备。陈部长肯定了本会在建国历程中扮演的重要角色以及历届董事和会员为国家经济作出巨大贡献，更为华社传承了重要的价值观。部长希望年轻一代传承先驱人物和建国一代不屈不挠、破釜沉舟、“取自社会用之社会”的华商精神，他也赞扬本会不分种族与宗教地颁发奖学金，为国家培育英才，更勉励奖学金得主在完成学业后，继承先辈服务社会的精神。

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历史展顾问团成员如下：新加坡教育部兼通讯及新闻部政务部长沈颖新加坡国家图书馆馆长梁宝珠新加坡人民协会文化与艺术集群理事长蓝锐勋总商会研究与出版委员会萧作鸣总商会科技委员会林明仁主席海峡时报高级编辑梁荣锦

成立总商会历史研究小组为广纳研究本会历史的学者与学生，也提供平台供大家交流、分享彼此的研究心得，文教委员会成立由李秉萱委员领导的“总商会历史研究小组”。首批应邀成为小组组员的学者包括新加坡国立大学中文系黄贤强教授、李志贤教授，文史学者李奕志博士，国大中文系参与本会先贤研究计划的学生蔡佑霞、陈建东、佟文旭、林欣莹、王娟、蔡伟芳及秘书处特别项目崔东红副主管。

开放本会历史文档欢庆建国50：筹办总商会历史展为配合国家独立50周年大庆，本会与国家文物局合作，由晚晴园专业团队支援，全力筹办于2015年中旬推出的总商会历史展，展现本会于工商贸、教育、文化及社会事务方面，在政府及各界的支持下，为国家建设作出的贡献。展览希望以新颖的高科技手法，结合实物展示，给观众焕然一新的感觉。历史展的内容由前新加坡联合早报高级执行编辑严孟达先生主笔，晚晴园研究团队审编。

配合本会启动与国立大学中文系合作的 “ 先贤研究计划”，本会首次开放董事会议档案记录，让学生从原材料中将研究工作做得更顺利。2014年学生的研究对象包括曾担任本会董事的陈延谦，曾担任会长的李俊承及陈振贤。

中华书法欣赏与学习班学习班全年开办了4个系列，每系列10节课，指导老师为书法家邱少华。

文教与社会事务委员会 CULTURE, EDUCATION & COMMUNITY AFFAIRS COMMITTEE

讲华语运动推介仪式 7月5日,由本会发起的全国讲华语运动在国家图书馆举行第35周年推介仪式，我国李显龙总理亲自主持仪式。活动的标语是“华文华语，多用就可以”。

积极培育我国未来栋梁与新加坡印度人发展协会联合颁赠奖学金本会基金承诺从2015年起，每年出资2万元，与新加坡印度人发展协会联合颁发4份各5千元的奖学金，奖励在新加坡国立大学、新加坡南洋理工大学和新加坡管理大学以及新加坡科技与设计大学就读的优秀印度族大学生。文教与社会事务委员会白南泉副主席于9月6日的印度人发展协会“2014卓越成就奖”颁奖典礼上，在律政部兼教育部高级政务部长英兰妮见证下，与该协会签署奖学金合作协议书。

本会基金奖学金 9月5日，我国社会和家庭发展部长兼国防部第二部长陈振声在本会的中秋联欢晚会上颁发2014年度大专奖学金。新加坡国立大学商学奖得主： •• 梁慧倩（商业管理系1年级） •• 谢佳燕（商业管理系2年级） •• 何子豪（商业管理系2年级）新加坡国立大学中文系奖学金得主： •• 林美玲（中文系3年级） •• 林婉瑩（中文系3年级）新加坡南洋理工大学商学奖得主： •• 王卫杰（会计及商学系3年级） •• 陈靖洁（会计及商学系2年级）新加坡南洋理工大学中文系奖学金得主： •• 洪维阳（中文系2年级） •• 柯淑娟（中文系2年级） •• 林佳英（中文系2年级）

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

新加坡管理大学奖学金得主： •• 徐茜（商学及经济系3年级） •• 巢俢恺（经济系3年级） •• 陈卢建（商学系3年级） •• 黄腾辉（商学及经济系3年级）新加坡科技设计大学奖学金得主： •• 张俊伟（工程系3年级） •• 朱珮君（工程系3年级）马来／回教社会发展理事会奖学金得主： •• Nurul Ayuni binti Nordin（新加坡南洋理工大学） •• Muhammad bin Kamarudin（新加坡管理大学） •• Sheiffa Safi Shirbeeni（新加坡国立大学） •• Faraaz Amzar Mohamed Farook（新加坡国立大学）

南大“市长班”“学业优异奖”金牌奖本会自2006年起，本会每年为南大“市长班”修读公共管理硕士学位及管理经济学硕士学位的最优秀学员提供两份“学业优异奖”金牌奖，鼓励他们学成归国之后，协助促进新中两国商贸交流和友好关系的蓬勃发展。荣获2013／2014年金牌奖的两位得主为： •• 梁田：中国广西北海市银海区政府副区长（修读管理经济学硕士学位） •• 王国鹏：大连理工大学外国语学院讲师（修读公共管理硕士学位）

支持华中培养双语双文化人才为支持华中培养一批中西贯通的双语双文化人才，本会延续自2008年起的做法，从本会基金拨款8千元，颁发 8份各1千元的奖学金给予华侨中学初中三、初中四、高一及高二班双文化课程与语言特选课程年度成绩最优异学生，不限本地居民和永久居民。今年， “中华总商会双文化最佳学生奖”得主是为温彦喆、吴俊良、马政添及梁宇铭； “中华总商会语特最佳学生奖”得主为胡嘉铭、王嘉华、郭雁潮及廖亿君。 7月12日，文教与社会事务委员会白南泉副主席在颁奖典礼上向获奖优秀学生颁奖。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

文教与社会事务委员会 CULTURE, EDUCATION & COMMUNITY AFFAIRS COMMITTEE

以社会责任为己任

黄循财部长和蔡其生会长与学生代表合影。

悼念日本占领时期死难人民第47届祭礼 2月15日上午，文化、社区及青年部代部长及新闻部高级政务部长黄循财与1300多名师生、学生军乐队、各国包括日本的驻新外交使节、宗教团体、各族商会社团、制服团体、退役军人和死难者家属出席了总商会在美芝路日本占领时期死难人民纪念碑前举办的第47届祭礼。庄严的悼念仪式传达国人“居安思危”的重要性。10位日本和平脚车部队的朋友也为宣扬尊重历史与维护和平出席了祭礼。在荣誉仪仗队、军号手和风笛手的引领下，蔡其生会长、张松声前任会长及刘泰山副会长代表商会献花，武装部队退役军人同盟、宗教团体、国家学生军团和学生代表也随后献上花圈致意。接着，全体来宾向纪念碑行三鞠躬礼，军号手在吹奏“最后哨声”后，全体默哀一分钟。

支持华社自助理事会华社自助理事会由本会与新加坡宗乡会馆联合总会联合成立，是一个协助华族社群中较弱势者的非营利社群自助会，于10月24日假香格里拉大酒店岛屿宴会厅举行慈善晚宴，邀请李显龙总理出席。李总理也是华助会的赞助人。本会在蔡其生会长的积极呼吁下，董事会成员及会员商号都慷慨解囊为华助会捐款。本会第57届董事会的56名董事全部响应捐款号召，以个人、机构或其他团体名义捐出善款总数189万3千2百元，为慈善尽一份力。

加上本会基金承诺捐款250万元，本会为华助会作出的捐款达439万3千2百元。

第二十三届全国中小学生群口创意讲故事比赛由本会、宗乡总会、报业控股、推广华语理事会及华侨中学联办的《全国中小学生群口创意讲故事比赛》于7月26 日举行大决赛。主宾是淡滨尼集选区议员兼基层组织顾问马炎庆。各个奖项得主如下：小学组一等奖得主：维新小学二等奖得主：英华学校（附小）、培华长老会小学三等奖得主：安泰小学、培青小学、思励小学优胜奖得主：南华小学、圣婴女校和平之后中学组一等奖得主：美以美中学二等奖得主：华侨中学、德明政府中学三等奖得主：圣尼格拉女校、公教中学优胜奖得主：南侨中学、维多利亚学校、中华中学其他奖项得主小学组“最佳脚本奖”得主：维新小学中学组“最佳脚本奖”得主：美以美中学中学组“最佳创意奖”得主：南侨中学

文教与社会事务委员会 CULTURE, EDUCATION & COMMUNITY AFFAIRS COMMITTEE

本会文教与社会事务委员会李秉萱董事向小学组优胜队伍颁奖。本会基金拨出4千元赞助此活动。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

大力支持本地社会和谐与融合本会基金赞助报业控股举办的 “滨海花月庆中秋2014”活动

华语讲演会第15届华语讲演会执委会选举本会华语讲演会根据国际讲演会条例举行选举， 2014／2015年度执委于7月9日上任：会长

：

施沧源

前任会长

：

姚愔嫕

文教副会长（正）

：

林梅樱

文教副会长（副）

：

陈东城

会员副会长

：

林志伟

公关副会长

：

吴刚

秘书

：

薛佳佶

财政

：

林雅穗

礼宾司

：

李佩德

副礼宾司

：

林树铭

总商会华语讲演会进入校园本会华语讲演会应邀为南华中学学生进行6节课的口才讲演培训，12位特选学员于3月7日完成培训。第13届“口才训练班” 20位学员参加在8月6日至9月3日举办的5堂课程，学习如何有效地构思、条理分明的传达信息，从容面对不同的演说环境和状况，并加强与人沟通的能力和演说技巧。课程由资深讲员教导，并有辅导员从旁协助。

基于报业控股华文报集团、人民协会及滨海湾花园举办的“滨海花月庆中秋2014”旨在保留、传承、推广中华文化传统和艺术，也提供平台，供新移民参与及融入本地社会，更促进各族同胞融合，推动社会凝聚力，本会除了应邀和新加坡宗乡会馆联合总会作为活动的协办机构外，也从本会基金拨款1万元赞助活动。 “滨海花月庆中秋2014”是在9月4日至14日在滨海湾花园举办，吴作栋荣誉国务资政主持亮灯仪式，陈庆炎总统主持活动闭幕礼。文化、社区及青年部是活动的支持单位。

支持人民协会马来活动团体协调理事会本会基金拨款2千元支持人民协会马来活动团体协调理事会（MESRA）于6月21日在新加坡国立大学文化中心隆重呈献的“GENTARASA 2014”大型汇演，该演出是以家庭与社群之间的凝聚力为主题思想，以配合新加坡建国50周年庆典。

支持甘榜格南区庆祝我国独立 49周年纪念晚宴 8月16日，甘榜格南区为庆祝我国独立49周年纪念假甘榜格南民众俱乐部举行国庆文娱联欢晚宴。本会基金循惯例捐款1千元支持。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

特别项目 SPECIAL PROJECTS

特别项目

创新概念，启迪企业

通讯及新闻部长雅国博士（中）与蔡其生会长（右四）、前任会长张松声（右三）、黄山忠副会长（左四）、研究与出版委员会萧作鸣主席（右二）、林福星董事（左一）、傅国华董事（左二）、谭宝锠秘书长（右一）和新加坡资讯通信发展管理局副主席雷纳德（左三）合影。

第16届中小型企业大会、第17届资信商业大会暨 2014中小企业博览会面对本地、区域甚至环球竞争日益剧烈的商业环境，中小企业必需脱胎换骨。通过全面升级，企业方可经得起时代洪流的考验，与时俱进，不断朝永续发展的道路前进。本会科技委员会和工商业委员会以“中小企业全面升级：崭新视角革新思维创新机制”为主题，联合策划上述年度旗舰活动，通过与商界精英和领袖交流经验的平台，吸取新颖商业知识，以及经过验证有效的方法和技术，协助参会的4,700名企业升级转型。蔡其生会长于8月21日在新达城国际展览会议中心举行的开幕仪式上公布本会“2014年中小企业意见调查”受访企业反映的“四喜一忧”结果： “一喜”：高达90％的受调查公司已经采取了提高生产力的措施。其中，派员工参加技能培训的企业占了53％，引进自动化设备，采用资讯科技的企业占了42％。

“二喜”：政府援助计划的受惠者越来越多。在接受调查的企业当中，已经申请了政府援助计划的公司占73％，比去年同期的调查结果高出18％。政府援助计划当中，最受欢迎的是“生产力与创新计划” （简称PIC）。 “三喜”：微型企业、邻里商家也开始积极转型。调查结果显示，申请援助计划的微型企业从去年的45％增加到今年的59％。 “四喜”：更多企业计划到海外发展，预计三年内采取行动的受调查企业占了56％。目前，最受欢迎的海外投资地点为马来西亚、中国和印尼。 “一忧”：在645家受调查企业当中，83％的公司表示正在面临经营成本上涨的压力，46％的公司有盈利下滑的风险。其中，引发成本上涨的关键因素是员工薪金正在上涨，租金也在上涨。

特别项目 SPECIAL PROJECTS

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

本届中小企业博览会特在现场展示并示范由3D可视化呈现技术来设计和展示产品，让与会代表亲身体验3D打印为企业带来的优势。

蔡会长告诉与会者两天的大会特意安排了不同主题的专题讨论，以华语、英语分别进行，目的就是让出席者按照自己的兴趣，找到合适的主题，根据公司的情况，找到可以借鉴的样板。最后蔡会长以成语“众人拾柴火焰高”勉励所有参会者，他说： “在经济转型的道路上，总商会将永远是会员商家的加油站，让我们大家一起努力，打造世界级的本地中小企业。” 本届大会主宾通讯及新闻部长雅国博士在开幕仪式上致辞时指出，本地99%企业属于中小企业，贡献近一半的国内生产总值，而雇用的劳动力也超过60%。雅国博士也在会上传达了政府要将我国打造成全球首个智慧国的远景，并分享了中小企业可从中获得的商机与利益和中小企业对此发展的重要性。雅国博士同时宣布，总额5亿元的资讯通信科技生产力与增长计划从即日起正式接受申请。通过此计划，企业只需向资信局注册的科技解决方案供应商接洽，供应商便能代中小企业要求补贴，资信局也会直接补贴供应商。

近年来，3D打印在全球掀起了一股技术革新浪潮。3D打印技术可以让企业新产品开发周期大大缩短，从而节约开发成本，提高企业市场竞争力。本届中小企业博览会特在现场展示并示范由3D可视化呈现技术来设计和展示产品，让与会代表亲身体验3D打印为企业带来的优势。共有88家科技和各类型商业服务公司参加了本届中小企业博览会，展出超过200多项中小企业商业解决方案，以及中小企业捆绑式特惠产品和服务，让与会代表在会展现场一站式搜寻各类型并合适企业本身需求的解决方案，包括改善商业运作、提高生产力水平、创新的工作流程、有效削减成本、提高盈利能力的方案，以及合适的工业厂房等。大会也积极鼓励参会代表下载智能手机应用程序，以方便与会代表更好地预先安排参与大会各项活动，并获取最新有关会议议程、主讲嘉宾简介、展览的各种信息，以及参与优惠促销和票选活动等。

创新科技直通企业高峰 “直通车”资信科技展示区@中小企业博览，集中展示在资信综合辅助计划（iSPRINT）下获批准的各种资讯通信技术和商业解决方案。中小企业可以“现买现用”，更快速和更方便地在业务运作上使用这些现有科技方案。供应商为企业购置的合适方案，依据合格条件即时办妥资助申请手续，不但让商家节省时间，同时也可省却繁杂的申请步骤。为方便中小企业进一步了解政府机构推出的各种企业援助计划，大会特别邀请了12个政府机构在会场提供一站式咨询服务。一如既往，本届大会上也设立“诊所服务”，参展公司委派合适的专家和顾问，在现场为面对商业或科技疑难的商家会诊把脉，提供免费的一对一咨询。

中小企业除了能当场向政府部门了解如何利用政府援助计划提高生产力，也能理清他们对于政府援助计划的种种疑虑。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

特别项目 SPECIAL PROJECTS

启迪智慧！交流意见！分享经验首次在大会亮相的“总裁生产力大师班” （华语）特邀台湾中国生产力中心总经理张宝诚博士主讲，为与会者讲解创新经营思考脉络和卓越企业锻造术等概念。其中包括：未来领导者的思维精髓以及企业卓越经营之维系和新生产五力――生产力、资量力、精实力、创新力、成功力。第16届中小型企业大会、第17届资信商业大会的精彩会议讲题/专题讨论/工作坊

主讲者/讨论嘉宾

“ 新时代企业领导：突破局限、扭转逆势，引领企业永续发展！”

长成工程私人有限公司总裁白连源（本会董事）庆竞汽车机件私人有限公司董事经理徐珖雄印尼金锋集团总裁、董事长林文光博士会议主持： “第一财经”主播张媛

“应对全新商业挑战的良策”

Focus Network Agencies (S) Pte Ltd集团总裁吕立岩（本会董事） Futuristic Store Fixtures Pte Ltd总裁刘祖云支付宝国际事业部总监孙雯会议主持：石林企业咨询私人有限公司执行董事戴恩德

“发挥卓越领导力的影响力”

Christian Chua Training Academy行为专家蔡添锭 TrainingGearAsia Pte Ltd行为转化导师黄耀辉 Deep Impact激励团队策略师关德威

“有效提升人力资本、增强企业核心竞争力”

Ideas & Concepts创办人周国华 Inspiral Coaching Pte Ltd商务沟通导师蔡政杰 Breakthrough Academy Asia潜能开发培训导师萧能胜

“2020年的商业新格局”

国际商业机器新加坡公司商业分析主管林伟智摩托罗拉系统（新加坡）高级渠道经理杨钦明南大媒体创新研究院弗劳恩霍夫中心主任Wolfgang Müller-Witting教授 Addito Digtal（Zalora Singapore 共同创办人）总裁陈玮会议主持：科技委员会林明仁主席

“成功管理规划：为振兴企业增长重塑发展策略及目标”

安昌珠宝私人有限公司董事经理何乃全（本会总务委员会主席）声发私人有限公司董事经理陈俊文（本会董事） BusAds Pte Ltd董事叶艾明 Foodgnostic Pte Ltd郑宏坤会议主持：总务委员会何乃全主席

“看见管理的脉络－经营者管理实践工具介绍”

中国生产力中心知识分享与客户服务中心主任陈锡钧

“部署新能力以保持最佳竞争优势”

新加坡邮政私人有限公司电子商务高级副总裁Marcelo Wesseler Salesforce.com Singapore Pte Ltd亚洲区销售总监（中小企业）姚会师惠普亚太私人有限公司分区行销经理郑宝莹声威印务私人有限公司总裁陈日勤思训有限公司执行董事陈荫基

其他同步进行的会议尚有： “科技的潜在实力：为您带来更便捷、更廉宜、更优质的新体验”座谈会以及“开启政府援助计划的大门”座谈会、 “如何管制处理因社交媒体引发的危机，维护公司在线的良好声誉”座谈会、 “中小企业须知－威力无限的移动创新技术”座谈会、 “服务的至高境界－让销售化于无形”座谈会，以及“为企业量身定制永续发展的总体生产力” 工作坊。

总务委员会 GENERAL AFFAIRS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

GENERAL AFFAIRS COMMITTEE

SCCCI 58th Council Elections In accordance with the Rules of Singapore Chinese Chamber of Commerce & Industry (SCCCI), a 6-member Election Committee was set up on October 1 to conduct the 58th Council Elections. The committee Chairman was SCCCI President Thomas Chua, with members comprising Immediate Past President Teo Siong Seng, Vice-President Zhong Sheng Jian, Vice-President Roland Ng, Vice-President Lau Tai San and General Affairs Committee Chairman Charles Ho. The election was conducted between October and December. The President, three Vice-Presidents, Chairmen and Vice-Chairmen of the various committees will be selected from among the council members of the 58th Council in January 2015. The 58th Council’s Installation Ceremony will be held on March 16 2015 and its term of office is from March 2015 to March 2017.

Stage 1 Election Results The first stage of the Elections was held on October 10. A total of 15 Corporate and Individual members and 3 Trade Association members were elected from the 57th Council. Corporate and Individual Council Members elected at this stage were: Name Adrian Peh Chan Hock Keng George Quek Meng Tong John Lim Kuah Boon Wee Lau Tai San Lim Hock Chee Ng San Tiong Ng Siew Quan Philip Kia Tan Kim Seng Tang Kin Fei Thomas Chua Wu Hsioh Kwang Zhong Sheng Jian

Represented Company Yeo-Leong & Peh LLP WongPartnership LLP BreadTalk Pte Ltd ARA Trust Management (Suntec) Limited MTQ Corporation Limited Kim Ann Engineering Pte Ltd Sheng Siong Supermarket Pte Ltd Tat Hong Holdings Ltd PricewaterhouseCoopers LLP Ichi Seiki Pte Ltd Kim Seng Holdings Pte Ltd Sembcorp Industries Ltd Teckwah Industrial Corporation Ltd Straco Corporation Ltd Yanlord Land Pte Ltd

Trade Association Council Members elected at this stage were: Name Ang Kiam Meng Charles Ho Nai Chuen Thomas Pek

Represented Company Restaurant Association of Singapore Singapore Jewellers Association Sarawak Importers & Exporters Association

Stage 2 Election Results From October 22 to October 31, Trade Association members elected 14 Council Members from amongst themselves. Trade Association members elected at this stage were: Name Allan Tan Soo Seng

Represented Association Singapore Food Manufacturers’ Association Chua Kee Teang Singapore Paper Merchants Association David Tang Sheung Ching Singapore Chinese Drug Importers & Exporters Guild Edward Ang Boon Cheow Textile & Fashion Federation (Singapore) Lim Geok Khoon Print & Media Association, Singapore Pang Lim The Society of Modern Management, Singapore Stephen Lim Beng Lin Singapore Infocomm Technology Federation Tan Choon Boon Singapore Chinaware Merchants Association Tan Tock Han Singapore Building Materials Suppliers’ Association Tay Khiam Back Singapore Fruits and Vegetables Importers & Exporters Association Voo Soon Sang Singapore School & Private Hire Bus Owners Association Yeo Hiang Meng The Federation of Merchants’ Associations, Singapore James Ow Chin Seng* Singapore Metal and Machinery Association Ted Ngo Soo Lin* Singapore-China Business Association *New Council Member

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

总务委员会 GENERAL AFFAIRS COMMITTEE

Minister Tan Chuan Jin cutting the cake to celebrate Singapore’s 49th birthday during the dinner. On stage with him are President Thomas Chua (third from left), Vice-President Zhong Sheng Jian (second from right), Vice-President Roland Ng (second from left), Vice-President Lau Tai San (extreme right) and General Affairs Committee Chairman Charles Ho (extreme left).

National Day Dinner Celebrations

Stage 3 Election Results From December 11 to December 22, Ordinary Corporate Members and Ordinary Individual Members elected 23 Council Members out of 25 qualified candidates. Name Annie Gan Giok Em Chan Hian Siang Chia Chor Meng Chia Kim Huat David Loh Tai Min Eric Khua Kian Keong Francis Ko Oon Joo George Goh Tiong Yong Kho Choon Keng Lee Sze Leong Leong Sin Kuen Lim Peng Koon Patrick Ng Paul Loo Lip Giam Pek Lian Guan Quek Soo Boon Sherman Kwek Eik Tse Simon Goh Tan Bock Huat Chua Chim Kang* Hwang Yee Cheau* Leong Wai Leng* Tan Aik Hock* *New Council Member

Represented Organisation Jian Huang Construction Co Pte Ltd SP Chemicals Pte Ltd Chia Khim Lee Food Industries Pte Ltd Rajah & Tann LLP Kian Min Express Transport Pte Ltd Freight Links Express Holdings Ltd Hong Aik Property Pte Ltd Meiban Group Ltd Lian Keng Enterprises Pte Ltd Sing Investments & Finance Ltd Leung Kai Fook Medical Co Pte Ltd Peng Kwee Watches and Jewellery Pte Ltd Pan-United Corporation Ltd Focus Network Agencies (S) Pte Ltd Tiong Seng Contractors Pte Ltd iGlobe Partners Pte Ltd Singapura Developments (Pte) Ltd Glass Point Construction Pte Ltd Min Ghee Auto Pte Ltd Singapore Press Holdings Limited TP Dental Surgeons Pte Ltd Bank of Singapore Limited Yuantai Fuel Trading Pte Ltd

The Chamber hosted its annual National Day Celebration Dinner on August 8 at Orchard Hotel Singapore. Minister for Manpower Tan Chuan Jin graced the event as Guest of Honour. The dinner was attended by 550 distinguished guests, including ambassadors, officials from various government departments, statutory boards and leaders from the business and art communities. In his National Day message which was screened during the dinner, Prime Minister Lee Hsien Loong thanked the pioneer generation for their hard work and concerted efforts in driving Singapore’s growth. He called upon students from Polytechnics and ITEs to always engage in learning, citing the ASPIRE Committee, chaired by MP Indranee Rajah, which is a government effort to assist polytechnic and ITE students to master specialised skills and attain relevant certifications according to their career needs. PM Lee also stressed that to ensure Singapore remains a land of opportunities, Singaporeans should not just judge an individual based on academic qualifications but also look at that individual’s strengths, contributions and character. He highlighted that to improve the living standards, Singapore needs to maintain a growth of 2.5-3.5 per cent in the next ten years. The government will also continue to employ state-of-the-art technology to transform Singapore into a Smart Nation. In his speech, President Thomas Chua pointed out that the older generation of Chinese entrepreneurs have made earnest efforts to contribute to society besides being preoccupied with their own business interests. In fact, many of these entrepreneurs who had started their business from scratch persevered despite facing a host of difficulties in the early years of industrialisation. As the structure of the Singapore economy continued to change and improve, Chinese entrepreneurs have seized opportunities, adapted to the environment, and moved along with the times. They built up a global business network with Singapore as home base.

总务委员会 GENERAL AFFAIRS COMMITTEE

President Chua added that the tightly-knit and cohesive Chinese business community has been a pillar of strength in providing mutual help. These selfless contributions of Chinese businessmen have helped the Chamber to continually thrive for more than a century since its establishment. President Chua also announced that the Chamber would be organising the “SG50 Outstanding Chinese Business Pioneers Awards” and “Special Exhibition on the Roles and Contributions of the SCCCI towards Singapore’s 50 Years of Nation-building” in celebration of Singapore’s 50th year of independence. Other than paying tribute to Singapore’s Golden Jubilee, it is hoped that these two landmark events could attract the younger generation, especially the young business people, to be actively involved in the community through joining the Chamber and passing on the Chinese entrepreneurial spirit. He believed that this would inspire and encourage the younger generation to learn from the example of their pioneers and conquer new frontiers in the ebullient Asian economy. While on the topic of SCCIOB’s 30th Anniversary and its activities, President Chua further promised that SCCIOB would continue to assist local enterprises, especially SMEs, to change their business mindsets, embrace modern technology, re-invent workflow, and discover new areas of growth, so as to achieve sustainability for their businesses.

Meritorious Recognitions for the Chamber’s Outstanding Council Members President Thomas Chua Appointed as Nominated Member of Parliament Chamber’s President Thomas Chua was appointed as Nominated Member of Parliament (NMP) in August. On August 26, President Chua was formally appointed as NMP at a ceremony in the Istana and sworn into Parliament on September 8. President Chua’s term as NMP will last a period of 2½ years.

Immediate Past President (IPP) Teo Siong Seng Elected as Chairman of Singapore Business Federation At the first meeting of the 2014-2016 Singapore Business Federation (SBF) Council, IPP Teo was elected as its incoming Chairman. IPP Teo has been serving as the Vice-Chairman of SBF since 2010.

Council Members Receiving 2014 National Day Awards Eight council members were conferred with National Day Awards by Dr Tony Tan Keng Yam, President of the Republic of Singapore, in recognition of their merits and service to the nation: •• Honorary President Chua Thian Poh received the Distinguished Service Order (DUBC)

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

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Honorary Council Member Claire Chiang received the Public Service Star (BBM) Honorary Council Member Sam Goi received the Public Service Star-Bar (BBM(L)) Honorary Council Member James Kuah received the Public Service Medal (PBM) Vice-Chairman of Trade Association & Membership Affairs Committee Voo Soon Sang received the Public Service Medal (PBM) Vice-Chairman of Culture, Education & Community Affairs Committee Adrian Peh received the Public Service Medal (PBM) Council Member Lim Hock Chee received the Public Service Star (BBM) Council Member Pang Lim received the Public Service Star (BBM)

Chamber Community Change in Representative for Institute of Southeast Asian Studies’ Board of Trustees Council member and member of Culture, Education & Community Affairs Committee Dr Lee Peng Shu will represent the Chamber in the Institute of Southeast Asian Studies’ Board of Trustees. His tenure will start from November 1 2014 to October 31 2015, for a period of three years.

Chinese Development Assistance Council’s (CDAC) Board Members Representatives from the Chamber serving on the CDAC’s Boards for the current term from June 20 2014 to 2016 are as follows: Board of Trustees (BOT) President Thomas Chua Immediate Past President Teo Siong Seng Vice-President Zhong Sheng Jian Vice-President Roland Ng Trade Association & Membership Affairs Committee Chairman Lee Sze Leong Culture, Education & Community Affairs Committee Chairman Wu Hsioh Kwang Trade Association & Membership Affairs Committee Vice-Chairman Voo Soon Sang Board of Directors (BOD) Vice-President Lau Tai San Finance Committee Chairman Ng Siew Quan Trade Association & Membership Affairs Committee Vice-Chairman Tan Bock Huat Culture, Education & Community Affairs Committee Vice-Chairman Adrian Peh

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Change in Representative for Hwa Chong Institution’s Board of Governors Commerce & Industry Committee Chairman Ang Kiam Meng will represent the Chamber in Hwa Chong Institution’s Board of Governors for the new term from 2014-2017.

SCCCI Personal Data Protection Policy In compliance with the “Personal Data Protection Act” that was enforced from July 2, the Chamber drafted the “SCCCI Personal Data Protection Policy” and appointed Assistant Secretary-General Tan Siew Kiang as the Personal Data Protection officer. The SCCCI Privacy Policy and SCCCI PDP Policy are available for reference on the Chamber’s website.

Institution of a Public Character (IPC) – Singapore Chinese Chamber of Commerce Foundation Singapore Chinese Chamber of Commerce Foundation has been approved again as an Institution of a Public Character (IPC) under the Charities Act which is governed by Ministry of Culture, Community and Youth’s Charity Unit, for a period of three years, with effect from January 1 2015.

Council Members Networking Session

Council Members networking at the dinner held at Kim Mui Koey Kuan.

总务委员会 GENERAL AFFAIRS COMMITTEE

To encourage communication and interaction among Council Members, the decision was made to postpone the Council meeting by half an hour to 5 pm in order to facilitate dinner gatherings after the meeting from April onwards. The networking session is held bi-monthly.

Enhancing Capabilities of the Secretariat ISO 9001:2008 Standards Certification In the continued drive for service excellence, the Chamber successfully maintained its ISO 9001: 2008 standards certification under TÜV SÜD PSB Pte Ltd for provision of membership services.

SCCCI Staff Further Studies Scholarship Khaw Ping Ping, Economic Research Manager, was once again awarded with $5,000 to continue his second year of studies for Master of Science in Applied Economics at the Singapore Management University (SMU).

研究与出版委员会 RESEARCH & PUBLICATIONS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

RESEARCH & PUBLICATIONS COMMITTEE

Analysing Challenges, Facilitating Communication between the Government and the Business Community

President Chua handed the SCCCI trade association analysis report to Minister for Trade and Industry Lim Hng Kiang during the 3rd Trade Association Congress.

Trade Association Analysis Report

Issue 2: Challenges in finances and lack of working capital

Between the months of January and March this year, SCCCI conducted a survey with 46 of its trade associations to gather their feedback on issues pertaining to the operation and development of their secretariat. The trade associations which were interviewed represented a broad range of economic sectors and have varying membership and secretariat sizes.

The government may consider extending the PIC scheme to trade associations as well. The government may also consider providing 100 per cent support to trade associations in the event that their secretariats need to incur costs to fund government-led industry development projects.

Based on the feedback, the common issues faced by trade associations could be classified into the following four categories with corresponding recommendations from SCCCI:

Government agencies may consider providing resources and grant assistance to trade associations to strengthen their industries. In addition, larger trade associations can assist smaller ones to set up training courses as well as to promote industry development projects.

Issue 1: No premises/high rental issue Government may consider providing a common venue for smaller trade associations. Alternatively, with the support of the government, the larger trade associations can also provide shared facilities and venues for smaller trade associations.

Issue 3: Overlapping initiatives by government agencies

Issue 4: Challenges in secretariat staffing Government/larger trade associations may consider sharing their secretariat staff with smaller trade associations. They can also offer affordable and relevant training courses for secretariat staff of other trade associations.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

On May 24, SCCCI’s Director for Economic Research Leong Teng Chau presented these findings and recommendations to 400 representatives from government agencies and the business community at SCCCI’s 3rd Trade Association Congress. At the congress, President Thomas Chua also announced that SCCCI will be providing the following assistance to the local trade associations: •• SCCCI, together with the government, will look into the provision of common premises for trade associations to be located together. SCCCI will adopt a non-profit model in the management of the common premises in order to offer competitive and affordable rental rates to them. •• Singapore Chinese Chamber of Commerce Foundation will subsidise trade associations to send their secretariat staff to the Singapore Chinese Chamber Institute of Business to enrol in the Trade Association Management Course. •• SCCCI will jointly work with trade associations to strengthen their respective industries. In this regard, the Chamber’s Commerce and Industry Department, Economic Research Department, SME Centre@SCCCI, SME Infocomm Resource Centre and its IE-SCCCI Singapore Enterprise Centre will provide relevant assistance to them. •• SCCCI will launch a new portal known as "SCCCI Connect" to provide an online platform to strengthen its communication with its trade associations as well as to promote cooperation amongst themselves. During the dialogue, President Chua handed the trade association analysis report with the above recommendations to Minister for Trade and Industry Lim Hng Kiang for the consideration of the relevant government agencies.

Assisting the Timber, Furniture, Metal and Machinery Industries to Overcome their Issue of Expiring Industrial Land Leases The SCCCI researched on the value-added of the local timber and furniture industries and presented its findings to JTC in February 2014. Subsequently, JTC had plans to develop new land use plans for these two industries where businesses will share facilities and resources to reduce initial capital investment and also lower their business operating costs. The SCCCI also researched on the economic contribution by the metal and machinery industry. It presented its research findings to Singapore Metal and Machinery Association and JTC in February 2014. JTC will further explore a metals & machinery hub for SMEs in the sector.

Assisting Trade Associations and Retailers to Prepare for the Ban on the “Point-of-Sale Display of Tobacco Products” in Stores Before it Comes into Force In order to expand its efforts to curb smoking, the Ministry of Health announced in March that the government will implement the ban on the point-of-sale display of tobacco products before the end of 2016, in order to reduce the opportunity for young people and current smokers to be in contact with cigarettes. After the ban took effect, retailers will not be allowed public display of tobacco products in their cabinets.

研究与出版委员会 RESEARCH & PUBLICATIONS COMMITTEE

On November 13, the Ministry of Health (MOH), Health Sciences Authority (HSA) and the Health Promotion Board jointly organised a briefing in Mandarin to SCCCI members and tobacco retailers to explain the proposed guidelines of the ban. SCCCI was the supporting organisation for the briefing. During the briefing, Minister for Health Gan Kim Yong said that the authorities were in the process of developing and refining the specific content of the regulations, as well as soliciting opinions from related industry groups. The industry would be given sufficient lead time to renovate or make related adjustments to their cabinets before the ban takes effect. The authorities also displayed samples of the cabinets which fulfil the new requirements set by MOH at the briefing venue for the retailers to take reference from. SCCCI President Thomas Chua noted that businesses are facing pressure from rising operating costs. Hence, the government should be in close consultation with business groups and the business community to gather relevant feedback before introducing new policies and regulations so as to reduce their compliance costs. He said that this particular briefing jointly organised by SCCCI and the Ministry of Health to consult the business community on new regulations was a good example. A total of 35 representatives from five trade associations attended the briefing. They include: The Federation of Merchants’ Associations Singapore, Kheng Keow Coffee Merchants Restaurants & Bar-Owners Association, Singapore Foochow Coffee Restaurant and Bar Merchants Association, Singapore Provision Shop Friendly Association and Singapore Mini Mart Association.

Looking into Business Issues, Reflecting Feedback from the Business Community Budget 2014 On February 21, the government announced its annual budget statement for the year 2014. It aims to continue to push economic restructuring to enhance Singapore’s economic competitiveness. In addition, S$8 billion has been pumped into a fund to pay for the “Pioneer Generation Package.” SCCCI released a press statement thereafter which received wide media coverage. SCCCI was delighted with the government’s response to several of the demands from the business community and that it had adopted some recommendations put forward by SCCCI in its prebudget survey and annual SME survey which include: •• Extension of the Productivity and Innovation Credit (PIC) scheme for another three years till YA 2018 •• Announcement of the enhancement of the Innovation and Capability Voucher (ICV) to include the purchase of equipment •• Lengthening the maximum period of employment for foreign workers who are R1 work permit holders from People’s Republic of China (PRC) and Non-Traditional Source (NTS). At the same time, SCCCI was pleased to note that government agencies such as JTC and HDB would be building a series of

研究与出版委员会 RESEARCH & PUBLICATIONS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

industrial and commercial spaces. We hoped that the government could allocate some of these spaces for the SMEs so that rental rates will continue to be affordable for them.

up operating costs, which would inevitably be passed on to consumers. This would increase the overall cost of living, especially for those in the lower income group.

Impact of Causeway Toll Hikes on the Business Community

SME Survey Between the months of May and July, SCCCI conducted the “SCCCI SME Survey” to understand the business outlook and the challenges faced by the business community, the status of their productivity improvement efforts, take-up rate of government assistance schemes and the trends of enterprises expanding overseas.

The Chamber together with The Associated Chinese Chambers of Commerce & Industry of Malaysia (ACCCIM) arranged for a joint meeting in Batu Pahat during which SCCCI President Thomas Chua shared the views of the Chamber’s members and businesses on the impact of the Causeway toll.

On August 1, Singapore raised the entry permit fees for foreignregistered vehicles coming into Singapore via the Causeway while Malaysia also raised the toll charges for all vehicles passing through the Johor checkpoint. The local business community expressed great concern about the Causeway toll hikes as it would lead to increased business costs which would in turn affect their competitiveness. In view of this, the Economic Research Department launched the “Survey on Increased Causeway Toll Charges” to understand the impact of the increase in transportation costs on trade association members and businesses and the counter-measures which they had come up with. On August 14, SCCCI and The Associated Chinese Chambers of Commerce & Industry of Malaysia (ACCCIM) arranged for a joint meeting in Batu Pahat. At the meeting, SCCCI President Thomas Chua shared the views of the Chamber’s members and businesses on the impact of the Causeway toll hikes with ACCCIM President Dato’ Lim Kok Cheong and his council members. On the same day, both Chambers issued a joint statement to reflect the sentiments of the business communities in Singapore and Malaysia. On August 15, Chamber’s President Thomas Chua hosted a dialogue with trade association members to understand the impact of the Causeway toll hikes on different economic sectors. Thereafter, the Economic Research Department consolidated the relevant feedback and suggestions provided by the trade association members and businesses via the three platforms (opinion poll, joint meeting with ACCCIM, and the dialogue with trade associations).

SCCCI solicited feedback from a total of 645 enterprises. The total number of companies participating in the survey was 25 per cent higher than in the previous year (516). The respondents came from sectors which include manufacturing, construction and services. Among them, 97 per cent consisted of SMEs. Key findings of the survey were: 1. More SMEs are taking concrete measures to improve productivity To cope with rising operating costs, up to 90 per cent of companies have taken concrete actions to improve productivity. Among them, 53 per cent of companies send employees to attend training to upgrade their skills, while 42 per cent of companies leverage on automated equipment and the adoption of information technology to improve productivity. 2. More SMEs are leveraging on government incentives 73 per cent of companies applied for government assistance schemes, a significant increase of 18 per cent compared with the previous year. A total of 65 per cent of the respondents applied for the Productivity and Innovation Credit scheme (PIC), 32 per cent leveraged on training allowance to enhance employee skills, while 16 per cent benefited from Innovation and Capability Vouchers (ICV). 3. More micro-enterprises are catching up in the bid to restructure 86 per cent of micro-enterprises have taken steps to improve productivity, an increase of more than 5 percentage points from the previous year; the proportion of applications for government assistance schemes rose from 45 per cent in the 2013 survey to 59 per cent in the current year. However, the pace of transformation of micro-enterprises is still lagging behind other large enterprises. 4. Top overseas markets for internationalisation: Malaysia, China and Indonesia

SCCCI then submitted the recommendations to the Minister for Trade and Industry Lim Hng Kiang, urging the two governments to work together to look into the difficulties faced by the local business community. At the same time, SCCCI also hoped that our government would take into consideration the specific recommendations that it had submitted.

56 per cent of enterprises plan to internationalise or expand their existing presence in overseas markets. The top destinations identified by respondents for overseas investments were Malaysia, China and Indonesia.

According to feedback from SCCCI members, the toll hikes would increase the costs of transport, raw materials and labour. Among the businesses affected, most were from the traditional industries. Many SMEs expressed concern that the toll hikes would drive

83 per cent of SMEs face the pressure of rising operating costs, while 46 per cent face the risk of declining profits. According to the survey, staff salaries, land and commercial rentals are key factors for rising operating costs.

5. More companies are facing the challenge of rising operating costs

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

On August 20, SCCCI President Thomas Chua announced the survey findings at the opening ceremony of the 16th Annual SMEs Conference.

Opportunities from ASEAN Economic Community Given Singapore’s small market, many SMEs have plans to expand their businesses overseas. The ASEAN Economic Community (AEC), with its huge market of 625 million people, member countries with high growth rates and a growing middle class consumer group, presents immense opportunities. After the AEC is formed in 2015, the free flow of goods, services, investment, skilled labour and capital will allow ASEAN member countries to achieve regional economic integration and deepen trade and cooperation amongst them. In October, SCCCI researched on the opportunities that AEC would present to our businesses, especially the SMEs. With the gradual reduction and abolition of barriers of entry for investments from ASEAN member countries, SCCCI urged businesses to be prepared to seize the opportunities created by the AEC and also to tap on government assistance schemes to expand their businesses in ASEAN. The research provided timely and effective reference for the “ASEAN Economic Community Seminar” held in early December. The research report which was also published in Chinese Enterprise served as a good reference for the business community.

Pre-Budget Survey 2015 The SCCCI Pre-Budget Survey was conducted over an 11-week period from September 15 and elicited response from 356 companies. Among the survey participants, 96.7 per cent were from SMEs; 92.6 per cent of the respondents represented decisionmakers of their respective companies. Based on feedback from the SCCCI’s Pre-Budget 2015 Survey, SCCCI urged the government to consider the following five recommendations to help businesses overcome their challenges in 2015 and beyond: •• Further widen coverage of PIC and ICV, and shorten the disbursement process •• Arrest further cost increases in foreign worker policy or tightening of quota, and offer medical and insurance subsidies to encourage the hiring of older Singaporean workers aged 55 and above •• Engage in more consultation with trade associations or businesses before introducing new government policies to ease compliance costs •• Provide targeted funding for SMEs to venture into the ASEAN market to seize opportunities arising from the impending single ASEAN market in 2015 •• Urge government-linked companies/large corporations to create more project opportunities for SMEs’ involvement to help SMEs build track records

研究与出版委员会 RESEARCH & PUBLICATIONS COMMITTEE

While results of the SCCCI’s Pre-Budget Survey show encouraging signs that more companies are taking concrete measures to improve productivity, they still face many challenges. One example is that companies which have taken the positive step to invest in automation and equipment with the support of productivity schemes are being strapped by cash flow problems due to the lengthy and protracted grant disbursement process. To give a boost to businesses in their productivity effort, SCCCI urged the government to widen the coverage of PIC and ICV. As trade associations and chambers (TACs) are regarded by the government as important channels to help industries transform, SCCCI recommended that PIC be extended to TACs as they need to upgrade their capabilities in tandem with this role. Where appropriate, TACs could also use PIC to support the purchase of machinery/equipment which could be commonly used by their members.

Seminars and Events Post-Budget Seminar On February 21, Deputy Prime Minister and Finance Minister Tharman Shanmugaratnam delivered the annual government budget statement for 2014. In order to allow members and businessmen to better understand how the budget measures would impact their businesses, SCCCI jointly organised a “2014 Budget Highlights” seminar in English with KPMG on March 14. Also present were Vice-Chairman of the Commerce & Industry Committee Philip Kia, Research & Publications Committee member Ang Fung Fung, representatives from SPRING Singapore as well as 80 representatives from the business community. KPMG partner Mak Oi Leng and Tan Boon Ngee focused on the new measures which were introduced in the budget including: the extension of the Productivity and Innovation Credit (PIC) scheme by another three years, the introduction of the new PIC + scheme, expanding the use of Innovation and Capability Voucher (ICV), and the introduction of the new land intensification allowance.

SME Survey Roundtable Discussion On September 3, the Economic Research Department organised an “SME Survey” roundtable discussion. Eight council members were invited to share the survey results as well as industry and business feedback. They were exclusively interviewed by reporters from Lianhe Zaobao. SCCCI also shared the survey results on other media platforms and received wide coverage. The chairman for the roundtable discussion was Vice-President Lau Tai San. The other council members present include: Commerce & Industry Committee Chairman Ang Kiam Meng, Vice-Chairman Philip Kia, Vice-Chairman Thomas Pek, Trade Association & Membership Affairs Committee Vice-Chairman

研究与出版委员会 RESEARCH & PUBLICATIONS COMMITTEE

Voo Soon Sang, Council Member Pang Lim, Council Member Yeo Hiang Meng and Council Member Annie Gan. They shared the challenges being faced by the industry in the process of economic restructuring. At the end of the discussion, VP Lau presented the four recommendations on behalf of SCCCI: 1. The need for SMEs to continue improving productivity in order to achieve results Productivity improvement is an ongoing effort that has gained momentum. In the next phase of productivity drive, government and TACs can help SMEs to sustain the effort to achieve the intended results and business outcome. 2. Provide affordable business premises JTC and HDB should continue to make available sufficient industrial and commercial space for SMEs so that rentals can be kept affordable. 3. Consult businesses and trade associations closely in the policy-making process Frequent introduction of new policy measures creates administrative burden and increases compliance costs for SMEs. Government should engage businesses and TACs closely to take into account their impact on businesses. 4. More effort to help SMEs build track records

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

An official publication of the SCCCI, Chinese Enterprise covers news on the Chamber’s major events and initiatives, and carries information on the latest business trends and development locally, regionally and globally, corporate strategies, interviews with business personalities, and areas of special interest to the business community. It is a bilingual and bi-monthly publication which has a significant readership profile amongst corporate members of the Chamber, senior management and top executives of government departments, statutory boards, local and overseas chambers of commerce and business associations, as well as embassies and high commissions in Singapore. Key highlights of the issues published in 2014 were: •• Issue 1: The Chamber’s Lunar New Year gathering for the Year of the Horse; SMes’ wish-list for Budget 2014; update on investments in Hengqin New Area, Zhuhai; findings of the survey on “SMEs’ ICT Adoption and Perception Trends”; interview with Heah Wei Jie of Heah Peng Seng Transport & Trading Pte Ltd on using PIC to enhance his company’s productivity; 25th Graduation Ceremony of SCCIOB; dialogue with HDB to address concerns of trade association members’ with regard to industrial and commercial space; growth prospects in Singapore and beyond through expert views at the Business Outlook Forum held in January. ••

Issue 2: Meetings with Minister for Social and Family Development Chan Chun Sing and Minister for Culture, Community and Youth Lawrence Wong at the Chamber; Celebrating Singapore’s 50th year of independence through launching two iconic SG50 events; the Chamber’s business mission to Guangzhou and Zhuhai in March; Immediate Past President Teo Siong Seng’s speeches in Parliament during the Budget 2014 debate in his capacity as NMP; exploring the potential of the Indonesian market at the business mission to Cikarang, Jakarta and Surabaya; identifying productivity lessons in Guangzhou for the Singapore catering industry; SME Centre Conference; productivity and efficiency concepts for the F&B industry; 47th War Memorial Service; International Women’s Day 2014.

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Issue 3: The 3rd Trade Association Congress with a focus on “Partnership for innovation and Growth”; in-depth survey on issues relating to Trade Associations’ Secretariat operations and development; MOU signing with the Department of Foreign and Overseas Chinese Affairs, Sichuan Provincial People’s Government; the 3rd Singapore-China Business Forum which featured speakers from six flagship projects in China; exclusive interview with Pek Lian Guan, CEO of Tiong Seng Contractors; business mission to Taipei and Kinmen explored investment opportunities brought about by ASTEP; CEO Productivity Mission to Japan; NMP Teo Siong Seng’s speech in Parliament at the debate of recommendations of MediShield Life Review Committee.

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Issue 4: A Special Edition on Productivity was published to showcase the Chamber’s consolidated efforts in supporting the nation’s productivity drive and was distributed at the opening of the National Productivity Month. Included were the many initiatives put in place to equip businesses with a better understanding of the methods of increasing productivity.

GLCs/large businesses can be incentivised further to create more partnership opportunities through their projects involving SMEs which they can then scale up.

Publications: Recording the Year’s Accomplishments Annual Report 2013 A total of 4,400 copies of the 2013 Annual Report and 3,500 copies of the Chamber’s Financial Statements were delivered on March 31 and distributed to members, in preparation for the Annual General Meeting on April 25.

Chinese Enterprise

The electronic flipbook version of Chinese Enterprise created greater brand awareness and increased its readership.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Besides the regular seminars, leadership workshops, CEO sharing sessions over breakfast, this Special Edition cast a wide canvas on the most prominent events organised by the Chamber, such as the Annual SMEs Conference and Infocomm Commerce Conference, Trade Association Congress, speciallycustomised certified in-company productivity programme (APEX-CIPM) conducted by the SCCIOB; tangible results of assistance provided by the SME Centre@SCCCI to SMEs and to micro-enterprises operating in the heartlands through its satellite offices in Toa Payoh and Ang Mo Kio; productivity workshops conducted by China Productivity Center consultants from Taiwan; and the many productivity missions organised to different countries and regions for targeted industries such as food & beverage, retail, metal and precision engineering, and catering. ••

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Issue 5: Singapore Chinese Chamber Institute of Business (SCCIOB) celebrates its 30th Anniversary; report of key findings from the SME Survey and challenges surfaced by council members at a roundtable discussion; Chamber getting the LEAD Award for two initiatives in setting up the Economic Research Unit and the IE-SCCCI Singapore Enterprise Centre in Shanghai; President Thomas Chua’s speech in Parliament on SMEs’ needs when enhancing technical education, in his capacity as NMP; interview with Prof Annie Koh on the training needs for business families in Southeast Asia; sound bites from participants and exhibitors of the 16th Annual SMEs Conference, 17th Infocomm Commerce Conference and SME Expo; article on productivity and long-term competitiveness by DBS economist Irvin Seah; Chamber’s delegation to Terengganu to attend the Terengganu Peranakan Conference; Mid-Autumn Festival celebrations. Issue 6: The SCCCI receives the Business China Enterprise Award in recognition of its efforts in forging Singapore-China relations for over a century; President Thomas Chua’s speech in Parliament on “Building World-Class Singapore Enterprises”; ASEAN Economic Community 2015 and how Singapore and our companies could benefit; Best Practices & Productivity Training to Germany and the secret behind its “Mittelstand”; Results of the Chamber’s ICT Survey; Seminar in Chongqing on regional outlook and investment opportunities in conjunction with a book launch on Singapore Investment Guide 2014/2015; Launching of the Iskandar Network@SCCCI to connect like-minded business people; Zhongshan Warship & Its Treasures Special Exhibition at the Sun Yat Sen Nanyang Memorial Hall.

Guide to the 16th Annual SMEs Conference, 17th Infocomm Commerce Conference and SME Expo 2014 As a companion to the 16th Annual SMEs Conference, 17th Infocomm Commerce Conference and SME Expo held over two days in August, the Research & Publications Committee published and compiled relevant information for the Conference Guide. Participants to the Conferences could refer to the Conference Guide to obtain essential details on the conference agenda, navigate the SME Expo through the Floor Plan, and browse through the profiles of exhibitors and participating government agencies of the Government Pavilion and vendors listed under the “Fast Pass” ICT Gallery.

研究与出版委员会 RESEARCH & PUBLICATIONS COMMITTEE

Website Development: Extending the Chamber’s Reach Through Online Channels

The Research & Publications Committee is responsible for the maintenance and development of two key websites, namely the corporate website (www.sccci.org.sg) and the World Chinese Business Network (www.wcbn.com.sg).

Corporate Website The Chamber’s bilingual corporate website is the online channel for access to the latest updates on the Chamber’s wide offering of events and activities and enables members and the public at large to read and download pertinent information. These include selected seminar presentations, significant speeches delivered at major events and in Parliament, and press releases. The corporate website also facilitates online registration for events and links users to a variety of useful websites in Singapore and beyond.

World Chinese Business Network The World Chinese Business Network (WCBN) is a global listing of more than 140,000 records of public-listed companies, large privately-owned firms and SMEs. The website contains a large number of records from mainland Chinese companies which is extremely useful as a reference point for those keen on exploring the China market. The history and profile of the World Chinese Entrepreneurs Convention, founded by the Chamber in 1991, can be found in the WCBN website.

外事委员会 EXTERNAL RELATIONS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

EXTERNAL RELATIONS COMMITTEE

Forging Singapore-China Relations for Over a Century

Council members and secretariat staff in a celebratory mood after the Chamber received the Business China Enterprise Award, marking another remarkable milestone in the Chamber’s history.

Business China Enterprise Award 2014 On November 18, the Chamber was presented with the Business China Enterprise Award in recognition of being one of the pivotal points of trade, business and relational contacts between Singapore and China. Chamber’s President Thomas Chua received the award from Deputy Prime Minister Teo Chee Hean, Guest of Honour at the Awards ceremony, on behalf of the Chamber. DPM Teo commended the Chamber on its singular efforts in building linkages with China and singled out the IE-SCCCI Singapore Enterprise Centre in Shanghai established in November 2013 and its role in helping our SMEs develop essential market contacts, competencies and knowledge in China. President Thomas Chua, in his acceptance speech, expressed his appreciation to all who had supported the Chamber in achieving this milestone and declared that receiving the Business China Enterprise Award truly encourages the Chamber to strive even harder at furthering the business and trade cooperation between Singapore and China.

Honouring our Business Pioneers SG50 Outstanding Chinese Business Pioneers Awards The landmark event that was initiated by the External Relations Committee during the year was the SG50 Outstanding Chinese Business Pioneers Awards. These SG50 Awards serve to celebrate and acknowledge the contributions of Chinese business pioneers – who journeyed together with the nation, and whose contributions and influence were an integral part of the making of Singapore as a nation. These Chinese business pioneers and veterans will receive these awards not only for the accomplishments in the corporate world but for their contributions to the social and cultural development of Singapore. At the same time, it was hoped that the example of these Chinese Business Pioneers would serve as an inspiration to the younger generations of Singaporeans as well as to the SMEs, and help them understand the tremendous efforts that have been expended by this group of veterans in flying the Singapore flag. These examples would hopefully sow the seed for them to strive for success and contribute to the current and future development of Singapore.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Nominations opened on April 30 for Singaporean Chinese entrepreneurs who meet the following criteria: Born on or before December 31 1949 (aged 65 and above in 2014) and obtained Singapore citizenship on or before December 31 1986; made outstanding and sustained contributions to the economic, social and cultural development of Singapore; business owner who contributed substantially to the growth of his/her organisation’s profit, sales and returns on capital invested; demonstrated outstanding leadership qualities in their respective industries.

外事委员会 EXTERNAL RELATIONS COMMITTEE

Visit of the Hon. Jay Weatherill, Premier of South Australia

Tang Kin Fei, External Relations Committee Chairman, was appointed as the Organising Committee Chairman while External Relations Committee Vice-Chairman George Goh was one of the two Organising Committee Vice-Chairmen responsible for the preparatory work leading up to the actual Awards Ceremony on February 6 2015.

Establishing Rapport with Overseas VIPs and Ambassadors Visit of Jack So, Chairman of the HKTDC Jack So, Chairman of the Hong Kong Trade Development Council (HKTDC), and Vivienne Chee, General Manager of HKTDC Ltd, Singapore Representative Office, paid a courtesy call to the Chamber on June 27. As SCCCI is the apex body of the Chinese business community in Singapore, and has a large membership network of the local trade associations and corporate entities, Mr So was keen to learn about the latest developments on Singapore’s economy. During the discussion, Mr So explained that HKTDC is the equivalent of IE Singapore, and is a statutory body established by the Hong Kong government 46 years ago. Its general purpose is to enhance trade relations between Hong Kong and the rest of the world. He was received by President Thomas Chua, International Affairs Committee Vice-Chairman Edward Ang, Secretary-General Tham Poh Cheong and Senior Director Fiona Hu.

Visit of the Philippines Ambassador HE Antonio Morales, the newly appointed Philippines Ambassador to Singapore, visited our Chamber to know more about our organisation and to discuss areas of collaboration with the Embassy of the Philippines and its Philippine Trade & Investment Centre, in servicing our members’ potential business interests in the Philippines. He was accompanied by Glenn Penaranda, Commercial Counsellor, and Edna Lazaro, First Secretary and Consul. He was received by President Thomas Chua, International Affairs Committee Chairman Tan Kim Seng, Secretary-General Tham Poh Cheong and Senior Director Fiona Hu.

Vice-President Roland Ng (middle) presenting a token to Hon. Jay Weatherill, Premier of South Australia (second from left) after the courtesy visit.

In conjunction with the official bid by the Chinese Chamber of Commerce South Australia to host the 14th World Chinese Entrepreneurs Convention in 2017, the Hon. Jay Weatherill, Premier of South Australia, paid a courtesy call to the Chamber, on November 28. He was received by Chamber’s Vice-President Roland Ng, Property Management Committee Vice-Chairman Kho Choon Keng, Secretary-General Tham Poh Cheong and Senior Director Fiona Hu. The Premier emphasised that Adelaide has hosted many national and international conventions and is well-recognised as a city offering world-class and versatile facilities, including a dedicated convention centre and a comprehensive selection of accommodation. He added that delegates could also enjoy scenic visits to wine producing districts, historic villages, wildlife sanctuaries and seaside resorts, all within close proximity to the city. Accompanying the Premier to the courtesy call was HE Philip Green, Australian High Commissioner to Singapore; Bronwyn Hurrell, Deputy Chief of Staff, Media Communications; and Sam Crafter, Principal Economic Advisor.

Networking with Regional Chinese Chambers and Foreign Chambers Visit of the Kenya Private Sector Alliance (KEPSA) Kenya’s apex business body, the Kenya Private Sector Alliance (KEPSA) visited the Chamber on January 8 during their study visit to Singapore to learn from successful local Chambers. The 7-member delegation was headed by KEPSA Chairman Vimal Shah. During the discussion at the Chamber, they asked about our purpose and mission, operations, membership and growth, revenue mobilisation and financial sustainability, knowledge services and research analysis, advocacy and lobbying, and our regional presence and linkages. The delegation was received by External Relations Committee Chairman Tang Kin Fei, Vice-Chairman George Goh, Secretary-General Tham Poh Cheong and Senior Director Fiona Hu.

外事委员会 EXTERNAL RELATIONS COMMITTEE

Inter-Chamber Lunch with Foreign Chambers

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Visit of the Western Australian Chinese Chamber of Commerce Inc Khoon Tan, President of the Western Australian Chinese Chamber of Commerce Inc, together with WACCC Honorary President Simon Lee, paid a courtesy call to the Chamber on August 15, to solicit support for its bid to host the 14th WCEC in 2017. Mr Tan informed our Chamber that there are 40 Chinese associations in Western Australia currently and that WACCC has good support from all of them. He added that there are 130,000 Chinese in Western Australia, with half originating from mainland China.

Visit of the UK Chinese Business Association Secretary-General Tham Poh Cheong hosted lunch for the representatives of the various foreign Chambers in Singapore.

For the first time, a casual lunch was arranged with a few foreign Chambers in Singapore, to establish a better rapport among business chambers at the Secretariat level and look into possible areas of collaboration. It was attended by the heads of Secretariat and key Secretariat staff of the American Chamber of Commerce, Australian Chamber of Commerce, British Chamber of Commerce, Dutch Chamber of Commerce, European Chamber of Commerce and New Zealand Chamber of Commerce. During the lunch on May 15, the representatives of the foreign Chambers were briefed on the Chamber’s history and background, as well as its role in helping companies to raise their productivity, overcome challenges, adopt new technologies, conduct research on business issues, and promote government assistance schemes.

Visit of the Terengganu Chinese Chamber of Commerce & Industry A 6-member delegation from the Terengganu Chinese Chamber of Commerce & Industry (TCCCI) led by its President Dato’ Low Kian Chuan paid a courtesy call to our Chamber on April 23 to foster closer collaboration and to promote tourism, trade and investment in Terengganu. At the same time, Dato’ Low encouraged the Chamber to send a delegation to participate in its Terengganu Peranakan Conference in September, which focused on promoting the unique Peranakan heritage, culture and food in Terengganu. He also mentioned that AirAsia had just launched a direct flight from Terengganu to Singapore on April 22 and hoped this would encourage more business and leisure travel between Terengganu state and Singapore.

Visit of the Myanmar Chinese Chamber of Commerce U Myint Shwe, Chairman of the Myanmar Chinese Chamber of Commerce, led a 7-member delegation to visit the Chamber on June 20, to officially present its bid to host the 14th WCEC in 2017. The Myanmar delegation updated our Chamber on Myanmar’s latest economic development and explained that reforms have been well under way since 2011 onwards. After the briefing and discussions, the Chamber hosted dinner for the delegation at Park Palace Restaurant.

On December 9, the Chamber received a visit from a 5-member delegation from the UK Chinese Business Association (UKCBA) led by its Chairman Jimmy Zhang, which hoped to solicit our support for its official bid for the 14th World Chinese Entrepreneurs Convention in 2017. The UKCBA delegation was received by President Thomas Chua, Vice-President Lau Tai San, General Affairs Committee Chairman Charles Ho Nai Chuen, Secretary-General Tham Poh Cheong and Senior Director Fiona Hu. The meeting was followed by discussions over lunch at Park Palace restaurant.

Support of Regional Anniversary Functions and Events Chinese New Year Gathering of the Johor Bahru Chinese Chamber of Commerce and Industry In response to the invitation by the Johor Bahru Chinese Chamber of Commerce and Industry JBCCCI) to attend its Chinese New Year Gathering on February 17 at the Grand Straits Garden Seafood Restaurant in Johor Bahru, Vice-President Lau Tai San led a group from SCCCI to attend this function. He was accompanied by Commerce & Industry Committee Vice-Chairman Philip Kia, council member Simon Goh, member Low Sim Seah and Secretary-General Tham Poh Cheong. The guest of honour was Dato’ Seri Mohamed Khaled bin Nordin, the Chief Minister (Menteri Besar) of Johor State.

60th Anniversary of the Federation of Filipino-Chinese Chambers of Commerce and Industry, Inc On March 28-31, a 16-member delegation from the Chamber headed by Vice-President Roland Ng attended the 60th Anniversary celebrations of the Federation of Filipino-Chinese Chambers of Commerce and Industry, Inc. (FFCCCII) which included a Welcome Dinner at Century Seafood Restaurant on March 28, an exhibition at SMX Convention Centre on March 29 followed by an ASEAN Chinese Entrepreneurs Forum, and a Gala Dinner at Solaire Resort & Casino on that same evening. The celebrations in Manila were attended by External Relations Committee Vice-Chairman George Goh and Mrs Goh, Trade Association & Membership Affairs Committee Vice-Chairman Voo Soon Sang and Mrs Voo, Trade Association & Membership Affairs Committee Vice-Chairman

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Tan Bock Huat and Mrs Tan, council member David Tang and Mrs Tang, council member Ko Oon Joo and Mrs Ko, honorary council member James Kuah and Mrs Kuah, and member Lim Chin Hwee and Mrs Lim.

Dinner in Commemoration of the 40th Anniversary of the Establishment of Malaysia-China Diplomatic Relations and Celebration of 68th Anniversary of ACCCIM The Associated Chinese Chambers of Commerce & Industry of Malaysia (ACCCIM) celebrated its 68th Anniversary on August 20 in conjunction with the 40th Anniversary of the Establishment of Malaysia-China Diplomatic Relations. The theme of the event was “New Era of Shared Prosperity–Growing from Strength to Strength”. SCCCI Vice-President Roland Ng, Trade Association & Membership Affairs Committee Vice-Chairmen Voo Soon Sang and Tan Bock Huat attended the celebrations on behalf of the Chamber.

Participation in the Terengganu Peranakan Conference

外事委员会 EXTERNAL RELATIONS COMMITTEE

Mrs Ang, Trade Association & Membership Affairs Committee Vice-Chairman Tan Bock Huat and Mrs Tan, council member David Loh and Mrs Loh, council member Chia Chor Meng and Mrs Chia, International Affairs Committee member Raymond Toh and Mrs Toh, and Senior Director Fiona Hu. Apart from the events related to the Terengganu Peranakan Conference, an industrial visit was also incorporated into the programme. Briefings were held at the East Coast Economic Region Development Council (ECERDC), and Eastern Pacific Industrial Corporation which included a quick tour of the Kemaman port facilities.

110th Anniversary Dinner of The Chinese Chamber of Commerce and Industry of Kuala Lumpur and Selangor (KLSCCCI) President Thomas Chua, council members Tan Huay Lim and David Loh represented our Chamber to participate in the 110th Anniversary Dinner of the KLSCCCI at the Kuala Lumpur Convention Centre on October 11.

Profiling the Chamber through Closer Engagement with Media On the back of many significant events, coupled with the frequency of media requests with regard to new government announcements or policy changes, there was very pronounced media presence for the Chamber in all local Chinese and English newspapers and television channels. We also received additional publicity through interview requests from PRC media; assisted with shooting of onsite footage for television documentary productions such as Tuesday Report: The Towkays; providing case examples from SME Centre@SCCCI and SME Centre@Central to be profiled in the Chinese press; and launching of a special column in Lianhe Wanbao.

Dato’ Low Kian Chuan, President of TCCCI (centre) and Alex Lee, Vice President of TCCCI (right) and Roland Ng, SCCCI Vice-President, cutting the mooncake on stage during the official opening ceremony of the Terengganu Peranakan Conference on September 12.

In response to the invitation from the Terengganu Chinese Chamber of Commerce & Industry, the External Relations Committee arranged for a 22-member delegation to set off by coach to Terengganu on September 11, to participate in the Terengganu Peranakan Conference organised by the TCCCI. The series of events included the Welcome Dinner held exclusively for our Chamber delegation at Ocean Restaurant, the opening of the Terengganu Peranakan Conference on September 12, heritage walk of Kampung Cina, and the opening street parade which marked the opening of the 9-day Terengganu Peranakan Festival. Members of the delegation consisted of Vice-President Roland Ng and Mrs Ng, International Affairs Committee Chairman Tan Kim Seng and Mrs Tan, Culture, Education & Community Affairs Committee Chairman Wu Hsioh Kwang and Mrs Wu, Research & Publications Committee Vice-Chairman Chan Hian Siang, External Relations Committee Vice-Chairman George Goh and Mrs Goh, International Affairs Committee Vice-Chairman Edward Ang and

外事委员会 EXTERNAL RELATIONS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

President Thomas Chua (second from right), Tang Kin Fei (middle), External Relations Committee Chairman and Chairman of the SG50 Outstanding Chinese Business Pioneers Awards Organising Committee; Wu Hsioh Kwang, Chairman of the Culture, Education & Community Affairs Committee and the Organising Committee for the Special Exhibition on the Roles and Contributions of SCCCI towards Singapore’s 50 Years of Nation-building; George Goh (second from left), Vice-Chairman of the External Relations Committee and SG50 Outstanding Chinese Business Pioneers Awards Organising Committee; and Seow Choke Meng (extreme left), Chairman of the Research & Publications Committee and Vice-Chairman of the SG50 Outstanding Chinese Business Pioneers Awards Organising Committee.

Media Conference

Luncheon with PRC Media in Singapore

A Media Conference was held on April 29 to kick off the two landmark projects that our Chamber would be organising in 2015 in conjunction with the celebration of Singapore’s Golden Jubilee, these being the SG50 Outstanding Chinese Business Pioneers Awards, and Special Exhibition on the Roles and Contributions of SCCCI towards Singapore’s 50 Years of Nation-building.

In order to engage with the China media presence in Singapore, a lunch was arranged on June 25. Present at the lunch was Zhao Huitian, Chief Representative of the China Council for the Promotion of International Trade Representative Office in Singapore; Zhang Jun, Deputy Representative, CCPIT Singapore Representative Office; Zhang Min, First Secretary (Political and Press), PRC Embassy in Singapore; Tian Ni, First Secretary (Political and Press), PRC Embassy in Singapore; Chen Jipeng, Correspondent, Xinhua News Agency Singapore Bureau; Tao Jie, Bureau Chief of the Economic Daily Singapore Bureau; Alimusi, Bureau Chief of CCTV Singapore Bureau; Zhao Ying, China International Broadcasting Network Singapore Bureau Correspondent; Xiao Min, General Manager, People’s Daily Overseas Edition Singapore Channel; Wu Ting Ting, Xinhua News Agency Singapore Channel.

Both projects were consequently well covered by the media.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

商团与会员事务委员会 TRADE ASSOCIATION & MEMBERSHIP AFFAIRS COMMITTEE

TRADE ASSOCIATION & MEMBERSHIP AFFAIRS COMMITTEE Connecting and Engaging Our Members

Minister Lim Hng Kiang (left) and President Thomas Chua (right) discussed on the challenges faced by Trade Associations during the dialogue.

SCCCI 3rd Trade Association Congress On May 24, the Chamber held the 3rd Trade Association Congress at its Auditorium, revolving under the theme of “Partnership for Innovation and Growth”. This is also the first time the Congress, which was attended by around 400 participants, featured a sharing session by invited speakers from two overseas Trade Associations. Representatives from SPRING Singapore, International Enterprise (IE) Singapore and Jurong Town Corporation (JTC), and many government officials also attended the Congress. Minister for Trade and Industry Lim Hng Kiang graced the event as Guest of Honour, and Minister of State for Trade and Industry Teo Ser Luck attended the event as Special Guest. During his speech, President Chua encouraged Trade Associations to learn from the experiences of both local and overseas associations, expanding their industry value chains with new

technology, staying united to overcome challenges, and explore overseas markets collectively. He also recommended trade association members to participate in the new interactive portal– SCCCI Connect, to share business information and business opportunities, and to fully utilise this new platform to strengthen mutual linkages. Minister of State for Trade and Industry Teo Ser Luck encouraged Trade Associations to work together, leading their respective industries to continue tapping on the government’s support, to help their members’ businesses move up the value chain, and make a big difference in driving innovation and productivity. The first half of the event featured a sharing session by the invited speakers from overseas trade associations–David Chang, Vice-President of the National Association of Small and Medium Enterprises Taiwan, and Li King Hi, Honorary Chairman of the

商团与会员事务委员会 TRADE ASSOCIATION & MEMBERSHIP AFFAIRS COMMITTEE

Hong Kong Jewellery and Jade Manufacturers Association, while the next panel discussion involved four local Trade Association representatives: Dr Andrew Tjioe, President of the Restaurant Association of Singapore; Michael Yew, Deputy Chairman of SAAA@ Singapore; Phua Boon Huat, Honorary Secretary of the Singapore Furniture Industries Council, and Chua Wui Meng, President of the Victoria Street Wholesale Centre Merchants’ Association, who engaged in a lively discussion on helping members leverage on government assistance schemes. The second half of the session featured a sharing presentation by the Chamber’s Economic Research Department on issues relating to trade associations’secretariat operations and developments. This was followed by a dialogue with Minister Lim Hng Kiang who said that Singapore is expected to grow at a rate of 2 to 4 per cent in the coming months, around half the growth compared to the previous decade, adding that it is a must to increase productivity in order for Singapore to continue with its growth. He also stressed that the government needs the support of trade associations and hoped to work more closely with them in identifying and managing the various issues faced by the different industries today. While Trade Associations agree that economic restructuring is necessary, it was also noted that economic restructuring would impose great pressure on SMEs due to the lack of funds and staffing issues. During the dialogue with Minister, Trade Association representatives raised problems they face such as secretariat operations, manpower training, high rental costs, shortage of manpower, amongst others, and hoped relevant government agencies would look into their issues.

Members’ Nite The Chamber organised its annual Members’ Nite on February 22 to celebrate the New Year and to strengthen the friendship and cooperation among the Chamber’s interest groups, namely the Young Entrepreneurs Network (YEN), Career Women’s Group (CWG), Mandarin Singing Class and Toastmasters Club. President Thomas Chua expressed his gratitude to the Trade Association & Membership Affairs Committee for its contribution in the past five years, and to the interest groups for their great effort and preparation in organising the event. He especially thanked Quek Soo Boon and Annie Gan for leading the Career Women’s Group (CWG) and Young Entrepreneurs Network (YEN) respectively, creating more networking and learning opportunities for the groups. He also encouraged members to actively participate in Chamber’s events, so as to foster a sense of belonging and discover new business opportunities.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Importers and Exporters Association would have enough time to sell their existing inventory. These positive results are the outcome of effective communication at the lunch meetings. The Chamber introduced the “SME Talent Programme” to the trade association representatives present, encouraging their member companies to participate in the Programme. President Chua urged increased networking and cooperation among its trade association members, leveraging on SME Centre’s resources, to provide service to their member companies.

Conversation on Increased Causeway Toll Charges and its Effects on the Business Community Malaysia announced an increase in Causeway toll charges with effect from August 1. The Land Transport Authority announced that Singapore would match Malaysia’s new toll charges in the following weeks. SCCCI President Thomas Chua and Trade Association representatives conducted a conversation on August 15, to share views and concerns on the subject. The session was attended by 52 participants, including SCCCI Council Members and Trade Association representatives from Singapore Jewellers Association, Restaurant Association of Singapore, Sarawak Importers & Exporters Association, Singapore Food Manufacturers’ Association, Singapore Fruits and Vegetables Importers & Exporters Association, Singapore Glass Association, The Federation of Merchants’ Associations, Singapore, SAAA@ Singapore, Singapore Vehicle Traders Association, Singapore Motor Cycle Trade Association, Singapore Precision Engineering and Tooling Association, Zhejiang(S) Entrepreneurs Association, Singapore Sanitary Ware Importers and Exporters Association, Singapore Cranes Association, Singapore Ship-Chandlers Association, Singapore Toys & Confectionery Dealers’ Association, Woodlands East Industrial & Commercial Association, Singapore Fish Merchants General Association, Kheng Keow Coffee Merchants Restaurant & Bar-Owners Association, Express & Excursion Bus Association, Seafood Industries Association Singapore and Singapore School & Private Hire Bus Owners Association.

Briefing on New Government Regulations

Networking Lunch with Trade Association Members On April 8, the eighth association lunch meeting was held since the installation of the 57th SCCCI Council. Trade association members were invited to share their industry challenges and concerns. The Chamber would then raise related issues to the relevant authorities to render assistance to trade association members. President Thomas Chua cited examples, mentioning that the Chamber has been helping the Singapore Timber Association and the Singapore Furniture Industries Council to discuss its land lease problems with JTC, with satisfactory results; appealing to the Monetary Authority of Singapore to give used car dealers a grace period before implementing curbs on motor vehicle loans, so that the Singapore Vehicle Traders Association and the Automobile

Major Lim Lam Kwang (right) from SCDF answered members’ enquiries while Commerce & Industry Chairman Ang Kiam Meng (left) chaired the Q&A session.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

For safety considerations, the Singapore Civil Defence Force (SCDF) stopped the issuing of Temporary Change of Use Permits for cold rooms in buildings. The SCCCI and SCDF organised a briefing on November 21, to help affected businesses gain a better understanding of this new regulation and share on the alternative solutions. Three Trade Associations, namely Singapore Food Manufacturers’ Association, Association of Catering Professionals Singapore and Woodlands East Industrial & Commercial Association, appointed 21 representatives to attend the briefing. Also present were 12 representatives from the Housing & Development Board, JTC and Agri-Food & Veterinary Authority of Singapore.

Networking Luncheon for Trade Association Secretary-Generals On October 17 and November 27, Secretary-General Tham Poh Cheong hosted two networking luncheons with SecretaryGenerals of Trade Association Members. During the luncheons, issues raised at the 3rd Trade Association Congress were further discussed and views pertaining to the establishment of the Trade Association Hub were collected. In addition, the secretariat also gained a deeper understanding of the operating issues of trade association secretariats, so as to surface some of these issues to the relevant government agencies. Attendees of the luncheons were from: •• Association of Electronic Industries in Singapore (A.E.I.S.) •• Association of Process Industry •• Bedok Industrial Park E Association •• Institute of Estate Agents •• Print & Media Association, Singapore •• Singapore Cranes Association •• Singapore Foochow Coffee Restaurant and Bar Merchants Association •• Singapore Food Manufacturers’ Association •• Singapore Fruits and Vegetables Importers & Exporters Association •• Singapore Furniture Association •• Singapore Infocomm Technology Federation •• Singapore Plastic Industry Association •• Singapore Provision Shop Friendly Association •• Singapore Renovation Contractors & Material Suppliers Association •• Singapore School & Private Hire Bus Owners Association •• The Federation of Merchants’ Associations, Singapore •• The Singapore Booksellers & Stationers Association •• The Singapore Contractors Association Ltd

KHL Printing: Corporate Visit & Sharing Session On October 24, 30 members, including five Council Members, visited one of the largest print and media groups in Singapore–KHL Printing Co Pte Ltd, located at Loyang. Members learnt how KHL Printing draws on advanced technology and innovation to expand business scope, and shift from a traditional print publishing house to a diversified media company.

商团与会员事务委员会 TRADE ASSOCIATION & MEMBERSHIP AFFAIRS COMMITTEE

Bringing Like-Minded Members Together Through Passion and Interest Young Entrepreneurs Network New YEN Committee Members YEN welcomed three new members into the committee in 2014: •• Andrew Ng Cheng Kang, Director, Triplestar Holdings Pte Ltd, joined the Mentorship Programme and Outreach to the Growth Industry group. •• Loh Jian Hao, Chief Producer, Produce Workshop Pte Ltd, joined the Chinese Moral Values and Business Ethics, and Growth Industry Programme group. •• Sean Wu Xiuzhuan, Vice-President (Corporate Development), Straco Holding Pte Ltd, joined the Community Welfare Projects group.

Ministerial Luncheons with YEN Under the leadership of YEN Chairperson Annie Gan, YEN organised four separate Ministerial Luncheons, providing committee members, youth council members and members the opportunity to interact and exchange views with Ministers, and giving feedback in response to economic and social issues, from the perspective of the younger generation. On February 28, Deputy Prime Minister Teo Chee Hean discussed issues on the Budget 2014, Pioneer Generation Package, Productivity and Innovation Credit, ways to help SMEs sustain their businesses and venture overseas, and issues related to Singapore’s population policy and fall in fertility rate. On March 20, Deputy Prime Minister Tharman Shanmugaratnam discussed on the importance of building local brands and creating effective government assistance schemes. The group also gave feedback on the inflexibility of funding application procedures and requirements, that resulted in some companies not being able to apply for funding successfully. Attendees of the meeting also suggested for the government to set up a committee to review appeal cases on a case-by-case basis. It was also brought to DPM Tharman’s attention that some micro-enterprises could not benefit from some government funding such as the Productivity and Innovation Credit. DPM Tharman commented that the SME Centres could help companies overcome labour shortage challenges amidst the restructuring of Singapore’s economy. On September 24, Minister for Health Gan Kim Yong and Parliamentary Secretary Low Yen Ling discussed on the ageing population issue and ways to enable elderly workers to continue to contribute to the economy by tapping on their experiences.

Mentorship Programme This year, YEN organised three sessions for the Mentorship Programme, with each session limited to about 26 youth members. Through the candid sharing of our council members, participants also gained insights and useful advice from the sessions.

商团与会员事务委员会 TRADE ASSOCIATION & MEMBERSHIP AFFAIRS COMMITTEE

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Attendees taking a group photo with Deputy Prime Minister Tharman Shanmugaratnam after the fruitful discussion during lunch.

On February 28, the YEN invited Lim Hock Chee, Director & CEO of Sheng Siong Group Ltd, and Paul Loo Lip Giam, Group CEO of Focus Network Agencies (S) Pte Ltd, as mentors for youth entrepreneurs in the Retail Industry. On July 11, the YEN invited Ang Kiam Meng, CEO of JUMBO Group of Restaurants, and Pang Lim, Managing Director of Koufu Pte Ltd, as mentors for youth entrepreneurs in the F&B Industry. On September 30, the YEN invited Roland Ng, Group CEO of Tat Hong Holdings Ltd, and Charles Ho, Managing Director of On Cheong Pte Ltd, as mentors for the session on “Bringing Family Business to Greater Heights”.

“Baking Good Time with Sunbeam Place” Community Welfare Project On June 14, the committee together with 16 volunteers brought 20 children from Sunbeam Place to BreadTalk IHQ for a visit to learn how to bake cookies. At the end of the event, participants enjoyed a buffet lunch sponsored by BreadTalk. The baking class was sponsored by BreadTalk and received $1,000 from the Singapore Chinese Chamber of Commerce Foundation.

Receiving the Young Thai-Chinese Chamber of Commerce Delegation

Mentorship Site Visit To increase the effectiveness of the Mentorship Programme, the committee also followed up with company site visits for these young entrepreneurs to allow them to further understand the mentoring company’s day to day operations. Members visited Sheng Siong Group headquarters on August 16 and The Cocoa Trees headquarters on November 15.

Using Confucianism in Modern Business Management On May 23, YEN’s “Chinese Morals and Business Ethics Series” invited Pang Lim, SCCCI Council Member and Managing Director of Koufu Pte Ltd, to share with 70 participants on using the philosophy of The Great Learning, one of the four books in Confucianism, in managing his business on various levels and the practical implementation of its teachings.

New Industries Networking Series On July 22, YEN organised a Business Networking Session at PHO STOP Café + Bar for 32 participants, providing a platform for two new industry companies Produce Workshop Pte Ltd and Edible Gardens to share on their business model, current business profile and how they overcame difficulties met during the journey of being an entrepreneur.

Delegates of Young Thai-Chinese Chamber of Commerce and members of YEN sharing a picture moment after the visit to Sia Huat Pte Ltd.

On November 1, the YEN committee organised a visit to Sia Huat Pte Ltd and ToTT Store for the Young Thai-Chinese Chamber of Commerce’s committee members who participated in a course for the secondgeneration business owners which focused on the managing of family business. The delegation was led by Thai-Chinese Chamber of Commerce English Secretary-General and Young Thai-Chinese Chamber of Commerce Honourable President for Life Prasong Owlarn.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Council Member Tan Choon Boon, Managing Director of Sia Huat Pte Ltd, received the delegates during the visit. Besides learning about the company’s developments and operations, delegates were also given a tour around the logistics and storage facilities as well as the retail outlet.

Career Women’s Group The Career Women’s Group (CWG), with its focus on cultivating the four core values of De (Virtue), Zhi (Wisdom), Qun (Fellowship) and Mei (Grace), organised a series of activities to help in the holistic development of career women.

Induction of New Committee Members CWG welcomed three new members into the committee in 2014: •

De (Virtue)

Leong Wai Leng : Bank of Singapore, Head of Business (Management Unit, CEO’s Office) Sabrina Tan: Skin Inc Global Pte Ltd, Founder & CEO •

Mei (Grace)

Angelia Yang: J-EMS Enterprise Pte Ltd, Chief Executive Officer

International Women’s Day Celebrations 2014 On March 8, CWG held its annual International Women’s Day celebrations at Pan Pacific Hotel. Themed “Timeless: Crossing Boundaries, Bridging Generations, Moving Forward”, the event marked the first time distinguished overseas female leaders were invited as guest speakers to the conference. Grace Fu, Minister of the Prime Minister’s Office and Second Minister for the Environment & Water Resources and Foreign Affairs attended the event along with various lady ambassadors and high commissioners and 250 outstanding career women.

商团与会员事务委员会 TRADE ASSOCIATION & MEMBERSHIP AFFAIRS COMMITTEE

In his speech, President Thomas Chua called upon more successful career women to run for the Chamber’s council elections. He urged them to use the Chamber as another platform to develop their strengths while contributing to the society. Minister Grace Fu encouraged enterprises to come up with policies that would help to increase the ratio of females serving in director or upper management roles. While she noted that China had already started the Women’s Liberation Movement during Sun Yat Sen’s era, and there was a saying that “women held up half the sky” during Mao Zedong’s time, she regrettably acknowledged that Singapore was still lacking in assisting females to excel at the workforce. She highlighted that for women to develop their career further, they first need their family to share the familial responsibility. Enterprises can provide support to female employees with children by adopting a more flexible approach in employing and managing them, as well as providing them with opportunities for training and development. Similarly, the government will continue to implement policies to support women in the workforce. The five guest speakers at the event included Li Wei (Chairman, Fenglan Industrial Co Ltd), Jennifer Li (Chief Financial Officer, Baidu), Sabrina Tan (Founder & CEO, Skin Inc), Melissa Kwee (Director, Pontiac Land) and Pat Law (Founder, GOODSTUPH). The main takeaway message was that support from family and team, rather than individual strengths, played the most important role in success.

Shimmery Glittery Christmas Party On December 7, 100 members and invited council members gathered at the NUSS Guild House, Suntec City, for the annual year-end party. This year’s party theme was “Shimmery Glittery Christmas Party” and guests were treated to a sumptuous buffet, as well as entertaining performances by the CWG’s Qun Line Dance members. An instant photo booth was also set up for guests to create memories to take home with.

SCCCI President Thomas Chua and CWG Chairperson Quek Soo Boon with guest speakers at the CWG 2014 International Women’s Day Celebrations.

商团与会员事务委员会 TRADE ASSOCIATION & MEMBERSHIP AFFAIRS COMMITTEE

Let’s Care (De) Activities •

Project “SEED”

Since 2012, Career Women’s Group has been collaborating with Singapore Corporation of Rehabilitative Enterprises (SCORE) to run “Project SEED”, a community project seeking to utilise the resources of the Chamber and Singapore Chinese Chamber Institute of Business (SCCIOB) to help Chinese female ex-inmates reintegrate back into the society. The first and second run of “Project SEED” saw a total of 24 female ex-offenders being selected for skills training. Of the selected women who participated in the programme between 2012 and 2013, six are still in the workforce and are performing commendably. The third run of “Project SEED” commenced in April 2014 and 15 selected female convicts began their training courses with SCCIOB from August 2-15 2014. From 2014, the project has expanded its scope to help female ex-offenders from all races to reintegrate back to the society.

Let’s Inspire (Zhi) Activities •

Company Visit to Banyan Tree Holdings Ltd

On September 2, 19 members of the CWG Committee went on a company visit to Banyan Tree Holdings Ltd. Claire Chiang, Senior Vice-President of Banyan Tree Holdings and Advisor to the CWG Committee, shared interesting stories and management concepts of the organisation with all participants.

Let’s Share (Qun) Activities •

“Ah Boys to Men” Musical Outing

On April 26, members of the CWG Committee organised an outing to Resorts World Theatre to watch the musical, “Ah Boys to Men”. Before the show, members gathered together for a meal as a committee bonding session. •

Participation in Charity Concert: Project C.A.R.E 2014

On April 27, the all-female CWG KARLOS Band was invited to perform at the CDAC-SFCCA Project C.A.R.E 2014. Playing to an audience of 500 elderly folk from various welfare organisations, the ladies of the Band spent an enjoyable family day with all who attended. Chan Chun Sing, Minister for Social and Family Development and Second Minister for Defence, was the Guest of Honour for the event. •

Participation in Singapore Breast Cancer Foundation Charity Golf Competition

On July 31, CWG committee member Anne Lee led a team consisting of CWG members to participate in a charity golf competition organised by Singapore Breast Cancer Foundation. The team also raised a total of $7,250 for the event. One member was awarded the “Best Golfer” for her outstanding performance in the female category. Mrs Goh Chok Tong was the Guest of Honour at the event.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

•

Line Dance (Advanced) Class

The Line Dance (Advanced) Class, taking place every Tuesday over 10 sessions, started on September 23. Besides learning various dance techniques, relaxing mind and body and strengthening physique, students were also able to network and meet new friends. Experienced local dance instructor Irene Lee was engaged as the instructor. •

“Now, Discover Your Strengths!” Sharing Session

On October 17, StrengthsAsia Gallup Certified Strengths Coach, Lee Ming Ying, was invited by the “Qun” group to conduct a sharing session, “Now, Discover Your Strengths!” 25 participants turned up to find out more about using the Gallup StrengthsFinder to discover and optimise individual talents. •

Breast Cancer Foundation Charity Dinner

In support of the Pink Waves Charity Dinner organised by Singapore Breast Cancer Foundation, CWG purchased two tables (each amounting to $5,000) for the meaningful event. Held on November 27 at Mandarin Orchard Hotel, the Charity Dinner was graced by Guest of Honour Dr Amy Khor Lean Suan, Senior Minister of State, Ministry of Health and Ministry of Manpower and Deputy Government Whip.

Let’s Shine (Mei) Activities •

“Dining with the Nonyas” Networking Session

On July 18, the “Mei” group organised a networking session at the SCCCI Exhibition Room. Wee Eng Hwa, the daughter of Wee Kim Wee, Singapore’s 4th president, and author of Cooking for the President, was invited as the guest speaker to share with 60 participants on Peranakan culture and cuisine. The networking session introduced participants to Peranakan food culture and also provided insights into Mrs Wee Kim Wee’s treasured Peranakan recipes. •

Mandarin Singing Class

As per previous years, the 2014 “Sentimental Hits” & “Folk Songs” classes were conducted on Tuesdays and Saturdays respectively. Four series were organised within the year, with each series spanning 10 sessions. Each class had approximately 35 students. •

SCCCI Folk Songs Class 2014 Annual Concert

On December 27, 35 students from the Folk Songs class performed in the annual concert at SCCCI Auditorium to an audience of 350 people. The concert showcased the students’ efforts for the past year.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

科技委员会 TECHNOLOGY COMMITTEE

TECHNOLOGY COMMITTEE

Recharging SMEs for Performance & Productivity Boost

“Technnovation 2014” On April 11, the SIRC@SCCCI, Technology Development Centre@ ITE Central, Fraunhofer IDM@NTU and Tigernix jointly organised the session where speakers introduced the innovation eco-system and available technologies which would not only improve the productivity of businesses, but also value-add to the current products and services provided by businesses. The event was attended by 60 participants.

“Gain a Competitive Edge with Business Intelligence” Seminar

SIRC@SCCCI organised a series of activities and courses to help SMEs harness technology to increase productivity, lower business costs, and make use of social media as a marketing platform to promote products and services effectively.

To help SMEs gain knowledge on the “what”, “why”, and “how to” of Infocomm Technology for their businesses, the Chamber’s SME Infocomm Resource Centre (SIRC@SCCCI) organised a series of activities and courses to help SMEs harness technology to increase productivity, lower business costs, and make use of social media as a marketing platform to promote products and services effectively.

“B2B Leads Generation–LinkedIn Marketing (Basic Level)” Workshop On February 7, 14, 21 & 28, ten participants attended the workshop which equipped them with working knowledge on how SMEs could manage and fine-tune their LinkedIn profile to attract enquiries, convert to leads, and generate sales with B2B Marketing. Participants also learnt how to grow and generate engagement in the community without the need for advertisements or apps. The workshop was jointly organised by SIRC@SCCCI & IDA.

Social Media for Beginners Organised by SIRC@SCCCI on March 4, eight participants attended the Mandarin workshop and gained insights on the social media strategies that successful companies used. It was a good reference for those planning to raise their company’s brand awareness via social media.

Jointly organised by SIRC@SCCCI and NEC on April 23, 30 participants saw how they could utilise real-time business intelligence technology to obtain the latest industry trends and gain insights into the consumer behaviour which was pivotal in establishing a unique marketing strategy.

“How do Hackers Perceive your IT Security” Seminar A total of 53 participants attended the session jointly organised by SIRC@SCCCI and Marasi on May 7, where they learnt how to detect flaws within their organisation security set-up and how to safeguard against the latest developments in cyber-terrorism.

“Respond Faster to Challenges and Changes in Supply and Demand” Seminar Jointly organised by SIRC@SCCCI and Hitachi on May 22, 25 participants were introduced to readily available yet affordable solutions and technologies which SMEs could adopt to overcome challenges caused by the change in demand and supply, increasing their business competitiveness.

“Supercharge Your Business with Data-Driven Customer Relationship Management” Seminar On June 20, participants experienced how a CRM system could value add to individuals and businesses. They also learnt how to implement a CRM system that is suitable for everyone and how sales effectiveness could be improved with the information obtained from the CRM system. The seminar, which attracted 30 participants, was jointly organised by SIRC@SCCCI and IBM.

科技委员会 TECHNOLOGY COMMITTEE

“Be a Customer Focused Company @ Salesforce.com” Seminar

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

are leveraging on Alibaba.com’s platform to generate business opportunities through the sharing of various case studies.

A total of 45 participants attended the seminar jointly organised by SIRC@SCCCI and Salesforce.com on June 27, which shared ways that SMEs could adopt to effectively optimise critical resources to overcome customer related challenges and develop strategies to be a Customer Focused business.

“Leveraging Cloud Based HR and Finance for Your Business” Seminar On July 15, participants attending the session learnt how Cloud based Integrated HR and Finance system can help SMEs save time and money while improving their business productivity. The seminar, which attracted 100 participants, was jointly organised by SIRC@SCCCI, Justlogin and Intuit Quickbooks.

“Anticipate and Shape Business Outcomes with IBM Business Analytics” Seminar Jointly organised by SIRC@SCCCI and IBM on September 17, 30 participants attended the session which aimed to share with SMEs how “Forward-Looking” Business Intelligence could help SMEs understand patterns and relationships hidden in business data, from the Finance and Customer Service perspective.

“Elevate Sales Performance Using SalesForce Customer Relationship Management System, from a Managerial Perspective” Workshop Jointly organised by SIRC@SCCCI and Salesforce.com on September 26, 20 participants attended the workshop which demonstrated how Cloud service could change businesses’ way of making management decisions. Participants also learnt how a salesperson could connect and access customer data while a manager could monitor progress of sales team targets anywhere, any time through real-time experience with the Salesforce CRM interface.

“Understanding SME’s Web Presence in Today’s Context” Workshop A total of 66 participants attended the workshop organised by SIRC@SCCCI on September 29, which addressed the various strategies and technology SMEs could tap on to embark on better web presence. Some of the topics discussed included: “Driving traffic to your website with proven strategies”, “Social media is no longer an option; it is an opportunity”, “Leverage on e-Commerce to give your business a 24x7x365 presence”. Preregistered participants also had their queries answered during the consultations with the speakers after the workshop.

Participants listening attentively to the representative from Alibaba who shared tips and tricks on how SMEs could leverage on the Alibaba platform to generate business opportunities.

“Tap on Proven Technologies to boost your Distribution & Retail Sales, Offline & Online” Workshop Organised by SIRC@SCCCI on November 4, 55 participants attended the workshop and learnt how SMEs could tap on proven technologies to better manage inventory levels and gain insights on customers and transactions, hence leading to higher sales.

Empowering SMEs with Tools, Connections and Direction Joint Project with SIMTech to help Micro-enterprises comply with the Tripartite Guidelines on the issuance of itemised payslips To help micro-enterprises stay compliant with MOM’s ruling to mandate the issuance of itemised payslips by 2016, the SCCCI and SIMTech developed the “ePayslip Toolkit” which would help businesses manage employees’ personal information and monthly payment, calculate monthly CPF contributions, automate monthly payslips generation, generate CPF e-submission FTP file and send payslips to employees through e-mail attachments. A total of 12 workshops were also conducted, including three Mandarin workshops that were specially conducted for the Singapore Furniture Association (SFA), Singapore Chinese Druggist Association (SCDA) and The Federation of Merchants’ Associations, Singapore (FMAS) to brief businesss on the Tripartite Guidelines and understand how the features in the “ePayslip Toolkit” could increase their efficiency while staying compliant to the new guidelines. A total of 430 SMEs have since applied and benefited from the adoption of the “ePayslip Toolkit” since its launch on February 22.

“Find out How to Sell More, Sell Anywhere through Alibaba.com” Workshop

Singapore SME Infocomm Adoption Committee

Jointly organised by SIRC@SCCCI and the IE-SCCCI Singapore Enterprise Centre on October 9, 70 participants attended the workshop where they learnt the “Whats” and “Hows” on putting their business on an e-Commerce platform. They were also introduced to Alibaba.com’s Eco-System and how companies

Technology Committee Vice-Chairman Kuah Boon Wee and council member Victor Foo were the Chamber’s representatives in the Singapore SME Infocomm Adoption Committee which has entered its fourth term. The main objective of the committee is to encourage SMEs to leverage on infocomm for productivity growth.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

国际事务委员会 INTERNATIONAL AFFAIRS COMMITTEE

INTERNATIONAL AFFAIRS COMMITTEE

Exploring the Potential of International Markets

SCCCI President Thomas Chua (front row, middle) led a 37-member business mission to Cikarang, Jakarta and Surabaya, with the support of the Indonesian Embassy in Singapore.

Business Mission to Indonesia On March 9-14, President Thomas Chua led his inaugural official overseas business mission to Indonesia. This mission, jointly organised by Chamber and the Indonesian Embassy in Singapore, was co-led by the Indonesia Embassy’s Deputy Chief of Mission, Bapak Ridwan Hassan. A survey conducted amongst local SMEs in 2013 revealed Indonesia as the 2nd preferred country for business expansion and investment. Therefore, this business mission was timely, with the following objectives in mind: •• Identify new business and investment opportunities •• Visit the up-and-coming industrial sites for an in-depth market understanding •• Network with key government agencies, business leaders and business associations, to understand Indonesia’s latest economic & investment climate and policies •• Gain first-hand information on doing business in Indonesia

In Jakarta, the 37-member delegation was warmly received by Indonesian Chinese Entrepreneur Association (ICEA) Chairman Kiki Barki and several senior council members. Mr Barki welcomed the Singapore delegation and graciously offered to assist SCCCI members look for suitable Indonesian partners. The ICEA will assist to do business matchmaking and recommend good business contacts for SCCCI members keen on setting up business in Indonesia. President Chua congratulated the ICEA on winning the bid to host the 13th WCEC in Bali, Indonesia in 2015 and offered full support to Mr Barki in the coming preparation of the convention. The delegates also met Suryo Bambang Sulisto, the Chairman of Indonesia Chamber of Commerce and Industry (KADIN), followed by a networking session between KADIN members and the Singapore delegation, establishing many business contacts. During the trip, delegates visited the Jababeka Industrial Park (IP) in Cikarang where they were given a tour of its facilities and visited the factories of Komatsu Indonesia and Nippon Indosari; Maspion Industrial Park, as well as private ports in East Java; Surabaya

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新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

The SCCCI delegation at the Nansha port which was part of the itinerary for the 4-day business mission to Guangdong.

Industrial Estate Rungkut (SIER) and the Pasuruan Industrial Estate Rembang (PIER) and met up with officials from the Indonesia Investment Coordinating Board (BKPM) and East Java Governor’s office, where they were given an update on Indonesia’s current developments and plans in the future.

Business Mission to Taiwan

Business Mission to Guangdong On March 23-27, President Thomas Chua led a 36-member delegation on a business mission to Guangzhou and Zhuhai to strengthen relations and collaboration with the relevant government organisations; to understand the latest development and to explore business opportunities in the Sino-Singapore Guangzhou Knowledge City project and newly developing projects like Datansha in Guangzhou; and to facilitate our companies to tap on the existing business opportunities. Through the various site visits during the 4-day trip, delegates were given a first-hand experience on the development and changes in Guangzhou and Zhuhai. They were also warmly received by government officials including Chen Jianhua, Mayor of Guangzhou and He Ningka, Mayor of Zhuhai, and gained an in-depth understanding of the development in the two cities and discovered potential business opportunities, especially in the Nansha and Hengqin Free Trade Zones. Delegates also visited collaborative projects between Singapore and China such as Datansha and the Sino-Singapore Guangzhou Knowledge City, where they were exposed to the boundless potential that these projects with Singapore involvement in sectors like logistics, research and development and modern services, could offer to SMEs.

Delegates learning about the developments at the Industrial Technology Research Institute.

On May 4-9, President Thomas Chua led a 50-member delegation to Taipei and Kinmen to explore business opportunities in Taiwan. This mission was the first business mission after the ASTEP (Agreement between Singapore and the Separate Customs Territory of Taiwan, Penghu, Kinmen and Matsu on Economic Partnership), the economic partnership agreement between Singapore and Taiwan that was signed in November 2013, came into effect on April 19 2014. The business mission was organised in view of the immense potential for Singapore companies either doing business in this important market of 23 million, or exploring partnership with Taiwanese companies. While in Taipei, the delegation met with the Ministry of Economic Affairs and visited the Taiwan External Trade Development Council (TAITRA). Visits to renowned institutions such as the China Productivity Center and the Industrial Technology Research Institute saw delegates pursue new ideas pertaining to productivity, innovation and technology. In addition, the delegation visited several Industrial and technology parks to view and understand the operations of Taiwanese enterprises. These included Nankang Software Park, Songshan Cultural and Creative Park, and Taoyuan Youth Industrial Park. After Taipei, 27 members of the delegation moved on to Kinmen County, in a separate sector and last leg of the itinerary, where they gained insights of the economic conditions and development plans in Kinmen.

President Thomas Chua (third from left), Vice-President Zhong Sheng Jian (second from left) and Vice-President Roland Ng (extreme left) presenting a token of appreciation to He Ningka, mayor of Zhuhai (third from right).

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Sharing Investment Experience and Knowledge

国际事务委员会 INTERNATIONAL AFFAIRS COMMITTEE

JP Nelson; they shared their insights on ASTEP and investment experience in Taiwan respectively. The session, which was moderated by SCCCI Vice-President Lau Tai San, attracted 25 participants.

China Breakfast Networking Session (Fashion and Furniture Retail)

China Breakfast Networking Session (China Enterprises in Singapore)

The Chamber jointly organised a networking session together with the Singapore Furniture Industries Council and the Texile and Fashion Federation (Singapore) on February 28. It was attended by 49 participants.

On May 27, 49 participants attended the session jointly organised by the Chamber and the China Enterprises Association (Singapore).

The networking session was chaired by International Affairs ViceChairman Edward Ang while Dato’ Andy Kuek Kien Joo, Chairman and CEO of Grand Columbia Group of Companies (Furniture) and Tay Chee Khiam, Director of M)phosis Pte Ltd (Fashion) spoke about their experiences when investing in China. Wendy Sun from Alipay. com.Co Ltd, a subsidiary of the Alibaba Group, was also invited to share on the consumption trend of the China online market. Thereafter, participants posed questions regarding the challenges and cultural differences when investing in China.

Malaysia Business Seminar on: Business Investments in Perak – Silver Opportunities, Golden Profits On March 20, the Chamber invited Dato’ Ir. Muhammad Hafni Bin Ibrahim, Chief Executive of Malaysia Investment Development Authority (MIDA) Singapore and Perak Investment Management Centre (PIMC), to share with 30 participants on the latest foreign investment policies as well as the top 12 industries that are drawing attention worldwide in the Perak state.

China (Yunnan)–Singapore Investment Promotion Seminar Altogether 50 participants attended the seminar organised by the Chamber on April 9. Key leaders from Yunnan present at the seminar included Fan Tao, Deputy Director-General of the Investment Promotion & Cooperation Bureau of Yunnan Province, and Cheng Ying, Division Director of the Investment Promotion & Cooperation Bureau of Yunnan Province. Mr Fan delivered a speech during the event while officials from the Bureau introduced Honghe Prefecture, Dali Prefecture, Yuxi City and Dali City of Yunnan Province. As Vice-President Roland Ng welcomed the delegation from the Investment Promotion & Cooperation Bureau of Yunnan Province, he pointed out that the Chamber enjoys close relations with Yunnan Province, as we have been helping Yunnan with numerous business activities in Singapore. He urged local businesses to tap on these relations built by the Chamber to venture into the China market.

2014 CEO Breakfast Sharing Session: Business Opportunities in Taiwan On April 15, the Chamber conducted a CEO Breakfast sharing session which featured Jason Lin, Partner, Cross-Border Listing in Taiwan Project, KPMG; and Nelson Lim, Managing Director,

During his speech, Meng Fanqiu, then Vice President of China Enterprises Association (Singapore), thanked the Chamber for inviting the many China enterprises to participate in the session and stressed that such networking sessions would promote mutual trust and communication. During the session, participants discussed the challenges and cultural differences encountered when doing business in Singapore.

3rd Singapore–China Business Forum On June 5, the Chamber organised the Singapore-China Business Forum based on the theme of “Riding on Flagship Projects”. Besides providing a platform for businesses to share their experiences, the Forum also hoped to encourage interaction between the enterprises of both countries, and help SMEs to venture overseas. Addressing a crowd of 350 participants, President Thomas Chua said that since Singapore and China initiated the very first milestone project in the Suzhou Industrial Park, both countries have accumulated a wealth of experience and established mutual rapport over the years. Thereafter, other similar projects have been established in Tianjin Eco-City, Guangzhou Knowledge City, China-Singapore Jilin Food Zone, Singapore-Sichuan Hi-Tech Innovation Park and Sino-Singapore Nanjing Eco Hi-Tech Island. The collaborative projects between our two countries now exist across the whole of China, from the East to the West and North to the South. Besides reducing competition, each project with its unique characteristics attracts different types of industries, providing a greater variety of industrial parks for Singapore enterprises keen on expanding into China. President Chua also likened these six projects to six mega cruise ships sailing in the vast oceans of the China market. If SMEs wish to reduce problems of navigating the China market, they can certainly utilise the advantages and conducive conditions of these huge liners. Since China’s emergence as a strong market economy, it has captured the attention of many overseas businesses. However, as the competition stiffened, the cost of doing business has also increased in recent years. On this note, President Chua encouraged SMEs keen on breaking into the China market to work together as a team, supporting each other, pooling resources to overcome their limitations on resources. SMEs should also leverage on the platforms and resources created by the Singapore-China flagship projects. He added that the one-stop centre in Shanghai jointly initiated by International Enterprise (IE) Singapore and the SCCCI would also provide a full suite of advisory services to the SMEs. The forum consisted of two panel sessions. Representatives from Singapore’s six flagship projects in China–Bernard Teo Eng Hock, General Manager (Singapore Office) of China-Singapore Suzhou Industrial Park Development Group Co Ltd; Chua Kay Chuan,

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新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Deputy Chief Executive Officer, Business & Strategic Planning of Sino-Singapore Tianjin Eco-City Investment and Development Co Ltd; Chin Phei Chen, Chief Executive Officer of Sino-Singapore Guangzhou Knowledge City Investment and Development Co Ltd; Zhang Xiwen, Deputy Director of China-Singapore Jilin Food Zone; Federick Hu, General Manager of Sino-Singapore (Chengdu) Innovation Park Co Ltd; and Victor Lu Bin, Marketing Director of Sino-Singapore Nanjing Eco Hi-tech Island Development Co Ltd– were the distinguished panelists for the first panel. The moderator for the panel was Kow Juan Tiang, Group Director, Environmental & Infrastructure Solutions Group of IE Singapore. Their experiences in the diverse projects throughout China were insightful and useful to all present.

China (Guangdong)-Singapore Modern Services Investment Promotion Seminar

The second panel, moderated by Kho Choon Keng, Group Executive Chairman of Lian Huat Group, consisted of three entrepreneurs from different backgrounds. Participants gained insights from Victor Foo, Chief Executive Officer of Digistore Solutions (S) Pte Ltd, Soo Ye Wah, Managing Director of Dou Yee International Pte Ltd, and Chan Wai Yin, Chief Executive Officer of NanoRad Pte Ltd. They spoke about their investment experiences in China and discussed the various strategies, marketing, operations and management issues and situations faced by Singaporean businesses.

On August 6, the Chamber, together with the Department of Commerce of Fujian province, organised an investment promotion seminar. The 50 participants who attended were introduced to the latest development and investment opportunities in the various cities of Fujian.

Iskandar Network@SCCCI Chamber set up the Iskandar Network@SCCCI in July 2014–a business interest group that brings together like-minded business people with keen investment interest in Iskandar Malaysia. Its purpose is to help Singapore enterprises and foreign enterprises based in Singapore reap optimal results with their business investments in Iskandar Malaysia. The Iskandar Network@SCCCI will serve as a platform to foster business relationships and open doors to business opportunities and engagements for SMEs in Singapore and Iskandar Malaysia while also providing pertinent information on doing business in the region.

Jiangsu Qidong (Singapore) Investment Promotion Seminar

The Chamber jointly organised a seminar with the Department of Commerce of Guangdong Province on August 5, to update the Singapore industry players on the current development status of the modern services sector in Guangdong Province, especially on the development of the Sino-Singapore Guangzhou Knowledge City. It was attended by 100 participants.

China•Fujian–Singapore Investment Promotion Seminar

Singapore•China (Ningbo/Qingdao) Import and Export Fair On August 19-21, the Chamber jointly organised the import and export fair with the Ningbo Foreign Trade & Economic Cooperation Bureau and Bureau of Commerce, Qingdao, China. The fair attracted more than 2,000 trade visitors and generated business of more than 3.4 million USD, including potential business deals.

China Breakfast Networking Session (F&B) On September 5, the Chamber jointly organised a breakfast networking session with the Singapore Food Manufacturers’ Association and Restaurant Association of Singapore, which attracted 46 participants. During the session, participants shared their industrial experiences and the types of challenges faced when investing in China.

Breakfast Session with Sichuan Government

On July 23, the Chamber organised the “Jiangsu Qidong (Singapore) Investment Promotion Seminar” which attracted 32 participants. VIPs from China included Huang Wei Feng, Mayor of Qidong People’s Government; Zheng Chao, Minister Counsellor, Economic & Commercial Counsellor’s Office of the PRC Embassy; Xu Yong Hui, Party Secretary of Qidong Marine Industrial Park and Wang Song Tao, Party Secretary of Binjiang Fine Chemical Industry Park of Jiangsu Qidong Economic Development Zone. Qidong Mayor Mr Huang delivered a speech during the seminar, while officials from the Qidong People’s Government gave updates on the development of the Qidong Marine Industrial Park and Binjiang Fine Chemical Industry Park. Immediate Past President Teo Siong Seng welcomed the delegation from Qidong City People’s Government. He noted the close relations established between the Chamber and the Jiangsu Province and highlighted the Chamber’s efforts in helping Qidong to expand into Singapore. Likewise, he said that local businesses could also leverage on this relationship to promote its brands in the China market.

The Chamber signed an MOU with the Department of Foreign and Overseas Chinese Affairs, Sichuan Provincial People’s Government, to strengthen collaborations in trade and investment.

On July 22, the Chamber invited 50 elites from the business community in Singapore for a networking session with 15 representatives from the Sichuan Provincial People’s Government. Representatives from the Singapore (Chengdu) Innovation Park Development Co were present to update on the development of the Singapore-Sichuan Hi-Tech Innovation Park.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Vice-President Roland Ng represented the Chamber in signing the MOU with the Department of Foreign and Overseas Chinese Affairs, Sichuan Provincial People’s Government, to strengthen collaborations in trade and investment.

Iskandar Malaysia Seminar 2014: Essential Business Updates Every Business Must Know

国际事务委员会 INTERNATIONAL AFFAIRS COMMITTEE

Dialogue Sessions SMEs Dialogue Session with IE Singapore On March 7, the Chamber held a dialogue with International Enterprise Singapore (IE) to understand about the challenges and difficulties SMEs face when expanding their businesses overseas, as well as gather feedback on the grants given. The discussion also centred on how IE and SCCCI could help SMEs when they encounter challenges in setting up overseas and how to encourage more SMEs to make use of the grants available to expand overseas. Some of the suggestions given by SCCCI to address issues brought up were to extend the usage of the given grant to not just pay for consultants but also to pay for partial salary of local staff to help set up office; to work with SME Centre@SCCCI to promote the IE grants available for SMEs; IE to help local SMEs keen to expand overseas in sourcing for suitable locations and rental and IE to strengthen engagement with Trade Associations so that IE could have better ground sentiments on the needs of local SMEs.

The seminar attracted a crowd of 260 people who were interested to learn more about investing in Iskandar Malaysia.

On November 19, the Chamber invited speakers from the Iskandar Regional Development Authority, who shared about the latest investment opportunities in the region, PricewaterhouseCoopers Services LLP, who shared about the Malaysia GST that will be implemented in April 2015 and SingTel, who shared about how businesses can stay connected seamlessly between Singapore and Iskandar Malaysia. A total of 260 participants attended the seminar.

“Is Your Business Ready for the 2015 ASEAN Economic Community?” Seminar

(From left): SCCCI Vice-President Lau Tai San was the moderator for the panel discussion; panelists speaking on the potential impact of the AEC were: Tan Juan Fook, Trade Policy–FTA Lead, Ernst & Young; Chew Kok Seng, Regional Managing Partner, ZICOlaw Singapore Pte Ltd, and Charles Kaufmann, Senior Vice-President Operations & Value Added Services, DHL Global Forwarding Asia Pacific.

On December 3, the Chamber invited speakers to help local businessmen understand the effects and implications of the AEC 2015. Topics included ASEAN trade opportunities and challenges, current status of the legal framework and changes in trade documentation. The seminar was attended by 100 particiants.

Singapore–Malaysia Toll Charges Dialogue Session with The Associated Chinese Chambers of Commerce and Industry of Malaysia (ACCCIM) On August 14, a 16-member delegation led by President Thomas Chua convened in Batu Pahat to participate in a joint dialogue with The Associated Chinese Chambers of Commerce and Industry of Malaysia (ACCCIM) to discuss the effects and impact that the increase in toll charges would have on businesses in both Singapore and Malaysia. During the dialogue session, both Chambers exchanged views relating to the increase in entry permit fees and toll charges, obtained members’ inputs, and concluded on the feedback to be given to the relevant government authorities in Singapore and Malaysia. Following the dialogue, both Chambers immediately issued a joint media statement to urge the relevant authorities of both countries to consult the business community to solicit relevant views and feedback prior to implementing any new measures, to work closely together to discuss and coordinate their position, including consultation with the business community, before introducing the measures. The media statement also hoped the authorities would understand the difficulties encountered by the business community and the general public, and explore a workable solution for long-term cooperation and mutual benefits in order to arrive at a win-win situation.

Other Activities Hungarian ExhibIT Organised by the Hungarian Embassy of Singapore, the Hungarian National Trading House and the Hungarian Foreign Trade Association, and supported by the SCCCI, the Hungarian ExhibIT was held on May 28 at the Chamber’s auditorium.

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The Hungarian ExhibIT is a B2B event to showcase leading ICT Hungarian companies and their products and services to Singapore, as well as provide business matchmaking opportunities.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

The CII invited the Chamber to bring a delegation to explore India in the near future; meanwhile SCCCI would work closely with CII to continue strengthening bilateral trade ties between the two countries.

A total of 45 local companies attended this event.

Signing of MOU with the Hungarian Foreign Trade Association At the opening ceremony of the Hungarian ExhibIT showcase on May 28, the SCCCI signed a memorandum of understanding with the Hungarian Foreign Trade Association. Chairman of the International Affairs Committee Tan Kim Seng signed on behalf of SCCCI and the Hungarian Foreign Trade Association was represented by its Chairman Horváth Miklós. The signing of the MOU between the two organisations will open up more trade opportunities for Singapore and Hungary. By signing the MOU, both parties agree to: •• Facilitate and foster trade ties between Singapore and Hungary through exchange of information, and establishing of new contacts; •• Encourage cooperation in providing consulting, marketing, advisory and expert services in areas of mutual interest; •• Promote inter-regional cooperation and cooperation at international level on issues of mutual interest.

International Visitors

Courtesy Visit by the Ceylon Chamber of Commerce On June 12, Shamil Mendis, President of the Sri Lanka-Singapore Business Council, under the aegis of the Ceylon Chamber of Commerce, led a 14-member delegation to the Chamber. Mr Mendis gave an update on the prospects of doing business in Sri Lanka as well as the business opportunities available and invited the Chamber to lead a business mission to Sri Lanka to strengthen the cooperation between both Chambers.

Visit by the Government of Shucheng County On July 3-7, a 6-member delegation led by Zhang Xiuping, Mayor of Shucheng county in Anhui province, visited the Chamber. The Chamber arranged for a networking session with the Singapore Food Manufacturers’ Association in the morning of July 4 followed by the “Anhui (Shucheng) Investment Promotion Seminar” in Grand Park City Hall Hotel in the afternoon. The 50 participants who attended the seminar were introduced to the food industrial park project that the county was working on. On July 5, the Chamber arranged for a meeting with JTC where they had a in-depth discussion on building a food industrial park. After the meeting, the delegates proceeded to JTC’s Woodlands Industrial Park for a site visit.

Meeting with CII-India Business Forum Group

Meeting with Taiwan’s Fubon Securities Co.

On May 21, Girjia Pande, Immediate Past Chairman of The Confederation of Indian Industry (CII) India Business Forum (IBF) led a 4-member delegation to the Chamber to provide updates on developments in India following the election of the new Prime Minister of India, as well as to examine how SCCCI members and CII–IBF can network with each other and work to leverage business opportunities.

On July 7, Samuel Hsu, Chairman of Fubon Securities, led a 3-member delegation to the Chamber to give an update on the development of Taiwan’s stock market as well as how interested Singapore companies could be listed on Taiwan’s stock exchange.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

工商业委员会 COMMERCE & INDUSTRY COMMITTEE

COMMERCE & INDUSTRY COMMITTEE

Forging Paths to Success Through Global Expertise Singapore Catering Industry Study Mission to Guangzhou In a bid to improve the productivity of the catering industry, the Association of Catering Professionals Singapore (ACAPS) collaborated with the Chamber to organise a 23-member productivity study mission to Guangzhou on March 2-8. The delegation visited the Guangdong Group Catering Association and China Hotel Association, where they were briefed on the current catering market in Guangzhou, innovative methods applied by the caterers as well as the management processes in the central kitchen. Besides visiting many renowned catering service companies in Guangzhou, to learn about the production management system and importance of standardisation, the delegation also went to a few wholesale markets and the “China Guangzhou Hotel Catering Industry Suppliers Expo 2014” to browse for innovative kitchen equipment and decoration supplies.

from human resource management, food service, elderly nursing care, children’s amusement park, and so on.

Breaking Through Limits, Learning from Strategies “Enhance Efficiency & Productivity – F&B Industry” Workshop in Mandarin On March 12-13, the Chamber invited Simon Chen, Director of the Service Business Division at the China Productivity Center (CPC), to conduct a two-day workshop in Singapore. Fifty F&B representatives learnt how to improve the operation workflow system at F&B outlets, differentiate their product/service offerings and expand their business. Mr Chen also conducted separate onsite one-to-one consultations for three companies on March 10 and March 14 respectively.

CEO Productivity Study to Japan

(Right) Simon Chen, Director of China Productivity Center, at the onsite consultation at Suki Group of Restaurants’ factory with Kelvin Ong, Managing Director of Suki Group of Restaurants. Delegates visiting the office farm at Pasona Group Inc. which was set up to encourage social interaction among employees leading to better teamwork on the job.

Supported by SPRING Singapore, the Chamber organised a CEO Productivity Study to Japan on April 20-24. The 34-member delegation comprising various industries flew to Tokyo to learn from the Japanese companies on visionary leadership; innovative products, service, marketing concepts; and system implementation to increase productivity. The study featured lectures from the Japan Productivity Center and several visits to companies ranging

“Mastering Problem Analysis and Solving Techniques” Workshop in Mandarin On May 19-20, the Chamber invited Lin Yu Ying, Director from the China Productivity Center (CPC), to conduct a 2-day indepth workshop on how to analyse and solve problems, setting a performance indicator system and various toolkits that could be used to analyse and solve problems. A total of 57 participants attended the workshop.

工商业委员会 COMMERCE & INDUSTRY COMMITTEE

“Productivity: More than Cost-Cutting and Automation” Seminar in English A total of 23 participants attended a seminar on May 23 conducted by David Wilkins which focused on growing the company through discovering the driving force and finding the next most profitable product/service offering.

“Enhance Efficiency and Productivity – Food Manufacturing Industry” Workshop in Mandarin On June 30-July 1, the Chamber invited Wang Chieh Kuan, Senior Consultant from the China Productivity Center, to conduct a two-day Mandarin workshop for 60 participants from the food manufacturing industry. Mr Wang touched on topics such as lean production, 5S management, stock keeping unit management, operation workflow restructuring and cost management. Mr Wang also conducted onsite company consultations on July 2-3. The workshop was jointly organised by the Chamber and Singapore Food Manufacturers’ Association.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

CEO Productivity Study to Taiwan On October 19-24, the Chamber organised a “Leadership InnovativeEnterpriseTransformation” Management Productivity Study to Taipei. A total of 35 senior management personnel participated in the trip. The six-day programme consisted of five workshops and four enterprise site visits, educating delegates on different business concepts and strategies, how to value add to their companies’ current business operations and management processes, research and innovate, etc. The enterprise site visits comprised KINIK, Da Ai Technology Co Ltd, New Deantronics and New Kimpo Group.

Best Practices & Productivity Study to Germany

“Creating the Winning Growth Formula for Your Business” Seminar in English On September 23, the Chamber organised the above seminar to help SMEs increase productivity and competitiveness. The speaker, David Wilkins, shared on creating the winning growth formula by understanding the current playing field and identifying driving forces that would lead to greater productivity and growth. The seminar was attended by 46 participants.

Activities in Conjunction with National Productivity Month On October 7, the launch of the first “National Productivity Month” was officiated by Prime Minister Lee Hsien Loong. In conjunction with the “National Productivity Month”, the Chamber organised four different activities to help enterprises step out of their comfort zone to increase productivity through a holistic approach.

“Enhance Efficiency and Productivity – Metal and Precision Engineering Industry” Workshop in Mandarin On October 14-15, the Chamber, together with the Singapore Precision Engineering & Tooling Association and the Singapore Metal & Machinery Association, invited Lee Jen Wen, Senior Consultant from the China Productivity Center (CPC), to conduct a 2-day in-depth workshop focused on lean production. The 40 participants who attended the workshop learnt how to improve production workflow within the companies to save cost while improving productivity, quality and effectiveness of companies in the metal & machinery and precision engineering industries.

Delegates all geared up to visit the steel production plant at BGH in Germany.

On October 25-31, the Chamber organised its inaugural Best Practices & Productivity Study to Germany to help SMEs increase productivity and competitiveness. Travelling across Munich, Stuttgart and Frankfurt for seminars and site visits, the delegates learnt from the German companies on sustainable product development, innovative drive, collaboration between SMEs and education institutes and system implementation to increase productivity. The 23-member delegation consisted of senior management personnel from various industries.

CEO Productivity Study to Japan On November 9-13, the Chamber together with Singapore Chinese Chamber Institute of Business organised a CEO Productivity Study to Japan on November 9-13. The 29-member delegation comprising representatives from various industries, flew to Tokyo to learn from Japanese companies on visionary leadership, innovative products, service, marketing concepts; and system implementation to increase productivity. The study featured lectures from the Japan Productivity Center and several site visits to companies where delegates had the chance to interact with business owners who shared their experiences on their management model, business strategies and business networking.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

工商业委员会 COMMERCE & INDUSTRY COMMITTEE

Sharing Experiences and Knowledge

Vikram Khanna, Associate Editor of The Business Times, moderating the panel discussion at the 12th SCCCI-BT Outlook Forum. Panelists were (from left): Pu Yong Hao, Regional Chief Investment Officer, APAC, UBS Wealth Management; Getty Goh, Director, Ascendant Assets; and Roger Tan, Chief Executive Officer, Voyage Research Pte Ltd.

12th SCCCI-BT Business Outlook Forum: “For Better or for Worse…Making $ Sense in 2014” On January 10, the Chamber and The Business Times jointly organised the Forum which was attended by 200 participants. Pu Yong Hao, Regional Chief Investment Officer, APAC, UBS Wealth Management, shared on the market outlook for Europe, the US, China and Singapore for 2014. Speaking on the property market, Getty Goh, Director, Ascendant Assets, presented his analysis for the local residential, commercial and industrial property market.

The panel discussion was moderated by Woo Keng Choong, Deputy Chief Editor, Chinese News and Current Affairs, MediaCorp News.

“ISO 9001:2008 Quality Management System Awareness” Seminar in English On February 27, the Chamber and DAS Certification jointly conducted a seminar for 20 participants on the ISO 9001:2008 standard for obtaining and meeting customer requirements and enhancing their satisfaction.

Roger Tan, Chief Executive Officer, Voyage Research Pte Ltd, was positive about the equities market and listed some companies worth watching.

“Positioning to Conquer Export Markets” Seminar in English

The panel discussion was chaired by Vikram Khanna, Associate Editor for The Business Times.

On March 27, the Chamber and StrategiCom jointly organised a seminar where 32 participants learnt about creating a wellpositioned brand to conquer export markets.

Business Outlook Forum 2014 in Mandarin The business forum was held on January 11 and attracted close to 200 participants. Pu Yong Hao, Regional Chief Investment Officer, APAC, UBS Wealth Management, started by sharing on the market outlook for Europe, the US, China and Singapore for 2014 and reminded investors to maintain a balanced portfolio to mitigate risks. Focusing on the China economy, Jerry Cao, Assistant Finance Professor, Lee Kong Chian Business School, Singapore Management University, commented on the trend of the China market. Wang Zilong, Strategist, Phillip Futures, spoke on the outlook for the futures trading market, especially focusing on gold.

“Business Excellence Framework for SMEs” Seminar in English On May 20, together with SPRING Singapore, the Chamber invited Pek Lian Guan, Managing Director of Tiong Seng Contractors Pte Ltd and Peter Lim, Managing Director of Soo Kee Jewellery Group, to share with 150 participants on their journey to achieve business excellence. President Thomas Chua chaired the panel discussion, during which the three members had a candid exchange on their experience in implementing the business excellence framework for their companies.

工商业委员会 COMMERCE & INDUSTRY COMMITTEE

“Positioning to Speed up Innovation” Seminar in English On May 27, the Chamber invited StrategiCom to share how one can use simple tools to drive innovation to new heights as well as use one’s brand to drive innovation programmes. It was attended by 24 participants.

“Mid-Year Economic Outlook” Seminar in Mandarin On July 17, in collaboration with UOB, the Chamber invited Jimmy Koh, Head, Investor Relations and Research, UOB, to share his insights on the economic outlook for the second half of 2014. Mr Koh spoke to 50 participants on the upcoming trends of the interest rate and foreign currency market as well as potential challenges for the businesses.

“Zheng He’s Art of Collaboration: Understanding the Legendary Chinese Admiral from a Management Perspective” Forum in English On July 23, the Chamber invited Prof Hum Sin Hoon, Deputy Dean of NUS Business School, to share on the implications and applications of Zheng He’s Art of Collaboration for today’s business environment. The forum attracted participation from 50 people.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Dialogues with Government Agencies, Voicing Concerns of the Business Community Dialogue with SPRING Singapore On February 18, SPRING Singapore’s CEO Tan Kai Hoe led his management team and conducted a dialogue session with the Chamber’s council members. At the meeting, the Chamber updated SPRING Singapore on the latest project developments, including SME Centre and the SME Talent Programme (STP), as well as Capability Development Programme (CDP) to increase productivity of the SMEs. SPRING Singapore was pleased to see that the cooperation between Chamber and SPRING Singapore had yielded satisfactory results. SPRING Singapore welcomed the Chamber to submit a second proposal under the CDP to continue assisting the SMEs to improve their business productivity. SPRING Singapore also encouraged the Chamber to actively promote the STP to its 152 trade associations and identify a few targeted industries, as this would enable participating schools to better match the students with the companies. Currently, university students are also included in the talent pool and SPRING Singapore hoped to see more SMEs participating in this programme.

Dialogue with Jurong Town Corporation (JTC) On July 22, JTC invited Chamber for a dialogue session. JTC updated the Chamber on its latest and upcoming project developments and changes in the subletting policy. JTC felt that by working closely with trade associations to understand the needs of the businesses, future projects would be designed with the users in mind and result in better utilisation of the land.

Prof Hum Sin Hoon conducting the seminar on “Zheng He’s Art of Collaboration: Understanding the Legendary Chinese Admiral from a Management Perspective” on July 23.

“Positioning to Attract Investments” Seminar in English On October 16, the Chamber and StrategiCom jointly organised the seminar to share with 43 participants on how to “Create the Right Brand Strategy for Investment Attraction”, “Why Two Similar Companies Can Get Wildly Different Valuations” and “How to Turn a Hot Investment Deal Cold in Record Time”.

Representatives of the Chamber hoped that JTC would solicit comments and feedback from the various industries before embarking on new projects, and build industrial spaces and projects suitable for various industries. Other issues which were brought up at the dialogue included lease extension; the suggestion for JTC to conduct a dialogue with Urban Redevelopment Authority to revise building standards in order to save construction costs; and the necessity for land reinstatement.

Others Industrial Visit to SCORE On September 22, the Chamber and the Singapore Corporation of Rehabilitative Enterprises (SCORE) organised a site visit for businesses to explore alternative sources of skilled manpower and production operations. A total of 22 members joined this visit to tour the workshops and understand the operations at SCORE, so as to explore collaborations between their businesses and SCORE.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

产业委员会 PROPERTY MANAGEMENT COMMITTEE

PROPERTY MANAGEMENT COMMITTEE

Maintaining Service Standards in Property Management

In 2014, the Chamber continued to carry out maintenance, repair and painting works in the common areas, the office floors and all the function rooms to ensure that facilities are in good and serviceable condition.

The SCCCI Building also achieved a 100 per cent office occupancy rate in 2014, while car park revenue saw a 7 per cent increase from the previous year.

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CULTURE, EDUCATION & COMMUNITY AFFAIRS COMMITTEE Concerted Efforts in Promoting Cultural Development

DPM Teo Chee Hean (centre) exchanging new year greetings with guests at the Lunar New Year Gathering.

SCCCI Lunar New Year Gathering On January 31, SCCCI held its annual Lunar New Year Gathering with Deputy Prime Minister Teo Chee Hean gracing the occasion as Guest of Honour. The event was attended by 650 guests including the Chamber’s Council, SCCCI members, foreign diplomats, members of parliament, government officials, academics, businessmen as well as representatives of civic organisations and clan associations. In his speech, President Thomas Chua reiterated that the Chamber would continue to do its utmost to help local SMEs and small businesses progress with the times and adapt to the new business environment. He announced the launch of the easy-to-use and effective electronic payslip software (ePayslip generator) which was jointly designed by the Chamber and the Singapore Institute of Manufacturing Technology (SIMTech), a research institute of the Agency for Science, Technology and Research (A*STAR).

President Chua also announced that starting from 2015, the Singapore Chinese Chamber of Commerce Foundation will be sponsoring $20,000 every year to establish a joint scholarship with the Singapore Indian Development Association (SINDA). The scholarship will be awarded to outstanding Indian students pursuing their undergraduate studies in local Universities. DPM Teo commended the Chamber for being an effective bridge between government and businesses and for playing an important role in Singapore’s economic restructuring. He encouraged businesses to work together with the government to develop sustainable business opportunities and hoped that the Chamber would continue to actively support the growth of enterprises. At 12 noon, all attendees gathered around in a large circle and exchanged greetings and blessings for the New Year.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

River Hongbao 2014 The Chamber, together with Singapore Federation of Chinese Clan Associations (SFCCA), Singapore Press Holdings (SPH), Singapore Tourism Board and People’s Association, jointly organised the River Hongbao 2014. On January 29, Prime Minister Lee Hsien Loong graced the River Hongbao Light-up Ceremony 2014 as Guest of Honour. Currently in its 28th year, the River Hongbao 2014 was held over a span of 11 days at the Marina Bay Floating Platform. The Singapore Chinese Chamber of Commerce Foundation sponsored a total of $60,000 for the event.

Mid-Autumn Festival Celebrations On September 5, Minister for Social and Family Development and Second Minister for Defence Chan Chun Sing was invited to the Chamber’s Mid-Autumn Festival Celebrations as Guest of Honour. He was joined by 400 guests including foreign diplomats, government officials, and representatives or leaders from the business, education, cultural and community organisations. During the event, Minister Chan presented 16 scholarship awards to deserving students from the National University of Singapore, Nanyang Technological University, Singapore Management University and Singapore University of Technology and Design; another four scholarships were presented to Malay-Muslim students under the joint scholarship with MENDAKI. In his speech, President Chua promised that the Chamber will lead local businesses and SCCCI members in supporting the government’s “Place and Train Programme” to improve the apprenticeship scheme for polytechnics and Institutes of Education. This would better integrate study with industry. President Chua also expressed that the Chamber is very keen to collaborate with Ministry of Defence to help enterprises and employers during in-camp training and talent matching. He also hoped that MINDEF could incorporate useful work skills into regular army training to provide a useful headstart to our young men as they enter the workforce. Minister Chan recognised the important role played by the Chamber in nation-building and acknowledged the efforts of previous council members and members in contributing to the country’s economy and imparting core values to the Chinese community. He hoped that the younger generation could carry on the pioneers’ spirit of resilience and perseverance and be encouraged to share the fruits of their success by contributing to society. Minister Chan also commended the Chamber’s endeavour to groom talent for Singapore through giving out scholarships regardless of race and religion.

Celebrating SG50: Organising a Special SCCCI History Exhibition In conjunction with Singapore’s 50 years of independence, the Chamber will be collaborating with National Heritage Board, with support from the Sun Yat Sen Nanyang Memorial Hall team, to plan for an SCCCI History Exhibition in mid-2015. The exhibition will showcase the Chamber’s contribution in nation-building through working with government and other organisations in commerce, education, culture and community services. Innovative technology elements coupled with display of physical artifacts will provide visitors with an entirely new experience of viewing an exhibition.

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The content of the exhibition will be written by ex-Lianhe Zaobao Senior Editor, Giam Meng Tuck, with assistance from the Sun Yat Sen Nanyang Memorial Hall research team. The exhibition advisory committee comprises the following members: •• Sim Ann, Minister of State, Ministry of Education & Ministry of Communications and Information •• Elaine Ng, Chief Executive Officer, National Library Board •• Nah Juay Hng, Group Director (Engagement Cluster-Arts & Culture), People’s Association •• Seow Choke Meng, Chairman, SCCCI Research & Publications Committee •• Stephen Lim Beng Lin, Chairman, SCCCI Technology Committee •• Leong Weng Kam, Senior Editor, The Straits Times

SCCCI History Research Group The Culture, Education & Community Affairs Committee set up the SCCCI History Research Group in order to recruit academics or students who are studying the Chamber’s history. Led by committee member Dr Lee Peng Shu, this research group provides scholars and students with a platform to interact and share their findings with each other. The first batch of academics joining the research group include National University of Singapore (NUS) Chinese Studies Assoc Prof Wong Sin Kiong and Assoc Prof Lee Chee Hiang, history scholar Dr Lee Yik Chee, six students from NUS Chinese Studies participating in the Chamber’s pioneer research programme, and Cui Dong Hong, the Secretariat’s Deputy Director of Special Projects.

Allowing Access to the Chamber’s History Archives In conjunction with the implementation of the “Pioneer Research Project” with NUS Chinese Studies, the Chamber will open up access to the meeting records of council meetings for the first time. These original reference materials are expected to aid students in their research. Some of the prominent figures in the Chamber’s history who are being researched this year include past Council Member Tan Ean Kiam, past Presidents Lee Choon Seng and Tan Chin Hian.

SCCCI Chinese Calligraphy Class Four series of the Chinese Calligraphy Class were conducted during the year. Calligraphy Master Khoo Seow Hwa was the instructor for the classes.

Speak Mandarin Campaign On July 5, Prime Minister Lee Hsien Loong launched the 35th Speak Mandarin Campaign that was first started by the Chamber. The theme of this year’s campaign was “Mandarin. It gets better with use.”

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Grooming Future Pillars of Singapore

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Nanyang Technological University Recipients of the SCCCF Business Scholarships: •• Ong Wei Jie (Accountancy & Business Studies, Final Year) •• Tan Jing Jie (Accountancy & Business Studies, 2nd Year) Recipients of the SCCCF Chinese Studies Scholarships: •• Ang Wei Yang (Chinese Studies, 2nd Year) •• Fiona Kwa Su Chien (Chinese Studies, 2nd Year) •• Lin Jiaying (Chinese Studies, 2nd Year) Singapore Management University Recipients of the SCCCF Business Scholarships: •• Xu Qian (Business Studies & Economics, 3rd Year) •• Ray Chow Xiu Kai (Economics, 3rd Year) •• Nicholas Tan Joo Kian (Business Studies, 3rd Year) •• Ng Teng Hui (Business Studies, 3rd Year)

SCCCF agreement signing ceremony with Singapore Indian Development Association (SINDA). Representing SCCCF at the ceremony are (from left) SCCCI Assistant Secretary-General Tan Siew Kiang and SCCCI Culture, Education and Community Affairs Committee Vice-Chairman Adrian Peh.

Disbursing Scholarships in Collaboration with SINDA With effect from 2015, the Singapore Chinese Chamber of Commerce Foundation has promised to allocate $20,000 annually towards scholarship awards presented in collaboration with SINDA. Four scholarship awards, amounting to $5,000 each, will be given to outstanding Indian students from National University of Singapore, Nanyang Technological University, Singapore Management University and Singapore University of Technology and Design. On September 6, Culture, Education & Community Affairs Committee Vice-Chairman Adrian Peh signed the Cooperation Agreement with SINDA at the SINDA 2014 Outstanding Achievement Awards Ceremony, with Senior Minister of State, Ministry of Law and Ministry of Education Indranee Rajah as witness.

SCCCF Scholarship During the Mid-Autumn Festival Celebrations on September 5, Minister for Social and Family Development and Second Minister for Defence Chan Chun Sing presented the SCCCF Scholarships to students from the four local Universities as well as four MalayMuslim students. Recipients of the SCCCF Scholarships were: National University of Singapore Recipients of the SCCCF Business Scholarships: •• Clarissa Neo Hui Qian (Business Studies, 1st Year) •• Chia Kiah Yeen (Business Studies, 2nd Year) •• Ivan Ho Zi Hao (Business Studies, 2nd Year) Recipients of the SCCCF Chinese Studies Scholarships: •• Lim Bee Leng (Chinese Studies, 3rd year) •• Lim Wan Ying (Chinese Studies, 3rd Year)

Singapore University of Technology and Design Recipient of SCCCF Scholarship: •• Chiang Chun Wei (Information Systems Technology and Design, 3rd Year) Recipient of SCCCF Study Award: •• Choo Pui Kun (Engineering in Product Development, 3rd Year) Yayasan MENDAKI SCCCF Scholarships •• •• •• ••

Nurul Ayuni binti Nordin (NTU) Muhammad bin Kamarudin (SMU) Sheiffa Safi Shirbeeni (NUS) Faraaz Amzar Mohamed Farook (NUS)

NTU “Mayors’ Class” Gold Medal Since 2006, the Chamber has been pledging two Mayors’ Class Outstanding Student Awards to outstanding students under NTU’s Master in Public Administration and Master of Science in Managerial Economics programmes. The award is aimed at improving bilateral exchanges and fostering close relations between Singapore and China. The 2013/2014 SCCCI Gold Medal was awarded to the following students: •• Liang Tian: Guangxi, Beihai City, Yinhai District, People’s Government Deputy Mayor (Master of Science in Managerial Economics) •• Wang Guo Peng: Dalian University of Technology, School of Foreign Language Lecturer (Master of Public Administration Programme)

Supporting Hwa Chong Institution’s Development of Bilingual and Bi-cultural Talent In support of Hwa Chong Institution’s efforts to nurture bilingual and bi-cultural talent, the Chamber has been providing $8,000 annually to the school since 2008 to fund eight SCCCI awards amounting to $1,000 each. These awards are presented to outstanding students in the Chinese Language Elective Programme (CLEP) and Bi-cultural Studies Programme (BSP) from the Upper Secondary to Junior College levels. Students of all nationalities are eligible for this award.

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SCCCI President Thomas Chua (right) receiving token of appreciation from Prime Minister Lee Hsien Loong (centre) on behalf of Singapore Chinese Chamber of Commerce Foundation at the Chinese Development Assistance Council (CDAC) fund-raising dinner. Standing on the left is Chua Thian Poh, Chairman of CDAC Board of Trustees.

This year, the BSP Awards were presented to Wen Yanzhe, Goh Jun Liang, Ma Zheng Tian and Alvin Leong Yu Min. The CLEP Awards went to Hu Jiaming, Wong Ka Wa, Guo Yanchao and Liaw Ee Jin. Adrian Peh, Vice-Chairman of the Culture, Education and Community Affairs Committee, represented the Chamber to give out the awards at the ceremony on July 12.

Taking Ownership and Responsibility of the Community 47th War Memorial Service The Chamber organised the 47th War Memorial Service on February 15 at Beach Road in remembrance of the civilian victims of the Japanese Occupation. Minister for Culture, Community and Youth & Second Minister for Ministry of Communications and Information Lawrence Wong was the Guest of Honour. The event was attended by 1,300 guests comprising teachers, students, military band, foreign ambassadors, religious groups, business and clan associations, SAF Veterans’ League, uniformed groups and families of the victims. The solemn ceremony served an important reminder to all Singaporeans to stay vigilant even in times of peace. Ten members of the Malay Peninsula Peace Cycle also attended the ceremony in the name of upholding history and maintaining peace. The first wreath was presented by the Chamber’s President Thomas Chua, Immediate Past President Teo Siong Seng and Vice-President Lau Tai San. Representatives from the SAF Veterans’ League, religious organisations, National Cadet Corps and schools also laid wreaths in respect. Guests in attendance then bowed in respect and observed a one-minute silence. The ceremony was brought to a close with the sounding of “Rouse”.

SAF Veterans’ League at the 47th War Memorial Service.

Supporting CDAC The Chinese Development Assistance Council (CDAC) was founded by the Chamber and Singapore Federation of Chinese Clan Associations (SFCCA) as a self-help and non-profit organisation aimed at assisting lower-income group and academically-weak students in the Chinese community. CDAC held a charity gala

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dinner on October 24 at Shangri-La Hotel, Island Ballroom, where Prime Minister Lee Hsien Loong and also Patron of CDAC, was the Guest of Honour. Responding to President Chua’s appeal, Council members and corporate members donated generously towards the CDAC with all 56 Council Members of the 57th Council donating either in their own capacity, or through organisations and associations, raising a total of $1,893,200. Together with the $2,500,000 pledged by the Singapore Chinese Chamber of Commerce Foundation, the Chamber raised a total of $4,393,200 in donations for the CDAC.

23rd Inter-school Group Story-Telling Competition The grand finals of the 23rd Inter-School Group Story-Telling Competition was held on July 28. Organised by the Chamber, Singapore Federation of Chinese Clan Associations (SFCCA), Singapore Press Holdings, Promote Mandarin Council and Hwa Chong Institution (HCI). Baey Yam Keng, Member of Parliament for Tampines GRC, was the Guest of Honour. Winners of the 23rd Inter-school Group Story-Telling Competition were:

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

The newly elected committee comprises: President Immediate Past President Vice President (Education Division) Deputy Vice President (Education Division) Vice President (Membership) Vice President (Public Relations Division) Secretary Treasurer Sergeant-At-Arms Deputy Sergeant-At-Arms

Steven Shi Cangyuan Inna Yao Yin Yi Lim Muay Imm David Chen Vincent Lim Chee Wee Victor Goh Xue Jiaji Ann Lim Ah Suay Lee Pey Der Lawrence Lim

School Collaboration The Toastmasters Club was invited by Nan Hua Secondary School to conduct a speech training course lasting six lessons for the students. A total of 12 selected students completed the course on July 7. 13th Speech Craft Course

Primary School Category •• •• •• ••

First Prize: West View Primary School Second Prize: Anglo-Chinese School (Primary), Pei Hwa Presbyterian Primary School Third Prize: Anchor Green Primary School, Poi Ching School, Pasir Ris Primary School Merit Award: Nanhua Primary School, CHIJ Our Lady Queen of Peace

Secondary School Catergory •• •• •• ••

First Prize: Methodist Girls’ School Second Prize: Hwa Chong Institution, Dunman High School Third Prize: CHIJ St Nicholas Girls’ School, Catholic High School Merit Award: Nan Chiau High School, Victoria School, Zhonghua Secondary School

Other Awards Recipients •• •• ••

Best Script Award (Primary School): West View Primary School Best Script Award (Secondary School): Methodist Girls’ School Most Creative Award (Secondary School): Nan Chiau High School

Council member and member of Culture, Education & Community Affairs Committee Dr Lee Peng Shu, represented the Chamber in presenting the awards to the winners from the primary school category. SCCCF contributed $4,000 in support of the event.

Mandarin Toastmasters Club The 15th SCCCI Mandarin Toastmasters Club Executive Committee Election The SCCCI Mandarin Toastmasters Club’s newly elected executive committee took office on July 9.

SCCCI Council Member and SCCCI Mandarin Toastmasters Club Advisor Dr Lee Peng Shu (centre), presented the Certificates of Participation to participants of the 13th Series Speech Craft Course.

A total of 20 Toastmasters Club members participated in the Speech Craft Course from August 6 to September 3. In the five lessons conducted, members learnt how to strengthen communications skills and understand more on speech delivery. Under the guidance of experienced instructors and facilitators, the members also learnt how to communicate ideas effectively and clearly in order to handle various situations.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Supporting Social Harmony and Integration of the Local Community SCCCF Sponsors Mid-Autumn Festival @ The Gardens 2014 SCCCI, together with SFCCA, were co-organisers of the MidAutumn Festival @ The Gardens 2014, an event planned by SPH, People’s Association and Gardens by the Bay. The Chamber contributed $10,000 in sponsorship to support the event’s mission to preserve and promote Chinese culture and arts as well as providing a platform for new immigrants to assimilate into the local community, thus encouraging community bonding. Held on September 4–14 at Gardens by the Bay, Emeritus Senior Minister Goh Chok Tong officiated the Light-up Ceremony while President Tony Tan graced the event’s Closing Ceremony. The event was supported by the Ministry of Culture, Community and Youth.

Supporting the People’s Association Malay Activity Executive Committees Council (MESRA) SCCCF donated $2,000 to the Gentarasa 2014 Extravaganza organised by MESRA on June 21 at NUS University Cultural Centre. In line with upcoming SG50 celebrations, the event focused on family and community bonding as the theme.

Supporting Kampong Glam Community Club’s 49th National Day Commemorative Dinner Kampong Glam Community Club held its National Day Commemorative Dinner on August 16 to celebrate the 49th Anniversary of Singapore’s independence. The Chamber donated $1,000 in support of this event.

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SPECIAL PROJECTS

Embracing Innovation, Inspiring Change

Minister for Communications and Information Dr Yaacob Ibrahim (third from right) and Chamber’s President Thomas Chua (third from left) being served by a robot during a tour of the SME Expo.

16th Annual SMEs Conference, 17th Infocomm Commerce Conference and SME Expo 2014 Faced with recurring and pertinent issues of rising costs, manpower shortage, insufficient cash flow, the constant quest to increase productivity and an ever-challenging business environment, SMEs need to look out for new business opportunities and business strategies for growth to stay competitive. The Technology Committee together with the Commerce & Industry Committee jointly organised its annual flagship event under the theme “Transforming SME 1.0 to SME 2.0: Recalibrate. Reload. Renew”. The conference attracted 4,700 SME representatives who came forward to network with leading business experts and attain latest business knowledge to transform their businesses. At the opening ceremony on August 20, Chamber President Thomas Chua shared the findings of the SME Survey conducted by the Chamber. He also mentioned that the conference has arranged for many special discussion topics in both Mandarin and English tracks over the two days. Participants could choose their

own areas of interest and subjects, and learn from them based on their companies’ needs. He ended his speech with a Chinese idiom “If everyone helps to collect firewood, the fire will burn even more brightly“, and assured that on the path of economic restructuring, the Chamber always acts as the refuelling station for its member companies. Dr Yaacob Ibrahim, Minister for Communications and Information, pointed out that SMEs comprise 99 per cent of the local companies, contribute nearly half of the national GDP and employ more than 60 per cent of the workforce. He communicated the government’s vision to be the world’s first Smart Nation and that SMEs will also stand to benefit in terms of business opportunities and the role SMEs will play in the joint development and delivery of services to citizens and communities. At the same time, he announced that the $500 million Infocomm Technology (ICT) for Productivity and Growth (IPG) programme would go live that very day. Under this scheme, approved ICT vendors will apply for the grant on behalf of the SMEs and the Infocomm Development Authority of Singapore (IDA) will reimburse the vendors directly.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Scaling Peaks with Innovation and Technology The “Fast Pass” ICT Gallery @ SME Expo allowed SMEs to find readyto-use, pre-qualified infocomm solution packages that businesses could start incorporating into their operations quickly and easily. Twelve government agencies were invited to provide onestop consultation services for SMEs interested in the various assistance schemes. The conference also provided free one-to-one consultations with a panel of domain experts and business solution providers at the Partners’ Clinic.

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3D printers have been revolutionising businesses around the world, providing speed and saving costs in prototype productions. As such, the Conference specially brought in a “live” 3D printing demonstration to give the participants a first-hand experience. A total of 88 ICT and business solution providers participated in the SME Expo, showcasing over 200 SME business solutions and bundled packages, allowing conference delegates to search for suitable solutions, such as business operation improvement, increasing productivity level, innovative workflow, effective cost cutting, increasing revenue, industrial properties and so forth. Participants were encouraged to download the conference official mobile app to plan their sessions, get the latest event programme, speakers’ profiles, exhibition information and collect special deals.

Get Inspirations! Exchange Ideas! Share Experiences! The CEO Productivity Masterclass in Mandarin which debuted at the SMEs Conference was conducted by Dr Chang Bao-Cheng, General Manager of the China Productivity Center. He shared with the delegates on innovative management mindset and creating enterprise excellence. Contents covered include mindset of future leaders, sustainability of enterprise excellence, and five new pillars–productivity, resourcefulness, lean management, innovation, success.

16th Annual SMEs Conference & 17th Infocomm Commerce Conference Highlights Plenary Session / Workshop / Track Speakers / Panelists The New-Age Business Leaders: Breaking Moulds & Bending Adversities for Survival & Growth Navigate Through New Business Challenges

Unleash the Power of Leadership Influence Sharpen Your Business Competitive Edge by Strengthening Your Human Capital What will Business Look Like in 2020?

Managing for Success: Redesigning Strategies, Re-aligning Goals, Revitalising Growth Practical Management Tools for Smoother Business Operations Renew Capabilities to Stay On Top of the Competition

Pek Lian Guan, Managing Director, Tiong Seng Contractors Pte Ltd Cher Kwang Siong, Managing Director, Kheng Keng Auto Pte Ltd Dr Alim Markus, President Director/CEO, Maspion Group Moderator: Zhang Yuan, Host, China Business Network Loo Lip Giam, Group CEO, Focus Network Agencies (S) Pte Ltd David Low, CEO, Futuristic Store Fixtures Pte Ltd Wendy Sun, International Business Unit–AP & Institution Director, Alipay.com Co Ltd Moderator: Tay Woon Teck, Executive Director, Stone Forest Advisory Pte Ltd Christian Chua, Behavioural Expert, Christian Chua Training Academy Joseph Wong, Behavioural Transformation Coach, TrainingGearAsia Pte Ltd Kenneth Kwan, High Performance Strategist, Deep Impact Andrew Chow, Founder, Ideas & Concepts Jacky Chua, Business Communication Coach, Inspiral Coaching Pte Ltd Jensen Siew, Performance Breakthrough Coach, Breakthrough Academy Asia Tan Wee, CEO, Addito Digital Yeo Kim Meng, Senior Manager, Motorola Solutions Singapore Prof Wolfgang Müller-Witting, Centre Director, Fraunhofer IDM@NTU Stephen Lee, Head, i3–Innovation, Investment, Incubation, StarHub Ltd Moderator: Stephen Lim, Technology Committee Chairman, SCCCI Charles Ho, Managing Director, On Cheong Co Pte Ltd Tan Choon Boon, Managing Director, Sia Huat Pte Ltd Alvin Yapp, Director, BusAds Pte Ltd Daniel Tay, Executive Chairman, Foodgnostic Pte Ltd Chen Hsi Chun, Director, China Productivity Center Marcelo Wesseler, Senior Vice-President, eCommerce, Singapore Post Ltd Simon Tate, Area Vice-President, salesforce.com Singapore Pte Ltd Christanto Suryadarma, Managing Director, Indirect Sales (Channel, SMB, Alliances), HP Enterprise Group, SEA, Taiwan & Hong Kong Tan Jit Khoon, CEO, Winson Press Pte Ltd Ted Chan, Director, Thinking Trends

Other concurrent tracks include: “Unleashing the Potential of SMEs”, “ICT Business Essentials 101”, “Faster, Cheaper, Better–Tech Makes It Possible”, “Unlock the Key to Government Assistance”, “How to Control Your Business Online Reputation and Manage Crisis via Social Media”, “Defining and Developing Your Enterprise Productivity”, “The Power of Mobile Innovations–What Every SME Needs to Know” and “How to Do Marketing Without Doing IT!”

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新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

附属机构 SCCCI SUBSIDIARIES

中文

ENGLISH

109 中华总商会产业私人有限公司

122 Chinese Chamber Realty Private Limited

110 新加坡中华总商会中小企业中心

123 SME Centre@SCCCI Pte Ltd

113 新加坡中华总商会上海代表处 - 新加坡企业中心

127 SCCCI Shanghai Representative Office – IE-SCCCI Singapore Enterprise Centre

114 新加坡中华总商会管理学院

128 Singapore Chinese Chamber Institute of Business

117 新加坡中华总商会基金

131 Singapore Chinese Chamber of Commerce Foundation

118 孙中山南洋纪念馆有限公司

132 Sun Yat Sen Nanyang Memorial Hall Company Limited

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

中华总商会产业私人有限公司 CHINESE CHAMBER REALTY PRIVATE LIMITED

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中华总商会产业私人有限公司

三星大厦位于漆街3号、楼高30层的三星大厦，是中华总商会产业私人有限公司、中国广场控股有限公司和漆街产业私人有限公司三方联合发展的产业。大厦于2005年12月28日及 2011年2月18日分别取得临时入伙准证（TOP）以及法定完工证书（CSC）。三星大厦管理委员会于12月9日获得建设局的绿色建筑物认证金色奖（Gold-plus Award）。大厦将会在2015年1月开始进行绿色建筑物配备更换工作，工程预计将于同年的12 月完成。中华总商会产业私人有限公司目前拥有的大厦第15层、第22层至第30层办公室楼面，截至12月份，出租率是100％。

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新加坡中华总商会中小企业中心 SME CENTRE@SCCCI PTE LTD

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

新加坡中华总商会中小企业中心

向中小企业伸出援手、提供专业商业咨询服务 2014年，本中心为超过4200家中小型企业提供咨询服务，比2013年增长50%，创下了新高。咨询案例大多与申请的政府援助计划、协助中小型企业转型、提高生产力有关。今年，企业对于内部培训能力、提升员工技能、和其他人力管理方面的咨询也明显增加。今年4月，本中心也在宏茂桥联络所开办了第二间邻里卫星中心，贴近邻里的中小，特别是微型企业，提供一对一的咨询服务，向商家讲解政府提供的各种援助计划，并提升业务能力。在两个卫星中心的努力下，本中心成功协助包括小吃店、传统中药店、发廊和面包西果店等邻里微型企业提高服务素质与生产力。

“了解个人资料保护法”讲座 1月9日，中心与法威律师事务所联办了上述讲座，向出席者讲解个人资料保护法的实行如何影响公司的运作，尤其是对个人资料的处理与法律责任。

“零点的创新概念”座谈会 1月15日，中心参加了石林特许会计师事务所举办的上述座谈会，并与出席者分享除了利用科技与改善工作程序来提高生产力外，如何通过创新点子提高增值服务，保持竞争力。

中小企业中心2014大会

加强战略伙伴合作，共同提升本地企业的实力本中心加强也与商团、政府部门、专业咨询公司、法律和科技机构的合作，并联办了超过80场活动，与企业分享如何通过商业策略、创新、科技和各类政府援助计划，提高实力。分享的主题包括：信息保护和知识产权注册、金融和人力资源管理来加强内部能力、以及如何利用简单的技术与创新的品牌策略来拓展公司潜力等与企业营运息息相关的课题。另外，中心也参加了一系列的大型活动，如：2014印刷大会、第十六届中小型企业大会暨第十七以及于10月国家生产力月举行的中小型企业会议。

扩展能力推广 2014年，本中心针对解决中小企业面对的商业问题所举办的座谈会、研讨会和工作坊等活动吸引了约2800家中小型企业出席，与2013年相比增加了120%。

首届中小企业中心大会共吸引了超过500人与250家企业，反应非常热烈。

3月20日，中心与其他四家中小企业中心联办了首届中小企业中心大会。大会主题为“创新展宏图”，目的是鼓励企业持续自我更新、加强竞争优势、以及创建平台让企业互相建立联系网络。大会共吸引了超过500人与250家企业。

“了解生产力及创新援助计划、所得税以及业务风险” 研讨会 5月27日，本中心与Dun & Bradstreet和BDO Tax合办上述研讨会。除了分享上述课题，中心的顾问也介绍了各项政府援助计划，包括：创新与能力赠卷（ICV），以及资信综合资金辅助计划（iSPRINT）。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

新加坡中华总商会中小企业中心 SME CENTRE@SCCCI PTE LTD

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贸工部张思乐政务部长（中）、宏茂桥集选区杨木光议员（左）和宏茂桥区商联会赖瑞波会长摄于本会中区中心举办的邻里商家i亮点的活动。

2014年中小企业说明会 6月30日，本中心与标新局联办了上述说明会。中心邀请了不同领域的讲师及中小企业老板，为中小企业讲解他们对人力资源挑战的想法、概念，并分享如何克服这些挑战，为企业创造盈利、吸引与留住人才。

“提高业务功率”讲座 7月10日，本中心受邀参与新加坡管理大学创业系列 “提高业务功率”的讲座。本中心的咨询顾问在讲座上分享政府援助计划。

“企业如何利用政府援助计划”与“检讨人力资源政策”研讨会 7月31日，本中心与新加坡劳动力发展局联办了上述研讨会，向与会者分享了优化职场计划和企业培训援助计划、工作生活平衡策划的创新概念、增强企业人力资源政策等课题。

解决企业生产力的技术方案 11月7日，新加坡建筑商公会有限公司和A*Star邀请本中心到所举办的生产力研讨会进行分享。主讲嘉宾也在会上分享了协助建筑业提高生产力的新科技与技术。

邻里的主要活动为扩展与邻里企业的联系，中心也增加了商团的合作。本中心在邻里共组织了35场推广活动，其中半数的活动就与超过15家商团联办。 2月份，中区中小企业中心与建屋发展局商业部合作，在过年期间为遍布全岛的建屋发展局旗下的7间购物中心介绍有关政府援助计划。这些购物中心包括：888购物中心、维斯达坊和油池广场等。 3月22日，中区中心参与了由百胜楼商联会举行的讲座，与百胜楼书展同时进行。中心咨询顾问在活动上主要分享了创新与能力赠卷（ICV）在2014年财政预算案的改变。共有14家企业出席了这项活动。同日，中区心也参与了西厦商联会举行的分享会，在会上分享了创新与能力赠卷（ICV）在2014年财政预算案的改变，以及资信综合资金辅助计划。 6月23日，中区中心为宏茂桥各家商联会主办了“邻里商家i亮点”, 主宾为贸工部张思乐政务部长。中心也邀请成功申请到援助计划的邻里商家上台分享他们如何申请政府援助计划、采用那个援助计划，及如何提高生产力。同时，会上也展示了各种商务方案例如零售点系统、通信技术方案、网际服务、清洁与餐饮设备等，让邻里商家更能了解如何利用这些方案来提高生产力。

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新加坡中华总商会中小企业中心 SME CENTRE@SCCCI PTE LTD

生产力与能力工坊

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

中小企业人才培育计划

为了继续宣传提高生产力工坊帮助中小型企业重组和转型，中心通过引入由标新局提供的标准课程和培训资料来加强生产力工坊的发展。此外，中心通过战略合作伙伴的帮助之下，也在其他领域如人力资源、市场、品牌和金融管理展开了工坊。在2014年，一共举行了24场生产力工坊，吸引了大约300家中小型企业。

生产力管理计划在这个加强版的项目之下，参与计划的中小企业接触了更多提高生产力的概念。涵盖的话题包括精简管理工具，为了更高生产力的金融和运营分析，5常法和7种浪费以及如何通过商业卓越标准制度来转型企业。

知识产权101 在9月25日，中心和Baker & McKenzie.Wong & Leow联办了一场知识产权研讨会，向中小企业分享有关知识产权的基本概念，并如何利用知识产权协助企业发展。

“品牌推广及塑造的能力” 10月17日，本中心邀请了BDO Consultants为出席者讲述如何运用品牌提高销售与增进与客户的互动。本中心的咨询顾问也在会上讲解设立品牌的重要性，并分享了各个政府援助计划以及成功案例。

“电子营销101” 1 0 月 2 8 日，中心举办了上述研讨会本中心邀请了 Balanced Consultancy讲解企业如何设计有效的网站，电子邮件营销，流动应用程式等电子营销法。

除了到本地教育学府招募适合的学生，本会也积极参加军人联谊会与职业展，向即将完成国民服役的人员推广“中小企业人才培育计划”。

“中小企业人才培育计划”是标新局于2013年7月推出的人才计划。此计划主要帮助本地中小企业吸引、招募、配对、培训和栽培本地工艺教育学院以及理工学院学生与毕业生。新加坡中华总商会是此计划的合作伙伴，协助企业招募与配对适合的人才。除了中小企业，本会也与商团密切合作，协助他们属下的会员招聘适合的本地人才。参与的商团包括：新加坡全国旅行社协会、新加坡夜生活商会、Association of Process Industry与新加坡资讯通信工商协会。本会也积极参与国防部军营e-PREP教育与职业展、淡马锡理工学院职业展2014、工艺教育学院职业展2014、南洋理工学院：职业与大学展2014等职业展，推广人才培育计划，为企业招募适合的本地人才。 2014年，本会获批了58份参与此计划的企业申请，并成功配对了22名人才与18间企业。

展望2015 中心将继续与政府机构、商联总会、企业发展合作关系，建构更多交流平台和机会，让中小型企业互相交流学习，促进商界团结。中心也将向更多的微型企业伸出援手。

新加坡中华总商会上海代表处 - 新加坡企业中心新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014 SCCCI SHANGHAI REPRESENTATIVE OFFICE – IE-SCCCI SINGAPORE ENTERPRISE CENTRE

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新加坡中华总商会上海代表处新加坡企业中心

继续支持新加坡商家拓展中国市场本中心于2014年完成新加坡国际企业发展局和标新局“本地企业与协会发展计划” （简称“LEAD”）的项目指标，并继续获得LEAD的援助。本中心将竭尽所能为在中国投资、营运的新加坡企业提供必要的咨询与协助，也将重点开展吸引中国企业到新加坡投资，跟新加坡企业联手发展区域业务。

为联系新中企业努力本中心全年为180家新加坡企业提供咨询服务，同时也举办了23个论坛、讲座、与商业交流活动，出席的新加坡企业多达2035家，重要项目和活动如下：

2014新加坡嘉年华（上海） 9月27日，在新加坡驻上海总领事馆及在新加坡驻沪总领事馆及黄浦区旅游节的支持下，新加坡企业中心与新加坡国立大学李光耀公共政策学院中国校友会共同举办的新加坡嘉年华，于上海市雁荡路休闲步行街举办。今年的嘉年华活动作为2014年上海市旅游节的活动之一，吸引了大约五千名在沪的新加坡人及上海本地居民参与。共有42家来自新加坡的零售与餐饮企业通过赞助或在嘉年华会现场设摊参与本次活动。

重庆企业走出去：新加坡及东南亚区域展望与投资前景研讨会暨投资指南新书发布会 10月29日，本会在重庆市举行“重庆企业走出去：新加坡及东南亚区域展望与投资前景研讨会暨投资指南新书发布会”。本会希望借助这本以中国企业家为对象的《新加坡投资指南 “ 借势狮城扬帆海外：新加坡–中国企业走向国际的桥头堡”》协助到新加坡投资的中国企业家熟悉新加坡的环境并顺利融入新加坡生活。投资指南将通过各个渠道如：中国驻新加坡大使馆、新加坡企业中心、新加坡国际企业发展局、新加坡经济发展局、联系新加坡署、中国各省、市投资促进中心、中国国际贸易促进委员会各省、市分会、中国工商业联合会各省、市分会等，向有意向到新加坡投资的企业分发。当天的“重庆企业走出去：新加坡及东南亚区域展望与投资前景研讨会”也邀请了立杰律师事务所陈希律师、大华银行集团高级经济师全德健、英利国际置业股份公司总裁裁方明、凯德集团（重庆）总裁助理江志敏到场向到场的企业家分享新加坡及东南亚区域展望与投资前景、企业拓展业务的国际化商贸平台、投资新加坡经验分享，以及新中企业合作经验分享等课题。

“中国企业走出去：由新加坡通往第三方（区域）市场” 代表处在2014年分别在浙江省的杭州市及宁波市、江苏省的无锡市及南通市和湖北省武汉市主办，面向中国国内企业的投资新加坡论坛。共有大约350名中国企业代表出席今年的5场研讨会。

总商会董事与重庆市相关机构代表于10月29日举行的“重庆企业走出去：新加坡及东南亚区域展望与投资前景研讨会暨投资指南新书发布会”上合影。

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新加坡中华总商会管理学院 SINGAPORE CHINESE CHAMBER INSTITUTE OF BUSINESS

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

新加坡中华总商会管理学院

创新领航：中华总商会管理学院欢庆30周年

新加坡财政部兼交通部高级政务部长杨莉明（左四）与（左到右）新加坡中华总商会管理学院管委会副主席林明仁、新加坡劳动发展局局长黄子鹏、新加坡中华总商会会长蔡其生、新加坡中华总商会副会长刘泰山、新加坡中华总商会管理学院前管委会主席李国基、新加坡中华总商会管理学院30周年庆典管委会主席柯文伟，上台以最传统的“三声饮胜”祝贺总商会管理学院。

成立于1984年的新加坡中华总商会管理学院在2014年迎来了成立三十周年志庆。在历史的长河中，三十年只是短短的一瞬间，而对于一间学院，三十年足以谱写一段培育英才的恢弘乐章！总商会管理学院的三十年，是稳健发展、硕果累累的三十年，从成立、成长、转型，到发展成为倍受各界认同，课程全面的专业培训机构，每一步都走得扎实稳健。为了配合30周年的庆祝活动，学院精心设计了周年标志，也出版了《创新领航》双语纪念特刊，并于8月29日的联合早报上刊登了整版广告。

30周年庆典晚宴 8月29日，本学院30周年庆祝活动在庆典晚宴上达到了高潮。晚宴主宾财政兼交通部高级政务部长杨莉明与260出席的宾客共襄盛举，庆祝学院30年来的成就。学院在欢庆的当儿也举办庆祝教师节活动，设立了“最受欢迎教师奖”，由郭茗基老师（商学中心）和赖丽华老师语言文化中心）荣获。

学院管理委员会主席刘泰山（右）将“最受欢迎教师奖”颁发给商学中心的郭茗基老师。

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

协助本地企业加强实力与效率协助本地企业应对《个人资料保护法令》本学院受委为新加坡劳动力发展局和个人资料保护委员会委会的课程合作伙伴，开办由个人资料保护委员会开发的新技能资格标准课程及评估计划课程。为期两天的课程全面介绍《个人资料保护法令》下的 “谢绝来电”和“资料保护条款”，并为学员讲解企业在法令的规定内可采用的程序与如何识别违规操作。学员也学习如何制定流程处理投诉和违规的行为，并确保所属企业能履行《个人资料保护法令》下的相关责任。课程自六月以来，已开办10个班，成功培训了170名候任资料保护专员。

协助本地企业进军中国市场 7月21日至25日，学院与新加坡国际企业发展局合作，为在上海经商的本地中小企业开办出口策略工作坊。除了参加由中国和新加坡业者及专业人士主讲的课程，学员还参观并会见了当地的零售渠道商，深入了解食品行业的经营困难和成功的关键。学院安排学员与当地的商团与新加坡商界人士进行交流。

提高中小企业的生产力与竞争力学院设计及开发了一系列以生产力为主题的课程，以协助中小企业提高生产力，加强竞争实力。其中，最受欢迎的课程 “ 生产力经理专项培训课程 ”，获得标新局和劳动力发展局的鼎力支持，提供高达 9 0 % 的课程津贴，大大减轻了中小企业的员工培训成本。管理学院也推出以中文授课的 “生产力经理专项培训课程 ”，让更多受华文教育的学员掌握所需的知识和技能，从而能协助公司推动和简化内部运作，提高生产力。至今，本学院已开办4个班，成功培训了72名企业内部生产力经理。

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协助学员掌握相关技能 2014年，管理学院为超过5500名学员提供各类培训。12月3日，927名学员在学院举办的第26届毕业典礼上，获颁企业管理文凭、专业华文教育文凭、翻译口译技能文凭及商务华语证书。其中，373名优秀的商务华语课程学员荣获总商会基金颁发的培训奖励金，36名优秀的文凭课程学员荣获特优奖励金。

学院各培训中心成绩语言文化中心管理学院在语言文化培训领域享有盛名，特别是学院开办的“新技能资格工作场所华语”课程广受学员与市场欢迎。学院开发的17门基础至高级课程，也成功获得劳发局的认证，并在今年开办了70个班，培训了超过900名学员。自 2009年，商务华语课程已使超过4500名学员在听说读写等各项华语技能上获得了提高。除了华族学员，学院也通过马来／回教社会发展理事会（MENDAKI）为马来族社群开办华语课程，增加他们对华语与华族文化的了解。今年，中心共开办149班的文凭、证书及短期课程，培训1840名学员（不包括公司培训在内）。为了协助新移民成功融入本地社会，学院继续开办 “生活达人实用英语培训课程”，受到新移民及所属公司的一致好评。2014年，共培训了87名学员。华社自助理事会 CDAC）也已将此课程列为与管理学院联合举办的课程之一推荐给其会员。

商学中心学院开办的商业类课程专业范围广，可协助管理人员提高相关的商业技能。管理学院是唯一以双语教授新技能资格（WSQ）框架下的“卓越服务”、 “领导与人事管理”及“商务管理”等课程的培训机构。此外，学院的“生产力经理专项培训”和 “个人资料保护法令”等课程也以华文授课，以满足受华文教育的学习者及来自中国的员工的需求。2014年有超过 1200名学员完成了这三个新技能资格（WSQ）框架下至少一个课程。来自各行各业的反馈表明这些课程在培养T型人才方面取得了显著效果。 2014年，中心开办各类文凭、证书和短期课程共86班，培训了1080名学员。展望未来，商学中心将继续开发有关利用电子商务技术提高生产力的课程。

管理学院推出以中文授课的“生产力经理专项培训课程”，让更多受华文教育的学员掌握所需的知识和技能，从而能协助公司推动和简化内部运作，提高生产力。

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国际培训中心

ISO 9001:2008国际标准证书

管理学院继续与新加坡国际企业发展局合办了4期“国际商业伙伴计划高级管理课程”，带领68名新加坡企业家及政府官员赴北京、上海、杭州、天津、青岛和义乌等中国城市浸濡学习。同时，学员们也到清华大学和上海交通大学等知名高校学习等。

本学院的高质量管理体系及流程再次通过审核，获得 ISO 9001:2008国际标准证书。

学院也于2014年接待了由湖南省湘潭市经济和信息化委员会一行15位政府官员及高级管理人员组成的培训团。此次培训为期14天，主题为新型工业化。

其他事项

修改学院章程为符合私校理事会的条规和学院当前的管理模式和营运现状，并让管委会能更有效地进行监督管理，及时针对市场的变化快速制定相应的策略，学院对现有条文中的14项进行重大修改、52项条文稍作修改。其中包括重新编号和增加 9项条文。新加坡社团注册局基本上接受学院的申请，但有附带条件即加入新条款，规定团体的资产、利润和盈余只能用于机构的发展，而不能以任何奖金或分红的形式分发给团体的任何成员。

私立教育理事会更新对学院的认证 2014年，本学院再次获得私立教育理事会的认证，有效期为四年，即2014年5月20日至2018年5月19日。

学院管理委员会接受了新加坡社团注册局的修改，新章程于6月3日生效。学院前一次修改学院章程是在1998年。

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新加坡中华总商会基金 SINGAPORE CHINESE CHAMBER OF COMMERCE FOUNDATION

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新加坡中华总商会基金

捐款新加坡中华总商会基金2014年所获得的捐款为: $ 中华总商会产业私人有限公司新加坡中华总商会企业管理学院新加坡中华总商会资产信托局福建基金会

4,100,000.00 460,000.00 13,288.69 5,000.00 4,578,288.69

新加坡中华总商会基金2014年所作出的捐款为: $ 华社自助理事会

850,000.00

李光耀双语基金

500,000.00

通商中国

300,000.00

春到河畔2014

60,000.00

晚晴园－孙中山南洋纪念馆

29,695.06

报业控股华文报集团-滨海花月庆中秋2014

10,000.00

甘榜格南区庆祝我国独立49周年纪念工作委员会

1,000.00 1,750,695.06

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孙中山南洋纪念馆有限公司

新加坡总理公署部长兼环境及水源部和外交部第二部长傅海燕为《笃爱有缘：孙中山夫人宋庆龄》特展开幕。

访客人数截至12月9日，本馆今年共接待了87,973名访客。本馆在馆外推广的各项外展教育活动，一共吸引了840,183名出席者参与，年比增长124%。

更新常设展内容、为晚晴园注入新生命为了带给公众更好的参观体验，晚晴园团队参考了访客的反馈，并且努力联络革命先贤后人，并与民间团体合作，就内容、展品和展览呈现方式这三方面，充实了馆内常设展览，增添了展览的可观性和趣味性。充实后的常设展览，增添了160件新的展品，其中有多达17件珍贵文物是第一次在晚晴园展出。更新后的常设展内也运用了多媒体技术，通过最新的科技，如：立体投影技术等，呈现孙中山在南洋的历史事迹。

各项展览《百年回眸：新加坡与辛亥革命》巡回展览由本馆与华侨中学合作，以新加坡与辛亥革命的关系为主题的巡回展览，在先驱初级学院、菩提学校和安德逊中学内展出，共吸引6,800名参观者。

《际会风云：林文庆传奇的一生》巡回展览此巡回展由本馆和新加坡女子学校合作策划，林文庆博士基金与加冷民众俱乐部鼎力支持。今年此展在教育工艺学院（中区）、南侨中学、安德逊中学、菩提学校、武吉班让政府中学、职总乐怡度假村及南洋理工大学李伟南图书馆内展出，共吸引了124,945名参观者。

《挽狂澜于既倒—晚晴六君子生平掠影》巡回特展此次巡回展由本馆和立化中学花费一年的时间筹备及撰写，介绍1937年购回晚晴园的六位华社先贤——李光前、李俊承、李振殿、陈延谦、杨吉兆和周献瑞。此展描述这六位

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

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黄循财部长（右一）在晚晴园馆长陈丁辉（右二）的导览下参观了“精神如见：中山舰出水文物”特展。

先贤对新加坡的教育、宗教、经济、社会等不同领域所作出的贡献，凸显六位先贤的无私精神。今年除了晚晴园，此展也到了立化中学和职总乐怡度假村展出，共吸引了117,200名参观者。

《华人八大节日》－《春到河畔迎新春2014》图片展今年晚晴园参与了新加坡宗乡总会一年一度的《春到河畔迎新春》活动，邀请了中正中学（总校）、华侨中学、新加坡女子学校与立化中学的学生撰写《华人八大节日》图片展内容。学生们也于2月4日至7日期间为公众导览。此展共吸引了492,000名参观者。

《笃爱有缘：孙中山夫人宋庆龄》特展此特展配合国际妇女节，于3月7日由新加坡总理公署部长兼水源部和外交部第二部长傅海燕正式开幕。此次特展是与上海宋庆龄故居纪念馆合作，展示了130余件珍贵的历史照片、文件以及孙中山和宋庆龄的私人物品，展示宋庆龄从少年、青年直至暮年的生活，以及她一生所经历和参与的重要历史事件。配合特展开幕，晚晴园举办了两场讲座：一场是由孙中山的曾侄孙——孙必达主讲“我记忆中的三位夫人”；另一场则是由上海宋庆龄故居纪念馆教育部傅强主任主讲的“宋庆龄在上海”。此外，展出期间，晚晴园也播放《宋庆龄》六集电视文献纪录片放映，让参与者可以进一步了解宋庆龄的一生。为期半年的特展共吸引了41,637名访客，而配合特展的讲座及纪录片播映则吸引了10,727名参与者。

《精神如见：中山舰出水文物》特展 10月18月，文化、社区及青年部长兼通讯及新闻部第二部长黄循财正式为特展开幕。本馆也配合展览开幕，举办了

两场讲座，由中山舰博物馆馆长王瑞华先生与资深讲解员谢蓓女士主讲。除此之外，展出期间也安排了中山舰纪录片放映及特展导览，让公众可以以不同层面了解中山舰的历史。本特展是与武汉中山舰博物馆共同合作，首次在海外展出中山舰出水文物。截至12月9日，共有29,032名访客参观此展。

《南侨寄思：星洲华人与辛亥革命》－海外展览本馆与厦门陈嘉庚纪念馆合作的上述特展，于4月21日在该纪念馆正式展出。配合特展开幕，本馆与陈嘉庚纪念馆共同举办了为期两天的《陈嘉庚与东南亚华侨华人社会》国际学术研讨会。晚晴园董事李秉萱博士、学术委员会委员黄坚立博士与柯木林，以及时任研究部主任陈丁辉博士亦于研讨会上发表论文。此展览展出至8月19日，共吸引了223,549名访客参观。

《孙中山与他的新加坡友人》－海外展览本馆与南京中国近代史遗址博物馆（总统府）共同举办的上述展览，于9月5日正式对外开放。此展通过165件文物、历史照片、旧报章等，介绍孙中山于南洋地区的支持者。本展展出至11月5日，并吸引了693,000名参观者。

《报得三春晖——孙中山与星洲华侨》－海外展览本馆与武汉辛亥革命博物馆合作的上述特展，于11月20日在该纪念馆正式展出，展出100余件文物、历史照片等，向中国民众介绍新加坡革命志士。此展将会展出至2015年3月5日。截至2014年11月30日，此展共吸引了22,595名访客参观。

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各类活动

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和谐岁月

万马奔腾聚晚晴从1月31日至2月16日，本馆配合农历新年举办为期两周的庆祝活动，节目包括猜灯迷、文化表演等，并免费对外开放。2月16日，新加坡中华总商会会长蔡其生先生担任本馆元宵节庆祝活动的主宾，并同黄埔公民咨询委员会主席及黄埔单选区的居民一同欢庆元宵节。为期两周的庆祝活动共吸引9,621名访客。

“和谐岁月”活动旨在通过适合阖家老幼的活动，让参与者可以了解不同种族的文化。

7月20日，国家文物局属下的三间文物机构——本馆、马来传统文化馆及印度传统文化馆携手举办了“和谐岁月” 种族和谐日活动。通过一系列传统文化活动，如：马来传统游戏、传统手工艺示范等，让参与者可以了解不同种族的文化。这项活动共吸引了784名公众前来本馆参与。

“万马奔腾聚晚晴”新年庆祝活动于2月16日的元宵节庆祝活动。当日的主宾为新加坡中华总商会会长蔡其生。

晚晴园“儿童季” 为配合国家文物局推出的儿童季活动，同时鼓励家长与儿童一起参观晚晴园，本馆与工艺教育学院（中区）于5月 31日及6月1日，举办游戏嘉年华会和粽子手提包制作坊。这一系列活动共吸引了5,539名公众参与。

明月中秋聚晚晴 9月6日，本馆与金文泰集选区合办上述中秋庆祝活动。4,872名访客参与了猜灯谜活动、手工艺示范、灯笼制作工作坊，观赏了华族舞蹈、合唱团演唱等。

晚晴园义工导览员慰劳宴 11月8日，本馆举办主题为“返回校园”的慰劳宴，邀请 60名义工导览员出席，感谢他们一年来对本馆的贡献。

阖府同乐庆端午第四届“文化飨宴艺晚晴”文化节 6月1日，本馆举办端午节庆祝活动，4,237名访客参与了包粽子活动、艺术书法、中国结示范等文化活动，以及中正中学（总校）和安德逊中学的学生导览为公众进行的导览。

学生实习计划本馆今年共迎来了四位来自共和理工学院和工艺教育学院（西区）的学生，成为本馆的实习生。两位共和理工学院的学生从4月21日至8月8日，而另外两位工艺教育学院（西区）的学生则从7月14日至11月14日来本馆实习。他们除了需掌握馆内日常运作，执行简单的运作任务，在馆员的指导下策划了一系列活动，如“和谐岁月”、 “国庆日活动”及1 月份晚晴园导览员感谢餐会上举办的游戏项目等。

播放系列怀旧老电影 6月28日至12月27日，本馆再次与新加坡国家图书馆管理局共同推出的怀旧电影播放系列活动。这项活动将延续至 2015年3月。

11月14日至12月7日，本馆以“影”为主题，安排了为期三周的文化活动，包括了“星光之夜”、纪录片赏析、各类工作坊等。这项活动于11月14日由总理公署兼文化、社区及青年部政务部长陈振泉主持开幕。本地各大媒体如《联合早报》等皆对此活动进行报道。

晚晴园“筹款小先锋” 12月13日及14日，本馆与工艺教育学院（中区）的学生合作，策划系列活动，包括户外嘉年华会、手绘提包工作坊、手绘家居饰品售卖等，为宏茂桥家庭服务中心筹款。

培训晚晴园导览员今年，本馆培训了2批为数119名的学生导览员及义工导览员。

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培训学生导览员本馆为工艺教育学院（西区）、毅道中学、莱佛士女子学校、德义中学、中正中学（总校）、华侨中学及安德逊中学的105名学生提供了培训课程。他们在培训后肩负起为本馆以及该校学生进行义务导览的工作。

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出版刊物今年，本馆共出版两本新书，即《笃爱有缘：孙中山夫人宋庆龄》及《精神如见：中山舰出水文物》特展图录。 5月及12月，本馆出版了第三与第四期馆讯《新晴》。

培训义工导览员 10月21日至12月17日间，本馆培训了14名“博物馆之友”义工导览员，为本馆的义工导览组注入新血。

公众捐赠文物本馆今年征得公众捐赠的1件文物。

海外出访厦门陈嘉庚纪念馆特展开幕 4月21日，由本馆与厦门陈嘉庚纪念馆联手合作的《南侨寄思：星洲华人与辛亥革命》特展在该纪念馆展出。晚晴园董事李秉萱博士、学术委员会委员黄坚立和柯木林、国家文物局文物机构副司长潘宣辉及时任研究部主任陈丁辉博士出席了特展的开幕式。配合特展开幕，两馆也共同举办了为期两天的国际学术研讨会。研讨会后，晚晴园团队也参访了鼓浪屿林文庆故居等处。

系列讲座今年，本馆共推出了7场公开讲座，共吸引了293名公众出席。日期

主题

主讲者

3月7日

宋庆龄在上海

傅强（上海宋庆龄故居纪念馆教育部主任）

3月8日

我记忆中的三位夫人

孙必达孙中山曾侄孙）

南京中国近代史遗址博物馆（总统府）特展对外开放

5月28日

9月5日，本馆与南京中国近代史遗址博物馆（总统府）共同举办的展览正式对外开放参观。国家文物局文物机构副司长潘宣辉、晚晴园副馆长叶璞与助理研究员吴玉美前往南京协助布展工作，并且参访南京相关纪念馆，商讨未来合作事项。

《中国戏曲片与冷战时期中国— 香港—新加坡三地的文化互动》

徐兰君博士新加坡国立大学中文系助理教授）

6月25日

《新加坡游境仪式的发展》与《新加坡拿督公信仰》

Marcus Xu 及 Chiew Jing Wen 新加坡国立大学历史系荣誉学士），蔡爱琳博士新加坡传统文化学会会长）主持

7月31日

新加坡的中英双语诗歌：探讨与反思

陈志锐博士新加坡华文教研中心副院长）

参加第26届孙中山、宋庆龄纪念地联席会议孙中山、宋庆龄纪念地联席会议，是海内外孙中山与宋庆龄纪念地相关机构，自愿组织召开的年度工作联席会议，今年在南京举行。晚晴园的代表为国家文物局文物机构副司长潘宣辉与晚晴园副馆长叶璞。叶副馆长也在会上简介晚晴园近期的活动。

武汉辛亥革命博物馆特展开幕本馆与武汉辛亥革命博物馆合作的上述特展，于11月20日在该纪念馆正式开幕。晚晴园的代表——国家文物局文物机构副司长潘宣辉，学术委员会委员柯木林与教育与推广部经理罗佳辉出席此展开幕仪式。晚晴园代表团之后也参访辛亥革命武昌起义纪念馆，商讨2016年的合作事项。

10月19日百年名舰风雨历程

王瑞华中山舰博物馆馆长）

10月19日中山舰：孙中山与宋庆龄的传奇爱情

谢蓓中山舰博物馆资深讲解员）

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中华总商会产业私人有限公司 CHINESE CHAMBER REALTY PRIVATE LIMITED

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

CHINESE CHAMBER REALTY PRIVATE LIMITED

Samsung Hub, 3 Church Street, Singapore The 30-storey Samsung Hub at 3 Church Street is a joint venture development between Chinese Chamber Realty Pte Ltd (CCR), China Square Holdings Pte Ltd and Church Street Properties Pte Ltd. The Temporary Occupation Permit (TOP) and the Certificate of Statutory Completion (CSC) for the building were obtained on December 28 2005 and February 18 2011 respectively. The Management Corporation of Samsung Hub obtained the BCA certification for Green Mark Certified-Gold-Plus Award on December 9 2014. The replacement and retrofitting work for the related Green Mark requirements will be carried out in January 2015 and is expected to be completed by December 2015. CCR currently owns the office space on the 15th, 22nd to 30th floors. As of December 2014, the occupancy rate was 100 per cent.

Lobby of Samsung Hub at 3 Church Street.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

新加坡中华总商会中小企业中心 SME CENTRE@SCCCI PTE LTD

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SME CENTRE@SCCCI PTE LTD

Reaching Out to Micro-enterprises through Business Advisory

Prime Minster Lee Hsien Loong (centre) taking a picture together with SCCCI President Thomas Chua (left) and SCCCI Immediate Past President Teo Siong Seng after visiting the SME Centre@SCCCI booth at the SBF SME Convention 2014.

Reaching Out to Micro-enterprises 2014 was a year of accomplishment for SME Centre@SCCCI (“The Centre”) in meeting its objectives to help micro-enterprises overcome challenges and achieve business growth. In 2014, the Centre provided advisory services to over 4,200 SMEs, a 50 per cent increase compared to 2013. Advisory sessions for the PIC, ICV and Increase SME Productivity with Infocomm Adoption & Transformation (iSPRINT) schemes were the most popular grant consultations requested by SMEs. The Centre also experienced a surge in interest for advice in developing in-house training capabilities, upgrading skills of employees and other Human Resource related issues where schemes like the Enterprise Training Support, WorkPro, and Workplace Health promotion were introduced. In April, the Centre opened its second satellite centre–SME Centre@ Ang Mo Kio (SME Centre@AMK) at Ang Mo Kio Community Centre

which aims to provide hand-holding services to assist heartland SMEs in tapping on grants to help improve productivity and increase sales. Through concerted efforts by both satellite centres, the Centre reached out to a myriad of micro-enterprises in the heartlands covering food stores, traditional Chinese medicine stores, hair salons and bakeries through assistance rendered by both satellite offices.

Strengthening Strategic Partnerships The Centre strengthened strategic partnerships with various private and public organisations in order to provide holistic advisory services to better address the needs and pressing business issues that are of concern to the SMEs.

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新加坡中华总商会中小企业中心 SME CENTRE@SCCCI PTE LTD

In 2014, over 80 outreach events were organised in joint efforts with trade associations, government agencies, professional consultancy, legal and technology companies. These efforts enabled the Centre to provide practical sharing on how businesses can benefit from the adoption of good business practices, innovation, technology and capability development with government assistance schemes. Leveraging on these relationships, the Centre shared a diverse range of practical business subjects such as raising productivity for retailers, legal concerns on data protection and Intellectual Property (IP) registration, finance and human resource management to strengthen internal capabilities, as well as riding on simple IT solutions and innovative branding and marketing to achieve business breakthroughs. During the year, the Centre participated in a few mega conferences to reach out to the business community. These include the Print Conference 2014 “Printing Revolution for the Printing Industry” in July, the Annual SMEs Conference “Transforming SME 1.0 to SME 2.0” in August and the SME Convention “Act Now. Transform Today. Grow Your Future” in October, organised by the Singapore Business Federation in conjunction with the National Productivity Month.

Expanding Outreach Capability Through organising a series of seminars and workshops targeted to address key business issues faced by the SMEs, the Centre reached out to around 2,800 SMEs in 2014, a 120 per cent increase from previous year.

Understanding Singapore’s Personal Data Protection Act On January 9, the centre organised a dialogue session with legal firm Fabian&Khoo to share with SMEs on the legal implications of the Personal Data Protection Act (PDPA), especially since the Do Not Call (DNC) Registry came into effect on January 2 2014. The session aimed to let participants understand the purpose and scope of the act, as well as what businesses are required to do to ensure compliance.

Innovating to Zero On January 15, the Centre was invited to RSM Ethos’ seminar, sharing with businesses regarding the importance of innovating their business models and finding growth niches that ensure their relevance and long-term sustainability through productivity improvements.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

SME Centre Conference 2014

Speakers at the inaugural SME Centre Conference: (From left) Chia Kim Huat, Regional Head of Corporate & Transactional Practice, Rajah & Tann LLP; Vikram Rupani, Co-Founder, COO & CFO, RedMart.com; Peter Lim, Chairman & Founder, Soo Kee Group and MoneyMax Financial Services; Scott D. Anthony, Managing Partner, Innosight.

On March 20, the Centre took the lead in organising the inaugural SME Centre Conference – Innovate to Stay Ahead. As the first conference since the change of identity from EDC to SME Centre, the annual event jointly organised by the five SME Centres shared with over 500 SME participants on various ways of innovation at various levels for businesses to remain competitive, also creating a platform for local SMEs to network and build connections.

Understanding PIC, Tax and Business Risk On May 27, the Centre in collaboration with Dun & Bradstreet (S) Pte Ltd and BDO Tax Consultants Pte Ltd organised a finance workshop to share with SMEs on understanding their tax obligations, common GST errors, as well as the strategic importance of risk management.

Powering Up Your Business On July 10, aspiring and existing entrepreneurs from the Singapore Management University Entrepreneurs Alumni Group got together to network, find future business partners, share new business ideas and experiences, and learn from the Centre about relevant government assistance schemes they could leverage on in their new business ventures.

Public Briefing 2014: Re-Think Your HR Strategy & Work Processes to Stay Competitive On June 30, 200 SME participants attended the Centre’s Public Briefing supported by SPRING Singapore. With labour problems being one of the most pressing concerns in the business environment today, invited speakers shared innovative HR ideas on various fronts such as employer branding, improving HR processes, leveraging on new technology, and adopting alternative mindsets when looking at HR issues.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Beating the Labour Crunch Series: Government Schemes & Work-Life Strategies On July 31, the Centre partnered with the Workforce Development Agency and Growth Point Consultancy to share with SMEs on how to leverage on relevant government programmes, as well as creating a more productive workplace through job redesign, re-employment, on-the-job training and various good HR practices.

TECH Solutions for Project-Site Productivity On November 7, Singapore Contractors Association Ltd and A*Star invited the Centre to share at their Productivity seminar. The seminar brought together key speakers who shared on new technologies for the construction industry to enhance productivity.

新加坡中华总商会中小企业中心 SME CENTRE@SCCCI PTE LTD

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Productivity and Capability Workshops To continue promoting productivity improvement workshops to assist SMEs in their business restructuring and transformation, the Centre has enhanced its Productivity Management Programme by introducing structure through standard modules and training hand-outs developed by SPRING Singapore. To enhance capability development, the Centre also organised workshops in other areas such as Human Resource, Marketing, Branding and Financial Management with the help of its strategic partners. A total of 24 productivity and capability workshops were conducted in 2014, reaching out to around 300 SMEs.

Productivity Management Programme for SMEs

Major Activities in the Heartlands In tandem with its objective for 2014, the Centre’s focus on reaching out to the heartlands resulted in an increase in collaborations with various trade and merchant associations. Among the 35 outreach events held in the heartlands, half of them were organised in partnership with over 15 trade and merchant associations. SME Centre@Central’s opening in September 2013 enabled the centre to consolidate its efforts in promoting government assistance schemes to heartland SMEs, resulting in the organisation and support of 35 outreach events in 2014. In February, SME Centre@Central in collaboration with HDB Commercial Property Division, organised a series of talks on relevant government assistance schemes to the retailers and merchants at seven HDB shopping centres like 888 Plaza, Sunshine Mall, Vista Point, Loyang Point and Yew Tee Square. On March 22, Bras Basah Complex Merchants’ Association invited SME Centre@Central to participate as a key speaker during its annual Bras Basah Complex Book Fair. On the same day, SME Centre@ Central was also invited to the Singapore Bakery & Confectionery Association’s quarterly seminar, to introduce grants such as the PIC, ICV, IGP and WorkPro for members to leverage on when purchasing machinery, staff training and increasing productivity. On June 23, SME Centre@AMK initiated a seminar and solutions showcase with the support of various trade and merchant associations in Ang Mo Kio GRC. The event brought together package solutions exhibits that heartland merchants can leverage on with the support of relevant government grants. Held at Ang Mo Kio Community Centre, Minister of State for Trade and Industry Teo Ser Luck and Member of Parliament Yeo Guat Kwang were invited as the event’s Guest of Honour and keynote speaker respectively, sharing with the 120 heartland SME participants on available government support and activities for the business community.

Under this enhanced programme, a broader spectrum of concepts was shared with SMEs covering topics such as lean management tools, finance and operation analysis for higher productivity, 5S and 7W and how to transform enterprises through the Business Excellence Niche Standard.

Intellectual Property 101: Essentials for SMEs On September 25, the Centre co-organised an IP seminar with Baker & McKenzie.Wong&Leow to share with SMEs on the basics and key concepts of IP, and how SMEs can leverage on their IP for business growth.

Branding–What it Means to SMEs On October 17, the Centre invited BDO Consultants Pte Ltd to share with SMEs learn more about branding, how businesses successfully leverage on their brand, as well as how to plan an effective branding strategy.

Digital Marketing 101 On October 28, the Centre collaborated with Balanced Consultancy, an expert in mobile and web development, to share with SMEs on leveraging on technology and e-commerce platforms to enhance their marketing capabilities through strategic website management and e-mail marketing. A total of 24 productivity and capability workshops were conducted in 2014, reaching out to around 300 SMEs.

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新加坡中华总商会中小企业中心 SME CENTRE@SCCCI PTE LTD

SME Talent Programme

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Moving Ahead The Centre will continue to develop partnerships with various government agencies, trade associations and organisations to create more networking platforms and opportunities for local SMEs to meet, learn and build a mutually beneficial business community. Reaching out to help micro-enterprises will also be the Centre’s key focus for 2015.

The Chamber invited representatives from the Singapore Nightlife Business Association to share more about the industry with local students at the outreach programme– “Careers @ SG Enterprises 2014”.

The SME Talent Programme (STP) introduced by SPRING in July 2013, aims to help SMEs attract, recruit, match, develop and retain local talents. As the managing partner of this talent initiative to recruit good candidates for SMEs across industries, the Chamber plays an active role in matching suitable candidates to SMEs and facilitating interviews to recruit and match the required human resources. Besides reaching out to SMEs, the Chamber has also been working closely with Trade Associations to help its members recruit suitable local talents. Some of the Trade Associations include: National Association of Travel Agents Singapore, Singapore Nightlife Business Association, Association of Process Industry and the Singapore Infocomm Technology Federation. The Chamber has also been actively reaching out to potential candidates and talents by participating in school and army career fairs which include MINDEF ePrep Career Fair, Nanyang Polytechnic Career & University Fair 2014, ITE Career Fair 2014 and Temasek Polytechnic Opportunity Fair 2014. In 2014, SCCCI has successfully approved 58 SME applications, and matched 22 candidates to 18 companies.

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SCCCI SHANGHAI REPRESENTATIVE OFFICE – IE-SCCCI SINGAPORE ENTERPRISE CENTRE

Continuous Support for Singapore Businesses Venturing into the China Market

2014 Singapore Fiesta (Shanghai) On September 27, ISSEC, together with the Singapore ConsulateGeneral in Shanghai and Huangpu District Tourism Bureau, jointly organised the “2014 Singapore Fiesta” with NUS LKYSPP China Alumni. The Fiesta was held in Shanghai’s Huangpu District at Yan-dang Road Leisure Walk. As part of the official Shanghai Tourism Festival, this year’s Fiesta attracted around 5,000 Shanghaibased Singaporeans and local residents. Altogether 42 Singapore retailers and F&B enterprises participated in the Fiesta, introducing their products and food items to the participants. Chongqing Enterprises Venturing out: Seminar on “Regional Outlook and Investment Opportunities in Singapore and Southeast Asia” cum Singapore Investment Guide 2014/2015 Launching Ceremony

The Chamber’s Vice-President Roland Ng addressing the crowd at the Singapore Investment Guide 2014/2015 launch in Chongqing.

The IE-SCCCI Singapore Enterprise Centre (ISSEC) has achieved the various targets set out under the LEAD project and IE Singapore and SPRING Singapore will continue to support ISSEC with a second LEAD project. ISSEC shall continue to advise and support Singapore companies investing and operating in China and will also focus on efforts to attract China companies to invest in Singapore, and collaborate with Singapore companies to develop the regional markets.

Efforts in Linking SingaporeChina Enterprises Business advisory services were provided to 180 Singapore companies in 2014. The centre also organised 23 forums, seminars and networking activities with a cumulative attendance of more than 2,035 Singapore companies. The event highlights were:

On October 29, the Chamber organised the Chongqing Enterprises Venturing Out: “Regional Outlook and Investment Opportunities in Singapore and Southeast Asia” Seminar cum Singapore Investment Guide 2014/2015 Launching Ceremony in Chongqing. The Chamber hoped that the Guide, written with China entrepreneurs in mind, could be a useful primer to help them in their familiarisation with Singapore and integration. The guide would be distributed to Chinese companies interested to invest in Singapore through the PRC Embassy in Singapore, ISSEC, IE Singapore, EDB, Contact Singapore, China Foreign Investment Agencies, CCPIT and ACFIC. The speaker line-up was Cecilia Chen Xi from Rajah & Tann; Suan Teck Jin from UOB; Fang Ming from Yingli; and Jiang Zhimin from Capitaland (Chongqing), who shared with attendees on the regional outlook and investment opportunities, experiences on investing in Singapore and experiences on Singapore-China business collaborations.

China Companies Venturing Overseas: Regionalise Through Singapore ISSEC organised seminars targeted at PRC enterprises in 2014, covering five cities, namely Hangzhou and Ningbo in Zhejiang Province, Wuxi and Nantong in Jiangsu Province and Wuhan in Hubei Province. These five seminars attracted a total of 350 representatives from companies in China.

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新加坡中华总商会管理学院 SINGAPORE CHINESE CHAMBER INSTITUTE OF BUSINESS

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

SINGAPORE CHINESE CHAMBER INSTITUTE OF BUSINESS SCCIOB’s 30th Anniversary Celebrations: Navigating 30 Years of Training Excellence

SMS Josephine Teo (middle) cutting the cake at SCCIOB’s 30th Anniversary Celebration Dinner on August 29. Together on stage were SCCIOB Management Committee Vice-Chairman Stephen Lim, Singapore Workforce Development Agency (WDA) Chief Executive Ng Cher Pong, President Thomas Chua, Vice-President Lau Tai San, SCCIOB Management Committee Past Chairman Patrick Lee and SCCIOB 30th Anniversary Celebration Organising Committee Chairman Kuah Boon Wee. More than 260 stakeholders gathered to celebrate the joyous occasion.

Established in 1984, this year marked the 30th anniversary of Singapore Chinese Chamber Institute of Business (SCCIOB). Thirty years is but a split second within the annals of history, but for an educational institution, 30 years is an impressive record of the grooming of talent. These thirty years demonstrated the steady development of the SCCIOB – from establishment, growth and transformation to become a reputable and professional training and education institute providing a full suite of courses. In conjunction with the celebrations, an anniversary logo was specially designed to mark the occasion. A bilingual commemorative booklet Navigating 30 years of Training Excellence was also published. On August 29, a full page advertisement was put up in Lianhe Zaobao to commemorate the joyous occasion.

30th Anniversary Celebration Dinner The highlight of the celebrations was the dinner on August 29 during which Senior Minister of State for Finance and Transport Josephine Teo joined in the anniversary event as the Guest of Honour to celebrate the 30 years of training excellence achieved by SCCIOB together with 260 guests. SCCIOB also celebrated Teachers’ Day in conjunction with the 30th Anniversary Celebration Dinner and presented the Most Popular Teacher Awards to Quek Beng Kee (Business Studies Centre) and Nai Li Hua (Language Studies Centre).

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

新加坡中华总商会管理学院 SINGAPORE CHINESE CHAMBER INSTITUTE OF BUSINESS

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Workforce Development Agency (WDA), with funding of up to 90 per cent of the programme fee. Mandarin-speaking representatives were also equipped with knowledge and mentored on how to implement productivity measures in their companies when the SCCIOB introduced the APEX programme in Mandarin. To date, 72 certified in-company productivity managers have been trained after 4 runs of the course.

Equipping Students with Relevant Capabilities SCCIOB Management Committee Chairman Lau Tai San (right) presented the Most Popular Teacher award to Nai Li Hua of Language Studies Centre.

Strengthening Training, Nurturing Talents

SCCIOB trained more than 5,500 individuals in 2014. On December 3, SCCIOB held its 26th Graduation Ceremony which saw a total of 927 students graduating from the Diploma in Business Administration, Diploma in Professional Chinese Teaching, Diploma in Translation and Interpretation, and Business Mandarin programmes. At the ceremony, 373 Business Mandarin programme students and 36 diploma programme students qualified for the Singapore Chinese Chamber of Commerce Foundation’s Training Award and Book Prize respectively.

Preparing SMEs for the Personal Data Protection Act (PDPA) SCCIOB was accredited by WDA and Personal Data Protection Commission (PDPC) as one of the course providers to conduct a PDPA course using the WSQ standard curriculum and standard assessment developed by PDPC. The two-day course introduced the overview of the Do Not Call and Data Protection Provisions under the PDPA and explained the process an organisation could adopt to comply with the act, and identify possible areas of non-compliance. Participants also learnt how to develop a process for handling complaints and breaches, as well as how to ensure that their organisation fulfils the obligations under the PDPA. A total of 10 runs have been offered since June with 170 potential Data Protection Officers benefiting from this course.

Helping Local Enterprises Venture into the China Market On July 21-25, SCCIOB and International Enterprise (IE) Singapore jointly organised an in-market export strategy workshop for local SMEs in Shanghai. Besides attending the sessions facilitated by practitioners and professionals from China and Singapore, participants also visited and met local retail channel operators for an in-depth understanding of the pitfalls and key success factors pertaining to the food industry. A networking session was also organised to meet the local trade associations as well as the Singapore business community.

Improving SMEs’ Productivity and Competitiveness SCCIOB has helped SMEs and our member companies to achieve the productivity goal in the current challenging economic landscape through our series of productivity programmes. Among them, the most popular is the Aspiring Productivity EXcellence–Certified In-Company Productivity Manager Programme (APEX-CIPM). The APEX-CIPM programme is endorsed and strongly supported by SPRING Singapore and the Singapore

Respective Centres of SCCIOB Language Studies Centre SCCIOB has affirmed itself as a respectable institution in language training, particularly being the leading provider for WSQ Business Mandarin courses. With 17 accredited courses ranging from Foundation to Advanced levels being offered, we commenced more than 70 runs and trained over 900 participants this year. Since the inception of Business Mandarin course in 2009, more than 4,500 participants have benefited in their Chinese listening, speaking, reading and writing skills through the programme. Apart from training opportunities for ethnic Chinese, we also extended the courses to the Malay community through MENDAKI, with the aim of giving them an exposure to the appreciation of Chinese language and culture. Apart from conducting corporate training, SCCIOB also commenced 149 new classes for its Diploma and Certificate programmes and short courses under its Language Studies Centre. A total of 1,840 students attended these courses. The English programme, Practical English for Community Integration, which was designed to help integrate new immigrants into the community, continued to be well-received among individuals and companies. A total of five classes were held in 2014 for 87 students. The Chinese Development Assistance Council (CDAC) has even identified this course as one of the collaborative courses between SCCIOB and CDAC to its members.

Business Studies Centre Apart from Business Mandarin and Chinese culture, SCCIOB helps to equip executives with relevant business capabilities through its wide range of professionally taught business-oriented courses. SCCIOB is the sole provider to offer most WSQ courses under the

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新加坡中华总商会管理学院 SINGAPORE CHINESE CHAMBER INSTITUTE OF BUSINESS

“Service Excellence”; “Leadership and People Management” and “Business Management” frameworks in Chinese and in English. Besides, we also ensure that productivity courses like APEX-CIPM and PDPA courses are available in Mandarin as well to cater to the market of Chinese-educated learners and native Chinese workers. More than 1,200 participants completed a course under the three WSQ frameworks in 2014. Feedback from the industry showed these courses are relevant and effective in grooming T-shaped professionals. In 2014, the Business Studies Centre commenced 86 Diploma and Certificate programmes and short courses with a total of 1,080 students.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Others Renewal of Registration with the Council for Private Education SCCIOB successfully renewed its registration with the Council for Private Education by another four years, from May 20 2014 to May 19 2018.

Recertification of ISO 9001:2008

Going forward, the Business Studies Centre will continue to develop productivity programmes leveraging on the adoption of e-commerce.

In 2014, the SCCIOB was recertified as an ISO 9001:2008 certified organisation for constantly maintaining a good Quality System and services.

International Training Centre

Change of Constitution To enable the management committee to be more responsive to market changes, to align the constitution with both the current course offering and the Council for Private Education requirements, 14 major changes, 52 refinements which included renumbering and the provision of 9 additional clauses were made to the constitution, following up from the last revision in year 1998. The Registry of Societies (ROS) has approved our application for amendments with some minor recommendations and an insertion of a new rule: “The income and property of the Institute whensoever derived shall be applied towards the promotion of the objects of the Institute as set forth in this Constitution and no portion thereof shall be paid or transferred directly or indirectly by way of dividend or bonus or otherwise howsoever by way of profit to the persons who at any time are or have been members of the Institute or to any of them or to any person claiming through any of them.”

Participants of the iBF Executive Programme participated in study stints at top China universities such as Tsinghua University.

SCCIOB continued to work with IE Singapore and conducted four International Business Fellowship (iBF) Executive Programme missions in 2014. A total of 68 Singaporean business representatives and government officials went for immersion trips to China under the programme. SCCIOB arranged for participants to visit cities including Beijing, Shanghai, Hangzhou, Tianjin, Qingdao and Yiwu. The participants had the opportunity to do a study stint in top China universities including Tsinghua University and Shanghai’s Jiao Tong University. In 2014, SCCIOB organised local immersion training programme for a group of 15 government officials and senior management personnel from Xiangtan City of Hunan Province Economic and Information Commission. This was a 14-day training programme focusing on the theme of “New Industrialisation”.

The new constitution took effect from June 6 after the Management Committee accepted all the amendments made by ROS.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

新加坡中华总商会基金 SINGAPORE CHINESE CHAMBER OF COMMERCE FOUNDATION

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SINGAPORE CHINESE CHAMBER OF COMMERCE FOUNDATION Donations The SCCC Foundation received the following donations in 2014: $ Chinese Chamber Realty Pte Ltd Singapore Chinese Chamber Institute of Business The Financial Board of the Singapore Chinese Chamber of Commerce The Hokkien Foundation

4,100,000.00 460,000.00 13,288.69 5,000.00 4,578,288.69

The SCCC Foundation made the following donations in 2014: $ Chinese Development Assistance Council

850,000.00

Lee Kuan Yew Fund for Bilingualism

500,000.00

Business China

300,000.00

River Hongbao 2014

60,000.00

Sun Yat Sen Nanyang Memorial Hall Co Ltd

29,695.06

Chinese Newspapers Division of Singapore Press Holdings – Mid-Autumn Festival @ The Gardens 2014

10,000.00

Kampong Glam 49th National Day Committee

1,000.00 1,750,695.06

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孙中山南洋纪念馆有限公司 SUN YAT SEN NANYANG MEMORIAL HALL COMPANY LIMITED

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

SUN YAT SEN NANYANG MEMORIAL HALL COMPANY LIMITED Visitorship of Sun Yat Sen Nanyang Memorial Hall (SYSNMH) As of December 9, a total of 87,973 visitors visited SYSNMH in 2014. In addition, visitorship was 840,183 for other outreach programmes, representing a 124 per cent increase from the previous year.

Enhancement of the Permanent Galleries to Inject a New Lease of Life Part of the Memorial Hall’s ongoing development since its reopening in October 2011, the refreshed galleries feature a more comprehensive storyline, supplemented by artefacts from the community and Singapore’s National Collection. The refreshed permanent galleries feature 160 new exhibits, which includes 17 artefacts displayed for the first time. Presentation techniques were also upgraded to include more engaging multimedia features, such as a hologram projection to re-enact Dr Sun Yat Sen’s life in the villa, to provide a more engaging experience for all visitors.

Travelling Exhibition: “Dr Lim Boon Keng: His Life and Legacy” The exhibition was a joint effort between SYSNMH and Singapore Chinese Girls’ School, supported by the Settlement of Dr Lim Boon Keng and Kallang Community Club. This year, SYSNMH brought the exhibition to various locations such as Institute of Technical Education (Central), Nan Chiau High School, Anderson Secondary School, Maha Bodhi School, Bukit Panjang Government High School, NTUC Downtown East and Lee Wee Nam Library (Nanyang Technological University). This travelling exhibition attracted an estimated total of 124,945 visitors.

Travelling Exhibition: “Six Men Who Saved Wan Qing Yuan” This exhibition was co-curated by students from River Valley High School over the course of one year, under the supervision of curators from SYSNMH. It featured the six community leaders who jointly acquired Wan Qing Yuan in 1937, and highlighted their contributions in areas such as education, religion, economy and social reforms, and serves as a tribute to the six local pioneers. This exhibition was displayed in SYSNMH till February 9, after which it travelled to River Valley High School and NTUC Downtown East, and attracted a total of 117,200 visitors.

“Eight Major Chinese Festivals” Exhibition at River Hongbao 2014

SYSNMH Exhibitions Travelling Exhibition: “A Moment in History – Dr Sun Yat Sen & Singapore” This exhibition was a joint effort between SYSNMH and Hwa Chong Institution (HCI) to mark the centennial anniversary of the 1911 Revolution. The exhibition was brought to Pioneer Junior College, Maha Bodhi School and Anderson Secondary School, and attracted an estimated total of 6,800 visitors.

During the year, the Memorial Hall also collaborated with the Singapore Federation of Chinese Clan Associations for the River Hongbao 2014 at The Float@Marina Bay. Under the guidance and supervision of the curators from the Memorial Hall, students from Chung Cheng High School (Main), Hwa Chong Institution, River Valley High School and Singapore Chinese Girls’ School put together an exhibition titled “The Eight Major Chinese Festivals” for River Hongbao 2014. Guided tours for members of the public were also conducted by the students from the four schools. The exhibition attracted a total of 492,000 visitors between February 4 and February 7.

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Lawrence Wong (centre), Minister for Culture, Community and Youth, was the Guest of Honour for the opening ceremony of the “Zhongshan Warship & its Treasures” exhibition.

Exhibition: “Love and Revolution: Madam Soong Ching Ling, Wife of Dr Sun Yat Sen”

Overseas Exhibition: “Dr Sun Yat Sen and the Singapore Revolutionary Comrades”

This exhibition was launched by Grace Fu, Minister, Prime Minister’s Office, Second Minister for the Environment and Water Resources and Second Minister for Foreign Affairs, on March 7. A collaboration between SYSNMH and Soong Ching Ling Memorial Residence in Shanghai, this exhibition featured the different stages in Madam Soong Ching Ling’s life through the 134 exhibits showcased.

The SYSNMH launched the “Dr Sun Yat Sen and the Singapore Revolutionary Comrades” exhibition on April 20 at the Tan Kah Kee Memorial Hall in Xiamen. A two-day international conference was also organised by SYSNMH and Tan Kah Kee Memorial Hall (Xiamen) to mark the launch of the exhibition.

In conjunction with the launch of the exhibition, SYSNMH invited Peter Sun, great-grandnephew of Sun Yat Sen, and Fu Qiang, Head of Education of the Soong Ching Ling Memorial Residence in Shanghai, to give a public talk. A documentary on Madam Soong Ching Ling was also screened during the exhibition period. The exhibition, which lasted for six months, attracted 62,647 visitors, and 10,727 participants for the accompanying programmes.

Exhibition: “Zhongshan Warship & its Treasures” A collaboration between SYSNMH and Zhongshan Warship Musuem in Wuhan, China, this exhibition was unique in being the first time artefacts relating to Zhongshan Warship were displayed overseas. This exhibition was launched on October 18 by Lawrence Wong, Minister for Culture, Community and Youth & Second Minister for Ministry of Communications and Information. It features more than 50 national treasures from China. As part of the programmes accompanying the exhibition, SYSNMH invited Wang Rui Hua, Director of Zhongshan Warship Musuem, and Xie Bei, Researcher of Zhongshan Warship Museum to give public talks. In addition, a documentary on Zhongshan Warship and guided tours for the special exhibition were organised to attract more visitors to the exhibition. As of December 9, the exhibition attracted 29,032 visitors.

The exhibition lasted till August 19 and attracted a total of 223,549 visitors.

Overseas Exhibition: “Dr Sun Yat Sen and his Singapore Supporters” SYSNMH launched the “Dr Sun Yat Sen and his Singapore Supporters” exhibition on September 5 at the Presidential Palace in Nanjing, This exhibition featured 165 heritage objects and introduced Dr Sun’s supporters in Southeast Asia. The exhibition lasted till November 5 and attracted a total of 693,000 visitors.

Overseas Exhibition: “Dr Sun Yat Sen and Overseas Chinese in Singapore” SYSNMH collaborated with The Revolution of 1911 Museum in Wuhan, and launched the “Dr Sun Yat Sen and Overseas Chinese in Singapore” exhibition on November 20 in Wuhan. This exhibition featured more than 100 heritage objects and introduced Dr Sun’s Singapore supporters. The exhibition attracted 22,595 visitors during the November 20-30 period.

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SYSNMH Activities Festival of Spring: Lunar New Year Celebrations On January 31, SYSNMH launched its Lunar New Year Celebrations comprising Open House activities such as lantern riddles, and craft and calligraphy demonstrations. The celebration ended with a Yuan Xiao Celebration, jointly organised by SYSNMH and Whampoa Constituency on February 16. The Guest of Honour of this event was Thomas Chua, President of Singapore Chinese Chamber of Commerce & Industry. The celebrations attracted a total of 9,621 visitors.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

Old Movie Screenings The SYSNMH collaborated with the National Library Board to launch its popular old movies screenings from June 28December 27. This activity will continue till March 2015.

Harmony Through the Years This is the first collaboration between the three Heritage Institutions, namely, SYSNMH, Malay Heritage Centre and Indian Heritage Centre, to represent a series of activities where visitors could understand more about the different races in Singapore. This event was held on July 20 in conjunction with the Racial Harmony Day in SYSNMH, and attracted a total of 784 participants.

Children’s Season 2014 Wan Qing Mid-Autumn Festival In support of NHB’s Children’s Season, the SYSNMH team and students from ITE College (Central) organised a series of activities catering to families on May 31 and June 1. The series of activities included a game carnival and bag-making workshops. An estimated 5,539 participants attended the activities.

Dumpling Festival @ Wan Qing Yuan 2014

The SYSNMH launched its Mid-Autumn Festival on September 6 and invited residents from the Clementi GRC to join the celebrations. A total of 4,872 visitors participated in lantern riddles, Chinese arts and crafts demonstrations and lantern making, as well as an array of performances such as Chinese dance and choral performances.

The SYSNMH launched its Dumpling Festival on June 1 which saw 4,237 visitors participate in dumpling making activities, flower calligraphy and Chinese knots demonstrations. Students from Anderson Secondary School and Chung Cheng High School (Main) also conducted guided tours for the public.

Volunteers’ Appreciation Night

Internship Programme

Fourth Wan Qing Culturefest

The SYSNMH launched its annual Volunteers’ Appreciation Night on November 8 with the theme “Back to School” to thank volunteers for their contributions. A total of 60 volunteers attended the event.

SYSNMH launched its annual signature event, Wan Qing Culturefest on November 14, and invited Sam Tan, Minister of State, Prime Minister’s Office & Ministry of Culture, Community and Youth, as Guest of Honour at the opening ceremony. Visitors were treated to a 3-week array of exciting programmes, such as “Night Under the Stars”, documentary screening and workshops, from November 14 to December 7. The event also garnered extensive media coverage from the press and broadcasting stations.

Champions for Charity

Participants enjoying the children’s activities that SYSNMH interns from Republic Polytechnic organised in August.

During the year, SYSNMH launched its internship programme for four students from the ITE College West (Attractions Operations) and Republic Polytechnic. Two students from the Republic Polytechnic were attached from April 21-August 8, while the other two students from the ITE College West (Attractions Operations) were attached from July 14-November 14. They were taught to handle basic hospitality and operational duties, and were tasked to plan a series of children’s activities such as “Harmony Through the Years”, and hosted the games segment of SYSNMH’s Volunteers’ Appreciation Night in November.

The SYSNMH launched its annual “Champions for Charity” on December 13-14 during which a series of fund-raising activities were organised by students from ITE College Central, to raise funds for the Ang Mo Kio Family Service Centres. The activities included an outdoor carnival, craft workshops for family, and a mini bazaar selling hand-painted household accessories.

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Training of Museum Volunteer Guides In the year of 2014, SYSNMH trained 119 volunteer guides of two categories–student museum guides and Friends of Museum docents.

Training of Student Museum Guides The SYSNMH team conducted training sessions for a total of 105 students from ITE College West, Yishun Town Secondary School, Raffles Girls’ School, Chung Cheng High School (Main), Hwa Chong Institution, Deyi Secondary School and Anderson Secondary School as SYSNMH museum guides.

Training of Friends of Museum Docents SYSNMH trained a new batch of Friends of Museums docents from October 21-December 17. A total of 14 new docents attended the training sessions.

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Trip to the Presidential Palace in Nanjing SYSNMH launched the “Dr Sun Yat Sen and his Singapore Supporters” exhibition on September 5 at the Presidential Palace in Nanjing. Shaun Phua, NHB Deputy Director of Heritage Institutions; Angela Ye, SYSNMH Assistant General Manager; and Goh Yu Mei, SYSNMH Assistant Curator, travelled to Nanjing to assist with the installation of this exhibition, and to visit other museums relating to Dr Sun Yat Sen or the 1911 Revolution to discuss future collaborations.

The 26th Sun Yat Sen & Soong Qing Ling Museums’ International Conference The Sun Yat Sen & Soong Qing Ling Museums’ International Conference is an annual conference organised and hosted by various Sun Yat Sen and Song Qing Ling museums in different countries. In 2014, the conference was held in Nanjing. Shaun Phua, NHB Deputy Director of Heritage Institutions; and Angela Ye, SYSNMH Assistant General Manager, attended the conference. In addition, Ms Ye gave a short presentation during the event.

Trip to the Revolution of 1911 Museum in Wuhan

SYSNMH Overseas Work Trips Trip to Tan Kah Kee Memorial Hall in Xiamen

SYSNMH collaborated with The Revolution of 1911 Museum in Wuhan, and launched the “Dr Sun Yat Sen and Overseas Chinese in Singapore” exhibition on November 20 in Wuhan. Shaun Phua, NHB Deputy Director of Heritage Institutions; Kua Bak Lim, Member of SYSNMH Academic Committee; and Vincent Loh, SYSNMH Manager, Outreach and Education, represented SYSNMH and attended the opening ceremony. The delegation also visited the Memorial of Wuchang Uprising of 1911 Revolution on November 21 to discuss the collaboration in 2016.

Publications SYSNMH published a total of two books in 2014, namely the commemorative albums of Love & Revolution: Madam Soong Ching Ling, Wife of Dr Sun Yat Sen and Zhongshan Warship & its Treasures special exhibitions. The third and fourth issues of the SYSNMH newsletter Xin Qing was also published in May and December. SYSNMH delegation attended the opening ceremony of the “Dr Sun Yat Sen and the Singapore Revolutionary Comrades” exhibition.

SYSNMH launched the “Dr Sun Yat Sen and the Singapore Revolutionary Comrades” exhibition on April 20 at the Tan Kah Kee Memorial Hall in Xiamen. Dr Lee Peng Shu, SYSNMH Director; Shaun Phua, NHB Deputy Director of Heritage Institutions; Dr Huang Jianli and Kua Bak Lim, Members of SYSNMH Academic Committee; and Dr Tan Teng Phee, then Curator of SYSNMH, attended the opening ceremony. Dr Lee, Dr Huang, Mr Kua and Dr Tan also presented research papers during the two-day international conference organised in conjunction with the exhibition. During this trip, the representatives also visited historical sites such as Dr Lim Boon Keng’s former residence in Xiamen.

Public Donations and Loans During the year of 2014, SYSNMH received one artefact donation from the public.

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新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

SYSNMH Public Talks SYSNMH organised a total of seven public talks which attracted 293 participants altogether. Date

Topic

Speaker

March 7

“Life of Madam Soong Ching Ling in Shanghai”

Fu Qiang, Head of Education, Soong Ching Ling’s Former Residence in Shanghai

March 8

“The Three Ladies in Dr Sun Yat Sen’s Life”

Peter Sun, great-grandnephew of Dr Sun Yat Sen

May 28

“Chinese Opera Films and the Cold War Connection between China, Hong Kong and Singapore”

Dr Xu Lanjun, Assistant Professor, Department of Chinese Studies, NUS

June 25

“The Evolution of Yew Keng Processions in Singapore” and “We Found a Deity Here: The History of Datuk Gong Worship in Singapore”

Marcus Xu and Chiew Jing Wen, graduates of Department of History, NUS, moderated by Dr Chua Ai Lin, President, Singapore Heritage Society

July 31

“Bilingual Poems in Singapore”

Dr Tan Chee Lay, Deputy Executive Director, Singapore Centre for Chinese Language

October 19

Zhongshan Warship and its Legacy

Wang Rui Hua, Director, Zhongshan Warship Museum (Wuhan)

October 19

Dr Sun Yat Sen, Madam Soong Ching Ling & the Zhongshan Warship

Xie Bei, Researcher, Zhongshan Warship Museum (Wuhan)

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138 来自海外的贵宾和访问团

138 Overseas VIPs, Visitors and Delegations

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来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations 1月8日 January 8

肯尼亚 KENYA 肯尼亚私营机构联盟Vimal Shah主席一行7人到访。 7-member delegation from Kenya Private Sector Alliance (KEPSA) led by its Chairman Vimal Shah.

2月12日 February 12

中国（辽宁省） CHINA (Liaoning) 中国辽宁省对外贸易经济合作厅王景明副厅长一行3人到访。 3-member delegation led by Wang Jingming, Deputy Director-General, Department of Foreign Trade and Economic Cooperation of Liaoning Province, People’s Republic of China.

2月18日 February 18

韩国 SOUTH KOREA 仁川科技园生物科技及商业中心高级研究员Kyung-Bae Pi一行7人到访。 7-member delegation led by Kyung-Bae Pi, Senior Researcher, Incheon Technopark, South Korea.

2月24日 February 24

中国 CHINA 中国国务院侨务办公室亚洲事务朱柳副司长一行5人到访。 5-member delegation led by Zhu Liu, Deputy Director, Department of Asia Affairs, Overseas Chinese Affairs Office of The State Council, People’s Republic of China.

2月24日 February 24

中国（湖北省） CHINA (Hubei) 中国湖北省商务厅王桂生处长一行3人到访。 3-member delegation led by Wang Guisheng, Director, Department of Commerce of Hubei Province, People’s Republic of China.

3月20日 March 20

印尼 INDONESIA 印度尼西亚中华总商会第一副主席兼执行主席林文光博士一行3人到访。 3-member delegation led by Alim Markus, Vice-Chairman, Indonesian Chinese Entrepreneur Association.

3月3日 March 3

中国（山东省菏泽市） CHINA (Heze, Shandong) 中国菏泽市人民政府刘国生副市长一行9人到访。 9-member delegation led by Liu Guosheng, Vice Mayor, Heze City, People’s Republic of China.

3月26日 March 26

中国（吉林省） CHINA (Jilin) 中国吉林省人民政府外事侨务办公室张玉夺处长一行4人到访。 4-member delegation led by Zhang Yuduo, Director, Foreign and Overseas Chinese Affairs office, Jilin Province, People’s Republic of China.

4月1日 April 1

中国（黑龙江省） CHINA (Heilongjiang) 中国黑龙江省商务厅赵文华副厅长一行17人到访。 17-member delegation led by Zhao Wenhua, Deputy Director-General, Department of Commerce of Heilongjiang Province. People’s Republic of China.

4月3日 April 3

中国（北京） CHINA (Beijing) 北京黑龙江企业商会迟晓宇副会长一行4人到访。 4-member delegation led by Chi Xiaoyu, Vice-President, Heilongjiang Chamber of Commerce in Beijing.

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4月14日 April 14

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中国（甘肃省） CHINA (Gansu) 中国国际贸促会甘肃省委员会吴丽霞副会长一行3人到访。 3-member delegation led by Wu Lixia, Vice-President, China Council for the Promotion of International Trade, Gansu Provincial Committee.

4月23日 April 23

马来西亚（登嘉楼） MALAYSIA (Terengganu) 登嘉楼中华总商会拿督卢成全会长一行6人到访。 6-member delegation from the Terengganu Chinese Chamber of Commerce & Industry headed by its President Dato’ Low Kian Chuan.

4月30日 April 30

中国（重庆） CHINA (Chongqing) 重庆新金航集团代表团一行5人到访。 5-member delegation from Chongqing New Jinhang Group.

5月16日 May 16

中国 CHINA 《中国慈善家》杂志社代表团一行3人到访。 3-member delegation from China Philanthropist Group.

5月21日 May 21

印度 INDIA 印度工业联合会印度商业论坛（CII-IBF）前任主席Girija Pande一行4人到访。 4-member delegation led by Girjia Pande, Immediate Past Chairman of the CII-India Business Forum Group.

6月12日 June 12

斯里兰卡 SRI LANKA 斯里兰卡新加坡商业理事会Shamil Mendis会长一行14人到访。 14-member delegation led by Shamil Mendis, President of the Ceylon Chamber of Commerce.

6月10日 June 10

中国（四川省） CHINA (Sichuan) 四川博览事务局王冕副局长一行4人到访。 4-member delegation led by Wang Mian, Deputy Director-General, Sichuan Bureau of Expo Affairs.

6月20日 June 20

缅甸 MYANMAR 缅甸华商商会吴继垣会长一行7人到访。 7-member delegation from the Myanmar Chinese Chamber of Commerce led by its Chairman U Myint Shwe.

6月23日 June 23

中国（山东省平度市） CHINA (Pingdu, Shandong) 平度市商务局焦宗辉副局长一行8人到访。 8-member delegation led by Jiao Zonghui, Deputy Director, Bureau of Commerce, Pingdu, People’s Republic of China.

6月27日 June 27

香港 HONG KONG 香港贸易发展局苏泽光主席与香港贸易贸发局股份有限公司总经理徐庆龄到访。 Jack So, Chairman of the Hong Kong Trade Development Council, and Vivienne Chee, General Manager of HKTDC Ltd, Singapore Representative Office.

7月7日 July 7

台湾 TAIWAN 富邦综合证券股份有限公司许仁寿董事长一行3到访。 3-member delegation led by Samuel Hsu, Chairman, Fubon Securities Co Ltd.

7月29日 July 29

中国（山东省） CHINA (Shandong) 山东隆重信息技术代表团一行3人到访。 3-member delegation from Shandong Longzhong Information Technology Group.

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8月4日 August 4

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中国（广东省） CHINA (Guangdong) 中国广东省商务厅郑建荣副厅长一行10人到访。 10-member delegation led by Zheng Jianrong, Deputy Director-General, Department of Commerce of Guangdong Province, People’s Republic of China.

8月4日 August 4

中国（广东省江门市） CHINA (Jiangmen, Guangdong) 中国江门市人民政府易中强副市长一行7人到访。 7-member delegation led by Yi Zhongqiang, Vice Mayor, Jiangmen City, People’s Republic of China.

8月5日 August 5

中国（上海） CHINA (Shanghai) 中国国际贸促会上海市分会岑富荣会长一行4人到访。 4-member delegation led by Cen Furong, President, China Council for the Promotion of International Trade Shanghai Committee.

8月13日 August 13

日本 JAPAN 日本带広市川西农业协同组合代表理事组合长有塚利宣率领的日本带広市农业代表团一行5人到访。 5-member delegation led by Toshinobu Arizuka, President, Obiniroshi-Kawanishi Agricultural Co-Operative Society.

8月15日 August 15

澳洲（西澳） AUSTRALIA (Western Australia) 西澳中华总商会陈超群会长与西澳中华总商会名誉会长李瑞喜到访。 Khoon Tan, President of the Western Australian Chinese Chamber of Commerce Inc, and Simon Lee, WACCC Honorary President.

8月29日 August 29

菲律宾 PHILIPPINES 新任菲律宾驻新加坡大使Antonio Morales阁下与菲律宾驻新加坡大使馆商务参赞Glenn Penaranda 、首席秘书和领事Edna Lazaro到访。 HE Antonio Morales, newly-appointed Ambassador of the Philippines to Singapore, Commercial Counsellor Glenn Penaranda, and Edna Lazaro, First Secretary and Consul.

9月2日 September 2

马来西亚 MALAYSIA 马来西亚对外发展贸易局贸易及服务促进二署建筑服务与专业服务组主任Raja Badrulnizam 一行3人到访。 3-member delegation led by Raja Badrulnizam, Director, MATRADE.

9月22日 September 22

中国 CHINA 中国海外交流协会裘援平常务副会长一行10人到访。 10-member delegation led by Qiu Yuanping, Executive Vice-President, China Overseas Exchange Association.

9月23日 September 23

中国（辽宁省鞍山市） CHINA (Anshan, Liaoning) 鞍山市人民政府李涛副秘书长一行5人到访。 5-member delegation led by Li Tao, Deputy Secretary-General, Anshan City, People’s Republic of China.

9月25日 September 25

中国（浙江省嘉兴市） CHINA (Jiaxing, Zhejiang) 浙江省嘉兴市代表团一行6人到访。 6-member delegation from Jiaxing City, People’s Republic of China.

10月9日 October 9

中国 CHINA 中资企业（新加坡）协会孟繁秋会长一行5人到访。 5-member delegation led by Meng Fanqiu, President, China Enterprise Association (Singapore).

10月14日 October 14

中国（湖南省） CHINA (Xiangtan, Hunan) 湖南省湘潭市代表团一行15人到访。 15-member delegation from Xiangtan City, People’s Republic of China.

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

10月16日 October 16

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中国（山东省青岛市） CHINA (Qingdao, Shandong) 青岛市人民政府卞建平副秘书长一行7人到访。 7-member delegation led by Bian Jianping, Deputy Secretary-General, Qingdao City, People’s Republic of China.

10月23日 October 23

中国（山东省） CHINA (Shandong) 中国国际贸促会山东省委员会张力钧副部长一行6人到访。 6-member delegation led by Zhang Lijun, Deputy Director, China Council for the Promotion of International Trade, Shandong Provincial Committee.

11月1日 November 1

泰国 THAILAND 泰国中华总商会青年部团长顾问兼永远名誉主席、泰国中华总商会英文秘书长欧先梓一行12人到访。 12-member delegation led by Prasong Owlarn, Honourable President for Life, Young Thai-Chinese Chamber of Commerce and English Secretary-General, Thai-Chinese Chamber of Commerce.

11月3日 November 3

中国（浙江省） CHINA (Zhejiang) 浙江大学代表团一行14人到访。 14-member delegation from Zhejiang University.

11月13日 November 13

中国 CHINA (Guangdong) 新加坡广东商会王克会长一行5人到访。 5-member delegation led by Wang Ke, President, Guangdong Enterprise Association (Singapore).

11月21日 November 21

中国（云南省） CHINA (Yunnan) 云南国际博览事务局浩一山副局长一行4人到访。 4-member delegation led by Hao Yishan, Deputy Director-General, Yunnan International Expositions, People’s Republic of China.

11月26日 November 26

巴基斯坦 PAKISTAN 巴基斯坦全国管理学院Shahid Rahim Sheikh一行12人到访。 12-member delegation led by Shahid Rahim Sheikh, Directing Staff, Pakistan National Management College.

11月28日 November 28

澳洲（南澳） AUSTRALIA (South Australia) 南澳州长Jay Weatherill与澳洲驻新加坡大使Philip Green等三人高规格代表团到访。 The Hon. Jay Weatherill, Premier of South Australia, HE Philip Green, Australian High Commissioner to Singapore, Bronwyn Hurrell, Deputy Chief of Staff, Media Communications, and Sam Crafter, Principal Economic Advisor.

12月1日 December 1

中国（山东省淄博市） CHINA (Zibo, Shandong) 山东省淄博市商务局王冉副局长一行8人到访。 8-member delegation led by Wang Ran, Deputy Director, Bureau of Commerce, Zibo, People’s Republic of China.

12月9日 December 9

英国（伦敦） UNITED KINGDOM (London) 英国中华总商会张劲龙主席与该会5名常务副主席到访。 5-member delegation from the UK Chinese Business Association (UKCBA) led by its Chairman Jimmy Zhang.

12月11日 December 11

中国（广东省惠州市） CHINA (Huizhou, Guangdong) 惠州市民营企业家联合会邹庆严副会长一行26人到访。 26-member delegation led by Zou Qingyan, President of the Huizhou Private Entrepreneurs Association.

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商团会员 TRADE ASSOCIATION MEMBERS

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

商团会员 TRADE ASSOCIATION MEMBERS

中文

ENGLISH

143 商团会员

143 Trade Association Members

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

商团会员 TRADE ASSOCIATION MEMBERS

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商团会员 Trade Association Members 新加坡中医药促进会

ASSOCIATION FOR PROMOTING CHINESE MEDICINES

www.publiclinictcm.com.sg

新加坡专业配餐协会

ASSOCIATION OF CATERING PROFESSIONALS SINGAPORE

www.acaps.sg

新加坡电子业商会

ASSOCIATION OF ELECTRONIC INDUSTRIES IN SINGAPORE (A.E.I.S.)

www.aeis.org.sg

石油化工业协会

ASSOCIATION OF PROCESS INDUSTRY

www.aspri.com.sg

新加坡旅游景点协会

ASSOCIATION OF SINGAPORE ATTRACTIONS

www.singapore-attractions.com

ASSOCIATION OF SINGAPORE INSURANCE AGENTS

www.asia.org.sg

新加坡汽车出入口商协会

AUTOMOBILE IMPORTER & EXPORTER ASSOCIATION (SINGAPORE)

www.aiea.org.sg

新加坡汽车与商用车出租公会

AUTOMOTIVE RENTAL TRADE ASSOCIATION OF SINGAPORE

www.artas.org.sg

勿洛（E）区厂商公会

BEDOK INDUSTRIAL PARK E ASSOCIATION

碧山商联会

BISHAN MERCHANTS ASSOCIATION

新加坡BSE企业家协会

BUSINESS SYNERGY ENTERPRISES SOCIETY

www.bsesociety.org

新加坡水泥与混凝土公会

CEMENT AND CONCRETE ASSOCIATION OF SINGAPORE

www.cncas.org.sg

英国皇家特许管理学院新加坡分院

CHARTERED MANAGEMENT INSTITUTE, SINGAPORE

www.managers.org.sg

牛车水商联会

CHINATOWN BUSINESS ASSOCIATION

www.chinatown.sg

新加坡货柜储存商会

CONTAINER DEPOT ASSOCIATION (SINGAPORE)

新加坡瓦楞纸业厂商会

CORRUGATED BOX MANUFACTURERS ASSOCIATION (SINGAPORE)

德福工业区厂商公会

DEFU MANUFACTURERS ASSOCIATION

新加坡钻石交易所

DIAMOND EXCHANGE OF SINGAPORE

五十大杰出企业协会

ENTERPRISE 50 ASSOCIATION

www.e50association.org.sg

ENTREPRENEURS’ ORGANIZATION (SINGAPORE CHAPTER)

www.eosingapore.org

旅游快车公会

EXPRESS & EXCURSION BUS ASSOCIATION

www.ebaa.sg

鲜花批发商公会

FRESH FLOWER WHOLESALERS ASSOCIATION (SINGAPORE)

新加坡广东商会

GUANGDONG ENTERPRISE ASSOCIATION (SINGAPORE)

新加坡海屿郊公所

HAI SWEE KOW KONG SO (MARINE AND LAND PRODUCTS) ASSOCIATION

新加坡海南商会

HAINAN BUSINESS CLUB

www.hainanbusinessclub.org

新加坡租购及金融业公会

HIRE PURCHASE FINANCE AND LEASING ASSOCIATION OF SINGAPORE

www.hpflas.org.sg

新加坡房地产经纪协会

INSTITUTE OF ESTATE AGENTS

www.iea.org.sg

INSURANCE AND FINANCIAL PRACTITIONERS ASSOCIATION OF SINGAPORE

www.ifpas.org.sg

ITALIAN CHAMBER OF COMMERCE IN SINGAPORE

www.italchamber.org.sg

新加坡晋商商会

JINSHANG BUSINESS CLUB (SINGAPORE)

www.jinshang.org.sg

新加坡琼侨咖啡酒餐商公会

KHENG KEOW COFFEE MERCHANTS RESTAURANT & BAR-OWNERS ASSOCIATION

马林百列商联会

MARINE PARADE MERCHANTS’ ASSOCIATION

新加坡肉商联合会

MEAT TRADERS ASSOCIATION (SINGAPORE) MYANMAR GEOLOGISTS SOCIETY (SINGAPORE) (MGSS)

www.mgss.org.sg

新加坡全国旅行社协会

NATIONAL ASSOCIATION OF TRAVEL AGENTS SINGAPORE

www.natas.travel

巴西班让批发中心商联会

PASIR PANJANG WHOLESALE CENTRE ASSOCIATION

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PETROCHEMICAL COMPLEX CONTRACTORS ASSOCIATION 新加坡印刷与媒体同业公会

PRINT & MEDIA ASSOCIATION, SINGAPORE

www.pmas.sg

新加坡赠品与礼品协会

PROMOTIONAL PRODUCTS & GIFTWARE ASSOCIATION

www.ppga.org.sg

欧美杂货食品商务局

PROVISION & SUNDRIES MERCHANTS ASSOCIATION

新加坡收音机及电器商公会

RADIO & ELECTRICAL TRADERS ASSOCIATION OF SINGAPORE

新加坡产业发展商公会

REAL ESTATE DEVELOPERS’ ASSOCIATION OF SINGAPORE

www.redas.com

新加坡餐饮业协会

RESTAURANT ASSOCIATION OF SINGAPORE

www.ras.org.sg

新加坡树胶公会

RUBBER TRADE ASSOCIATION OF SINGAPORE

新加坡航空货运代理协会

SAAA@SINGAPORE

砂劳越出入口商公会

SARAWAK IMPORTERS & EXPORTERS ASSOCIATION

新加坡鱼业工商联合会

SEAFOOD INDUSTRIES ASSOCIATION SINGAPORE

www.seafoodsingapore.org

新加坡保安系统公会

SECURITY SYSTEMS ASSOCIATION OF SINGAPORE

www.ssas.org.sg

星洲叙南商务局

SENG CHEW SZ LAM SIANG BOO KEK

新加坡缝纫机械商公会

SEWING MACHINE TRADERS ASSOCIATION (SINGAPORE)

www.smtas.org.sg, www.aama-tex.org.sg

新加坡管理学院企业管理文凭毕业生协会

SIM MANDARIN BUSINESS MANAGEMENT DIPLOMA ALUMNI

www.sim-mbmda.org.sg

新加坡针灸学会

SINGAPORE ACUPUNCTURE ASSOCIATION

www.acupuncture.org.sg

新加坡观赏鱼商公会

SINGAPORE AQUARISTS’ ASSOCIATION

新加坡面包西果商公会

SINGAPORE BAKERY & CONFECTIONERY TRADE ASSOCIATION

新加坡自由车商会

SINGAPORE BICYCLE DEALERS’ ASSOCIATION

新加坡出版商会

SINGAPORE BOOK PUBLISHERS ASSOCIATION

新加坡建筑材料商公会

SINGAPORE BUILDING MATERIALS SUPPLIERS’ ASSOCIATION

新加坡帆布商业公会

SINGAPORE CANVAS COMMERCIAL ASSOCIATION

新加坡瓷商公会

SINGAPORE CHINAWARE MERCHANTS ASSOCIATION

新加坡中药出入口商公会

SINGAPORE CHINESE DRUG IMPORTERS & EXPORTERS GUILD

新加坡中药公会

SINGAPORE CHINESE DRUGGISTS ASSOCIATION

新加坡中医中药联合会

SINGAPORE CHINESE MEDICAL UNION

新加坡中国医药保健品商会

SINGAPORE CHINESE MEDICINES & HEALTH PRODUCTS MERCHANT ASSOCIATION

www.tcm.org.sg

新加坡中医师公会

SINGAPORE CHINESE PHYSICIANS’ ASSOCIATION

www.singaporetcm.com

新加坡钟表业公会

SINGAPORE CLOCK & WATCH TRADE ASSOCIATION

www.scwta.org,sg

新加坡起重机公会

SINGAPORE CRANES ASSOCIATION

www.sgcranesassoc.org.sg

www.saaa.org.sg

www.singbake.com

www.singaporebookpublishers.sg

www.scda.org.sg

SINGAPORE ELECTRICAL CONTRACTORS AND LICENSED ELECTRICAL WORKERS ASSOCIATION 新加坡机器厂商公会

SINGAPORE ENGINEERING MERCHANTS’ ASSOCIATION

新加坡鱼商总会

SINGAPORE FISH MERCHANTS GENERAL ASSOCIATION

新加坡花商公会

SINGAPORE FLORIST ASSOCIATION

新加坡福州咖啡酒餐商公会

SINGAPORE FOOCHOW COFFEE RESTAURANT AND BAR MERCHANTS ASSOCIATION

新加坡食品厂商联合会

SINGAPORE FOOD MANUFACTURERS’ ASSOCIATION

www.sfma.org.sg

新加坡果菜出入口商公会

SINGAPORE FRUITS AND VEGETABLES IMPORTERS & EXPORTERS ASSOCIATION

www.singaporefva.com

新加坡家具商会

SINGAPORE FURNITURE ASSOCIATION

www.sfa.org.sg

新加坡家具工业理事会

SINGAPORE FURNITURE INDUSTRIES COUNCIL

www.singaporefurniture.com

新加坡福州十邑商业公会

SINGAPORE FUZHOU TEN COUNTIES MERCHANTS’ GUILD

新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

商团会员 TRADE ASSOCIATION MEMBERS

新加坡米入口商总会

SINGAPORE GENERAL RICE IMPORTERS ASSOCIATION

新加坡玻璃公会

SINGAPORE GLASS ASSOCIATION

新加坡五金工具公会

SINGAPORE HARDWARE & TOOLS ASSOCIATION

www.hardwarentools.com

SINGAPORE HIGH TECHNOLOGY ASSOCIATION

www.shta.org.sg

新加坡花卉园艺总会

SINGAPORE HORTIFLORA FEDERATION

新加坡人力资源学院

SINGAPORE HUMAN RESOURCES INSTITUTE (SHRI)

www.shri.org.sg

新加坡工业自动化协会

SINGAPORE INDUSTRIAL AUTOMATION ASSOCIATION

www.esiaa.com

新加坡资讯通信工商协会

SINGAPORE INFOCOMM TECHNOLOGY FEDERATION

www.sitf.org.sg

新加坡铁厂商公会

SINGAPORE IRON WORKS MERCHANT ASSOCIATION

www.siwma.org.sg

新加坡金钻珠宝商会

SINGAPORE JEWELLERS ASSOCIATION

www.sja.org.sg

新加坡驳船业公局

SINGAPORE LIGHTER OWNERS’ ASSOCIATION

新加坡禽畜业协会

SINGAPORE LIVESTOCK FARMERS ASSOCIATION

星马布商公会

SINGAPORE MALAYA CHINESE TEXTILE MERCHANTS ASSOCIATION

新加坡五金机械公会

SINGAPORE METAL AND MACHINERY ASSOCIATION

新加坡迷你市场公会

SINGAPORE MINI MART ASSOCIATION

新加坡摩托车商会

SINGAPORE MOTOR CYCLE TRADE ASSOCIATION

新加坡汽车胶轮商会

SINGAPORE MOTOR TYRE DEALERS ASSOCIATION SINGAPORE NIGHTLIFE BUSINESS ASSOCIATION

www.smma.org.sg www.smcta.org.sg www.snba.org.sg

新加坡粿条面厂商联合会

SINGAPORE NOODLES MANUFACTURERS’ ASSOCIATION

新加坡漆业批发与零售商会

SINGAPORE PAINT RETAILERS & WHOLESALERS ASSOCIATION

新加坡纸商公会

SINGAPORE PAPER MERCHANTS ASSOCIATION

新加坡当商公会

SINGAPORE PAWNBROKERS’ ASSOCIATION

新加坡珍珠坊商联会

SINGAPORE PEOPLE’S PARK COMPLEX MERCHANTS ASSOCIATION

新加坡数码摄影商会

SINGAPORE PHOTOGRAPHIC & DIGITAL IMAGING TRADE ASSOCIATION

新加坡塑胶工业总会

SINGAPORE PLASTIC INDUSTRY ASSOCIATION

www.spia.org.sg

新加坡精工及模具协会

SINGAPORE PRECISION ENGINEERING AND TOOLING ASSOCIATION

www.speta.org

新加坡杂货店联谊会

SINGAPORE PROVISION SHOP FRIENDLY ASSOCIATION

新加坡神料同业商会

SINGAPORE RELIGIONS GOODS MERCHANTS ASSOCIATION

新加坡装修同业商联会

SINGAPORE RENOVATION CONTRACTORS & MATERIAL SUPPLIERS ASSOCIATION

新加坡零售酒商公局

SINGAPORE RETAIL LIQUOR SHOP ASSOCIATION

新加坡索络五金漆料公局

SINGAPORE ROPE HARDWARE & PAINT MERCHANTS ASSOCIATION

新加坡树胶厂公会

SINGAPORE RUBBER MILLERS ASSOCIATION

新加坡沙巴出入口商公会

SINGAPORE SABAH IMPORTERS & EXPORTERS ASSOCIATION

新加坡卫生材料出入口商会

SINGAPORE SANITARY WARE IMPORTERS AND EXPORTERS ASSOCIATION

新加坡学校私人巴士车主公会

SINGAPORE SCHOOL & PRIVATE HIRE BUS OWNERS ASSOCIATION

新加坡学校交通业联合会

SINGAPORE SCHOOL TRANSPORT ASSOCIATION

www.ssta.com.sg

新加坡船舶物资商会

SINGAPORE SHIP-CHANDLERS ASSOCIATION

www.shipchandlers-assn.com

新加坡船务公会

SINGAPORE SHIPPING ASSOCIATION

www.ssa.org.sg

www.singpawn.org

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新加坡中华总商会 • 2014年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY • ANNUAL REPORT 2014

新加坡桌椅布棚承建商公会

SINGAPORE TABLES, CHAIRS & TENTS CONTRACTORS ASSOCIATION

新加坡茶业出入口商公会

SINGAPORE TEA IMPORTERS & EXPORTERS ASSOCIATION

新加坡布业中心商联会

SINGAPORE TEXTILE CENTRE MERCHANTS’ ASSOCIATION

www.sgtextilecentre.com

新加坡布业联谊会

SINGAPORE TEXTILE DEALERS FRIENDLY ASSOCIATION

www.textile.org.sg

新加坡百货绸布商联会

SINGAPORE TEXTILES & GENERAL MERCHANTS ASSOCIATION

新加坡布行商务局

SINGAPORE TEXTILES TRADERS ASSOCIATION

新加坡木材厂商总会

SINGAPORE TIMBER ASSOCIATION

新加坡玩具糖果商公会

SINGAPORE TOYS & CONFECTIONERY DEALERS’ ASSOCIATION

新加坡运输业公会

SINGAPORE TRANSPORT ASSOCIATION

新加坡土产生果出入口商公会

SINGAPORE TROPICAL FRUITS IMPORTERS & EXPORTERS ASSOCIATION

新加坡车业公会

SINGAPORE VEHICLE TRADERS ASSOCIATION

www.svta.com.sg

新加坡创业及私人资本投资协会

SINGAPORE VENTURE CAPITAL & PRIVATE EQUITY ASSOCIATION

www.svca.org.sg

新加坡酒业公会

SINGAPORE WINE & SPIRIT MERCHANTS’ ASSOCIATION

新加坡中国商会

SINGAPORE-CHINA BUSINESS ASSOCIATION

新加坡－东莞商会

SINGAPORE-DONGGUAN BIZNET ASSOCIATION

星印商业公会

SINGAPORE-INDONESIA COMMERCIAL ASSOCIATION

社会企业协会

SOCIAL ENTERPRISE ASSOCIATION LTD

www.seassociation.sg

SPA & WELLNESS ASSOCIATION (SINGAPORE)

www.spaandwellness.org

www.singaporetimber.com

www.s-cba.org.sg

金皇商业大厦商联会

SULTAN PLAZA ASSOCIATION

新加坡台北工商协会

TAIPEI BUSINESS ASSOCIATION IN SINGAPORE

www.tbas.org.sg

新加坡技术分析师协会

TECHNICAL ANALYSTS SOCIETY (SINGAPORE)

www.tass.org.sg

新加坡纺织服饰商会

TEXTILE & FASHION FEDERATION (SINGAPORE)

www.taff.org.sg

新加坡华商面粉公会

THE ASSOCIATION OF CHINESE WHEAT FLOUR MERCHANTS OF SINGAPORE THE CHARTERED INSTITUTE OF MANAGEMENT ACCOUNTANTS, SINGAPORE BRANCH

新加坡全国商联总会

www.cimaglobal.com

THE FEDERATION OF MERCHANTS’ ASSOCIATIONS, SINGAPORE THE INSTITUTION OF ENGINEERS, SINGAPORE

www.ies.org.sg

新加坡制药厂商公会

THE MEDICINE MANUFACTURING ASSOCIATION OF SINGAPORE

新加坡鸡鸭出入口商联合会

THE POULTRY MERCHANTS’ ASSOCIATION

新加坡观赏鱼出口商公会

THE SINGAPORE AQUARIUM FISH EXPORTERS’ ASSOCIATION

www.safea.org

新加坡书业文具商公会

THE SINGAPORE BOOKSELLERS & STATIONERS ASSOCIATION

www.book-stationery.org

新加坡建筑商公会有限公司

THE SINGAPORE CONTRACTORS ASSOCIATION LTD

www.scal.com.sg

新加坡车商公会

THE SINGAPORE CYCLE & MOTOR TRADERS’ ASSOCIATION

www.autoparts.com.sg

新加坡电器商公会

THE SINGAPORE ELECTRICAL TRADES ASSOCIATION

www.seta.org.sg

新加坡糖商公会有限公司

THE SINGAPORE SUGAR TRADERS ASSOCIATION LTD

新加坡现代企业管理协会

THE SOCIETY OF MODERN MANAGEMENT, SINGAPORE

www.smm.org.sg

TOBACCO ASSOCIATION (SINGAPORE) 维多利亚街批发中心商联会

VICTORIA STREET WHOLESALE CENTRE MERCHANTS’ ASSOCIATION

新加坡兀兰东区厂商联合会

WOODLANDS EAST INDUSTRIAL & COMMERCIAL ASSOCIATION

新加坡浙商协会

ZHEJIANG(S) ENTREPRENEURS ASSOCIATION

www.victoriawholesale.com.sg

www.zjea.org.sg

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