Suppliers

How to Partner with the Apartment Community as a Supplier

Learning how to build strong relationships is essential to success, and entering the multifamily industry as a supplier is very intimidating. Below are a few key members of GNAA who have volunteered to give their perspective and advice on how to partner with apartment communities.

My whole approach to partnerships as a supplier is interpersonal connections. Getting to know someone as an individual first, and being able to build up a relationship of camaraderie and trust is essential to being able to have a successful business relationship. That strong foundation allows for the highest levels of collaboration, optimization, and makes it a joy to do your work each and every day. My confidence on a personal level only enhances my confidence professionally, so I’m able to bring our building partners the best version of our product and the best version of myself. –Lexi Johnson, Nashville Account Manager, Apt Amigo, Inc.

Partnering with an apartment community means truly understanding the needs of their community, the timeliness of a move-in, and serving their community. Being there to support their resident parties, staff changes and even those corporate visits. Helping to provide education and support by sponsoring attendees for educational courses. Partnering with an apartment community means more than just being a service provider!” –Maria Williams, Owner, Floors First Nashville

There really isn’t a secret recipe in my approach to partnering with property management personnel. Personal industry experience, product supply, price, and a great supporting cast are all aspects that have helped me build relationships with customers. But focusing on the customer and the customer experience is genuinely how I approach every relationship. How can I serve them today? I try to put myself in their shoes, think about how we can best provide a solution, and help them in any way I can. I understand that what I do to support the property staff ultimately supports the residents. And if we can help keep residents happy, it’s much easier for everyone on site. –Shane Gates, Territory Sales Manager, Chadwell Supply

Partnering with apartment communities is very important to your business. Sponsoring luncheons, budget camps, resident events, assisting with charity drives, etc. shows that you care about the community and it is not just about profit. It also shows you value them as a partner and they are not just a customer. I recommend all suppliers to partner with apartment communities as much as possible. –DJ Arbogast, Account Manager, Artisent Floors

Southwest Utility Solutions exists for a simple reason: We exist to bring value to our clients. The multifamily industry is built and sustained by the value that owners, investors, and property management teams bring to the table. We are focused on taking apartment communities

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