Certified Apartment Leasing Professional Registration Make that career commitment today

Make that career commitment today.

Formerly NALP

September 21-23, 2021 8:30 am - 5:00 pm

GNAA Education & Training Room

Certified Apartment Leasing Professional

WE RECOMMEND THIS COURSE for leasing consultants, concierges, and career changers with hospitality, retail, or customer service experience.

Earning the CALP credential, many people’s first industry credential, shows your employer that you’re committed to a career in residential property management.

YOU’LL LEARN ABOUT:

• Using technology to generate traffic • Measuring and managing your community’s reputation • Inspecting the leasing center, tour route, model units, and vacant apartments • Researching the competition and building relationships with competitors • Compiling a comprehensive community resource tool • Creating e ective marketing plans • Relationship sales processes and evaluating your personal sales performance • Evaluating a prospect’s commitment level and overcoming objections • Preparing prospects for the next steps in the rental process • Applying fair housing law and communicating rental criteria • Qualifying prospective residents according to rental policy • Preparing and reviewing leases with new residents • Move-in processes • Responding to resident issues and maintenance requests • Building relationships with residents and creating a sense of community • Reporting incidents, maintaining documentation, and taking corrective action • Maximizing revenue and operational efficiency • Securing and processing lease renewals • Conducting a market survey

Available in person and online Online member price: $425

www.GoWithVisto.org

Cost: $749/person GNAA Policy: Payment must be made by course date. Absolutely no refunds will be issued. For more information, visit www.naahq.org/CALP. To locate an affiliate o ering this course near you, visit SPACE IS LIMITED! SIGN UP TODAY. Contact ginnyjohnson@gnaa.org or register online at GNAA.ORG. www.naahq.org/education-careers/find-a-course.If for any reason you cannot attend the course, you or your company may send someone in your place.

THANK YOU 2021 GNAA EDUCATION SPONSORS:

Brookside Properties I Elmington Property Management I Freeman Webb Companies I Law Office of Hall & Associates

Law Office of Jennifer McCoy I Lighthouse Property I Lincoln Property Company I Multifamily Utility Company

Signal 88 Security I The Hill Law Firm I The Liberty Group I Universal Media Group Inc. I Valet Living I Wheeler, Inc. I Yardi

10 Greater Nashville Apartment Association