Make that career commitment today. Formerly
Certified Apartment Leasing Professional
NALP
WE RECOMMEND THIS COURSE for leasing consultants, concierges, and career changers with hospitality, retail, or customer service experience.
September 21-23, 2021 8:30 am - 5:00 pm
Earning the CALP credential, many people’s first industry credential, shows your employer that you’re committed to a career in residential property management.
GNAA Education & Training Room
YOU’LL LEARN ABOUT: • Using technology to generate traffic • Measuring and managing your community’s reputation • Inspecting the leasing center, tour route, model units, and vacant apartments • Researching the competition and building relationships with competitors • Compiling a comprehensive community resource tool
• Applying fair housing law and communicating rental criteria • Qualifying prospective residents according to rental policy • Preparing and reviewing leases with new residents • Move-in processes • Responding to resident issues and maintenance requests
• Creating effective marketing plans
• Building relationships with residents and creating a sense of community
• Relationship sales processes and evaluating your personal sales performance
• Reporting incidents, maintaining documentation, and taking corrective action
• Evaluating a prospect’s commitment level and overcoming objections
• Maximizing revenue and operational efficiency
• Preparing prospects for the next steps in the rental process
• Conducting a market survey
• Securing and processing lease renewals
Available in person and online Cost: $749/person Online member price: $425
SPACEinformation, IS LIMITED! SIGN TODAY. For more visitUPwww.naahq.org/CALP. Contact registernear online at GNAA.ORG. To locate an ginnyjohnson@gnaa.org affiliate offering this or course you, visit GNAA Policy: Payment must be made by course date. Absolutely no refunds will be issued. If for any reason you cannot attendwww.GoWithVisto.org the course, you or your company may send someone in yourwww.naahq.org/education-careers/find-a-course. place.
THANK YOU 2021 GNAA EDUCATION SPONSORS: Brookside Properties I Elmington Property Management I Freeman Webb Companies I Law Office of Hall & Associates Law Office of Jennifer McCoy I Lighthouse Property I Lincoln Property Company I Multifamily Utility Company Signal 88 Security I The Hill Law Firm I The Liberty Group I Universal Media Group Inc. I Valet Living I Wheeler, Inc. I Yardi
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Greater Nashville Apartment Association
