Rising Stars Series

PAMELA KAYE ADAIR Customer Relations Specialist and Sales Associate, Floors

Years In the Industry

12+

Volunteer Positions Currently and Previously Held in GNAA

Name the committee and I’m likely on it, haha. Truly, I am currently on the Membership, Gala, Awards, Trade Show, Communications , NextGen, DEI, Directory, and Apartment Tour. Also, I am currently in the Leadership Lyceum Program.

What brought you to the apartment industry?

A good friend of mine back in Memphis thought I would be great at leasing. Turns out she was right! I went from Leasing Consultant alongside her guidance there in Memphis, moved here to Nashville to continue down that path, to Assistant Manager, then on to Property Manager, and now on to the supplier side of the multifamily world.

Was this the career path something that was always on your radar?

No, never even crossed my mind. Hindsight though, I really wish I had found it sooner in life. It’s been fun, entertaining, educational, challenging, and quite rewarding!

Did you have any unrelated jobs growing up that unexpectedly prepared you for the apartment industry? Every job I had growing up and into adulthood was in one way, shape, or form customer service related, even my very first job at 15 years old answering phones over my summer vacation for the company my mother worked for. It’s just something I was naturally good at and always have truthfully really enjoyed. At the heart of what we all do in this industry is 100% customer service related. Consider me well-vetted in the field!

Why is property maintenance an attractive career path?

Learning a trade just isn’t something people do anymore, unfortunately. However, because of that, the ability to grow and do well in this field are wide open with endless opportunities!

Best professional advice you have ever been given?

Take all the good, the bad, and the ugly and learn from it! Never stop listening and learning or else you’ll stop growing both personally and professionally. Also – and this very simple one I carry with me every day and always will – did you realize

First Nashville/Rasa Flooring

you can hear a “smile” through the phone? Think about it. So remember to smile when you’re talking to someone, even if they can’t see you. Trust me, they’ll know!

What is your favorite thing to do on the weekends?

Spending time with the family and traveling when possible. Otherwise, I’m usually getting my hands dirty in the garden. (Speaking of that, I’m sure a zucchini has popped up overnight that I probably need to pick. You fellow gardeners know what I’m talking about!)

Do you have any pets?

Of course! We have three dogs + one foster pup at the moment, and what farm wouldn’t be complete without a few chickens too!

Coolest place you’ve ever traveled?

I think my favorite place would be Jamaica. You just can’t not be happy when you’re there. #onelove

Give us a fun fact about you.

I literally was “Miss Congeniality” back in high school. No lie –my mother probably still has the sash to prove it.

What upcoming GNAA event are you excited to attend and why?

So many I can’t choose just one! The Trade Show is always amazing, Women’s Conference is so motivational, the Legal Conference ( I still attend every year even though I’m not on site anymore because I’m a nerd like that), and of course, the Gala. So many awesome things still to come in 2023!

Do you have a motto you live by?

Be kind. It’s a simple thing, really. Treat others how you’d like to be treated. Show respect and be kind. Have you met karma lately?

Any advice you could give to the rising stars of GNAA?

Get involved! There are so many outlets to choose from! You can invest as little or as much time as you can spare. Committees are a great place to start, especially since the one decent thing that came out of the pandemic is being able to do things remotely, so now most all meetings you can even join via Zoom – how convenient! Also, getting more involved likely leads to building new relationships. I know I’ve developed friendships that will last a lifetime due to this industry and I am so very grateful for that!

APARTMENT COMMUNITIES

1111 Church

1111 Church St. Nashville, TN 37203

380 apartment homes

1111churchmgr@greystar.com

Ironwood

Shannian Howard

415 Rome Pk. Lebanon, TN 37087

186 apartment homes

615-257-3450 ironwood@pedcor.net

Pedcor Homes Corporation

Lakeside Lodging

Andrew Welch

254 Holloway Ln.

Tullahoma, TN 37388

11 apartment homes

916-803-0808 awconst@verizon.net

Suppliers

Community Concierge Services, LLC

Justine Hill 4904 Linden Forest Ln. Charlotte, NC 28270 864-367-9845 justine@go-ccs.com

Dryer Vent Cleaning; Gutters/Repairs; Pressure Washing; Waste/Trash Removal Services

International Fire Protection, Inc.

Jill Griffith

1820 Linder Industrial Dr. Nashville, TN 37209 615-920-1612 jill.griffith@ifpinc.us

Fire Alarm Systems; Fire Sprinklers/Alarms/ Extinguishers; Stovetop Fire Prevention

OMNIA Partners

Ken Miller, Dan Grant 5001 Aspen Grove Dr. Franklin, TN 37067 866-875-3299 dan.grant@omniapartners.com www.omniapartners.com

Quick Response Fire Protection, Inc.

Josh Paige

74 Center Rd. Cartersville, GA 30121 678-787-4685 jason@quickresponsega.com josh.paige@quickresponsega.com

Alarm Systems; Backflows; Fire Alarm Systems; Fire Sprinklers/Alarms/Extinguishers

STAG Partners

Rylee Ableman

140 Colony Center Dr. Woodstock, GA 30188 770-376-9341 rableman@stagpartners.com

Air Duct Cleaning; Appliance Parts; Appliance Repairs; Appliance Resurfacing; Asphalt Repair; Balcony Railings; Bath, Tub & Tile Resurfacing & Repair; Cabinet Repairs; Carpentry/Wood Repair; Carpet Cleaning & Repair Services; Chimney Sweep/Repair; Concrete Repair/ Resurfacing; Drain Cleaning; Drainage Repairs; Dryer Vent Cleaning; Drywall Repair; Electrical Contractors; Fencing; Fitness Equipment; Floor Restoration; General Contractor; Gutters/ Repairs; HVAC Contractors; Landscape Contractors/Maintenance/Management; Multifamily Development; Paint Contractors; Parking Lot Maintenance/Paving/Seal; Plumbing Contractors; Pressure Washing; Screens –Window & Patio; Sports Flooring; Structural Repair; Swimming Pool/Spa – Repairs/Service; Tennis Court Construction/Repairs/Supplies; Water Extraction/Damage; Welding; Windows/ Replacement