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Testimonials
We sincerely thank each and all of our fantastic customers who have written us a review over the past few months. If you’ve had a positive experience with us we’d love to hear about it. Anytime you spend writing us a review on Product Reveiw.com or major hardware stores websites we are ever grateful for!
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My mother handed down family recipes and handy hints- your SmartBurn was on that list!
Brandy Ackerman - NSW
Have been buying your product for over 3 years now after discovering this gadget on the internet. We have a combustion heater. We LOVE this product and have told all our fellow burners about it!! Fabulous that it is Australian made!! Keep up the great work!
Lyn Fawcett - QLD
Remarkable! I read the product reviews and was pleasantly surprised when it lived up to its reputation. This device is truly remarkable! Creosote clearly reduced. My fireplace looks better than before.
Will Bain - NSW
Spotted your product at the local Bunnings… thought why not. Had lots of grief with our wood burner last winter. Mate, I am so pleased with your product. Chimney draws better, glass stays cleaner, wood burns easier. It’s a must have. Thank you.
Lee Fewings - NSW
I have to say the customer service was exceptional when I called to ask about the SmartBurn. Since using the SmartBurn the glass has been cleaner (after a couple of trial and errors with positioning it in the firebox) and a fire hotter. Best of all I cannot see any smoke from the chimney, not even a thin blue haze. It's unbelievable.
Raelene - VIC
I don’t usually recommend products but this did what the label said. I had been concerned with flue accumulations and the idea of cleaning it. I previously emptied the ash after each fire… now its every few days as the burn is more complete and the fire is noticeably hotter while the glass stays clear and clean. I wasn’t using it correctly to start with but after sales over the phone was excellent. Wouldn’t not use it now.
Garth Watson - NSW
FACT: According to the 2020 Local Consumer Review Survey 87% of consumers now read online reviews for local businesses.