Renter Engagement Ideas That Keep Residents Around Renters Insurance: Covering Their Assets Page 41 Page 20 From the Publisher of May 2023
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SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 3 newmanwindows
LICENSE #570472
2023 EXECUTIVE OFFICERS
President
Aiesha Blevins, Greystar
Vice President
Todd Henderson, Independent Owner
Secretary
Natasha Howell, Independent Owner
Treasurer
Buck Buchanan, Independent Owner
MAGAZINE STAFF
Publisher Apartment News Publications, Inc.
Design & Layout Travis Watson, Production Director Editorial Review Lindsey Lee, Marketing Manager
ASSOCIATION STAFF
Alan Pentico, CAE, Executive Director apentico@socalrha.org 858.278.8070
Allison P ster,
Legislative Chair Greystar
Immediate Past President
Lucinda Lilley, CPM®, CAPS®, GRI®, Bridging In uence
2023 DIRECTORS
Abigail Rex, CPM®, ARM®, American Assets Trust
Alex Winborn, H.G. Fenton Company
Jay Lopeman, CAS®, AZP Multifamily
Jennifer Ford, Douglas Allred Company
Kimmi McBryde, Cushman & Wake eld
Mark Feinberg, Heinz & Feinberg
Matt Ruane, Liberty Military Housing
Natasha Howell, Millcreek, WTS
Shannon Kelly, Independent Owner
Todd Henderson, Independent Owner
HONORARY LIFE ADVISOR
Wesley Harker
Our Address
Southern California Rental Housing Association
Toll Free: 888.762.7313
Fax: 888.871.5229 socalrha.org
Olivia Galvez, Director of Business Operations/Operational Advice ogalvez@socalrha.org 858.751.2217
Molly Kirkland, mkirkland@socalrha.org 858.751.2200
Kim Zebroski, kzebroski@socalrha.org 858.751.2220
Lindsey Lee, Marketing Manager llee@socalrha.org 858.751.2218
Alma Macias, Operational Advisor amacias@socalrha.org 858.278.8070
Southern California Rental Housing Association Rental Advisor Magazine is published by the San Diego Multi-Housing Corporation (SDMHC) a wholly owned subsidiary of the Southern
the author's views and do not necessarily represent those of the Southern California Rental Housing Association or SDMHC.
All rights reserved. Materials may not be reproduced or translated without prior written permission by the publisher. Contact the Southern California Rental Housing Association at 858.278.8070 or visit socalrha.org for more information.
Advertising - We do not guarantee or endorse the products or services of any of the advertisers, but and respect for one another. Information provided in the advertisements are the sole responsibility of the advertiser. For concerns please contact the advertiser directly.
CONTRIBUTE: Educational articles in Rental Advisor Magazine must be between 500-800
the 10th of the month before publication. Submit to socalrha@aptnewsinc.com.
ADVERTISE: Contact the team at Apartment News Publications, Inc. at 714-893-3971 or email scrha@aptnewsinc.com for advertising information, including rates, production
4 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6
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SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 5 Apartment Management Magazine is published monthly by Apartment News Publications, Inc. at 15502 Graham Street, Huntington Beach, CA 92649. Subscription Rate: $24.00/ year with zip codes beginning with 900-935, (outside of L.A. & Orange counties $72.00/year.). The publisher and Apartment News Publications Inc. assume no responsibility for opinions expressed in articles appearing under an author's name. The contents of this publication may not be reproduced without written permission from the publisher. Bulk rate postage is paid at Bell Post Office BMC, 5555 Bandini, Bell, CA 90201. For Advertising Information: 1-800-931-6666 PRESIDENT’S MESSAGE: SUMMER FUN WITH SCRHA 7 By Aiesha Blevins EXECUTIVE DIRECTOR’S MESSAGE: SUPPORT FROM SCRHA . . . . . . . . . . . . . . . . . . . . . . . . . 9 By Alan Pentico, CAE IN CASE YOU MISSED IT 10 By Southern California Rental Housing Association SCRHA BOARD APPLICATION 13 By Southern California Rental Housing Association UPSTAGED BY PIRATES AND ICE CREAM, BUILDING SAFETY MATTERS, TOO! . . . . . . . . . . . . . . 15 By Ali Sahabi RENTERS INSURANCE: COVERING THEIR ASSETS 20 By Livable HUNTINGTON BEACH’S LAWSUIT CHALLENGES NEWSOM’S HOUSING MANDATES 32 By Will Swaim RENTER ENGAGEMENT IDEAS THAT KEEP RESIDENTS AROUND 41 By YardiBreeze RENTING CHALLENGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 By Kari Negri CALENDAR OF UPCOMING COURSES & EVENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 PROPERTY MANAGEMENT DIRECTORY 51 SUPPLIER MEMBER DIRECTORY 53 ADVERTISING DIRECTORY 57
FEATURED COLUMNS: Volume 65
Renters Insurance: Covering Their Assets By: Livable Pg. 20 Renter Engagement Ideas That Keep Residents Around By: YardiBreeze Pg. 41
Number 05 May 2023
OUR VISION
Reenvisioning quality housing for all OUR MISSION
To create a thriving rental housing community through advocacy, education, and collaboration
SCRHA Housing Provider & Resident Rights and Responsibilities
As members of the Southern California Rental Housing Association, we are partners in creating a thriving community by providing quality rental housing for all. We value our residents, our fellow members, and our community and are working to support a healthy housing ecosystem through advocacy, education, and collaboration.
As housing providers, we believe we have the responsibility to provide California renters with:
Quality housing with habitable and healthy living conditions. Freedom from arbitrary eviction, retaliation, or discrimination in line with all federal and state fair housing laws.
Fair and equal resident protections and policies that balance the needs of renters, housing providers, and the community. A voice in housing decisions with respect and access equal to that of housing providers.
An innovative and collaborative housing ecosystem where government, businesses, housing providers, and rental advocates work together to solve the region’s housing issues by identifying the underlying problems and crafting balanced solutions.
Adherence to housing quality and equity standards and regulations.
All California renters also have a responsibility to their housing provider to:
Review and follow rental agreement terms, including timely rental payments. Maintain a clean and habitable home. Be a good neighbor by respecting others’ peace and quiet. Provide timely reporting of any issues and necessary repairs. Keep open lines of communication with the property owner or manager.
6 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6
SOCALRHA.ORG
Aiesha Blevins
President’s Message: Summer Fun with SCRHA
Iwant to thank everyone who made the Innovations Rental Housing Conference & EXPO a success on April 27 . It was wonderful to see everyone who came out for a day filled with engaging seminars, a sold-out tradeshow, Maintenance Mania, and all the fun planned by the Education and Events Committees On behalf of the SCRHA, I want to thank all the sponsors, exhibitors, and volunteers who made the event a memorable success .
Now that the first events of the year have wrapped up, we’re turning our attention to the popular Golf Tournament on June 2 at Coronado Municipal Golf Course . Tee boxes are sold out, but there are many ways for you to get involved and meet with rental housing professionals on the green Become a sponsor or host a foursome as a fun way to show your support for the industry and strengthen your network
If you missed out on the fun at the NextGen Bowling Tournament in March or the Salsa Competition early this month, I encourage you to visit the events calendar at socalrha org to check out our summer events There you can sign up for the Temecula Wine Tasting on June 20, the Taco Night on July 19, or Hawaiian Nights on August 24 . These events are new additions to the
SCRHA calendar and a fantastic opportunity to meet with other rental housing professionals in a fun setting
In addition to our new social engagement opportunities, we are excited about the Property Managers’ Forum this month on May 18 and the NextGen Leadership Professional Development Roundtable on October 18 . The Property Managers’ Forum is a safe space for property managers to discuss their experiences with evictions and receive insights from local experts . The NextGen Roundtable is a chance for rental housing professionals 40 years of age or younger to visit with varying industry mentors 10 minutes at a time . Both events have limited seating, so register early to secure your seat!
As we move forward, we hope you will consider volunteering your time and energy to support Southern California Rental Housing Association We are a volunteer-driven organization, and every contribution makes a difference. Please email info@socalrha.org to learn more about serving on a committee or visit socalrha .org to sign up for advocacy action alerts .
Your participation and support are essential to the success of our community, and we look forward to seeing you at our upcoming classes and events .
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 7
2023 President Southern California Rental Housing Association
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Alan Pentico, CAE Executive Director Southern California Rental Housing Association
Executive Director’s Message: Support from SCRHA
Reflecting on the first quarter of 2023, I am proud of our accomplishments . From adding new events and a full slate of classes to our robust advocacy efforts, SCRHA is deeply committed to being the trusted resource hub for the rental housing community in Southern California .
Last year, the Board of Directors adopted a bold and ambitious strategic plan that maps out how we will accomplish our mission to create a thriving rental housing community through advocacy, education, and collaboration. Through our dedicated efforts, we are working together to reenvision quality housing for all through value, advocacy, and outreach .
These strategies were key as our advocacy and outreach efforts ensured we had a lead seat at the table while the City of San Diego revised the framework for the Tenant Protection Ordinance . Guided by the Board of Directors and the Legislative Steering Committee, SCRHA was able to work around the clock to address our concerns and provide upto-date information on the TPO to our members
We understand that our members are greatly impacted by sweeping legislative changes and regulations at all levels of government In addition to our vigorous advocacy, we strive to provide you with expert resources that support you as a housing provider or industry supplier .
We also understand that the industry, and the world at large, has undergone rapid changes . In light of these changes and the current regulatory climate, your needs as a rental housing provider have changed too . SCRHA strives to respond to the needs
of our members . Please reach out to us if you have questions or ideas on how we can increase the value of your membership . The chances are great that you are one of many housing providers experiencing that same challenge, and SCRHA is here to connect you with solutions that make a difference. Please don’t hesitate to call the office at 858.287.8070 or email us at info@socalhra .org with your concerns .
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - 9
In Ca s e You Mi s sed It! L egi s la tive Up d ates from SCRH A
San Diego City Council Approves Tenant Protection Ordinance
The San Diego City Council approved the Tenant Protection Ordinance with amendments on April 25, 2023. The ordinance must go to a second reading and will likely go into effect in late June. SCRHA will provide more information in the coming days. Thank you to all the members who made their voices heard, in-person, virtually, or in writing, during more than 5 hours of public testimony.
SCRHA worked very hard leading up to the meeting to ensure as much consistency with state law (AB 1482) as possible. Those efforts were largely reflected in the draft presented. However, SCRHA did express concerns with several issue areas that could create unintended consequences and pushed for means testing for relocation assistance to ensure high-income earners don't get relocation beyond the one month required by state law.
Major Changes to SB 567: Removed Rent Cap
Good news! Thanks to your efforts and the housing providers who made the trip to Sacramento during Legislative Day on April 26, oppressive rent caps and other anti-housing provisions are being removed from Senate Bill 567! This is a big win for those who provide quality rental housing to Californians!
SB 567 by Senator María Elena Durazo (D-Los Angeles) would have limited rent adjustments to CPI or 5%, whichever is lower. In periods of high inflation like what we're seeing today, this would have severe consequences on housing providers and California renters. And SB 567 would have extended these rent caps to single-family homes, condominiums, and other properties that are currently exempt.
While amendments are not yet publicly available, the Senate Judiciary Committee voted to approve the bill with amendments that remove rent caps and other anti-housing requirements. SB 567 now advances to the Senate Appropriations Committee where we will have another opportunity to further fix the bill.
SCRHA Stalls Several Rental Housing Bills, Focus Remains on Dangerous Proposals
As with every legislative session, SCRHA’s advocacy and the voices of our members has helped stop several terrible rental housing bills early on. SB 460 (Wahab) which would interfere with
criminal background screening is now a 2-year bill and AB 1317 (Carrillo) which would have required the unbundling of parking at rental properties has been amended to only apply to new construction (effective January 2025) of 16 or more units and be a pilot in certain jurisdictions. While San Diego County is excluded, Riverside County remains in the bill. The author of AB 1086 (McCarty) also pulled a bill that would have allowed the CA Civil Rights Department an exemption to the laws prohibiting eavesdropping and recording communications when investigating fair housing complaints. SCRHA is still working hard to stop SB 466 (Wahab) that would do away with vital protections against overreaching rent control. Visit socalrha.org for the latest updates.
Chula Vista Termination of Tenancy Forms Now Available
The City of Chula Vista has finalized the administrative regulations for the new Tenant Protection Ordinance (TPO), and the SCRHA termination of tenancy forms specific to Chula Vista are now available to members. Visit socalrha.org to learn more about the Chula Vista TPO.
10 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6 1 MARCH 2023 - APARTMENT MANAGEMENT MAGAZINE AMM7
SCRHA Representatives at NAA Advocate
Representatives from the Southern California Rental Housing Association attended Advocate in Washington. The SCRHA improvements to the Section 8 program, ways to create more housing, and more.
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATIONWine Tasting Join us for a relaxing afternoon of conversation and socializing with your fellow housing providers. REGISTER AT SOCALRHA.ORG June 20, 2023 Associationwide Sponsors Patio Sponsor
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OF RENTAL PROPERTY? CALL YOUR LOCAL DST ADVISOR April 2022 socalrha.org | 17
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HEADACHES
SCRHA BOARD APPLICATION
Our Mission: To create a thriving rental housing community through advocacy, education, and collaboration
Our vision is to re-envision quality housing for all, while our mission is to create a thriving rental housing community through advocacy, education, and collaboration The SCRHA is a strong focus-driven organization that works diligently to represent the rental housing industry in San Diego, Imperial, and southern Riverside counties . We utilize strategic planning and purposeful directives to ensure we remain a high value to our members, provide strong advocacy, and outreach to our community .
We focus on bringing the right skills to the Board to ensure we reach our goals . This type of thinking has ensured our excellence for over one hundred years, leading the rental housing .
At this time, the Board is seeking experienced owners and property managers with strengths in collaboration and community building, bringing value to the membership with transformative, innovative ideas, and an interest in advocacy .
The Nominating Committee is accepting applications from owners, property managers and associate/ supplier member candidates for consideration to serve on the Board of Directors for a two-year term . Candidates must complete an online application and a skills questionnaire to be considered. Complete applications must be received by June 30, 2023 For more information, please contact Alan Pentico, Executive Director, or Nominating Committee Chairperson, Lucinda Lilley, at 858-776-6333 or by email Lucinda.lilley@bridginginfluence.com.
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 13
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OUR VISION: REENVISIONING QUALITY HOUSING FOR ALL
14 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6 DESIGNED FOR SCRHA MEMBERS BY SUCCESSFUL SOLUTIONS , LLC . CA INSURANCE LICENSE # 0D73873 ( 619 ) 460 - 9433 socalrha . org 401(K) PLANS DENTAL INSURANCE MEDICAL INSURANCE WORKERS COMPENSATION LIABILITY BENEFITS VOLUNTARY BENEFITS LIFE INSURANCE 40 | Southern California Rental Housing Association Rental Advisor April 2022
UPSTAGED BY PIRATES AND ICE CREAM, BUILDING SAFETY MATTERS, TOO
BUILDING SAFETY MONTH SHOWS IMPORTANCE OF RESILIENCE TO SOCIAL, ECONOMIC AND ENVIRONMENTAL CONCERNS
by Ali Sahabi, Optimum Seismic
Happy Building Safety Month! This low-profile observance, an international celebration of safe and sound structures, rarely gets noticed outside of the industry It’s the unsung understudy to causes nearer and dearer to people’s hearts like ice cream, talking like pirates, even Ferris wheels
Yet buildings play an ever-present and vital role in our lives We rely on building codes, the precision of engineering, and the integrity and workmanship of contractors to make sure our homes, businesses, schools, entertainment venues and places of
workshop will stay standing to keep us safe – no matter what happens
There seems to be a day for everything January is National Soup Month April is National Math Awareness Month . Most observances are geared for fun, but in general, those that are more popular tend to be tied to important causes that affect the health, safety and social well-being of people and the environment .
A SOCIAL AND ENVIRONMENTAL CAUSE
I’ve seen that building safety is a very important social and environmental cause . It’s one I have advocated for all my life
Recently appointed to Los Angeles Mayor Karen Bass’ Transition Team, Ali Sahabi, previously received the California Governor’s Environmental and Economic Leadership Award for taking a sustainable approach toward community development and environmental restoration in the 543-acre Dos Lagos mixed-use development in Corona, CA A licensed General Engineering Contractor (GEC), Sahabi is an expert in building resilience and sustainability He is Co-Founder and Chief Operating Officer of Optimum Seismic, Inc ., which has completed more than 3,500 structural retrofit and adaptive reuse projects for multifamily residential, commercial, and industrial buildings throughout California .
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 15
Our built environment provides the stability we need to maintain our quality of life – providing us with homes, schools, social services, and commerce . Unfortunately, many of our most vulnerable buildings are older, weaker structures that make up a disproportionately large part of our state’s more affordable housing stock.
Housing affordability today is a critical problem in California, which ranks as the second most expensive state in the nation, behind Hawaii In Orange County more than 56% of the population spends more than one-third of its income on rent . The situation is pretty
much the same in other urban areas of the state .
The Journal of Public Economics found that major earthquakes have a disproportionate impact on people of lower-economic demographics . Researchers Nejat Anbarci, Monica Escaleras and Charles Register found strong correlations between wealth and resiliency, citing the discrepancy as a matter of social justice . The researchers called on government to help ensure a more even application of building safety codes and retrofits, stating, “The ultimate lesson therefore is that building and development is simply not a physical process – government institutions and social processes must develop in parallel, to keep up with the physical demands and assure minimum acceptable standards of construction and public safety . ”
We’re Taking a Load Of f of A part ment Ow ners and Property Managers.
Building safety is also an environmental issue When our homes and businesses are no longer inhabitable, they must be demolished . And in cases of widespread destruction – like an earthquake – there would not be enough space available to dispose of the crumbled rubble, which would likely contain lead and asbestos due to the age of the fallen structures .
Building Safety Month is an international campaign that takes place each May to raise awareness about building safety and to reinforce the need for the adoption of modern, regularly updated building codes that support safe and sustainable structures . For more information, visit the International Code Council website at iccsafe org
Are you curious about the safety of your building? If so, feel free to reach out to Optimum Seismic . We can arrange a complimentary assessment of your building providing the information you need to make the decision that is right for you Visit optimumseismic com, or call us at 833-978-7664 to learn more .
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CALL FOR NOMINATIONS
Recognize excellence in rental housing by submitting a nomination for the 2023 Mark of Excellence Awards.
Nominations close on June 19, 2023.
Mark of Excellence Awards Ceremony
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Welcome New Members
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PROPERTY MANAGERS
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RENTERS INSURANCE: COVERING THEIR ASSETS
You’ve seen ads for rental insurance. But do you know what it covers OR if you can require tenants to get it?
Contributed by the Livable Content Team
Rental insurance is a specific type of policy that covers possessions within the home as opposed to the home itself . It is highly beneficial to your residents in the event of flood or similar disaster since you are not responsible for damage to personal possessions - only the property itself Some property owners may require tenants to obtain rental insurance. Even if you don’t require your residents to have renal insurance, you can advise them to get it
BENEFITS OF RENTAL INSURANCE FOR RESIDENTS
• Protection against personal property loss or damage : Renters insurance provides
coverage for the loss or damage of personal property due to theft, fire or other incidents leading to personal property loss or damage This includes items such as furniture, clothing, electronics and jewelry, to name a few . If the tenant’s belongings are damaged or stolen, renters insurance can help cover the cost of replacement or repair for the items lost
• Liability coverage : Renters insurance also provides liability coverage, which can protect the tenant if someone is injured on the property or if they accidentally cause damage to someone else’s property . For example, if a guest slips and falls in a tenant’s apartment,
Please turn to page 23
20 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6
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Continued from page
renters insurance can help cover their medical expenses and any legal fees that may arise from a potential lawsuit due to the incident
• Ad ditional living expenses : If a rental property becomes uninhabitable due to a covered loss, such as a fire or flood, renters insurance can help cover the cost of additional living expenses . This includes things like hotel stays, meals, and other necessary expenses while a home is being repaired or rebuilt .
• Affordabilty : Renters insurance is typically affordable, with policies starting at just a few dollars a month . This makes it an affordable way to protect personal property and finances
• Peace of mind: Perhaps the most significant benefit of renters insurance is the peace of mind it provides . Knowing that there is protection in case of unexpected events can help alleviate the stress and anxiety that come with renting a home
BENEFITS OF RENTAL INSURANCE TO THE HOUSING PROVIDER
Renters insurance does help protect the property owner from liability lawsuits if someone is injured in the rental property, especially guests of the resident . It also helps cover the cost of reimbursement for the tenant and their belongings if there is damage to the rental unit Additionally, it can protect the owner from large deductibles or liability claims in case of damage to the rental property
CAN PROPERTY OWNERS REQUIRE TENANTS TO HAVE RENTERS INSURANCE?
Yes, property owners can require tenants to have renters insurance as a condition of the lease agreement as long as it is specified in the lease and required of all tenants who live in the rental property. In fact, many property management companies make it a standard requirement for all tenants.
Requiring renters insurance helps protect both the owners and the tenant by ensuring that the tenant has financial protection in the event of damage, theft, or liability claims Additionally, it can help reduce the property owner’s liability and insurance costs by shifting some of the risk to the tenant’s insurance policy
When requiring renters insurance, property owners should make sure to include the requirement in the lease agreement and clearly communicate the requirement to tenants before they sign the lease. They should also provide tenants with information on how to obtain renters insurance and any specific requirements for the policy.
It’s important to note that while property owners can require renters insurance, they cannot require tenants to purchase a specific policy or endorse a particular insurance company Tenants have the right to choose their own insurance provider and policy, as long as it meets the requirements set forth by the owner.
DOES RENTERS INSURANCE COVER REGULAR MAINTENANCE?
Renters insurance typically does not cover regular maintenance or repairs to the rental property that are the responsibility of the property owner . This includes things like repairing leaky faucets, fixing broken appliances, or repairing damage caused by wear and tear Just like car insurance only applies after an accident, rental insurance only provides coverage after a fire, flood, bad storm or other incident It is important to note that renters insurance policies also have certain exclusions and limitations, so it’s important to review the policy carefully and understand what is and is not covered, especially if you like in an area where natural disasters like hurricanes, tornadoes or fires are common
If anyone in the relationship has concerns about the condition of a rental property, the tenant should contact the property manager to discuss any necessary repairs or maintenance . In some cases, the property owner may be responsible for repairing certain items, while in other cases, the tenant may be responsible for making the repairs themself or hiring a professional to do so
The benefits to the tenant and property owner of having renters insurance are immeasurable with the many uncertainties of life . There are many options for both to explore in the insurance market and we at Livable encourage both to find the best options that suit the needs of each party
Are you a property owner looking to improve your net operating income? Contact us today to find out how Livable can help you recover the rising costs of master-billed utilities, including water.
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 23
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CALENDAR Register at socalrha.org
May 10
Register for events and classes online at socalrha.org. Please note, that all in-person classes
Register for events and classes online at socalrha.org. Please note, that all in-person classes
Salsa Competition
Questions? Contact us at events@socalrha.org or 858.278.8070
Questions? Contact us at events@socalrha.org or 858.278.8070.
May
8-12
CAMT:
Certificate for Apartment Maintenance Technician
Build Your Skills in Advance!
Maintenance technicians are critical for an apartment community’s operations. The CAMT Credential will ensure that you have all the necessary skills & knowledge expected of today’s maintenance technicians.
ICON KEY
May 15
Build community relations and generate publicity by participating in the “hottest” salsa competition in San Diego. If you think you have the best-tasting salsa, enter today for a chance to win a trophy and bragging rights!
ICON KEY
May 17
8:30A - 5:00P
EPA Low Global Warming Potential (GWP) Refrigerant Requirement
This class will cover new Low GWP Refrigerants requirements for 2023!
AIS Community Programs & Resources/ Project CARE Seminar
10:00A - 11:00A
Join us for an informative seminar which will provide an overview of nearly 30 programs and services offered by Aging & Independence Services (AIS) and other local community providers that align with the County of San Diego’s Live Well San Diego vision of healthy, safe, and thriving communities in San Diego County.
KEY
24 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6
2 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM7
CALENDAR
5:00P
ICON
2:30P -
May 18
12:00P - 1:30P
We Can’t Make This Up! Navigating Today’s Difficult Eviction Landscape
Navigating through an eviction is already a grueling and rough process for you and your team, especially in today’s landscape.
SCRHA’s new, limited series, offers a look inside some of your peers’ most recent eviction experiences with stories that are bound to make you say “HMMMM.”
ICON KEY
May
9:00A - 4:00P
This class will provide an overview of the maintenance and repair of typical residential-grade laundry appliances, including washing machines and gas and electric dryers.
ICON KEY
May 23
10:00A - 11:00A
May 25
Supplier Council Solution Series: Death of a Resident
When a resident dies, questions frequently arise about management’s responsibilities. Join us for a training that will answer all of your questions.
ICON KEY
2:30P - 3:30P
The next Supplier Council meeting will be a discussion regarding being efficient on site for the property management company and working well with other vendors while resolving the property management company project.
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 25 SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 3 Level I Laundry Appliance Repair
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2023 Property Manager Forum
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HUNTINGTON BEACH’S LAWSUIT CHALLENGES NEWSOM’S HOUSING MANDATES
BY WILL SWAIM, CALIFORNIA POLICY CENTER
We’ve seen Gov . Gavin Newsom impose questionable — even dangerous and illegal — policies by declaring states of emergency or merely “crisis” with regard to Covid, climate and energy . He’s done it again on the issue of housing The problems of housing affordability and homelessness constitute a crisis so compelling, the governor says, that they can be solved only by forcing cities to permit the construction of 2 5 million new homes by 2030
Huntington Beach has refused to go along with the state’s demand that the city approve construction of 13,368 new homes .
In response, on March 9, the state sued Huntington Beach .
“The message we’re sending to the city of Huntington Beach is simple: Act in good faith, follow the law and do your part to increase the housing supply,” Bonta said in announcing the suit. “If you don’t, our office will hold you accountable . ”
Within hours of the state’s lawsuit, Huntington Beach fired back . In a federal lawsuit, the city accuses the state of violating California and U .S . constitutional laws through the Regional Housing Needs Allocation process
Every eight years, the RHNA process requires cities to produce a plan for meeting housing demand . But statewide “demand” — and local targets for meeting it — are determined by state officials. Huntington Beach’s federal suit says Newsom, state housing director Gustavo Velasquez, the state legislature and Please turn to page 35
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Will Swaim is president of the California Policy Center A journalist for nearly three decades, he began by covering international business in 1990 In 1995, the Village Voice and LA Weekly hired him to launch OC Weekly – the first and still only alternative weekly in Orange County He was more recently editor of Watchdog org, a national network of state-based investigative reporters, and vice president of journalism at Watchdog’s nonprofit parent, the Washington, D C -based Franklin Center for Government & Public Integrity A seventh-generation Californian, Swaim has written extensively about California business, media, politics and religion; is the winner of several print journalism awards and a Southern California Broadcasters Golden Mike award for public affairs commentary .
forward-thinking. Now, Gen Z is not as concerned with recreation or downtime at the office, rather a financial investment in their future. However, stock options and a standard 401(k) won’t cut it when they are actually searching for “student loan assistance, tuition reimbursement, and maternity and paternity benefits.” This generation values a work-life balance and is highly optimistic for the future, so these types of benefits will not only attract but also encourage them to stay and take advantage of these opportunities.
They Want to See Diversity and Inclusion
This highly educated, highly diverse generation is craving a passion and dedication to diversity and inclusion from their employers. As a result, “86% of
Gen Z job seekers cite a company’s commitment to diversity as an important factor in deciding whether or not to accept an offer.” Here it is very important for a company to talk the talk and walk the walk. Diversity and inclusion cannot just be a phrase in your company’s mission statement or a committee that meets once a quarter. This dedication needs to be seen in initiatives like asking one’s pronoun preference, adequate accommodations for those who are differently-abled, policies to ensure fair and equal pay, etc.
They Want an Offer, and They Want it NOW
Standard HR procedures make it difficult to establish a hiring committee and follow the correct protocol when extending an offer. Gen Z wants no part of that. They
feel if it’s a right fit, the offer should be made. “Nearly one in five Gen Zers expect a job offer one week from the initial phone screen. The majority expect an offer within two weeks.” Whether this expectation is realistic or not, companies that make an actionable change to speed up their hiring process will win top Gen Z talent.
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 33 How does your laundry equipment stack up? Get up to 6,400 * more cycles per machine. The average family does 300 loads of laundry a year. Can your multifamily laundry handle that type of volume? Partnering with WASH means: Top-brand commercial machines Lower energy & water consumption Better build quality Looking for loads of benefits? The experts at WASH can help you find the right machines for your property. wash.com/machine-sales 800.236.5599 *Based on tests conducted by manufacturers. WS23-018 Stack Up 7_5x4_875.indd 1 1/19/2023 3:19:34 PM Let me take care of all your turnover painting needs which will always be Done Rite INTERIOR & EXTERIOR 30 Years Experience Quick, Clean & Neat Free Estimates CL#882763 Done Rite Painting Inc. When you’re sick of it being done wrong call Bonded and Insured (619) 977-0241 E-mail: doneritepaint@gmail.com DONE-RITE-PAINTING.COM
Generation NameBirth Years Baby Boomers1946-1964 Gen X 1965-1980 Millennials1981-1996 Gen Z 1997-2012 24 | Southern California Rental Housing Association Rental Advisor April 2022
*Statistics pulled from Yello
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others are using the RHNA process to violate the city’s rights
At stake is the power of cities to plan their own development Can the governor and other state officials force Huntington Beach — or California’s 481 other cities — to build more housing? Does the declaration of a housing crisis allow Sacramento to trample an array of federal, state and local regulations, including key federal civil rights?
Huntington Beach says its claims are “novel and complex . ” We do our best to offer a summary of those claims here, but there’s no substitute for reading the city’s lawsuit itself, which you can find here .
1. VIOLATES CALIFORNIA CONSTITUTION ART. XI (CHARTER CITY)
The Huntington Beach complaint rests on multiple legal claims, including its assertion that its status as a charter city gives it tremendous authority over local matters, including — maybe especially — zoning . The state’s imposition of higher housing densities violates that constitutional authority (California Constitution, Art XI)
From the complaint: “The City of Huntington Beach was not created by the State In fact, the City, invoking Section 5(a) of Article XI of the California Constitution, provides that a Charter City shall not be governed by State law in respect to ‘Municipal Affairs.’ Rather, ‘so far as “Municipal Affairs” are concerned, Charter Cities’ laws are ‘supreme and beyond the reach of [State] legislative enactment .’ (California Fed Savings & Loan Assn v City of Los Angeles (1991) 35 Cal .3d 1, 12 .)”
The fact that charter cities have “voluntarily followed” the state’s housing process in the past and may do so in the future does not mean that charter cities “relinquish their Charter City Constitutional Home Rule authority .”
2. VIOLATES THE FIRST AMENDMENT SPEECH RIGHTS OF CITIES, CITY OFFICIALS, AND RESIDENTS
What may be most “novel” in the city’s complaint is this: Huntington Beach alleges that state of California housing regulations require “state speech,” and that, the city says, violates its First Amendment speech rights under the U . S . Constitution
Under new state housing regulations, city officials must find, as the state demands, that there is a “housing crisis” in order to sweep aside all other existing laws — including environmental laws — that might block the state’s higher densities .
The city alleges that the state’s housing regulations compel the City Council to arrive at a pre-ordained, “fixed,” “State-contrived” speech. “Gavin Newsom, the Director [of HCD], HCD, and other State actors want them to say, including but not limited to, there ‘is a housing crisis,’ that Huntington Beach ‘needs more affordable housing,’ that the State ‘needs more affordable housing,’ that ‘the benefits of high-density development in the City outweigh the negative impacts of high-density development on the environment,’ and so on, despite objective evidence to the contrary . The Governor, the Director, HCD, and SCAG use the RHNA Laws regulate, even mandate, how the City communicates its stance on housing, what ultimately the Council Members’ ‘say’ in their vote, and what Council Members are compelled to say to the public with regard to ‘housing need’ to justify their vote ”
State housing regulations “require the City Council Members to replace their free speech, i e , the verbal expressions of their freely formed opinions and decision-making thoughts, with the words of the State that advance the State’s political agenda ”
Specifically, Huntington Beach says, state housing law requires its city council to adopt a “Statement of Overriding Consideration” that dismisses environmental regulations as an impediment to the housing crisis. Never mind “that the City Council may not otherwise choose to say [this], may not believe [it] necessarily to be true”: the state requires that the city’s officials must declare “that the benefits of the proposed high-density housing outweigh the negative impacts on the City’s environment .”
The city calls this “a fixed conclusion,” an approval of high-density housing that city officials must reach “even before consideration through public hearings .”
Circumventing public hearings is itself a legal violation, the city says . The Council must endorse the state’s findings and remedies “even before the City Council has an opportunity through its rightful, constitutionally provided, legislative process, to hold public hearings and make its own findings on a
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Continued
proposed zoning issue before adopting a ‘Statement of Overriding Consideration ’”
3. VIOLATES THE CALIFORNIA ENVIRONMENTAL QUALITY ACT (CEQA)
The Free Speech violation described above isn’t a matter of mere philosophy . It puts city officials in a bind: In order to obey state housing regulations, they must override CEQA; to obey CEQA, those officials must violate housing regulations. “For the two State laws, RHNA Laws and CEQA, to be in direct competition or conflict forces local City Council’s in Huntington Beach to relinquish local decision-making one way or the other . ”
4. THE CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT (HCD) REGULATORY PROCESS IS BROKEN
The complaint alleges that the HCD’s conclusions — about whether there’s a housing “crisis,” what it would take to resolve that crisis, and who bears responsibility for solving it — are based on “faulty housing data and population projections concerning population growth to create and then require cities to implement components of their Housing Elements . ”
This claim is supported by a state independent auditor’s 2022 report, which concluded, “HCD does not satisfactorily review its needs assessments to ensure that staff accurately enter data when they calculate how much housing local governments must plan to build… HCD could not demonstrate that it adequately considered all of the factors that state law requires… This insufficient oversight and lack of support for its considerations risks eroding public confidence that HCD is informing local governments of the appropriate amount of housing they will need . ”
According to Huntington Beach’s complaint, the troubled state system specifically relies on “the wrong population forecast, [compares] regions that are not comparable to Southern California, and [uses] inaccurate and unattainable vacancy rates .” The state relies on “a methodology that grossly overestimates the projected housing needs by including overcrowding resulted in double counting the number of required dwelling units for this Planning Cycle, which was also all done in violation of RHNA Laws Such factors were not included in prior methodologies and such calculations are in violation of statutory law .”
The city asserts that SCAG ignored these problems because math, accurate data, and state law were ultimately less compelling to SCAG (and state regulators) than political pressure — “last-minute political wrangling between larger, more influential cities pressuring SCAG to take RHNA units away from their cities” and the determination of those larger cities to “force” new development “into other, less politically influential cities, like Huntington Beach ”
Huntington Beach raised these objections through SCAG but, it alleges, “The Director of SCAG indicated that it would not sue HCD for the violations of State laws even though SCAG had formally objected to the Regional Determination but only because the State has ‘unlimited lawyers’ and resources, not because a challenge would not have merit ”
5. VIOLATES CALIFORNIA CONSTITUTION ART. XI (DUE PROCESS)
In imposing housing requirements derived from this faulty system, California housing officials and the governor discriminated against Huntington Beach — a violation of due process rights guaranteed to the city under California Constitution Article IV, section 16, the city says. “The poorly enacted RHNA Laws cause cities like Huntington Beach to be disproportionately burdened while allowing other cities to zone for very few RHNA Units ”
The city’s claim notes the different treatment of cities that have failed to file housing plans that comply with the governor’s housing target . Some 280 California cities are not compliant with the solutions required under the state’s plan. But many cities have been given a pass — a gift from the governor that looks suspiciously political in nature, the suit asserts
The city notes that “the State’s high-density housing proliferation scheme targets already-developed areas of the State, does little or nothing to increase housing development in undeveloped areas of the State, and exempts entirely certain ‘favored’ portions of the State.” It continues: “according to the 2010 Census, 95 percent of Californians live on just 5 .3 percent of the territory in the state .” In other words, over 95 percent of California is undeveloped and unoccupied ”
Why would state regulators go to war with some cities over home construction, but not others? Why
Please turn to page 38
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Continued from page 36 would the state impose housing higher densities on cities at all — given that so much of the state is unoccupied?
Huntington Beach officials assert that the reason is political .
Consider Marin County From the city complaint: State regulators have “carved out ‘favored’ portions of the State to be allowed to skirt the very same Housing Laws, including RHNA Laws, which are imposed on Huntington Beach . In a 2019 article, entitled ‘Huntington Beach Sued While Marin County Exempted from Affordable Housing Requirements’ [California Globe] reported that Governor Gavin Newsom’s home county, Marin County, is ‘enjoying a moratorium on affordable housing building requirements until 2028.’ To accomplish this, ‘sneaky language inserted into a 2017 budget trailer bill [AB 106] allowed Marin County to maintain its extra restrictions on how many homes developers can build, giving the finger to the California Anti-NIMBY Statute ’”
The city notes, “Marin County is only required to create enough new housing for 0 . 9% of its 2017 population compared to the regional average of 2 4% Marin County is allowed to flout RHNA Laws; the City of Huntington Beach must plan to build 13,368 RHNA Units while Marin County gets a pass . ”
The case is similar in Santa Barbara County, the suit declares: “It’s at least noteworthy that the affluent suburbs seeking ways around their quotas, mostly in the San Francisco Bay Area, are overwhelmingly Democrat in their political orientation while Huntington Beach is a Republican stronghold That would be Montecito, home to celebrities galore, including Oprah Winfrey, Rob Lowe, Ellen DeGeneres and, most recently, expatriate British Prince Harry and his wife, actress Meghan Markle ”
“Some of the sites [in Santa Barbara County] are vacant while others are occupied, including some shopping centers and churches . None is in Montecito or an adjacent enclave called Summerland, even though the county’s inventory of vacant land includes about a dozen parcels, some of them large, in those two communities . When county officials outlined their plan at a public meeting this month, they were asked why no sites in Montecito were included . [Santa Barbara] County planning director Lisa Plowman said only sites
whose owners were interested in development were chosen and no one in Montecito or Summerland was amenable to dense multi-family housing ”
6. VIOLATES THE FOURTEENTH AMENDMENT OF THE U.S. CONSTITUTION
Applying a system based on faulty data; to cities chosen for the political orientation; that requires city officials to violate one law in order to follow another: for these and other reasons, the city says, the state’s housing mandates violate the U S Constitution’s protection against “patently arbitrary classification.” “A flawed state mandate can be no ‘mandate’ on a city at all.” “These laws are so flawed, conflicting, vague, arbitrary and capricious, and left to subjective interpretation and application of political actors as to be unconstitutional . ”
The state admits that this system is flawed, the suit alleges In the summer of 2019, the legislature authored — and Gavin Newsom ultimately signed — AB 101 .
“So flawed are the RHNA Laws that the State, in a damning admission that its own Legislation has been flawed for years, recently passed AB 101, which states: ‘this bill, by December 31, 2022, would also require HCD, in collaboration with the Office of Planning and Research and after engaging in stakeholder participation, to develop a recommended improved regional housing need allocation process and methodology that promotes and streamlines housing development and substantially addresses California’s housing shortage, as provided. The bill would require HCD to submit a report on its findings and recommendations to the Legislature upon completion ” By virtue of AB 101, the State admits that its RHNA Laws (and processes) to determine how many RHNA Units are needed in the State, and individual jurisdictions, must be fixed As will be demonstrated at trial, a ‘flawed State mandate’ can be no ‘mandate’ on a city at all . ”
If the state were truly interested in building additional housing, it ought to look first to its own house: over decades, driven by environmentalists, organized labor and others, the state of California has erected a regulatory barrier around the construction of new homes . State officials could eliminate these laws systematically and free homebuilders to do what they do best: Build
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6 | Southern California Rental Housing Association Rental Advisor July 2021 Response 18 | Southern California Rental Housing Association Rental Advisor April 2022
griswold
40 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6 The Safe & Simple way to Collect and Report Rent Payments Scan Me
Renter Engagement Ideas That Keep Residents Around
by Max Glassburg, Yardi breeze
If improving renter retention feels a bit like chasing your tail, you might just need a few simple renter engagement ideas to keep people around, bring in positive property reviews and cultivate the apartment community of your dreams . The good news is that resident satisfaction is actually pretty high across the board In fact, most U S residents are satisfied with where they live . Some are unhappy, but many sit somewhere in the middle
L ike undecided voters in a close election, these undecided renters could be pulled either way It’s up to you to convince them — better yet, show them — that they live in a great community With the help of real data from the 2022 NMHC Renter Preferences Survey Report, let’s look at effective, data-driven renter engagement ideas to keep residents from moving on .
PROVIDE WAYS TO KEEP HOMES ORGANIZED
The longer people live in one place, the more stuff
they’re likely to accumulate And if their living space gets too cluttered, they might think about moving to a bigger place However, if you can provide tools that help renters get more out of limited space, you might be able to retain residents for longer
One popular way to do this is through modular closet systems, which have seen a 36% increase in interest since 2020 . These modular closets let renters arrange the closet in a way that suits their organizational needs .
OFFER FLEXIBLE SPACE
Renters appreciate the ability to adapt their living space to a variety of needs . While this is a longstanding perk of homeownership, in recent years, two-thirds of renters say flexible space is important or extremely important to them . Think of flex spaces like multipurpose rooms but for apartments: entertainment rooms, offices, study areas, reading Please
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turn to
nooks, etc can be set up according to individual taste and need .
Ther e are creative ways to do this, including modifiable floor plans and furniture that transitions for different uses Microhomes, or tiny houses, are often between 100 and 400 square feet, making them prime examples of how to create and utilize flex space .
ALLOW SHORT-TERM LEASES
With the rise of remote work, there’s an increased demand for short-term leases . People who work from home may not be tied down to one location Shorter leases (e .g ., six-month terms) are particularly appealing to remote workers or those in transition . But you can even go beyond simple six-month leases with a rental housing membership program — similar to a vacation club More than half (56%) of people who moved during the pandemic say they would consider joining a flexible program like this
INVEST IN SMART TECH
Technology that adds convenience or drives savings can be a major selling point for renters of all ages:
• Smart thermostats
• Leak detection
• Water-saving features
• Smart waste management
• Solar panels
• Smart locks
• Low-flow devices
• Property management software (tenants use it to pay rent and make maintenance requests)
Whatever you offer, make sure you put them in your marketing Talk about them in your resident newsletter, website, email, social media and any other place you send communications
MAKE ON-SITE DELIVERIES A SAFE, PREFERRED OPTION
With the rise of online or dering and package deliveries, many properties don’t have the infrastructure to handle a large volume of deliveries Self-service pickup options like package lockers or a package room can help manage incoming items Some luxury communities even offer in-house deliveries, but research has found most renters do not like the idea of having people enter their units to deliver packages .
DO MORE TO ACCOMMODATE PETS
One-third of renters live with a pet or service animal . If your community allows pets, don’t skip this one as part of your resident engagement strategy Petfriendly rental housing has been shown to boost resident retention
Pet amenities include:
• Dog parks
• Pet washing stations
• Doggy daycare
• On-site grooming
• Be open to as many types of pets as possible (eliminate breed restrictions)
OFFER A FITNESS CENTER
Fitness is a top priority for many renters, with 70% saying they want or wouldn’t rent without an on-site fitness center More than half of those with access to a community fitness center use it exclusively, so it’s crucial to keep all equipment up-to-date and wellmaintained .
What should you put in your community gym? Free weights and cardio machines are the mostrequested pieces of equipment. Of those who never or rarely use the fitness center, 29% cite either lack of equipment or outdated equipment as the reason.
Meanwhile, one-third of renters simply aren’t interested in this amenity That’s why it’s important to survey your community to find out what your residents want Some communities simply aren’t interested in this feature, while some wouldn’t do without it .
UTILIZE OUTDOOR SPACE
Outdoor amenities are a great resident engagement idea . The exact nature of the amenity will depend on the region as well as the community In the Southeast and Texas, 73% of renters have a strong interest in community pools In high-density metro areas, renters are more interested in rooftop spaces with barbecue grills .
SEND TEXTS WHEN APPROPRIATE
Texts have a 98% open rate, making them an extremely effective way to communicate with renters You can use texts to share reminders about community-wide projects or emergency situations that require moment-by-moment updates. Make sure
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you give the recipient a chance to opt-in first, of course .
Some property management solutions such as Yardi Breeze Premier can accommodate two-way texting . Every correspondence is stored online for reference or legal purposes . That way, you’re never scrambling to remember whether you sent an important due date or friendly reminder
BE TRANSPARENT
Transparency always matters, but it matters most of all during difficult conversations For instance, it’s important to know how to write a rent increase notice in a way that states the facts without driving renters away .
Tenant portals give renters instant access to key documents and information . Portals also keep owners in the loop and help foster trust and transparency . In addition, making rules, regulations and other agreements visible and easily accessible
can help reduce misunderstandings and improve the safety of your entire community . With software like Yardi Breeze and Yardi Breeze Premier, you can securely store permanent records of all documents and communications in the cloud for your office as well as your residents
RENTER ENGAGEMENT IDEAS IN A NUTSHELL
It’s important to have a resident engagement strategy that matches the needs of your community You can offer organization tools, flexible spaces, smart technology and outdoor amenities all you want, but if you’re not giving people what they actually want, it might be all for naught . Conduct annual or semi-annual resident satisfaction surveys Use that feedback to improve your residents’ living experience
Not sure where to start? Ask — then listen to — your community That’s the best way to improve renter engagement .
Max Glassburg is a senior marketing writer at Yardi He is usually found writing blog content for Yardi Breeze and especially enjoys connecting with clients and sharing their successes with the real estate community In his spare time, he is probably shopping online for guitars and pedals he doesn’t need .
44 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6
Use an SCRHA member
www.SoCalRHA.org Scan the code to connect with SCRHA Supplier Members!
The SCRHA Business Directory of Suppliers is where you'll find the products and services you need to run a successful rental business.
first to invest in businesses that support a thriving rental housing community!
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 45
Renting Challenges
By Kari Negri, Chief Executive Officer, SKY Property Management
Dear Kari, I’m having trouble renting my vacant unit. What am I doing wrong? Should I lower the asking rent? What should I do?
THE VITAL IMPORTANCE OF THE MARKET SURVEY
Whether you have a brandnew building with a complete lease up, or an existing building with a new vacancy, conducting regular market surveys are vital for maximizing your “ROI” (return on investment) A market survey will help you to answer some of the following important questions: What are our competitors doing? Are the rents you are charging too low? Can a small feature or amenity be added to increase rent?
Market surveys can answer these and many more important questions.
To begin your market survey, you need to know the details of your property in exactness such as square footage of every “nook and cranny,” each amenity offered, types of appliances, unique details that make your property stand out, etc It will be difficult to find an equivalent comparison if you do not know your building’s specificities Checking the surrounding area is crucial when deciding what your competition is If your building is in an area with specialty shops, a famous theatre, etc . , you want to find your competition placed in a similar neighborhood location .
Many people merely just check postings online to see what apartments are being listed for in the
Please turn to page 49
46 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 47 April 2022 socalrha.org | 33
48 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6 Financing for apartment buildings, mixed-use and commercial properties. Loans subject to credit approvaI. ©2023 Luther Burbank Savings 7.18x 4.54 7.5x 4.8125 Closing loans for you Multifamily Real Estate Financing • Tailored application process • Hybrid & adjustable rate programs • Flexible loan structure & pricing • Zero loan fee options • Experienced, knowledgeable loan o cers Call today to discuss your next income property transaction James Arom Income Property Loan O cer 818.333.2587 jarom@lbsavings.com SECRegisteredInvestmentAdvisor.Financ not legalor ta xadvice. Thereare material ri risks,potential adverset ax consequences, 12 | Southern California Rental Housing Association Rental Advisor April 2022 april2022.indd 12 5/3/2022 12:40:37 PM
general vicinity . That would be WRONG approach .
To truly know for sure if your rental units are priced comparatively, you must shop in person by visiting the competition! Pictures are not sufficient to decide if your buildings is similar If you have ever been on a blind date and the person who shows up looks nothing like their picture you know what I am talking about here It is important to pay close attention to how fast people respond to your requests to tour a vacant unit and their attitude. That could be the reason someone chooses your building over one that is similar, not to mention its cleanliness! These are all factors that necessitate in person touring by you .
To maximize your ROI, you always want to “price up ” It would also not be a bad idea to shop for an apartment that might be priced a bit higher to see if it might make sense for you to modify your units and/or make upgrades to your property Cost analyses are helpful in deciding whether to do this For example, if you want to upgrade the carpet in the bedrooms to laminate flooring, you need to factor in that cost and compare that to the increase you may receive in rent and how quickly your investment might be earned back . Not only will you want to make your money back, but hopefully you are able to estimate how much additional profit might be accumulated in a year due to the rent increase . This applies to upgraded appliances, new fixtures, or even adding a murphy bed to a studio!
Lastly, you will want to keep track of every market survey according to building location and characteristics, and unit type When you update each market survey, you can look back at the previous ones for reference You should also try to use the same market survey template every time If you are going to use the same building competitors for comparison, make sure they still qualify as good comparable . It never hurts to double check to see if you had missed a better comparable building previously to avoid the possibility of
inaccuracies in your market survey and potentially leaving “money on the table.” Conducting market surveys are vital to achieving improved ROI
IS YOUR ADVERTISING LACKING LUSTER?
According to researchers, people form 11 impressions in the first 7 seconds of meeting you - this is what’s called the “7/11 Rule.” What does this mean? Will Rogers said, “You never get a second chance to make a first impression,” so you always want to leave a positive one When it comes to property management, advertising equates to that first impression!
Picking the theme of your advertising might reflect your buildings’ color scheme or just overall professionalism . It would be a great idea to look up colors that evoke the mood you are trying to convey . This is where creativity can come into play but should remain cohesive . Look up examples of advertising that catches your eye or that you find memorable and investigate the “why.” Is it the structure? Content? Colors? Keep these in mind when creating your advertising’s theme
First, make sure the content of the advertising is up to date and accurate . Being up to date and accurate helps build trust . Advertising should always be clear and concise and it should not be filled with too many words or pictures . Let your property do the talking . After all, that is what the potential tenant is interested in! Highlight the beautiful, unique features like a podcast room or wine refrigerator already installed in the kitchen . This could even include distinctive geographical features nearby such as a famous theatre or specialty shops. The key word here is “highlight.” It is unnecessary to include pictures of a smaller closet or an up-close and personal picture of the oven
ABOUT KARI NEGRI -- Name any aspect of the complex world of property management and Kari Negri has been at the forefront, forging new ground, fighting for the rights of property owners and tenants alike, adding value, and making a significant difference. With a strong background in management, Kari founded SKY Properties, Inc in 1997 to offer hands-on, boutique-level property management at a competitive price for multitenant property owners . Kari currently serves as a Board Member for the Apartment Association of Greater Los Angeles (AAGLA) as the Co-Chair of State Legislation
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 49
Continued from page 46
50 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6
655 WB Operating LLC
All Points Real Estate .
Alliance Investment Corp
(619)702-0655
(619)298-7724
(858)597-4900
AltaCima Apartment Homes .(858)565-8333
American Assets Trust. LP... . ....... .(858)350-2564
Antelope Ridge (Sentinel Real Estate) (951)672-8181
Arbor Terrace.. .(619)293-3612
Arbors at California Oaks Apartment Homes ... . .... . (951)461-3264
Asset Property Management
(858)560-9363
Award Property Mgmt . ... . ........ ..(619)471-1755
Beard Property Management
Bob Cota Realty .
(619)892-8722
Book and Ladder .(949)209-8347x0029
Brennan And Associates Inc.
(619)475-2470
Brentwood Management Co . . . . (619)220-8595
Bridge Property Management .(801)716-5795
Brycorp, Inc ..(619)920-7174
Buchanan Property Management Corp. (619)269-0276
CASAVIDA
(858)454-8857
Cambridge Management Group, AMO (619)497-0771
Cardinal Group Management
Chase Pacific Property Management and Real Estate Services.. ..(858)271-8841
City View Apartments|Greystar .(619)234-0134
Community Research Foundation, Inc. (619)275-0822
Core Property Group . . (619)399-7279
Cushman & Wakefield . ...(949)224-2929
D Delta Property Management .(619)465-5851
Douglas Allred Company.. .(858)793-0202
Eagle Glen Apartments | Greystar (951)461-4565
Elevate SD Properties .(619)535-8112
Elite Property Management. ....... ...(619)823-3712
Euston Management . . (858)793-8899
F
Five Peaks Property Management .(619)814-7505
Foothills at Old Town . . . . . . . . . . . . . . . (951)676-7545
Gables Oak Creek .(951)600-9696
Gables Point Loma .(619)223-6577
Gables at Alta Murrieta .(951)698-0628
Griffis Mission Valley .(619)220-0530
Griswold Real Estate Mgmt., Inc .(858)597-6100 H
H.G. Fenton Company .(619)400-0120
Hanken, Cono, Assad & Co ...(619)698-4770
Hanover Little Italy .(619)677-1799
Heartland Associates Inc. . . . . . . . . . . . . (619)462-2082
HeetWave Properties
(888)557-4338
Holland Partner Group .(360)940-0251
Homes Management, ATS Homes, Inc. (760)432-4663
Horizon Properties Management Service 4503-284)916(
Humphreys Residential . . . . . . . . . . . . . . (619)865-0389
IPI Property Management . . . . . . . . . . . . (858)277-2700
Iconic on Alvarado | BH Management Services...... . (619)286-3990
Income Property Advisors Inc. . . . . . . . . (858)279-1500
Interfaith Housing Assistance Corporation 2351-866)916( J
Jensen Properties .(858)449-7294
Johnston Property Management, Inc. (760)944-0703 K
KFR STAR Realty ..(619)293-7653
Leonero Properties
Liberty Military Housing . .
(619)273-4350
(858)874-8100
Logan Property Management .(619)260-5562
Lyon Living .(949)838-1274
MG Properties ....(858)658-0500
Maya Linda Apartments .(858)566-5350
Melroy Asset Management . . . . . . . . . . . (858)483-5111
Mira Bella Apartments | Simpson Property Group (858)560-5720
Modera San Diego | Mill Creek Residential (619)500-8509 N
Noah Realty .(858)504-0416
Ocean Breeze Apartments|Greystar .(619)428-3369
Olympus Property ....... . .......... .(858)268-8858 P
Pacific Commercial Management, Inc (858)450-6886
Parkdale Apartments | Norco Mgmt. Corp. . . . . . . . . . . (760)737-9017
Pasas Properties, Inc......... . ...... .(619)607-7560
Paul Langley Company . . . . . . . . . . . . . . (415)431-9104
People Helping Others Prop. Mgmt (619)282-5400
Pierside North | Greystar . . . . . . . (949)202-3991
Pierside South | Greystar . . . . . . . (760)433-3500
Premier Real Estate Management, Inc. (619)632-6852
Professional Real Estate Management (619)297-7736
Providence Real Estate Management Corporation (760)525-8705
R
R. A. Snyder Properties, Inc. . . . . (619)297-0274
REC Properties| Peasquitos Point Apts. (858)484-5047
RG Investment Real Estate Services Inc. 4005-862)858(
Rehmann Realty Group . . . . . . . . . (619)440-5669
Richman Property Services (813)262-0401
River Oaks |Waterton Residential . . . . . . (760)721-8585
Rohn Properties Management . . (619)990-7433
Rolling Hills Gardens | Greystar (619)482-7583
S
SD Rent Pros ........ . ........ ...... (619)884-0906
STYL Residential (678)478-7707
San Diego Housing Commission...... (619)578-7531
San Diego Realty Services...... ...... (619)713-1044
Sardo Properties . . . . . . . . . . . . . (619)405-9418
Scott Management Company . . (310)370-2696
ScottWay Capital (619)209-3544
Sea West Property Management...... (760)787-6035
Shapell Properties, Inc. (323)988-7590
South Bay Community Services (619)420-3620
Southwest Equity Partners .. (760)419-5300
Sudberry Properties, Inc. . . . . . . . . . . . . . (858)546-3000
Summit Realty and Management...... (619)423-3023
Sun An Sea Property Mgmt (619)298-4160
SunRidge Properties, Inc.
Sunrise Management Company AMO (858)751-1768
Team Bourda Incorporated (619)851-3784
Thatcher Properties, Inc. . . . . . . . . . . . . . (619)286-4250
The Dylan | Afton Properties . . (760)439-2752
The Helm Management (619)589-6222
The Premiere Residential, LLC . . . . . . . . (858)455-7711
The Rey Apartments | Berkshire Communities........ (408)614-5587
Torrey Pines Property Management.... (858)454-4200
Urban Coast Properties, Inc (619)797-6733
Valentina by Alta
(619)391-2700
Valor Property Management . . . . . (619)771-2600
VandenBerghe Properties . . . . . . . (925)819-1009
Whispering Oaks Apartments | Greystar (760)471-1262
Willin Properties (619)298-0500
Zimmerman Property Management.... (619)546-5361
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 51 SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 5
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. . . . . . . . . . . . . . .
B
. . . . . . . . . . . . . . .
.
. . . (619)465-9934
C
E
G
. . . . . . . . . . . . . . .
I
L
. . . . . . .
. . . . . .
. . . .
. .
. . .
. . . . . . .
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. . . . . . . . . . . . (858)578-3600
T
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forward-thinking. Now, Gen Z is not as concerned with recreation or downtime at the office, rather a financial investment in their future. However, stock options and a standard 401(k) won’t cut it when they are actually searching for “student loan assistance, tuition reimbursement, and maternity and paternity benefits.” This generation values a work-life balance and is highly optimistic for the future, so these types of benefits will not only attract but also encourage them to stay and take advantage of these opportunities.
They Want to See Diversity and Inclusion
This highly educated, highly diverse generation is craving a passion and dedication to diversity and inclusion from their employers. As a result, “86% of
Gen Z job seekers cite a commitment to diversity important factor in deciding whether or not to accept Here it is very important company to talk the talk the walk. Diversity and cannot just be a phrase company’s mission statement a committee that meets quarter. This dedication to be seen in initiatives asking one’s pronoun preference, adequate accommodations those who are differently-abled, policies to ensure fair and pay, etc.
They Want an Offer, and Want it NOW
Standard HR procedures it difficult to establish a committee and follow the protocol when extending Gen Z wants no part of
52 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6 Low cost financing for Multi-Family1 Apartment properties. Purchase Money, Cash Out, or Construction Financing! 13 or more units to an LLC, Corp, or Partnership – 5 or more units to individuals and other entities. Loans subject to borrower and property qualifications. Brokered originations are not eligible. Other restrictions may apply. All rates, fees, terms and programs are subject to change without notice except as required by law. ©2023 Provident Bank. NMLS #449980. All rights reserved. Member FDIC. REV1222 | 855-217-3541 Since 1956 HOMEGROWN & LOCAL KERRY CANTO NMLS #2050119 Vice President, Commercial Loan Officer (949) 371-1932 | kcanto@myprovident.com
24 | Southern California Rental Housing Association Rental Advisor April 2022 financialadvisors Own Appreciated Investment Real Estate? Aubrey Morrow CERTIFIED FINANCIAL PLANNER™ Practitioner 6 EXIT STRATEGIES FOR HIGHLY APPRECIATED REAL ESTATE Financial Designs, Ltd. 5075 Shoreham Place, Suite 230 San Diego, CA 92122 Phone (858) 597-1980 Fax (858) 546-1106 www.MoneyTalkRadio.com The Financial Advisors Tune In! AM 600 News Talk Radio Saturday at 8am Tune in Saturdays at 8am to AM 600 KOGO radio and learn more at our online WEBINAR Case Study Saturdays@10am and on-demand See www.RentalOwnerWorkshop.com Securities offered through Concorde Investment Services, LLC (CIS), member FINRA/SIPC. Advisory Services offered through Concorde Asset Management, LLC (CAM), an SEC Registered Investment Advisor. Financial Designs is independent of CIS & CAM. This is for informational purposes only, does not constitute as investment advice, and is not legal or tax advice. There are material risks associated with investing in real estate securities including illiquidity, general market conditions, interest rate risks, financing risks, potential adverse tax consequences, general economic risks, development risks, and potential loss of the entire investment principal. *as of 12/2022 bd-ld-a-192-2-2023
1031 EXCHANGE & TRUST SERVICES
SMIB Management Inc.
ADVERTISING & MARKETING
Apartments.com
Zillow Rentals
Rent.
SOCi, Inc.
Zumper
Financial Designs, Ltd.
Rent Dynamics
(619)206-5550
(888)658-7368
(206)516-2263
(858)220-8521
(858)225-4110x103
(760)264-6429
(858)597-1980
(866)513-7368
Apartment News Publications.........
Effortless Ads
J&J Creative, LLC ...................
APARTMENT BROKERAGE / SALES
(714)893-3971
(214)952-9862
(760)703-4471
Doug Taber CCIM - Rental Housing Broker
(619)483-1031
APPLIANCE MAINTENANCE & REPAIR
Mr. Appliance of Ramona
APPLIANCE SALES
R & B Wholesale Distributors, Inc.
Qwikkits
Surface Experts Central San Diego . . . . (858)926-4041
CARPET CLEANING
Cleanology Housekeeping Personnel Service
(619)281-2532
CARPET SALES & FLOORING
America’s Finest Carpet Company..... (800)888-1568
J & C Carpet Company (619)498-1424
Sid’s Carpet Barn, Inc. (619)477-7000
KJ Carpet Wholesale (909)455-0180
C R FLOORING COMPANY (619)748-0015
CLEANING & JANITORIAL SERVICES
Surface Experts Central San Diego (858)926-4041
Cleanology Housekeeping Personnel Service (619)281-2532
Atlas Property Service (858)386-4578
DAPA Janitorial Services Inc. “Customized Cleaning Soultions” (619)221-9292
Pacific Coast Cleaning, Inc............ (858)565-1603
Sea Crest Services, Inc. (949)477-4961
SD Construction Cleaning & Janitorial LLC ................................... (619)534-1189
TWS Facility Services (888)883-1915
COIN-OPERATED LAUNDRY EQUIPMENT
All Valley Washer Service (800)247-1100
WASH Multifamily Laundry Systems (858)279-1234
Washtek, Inc. (760)735-2495
PWS Laundry/Alliance (323)490-1868
COLLECTIONS
(760)896-4994
(909)230-5400
ASPHALT & ASPHALT MAINTENANCE
AMS Paving, Inc.
ATTORNEYS-AT-LAW
Heinz & Feinberg
Todd A. Brisco & Associates, APC
Kimball, Tirey & St. John LLP
BACKFLOW TESTING
Pacific Backflow Company, Inc.
San Diego Backflow Testing, Inc.
BALCONY INSPECTIONS
Pacific InterWest
BANKS
Banc of California
(858)880-6133
(619)238-5454
(714)634-2814
(619)234-1690
(760)639-4000
(877)363-8378
(657)276-1629
(858)320-8410
First Republic Bank.................. (760)525-1679
BATHROOM REMODELING & REFINISHING
American Bathtub Refinishers......... (619)265-9200
BROKERAGE
Doug Taber CCIM - Rental Housing Broker
(619)483-1031
CABINET AND COUNTERTOPS
Grand Design Kitchens
(760)789-0992
Marjan Stone ....................... (719)651-2041
Cabinets And More
(858)231-8532
Kimball, Tirey & St. John LLP (619)234-1690
COMMUNITY SUPPORT
Brilliant Corners (213)232-0134
CONSTRUCTION AND REMODELING
Larry O’Dell Construction............. (619)501-5252
Matrix Construction Services (951)493-0100
Workright Property Services Inc (858)751-6312
Dexcore Restoration (619)993-3417
Cambridge Maintenance and Property Services, Inc. ................................... (619)320-8334
Chameleon Contractors Inc.
McMillin Contracting Services......... (619)401-7000
CONSTRUCTION MANAGEMENT
Southern Cross Property Consultants (858)945-2629
DECK COATING
Life Deck Coating Installations (619)262-8600
General Coatings Corporation . . . . . . . . (619)707-2639
ELECTRICAL CONTRACTORS
Kennedy Electric (619)582-6568
EMERGENCY SERVICE FLOOD / FIRE
ATI Restoration, LLC (619)318-2807
Commercial Restoration Company . . . . (720)427-2932
BELFOR Property Restoration (858)847-9886
ENVIRONMENTAL: ASBESTOS / LEAD / MOLD
BELFOR Property Restoration (858)847-9886
Alliance Environmental Group, LLC (626)633-3500
JJ&S Environmental Services (760)536-3178
EVICTIONS
Kimball, Tirey & St. John LLP (619)234-1690
FINANCIAL SERVICES
Taxable Wealth (858)221-7521
FIRE EQUIPMENT SALES & SERVICE
Symons Fire Protection (619)588-6364
Bay Alarm Company (858)209-7859
Standard Electronics................. (619)596-9950
FITNESS EQUIPMENT & SALES
Advanced Exercise (303)996-0048
Opti-Fit (888)601-4350
FLOOD DAMAGE
BELFOR Property Restoration (858)847-9886
FLOOR COVERINGS
Star Flooring & Remodeling 619-282-4000
FURNITURE RENTALS
Cort Furniture Rental (858)549-0800
GENERAL CONTRACTORS
McMillin Contracting Services......... (619)401-7000
BELFOR Property Restoration (858)847-9886
BluSky Restoration Contractors, LLC (619)398-0200
Camp Construction Services (713)413-2267
M. C. Contracting Service . . . . . . . . . . . . (619)282-3083
HEATING & AIR CONDITIONING
Sam’s Heating and Air Conditioning, Inc.(619)697-9824
INSURANCE
Farmers Insurance McWhirter Agency (619)463-7320
Pro Specialty Insurance Services (888)558-4776
INTERIOR FINISHES
Four Pillars Lighting, Plumbing & Furniture(619)990-1921
INTERNET SERVICE PROVIDER
Cox (858)836-7582
Quantum Fiber (360)931-9864
KITCHEN REMODELING
McMillin Contracting Services (619)401-7000
Kitchen Tune-Up of North San Diego (858)206-9602
LANDSCAPE MAINTENANCE & SERVICE
MSE Landscape Professionals, Inc..... (442)257-4229
Pacific Green Landscape, Inc. (619)820-6614
LEAK DETECTION
Cable, Pipe & Leak Detection, Inc. ..... (619)873-1530
LENDERS
Luther Burbank Savings (310)616-0356
MAINTENANCE & REPAIR
Surface Experts Central San Diego . . . . (858)926-4041
PCC Trip Hazard Removal (760)658-6116
MAINTENANCE SUPPLY
HD Supply (800)431-3000
AZP Multifamily . . . . . . . . . . . . . . . . . . . . . (888)924-7278
MOLD INSPECTIONS & REMEDIATION
BELFOR Property Restoration (858)847-9886
MUSIC LICENSING
BMI (410)527-1076
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 53 SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 7
ODOR CONTROL
Aire-Master of Coastal California
(858)342-5353
PACKAGE/PARCEL MANAGEMENT SERVICES
Parcel Pending
(949)490-6987
PAINT MANUFACTURERS & SUPPLIES
Dunn-Edwards Corporation
(619)884-3866
Sherwin-Williams Co. ................ (714)404-8212
Behr Paint (951)241-3833
PAINTING
General Coatings Corporation
Primus Paint Workx
Pro-Tech Painting Company
(619)707-2639
(619)738-8022
(858)527-0200
PARKING MANAGEMENT SOFTWARE
Reliant Parking Solutions
PAVING MAINTENANCE
Eagle Paving
PEST CONTROL
Lloyd Pest Control
Kilter Termite and Pest Control
ATCO Pest Control
PLUMBING SUPPLIES
Lixil Water Technology Americas
PROPERTY MANAGEMENT
(888)977-6848
(858)486-6400
(800)570-2847
(714)348-0488
PROPERTY MANAGEMENT SOFTWARE
Domuso ............................ 424.272.1562
SafeRent Solutions .................. (419)367-7615
REAL ESTATE
ACI Apartments Office
(619)299-3000
Voit Real Estate Services (858)453-0505
Lee & Associates Commercial RE (760)929-7845
Covest Properties Inc. (760)214-9240
RENOVATIONS & REMODELING
McMillin Contracting Services
RENT GUARANTOR
(619)401-7000
TheGuarantors...................... (212)266-0020
REPIPING
National Renovations, LLC - DBA Repipe Specialists, Inc (703)801-8269
RESIDENT SURVEYS
SatisFacts Research (866)655-1490
ROOFING
Commercial & Industrial Roofing (619)465-3737
Sully-Jones Roofing (800)611-3110
A-1 All American Roofing Company (858)537-5177
SECURITY GUARD PATROL
Security First ....................... (619)243-3992
Securitas Mobile Guarding ........... (619)214-4919
SMART TECHNOLOGY
ADT Smart Communities ............. (714)858-1344
Hotwire Communications (954)809-9577
Armada Power (909)730-6509
SUBMETERING / BILLING SERVICES
Conservice Utility Billing & Mgmt (602)481-7440
TENANT SCREENING
CIC (800)288-4757
TOWING SERVICES
Western Towing (619)297-8697
TRAUMA SCENE CLEAN UP
BELFOR Property Restoration (858)847-9886
WASTE MANAGEMENT
WasteXperts, Inc (206)496-9289
Strategic Sanitation Services (877)271-7909
WATER DAMAGE RESTORATION
BELFOR Property Restoration (858)847-9886
Generation Contracting & Emergency Services, Inc. ................................... (858)679-9928
Restoration Management Company ... (858)935-1170
SERVPRO of Sorrento Valley.......... (575)420-3885
Hometown Restoration . . . . . . . . . . . . . . (858)663-8330
Wakeland Housing & Development .... (619)235-2296
Rowland Realty
(619)540-2727
PROPERTY MANAGEMENT PERSONNEL
BG Multifamily
InterSolutions .......................
The Phoenix Staffing Company
(619)785-3164
(619)804-2554
(855)222-4136
SECURITY SERVICES
JDS Security (619)781-8694
Bald Eagle Security Services, Inc. (619)230-0022
ASAP Security Guards (619)750-4542
SEISMIC RETROFIT
Optimum Seismic (562)298-6395
First Onsite ......................... (858)880-5419
Servpro San Diego SW . . . . . . . . . . . . . . (619)643-2145
WATERPROOFING
General Coatings Corporation (619)707-2639
WINDOWS
Newman Windows and Doors (760)809-8113
SECURE RENTAL FORMS
SECURE RENTAL FORMS
Worried about signing rental documents when you can't meet in person? SCRHA has several ways to electronically share and sign our forms.
Worried about signing rental documents when you can't meet in person? SCRHA has several ways to electronically share and sign our forms.
BlueInk
BlueInk
This gives you access to SCRHA forms in a digital format with electronic signature capabilities.
This gives you access to SCRHA forms in a digital format with electronic signature capabilities.
CIC information about your applicant, while keeping you compliant with all legal requirements.
CIC information about your applicant, while keeping you compliant with all legal requirements.
socalrha.org
socalrha.org
54 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6
© Sunan Panyo | Dreamstime.com 8 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM7
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(415)898-2282
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(760)215-5803
©
Sunan Panyo | Dreamstime.com
Pref e rre d Pa rt n er s
As a member of Southern California Rental Housing Association, you have access to discounts on the products and services provided by our Preferred Partners. Visit
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 55
socalrha.org
socalrha.org/preferred-partners for details!
56 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6 REPLACEMENT WINDOWS & DOORS HOMEOWNER'S TRUSTED SOURCE FOR Lic #: 1000582 Spring Sale! MAJOR MANUFACTURERS LIKE MILGARD WINDOWS AND DOORS! LOWEST Prices Guaranteed* For Homeowners HOA Friendly for Apartment, Condo and Townhome owners Wholesale Pricing for Architects, Builders and Contractors! Some restrictions may apply. This offer is not valid with any other offer and cannot be combined. Promotions and discounts are subject to availability and applied by dealer at the time of contract execution in-home. Offer valid through the end of the current month. REPLACE NOW PAY LATER $0 DOWN 0% INTEREST UP TO 48 MONTHS ON APPROVED CREDIT* Vinyl | Fiberglass | Aluminum Bi-Folding Doors | French Doors Patio Sliding Doors & more! ENERGY SAVING MATERIALS! NEW! TRINSIC™ SERIES | V300 ALL BLACK VINYL!
SOUTHERN CALIFORNIA RENTAL HOUSING ASSOCIATION - SCHRA.ORG 57 1031 EXCHANGES 1031 Capital Solutions 12 Financial Designs, Ltd 52 AIR-CONDITIONING AA Feders 34 Aztec Appliance 59 Genie Air Conditioning 45 APARTMENT ASSOCIATIONS Southern California Rental Housing Association .6 APPLIANCE SALES AA Feders 34 Aztec Appliance 59 ASPHALT MGB Construction 13 BACKGROUND SCREENING ApplyConnect 29 BATHROOM REMODELING / REGLAZING American Bathtub Refinishers 22 CABINETS AA Feders . . . . . . . . . . . . . . . . . . . . . . . . . 34 COIN-OP LAUNDRY SALES Aztec Appliance . . . . . . . . . . . . . . . . . . . . 59 WASH Laundry . . . . . . . . . . . . . . . . . . . . . 33 COLLECTIONS Dennis P. Block & Associates . . . . . . . . . . . . . 19 COMMERCIAL LENDING Luther Burbank Savings . . . . . . . . . . . . . . . .48 Provident Bank . . . . . . . . . . . . . . . . . . . . . 52 COUNTERTOPS CREDIT CHECKS ApplyConnect 29 DECKING & STAIRS / MAGNESITE / WATERPROOFING Life Deck 52 EARTHQUAKE RETROFITTING & ENGINEERING ADU1 21 ENERGY SAVING / REBATES Livable 48 ENGINEERING ADU1 21 FINANCIAL / ESTATE PLANNING Financial Designs, Ltd 52 HEATING Aztec Appliance 59 Genie Air Conditioning 45 KITCHEN REMODELING AA Feders . . . . . . . . . . . . . . . . . . . . . . . . . 34 LEGAL & EVICTION SERVICES Dennis P Block & Associates . . . . . . . . . . . . . 19 PAINT & PLASTERING Done Rite Painting, Inc . . . . . . . . . . . . . . . . . . . 33 PEST / TERMITE CONTROL XTermite . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 PROPERTY MANAGEMENT Griswold Real Estate Management . . . . . . . . . 39 LRS Property Management . . . . . . . . . . . . . 37 SMIB Management, Inc 30 PROPERTY MANAGEMENT SOFTWARE YardiBreeze 42 RATIO UTILITY BILLING Livable 48 RENT COLLECTION / PAYMENT PROCESSING PayRent 40 ROOF REPAIRS, MAINTENANCE & INSTALLATION Resilient Roofing 7 SEISMIC RETROFIT / SOFT STORY ADU1 21 TOWING / PARKING CONTROL / SIGNAGE Western Towing 33 TENANT SCREENING ApplyConnect 29 TOILETS/SINKS/FAUCETS AA Feders 34 TRASH HAULING & RECYCLING MANAGEMENT Mattress Recycling Council, Inc . . . . . . . . . . . . 16 UTILITIES REBATES Livable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 WATER HEATERS/BOILERS AA Feders . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Aztec Appliance . . . . . . . . . . . . . . . . . . . . . . 59 WINDOWS & DOORS Newman Windows & Doors . . . . . . . . . . . . . . . 3 SIVAN Windows & Doors . . . . . . . . . . . . . . . 56 Apartment Management Magazine cannot guarantee or be responsible for the products or services offered by advertisers in this publication - AMM 6-1
58 MAY 2023 - APARTMENT MANAGEMENT MAGAZINE AMM6 We all need a little help sometimes. During wildfire season, some of us need a little more help. That’s why SDG&E® is working with 211 San Diego to help provide additional customer assistance if a Public Safety Power Shutoff is necessary. To get connected to community, health, social and disaster services, please call 211 or visit 211sandiego.org. SAN DIEGO GAS & ELECTRIC & 211 PARTNERING FOR YOUR SAFETY © 2021 San Diego Gas & Electric Company. Trademarks are the property of their respective owners. All rights reserved.
FAMOUS FOR
Professional Delivery, Installation, & Haul Away
Property Management & Commercial Accounts Welcome
100’S
MODELS
CHECK OUT THE OPEN BOXES, DISPLAY MODELS, AND DISCONTINUED ITEMS FOR FAMOUS SAVINGS!
Famous for Customer Value since 1974!
Trusted for “On Time” service for 37 Years!
Providing the Multi-Unit Housing community with value and service
Experienced Associates to assist you with: Brand name products, sales, selection, and service
The Right Product, for the Right Application to Rent that empty unit, or complete your home’s remodel!
Most items available for same- day will call, or order by noon-have it delivered the next day!
4070 Kearny Mesa Road, San Diego, CA 92111
Phone: (619) 236-0616 (ask for Joan)
E-Mail:Joan@aztecappliance.com
Mon.-Fri. 8:30am-5:30pm
Sat. 10am-4pm
LAUNDRY ROOM, REFRIGERATORS & FREEZERS, MATTRESS SETS, COIN-OPERATED WASHERS, DRYERS, DISHWASHERS, DISPOSERS, TRASH COMPACTORS, RANGES, OVENS, COOKTOPS, VENTILATION, OUTDOOR APPLIANCES, WATER HEATERS & ACCESSORIES
aztecappliance
Clearance Center
Sat 10am-4pm Huge
Largest Selection in San Diego
Famous quality and value since 1974
OF
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ServingSanDiegosince1974!
BRANDS
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VALUE
PRESORTED STANDARD U.S. POSTAGE PAID LOS ANGELES, CA PERMIT #1831 APARTMENT MANAGEMENT MAGAZINES ENTITY TYPES Self Employed Individual Investor LLC Partnership C Corp S Corp •Contractor Experts •Accounting Experts •Crypto Experts 8030 La Mesa Blvd Ste # 608 La Mesa, CA 91942 (619) 592-2594 www.smibmanagement.com REAL ESTATE INVESTING CAN PRESENT MANY CHALLENGES AND RAISE UNEXPECTED ISSUES As a Real Estate Pro Your Buyer/Seller May Not Have all the Answers to their Questions/Concerns •Free Consultation •Free Evaluation •Free Analysis Let us help you to help your client. We can find many ways to help a buyer/seller use the tax rules to their advantage. Decades of Experience in Real Estate Tax Issues