Southern California Rental Housing Association Rental Advisor Magazine - August Issue by Southern California Rental Housing Association

2021 Multifamily Fee Survey: San Diego County

August 2021

SCRHA 5675 Ruffin Road, Suite 310 San Diego, CA 92123

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CONTENTS AUGUST 2021

Industry Voices 7 The Amenities Most Residents Want

17 2021 Multifamily Fee Survey

Emily Landes, Livable Property Operations

SCRHA Industry Survey

37 CAMT Spotlight Benito Teran

39 CAM Spotlight Heather Ramirez

45 Landlord/Tenant Q&A

49 CAMT Spotlight Mario Arzate

SCRHA Member Spotlight

Ted Kimball, Esq., Kimball, Tirey & St. John LLP Operational Advice

In Every Issue 3 5 9 13 28

President’s Message Executive Director’s Message Regional Legislative Update Capitol News Calendar

SCRHA Member Spotlight

Use A Member First

51 Business Directory: Property Management Companies 53 Business Directory: Suppliers 56 Advertiser Index Search the Online Business Directory at socalrha.org.

2021 OFFICERS

President Lucinda Lilley, FBS Property, AMO President Elect Abigail Rex, American Assets Trust, Inc. Vice President Jay Lopeman, BG Multifamily Secretary Shannon Kelly, Independent Owner Treasurer Aiesha Blevins, Greystar Legislative Chair Todd Henderson, Independent Owner Immediate Past President Kendra Bork, Cambridge Management Group, Inc.

2021 DIRECTORS

Angela Zdroik, R&V Management Buck Buchanan, Independent Owner Carla Azevedo‐Taber, Progress Management Gail Miller, Lincoln Military Housing Hojjat “Tom” Tamar, Independent Owner John LaRaia, HG Fenton Kurt Sullivan, Douglas Allred Company Mark Feinberg, Heinz & Feinberg Melissa Wickerd, Atlantic & Pacific Management Natasha Howell, Millcreek, WTS Trust Renee Savage, CFI ‐ Capital Growth, Inc Scott Ledesma, Generation Contracting & Emergency Services Inc.

HONORARY LIFE ADVISOR G. Wesley Harker

Rental Advisor

MAGAZINE STAFF Publisher Alan Pentico, CAE, Executive Director Managing Editor Olivia Galvez, Director of Operations Editor Lindsey Lee, Marketing Coordinator Design & Layout Marc Shanahan EDITORIAL ADVISORY BOARD Melissa De Marco, FBS Property, AMO-Chair Etta Smith, Generation Contracting & Emergency Services, Inc.-Vice Chair Norman Cullen, CULTR 1, LP Melissa Deen, Sunrise Management Company, AMO DeAnna Wilson, Conversion Logix

ASSOCIATION STAFF

Alan Pentico, CAE, Executive Director apentico@socalrha.org 858.278.8070 Olivia Galvez, Director of Business Operations/Operational Advice ogalvez@socalrha.org 858.751.2217 Molly Kirkland, Director of Public Affairs/Operational Advice mkirkland@socalrha.org 858.751.2200 Kim Zebroski, Office Manager kzebroski@socalrha.org 858.751.2220 Lorna R. Kindred, Education Manager lkindred@socalrha.org 858.751.2219 Mike Nagy, Public Affairs Manager mnagy@socalrha.org 858.751.2214 Lindsey Lee, Marketing Coordinator llee@socalrha.org 858.751.2218

Southern California Rental Housing Association Rental Advisor Magazine is published by the San Diego Multi-Housing Corporation (SDMHC) a wholly owned subsidiary of the Southern California Rental Housing Association (SCRHA). The magazine is published monthly and is provided to Southern California Rental Housing Association members only. The articles express the author's views and do not necessarily represent those of the Southern California Rental Housing Association or SDMHC.

Our Address

Southern California Rental Housing Association 5675 Ruffin Road, Suite 310, San Diego, CA 92123 San Diego Office: 858.278.8070 Toll Free: 888.762.7313 Fax: 888.871.5229 socalrha.org

All rights reserved. Materials may not be reproduced or translated without prior written permission by the publisher. Contact the Southern California Rental Housing Association at 858.278.8070 or visit socalrha.org for more information. Advertising - We do not guarantee or endorse the products or services of any of the advertisers, but we would like to assist both readers and advertisers in maintaining a continued vote of confidence and respect for one another. Information provided in the advertisements are the sole responsibility of the advertiser. For concerns please contact the advertiser directly.

CONTRIBUTE: Educational articles in Rental Advisor Magazine must be between 500-800 words, include a byline of the author, and a final paragraph with contact information. Deadline is the 10th of the month before publication. Submit to publications@socalrha.org. ADVERTISE: Contact the Association at 858-278-8070 or email info@socalrha.org for advertising information, including rates, production specifications, and print deadlines.

Lucinda Lilley

2021 President Southern California Rental Housing Association

The fight continues...

n July 27 we received the disappointing, but not unexpected news, that our motion for a preliminary injunction against the County of San Diego Eviction Ban was denied. Within an hour of receiving the decision, SCRHA filed an appeal with the United States Court of Appeals for the Ninth Circuit. The opening brief and excerpts of record are due no later than August 24, 2021; the answering brief is due September 21, 2021, or 28 days after service of the opening brief, whichever is earlier. Given this timeline, it is unlikely that there will be a quick resolution and that our fight will continue. Southern California Rental Housing Association did not undertake this lawsuit lightly. It was filed after much consideration and once it was deemed necessary to protect our members and all housing providers in San Diego County. While the state is reimbursing missed rent due to COVID hardship, this lawsuit made it impossible for housing providers to protect the community from residents who pose a threat to health and safety. Even though the ordinance states there is an exception for imminent threats, it is not clear what that means, and that ambiguity leaves housing providers at risk. As a member of the Southern California Rental Housing Association, you are our partner in these efforts. Your membership dues support our lobbying efforts, and your contributions to the Industry Defense Fund help make this fight possible. These are essential to our mission to advocate for our industry, but we are also asking you to share the full story of housing providers. We know what the industry is and what we do. We are essential workers and stayed onsite to help our residents and communities during the COVID-19 pandemic. As our residents had to shelter in place

and work from home, we were onsite to settle neighbor disputes and fix maintenance emergencies, all while implementing new COVID protocols and navigating ever-changing ordinances and complex rental assistance programs. Now is the time to make sure the community at large understands the integral role we play in providing safe housing to help our friends and family understand what’s truly at stake as our industry continues to face eviction moratoria and other overreaching policy proposals. Not only is SCRHA sharing the countless stories of our members who have been adversely affected by these policies with the greater community, but we are also sharing the inspiring experiences and achievements of our members with Member Spotlights. We need to tell our full story. When you see or hear SCRHA in the news, share it with your friends and family. Share the member spotlights and help the community get to know who we are and what we do. While we were the first to fight back, we are not the only organization fighting against these policies and we will support the efforts of CalRHA and the National Apartment Association as they file suit aimed at state and federal policies that prevent the recovery of our industry. Join us in our efforts as we continue to fight for our members. Follow us on social media, sign up for our email updates, and share our message with your network. Thank you for your support during these challenging times.

"If there's a bad actor in a property, we can't do anything about it…and we're putting law abiding, good rule abiding residents at risk." August 2021 socalrha.org | 3

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4 | Southern California Rental Housing Association Rental Advisor August 2021

Alan Pentico, CAE

Executive Director Southern California Rental Housing Association

Looking ahead to Fall...

It’s August! Summer is rolling on. We have a jam-packed schedule of activities for the remainder of the year, many in-person! Insert your favorite Covid-19 disclosures here.

Seriously, we will be following all federal, state, and local requirements. At a minimum, if you are vaccinated you are good to go, but we strongly encourage everyone to wear a mask indoors to help stop the spread. A vaccination doesn’t mean you can’t spread it. If you are not vaccinated, you assume your own risk and responsibility for protecting yourself and those around you. You will need to wear a mask and practice social distancing. SCRHA encourages all members eligible to get vaccinated as soon as possible to help stop the spread. • September 16, 2021 Innovations Education Conference & Expo, Town & Country Hotel Mission Valley • October 1, 2021, Annual Meeting, Virtual Event • October 21, 2021, Fall Golf Tournament, location • December 3, 2021, Mark of Excellence Awards Dinner, Town & Country Hotel, Mission Valley • December 15, 2021, Holiday Party Quick update on your new Member Compass Portal and annual Dues Billings In case you didn’t know: • We now email your invoices, including your annual dues invoice. So, watch your Inbox and your junk email folders. • Add Info@socalrha.org to your contacts list. • Also, find invoices in your Member Compass portal when you log into the SoCalRHA.org website. • Securely pay online via ACH or credit card.

Our new invoices… well we made them a little too simple. Many of you have asked what the Voluntary Dues are for, so here is a quick description: • Legal Defense Fund—Provides funding for litigation against actions that threaten the rental housing industry, including rent control, fees, and other regulations. Contributions to the legal defense fund ARE deductible for income tax purposes as a business expense. • Industry Defense Fund—Another prong in a multi-tiered approach to protecting the rental housing industry. Funds are used to seed and/ or support campaigns to stop Rent Control ballot measures, and other onerous legislation. • Political Action Committee—Your best defense against local and state government efforts to impose excessive fees, taxes, and restrictions that limit your property rights. Supporting the PAC will help ensure a vibrant rental housing industry. Contributions are NOT deductible for tax purposes. State law requires SCHRA PAC to report the name, address, occupation, and employer for each contribution that exceeds $99 per year. • National Apartment Association Political Action Committee (NAAPAC)—Contributions are not deductible for Federal income tax purposes. Contributions to the NAAPAC are voluntary and used for political purposes. Federal law requires NAAPAC request and report the name, address, occupation, and employer for each person whose contributions exceed two hundred ($200) or more per the calendar year. • The NAA Better Government Fund (BGF)—Used to underwrite NAAPAC's fundraising activities; in essence, it is sponsorship dollars for PAC events. Rest assured that our payment system and your Member Compass offer the very latest in security features to protect your transactions and personal information. As always, please share your feedback with us by emailing info@socalrha.org or calling 858-278-8070. Your feedback is valued. August 2021 socalrha.org | 5

Response

6 | Southern California Rental Housing Association Rental Advisor July 2021 6 | Southern California Rental Housing Association Rental Advisor August 2021

TODAY’S TENANTS © David Tonelson | Dreamstime.com

THE AMENITIES

WANT MOST By Emily Landes of Livable

one that wasn’t particularly popular pre-pandemic—storage. But as people created impromptu offices at home, they may have needed to store other furniture, or they may have been looking to clear away clutter as they spent more time at home. In any case, “storage” saw a 92 percent increase in searches and added an average of $53 to a listing’s value.

Having a garden was the most desired of these outdoor spaces, adding an average of $144 a month to a listing’s value, according to the report. A roof deck only added an average of $68 and a balcony was only $35 more on average.

For those in the Generation Z age group, the storage search was even more specific. These 18-to24-year-olds really prioritized “walk-in closets” in their searches, as well as air conditioning and dishwashers. They were less interested in parking however, as this age group is the least likely to own their own cars.

Parking and in-unit laundry were popular pre-pandemic and the hunt for these amenities has only increased. “Garage parking” search rates were up 73 percent and added an average of $149 to a listing. “In-unit laundry” searches were up 64 percent and is an even more valuable amenity, adding an average of $170 to a listing’s value. One of the top search terms was

Millennials also really wanted walk-in closets—this search term was up 300 percent for this age group, making it the number-one amenity request for 25-to-40year olds. Millennials were also the only age group to prioritize hardwood floors.

While all ages wanted outdoor space, Gen Xers were all about the pool. The 41-to-56-yearolds also wanted furnished apartments, maybe because they were downsizing from big family homes, according to Zumper. Finally, Baby Boomers were uniquely interested in central heat and had the largest increase in “in-unit laundry” searches of all the age groups. Emily Landes is the content director at Livable, a smart billing software company with products designed to save money, as well as the environment. To find out what Livable can do for your property, check out livable. com or call 877-789-6027.

Outdoor space in all of its forms topped the list of most-desired apartment amenities, according to a new report from listing site Zumper. “Outdoor space” searches were up 143 percent between December 2019 and December 2020, with “roof deck,” “balcony”, “garden,” “deck,” and “swimming pool” all showing major search increases as well.

August 2021 socalrha.org | 7

EXPO THROWBACK

The Voice of The Rental Housing Industry

SCRHA

Read our emails and follow us on social media to for the latest news.

socalrha.org

8 | Southern California Rental Housing Association Rental Advisor August 2021

REGIONAL

LEGISLATIVEUPDATE

San Diego County approves new changes to its General Plan Update

Last month, the San Diego County Board of Supervisors adopted new policies to the County’s general plan update. The new changes address housing and safety and add a new environmental justice element to the general plan. The new Environmental Justice Element to the general plan will focus on improving air quality and lowering other forms of pollution in communities identified as high risk. County staff will be responsible for drafting a policy to evaluate and determine if communities have higher than acceptable levels of pollution. County staff will develop the policy and organize public workshops in autumn 2021 to get feedback from the public. The Board of Supervisors also approved changes to the county’s housing element. Last year, the San Diego Association of Governments adopted the most recent iteration of its Regional Housing Needs Assessment (RHNA). All 18 cities and the County in the San Diego region are responsible for adding approximately 172,000 new homes over the next eight years. The San Diego region built less than 20 percent of the needed housing in the previous RHNA cycle. San Diego County alone will be responsible for planning or building approximately 6,700 new homes

designated for very-low – up to above moderateincome households between 2021 – 2029. The Board’s action makes the County compliant with state housing law. The County will be eligible to apply for state grants once the CA Housing & Community Development Agency approves the County’s updated element. Otherwise, San Diego County would be ineligible for the grants and potentially risk losing state funding for roads and other infrastructure if it does not approve its Housing Element by August 21, 2021. The new Housing Element includes 236 new sites for housing in more developed or “village” areas in the County’s unincorporated areas. The identified sites are located close to transit and water infrastructure. Adding new homes in more developed communities will increase reliance on mass transit and existing road networks, reduce congestion, and lower carbon emissions. The amendment will include policies to encourage developers to build affordable and market-rate projects in those areas. At the same time, new housing proposed in more rural areas in the backcountry could see higher fees. Housing developments in lesser developed communities may have to pay more in fees for providing roads and fire protection. The County will work on improving its emergency policies for August 2021 socalrha.org | 9

communities vulnerable to wildfires and other emergencies. In a separate, but related, issue, the County Board of Supervisors agreed to establish a Regional Sustainability Plan Framework to have the County achieve zero carbon emissions by 2035, and new policy recommendations for the County’s Climate Action Plan (CAP). County staff will consult several outside organizations to develop a strategy and policies to address areas such as the economy, community health, and development to reach that goal.

Thousands of returning UC San Diego Students in search of Housing this Fall

University of California, San Diego (UCSD) is resuming classes on September 23 and as many as 41,000 students are expected to return. However, UCSD will not have enough housing available for thousands of returning students. Despite UCSD’s attempt to develop more on-campus housing, UCSD accepted many more students than it can house.

UCSD, during the pandemic, decided to eliminate almost 2,100 beds leaving affected students in search for housing. The university states as many as 3,100 sophomore and graduate students are waiting for campus housing with little chance given that UCSD reserved most of its housing for incoming Freshman. According to San Diego Union Tribune article from data obtained by CoStar, students pay approximately $1,400 and $1,900 during the academic year for on-campus housing, but the average rent for an apartment in University City is $2,745; the average monthly rent countywide is $2,009 in the second quarter 2021. Many students have spent months looking for apartments but are not finding many due to pandemic conditions and already high demand for rentals. For more information and if you have a unit available for students, members can contact the UCSD’s Housing Dining & Hospitality Administrative Services Department at (858) 534-4010 or housinginfo@ucsd. edu.

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San Diego Mayor unveils Initiative to Increase Home Building

City of San Diego Mayor Todd Gloria held a press conference on July 19 to announce a new plan that would build more homes in the city called “Homes For All of Us” initiative. The package of policies is aimed at building more homes for San Diegans affected by the housing crisis. The package concentrates on building more low- to moderateincome housing at lower cost and in less time. Among the proposals introduced is “Blueprint San Diego” which would streamline the Community Planning Update process. One of the criticisms of updating Community Plans is the time and cost of updating each plan. Gloria proposes to shorten the time to develop and implement Community Plan Updates from 4-5 years to 2-3 years. Updated plans would plan for more transit options, build more and higher density projects close to transit that is “climate friendly,” and implement policies to hasten the construction of infrastructure needed for those communities.

San Diego will need to triple the number of homes it needs to build over the next ten years to keep up with current demand. In July 2020, the San Diego Association of Governments adopted its 6th cycle of its Regional Housing Needs Assessment (RHNA). San Diego is responsible for planning 108,036 new homes between 2021 – 2028. San Diego is responsible for planning a specific number of units for each incomelevel. The city’s Development Services Department will develop and send the proposed policies to be vetted by the city council.

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Another major initiative is the focus to build more workforce, or moderate-income, housing. Gloria wants to ensure housing is available to middleincome workers who earn 80 – 120 percent of the Area Median Income (AMI) such as firefighters and tradespersons. Policies will include incentives to encourage the development of workforce housing and that new dwelling units have three or more bedrooms for families. The city’s initiative will look to develop housing on city-owned and • Decks & Balconies commercial properties and create • Hand Rail Compliance more policies to encourage building of work/live units and expand • Restoration opportunities for workers to work • Below Grade remotely. Mayor Gloria wants to • French Drains ensure that Affordable Housing is • Exterior Painting built in all San Diego Communities, the city’s existing stock of affordable • Building Repair units is preserved, and more ADA• Deck Inspection accessible dwelling units are built for disabled and seniors. The city Deck Coatings, Restoration, & Waterproofing will look to build more Single Room (619) 264-3434 Occupancy (SRO) units for the www.medrano.co homeless and entry level people A+ Rated BBB * SWIR Member * SCRHA * Lic #627751 entering the housing market.

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12 | Southern California Rental Housing Association Rental Advisor August 2021

California

CAPITOL NEWS

By Aaron Reed & Associates, SCRHA's Lobbyist

s of this writing, the California Legislature is on their month-long summer recess (July 15 – August 16). Once they return, we will be on the backstretch of the 2021 legislative year that ends September 10. Prior to the Legislature going on their summer recess, they found the time to pass AB 832 – a three-month extension of California’s COVID-19 eviction moratorium. As you may recall, SB 91 was set to expire on June 30, 2021. However, with the sunset date rapidly approaching and rental assistance dollars not flowing out as fast as expected, the Legislature backed tenant activists’ push for an extension. While tenants rights groups wanted the moratorium to be extended through the remainder of the year, it was only extended through the end of September. The SCRHA fought hard for changes to AB 832, and some were included, however, they did not go far enough and SCRHA remained opposed to the bill. Since AB 832 runs through the end of September and the Legislature adjourns September 10, this should be the end of the statewide protections for non-payment of rent as a result of COVID-19 and associated eviction protections.

amended AB 889 that would impose a statewide rental registry. I know, didn’t we already kill the several rental registry bills introduced this year? The answer is yes (AB 1199), however, Assembly Member Gipson, undeterred, wanted another bite of the apple. The new bill would require limited liability companies and limited partnerships owning single-family or multifamily rental properties to report specific information annually to the Secretary of State’s Office. The state would then make that information available on a searchable public database. We argued, when the bill was heard in Senate Judiciary, that the bill was unnecessary, costly, and overly burdensome. Fortunately, we won the day and AB 889 failed to garner the requisite number of votes for passage. When the Legislature returns, we fully expect to see several more bills gut-and-amended to address issues relevant to the rental housing industry. The SCRHA will be reviewing these bills and opposing when necessary to protect the interests of SCRHA and its members.

Prior to the start of the summer recess, Assembly Member Mike Gipson (D-Los Angeles), gut and August 2021 socalrha.org | 13

14 | Southern California Rental Housing Association Rental Advisor August 2021

Your Nominating Committee’s Slate of Officers for 2022 Recommendation: The Nominating Committee is recommending the following slate of Executive Officers and Directors for the 2022 Southern California Rental Housing Association Board of Directors. Executive Officers President Lucinda Lilley, FBS Property Management, AMO President Elect Abigail Rex, American Asset Management Vice President Todd Henderson, Independent Owner Secretary Shannon Kelly, Independent Owner Treasurer Aiesha Blevins, Greystar Legislative Chair Allison Pfister, Greystar Immediate Past President Kendra Bork, Cambridge Management Directors Starting New (Returning) Two-Year Terms 1. Jay Lopeman, BG Multifamily, 3rd Term 2. Aiesha Blevins, Greystar, 3rd Term 3. Scott Ledesma, Generations Contracting & Emergency Services, 2nd Term 4. Carla Azevedo-Taber, Progress Management, 2nd Term 5. Buck Buchanan, Independent Owner, 2nd Term 6. Tom Tamar, Independent Owner, 2nd Term 7. Matt Ruane, Lincoln Military Housing, NEW Mid-term Directors – Will return next year to complete two-year term. No vote required. 8. Melissa Wickerd, Atlantic & Pacific Management, 1st Term 9. Renee Savage, CASAVIDA, 1st Term 10. John LaRaia, HG Fenton, 1st Term 11. Angela Zdroik, R&V Management, 1st Term 12. Natasha Howell, Millcreek, WTS Trust, 1st Term 13. Mark Feinberg, Heinz & Fienberg, 1st Term 14. Abigail Rex, American Asset Management, 2nd Term 15. Shannon Kelly, Independent Owner, 2nd Term 16. Lucinda Lilley, FBS Property Management, AMO, 3rd Term 17. Todd Henderson, Independent Owner, 2nd Term Extended Terms: 18. Kendra Bork, Cambridge Management Group, Immediate Past President This slate will be presented at the SCRHA Annual Meeting in October for a vote of the membership. August 2021 socalrha.org | 15

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MULTIFAMILY FEE SURVEY 2021

The Southern California Rental Housing Association’s Multifamily Fee Survey for the San Diego region appears on pages 17 through 34. SCRHA members can access the survey online at socalrha.org. You will need to be logged into your account to access the survey. Call 858.278.8070 for assistance.

The responses on the following pages were submitted by all of the cities in the region. Please note that the information is accurate as of the printing of this publication, but may be subject to change.

August 2021 socalrha.org | 17

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CALENDAR Register at socalrha.org Register for events and classes online at socalrha.org. Please note, that all classes and events will be held online unless otherwise noted in the registration process. Questions? Contact us at events@socalrha.org or 858.278.8070!

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CAMT Spotlight

BENITO TERAN HG FENTON

Many congratulations to Benito Teran, H.G. Fenton Company, who recently earned his designation as a Certified Apartment Maintenance Technician. Learn more about his professional and what his experience becoming a Certified Apartment Maintenance Technician. Tell us about how you started working in the multi-housing industry? What motivated you? Since I love working in the construction field, I was introduced to the multi-housing industry by teaming up with property management completing final walk through when handing over new apartment units. My motivation was customer service and working as a team to provide results. How long have you been in maintenance? I have been in the apartment maintenance industry for 16 years. What made you decide to get your credential? The maintenance field has a vast array of credentials and new technology. One must keep themselves up to date in order to stay competitive. Knowledge is power. Attaining a new credential

brings positive changes to the workplace. What was the experience like? The course was very informative and detailed. There are many takeaways for everyone. Breaking down each maintenance category was helpful by comparing old technology and the future. Also, providing a breakdown of rules and regulations only makes individuals more effective in the maintenance field. What was the exam like? The exam was a breeze thanks to an excellent instructor having prepared us with great information and teaching materials. Would you advise co-workers/ colleagues to get the CAMT? I highly advise anyone in the maintenance field taking the course. The course is very informative for all maintenance levels.

If you'd like to learn more about earning your CAMT designation with Southern California Rental Housing Assoication, email education@socalrha.org for details

What advice would you give someone who wants to get their credential? Set yourself for success and take the course. You will be more effective in the maintenance field. August 2021 socalrha.org | 37

Recognize excellence in rental housing during the 2021 Mark of Excellence Awards.

December 3, 2021 Town & Country Resort SOCALRHA.ORG

38 | Southern California Rental Housing Association Rental Advisor August 2021

CAM Spotlight

HEATHER RAMIREZ TAVERA | R & V MANAGEMENT

What was the experience like? It was definitely an adjustment for me to absorb information in an online platform versus in a classroom setting. However, the course instructors were amazing, and the information Tell us about how you started was presented so clearly. This working in the multi-housing made it easy to navigate and industry? What motivated you? prepare myself for the exam. It I had been looking for a career took discipline to study and apply change of scenery and after the content to my everyday work speaking with a few friends environment, but the reward working in the multi-housing made it all worthwhile and has industry, who spoke so highly of it, given me the confidence to know I decided to give it a shot. I wanted I am taking care of my community career satisfaction working responsibly. directly within my community. So glad I took the plunge, as it has What was the exam like? proven itself to be such a fulfilling The exam was lengthy and experience. covered the course curriculum in detail. I was nervous going in, How long have you been in but as the exam progressed, it was property management? clear the CAM course instructors I am going on nine years in and textbook had prepared me property management. The time is well to succeed. flying by, and I am enjoying every second of it! Would you advise colleagues to get the CAM? What made you decide to get My advice to my co-workers your credential? and colleagues would be to take I am always looking to further each and every opportunity to my education, especially when it grow in your career. The CAM aligns with my career goals. I am course provides the resources so grateful for the professional for personal career growth, and development received from taking I gained so much from it. You the CAM course. I catch myself have nothing to lose from further applying the skills gained from the developing your management course each and every day on the knowledge and opening up career job. advancement opportunities for yourself. Many congratulations to Heather Ramirez, Tavera | R & V Management, who recently earned her designation as a Certified Apartment Manager. Learn more about her career and her experience earning the CAM.

What advice would you give someone who wants to get their credential? For anyone looking to receive their credential, I highly encourage you to do so. The experience is very rewarding and provides a platform to develop your current skills while enhancing your knowledge in the industry.

August 2021 socalrha.org | 39

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(619) 460-9433 socalrha.org 40 | Southern California Rental Housing Association Rental Advisor August 2021

Welcome New Members INDEPENDENT OWNERS Berendo Management Colonnade at Fletcher Hills | Greystar Current | Greystar Dallas Campbell Company Diega | Greystar Habib Ibrahim Company IMT Mission Valley James S Dunlop Company Jennifer and Curtis Hopkins

Kenneth Margulis Trustee Little Properties Melissa Mackewicz Mia Dolak Michael J. Good Pankudo Paul Trudell Premiere Residential Samuel James Stephanie Meza Company

SUPPLIERS ATCO Pest Control Bald Eagle Security Services, Inc. Blueprint Equity Designer Quartz Ted Smith Law

PROPERTY MANAGERS Barone Galasso & Associates, INc. Modera San Diego | Mill Creek Residential Mill Creek Residential

August 2021 socalrha.org | 41

Preferred Partners As a member of Southern California Rental Housing Association, you have access to discounts on the products and services provided by our Preferred Partners. Visit socalrha.org/preferred-partners for details!

socalrha.org 42 | Southern California Rental Housing Association Rental Advisor August 2021

CELEBRATING

an ANNIVERSARY This Month

10+ years of membership

This month we congratulate the members that have joined in the month of August and are celebrating 10+ years of membership with SCRHA. Members that appear in this list have maintained continuous membership for 10+ years*. 1968 Griswold Real Estate Mgmt., Inc. 1968 Clark Commercial Investments 1971 J. C. Jensen Company 1972 John Souza Company 1973 Barbara Strong Company 1973 Leon Edmonds Company 1973 Sherry Ann Hackett Company 1975 Team Bourda Incorporated 1975 Ocean Realty 1975 William Hilsdorf Company 1976 Donald & Adla Tessier 1976 Ruben Ascanio Company 1977 Bonnell Goycochea Company 1978 Gerald and Judy Schultheis 1978 Hoppe Casa Del Sol, LLC 1978 Larry M. Kelly 1979 Thomas Lowe 1980 Cox Realty 1982 William Hagerty Company 1983 Marsha Reece Company 1984 Celeste Taylor Company 1987 Joanne Freitas 1987 Kevin Dean Company 1987 Mike D'Angelico Company 1988 David Anderson Company 1988 James and Nancy Essery 1989 Henry Cagle Company 1990 Debbie Postlethwaite Company 1992 Jeff Herriman Company 1993 Louisa Golden Company 1993 Hector Lopez Company 1993 Sycamore Properties 1993 John Stoll Company 1993 Duane Lucca Company 1994 Harprop, Inc. 1994 Richard Lesser and Don Taylor 1994 Small Properties, LLC 1994 Finch Management Corporation 1995 Doris Erenea Company 1995 MCM Enterprises 1996 Rutledge Kent Trust 1996 Eva and Shauna Aiken 1996 Thatcher Properties, Inc. 1997 Georgette Gavin Company 1997 Investors Property Management Group 1997 Life Deck Coating Installations 1997 Robson Associates 1998 Philip and Joanna Pieper 1998 Albemarle, LLC 1999 Earnel and June Durden 2000 The Helm Management 2000 IMOJIM, Inc 2000 Hilleary Park 2000 Miramar Capeharts 2000 Miramar Milcon 2000 Miramar PQ & Orion 2000 Miramar Townhomes 2000 Paradise Gardens 2000 Park Summit 2000 Prospect View 2000 Ramona Vista 2000 Silver Strand II 2000 Vista Ridge 2000 Woodlake

2000 Tellervo Luostarinen 2000 Home Terrace 2000 Lincoln Military Housing 2000 Admiral Hartman 2000 Bayview Hills 2000 Beech Street Knolls 2000 Bonita Bluffs 2000 La Mesa Park 2000 Pomerado Terrace| Pomerado District 2000 Rasor Properties 2000 Arthur Browne Company 2000 Delevan Lisk Company 2001 Canyon Rim| Fairfield Residential 2001 Vista Del Mar Investments| Oceanview Terrace Apts. 2002 South Bay Community Services 2002 America's Finest Carpet Company 2002 Villa Gardens AMFLP 2002 Robert & Ann Blakemore 2002 Ray & Susie Mathews 2002 Phil Kasavage Company 2002 Arnold Baynard 2003 Gateway Village 2003 Marlyn McDonald Company 2005 Glenn Hom and Rosemarie Lim 2005 Mike Urbano Company 2005 Arturo Hoffman Company 2006 Canyon View 2006 Chesterton 2006 Chesterton Townhomes 2006 Chollas Heights & Historical 2006 Eucalyptus Ridge 2006 Howard Gilmore Terrace 2006 Lofgren Terrace 2006 Mira Mesa Ridge 2006 Orleck Heights 2006 River Place 2006 Santo Terrace 2006 Silver Strand I 2006 Terrace View Villas 2006 Village at NTC 2006 Village at Serra Mesa 2006 Frank Real Company 2007 Rock Hunter Company 2007 Ben Zanin Company 2007 Sholeh Mahmoudian Company 2007 Laura Middlebrook Company 2007 Conservice Utility Billing & Mgmt 2007 Roger Paarman Company 2007 Barbara Brooks Company 2007 Phillips Investment Corporation of California 2007 Phillips Realty & Management Inc. 2008 Mike Fogarty & Laura Shoemehl 2008 Aero Ridge 2008 Randi Osen Company 2008 Robert O'Dwyer Company 2009 James S Dunlop Company 2009 Charles Been Company 2009 355 Dodson LLC 2010 Draper LLC 2011 TSD Unlimited 2011 LWP Group 2011 Warren Properties, Inc. 2011 Marcia Martin Company 2011 Karl Grusendorf Company

*A member must have continuous membership, without lapses to appear on the Honor Roll. If at any time membership lapsed, and rejoined later, or if it was merged or were taken under new ownership, they will not appear here. If you feel that your membership should be in this list and is not, please contact the publications department at publications@socalrha.org August 2021 socalrha.org | 43

ASSOCIATION SPONSORS Thank You for Your Support PLATINUM SPONSORS

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socalrha.org 44 | Southern California Rental Housing Association Rental Advisor August 2021

Landlord/Tenant

Questions and Answers By Ted Kimball, Esq., Kimball, Tirey & St. John LLP

I have an ongoing unlawful detainer against one of my tenants but he is continuing to create a disturbance at the property. Is there any way that the unlawful detainer can be expedited?

Unfortunately, no. However, a restraining order may be available in certain situations. If the tenant is engaging in a serious or criminal disturbance, call the police.

in connection with the tenant’s abandoned personal property.

One of my tenants attempted to tape record our conversation explaining that they have a right to do this for legal purposes. Is that true?

My tenant was just evicted and the majority of his/her items are still in the unit. Do I need to give him/her another notice to retrieve their belongings?

Your tenant has no legal right to tape record you without your express consent in conversations wherein you have an expectation of privacy. Further, surreptitious tape recording – tape recordings without your knowledge, when you have an expectation of privacy – is a misdemeanor under California state law.

If you went through the court eviction process and the Sheriff conducted a lockout, the Sheriff notified your tenant of their rights to their personal property. Contact your attorney for more information about the specific process to follow

We have a limited number of parking spots in our apartment community so we decided to limit the parking to residents only. Is this legal?

Yes, you may restrict parking at your apartment

complex to residents only. Make sure you have complied with the requirements of Vehicle Code Section 22658 so that unauthorized vehicles can be towed according to the rules of the code section. Also, be sure that your lease or rules have been appropriately modified so that this policy is enforceable as a condition of tenancy.

I have an applicant who wants to bring her cat with her to the apartment. Can I require her to de-claw the cat before bringing it onto my rental property?

No. California law prohibits a landlord from requiring a resident to have a pet de-clawed or de-vocalized as a condition of occupancy.

I have had numerous problems with residents who smoke tobacco, including complaints from neighbors,

August 2021 socalrha.org | 45

damage to the rental unit, etc. Can I institute a policy that my rental property is smoke-free?

Generally, yes. California law permits a landlord to designate their property as smokefree. But seek legal advice if you want to change smoking rules in a unit for an existing tenant protected by just cause or rent control, or who occupies property under a term lease.

Am I entitled to use a deceased tenant’s security deposit?

You are entitled to use a deceased tenant’s security deposit to cover unpaid rent, pay for damage beyond normal wear and tear, and to perform necessary cleaning to the unit.

We evicted one of our tenants and obtained a monetary judgment. Now we find that they have moved to Arizona. Can I collect against them since they moved out of state?

If you have a judgment against a former tenant and they move out of state, you can have the judgment recognized by that state as a valid judgment which would allow you to proceed to levy against their bank accounts or garnish their wages in the state they now live.

Can an owner/property manager require that a tenant secure renters insurance?

Generally, yes, to protect the property and assets, landlords can require the tenant obtain renters insurance as a

46 | Southern California Rental Housing Association Rental Advisor August 2021

covenant and condition of the lease. Be sure to seek attorney advice for subsidized housing, or if changing the terms of a tenant protected by just cause or rent control. Kimball, Tirey & St. John LLP is a full service real estate law firm representing residential and commercial property owners and managers. This article is for general information purposes only. While KTS provides clients with information on legislative changes, our courtesy notifications are not meant to be exhaustive and do not take the place of legislative services or membership in trade associations. Our legal alerts are provided on selected topics and should not be relied upon as a complete report of all new changes of local, state, and federal laws affecting property owners and managers. Laws may have changed since this article was published. Before acting, be sure to receive legal advice from our office. For contact information, please visit our website: www. kts-law.com. For past Legal Alerts, Questions & Answers and Legal Articles, please consult the resource section of our website.

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48 | Southern California Rental Housing Association Rental Advisor August 2021

CAMT Spotlight

MARIO ARZATE HG FENTON

Many congratulations to Mario Arzate, H.G. Fenton Company, who recently earned his designation as a Certified Apartment Maintenance Technician. Learn more about his professional experience and how he earned his CAMT designation. Tell us about how you started working in the multi-housing industry? What motivated you? I got started because of my dad. He was a maintenance manager in a property in Clairemont. When I was old enough, he got me a job there as porter. He motivated me to learn as much as possible so I would be successful in property management. I am now a senior maintenance manager with HG Fenton, a great company to work for! How long have you been in maintenance? I’ve been in this line of work for 20+ years.

What was the experience like? It was like being back at school. I had to attend classes go over study guides. Literally preparing for a final exam. What was the exam like? The exam is timed and it’s done online. It’s multiple choice and there are 100 questions and it covers HVAC, electrical, fair housing, pools, make ready, curb appeal. Everything we do but in detail. I finished in under 2 hours. Would you advise co-workers/ colleagues to get the CAMT? Absolutely! You learn the fundamentals of our line of work. The instructor is very knowledgeable. It looks great when looking for further growth.

What advice would you give someone who wants to get their credential? Make sure you make time to get prepared for the test. It’s worth What made you decide to get getting the credential and being your credential? recognized among your peers. At first I was unaware that Plus it looks good when you maintenance can get a credential. send emails showing off your When I learned I was eligible to get credential! a credential and that HG Fenton will invest in the opportunity for me to take the exam, I signed up!

If you'd like to learn more about earning your CAMT designation with Southern California Rental Housing Assoication, email education@socalrha.org for details

August 2021 socalrha.org | 49

WHITE PAPERS Our experts have created an entire library of white papers to help you navigate the complex issues facing rental owners and property managers. Log in to your account to read one of our in-depth white papers. With more than 60 white papers available online, you can access the information you need.

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50 | Southern California Rental Housing Association Rental Advisor August 2021

Business Directory

PROPERTY MANAGEMENT COMPANIES # 655 WB Operating LLC............ (619) 702-0655 A ADD Realty, Inc..............................(619) 232-6811 APSA Investments Corp..............(858)610-2154 All Points Real Estate................. (619) 298-7724 Alliance Investment Corp.........(858) 597-4900 Alliance Residential Company.(760) 759-0025 American Assets Trust..............(858) 350-2564 Antelope Ridge (Sentinel Real Estate).................. ...........................................................(951) 672-8181 Arbor Terrace................................(619) 293-3612 Arbors at California Oaks Apartment Homes..... ..........................................................(951) 461-3264 Asset Property Management...(858)560-9363 Award Property Mgmt................... (619)471-1755 B Bob Cota Realty......................... (619) 465-9934 Brentwood Management Co..(619) 220-8595 Bridge Property Management .(801) 716-5795 Brycorp, Inc...................................(619) 920-7174 Buchanan Property Management Corp........... ....................................................... (619) 269-0276 C Cambridge Management Group, Inc.................... .......................................................... (619) 497-0771 Campus Village 1, 2 & 3 | 6 Star Properties......... .........................................................(619) 583-3339 Canyonwood | MRoland Management................. ........................................................ (619) 501-2838 Casavida....................................... (858) 454-8857 CBRE Multifamily..........................(619) 572-7727 Chase Pacific Property Management and Real Estate Services............................. (858) 271-8841 Choice Properties / Point Loma Real Estate....... .........................................................(619) 223-4075 Cirrus Asset Management, Inc..(818) 222-4840 City View Apartments|Greystar.(619) 234-0134 Community Research Foundation, Inc................. .........................................................(619) 275-0822 Core Property Group.................. (619) 399-7279 CPQH - Camp Pendleton & Quantico Housing . .........................................................(760) 400-8179

D Delta Property Management... (619) 465-5851 Domain | STYL/Magnolia Capital.(858)292-1111 Douglas Allred Company....... (858) 793-0202 E Eagle Glen Apartments | Greystar......................... ..........................................................(951) 461-4565 Elevate SD Properties..................(619) 535-8112 Euston Management.................(858) 793-8899 F FBS Property, AMO .................. (619) 286-4721 Foothills at Old Town................(951) 676-7545 G Gables Alta Murrieta.................(951) 698-0628 Gables Oak Creek.....................(951) 600-9696 Gables Point Loma.....................(619) 223-6577 Griffis Mission Valley................(619) 220-0530 Griswold Real Estate Mgmt., Inc......................... ....................................................... (858) 597-6100 H H.G. Fenton Company............... (619) 400-0120 Hanken, Cono, Assad & Co...... (619) 698-4770 Harprop, Inc................................. (650) 941-6900 Heartland Associates................ (619) 462-2082 HeetWave Properties................ (888) 557-4338 HomeTeam Property Management....................... ......................................................... (619) 872-7368 Horizon Properties Management Service........... .........................................................(619) 482-3054 Humphreys Residential............ (619) 865-0389 I Iconic on Alvarado | BH Management Services ........................................................ (619)286-3990 Income Property Advisors Inc..(619) 302-0363 Investors Property Management Group........... .......................................................(760) 967-4764 IMT Sorrento Valley..................(858) 530-2100 IPI Property Management.......(858) 277-2700 ISG Real Estate..........................(619) 500-5860 J JHB California Properties, LLC.(760) 722-6421 Johnston Property Management, Inc................ ...................................................... (760) 944-0703 K Kevin Robinson Company....... (619) 265-5859 KFR STAR Realty ........................(619) 293-7653 Kleege Enterprises...................... (858) 481-3081 L Land Trek Property Management...................... ...................................................... (760) 758-6000 Leonero Properties................... (619) 273-4350

Lincoln Military Housing.......... (858) 874-8100 LMC (Lennar Multifamily Communities)............ ....................................................... (619) 376-2208 Logan Property Management.(619) 260-5562 Lyon Living...................................(949) 838-1274 M Margarita Summit | Euston Management......... ......................................................... (951) 676-1921 Maya Linda Apartments..........(858) 566-5350 Melroy Asset Management....... (858) 483-5111 MG Properties...........................(858) 658-0500 Mira Bella Apartments | Simpson Property Group...........................................(858) 560-5720 Modera San Diego | Mill Creek Residential..... .......................................................(619) 500-8509 More Property Management... (858) 514-8201 N Noah Realty................................(858) 504-0416 O Ocean Breeze Apartments|Greystar................. ....................................................... (619) 428-3369 P Pacific Commercial Management, Inc.............. ......................................................(858) 450-6886 Pacifica SD Management.........(619)296-9000 Parkdale Apartments | Norco Mgmt. Corp...... ........................................................ (760) 737-9017 ParkLife Real Estate.................... (619)435-9100 Pasas Properties, Inc................ (619) 607-7560 Paul Langley Company................(415)431-9104 People Helping Others Prop. Mgmt.................. .......................................................(619) 282-5400 Pinnacle Property Management Services, LLC ...................................................... (949) 224-2929 Premier Real Estate Management, Inc............. ....................................................... (619) 354-8404 Professional Real Estate Management............. ........................................................(619) 297-7736 Providence Real Estate Management Corporation................................ (760) 525-8705 Q Quail Ridge Apartments..........(951) 929-2554 R R & V Management ..................... (619) 285-5500 R. A. Snyder Properties, Inc........ (619) 297-0274 REC Properties| Peñasquitos Point Apts.............. .......................................................... (858) 484-5047 Rehmann Realty Group...............(619) 440-5669 RG Investment Real Estate Services Inc.............. ......................................................... (858) 268-5004 Richman Property Services.........(813) 262-0401 River Oaks | Waterton Residential ........................ ........................................................... (760) 721-8585 August 2021 socalrha.org | 51

Rohn Properties Management... (619) 990-7433 Rolling Hills Gardens | Greystar.(619) 482-7583 S San Diego Housing Commission........................... .......................................................... (619) 578-7531 San Diego Realty Services.......... (619) 713-1045 Sardo Properties...........................(619) 405-9418 Scott Management Company..(310) 370-2696 SD Rent Pros............................... (619) 884-0906 Sea West Property Management........................... ......................................................... (760)787-6035 Shadowridge Woodbend | R & V Management. ..........................................................(760) 727-0771 Shapell Properties, Inc..............(323) 988-7590 Shore Managememnt...............(858) 274-3500 Solaire | Greystar........................(949) 945-3499 South Bay Community Services............................. ........................................................ (619) 420-3620 Stafford Property Group............ (619) 957-7326 STYL Residential Summit Realty and Management........................... .........................................................(619) 423-3023 Sun An Sea Property Mgmt.......(619) 298-4160 SunRidge Properties, Inc..........(858) 578-3600 Sunrise Management Company AMO.................. .......................................................... (858) 751-1768

The Helm Management...........(619) 589-6222 The Legacy Real Estate Company..................... ........................................................(619) 980-7467 The Premiere Residential , LLC.(858) 455-7711 The Rey Apartments | Berkshire Communities ....................................................... (408) 614-5587 Torrey Pines Property Management................. ...................................................... (858) 454-4200 Trilar Management Group...... (760) 929-4940 Trinity Property Consultants...(949) 299-0812 U UDR, Inc....................................... (720) 283-6120 V Vista Pointe Apartments (RCMI)............................. (951) 894-2439 W Whispering Oaks Apartments | Greystar.......... .........................................................(760) 471-1262 Willin Properties.........................(619) 298-0500 Winn Residential........................(559) 435-3434 Z Zimmerman Property Management.................. ........................................................ (619) 546-5361

T TA Valentina, LP......................... (619) 391-2700 Team Bourda Incorporated... (858) 279-6265 Thatcher Properties, Inc..........(619) 286-4250

“SDRentPros truly values being a member of Southern California Rental Housing Association. The professional resources it provides are unmatched by any other organization. The resource of its members and education in all aspects of rental housing assists our company with many different needs. We proudly support their staff and their leadership in providing Legislative Advocacy and support for our industry. We strongly suggest to all of our affiliate Brokers and owners to be a member of this association.” Colleen McDade, SDRentPros

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socalrha.org 52 | Southern California Rental Housing Association Rental Advisor August 2021

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Business Directory

SUPPLIER MEMBERS 1031 Exchange & Trust Services

Blueprint Equity...................................... (310) 383-6597

Advertising & Marketing

Apartments.com.................................... (888) 658-7368 Conversion Logix ★●▲......................... (866) 297-4914

Air Conditioning

Air Temperature Specialists................(888) 588-1602

Apartment Brokerage/Sales

Doug Taber, CCIM - Apartment Broker........................... ...................................................................... (619) 483-1031

Grand Design Kitchens........................ (760) 789-0992 SD Wood Cabinet..................................(858) 450-6090

Superior Abatement Services, Inc.....(844) 583-3278

Cable Television

Kimball, Tirey & St. John LLP............... (619) 234-1690

Cox............................................................ (858) 836-7582

Carpet Cleaning

Bonded Inc.............................................. (858) 576-8400 Cleanology Housekeeping Personnel Service............. ..................................................................... (619) 281-2532

Carpet Sales & Flooring

America's Finest Carpet Company....(800) 888-1568 Bonded Inc.............................................. (858) 576-8400 Interior Logic Group..............................(858) 496-5222 J & C Carpet Company.......................... (619) 498-1424 Sid's Carpet Barn, Inc.............................(619) 477-7000

Cleaning & Janitorial Services

Atlas Property Service......................... (858) 386-4578 Cleanology Housekeeping Personnel Service............. ..................................................................... (619) 281-2532 Pacific Coast Cleaning, Inc..................(858) 565-1603

Coin-Operated Laundry Equipment

Appliance Leasing

Appliance Warehouse of America..... (619) 750-9533

All Valley Washer Service..................... (800) 247-1100 WASH Multifamily Laundry Systems..(858) 279-1234 Washtek, Inc............................................(760) 735-2495

Appliance Maintenance & Repair

Collections

Appliance Parts & Repair

Construction and Remodeling

Abode Services Network, LLC............(858) 333-7654 Appliance Parts Company.................. (480) 755-5540

Appliance Sales

R & B Wholesale Distributors, Inc... (909) 230-5400

Asphalt & Asphalt Maintenance

AMS Paving, Inc...................................... (858) 880-6133

Attorneys-At-Law

Heinz & Feinberg.................................. (619) 238-5454 Kimball, Tirey & St. John LLP............... (619) 234-1690 Ted Smith Law........................................ (415) 898-2282 Todd A. Brisco & Associates, APC...... (714) 634-2814

Backflow Testing

Kimball, Tirey & St. John LLP................ (619) 234-1690 Gafcon, Inc...............................................(858) 875-0010 Larry O'Dell Construction......................(619) 501-5252 Matrix Construction Services...............(951) 493-0100 McMillin Contracting Services.............(619) 401-7000 Workright Property Services Inc.......... (858) 751-6312

American Bathtub Refinishers............(619) 265-9200

Bathtub Liners

American Bathtub Refinishers.......... (619) 265-9200

Bed Bug Services

Innovative Pest Solutions..................... (800) 871-9878

Bee Removal

Innovative Pest Solutions..................... (800) 871-9878

Blinds

America's Finest Carpet Company... (800) 888-1568 Bonded Inc............................................. (858) 576-8400

Boiler Repair

Air Temperature Specialists................(888) 588-1602

Brokerage

Doug Taber - Real Estate Broker......... (619) 483-1031

Cabinet and Countertops

Dixieline..................................................... (619) 358-8188

Chase Commercial Term Lending..... (619) 464-0573 MyPoint Credit Union.............................(858) 243-7471

Fire Equipment Sales & Service

Aztec Fire & Safety, Inc......................... (619) 464-5625 Symons Fire Protection........................ (619) 588-6364

Fitness Equipment & Sales

Advanced Exercise ..............................(858) 205-5800 Fitness Machine Technicians............. (760) 600-9575 Opti-Fit...................................................... (888) 601-4350

Flood Damage

Citiwide Restoration............................... (858) 231-2801 Generation Contracting & Emergency Services, Inc... ................................................................... (858) 679-9928

Floor Coverings

Bonded Inc.............................................. (858) 576-8400 Capitol Carpet Floors ★●▲...................(818) 464-6637 Redi Carpet Sales of California , LLC.(858) 576-8400 Star Flooring & Remodeling................(619) 282-4000 Urban Surfaces........................................ (951) 738-9301

Furniture Rentals

Cort Furniture Rental............................(858) 549-0800

General Contractors

Heating & Air Conditioning

Designer Quartz....................................... (213)516-9223

Deck Coating

Bathroom Remodeling & Refinishing

Financial Services

Countertops

Banks

American Bathtub Refinishers.......... (619) 265-9200 Citiwide Restoration............................... (858) 231-2801

Innovative Pest Solutions..................... (800) 871-9878 Lloyd Pest Control................................. (800) 570-2847

Parra Building Consultants, Inc.......................................... ..................................................................... (619) 232-1100 Southern Cross Property Consultants............................. .................................................................. (858) 395-8657

Courtesy Patrol

Bathroom Refinishing

Exterminators

BluSky Restoration Contractors, LLC.(619) 398-0200 Camp Construction Services.................(713) 413-2267 FSI Construction.......................................(972) 880-5171 Larry O'Dell Construction......................(619) 501-5252 M. C. Contracting Service.................... (619) 282-3083 McMillin Contracting Services.............(619) 401-7000

Construction Management

Pacific Backflow Company, Inc..........(760) 639-4000 San Diego Backflow Testing, Inc....... (877) 363-8378 Chase Commercial Term Lending..... (619) 464-0573

Evictions

City Wide Protection Services, Inc.... (619) 938-2333 Life Deck/Pacific Pebbles....................(619) 262-8600 Medrano Co..............................................(619) 264-3434

Drain & Sewer Cleaning

Air Temperature Specialists................(888) 588-1602 ASAP Drain Guys & Plumbing............. (760) 721-2904

Education

Grace Hill, Inc......................................... (404) 895-9570

Electrical Contractors

Kennedy Electric.................................... (619) 582-6568

Electronic Key Access

KeyTrak, Inc............................................ (888) 539-8725

Emergency Service Flood/Fire

American Technologies Inc ★●▲....... (619) 458-5979 BELFOR Property Restoration........... (858) 847-9886 Bonded Inc.............................................. (858) 576-8400 Commercial Restoration Company ★●▲........................ ....................................................................(720) 427-2932

Employment Agency

The Phoenix Staffing............................ (858) 799-0665

Environmental: Asbestos/Lead/ Mold

American Technologies Inc ★●▲....... (619) 458-5979 CVE San Diego (Environmental)......... (619) 323-6330 FACS ★●▲................................................(510) 266-4600

Air Temperature Specialists................(888) 588-1602 Sam's Heating and Air Conditioning, Inc...................... . .................................................................... (619) 697-9824

Insurance

Farmers Insurance McWhirter Agency............................ .................................................................... (619) 463-7320 LeaseLock................................................(310) 906-2900 Renters Legal Liability............................ (801) 928-7015 Snapp & Associates Insurance Services, Inc................. .....................................................................(619) 908-3100

Internet Advertising Service

Apartments.com................................... (888) 658-7368

Internet Service Provider

Cox ........................................................... (858) 836-7582

Janitorial Services

Atlas Property Service......................... (858) 386-4578 Aztec Landscaping Inc.......................... (619) 464-3303 Cleanology Housekeeping Personnel Service............. ..................................................................... (619) 281-2532 DAPA Services, Inc.................................(619) 221-9292

Kitchen Remodeling

McMillin Contracting Services............ (619) 401-7000

Landscape Maintenance & Service

BrightView............................................... (858) 208-6394 LaBahn's Landscaping............................ (619) 579-9151 M. C. Contracting Service.................... (619) 282-3083 MSE Landscape Professionals, Inc..... (760) 743-4127 Pacific Green Landscape, Inc..............(619) 390-9962

August 2021 socalrha.org | 53

Leak Detection

ASAP Drain Guys & Plumbing............. (760) 721-2904 Cable, Pipe & Leak Detection, Inc...... (619) 873-1530

Lenders

Property Management Software

AppFolio.................................................. (866) 648-1536 Yardi Systems...................................... (805) 699-2040

Slab Leaks

Air Temperature Specialists................(888) 588-1602

Smart Technology

Chase Commercial Term Lending.... (619) 464-0573 Luther Burbank Savings....................... (619) 405-9961

Purchasing

Buyers Access.........................................(800) 445-9169

ADT Smart Communities........................(714) 858-1344 Nortek Security & Control..................... (818) 661-9937 The Property App Company...............(858) 444-7766

Locksmith

Ratio Utility Billing Systems

Submetering / Billing Services

Maintenance & Repair

Real Estate

Surface Repair

Kern Key Services ●............................... (619) 341-3505 Larry O'Dell Construction..................... (619) 501-5252 PCC Trip Hazard Removal ●▲............. (760) 658-6116

Maintenance Supply

HD Supply Facilities Maintenance..... (760) 809-1470 Wilmar.......................................................(909) 203-9801

Market Research

ALN Apartment Data, Inc..................... (800) 643-6416

Mold Inspections & Remediation

American Technologies Inc ★●▲....... (619) 458-5979 Citiwide Restoration............................... (858) 231-2801 FACS ★●▲................................................(510) 266-4600 Generation Contracting & Emergency Services, Inc.. . ................................................................... (858) 679-9928

Livable ★●▲............................................. (877) 789-6027 ACI Apartments...................................... (619) 299-3000 Elden Realty Advisors, Inc......................(858) 692-1771 Nodard Investments Inc....................... (619) 742-9269 Voit Real Estate Services................... (858) 453-0505

Remote Video Monitoring

Best Security & Fire Products..............(760) 781-5700

Renovations & Remodeling

Larry O'Dell Construction......................(619) 501-5252 McMillin Contracting Services.............(619) 401-7000

Renters Insurance

Conservice Utility Billing & Mgmt....... (602) 481-7440 Livable ★●▲............................................. (877) 789-6027 Surface Experts Central San Diego Company.............. .................................................................... (858) 926-4041

Telephone Services

Cox Communications-San Diego Accts.......................... ................................................................... (858) 836-7582

Tenant Screening

Moco Inc................................................... (800) 814-8213 Zumper..................................................... (503) 593-2233

Termite Control & Repair

Best Rate Repair.......................................(619) 229-0116

Assurant................................................... (760) 936-5757 ePremium Insurance............................. (949) 370-7368

Towing Services

Repiping

Trauma Scene Clean Up

Reputation Management

Tree Services

Resident Retention

Water Conservation

CertaPro Painters................................... (760) 580-3091 Citiwide Restoration............................... (858) 231-2801 Done-Rite Painting Inc............................(619) 977-0241 Primus Paint Workx................................ (619) 738-8022 Pro-Tech Painting Company..............(858) 527-0200 Straitline Painting, Inc............................ (619) 770-8662

Resident Surveys

Water Damage Restoration

Parking Enforcement

ADCO Roofing & Waterproofing ★●▲............................. ....................................................................(949) 374-4580 AMS Construction..................................(833) 267-7663 Commercial & Industrial Roofing.........(619) 465-3737 DILS Roofing & Exteriors..................... (760) 727-6000 Guardian Roofs Energy Solutions........(714) 633-3619 Premium Roof Services, Inc.................(619) 239-8880 Sully-Jones Roofing..................................(800) 611-3110

Mystery Shopping

Ellis, Partners in Management Solutions......................... ....................................................................(972) 256-3767

Paint Manufacturers & Supplies

Dunn-Edwards Corporation ★●▲....... (619) 884-3866 Sherwin-Williams Co.............................(858) 496-8925

Painting

Reliant Parking Solutions.................... (888) 977-6848

Parking Management Software

Reliant Parking Solutions.................... (888) 977-6848

Paving Maintenance

AMS Paving, Inc...................................... (858) 880-6133 Black Diamond Paving, Inc................. (760) 294-4944 Eagle Paving.......................................... (858) 486-6400

Pest Control

ATCO Pest Control................................ (415) 898-2282 Corky's Pest Control................................(800) 901-1102 Innovative Pest Solutions .................... (800) 871-9878 Kilter Termite and Pest Control.........(858) 206-9050 Lloyd Pest Control................................. (800) 570-2847

Plumbing

Air Temperature Specialists................(888) 588-1602 ASAP Drain Guys & Plumbing............. (760) 721-2904 Pacific Drain and Plumbing................. (760) 436-8600 Workright Property Services Inc.......... (858) 751-6312

Plumbing Supplies

Winfield Product.....................................(909) 480-8188

Property Management

Wakeland Housing & Development. (619) 235-2296

Property Management Personnel

BG Multifamily...........................................(619) 785-3164 Career Strategies ★●▲.........................(619) 640-2250 Go-Staff, Inc............................................(858) 292-8562 Link Staffing Services............................(858) 874-3334 The Phoenix Staffing............................ (858) 799-0665

Air Temperature Specialists................(888) 588-1602 Bill Howe Plumbing, Inc........................ (619) 286-6348 SatisFacts Research............................. (866) 655-1490 SatisFacts Research............................. (866) 655-1490 SatisFacts Research............................. (866) 655-1490

Sanitization and Disinfecting Services

Sanitizology.............................................(619) 550-5853

Roofing

Sanitization & Disinfecting Services

Sanitizology............................................ (619) 550-5853

Security Deposit

Assurant Specialty Property............... (760) 936-5757

Western Towing..................................... (619) 297-8697 BIO-ONE - Poway/Oceanside/Chula Vista..................... .................................................................... (858) 261-4527 Arborwell................................................. (888) 969-8733 Livable ★●▲............................................. (877) 789-6027 Bonded Inc.............................................. (858) 576-8400 Generation Contracting & Emergency Services........... ................................................................... (858) 679-9928 Resicom Building and Restoration.... (858) 227-9700 Restoration Management Company.. (858) 935-1170 Service Solutions Restoration............. (877) 339-4576 Servpro of Point Loma.......................... (619) 275-2802

Water Heaters

Air Temperature Specialists................(888) 588-1602 ASAP Drain Guys & Plumbing............. (760) 721-2904

Window Coverings

Bonded Inc............................................. (858) 576-8400

Windows

Milgard Manufacturing - Temecula.....(951) 334-1584 Newman Replacement Windows ★●▲......................... ...................................................................(760) 438-8080

Security Guard Patrol

Bastion Security..................................... (800) 783-5700 Brothers in Arms Security..................... (844) 458-1021 City Wide Protection Services, Inc..... (619) 938-2333 Security First............................................ (619) 243-3992 Signal 88 Security of San Diego.........(619) 363-7233

Security Services

Bald Eagle Security Services, Inc........(619)230-0022 Bastion Security..................................... (800) 783-5700 California Safety Agency.....................(866) 996-6990 City Wide Protection Services, Inc..... (619) 938-2333 JDS Security............................................. (619) 781-8694

Seismic Retrofit

Optimum Seismic..................................(323) 605-0000

Sewer & Drain Line Video

ASAP Drain Guys & Plumbing............. (760) 721-2904 Cable, Pipe & Leak Detection, Inc...... (619) 873-1530

54 | Southern California Rental Housing Association Rental Advisor August 2021

Service Area Guide Please note that all businesses currently in the directory serve clients in San Diego County. Please use the following guide to finding suppliers working with clients in Imperial County or Riverside County. ★ Serving Imperial County / El Centro Area ● Serving Southern Riverside County (i.e. Temecula, Murrieta, Menifee) ▲ Serving Eastern Riverside County (i.e. Palm Springs, Palm Desert, Cathedral City) Want to add your service areas to your listing? Email publications@socalrha.org with your request.

SCHOLARSHIP PROGRAM Support leaders in rental housing by contributing to our Rental Housing Scholarship program. Your donation to the Rental Housing Scholarship is an investment in the future of our industry. DONATE AT SOCALRHA.ORG

BROKER PROGRAM Helping a client close on their first rental property? Get them started out right with a gift membership to the Southern California Rental Housing Association. CALL 858.278.8070 or EMAIL MEMBERSHIP@ SOCALRHA.ORG August 2021 socalrha.org | 55

ADVERTISER Index 1031 Exchange IBC Kay Properties & Investments (855) 899-4597 Apartment Brokerage & Sales 10 Doug Taber CCIM - Rental Housing Broker (619) 483-1031 Bathroom Remodeling 47 American Bathtub Refinishers (619) 265-9200 Concrete Services 8 Precision Trip Hazard Removal (760) 658-6116 Deck Coatings & Waterproofing 14 Life Deck Coating Installations (619) 262-8600 11 Medrano (619) 264-3434 Electrical Contractors 34 Kennedy Electric (619) 464-6568

Property Management Software IFC AppFolio appfolio.com 27 Yardi (800) 866-1144 Real Estate Management 6 Griswold Real Estate Management (858) 597-6100 Tenant Screening 48 Infolink Resident Screening (888) 762.7313 Towing 14 Western Towing (619) 297-8697 Utility Billing System 12 Livable (877) 789-6027 Windows 16 Newman Replacement Windows (760) 764-4553

Pest Control BC Corky's Pest Control (800) 333-7138

56 | Southern California Rental Housing Association Rental Advisor August 2021

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